Event Manager Jobs
Executive Assistant to the Director and Business Support
Are you seeking a new challenge using your executive assistance and business support skills, looking to step up in your career and wanting to make a difference as part of a small team in a fascinating and collaborative environment? This role at Greenwich Hospital could be for you.
About Greenwich Hospital
A unique Crown body, Greenwich Hospital supports the Royal Navy community by awarding grants to support education, welfare and acute need. As a leading funder working to support the Royal Navy community, our funding and partnerships deliver positive change for those who need it and empower people to thrive.
The role
This is an exciting time to join Greenwich Hospital as we work through a significant change agenda. With responsibility for supporting the Director of Greenwich Hospital (DGH) and the Senior Leadership team, as well as providing other business support, this is a varied and rewarding role. You’ll be working closely with other team members to ensure a positive, joined-up and dynamic working environment representing the office of the DGH externally with a wide variety of stakeholders within the Royal Navy, Ministry of Defence and the Naval charity sector. This is a key role within the Greenwich Hospital team and an opportunity to significantly contribute to our work.
- Full-time (35 hours per week)
- Circa £40,000 - £45,000 per annum, depending on experience
- Hybrid, including at least 3 day per week in London
- Very generous annual leave allowance
Further details including the job description and how to apply can be found on our website.
Greenwich Hospital aims to be an equal opportunities employer and welcomes applications from all sections of the community, including former members of the Armed Forces.
Deadline for applications is midnight on 1 January 2025.
Shortlisted candidates will be invited to interview in person in London on 7 January 2025
We reserve the right to close this vacancy early and bring forward the interview date, if we receive enough suitable applications to take forward to interview prior to the published closing date.
The client requests no contact from agencies or media sales.
Role purpose
As Digital and Social Media Manager, you will be using digital communication channels to support the engagement of our community of supporters, partners, patients, families and staff in the work of the charity and helping realise our shared ambition with the Trust to be national leaders in the delivery of patient care and health innovation.
The Digital and Social Media Manager is part of a collaborative and creative team responsible for the development and delivery of the CW+ Communications and Marketing strategy, including on- and offline communications, PR and media, donor stewardship and marketing collateral, and events support.
Reporting to the Head of Communications and Marketing, the Digital and Social Media Manager will be proactive in shaping and managing the charity’s digital presence (including the website), with a strong focus on tracking and using data. They will inform the direction of multiple exciting strands of work by providing insight into digital trends and performance.
Highlights for the year ahead include:
- Maximising the impact of the charity’s new website (launched September 2024) and ensuring that tracking and conversion metrics are optimised.
- Building and sustaining momentum for the Thirty at Thirty campaign, ensuring that we are consistently focused on building relationships and widening our supporter base via digital channels.
- Celebrating the continued success and impact of the CW Innovation programme, which marks its five-year anniversary in October 2024.
- Promoting the impact of our Arts in Health programme, including the creation of new world-class facilities for staff and patients on both of our hospital sites.
Key responsibilities and duties
- Working with the Head of Communications and Marketing to ensure effective, data-driven use of CW+ digital channels (website and social media) in support of marketing, communications and fundraising plans.
- Working with the Head of Communications and Marketing to develop the annual social media plan.
- Working closely with the Public Fundraising Manager to ensure that the charity’s fundraising activities are being effectively supported and promoted across all channels.
- Working closely with the Fundraising Team on the development, launch and management of fundraising campaigns and leading on the use of paid socials (including budget management, tracking and reporting).
- Leading on using digital tracking, analysis and insights to inform and adapt digital content and strategy as the charity’s strategic needs evolve.
- Providing expert ownership of Mailchimp (or other mailing platforms as required) and ensuring PECR/GDPR compliance.
- Strategic oversight and day-to-day management of the CW+ website and social media channels, including creating accurate, creative content and assets that conform to the CW+ style and brand guidelines.
- Recommending improvements and optimising content to increase performance.
- Being the main point of contact with external developers, designers and suppliers where necessary.
- Leading on website accessibility, updating and informing colleagues as necessary.
- Supporting the delivery of CW+ events.
- Commissioning and creating content for offline channels.
- Proofreading and editing copy, ensuring that it adheres to the CW+ tone of voice and style guidelines.
- Carrying out any other duties within the scope, spirit and purpose of the job, as requested by the line manager.
Person specification Essential skills and experience
- Communications and content creation experience across a wide range of channels including digital and print.
- Demonstrable experience of tracking and analysing data in support of effective marketing and communications activities in line with strategic objectives.
- Experience of website Content Management Systems and Customer Relationship Management systems, and how they interact.
- Strong understanding of Google Analytics and Meta Ads Manager.
- Track record of running end-to-end income-generating campaigns.
- Extensive experience of using digital marketing email platforms.
- Understanding of Web Content Accessibility Guidelines and SEO.
- Understanding of current PECR and GDPR guidelines.
- Understanding of running reports, segmenting audiences and setting up automated flows in an email marketing platform such as MailChimp.
- Experience of updating, monitoring and managing multiple social media platforms including managing paid campaigns.
- Knowledge of social media publishing tools such as AgoraPulse or Hootsuite.
- The ability to communicate clearly and effectively, orally and in writing, tailoring messages for different audiences and stakeholders.
- Excellent writing, copy-editing and proofreading skills.
- Excellent attention to detail.
- Experience of working in a busy communications, PR or marketing team.
- Experience of working to tight deadlines and managing schedules internally and with external suppliers.
- Experience of working to corporate style and brand guidelines.
- Good working knowledge of Adobe Creative Suite.
Desirable skills and experience
- Intermediate/advanced Adobe InDesign skills.
- Experience in a healthcare or NHS charity setting.
- Experience of Asana or a similar work management platform.
Personal attributes
- Excellent interpersonal skills and a proactive and collegiate approach to work.
- The ability to work in a collaborative and sensitive way within a team, across an organisation and with external stakeholders.
- The ability to respond effectively to changing priorities, manage competing deadlines and perform well under pressure.
- Well organised and proactive with strong attention to detail.
- Commitment to the purpose and ethos of CW+.
- The ability to interpret data and extract valuable insights.
Key terms and benefits
- Hours: 35 per week (normally 9am-5pm, Monday-Friday. Please note that there is a requirement to be in the office approximately 50% of the time.
- Pension: employer contribution of 8%.
- Holiday: 27 days per annum, plus UK bank holidays (pro-rata for part time staff).
- Probation: six months is standard unless you have a specific reason to reduce/increase.
- Other benefits available: HSF health plan, season ticket loan.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The British Asian Trust is a diaspora-led international development organisation, delivering programmes tackling problems and inequalities in the areas of education, livelihoods, mental health, child protection and conservation in South Asia.
As Philanthropy Manager, you will work in a small, dynamic team – aiming to secure lasting, unrestricted donations and foster high-impact connections through BAT’s Founders Circle and other HNW prospects, corporates and family foundations.
You will manage and renew a mid-level donor portfolio, working closely with the executive team and senior volunteers (including Trustees) to maximise network opportunities and proactively make fundraising asks at a 5-figure level. This role is ideal for someone with the skills and confidence to work proactively to engage donors directly, supporting the team as needed with larger asks and cross-team collaborations. You will drive donor relationships, create effective donor engagement strategies, and develop compelling copy/proposals.
To support income growth, you will help further a creative and opportunistic fundraising team culture, making effective approaches and asks to increase reach and engage new audiences. This role offers the opportunity to contribute to impactful change in South Asia, while developing your expertise in a supportive team focused on donor relationships. With exposure to senior leadership and hands-on engagement, you’ll have the chance to innovate and build lasting connections with BAT’s valued supporters.
The Role
- Portfolio Renewal: Own a portfolio of warm mid-level donors (typically contributing 5-figure gifts), with a focus on relationship-building to secure renewed asks/unrestricted support to our Founder’s Circle.
- Engagement & Event Support: Support key donor engagement events like our annual charity dinner, ensuring an engaging experience for HNW donors during these impactful moments and stewarding accordingly.
- Compelling Communication: Write succinct, compelling materials, such as presentations, proposals, and cases for support, to communicate our vision and keep donors inspired and engaged.
- Collaborative Initiative: Work with senior stakeholders, including Trustees and executive team members, to maximise donor potential through a team approach. Remain agile and adaptable to respond to tasks and produce high-quality, detailed work with a high degree of autonomy.
- Data & CRM Management: Maintain accurate records on the CRM (Salesforce), ensuring donor data is up to date and compliant, to effectively track and manage donor pipelines.
About You
- Mid-Level Giving Experience: Ideally, you’ve managed a similar donor portfolio, such as a Giving Circle or mid-level program, and know the nuances of donor engagement at a 5-figure level.
- Adaptable, Entrepreneurial Mindset: Comfortable working in a fast-paced, evolving environment, with the ability to prioritise tasks and respond to new opportunities as necessary.
- Excellent Communication Skills: Strong written and verbal communications skills are essential, as you’ll need to engage and inspire donors while keeping communication clear and concise.
- Collaborative Team Player: Able to work well with senior leadership while remaining approachable and flexible, and open to shaping your approach to meet team needs.
Closing Date: Friday 29th November
Interviews: First interviews in person 5/10th December
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Candidates will need to have the right to work in the UK, unfortunately we are not able to provide sponsorship for this role.
Salary: £25,000 - £28,000 FTE depending on experience
Hours: Full time: 37.5 hours pw (would consider part time, min 30 hours pw)
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Sunday 8 December 2024
Interviews will be held week commencing 16 December 2024
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
Are you passionate about making a difference in your community? We’re looking for a proactive, dynamic and enthusiastic individual to help develop and grow our networks of supporters. You will have a good knowledge of the area and connections with local areas across the South West of England and Wales.
You will be a warm and friendly communicator and ideally have experience of working in a relationship fundraising role, as well as recruiting and stewarding new supporters and volunteers and cultivating existing relationships through events and community outreach activity.
We are looking for an individual who has a genuine drive and innovative approach to fundraising engagement, to deliver results. You will have exceptional communication skills which will enable you to thrive in a busy, fast paced team, whilst also being able to work on your own to go that extra mile to make the difference in your local community.
Reporting to the Community and events fundraising manager, you will be responsible for giving our amazing supporters the best possible experience of fundraising for us, creating and maintaining valuable lifetime relationships.
This role will involve travel when necessary to our Head Office in Peterborough, and events across the UK (which may involve evenings and weekend work, for which time off in lieu will be given), support individual fundraising activity, or to explore new opportunities and meet with your wider team. You must have a full driving licence and access to a vehicle.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £65 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may have experience in the following: Community Fundraiser, Events Fundraiser, Charity Fundraising Officer, Regional Fundraising Coordinator, Volunteer Recruitment Officer, Engagement Officer, Outreach Coordinator, Fundraising and Events Officer, Relationship Manager, Community Engagement Specialist, Volunteer Fundraising Manager, Charity Development Officer, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-217 992
Interserve GBI is part of the International Fellowship of Interserve, a global community of Christians called to serve the peoples of Asia and the Arab World and to make Jesus known.
This strategic role offers an opportunity to develop and grow Interserve’s engagement with new and existing supporters, whilst contributing to our value of wholistic cross-cultural ministry.
We are seeking a relational, engaging, creative individual, with a proven track record in an external communications or campaigns role to lead our small Engagement Team.
In this role you would be responsible for:
- Development, management and implementation of the Communications Strategy for Interserve GBI and its publications;
- Ensuring that communications and information-flow across the organisation are effective and co-ordinated;
- Oversight of the work of the Engagement Team in linking with churches and individuals;
- Management of Interserve’s fundraising approach, donor relations and activities;
- Building an effective online and social media presence that supports the objectives of engagement, including appropriately targeted media traffic that best serves Interserve’s different audiences.
If you are someone who has the ability to lead a team to implement new ideas and initiatives creatively, with strong fundraising/donor relations skills and to build collaborative relationships across our organisation; then you may be just the person we are looking for.
In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing, learning and development and flexible working arrangements.
This is a full time role, which comes with a salary of £47,613,45 and a contributory pension scheme.
PREVIOUS APPLICANTS NEED NOT APPLY
The role can be worked from our National Office in Birmingham and some remotely from home. There is a minimum of one day per week in the office, more during the first 3 months.
If you would like to apply, please send your CV with a covering letter and completed application and monitoring form.
Further information including the job description, person specification and application form can be found on our website.
Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all employees.
This role has an occupational requirement for the candidate to be a practicing Christian.
Closing date for applications: Sunday 8th December. Successful applicants will be interviewed on 12th/13th December at our National Office in Birmingham.
The client requests no contact from agencies or media sales.
The Friends of Conquest Hospital CIO supports The Conquest Hospital by providing additional equipment and services that directly enhances the health, comfort and wellbeing of patients, their families, and hospital staff. We aim to ensure that patients receive the best level of care, diagnosis and treatment locally. Over the past decade, we have donated items and services totaling over £3.5m.
The General Manager is responsible for the overall management and operation of The Friends of Conquest Hospital, overseeing daily operations and leading the development and implementation of new opportunities for the charity. Reporting to the Board of Trustees, the General Manager will work collaboratively to fulfill the charity’s objectives, driving various fundraising initiatives. This dynamic, hands-on role requires a blend of strong management and operational skills, fundraising capabilities, excellent communication and relationship-building abilities, and a genuine passion for enhancing local healthcare services. You will bring a "can-do" attitude, balancing business as usual with a visionary approach to the charity’s growth and sustainability. Candidates with experience in fundraising are particularly encouraged to apply.
Key Responsibilities:
-
Provide strategic leadership and direction in alignment with the Friends goals and values.
-
Oversee all aspects of organisational management, including financial stewardship, resource allocation, and risk management.
-
Cultivate relationships with donors, partners, and community leaders to support fundraising efforts and drive growth.
-
Lead and inspire a dedicated team of staff and volunteers, providing mentorship and support for professional development.
-
Foster a culture of collaboration, transparency, and accountability amongst staff, volunteers, and stakeholders.
-
Develop and implement strategic plans to enhance the charity's impact and sustainability.
Personal Attributes:
-
Inspirational leadership: Capable of motivating and empowering teams, volunteers, and stakeholders.
-
Resilient and adaptable: Able to manage challenges and drive innovation in a rapidly changing environment.
-
Collaborative: An advocate for teamwork and open communication, working across multiple departments and with diverse groups.
-
Visionary: Forward-thinking with the ability to align the charity’s goals with the needs of Conquest Hospital and the local community.
This is an exciting opportunity for an experienced leader to make a lasting impact in the healthcare charity sector, contributing to the wellbeing of patients, families, and staff at The Conquest Hospital.
Additional Information:
- Salary: £35,000
- Hours: 30 hours / 4 days
- Contract: Permanent
- Annual Leave: 20 days per year + statutory holidays
- Staff Pension
- Able and willing to work occasional evenings and weekends.
- Willingness to undergo a DBS check.
- The expectation is that most of the hours will be carried out at the charity’s base at The Conquest Hospital.
Applications
To apply please send your CV and a covering letter (no more than 2 sides of A4). The deadline for applications is 12 noon 18th December 2024. 1st stage interviews will be held week commencing 13th January 2025.
If you have any queries or would like an informal conversation, please contact us by email.
The client requests no contact from agencies or media sales.
Work with us - be our next Library Manager in Kingswood
Our current Library Manager for Share Bristol Kingswood has been promoted to Share Bristol Development Manager, so we are looking for a motivated and organised people-person to be our new lead in Kingswood.
Job title Library Manager (Kingswood)
Reports to: Development Manager
Based from: Share Bristol Kingswood, 1-5 High St, Kingswood, BS15 4AA.
Work pattern: £12.75 per hour, around 15 hours a week – some flexibility for the right candidate.
Contract: Permanent
If you’re passionate about sustainability and our local communities, love working with people and things, can find your way around a sander and a spreadsheet, and want to work part-time for a local charity, then we’ve got a really lovely job for you.
We’re looking for someone to start as soon as practical, and work around 15 hours a week. The working hours will be mainly around when we are open for lending sessions, and will include some Saturday shifts (9.30am to 3pm). The pay is £12.75 on commencement, and you benefit from free membership of Share Bristol, so you can borrow whatever you want, whenever you want for free!
We look forward to hearing from you!
Closing date: 9am on Monday 2nd December 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please note: The successful candidate must have the legal right to work in the UK and will be required to have a Basic DBS.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Clink Charity has been at the forefront of offender rehabilitation since 2010 and has developed award winning training programs which have provided second chances to the most vulnerable in society whilst achieving superb results in rehabilitation and reduction in numbers of reoffending.
The Role:
Reporting to the CEO, the role will be responsible for managing all commercial and business functions for the Charity, (excluding Clink Events, our social enterprise which has its own business development function).
This is a newly appointed position within the management team and is an exciting opportunity for a strong commercial manager who has previous experience managing office infrastructure, bids, contracts, business relationships and funding. It is essential to have strong finance and IT skill, as the role will work closely with Finance and be responsible for running all inhouse IT systems.
The role will be supported with additional resource from our Bids, Grants, Contracts & Tenders Manager, our Data & Analysis Officer and an external Consultant who advises on business development.
Contract: Permanent, Part Time.
Working Hours: Hours 22.5 a week. Office Based. Flexibility to work over 3, 4 or 5 days, but must include Friday as part of the working week.
Location: Bessemer Park, Herne Hill, London. SE24 0HG
Salary: Up to £60,000 per annum Pro Rata, DOE.
Key Responsibilities Include:
Commercial & Business Development:
· Own our commercial relationships with the Ministry of Justice and other major customers.
· Bring in new funders and new contract business from the MOJ, HMPPS, Local Authority Adult Education Providers, and Private Sector companies working in our field.
· Collaborate with our bid and business development team and with our marketing team on fundraising.
· Take the lead on major new grant funding applications.
· Review and develop operational processes to improve performance and maximise growth working closely with the Head of Finance, Director of Operations and MD Clink Events.
· Work together with relevant internal departments to develop accurate and consistent bids.
· Establishing targets for contract income, fundraising and grants, and ensuring the Charity meets them.
Business Management:
· Ensure the smooth running of our Head Office site at Bessemer Park, Herne Hill, London.
· Manage our leases and site infrastructure in Bessemer Park including managing our outsourced IT provider.
· Management of our in-house IT systems contracts relationships (Case Management, Sage, Paperless invoicing).
· Oversee all business accounts and contracts.
· Implement systems and processes to ensure all contracts are managed and renewed including competitive re- tendering as appropriate.
· Managing risk assessments for new initiatives and overseeing the risk register for the Charity.
Experience & Background Required:
We welcome applicants with relevant commercial and contract management experience from the public, private or not for profit sectors. Successful applicants are likely to have had a track record in negotiating public sector contracts and building relationships with commissioners and procurement professionals. Experience in education, training, apprenticeships or justice services would be of particular interest.
It is essential that the role holder is Financially and IT literate, someone who can lead the commercial function, manage our outsourced IT infrastructure providers and provide business leadership to the management of all internal supply contracts.
You will work closely with the Finance team and support the remote working Head of Finance to provide oversight and support to our finance team members based at Head Office.
Personal Attributes:
· Highly financially and IT literate.
· Strong leadership skills to guide and motivate colleagues and teams with the ability to work in virtual team structures.
· Excellent organisational skills to balance and prioritise their workload and meet deadlines.
· Knowledge of project management and risk management.
· Solid financial skills, including some financial/data reporting abilities (There is a Head of Finance who prepares all Board & Management Accounting and a Data Analyst who leads performance reporting).
· Knowledge of relevant legislation & regulations and industry insights/trends.
· Strong strategic and negotiation skills to make sound commercial decisions.
· A compelling and engaging communicator, who is professional and able to influence and present well internally and externally.
· Shows genuine empathy and belief in the values and objectives of The Clink Charity.
Preferred but not essential
Project Management Qualification (Prince 2 or similar)
CIPS (Chartered Institute of Procurement & Supply)
Equality, Diversity and Inclusion are at the heart of our work and The Clink Charity is committed to providing a welcoming and inclusive environment where all individuals feel respected and are able to give of their best. We strive to make our team truly representative of society and are committed to eliminating discrimination and promoting equality and diversity amongst our learners, workforce, trustees and stakeholders
To apply, please follow the link and upload your CV.
Senior Programme Manager – Early Careers Launchpad
£47,000 - £52,000 per annum
Fixed Term, 2 years
Location: Rhodes House in central Oxford (hybrid working)
We have an exciting, new opportunity for a Senior Programme Manager to join the Rhodes Trust, Oxford. This role will oversee a strategic initiative designed to empower young Rhodes alumni through comprehensive career development opportunities.
About the Rhodes Trust
The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.
In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, Atlantic Institute, Schmidt Science Fellows, RISE and Oxford Next Horizons.
The role
As the Senior Programme Manager for the Early Careers Launchpad, you will oversee a strategic initiative designed to empower young Rhodes alumni through comprehensive career development opportunities. This role requires a proactive leader with strong project management skills and a passion for nurturing young talent through innovative programmes and partnerships.
The role will be responsible for;
- · Programme Management and Delivery
- · Stakeholder Engagement
- · Mentorship Coordination
- · Workshop and Webinar Execution
- · Career Coaching and Work Placement Services
- · Entrepreneurial and Research Support
- · Role modelling the Trust’s organisational values of commitment, inclusion, belonging, growth and innovation.
- · Carrying out any other duties relevant to the role, as requested.
- · A deep commitment to the values, ethos and mission of the Rhodes Trust.
Please refer to the job description for more information on key responsibilities
Essential skills, experience and qualifications:
- · Proven Programme Management: Extensive experience in managing large-scale, multifaceted programmes, preferably in career services or alumni relations contexts, across multiple geographies and diverse audiences
- · Leadership: Demonstrated ability to lead complex projects, with a collaborative approach
- · Strong Network and Partnership Building: Established track record of building relationships with external partners and stakeholders across diverse industries
- · Event Planning Expertise: Proficiency in organising and managing both virtual and in-person events, with a keen attention to detail
- · Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to engage effectively with a diverse range of individuals and groups
- · Tech-Savvy: Comfortable using modern technology and digital tools for event management, such as Zoom and Eventbrite, and CRM platforms like Salesforce.
- · A bachelor’s degree is required; a master’s degree in business administration, education, or related fields is preferred.
- Other Requirements:
- · This role requires international travel to various regions, where you will be co-delivering programming and engagement activities with key stakeholders.
- · Flexibility in work hours, including occasional evenings and weekends.
- · Proximity to Oxford for on-site duties; however, partial remote work arrangements are available.
- · Commitment to the mission and values of the Rhodes Trust.
Benefits of working here
We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.
- · 30 days annual leave (pro rata) plus 8 bank holidays
- · Competitive pension scheme
- · Generous family leave schemes
- · Private health insurance
- · Employee Assistance Programme
- · Personal development opportunities
- · Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford
- · Cycle to work scheme
· Electric car scheme
If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. In your cover letter, please answer this question: How would you approach building relationships with organisations across multiple sectors to support the career growth of Rhodes Scholars? What unique strengths or qualities would you highlight about Rhodes Scholars to help these organizations see the value in partnering with the Rhodes Trust? No more than 500 words.
Please note, this advert will close on 1 December 2024 and interviews will take place on: 5th and 12th December.
If you have any issues with submitting your application, please email the Recruitment team.
The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Training and Quality Manager
Ref: TQM434
Contract: Permanent
Hours: Part Time, 30 hours a week (worked over 4 days)
Salary: £37,000 - £39,000 per annum. pro-rata
Location: Home based with travel to GenesisCare centres across England and the Penny Brohn UK National Centre in Bristol.
About Us
Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)
Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.
Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.
The role
We are excited to be recruiting a Training and Quality manager, and we are seeking to appoint an experienced individual who can assist in the training of staff and quality processes of a team embedded in 14 different GenesisCare cancer treatment centres.
The individual we are looking for will:
- Assist with the recruitment, induction, and management of new Wellbeing Consultants and therapists
- Manage, support and lead five established Wellbeing Consultants
- Lead Quality for the partnership between GenesisCare and Penny Brohn UK
- Deputise for Head of Services when necessary
In return for your hard work and dedication you will enjoy a wide variety of benefits including:
- 30 days holiday plus 8 bank holidays (pro rata)
- Enhanced sick pay after six month’s service
- Auto enrolment into the Penny Brohn UK pension scheme
- Free Life Assurance
- Family friendly policies with enhanced maternity and paternity leave after one year of service
- Specsavers Corporate eyecare test
- Cycle to work scheme
Timetable for appointment
Closing date: 9.00am on Monday 2 December
Interview date(s):
1st Interview via Teams, Thursday 5 December
2nd Interview in person, Tuesday 10 December at the Penny Brohn UK National Centre, Pill, Bristol, BS20 0HH
Start date: ASAP, to be agreed upon appointment with successful candidate
Please note: The vacancy will remain open until a suitable candidate is found. To avoid disappointment, we suggest that applications are made as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
No agencies please.
Alzheimer’s Research UK (ARUK) is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to strive for a cure.
We’re looking for someone with strong communication skills who is excited by the opportunity to engage with dementia researchers and raise the profile of our research programmes, funding opportunities and events within the research community. This role sits within the Research Directorate, an ambitious, supportive and friendly team, working closely with the Science Communications team and across the wider organisation, to ensure that we are communicating how we are transforming the lives of people affected by all forms of dementia.
Main duties and responsibilities of the role:
Research engagement strategy
· Develop and implement a comprehensive research communications and engagement strategy to build our relationship and position with the UK dementia research community.
· Lead cross-functional projects to build our reach and engagement, developing communication plans to engage our research partners to increase our reach to research focussed audiences.
· Oversee the project management of the strategy, including setting objectives, monitoring progress, and evaluating outcomes.
· Identify key opportunities to enhance the visibility and impact of our research through strategic partnerships and digital platforms.
· Track and analyse the effectiveness of communications strategies, using metrics to inform continuous improvement.
· With the Senior Research Manager, identify new opportunities to engage with and support our funded researchers.
Researcher-facing communications
· Manage and deliver the production of high-quality communication and engagement material to our research audiences to engage the wider research community and disseminate information about our funding opportunities, conference and other key programmes such as ECR and research culture pieces.
· Lead on the redevelopment of the researcher-facing website structure, pages and content, to ensure that information about ARUK, funding opportunities, and our strategic programmes are communicated in an engaging way to the dementia research community
· Work with the Senior Science Communications Officer to ensure all researcher-facing materials meet comms best-practice and wider comms plans are developed and supported for launch
· Support the Senior Science Communications officer to deliver research-related public-facing web pages and trade press
Conference and key research programmes
· Lead on the cross-organisational researcher-facing communications activities for the ARUK Conference, supporting the Senior Science Communications Officer to develop and deliver a media and PR plan.
· Support the Senior Research Manager to develop an engaging scientific programme for the conference, using insights and knowledge from the dementia community
· Support the cross-organisational Conference steering group to deliver and communicate development plans and related events.
What we are looking for:
· A degree in relevant biomedical science or equivalent experience
· Experience of working in a research environment and an excellent understanding of the experiences and needs of researchers.
· Strong communication skills with the ability communicate effectively and influence a wide range of stakeholders
· Strong project management skills, with experience managing multiple priorities, overseeing budgets and identifying risks
· A team player who can collaborate effectively with a range of stakeholders internally and externally to deliver
· Commitment to ARUK’s vision, mission and values
· Excellent presentation, written and verbal communication skills.
· Excellent eye for detail with a focus on continuous improvement
· Willingness to embrace and drive change to maximise impact
· Excellent time management skills and ability to prioritise competing demands
· Ability to work independently
· Willingness to travel, including occasional overnight travel
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £43,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 1st December 2024, with interviews likely to be held on the 10th & 11th December 2024. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Passionate about repair? Love working in the community to help people embrace low-waste lifestyles? Ready to supervise a team of volunteers to get our new Fixing Factory up and running? We want to hear from you!
As our Fixing Factory Workshop Manager, you’ll be responsible for the day-to-day operations of our newest Fixing Factory, helping members of the public to fix their broken items, and supervising a successful team of volunteers and freelancers to support along the way. You’ll deliver a programme of activities to teach people the basics of repair and change their mindset around electronic waste.
You’ll be based mainly onsite at the Fixing Factory in North London (exact location TBC), working with a passionate Fixing Factory team including workshop managers for other sites, and a central development and project management team. You’ll also work closely with The Restart Project, our partner on Fixing Factories.
If you’ve got the skills and enthusiasm to manage an inclusive, safe and impactful repair hub in North London, this is the role for you!
About Possible
Our values Daring, Joy and Community guide our actions and our organisational culture. Here at Possible, we have a vision for a zero carbon Britain that has been built by and belongs to everybody. Our mission is to inspire people in the UK to take the action the climate crisis demands.
We create, build, and share ways people can take meaningful action on climate change together. We translate overwhelming climate urgency into socially just and workable proposals the public can get behind. And we do it all with a can-do attitude and stubborn optimism.
Commitment to anti-oppression
We have made a commitment to make Possible an anti-oppressive place to work. We’re doing the work to undo inequalities and oppressive systems reflected in wider society, and are an inclusive and welcoming group that wants our team mates and the communities we work with to be able to thrive.
We believe that our team and our projects should reflect the diversity of the communities they seek to serve. We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people, those who are neurodivergent, people who have experienced mental health challenges and those who identify as working class or have done so in the past.
Benefits
-
35 hour full time work week.
-
Flexitime and TOIL.
-
33 days paid holidays including bank holidays (pro-rata) and additionally three days at Christmas when the office is shut.
-
Employer pension contribution.
-
Flexible working considered from day one.
-
Learning and development plans and budget for all staff.
-
Generous sick leave and pay, including paid time off for periods and menopause, gender affirming care, fertility treatment and disability leave.
-
Good parental leave and pay and family friendly policies and practices.
-
Up to one week (FTE) paid carer days.
-
Paid volunteer and study leave.
-
Cycle to work scheme.
-
Climate Perks - paid journey days for low carbon holiday travel.
-
Headspace account (mindfulness and meditation app).
-
Options to work remotely abroad.
-
Employee assistance programme that includes free counselling sessions and financial advice for you and your family.
-
A caring and supportive culture and lots of opportunities for team connection.
-
Paid duvet days, when staff need to look after their wellbeing.
-
Support and development boost fund.
-
Staff discounts on selected climate friendly opportunities.
Interested?
Read the full job application pack, and upload your CV and question responses as per the application pack.
Deadline: midnight (GMT) on Wednesday 11th December 2024
The client requests no contact from agencies or media sales.
Corporate Partnerships Manager
Salary: £38,000-£40,000 FTE per annum
Hours: 35 hours per week (flexible working considered)
Location: Remote-first (occasional travel to London or UK locations)
Contract Type: 6-Month Fixed Term Contract
Start date: week commencing 6th January 2025
Are you ready to drive impactful partnerships for a leading professional membership body?
Charity People are thrilled to be partnering with the Chartered Institute of Fundraising, the UK's professional membership body for fundraisers. Dedicated to championing excellence in fundraising, the Institute supports its members through cutting-edge professional development, education, and a strong network of peer collaboration. By connecting fundraisers across sectors and skillsets, they empower the fundraising community to share knowledge, drive innovation, and collectively strengthen their impact on the causes and communities they serve.
This interim role has been created to provide essential support in the lead-up to the organisation's annual conference in June 2025, which is a major source of income. As the Corporate Partnerships Manager, you will focus on managing and nurturing existing partnerships with corporate members, sponsors, and strategic partners to ensure the success of this flagship event and support the organisation's ongoing goals.
Key Responsibilities:
* Manage and maintain relationships with:
-80-90 corporate partners (approx.).
-40 sponsors (approx.).
* Lead sponsorship and exhibitor engagement for the annual conference, ensuring it meets income targets and strengthens key partnerships.
* Provide excellent account management, ensuring that partners feel valued and supported.
* Retain and develop corporate memberships by deepening engagement with current partners.
* Collaborate with teams across marketing, finance, and membership to deliver exceptional partner experiences and maximise opportunities.
What We're Looking For:
* A proven track record in developing commercial relationships and securing sponsorships.
* Strong communication and organisational skills with commercial acumen.
* Experience in memberships, fundraising, events or related environments and a passion for the charity sector.
* A proactive problem-solver with the ability to work independently and collaboratively.
Why Join?
* Flexible and remote-first working environment.
* Be part of a passionate, professional, and enabling organisation committed to diversity and inclusion.
How to Apply:
If you're excited about this opportunity and meet the requirements, please send your CV as soon as possible. Applications are reviewed on an ongoing basis, so don't delay in applying!
There will be a one-round interview stage via Teams week commencing 9th December, with a view for successful person to start week commencing 6th January 2025.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We know that greater diversity leads to greater results for the charities we work with.
BACKGROUND
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network. We tackle housing poverty around the world by working in partnership with communities and families to achieve their dreams of a safe and decent place to live.
“Home Equals” is a five-year global advocacy campaign, launched by Habitat for Humanity International last year and dedicated to achieving policy change, at all levels, to ensure that people living in informal settlements especially in the Global South have equitable access to adequate housing. Together, with partners, governments and communities, we can create lasting change so that people living in informal settlements have safe and secure homes.
As a global housing leader, Habitat for Humanity has a unique opportunity in ensuring that access to adequate housing is prioritised around the world. Together, we can advance policies that unlock the potential of people who deserve an equal shot at a decent home.
Purpose of The role
Habitat GB is seeking a dedicated and experienced Global Advocacy Manager to lead our efforts in advocating for policy change within the UK government (in particular targeting the Foreign, Commonwealth and Development Office) to prioritise housing in international development. This pivotal role will play a crucial part in supporting Habitat for Humanity's global advocacy agenda which aims to promote equitable access to adequate housing worldwide, focusing on informal settlements in the Global South. The Global Advocacy Manager will be instrumental in building Habitat GB's profile and influence, establishing strong relationships and coalitions with stakeholders in the UK, identifying lobbying opportunities, providing strategic political insight, and ensuring systematic monitoring and analysis of the international development political landscape. By collaborating with internal teams, external partners, and stakeholders, the successful candidate will drive meaningful change and contribute to addressing housing challenges on a global scale.
Main Responsibilities
These responsibilities outline the multifaceted nature of Global Advocacy Manager role, highlighting the importance of strategic planning, relationship building, political engagement, and impact evaluation in advancing Habitat GB's advocacy objectives related to housing and poverty reduction.
· Strategic Development, Engagement and Implementation: Lead the development of a comprehensive global advocacy strategy aligned with Habitat GB's mission and the "Home Equals" campaign objectives, engaging key people in Habitat for Humanity's global advocacy team. This strategy should focus on advocating for policy change within the UK government to prioritise housing in international development and align with our UK facing advocacy strategy where relevant.
· Policy Research and Positioning: Synthesise research on housing policies, trends, and best practice to inform advocacy priorities and positions. Develop policy briefs, reports, and other materials to communicate key findings and recommendations to policymakers and stakeholders.
· Stakeholder Engagement: Establish and maintain strong relationships with a wide range of stakeholders, including UK policymakers, government officials, NGOs, advocacy groups, and other relevant organisations.
· Lobbying and Political Insight: Identify lobbying opportunities within the UK government, including engagement with the Foreign, Commonwealth and Development Office (FCDO) and other relevant entities. Provide strategic political insight and guidance to strengthen advocacy impact.
· Advocacy Campaigns: Lead the development and implementation of global advocacy campaigns, initiatives, and events to mobilise support for housing priorities. Collaborate with internal teams, external partners, and stakeholders to design and implement these initiatives.
· Evaluation, Reporting and Learning: Establish mechanisms for systematic monitoring, analysis, and dissemination of political intelligence related to housing and international development issues in alignment with Habitat for Humanity International’s global metric tracking on advocacy impacts. Prepare regular reports on advocacy outcomes, lessons learned, and recommendations for future action.
· Collaboration and Coordination: Collaborate closely with teams across Habitat GB and Habitat for Humanity's global advocacy team especially on G7 related advocacy and implementation of the Home Equals campaign, other affiliates, and external partners to align advocacy efforts and share best practice.
Person Specification
· Strong understanding of UK government structures, policy-making processes, and key stakeholders involved in international development.
· Significant experience in UK-facing advocacy, policy analysis, or government relations, with a focus on international development, housing, or related issues.
· Experience delivering targeted advocacy strategies and implementing communication strategies to support advocacy efforts.
· Proven track record of successfully influencing policy change and mobilising support for advocacy campaigns.
· Experience of directly engaging stakeholders and decision makers through events, networks, meetings and other mechanisms.
· Experience working in a cross-cultural or international context is desirable.
Skills and competencies:
· Excellent communication skills, including the ability to articulate complex issues clearly and persuasively in written and verbal formats.
· Demonstrated ability to build and maintain effective relationships with diverse stakeholders, including government officials, NGOs, and civil society organizations.
· Strategic thinker with the ability to develop and implement advocacy plans, manage multiple priorities, and adapt to changing circumstances.
· Ability to collaborate with diverse teams across multiple locations and different cultures.
· Self-motivated, organized, and capable of working under pressure to meet deadlines and adapt to challenges.
· Enthusiastic, positive, and proactive with a solution-oriented mindset.
· Demonstrated interest in our work and commitment to continuous learning and development.
· Dedication to contributing to the inclusive, people-positive culture at Habitat GB.
The role and responsibilities will be carried out in a way which reflects:
· Habitat GB’s commitment to safeguarding vulnerable adults and children in accordance with the Safeguarding Policy.
· A commitment to Habitat GB’s vision, mission, values and approach.
· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
This is not intended to be an exhaustive list. Job descriptions may be subject to change.
Flexibility
Habitat GB is seeking to rapidly expand its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, dynamic and flexible team. It is a requirement of the post holder to be flexible in terms of location (within reason), line management, and duties and responsibilities.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Start your Habitat journey
We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before submitting an application. To apply for the role, please send us your CV and a cover letter telling us about yourself, how you meet the person specification, and your motivation for applying – we don’t expect this to be more than two sides of A4.
The deadline for applications is 8 December 2024 (at 11:59 pm).
Interviews will take place online from the week beginning 16 December 2024. Selected candidates will be contacted to agree a suitable time for interview.
Please note that we do not reimburse any expenses incurred during interviews.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
This post profile is not set in stone. It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
The client requests no contact from agencies or media sales.
Are you passionate about providing outstanding supporter care and building lasting relationships? Do you thrive on delivering excellence while managing and developing teams?
We are working with an international charity to recruit for a Supporter Engagement Manager you will play a pivotal role in ensuring an exceptional experience for the organisation's donors, supporters, and external stakeholders.
About the contract
Salary: Circa £40,000 per annum, plus benefits
Contract: Permanent
Work Pattern: Hybrid Two days per week in the office
Hours: 34.5 per week
Location: London
Benefits
* Annual Leave: 26 days, plus bank holidays. Additional leave earned after two years of service.26 days annual leave, plus bank holidays, with additional leave after two years of service.
* Access to a medical cash plan and a pension scheme.
* Gym membership discounts.
* Training and development opportunities.
About the Role
As the Supporter Engagement Manager, you will oversee the Supporter Engagement team to ensure all donations, enquiries, comments, and complaints are processed compliantly and efficiently across multiple channels, including post, phone, and online. You will also take the lead on developing the charity's community fundraising programme, ensuring supporters are inspired, engaged, and connected to its mission.
Key Responsibilities:
* Team Leadership: Line-manage the Supporter Engagement team, including Supporter Engagement Officers (x3), Senior Community Fundraising Officer, and Supporter Engagement & Database Assistant.
* Supporter Engagement: Oversee the processing of donations and post while ensuring compliance with charity regulations. Manage responses to enquiries, comments, and complaints with sensitivity and professionalism.
* Community Fundraising: Develop and deliver a community fundraising programme that inspires supporters and grows the charity's network.
* Data Management: Work closely with the Database team to ensure accurate and effective logging of activity (preferably using Raiser's Edge).
* Compliance: Ensure full operational compliance with charity regulations, GDPR, and data protection practices.
* Process Optimisation: Establish and develop processes and procedures to enhance performance and supporter satisfaction.
About You
* Knowledge of supporter engagement and customer care policies, process, procedures and programmes
* Knowledge of community fundraising and supporter events.
* Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders
* Managing and resolving sensitive enquiries and complaints tactfully.
* Database skills, preferably with Raiser's Edge.
* Leading and motivating teams to achieve their objectives.
* Managing community fundraising activities and supporter events
* Willingness to work occasional evenings or weekends for events or activities.
If this exciting opportunity is of interest please get in touch now! We are reviewing CV's as they come through. We would be happy to share a more detailed job description.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.