Family Support Worker Jobs

About the project 

The proposed service Kineara aims to provide is a Community-Based Housing Advice and Support Service for lone parents living in TA (Temporary Accommodation) and to provide a prevented service that advice and support lone parents living in PRS and social rented accommodation, where their tenancies is insecure.

This service will address urgent housing concerns, provide essential advice, and offer tailored, intensive support for those with complex needs. The project will focus on delivering maximum reach through our outreach while maintaining smaller 1:1 caseload for high-needs cases.

About the role 

We are looking for an experienced, motivated and compassionate community -based housing advice and support worker. This role involves conducting community drop- in surgeries which will be delivered across Lambeth Schools, Children’s Centres, Community Groups, GP practices and

Housing Advice Surgeries offering face-to-face housing advice, legal support (where necessary), and signposting to additional service.

You will have experience of working with families and individuals with complex needs. You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change. You will have excellent interpersonal skills, knowledge of housing policies and tenants' rights, experience of delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity and inclusion in all aspects of work. To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively. 

Strong partnerships will be essential to the project’s success. Building on relationships developed through the Homeward consortium, you will work closely with local schools, Lambeth Council, children’s centres, community organisations, and legal advisors to ensure meaningful signposting and wraparound support for families.

The successful candidate will work with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. In this role, you will be working in partnership with community organisations and the council to coordinate tailored support for each client to address their housing issues. The objective of the programme is to provide advice and support to clients who have problems related to their housing and to improve wellbeing and awareness of tenancy rights and housing polices.

About Kineara 

Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first. 

This is an exciting opportunity for an ambitious self-starter who wants to be a part of a team that is working to take the charity to its next level of growth and development. We are looking for someone to join the Senior Leadership Team who will bring experience from their past successes and provide inspirational strategic leadership and direction to the fundraising and communications functions in support of our 5-year vision and charitable mission and objectives.

You will have a strong, successful track record of fundraising and/or other forms of income generating in the charity sector, including management, with proven experience in meeting financial and non-financial targets. You should be able to build and maintain relationships with key stakeholders, corporate, major donors and other individuals. In addition, you should have a strong knowledge of marketing and communications principles and practice, digital marketing, and social media, and be confident in engaging audience sensitively with real-life stories to demonstrate impact and create a compelling case for support. 

If you have the skills, experience, drive and enthusiasm to join this well-established and successful charity and help us grow, we would like to hear from you as soon as possible.  FSW is based in Brighton and covers the whole of Sussex. For the first month the successful candidate would work from the central office but ultimately the role is hybrid with an expectation that while the Director will be in the office for at least two days a week, the remaining time can be worked remotely if desired. 

Closing date for applications is the 30th of April with interviews in Brighton on Monday 12 May. FSW uses a “blind” recruitment process which means all application forms are anonymised so we focus on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process therefore we are unable to accept CVs.

Location (UK): Office Hybrid* - London 
Hours: Full-time 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Travel across the UK including England regions, Scotland, NI and Wales monthly. Travel to monthly events including occasional weekend or evenings.

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

About the role

In this role you will be a key member of the UK Young People and Families team. Delivering high quality administration support to enable the delivery of our amazing Young People and Families Service.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience providing administrative support to a team of staff and volunteers
• Strong verbal and written communication skills. Being a key contact for staff, partners, professionals, young people and referrals to our services
• Able to support financial transactions and finance monitoring
• Organising service data and maintaining databases
• Awareness and compliance with safeguarding procedures and GDPR requirements
• Event planning and support
• Supporting the services work in communities and on digital platforms
• Compiling reports and creating new resources for the team
• Working in a positive and proactive way to deliver tasks with a range of stakeholders
• Awareness of Equality, Diversity and Inclusion
• You will have good knowledge of administrative skills, including working knowledge of MS Word and Excel
• You will be well-organised and able to plan and prioritise, working independently and as part of the wider team as needed.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Job Title: Floating Support Worker

Location: Warwickshire
Salary: £25,104 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. 

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 21 April 2025

Interview Date: 29 April 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We are looking for a compassionate, proactive, experienced, and professionally registered nurse to evolve our support services and provide excellent, specialist care for families affected by Sudden Unexplained Death in Childhood (SUDC).

SUDC UK has a small, warm, passionate and impactful team who currently support families facing the sudden death of a child between 1-18 years, with no clear explanation for their child’s death. 

Currently, the charity’s co-founder and CEO delivers services in collaboration with our affiliate organisation, the SUDC Foundation (based in the U.S). This new role will evolve SUDC UK’s direct support services by delivering an expanded, evidence-based SUDC UK pathway of exceptional care for registered families. 

The role will include providing 1-1 supportive zoom calls for information and guidance, case advocacy requiring collaboration and relationship building with professionals like Coroner’s officers and paediatricians, signposting, referrals and collaboration with other organisations, a family peer connection program, family events, service review and continuous improvement. 

Please note: This post is exempt under the Equality Act 2010 (Schedule 9, Part 1, Paragraph 1) due to the nature of our women’s refuge service.

Are you the nurturing professional who can turn everyday moments into opportunities for healing? If so we wont to hear from you. 

ABOUT THE CHILDREN AND FAMILY WORKER ROLE

Our service provides a safe and supportive refuge for women and children escaping domestic abuse. Women stay with us for six months to a year, receiving specialist support to rebuild their lives. We accept children up to the age of 15 and offer tailored assistance in finding housing, accessing benefits, trauma stabilisation, and emotional and practical day-to-day support.

Support is provided through key work sessions, risk assessments, and empowerment-focused activities. The Children and Family Worker will play a key role in supporting families, including conducting Family Star assessments (with training provided). The role is based across two sites, and the successful candidate will be the only specialist in the residence, giving them autonomy to shape the role based on their expertise and experience. The Children and Family Worker will focus on supporting mothers with children, planning and leading activities to help families settle into the refuge and build positive experiences. This is not a desk-based role; it requires someone who enjoys being active, creative, and hands-on in supporting families.

Shift Pattern: Full-time, 37.5 hours per week on a rotating schedule. Shifts include: Early Shift: 07:30 - 15:30, Day Shift: 09:00 - 17:00 and Late Shift: 11:30 - 19:30 Your daily hours will vary, but over a 12-week period you'll work an equal balance of early, day and late shifts. This role requires working one Saturday every 3 months, with Saturday shifts always being 09:00 - 17:00.

Salary: £26,100

What are we looking for from a Children and Family Worker?

• Proven ability to organise, plan and deliver play sessions, after-school activities and family-focused events – including seasonal celebrations (Halloween, Christmas and Easter), day trips to the cinema or beach, and other special occasions – whilst effectively managing multiple priorities.
• Supporting mothers in helping their children transition to new schools.
• Assisting children with behavioural challenges and supporting them in accessing early intervention services.
• Working with children with special educational needs or additional behavioural needs.  
• Experience working with both adults and children, particularly those from complex backgrounds.
• Patience, empathy, and the ability to support both children and mothers through challenging situations.
• Willingness and confidence to work with children with behavioural or special educational needs.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Children and Family Worker, Domestic Abuse Support, Refuge Worker, Safeguarding Children, Parenting Support, Behavioural Interventions, Women’s Refuge, Early Help Services, Family Activities Coordinator, Emotional Support. 

Are you skilled at building relationships with people?

Got a passion for parenting support and children’s early years?

Use your experience to make a big impact for families and young children in the local area.

We’re seeking a dynamic individual who shares our passion for supporting parents and young children.

In this role you will engage directly with families, visiting them each week to provide holistic support to families with young children, for a wide range of needs.  The Early Years Family Worker will tend to support families facing more complex circumstances. This might include factors like disability or emerging additional needs, multi-agency support, or a history of domestic abuse.

You will play a crucial part in assisting parents as they navigate the challenges of family life. This will involve listening to parents, building on their strengths, and helping them access activities, or help to improve family life.  Additionally, you will work with the children, engaging in play and other activities that support their development. Through role modelling and direct interaction, you will help create a nurturing environment that encourages both parental confidence and child growth.

You will play a crucial part in offering and developing resources tailored to their needs. As well as offering practical support, a key aspect of the role is building trusting relationships. This position offers a meaningful chance to make a positive impact when families need it the most.  Our ideal candidate will:

· Be able to put people at ease and embody the Home-Start ethos of no judgement and #RealLifeParenting

· Have experience working in a family support role

· Have a strong understanding of the needs of families with young children (0-5)

· Have knowledge or experience of supporting children’s early learning and development

· Have safeguarding experience

· Be able to work collaboratively and build positive relationships with a variety of people and organisations.

Hours of work: 24 hours per week

Salary: £29,572 (FTE), pro-rata for part-time hours, actual salary £19,182

We believe that diversity in the workplace enables us to create a relevant, innovative and effective organisation. We are an equal opportunity employer and welcome applications from candidates with diverse life experience. We are committed to recruitment that is fair and free from bias.

Home-Start Oxford is a Disability Confident Employer. Please get in touch if you require this information in an alternative format, or to discuss an alternative form of application or other forms of reasonable adjustment.

We are committed to equality of opportunity and to safeguarding and promoting the welfare of children and adults. We expect all employees to share this commitment, and we ensure it is reflected in our recruitment and selection practices.

Closing date: Midday on Tuesday 22nd April.  With interviews expected to take place on  Wednesday 30th April.

We offer flexible working, 26 days holiday, plus bank holidays (pro rata), and matched employer and employee contributions to a pension scheme (up to 5%). We guarantee that you’ll be working with incredibly friendly and committed colleagues.

This post is subject to an enhanced criminal record check through the Disclosure & Barring Service.

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

London & the South East

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each person as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

An exciting opportunity has arisen within our service for the role of a Children and Families Worker to join our dynamic team committed to supporting children and young people who have been affected by someone else’s drug and/or alcohol use.

The role will support children and young people under the age of 18 on a one-to-one basis in a confidential space. The role will deliver a wide range of interventions/ education though activities, such as games, arts and crafts and emotional wellbeing resources. The role will utilise a young person-centred approach, empowering them to explore situations which they feel they have little control over to support them to lead a safe, happy, and healthy life.

We need to record information about what we do, so enjoying a bit of admin work and attention to detail is important, but most of the time you’ll be enjoying working with young people from all backgrounds, making a difference to their lives.

Where: Havering

Full Time Hours: 37.5 per week

Full Time Salary Range: £27,861.26 - £32,002.35 (dependent on experience, pro rata for part time hours)

Allowance: £2,195.72 Outer London Weighting (paid pro rata)

Contract Type: 12 months fixed term until 31st of March 2026

Interview Date   25/4/2025

Closing Date       21/4/2025

About the role: 

• To holistically support CYP affected by parental substance misuse, using a range of interventions including group work, 1:1 work, whole family interventions, safety planning and safeguarding working closely and proactively with the family unit to support positive and sustainable outcomes.
• Identify families in conjunction with other agencies, who will benefit from a Think Family / Whole family approach, negotiating participation and engagement with the programme of care.
• Identifying and responding effectively to potential safeguarding issues. 
• Reducing drug and alcohol related harm to young people and the wider community. 
• Working with young people to support positive, holistic outcomes in relation to their health and wellbeing, enabling them to lead safe, healthy, and purposeful lives: reducing risk and increasing resilience 
• Working flexibly across sites where required

 About you: 

• Experience of working with young people and knowledge of the issues they face 
• Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework 
• Have an excellent understanding of drug and alcohol issues and experience of working within a related field 
• Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance 
• An accomplished communicator, both verbal and written with a high degree of personal IT competency 
• Be able to accurately update and maintain records and to work to deadlines for the submission of information, e.g., reports 
• Have excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives 

 What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role.

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Young People Support Worker

We have a role available for a Young People Support Worker to join Depaul UK and work as part of a services team in Warrington, delivering an assessment, support and move on service to vulnerable clients in supported accommodation. 

Position: Young People Support Worker

Location: Warrington

Contract: Full time, permanent

Hours: 37.5 hours a week

Salary: £24,136 pa + pension and other benefits

Closing Date:  27th April, 2025

About the Role

As Young People Support Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. You will participate in our programme of meaningful activity by running group sessions and activities within the accommodation to support young people’s individual development and social engagement.

In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.

You will work a rolling rota of daytimes, evenings and weekends (some shifts will be lone working) including bank holidays to ensure that young people have full staff support during their most difficult times.

Key responsibilities include:

· Ensure client safety, wellbeing, and adherence to safeguarding and emergency procedures.

· Deliver high-quality risk assessments, support plans, and one-to-one/group support to build client resilience.

· Foster partnerships with local agencies to support clients while following data protection protocols.

· Engage flexibly and creatively with clients, encouraging their involvement in decisions and participation in activities.

· Support clients in accessing education, training, employment, and volunteering opportunities.

· Maintain health and safety standards, prepare accommodations for new clients, and oversee accurate financial records.

· Collaborate with team members, volunteers, and attend training and meetings as required, ensuring contract compliance.

About You

You will need to have the following skills and experience:

· Experience working with young people or those affected by homelessness.

· Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.

· Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.

· Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.

· Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Family Inclusion Worker

Location:  London, N17 0AR (This is an outreach position, you will be based at the service on Bromley road, but required to work between the services in the area)

Salary: £26,250 - £34,650 per annum

Waythrough's vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people.

The Role

To provide targeted and specialist interventions based on the whole family approach to children, young people, parents, carers & families who have been affected by drug or alcohol use. This role will be based between young people and adult services, to support the whole family. 

To deliver a range of high quality direct and indirect services to support the needs of children, young people, parents, carers and families in relation to complex substance use and recovery, through assessments, group work facilitation, recovery planning, case management and one to one intervention. 

Work closely with colleagues across the Haringey Treatment system to ensure identification of parents, children, young people and families for Family Inclusion Work. This includes publicising the service to colleagues, attending team meetings, undertaking joint assessments and joint support work where appropriate.

Skills and Qualifications

Ideally candidates will have experience in supporting families, using a whole family’s approach, strong safeguarding knowledge and understanding of substance misuse.

Benefits

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family-friendly policies
• Happy, Healthy You! – their wellbeing offers for their workforce
• Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

 An exciting opportunity has arisen for a Family Support Supervisor to join a fantastic UK charity dedicated to reconnecting missing people and their loved ones.

Salary: £31,900

Hours: 12:30pm to 8:30pm, Monday to Friday

Location: Hybrid working. South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo).

Contract: FTC until 31st December 2026

As a part of the dedicated Family Support Team, you will provide emotional and practical support at every stage of the missing journey. 

 You will create a space where people experiencing the trauma of someone going missing can be supported in a calm, insightful and consistent manner. You will proactively support family members during challenging experiences. Your support will be both practical and emotional and can involve advice and advocacy so people can access the right service and support for them. Your approach to support will be based on an assessment of needs and the length of their missing incident / experience.

 You will also be involved in family-focused events, peer support forum, online and social events and groups, engagement, and family opportunities for publicity in the media. You will be enthusiastic about hosting regular online social events (there is training for you to develop the skills needed to do this if necessary).

 The idea candidate will have an empathetic and trauma-informed approach to providing support to people over a period of time and be able to build and maintain professional and boundaried relationships with families who use our family support services.

 Experience of work on a helpline, crisis or advice service either as a volunteer or staff and/or advice or support work with children, vulnerable adults and/or families is key, as is experience of casework, building medium- to long-term professional relationships with family members.

 If this sounds like you and you’re keen to hear more, please do get in touch ASAP!

 Please note, only successful candidates will be contacted with further information.

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Hours: 35 hours per week  (full-time)

Start Date: As soon as possible

Contract Type: Permanent

Work Location: Hybrid - On-site at Great Ormond Street Hospital, London WC1 and home-working​

About Citizens Advice Camden

Citizens Advice Camden is a well-respected local charity with over 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.​

We target our services at the most vulnerable in our community with our client profile closely matching local indices of deprivation. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.​

About the Role

We are looking for a dedicated Advice Support Worker to join our well-established family advice service based at Great Ormond Street Hospital (GOSH). As part of Citizens Advice Camden, this service supports families of seriously ill children, who often face complex issues like housing problems, benefits entitlement, and debt. You'll play a key role in ensuring the smooth running of the service through administrative, organisational and communication tasks that enable our Advisers to deliver high quality social welfare advice and casework.​

​The ideal candidate will have strong administrative experience—ideally within the advice or charity sector—along with a working knowledge of issues such as welfare benefits or housing. Excellent IT, organisational and communication skills are essential, as is a sensitive and client-focused approach within a hospital environment. You will need to be able to work both independently and as part of a small supportive team. This hybrid role includes regular on-site presence at GOSH and requires the successful candidate to meet the honorary staff requirements of the hospital, including passing an enhanced DBS check and completing mandatory training.​

If you're passionate about making a real difference in people's lives and want to work in a rewarding environment, we would love to hear from you.

CVs are not accepted.

Closing date for applications: 9.00am Tuesday 22 April 2025

Interview date(s): ​29 or 30 April 2025

Interviews will be held on Zoom.

Purpose

We are looking for an experienced Children and Families Worker to support survivors of trafficking and other forms of violence who are parents, and their children. For parents, you will play a crucial part in helping them develop their capacity and parenting skills, both practically and emotionally; enabling them and their children to live safe and happy lives. You will build strong, trusting and compassionate relationships, empowering survivors to find their voice and learn and develop skills to support their families.

For children, you will design and deliver sessions, activities and educational outings to provide enriching experiences that encourage learning, wellbeing, creativity and social development. The Children and Families Worker will work collaboratively with internal teams, partner charities, social enterprises, and local agencies to create a supportive environment for children and families on their journey of recovery and towards independence.

Main responsibilities

Casework provision

• Deliver compassionate, high quality, tailored support to mothers and children at Ella’s.

• Empower survivors to find their voice and advocate for themselves and their children, fostering self-advocacy and empowerment

• Promptly address any safeguarding concerns, adhering to Ella’s’ safeguarding procedures to ensure the safety of the women and children

• Build strong, trusting relationships with service users and their children

• Display sensitivity and responsiveness to the rapidly changing emotional and physical needs of service users and their children, tailoring support strategies accordingly.

• Manage all casework-related paperwork, ensuring compliance with Ella's policies and procedures on data protection and confidentiality.

• Maintain accurate and timely casenote records within Ella's case management system, recording each service user contact within 24 hours.

• Assist service users with administrative tasks for their children such as making nursery/school applications, liaising with healthcare professionals, and children’s support services

• Act as an advocate during external appointments, if needed, ensuring that the service user's needs and preferences are effectively communicated and respected.

• Attend external meetings and appointments with healthcare professionals, educational service providers, and children social service providers

• Draft covering letters and support letters to complement service users' application forms, advocating for specific needs, or keeping other organisations informed as required.

• Maintain effective communication with other agencies involved in the care and support of children to ensure all their needs are adequately addressed.

Community and child centred focus

• Plan, organise and run regular sessions tailored to different age groups of children, providing them with enriching experiences that encourage learning, wellbeing, creativity and social development. 

• Facilitate and/or provide childcare supervision for service users, whilst they engage in sessions with their caseworker and during community sessions, ensuring a safe and nurturing environment.

• Design and coordinate engaging activities and educational trips during school holidays, creating memorable experiences for children and parents, and promoting  personal growth.

• Take the lead in designing, organising and running parenting classes for service users. Provide valuable guidance and support to help mothers develop effective parenting skills and foster healthy relationships with their children.

• Liaise with caseworkers and Ella’s’ Service Manager to ensure that our services continue to meet the developmental, emotional, and educational needs of the children of survivors.

• Provide information and data to support Monitoring and Evaluation related to this role.

• Support families with homework management and after school clubs as needed.

• Support mothers with locating and accessing appropriate services or community sessions in their local area to meet additional needs and promote pathways to independence.

• Optimise the childrens’ space within Ella’s’ community building, ensuring it is safe, friendly and fit for purpose. 

Safeguarding, and health and safety 

• Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded following Ella’s’ policies and procedures.

• Ensure all safety and security procedures are followed to keep self and others safe.

• Maintain a safe and secure working environment.

• Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required.

• Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary.

• Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers.

Other/general duties

• Work with management to design, implement and strengthen ways to ensure survivors are helping lead the design and delivery of Ella’s’ services and operations.

• Distribute relevant ‘gifts in kind’ to survivors across the service as needed.

• Develop strategic partnerships with local agencies working within the VAWG sector and other local organisations or businesses that could enrich the work of Ella’s.

• Attend any training required for the role, keeping up to date with any developments and changes within the sector.

• Represent the work at Ella’s with integrity at all times.

• Adhere to all Ella's’ policies and procedures at all times.

• Complete any duties directed by the Service Manager within the scope of the role.

• Attend any team meetings required.

• Contribute to Ella's’ strategic goals and direction of growth.

• Attend monthly supervision with the Service Manager and keep in regular contact.

• Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures

• Supporting content gathering and signing off with the fundraising team.

Person specification

Skills

Essential 

• Ability to facilitate child appropriate sessions, tailored to age and specific needs.

• Ability to work with parents and children, in a trauma informed setting

• Ability to read and understand policies/procedures.

• Good organisational and time-management skills.

• Excellent interpersonal and communication skills, both verbal and written.

• Administrative, recording and reporting skills. 

• Team working. 

• Ability to work within a ‘risk assessed’ environment. 

• Ability to maintain clear boundaries. 

• A practical and flexible approach to work, with the ability to learn new concepts quickly.

• Excellent IT skill suitable for the role, in particular Microsoft Word, Google Drive, Gmail, Casework Management Systems.

Desirable

• A second language (highly desirable languages include; Vietnamese, Albanian, Yoruba).

• Full and clean driving licence.

Experience

Essential

• Designing and leading training sessions

• Running community sessions/outings 

• Working with vulnerable women and children.

• Children’s work experience: in educational settings, refuges, and/or social care settings.

• Budget and petty cash management.

• Target and deadline driven work, and report writing.

Desirable

• Working with migrants, including refugees and asylum seekers.

• Working in small charities.

• Gathering views and ensuring participation towards user led delivery of services.

Knowledge

• Developed understanding of trauma and mental health support needs.

• Safeguarding and professional boundaries.

• Understanding of statutory service providers, systems and support available eg social services

• Principles of good health and safety. 

• Safeguarding children and vulnerable adults. 

• Broad understanding of the UK education system.

• Understanding of working with families who have experienced trauma

• A broad understanding of children services and processes.

Desirable

• Familiar with issues around immigration and migrant experience in the UK.

• Familiar with issues around families with high risks/vulnerabilities

Ethos

Essential

• Possess a commitment to follow the policies, procedures and ethos of Ella’s, and to advocate on behalf of the organisation. 

Desirable

• Experience of working with people from different backgrounds.

Benefits 

• You will be part of a small but dynamic organisation changing women’s lives, supporting and empowering them to build safe futures.

• You will have the opportunity to help give direction and vision to the work of Ella’s, and to work alongside a committed team.

• Access to a professional supervisor.

• 28 days holiday, plus bank holidays.

Special conditions

• An enhanced Disclosure and Barring Service check will be undertaken.

• Due to the nature of the work, this post is for women only.

• The role is subject to a six-month probationary period.

• An ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role.​

More about Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

(Photo: Tom Price/Ella’s)