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Crohn’s and Colitis UK are on the look out for a new Head of People role! With responsibility for ensuring the delivery of an effective and efficient HR function your remit will be to translate the charity’s strategic vision and objectives into actionable HR plans. If you have experience of working with senior leadership teams to enhance workforce effectiveness and develop a positive working environment where colleagues feel engaged and supported, then we’d be keen to hear from you!  

About Us 

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025 will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

The role

Starting between £55,000 to £60,000 per annum depending on experience

Hours: 35hrs per week

Permanent: Full-Time 

Place of work: Hybrid

As a member of the Senior Executive Team, you will develop a positive, inclusive work environment where colleagues feel supported, engaged, and empowered to perform at their best to help. Working with the leadership team, you will foster strong employee relations and well-aligned policies to enhance the quality of services we provide. You will embed our values and behaviours, ensuring legal compliance, and by promoting inclusion and diversity, you will facilitate a workplace that better reflects the diverse communities we work with.

About you

You will be a senior HR practitioner, qualified to CIPD Level 5 (or equivalent experience), and have a proven track-record at leading a high-performing HR team. You’ll have plenty of experience in delivering strategic HR initiatives,  excellent knowledge of employment law, an ability to communicate at all levels, and flex your approach according to the situation. We are looking for someone who has had experience of advising and delivering on organisational-wide HR change management initiatives, can work effectively to project deadlines, and will successfully balance the needs of employees with the operational and ambitious needs of the charity.

Please see our Recruitment Pack for details of our full Job Description and Person Specification. 

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail.

We have a hybrid approach to the way we work. Our Senior Executive Team meet with our Senior Leadership Team twice a month on a Monday. These meetings are face to face. One is in central London and one is at our Hatfield office. In addition, you will be required to attend at least four face to face organisational All Staff Together days which are predominantly in Hatfield, one directorate meeting a month in Hatfield, as well as attending the Hatfield office with the rest of the HR team one day a week. One to one’s will be face to face with direct line reports and your line manager once a quarter.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days 
• Salary Sacrifice Pension scheme 
• Flexible working options 
• Enhanced maternity, adoption and paternity pay 
• 24/7 Employee Assistance Programme 
• Wellbeing programme 
• Interest free loan for season tickets 
• Cycle to work scheme 
• Free parking and secure bike locks 
• Training and development financial support and/or study leave 
• Performance review and development scheme 

About the role

We’re recruiting for a Head of Retail Operations for our Southern Division. In this role, you’ll be at the heart of driving success within five regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.

This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.

As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.

This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.

We’re looking for someone who:

• Is a natural leader, passionate about creating high-performing teams and building an inclusive culture
• Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success
• Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth
• Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen
• Embodies our values and behaviours

Ready to make a difference?

Join Mind Retail. Join the fight for mental health.

Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the South East, South West, South Wales, Norfolk and Suffolk.

Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.

About our benefits

As Head of Operations, you’ll receive:

• A competitive salary of £59,753 per year
• A company car
• A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
• 25 days’ paid holiday per year, plus bank holidays
• Development workshops & courses, to help build your career
• Comprehensive, personalised induction programmes, tailored to your role when you join us
• A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
• Family friendly policies & enhanced pay
• A competitive pension scheme & life assurance, available to all our employees
• 25% staff discount in all Mind shops
• Access to exclusive discounts at over 160 retailers through our employee savings app
• Employee Assistance Programme
• Cycle to Work Scheme
• Interest free season ticket loan

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.

Equality, diversity and inclusion

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.

Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. 

More details

For more information and a full person specification, please review the job description.

The Volunteer Relationship Manager will play a crucial role in overseeing and optimising the volunteer programme within the College of Paramedics.

With a focus on enhancing volunteer relationships and strengthening organisational capabilities, you will lead strategic initiatives to help to create a positive, productive, and rewarding experience for volunteers while maximising their contribution to our strategic objectives.

The Volunteer Relationship Manager will be required to:

• Recruitment and Onboarding – Develop best practice volunteer recruitment strategies, conduct interviews and volunteer screening and organise required induction sessions
• Volunteer Management – Match volunteers with appropriate roles, coordinate schedules and maintain the volunteer database
• Support and Development – Provide ongoing support to volunteers, identify opportunities for skill development and address any concerns
• Recognition and Retention – Implement volunteer recognition programs and events, developing strategies to improve volunteer retention rates and gather feedback from volunteers to enhance their experience
• Policy and Compliance – Ensuring volunteer activities comply with relevant laws and regulations, develop and updating volunteer policies and conduct risk assessments for volunteer roles
• Reporting and Evaluation – Track volunteer impact and prepare reports to identify effectiveness of the volunteer programme
• Collaboration – Work closely with all departments to integrate volunteers effectively and build relationships with external organisations for potential partnerships
• Diversity, Equity and Belonging
  • Inspire and enable paramedics to participate in the profession within an environment based on safety, collegiality, inclusiveness, mental and physical wellbeing, and innovation
  • Review activities in relation to the role to ensure alignment with the College of Paramedics ‘Belonging and Inclusion’ Strategy 
  • Ensure diversity equity and belonging is an integral aspect of volunteers

Qualifications and/or Knowledge (essential)

• Be educated to degree level or equivalent through experience 
• Knowledge of best practices in volunteering, safeguarding, and inclusion
• Commitment to keeping up to date with best practice in volunteering and ensuring compliance with latest legislation

Experience (essential)

•  Have proven experience in volunteer management and implementation of volunteer programmes
• Have experience of successfully managing a project or team

Experience (desirable)

• Experience of working in the voluntary sector, NHS, or public sector 
• Experience of working in a membership organisation

Aptitude and Abilities (essential)

• Strong ability to recruit, train, and support diverse groups of volunteers
• Have demonstrable and evidenced leadership skills and the ability to enthuse and motivate individuals. 
• Be able to manage a delegated budget and contribute to financial planning and budget setting activity 
• Have the ability to think strategically and to develop and present plans clearly 
• Be able to manage multiple work-streams, conflicting priorities and an ability to meet deadlines 
• Be able to collect and analyse data from IT systems, reports and research to measure volunteer impact
• Have evidence of well developed communication skills (written, verbal and digital) with the ability to 
  engage with a wide range of stakeholders

Values

• Be self-motivated and have personal drive, integrity, and adaptability, with the ability to work flexibly, under pressure and to deadlines, as required
• Be reliable with a high degree of personal integrity, acting with positivity, energy, and compassion to inspire those around them to achieve their full potential
• Flexible attitude to working hours 
• Have a commitment to the aims and ethos of the College of Paramedics, demonstrating a passion and desire to lead positive developments and improvements in volunteer management within the College
• Have personal insight with regards to values and behaviours and the impact on others, with the skills to build relationships and create a shared vision 

Other (important)

• Be eligible to work in the UK
• Be able to work remotely as necessary and be willing to travel as required, to attend meetings or support College events across the UK or attend the College head office in Bridgwater, Somerset

Job Title: Independent Domestic Violence Advocate

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Fixed Term Contract (21/01/2026)

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The role will be part of increasing the ability of partner agencies to recognize, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial, and emotional abuse, female genital mutilation, forced marriage and honor-based violence).

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 6 May 2025

Interview Date: 15 May 2025

Job Title: Independent Domestic Violence Advocate

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The role will be part of increasing the ability of partner agencies to recognize, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial, and emotional abuse, female genital mutilation, forced marriage and honor-based violence).

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 6 May 2025

Interview Date: 16 May 2025

This is a fantastic opportunity for a proactive, people-focused Administrative Assistant to join the Examinations Operations team at the Royal College of Radiologists (RCR) as our next Examinations Administrative Assistant.

At the RCR, we deliver world-class examinations in clinical radiology and clinical oncology — empowering thousands of doctors as they advance in their careers and improve patient care. As the first point of contact for our candidates, you’ll play a vital role in their exam journey, providing accurate information, timely support, and a calm, professional presence from start to finish.

You’ll be part of a passionate, collaborative team that thrives on delivering high-quality service and takes pride in supporting doctors through some of the most important milestones in their careers.

What you’ll do 

• Process candidate applications, including examination fee payments.
• Prepare and pack all examination paperwork and stationery for use at venues.   
• Maintain accurate records of candidate data, in various forms.
• Unpack and organise all stationery following its return from exam venues.
• Take responsibility for the examinations enquiries telephone line and emails.
• Support administrators with the marking of candidates’ answer sheets and produce reports of candidates and question performance using the marking software.

What you’ll need 

• Experience of successful working within a team and the provision of a professional, friendly, and responsive service to colleagues and external contacts. 
• Good working knowledge of Microsoft packages such as Outlook, Word and Excel
• Experience using and maintaining a database or equivalent to store and retrieve information so that data is accurate and current.
• Sound oral and written communication skills
• Effective interpersonal skills
• Accuracy and attention to detail

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.

As a Helpline Adviser you will:

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About Woman's Trust

Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.

About the role

As our Temporary Finance Manager, you will be managing a finance assistant and will be part of our organisation’s Senior Leadership Team, helping to collaboratively shape and steer the charity as we work towards our 2022 - 2027 strategy. The Finance Manager is at the heart of Woman’s Trust; you will play an essential role and have oversight of not just the finance team – you will have direct exposure to CEO/Board Members and decision-making for the future of the organisation.

We are looking for a highly motived Temporary Finance Manager with demonstrable experience working in a similar senior level role. You’ll be a fully or part qualified accountant e.g. CIMA/ACA/ACCA/Cipfa, with a thorough understanding of charity accounting.

Hours: Up to 28 hours per week.

Contract: Fixed term from 1st June 2025 to 14th December 2025.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

Interviews will hold on a rolling basis.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

Programmes Coordinator

We are seeking a passionate and highly organised Programmes Coordinator to help deliver impactful, inclusive music education across our flagship London schools

Position: Programmes Coordinator

Salary: £27,846 + 5% pension contribution

Location: Hybrid – Remote & Office-based (Kennington, London SE11)

Hours: Full time, 35 hours per week (8am start during term-time)

Contract: Permanent

Closing Date: 5pm, Wednesday 7th May 2025

Interview Dates: Monday 12th or Tuesday 13th May (1st round), Friday 16th May (2nd round)

About the Role

As Programmes Coordinator you will be a vital member of the Programmes Team, supporting the smooth coordination of Schools and Teacher Training programmes. You’ll play a key part in ensuring the charity’s award-winning music education initiatives run efficiently and inclusively across their Flagship Schools and national training network.

Some Key Responsibilities Include:

• Coordinate schedules, lessons, events and exams across central London Flagship Schools.

• Manage communications via the Programmes inbox, responding to parents, teachers, and stakeholders.

• Administer resources, instruments, payments, bursaries, and teacher invoices.

• Support student transitions, assessments, and reports in partnership with programme leads.

• Organise concerts and major events including M-Fest and seasonal showcases.

• Coordinate logistics for national training initiatives like Musicians of Change (PGCEi), including scheduling, recruitment, venue booking, and graduation processes.

• Manage data and systems including a Virtual Learning Environment (VLE) and evaluation tools.

• Assist with financial tracking, freelancer contracting, and administrative support across all programme areas.

About You

You will need to be an efficient, proactive organiser who thrives in a collaborative environment. Have a keen eye for detail, a calm approach under pressure, and a passion for inclusive education or the arts.

Essential Skills & Experience:

• Excellent organisation, time management and multitasking abilities

• Confident communicator with strong interpersonal and written communication skills

• Experienced in coordinating timetables, meetings, and resources in busy teams

• Skilled in Microsoft Office and able to manage data securely and effectively

• Financial administration experience, including working with budgets and invoices

• A belief in equity, diversity and inclusion and a willingness to learn and grow

Desirable:

• Knowledge of music, education, or the non-profit/arts sector

• Experience using tools like Trello, Mailchimp, Jotform or similar

About the Organisation

The organisation is a bold and inclusive music education charity transforming lives through music. Working nationally to challenge inequity in music education, train the next generation of inclusive teachers, and inspire children through long-term musical learning. From their work in diverse London schools to the postgraduate teacher training programme, they’re building a more equitable future for music.

The charity are proud of the warm, inclusive culture and are committed to staff well-being, development and flexible working. The team is passionate, kind, and united by the belief that every child deserves access to high-quality music education.

Other roles you may have experience of could include:

Project Coordinator, Education Administrator, Music Administrator, Programme Officer, School Liaison Officer, Arts Project Assistant, Events Coordinator, Training Administrator etc. 

Within our Marketing & Commercial department sits the Digital team. Responsible for Battersea’s digital output, our goal is to drive innovation and impact online. We manage Battersea’s website, and lead its digital products, campaigns and advertising – all to increase awareness of Battersea’s work and engage people with the need to support our dogs and cats. 

As Website Coordinator, you will support the whole Digital Products team in our ambition to create sector-leading user experiences across our website and suite of digital products. We are looking for someone skilled in proactively identifying opportunities for enhancing our Digital Products and effectively coordinate the implementation of these improvements. 
 

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

We will be interviewing for this position on a rolling basis, so we would recommend applying early. We will close the vacancy once it is filled.

To apply for the role, please click the button below. 

Position: Director of Engagement
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

It is a very exciting time to join the MS Society as Director of Engagement a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme.  And we have just started a new 2025-29 strategy. Engagement is at the heart of both.

Engagement is everything. We define engagement as any interaction anyone has with the MS Society. We need to grow the audience we engage with. And deepen our audience relationships through engagement.  Growing and deepening engagement with all our audiences will enable us to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.

We are looking for someone to provide strategic and thought leadership to engagement.  Someone who can work collaboratively across the organisation to lead and drive forward our ambition for engagement.

You will have significant experience of leading strategic engagement and customer experience to a complex multi-audience landscape within a complex cross-organisational operating model.  And be able to provide sector-leading thought-leadership and strategic expertise within engagement and customer experience.

You will have proven experience of delivering significant and sustainable business benefits through change programmes. And deep and broad experience of brand, marketing, digital and content.

You will have experience in understanding complex and wide-ranging external trends, taking the lead development of relevant cross-organisational strategic responses.  And significant experience of cross-functional and cross-organisational strategic leadership.

Closing date for applications: 9:00 am Monday 12 May 2025
Anticipated interview dates:
First interviews: Tuesday 27 May or Wednesday 28 May
Second interviews: Wednesday 4 June or Friday 6 June

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Operations Manager

We are looking for an Operations Manager to join this charitable programme based on the Cambridge Biomedical Campus with a mission of working in partnership to improve healthcare globally.

Position: Operations Manager

Location: Hybrid working to include days in the office on Cambridge Biomedical Campus

Salary: £33,000 – £36,000 per annum FTE (depending on skills and experience)

Hours: Part time 22.5 hours per week (0.6 FTE)

Contract: Initial two-year fixed term contract

Closing date: Sunday 27th April 2025 – however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.

About the role:

This is an exciting new role that recognises the organisation’s growth and development. As Operations Manager, you will lead on risk, financial, and operational management across the organisation’s projects and programme. Working closely with the team, partners and finance colleagues, you'll ensure the smooth, effective, and compliant running of the programme.

You will play a central role in maintaining and improving systems, supporting compliance, and enabling the effective use of donor funds. You will work across departments and partners to build capacity, embed good practice, and help to deliver high-quality and impactful global health programmes.

Some of your key responsibilities will include:

• Leading on financial oversight and operations processes for the charitable programme.

• Ensuring policies, procedures and systems support safe and effective programme delivery.

• Managing financial compliance, budgeting, forecasting, and donor reporting.

• Supporting partner organisations with finance and grant management.

• Leading on audits and financial reporting with support from finance colleagues.

• Developing and implementing systems to support efficient day-to-day operations.

• Contributing to budget development for grants and ensuring alignment with cost recovery.

• Communicating complex finance issues clearly to non-finance staff.

• Supporting and training partners’ finance staff and building capacity.

About You:

To be successful in this role, you’ll need to be a proactive, organised individual with experience in finance and operations in the international development or global health sector. You’ll have a strong understanding of financial compliance and controls, a high level of accuracy, and enjoy working as part of a small and passionate team.

You will also need to have the following skills and experience:

• Educated to degree level or equivalent experience.

• At least three years’ experience of multi-partner projects in the international development sector, including financial management.

• Highly competent in Excel and confident creating templates and financial databases.

• A systematic, detail-oriented, and organised approach.

• Strong verbal and written communication skills.

• Ability to explain financial and contractual information to non-finance colleagues.

• Team player with excellent interpersonal skills and flexibility.

• Committed to equality, diversity and inclusion.

Desirable:

• Experience in a charity or global health environment.

• Experience using CRM systems.

• Understanding of global health issues and working alongside the NHS.

In return:

This is an amazing charity to work for! Global Health is about improving health and achieving health equity for all people worldwide. They have been strengthening health systems across the world through education, reciprocal learning and relationship building. The charity uses a health partnership model—working with hospitals, governments, and health organisations in Cambridgeshire and East of England and in global majority (low- and middle-income countries (LMICs) to provide specialist expertise, support shared learning and encourage sustainable change.

You will receive a fantastic benefits package that includes:

• Pension Scheme

• Group Life Assurance @ 4 x Salary

• Enhanced Maternity and Paternity Pay

• Annual Eye Tests + £65 (towards Computer Use Glasses)

• Leisure Centre on site

• NHS Discount Schemes

• Health Cash Plan – Medicash

• Employee Assistance Programmes

• 25 days of Annual Leave + Bank Holidays PLUS Your Birthday off (increases by one day each year after 2 years, up to 29 days)

• Cycle 2 Work Scheme

We strongly encourage candidates of different backgrounds and identities to apply.  Each new team member is an opportunity for the organisation to bring in a different perspective and further diversify the charity.

Other roles you may have experience in could include Operations Lead, Finance and Operations Officer, Global Health Programme Manager, Compliance Manager, Project Operations Manager, Grants & Finance Manager.

Ex Cathedra is a world-class ensemble that leads the choral sector in the fields of performance, learning and wellbeing. Thanks to a recent donation, we are excited to create this new role for a skilled fundraiser to join our team to help us identify, recruit and manage a pipeline of individual donors capable of giving upwards of £5,000 to support Ex Cathedra’s agreed strategic priorities. You will join a supportive, dedicated staff team, which includes an Individual Giving Officer and freelance trusts fundraiser plus access to an external mentor if desirable.

We believe that the benefits of singing are for everyone, and seek to reach and engage as many people as possible through outstanding vocal experiences. We do this by exploring, commissioning and performing the finest choral music, nurturing young singers, and delivering an extensive, inspirational learning and wellbeing offer for participants of all ages – engaging 80,000+ people every year in a range of venues, schools, hospitals and communities, including through our acclaimed Singing Schools and Singing Medicine projects.

It is an exciting time to join us and shape this new role. Over the next 5 years we will celebrate the legacy of founder Jeffrey Skidmore OBE and welcome a new artistic director. We are enjoying audience growth, our projects are being recognised at Award ceremonies, and we already have an established individual giving scheme which we hope you will help us grow.

Find the full application pack on our website. The following is extracted:

Key responsibilities

The Individual Giving Manager will contribute towards Ex Cathedra’s ongoing sustainability and success by maximising philanthropic income:

Strategy and research

• build, maintain and continually seek to expand a pipeline of prospects capable of making gifts at a high 4-, 5- and 6-figure level, making sure that all progress is tracked, monitored and reviewed on a routine basis

• explore our existing data to identify major gift prospects, working in line with data protection law and fundraising regulations

Individual giving

• work closely with the General Manager and Individual Giving Officer to further develop and implement strategies that will increase major gifts and legacy donations to Ex Cathedra, dovetailing with the Trusts and Foundations consultant where appropriate

• arrange and conduct face-to-face meetings with prospects and donors to help build and progress meaningful relationships through regular dialogue

• use their judgement to involve the artistic director, trustees and colleagues where most beneficial/advantageous

• align prospective donors with high-value funding opportunities for the performance programme, education and participation work, or area of greatest need according to the interests of the donor

• promote and encourage giving towards the establishment of an Endowment Fund that will provide long-term financial sustainability for the organisation

• meet agreed targets for activity (i.e. number of prospect meetings and solicitations) and income generation (i.e. funds raised)

• personally manage the portfolio of higher level donors and prospective donors.

Communications

• manage the delivery of specific appeals to prospects and donors

• work with the General Manager and freelance designer to devise and produce materials in support of Ex Cathedra’s fundraising aims

• create and refresh inspiring copy for inclusion in print, on our website and other relevant materials

Other

• record and maintain progress, ensuring that income can be projected as accurately as possible, liaising with the Finance Manager as appropriate

• carry out any other duties as are within the scope, spirit and purpose of the job, as requested by the General Manager

About you

You will be a skilled fundraiser, able to help us identify, recruit and manage a pipeline of individual donors, capable of giving upwards of £5,000 to support Ex Cathedra’s agreed strategic priorities.

You will join a supportive, dedicated staff team, which includes an Individual Giving Officer and freelance trusts fundraiser plus access to an external mentor if desirable.

The ideal candidate will have:

Experience

• demonstrable experience in a similar role

• direct experience of securing gifts and donations at 4- and 5-figure level from individuals by initiating, building and stewarding relationships

• experience of developing engaging and attractive gift opportunities; and scoping, developing and articulating fundraising projects

• experience of working in a target-driven environment

Knowledge

• knowledge of the principles of major gift fundraising and Donor Relations (including stewardship)

• knowledge of the Arts and/or Charity funding landscape and UK philanthropic trends

• knowledge and understanding of donor motivations, and how to align philanthropic interests with organisational priorities

• a sound working knowledge of data protection legislation and national fundraising best practice

Skills and abilities

• good organisation and planning skills, with an ability to prioritise the things that matter most

• excellent communication skills with an ability to persuade and influence with tact and diplomacy

• an ability to work effectively with a range of internal and external stakeholders

• an ability to adapt communication styles to different audiences

• an ability to think both creatively and tactically about the relations between potential donors and fundraising goals

• good listening skills

Attributes and attitudes

• a strong team player, who enjoys building and maintaining productive relationships with others

• pro-active, results-oriented and ambitious, with a determination to succeed and improve

• resilient, focused, tenacious and confident

• a creative thinker, with a keen interest in trying new approaches to bring about enduring, positive change

• a willingness to work outside normal hours and travel when required

• a genuine affinity and passion for music and the Arts, and their transformational power

How to apply

Full details on how to apply can be found in the Application Pack, which is available from our website. We welcome informal, pre-application conversations, and details on how to arrange this with Peter Trethewey, General Manager, are also set out in the pack.

Application deadline: Thursday 1 May, 5pm

If you have any access needs relevant to your application, please contact Peter.

Make an impact as our new Head of People and Culture

We're looking for a dynamic leader to drive our people strategy, lead on HR projects and initiatives.

Why This Role is Exciting:

• Strategic Influence: Play a pivotal role in our senior leadership team, working on strategic projects and collaborating with colleagues across the organisation.
• Champion Best Practices: Lead across the entire employee lifecycle, including HR operations, talent management, leadership & colleague development, diversity, inclusivity and wellbeing.
• Drive Change: Implement new ideas and initiatives in a values driven organisation, where your voice truly matters.

What We're Looking For:

• Qualifications: CIPD qualification or demonstrable equivalent experience.
• Experience: Proven generalist HR experience at a senior level.
• Leadership Skills: Ability to lead and influence senior leadership, with experience in strategic planning and delivering people initiatives.

Key Attributes:

• Innovative: Bring fresh ideas and drive change with the energy and determination to continue to enhance our culture.
• Inclusive: Promote an inclusive and collaborative culture where everyone feels heard, and valued.
• Proactive: Take initiative and lead with confidence.

The role could be full time or part time (minimum of 30 hours per week), with hybrid working and some flexibility to meet with teams on evening shifts on occasion. 

Why Mid and North East Essex Mind?: You’ll have a unique opportunity to make a tangible impact through the delivery of various people initiatives.

We are a real living wage employer and offer our staff a range of health, wellbeing, lifestyle and financial benefits to ensure that we fully support our employees. 

This includes: 36 days holiday including 8 bank holidays (pro rata for part time); holiday purchase scheme; competitive pension; recruitment referral bonus, training and development, flexible working; annual wellbeing day; expert support, an extended lunch break each week; onsite parking at most locations; company sick pay based on length of service and a charity worker discount scheme.

We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.

Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.