Events Manager Jobs

Key responsibilities:

Income Generation

• Drive online income generation through effective use of digital fundraising platforms, social media, and supporter journeys.
• Optimise and manage digital giving platforms, such as Funraisin, to increase donations and supporter engagement.
• Expand and enhance peer-to-peer fundraising, ensuring fundraisers have the tools and motivation to maximise income.

Digital & Social Media

• Increase digital reach and visibility, making sure fundraising messages are seen and acted upon.
• Leverage social media fundraising tools, such as Elovate (CommittedGiving), to improve donor retention and engagement.
• Use AI-powered tools to streamline prospect research, automate content personalisation, and optimise donor engagement.
• Develop and execute strategies to convert social media and website visitors into long-term donors.

Support & Collaboration

• Provide guidance and digital tools to e-volunteers and fundraising champions, enabling them to spread AvMA’s fundraising messages and attract donations.
• Analyse and report on digital fundraising performance, using insights to refine strategy and improve return on investment.
• Contribute to digital income diversification, exploring new revenue-generating opportunities such as online retail or supporter-driven fundraising products (e-commerce experience desirable).

Other Duties

• To undertake other duties as required commensurate with this post.
• To travel as necessary for events and fundraising activities

Do you have a passion for fundraising? Do you want to put your faith to work to address homelessness? 

About the role

Hope into Action is a multi-award-winning charity which enables the church to house people affected by homelessness.  We housed almost 500 people last year and have exciting plans to grow further. We aim to combine both professional excellence and spiritual passion in all we do. 

The Supporter Relations Manager is a critical role responsible for raising c£1m a year from grants and donations from individuals and churches. You will also be responsible for our communications including our website and social media.

About you

We are looking for someone who can inspire people to support the work of Hope into Action.This will involve excellent written and inter-personal skills and the ability to present our work with conviction and credibility.

You will have the ability to oversee both the detailed work required in a grant application as well as communications which inspire our supporters.You will appreciate the importance of targets and accountability and valuing every one of our supporters. 

You will be a team player, committed to the Christian ethos of our charity and our model of working closely with local churches. You have a passion for how the Christian faith can make a difference.

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.

We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger organisations.

Impetus currently has 52 members of staff, supporting 25 charities with programmes across England, Wales and Scotland.

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with charities that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark-beating outcomes.

We provide these charities with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges. We are resolutely focused on outcomes and impact, driven by quality evidence.

Impetus is a registered charity and our charity number is 1152262.

About the Investment team

The investment team is responsible for selecting portfolio partners, managing our investments in these partners and supporting them to improve and scale their impact.

The investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.

The investment team has a good track record of role progression. All four Sector Leads and a number of our Investment Directors were promoted from within the team.

The team is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

About the Investment Manager role

The Investment Manager (IM) works as an integral part of the Investment Team to help deliver our mission – supporting portfolio partners to deepen their impact and scale their outcomes. This role works closely with Investment Directors and other Investment Managers, including both charity-facing support and internal support to the investment team.

The IM uses analytical rigour, project management and relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.

The IM role works across the portfolio, with the opportunity to work with various charities and Investment Directors, and may be involved in delivering the Impetus Leadership Academy. 

Key responsibilities

Investment Management

• Working closely with Investment Directors to support portfolio partners across all areas of our work - leadership, impact and sustainability - leading specific work streams like impact and/or financial management.
• Building trust-based relationships with charity leaders including CEOs, delivery staff and Programme / Impact leads, to become a valued advisor on practice improvement.
• Working closely with staff at our partners charities, providing guidance, thought partnership and capacity building.
• Working with Impact teams at charity partners to develop and refine impact management practices; data collection, dashboard development, performance review meetings, programme design and evaluation.
• Coaching charities' heads of functions (e.g. Director of Impact) to develop as leaders and help drive an impact-led approach within their organisations
• Curating pro- bono projects leveraging our large network of corporate volunteers to provide targeted support in key areas for our charity partners (e.g. strategy, marketing advice, financial analysis).
• Supporting Investment Directors with design and delivery of theory of change workshops, analysing charity impact data, developing and analysing pre-workshop surveys, facilitating workshops.
• Supporting Impetus’ quarterly peer learning forums for our charity partners, in particular the Impact Forum.
• Supporting the governance of our investments, preparing reports for Investment and Steering Committees.

Investment team support

• Supporting/leading the annual cycle of identifying new investments - mapping the landscape of charities in thematic areas (e.g. Apprenticeships and Skills), identifying high potential charities though analysis of key impact and financial data and reviewing the current evidence base.
• Playing a key role in due diligence of new charities, reviewing charity information (quantitative and qualitative) and drawing insights about their suitability for investment; This includes considering impact and scale potential, financial stability and developing a business case for investment including identifying risks. Requires strong relationship management with potential charity partners.
• Developing knowledge and expertise in Education and Youth Employment, staying up to date on relevant sector developments.
• Working closely with the Public Affairs team and ensuring teams are integrated in their thinking and approach – both ensuring we are coordinated in our support to the sector and working on cross-team projects that support the wider Employment and Education sectors.

Support to the Impetus organisation

• Working collaboratively on Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and events.
• Sharing the learning from our work across the team, across the organisation and externally 
• Working within Impetus strategy, policies and procedures.

Person specification

Essential

• A commitment to Impetus’ mission.
• Able to build productive, trust-based relationships internally and with external stakeholders including charity partners and co-investors
• Strong relationship building and management skills.
• Highly analytical and numerate, with good command of Excel.
• Clear and strategic thinker; able to identify key insights from a range of data outputs and translate into clear communication, including PowerPoint.
• Proven ability to work independently.
• Desire to be a thought partner to Investment Directors – contributing actively to team discussions and debate.
• Strong planning and time management, able to balance between priorities.
• Displays tenacity and initiative.
• Growth mind-set; seeks out and acts on feedback.
• A strong interest in partnering closely with charities that are doing what it takes to get better.
• A commitment to equity, diversity and inclusion in our work and our organisation.

If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.

Desirable

• Experience in consulting, investment management, or other in-depth grant making and capacity building work.
• Previous experience working with charities. Could be in a previous role, pro-bono volunteer or Trustee capacity.
• Experience in UK education and employability sectors 
• Experience in charity impact management and/or evaluation.
• Financial acumen - financial modelling, fundraising pipeline development, review of annual accounts and assessment of financial risk.
• Project Management experience.

Our commitment to equality, diversity and inclusion

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement. 

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 11:59pm Monday April 21st 2025

Interviews

First round interviews will take place week commencing 28th April 2025.

Second round interviews will take place week commencing 5th May 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

We are looking for an enthusiastic and talented fundraiser to join our team in the role of Community Fundraising Officer. 

JOB OVERVIEW

Working with the Events & Community Fundraising Coordinator, the Community Fundraising Officer will be responsible for planning and delivering a varied programme of community fundraising activities. This currently includes a recipe club, fundraising campaigns, online raffle and auctions, and attendance at events, alongside supporting individuals, organisations and groups who are organising fundraising events on behalf of the Trust.

While prior third sector experience is required, it's just as important that the successful candidate has excellent communication skills and strong organisational and administrative abilities. This is an exciting time to join the team as we drive a new strategy forwards to widen our presence across the country and increase active involvement with the Trust.

Responsibilities

• Design and deliver polished supporter journeys for all community fundraisers, ensuring maximum fundraising returns.
• Answer general enquiries and distribute community fundraising packs to supporters who are holding local events or participating in our fundraising campaigns.
• Recruit and manage volunteers, encouraging them to promote the Trust within their local community through event attendance and fundraising initiatives.
• Organise volunteer attendance at the Trust’s own challenge events, including Trailwalker. Handle requests from supporters for Trust representative to attend events, talks or cheque presentations.
• Identify appropriate third party events and manage the Trust’s attendance, with the aim of engaging with supporters, recruiting volunteers, and strengthening the Trust’s brand.
• Work with the Events & Community Fundraising Coordinator to develop a yearly strategy to grow income from community fundraising in line with the wider strategy. Develop new income streams through campaigns and/or introducing new communities to the work of the Trust.
• Formulate and oversee the annual Community Fundraising budget, including income and expenditure. Liaise with the donations processing and Finance teams to ensure challenge and community income is allocated and recorded correctly.
• Work with the Communications team to ensure effective promotion of community fundraising initiatives across all relevant mediums.
• Work with the Communications team to showcase any new initiatives, developing attractive and innovative fundraising assets and ensuring they are readily available for our supporters. Set up smooth, accessible sign-up processes, capturing contact preferences and relevant data that will assist with evaluation and analysis.
• Monitor and report on agreed KPIs relating to Community Fundraising.

Skills

Applicants for this position should be able to satisfy the following criteria:

Essential

• Excellent communication skills, both verbal and written
• Ability to develop and implement new initiatives
• Highly organised and efficient in project management
• Ability to develop working relationships with a range of supporter backgrounds
• Strong administrative skills
• Excellent IT skills, particularly Excel, Word and PowerPoint
• Ability to prioritise and manage own workload, and work to deadlines
• A positive outlook and supportive team player
• Flexible, can-do attitude, with the ability to remain calm and professional when under pressure
• Willing and able to work additional hours at events over evenings and weekends
• Prior experience of working for a not-for-profit organisation

Desirable

• Experience of supporting community and/or event fundraising
• Knowledge of Data Protection regulations
• Working knowledge of a CRM database
• Full UK Driving license, and willingness to drive hired vehicles

Join us in making a difference through effective fundraising efforts!

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. 

An opportunity has come up to play a pivotal role in the implementation of our new strategy. We are looking for a Direct Marketing Manager to lead our Cash and Raffle programme on a 12-month contract.

To be successful in this role, you will have proven experience of planning, implementing and evaluating successful direct marketing acquisition and retention programmes with demonstrable understanding of the key performance indicators affecting outcomes. 

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 23rd April 2025
Interview date(s): 30th April – 1st May 2025 (1st round); 7th – 8th May 2025 (2nd round)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Are you a Communications Manager, with international charity experience? I’d love to talk to you about an amazing opportunity to develop and deliver the communications strategy of a forward-thinking campaign that advocates ‘every child deserves quality early years childcare and education’.

You will join a leading global children’s charity committed to ending the education crisis, as their new Communications Manager, responsible for developing and managing the full communications strategy, across digital campaigning, social media, content, partner comms, creative ideation, and celebrity championing. This role requires you to be both strategic and hands-on, if you enjoy executing communications across varied channels, then this could be the role for you!

The Early Years campaign is fun, disruptive and attention-grabbing. You’ll help generate and create creative communication moments from global actions to experiential events and conference pop-ups.

It's essential you have experience delivering communications for a global audience, working for an international charity that is campaigning or lobbying for change.

• You will join a forward-thinking employer!
• 4 day working week (Monday-Thursday, the whole charity has Friday’s off)
• Permanent
• Hybrid- 1 day in the London office, 3 days working from home
• Salary £40,000

Please apply ASAP, applications are being reviewed on a rolling basis until the position is successfully filled. Apply for more information about this exciting role!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This all-round fundraising role will support a range of income-generating activities, working closely with the Head of Engagement to ensure the events programme and our challenge events programme expands and grows from strength to strength. 

The successful applicant will be proactive, enthusiastic and organised and is someone who thrives in busy environments and is passionate about engaging supporters. They will have experience in charity fundraising and challenge events, have great organisational skills and strong communication skills. 

Please read our full Recruitment Pack which contains full details and person specification. We do require a covering letter and a CV to consider your application.

If you want to make a real difference to the experiences of women and birthing people in maternity care, by increasing understanding of the law amongst healthcare professionals, those who manage and regulate maternity care, and community organisations please read on and download our recruitment pack. Please note that this is a remote UK based role.

About Birthrights:

Birthrights was founded in 2013 with the understanding that at the heart of the poor experiences and outcomes of maternity care for so many people in the UK, is a consistent failure to listen to the voices of women and birthing people and a complete disregard for their fundamental human rights. We champion the rights of women and birthing people through information and support, training, campaigns, research and legal action. You can read our new 10-year strategic framework here Strategy - Birthrights.

About the role:

This is a central and valued role in our Senior Leadership Team. The position is critical to our work in training healthcare professionals to understand how the law applies to practice and our work to empower communities with the tools and language to advocate for their rights. You will be delivering our ambitious plans to take our training service to the next level at this critical time, with support of our two brilliant training co-ordinators and a wider network of associate trainers. You will balance overseeing some exciting new projects with ensuring quality delivery of our training to meet our income targets.

Home-based (UK based and able to travel to deliver training across England and Wales, and to attend some in-person meetings and events predominantly in London and Birmingham).

About You:

We are looking for someone who has the ability to manage an income-generating service, meet the strategic goals of the service, and identify advocacy opportunities towards our ambition for long term and systemic change.

You will be a collaborative and empathetic leader, with experience managing an operational service or team and generating income or managing budgets. You will have experience developing or delivering training and have some understanding of human rights law or the challenges faced by too many women and birthing people in maternity care in the UK.

We still want to hear from you even if you don’t meet all our criteria. Please tell us about experiences that have not been included here, but that you feel might be relevant to this role.

Title: Operations Officer

Location: Coram’s Fields, 93 Guilford Street, London, WC1N 1DN

Responsible to: Chief Operating Officer Salary: Up to £34,000 per annum (subject to experience)

Contract Type: Permanent Hours: 35 hours per week (includes some evening and weekend work)

Benefits: 26 days annual leave, defined contribution pension scheme, tax-free childcare scheme, café discount, employee assistance programme, cycle-to work scheme

Role Summary

Coram’s Fields is a unique charity in the heart of Bloomsbury, London. In addition to our iconic 7-acre child-friendly park, we run a variety of services and enrichment programmes to support local young people and their families, including a nursery, an after-school and holiday club, a drop-in centre for parents of under-5s, a vibrant youth centre and a sports programme. We proactively host a wide variety of community events and celebrations, and our facilities are available for private hire to generate income for the charity.

The Operations Officer role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant running of our seven-acre site, services, park events and oversight of income streams. It is an exciting and highly collaborative role offering a fantastic opportunity to combine effective communication and organisational skills with a passion for helping young people and a desire to develop commercial and business development experience.

Main Duties and Responsibilities:

General operations, processes and systems 

• You will be responsible for the oversight and continuous improvement of organisational procedures including IT, GDPR, Health and Safety, Fire Evacuation, incident management.
• You will be responsible for briefing staff across the charity in the use of these procedures and working with the Office and HR Manager to arrange training for staff where necessary. 
• You will be responsible for improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively. 
• You will be responsible for ensuring that organisational procedures are documented and accessible on the internal SharePoint.
• You will be responsible for developing and overseeing a new volunteer infrastructure for the charity, working with teams across the organisation to deliver a consistently high-quality volunteer experience for all with standard recruitment, induction, and on-going oversight procedures.

Events and project management 

• You will be responsible for coordinating and overseeing a diverse and inclusive programme of park events, making the park an interesting and vibrant place to visit, encouraging the community to gather and socialise, and generating income to support the work of the charity.
• You will have responsibility for working with internal and external stakeholders to ensure each event is well-planned, managed safely and compliantly with all regulations and laws, and executed successfully within budget. 
• You will work with the CEO, COO and Buildings and Facilities Manager to support capital projects, liaising with external stakeholders, contractors and the Local Authority to ensure the effective operation of the site. Commercial Operations
•  You will operationally oversee our facility-hire income (halls, sports facilities, and grounds) and be responsible for: – ensuring necessary contracts, waivers, and legal/statutory documents are completed – executing effective marketing and promotions, and creating high quality promotional content for our website and social media – regularly reviewing fees in relation to the hire of our facilities and making recommendations for changes to these – understanding and improving the utilisation of facilities – supporting the COO to develop and grow partnerships with local organisations and schools – improving the efficiency of our booking systems/processes and overall user experience 
• You will be responsible for identifying new (temporary and permanent) opportunities and third party partnerships to bring new experiences, enjoyment and enrichment to local young people while also generating income for the charity. 
• You will work closely with our Café Manager to grow the profile and income generated by our cafe through improved park signage and park visitor experience initiatives, and integration of the café into the hall and sports hire customer journeys.

Other 

• You will be expected to undertake personal development and training where required or beneficial for the role, and to attend regular supervision and appraisal sessions.
• To undertake any task that may be request from time to time by the CEO or Board of Trustees, as may be consistent with the nature and scope of this post.

How to apply: Please submit your CV and a Cover Letter outlining how you are good fit for the role!

* We can only consider applications from candidates who submit a cover letter detailing how their experience aligns with the job criteria and how the role fits with their career goals.

Diversity and inclusion matter to us. Coram’s Fields is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community, from a diverse range of backgrounds. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for the families and children we work with.

Coram’s Fields is committed to safeguarding and protecting the welfare of all children and young people. All those applying for a role with the charity are subject to robust safeguarding checks and will need to demonstrate clearly their commitment to safeguarding. All appointments are subject to a satisfactory enhanced DBS check and all post holders are required to register with the DBS update service.

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £20 million through their Facebook Challenges and Virtual events. 

We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event. 

On a day to day basis, our team maintains a safe and welcoming environment and ensures all challenge participants feel valued and well supported. Our reputation for delivering an excellent service has helped our agency grow at a rapid pace and we are fast approaching our busiest period. We are now on the lookout for talented fundraisers who understand the value of supporter care to join our team.

About the role

Our moderators manage Facebook groups of up to 18,000 virtual challenge participants. You will be working with some of the biggest names in the sector, supporting them to raise five and six figure sums. 

This role is perfect for skilled fundraisers who can provide excellent supporter care, and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9am (or earlier), wrap up by 9pm and adhere to our sub-three hour response time. 

As a Fundraising Group Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Responding to all post and queries in under three hours

• Maximising registration conversions and fundraiser activation 

• Providing fundraising support to challenge participants

• Ensuring that the group is a safe, constructive and positive environment

• Going above and beyond at all times to provide participants with an incredible experience

Our moderation takes place between 9am and 9pm, Monday-Sunday. Different challenges have different requirements and whilst you need to be on hand to monitor the group during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional fundraising experience. They will understand the importance of stewarding relationships and be committed to always acting in the best possible way for the charities we work so hard to support.

Full training will be provided alongside regular one to one and monthly team meetings. 

On a day to day basis you will:

• Work off your own initiative and have exceptional time management

• Be the charity representative for the event

• Maintain a safe and positive environment 

• Identify and solve/diffuse issues within the groups

• Bring your own personality to the role 

• Follow clear processes

• Engage with participants using a warm, friendly and informal tone

• Respond to posts and questions in a timely manner

• Respond to inbox messages from participants

• Use personal Facebook profile to moderate groups (this allows us to build relationships with participants)

• Encourage and motivate participants 

• Work on GivePanel to manage registrations 

• Post engaging content on a daily basis 

• Identify, report and signpost all safeguarding concerns 

Person Specification 

Essential

• At least three years’ professional fundraising experience

• Have own Facebook profile and strong understanding of the platform

• Be available for between 3 and 6 days per week (including one weekend day) 

• Excellent written communication skills 

• Ability to work off own initiative 

• Strong attention to detail

• Team player 

• Ability to multitask

• Problem solver 

• Creative and innovative 

• Exceptional time management skills

• Keen to learn new skills - your fundraising experience is a fantastic platform however group moderation can be a steep learning curve!

• Must be available to quickly adapt throughout the day should issues on the group arise

Desirable:

• Events and individual giving experience 

• An understanding of the Facebook Challenge model and/or experience of running Facebook Challenges

• Experience in using GivePanel or similar platform 

• Experience in managing Facebook Groups 

As our Head of Programmes you will manage our programmes from beginning to end - ie. from when a learner joins our Supported Internship Programme until they have been in employment for 6 months. 

This includes and is not limited to; managing our Programme Coordinators, managing relationships with our programme partners (Mencap, AOD), keeping the Fair Shot team as involved as possible, building a network of Fair Shot employers to take on our learners following their 11 month training programme, monetizing the programme, and supporting both the employer and ex learners for 6 months and offering. As a Head of department you will also be responsible for upholding our Fair Shot values,  ‘How we stand up for Fair Shot’ priorities, contributing to the growth, vision & strategy of FairShot. 

• Shift pattern: 5 days a week flexible working (3 days in office, 2  at home) 

• Paid Holidays – 30 days (including Bank Holidays) 

• One Friday off a month 

• 1 hour of free work coaching a month 

• Flexible workdays

• Budget assigned to your programme that includes travel expenses

• Free beverages at the Cafe

• 50% discount on all Cafe food

• 30% discount on our retail products

• Fun days with the learners and staff members

• Training for career development based on role and interest 

• DBS enhanced checked - we provide

• Safeguarding vulnerable adults course - we provide

Programmes

Support the team in improving logistics, operations, and collaboration with the café team. Ensure seamless integration of internal and external processes to optimize efficiency and effectiveness.

Employment Programme

Lead the strategic direction of the employment programme, securing 15+ employer partnerships annually. Monetise the programme, manage contracts and payments, and organise the annual Fair Shot employment network event. Build and maintain a database of employer partners, working with the Marketing Manager on newsletters and engagement. Support graduates and past employers while continuously improving programme growth and sustainability. Represent Fair Shot at career fairs, panels, and events, ensuring strong employer relationships. Maintain impact reports based on employer and graduate data.

Managing Supported Internship & Employment Programme Coordinators

Oversee and support team members in their roles. Conduct four performance reviews per year as per Fair Shot policy.

Managing Partnerships

Act as the Designated Safeguarding Lead, implementing behavioural policies for learners and graduates. Manage partnerships with Mencap and AOD, ensuring smooth collaboration, resolving conflicts, and supporting skills coaches. Continuously improve the programme in alignment with Fair Shot’s mission and learner needs.

Mentorship Programme

Train and support mentors to ensure their success. Maintain strong mentor relationships and foster a sense of belonging within the Fair Shot community.

Impact

Lead impact measurement for the employment programme, engaging with learners, employers, parents, and the Fair Shot team. Align all impact assessments with Fair Shot’s Theory of Change model, conducting annual reviews and refining outcomes. Gather insights via surveys and create content for the Social Impact Report with Marketing support.

Programme Link with Fair Shot & Mencap

Bridge communication between the Fair Shot team and Mencap management. Ensure collaboration across departments, keeping all teams informed and involved. Establish feedback loops, communication structures, and regular updates to ensure alignment and programme visibility. Support the Marketing Manager in raising public awareness of Fair Shot’s initiatives.

Fair Shot Role Model & Ambassador

Uphold Fair Shot’s values and cultivate a positive organisational culture. Represent Fair Shot at panels, webinars, podcasts, and networking events to promote the mission and grow partnerships. Strengthen employer engagement and advocate for inclusive employment opportunities.

We are seeking a passionate and enthusiastic Operations Manager to join our friendly and supportive team.

Main purpose of post 

You will manage Survive’s daily operations to keep the organisation compliant and functioning efficiently and to lead on specific projects to further the organisation’s mission and strategic aims.

You will attend regular meetings with the CEO, be an active member of the Senior Management Team (SMT) and attend other internal meetings and working groups.

You will also be instrumental in the Client Journey working group and their work to streamline and improve services. Where necessary, you will represent Survive at external meetings and working groups. 

You will be responsible for the completion of timely performance reports to the Board of Trustees and internal working groups. This role will also provide statistics for internal/external use as/when required.

You will oversee a number of internal projects and external pilot projects.

Outline of main duties 

The following is a summary of the key responsibilities of the post. It is not intended to be an exhaustive list, and the post-holder may be required to carry out other duties which are appropriate to the scale and nature of the job role. 

Operations:

o ensuring that key tasks and our contractual obligations are being fulfilled. You will ensure accurate and appropriate record keeping across the team on our database, Charity Log.

o working with the SMT on an organisational design structure which meets the needs of our growing service

o attending SMT and Client Journey working group meetings to discuss and resolve organisational challenges and help address ‘bottlenecks’ in service provision’

o taking responsibility for premises including the Micklegate office and remote counselling locations. Includes liaison with the landlord, booking rooms and inspecting premises to ensure they are suitable for counselling

o taking responsibility for health and safety in our York office

o compiling risk assessments for the York office, satellite locations, home workers and external events and activities.

IT and phone systems

o providing training and support on IT and Survive’s systems and software to staff, volunteers and trustees.

o liaising with Survive’s IT and phone/broadband suppliers regarding upgrades, service continuity, security and risk management

o answering first line technical questions before escalating to Fusion Systems

o controlling system access permissions to software applications and Sharepoint folders

o setting up new and managing existing software applications to ensure Survive is making the best use of technology to assist with organisational efficiency

o being responsible for the purchase, upgrading, maintenance and disposal of IT hardware and mobile phones within approved spending limits, and preparing costed proposals for Board approval, where necessary

Policies and procedures

o You will follow Survive policies and procedures including (though not limited to) Safeguarding, Health and Safety, Confidentiality, data protection and information sharing

o You will monitor the data that Survive holds for clients in order to comply with the organisation’s confidentiality policy and with UK GDPR including responding to third party disclosure requests and Data Subject Access Requests (DSAR) from service-users, former service-users and third parties

o You will contribute to the maintenance and development of Survive’s policies and procedures

Resources

o ensuring that Survive obtains value for money and works to achieve efficiency by reviewing practices, systems and processes and making changes and recommendations where necessary

o managing the procurement process for insurance, leases, suppliers and contracts in order to get the best value and to meet the needs of Survive

o attending the Finance and Resources sub-committee meetings to advise on contracts and suppliers

Projects, monitoring and evaluation

o attending external meetings with funders, partners and commissioners where required, and where necessary, provide monitoring and evaluation reports

o attending working groups to represent Survive

o liaising with partners to develop and secure funding for pilot projects and be responsible for ensuring key milestones are met and the production of regular monitoring and evaluation reports

o providing reports to the Board of Trustees including Survive’s performance against Key Performance indicators (KPIs)

o You will plan and deliver specific projects, working with internal and external stakeholders and reporting on key outcomes and deliverables. For example, you will maintain existing accreditations (e.g. The Survivors’ Trust) and work towards gaining new accreditations (e.g. BACP)

Person Specification – Operations and projects manager 

Qualifications 

• You will have a good standard of general education and ideally a qualification in one or more of the following areas: business administration, project management, charity management

Operations 

• Experience of procurement and managing supplier contracts

• Working knowledge of Health and Safety legislation and UK GDPR
• Ideally, you will have worked or volunteered in the charity sector 

Team relationships 

• Able to deliver training, as required – especially IT training 

• Able to work effectively as part of a team and create, build and sustain good working relationships 

• Ideally, experience of managing change and supporting a team in embracing new ways of working 

Experience, knowledge and skills 

• You will have excellent IT knowledge and skills and be able to support the team. You will have experience of Microsoft Office applications and computerised client databases (we use Charity Log)
• You will have ideally have experience of delivering contracted services
• You will have experience of maintaining and enforcing boundaries, adhering to policies and procedures and handling sensitive information
• Ideally you will have some knowledge and understanding of issues relating to rape, sexual assault and child sexual abuse, and its impact on survivors

Projects, monitoring and evaluation

• Experience of overseeing pilot projects, ensuring key milestones are achieved
• Experience of compiling performance, monitoring and evaluation reports
• Able to research, analyse and summarise information 

• Ideally have experience of overseeing external accreditation processes

Personal

• An interest in the work that Survive does to support survivors of sexual trauma  

• A commitment to uphold and work towards Survive’s values including active promotion of equal opportunities, diversity and inclusive practices 

• Able to work independently and prioritise work effectively to meet demanding deadlines 

• Able to liaise effectively with statutory and voluntary sector partners and build good working relationships 

• Excellent listening skills; written and verbal communication skills

• A flexible approach to work and problem solving and ‘can do’ attitude to get things done 

Priorities for the first 6 months – what you will be working on:

• Getting to know the Survive team 

• Getting to know key external contacts
• Review of Survive’s suppliers and contracts, including our telephone and video calling needs to ensure we are getting the best value for money
• Review of internal processes as part of the Client Journey group

• Become confident in the use of our client database Charitylog in order to produce reports and statistics
• Understand pilot pathways from NHS and East Riding of Yorkshire 

Where possible, interviews will be held on Tuesday 22nd April in York

Company Overview

Holocaust Centre North promotes education on the Holocaust and post-Holocaust issues, including building new lives in the North of England and intergenerational memory and trauma. Our work across collections, learning, artistic research and survivor welfare seeks to foster a culture of care and promotes awareness about the relevance of Holocaust history in the present. We work closely with refugees of Nazi persecution, their families and carers, artistic practitioners, researchers and schools to create a space for nuanced dialogue about the ongoing relevance of the Holocaust. We strive to provide opportunities for reflection on the role that this dark chapter of our shared history plays in the now and to reframe Holocaust memory within contemporary critical frameworks.

Summary

Are you an ambitious fundraising professional ready to elevate your career to the next level? We are seeking a dynamic and passionate individual to step into the exciting role of Head of Fundraising within our small but ambitious and growing team. This is a unique opportunity to significantly shape and expand our fundraising strategy while working alongside enthusiastic, dedicated, and caring colleagues committed to making a meaningful impact through powerful community engagement and thought-provoking contemporary dialogue.

As Head of Fundraising, you will have the opportunity to take on significant responsibility by innovating and enhancing our membership programme, forging new and impactful corporate partnerships, and curating engaging annual fundraising events. Your creativity and strategic insight will directly influence our future growth and sustainability. We have a proven track record in supporting and developing our team members to achieve their professional goals, ensuring you have ample opportunities for growth and advancement.

At Holocaust Centre North, genuine community relationships lie at the heart of our mission. You will play a pivotal role in deepening and strengthening these vital connections, ensuring the long-term sustainability of our work in Holocaust memory and contemporary critical engagement.

Join us and make a meaningful difference in a supportive environment where your ambition and vision can thrive!

Main Duties and Responsibilities

• To strengthen Holocaust Centre North’s patrons’ scheme ‘The Northern Line’​​
• To lead on grants fundraising
• To establish a corporate giving programme
• To establish and run an annual programme of fundraising initiativesTo establish and run an annual programme of fundraising initiatives

For more detail about the role's main duties and responsibilities please visit our website.

Person Specification

Experience

• Proven experience in fundraising, with a track record in individual giving, corporate partnerships, or event fundraising.
• Experience of engaging and stewarding donors, supporters, or stakeholders in a charity or cultural organisation.
• Experience in writing successful funding applications for trusts, foundations, or statutory funders.
• Experience in planning and delivering fundraising events, including donor cultivation events and community fundraising initiatives.
• Experience of working with communities, volunteers, or grassroots networks to encourage participation and engagement.

Skills

• Strong relationship-building skills, with the ability to connect with supporters, funders, and corporate partners.
• Excellent written and verbal communication skills, with the ability to craft compelling fundraising applications, donor communications, and event materials.
• Strong project management skills, with the ability to balance multiple priorities, meet deadlines, and deliver high-quality outcomes.
• Ability to analyse fundraising data and trends to inform strategy and reporting.
• Strong organisational skills and attention to detail, ensuring efficient record-keeping and reporting.
• Confidence in public speaking and presenting to potential donors, partners, and community groups.

Interests / Personal Attributes

• A passion for the work of museums, heritage and the role of the charity sector in bringing communities together.
• A commitment to ethical fundraising and relationship-driven donor stewardship.
• A proactive and creative approach to fundraising, with the ability to spot new opportunities and develop innovative ideas.
• A collaborative and team-oriented mindset, with a willingness to work closely with colleagues across Collections, Learning & Communities, as well as University partners.
• A commitment to inclusivity, accessibility, and engaging diverse communities in fundraising activities.
• Resilience and adaptability, with the ability to navigate challenges and maintain enthusiasm in a fast-paced environment.
• Willingness to work occasional evenings and weekends for events and donor engagement activities.
• Interest in Holocaust education and its potential to be a force for good in the modern world, memory, and contemporary critical engagement with history.

How to Apply

To apply for this role, please download and read carefully our Job Description and Person Specification and send the below to the email address included in the application pack.

• Your CV – This should include your professional experience relevant to the role, whether in a paid or voluntary capacity.
• A Cover Letter – Please explain how you meet the experience, skills and interests/personal attributes criteria in the person specification, providing examples where possible.

We recognise that some candidates may prefer to demonstrate their achievements visually or through other formats. If you would like to, please feel free to attach links, PDFs, photos or videos in support of your application.

Deadline for applications: 23rd April 2025

We look forward to receiving your application and appreciate you taking the time to read this opportunity.

Job Types: Part-time, Temporary

Contract length: 24 months

Pay: £31,470.00-£34,063.00 per year

Expected hours: 22.5 – 30 per week

Benefits:

• Additional leave
• Flexitime

Work Location: In person

Application deadline: 27/04/2025

Title: NTD Programme Manager

Salary: Local terms and conditions apply

Location: Monrovia, Liberia

Contract: 24-month Fixed Term Contract

Hours: Full time – 35 hours per week

About the role

We are looking for a NTD Programme Manager to implement NTD Programmes in Liberia, and oversee the development, design, budget, and monitoring and evaluation of the programme.

As the NTD Programme Manager you will deliver the NTD Programme targets, programme management guidance, and direct technical support to build the development of integrated NTD programmes and advocacy for the elimination of NTDs in Liberia, as well as being responsible for maintaining an excellent working relationship with our partners, particularly the Ministry of Health.

Further responsibilities include:

• Participate in strategic planning processes to successfully drive the direction and delivery of cost-effective services and ensure objectives are met in line with national policies and Sightsavers’ NTDs elimination goals. 

• In collaboration with key stakeholders, lead the development of country level NTD action and implementation plans. 

• Provide leadership and guidance in the implementation of NTDs programmes in Liberia to ensure that prevalence trends are effectively tracked and the data collected is used to develop integrated/co-implemented NTD programmes and elimination evidence. 

• Provide effective management, coordination, technical advice and resource allocation necessary to support the country programmes to deliver NTD targets through quality service delivery. 

• Support the country the team to establish and maintain effective relationships with the Ministry of Health, and other partners in order to advance sustainable national plans and integrate them into the existing public health delivery systems. 

• Lead on supporting the country team in rolling out real-time monitoring of MDA coverages and evaluating NTD programme performance. 

• Assist in preparing Budgets for projects and monitor expenditure against these, advising the Senior Programme Manager on financial trends etc. 

• Develop relationships with other NGOs to support funding and delivery of services. 

• Represent Sightsavers at appropriate national/regional/global forums. 

• Assist project teams and the Ministry of Health in disseminating information on NTD activities, studies, research and lessons learned at national and international level.

• Ensure integration of safeguarding into NTD programme design implementation, monitoring and evaluation.

Skills and Experience

As the successful candidate you will have extensive experience of strategic programme development within an INGO, possess technical knowledge of Onchocerciasis (Oncho) and Lymphatic Filariasis (LF), and have experience of managing an integrated NTD programme in Africa, ideally in an international context.

Further requirements include:

• Experience developing and managing public health programmes. 

• Understanding of the Liberia health system. 

• Advocacy experience. 

• Experience of donor and partner relations including supervising and monitoring programme partners and activities. 

• Knowledge and experience of FCDO. 

• Experience of managing project staff   

• Able to travel 8-12 weeks a year (nationally and internationally)

The Technical Manager is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.

Next Steps

To apply for this exciting new opportunity, please submit your CV via our recruitment portal and answer the application question. We are particularly interested in learning of your motivations for applying.

The evaluation process will include a written task stage and then an oral interview, for candidates successful from the written task. We anticipate the written task to take place during the week commencing 14 April 2025, and the oral interview will take place on 23, 24, and 25 April 2025, at our Monrovia office.

Closing date: 6 April 2025

As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.