Event Assistant Jobs

Under the direct supervision of the Resources Management Officer (RMO) and overall supervision of the Chief of Mission, and in close coordination with relevant team leads in the Country Office, the incumbent will perform HR and procurement duties in the IOM UK office.

Responsibilities and Accountabilities

Human Resources:

1. Perform a variety of administrative duties, e.g. contract extensions and requests for temporary staff, leave and attendance recording, budget preparation and follow-up; liaise with other units to maintain smooth running and expedition of work within the unit;

2. Process and follow-up administrative actions (human resources, contracts, procurement, accounting, finance, logistics) in IOM's computerized systems;

3. Organize, follow-up and process administrative actions (human resources, contracts, procurement, accounting, finance, logistics) in IOM's computerized systems;

4. Update and maintain electronic and physical archiving systems in the unit including personnel files with all supporting documentation, recruitment files, Human Resources policies, regulations, guidelines and manuals, internal controls, etc.

5. Draft certificates of employment, notices, letters, reports, presentations, graphs, update the organisational chart and support timely submission of documents.

6. Support the organization of Human Resources events including staff development and training activities in coordination with the Staff Development and Learning Unit and maintain updated records.

Procurement:

7. Assist to evaluate ongoing support requirements of the office, adapt service provision to meet changing needs and resolve as required.

8. Support and follow-up on the maintenance and repair of office facilities, including preventive maintenance. Contribute to the establishment of maintenance agreements with competent service providers when it is feasible and determined to be cost effective.

9. In coordination with relevant parties, contribute to the timely submission of asset, procurement and other reports within IOM UK office to Regional Office and relevant HQ departments, as appropriate.

10. Contribute to the review of the procurement requests, identify service providers, and evaluate information regarding vendor's performance in terms of quality, prices, and timely delivery of goods and services. Maintain a pool of qualified vendors.

11. Assist in maintaining up-to-date inventories and tracking systems for fast-moving goods and for fixed assets.

12. Perform such other duties as may be assigned.

If you are interested in this opportunity, please visit our website to apply:

https://unitedkingdom.iom.int/careers

The Vacancy:

RBLI Charity supports disadvantaged Forces veterans from all over the UK in a dynamic Village HQ, and through an award-winning national employability programme called Lifeworks which reaches unemployed veterans all over the UK.

At this time RBLI is undertaking an ambitious appeal to develop Britain’s Bravest Manufacturing Co. (BBMC) one of the largest social enterprise operations in the UK. The role is a key driving force within RBLI’s big gifts function. To support this £12.5m campaign RBLI is looking for an experienced prospect researcher with strong event experience.

RBLI’s Village and social enterprise factory are memorable places to visit and this is transformative for our relationships with our supporters and customers. Meeting staff and residents brings to life what their donations will be able to achieve.  It is important for the Fundraising and BBMC teams to host supporters and customers both current and potential.  Our visitors also include senior military personnel and dignitaries.

The postholder will work closely with senior stakeholders internally and externally and will take the lead in ensuring events and charity visits run smoothly and achieve their goals. 

The company:

Royal British Legion Industries (RBLI) is a national charity that has been helping those in need for over 100 years, providing support to the Armed Forces community, those with disabilities and those who have found themselves unemployed.

Each RBLI division offers a service to help veterans live an independent life with whatever support they require resulting in the successful delivery of a full-care pathway on-site to help veterans of any age or background from across the three services.

The main responsibilities of this role include: 

The Marketing and Communications Support role at Think Active is designed to elevate the visibility and engagement of the charity’s work across Coventry, Solihull, and Warwickshire. Working closely with the Marketing and Communications Lead, this role contributes to Think Active's mission by supporting a cohesive marketing strategy that drives digital engagement and builds community awareness around physical activity initiatives. Key responsibilities include content creation for social media, website management, and maintaining brand consistency. The post holder will capture and share stories that highlight Think Active’s positive community impact, aligning with values of inclusivity, kindness, and community benefit. This role’s success will be measured through increased brand awareness, compelling and consistent content across platforms, and digital performance analysis to support Think Active’s strategic objectives. With a flexible working pattern and a commitment to inclusivity, this position offers a unique opportunity to play a meaningful role in promoting physical activity and wellbeing across diverse audiences. 

Responsibilities: 

• Content Creation and Management: Assist in producing engaging digital content, including social media posts, website updates, and newsletters. 

• Brand Consistency: Support the maintenance of Think Active’s brand guidelines, ensuring consistency across all communications and marketing materials. 

• Digital Engagement and Monitoring: Track and report on digital engagement metrics to measure campaign effectiveness and suggest improvements. 

• Event Support: Attend and capture content (e.g., photos, videos, interviews) at events and meetings with partners. 

• Inclusivity and Accessibility: Ensure all communications promote equality, diversity, and inclusion and are accessible to diverse audiences. 

• Collaboration and Storytelling: Work with internal teams to transform ideas into engaging stories and content that aligns with Think Active's strategic objectives. 

Results Expected: 

• Increased visibility of Think Active’s work and impact through high-quality, engaging content. 

• Positive engagement growth across Think Active’s digital platforms. 

• Consistent brand presence and messaging that reflect Think Active’s mission and values. 

Expert technical leadership. Modern Tech-Stack. Being Agile.

Senior Software Engineering Manager

£80,000 - £85,000 (+ )

Reports to: Head of Engineering

Department: Chief Operating Office

Contract: Permanent

Hours: Full time 35 hours per week

Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application.

Closing date: 02 December 2024 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: Two competency-based interviews

Interview date: From the week commencing 02 December 2024

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

Cancer Research UK has an ambitious Engineering Strategy and modern with a complex hybrid (on-premise & multi-cloud) infrastructure underpinning an extensive technical estate. As part of our strategy, the charity is delivering a range of ambitious, modern change initiatives and programmes across the organisation to ensure we maximise the value of all our resources while delivering operational transformation & management and an employee experience that enables us to be an inclusive, well-governed, agile, and sustainable organisation. Therefore, our software delivery lifecycle, DevOps, full-stack, and integration technologies must operate securely and scale to meet the organisation's needs if we are to deliver our strategy of beating cancer.

Our in-house software solutions include a Content Management platform supporting multiple websites, Event and Activity Management web applications, Online Fundraising platform, Payments platform, Ecommerce and mobile apps. These are business critical systems under continual agile development, operating at scale for millions of users such as: cancer patients looking for information, supporters and volunteers helping with fundraising, c.600+ stores, c.4,000+ office staff, and researchers working towards curing cancer. 

We are searching for a Senior Software Engineering Manager to lead our highly skilled, cross-disciplined, and diverse Software Engineering capability (c.25-30 staff including Front-End, Back-End, and Integration) which supports the charity's product development whilst establishing an agile, secure, and smooth-running digital workplace. The purpose of your role will be to deliver our software engineering strategy while providing technical leadership that develops the teams' skills and careers and encourages innovation by setting up small multi-skilled product teams empowered to make decisions and prioritise their work.

If you are an Engineering leader who has led and developed software engineering teams in large organisations, we would love for you to join our mission.

What will I be doing?

• Leading Cancer Research UK's Software Engineering capability (c.25 to 30 staff) by:

  • Evolving and delivering the Software Engineering Strategy.

  • Developing platforms and products that are reliable, secure, performant, and flexible.

  • Recruiting and supporting software engineers' career development.

  • Providing expert technical guidance and motivational leadership.

• Line managing, leading and developing an inclusive and high-functioning team by:

  • Creating a positive culture which recognises success, develops and drives high performance and rewards results to retain talent within the team and wider function.

• Further developing the Software Engineering capability by collaborating with Lead Engineers to develop standards and reusable assets and encourage knowledge sharing (the current capabilities include Front-End, Back-End, and Integration).

• Partnering with internal and external stakeholders ensuring a mature approach to architecting new solutions, giving estimates and commitments; and delivering on agreed commitments while optimising the efficiency of the team.

• Fostering collaborative relationships with the others in the Engineering first-line team and across the Technology directorate to ensure appropriate levels of governance, platform reliability, efficiency and quality of delivery.

• Embodying Cancer Research UK's leadership behaviours by:

  • Driving for impact by aiming high, creating clarity, and acting decisively.

  • Embracing our mission as a collective effort.

  • Creating an environment where our Software Engineering team can do impactful work by enabling ownership and building an inclusive workplace.

  • Fostering conditions where ideas and fresh approaches thrive by being curious and valuing challenges and ideas.

What skills will I need?

• Experienced engineering leader who has recruited, developed, and engaged software engineering teams in large, complex organisations.

• Excellent knowledge of the fast-moving technology landscape with a particular focus on cloud engineering and knowledge of:

  • Current best practices (e.g. BDD, CI/CD).

  • Architectural approaches and their future direction (e.g. modern front-end development/single-page applications, serverless services, infrastructure-as-code).

  • Full-stack JavaScript (React/Node JS) utilising AWS serverless services (e.g. Amplify, Lambda, Aurora).

• A comprehensive understanding of the software delivery lifecycle and different approaches (including DevOps and Agile).

• Has matured software engineering practices by retaining ambition and agility while establishing robust approaches fit for business-critical applications.

• Strong communication skills with the ability to translate highly technical subjects for non-technical audiences.

• A technical expert and a motivational leader with mature stakeholder management skills.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

Additional Information

For more information about working with us please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

WIG is committed to creating a diverse and inclusive workforce. We pride ourselves on being an equal-opportunity employer and are committed to building a team that represents a whole host of backgrounds, perspectives and skills. We strongly encourage candidates of all different backgrounds and identities to apply. 

About WIG 

WIG is a purpose-driven, not-for-profit membership body that champions collaboration between leaders in business, government, and not-for-profit sectors for the common good. We believe that developing leadership capabilities for cross-sector collaboration is the key to helping build long-term prosperity for everyone in the UK. 

With a cross-sector membership base of around 250 organisations – FTSE and professional services companies, central government departments and agencies, local authorities, universities and significant charities - WIG has been convening members for 40 years through three key sets of collaboration-based activities: 

• Events - to explore the latest public policy developments and share best practice; 

• Talent exchange - through mentoring, secondments and board appointments; and 

• Leadership development – through programmes for leaders at all stages of their careers. 

An overview of the opportunity 

Reporting to the Head of Talent and Leadership Development, we are looking for a customer-focused, organised, forward thinking and creative Programme Manager to join us and drive our mission of cross-sector collaboration.

WIG was founded on secondments, and as such, they continue to play a hugely important role in our vision for a country where leaders collaborate for the common good. As leaders second in and out of organisation's, so too does knowledge sharing and porosity which enables strong decision making and improved collaboration. This is an exciting time to join the Talent and Leadership team and play an integral role in providing a first-class, customer-centric experience to WIG’s members. 

You will be responsible for managing the Charity Next Secondment Programme ( a collaborative partnership between the Civil Service Fast Stream and Charities, Not for Profit's and Academia) working collaboratively to maximise secondment engagement between the sectors. You will also manage inwards secondments to member organisations as well as working on and developing new concepts, programmes and solutions to maximise porosity and knowledge sharing. You will work closely with other departments and the wider team to develop and increase both the volume and impact of secondment initiatives. You will do this by leveraging your data-driven and research approach as well as evidencing your strong relationship and stakeholder development skills.

What we’re looking for: 

• Prior experience as a programme manager, project manager or similar, client-facing role with a demonstrable track record of excellent customer service. 
• Prior experience in internal and external stakeholder management and proven ability to build rapport and liaise with senior stakeholders. 
• Demonstrable experience in delivering successful and effective business development strategies - with strong outcomes. 
• A successful track record of using CRM systems (a plus if it's Dynamics!), Microsoft Forms, and other software applications to help aid decision making, keep on track of KPIs and to ensure strong project management and outcomes. 
• Demonstrable aptitude in managing administration and processes including the signing of secondment agreements, onboarding meetings, feedback cycles and regular communication strategies.
• Demonstrable history of meeting deadlines and the ability to oversee several different projects simultaneously. 
• Strong verbal and written communication skills with a successful track record of building rapport and liaising with senior stakeholders. 
• Exceptional organisational skills and impeccable attention to detail. 
• Whilst not mandatory, it would be a huge plus if you displayed an interest in current affairs, contributing to a well-rounded and informed professional perspective. 
• Prior experience of working to budgets, KPIs and forecasted elements of work. 
• Strong teamwork - picking up other elements of work as required from the Talent & Leadership team as well as other interdepartmental bodies. 
• A strong self-driven attitude and results orientated attitude - having a positive outlook and a clear focus on high quality output, ability to solve problems and work calmly under pressure. 
• Prior experience of operating in the leadership, talent experience would be desirable but is not essential. 

What can we offer you for your skills and experience? 

• A salary between £35,000 - £37,500 per annum, depending on experience. 
• A discretionary annual salary review and increase in line with inflation and organisational performance. 
• Unlimited access to WIG’s 120 events per year, including roundtables, breakfast briefings and our annual D&I conference. 
• Enhanced annual leave including increased leave for length of service, birthday leave, and festive office closure. 
• An opportunity to give back with the ability to take paid time off for up to 40 hours a year for community and volunteering. 
• Health and well-being support including annual BUPA health assessments, annual eye test, employee assistance programme and flexible working opportunities. 
• Blended learning and development opportunities including Internal WIG learning programmes on leadership, EDI and soft skills, access to LinkedIn Learning and FTPro and our platform, Mentor Match.
• The chance to join various internal workstreams that drive team building and belonging at WIG including our EDI committee, Social committee and GreenStream. 
• Hybrid working (at least 2 days a week from the office) with access to our office in London, Victoria. 

What do some of the main role responsibilities look like? 

• Working closely with the Head of Talent and Leadership Development; own the management and delivery of all WIG secondment programmes, including Charity Next, advertised inwards secondments and other secondment programmes and knowledge exchange initiatives both in train, and those that are yet to be developed.
• Responsible for strategic improvements and improving year on year service, impact and volumes.
• Working with the Fast Stream, the Charity Next Advisory Board, and Charity Hosts to develop, enhance and protect the future strategy of the programme.
• Maintaining and building on key stakeholder relationships within the Civil Service, not-for-profit sector partners and other potential partners.
• Presenting and being the face of secondment programmes at external events – seeking out publicity where possible to promote secondment programmes.
• Development of alum strategy, impact tracking and case studies highlighting porosity, knowledge sharing and other key elements for WIGs purpose.
• Lead analysis of feedback at relevant points during secondment cycles, utilising to form case studies and evidence of what works for further business development.
• Lead on business development activities, such as regular mailshots, business development meetings, proposals, and strategies to ensure we have the right hosts for the programmes. 

Location: London - Hybrid (2 days office attendance)
Contract: Full Time, Permanent
Salary: Circa £40,000 PA + Benefits.

The Role:
As our Supporter Engagement Manager, you will work to ensure that SPANA provides its supporters and external stakeholders with the best-possible experience of the charity. While line-managing the Supporter Engagement team, your work will range from ensuring SPANA donations and post are compliantly processed, to
co-ordinating responses to enquiries, comments and complaints via post, phone and online. You will also manage the development and delivery of SPANA’s community fundraising programme.

This role will suit a dynamic, agile individual who recognises the importance of customer care and has the ambition to build SPANA’s position as a centre of excellence in supporter engagement.

Supporter Engagement

- Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes/our service level agreement, in order to maximise supporter and stakeholder satisfaction.
- Manage the operation of SPANA’s PO Box and London mailing points, ensuring all post is compliantly processed, recorded and scanned.
- Manage the SPANA FAQs, standard enquiry responses and thank you letters to be used by the team.
- Personally handle complaints and any sensitive matters, working with the Head of Supporter Engagement and Database, and the Director of Global Fundraising, Marketing and Communications, as necessary.
- Create and maintain Supporter Engagement process documents and training guides.
- Ensure all Supporter Engagement team interactions with stakeholders are captured on Raiser’s Edge.
- Ensure all donors, supporters and stakeholders have the best-possible experience in every interaction with SPANA.

Community fundraising

- Manage the development and delivery of SPANA’s community fundraising programme, including our current products World Tea Party and Big Knit.
- Ensure the charity meets or exceeds its annual community fundraising income target, whilst managing relevant expenditure.
- Manage the development of community fundraising marketing materials, working with external suppliers and internal stakeholders as necessary.

Management

- Manage the Supporter Engagement team, motivating and developing team members to deliver on objectives and targets.
- Report regularly on the performance of the Supporter Engagement team, compiling key performance figures (e.g. complaints log).
- Manage the workflow of the Supporter Engagement team, ensuring all daily tasks are covered at all times and all team members have a manageable workload.
- Establish good working relationships with our external suppliers, data handlers and agencies, and resolve queries and complaints involving them as necessary.

It should be noted that this job specification and remit may develop over time. The postholder should be happy to adapt and take on new and different tasks within the scope of the role.

Knowledge, Training & Qualifications:

- Knowledge of supporter engagement and customer care policies, process, procedures and programmes.
- Knowledge of community fundraising and supporter events.
- Knowledge of charity fundraising regulations, GDPR and data practices.
- Knowledge of the requirements and expectations of working in the charity sector.
- Knowledge of the animal welfare charity sector (desirable).

Experience

- Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.
- Experience of establishing and development processes and procedures that optimise performance

Skills and Attributes

- Ability to diffuse situations with patience and diplomacy, to be a problem solver and to show sensitivity when required – e.g. when dealing with the bereaved in relation to in-memory gifts.
- Excellent computer skills, including ability to use Microsoft Office 365 suite, including strong Excel and Word skills.
- Database skills, preferably of Raiser’s Edge.
- French speaking (desirable).

For the Full Details and Attributes, please download the full job pack attached to this role.

REF-218 176

About the Organisation
Civitas Recruitment is proud to partner with a dynamic legal charity committed to promoting access to justice, upholding the rule of law, and ensuring fair systems for all. This charity plays a pivotal role in ensuring that state decision-making is fair and lawful, giving individuals the power to hold public bodies accountable. It supports and represents people who are marginalised through poverty, discrimination, or disadvantage and have been affected by unlawful state decisions.

Role Overview
An exciting opportunity has arisen for a Communications and Engagement Director to join the team. In this role, you will be responsible for developing and overseeing the charity's communications strategy, focusing on brand-building and media outreach. You will also lead external communications efforts, including overseeing grant fundraising initiatives. This is a permanent, full-time or part-time (minimum 4 days per week) role with flexible working options.

 

Key Responsibilities

• Develop and implement a comprehensive communications plan to promote the charity’s work.
• Lead media outreach efforts, increasing the charity's visibility and profile.
• Oversee communications across all platforms, including digital, print, and events.
• Lead and support the fundraising communications efforts, with a focus on grant fundraising.
• Work closely with internal teams to align communications strategy with the charity's mission and objectives.
• Provide empowering leadership to the communications team.

Who Are We Looking For?
We are looking for candidates with the following qualifications and skills:

• Proven experience in developing and executing communications strategies.
• Strong leadership and team management skills, with the ability to inspire and empower your team.
• Solid understanding of the voluntary giving sector, ethical giving practices, and the Fundraising Code of Practice.
• Knowledge of key communication tools across mainstream media, digital, print, and events.
• An understanding of the UK legal system is beneficial but not essential.
• Passionate about access to justice and the charity’s mission.

Why Join Us?
This is an opportunity to work with a purpose-driven organisation and lead communications efforts that have a real impact on individuals and communities. The charity offers a flexible working environment with the option for full-time or part-time roles, making it a great fit for individuals seeking balance while contributing to a meaningful cause.

How to Apply
If you’re interested in applying or would like more information about the role, please send your application immediately or contact Syed at Civitas Recruitment for a full job description and informal discussion. Early applications are encouraged.

Customer Journeys Transformation Lead
Type: Part-time (17.5 hours a week), fixed term contract until 30 April 2025 (maternity cover)
Location: Office-based in London with the flexibility to work remotely
Salary: £25,873 (FTE £51,747) per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession / Technical

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is undergoing a major transformation, investing in data, technology, services and engagement to better serve the MS community. Our goal is to create a more connected and inspiring experience that deepens relationships and boosts engagement, income and impact.

As Customer Journeys Transformation Lead, you will play a key role in this change, leading efforts to map and improve customer journeys across all touchpoints.

You will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals. Using customer research and person-centred design, you will identify key moments, pain points, and areas for improvement.

Your focus will be on service journeys, volunteering, income generation and campaigning. You will also define a strategic approach to integrate these journeys across all areas.

Additionally, you’ll work closely with governance and business intelligence teams to make sure changes are planned and delivered effectively and impact is measured.

Closing date for applications: 9:00 on Tuesday 3 December 2024

Interested? 

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Head of Fundraising and Marketing

About us:

Hospice at Home’s core service is its skilled team of Registered Nurses and Healthcare Assistants who provide exceptional care and support in people’s last year of life and at end of life, also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.

We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.

Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families. Our Fundraising team plays a huge part in raising these vital funds.

Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria.

Role: Head of Fundraising and Marketing

Location: Head Office – Dalston, Cumbria.

Salary: £35,000 per annum

Hours: 37.5 Hours per week

Closing Date: 2300 Sunday 08 December 2024

Type: Permanent

The Role of Head of Fundraising and Marketing:

Responsible for the leadership and success of fundraising and marketing for Hospice at Home Carlisle and North Lakeland, our Head of Fundraising and Marketing is a pivotal role, key to leading and inspiring the Fundraising and Marketing team in sustaining, developing and growing our income and income opportunities.

Utilising your exceptional leadership, events and project management skills, you will guide, support and motivate the team; implementing and managing an engaging and exciting fundraising and marketing strategy that maximises income from events, appeals, grants, corporates, legacies and any other income opportunities that align with organisational goals and vision.

You thrive on challenge and seek opportunities for continuous improvement, to network, to raise the profile of the organisation and have a positive attitude to change with a focus on creating an encouraging, collaborative environment where new ideas thrive.

Are you a highly organised, proactive, motivational, inspiring leader and influencer with skills based in fundraising, marketing, events and project management?

Are you positive and enthusiastic about championing our organisational vision to create a future in which everyone within our community who is facing life limiting illness, regardless of cause, receives the best possible palliative and end of life care and their families and carers receive the support they need?

Yes? Then this could be the role for you!

Essential Criteria:

· Experience of leading and people management, interacting with people from diverse backgrounds with exceptional communication and networking skills

· Experience of event and project management in fundraising/marketing in the voluntary/charity sector

· Educated, as a minimum, to A Level standard or equivalent in relevant subjects

· Experience of managing budgets and regular reporting

· Current knowledge of Health & Safety regulations

· Excellent IT skills covering Microsoft packages, website and CRM software

· Self-motivated with the ability to delegate and negotiate

· Excellent working knowledge of the charity sector with a good knowledge of Institute of Fundraising guidelines

· Flexible and resilient to support events outside of usual office hours.

· Full clean UK driving licence and own transport

Desirable Criteria:

· Leadership qualification (ILM, CMI, CIPD or similar)

· Member of the Institute of Fundraising with a certificate in fundraising management or willing to achieve accreditation

· Project management qualification – Prince II, Agile, PMP / other

· Knowledge of healthcare and / or end of life care and the Hospice movement

· Knowledge of the geographical area covered by the service

· Experience of culture change / change management

· Experience of HR / People processes

· Experience of public speaking

Our offer to you:

· Salary £35,000 per annum

· Contributory pension scheme

· 25 days annual leave plus Bank Holidays

· Annual leave purchase scheme

· Free onsite parking at Head Office

· EAP - Employee assistance programme

· Development opportunities

· Local gym discounts

· Volunteer ‘Give a Day’

· Mileage allowance

· Cycle to work scheme

· Flexible working

· Staff complementary therapy days

· Onsite (head office) employee counselling

· Wellbeing focus including dedicated wellbeing room

· REAL job satisfaction – knowing that your work means something and your contributions to continuous improvements matter

How to apply:

We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we understand the value that diverse thought, background and experience brings to an organisation which helps us to provide outstanding care for all of our patients and their families.

To apply for this role please send a copy of your current CV including a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us by clicking apply online before 23:00 Sunday 08 December 2024.

All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service (DBS) and Right to Work.

This role is responsible for setting and delivering the fundraising strategy and meeting fundraising
targets for Lakeland Arts. Leading a team and working closely with the Chief Executive Officer and
Senior Team, this position suits a fundraising professional with a track record of securing high level
income, strong and inclusive leadership skills and the ability to develop successful relationships.
Areas of responsibility include leading capital projects, corporate and major donor income
generation and providing leadership and direction for the Membership and individual giving
schemes led by the Development Officer. Working with the Development Office and a Development
Assistant you will build, grow and nurture relationships with supporters and external stakeholders to
raise funds to support our programme of exhibitions, participation activities and conservation
projects.

We have an exciting opportunity for a Service Delivery Assistant to directly support one of our Caseworkers by providing administrative support and assistance, working 15 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

Due to the requirements of the role, you will be required to work from the Southampton office for all shifts.

As a Service Delivery Assistant you will:

• Assist the caseworker in answering the telephone and contacting clients as required
• Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards
• Assist the caseworker with navigation around the building, including greeting outside the entrance and escorting to desk.
• Communicate with victim's in a written format, including text, email and letter under the guidance of the caseworker.

You will need:

• Effective verbal/written communication and numerical skills.
• Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent record keeping skills with a focus on quality and accuracy.
• Experience of working in a client focused service area or setting.
• Understanding and knowledge of equal opportunities and diversity

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

HR/Payroll Co-ordinator

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,300 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Key Responsibilities

You will be part of a small team of specialists who lead, advise and support the business and help deliver our strategy. With around 160 staff members the HR Team play a hugely important role in all aspects from recruitment to learning, wellbeing to pensions. It is a small team, and we need someone with experience to deal with the multiple facets of HR and someone who is a “doer”. You should be as happy developing strategy as you are running a welcome induction. Life will not be boring, and you will work with some incredible people, and experience some incredible stories. You will go home every day knowing you have made a difference.
This role will require an experienced HR generalist with some knowledge of Payroll or a Payroll specialist with previous experience in HR. In both cases you would need a willingness to learn the other aspects.

Key tasks include

• Submit and check our payroll which is managed by Moorepay. This includes handling payroll inquiries, maintaining payroll records, and addressing any discrepancies.
• With the support of our external pension’s advisors, ensure our pension scheme is correctly governed, correct communications are sent to staff and that payments are uploaded to our Pension Scheme.
• Ensure our HR platform (Natural HR) is the single version of truth on employee details, maintained with the latest employee information and that workflows operate correctly and in a timely manner.
• Ensure our learning management system (Learning Hangar) is operating correctly, new courses are added or updated, and staff maintain recency with their compliance courses.
• Lead/oversee the recruitment and induction of new staff.
• An annual renewal of our benefit insurances supported by our brokers Mercer.
• Deal with internal employee relations matters, if they arise. e.g. OH referral, exit interviews, capability reviews.
• Coach our HR apprentice.
• Develop your own skills to ensure KSS maintains compliance with legislation on Pensions, Pay and People related legislation.
• Be the internal subject matter expert for our people systems NaturalHR (HRM), Skills for Health (LMS), and Hireful (ATS)

You will have the support from the Head of HR, a People Buisness Partner and an HR apprentice and the wider Corporate Services team. We do not expect to find anyone who specialises in all activities or the systems we use, but familiarity with any of the systems named in the job profile will be an advantage. Given the breadth of the role, we are also willing to consider people with just UK Payroll experience (part time basis). If this is the case, please state it clearly in the application. In essence we can be flexible to build the right team with the skills we need. If you think you can contribute, please apply.

The Directorate

As part of the Corporate Services function it is your job to support the organisation, ensuring it is fit to grow and deliver its ambition. We aspire for excellence in all we do, maintaining full compliance with regulation and ensuring every penny we raise is spent with the high-level care and consideration it merits.

Application and Interview Process

We ask all applicants to ensure that they provide us with an up-to-date CV and a covering statement that is relevant to the role of HR/Payroll Co-ordinator. We recommend that you review the Job Specification within the job description (available on our website), which outlines the essential and desirable requirements for this role, and how we will assess your application to determine whether you meet those essential and desirable qualities.

All shortlisted candidates will then undertake a two-stage interview process, with the first stage being held over Microsoft Teams. All online interviews are booked through our online portal, which will provide a range of times and dates for you to select. The second stage of our interview process will be a more formal face to face interview held at our Charity headquarters at Rochester Airport. For any applicant that requires reasonable adjustments for either stage of the interview process, please ensure that this is outlined in your application or outlined to our HR Team.

The closing date for this role is 22nd December 2024. Please note that we will actively conduct interviews before the closing date of our external advertisement, and this role may close prior to this date if a suitable candidate is found.

Inclusion and Diversity

KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief

Location: Rochester Airport, Kent
Job Type: Full Time - with consideration to part time working
Contract Type: Permanent
Salary: £30,000 - £35,000 based on level of experience

Benefits

• 33 days annual leave rising with service
• Occupational/Enhanced Sick Pay
• Enhanced Parental Leave
• Access to the Blue Light Card and Blue Light Events
• Access to the Wellbeing Hub
• Money Purchase Pension Scheme
• Employee Assistance Programmes
• Development opportunities

You may also have experience in the following: Payroll Specialist, Finance Assistant, Payroll Manager, Accounts Assistant, Payroll Officer, Human Resources, Payroll Coordinator, HR Assistant, Payroll Administrator, HR Officer, Payroll Clerk, etc.

REF-218 285

This is an exciting opportunity to be involved in the day to day running of the first Night Shelter in the London Borough of Sutton since 2020.

You will lead the project managing an assistant and also overseeing venue leaders and a team of volunteers.

You will be first point of contact for guests and be main point of referral for external partners.

Our vision is to see people move on into more settled accommodation so you will coordinate the involvement of external partners and signpost accordingly.

As a Christian organisation faith is a key driver in all we do. The coordinator will have pastoral responsibility for venue leaders and volunteer and the shelter assistant. The coordinator will lead by example in prayer and Christian conduct.

It is an occupational requirement for the postholder to be a Christian

We are searching for a Marketing and Communications Officer to join our team. In this role, you will work closely with the Head of Marketing and Communications, the Digital Marketing Officer, as well as external agencies and freelancers. This position is ideal for a collaborative marketer who can develop and manage diverse storylines and foster relationships across internal teams, journalists, and marketing partners.

The successful candidate will lead campaign management, email marketing, and PR efforts, focusing on reaching new audiences and increasing awareness of Lakeland Arts. You will play a key role in driving engagement with our programmes, events, and membership opportunities.

Lakeland Arts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

You can see a more detailed breakdown of the key responsibilities for this role in the attached job description. Please note that the key responsibilities listed in the job description is not an exhaustive list.