Evaluation Manager Jobs in London, Greater London
About the role:
Our Health team has an exciting opportunity for three new roles to join the team. Two of these roles will be focused in our North London TST team, and one in our Lewisham hostel team with a focus on improving the barriers faced by those experiencing homelessness when accessing health care.
As a Health Lead, your role will focus on developing and embedding SHPs health approach into the services the charity provides. It will involve working with and supporting those living within our hostels who have underlying health needs to access and maintain the health care they need. To complete initial health screening tools, create a health support profile plan for each client and to make referrals to and support them in engaging with the correct services (i.e. dentistry, podiatry). In this role you will complete health mapping and use this information to influence partnerships formed with external services to help overcome barriers faced by those experiencing homelessness.
The approach taken with clients will be psychologically informed, incorporating an understanding of Personality Disorder, complex trauma and addiction. The outcomes for your role, include developing positive and sustained relationships of trust with clients, supporting them to engage in health care support and see an improvement in their overall physical health.
About you:
To be successful, you will have:
- A knowledge of (or willingness to learn) about common health issues and the barriers to health access that people experiencing homelessness may encounter.
- Ability to find ways to engage and develop relationships with clients who may have a low level of interaction with and/or suspicion of services.
- Good understanding of local level health set up/services i.e. homeless health providers and teams.
- Confidence in working both as part of a team and independently.
- Skills and understanding of creating and monitoring support plans and record-keeping with regards to client support, safety and safeguarding issues.
- The ability to advocate for and coordinate access to health care for clients with multiple disadvantage.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 13th October at midnight
Interview date: Wednesday 23rd and Thursday 24th October via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with people who have current or recent experience of financial hardship and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, diversity, inclusion and belonging and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
Our vision is that everyone in the UK has financial security so they can thrive.
Our purpose is to offer support to those of us facing financial shocks and together challenge the systems and perceptions that cause financial insecurity.
As a member of the Senior Leadership Team, the Director of People and Culture will work in a spirit of mutual accountability with fellow directors, taking strategic leadership of Turn2us’s People and Culture Directorate. You’ll have responsibility for strengthening our culture and supporting all our people managers to attract, develop and retain colleagues who are committed to our values and guiding principles.
You will take proactive leadership of our Equity, Diversity, Inclusion and Belonging (EDIB) work across the organisation so that we can become more inclusive and diverse, as well as oversee our approach to co-production, making sure that we centre the voices and insights of people with experience of financial insecurity in the design of all our work. Importantly, you will also provide rigorous oversight of our approach to safeguarding and our broader approaches to governance, risk, and compliance across the group – which includes our wholly owned care home business, Elizabeth Finn Homes.
This is a challenging but immensely rewarding role that will work across all parts of our organisation, helping to shape how we work internally and externally, and make a genuine lasting difference to people facing financial insecurities.
About You
We are looking for an authentic and inspiring leader who brings significant experience of developing and implementing people and culture strategies, and of aligning those strategies to the organisation’s vision and values. You will share our unwavering commitment to EDIB, and bring a track record of driving meaningful change within an organisation so that it can become more inclusive and diverse.
You will bring high levels of compassion, empathy and emotional intelligence, able to build trust at all levels while being comfortable with constructive debate. You will have a curious mindset, continuously seeking out new learning opportunities for yourself and our organisation, and an enthusiasm for building new networks.
While experience of working within a charity would be beneficial, we are also keen to hear from candidates who bring transferable experience from other sectors. We know that Turn2us will benefit from leaders with new perspectives and ways of thinking, so we’re actively encouraging broad interest from impactful leaders who bring transferable skills. More importantly is a clear alignment with our organisational values and a passion for supporting people facing financial hardship.
We are always eager to receive approaches from people with lived experience of financial insecurity. If you can demonstrate a clear commitment to our values and ethos, and a deep personal commitment to our vision, we’d love to hear from you.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please email Mark Crowley or Annie Regan-Tighe at Tall Roots.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Individual Giving Officer
Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of one day per week in the office.
Salary: £34,525 per annum
Hours: 35 hours per week
This is a full-time permanent position.
Interviews will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate.
Who we are looking for
We are looking for an enthusiastic and highly organised individual to join our growing Individual Giving Team as a Senior Individual Giving Officer. You will work on creating our Individual Giving appeals, writing compelling communications which will inspire and drive income. You should have experience of working in a charity environment, and be able to manage multiple projects simultaneously to tight deadlines and budgets.
Experience required
- Managing direct marketing campaigns in a charity environment.
- Leading projects from start to finish within given budgets and timescales.
- Creating compelling and professional communications for a variety of audiences and channels.
- Analysing campaign results and using insight to optimise future campaigns.
- Collaborative working with multiple internal and external partners to deliver campaigns.
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
- Hybrid working arrangements
- Flexible working and will consider compressed hours
- Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
- Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
- Season ticket and cycle loan
- Pension scheme
- Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
- Personalised training to suit your career aspirations and professional development
JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
JDRF drives breakthroughs towards a world where no one lives with type 1. Until then, it makes everyday life better for the people who face it.
The client requests no contact from agencies or media sales.
About Emergency Nutrition Network (ENN)
Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.
Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible.
We undertake knowledge management, research and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.
ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.
What we do
Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions. ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition, Maternal Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), and emerging areas of food systems transformation for nutrition, as well as our highly regarded international publication, Field Exchange (FEX) and our peer-to-peer technical forum en-net.
Our People
ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development. We are proud that in our 2023 Employee Engagement Survey over 95% of our team said that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN.
Purpose of the role
The Senior Technical Associate role is a key member of the Senior Technical Team at ENN. The post holder will bring extensive skills, expertise and capacity to deliver on a portfolio of our projects, provide strategic and technical direction and leadership, and manage their teams.
Terms and Conditions
· Hours of work: This is a full-time position (37.5 hours per week) for a 12 month fixed term contract (maternity cover). We will consider appointing two part-time positions to secure the right technical fit and skillsets.
· Type of contract: 12-month Fixed Term Contract
· Location: Office or home-based
· Holidays: 25 days plus UK bank holidays increasing by one day p.a. after two complete years of service to a maximum of 27 days p.a. (pro rata) plus office closure days between Christmas and New Year
· Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
· Salary: circa £53,000 per annum depending on experience (pro rata if part-time)
· Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution
· Eligibility to work: The successful applicant will be required to demonstrate they have the Right to Work in the UK. This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position
Key Responsibilities
1. Technical
The Senior Technical Associate will manage a portfolio of projects, lead on, and support, project delivery and develop content of technical outputs. This will involve being accountable for quality and timely delivery. The priority areas for this position are:
· Portfolio lead for ENN’s Infant and Young Child Feeding in Emergencies (IFE) and Management of small and at-risk infants under 6 months and their mothers (MAMI) projects
· Project lead for Infant and Young Child Feeding in Emergencies (IFE) Project.
· Technical lead for pieces of work/activities within the IFE/MAMI portfolio.
· Senior editorial role in Field Exchange
· Institutional engagement; particularly donors and foundations
Distinguishing role characteristics include:
· Portfolio lead: – Provide oversight of the balance, delivery and directions within the portfolio, managing the portfolio team, and with responsibility for ensuring plans are resourced.
· Project lead: Ensure delivery and assure quality technical outputs
· Technical lead: Deliver on specific pieces of work/activities within the portfolio
Examples of the types of project responsibilities the postholder will assume, depending on the specific role requirements and their relevant experience, include:
· Providing technical leadership to design, manage, deliver and ensure quality control on project areas
· Convening and facilitating working/advisory groups and leading technical meetings/consultations
· Brokering technical consensus
· Undertaking and/or overseeing research, such as scoping reviews
· Content development and shaping, having a senior editorial role
· Developing reach and securing engagement on project areas, including audience profiling and network development
· Working with our Digital Communications Specialist to identify and develop innovative communications tools and media to support uptake of outputs
· Coordination with actors as relevant to the project (internal, external, multi-agency, working groups and forums)
· Instigation of project relevant technical meetings, and ensuring their success, relevance and impact
· Reports and analysis development
· Working with the Projects Team to develop and monitor against project workplans and budgets
· Monitoring and evaluation
· Communications, donor and other reporting
· Development of portfolio specific funding opportunities and relationships.
· External representation
2. Strategic Development
The Senior Technical Associate will contribute to the overall strategic development of ENN and our strategic partners, including:
· Contributing to the realisation of ENN’s Strategy, potentially including representation on ENN’s Senior Leadership Team.
· Being aware of key developments in the nutrition (and related) sectors, identifying new activities, partners and opportunities that align with ENN’s strategy.
· Representing ENN and contributing to global groups/initiatives/efforts
· Assisting the Senior Technical Team in providing strategic engagement support for identified donors
· Development of concept notes & project proposals
3. Team and Management Responsibilities
The Senior Technical Associate will have team management responsibilities including:
· Line management responsibility for technical team members
· Manage and develop the technical (and other) skills of ENN’s staff
· Engage in the technical review of colleagues’ work
· Act as a ‘buddy’ and / or co-lead to other technical project leads if required
· Contribute to internal communications, information exchange, learning and staff engagement
· Contribute to technical debate and discussions, supporting consensus building
· Actively promote ENN’s commitment to diversity and inclusion, leading by example and contributing to an organisational culture where every individual is recognised and valued
Person Specification
Essential requirements
· Master’s degree in nutrition/Community Nutrition, Public Health or relevant discipline or equivalent professional experience
· Strong technical acumen and knowledge of the policy, research and practice landscape (stakeholders, policies, gaps, current key topics and challenges) in International Nutrition and Health.
· Significant technical experience in the priority areas outlined above
· Significant, relevant field experience
· Strong interpersonal, facilitation, influencing, consensus building and brokering skills and experience.
· Experience in conducting research, including as lead author and for publication.
· Editorial experience and the ability to peer review and critically appraise written content
· Experience in quality assurance for technical outputs
· Experience in knowledge management, and/or projects that focus on ‘learning’
· Experience in coordinating diverse work portfolios and team management
· Experience in donor liaison, reporting and relationship management
· Experience in developing funding opportunities
· Experience of line management
· Excellent communication, presentation, written and analytical skills
· Motivated, takes initiative, innovates and drives progress
· Good cross-cultural awareness and experience of establishing good working relationships with a wide range of stakeholders at national and global level
· Comfortable to work both autonomously and as a member of a dispersed and diverse team
Desirable requirements
· Experience of planning, developing and reshaping technical publications
· Experience as a technical lead on complex, institutionally funded projects
· Experience of providing support to country programmes on project design and delivery
· Experience in guideline and guidance development (international, national)
· Experience in strategy development and delivery
· Experience of supporting food systems/health programmes /system strengthening in developing contexts
· Nutrition/nutrition-related primary / other research experience
· French speaker or another relevant language
Reporting Lines:
The Senior Technical Associate will report to one of ENN’s Technical Directors and will have line management responsibility
Application Process
Please submit a Cover Letter (no more than one page) and CV no later than 23:59 Wednesday 2nd October 2024 (BST). Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified. Please include your preferred working pattern details in your application, if not full time.
Please note that ENN does not accept speculative applications from recruitment agencies.
ENN is committed to diversity and inclusion, and to building a culture where every staff member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds.
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference in people’s lives?
Do you want to play a pivotal role in empowering individuals to take control of their health and wellbeing? If you're a motivated, compassionate individual with a knack for building connections and promoting positive lifestyle changes, this could be the perfect opportunity for you!
We’re excited to announce a fantastic opportunity to join our dynamic team in Southwest London. You’ll be helping to launch and shape an innovative Health and Wellbeing Coaching & Social Prescribing Service based at St Georges Hospital within the Red Cell Pain Management & Psychology department and you will be employed by Merton Connected - Merton Social Prescribing. In this role, you will be at the heart of a life-changing initiative, working with patients affected by sickle cell disease and thalassemia. You’ll be helping them connect to vital community services, manage their health, and reduce isolation.
About the Role:
As a Health & Wellbeing Coach and Social Prescriber, you will:
- Use your coaching skills to support patients in developing self-management strategies, improving their health, and achieving personal goals.
- Help reduce clinical workload by linking patients with local non-clinical services such as social activities, education, housing, employment support, and more.
- Collaborate with multi-disciplinary teams and local agencies to build a robust referral network, ensuring patients have access to comprehensive support.
- Play a vital role in promoting the benefits of social prescribing and coaching to both clinical staff and patients, fostering a personalised care approach.
You’ll be joining a team committed to making lasting improvements in health outcomes, helping patients regain control of their lives, and offering support that goes beyond traditional medical treatment.
Key Responsibilities:
- Engage with individuals living with long-term health conditions and connect them with community-based services that address their holistic needs.
- Offer one-on-one coaching sessions, helping patients identify goals and build self-confidence in managing their health and wellbeing.
- Collaborate with local voluntary, social care, and health services to ensure a seamless patient experience.
- Promote awareness of the social determinants of health, such as housing, employment, and social isolation, and help patients overcome these barriers.
- Maintain accurate records of interactions and service delivery to contribute to evaluation and reporting.
What We Offer:
- The opportunity to be part of an innovative, growing service that has celebrated its 7th year of transforming lives in the Merton area.
- The chance to work with an inspiring, supportive team and a variety of partners across statutory, voluntary, and community sectors.
- Ongoing professional development and training to stay up-to-date with the latest coaching and social prescribing practices.
- A collaborative, multi-disciplinary environment, where your contributions will directly influence the health and wellbeing of the local community.
What We’re Looking For:
We’re seeking someone with:
- 2+ years of experience in health coaching, motivational interviewing, counselling or a similar framework that supports individuals in making health, lifestyle and other changes.
- A strong understanding of personalised care, person-centred approaches, and the ability to support self-management.
- Proven experience working in multi-disciplinary teams across health, social care, and community settings.
- Excellent communication skills and the ability to build trust with a diverse range of people.
- A proactive and self-motivated approach, with the ability to work independently and collaboratively.
More information about the role | How to Apply:
- 21 hrs per week - 3 days - 9 - 5 pm - Monday Wednesday Friday
- 1 year fixed term contract (with extension for another 11 months for the second part of the pilot; if the pilot is successful it might be funded for longer)
- £ 32,964 per annum pro-rata - plus 5% pension, includes Outer London Weighting, generous annual leave and excellent training opportunities
- Closing date for applications: Sunday 13th October 2024 (midnight)
- Please ensure that you fill in your application using the job specification headlines. Please apply early to avoid disappointment, as it may close sooner.
- Formal interviews will be held on Monday 21st October 2024
- Applicants will be notified by email if they are to be invited for an interview a day before the interview date
Join Us:
This is an incredible opportunity to be part of a transformative service, where your work will have a direct impact on improving the lives of people living with complex health conditions. If you’re ready to take on a rewarding role in an innovative environment, we’d love to hear from you!
Please fee free to make enquiries about this role. Contact Marina, Kelly and Yvonne.
The client requests no contact from agencies or media sales.
Reference: SEP20248543
Expiry date: 23:59, Sun, 29th Sep 2024
Location: Greenwich
Salary: £36,900 Per Annum
Benefits: Excellent
Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.
Working in the Engagement department and reporting to the Adults and Communities Participation Manager, the Communities Participation Producer will create a year-round public programme of activities inspired by the collections, themes and sites of Royal Museums Greenwich. Key responsibilities include producing and delivering programmes in collaboration with community partners and stakeholders to create relevant, inclusive and inspiring activity across the Museum’s multiple sites. The role will focus on creating activity that welcomes underrepresented audiences to Royal Museums Greenwich sites, developing trusted relationships in the process and responding to the social purpose of the organisation.
The role will develop programmes that connect communities and collections around the legacies of empire, queer histories and stories of migration. This will involve working across generations to facilitate dialogue around under-represented histories and current issues in a variety of formats including large scale public festivals, talks, workshops and more. The role will have a focus on developing participation opportunities for African and Caribbean and East and South-East Asian diaspora, as well as LGBTQ+ communities, to develop stronger connections with the collection and bring new perspectives to maritime history. This will involve audience research and internal dialogue to create supportive spaces and activity at Royal Museums Greenwich and contribute towards it becoming a more inclusive and representative organisation.
The successful candidate will have demonstrable experience of delivering a range of inclusive cultural engagement provision for diverse audiences, including large-scale public events, and creating audience-led programmes for African and Caribbean/ East Asian/ South-East Asian diaspora communities. The postholder will have a track record of building strong partnerships with communities and stakeholders, along with experience of writing and producing resources and promotional materials for a range of target audiences. Excellent communication and interpersonal skills are required for this role, as is a passion for activating and supporting dialogue around the legacies of empire, queer histories and stories of migration. The postholder will be innovative, imaginative, creative and self-motivated; highly-organised, able to work to deadlines across multiple projects while managing a budget; and have the ability to undertake some evening and weekend working.
This is a full time, permanent role in Band 5 – Management and Proficient Specialists. Core hours of work will be 36 per week, working 5 days between the hours of 9am-5pm. On occasion, some evening and weekend work is required.
There is also the option of this role being available to two candidates as a job share. Please indicate in your application if you would like to apply for this role on a part time basis, to be shared with a second postholder.
We offer a culture encouraging inclusion and diversity, a generous pension scheme, 22 days annual leave (rising to 25 days after 1 year) plus bank holidays, 30% discount in our cafés and shops, interest-free season ticket and bike loans, training opportunities and continuous performance management reviews to support personal and career development, NMDC reciprocal agreement for free admissions to other museums and galleries’ paid exhibitions, and an environment with flexible working options.
Salary: £36,900 per annum
We encourage you to read the full job description/person specification before applying for this role.
Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.
We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.
Discover amazing stories of the Sea, Space, History and Creativity
Facilities & Operations Assistant
Reference number: 2401
Location: Mentmore Terrace, London Fields. This role will require someone who is flexible and is able to travel to the office 4 days a week and will have one day working from home, depending on the teams’ needs.
Status: Permanent, Full-Time, 35 hours per week
Salary: £24,721 (Band 2) with generous benefits package including 3 years of salary increments (increases), 30 days annual leave plus Bank holidays and 3 days of Christmas closure.
About Us
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
As a leading children’s charity, we take the voices of children to the heart of Government, bringing people and organisations together to drive change in society and deliver a better childhood for the UK. We are united for a better childhood.
About the Role
The Facilities Assistant helps make sure our offices empower our staff to deliver their best – safely and efficiently. You’ll help our Office Manager with the efficient day-to-day running of our main London office and liaise with our other sites, providing high-quality and efficient practical and administrative support to make sure everyone has what they need. You’ll also support our Chief Operating Officer directly, and as part of our Corporate Services team you’ll help NCB be an effective, sustainable and trusted charity.
As well as NCB’s excellent benefits, we’ll provide opportunities for learning and a great team to be a part of. You’ll be highly-organised and adaptable and enjoy working from our Hackney office for most of the week.
Applications close at 08:00AM on Friday 11th October 2024
Assessment and interviews to be conducted on Wednesday 16th October 2024.
CVs will not be accepted.
Please note that only shortlisted candidates will be contacted.
Please be aware that we may contact candidates prior to the closing date.
Please quote the job title and reference number in your application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
NCB is an equal opportunities employer and we particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and male candidates, as we would like to increase the representation of these groups at NCB. We strive for our workforce to be representative of the communities that we serve and we know that greater diversity will lead to even greater results for children.
No agencies please.
30 hours per week, Monday to Thursday
About the job role
We have an exciting opportunity for an Education Centre Assistant in our Training, Education and Development team at St Joseph’s Hospice.
We are looking for someone who has experience in administration and working in a customer service-focused busy environment.
The Training, Education and Development (TED) Team has been established to promote and deliver high-quality evidenced-based education to external stakeholders and internally to Hospice staff, which will help transform the care of people in the communities we serve and beyond. The TED Education Centre staff provide essential support to the rest of the TED Team and are integral to the smooth running and day-to-day operation of the Education Centre and TED service. They work as a team to cover core duties at all times and essential role specific duties during planned and unplanned absences. The team is co-ordinated on a day-to-day basis by the Centre Manager.
About you
You will need:
- Effective communication and interpersonal skills
- Experience of using Microsoft Office
- Experience of working as part of a team and making day-to-day unsupervised decisions
- Experience of working in a customer services environment.
Where you’ll work
St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.
We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
For further information, please contact John Ames, Head of Training, Education and Development.
For more details and to apply, click the apply button to be redirected to our website.
Closing date: 8 October 2024
Interview date: TBC
Our client, a prestigious London University, is currently seeking a dynamic individual to join them as a temporary Technology Enhanced Learning (TEL) Learning Technologist. The position is 35 hours per week, for 3-months in the first instance. The role offers hybrid-working, with 2-3 days per week based on-site in Central London.
Key Responsibilities for this role include:
- Supporting university staff, using a variety of TEL tools and platforms, to develop teaching and learning resources.
- Delivery of TEL resources including the university's own system, set-up and support of online assessments.
- Facilitating training and CPD for staff and students to enhance TEL skills.
- Liaising and collaborating with fellow staff to support the implementation of the departmental TEL Strategy.
- Supporting and contributing to the design, development, implementation and evaluation of TEL resources.
- Using a variety of tools such as Moodle, Turnitin, SharePoint and Office365 etc. to advise on, develop, test and maintain teaching and learning resources.
- Evaluating existing learning technologies to identify opportunities for improvement.
- Being a liaison for teaching staff and technical services.
To be considered for this position, you should possess:
- Previous experience in a similar role, preferably within a higher education setting.
- Demonstrable, strong experience in the application of e-learning technologies in a higher education setting.
- Experience of Moodle administration including course creation, management, design/themes, user experience, LTIs, plugins and analytics.
- Good understanding of VLE associated technologies e.g. Echo360, Turnitin, MS Office 365 apps - including SharePoint and Teams.
- Strong presentation and training skills, including experience in designing and delivering content.
- Excellent administrative and organizational skills with a keen attention to detail.
- Proficiency in using various IT systems.
- Ability to troubleshoot and respond promptly to technology-enhanced learning support requests.
The position aims to start as soon as possible, requiring candidates to be available immediately or have a short notice period to be considered.
If you would like to be considered for this opportunity, express your interest by clicking 'apply now' below to submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Climate & Water Manager - Resilient Water Accelerator
Contract: Permanent, Full Time,
Location: The role can be based in the UK or USA
For the UK, London, Hybrid: WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid.
For the USA: USA-wide, Remote with a preference for the Seattle area/US West Coast.
Regular virtual engagement and periodic in-person meetings are required for coordination, collaboration, and connectivity across the team, or in other settings due to external engagements or travel.
Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:
• UK: £48,314 - £50,729 with excellent benefits
• USA: competitive salary package with excellent benefits
About WaterAid:
The climate crisis is a water crisis. Around the world, people are feeling the effects of climate change through water, including flooding, droughts, sea level rise, and irregular rainfall. Climate change is affecting seasonal and long-term water availability, meaning we can no longer rely on rain, river flows and aquifers.
The Resilient Water Accelerator is an initiative designed to increase the flow of private and public finance into water projects that help the most climate-vulnerable communities build resilience to climate change. Despite the high need, only 3% of total climate finance flows go towards water. Our mission is to demonstrate the business case for increased and enhanced public and private investment in water-related deals in emerging economies that strengthen resilience for climate-vulnerable communities and are replicable so that millions more can benefit. We are working to increase the speed, scale, and replicability of water investment by creating a pipeline of bankable projects, bringing together the right mix of financing with the right commercial structures and partners, and supporting improvements in the enabling environment.
About the Team:
We are a friendly, supportive, globally distributed team, bringing on-the-ground expertise and comprehensive perspectives, combining climate policy, water economics, private finance, measurement and evaluation, and governance. We are currently housed within WaterAid – the world’s largest NGO focused on providing water, sanitation, and hygiene outcomes for people in developing countries, and are one of WaterAid’s flagship programmes. We have a close partnership with Global Development Incubator, which is providing incubation support for the RWA.
The RWA currently has 11 staff, based in 6 countries, and we have plans to build the team to around 18-20 over the next couple of years, to extend our delivery from 2 countries (currently Nigeria and Bangladesh) to 6, and to secure additional financing to complement the investment we have secured from the UK Government.
About the Role:
The Manager – Climate & Water will play an important role in this small, international team by managing the integration of ideas, policy frameworks, and findings from research and practice into the Resilient Water Accelerator (RWA)’s programmes in our target countries and at a global level. They will report directly into the RWA’s Director of Programmes and Investment, shaping and delivering the future RWA as a highly effective and impactful learning organisation.
- Project management to ensure RWA’s Programmes and Investment-related activities are delivered on time and within budget. Using agreed project management software, track and report RWA’s programme-related deliverables.
- Conduct research and integrate findings to strengthen RWA Programmes design and delivery: Provide regular inputs and updates on water-related climate, and climate-related water policies, practices, and trends in RWA’s focus countries and target markets and at a global level using quantitative and qualitative approaches, to inform RWA’s understanding of local markets and project origination & early-stage development efforts.
- Support the creation and rollout of tools, templates, and business processes for RWA team members to integrate climate policy and climate finance into program operations: Collaboratively design, iterate, and improve RWA’s suite of tools and methods for use throughout RWA’s programming, including but not limited to: Understanding Local Markets (ULM), which includes scoping new markets for RWA operations and maintaining an understanding of the markets where we operate; Deal Origination and Early Stage Development, to integrate climate policy and finance into local decision making about opportunities and challenges;
- Summarize, synthesize, and effectively communicate climate and water-related ideas for internal (RWA staff & board) and external (specific & general) audiences: Support communications strategy and audience segmentation efforts; contribute to RWA’s external communications and knowledge products, to share and amplify how RWA is thinking and learning through diverse media, e.g., newsletter, blogs, field notes, podcast, social media.
About you:
- At least 5 years’ experience working in on climate-related issues, with a preference for climate policy in middle-income countries and/or climate-related finance.
- A passion for effective Project Management, process design, and continuous improvement cycles with an organised and structured approach to work, managing deadlines and competing priorities.
- Strong quantitative and qualitative research, analytical, and modelling skills, with an ability to summarize, synthesize, and articulate findings in clear and coherent ways for diverse audiences.
- Intellectually curious and flexible, with a willingness to explore and test diverse ideas, try new things, and approach learning with a sense of humility and humour.
- Familiarity and experience working with GIS / other large-scale datasets to create models and conduct research and analyses preferred.
- Strong written and oral communications skills, with demonstrated ability to work effectively in cross-cultural contexts. Experience facilitating virtual and in-person meetings, workshops, and trainings with diverse audiences preferred.
- Creative and open-minded when working with others in identifying, understanding, and resolving multi-dimensional problems.
- Masters’ degree in one of the following or related fields: climate science, climate and/or water policy, sustainability-related finance, business administration, public administration, public policy.
- Experience of working in and with geographically dispersed teams.
- Team player with a flexible mindset and ability to establish boundaries and adapt in response to changing priorities and demands.
- Able to work on own initiative, providing proactive advice and recommendations, and comfortable operating with a degree of uncertainty and change.
Closing date: Applications will close at 23:59 on 29 September 2024. Availability for an interview is required week commencing 7 October 2024 for online interview
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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Job Title: Government Fundraising Specialist
Department: Strategic Partnerships
Location: Washington, DC; Maryland; Virginia; New York; London, UK
Salary Range: US $85,246 - $99,738
Salary Range: UK £51,050 – £59,201
All applicants must provide a cover letter for consideration.
About Us: The Fund for Global Human Rights works in solidarity with communities on the frontlines of injustice. As an intersectional funder, we provide flexible funding to our more than 400 grantees around the world, ensuring that they are the ones driving the agenda. By redistributing financial resources, absorbing operational burdens, and embracing risk, we shift power to the ground, generating impact where it is needed most, including in closing and closed societies. Embracing a model of accompaniment, we walk hand-in-hand with the activists we support, and our expert staff come from the movements we serve. We are a trusted partner of both private and public donors and a respected thought-leader within the philanthropic sector.
We view fundraising not merely as a financial activity but as a pivotal element of our strategy for organizing and driving social change. As an intermediary organization, the programming we are able to carry out depends directly on the funding we can raise. Thus, resource mobilization is integral to our approach in supporting human rights movements around the world. As the Fund for Global Human Rights’ income has grown year on year, so has its portion of funding from restricted and complex grants, including from some bilateral donors and the European Union. By establishing strong government partnerships and securing essential funding, we aim to amplify our impact and advance our mission in more than 40 countries around the world where we support grantee partners and human rights movement building.
The Role: This is an exciting new position for a highly motivated, organized, and analytical individual with the opportunity to make a real difference in a growing organization. As our Government Fundraising Specialist, you will be at the forefront of implementing our government fundraising strategy. This role involves a blend of research, advocacy, strategic proposal development, and guidance on contractual and donor compliance. You will join a dynamic, hard-working team responsible for securing 90% of the organization's revenue. Your work will focus on a new two-pronged approach: targeting governments at both the capital and local embassy levels in the regions where we operate our grantmaking programs, with the goal of making this revenue stream a significant component of our organizational budget in the coming years. You will not be starting from scratch, as we currently have secured government funding, as well as numerous relationships with governments that can be leveraged. And you will work in partnership with many colleagues across departments who will contribute to the success of this role.
Key Responsibilities:
- Organizational Preparation: Help prepare the organization for success in securing new government funding by developing internal systems, processes, and workflows necessary for effective engagement and management.
- Strategy Development: Contribute to refining and enhancing the government fundraising strategy to align with organizational goals and emerging opportunities.
- Research & Identification: Explore international cooperation trends and the government donor landscape and identify promising funding opportunities.
- Partnerships: Build and maintain strategic partnerships with other organizations to extend our reach and impact.
- Bid Leadership: Oversee the internal bid process, crafting compelling proposals, coordinating cross-departmental efforts, and ensuring timely submissions.
- Policy Analysis: Review and analyze government policy papers to guide strategic funding approaches and inform bids.
- Advocacy: Advocate for our cause within government circles to boost our visibility and secure essential support and help prepare the organization to participate in multi-lateral spaces, organizing side meetings, developing talking points, etc.
- Networking: Build relationships with stakeholders in the philanthropic and international development sectors, including donors, peers, INGOs, and UN agencies to explore areas of collaboration.
- Thought Leadership: Contribute to influential thought leadership pieces to position our organization as a key partner of choice in the sector.
- Compliance: Communicate with internal stakeholders to help ensure strict adherence to all relevant regulations and reporting requirements for government funding.
- Management & Evaluation: Help prepare the project management team to effectively manage a grant by helping to strengthen, and where needed develop, tools and processes to gather necessary information and evaluate the impact of our government grants.
Skills for Success: To excel in this role, you will need:
- Expertise: At least 7 years of experience in fundraising for international human rights, social justice and/or development cooperation, with a proven track record of securing funding from government donors through both relationship building and competitive bids.
- Knowledge: Deep understanding of the government donor landscape and grant processes.
- Compliance Savvy: Strong grasp of compliance requirements related to government grants and experience in working with internal colleagues to prepare organizations to meet these requirements.
- Leadership & Collaboration: Proven leadership skills combined with a collaborative approach to teamwork.
- Communication: Exceptional writing, research, and communication abilities.
- Analytical Skills: Ability to analyze and interpret complex government policy papers and funding opportunities.
- Technical Proficiency: Familiarity with Microsoft Office Suite and grant management software.
- Language Skills: Fluency in English, and proficiency in Spanish, French, Arabic or another language a bonus, but not essential.
About You: This role is ideal for you if:
- Balance: You excel in both independent work and collaborative environments, seamlessly transitioning between the two.
- Complexity: You enjoy tackling complex challenges and synthesizing diverse information into actionable strategies.
- Global Perspective: You have experience working in or fundraising for various regions and thrive in a diverse, multicultural setting.
- Collaboration: You believe in a collaborative approach to fundraising, viewing it as a means of organizing for social change rather than a competitive process.
- Passion: Your commitment to human rights and social justice drives your ambition to make a meaningful impact through your work.
Our Team: You will join a dynamic and dedicated Strategic Partnerships team that plays a critical role in securing 90% of the organization’s revenue. We are guided by Feminist Leadership Principles, invite everyone to show up authentically, value a healthy team dynamic, and practice a collaborative approach to fundraising. We believe this style of working together makes us better at our jobs, and our healthy team culture enables us to meet our goals year after year.
All applicants must attach a cover letter to accompany their resume.
The client requests no contact from agencies or media sales.
Salary: £48,000 - £53,000 per annum
Position Type: Full Time, Permanent (35 hours per week)
Location: Hybrid - London and Dorset Offices (There is scope for this role to be based in either the London or Dorset area, but please note that 1 day per week on average will be in the Dorset office)
Application Deadline: Midday 11th October 2024
Benefits:
• Flexible working arrangements
• 22 days’ leave with an additional day of leave per year (up to a maximum of 25 days) PLUS Christmas holidays closure period in addition to your annual leave
• Social events and team days
About Just a Drop
Just a Drop works at a grassroots level with our country partners to support communities around the world with access to sustainable safe water solutions, sanitation facilities and knowledge of safe hygiene practices.
About the role
The Head of Programmes leads the design, implementation, and evaluation of all Water, Sanitation, and Hygiene (WASH) projects within Just a Drop. This senior leadership role requires a visionary leader with strategic thinking, programme management expertise, and a deep commitment to improving WASH services in underserved communities. The ideal candidate will ensure that all programs are aligned with the organisation's mission, are sustainable, and have measurable impacts. The role is supported by a team of 3 staff and 11 volunteers with significant experience: hydrogeologists, engineers and WASH experts who give technical advice, and help with monitoring and partnership building.
Person specification:
Experience:
• Proven experience in a senior leadership role.
• Proven track record in designing, implementing, and evaluating complex WASH programmes in developing countries.
• Experience in managing multi-disciplinary teams across different locations.
Skills and Competencies:
• Strong leadership and management skills with the ability to inspire and guide a diverse team.
• Excellent understanding of WASH sector challenges, trends, and best practices.
• Strong analytical and problem-solving skills, with experience in MEL systems.
• Exceptional communication and interpersonal skills, with the ability to engage effectively with a wide range of stakeholders.
• Proficiency in project management tools and software.
• Fluency in English.
Attitude:
• Passionate and enthusiastic about improving people’s access to WASH
• Positive and solution-focussed
• Willingness to travel as needed to project sites, including remote areas – up to 2 international visits of approximately one week each per year
• Ability to work under pressure and handle multiple priorities simultaneously.
• Commitment to the organisational values – learning, sustainability, collaborative, inspiring, personal.
How To Apply:
Please see the full Job Description attached to this role.
Please click ‘Apply Now’ and continue to submit your CV and accompanying covering letter.
Your covering letter should be no more than 2 sides of A4 explaining your motivation for applying and how you fulfil the role specification.
We will be conducting the first round of interviews during the w/c 21st October 2024 and second round interviews will take place on the w/c 28th October 2024.
In line with the Equality Act 2010, we are committed to offering reasonable adjustments throughout the recruitment process and beyond.
We actively encourage applications from people of all backgrounds, abilities, and cultures.
REF-216 969
Just a Drop brings sustainable safe water, sanitation and hygiene projects to communities, transforming lives.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
As the Trust and Foundation Coordinator, you will support the International Programmes Department (IPD) by:
- Programme Development: Enhancing institutional funding to raise essential funds for Muslim Aid’s international humanitarian and development programmes through Trusts, Foundations, and Partner Offices.
- Quality Assurance: Assisting the MEAL Manager in developing and implementing effective MEAL systems to ensure quality service delivery across all programmes.
You will play a crucial role in this newly formed unit, working closely with partners, country offices, and donors to improve systems within the IPD and support the dynamic global programme portfolio of Muslim Aid.
About the Role:
- Lead donor mapping process for Trusts and Foundations. Continuously, update this mapping document regularly based on engagement with prospective donors.
- Lead the proposal/concept development process for T&F and MA Partner offices submissions.
- Support the Global Programme Development and Quality Assurance Manager in managing a portfolio of institutional donor grants relationships and implement donor engagement strategies for prioritised donors (including FCDO, UN agencies, USAID, SIDA, START Network, etc.).
- Support the Monitoring Evaluation Accountability and Learning (MEAL) Manager to strengthen MEAL system globally. This includes ensuring high-quality data tracking progress, analysing data, and generating knowledge and documentation of best practices.
- Work with Country Offices, Global Programme Development and Quality Assurance, Humanitarian and Programme units to support on disaster responses and associated appeals.
- Support the unit in providing the development and implementing capacity development workshops for the IPD team, country offices, and partner offices either face to face or virtually.
About You:
To be successful in this role, you will need:
- Educated to bachelor’s degree level.
- Experience of successfully fundraising and dealing with institutional donors and international donors with a focus on Trusts and Foundations.
- Experience and understanding of monitoring and evaluation of programmes; using quantitative and qualitative research data collected in support of programme development.
- Significant experience and knowledge of effective budgetary control and grant management.
- Good interpersonal and communication skills and ability to liaise effectively with people at various levels. Good tact and diplomacy at all times.
- Strong and well-developed analytical skills coupled with strong bid and report writing skills.
Why you should apply:
Ready to make a global impact? Join Muslim Aid as a Trust and Foundation Coordinator and drive our humanitarian and development initiatives forward. If you excel in fundraising, grant management, and donor engagement, we want you on our team. Your expertise in monitoring and evaluation will ensure our programmes are exceptional. With outstanding communication and interpersonal skills, you will secure the vital funds that power our mission to support vulnerable communities worldwide. Become part of a dynamic, innovative team and make a difference. Apply now and transform lives!
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Background to the role
AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.
We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:
- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.
- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.
- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge
- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.
- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.
- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.
This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.
Job description
Job Purpose
The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:
· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.
· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.
· Lead a programme of structural and cultural change in the Hospital and Home service:
- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.
- Introduce processes and embed good practice in case recording, reporting and data collection.
- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.
- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.
· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.
· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.
· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey.
As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:
· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.
· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment
· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach
Summary of Duties - Key Accountabilities & Deliverables
Coordination and Management of service
· Line manage service coordinators, and oversee the good management of all service staff.
· Ensure the service is delivered in line with contractual requirements
· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
· Complete and maintain relevant risk assessments.
· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
· Support team members to supervise volunteers effectively
· Support implementation of any organisation-wide operational changes
· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
· Produce quarterly insight to the Board of Trustees at committee level.
· Monitor compliance in record keeping around key areas
· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
· Lead the development and delivery of current and future commissioned health services in AUKEL.
· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
· Work with local partners to share best practice and develop opportunities to work together
· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team
Leadership and management
· Engage, motivate and inspire the team
· Evaluate and manage overall team and individual performance and wellbeing
· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
· Take a person-centred approach to line management responsibilities
· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
· Perform other duties in connection with the general work of AUKEL when required
· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
· Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Essential Desirable
Experience
Essential
· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector
· Of strategic service leadership and development
· Of leading change
· Of working with data to monitor outputs, outcomes and reach.
· Of carrying out programme evaluation and report writing.
· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
Desirable
· Of working in hospital settings
· Of engaging strategically with the local health and care system
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
· Of the current health and care landscape
Desirable
· Expertise in the needs of older people.
· Clinical knowledge
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
· Commitment to learning and development and reflective practise.
· Resilience
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.
Salary
Between £41,200 and £46,350 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: Monday the 07th of October at 9am
1st stage interviews: Thursday the 10th (online)
Final interviews: Week commencing 14th of October 2024 (in person)
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots.
The client requests no contact from agencies or media sales.
Head of Consulting (Intelligence Product)
Hours: Full time (40 hours per week)
Salary: £42,464 per annum
1 Year Fixed Term (with view to extend)
London-based, hybrid-style and flexible working
We are looking for an individual with an intelligence background who has a passion for preventing modern slavery and human trafficking (MSHT), creating and delivering intelligence products, has human rights, ESG, and/or financial crime knowledge. Our prevention program team also regularly interacts with individuals at high risk of being trafficked and therefore robust safeguarding is essential.
Our Intelligence Team research and produce our Exploitation Analytics service – a suite of reports containing actionable insight that our clients utilise to find potential bad actors operating within their transaction monitoring systems. We also offer a Business Resilience package to help companies mitigate the risk of potential exploitation within supply chains and operations through intelligence sharing and practical guidance.
We are looking for an outstanding candidate who will build partner and client relationships, develop our current team members, and continue to innovate our offering to better prevent and disrupt human trafficking.
Responsibilities:
- Leading our work to develop strategic and tactical insights that will enable a spectrum of actors (business, banks, law enforcement) to prevent MSHT. This may include safeguarding potential victims or victims.
- Providing expertise to support our team of managers who deliver the above reporting and consulting to commercial organisations.
- Effectively pitching our products and services to secure new clients and increase our impact.
- Nurturing and developing existing commercial relationships and collaborations.
- Ability to manage and set targets, and report on progress regularly.
- Developing new offerings that increase the effectiveness and impact of our work, turning intelligence into relevant actionable insight for commercial clients.
- Supporting our internal MEL lead to document and evidence the impact of our intelligence services.
- Participating in public-facing events to promote STOP THE TRAFFIK and engage different audiences in this fight.
- Working alongside the Senior Leadership Team and Executive Team to strategically develop our organisation and drive sustainable growth.
- Direct line management and leadership of Intelligence Managers.
- Promoting collaborations across all teams in an agile manner.
Benefits:
- A friendly, supportive team
- Opportunity to work directly with global brands and experts around the world
- Encouragement and autonomy to present new ideas and lead on solutions
- The opportunity to join a cash benefit healthcare scheme for low monthly contributions, which can also cover your partner and children
- A corporate eye-care scheme
- Life insurance
- A non-contributory Grouped Personal Pension Scheme, where we pay a 7% contribution of your gross salary into your pension pot (you can choose to personally contribute if you wish)
- Life insurance
- An annual leave allowance of 27 days annual leave (plus 8 bank holidays), rising to 1 day annually up to 33 days
- Cycle to Work scheme
- Season Ticket Loan Ability to switch 2 bank holidays to better suit your needs
- Employment policies, including flexible working policy which reflect the needs of our staff In-house and external training opportunities
Further details about STOP THE TRAFFIK can be found on our website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.
Only applications sent via email will be considered to ensure an equitable review process. Please visit the Oasis Charity Jobs Website for furhter information.Applications will be considered on a rolling basis.
We cannot sponsor applicants at this time.
Oasis supports Equal Opportunities. Registered Charity No. 1127321
The client requests no contact from agencies or media sales.