Family Support Workers Jobs

Are you a data expert ready to shape the future of data and insight in a leading charity dedicated to making a real difference?

We are looking for an experienced and dedicated leader to join the Motor Neurone Disease (MND) Association as Interim Head of Data & Insight for a 9-month fixed-term contract. You'll lead a talented team that provides vital data management, reporting, impact analysis and compliance to support the entire organisation.

In this role, you will ensure the use of data and insight is maximised to help achieve the Association's objectives. You'll lead, motivate and develop the Data and Insight team, guiding them to deliver high-quality support across the organisation, while ensuring that all activities are in line with the latest data protection regulations.

Working closely with stakeholders across the business, you'll identify key priorities and oversee the team's workload to meet deadlines. Your role will also involve maintaining and improving data quality standards and ensuring compliance with legislation including General Data Protection Regulation (GDPR).

You will play a key role in contributing to projects and initiatives by advising on the impact and resource requirements related to data. As part of the Technology leadership team, you will also help shape the Association's wider Digital, Data, and Technology strategy.

The Data & Insight team includes the Data Manager, Data Selection Manager, Business Intelligence Analyst, and several data support roles. Together, you'll ensure the Association continues to make informed decisions backed by reliable data.

This is a fantastic opportunity to join a meaningful organisation and lead a crucial function at the heart of our work.

If you're a strong leader with a passion for data and want to make a difference, we'd love to hear from you.

What are we looking for?

An experienced data professional with experience of working with a range of stakeholders. Your ability to lead and develop a team will be key, as well as your ability to collaborate with colleagues across the organisation. You'll be comfortable explaining technical concepts to non-technical staff and be skilled at building relationships at all levels.

You will have a strong background in managing large CRM or Care systems, ideally within a charity or fundraising environment. You'll have a deep understanding of data protection and regulatory requirements, with the ability to address complex compliance issues and implement solutions.

Strong skills in data analysis and management are essential, particularly using tools like Excel, FastStats, and SQL. You'll also have a solid grasp of mathematical and statistical concepts to support campaign and database analysis.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

IMPORTANT INFORMATION

Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.

Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.

DBS: Depending on the nature of your role you may be required to complete a criminal records check with the Disclosure and Barring Service (DBS).

Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.

To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.

Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.

About the role

A fantastic opportunity has arisen to join our bank of casual workers as a Welfare Officer, providing cover as required for the SSAFA RAF Service across the UK.

Our Bank Welfare Officers will provide direct and impactful welfare support to RAF personnel and their immediate family on an ad hoc basis when a full-time member of the team is unavailable to do so.

As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you may be asked to use digital technologies to complement and enhance processes and service user experience.

You will work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the Personal Support & Social Work Service on our website.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive, have access to your own car and be flexible to spend nights away from home occasionally within the UK at short notice.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role 

Download a copy of the job description and apply via the Apply button.

If you have any queries or would like to speak to someone about this role, please Cathie Johnson for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on Sunday 03 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: Thursday 14 November 2024

We are looking for Maternity Cover for a Safeguarding Advisor.  If you bring both a breadth of safeguarding experience and an understanding of faith contexts, we have a new opportunity for you to use your accrued knowledge and skills for a good cause.

Thirtyone:eight, the UK’s leading Independent Christian Safeguarding charity is looking for a dedicated and knowledgeable Safeguarding Advisor. You will provide an expert and professional service on behalf of thirtyone:eight; including the provision of consultancy and engagement services, maintenance of policy, procedure and best practice guidance and contribute to the operation of our safeguarding helpline. 

We are looking for a person with strong communication skills and experience of providing safeguarding support and advice as part of a multi-disciplinary or faith-based context to join our established team for maternity cover. 

With a demonstrated commitment to the safeguarding and wellbeing of children and adults, you will need a good working knowledge of safeguarding policy, practice and legislation across diverse contexts (including the UK four nations), as well as a solid understanding of implementing safeguarding at a grass-roots level with faith organisations. In return you’ll get to work in a supportive and rewarding environment and the opportunity to share and learn from fellow safeguarding professionals from a range of backgrounds and settings. 

Please note that this job could be home based, office based or hybrid.

The out of hours cover hours are: 7am-9am and 5pm-midnight weekdays; and 7am - midnight Sat & Sun. There are minimal calls coming through during this time so you would not be on the phone all these hours. 

Vice-Chancellor’s Office
Development, Alumni & Campaigns Office

Development Manager
Ref: ALC1502 

Salary on appointment will be £37,999 per annum, with an annual increment up to £45,163 per annum.

Are you passionate about philanthropy and skilled in relationship management? If so, we have an exciting opportunity for you.

We are looking for a Development Manager to join our fundraising team in the Development, Alumni and Campaigns Office at UEA. This Autumn we will be launching our new £100m fundraising campaign and we wish to appoint an individual who shares in our passion for philanthropy.

You will be joining a dedicated and enthusiastic fundraising team where you will be personally responsible for managing a portfolio of individual relationships. You will cultivate, solicit and manage a portfolio of major donor prospects (this includes holding regular face-to-face meetings) to secure significant donations towards our themes of Climate, Health, Creative and Campus.

Degree-educated or with equivalent qualifications/experience. To be successful in this role you will have excellent communication skills and demonstrable experience of a high level of achievement in fundraising or relationship management. You must be able to evidence that you meet all the essential criteria detailed in the Candidate Brochure.
This full-time post is available on an indefinite basis. 

UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

Benefits include:

• 44 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
• Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
• Generous pension scheme with life cover for dependants, plus incapacity cover.
• Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
• Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

Closing date: 5 November 2024 

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

Job Title - Administrative Assistant (Training and Events)

Contract - Permanent

Hours - 35 hours per week

Salary - £24,890.32 per annum

Location – Based in London, hybrid of office and home working

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramBAAF

We are part of the Coram Group and are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. We are also a training provider, publisher, advice line and at the frontline of policy and practice reform.

The CoramBAAF vision is that every child and family has the care and support they need to thrive. Our mission is to support and empower professionals to do the best for children and families who come into contact with adoption, fostering and kinship care. Our values are support, curiosity, ambition and integrity.

Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the nature of our work across adoption, fostering and kinship care. Our members make up the largest network of organisations in this sector.

About the role

Do you get satisfaction from knowing that the work you do makes a difference in the lives of others? Do you enjoy coordinating and administrative processes? Does close attention to detail matter to you? This role plays a key part in the effective coordination and smoothly running of our training and events programme covering a wide range of in person and online courses.

We are a small but busy, dedicated and friendly team. We pride ourselves on working as collaboratively as possible, while also recognising our individual areas of expertise and responsibility.

To find out more and apply for this role, please refer to the job vacancy documents, then click the 'apply now' button below to complete the application. Note that we do not accept CVs.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 18th November 2024 at 12pm

Interview Date: 27th November 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Gambling with Lives (GwL) was founded in 2018 by the families and friends of people who had taken their own lives as a direct result of gambling. The charity supports people bereaved by gambling-related suicide, raises awareness of the devastating effects of gambling disorder and works to prevent gambling-related harm and suicide.

We are recruiting for a Chief Operating Officer to join us on a 14-month fixed term contract (maternity cover) to start in early 2025. Gambling with Lives operates as a fully remote working organisation however there will be some UK travel required as part of the role.

The Chief Operating Officer is the most senior staff role within the organisation, responsible for the day to day running of the charity and, in close coordination with GwL's co-founders, delivering the organisation's strategy. During this fixed term contract, the interim COO will be responsible for overseeing and managing the implementation of the charity's new strategy and operational plan (developed in late-2024). In addition the COO will ensure the ongoing delivery and quality of the charity's services and activities, and will lead and support GwL's expert and agile staff team.

The successful candidate will have significant experience in a senior leadership role within a small charity setting. You will have demonstrable experience leading, developing and nurturing teams including remote workers. Having worked successfully at a strategic level, you will be adept at delivering strategic and operational plans, and bring a project management mindset, with the ability to stay on top of all aspects of the organisation. In addition to the inward facing parts of the role you will also demonstrate the drive and experience to work externally, with a range of stakeholders and contractors. You will demonstrate passion for the GwL mission, operating with a strong political awareness and sensitivity around the subject area.

Gambling with Lives are partnering with Prospectus to recruit for this vacancy. To apply please submit your CV and a two page supporting statement, preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining GwL and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset with examples relating to the Person Specification section in the Job Pack. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

We have a fantastic opportunity for a Research Grants Administrator to join our team and support the operation of our expanding research grants programme at the Motor Neurone Disease (MND) Association. In this role, you will manage key administrative tasks and ensure the accurate processing of data related to research funding.

A core part of your role will involve maintaining and updating our grants management database, ensuring all records are current and correct. You will work closely with research institutes to verify and process grant-related invoices, ensuring they align with the awarded funding. Additionally, you'll collaborate with our Finance Team to ensure timely payments and proper record-keeping.

Your responsibilities will also include requesting and processing reports from grant recipients, ensuring they are reviewed by the appropriate colleagues or Research Advisory Panels. You will play a key role in monitoring the impact of funded research, including tracking publications and other outputs.

You will also support researchers in submitting applications for funding, coordinating the review process, and assisting with the successful award of grants. Accurate record-keeping of research contacts, such as grantees and reviewers, is also an important part of this position.

If you are organised, detail-oriented, and eager to contribute to a meaningful cause, this could be the perfect role for you. Join us in helping to support vital research and make a real impact.

What are we looking for?

Experience using Microsoft Office, particularly Excel, with the ability to manage data processing tasks with accuracy and care. Strong communication skills, both written and verbal, are essential as you will be working closely with colleagues and external contacts.

The ideal candidate will have excellent attention to detail and numeracy skills, ensuring consistent and accurate work. You should be able to manage your time effectively, prioritise tasks, and meet deadlines, while maintaining a thorough approach to record-keeping.

We're seeking someone who can work independently and bring a flexible attitude to a range of tasks. If you are organised, self-motivated, and enjoy working with data, this role could be a great fit for you.

For full role responsibilities please view the job description located within the Candidate Pack.

Interview dates have been scheduled for 13th and 20th November

Hybrid Working Expectations: 1 day per week office attendance

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

We understand the importance of work-life balance and are committed to supporting our employees' needs. We are open to part-time applications and job shares. If you are looking for flexibility, please clearly indicate your preferred working arrangement in your supporting statement.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

IMPORTANT INFORMATION

Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.

Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.

Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.

To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.

Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role

Concierge (Night Porter) 

Radford, Nottingham 

£22,072 per annum with enhancements for nights

Here at NCHA we have a fantastic opportunity for the right person to join our new temporary accommodation service as a Concierge in Radford, Nottingham. Internally this role is known as Night Porter.

Sutton House is a new temporary accommodation service for families which will be opening 2nd January 2025 in Radford, Nottingham.

The team inform referral agencies about vacancies and give advice about the suitability of potential referrals. You will interview applicants and complete risk and needs assessments, discussing applications and allocations with the project manager. You will assist with the move-in process, ensuring that new tenants are aware of their rights and responsibilities and relevant management procedures. Assist tenants with housing benefit applications and ready to move plans.

As Concierge, some of your responsible include but are not limited to:

• Manage access to the building via the main entrance/monitor CCTV (done by PM/HPWs during weekday daytime).Move in families overnight where required. 
• Log all complaints/accidents/potential risks/incidents of anti-social behaviour in accordance with policies/procedures.
• Keep a daily log of events/monitor ASB when on duty, ensuring effective handover of information to relevant staff.
• Conduct regular security checks including fire alarm/emergency lighting/fire extinguishers, reporting any concerns.

Ideal candidate

We’re looking for someone who has the values, knowledge and skills of working within a care and support environment and can demonstrate how they use their skills and common sense to support vulnerable individuals. They’ll have a commitment to maintaining the dignity and rights of the individuals and families we work with, with top notch communication skills. Previous experience in a similar role is desirable, but we welcome candidates with relevant experience from other sectors or transferable skills. You must be willing to work on a rota basis including weekends. Full training will be provided.

Working times

Mon - Fri 8.45pm-7.15am, Sat/Sun 24hrs

Over to you – click apply and show us why you are suitable!

You will need to attach a CV in order to apply for this role.

Please note that we are not currently offering visa sponsorship.

Previous applicants and colleagues re-applying will be reviewed at the manager’s discretion. We may close this vacancy early should we receive sufficient interest.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.

We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to guests who access Sufra’s Food Bank, Community Kitchen and the Community Wellbeing Project. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, wellbeing, money management and access to training and employment services. The post-holder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.

The successful candidate must have at least two years’ experience delivering effective advice in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits with a strong focus on achieving tangible outcomes for our guests.

We understand that working in the charity sector can be both deeply rewarding and demanding, we provide comprehensive training and support so our team can expand their skills and take on new challenges. We are looking for an General Advice Officer who is passionate, reflective and ambitious about bringing about positive change for our guests. The right candidate should be empathetic and patient, skilled at problem-solving, highly organised and diligent.

This is more than just a job; it’s an opportunity to make a lasting difference in the lives of our guests. We encourage applications from individuals of all backgrounds and life experiences, as we believe this diversity makes us better able to serve the diverse communities of Brent.

We are looking for an exceptionally committed individual who is willing to go the extra mile. If you are dedicated to bringing about positive change for some of the most marginalised communities in Brent through advice, we would love to hear from you!

Position type: Full time, Permanent - 37.5 hours per week. Flexible working will be considered. 

Responsible to: Senior Digital Marketing Manager

Direct reports: None

Location: Truro, Cornwall or Remote (UK only)

Role purpose:

Are you passionate about making a difference through digital marketing? Join us as a Digital Marketing Officer and play a pivotal role in growing engagement and donations from our supporters via digital channels, with a special focus on email marketing.

In this dynamic role, you’ll be responsible for crafting and executing an email marketing strategy, improving audience segmentation, planning and implementing email journeys, and analysing results to drive continuous improvement.

During peak times, you’ll also support our digital team with creating compelling content for our website, social media channels, and paid advertising campaigns.

You’ll be part of a friendly and ambitious team, helping to make ShelterBox a global name. This role is full of variety, working with different teams within the organisation to promote best practice and upskill colleagues across the department.

Who we’re looking for:

We are seeking a results-driven, proactive self-starter with at least 2 years of experience in digital marketing, particularly email marketing. The ideal candidate will have:

· A talent for creating engaging content and a keen eye for detail.

· Strong copywriting skills with the ability to adapt tone and style for different audiences.

· A focus on outcomes, with a knack for inspiring supporters to take action.

· A good handle on data and analytics to continually improve the performance of your communications.

· An innovative mindset, staying ahead of trends to engage audiences and test new approaches.

· An interest in the world of international development.

This is a fantastic opportunity to get behind the scenes of a busy emergency disaster relief organisation and help us work towards a world where no one goes without shelter. If you’re ready to make a real impact, we’d love to hear from you!

Duties will include but not be limited to:

Strategy and planning

· Own and deliver a plan to ensure our email campaigns increase engagement, income and email penetration rates

· Develop automated email journeys, working with Fundraising teams to improve the wider supporter journey as well as seeing how events like birthdays and donation anniversaries can increase engagement and loyalty

· Focus on innovation with a willingness experiment and test new trends to increase audience reach and engagement  

· Update and plan the email calendar

Delivering and improving campaigns and projects

· Oversee the implementation of a new email programme, providing advice to the Fundraising teams on best practice and how to get best results

· Collaborate with our Fundraising teams to produce email nurturing campaigns for each of our segments and create tactical emails to move supporters up the engagement ladder

· Assist with segmentation and maintaining the health of our database. As we work towards automating our processes, this may include manual handling of data from time to time.

· Drive lead generation to develop an ‘engagement-first’ audience and build a prospect pool for fundraising activity. This includes coming up with creative ideas for lead generation activities, planning and executing campaigns, and optimising points of conversion for email signs ups. 

· Play an active role in our move to a new email marketing platform and CRM

· Develop a loyalty programme with exclusive content for highly engaged email subscribers

· Ensure email marketing aligns with other marketing channels and campaigns support the Digital team with compelling digital content for the website, social media and paid advertising channels as needed.

Analysis and reporting

· Build an email testing plan and share learnings with the Digital team, wider department and with International teams

· Analyse the effectiveness of our emails using inbuilt analytics, CRM reporting and tools like Google Analytics

· Share insights, findings and best practice across the department and with International teams to ensure people understand what is working well and how this can improve their areas of work

Training and supporting others

Provide training for fundraising colleagues, helping to develop their digital marketing skills, with a focus on email marketing. Share best practices, insights and advice with fundraising teams, being a source of support for them with their email marketing activities in the UK and our smaller affiliates.

Other responsibilities

· Any other duties as required which are deemed appropriate to the level and grade of the post.

TLC: Talk, Listen, Change is a non-profit organisation with a 40-year history, driven by the belief that safe, healthy and happy relationships are the bedrock of emotional well-being. We are counsellors, therapists, mediators, support workers and volunteers. Together, we deliver essential domestic abuse, therapeutic well-being and mediation services to communities nationwide. Now, we aim to extend our services to even more people and plan to launch new initiatives to reach underserved communities. Are you a passionate and resilient Services Director? Can you help us shape and implement these future plans?

Job Purpose

You’ll lead and develop the delivery of all our Therapeutic Wellbeing, Domestic Abuse and Mediation services, ensuring the high performance of services and a commitment to listening to the voice of those we serve.

Your role will be crucial in fostering a culture of continuous improvement where every team member is empowered to contribute to our growth.

You’ll be the face of TLC at meetings relating to existing service delivery, playing a crucial role as a passionate advocate for relationship support.

With a strategic and commercial eye on the future of all our services, you’ll play a key role in developing a growth mindset throughout the team, influencing our strategic direction.

Our ideal candidate

• Passionate about the need for high quality, impactful services
• Committed to our values of safe, authentic and person-centred support
• An inspiring leader with charity experience
• A generous collaborator
• An excellent communicator
• Keen to develop professionally and personally

TLC: Talk Listen Change is committed to creating a diverse leadership team and positively encourages applications from people who are a from a global majority ethnicity and from all genders.

What’s in it for you

• The opportunity to bring positive change to the lives of adults, children and families.
• An exciting, pivotal and influential role.
• The opportunity to be a key member of TLC Executive Leadership Team and internal lead for Board Services Committee.
• The opportunity to lead all our charitable services including domestic abuse, therapeutic wellbeing and mediation plus others in the future.
• The chance to play a pivotal role in developing our UK-wide service reach.
• Flexible working arrangements, working in whichever way helps you to perform at your best.
• 25 days annual leave plus bank holidays and 3 additional days between Christmas and New Year.
• Day off for Birthday, after completion of probation, Wellbeing Day and Volunteering Day.

We believe in fostering a work environment that supports flexibility and productivity. We understand that everyone has unique needs and responsibilities, and we are committed to accommodating flexible working arrangements to help our team members perform at their best. Whether you need to adjust your hours, work remotely, or explore other flexible options, we are open to discussing and accommodating your requests. Join us and experience a workplace that values your individual work style and well-being.

Please note this post is subject to a DBS check.

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

D1 £29,688.36 to D3 £36,305.99

Review Date

17/11/2024

The Fundraising Operations Manager reports into the Head of Fundraising, their remit is to focus on the management of supporter/ donor data and care, including financial reconciliation. This position involves leading and motivating a team to ensure that fundraising administration is efficient and effective, maintaining accurate and compliant supporter data, and ensuring that all fundraising income and expenditure are appropriately recorded and reported.

The purpose of this role is not only to oversee the day-to-day operations but also to look to implement new ways of working in line with our organisational strategy to be sustainable and grow our income. Digitalisation will play a huge part in these changes.

The Fundraising Operations Manager provides the foundation for strong relationships with supporters/donors.

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

We are recruiting a Project Officer to join our Employment and Skills team, working across the Wigan Borough.

If you have a keen interest in the health and wellbeing of others this is a perfect role for you. Working in line with the five ways to wellbeing which are: Connect, Get Active, Take Notice, Learn and Give, this rewarding programme is structured to improve the lives of local people aged 19+ and give them the skills and resilience to thrive in their personal lives once the programme has completed.

Previous experience in working in this area is desirable but we welcome applicants from all sectors as transferrable skills are highly important to bring new ideas to enhance this programme.

We are looking for someone who will work with local services who can provide awareness sessions to participants and plan and deliver engaging sessions that support the 5 ways to wellbeing. You will be required to manage and develop relationships with our existing referral partners and seek new opportunities marketing the programme.

The role will involve recruiting participants from across the borough to join the programme and signposting for relevant support that is required for attendees. During the programme you will work with adults to develop an individual learning plan to plan for next steps and assist to break down barriers to progressions e.g., tackling loneliness, providing employment advice and building confidence and resilience.

You will be part of the Employment and Skills department who deliver team programmes and one to one mentoring. The established team regular meet to share best practice and discuss standardisation of delivery as this programme is a non accredited adult learning course funded by the Workers Education Association via GMCA.

If you think you've got what it takes, then we'd like to hear from you.

How To Apply
For the full job description and person specification and details on how to apply, please visit our website. 

Your new company
Working with an incredible health charity who support people and their families throughout the UK. This role is working within a very collaborative finance team. The organisation is continuing to grow, which could lead to good prospects for the right person.

Your new role

• Responsible for carrying out monthly balance sheet recs, leading on all trading subsidiary matters, and ensuring tax compliance, including VAT and Corporation Tax, across the organisation.
• Support at year-end, including preparation of the annual report and accounts and assisting with the external audit.
• Produce accurate financial information, manage purchase orders, and collaborate with the Finance Manager and Finance Business Partners.
• + more.

What you'll need to succeed

• Part-qualified / qualified / QBE Accountant with strong Financial Accounting experience.
• Looking for candidates with strong experience with charity accounting, with VAT experience, Charities SORP and can support with year-end stats.
• It is essential to be confident in these areas and can lead in certain matters.
• Strong technical ability and excel skills.

What you'll get in return

• 33 days of annual leave + bank holidays.
• Enhanced maternity, paternity, adoption, and shared parental pay.
• 8% employer contribution or opportunity to continue NHS pension.
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• Access to wellbeing app (healthy living tips and Bright TV)
• Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
• + more

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk