Faith Based Jobs

Job Title: Core Humanitarian Standards Self-Assessment Consultant

Location of Role: Hybrid, London

Application deadline: 20/04/2025

Employment Type: Consultancy

Fee: £300 - £550 per day

Contract Length: 18 days

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

About the Consultancy:

Muslim Aid UK (MA) is seeking a procure a consultant to plan and facilitate an organisational Core Humanitarian Standard (CHS) self-assessment process. This consultant will review its performance/deliverables against the CHS and then develop an improvement plan for MA to work on over the coming 12 months. The overall aim is to help MA to deliver improved accountability and increased effectiveness for the people affected by humanitarian crisis.

About the Role:

The consultant will:

1. Support the MA team to complete a comprehensive validated CHS self-assessment.
2. Provide an outline of the areas of compliance/ non-compliance with the standards.
3. Develop an organizational improvement plan.
4. Provide insight into organisational readiness to move towards an independent verification/certification process.

Deliverables

• Draft and share a short assignment inception report.
• Conduct a desk review of Muslim Aid documents for the documentation survey.
• Formulate a summary report and improvement plan with a set of key recommendations including timeline, to allow compliance with CHS, with the objective of achieving CHS verification.
• Present the main self-assessment findings during an internal validation webinar involving all MAUK HQ, Country Offices and implementing partners.
• Submit final report incorporating the outcomes of the self-assessment, including an improvement plan, should be delivered at the end of the consultancy assignment. This should be written in alignment with the MAUK standards including a two/three-page executive summary.

Please see the Term s of Reference for more detailed information about this consultancy and proposed deliverable timelines. 

About You:

The successful consultant will need to have:

1. A relevant degree in economics, international development, disaster management or humanitarian aid or equivalent qualification in a relevant field.
2. Significant experience with humanitarian work, including experience with project implementation and management, as well as knowledge of current humanitarian issues, trends, standards, specifically the Core Humanitarian Standards; Sphere Standards.
3. Previous significant experience of organizational development, preferably within humanitarian organisations.
4. Experience with CHS assessment/verification process.
5. Good written, interpersonal and communication skills.
6. Capacity to work independently and implement assignments remotely.
7. Fluent in written and spoken English; knowledge of other working languages Arabic, Urdu and Bengali would be an asset.
8. Experience of working in complex organisational structure.

How to Apply:

Application process

You will need to submit a proposal, your proposal should contain the following elements:

• A detailed resume/CV.
• A summary proposal (maximum of 2 pages), providing:
  • an overview of the process/methodology the consultant will undertake to complete this assignment.
  • a summary of relevant experience and expertise which makes the candidate the right fit for this assignment.
• A cost proposal.
• Testimonials or references from previous clients you have worked with.

Do you want to help bring life in all its fullness to people living in poverty across Asia and Africa in the name of Jesus? Do you enjoy building relationships, public speaking, and strategic thinking? Are you able to inspire others to bring lasting change? If so, we would love to hear from you!

You may have thought that leprosy is an ancient Biblical disease, but today someone is diagnosed with leprosy every two minutes. It is a disease of poverty, striking the most vulnerable. Stigma and discrimination mean many people with leprosy hide their symptoms for as long as possible, living in terrible fear of what will happen to them. But without fast treatment, leprosy can cause blindness and disable hands and feet. Rejection, isolation, hopelessness. We believe that this is not how God wants people to live. Will you join us to help end leprosy?

The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. We are a leading international development charity, working in nine countries across Africa and Asia. We are Christ-centered, following His leading to defeat leprosy and transform lives.

We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. We have a culture of growing and learning together, providing extensive training in fundraising and international development. You’ll also have opportunities to visit projects overseas and see our work first hand.

We’re looking for:

• A relational public speaker, experienced in engaging audiences including churches and community groups
• Proven success in fundraising or sales
• A confident networker
• Experience of managing volunteers
• Excellent interpersonal and communication skills
• Willingness to work on Sundays and evenings as required, and occasional Saturdays
• The ability to develop and deliver a regional fundraising strategy.

TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian as you will be preaching and speaking in supporting churches. 

A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.

TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.

To apply and for more information on this role and the work of TLMGB, please visit our website via the apply button.

If you’re interested in a job share, please confirm your availability to work Sundays and two days in the week in your application. We may close the vacancy early depending on the numbers of applicants. To avoid disappointment, please apply early.

Closing date: 9am on Tuesday 29 April 2025

Preliminary Interviews: Date to be agreed (Zoom)

In-person Interviews: Date to be agreed (Peterborough Office)

Registered Charity number 1050327

Do you have a proven track record of success in engaging viewers and driving financial support? If so, GOD TV has an exciting opportunity for you!

We are seeking a dynamic and enthusiastic Broadcast Fundraising Co-ordinator to join our Partnerships team and play a pivotal role in maximising fundraising opportunities through on-air and digital broadcasts. You will be instrumental in engaging viewers and driving financial support for GOD TV's mission to share the Gospel worldwide.  

About GOD TV

GOD TV is a global Christian media organisation dedicated to sharing the Gospel and making a positive impact in the world. Our mission is to reach people with the message of hope and inspire them to transform their lives. As a Broadcast Fundraising Co-ordinator, you will have a unique opportunity to make a significant impact on the growth and reach of GOD TV.  

About the Role

As a Broadcast Fundraising Co-ordinator, you will be responsible for maximising fundraising opportunities through on-air and digital broadcasts. Your key responsibilities will include:

• Developing and executing comprehensive fundraising strategies for on-air and digital broadcasts.  
• Collaborating with production teams to create compelling on-air content.  
• Managing and cultivating relationships with existing and potential donors.  
• Analysing fundraising performance data and optimising results.  
• Overseeing the development of on-air fundraising scripts and materials.  
• Ensuring all fundraising is in line with our charitable aims, fundraising approach and missional pillars (Souls, Israel, Revival).  

For a full list of duties and responsibilities, please refer to the attached job description.

Why Join GOD TV?

This is more than just a job; it's an opportunity to be part of a team that is making a real difference by sharing the Gospel, with a reach of over 500 million people worldwide. We offer a supportive and collaborative work environment, where your contributions are valued and you can grow both personally and professionally.

• Position Type: Full-time – 37.5 hours per week  
• Salary: £38,000  
• Location: Home-based (UK) with occasional travel  
• Interview Dates: 7th/8th May

Genuine Occupational Requirement: Due to the nature and strategic influence of this role, we believe that there is a Genuine Occupational Requirement (GOR) for this role to be fulfilled by a practicing and committed Christian believer. The profile and significant impact that we expect this role will achieve both within GOD TV (in terms of organisational ethos) and with external stakeholders, justifies and supports this GOR.  

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to bring struggling children hope and a future. Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences. This programme addresses the underlying issues children are facing, whilst also providing the option of direct support to their parents/carers and the school staff team.

In this role we are looking for an individual that thrives working with children and young people in a school context and is passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. The ideal candidate will be a qualified counsellor with an aptitude for creativity whether this is music and drama, sport and outdoor recreation or other fields of kinaesthetic development. The TLG Therapeutic Counsellor will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents/carers too, so we're looking for an individual who can build and foster strong relationships.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: 2.5 days per week (18.75 hours, term-time only)

Closing Date: Rolling Applications

For further information check out the job description attached to this page. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.

Quakers in Britain are looking for a Climate Justice Lead to ensure that Quakers continue to play a distinctive and effective role in the climate justice movement.  

The successful candidate will have policy expertise as well as being an experienced advocate and creative campaigner. You will have the skills and collaborative approach needed to support grassroots campaigners, as well as contributing to coalitions and networks in order maximize impact.

You will be responsible for managing our ambitious work programme focusing on just responses to the climate crisis. This includes diverting financial flows away from fossil fuels and increasing financial support for communities most affected by the climate crisis.  We work closely with other faith partners to advocate for ambitious government policy which addresses the root causes of the climate crisis and supports a just transition.

Beyond your subject expertise, you will co-manage a small team and work to ‘join the dots’ between our key work themes of climate justice and peace. And you will play a key role in adapting and prioritising projects and campaigns in light of a continually changing external context.

Contract: Fixed term for 11 months (parental leave cover).

Hours: Part-time, 28 hours per week.

Location: Based at our offices in Leeds (LS2) or London (NW1), or at home if you do not live within reasonable commuting distance. London based staff can work at home some of the time by agreement.

Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package. 

For further details and to apply, please visit our website via the apply button. 

Closing date: 8am on Wednesday 16 April 2025.

Interviews: Tuesday 29 or Wednesday 30 April 2025, in London.

What happens when the words that tell us about Jesus are locked beyond reach in a language we cannot understand?

At Wycliffe Bible Translators, we believe that everyone has the right to know what God is saying to them through the Bible. Because no-one should be excluded from God’s invitation to salvation through Scripture.

We’re looking for a brilliant networker, speaker and leader who can take us to the next step as, together, we seek a world where everyone can know Jesus through the Bible. If that’s you we would love to hear from you.

• Salary: £55,000–£60,000 + benefits
• Location: Home-based or the option of a desk at our office in Oxford
• Terms of appointment: Full-time (37.5 hours per week). Permanent
• Closing date: Thursday 24 April at 9am
• Interview date: Friday 2 May, in Oxford

Key responsibilities:

• Cultivate new and strengthen existing partnerships with key networks and denominations that raise Wycliffe’s profile among churches
• Achieve your targets (income from churches, number of speaking engagements, and regular givers recruited from churches) through a team of regional church managers and their volunteers
• Grow the volunteer programme
• Provide wider leadership and strengthen culture

Benefits include:

• 33 days’ annual leave, including bank holidays
• Competitive contributory pension scheme
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme for emotional and practical support
• Tax-free home-working allowance
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities.

It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement (see application pack for details).

Please see theapplication pack containing more information and the job description.

We are looking for a dynamic new Hall Manager to be responsible for the successful management, maintenance and daily running of our parish centre: St Mary Abbots Centre, Vicarage Gate, London, W8 4HN. This role would be ideal for someone with events experience as there is a lot of diary management: booking and building relationships with theatre companies, weekly children’s groups, local community organisations, school parents, the occasional reception for a wedding or baptism and more!

The centre consists of a permanent ballet school and car park, a theatre, long room, 2 kitchens, parish offices, several cloakrooms and a garden at the back, which all need to be managed and maintained.  The income from the hall supports the work and mission of St Mary Abbots, a large and lively church in Kensington, with close links to parish school and community. We are looking for a candidate to maintain the commercial success of the rental spaces while also enabling church events and community and charity groups at the centre.

The ideal candidate would be both self-motivated and a team player, organised, willing to work flexible hours, with good communication and diary management skills, physically fit and proactive. They should have an appreciation and understanding of the Church of England and be willing to support and develop the work carried out by St Mary Abbots.

We are excited to be working in partnership with Hope Street Church in Wrexham. The church is a thriving, fast-growing church community, established in 2021 as a resource church. They are dedicated to reaching young people, training leaders, and planting new churches. In just four years, it has drawn a diverse congregation from across North East Wales and beyond. With an inspiring vision to be a people of hope, following Jesus and giving themselves away to see Wrexham renewed. With a passion for sharing the good news, revitalising the church, and transforming society in Jesus’ name, Hope Street Church is making a lasting impact in Wrexham.

We are looking for a practicing Christian with excellent organisational skills, a keen eye for detail, and a servant-hearted leadership style to become their new Head of Operations. This vital role will ensure the smooth running of the church’s administrative, financial, and operational functions. Overseeing finance, HR, compliance, safeguarding, facilities, and events, you’ll play a key part in supporting the church’s mission, vision, and many life impacting ministries. 

The successful candidate must be able to demonstrate:

• Proven experience in operations, administration, or facilities management.
• Strong financial acumen, including budgeting and payroll experience.
• Experience in HR processes, including recruitment and performance management.
• A committed Christian with a heart for the mission and values of the church.

If you have a heart for Wrexham, then this is a wonderful opportunity to join a church community with 15+ ministries dedicated to transforming lives and sharing God’s love. This is your chance to use your God given gifts, skills, and experience to make a real impact. Could this opportunity be for you?

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

Closing date for applications: Sunday 27th April 

Please note: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Country Director will provide dynamic leadership and management to develop and deliver Muslim Aid ‘s strategy in Bangladesh, with a focus on leading and building a high-performing, diverse team and developing strong relationships with external stakeholders that are critical to the organisation’s growth and reputation in the country.

Interested candidates must be located in Bangladesh.

About the Role:

1. Ensure the country office’s strategy is responding to the country’s critical development and humanitarian needs, and is also aligned to Muslim Aid’s global strategy, mission and values.
2. Enhance Muslim Aid’s reputation and brand through maintaining positive relationships with other stakeholders, including government, donors, UN bodies, other INGOs, and local NGOs.
3. Identify areas for capacity building with partners such as, organisational management, gender mainstreaming, human resource management, financial management, governance, etc.
4. Proactively seek new opportunities for funding of projects through in-country and external relationship building with stakeholders including the bilateral and multilateral development partners and the submission of self-sustainable programme initiatives.
5. Ensure that effective and secure budgetary control of the country’s finances and expenditures are established and maintained, in line with Muslim Aid’s financial policy and procedures.
6. Ensure there is an adequate analysis of the risks which could impact on Muslim Aid’s operations in Bangladesh and evaluate the risk appetite of the Bangladesh Country Office.

About You:

To be successful in this role, you will need:

1. Relevant Masters level qualification or similar academic achievement, and ideally with an academic focus on international development and/or a related certificate in
2. Previous experience working in a Country Director or Regional Director role or other senior level leadership/management position in an INGO environment.
3. Experience of working with organisations in developing countries, ideally in South and Southeast Asia.
4. Experience of multiple donor grant management and reporting to major donors.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Strong and well-developed analytical skills coupled with experience of writing quality proposals and reports.

Why you should apply:

Join Muslim Aid as the Country Director Bangladesh and be part of a key role in driving our mission forward. Lead our strategy in Bangladesh, manage a high-performing team, and build strong external relationships to support the organisation’s growth and reputation. If you're a strategic leader with a passion for making a difference, apply now to help transform lives and empower communities.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Contracted Weekly Hours: 37.5. Monday to Friday 9am-5pm

Contract Type: Fixed contract till Dec 2027

Annual leave: 25 days annual leave plus 8 bank holidays per annum

Salary: £26,000 – £28,000

Location: ICN office in Bournemouth

International Care Network (ICN) is a Christian charity whose aim is to help to rebuild the lives of refugees, asylum seekers and vulnerable migrants. We are seeking a passionate, innovative and committed Wellbeing Coordinator to lead the development and implementation of a new wellbeing service designed specifically for refugees and asylum seekers in Bournemouth, Christchurch and Poole (BCP) and other parts of Dorset. The ideal candidate will have a strong understanding of the challenges faced by refugees and asylum seekers together with a mental health/wellbeing qualification and/or equivalent experience.  They will be dedicated to providing warm, welcoming, culturally-sensitive and person-centred mental health and wellbeing support. They will work pro-actively and collaboratively with ICN service users, staff, partners and local services to co-develop, deliver and evaluate a local service that enables individuals to build resilience and agency on their recovery journey. They will be confident in providing trauma-informed support and guidance including referral to counselling and other services, particularly for those who experience barriers in this process.

The role is funded by the National Lottery Community Fund until December 2027 and has the Lived Experience support of Dorset’s leading charity in this area, the Dorset Mental Health Forum (DMHF).

ICN provides benefits to staff including:

• Company pension scheme.
• Travel costs paid for at 45p per mile, not including travel to and from work.
• Staff welfare opportunities including socials and access to external clinical supervision.
• Training opportunities relevant to role.

ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.

ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.

School Improvement Officer

We have a great opportunity for two experienced senior leaders to help deliver educational excellence and effectiveness across the 155 Church of England schools and academies.

Position: School Effectiveness Officer

Location: East Sussex/Hybrid

Salary: £55,000-£58,000 pro rata

Hours: Full-time, 37.5 hours per week or part-time, 30 hours per week (flexible working)

Contract: Permanent

Closing Date: Monday 21st April 2025

Interview Date: Interviews will be held in Hove on Tuesday 29th April 2025

About the Role

As a result of the retirement of two members of the Education team there is a full time and a part time role (0.8) available from September.  We are seeking candidates who can support the development of school improvement and Christian distinctiveness provision across Church of England schools and academies.

The vision for Education is to be “Deeply Christian, serving the common good.”  Based at Church House in Hove, the organisation seeks to live out its vision to “Know, love and follow Jesus”.

The principal duties include:

• Providing advice and support to school leaders on strategies for improvement and raising standards in church schools
• Developing effective processes for school improvement based on monitoring, review and evaluation principles. 
• Supporting church schools and academies in their preparation for and response to Ofsted and SIAMS inspections.
• Advising school leaders on the development of the distinctive Christian character and the promotion of spiritual, moral, social and cultural development in the life of their schools and academies.

As an employer, and as a Church House team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

About You

The ideal candidate will:

• Be an experienced Headteacher with experience of delivering school improvement and educational excellence.
• Have the ability to build strong professional relationships, have challenging conversations and hold senior school leaders to account with sensitivity and understanding.
• Show evidence of good leadership and organisational skills and have the ability to prioritise tasks, risks and opportunities.
• Be a Christian and committed to the role that church schools play in the formal education and raising of standards.

For full details of the job please see the job description and person specification when you click to apply.

Please note this is post to which a Genuine Occupational Requirement under paragraph 1 of Schedule 9 of the Equality Act applies, the requirement being that the post holder is a practising Christian.

About the Organisation

The vision of the Diocese is to help people within the Diocese to know, love and follow Jesus. Based in Hove and serving the people of the Sussex across more than 360 parishes and 155 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

Benefits include:

• The opportunity to apply to use the DBF’s remote working policy to work from home for part of the week. 
• 28 days of annual leave, plus bank holidays and 2 privilege days per year (pro rata for part-time roles)
• Flexi-time, free parking, the ride to work scheme
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution.

Chichester DBF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. Our full safeguarding policy can be found here

This role is subject to an Enhanced DBS check and the post will involve travelling around the Diocese, some evening work and occasional work at weekends. 

Please note this is post to which a Genuine Occupational Requirement under paragraph 1 of Schedule 9 of the Equality Act applies, the requirement being that the post holder is a practising Christian.

Other roles you may have experience of could include Improvement Officer, Effectiveness Officer, School Improvement Officer, School Effectiveness Officer, School Effectiveness and Improvement, School Effectiveness and Improvement Officer, Head Teacher, Teacher, Deputy Head, Head of Year, School, Education, Education Improvement Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Supporter Experience Officer

We are looking for a Supporter Experience Officer to ensure supporters have a fulfilling and enjoyable relationship with the charity. If you can deliver exceptional supporter journeys driving long-term loyalty… then we want to hear from you!

Position: Supporter Experience Officer

Location: Swindon/Hybrid (2 days a week or 8 days a month in the office on average)

Hours: Full-time, office based every Tuesday and for Fundraising team meetings

Salary: £30,000 to £32,058 per annum

Contract: 12 month fixed term

Closing Date: 22 April 2025

Interview Date: 29 April 2025, in person at the Swindon office

The Role

The Supporter Experience Officer is responsible for giving supporters a fulfilling and enjoyable relationship with the charity. They deepen supporter relationships and strengthen sources of income by working strategically across the whole supporter journey.

Main responsibilities include:

• Oversee programmes of regular giving and incorporate positive ‘wow’ moments into the supporter journey 

• Ensure a dynamic two-way engagement with supporters

• Manage and deliver a quality supporter thanking process, including reviewing and maintaining thank you letter copy and processes, in liaison with the Supporter Services department

• Create and develop effective welcome strategies for new supporters across different channels

• Implement effective processes to ensure supporters are developing in their giving relationship

• Manage and develop effective strategies for reducing the number of lapsing donors

• Report on supporter attrition and satisfaction overall

• Maintain a comprehensive knowledge base of supporters and their demographics

• Seek to develop ways to improve the supporter experience

About You

You will have a demonstrable understanding of what drives and motivates Christian supporters, as well as a deep understanding of retention fundraising principles. Delighting supporters with positive ‘wow’ moments will be a core part of your remit. Well-organised and self-motivated, you will be a strategic thinker and have proven experience in analysing and reporting on campaigns.

If you are passionate about research and eager to contribute to meaningful public debates, we encourage you to apply. Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed. 

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply! 

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home. 

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available. 

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce. 

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help. 

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee 

Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as Supporter, Supporter Experience, Supporter Engagement, Supporter Care, Fundraising Supporter Experience, Fundraising Supporter Engagement, Fundraising Supporter Care, Fundraising, Fundraiser, Individual Giving, Individual Giving Fundraiser, Customer Service, Customer Service Officer, Customer Service Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We’re looking for a proactive and relational leader to drive the expansion of Fruitful Work at universities across the UK. In this role, you’ll launch and oversee new university chapters, manage our national mentoring scheme, coordinate key events, and support the growth of our London chapter.

This is an exciting opportunity to play a pivotal role in equipping Christian students to maximise their careers for the Kingdom.

Responsibilities

• University Chapter Expansion – Establish and support new Fruitful Work chapters at three leading universities.

• Mentoring Programme – Design, launch, and oversee a mentoring scheme for 50+ students (2025–26), recruiting and supporting both mentors and mentees.

• National Events – Organise national gatherings, including our annual conference and other key events.

• London Chapter Oversight – Support students and coordinate activities for our London-based community.

• University Engagement – Represent Fruitful Work at university events, freshers’ fairs, and Christian festivals.

Person required:

• A Pioneer & Self-Starter – Excited by the challenge of launching and growing new initiatives.

• Highly Relational – Able to connect naturally with students and build strong networks.

• Independent & Proactive – Comfortable working autonomously while staying aligned with team goals.

• A Strong Communicator – Confident in both written and verbal communication.

• Organised & Adaptable – Able to juggle multiple projects and keep track of key details.

• Mission-Driven – Fully aligned with Fruitful Work’s vision and passionate about seeing students use their careers for Kingdom impact.

• Familiar with university culture – Has an undergraduate degree and understands the mindset of students at top universities.

• Willing to Travel – Open to regular travel across the UK, including occasional overnight stays.

Key relationships

• Reporting to: Olly, Founder & Director

• Collaborating with: Olly, our intern, and wider Fruitful Work team

• Supporting: University students as they launch and lead chapters

Working details:

• Salary: £26,208 (outside London) / £28,808 (London) for recent graduates, with higher rates for experienced candidates.

• Hours: 40 hours per week

• Holidays: 25 days annual leave plus bank holidays

• Contract: Full-time contract with a one-month notice period

• Start Date: Flexible between 1st June – 1st September 2025

• Evening & Weekend Work: Often required for events and travel

Working location:

• During university term time, you’ll travel to different universities across the UK around once per week, often requiring an overnight stay.

• We aim to balance in-person collaboration with flexibility, and we’re still working out the best approach. At this stage, we expect that Olly, our intern, and you will likely work one day per week in central London and one day in an office near Guildford station (35 minutes from Waterloo), but this may evolve as we refine our working arrangements.

Application process:

• Apply before 30th April

• We will conduct interviews during the week of 12th May and aim to confirm the selected candidate shortly thereafter.

We are thrilled to be working in partnership with World Vision. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it’s needed most. At the heart of their mission is a deep commitment to demonstrating God’s unconditional love.

We are looking for an experienced fundraising leader to become their new Senior Head of Relationship Fundraising. This is a wonderful opportunity for a practising Christian to shape and scale high-impact relational fundraising. You will lead and integrate Philanthropy, Trusts & Foundations, and Legacy giving into a high-performing team, driving income beyond £10 million annually.

You’ll champion innovation, and personally steward ultra-high-net-worth donors while ensuring data-driven, replicable fundraising models. As a strategic and relational leader, you’ll bring operational excellence, spiritual maturity, and a coaching mindset to a dynamic, growing team.

Externally, you’ll be a visible ambassador, inspiring partners, representing World Vision UK at key events, and engaging with supporters. Internally, you’ll work cross-functionally to embed relationship fundraising into a multi-channel strategy that delivers exceptional supporter experiences. 

The successful candidate must be able to demonstrate:

• Proven track record of leading and scaling high-value fundraising programmes (philanthropy, legacies, and/or trusts & foundations), ideally within a complex or global organisation.
• Demonstrable success in delivering sustainable, multi-million-pound income growth through relationship fundraising.
• Experience of managing and coaching high-performing teams, with the ability to embed accountability, ownership, and development at all levels.
• Excellent project management and organisational skills, capable of delivering results in a dynamic, multi-stakeholder environment.

This is an incredible opportunity for a practising Christian fundraising professional to join a passionate team dedicated to serving the world’s most vulnerable children. You’ll help bring in vital income that will transform lives and make a real difference for children in need across the world.

For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement, explaining how you believe you match the requirements of the role, including the genuine occupational requirement to be a practicing Christian.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.

UK-based applicants only.

Location: Hybrid/Milton Keynes (Min 2 days per week onsite)

Closing date for applications: Sunday 13 April
Charisma vetting interviews must be completed by Wednesday 16th April
First round interviews: Tuesday 25 and Friday 28 April (online)
Final round interviews: Wednesday 7 May (in-person