Film Jobs

Team: Lifeline

Location: Remote in London and the South East 

Work pattern: 35 hours per week, Monday to Friday, 9am-5pm with occasional evenings and weekends but infrequent

Salary: Up to £34,210.37 per year

Contract: 12-month fixed term contract

Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010.

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Lifeline Manager:

• leadership and line management of the Lifeline Caseworkers, including managing performance and settling objectives via probationary review and annual
  appraisals
• responsible for recruiting and managing the project volunteers as well as promoting and developing the service
• oversee the referrals coming into the service and arrange the safe transportation and collection of cats
• build and develop partnerships with local domestic abuse services and relevant organisations
• be responsible for the promotion, development and monitoring of the service across London and the South East

About the Lifeline team:

• Lifeline is a pet fostering service for anyone fleeing domestic abuse
• the majority of our referrals come from women fleeing domestic abuse via women-only services.
• the service places cats into volunteer foster homes on a temporary basis until their owners can be reunited with them.
• the team consists of Lifeline Caseworkers and a Volunteer Team Leader as well as the wider Lifeline team

What we’re looking for in our Lifeline Manager:

• experience of supporting people experiencing domestic abuse working with or on behalf of
  adults/families in a support role
• experience of managing and leading volunteer and employee teams
• ability to deal with sensitive situations and cope under pressure in an appropriate manner
• strong organisational skills and able to prioritise and manage workload
• understanding of cat care and cat welfare issues
• confident with Microsoft Office programmes

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 09 April 2025

Interview date:  22, 23 and 24 April 2025

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. video screening stage
3. virtual interview 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Are you passionate about supporting individuals with mental health challenges and eager to be part of a proactive, caring community? If so, we would love to hear from you! 

ABOUT THE ROLE 

We are seeking a dedicated and compassionate Deputy Service Manager contract to join our small team of 3. Solace is a unique mental health drop-in centre providing a welcoming and supportive community for adults experiencing loneliness, isolation, and mental health challenges. With 85 members, many diagnosed with schizophrenia, bipolar disorder, anxiety, and depression, Solace offers a safe space where individuals can feel included, build confidence, and make meaningful connections at their own pace. This is a unique opportunity to make a real difference in the lives of vulnerable individuals within our community. 

Our members’ slogan, “Together Accepting Difference”, reflects our commitment to fostering a supportive and inclusive environment. Solace is more than a service – it’s a second home for many, where members can engage in activities like playing pool, using computers, or helping out in the garden meet with friends and have a coffee.  

Shift Pattern: Full Time - Monday to Fridays - Shift Patterns are 13.00 - 20.00 flexibility to work over Christmas and some bank holidays as may be required by the Service On-site Only

Salary: £30,000

What are we looking for from a Deputy Service Manager?

• Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
• Has confident leadership skills and can inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Can drive the service forward and implement improvements
• Is confident in managing complex situations and making decisions
• Takes ownership of their work and leads with confidence
• Can work at pace, use their initiative, make decisions, and be proactive in their approach
• Has experience in homelessness, substance use, or a related field, with transferable skills that align with some of the challenges that can arise in this position 

Key Responsibilities:

• Supporting the team: Providing high-quality guidance, advice, and leadership to frontline care and support staff.
• Day-to-day operations: Overseeing the service in collaboration with the Service Manager, ensuring the delivery of trauma-informed and recovery-focused support to residents.
• Stakeholder management: Building and maintaining strong relationships with external partners, including the community rehabilitation team within the mental health trust.
• Service promotion: Representing the service and providing outreach-based provision to engage with stakeholders.
• Health and safety: Conducting health and safety checks, internal audits, and ensuring compliance with organisational standards.
• Document preparation: Preparing documents for external meetings
• Incident management: Advising on and responding to incidents as they arise.
• Service leadership: Managing the service in the absence of the Service Manager, ensuring continuity and high standards of care.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

This role plays a crucial part in our student journey, focusing on student attendance, attainment and assessment. Supporting the student body in the academic aspects of their day-to-day training the Academic Services Officer is both an important student-facing and administrative member of the Fourth Monkey team.

The ideal candidate will have excellent communication, administrative and organisational skills, proficiency in data management and experience of operating a student virtual learning environment. Additionally we would expect a firm commitment to achieving Fourth Monkey’s vision and values, with a passion for a transformative and holistic student experience alongside a commitment to deliver and promote equality, diversity and inclusivity in the day to day work of the role.

An interest in performing arts is beneficial.

This role is about supporting student success. 

£42,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Corporate Business Development Manager.

The Business Development team is focused on building the new business pipeline, increasing the variety and volume of our partnerships, ensuring all relationships align with business objectives to deliver for the partner and for children. This role is central to achieving UNICEF UK’s ambitions in working with the private sector, and will have responsibility for cultivating and securing multi-million-pound partnerships with major UK companies.

We are looking for someone who is supporter driven and aligns with our mission. You will be organised, have excellent interpersonal and communication skills, enabling you to build authentic relationships with decision makers and leaders. Resilience and demonstrating patience and perseverance during set backs and challenges are also essential.

Act now and visit the website via the apply button to apply online.  

Closing date: 9am, Thursday 17 April 2025.

Interview date: Week commencing 12 May 2025 via video conferencing (MS Teams).  

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

We are searching for a Communications and Project Assistant to join our team. You will be working with our Brand and Communications Team to craft on-brand communications across our social media platforms and website. In this role, you will support the implementation of our communications strategy and develop content on our website, all whilst following our visual identity and tone-of-voice guidelines. You will also be working with the wider NDC team to support the delivery of our online training and workshops.

Role Description

Communications

• Support implementation of social media strategy
• Schedule and post content on social media platforms (LinkedIn, Instagram, BlueSky, YouTube, X)
• Update website copy and other content (using SquareSpace)
• Support creation of visual assets for social media and website using Adobe Express (or other Adobe Creative Suite software if you have experience)
• Format documents in line with our brand guidelines
• Research trends and opportunities across social media platforms (content, sounds, filters, keywords)
• Support team members to produce reports and presentations

Project

• Monitor training and course bookings (using Acuity Scheduling)
• Support training and workshop administration
• Support online events (we host on Zoom and Microsoft Teams)
• Transcribe/edit auto-transcribed captions for video content

General

• Be a point of contact and support team members
• Support with other general administrative tasks to support Neurodiverse Connection to run efficiently in line with our organisational strategy and values

Recruitment Details

How to apply

The application process is in two stages:

Stage 1:

• Download and complete the application form.
• You will be asked to enter some of your contact details and details of previous work.
• You will then be asked to answer 3 questions.
• You will also be asked to complete an optional equality and diversity form.

Stage 2

• If you are shortlisted you will be invited to attend an online interview and complete an online task.
• You will be sent the interview questions 5 days ahead of the interview date.
• As part of the interview, you will be asked to complete two tasks that is relevant to the role on the day of your interview.

Application Time Line

• Deadline for applications : Tuesday 15th April, 9am
• Applicants notified if shortlisted : Tuesday 22nd April, no later than 5pm
• Dates of online interview : Monday 28th and Tuesday 29th April
• Interviewees notified if they have been appointed : Tuesday 6th May, no later than 5pm

About Neurodiverse Connection

Neurodiverse Connection is a Neurodivergent led Community Interest Company.

Our mission is to:

• Listen to and amplify neurodivergent views and voices.
• Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
• Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
• Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
• Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
• Promote an improved understanding of neurodivergent culture and communication
• Support neurodivergent people to have equal opportunities in life
• Support neurodivergent people to have equal opportunities and outcomes in health
• Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community

Our commitment to you

It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.

We aim to:

• Offer flexibility in delivery hours, within agreed parameters
• Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support
• Involve you in shaping and directing the organisation
• Listen when we don’t get it right, and welcome constructive feedback
• Involve team members in development opportunities and spending the social value we’ve accumulated together
• Seek ways for team members to develop in their role

We offer:

• 35-hour full time working week
• 4% work place pension contribution
• 26 days annual leave plus bank holidays pro rata
• Access to a wellbeing fund

Further Information

Before completing the application formplease carefully read the full role description and personal specification found in the application pack. If you need support or have any questions please:

• Review the application pack and see if your question has been answered.
• Review the FAQ on the recruitment webpage
• Attend a Q&A session and learn more about the role on  Tuesday 1st April at 5-6pm on Microsoft Teams (booking on the website). A recording will be available after the session.

Colours of Redbridge is a vibrant programme of community-led arts and culture in Redbridge, East London. It is part of the pioneering Creative People and Places (CPP) programme from Arts Council England, empowering local people to decide what culture happens in their area. We are reaching new audiences through high-quality work and making a real difference to people’s lives through our projects which include South Asian truck art, a cultural food festival and a disability-led street carnival.

We are looking for a passionate and dedicated Community Engagement Officer to work with local communities in Ilford and Loxford. You will facilitate community empowerment and decision-making processes in order to realise the community’s artistic ambitions and work with a group of Community Producers to develop projects in the area. Additionally, you will sustain engagement with our target communities via regular events and maintaining networks with local community groups and organisations.

See our 2024 highlights video here.

Are you a continuous improvement specialist? 

Have you got previous experience in lean six sigma project management and process improvement?
 
Do you want to use those skills to help the British Heart Foundation (BHF) fund even more scientific breakthroughs to help us save and improve the lives of families and loved ones? 
 
About the role

We're looking for a talented Continuous Improvement Manager to join us and be responsible for the delivery of continuous improvement initiatives across our organisation with a focus on our Retail Directorate. 

In this job you'll play an important role in fostering a culture of sustainable change by creating and embedding Lean Six Sigma methodology and delivering business transformation projects to ensure the British Heart Foundation (BHF) is always striving for excellence, quality and efficiency. 

Working arrangements
 

Please note this is a job share opportunity, working 17.5 hours across the week, this can be a mixture of full and part days and the hiring manager would be happy to discuss individual arrangements with the successful candidate. 

This is a blended role, where your work will be dual located between your home and our London office. 
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. You will also be expected to spend some time in our Shops and Stores. 
 
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

With  a Lean Six Sigma Black Belt qualification, or Greenbelt qualification with significant experience, you'll be an exceptional communicator and influencer, able to develop effective working relationships across a diverse group of stakeholders and possess evidence of delivering cultural change programmes. 

You’ll also have the following experience: 
• Previous experience of delivering end-to-end business process improvement projects in the Service Sector with experience in the retail sector an advantage 
• Extensive continuous improvement experience, including project management and process improvement 
• Lean Six Sigma qualification to at least Green Belt level - with the ambition to undertake Black Belt (funded by BHF) in the near future
• Experience of taking ownership of projects, able to use sound judgement to help to drive the organisation towards its goals 
• Experience of working on your own initiative in a blended or virtual team environment
 
With previous experience of delivering business change and demonstrable experience of business process improvements, with a broad range of exposure to various business segments, you'll be able to provide expertise and facilitation to ensure that business improvement activities are run on time and to budget and are based on professional standards, utilising appropriate aspects of Lean/ Six Sigma methodologies. 

This is an opportunity to join a small team involved in major change within the organisation and working across all aspects of BHF. 
 
About us
 
Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

What can we offer you

As an organisation we're open to flexible working arrangements. In return we offer a generous holiday allowance, an excellent working environment and a welcoming supportive group of colleagues.
 
To find out more about benefits available at BHF please download our benefits document at the bottom of this page.

Interview process 

First stage interviews will be a short video interview; successful candidates will then be invited to attend an interview via MS Teams. 
 

Job Title:                Senior Design & Production Officer 

Reporting To:           Brand Manager  

Contract Type:      Permanent, 37.5 hours per week, Monday-Friday 

Salary:                     £36,000-£38,000 (dependent on experience)

Location:               Hybrid – Home working and across Felix’s sites in London (Deptford, Enfield, Poplar, Park Royal/Acton, Western International Market, Greenford, Canary Wharf)

About The Felix Project
The Felix Project is London’s largest food redistribution charity. Started in 2016, its vision is a London where good food is never wasted, and no one goes hungry. In 2024 our workforce of over 200 staff and 13,000 volunteers collected and distributed the equivalent of 38 million meals to Londoners in need. This is done through a network of 1,200 community organisations and schools who are working on the frontline to feed people who are experiencing hunger and cannot afford to regularly buy the food they need. The Felix Project works with hundreds of suppliers from across the food industry, including supermarkets, wholesalers, farms and restaurants to rescue high quality surplus food, that cannot be sold and would otherwise go to waste. 

In London, one in four working families regularly struggle to afford to feed their children, equating to an estimated 325,000 families across the capital. The cost of food has increased by 30% in the past three years and one in eight working families have less than £3 a day for food, after paying their bills. About 20% of working families have been forced to access a food support service for the first time during 2024 due to the rising cost of living. 

Our work has never been more needed, and demand continues to grow. We are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. Felix’s Kitchen in our East London depot produces up to 5,000 meals per day from surplus food. Felix’s Multibank in West London distributes non-food items to those who need it most. As part of the charity’s involvement with The Coronation Food Project, we are launching an innovative food processing lab – The Felix Food Factory. 
 

Purpose of the Job:

The Senior Design & Production Officer is a new role in the organisation and plays a key role in helping to build our ambition to become London’s best loved charity. You will be a strong advocate of the refreshed brand, able to protect and build the brand both internally and externally. 

You will be a talented graphic designer, responsible for designing multiple assets for The Felix Project, in line with our brand refresh work, which kicked off in January 2025. This will include, for example, designing print and digital assets to promote fundraising activities, such as for community or challenge events, or working with partners on co-branded cause-related marketing opportunities.  

Ideally, we are seeking someone who can also shoot video and photography for smaller projects to complement the professional campaign shoots we have third party support and budget for. This will include creating content that showcases our impact through powerful storytelling, or bespoke video content for regular givers. You will also oversee the charity’s photography & videography database.

The graphic design element of this role will be dominant as we seek to ascertain the level of video and photography content needed during this foundational year of building the team.

Alongside marketing & brand colleagues, you will work with external creative agencies on larger projects, including major fundraising and brand awareness campaigns.

Duties and Accountabilities 

Graphic design (priority area for this role): 

• Create designed assets to support across the whole organisation whether supporting a fundraising activity, volunteer retention, supplier recruitment or other activities. This will include print and digital assets for web and social media.
• Work with pro-bono or lo-bono external agencies/specialists on major out of home fundraising or brand awareness campaigns, this could include creating or editing the multiple assets required for such a campaign, including static and animated content. 
• Support on physical branding of Felix sites, for example designing signage or logo lockups and organising print and installation with external suppliers. 
• Work either independently or with a creative agency to create flagship reports for The Felix Project, including an annual impact report and associated digital assets.

Benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club

Application procedure
Please apply via this recruitment portal.Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).

After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.

The Felix Project can only employ applicants who currently have the right to work in the UK.

Providing information for people affected by sarcoma is at the heart of our mission at Sarcoma UK.

The Information and Content Officer will be responsible for supporting the development, maintenance, and promotion of a comprehensive range of high-quality information resources for sarcoma patients, their families/carers, healthcare professionals, and the general public. This includes creating new content as well as reviewing and updating existing materials across various formats such as print publications, digital platforms, videos, and social media.

The role involves close collaboration with healthcare professionals, patient reviewers, internal teams, and external stakeholders to ensure both accurate and accessible content.

This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people with sarcoma cancer and their loved ones.

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activites throughout the year
• Interest-free season ticket and bicycle loan

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes.

Duties and Responsibilites 

Content development:

• Work with the Information and Content Manager to research, write, edit and produce new information materials including print publications, web pages, videos, etc.
• Work in line with Sarcoma UK’s information production process, including:
  • Liaise with clinical experts and patient reviewers throughout the content development process
  • Maintain formal systems within the information production process in line with the PIF tick quality mark
• Ensure all new content meets clinical standards, brand guidelines, plain English principles, and accessibility requirements.

Content updates & maintenance: 

• Continuously review and update existing print and digital information resources to ensure accuracy.
• Maintain a structured review schedule to keep materials current as per the PIF quality mark.
• Manage a comprehensive database to track all information resources and versions.

Content promotion & distribution:

• Work with colleagues to create promotional content for Sarcoma UK's information resources across multiple channels.
• Utilise social media platforms to extend reach and engagement with target audiences.

• Collaborate with internal communications and digital teams on content publishing and marketing.

Administration & reporting:

• Collect metrics and provide regular reports on content performance, user engagement and feedback.
• Assist in developing evaluation methods to assess impact of information resources.

General:

• To support new work within the information team.
• Work closely with healthcare professionals, people affected by sarcoma, and staff members.
• To attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
• To travel occasionally to meetings and events. Occasional weekend or evening work may also be required and time off in lieu will be given.
• To undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

We are seeking a passionate and enthusiastic Operations Manager to join our friendly and supportive team.

Main purpose of post 

You will manage Survive’s daily operations to keep the organisation compliant and functioning efficiently and to lead on specific projects to further the organisation’s mission and strategic aims.

You will attend regular meetings with the CEO, be an active member of the Senior Management Team (SMT) and attend other internal meetings and working groups.

You will also be instrumental in the Client Journey working group and their work to streamline and improve services. Where necessary, you will represent Survive at external meetings and working groups. 

You will be responsible for the completion of timely performance reports to the Board of Trustees and internal working groups. This role will also provide statistics for internal/external use as/when required.

You will oversee a number of internal projects and external pilot projects.

Outline of main duties 

The following is a summary of the key responsibilities of the post. It is not intended to be an exhaustive list, and the post-holder may be required to carry out other duties which are appropriate to the scale and nature of the job role. 

Operations:

o ensuring that key tasks and our contractual obligations are being fulfilled. You will ensure accurate and appropriate record keeping across the team on our database, Charity Log.

o working with the SMT on an organisational design structure which meets the needs of our growing service

o attending SMT and Client Journey working group meetings to discuss and resolve organisational challenges and help address ‘bottlenecks’ in service provision’

o taking responsibility for premises including the Micklegate office and remote counselling locations. Includes liaison with the landlord, booking rooms and inspecting premises to ensure they are suitable for counselling

o taking responsibility for health and safety in our York office

o compiling risk assessments for the York office, satellite locations, home workers and external events and activities.

IT and phone systems

o providing training and support on IT and Survive’s systems and software to staff, volunteers and trustees.

o liaising with Survive’s IT and phone/broadband suppliers regarding upgrades, service continuity, security and risk management

o answering first line technical questions before escalating to Fusion Systems

o controlling system access permissions to software applications and Sharepoint folders

o setting up new and managing existing software applications to ensure Survive is making the best use of technology to assist with organisational efficiency

o being responsible for the purchase, upgrading, maintenance and disposal of IT hardware and mobile phones within approved spending limits, and preparing costed proposals for Board approval, where necessary

Policies and procedures

o You will follow Survive policies and procedures including (though not limited to) Safeguarding, Health and Safety, Confidentiality, data protection and information sharing

o You will monitor the data that Survive holds for clients in order to comply with the organisation’s confidentiality policy and with UK GDPR including responding to third party disclosure requests and Data Subject Access Requests (DSAR) from service-users, former service-users and third parties

o You will contribute to the maintenance and development of Survive’s policies and procedures

Resources

o ensuring that Survive obtains value for money and works to achieve efficiency by reviewing practices, systems and processes and making changes and recommendations where necessary

o managing the procurement process for insurance, leases, suppliers and contracts in order to get the best value and to meet the needs of Survive

o attending the Finance and Resources sub-committee meetings to advise on contracts and suppliers

Projects, monitoring and evaluation

o attending external meetings with funders, partners and commissioners where required, and where necessary, provide monitoring and evaluation reports

o attending working groups to represent Survive

o liaising with partners to develop and secure funding for pilot projects and be responsible for ensuring key milestones are met and the production of regular monitoring and evaluation reports

o providing reports to the Board of Trustees including Survive’s performance against Key Performance indicators (KPIs)

o You will plan and deliver specific projects, working with internal and external stakeholders and reporting on key outcomes and deliverables. For example, you will maintain existing accreditations (e.g. The Survivors’ Trust) and work towards gaining new accreditations (e.g. BACP)

Person Specification – Operations and projects manager 

Qualifications 

• You will have a good standard of general education and ideally a qualification in one or more of the following areas: business administration, project management, charity management

Operations 

• Experience of procurement and managing supplier contracts

• Working knowledge of Health and Safety legislation and UK GDPR
• Ideally, you will have worked or volunteered in the charity sector 

Team relationships 

• Able to deliver training, as required – especially IT training 

• Able to work effectively as part of a team and create, build and sustain good working relationships 

• Ideally, experience of managing change and supporting a team in embracing new ways of working 

Experience, knowledge and skills 

• You will have excellent IT knowledge and skills and be able to support the team. You will have experience of Microsoft Office applications and computerised client databases (we use Charity Log)
• You will have ideally have experience of delivering contracted services
• You will have experience of maintaining and enforcing boundaries, adhering to policies and procedures and handling sensitive information
• Ideally you will have some knowledge and understanding of issues relating to rape, sexual assault and child sexual abuse, and its impact on survivors

Projects, monitoring and evaluation

• Experience of overseeing pilot projects, ensuring key milestones are achieved
• Experience of compiling performance, monitoring and evaluation reports
• Able to research, analyse and summarise information 

• Ideally have experience of overseeing external accreditation processes

Personal

• An interest in the work that Survive does to support survivors of sexual trauma  

• A commitment to uphold and work towards Survive’s values including active promotion of equal opportunities, diversity and inclusive practices 

• Able to work independently and prioritise work effectively to meet demanding deadlines 

• Able to liaise effectively with statutory and voluntary sector partners and build good working relationships 

• Excellent listening skills; written and verbal communication skills

• A flexible approach to work and problem solving and ‘can do’ attitude to get things done 

Priorities for the first 6 months – what you will be working on:

• Getting to know the Survive team 

• Getting to know key external contacts
• Review of Survive’s suppliers and contracts, including our telephone and video calling needs to ensure we are getting the best value for money
• Review of internal processes as part of the Client Journey group

• Become confident in the use of our client database Charitylog in order to produce reports and statistics
• Understand pilot pathways from NHS and East Riding of Yorkshire 

Where possible, interviews will be held on Tuesday 22nd April in York

Job Title: Communications Officer - Services and Partnerships

Salary: £33,500 per annum

Hours: 37 per week

Location: Northampton office

Contract: Permanent

Do you have a talent for spotting a story and bringing important work to life through compelling communications? Are you looking for a role where you can collaborate with teams to create engaging content that informs and inspires?

We're looking for a Communications Officer - Services and Partnerships to help share the important work of our Services and Partnerships Team at the Motor Neurone Disease (MND) Association. You will play a key role in informing and engaging audiences, including the public and health and social care professionals, through targeted and compelling communications.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

As a Communications Officer, you will be at the heart of shaping and delivering communications that highlight the valuable support we provide to people living with and affected by MND through our services and partnerships. You will work closely with colleagues to ensure key messages reach the right audiences in the most effective way. Your role will involve:

• Working closely with colleagues in the Services and Partnerships team to ensure effective information sharing for communications planning.
• Identifying opportunities to showcase the team's work through owned and earned media platforms.
• Identifying and support internal spokespeople by providing training, briefings, and guidance to help them represent the organisation in the media.
• Providing end-to-end communications support for new and ongoing projects, including the creation and delivery of comms plans utilising multiple channels.
• Collaborating with regional teams to identify and support opportunities for regional media coverage.
• Ensuring staff are informed about key activities through engaging internal communications.
• Working with marketing colleagues to maximise opportunities to promote our services and partnerships at relevant events.
• Building and maintaining relationships with key media contacts to share our stories.
• Developing creative content, including written, audio, and video materials, for use across different platforms.
• Supporting wider communications activities as needed, particularly during busy periods.

About You:

To thrive in this role, you will be someone who enjoys working in a varied and engaging environment, building strong relationships, and turning complex information into engaging content. You will bring:

• Experience in communications, public relations, or media.
• Excellent written and verbal communication skills.
• Strong organisational skills and the ability to manage priorities under pressure.
• Confidence in working with and influencing people at all levels.
• A creative and strategic approach to storytelling.
• A collaborative mindset and experience in building strong working relationships.
• A team-focused attitude, supporting colleagues and contributing to shared goals.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the opportunity to split your time between working at home and from our office. There is an expectation to attend the office for monthly meetings and as and when the role requires.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in communications, public relations, or media
• Strong organisational skills and the ability to manage priorities under pressure
• A creative and strategic approach to storytelling.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you are a skilled communicator with a passion for sharing stories that matter, we'd love to hear from you. Apply today and help us make a difference.

We are looking for an experienced storyteller practiced at producing the highest-quality content.

Day to day, you will work alongside the Head of Comms, Marketing & Brand as well as the Digital & Brand Lead within your immediate team. You will also engage with the Leadership Team and the Product, Policy & Partnerships teams, as well as the Communications Leads at our partners. This is an opportunity to work with some of the leading brands in and around travel to have a real impact.

This fully-remote EU-time zone role would be ideally suited to someone from a B2B marketing communications background; at the intersection of travel, sustainability and tech, Travalyst has a strong focus on the industry audience. We are a small but mighty team and this role requires somebody who is equally comfortable managing and creating content for our owned channels as well as preparing our executive leaders for speaking opportunities and events.

The main focus of the Marketing & Communications Lead will be to proactively support the development and implementation of marketing communication strategies that build awareness, trust and credibility for the Travalyst brand. 

Here are more specific examples of what the role entails:

Project management

• Work with Head of Department to plan and execute the marcomms for tentpole moments e.g. product launches, impact reports, our annual convening, international events such as COP etc.

Content

• Manage the rollout of our content strategy which will be focused on reach, engagement, SEO and brand trust. The content you’ll get to work on will be broad, examples include: thought leadership, trends, interviews, product insights and updates, infographics, webinars, policy papers etc.
• Proactively generate storytelling ideas and create content in-house whilst also outsourcing to (and managing) copywriters, designers, photographers and videographers.

Owned platforms

• Lead our LinkedIn strategy and manage our platform presence by ensuring a steady drumbeat of content. Optimise for KPIs including; reach, engagement, followers, web traffic.
• Manage our blog, researching and creating engaging content in our brand voice whilst optimising articles for SEO.
• Collaborate closely with the Brand and Digital Lead to maximise cross pollination opportunities across website, newsletter, blog, social media.

PR

• Lead the creation of comms assets (press releases, Q&As, media interview briefs, toolkits etc.)
• Develop strong relationships with key media to secure high quality coverage, own the media list, manage press office, monitor media activity / coverage.

Other

• Manage the marketing and editorial calendar
• Awards - entries and usage
• Events - presentation materials, support stand management
• Oversee budget for content creation and promotion
• Analytics - use analytics tools to track and improve performance, prepare quarterly activity reports

What skills we're looking for

• Excellent writing skills with strong attention to detail.
• Ability to distill complex information and communicate it in an accessible way.
• Strong project management skills with the ability to juggle tasks and meet deadlines.
• Bachelor’s degree in marketing, communications, journalism, public relations, sustainability or relevant field.
• At least seven years’ experience in a similar role.
• Strong content marketing and media relations expertise.
• Tools: Strong understanding of LinkedIn Analytics. Working knowledge of CMS, Email Marketing and Media Monitoring platforms (we use Wordpress, MailChimp and SignalAI). We use GSuite so knowledge of this would be helpful too.
• Bonus skills: Using video editing and visual design software to create rich content.
• Sustainability knowledge would be a distinct advantage.
• Adaptability
  - The ideal candidate will be able to operate comfortably at different levels, from briefing senior leaders on media interviews to managing our blog.
  - Travalyst is in scale-up mode so it’s important to stay nimble and pivot on our journey as we scale.
• Must be able to multitask and work well under pressure, with a high attention to detail and a desire to work in a fast-paced, results-driven environment.
• Comfortable working in a virtual-office environment. Highly motivated and productive in that sort of remote environment.

An ‘Open to All’ employer, we warmly welcome everybody to the team. People of colour, LGBTQIA+ people, neurodiverse people, individuals with impairments, and parents are encouraged to apply. We encourage you to notify our team of your pronouns at any stage of your application. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.

As the Head of Academic Services, you will be responsible for overseeing all aspects of the academic department, ensuring smooth operations and fostering an effective, positive learning environment. This role involves direct line management of the Academic Services and Student Services team as well as collaborating with the other departments to uphold academic and company standards. Reporting to Senior Management, you’ll play a crucial role in formulating reports, monitoring performance metrics, implementing and overseeing academic policies to achieve our objectives.

This is a senior role within the organisation and the successful candidate will be a leading member of the leadership team. The role will require previous experience in a comparable management position in an academic setting, with extensive knowledge of Higher Education regulatory frameworks, policies and procedures.

The Head of Academic Services is responsible for managing, developing and strengthening Fourth Monkey’s academic and student support services, quality assurance and enhancement.

The Head of Academic Services acts as the expert in academic standards, oversight, programme management, student services and academic quality & compliance for the organisation and as such undertakes a senior responsibility within the smooth operational and administrative management of the organisations day to day operations.

Your primary task will be to take on responsibility for managing specific projects such as those outlined below, and to lead on other projects as identified by the Chief Operations Officer (COO). You will be working alongside the COO to provide operational, developmental, and strategic support for the charity, ensuring its continuation, sustainability, and success. You will provide strong communication and organisational skills and ensure systems are in place to facilitate effective co-ordination and functioning of all sections of the charity. You would be expected to work autonomously and be able to meet deadlines. You will actively seek and develop new opportunities for our charity and be able to deputise for the Chief Operations Officer when appropriate, e.g., during annual leave. This includes ensuring all reporting aspects are complete, including liaising with other team members.  

AREAS OF WORK, TASKS, AND RESPONSIBILITIES

Project Management

• Responsible for ensuring robust project management documentation is in place, producing milestone plans and monthly updates, and highlighting any risks.  
• Taking full responsibility for the coordination and delivery of designated projects from start to finish.
• Organising cultivation events, including venue sourcing, booking, and attendee management.
• Organising international trips for clinicians, including: booking flights and accommodation; organising travel insurance; managing visa applications and other necessary paperwork; managing all communications with clinicians.
• Bringing teams to the UK for training visits, including: liaising with hospitals and relevant departments; organising flights and accommodation; managing visa applications and other necessary paperwork, managing all communications with clinicians.
• Coordinating and producing/accessing training videos and resources, and liaising with the specialist website provider for upload and management.

Charity Development

• Working to manage charity activities, including, but not limited to:
  • Positioning CLEFT as a respected charity and ensuring it works to influence and encourage good practice within the sector.  
  • Liaising effectively and working with the Board of Trustees, committee members, and section leads, as well as other relevant stakeholders.  
  • Seeking opportunities to promote and develop the charity within the sector.  
  • Supporting the charity in development opportunities with sector specialists, outside organisations, and other key stakeholders to develop relationships on behalf of the charity.  
  • Maintaining a direct link to the Board of Trustees, committee members, and section leads through meeting attendance and ongoing comms via email/WhatsApp, contributing effectively where needed.  

Other areas of responsibility

The Deputy Operations Officer should be prepared to perform other duties that may be necessary from time to time, falling within the remit of responsibility of this post and appropriate under the charitable objects and development plan. These may include but are not limited to:

• Shared running of the virtual office.
• Regularly liaising with Trustees and keeping them updated.  
• Updating and adhering to CLEFT’s policies and procedures, including the development of new policy when directed or identified.  

As a small charity, all team members need to be flexible with their approach and be willing to undertake basic duties as and when required.