Family Support Team Leader Jobs in Edinburgh

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby loss receives the support and care they need.

Our Training and Education team ensure that healthcare professionals and volunteers have the knowledge and skills to offer safe care to families during pregnancy, and the highest quality care and support following the death of a baby. Our vision is for Sands to be the sector leader with a range of flexible, high-quality learning. 

We are looking for an outstanding and people-focused candidate to lead and develop the team, including the promotion and delivery of programmes that positively impact on improving bereavement care and saving babies lives. 

The Head of Training and Education will work with the Director of Research, Education and Policy to develop and deliver an effective strategy. Additionally, the post-holder will develop opportunities to expand our paid-for training provision, improve the accessibility for those who need/want our training and develop our training provision for volunteers and staff. 

With significant experience of leading and motivating a large team, you will be able to plan, create and deliver national training programmes and educational resources. An excellent understanding of different training and education methods, including digital tools and resources is therefore essential. 

An experienced senior manager, you will be able to contribute to the organisations’ strategic direction and have experience of setting individual and team objectives. 

With a track record of providing thought leadership and innovation to develop creative solutions, you will be diplomatic and be able to establish productive working relationships with colleagues, volunteers and external stakeholders. 

An understanding of the issues surrounding the death of a baby for healthcare professionals, parents and families is essential. You will also need to have an excellent understanding of the principles of equality, diversity and inclusion.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Services, based in the Morecambe Bay area. 

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11246 Stroke Support Coordinator

Location: Home-based, Morecambe Bay. However, frequent travel will be required as part of this role (will include team meetings, other work related meetings and home visits)

Hours: Part-time, 28 hours per week

Salary: Circa £21,391 per annum

Contract: This is a fixed-term contract for 12 months. Our services are contracted, we currently have funding for this contract until 31 March 2028.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 30 March 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Interview Date: 7 April 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.

• Provide personalised information, advice and support.

• Support stroke survivors to make informed lifestyle changes to live well after stroke.

• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will:

• Have a background in a caring and/or charity profession supporting people with disabilities.

• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. 

• Have experience of working with people who may have additional communication support needs.

• Have the ability to use basic Microsoft system.

This role requires the post holder to travel across the locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. 

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the opportunity:

The Tutor Communications Officer will work closely with the Communications and Media Manager to support all aspects of stakeholder communications and engagement at Action Tutoring. The role will require you to develop engaging and motivational content when communicating with our volunteer tutor network, schools and other stakeholders.

The Tutor Communications Officer will develop their data management and analytical skills, when evaluating the impact of communications and maintaining subscriber data. They will also develop detailed knowledge of our e-communications software (Campaign Monitor) to create precise and engaging email campaigns with accurate segmentation of recipients. 

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility. 

Key responsibilities of the role: 

• Work with Communications and Engagement teams to create impactful communications that recruit new tutors, re-engage lapsed volunteers, and convert former tutors into long-term charity supporters.
• Maintain and analyse data across our e-communications platforms (ValueText, Campaign Monitor) and our volunteer database (Salesforce) to optimize audience targeting and engagement, while ensuring GDPR compliance and data cleanliness.
• Respond to tutors’ enquiries and feedback complaints as part of managing the communications’ team inbox, whilst supporting the wider team to do the same.
• Work with the Communications and Media Manager and other communications officer to produce interesting and relevant pupil and tutor case studies throughout the year. Collaborate with our Programme Team and your MarComms colleagues to source appropriate case studies from our partner schools and volunteer network.
   

Key information: 

Reports to: Communications and Media Manager 

Salary: £25,235 per annum plus London Weighting of £2,271 per annum (if applicable) 

Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A
full working week is 37.5 hours.

Closing date: Sunday 23rd March 2025

Interviews: Tuesday 1st April 2025

Start date: As soon as possible 

Place of work: This role is remote, with occasional travel to London. The candidate can be based anywhere in the UK. Our London office address is: x+why Fivefields, 8-10 Grosvenor Gardens, London, SW1W 0DH
 

Application process:

Please submit a completed application form via our website.

In the form you will be asked to reflect on the statements below:

1. Please provide examples of when you have shown evidence of being a creative and effective communicator, able to adapt to different audiences and platforms to achieve an outcome.

2. Please provide examples of when you have shown the ability to 'spin different plates' simultaneously while working to high standards.

3. What experience do you have with data management and analysis? Please provide specific examples of how you've used data to improve communication strategies

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you. 

Please note, we do not accept CVs and cover letters. We only accept applications with the application form. 

Our Time Charity is a unique and pioneering organization dedicated to supporting children and young people who have parents with mental illness. Our mission is to ensure that these young individuals do not feel isolated, misunderstood, or overlooked, and to provide them with the tools and resources they need to thrive. We achieve this through innovative programmes, education, and advocacy, making a tangible difference in their lives.

This is an exciting time to join Our Time, we have recently invested in a new website and are in the process of rolling out our new brand. Series 3 of our podcast My Family, Mental Health…and Me will launch later this year and we have a number of other ambitious projects in the pipeline.

We are looking for a hands-on, all-round marketing and communications professional who will be supported by and work closely with a Strategic Communications Consultant to help manage our social media channels, roll-out campaigns, and progress sustainable, low-budget marketing and communications approaches. A large part of the role will include being responsible for maintaining our existing social media channels, including developing content ideas from start to fruition, and organic posting across Facebook, Instagram, X and LinkedIn.

Requirements

• Knowledge of best practice for social media, comfortable working closely with an animator / video editor with minimal supervision, with evidence of publishing on social media for a business or charitable organisation
• Able to write for a variety of channels including social media, email, web with minimal supervision
• Experience of optimising posts for different audiences and platforms
• Experience of using Canva, Adobe or other graphic design and editing software
• Comfortable performing outreach to key stakeholders of professional psychiatrists, teachers, healthcare workers, volunteers and community leaders, with support
• Interested in supporting PR campaigns such as conducting press outreach using a template and with support
• Mature approach, comfortable working with research papers and other materials to create content for a range of channels
• Organised and flexible, with the ability to maintain a communications calendar and other Google docs as required 
• Resourceful, happy to contribute ideas and work collaboratively 
• Able to follow through a task from start to completion
• An eye for design and attention to detail

As we are a small team, it is key that you have a strong sense of initiative and personal responsibility, and are comfortable working independently in an environment where each of us has a role to play in increasing the support available to children and young people with a parent with a mental illness. In return, you will be part of a friendly team where your time and ideas are valued.

We are fully remote and meet in-person approximately 2 – 3 times per year in a range of locations easily reachable by public transport (recently London and York).

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

You will influence change by putting the issues that matter most, both to Dimensions and to the people we support, on the public’s agenda.

You will help Dimensions to work towards our vision of better lives for more people by building relationships with key journalists so we can reach our target audiences more frequently and more impactfully.

Through your work, Dimensions will build on its reputation as an expert on sector issues, a good sector partner and an organisation dedicated to supporting people with lived experience to tell their own stories.

Applications will be shortlisted on receipt and interviews will be held on the 25th March, face to face in London. The closing date of this role may close early depending on volume of applications.

About the role: Your main duties will include: 

• To develop a media relations plan and co-ordinate public relations activity in line with Dimensions’ corporate priorities to ensure consistent messaging across PR, social media, and campaigns.
• To build strong, trusting relationships with journalists and producers with an interest in social care and related issues, fielding all media enquiries.
• To create content for press releases, byline articles and op-ed pieces by delivering newsworthy stories based on original data, personal stories and clear calls to action.
• To deliver a frequent roundup of news to key internal stakeholders, supporting internal sector awareness on issues and seeking resulting opportunities to project our voice on the issues that matter most to us.

About you: The successful applicant will have:

• Able to draft stories that generate headlines and communicate key messages as a result of strong relationships with journalists.
• Able to demonstrate extensive experience of designing, executing, and evaluating successful public relations campaigns on social affairs issues at both a local and national level.
• Possess exceptional writing, editing and verbal communication skills.
• Strong, demonstrable social media experience and impact.

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03 003 039 150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Head of People and Culture

Location: UK-based / Hybrid

Permanent

37 hours per week

Job Overview
National Energy Action (NEA) is seeking a dynamic Head of People and Culture to develop a positive, inclusive work environment where colleagues feel supported, engaged, and empowered to perform at their best to help the millions of vulnerable people who are facing sky high energy bills.

Responsibilities

Reporting into the Deputy Chief Executive, and working with the leadership team, you will foster strong employee relations and well-aligned policies to indirectly enhance the quality of services provided to our beneficiaries. Embedding our values and behaviours, ensuring legal compliance, and promoting inclusion and diversity, you will facilitate a workplace that better reflects and serves the diverse communities NEA supports.

Why National Energy Action?

It is a key time for the charity as the energy crisis highlighted the importance of the work we do - on the ground and with government. And, over the coming years the drive towards a net zero carbon future could help to eradicate fuel poverty across the UK.

We provide a flexible and supportive working environment. You are likely to work from one of our offices, but we are a geographically dispersed organisation, and you may be based elsewhere. Wherever you are, you will make a huge difference for colleagues who are helping people forced to live in cold and damp homes.

NEA is changing how we work in lots of different ways. We are developing a new values and behaviours framework to help drive the future direction of the charity, including as an employer. This is an exciting period in the charity’s life and the Head of People and Culture will be a critical part of this journey.

About you:

You will want to make an impact. You will want to be part of a passionate team. You will be motivated by working in a values-driven organisation. You will want to help NEA be an exemplary employer. You will share our passion for creating big change so that everyone can afford to keep their homes warm and safe.

You will have had significant experience working within a motivated and mission-led environment, possibly but not essentially, in another charitable organisation. You will have experience in inclusion, organisation reporting and change management.

We are committed to improving our approach to diversity and inclusion and as a senior leader and member of the Directors team, you will be a champion of our work in this area. For this role we would strongly encourage applications from underrepresented groups, in particular people of colour and disabled people.

NEA's headquarters are in Newcastle upon Tyne, although we have other offices within the UK. We anticipate the post will be based in one of our offices for at least one day each week.

Hybrid working is subject to necessary H&S and GDPR checks.

Post holders must be resident within the UK and be able to provide their Right to Work in the UK.

We are offering:

£57,576 – £61,461 – (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.

• 11½% non-contributory pension.
• 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
• Flexible working arrangements including the opportunity for Hybrid working.
• Enhanced family friendly payments.
• Employee Assistance Programme.
• Employee benefits platform.

An exciting opportunity to be involved in the development of a growing adult literacy charity as it expands across London

One in 20 adults in the UK has never learnt to read at all, but it is never too late to learn. Read Easy UK is a volunteer organisation that delivers one-to-one reading coaching to adults aged from 18-88 through a network of affiliated, locally run volunteer groups.  

With its free, flexible, confidential approach, Read Easy encourages many people who are too embarrassed to join a class to come forward for one-to-one support. Each new reader is provided with their own personal Reading Coach, so that they can learn in private and at their own pace. Learning to read transforms their lives in many other ways as well, including enabling them to support their children’s and grandchildren’s reading, and so transfers the benefits to the next generation.

There are currently 80 affiliated Read Easy groups across England, together involving more than a thousand volunteers. Read Easy UK is the registered charity and umbrella organisation which supports this network of affiliated volunteer groups and provides the structure, training and support to enable volunteers to establish groups in new areas.

As our London Regional Adviser, your aim would be to find volunteers to ‘pioneer’ four new groups in London, and then provide them and our 15 existing groups in the city, with high-quality support. Your support will ensure that they provide the same for their volunteers and new Readers. From meeting with Team Leaders to provide one to one support, to delivering presentations and training for small groups of volunteers, this is a dynamic and rewarding role.

This is a part-time (18 hours per week) home-based post requiring flexibility, some early evening working and occasional travel to visit groups.

The successful candidate will have been employed to work with volunteers for at least two years; have strong people management and interpersonal skills; excellent communication skills; and the confidence to run meetings and deliver presentations.

Applicants must live within Greater London.

We are recruiting for an exciting new role:

• Participation and Networks Coordinator. 
• 28 hours per week at £15.00 an hour (Actual salary £21,840 -FTE £27,300).
• Fully remote with occasional prearranged in person meetings

This job is essentially about facilitating great conversations and then making sure that the learning from those conversations has real life impact. It’s a special role and will influence everything we do as an organisation - so we are keen to have someone really fantastic in it. Every day will be different in this role but you will be responsible for:

• Growing and managing our network groups, including those for researchers, universities, professionals, support groups, PDAers themselves & family members.
• Noticing themes that emerge, and bringing together people from across networks to take action. This will include co- producing research, written information, video/podcasts and convening groups who are trying to influence change.
• Encouraging people in networks to understand and use their power and influence, resulting in more and better research about PDA, new ways to share best practice, and a better understanding of PDA generally.
• Managing and supporting change projects alongside people in networks.

To do this role, you’ll need to understand PDA, and be an enthusiastic, inclusive and engaging facilitator. You’ll need to be self- organised, trustworthy and good with deadlines. Excellent writing skills, the ability to adjust your communication style to meet the needs of your audience, as well as the ability to use or quickly learn to use different software are also essential. In addition you will have the skills to be able to credibly and effectively design and push forward projects involving everyone we work with, treating everybody with respect.

MOVE Against Cancer (MOVE) is a charitable organisation inspiring, supporting, and empowering people to move against cancer. 

The Chief Executive Officer (CEO) will lead MOVE Against Cancer in its next phase of growth, ensuring that our programmes continue to make a meaningful impact in the lives of those living with and beyond cancer. The CEO will be responsible for the development and execution of a comprehensive strategy to ensure the organisation’s financial growth, programmatic excellence, and alignment with its mission. This role will require a visionary leader with experience in charity management, HR, fundraising, strategic planning, and navigating the dynamic landscape of cancer support.

CEO - KEY RESPONSIBILITIES

Income Generation & Financial Responsibility

Lead the development and execution of MOVE Against Cancer’s income generation strategy across a diverse range of funders, including trusts and foundations, business partnerships, individual and community fundraising. Create and manage a realistic, achievable annual budget, ensuring that all financial performance aligns with organisational goals. Monitor and report on the organisation’s financial performance, providing regular, accurate updates to the Trustees. Develop relationships with current and potential funders, reporting back on the impact of their donations and securing further financial support. Identify new opportunities to diversify and maximise income streams to support organisational growth, ensuring that the charity can meet its long-term goals. Oversee compliance with fundraising regulations, ensuring that all fundraising activities adhere to legal and ethical standards. Ensure monthly financial reporting and performance tracking, reviewing risks, and taking corrective actions as necessary.

Strategy

Lead the sustainable growth of MOVE Against Cancer, ensuring that the organisation adapts to the evolving landscape of cancer support and related sectors. Work with the Board to regularly review and refine the organisation’s strategy, ensuring it remains responsive to external changes and opportunities.

HR, Compliance & Infrastructure Management

Ensure compliance with all relevant legislative, regulatory, and policy requirements, including health and safety, Charity Commission guidance, safeguarding, and fundraising regulations. Oversee data protection policies, ensuring that MOVE Against Cancer meets all General Data Protection Regulation (GDPR) and data privacy laws. Develop and review organisational policies and procedures at appropriate intervals to ensure best practices and compliance with regulations. Establish a continuous improvement framework, gathering feedback and data to guide the organisation’s strategic direction and operational excellence. Coordinate with senior leadership to ensure that all services meet or exceed the expectations of funders, partners, and beneficiaries.

Stakeholder Relationships

Protect and enhance the reputation of MOVE Against Cancer by acting as the organisation’s spokesperson Actively seek collaborations and partnerships with other charities, NHS Trusts, and relevant statutory bodies to strengthen MOVE Against Cancers impact.

PERSON SPECIFICATION

Qualifications & Experience

Significant experience in growing and leading a charitable (or similar) organisation, with a proven track record of success in expanding reach and impact. Previous experience leading a charitable (or similar) organisation, including strategic planning, governance, and financial management. Demonstrated experience in leading and executing a comprehensive fundraising strategy, including managing major donor relationships, grants, corporate partnerships, and community fundraising campaigns. In-depth knowledge and experience of cancer support services and the challenges faced by people living with and beyond cancer, including their families. Strong track record of working collaboratively with internal teams, partners, and stakeholders to achieve shared goals. Excellent communication, public speaking, and relationshipbuilding skills, with the ability to engage a variety of stakeholders including funders, healthcare professionals, and the public.

Personal Attributes

Visionary, strategic thinker with the ability to lead a diverse team and create long-term value for the charity. Strong commitment to the mission of MOVE Against Cancer and a passion for improving the lives of those living with and beyond cancer A passion for movement and physical activity, with the motivation to promote its importance Strong interpersonal skills, able to build trust and credibility with a wide range of stakeholders. Committed to diversity, equity, and inclusion, with the ability to create an inclusive environment within the organisation.

MOVE Benefits

Location: Remote, with occasional travel for events, workshops and meetings (Please note that this role is only available for applicants with the right to work in the UK)

The post is subject to a six months’ probationary period. We understand the importance of a work-life balance and respect individual needs. We offer a full-time position but we are also open to considering requests for a 4-day work week or part-time role for candidates with the right experience.

Annual Leave: Generous allocation of 28 days of holiday leave (pro rata if part-time)

Special Day Off: Your Birthday

Extended Holiday Break: Our charity closes down in between Christmas and New Year, giving you the opportunity to enjoy some additional time off over the festive period.

Pension Benefits: Pension plan through NEST (National Employment Savings Trust)

Flexible Working Arrangements and Hours: We believe in empowering our employees to manage their time effectively. This is a remote working role (within the UK) with travel for team meetings and other work-related events.

Contract type: 1 year fixed term

How To apply:

Produce a document no longer than 2 sides of A4, outlining why your skills, experience and personal motivation make you the right person for this role. Please also attach your CV. We discourage the use of AI to write your application. Please provide name and contact details of two referees that we would contact if shortlisted. Please use your name in the subject header of the email and the file name of the document. Please send these to recruitment email, which is in the job pack

Closing date to apply for this role is Wednesday 19th March If you would prefer to submit your application in an alternative format, please feel free to choose your own approach to convey the information requested.

Equal Opportunities and Diversity Statement: MOVE Against Cancer is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.

Key Application and interview information:

Interviews will take place in Manchester and will include a stakeholder meeting.

Data Protection Statement

For information about how we use your data, please contact us.

Safeguarding

Move Against Cancer is committed to ensuring the safety and wellbeing of all individuals who participate in our programmes and all staff and volunteers. Successful candidates will be required to carry out a disclosure and barring check. 

At the Personal Best Foundation, we believe in the power of sport to change lives. As the official charity of England Athletics, we are a young and ambitious charity focused on empowering young people from underserved communities across England. Our mission is simple: to change young lives through athletics. We run three interlinked programmes—Schools, Community, and Young Leaders that offer a clear pathway for children and young people to experience the transformational benefits of sport.

We are now seeking an experienced Programme Manager to join our dynamic, start-up team. This role will be pivotal in accelerating the growth of our pilot programmes and driving impactful, high-quality delivery across the country. If you're passionate about using sport for social good and have a track record in programme delivery, we’d love to hear from you!

Key Responsibilities

• Lead the strategic development, implementation, and evaluation of athletics-based programmes.
• Identify and manage a network of Locally Trusted Organisations (LTO’s) as our Delivery Partners.  
• Foster relationships with key stakeholders and develop new partnerships to expand and accelerate programme reach.
• Ensure effective monitoring, evaluation, and impact measurement, refining processes to support future growth.

About You
We are looking for a proactive, organised, and collaborative individual with:

• Strong project management and stakeholder engagement experience, ideally in start-up or early-stage settings.
• A passion for using sport to engage and empower young people, particularly from underserved communities.
• Proven leadership and the ability to inspire and manage relationships across diverse stakeholder groups.
• A commitment to equality, diversity, and inclusion.
• Excellent communication and organisational skills.

Why Join Us?
This is a fantastic opportunity to be part of a dynamic and purpose-driven charity that is just beginning its journey to make a meaningful impact on young lives across England. You will have the chance to shape the future of our programmes, help accelerate their growth, and collaborate with passionate stakeholders to expand the Foundation’s reach and sustainability.

The post holder will be employed by England Athletics on behalf of Personal Best Foundation.

In return for your commitment, you will receive a range of benefits including: 

• 33 days annual leave inc. Bank Holidays (pro-rated).
• Flexible working
• Membership of Company Personal Pension Plan with company contributions currently equivalent to 7% of annual salary.
• Life assurance
• Free private medical care with option of covering family members. 
• Health & Wellbeing support

If you are excited about the chance to contribute to the growth of a young charity and help expand impactful programmes, we’d love to hear from you!

Closing date: 17th March 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. 

Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Director of Retail, and support people to find a safe, affordable home.

We’re on the lookout for an experienced senior level retail professional, with the energy and drive to

lead the successful introduction and expansion of our ReStore network, a charitable home improvement retail concept well established in the USA, Canada and Ireland, but new to Great Britain. This is your chance to take charge of a retail operation with a real purpose—helping families build a better future through safe and affordable housing.

You’ll be joining us at a really exciting time as we’re on an ambitious transformation journey, providing you with the opportunity to directly influence and develop retail expansion and impact in local communities.

Leading a high performing team of staff and volunteers who work collaboratively to generate resource and support for our mission, you’ll be responsible for sales growth and sustainability through strategic innovation, operational excellence, building brand awareness, valuable partnerships and community engagement.

If this sounds like it could be a good match for you, please take a look at the Candidate Pack on our website (Please see vacancies).

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Job Description

Department:                      Retail

Reports to:                        National Director

Budget responsibility: Yes

Line management: 2 direct reports (Store Manager x 2) and an overall team of 13 when fully staffed (currently 3 roles staffed)

Location:                           Flexible/hybrid - home-based and with regular travel to stores, internal and external meetings.

About Habitat for Humanity Great Britain

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

ReStore is Habitat for Humanity International’s unique, trademarked retail concept which was first opened in 1991 by the Habitat for Humanity affiliate in Winnipeg, Canada.  Today there are over 1,000 ReStores successfully operating across Canada, United States, Australia, New Zealand, Poland and Northern Ireland.

Job Purpose

To support of Habitat GB’s vision of a decent home for everyone, the Director of Retail is accountable for the successful introduction of a new home improvement retail store to Great Britain called Habitat ReStore, which sells donated home furnishings, appliances, and renovation materials.  Habitat has already successfully introduced ReStore to other parts of its global network, including in the USA, Canada and Ireland, with all proceeds helping us ensure more people have access to decent homes. 

The Director of Retail provides senior and strategic leadership for Habitat GB’s retail strategy, and for the entire ReStore operation. Key responsibilities include the planning, implementation, and monitoring of the impact of ReStore in Great Britain, such as income generation, brand awareness, partnership development, community engagement and outreach. The Director of Retail is also responsible for leading a high performing team to manage the ReStore footprint in Great Britain, and working collaboratively across Habitat GB, the international Habitat network (HFHI), and with external partners.

As a member of the Senior Leadership Team, the Director of Retail works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a robust people and culture approach. 

Key Accountabilities/Responsibilities

Strategic development & leadership:

   Provide senior and strategic leadership for end-to-end retail operations.

• Develop and implement a comprehensive commercial and profit-driven strategy aligned with Habitat GB’s mission and goals. 
• Continue to identify and maximise the opportunities, revenue and profit presented by the commercial operations of Retail as well as volunteering, community engagement and other programmes, working in collaboration with colleagues in the Programme Delivery and Fundraising & Partnerships teams.
• Working collaboratively across Habitat GB, review the commerciality of the wider charity and develop commercial projects capable of delivering efficiencies and increasing income which create increased support for the charity’s beneficiaries.
• Work with the Director of Finance, Operations & Compliance and other colleagues to ensure effective and efficient commercial delivery whilst taking accountability for establishing and maintaining appropriate delivery frameworks and governance.
• Lead and empower all ReStore colleagues to maximise income and profit from all Retail and sources (including online) whilst ensuring that costs are contained within budget.
• Lead the development of a plan for expansion of future ReStores.
• Work closely with the Director of Programme delivery and other colleagues to design, deliver and grow community-based outreach programmes connected to ReStore.
• Design and implement effective strategies and processes for programme implementation, including resource allocation, scheduling, and monitoring of progress.
• Ensure programmes are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities.

Leadership of ReStore operations:

• Retain an oversight of new and ongoing commercial operations, including sales, marketing, donations, pricing and operational excellence.
• Monitor and analyse external market trends and competitor activities (not restricted to the UK) to identify and accelerate sustainable opportunities for growth. 
• Support all ReStore communication and marketing using the charity’s comms channels, ensuring optimum strategy & planning, prioritising key areas of operational focus (including store opening, stock donations & volunteering) & shared annual Communications and Brand priorities.
• Develop and lead on building strong productive relationships with external suppliers including builders, designers, till suppliers, utility companies, etc. to ensure ReStore delivers on new store openings expectations and all stakeholder engagements.
• Oversee leasing activities including prospecting, negotiating, and ensuring execution of lease agreements. Negotiate terms and conditions that are favourable for our budget and needs.
• Coordinate property maintenance and repairs including shop renovations and fit out.
• Ensure compliance with all relevant laws, regulations, and ethical standards in all commercial activities.
• Ensure excellent risk management, including the identification and mitigation of commercial risks, implementing appropriate controls and safeguards.
• Measure and communicate the social and environmental impact of commercial activities. 

External representation and strategic partnerships development:

• Represent Habitat in Great Britain and, where required, internationally. Work closely with the National Director and others on brand awareness, influencing & engagement opportunities, increasing visibility with partners, communities and other collaborators.
• Work collaboratively with the Fundraising & Partnerships team to support or lead high quality partnerships and strategic relationships.
• Work closely with other teams to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non- institutional prospects related to ReStore and contribute to our credibility as a trusted and impactful organisation.
• Be proactive in responding to external challenges as well as opportunities to raise the profile and impact of HFHGB.
• Ensure the organisation, its mission, strategic aims, services and products are consistently presented positively to relevant stakeholders. Act as an advocate for the organisation. Promote and enhance the charity’s position externally and develop and maintain good relations and effective networks with relevant stakeholders.

Performance management, reporting and monitoring: 

• Set ambitious yet achievable revenue targets and other KPIs, monitoring progress effectively, taking proactive steps to meet and, where possible, exceed financial goals.
• Work with the Senior Leadership Team to oversee the active management of the National Strategy through the co-development of a new Performance Framework for the organisation, ensuring it is robust, strategically aligned, and balances prioritisation and focus with innovation and adaptability. Represent relevant areas of performance in governance forums, including Board level.
• Develop and manage the Retail department's budget, ensuring cost-effective operations.
• Coach staff on their commercial acumen, to nurture the teams in how to make the best financial decisions at their level of responsibility.
• Work closely with the Director of Finance, Operations & Compliance to track performance, and contribute to high quality reporting, income forecasting and budget management.
• Measure and communicate the social, financial and environmental impact of commercial/retail/outreach activities.
• Lead and support report to external partners, donors and other stakeholders.

Leadership and management:

• Build and lead a high-performing and ambitious team, inspired to implement and grow the ReStore brand in Great Britain, with a core focus on positive impact in ling with our national strategy.
• Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans.
• Lead the development of a Volunteer Management programme for ReStore in line with sector-wide and Habitat for Humanity best practice. Including recruitment, onboarding, training, experience, engagement and communications.  Ensure ReStore staff are supported to deliver outstanding volunteer management and build in regular feedback mechanisms.
• Working closely with the Head of People and others, support the ongoing development of a strong safeguarding culture throughout the organisation.
• Lead the development and monitoring of a safeguarding plan for all ReStore operations and programmes, including policy, protocols and training for volunteers and ReStore staff.
• Role model our values in line with Habitat GB’s inclusive approach to people and culture.

Organisational Leadership: 

• Support the National Director in leading the organisation to deliver Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
• As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
• Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
• Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
• Deputise for the National Director when required and represent Habitat GB in national and international meetings and forums.

Person profile:

• Significant retail leadership experience, ideally within a charitable, purpose-driven or social enterprise environment.
• A proven track record of leading teams to success, driving sustainable growth and profitability in a retail environment.
• Skilled in building strong relationships with diverse types of external partners, donors, volunteers, staff and stakeholders to achieve business and community-focussed impact objectives.
• Understands relevant legal and compliance requirements, with a track record of successful management across a similar operational platform.
• Experience managing safeguarding compliance in a similar operational environment.
• Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
• Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
• Experience leading and managing teams made up of staff and volunteers.
• Strong budget and financial management skills.
• Experience developing, managing or engaging in community-led programmes.

Skills and competencies:

• You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences.
• You are a strategic and entrepreneurial thinker who is focussed on increasing impact in line with Habitat GB’s mission.
• · You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
• You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.
• You are an experienced manager, able to lead and inspire others, motivating team members to perform at their best with a growth mindset.

The role and responsibilities will be carried out in a way which reflects:

• HFHGB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
• A commitment to HFHGB’s vision, mission, values and approach.
• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.

Start your Habitat journey here…

The deadline for applications is 30th March 2025 (at 11:59 pm).

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.

Job Title: Chief Operating Officer
Reporting To: Chief Executive
Manages: Assistant Director of Finance and Governance, Head of People, and Head of IT and Facilities
Location: Remote (occasional travel to Leicester office & other UK locations as necessary)
Contract: Fixed-Term 12 months
Salary: £72,000 per annum
Hours: Full time (36 hours per week). Part-time would also be considered.

About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role
Home-Start UK is seeking an impressive, values-based leader to provide strategic oversight of organisational operations, performance, and delivery and to provide effective leadership and support to Infrastructure functions – Finance and Governance, People, and IT and Facilities.

This position on the Executive Leadership Team shares responsibility to lead the organisation – to ensure high-performance organisation, progress around diversity and inclusion, and the profile and partnerships required to deliver success for families.

We are a flexible and family-friendly employer with genuine commitment to building equity, diversity and inclusion. If there are any ways we can make this opportunity more accessible for you to apply or to be successful, please do reach out for a conversation.

Closing date for applications is Sunday 16th March at 5pm.
Interviews will take place virtually on Friday 28th March 2025. There will also be initial ‘meet the team’ sessions held on Monday 24th March.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Location: Any CHAS site , Hybrid with a base in Edinburgh, Stepps, Rachel House in Kinross, or Robin House in Balloch. Travel between sites expected.
Salary: £38,500 - £44,500 per annum
Contract Type: Permanent, Full Time, 35 hours per week
Closing Date: 16/03/2025 23:59

The Vacancy

Join an incredible charity making a real difference for children and families across Scotland

At CHAS, our people are at the heart of everything we do. As a well-respected and widely recognised charity, we are passionate about creating a culture where learning, growth, and feedback thrive—helping our teams be their very best as they support those who need us most.

We’re looking for an innovative and knowledgeable Learning & Organisational Development Manager to join our People team. This is an exciting and autonomous role in a small but ambitious team, where you will work alongside another L&OD Manager and our L&OD Adviser, reporting to the Head of People. You’ll have the opportunity to shape learning and development across all our locations, working with incredible colleagues to support them on their learning journeys.

What You’ll Do:

• Drive forward a culture of learning and feedback, ensuring personal and professional development is embedded across the organisation.
• Design and deliver impactful L&OD initiatives that align with our organisational goals and People strategy.
• Provide coaching and guidance to leaders and teams, supporting them to thrive.
• Work alongside our talented volunteers and staff to leverage their knowledge and skills
• Encourage creativity and innovation, using your expertise to empower our teams to embrace innovations in L&OD.

What We’re Looking For:

• A passionate and creative L&OD professional who thrives on making a difference.
• A coaching-led approach, empowering colleagues to reach their full potential.
• Strong expertise in organisational development, leadership development, and learning strategies.
• Someone who is excited to shape and influence our learning culture in a values-driven, people-focused organisation.

We Offer:

• Flexible Working: we embrace flexible and family-friendly working arrangements, typically operating in a hybrid manner with meaningful time onsite.  CHAS offers flexible and family friendly working and are happy to discuss working arrangements that work for you! This role can be based in Edinburgh, Stepps, Rachel House in Kinross or Robin House in Balloch. Frequent travel between sites and in-person training delivery is expected.
• Professional Growth: This influential role provides exposure across the entire organisation, including direct collaboration with senior leaders and the CEO. You'll have the opportunity to develop your expertise, drive innovation, and make a meaningful impact, with support to continuously grow and enhance your skills.

• Leadership commitment to growing a learning culture: Investment in developing and delivering a first-class L&OD experience for CHAS colleagues.
• Supportive peers as part of a high-performing, valued team, you'll have the support and opportunity to collaborate with the L&OD team, wider People Team, and stakeholders across CHAS
• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, life assurance, employee assistance programme, access to Blue Light discounts, and health and wellbeing support.

Further information and how to apply:

This is a fantastic opportunity to be part of an organisation that truly values its people. If you’re ready to make a real impact and help create a culture where learning is at the heart of everything we do, we’d love to hear from you!

Click apply now and you will be redirected to our careers page to complete your application. Apply now and be part of something amazing!

The Operations Manager will work closely with the Managing Director to ensure the charity operates effectively. The Operations Manager will lead on the development of policies and procedures to ensure regulatory compliance, and robust management processes.

The Operations Manager will add to the staff team by bringing a skillset that is grounded in administration processes, excellent IT competence, and a numerate, systemising and detail-orientated mindset.