Finance manager jobs in charing cross, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
CoppaFeel! is looking for a Head of Public Fundraising who will be responsiblefor leading an emerging department at CoppaFeel! that holds both historic and new income streams.
With an ambitious team, we need someone in this role to engage a diverse audience and raise vital funds to save lives.
You will oversee acquisition and stewardship, maximising income from audiences including individual giving, community, gaming, lottery, legacy and in-memory giving. You will lead in developing and delivering the public fundraising strategy. With a recent review of public fundraising at CoppaFeel!, you will be key in the support and development of unrestricted income, as we invest in new fundraising products, marketing campaigns and growth.
This department is important to our growth at CoppaFeel! and it is an exciting time to join as we are committed to investing in new income streams and need a dynamic, driven leader to drive them forward. You would be able to shape this department and role the way you see it moving forward at CoppaFeel!.
The Head of Public Fundraising will sit within the Fundraising team and report to the Director of Fundraising. You will have a team of 3, with 2 direct reports.
This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.
Duties & Responsibilities
Strategy
- Develop and deliver strategies to secure donations from individual donors, driving repeat gifts and income to meet your annual target and agreed KPI’s.
- Use your expertise in multi-channel fundraising including digital, direct mail, email and social media.
- Oversee and expand our fundraising initiatives including DIY fundraising, lottery, gaming, legacy, and fundraising appeals across all marketing channels to increase number of donors and donations and boosting average donation values.
- Understand and advocate for supporters, inspiring them to engage and donate, ensuring our thanking and engagement strategies encourage repeat giving.
- Develop new fundraising products ensuring our donor profiling analysis sits at the heart of new development.
- Ensure ROI and key performance metrics are used to make evidence based decisions.
- Work closely with Heads of Department to deliver the CoppaFeel! strategy.
Leadership
- Work within the leadership team to maintain the CoppaFeel! culture reflecting and championing the organisations values of positivity, creativity, community and impact.
- Work closely with all Heads of Departments to collaborate on projects and stay across the direction of all teams.
- Lead and inspire the Individual Giving Manager and Digital Fundraising Manager to meet their objectives and live the CoppaFeel! Values.
- Work with the Director of Fundraising and leadership in fundraising to set the ways of working and high performance of the team.
- Champion public fundraising across CoppaFeel! helping to develop a fundraising culture at the organisation.
Management
- Manage and support the Individual Giving Manager, Digital Fundraising Manager and oversee the Individual Giving Assistant, ensuring they have annual performance reviews, learning and development plans, KPI’s, and are supported to meet their fundraising targets.
- Responsible for the knowledge of regulation relevant to individual giving and public fundraising including GDPR and the Fundraising Regulator Code of Fundraising Practice.
- Manage and oversee compelling fundraising communications and targeting external audiences using a range of direct response channels.
- Oversee the management of our new gaming fundraising strategy.
- Develop and oversee new fundraising products, including launching a new celebrity led fundraising initiative.
- Oversee and continue to develop our new legacy fundraising initiatives at CoppaFeel! ensuring we are stewarding legacy pledgers and legacy partners.
- Work with the Head of Finance on budgeting, reporting, re-forecasting income and ROI.
- Produce progress reports as required to the Director of Fundraising.
Administration
- Develop dashboards with the Database Executive for ease of reporting KPI’s for Public Fundraising at CoppaFeel!.
- Ensure systems are kept up to date including Beacon CRM, and CoppaFeel! shared Google drive.
- Excellent record keeping at all times of public fundraising campaigns and communications on the CoppaFeel! shared Google drive.
- Keep diary and shared calendar up-to-date, shared communications across the organisation including desk booking systems, People HR, Weekly Round Up and contribute to team meetings.
- Ensure excellent financial records are kept including invoicing, contracts for suppliers, cheques and cash collections, and team expenses, following CoppaFeel! finance policies.
These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role.
Skills, Experience and Qualifications
Essential
- Experience of team leadership
- Experience of budget management
- Experience of increasing income from fundraising campaigns
- Experience of donor acquisition campaigns and launching new fundraising products
- Experience of working in individual giving, or public fundraising for a charity
- Ability to project manage with multi stakeholders
- Experience in writing compelling donor communications
Desirable
- Experience in all aspects that sit within this department : Legacy giving, DIY fundraising, regular giving, individual giving, gaming and streaming and campaigns
Application information
Applications will close at 9am, Monday 5th May with the aim to commence interviews week commencing 12th May.
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Main benefits, Terms & Conditions
Annual Leave: 22 days pro rata (plus public holidays).
Additional Leave: 1 day of leave on our Founder’s Cancerversary, birthday leave, plus office closure over Christmas.
Flexible working: A hybrid working arrangement, working from home up to 3 days per week (pro rata) and Core hours between 10am and 4pm.
Training: We have a budget each year for employees training and development plans.
Flex Friday: Every other Friday you will have off, without a salary deduction, we just ask employees have their work phones with them in case of emergencies!
Equality, Diversity & Inclusion Statement
At CoppaFeel!, we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Campaigns & Movement Building Specialist
Salary: £42,205 - £43,417
Location: London-Hybrid
Tenure: Full time-Permanent
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you an experienced campaigner who is committed to women’s rights and feminist principles?
Do you have a track record working with volunteer activists to build their power and capacity to campaign?
Are you a committed organiser, who can help us build relationships with campaigning groups in the UK?
Then we’d love to hear from you!
We’re recruiting for a Campaigns and Movement Building Specialist to help us deliver campaigns for women and girls globally on issues of climate justice, economic justice and humanitarian response. This role will lead on delivering attention grabbing stunts and events, train and develop ActionAid campaigners to take action, and build and strengthen relationships with a range of partners and grassroots groups.
This is a unique opportunity to combine strategy with creativity. You’ll be identifying new partnerships, nurturing grassroots activism, and ensuring our campaigners have the tools, support, and platforms they need to create lasting change. With collaboration at the heart of everything you do, you’ll work across departments and beyond our organisation to inspire action and influence policy change.
At ActionAid UK, we’re committed to a bold and feminist approach to campaigning — dismantling systemic injustice and championing the voices of those too often left unheard. If you’re an experienced campaigner with a flair for event organisation, relationship-building, and mobilising movements, and if you share our passion for equality, diversity, and anti-racism, this could be the perfect next step in your career.
Join us and help turn activism into real impact. Together, we can win transformative change for women and girls everywhere.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional information:
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly
celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism
finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Thank you!
Harris Hill seek a Development Assistant ASAP for 8 weeks to cover an permanent recruitment period, so this could be longer..
Key Responsibilities
Donor Stewardship & Development:
- Assist with managing relationships with key stakeholders, including Board Directors, Leadership Council, and major donors.
- Help grow the Next Gen cohort (donors giving £2,000-£3,000 annually), creating engaging experiences to foster long term support.
- Contribute to marketing materials, donor reports, and online content to effectively communicate our impact.
- Proactively engage with donors through personalized interactions to enhance retention.
- Serve as a primary point of contact for diverse supporters, delivering an exceptional experience.
Event Coordination:
- Assist in planning and executing flagship fundraising events such as the Annual Gala Dinner and Summer Drinks.
- Organise outreach and cultivation events like salon dinners and webinars to expand engagement.
- Collaborate on the design and delivery of our major online campaigns.
Information Management:
- Maintain accurate donor records in CRM database (Salesforce) and use data to improve engagement and retention.
- Support the finance team with donation and expense reporting.
- Ensure all data processing complies with GDPR regulations.
Finance and Operations:
- Provide logistical support for office operations and meetings.
- Assist with administrative duties, including record keeping and office supply management.
To be successful, you must have experience:
- Ideally work experience in philanthropy or the nonprofit sector.
- Experience in event coordination is a plus.
- Exceptional interpersonal communication skills.
- Proficiency in Microsoft Office and a willingness to learn new technologies (Salesforce experience a bonus).
- Highly organised with excellent time management skills.
Salary: £26,000- £28,000 per annum
Contract type:8 weeks
Location- London, hybrid working 1 day in the office
Thank you!
Seeking a purposeful career change? Start on your transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to pivot their professional journey towards creating a regenerative, equitable and just future.
Key info:
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Based in London, UK
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Full-time (4.5 days at placement & one half day training weekly)
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£27,010 per annum salary
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Programme dates: October 2025 - September 2026 (49 weeks)
About On Purpose:
On Purpose is tackling the greatest challenge of our time: transforming our economy from profit to purpose. Our leadership programmes develop people who will play their part in this transformation.
Together, we learn to see a different future and take action towards realising it in the organisations we work in. Our programmes seed a vibrant community who care, inspire, challenge and support one another as we make this transformation a reality.
Programme summary:
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Two 6 month placements:
Through work placements with leading purpose-driven organisations, you'll gain hands-on experience tackling pressing social and environmental issues. Some of our current partners include Better Society Capital, Save the Children, BAFTA and Sustainable Ventures.
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Expert-led learning:
Our intensive Learning & Development programme involves weekly in-person sessions led by experts from across sectors. This blend of professional training and academic rigour equips you with the skills, knowledge and mindset to lead organisational and systemic change.
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1-2-1 mentoring & coaching:
Receive support through fortnightly mentoring sessions and quarterly executive coaching, fostering both your personal and professional growth.
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Join a supportive, impactful community:
You’ll be part of a tight-knit cohort of 20 Associates, participating in training sessions every Friday afternoon together. You’ll also join the wider On Purpose community, connecting with a global, influential network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.
Benefits:
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Earn while you learn: On Purpose stands out by offering a paid learning and training opportunity, saving you significant costs compared to paying for other leadership programmes or MBAs, all the while offering extensive learning and development.
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Develop your ability to make an impact: Equip yourself with the skills and insights needed to drive meaningful change. You’ll join nearly 1000 purpose-driven alumni who are leading transformative change worldwide in all parts of the system, with 92% currently working in the impact sector.
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Unlock purpose-driven career opportunities: Our Associates have moved into a whole range of sustainability jobs and social impact roles, ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within. We have a former music label business owner now the CEO of Hubbub, a former Consultant now Director of Impact at B Lab UK and a former civil servant now Climate Lead at Ellen MacArthur Foundation.
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Standard UK holiday allowance
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A 3-day residential (all expenses paid)
Who we’re looking for:
This programme is ideal for:
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Individuals seeking a career change into the environment and social impact sector.
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Individuals already in the impact sector who want to develop new skills, have the opportunity to work in more commercial organisations, or to join an engaged network of people who share your values and are working toward the same goal.
Specific sector or industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:
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A minimum of three years full-time professional experience
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The right to work in the UK for the full duration of the programme
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Fluency in English
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Office environment experience
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Skills in project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.
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Excitement and commitment towards building a career that helps transform our economy from profit to purpose.
Diversity and Inclusion:
We welcome applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.
How to apply:
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Read our Associate Programme brochure for more information.
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Register your interest via our website to receive a link to your online application form.
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Closing date for applications: Monday 19 May, 9:00 am (BST).
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Interviews will be held in mid-late June.
The client requests no contact from agencies or media sales.
Thank you!
About Us
The Royal College of Radiologists (RCR) is the leading membership body for doctors specializing in cancer treatment (Clinical Oncologists) and medical imaging interpretation (Radiologists). We support our members throughout their careers, enabling them to make a significant impact on patient lives.
Role Overview
As the Sales and Partnership Lead within the RCR Learning team, you will be instrumental in securing additional income for the College through sponsorship and exhibition partnerships. Your primary focus will be on achieving sales targets and delivering exceptional service to expand our network of long-term partners.
Key Responsibilities
- Achieve Income Targets: Ensure financial goals are met through effective sales strategies.
- Product Knowledge: Develop a thorough understanding of RCR’s events and offerings.
- Sales Pipeline Management: Maintain and promote opportunities for sponsorship and exhibitions.
- Market Research: Conduct competitor analysis to enhance our offers and pricing.
- Negotiation: Lead negotiations to overcome barriers and secure sales.
Requirements
- Proven Sales Experience: Demonstrated success in meeting significant income targets.
- Market Research Skills: Ability to analyze market trends and improve existing offers.
- Negotiation Expertise: Experience in managing and pricing corporate sponsorships and partnerships.
- Commercial Acumen: Strong business sense to identify and capitalize on revenue growth opportunities.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (up to 60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Thank you!
Position: Director of Income Generation
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Director of Income Generation a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Income Generation is central to both.
We are transforming our approach to engagement to grow and deepen relationships with all our audiences. This creates an opportunity to integrate our approach to engagement and income generation. So we can increase our financial supporter base. Grow and diversify long-term sustainable income to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.
We are looking for someone to provide strategic and thought leadership to income generation. Someone who can work collaboratively across the organisation to lead and drive forward our ambition for income generation.
You will act as the leading authority on matters relating to income generation, providing advice across the organisation including to the Executive Group and Trustees.
You will enable the delivery of related transformation programmes that increase and diversify income. And have strategic ownership of the income generation programme, including income-related activities and KPIs within the engagement calendar, and customer experience and journeys relating to financial supporters
You will lead on income generation functions planning and budget setting contributing to the overall business planning process for the Income and Engagement Directorate
Closing date for applications: 9:00am Monday 12th May 2025
Anticipated interview dates:
First interviews: Tuesday 27 May or Wednesday 28 May
Second interviews: Wednesday 4 June or Friday 6 June
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Do you have experience of delivering, producing or project managing theatre productions, music concerts, arts events and festivals? Have you previously supported students or young people in a performance-related environment?
We are looking for an Arts Production Coordinator, who will support the artsUCL Producer to expand student-led performance at the Bloomsbury Theatre and Studio, deliver the new artsUCL Fringe Festival, and foster a performance culture rooted in equality of opportunity, professional practice and inclusivity. They will work closely with student leaders to support all aspects of student-led performances, enable effective collaboration between a number of stakeholders and play a key role in the delivery of our flagship arts events and festivals.
This is an exciting role in a unique organisation. Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Registered Charity
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
The client requests no contact from agencies or media sales.
Thank you!
Position: Director of Engagement
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Director of Engagement a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Engagement is at the heart of both.
Engagement is everything. We define engagement as any interaction anyone has with the MS Society. We need to grow the audience we engage with. And deepen our audience relationships through engagement. Growing and deepening engagement with all our audiences will enable us to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.
We are looking for someone to provide strategic and thought leadership to engagement. Someone who can work collaboratively across the organisation to lead and drive forward our ambition for engagement.
You will have significant experience of leading strategic engagement and customer experience to a complex multi-audience landscape within a complex cross-organisational operating model. And be able to provide sector-leading thought-leadership and strategic expertise within engagement and customer experience.
You will have proven experience of delivering significant and sustainable business benefits through change programmes. And deep and broad experience of brand, marketing, digital and content.
You will have experience in understanding complex and wide-ranging external trends, taking the lead development of relevant cross-organisational strategic responses. And significant experience of cross-functional and cross-organisational strategic leadership.
Closing date for applications: 9:00 am Monday 12 May 2025
Anticipated interview dates:
First interviews: Tuesday 27 May or Wednesday 28 May
Second interviews: Wednesday 4 June or Friday 6 June
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Are you an experienced and inspirational HR leader ready to make a difference in one of the UK's most iconic institutions? Westminster Abbey is seeking an Interim Head of Human Resources for a maternity cover position to join its diverse and lively community.
Westminster Abbey is not only a place of daily worship but also one of the UK's leading visitor attractions, welcoming over one million visitors annually with commercial retail operations a key part of our income. Our team comprises around 330 employees and a similar number of volunteers, all working together to support the Abbey's mission and unique culture. We also have a Choir School and therefore respecting schools HR policies and safeguarding adds complexity to our working environment.
As our Interim Head of Human Resources, you will oversee the embedding of a new HR structure, ensuring timely, effective and pragmatic HR support, and drive initiatives that foster a fulfilling workplace culture. Reporting to the Director of Finance & Deputy Receiver General, you will lead the HR team and collaborate with leaders to enhance organisational capability and employee engagement.
Key Responsibilities:
- Deliver a trusted, hands-on HR service that aligns with the Abbey's mission.
- Lead the HR department in strategic projects including EDIB action plans, mental health initiatives, and process optimisation.
- Ensure robust HR policies, practices, and compliance with employment legislation.
- Manage recruitment processes and promote the Abbey's employer brand to attract top talent.
- Develop a volunteer engagement strategy, enhancing their experience and alignment with the Abbey's values.
- Drive improvements in health and safety practices and lead safeguarding adherence.
- Shape organisational development strategies and promote learning and leadership.
- Enhance internal communications and employee engagement across the Abbey community.
What We're Looking For:
- A degree and MCIPD/FCIPD qualification (or equivalent).
- Proven experience as an HR leader in a high-profile, service-orientated environment.
- Strong knowledge of employment law, safeguarding, and performance management.
- Excellent communication skills with the ability to inspire and lead a team.
- A commitment to the Abbey's mission, values, and Christian ethos.
- Strategic thinking, discretion, and the ability to work under pressure.
This is a unique opportunity to lead HR operations within a historic and prestigious organisation that combines worship and heritage. You'll play a pivotal role in supporting a community dedicated to service, faith, and excellence.
Hybrid working of 60% office presence required.
Thank you!
Join the friendly Carers’ Hub team and make a vital difference to the lives of unpaid carers in Lambeth.
We are looking for a Hospital Carers' Lead to join our service supporting unpaid carers while the person they look after is in hospital and during the discharge process. We know that this can be a worrying and stressful time and that too often carers do not know where to turn to for information and support. Help us make sure that carers get the help and support they need, at this critical time.
You will play a pivotal role in developing and delivering our offer for carers which seeks to increase the identification of carers within local hospitals, improve carer support during their cared for hospital stay and following their discharge from hospital.
The Hospital Carers Lead will be responsible for:
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Offering tailored short-term 1 to 1 support to unpaid carers, working together to develop and implement plans to help improve carers’ experiences during the hospital stay, prepare for discharge and to address carers’ own needs.
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Supporting unpaid carers while the person they care for is in hospital via signposting to relevant support and information about their rights.
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Working collaboratively with partners within the hospital, to raise awareness of carers and increase identification.
If you are a passionate individual looking for a fast paced, rewarding role that will make a real difference to carers, we would love to hear from you.
About us
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams:
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raising awareness of carers,
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Influencing local policy through community engagement activities,
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Improving carer wellbeing and
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Connecting carers to each other and to support and training opportunities through our services.
We welcome requests for informal chats to find out more about us as an organisation and the role. For more details, including how to get in touch, please see the Job Description.
Closing date: Friday 2nd May at 9 am.
Interviews: Friday 9th May
The client requests no contact from agencies or media sales.
Thank you!
We are seeking a proactive and experienced Café Supervisor to oversee the daily operations of The Shack Café, a busy student-facing outlet at KCLSU. This role is ideal for someone with a passion for hospitality and team leadership, committed to delivering excellent service and creating a vibrant, welcoming space for students, staff and visitors.
The postholder will lead a team of student shift leaders and staff, ensuring smooth daily operations, high standards of cleanliness, and exceptional customer service. You'll take a hands-on approach, often setting an example on the floor while supervising your team effectively. Key duties include managing financial processes such as accurate till operation, invoice processing, and stock control. You will strive to minimise wastage and losses through regular audits and clear procedures, maintaining accurate records of all transactions and stock movements.
You will also lead on staffing—recruiting, training, and supervising your team of around 12 student staff members. Responsibilities include creating rotas, processing payroll, and managing performance through regular feedback and support, while fostering a positive and productive team culture.
The Café Supervisor will work closely with the Commercial Manager – Strand to develop exciting product offerings and promotions. With support from the marketing team, you'll ensure effective merchandising and campaigns that increase sales and engage the student community. Strong relationships with students, colleagues, and suppliers are vital.
You will also manage catering bookings and ensure services meet high standards, from enquiry to delivery. Compliance with food hygiene, health and safety, and equipment maintenance is essential. Issues must be reported promptly, maintain a safe environment, and ensure all staff follow uniform and cleaning protocols.
The list above is not exhaustive. We recommend you to read through the Job Pack to understand the scope of what the role entails.
Application Process
To apply, please download and complete an application form and an equal opportunities monitoring form below and email your completed application directly to our email address.
Once shortlisting is completed, we will contact you and inform you of the progress of your application.
Please download application form here
Please download EOM Form here
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
As you will also see on our Job Pack that we are an equal opportunities employer and live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days holiday entitlement & bank holidays & discretionary closure days per annum
- Discounts on KCLSU venues
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to Kings Libraries
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) prior to your start date
- Not be a trustee of King’s College London Students’ Union
- Have a National Insurance number, or be in the process of applying for one
Thank you for applying with us. We look forward to bringing your talent onboard and working with you!
Registered Charity
101 - 500
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Policy Adviser - Women, Peace & Security (WPS)
Salary: £42,205 - £43,417
Location: London-Hybrid
Tenure: Full time-Permanent
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you passionate about feminist research, policy change, and climate and humanitarian justice?
Do you want to work alongside women’s rights organisations to shift power and transform systems?
Then we'd love to hear from you!
Join ActionAid UK’s Women, Peace & Security (WPS) team and help make that vision a reality.
In this role, you’ll lead and support the development of high-quality, feminist and decolonial research and policy outputs that strengthen ActionAid’s work on humanitarian action, climate justice, and the Women, Peace and Security (WPS) agenda. You’ll collaborate with senior policy advisors, advocacy colleagues, country colleagues and WROs to develop joint analysis, influence donors and decision-makers, and contribute to campaigns that challenge power imbalances and elevate feminist alternatives. You’ll also monitor external developments, help promote our policy work to a wide range of audiences, and ensure that our research and advocacy are grounded in lived experience, strategically aligned, and impactful in shifting systems and power.
This is an exciting time to join ActionAid UK as we deliver an ambitious new strategy to ensure women and girls are valued, free from violence, and able to claim their rights. As WPS Policy Adviser, you will sit at the intersection of some of today’s most urgent global challenges, helping to craft policy rooted in feminist, decolonial principles that elevates the voices of women’s movements across humanitarian, peacebuilding, and climate justice spaces.
We’re looking for someone with a strong understanding of humanitarian and women’s rights issues, particularly within the Women, Peace and Security (WPS) agenda, and experience in conducting policy research in public policy, NGO, or academic settings. You’ll bring excellent written and verbal communication skills, with the ability to translate complex ideas into clear and engaging outputs for a range of audiences. You’ll be familiar with UK and international politics related to WPS, climate, and humanitarian issues, and be deeply committed to applying an intersectional feminist and decolonial lens to your work. You’ll be collaborative, adaptable, and comfortable working with colleagues and partners across diverse contexts
You’ll play a vital role in producing high-impact research, shaping our policy positions, and promoting our thought leadership to key stakeholders – from UK Parliament to international forums. You’ll collaborate across departments and with partners around the world, working to influence decision-makers and ensure women’s experiences and expertise drive meaningful change.
This role offers the opportunity to work in an innovative, bold, and connected team, where your ideas will be valued, and your work will contribute to ActionAid’s fight against systemic injustice. You’ll have the chance to travel internationally, support partner organisations globally, and be part of cutting-edge advocacy and campaigning efforts that seek to shift power and advance a more just world.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional information:
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly
celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism
finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Thank you!
Position: Director of External Affairs
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Director of External Affairs a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy.
We’re looking for an experienced and focused leader who has the ability to drive forward our brilliant Policy & Evidence, Campaign & Public Affairs and PR teams. We’re looking for someone who can work collaboratively across the organisation to ensure our work has a positive impact for the MS community.
With the ability to provide strategic and thought leadership, you’ll act as the leading authority on matters relating to external affairs, providing advice across the organisation including to the Executive Group and Trustees.
You’ll have significant experience of developing and implementing relevant external affairs strategies and of successfully leading policy, communications or campaigning functions in an organisation of comparable size and complexity. You’ll also need to be influential both internally and externally, including representing the MS Society at a range of external meetings with a variety of audiences.
As well as leading on planning and budget setting for the external affairs functions, as a member of the leadership team, you will also contribute to the strategic leadership, planning and policy formulation of the MS Society as a whole.
We’re looking for someone who is committed to collaborative working, who is excellent at building relationships and trust with colleagues at all levels, and whose focus is on supporting high performing teams and enabling them to do their best for the MS community.
Closing date for applications: 9:00 am Monday 12 May 2025
Anticipated interview date:
First interviews: Friday 23 May 2025
Second interviews: Wednesday 28 May 2025 or Thursday 29 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.
Nightingale House offers a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.
They say first impressions mean everything... At Nightingale Hammerson, we ensure our homes are attractive places to live and thrive by working hard to keep them spotless and welcoming.
What Will Your Typical Day Involve?
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Delivering safe, high-quality, person-centred nursing care to residents in collaboration with Registered Nurses
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Assessing residents’ needs, observing and recording clinical observations, reporting changes in condition and implementing agreed care plans
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Supporting residents with personal hygiene, mobility, mealtimes and hydration, maintaining dignity and choice at all times
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Administering medications safely and accurately within your competency and in accordance with policy
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Monitoring skin integrity and supporting wound care management, escalating concerns as needed
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Assisting with clinical procedures including catheterisation, simple dressings and venepuncture (as trained and competent)
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Supervising and guiding Health Care Assistants and Senior HCAs, ensuring care is delivered to the highest standards
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Liaising with GPs, therapists and family members to ensure a joined-up, responsive care approach
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Supporting residents and relatives with emotional and practical needs, including after-death care
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Keeping clear, accurate and timely records using electronic systems
Who Are We Looking For?
We are seeking an accountable and confident practitioner who:
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Is registered as a Nursing Associate or has equivalent experience and training at Band 4 level
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Has experience in a care home, community or similar healthcare setting
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Has a good understanding of the clinical and emotional needs of older people
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Is confident in recognising and escalating changes in residents’ health
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Enjoys mentoring and supporting colleagues to develop their skills
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Can remain calm under pressure, demonstrating sound judgement and leadership
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Has excellent communication and interpersonal skills
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Is competent with basic IT systems and electronic care records
- Is flexible, compassionate, and eager to make a difference every day
What is in it for you?
- 25 days annual leave, increasing over time
- Excellent Training and development opportunities
- Subsided staff canteen
- Perkbox
- Flexible Working
- Cycle to Work Scheme
- Toothfairy Dentist on Demand
- Interest Free Loans
Hours
Full time 37.5 hours per week
Salary
£29,184 per year
Apply Now
If you meet the above requirements, we’d love to hear from you!
It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.
Sponsorship
This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points Based Immigration System.
Please do not apply if you require sponsorship.
Our Values:
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.
Safeguarding
Our positions are subject to Enhanced DBS Disclosures which will be completed upon successful application. All applications will be dealt with on an individual basis in accordance with our policy and organizational requirements.
Diversity
We champion diversity and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Registered Charity
101 - 500
Everything we do is with a ‘Residents first’ approach.
Thank you!
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please get in touch with Mhairi (details on our website).
The role and your key responsibilities
As a Partner Success Lead your role is to provide world class customer service to our partner base of over 2,500 schools and colleges. You will be responsible for onboarding our new schools and supporting our existing schools to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful.
Your key responsibilities will include:
- Partner management
- Being the first point of contact for enquiries from our existing 2,500+ partners.
- Onboarding our new schools by setting them up on our platform and making sure teachers and students are ready to get the most out of Unifrog.
- Continually improving our onboarding materials and processes using feedback from our partners.
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Partner training and support
- Training staff remotely on how to use the platform.
- Troubleshooting issues and providing on-the-spot support via phone, email and video calls.
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Ad hoc tasks
- Leading on and supporting a variety of other projects across other parts of the business during quieter periods.
- Proactively working to foster a sense of community amongst our Unifrog partners and always thinking about how we can promote the sharing and embedding of Unifrog best practice across our partner schools.
- Supporting the team with general admin.
What we’re looking for
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Excellent customer service
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Strong organisational skills
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Ability to work well under pressure
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Confident working independently but happy to ask for support when it’s needed.
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Excellent phone manner
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Keen attention to detail
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Interest or experience in the education sector an advantage
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Working together
You’ll work alongside three other Partner Success Leads, our Work Experience Lead, and the Head of UK Partner Success. You’ll also have daily contact with people on our data, marketing, sales, finance, and account management teams.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£31,430 per annum (Grade A) plus a share in a company-wide performance bonus.
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Full-time.
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Working hours are 8:30am to 4:30pm or Monday to Thursday, and 8:30am to 4:00pm on Friday.
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28 days paid holiday per year (plus bank holidays).
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Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).
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Start date: as soon as possible, though we will be flexible for the right candidate.
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If you require reasonable adjustments or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00 AM (BST) on Thursday 8th May 2025
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
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i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
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ii. Our Partner Success Team can receive hundreds of emails and calls each day. How would you manage your time effectively, while maintaining world-class customer service? (250 words)
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iii. You receive an urgent phone call from a partner school reporting a technical issue that is hindering their use of Unifrog. They are feeling frustrated and are looking for immediate assistance. How would you handle this situation to provide prompt and effective support? (250 words)
Stage 2: Phone task (15 minutes)
Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 19th May 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
