Finance And Service Administrator Jobs

We are looking for an experienced and proactive Administrator with good organisational skills, an eye for detail and people skills to join us at The Royal College of Radiologists (RCR), a medical charity focussing on supporting doctors to deliver medical imaging and cancer services.

This is an exciting opportunity to join the high performing RCR Exams Quality Team. In this varied role the Examiner and Committee Administrator will be high functioning and able to multitask to support and service the RCR’s exam committee meetings. You will provide secretariat support for committee as well as organising facilities, travel, accommodation, dinners, and expenses as well as manage the examiner recruitment, induction and training process. 

The successful candidate will be a good communicator, able to work collaboratively with colleagues, examiners, and chairs of relevant committees. With excellent administrative skills it is important that the successful candidate has a commitment to providing a professional, friendly and proactive service.

What you will do: 

• Coordinate committee meetings in person, online or hybrid routinely or as when needed. 
• Prepare committee agendas, source papers for timely circulation.
• Keep accurate records including updating the CRM and website. 
• Manage examiner recruitment materials, acting as main point of contact for applicants. 
• Support examiners with travel and accommodation bookings.
• Evaluate and grow our examiner appreciation work.

What you will need:

• Experience providing high quality support service. 
• Experience in providing administrative support and managing administrative processes. 
• Good working knowledge of Microsoft packages.
• Good organisational skills.
• Effective interpersonal skills.

If you are an enthusiastic team player, passionate about administration and understands the importance of the support you will provide then please find out more about the role, the RCR and instructions on how to apply by visiting the RCR website and reading the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Fleet Administrator

Part Time - 21 hours per week (over 5 days)

Up to £25,000 per annum (£15,000 pro rata) + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey KT22 7TW

About the role:

This is a newly created part time role following a period of growth. The Fleet Administrator will be responsible for the efficient administration of the fleet to ensure that Rainbow Trust vehicles are managed effectively, accurate records are maintained, and costs are minimised, working closely with suppliers to ensure the smooth running of the fleet with minimal disruption.

The Fleet Administrator will form a vital part of the Finance and Operations Team supporting the Facilities & IT Manager in the management of the Rainbow Trust fleet. Rainbow Trust operates a fleet of approximately seventy vehicles situated across our nine regional teams. It is vitally important that our Family Support Workers have a reliable vehicle for attending family visits and transporting families to hospital. In addition, the Fleet Administrator will be required to assist the Facilities and IT manager with ad-hoc tasks/projects according to the workload.

Full training will be provided and previous experience of managing a fleet is not required, although is desirable. A good level of maths, excellent communication, planning and Microsoft Excel skills are required to be successful in this role.

This is an excellent opportunity to maintain a breadth of fleet administrator experience with increased responsibility.

What we’re looking for:

· Highly motivated and disciplined approach to work – good customer service with the ability to liaise with different stakeholders, manage workload effectively and respond well to change.

· A helpful and supportive team member – who can work collaboratively with others.

· A high level of attention to detail and accuracy – producing precise, high quality, consistent work to meet deadlines.

· Confident use of MSOffice and extensive experience of Excel – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

· Applications will be particularly welcome from those who have experience of fleet administration – acting as the main point of contact for vehicle issues and liaising with leasing and insurance companies. Full training will be provided where required.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Access to the Blue Light Discount Card Scheme, and other rewards and discounts

· Time off in lieu

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping

· A recommend a friend recruitment referral bonus

If you’d like to find out more about these benefits and working with us, please visit our website

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria set and should be considered above others to us via the link.

Interview dates: Interview dates to be confirmed

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

This is an exciting opportunity for a highly motivated, dynamic and commercially minded individual to join the Senior Management Team of one of the UK’s leading public art galleries. Working alongside the Director and Board of Trustees, the Director of Finance oversees the strategic, business and financial management of the organisation. The successful candidate will be a qualified Accountant with a proven track record of operating at a senior level and with the ability to offer insight and challenge for future development whilst ensuring the financial sustainability and growth of Whitechapel Gallery.

The Director of Finance is responsible for the efficient and effective leadership and management of the Gallery’s finance, governance and commercial activities. With scrupulously high standards, they will drive the quality and transparency of financial management and reporting, ensuring robust financial controls and the smooth running and management of the Gallery’s finances. A key member of the senior leadership team, the Director of Finance contributes to shaping and implementing the Gallery’s strategic development.

Candidates will be able to demonstrate a proven ability in leadership and financial control within a complex organisation, managing people and limited resources effectively, delivering results, thinking strategically and inspiring and motivating others. They will need to demonstrate a high degree of energy and agility, with the ability to build highly effective, collaborative working relationships at all levels of the organisation. The new Director of Finance will demonstrate a high level of financial and business acumen and strategic insight and will possess strong analytical and project management skills.

With experience at Board level, they must be comfortable with presenting to Boards and with the ability to develop strategy and present business plans.

Previous experience of the gallery and museum sector would be desirable but is not essential, and applications are welcomed from candidates with commercial, charitable and private sector backgrounds. Candidates must be able to demonstrate empathy with the mission and vision of Whitechapel Gallery and act with a high degree of personal integrity in a diverse cultural environment.

Join our client and assist the Cases Unit in upholding high standards of administration and justice within a leading professional regulatory body! Provide senior administrative support, including document management, stakeholder coordination, and meeting organisation to ensure the smooth operation of casework.

Role: Senior Administrator

Organisation type: Regulatory Body

Salary/rate: £19 per hour

Working arrangements: Hybrid (1 day per week in office)

Location: London

Employment type: Temporary

Working hours: Full Time

CLOSING DATE: CVs reviewed on rolling basis

About the role:

In this role, you will provide essential administrative support to a specialised Cases Unit, playing a key part in its day-to-day functions. Your responsibilities will include managing and organising case documents, coordinating meetings, facilitating communication with legal teams, and assisting in casework activities. Your attention to detail and organisational skills will ensure the efficient operation of the unit, contributing to the overall success of its work.

Key Responsibilities:

• Maintain and improve the Unit's document management system to ensure efficient tracking, retrieval, and organisation of casework materials.
• Manage and update key logs, including Excel spreadsheets, to support ongoing Unit activities.
• Prepare and organise evidence bundles using the case management system, including redacting sensitive information for review by the Independent Decision-Making Body.
• Communicate with specific Inquiry staff and the Solicitor to the Inquiry on administrative and case-related matters as needed.
• Keep detailed records of all communications related to the Inquiry and ensure the Unit is regularly updated.
• Attend meetings with key stakeholders like the Legal Services Board and Solicitors Regulatory Authority, taking and distributing accurate notes.
• Coordinate with third parties, such as tribunals, witnesses, and legal representatives, to ensure the smooth progression of cases.
• Schedule and organise meetings for the Unit, including internal meetings and external sessions with stakeholders.
• Take and distribute minutes from meetings with legal advisors, barristers, and other external contacts.
• Provide general administrative support, including managing casework tasks, preparing hearing bundles, and liaising with counsel and witnesses, often under strict deadlines.
• Handle inquiries via the central mailbox, draft correspondence, and manage routine telephone inquiries.
• Process invoices and purchase orders and maintain financial records using the organisation's finance system.
• Collaborate closely with other administrative teams, particularly those supporting the Independent Decision-Making Body.
• Assist in managing incoming communications and provide general support for the Unit, ensuring smooth day-to-day operations.
• Provide administrative support to the Senior Case Officer, Case Officer, and Director as required.

To be considered for the role, you will have the following skills, knowledge, and experience:

• Proven administrative experience, including managing mail, handling correspondence, drafting letters, managing records, and responding to telephone inquiries.
• Strong skills in both electronic and physical file management.
• Experience in effective diary management.
• Experience working in a regulatory, public service, or comparable sector, ideally within a professional body related to the legal profession.
• Familiarity with the legal profession or legal training, particularly understanding regulatory frameworks and case management processes.
• Experience updating databases and preparing case bundles.
• Knowledge of financial processes, such as invoicing and reconciliation
• Strong customer service abilities.
• Proficiency in IT, particularly Microsoft Office (Word, Excel, Outlook).
• High level of accuracy and attention to detail.
• Ability to work independently and manage tasks without supervision.
• Resilience and ability to work effectively under pressure.
• Strong written and verbal communication skills.
• Proactive and self-motivated with the ability to take initiative.
• Excellent organisational skills, with the ability to prioritise tasks and manage conflicting demands.

The successful candidate will be organised, detail-oriented, adaptable, and comfortable working both independently and as part of a team. They will have strong administrative skills and the ability to manage workloads under pressure, ensuring that all tasks are completed efficiently and to a high standard.

How to Apply:

To apply for the Senior Administrator role, please reply and upload your CV quoting reference SOH81490 and we can provide more information to you.

We eagerly await your response.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We’re looking for a Research Funding Administrator to join our team

Salary: £30,291

Base: Central Edinburgh/hybrid

Hours: Full time and permanent.  35 hours a week over core working hours of 10am - 3pm, Monday to Friday, with a one-hour lunch break. The office is open 8am – 6pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office. 

Benefits: 10% employer pension contribution; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks fully remote working/year; three paid carer days/year; death in service benefit; cycle to work and travel season ticket schemes.

To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday. 

About the role and why we need you

To help start new cancer cures and save lives, we are looking for a Research Funding Administrator to join the busy Research team at Worldwide Cancer Research.  As Research Funding Administrator, you will be part of the team running the Charity’s multi-million-pound response-mode funding programme for discovery cancer research. Reporting to the Research Funding Manager, you will assist with the processing of funding applications, their review by external experts and the charity’s Scientific Advisory Committee (SAC), and the administration and financial management of the resulting awards.

This role will give you the opportunity to make an impact every day and to demonstrate our charity values in your day-to-day work. If this sounds appealing, we would love you to apply.

· Please note your cover letter will be key to the success of your application and applications without cover letters may not be considered.  

· Please tell us where you first saw this job advertised.

Who are we? 

At Worldwide Cancer Research, we start new cures. Cancer is still one of the leading causes of death worldwide, but cutting-edge science can give us hope. Discovery research seeks to uncover new knowledge that could change the way we think about cancer. It reveals new ways to prevent, diagnose, and treat cancer that can save lives.

We actively seek unconventional and imaginative ideas from scientists at all stages of their career, across the globe. In some cases, we are the only organisation that will fund a scientist’s idea. We take an unbiased approach to research funding by focusing on supporting only the best ideas for new cures. By having a diverse research portfolio, we increase our chances of finding breakthroughs.

Our vision is of a day when no life is cut short by cancer, and we believe we can achieve this by starting the life-saving advances of the future by sowing the seeds of discoveries. Anyone that helps bring forward breakthroughs – including our staff, our supporters, and the researchers we fund – is a Curestarter.

As a charity, we are committed to opportunity without barriers, and we are striving to seek, value and learn from different perspectives and experiences. We want Worldwide Cancer Research to be an inclusive organisation – where everyone can be themselves and feel valued – as diverse as the scientific community we fund and the families whose lives we impact.

We are committed to ensuring that we provide equal opportunities to every applicant regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We aim to ensure that our recruitment process is unbiased and that everyone is treated equitably. In support of this, we have pledged to ‘Show the Salary’ for our roles and we are registered as a Disability Confident Committed Employer - because our team members are at the heart of everything we do to start new cancer cures around the world.

To help start new cancer cures and save lives, we are looking for a Research Funding Administrator to join the busy Research team at Worldwide Cancer Research, to help the charity run its multi-million-pound funding programme for discovery cancer research.

How do I apply?

· You will find the full job profile and our benefits on Worldwide Cancer Research careers

· Closing date is Monday 7 October 2024, 12 noon.

· Interviews will be held w/c 14 October 2024 and we will contact all applicants as soon as possible after shortlisting for interview.

Finance & Operations Assistant, Community Impact Bucks

Full Time 35 hours per week - £22,950 to £25,000 per annum (DOE)

Hybrid working pattern – mainly from home but must be available to go into our office (Weston Turville, Aylesbury) when required

Could you carry out the financial and administrative tasks that keep this busy charity running?

If you are highly organised, with an eye for detail and great Excel skills, then this could be the role for you.

 

About us

At Community Impact Bucks, we are passionate about helping people to get involved and make a difference in their communities.

· We support hundreds of communities and causes across Buckinghamshire by helping charities and voluntary groups to be the best they can be – perhaps by helping them find funding, run their organisation or find volunteers.

· By helping local residents to find volunteering roles, we support people who want to give back to their communities while at the same time help local charities to find the volunteers they may need to support vital services.

· And through our community services, we help to build strong, resilient communities and directly help people – the elderly, vulnerable and socially isolated – where we see an unmet need.

About you

Skilled in use of IT software, in particular Excel and QuickBooks or Sage, you get satisfaction from seeing everything running smoothly, have an eye for detail, and are happy to work on your own initiative as part of a remote team.

Able to manage your own time, you will have a flexible approach and be keen to test new ways of working to improve business processes.

 

Key responsibilities

 

Key tasks include:

· Bookkeeping and day-to-day management of invoices and payments

· Premises management: resolving day-to-day issues, First Aider, Fire Officer

· Co-ordinating team and Board meetings including invitations, agenda and papers

· Responsible for HR administration and record-keeping, including preparing paperwork and co-ordinating recruitment, induction and leaver processes

· Act as an IT Superuser, becoming expert in IT systems and supporting colleagues to use them effectively

 

Key requirements

· Experience of bookkeeping, preferably using bookkeeping software such as QuickBooks.

· Excellent attention to detail and high levels of accuracy.

· Excellent telephone manner and confident in a public facing role.

· Able to establish systems, record information and maintain records systematically.

· Confident user of IT software, including Microsoft Office Excel, Word, and Outlook and Adobe Acrobat.

· Confident working with numbers, data and spreadsheets.

· Able to work on own initiative and to tight deadlines.

Diversity & Inclusion

Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.  

How to apply

For more information please visit our website to download the Job Description and application form.

Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 5 pm on 27th September.

Applications will be reviewed as they are received so an early application is advised

Interviews will take place in person, at our office based in Weston Turville, Aylesbury (HP22 5XQ)

Purpose of the post: You will be the sole role for the Charity’s finances and will support our small team in a vibrant, prolific and growing organisation which provides quality assurance and membership services to institutions delivering training, education and assessment in dance, drama and musical theatre.

Location: CDMT resides at Salters Hall, 4 London Wall Place, London EC2Y 5AU, and this role is office based. Salters Hall is located conveniently for Moorgate, Liverpool Street and Bank stations, and is accessible from street level and throughout the building.

Normal office hours are Monday to Friday, 9.30am to 5.00pm. The position encompasses one day a week, with a suggested working day of Wednesday. The hourly rate is between £20 - £22 depending on experience.

Essential requirements for this position:

· Accounting qualification part qualified (ACA, ACCA, CIMA) or equivalent, with experience

· Excellent Microsoft Office, Sage One and Sage 50 Skills

· Good communication skills to liaise with customers and suppliers, and the ability to assist with ad-hoc office administration as needed.

Key Responsibilities:

· Maintain the General Ledger – raising invoices, issuing credit notes, allocating cash.

· Processing purchase invoices and paying, bank reconciliations, and credit control

• Running the monthly payroll for 4/5 people
• Reconciliation of all Balance sheet accounts
• Administer online banking, credit cards and the Paypal account
• Assist Director with the annual Budget
• Sending all the year-end information to the Independent Examiner
• Administer the company pension.

You will also be responsible for the production of the Management Accounts for the Board three times a year including:

• Profit and Loss compared to Budget
• Preparing the Balance Sheet
• Reports to Trustees
• Producing the above reports in keeping with Charity SORP accounting.

Together with responsibility for reporting to HMRC, Charity Commission, Companies House, Trustees, Independent Examiner and Banking organisations, you may also be requested to produce ad-hoc reports and carry out any other duties that are necessary to perform the role.

Excellent team working, written and verbal communication skills; a confident and personable telephone manner; a good standard of literacy and a professional approach to work are essential to this post.

Hours: Part-time three days per week

Salary: £36,400 - £37,580 FTE (Pro Rata - 3 days per week)

Location: Hybrid - Whitechapel, London (1 day per week in office)

Closing Date: Monday 9AM on 30th of September 2024

The role

With the growth in demand from businesses to join the B Corp movement, we have created this role to assist the Finance team with a range of activities as we move to a new accounting system that meets the needs and demands of our growing organisation.  We outsource the day to day bookeeping work but the Sales Ledger invoicing will remain in house.

We are looking for a team member who has ideas and thoughts on how to improve the way we work and can input into the development of Finance Policy and Procedures.

Tasks and responsibilities will include: 

• Checking the finance email inbox and other forms of communication, dealing with queries, actioning and/or forwarding as appropriate and capturing all relevant information

• Working with Finance Officer and other team members to ensure completeness of member data such as invoicing address, contact details, pricing and credit terms in relevant databases (Salesforce and Xledger)

• Liaising with the outsourced service and internal staff members to ensure supplier queries are resolved and payments are made in a timely manner

• Working with the Head of Finance to prepare year end information for the external audit

• Working with the current Finance Officer to maintain a centralised record of all relevant communications.

• Assist Debit Card holders with administrative tasks linked to card usage

• Working with Finance staff to document and implement financial processes and procedures

• Assist with continuous improvement of systems, controls and working practices in finance and other areas of the organisation

 Skills and Experience

 Essential (used in short-listing)

• Previous experience in a Finance Officer or similar role

• Great attention to detail, with the ability to grasp information quickly

• Sales Ledger experience

• Wider bookkeeping, year end and external audit experience

• Good spreadsheet and systems skills

• Excellent organisational skills, proactive and use initiative to create improvements and find solutions

• Excellent customer service skills

• Comfortable working in a fast-paced and dynamic growing organisation

• Organised with the ability to plan work to meet deadline

Eligible to work in the UK (we will not be able to provide visa sponsorship)

Desirable

• Experience of Salesforce or other CRM
• Experience of Xero or Xledger accounting system 
• Purchase Ledger experience
• AAT qualification
• Credit Control experience

 What we give you

• Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good

• Hybrid and flexible working, we have a high trust environment and are advocates for right place working

• Hybrid working (min 1/2 days per week in office)

• Flexible working hours (based around core working hours)

• Opportunity to work 4 days a week 

• 25 days holiday plus bank holidays (pro rata for part-time staff)

• 1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days

• Our office is closed between Christmas and New Year, no need to take extra holiday!

• Private Medical and Dental cover

• £200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme

• 2 paid volunteer days per year

• Enhanced Parental Leave and family friendly policies, including carers leave

• Learning and Development opportunities

• Enhanced Pension and Life Assurance

• Cycle to Work Scheme

• Income Protection policy

• Working in a flexible office workspace

Job Title: HR Administrator

Salary: £29,071 per annum + £3,276 per annum London Weighting

Hours: Full Time, 37.5 hours per week (open to flexible working/4 days a week)

Contract: Permanent

Based: Whitechapel HQ (office based, 1 day remote working possible)

Deadline: 23:59, Wednesday 2 October 2024

Interview Date: TBC, w/c 14 October

Citizens UK

Citizens UK is a people power alliance of diverse local communities working together for the common good. 

Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising, we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change. 

This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parent Action, and Sponsor Refugees, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK. 

Purpose

The HR Administrator role is an excellent opportunity for someone with HR or admin experience, who is interested in starting/progressing an HR career and looking to gain experience in a friendly but busy small HR team. The role provides a day-to-day HR admin service to employees and HR admin support to the part time HR team (two HR Business Partners and the Head of People & Development). The HR Administrator will be involved in using an HR and payroll system, ADP, and have an important role in the employee lifecycle processes e.g., DBS checks, recruitment, onboarding, compliance, payroll, appraisals, and have day-to-day responsibility for the HR and Recruitment Outlook mailboxes.

Main Responsibilities

Working in the HR team, reporting to a HR Business Partner, your main responsibilities will cover:

Contribute towards the achievement of CUK and its strategic objectives

• Provide high standards of HR admin support to Citizens UK stakeholders.

• Play an important role in introducing new and improving existing HR processes for a better HR service delivery and employee experience.

• Be proactive in supporting the HR team in various streams of work to achieve the HR Business Plan.

Achieve work targets effectively

• New Starter Onboarding Process: creating documents for HRBP approval (offer letters and contracts), ensuring all starter paperwork is returned, requesting and tracking the return of references, right to work checks, and setting up new starter compliance training.

• Leavers: leading on leaver admin process, ensuring it is completed in timely manner.

• Recruitment: becoming an expert user of Applied, our applicant tracking system.  Advertising jobs (on Applied and external jobsites), arranging interviews and supporting colleagues with recruitment queries.

• Invoicing and Credit Card Reconciliation: processing invoices on Finance system, Kissflow and the monthly credit card reconciliation for HR transactions.  

• Payroll - accurately updating and maintaining ADP, the HR & Payroll database. Uploading documents, running reports. Supporting HRBPs with payroll queries.

• Regularly updating and auditing other HR data to ensure information is up to date (e.g., pensions data, new starter training, wellbeing data).

• Employment checks: maintaining the DBS list and processing DBS checks for existing and new staff.

• SharePoint: maintaining HR Self Service folder, ensuring documents are up to date.

• Appraisals: ensuring appraisal forms are logged and uploaded to ADP.

• Probation: Managing the probation period process

• Minute taking at HR/relevant meetings and sharing with colleagues.

• Supporting the team with ad hoc tasks as required and undertaking any task that may be requested from time to time that may be consistent with the nature and scope of this post.

Learning and expertise

• Using admin skills and knowledge effectively and be committed to HR related continuous professional development.

• Providing Citizens UK stakeholders with advice on HR admin process.

• Taking proactive steps and be keen to learn processes and develop HR related knowledge.

Develop and manage relationships across the organisation and externally

• Arrange HR Inductions with HRBPs and new joiners.

• Manage HR calendar, ensuring meetings are arranged with HRBPs and Head of People & Development, as requested.

• Organising quarterly Citizen UK Group Induction. 

• Preparing contracts/offer/variation/probation letters for team to approve.

• Ensuring HQ team is informed of joiners/leavers e.g., Facilities, Finance.

Communications

• Day to day responsibility for the HR and Recruitment Outlook inboxes, responding to routine queries and forwarding queries to HR colleagues.

• First point of contact for recruitment queries from candidates, forwarding them to the appropriate HR colleague or hiring panel as necessary.

Knowledge Management

• Understanding, handling, and managing data GDPR compliantly and keeping up to date with new legislation.

Generate income and resources

• Taking responsibility for the careful use and stewardship of Citizens UK’s resources.

• Using admin systems to track income/ resources accurately e.g., HR credit card cost tracker.

Safeguarding, Health & Safety

• Reporting on potential risks as they emerge to the appropriate colleagues in line with existing procedure.

• Organising and tracking employees’ compliance training.

• Proactive in maintaining own wellbeing at work.

Please note the above duties are not exhaustive and the successful candidate will be required to perform addition tasks as reasonably requested.

Person Specification

(D) Desirable, (E) Essential

Qualifications

• CIPD Level 3 Qualification (D)

Experience

• Previous admin or office-based experience (E)

• Previous HR Experience (D)

• Experience of using HR systems (D)

KEY SKILLS AND KNOWLEDGE

• Intermediate level IT skills including MS Office and Excel (E)

• Attention to detail (E)

• Able to work well as part of a team, and maintain effective communication with colleagues (E)

• Ability to deal with others in a professional manner (E)

• Good written and verbal communication skills (E)

• Good organisational and time management skills (E)

• Knowledge of GDPR and Data Protection principles (D)

PERSONAL QUALITIES & VALUES

• Commitment to the values of Citizens UK (E)

• A self-starter with ability to take initiative and work independently (E)

• Keen to build career in HR (D)

• Strong team worker (E)

• Reliable and able to use discretion and maintain confidentiality on sensitive matters (E)

• Self-motivated, accountable, and adaptable (E)

We are looking for a Giggle Doctor Programme Administrator to join our busy programme team, to support the day-to-day operations of our Giggle Doctor programme for hospitals.

This is a part-time, one-year contract to support the running of the Giggle Doctor programme while a member of the team is on maternity leave. We are flexible as to which days are worked, providing that the post-holder has a fixed working pattern over a minimum of 3 days per week. This post requires work from the office as well as some work from home. We will provide training to the successful candidate on how to fulfil the key tasks of the role.

About Us

Theodora Children’s Charity is a truly inspirational and pioneering charity which successfully works to improve children’s experience of being in hospital.

Theodora Children’s Charity UK is part of an international family of Theodora’s; originally established in Switzerland, there are Theodora Giggle Doctors visiting children in Switzerland, Italy, Spain and Hong Kong, as well as in the UK.

Over the past 30 years we have made a positive impact on over half a million children and their families in the UK and 3 million children internationally, improving children’s experience of being in hospital through visits from professional performers, called Giggle Doctors.

Our Mission and Values

At Theodora Children’s Charity we help children living with illness, disability and serious health challenges to feel better using the proven power of laughter. Our vision is to contribute to the wellbeing of children in the 14 core hospitals and specialist care centres we visit across England, as well as those we support virtually. Our Giggle Doctors are specially trained performers who are able to visit children in a clinical setting or through the Virtual Visit Programme.

By combining music, play, magic and storytelling our 21 Giggle Doctors bring joy and laughter to children in challenging times. From Dr Boogie Woogie to Dr Teapot, our Giggle Doctors wear their very own ‘doctor coats’, which represent their character, and spend time one to one with the children. Giggle Doctors create opportunities for children to play and interact through a range of musical and fun activities.  Sometimes they will make balloon animals and blow bubbles, and at other times they will sing a funny song or simply listen and talk to a child one to one.

The play is always child – led, with each interaction being unique to the child and their needs. A Giggle Doctor visit isn’t just about one magical moment, it can have a significant and lasting impact on a child’s well-being. With each visit, the aim is to reduce stress and anxiety, increase opportunities for play, and improve children’s experience of hospitals.

Our trustees, office team and Giggle Doctors are united by our shared values of Authenticity, Interaction, Diversity, Excellence and Enthusiasm.

Job Description

Key Tasks and Responsibilities

Administration

· Act as first point of call for artists regarding their visits to hospitals, overseeing sickness, cover and changes to their schedules

· Support artists with hospital administration and contracts

· Keep artists updated with changes in Theodora Children’s Charity’s policies

· Process changes to the Giggle Doctor schedule on our internal systems

· Liaise with hospitals and keep them up to date with information about their programme of Giggle Doctor visits

· Set up meetings with hospitals, artists and Theodora Foundation colleagues as required

· Book long-distance travel and hotels for artists for hospital visits and training events when required

· Support the Finance Manager and Giggle Doctor Programme Manager with collecting and filing timesheets, invoices and receipts for payment

Training and Events

· Support the Giggle Doctor Programme Manager with events, including booking rooms, resources and catering

· Attend training events for Giggle Doctors, setting up and packing down as needed

Impact and Programme Monitoring

· Support the Giggle Doctor Programme Manager with monitoring Trainee and Junior Giggle Doctor’s progress and keeping records of their observation notes

· Support the Giggle Doctor Programme Manager with data capture and record keeping

· Take minutes and record actions during Programme Team meetings, Theodora Foundation meetings and office team meetings from time to time

• Utilise the charity’s CRM database to keep all records up to date and effectively progress supporter development.

HR and Safeguarding

· Act as Deputy Safeguarding Lead and follow safeguarding processes for recording safeguarding incidents in the Designated Safeguarding Lead’s absence.

• Run DBS checks for artists when required using the external Ucheck platform

Other

• Represent the charity at external functions and conferences.
• Undertake any other duties reasonably requested from Programme Manager from time to time

Person Specification (include essential/desirable)

Essential:

· Highly organised and process-driven

· Ability to complete tasks (with or without reasonable adjustments) efficiently

· Excellent written and spoken communication skills

· Able to build good working relationships with a range of stakeholders including performing artists, healthcare workers and teams across the charity

· Careful and accurate when sharing information

· Problem solving skills and a positive, can-do attitude

· Able to multi-task, prioritise and meet deadlines

· Works calmly under pressure

· Competent with Microsoft Word and Excel

· A team player who is also able to work independently and use own initiative

· Able to contribute ideas to planning discussions

· Belief in the power of the arts to improve the health and wellbeing of children and their families

· Commitment to learning and self-development

· Commitment to Theodora Children’s Charity’s values and mission

Desirable

· Some experience of good safeguarding practice and handling confidential information

· Experience of working in either an arts or a healthcare organisation

· Experience of working on a project that involves children

· We are interested in hearing about transferable skills

Background to the role

AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.

We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:

- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.

- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.

- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge

- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.

- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.

- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.

This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.

We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.

Job description

Job Purpose

The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:

· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.

· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.

· Lead a programme of structural and cultural change in the Hospital and Home service:

- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.

- Introduce processes and embed good practice in case recording, reporting and data collection.

- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.

- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.

· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.

· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.

· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey. 

As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:

· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.

· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment

· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach

Summary of Duties - Key Accountabilities & Deliverables

Coordination and Management of service

· Line manage service coordinators, and oversee the good management of all service staff.

· Ensure the service is delivered in line with contractual requirements

· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible

· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service

· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services

· Complete and maintain relevant risk assessments.

· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).

· Support team members to supervise volunteers effectively

· Support implementation of any organisation-wide operational changes

· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services

Quality and Insight

· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities

· Produce quarterly insight to the Board of Trustees at committee level.

· Monitor compliance in record keeping around key areas

· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities

 General

· Lead the development and delivery of current and future commissioned health services in AUKEL.

· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people

· Work with local partners to share best practice and develop opportunities to work together

· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.

· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.

· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team

Leadership and management

· Engage, motivate and inspire the team

· Evaluate and manage overall team and individual performance and wellbeing

· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful

· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies

· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL

· Take a person-centred approach to line management responsibilities

· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL

Other

· Perform other duties in connection with the general work of AUKEL when required

· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS

· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding

· Participate in learning and development opportunities and take responsibility for identifying your own learning needs

Person Specification

Essential Desirable

Experience

Essential

· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector

· Of strategic service leadership and development

· Of leading change

· Of working with data to monitor outputs, outcomes and reach.

· Of carrying out programme evaluation and report writing.

· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.

Desirable

· Of working in hospital settings

· Of engaging strategically with the local health and care system

Knowledge & Understanding

Essential

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 

· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers. 

· Of the current health and care landscape

Desirable

· Expertise in the needs of older people.

· Clinical knowledge

Skills/Attributes

Essential

· Intermediate IT skills

· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).

· Commitment to learning and development and reflective practise. 

· Resilience 

Additional Requirements

· This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

· Flexibility in working hours to meet organisational needs. 

Employment Details

 Contract type

This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.

Salary 

Between £41,200 and £46,350 Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

 Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced  DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

 Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.

Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Other benefits

Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.

Next Steps

 How to apply

To apply, please complete the application form on our website.

Recruitment Timetable

Deadline to receive applications: Monday the 07th of October at 9am

1st stage interviews: Thursday the 10th (online)

Final interviews: Week commencing 14th of October 2024 (in person)

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots. 

About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.

Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.

About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient. 

About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.

More Details and How to Apply
Download the Application Pack for the followng information:

• Welcome from the Operations Director
• How this role fits into the wider YLI and Operations Team
• Full Job Description and Person Specification
• Details of how to apply online (application form)
• Deadline and interview dates
• YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs

Applications should be received by: 8am, Wednesday 23rd October

We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.

We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.

Bedford Foodbank has an exciting opportunity for a new position as a Senior Finance Officer. This is a highly responsible role operating and developing all financial workflows required to enable the charity to function and remain compliant.

Bedford Foodbank is an independent charity, operating as a member of the Trussell Trust network.Over recent years, we have seen client numbers rise significantly but thankfully, the extraordinary generosity of donors has also risen to meet the growing demand for our services. In 2023, we moved premises to a larger warehouse which is enabling our fantastic team of staff and volunteers to work in a better, safer environment, and our day to day opertion can run more effciently.

Bedford Foodbank is committed to deliving a high standard of service to anyone who engages with our work. We operate our services with a Christian ethos, supported by local churches. You don't need to be an active Christian to be part of the team, but understanding these values are important.