Evaluation Jobs

Sovereign Network Group (SNG) is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong sense of social purpose, placing our customers at the heart of everything we do.

We have an amazing opportunity to join the Community Foundation as Social Value Specialist on a permanent basis. You'll be based in one of our offices across SNG's operating area, ideally Wembley as there will be a big focus on working with our London and Hertford based suppliers and community partners. You'll combine both home and office working to ensure a positive work/life balance. This role involves travel to other offices and events which will require some flexibility and ideally access to a car.

The Role

The Social Value Specialist will support SNG to embed impact measurement and social value into teams across the organisation, providing a central, efficient point of contact that leads on developing systems, processes and continuous service improvement.

You will engage with supply chain partners to ensure the delivery of social value in contracts and enable seamless customer service using digital platforms and relationships with community partners.

Connect with team members across the organisation to deliver impact reports and support in creating our annual ESG report.

The Social Value Specialist will report to the Social Value Manager.

Key Responsibilities

• Design, plan and implement a community investment evaluation and monitoring framework, in direct alignment with the community foundation strategy and strategy and the corporate plan
• Work collaboratively across the multi-disciplinary community investment directorate and with other internal teams in the customer directorate across localities to embed a framework for social impact and outcomes recording
• Support the Social Value Manager to provide regular social impact and environmental social, governance (ESG) reporting to the communities' leadership team and to senior management and board when required
• Develop and implement monitoring and evaluation methods and processes for Community Foundation projects and roll out good practice to colleagues and external partners so we can effectively demonstrate our Social Impact
• Lead and support internal teams and external partners in the upload of data such as KPIs onto impact measurement platform for the business, ensuring that information is accurate and easily accessible when required
• Demonstrate strong project management skills to lead and oversee project teams across SNG and with external partners that will bring in external funding
• Build and maintain excellent relationships with stakeholders, including funders, businesses, local authorities and national agencies as required by the Head of Service and managers
• Work closely with the communications team to enable a coordinated communications approach that raises the profile of SNG's work in communities
• Prepare and present written, financial and statistical reports to internal and external bodies as required and ensure funders requirements are met
• Demonstrate everyone safe and well everywhere, every day by making health and safety a primary consideration in your decision making

 What we need from you

A good understanding of HACT's Wellbeing Valuation and Social Value Insight would be an advantage, but this is not essential. It would be great if you have some knowledge or experience of working in communities, supply chains and or, monitoring and evaluation.

• Good communication and interpersonal skills
• Excellent organisation and customer service
• Proactive and proven Stakeholder management skills with colleagues and external partners
• Knowledge of monitoring and evaluation methods and techniques, including Theory of Change and Logic Models
• Ability to validate and impact assess, to escalate data issues as required
• Ability to inspire and activate, fostering great partnerships with suppliers to ensure social value is secured and delivered through our supply chain
• An understanding of social value in relation to the construction industry
• Storytelling skills to share social value activity and support others in understanding the impact of the Community Foundation

What you'll receive from us

We have some fantastic benefits at SNG, including:

• £450 flex-pot annually, discounted shopping & cycling scheme
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Private medical insurance, dental insurance & critical illness cover
• Wide range of training courses available to support your career development

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.

This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.

Barnwood Trust is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations, involving people with lived experience directly in our work, and looking for better ways to fund, Barnwood makes a difference in Gloucestershire. 

As part of this work, our Funding & Influencing Team engages a wide range of people in the Trust’s vision for Gloucestershire, and our Funding Relationship Manager is integral to this. 
We are looking for a Funding and Relationship Manager, who will be responsible for awarding, distributing, and evaluating the impact of our funding to Gloucestershire based organisations. The team provide supportive and reciprocal learning and evaluation relationships with organisations enabling us to constantly improve our grant-making processes and social change mechanisms.

We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:
•  are from Black, Asian and minoritised backgrounds.
•  have lived experience of disability and/or mental health challenges. 
 

2 x Contract terms:
•   2 x 24 months fixed term contracts
•  We welcome applications from people looking for full time hours (37.5hrs per week).  
•  We offer a flexible start between 8am and 9.30am Monday to Friday. 
•  Salary £35,356 p/a
•  36 days holiday inc. bank holidays 
•  This position is based in our office in central Cheltenham with occasional opportunities for home working.

Summary of key duties:

Managing and processing grants to organisations and groups 

• Process Funded Partner and Themed Funding grants to organisations and groups, ensuring that information is stored and monitored routinely, and that grant payments and annual instalments are authorised and paid in a timely manner. 

• Respond to enquiries from prospective grant applicants, referrers, organisations, and other connected parties, showing consideration and patience for callers with communication or learning challenges. 

• Support prospective applicant organisations and groups to apply to Barnwood Trust, providing appropriate support and advice to applicants and aligning with the Trust’s values and funding principles. 

• Manage a portfolio of organisational grants, providing support where needed, and maintain a supportive monitoring, evaluation, and learning relationship over the life of a grant.

Evaluation, learning and relationship management. 

• Oversee the monitoring and evaluation of a portfolio of funded organisations, ensuring data and key learning is submitted to Barnwood on time and supporting organisations to collect and collate this. 

• Support funded organisations to measure the impact of their work in accessible and inclusive ways, drawing on your own expertise and that of the wider Funding Team. 

• Through monitoring, evaluation, and relationships with your portfolio, identify learning themes and capacity gaps in organisations in the county. 

• Support the Head of Funding & Influencing and the Funding Policy and Evaluation Manager to publish impact data and learning from organisation and group funding on Barnwood’s website and social media channels. 

Summary of Essential Knowledge and Experience  
 

• Proven experience of building and managing ongoing relationships with funded organisations.

• Knowledge of the VCS sector, and an understanding of the challenges faced by delivery organisations. 

• Ability to work with and analyse data.

• Proven experience of supporting organisations to apply for funding.

For full details please see our application pack.

Summary of skills

• Excellent communication and organisational skills, including high level written communication skills. 

• Exceptional time management with the ability to be flexible during busy periods while still meeting responsibilities and deadlines.

• Self-awareness, enabling excellent working relationships with a wide range of people (both internally and externally) using tact, diplomacy and sensitivity. Working well both individually and collectively in a team.

• Strong IT skills (proficient in MS Outlook, Word, Excel, PowerPoint, WhatsApp, Teams and Zoom, as minimum) with the ability to learn and navigate new systems quickly and efficiently.

Benefits:
•  36 days annual leave including bank holidays.
•  Life Assurance (3 x Salary)
•  Competitive salaries and fantastic pension contribution rates.
•  Work within an organisation that is committed to improving equality and diversity.
•  Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges. 
•  Friendly and collaborative working culture; everyone’s voice is heard.
•  We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England. 
•  Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
•  Assistance dogs are welcome.

Guidance On Applications:
Click on Apply Via Website to be taken to the Barnwood Trust website where you need to apply for this role via our online application form. 
You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.
Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.  
We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support. 

Deadline for applications:  12.00 noon on Friday 28th March 2025 
First interviews: Tuesday 8th April and Wednesday 9th April 2025
Second stage interviews: Monday 14th, Tuesday 15th and Wednesday 16th April 2025

We would like the successful candidate to start as soon as possible. 

Advocacy Service Manager (MAT Cover 1 year) £37-40k dependent on experience Hybrid- Minimum 3 days a week in the office

The Rape and Sexual Abuse Support Centre (South London) is looking for a skilled, passionate and professional Advocacy Manager.   

As Advocacy Manager (MAT Cover 1 year) for the charity, you will lead the ISVA and Casework department, overseeing its service delivery and ensuring high-quality support for survivors of sexual violence who are thinking about engaging with the criminal justice system, or who are going through the process. You will provide excellent management support for our team of Deputy Managers, ISVAs, Caseworkers and our Advocacy Operations Administrator, and be responsible for recruitment, induction, and training into the department.  

Responsible to the Director of Programmes you will be a key member of the management team at RASASC, working alongside our other frontline survivor services and our training and prevention department.  

The successful candidate will have a strong track record of people management and supporting survivors of sexual violence, with an ability to think creatively about service development and evaluation.     

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

RASASC is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement.

We reserve the right to close the vacancy early, should we receive sufficient applicants.

All positions are located in the UK and require the right to work in the UK.

About us

Jigsaw exists to build rigorous evidence for lasting change in education. We engage in applied research, evaluation, strategy and technical assistance. 

Our work focuses on high-impact areas which can strengthen quality education in low- and middle-income countries. This includes specific technical focus on: education technology; education in emergencies and protracted crises; education, climate and environment; and education for girls.

Our values

We focus on the end game - this means you can expect us to focus on things like contextualisation, sustainability and scalability.

We play to our strengths - this means we only say yes to a few things, invest in building our technical expertise, and aim to be exceptional at what we do. 

We ask important questions - life is too short to go with the flow, so we challenge ourselves and those we work with to think critically and constructively about big problems. 

We treat people with dignity - power dynamics are real, respect is important, and our values are lived out through every interaction we have with each other and our research participants. 

We are committed to learning - we do this collaboratively and rigorously, we believe in understanding complex systems, validating our assumptions and applying lean and adaptive principles to all our work.

We prioritise local contexts - and believe that our work is most effective when communities are centrally involved in decision-making. 

We listen deeply - everyone has a story and this matters, so we prioritise participatory and child-friendly methods and build strong relationships with local research organisations. 

We believe change is possible - but making it happen is complex and takes a long time, so we focus our energy on ensuring our work gets read, listened to, and has a positive impact on decision-making.

Our work

Our work is about building evidence that both strengthens and disrupts the education sector. We focus on areas of the sector which we believe to have the highest potential to improve education for those most in need. 

The majority of our current engagements focus on the following four areas: education technology; education in emergencies and protracted crises; education, climate and environment; and education for girls – although these are often overlapping and interconnected with a range of other critical issues. We embrace the complexity of education by wrestling with these intersections. This is where our work has the greatest impact.

On our website you can read more about why we focus on these things, our case studies, and the organisations we work with.

Why this role

There is a crisis in education quality in low-income countries. All of Jigsaw’s work is focused on helping to tackle this through applied research, evaluation, strategy and technical assistance. We exist to build rigorous evidence for education. Our mission is clear and our team is growing. 

We want a Research Manager to join us. Jigsaw is a place where you can do career-defining work and have a real impact on education. The successful candidates will contribute to the delivery of high-quality research, evaluation, strategy and technical assistance work within Jigsaw’s core sector focus areas. They will manage the quantitative elements of Jigsaw’s research, evaluation and strategy work, leading the quantitative design and analysis across the company. They will produce fluent and well-structured contributions to written reports and will confidently handle client interactions. They will be a valuable member of a passionate and vibrant team that loves to interact with different communities across the world.

We know that people are complex and experience does not always fit into precise lists. If you don’t meet all the requirements but have a hunch that you might be the right person for our team then please still go ahead, submit an application, and convince us by providing compelling answers to the four questions within the application.

Role description

As a Research Manager at Jigsaw you will:

• Manage research, evaluation and strategy studies throughout the project cycle - writing proposals, designing mixed-methods methodologies, collecting data, analysing data, writing reports and presenting findings 
• Lead on Jigsaw’s approach to quantitative research design and analysis
• Liaise with and manage relationships with clients and donors to deliver projects on time and within budget that have a positive impact on the sector
• Provide technical input across Jigsaw’s work in your areas of expertise
• Train Jigsaw staff and partners, both face-to-face and remotely
• Line manage one or more team members
• Contribute to Jigsaw’s internal work by helping to set the working life culture of the team and taking responsibility for an area of Jigsaw’s internal work

Person specification

We are looking for candidates who possess the following essential skills, experiences and knowledge:

Technical skills and experience

• Strong proficiency in statistical methods (descriptive & inferential statistics)
• Strong experience in survey design and sampling techniques 
• Proficiency in the use of various statistical software (e.g., ‘R’, STATA, SPSS, Python).
• Proven experience with  experimental and quasi-experimental research designs (RCTs, difference-in-difference, etc.)
• Ability to manage large datasets, conduct data cleaning, and ensure data integrity for accurate analysis.
• Ability to interpret complex data, generate clear insights, and present findings effectively.
• Experience with qualitative tool design and analysis and specific qualitative analysis tools (eg, MaxQDA, Nvivo).
• Experience in managing research projects from inception to completion 
• Experience publishing in peer-reviewed journals, policy briefs, and research and/or technical reports. 

Education sector experience and knowledge

• Experience working in international education research, evaluation and strategy, and a track record of delivering high-quality outputs (you probably have at least 5 years of relevant experience working in the education sector). 
• Experience in collaborating with education stakeholders such as schools, NGOs, UN agencies, government departments, and donors.
• A detailed understanding of the global learning crisis and the role of evidence-building in helping to address it.
• Familiarity with the landscape of education in low-income countries (donor community, leading-edge implementers, INGOs, community-based organisations). 

Leadership and interpersonal skills

• Ability to manage complex projects under pressure and with competing deadlines.
• A commitment to ongoing learning with the ability to coach others and be coached.
• Ability to line manage others, setting objectives and supporting professional development.
• Able to work in a manner that reflects and strengthens Jigsaw’s values. 
• Ability to solve problems, working collaboratively to identify solutions.
• Experience in delivering training, both face-to-face and online.
• Experience presenting outputs at high-level events.

In addition, the following skills, experiences and knowledge are desirable:

Technical skills and experience 

• Experience applying econometric techniques for causal inference 
• Familiarity with psychometric methods for assessing educational outcomes (e.g., item response theory (IRT), test validation)
• Understanding of AI-driven approaches in assessment, adaptive learning, and student performance prediction.
• Experience applying machine learning techniques to analyse educational data and improve educational strategies or outcomes

Education sector experience and knowledge

• Recognised thought leadership in one or more of the following fields: EdTech, Education in Emergencies and Protracted Crises, Climate Change, Environment and Education, and Girls' Education, demonstrated through published research, leadership in flagship projects, or contributions to sector-shaping minimum standards, guidance, and tools.

Leadership and interpersonal skills

• Practical experience in managing remote teams.
• French or Arabic or  language proficiency.
• Experience working in a low-income country.

What we offer

The role is full-time (37.5 hours per week). The role will be based in London and the successful candidate will be required to come into the Jigsaw office at least three days per week, plus occasional international travel. The salary is £40-50K pro rata (starting salary depending on the competencies and experience). 

The package also includes: 

• 25 days holiday (pro-rata) 
• Flexible working arrangements
• 5% matched pension contribution
• Cycle to work scheme
• Personal development leave 
• Mental health days
• Parental leave 
• Discretionary bonus

How to apply

All applicants will be required to answer 4 questions within their application and upload a CV (maximum of two pages). Application deadline - 31 March, 2025.

Candidates who meet the criteria set will be invited to take part in a remote-based test and the highest performing candidates will be called for an interview with members of the Jigsaw team.

Whilst we appreciate the time and effort that has gone into your application we can only correspond with short-listed candidates. If you have not heard from us by 08 April, 2025 then your application was unsuccessful. We are looking forward to hearing from you.

Introduction

Cystic Fibrosis Trust is the charity uniting people to stop cystic fibrosis (CF). We fund vital research, improve care, speak out and race towards effective treatments for all. We won’t stop until everyone with cystic fibrosis can live without limits.  Cystic fibrosis (CF) is a genetic condition which causes sticky mucus to build up in the lungs and digestive system.  It affects more than 11,000 people in the UK.

In recent years, improvements in the treatments for CF have transformed the symptoms and quality of life experienced by many, but not all of the community.  The enormous leap forward that has been made is both wonderful and challenging and brings new support needs.

With better health, more people with CF now want to plan careers, but need to balance this with management of their condition.  Others still need support with barriers to work or help to navigate their rights at work when they need to focus on their health.  This led us to create Work Forwards, a dedicated programme of career, work and employment support for the CF community.

Background about the Work Forwards Programme

Building on the foundations of our existing financial and welfare support, our Work Forwards employment programme aims to give people with CF the confidence and skills to move towards secure, fulfilling employment which fits around their health needs.

Having secured three-year funding from the National Lottery Community Fund in autumn 2022, since then the programme has been helping people affected by CF with work, employment and careers. The project’s ultimate aim is to ensure they have the finances and resources to stay as well as possible and live a long, fulfilling life.

The project employs two staff and sits within our wider support service team lead by the Head of Support and Programmes. There are a number of key deliverables for the project including one-to-one support and guidance, online sessions, information resources, and a case study library. Outcome measures are focused on improing skills and confidence and ensuring people affected by CF can navigate barriers to work and employment.

Project Brief

We are now looking to evaluate the programme and seeking a freelance/consultant with expertise in evaluating programmes.

Working closely with Cystic Fibrosis Trust throughout, the consultant will design, implement and deliver an evaluation to enable us to monitor and assess to what extent the project is achieving the programme aims and make recommendations for future delivery.

The overall aim of this work is to compile and provide us with a comprehensive, well-presented, and easy-to-read independent report to demonstrate to what extent we have met the outcomes intended throughout this project, as described in the funding proposal.

The deadline for when we need this report completed is July 2025 and which we can then submit to the National Lottery Community Fund and use this to inform the development of future funding bids. 

Key Deliverables

· Quickly develop a deep understanding of our project and anticipated project outcomes.

· Work with us to quickly develop the ways in which we will evaluate how we have achieved the project outcomes, through qualitative and quantitative data collection.

· Take lead responsibility for ensuring all research data and information is collected as required, to inform the development of a comprehensive report.

· Liaise with us throughout the process to ensure the report is developed to the standard we expect.

· By July 2025, provide us with an excellent final report which tells the story of the delivery of our project, the challenges, learnings and how we have met the project outcomes.

· Suggest a suitable methodology, within timeframe and budget, but we would expect it to include;

1. - Interviews with beneficiaries who have been involved in the programme.
2. - A review of key documents and resources produced through the programme.
3. - Interviews/focus groups with people affected by CF to identify any future needs around work and employment not covered by the programme.
4. - Review and compilation of all impact and evaluation data collected through the programme.
5. - Review of the successes and challenges of the programme so far, to support us to learn from these and to suggest where they may be gaps in delivery/further opportunities to help us shape our possible future work in this area.

Indicative Budget

There is budget available to deliver this project and this is up to a maximum of £6,000. This must cover all costs to complete this work, including consultant fees, and any materials and resources needed to undertake the research and data-gathering element of the project.

It is accepted that it may be the responsibility of some other providers (including ourselves) to collect and provide some of the data required.

Role Requirements

The successful person will:

· Be a suitably experienced project consultant, researcher and report-writer.

· Have knowledge of delivery of funded programmes within a charity, particularly those funded by NLCF.

· Ideally understand work and employment programmes in a charity environment.

· Ideally have lived experience of cystic fibrosis – this will be a distinct advantage.

Tender Submissions

Your proposal to undertake this work should include:

1. Details of you/your organisation, core skills, experience and competencies.

2. Case studies/examples of specific projects you have worked on, including details of two referees.

3. Details of availability to undertake work distributed across the project period and through to completion.

4. Confirmation of ability to work as an independent consultant/freelancer (e.g. Have your own office/IT equipment and the correct tax and NI status to work as a freelancer)

5. Evidence of any professional indemnity insurance/public liability insurance you have in place.

6. Details of how you would fulfil the project brief, the fees you would charge and the steps you would take to deliver the project to budget and timescale.

Selection Criteria

Proposals will be assessed according to the following criteria:

· Extent to which the tender demonstrates an understanding of and meets the brief.

· Previous experience of delivering similar briefs in a relevant field.

· Overall quality of the submission.

· Availability to deliver to timeline.

· Lived experience of cystic fibrosis.

Timeline

We expect you to work with us across a 6–8-week period as follows:

· Closing date for tender submissions – 13 March 2025

· Tender selection – week commencing 17 March 2025

· Expected project start date – 1 April 2025

· Final report delivered by – 11 July 2025

Closing date and how to submit your Tender

The closing date for submission of proposals is 5pm on 13 March 2025

As Head of Community Research and Impact you will lead a small but skilled team, delivering across our community research, impact and evaluation and communications functions. You will take a leading role in shaping and delivering our strategic vision for community-led research. Our approach to research aims to rebalance the role and power that communities have in deciding how research is informed, delivered and used to improve lives for Lambeth residents. This role will champion collaborative research practices, foster meaningful partnerships, and ensure our work drives tangible, positive change for the communities we serve.

High Trees has built a strong foundation for its community-led research work over the past few years and has developed two flagship community research partnerships: Lambeth Peer Action Collective and Lambeth Community Research Network. We are now seeking an exceptional individual to significantly expand our work in this area to further build local evidence of community need, to work with communities to identify solutions and appropriate responses to local challenges and to advocate for change to policy and practice where needed.

To be successful in this role you will need to be able to develop new research projects which incorporate meaningful community involvement and have the potential to lead to positive change. You will take the lead on the design of new research programmes, sourcing funding to support these programmes and ensuring research projects are completed to a high standard, including the production of high-quality research outputs.

You will also lead the development of infrastructure around community-led research in Lambeth. Through the Lambeth Community Research Network, voluntary and community organisations will be able to access training, resources and networking opportunities that will enable them to build their capacity in developing and delivering new community-led research projects. The network will also create new opportunities for research collaborations between academics, public sector bodies and voluntary and community sector organisations.

As Head of Service, another key function of your role is the leadership and oversight of High Trees Monitoring & Evaluation and Communications, including of our partnerships. This allows us to ensure we continue to deliver services that have the impact we intend, and that this impact is evidenced and communicated to our key stakeholders.

You will bring an understanding of how work and projects should be designed, delivered, and evaluated to ensure they continue to respond to community needs and priorities. You will also instinctively understand the challenges faced by VCS organisations and communities alike, whether gained from a track record of working in the sector or a related field. High Trees work aims to create tangible benefits for all those we work with and you will be excited to ensure that High Trees continues to set the standard for community-led research and system change while creating tools, resources, and practices that benefit the wider sector.

At High Trees, our local community is at the heart of everything we do. You’ll bring significant professional experience working in research and/or community settings, demonstrating your ability to build trust, foster collaboration, and develop initiatives that reflect and respond to local priorities. This role is an opportunity to drive meaningful change, expand our impact, and strengthen the role of community research in shaping a fairer, more inclusive future.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

Senior Manager, Yorkshire Women's Centres

Salary: £39,375 - £40,425

Location: Leeds

Hours: 37 hours full-time. Monday to Friday.

Closing Date: 12PM, 17th March 2025

Interview Date: 26th March 2026

Together Women is looking for an outstanding Senior Manager to lead our Women’s Centres and Services across Yorkshire. You will lead and manage a team of Centre Managers, ensuring women receive exceptional service within safe, trauma-responsive, women-only spaces.

Working closely with the Director of Services and Centre Managers, you will lead on managing and delivering our contracts across Yorkshire to ensure our operational and strategic objectives are met. You will work to build excellent relationships with funders and key partners and identify new partnership and advocacy opportunities.

Join Our Team

• Are you driven and passionate about working within a women-centred support service?
• Are you looking for a dynamic and rewarding role working for an organisation that delivers specialist gender specific support to women and girls?
• Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate and take accountability?

What we can offer you - Employee Benefits:

• 25 days holiday increasing by one day per year to a max of 30 days, plus public holidays
• Pension scheme with 5% employer contribution
• Annual cost of living increase up to 4%
• Enhanced Training and Induction programme covering all areas of Together Women’s work
• Access to our Employee Assistance Programme with discount offers and free telephone counselling service
• Access to our online wellbeing platform
• Employee eye-care scheme and free eye tests
• Organisation wide away days
• Career development pathways

Role Summary

As Senior Manager for our Yorkshire Women’s Centres, you will play a pivotal role in leading and managing our Centres and Services across Yorkshire. Working closely with our Director of Services and Centre Managers, your focus will be to ensure the delivery of high quality, person-centred, trauma-responsive support to the women we work with, and ensure the effective running of our day to day operations.

You will lead and manage a team of Centre Managers, ensuring women receive an exceptional service from within safe, trauma-responsive, women-only spaces. You will lead the effective delivery of our statutory and non-statutory contracts across Yorkshire, ensuring operational targets and strategic objectives are met, so we ensure the continuity of services through effective contract management. You will also support the submission of robust, high quality monitoring reports to funders, and robust management of income and expenditure. In the absence of a Centre Manager, you will be acting Centre Manager.

Alongside our Director of Services, you will work with statutory and non-statutory partners in Criminal Justice, and Health and Social Care, ensuring the continued strategic development of our Yorkshire Women’s Centres.

You will represent Together Women at local and regional level, build excellent relationships with existing funders and partners, and identify new partnership, advocacy and funding opportunities. You will also work closely with our Effective Women’s Centres Project team, to support the ongoing roll out of our new assessment tools and the implementation of a new data management system.

As a forward-thinking individual and a member of our management team, you will contribute to the strategic direction of the organisation, planning cycles and ongoing design of our services. Your approach will align with the vision, mission and values of Together Women, ensuring women’s voices and experience are at the heart of our service delivery across Yorkshire, and our service delivery supports our ongoing commitment to equity, diversity, inclusion, and anti-racism.

Key Accountabilities:

Yorkshire service delivery

• Provide strategic and operational management for Together Women’s services across Yorkshire.
• Oversee effective performance management of services; identifying risks, monitoring targets, assessing delivery standards, and ensuring requirements and quality standards are met.
• Support Centre Managers to ensure effective day to day running of our Women’s Centres and Hubs including, Leeds, Bradford, Sheffield, Wakefield, Halifax, and Huddersfield.
• Lead on planning, delivery, and evaluation of our work across Yorkshire.
• Ensure trauma-informed practice is established and embedded across all our work.
• Support our Data and Impact team to embed new assessment tools and data management system.
• Embed Together Women’s values and behaviours across all aspects of our work, and ensure our organisation is a safe and supportive place for staff, volunteers, service-users and partners.
• Ensure all Together Women policies and procedures, including safeguarding are implemented, overseeing appropriate staff training and support.

People management

• Lead, manage and inspire our teams across Yorkshire, promoting collaboration and consistency in delivery and approach, and support a great workplace culture.
• Line manage direct reports, ensuring all staff receive regular support, supervision, performance review and ongoing training and development.
• Effectively manage staff resourcing, ensuring we have fully staffed teams with the skills and competencies to provide high quality, trauma-informed services.
• Develop great working relationships across the organisation and build a positive, inclusive and collaborative management culture.

Contracts and partnerships

• In collaboration with our Director of Services, lead and manage our statutory and non-statutory contract delivery partners across Yorkshire.
• Work closely with our Finance and Data and Impact team to support effective contract monitoring and management, and embedding a positive data culture across all teams.
• Lead, manage and develop effective service governance, quality assurance and auditing systems.
• Establish, build and maintain strong relationships with external partners including commissioners, funders, delivery partners and wider stakeholders
• Oversee systems and processes for obtaining feedback from stakeholders, including service users, in order to inform and improve service delivery and design.

Financials and reporting

• Manage the operational budget, ensuring services operate within budgets and variances are identified and contingency action implemented.
• Prepare and present accurate, timely reports to internal and external stakeholders as required.
• Identify relevant funding opportunities and prepare funding applications in collaboration with the management and leadership team, to support long-term sustainability of our services.
• Lead on development, implementation and management of our monitoring and evaluation systems and processes, to evidence the need, reach and impact of our work.

Additional accountabilities

• Deputise for the Senior Leadership Team as required, both internally and externally.
• Maintain and improve competencies through continuous professional development.
• Work in line with all organisational policies, codes of conduct and practices.
• Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position.

Role Requirements

Experience

• Leading, motivating and managing effective and successful teams (preferably in service delivery in the charity, voluntary or public sector).
• Management of contracts and maintaining great relationships with contract providers.
• Delivering monitoring & evaluation systems and auditing service quality and performance.
• Involvement of customers or services users in development, delivery and evaluation of services.
• Developing and implementing best practice and strategies on equity, diversity and inclusion.

Skills and Abilities – Essential

• Excellent spoken and written communication skills.
• Excellent influencing, relationship-building and negotiation skills.
• Strategic planning and the ability to translate strategy into tangible plans and achievable goals.
• Ability to lead and manage a team of managers operating across dispersed locations.
• Solution-focused approach, and able to make effective, timely and considered decisions.
• Ability to balance the need for reflection and responsiveness, and make decisions independently.
• Proactive, collaborative and compassionate.
• Fluent budget management, and use of financial processes and systems
• Fluent in Microsoft Office and standard IT equipment
• Excellent time management skills, manage own workload effectively, prioritise and meet deadlines.
• Ability to respond positively to change, apply learnings and celebrate successes.

Skills and Abilities – Desirable

• Experience of managing services for women and/or in the criminal justice system.
• Implementation of organisational change or change programmes.
• Experience leading positive workplace culture and implementing strategies to boost employee satisfaction, morale and productivity.
• Experience of service user involvement and/or co-production practices.
• Evidence of continued professional development.

Other Requirements

• Able to travel locally, regionally and nationally as required.
• Able to work some evenings and weekends and stay overnight where necessary.
• Commitment to creating inclusive workplaces and anti-discriminatory practice.
• Ability to apply principles of equity, diversity and inclusion to all areas of work.
• Commitment to upholding the rights of people facing disadvantage and discrimination in the CJS.

We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minority ethnic women and women who have personal experience of the criminal justice system. This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

To manage all aspects of Stop Domestic Abuse’s Services and Projects, including delivery of contracted services, liaison with sub-contractors/partners, completion of monitoring and evaluation and identification unmet/additional needs of clients.

To develop and maintain a high-quality professional service. To support and enable clients with practical and emotional support including financial, legal, social, emotional, parenting, housing and further education through an outcome focussed support planning process.

The role involves being a member of the Stop Domestic Abuse operational management team.

To manage services that provide support, advice and assistance to women, children, young people and men who have experienced domestic abuse and are using community outreach services.

To manage services that provide support, advice and assistance to adults and their children affected by domestic abuse and are staying in refuge/safe space and ensure that they are provided with secure, high-quality accommodation.  To be able to work therapeutically within a communal living dynamic.

The post-holder will work to empower and support women, children, young people and men affected by domestic abuse and will work closely with perpetrator services

To participate in the delivery of the on-call out of hours service on a rota basis.

Workers should be “free from abuse in their own lives.” Applicants are asked not to put themselves forward for selection if this is not the case. 

Global Policy, Advocacy and Campaigns and International Programmes Division Business Partner

Contract: Permanent, 35 hours per week, Full time

Salary: £48,314 - £50,729 with excellent benefits

Location: London, UK

Hybrid Working: 60/40 hybrid working: 60% of employee’s time in a location of their choice; 40% face to face, defined as in the London office; conferences or stakeholder meetings or other locations as relevant for the proper performance of the duties of the role. WaterAid is located at Canary Wharf, London and this will be your location and contract base. 

About WaterAid

Use your skills to play a vital role in changing the world through water. We need passionate, creative and dedicated people. In return, you will have the opportunity to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as People Business Partner to change the world through water, so millions of people can break free from poverty and change their lives for good.

About the Role

The People Business Partner is the main point of contact and provides generalist people advisory support to teams based in the UK in the GPAC and IPD directorates. Through effective partnerships with managers and employees, the role contributes towards employee engagement, employee experience and WaterAid’s culture. The role supports both line managers and employees who are in the GPAC and IPD directorates. The role also partners with HR colleagues across WaterAid UK to provide support and people advisory services to team members with managers in the UK, who are based in other countries (IPD and GPAC directorates).

You’ll: 

• Provide generalist people advisory service and support through effective partnerships with leaders in the IPD and GPAC functions. 
• Provide generalist people advisory services and support to employees across the two directorates and contribute towards employee engagement.
• Work closely with the Senior Business Partner, People Leads across the Federation and the UK People Support Team to ensure HR matters arising are addressed and resolved in an effective and timely manner and contribute to and/or lead on HR projects as required.
• Collaborate with internal experts & centres of excellence to help deliver effective business solutions.
• Be a contributing and collaborative member of the WAUK People team to ensure the effective delivery of the Global People Strategy.
• Work across the International Programmes Directorate (IPD) and the Global Policy, Advocacy & Campaigns Directorate (GPAC); understand their opportunities / challenges and deliver agile, and pragmatic HR solutions and recommendations.
• Act as an advisor to London-based line managers: providing an effective balance of support and challenge, enable excellence in people management across geographical boundaries and address underperformance while also acknowledging outstanding contributions. 
• Advise and support change activities: including restructures, redeployment or redundancies, ensuring team changes are implemented and communicated effectively and in line with our values, best practice and legislation. Effectively coordinate change across geographies through effective partnerships with the relevant People Lead and stakeholders.
• Support line managers by providing job design advice, conducting job evaluations underpinned by our job evaluation methodology and tools.  For roles based outside the UK, coordinate across the People team network to reach an outcome. 
• Support workforce planning to identify future recruitment, resourcing and talent needs. Collaborate across WAUK to ensure successful recruitment / selection approaches and resourcing challenges are resolved. 
• Facilitate / support global and local staff mobility in collaboration with key stakeholders, in partnership with the Global Reward Lead.
• Bring a diversity, equity and empowerment lens to Business Partnership and advice.  Proactively apply this lens to people policies, practices, and initiatives. Continue to grow own awareness and expertise and build capability in others.

Requirements

To be successful, you’ll need: 

Essential skills

• Experience of supporting change management (e.g. restructures, job evaluations). 
• Demonstrable HR generalist experience with a successful track record of advising on reward, recruitment, selection, talent management, performance, DEE and leading on ER matters.
• Proven ability and confidence to influence, challenge and negotiate with stakeholders. 
• Good attention to detail, and ability to manage competing priorities and deadlines.
• Good numeracy and communication skills in English (verbal and written), with the ability to provide clear, concise and effective advice on HR matters.
• Curiosity, agility and commitment to operational excellence and delivery.
• Commitment to personal learning and development. 
• Ability to draw insights from data for effective partnership and decision making.

Desirable Skills

• In depth experience in one or more of the following areas: reward, talent management, resourcing, HR metrics, line management development, diversity & inclusion.
• Training delivery knowledge and / or experience. Facilitation skills / coaching qualification.
• An interest in and/or knowledge of development issues and the work of INGOs
• Experience of working in multi-cultural environments and an appreciation of how different cultural, legal and labour markets influence people management practices.
• Human Resources / Business Degree. A master's degree would be an added advantage (not a core requirement).
• 5-10 year’s generalist HR experience in a medium sized organisation.

View full job description here

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV.

Closing date: Applications will close 12:00pm UK time on 31 March 2025. Shortlisting and interviews will take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Benefits

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave.
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Run three trust boards, two trust committees and three grant-making sub-committees across a variety of causes including: vocational support to young people, the relief of povery and support to the elderly.

Grant-maker, policy developer and secretary to five trust boards and their sub-Committees. Coordinating their meetings: preparing agendas, papers and reports, taking minutes, and circulating papers as required. With this, to produce further reports and briefing papers as required.

Support foundation strategy and strategic reviews – provide recommendations to each body informing decisions on strategy.  Maintain effective monitoring and evaluation of all programmes of funding.

Production Officer
Hours: Full time (35 hours per week, Mon–Friday)
Contract: Permanent
Salary: £24,000 – £28,000 per annum, plus Into Film benefits
Location: On site London N1, UK. This role requires regular attendance at the London Into Film office in Angel Islington.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person. 
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Role Summary

The Production Officer will provide support to the production team across all areas of production, including, but not limited to, camera operation, content editing, administration support, event production, and liaison with freelance editors.

Main Responsibilities:

• Work with the Video Content Manager and Videographer/Editor to film and edit content for a range of purposes, to a high standard. 
• In–person, attend the Into Film Festival, the Into Film Awards, as well as other scheduled shoots and/or junkets, to support the Video Content Manager, as necessary.  
• Support Producers to plan, deliver and evaluate audio visual content for teacher and youth audiences. 
• Work with all teams at Into Film to come up with creative ideas for video content, as and when required. 
• Support Video Content Manager and Videographer/Editor to create social media content for the Into Film (Edu) platform. 
• Support Video Content Manager to manage and maintain filming kit. 
• Provide administrative support to the team. 
• Provide cover for social media channels as and when required. 
• Support on commercial campaigns as and when required. 

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• At least 1 years' experience planning, shooting and editing audio visual content for organisational digital and social media channels.  
• Experience editing using Adobe Creative Cloud, specifically Premiere Pro. 
• Excellent organisational and prioritisation skills.  
• Experience of working in a fast–paced production environment. 
• Excellent communication skills with the ability to write accurately and correctly. 
• A keen eye for detail when reviewing moving image content and the ability feedback in a timely and cohesive manner.  
• A creative mindset with the ability to work collaboratively, sharing ideas and welcoming feedback.  
• Experience of working on multiple projects, keeping accurate records and communicating effectively. 
• Understanding the importance of monitoring and evaluation and the processes that make for successful gathering of information and feedback. 

Desirable:

• An interest in developing in camera operations and editing techniques. 
• Familiarity with the Microsoft Office. 
• Experience working on educational content. 
• A love and knowledge of film. 

Into Film employees enjoy the following benefits:

• Annual Leave – 28 days (pro–rata), including 3 days to cover office closure between Christmas and New Year
• Additional long service holiday award – after 3 years at Into Film, staff are awarded one extra day of holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on your 4th anniversary at Into Film your leave entitlement will rise to 29 days, on your 5th anniversary, your entitlement will go up by another day to 30 days etc.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Support for professional qualifications – money towards courses and/or study days, if relevant to role.
• Interest–free non–essential study loans.
• Interest–free bike/scooter/travelcard loan.
• Career break – up to 4 weeks unpaid leave, after 2 years’ service (at managers’ discretion).
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non–contributory, apart from employee tax contribution).
• BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. This role requires regular attendance at the London Into Film office in Angel Islington.

We are open to flexible working models wherever the role allows, including working compressed hours.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 8:00am, Monday 7th April 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.

No agencies please.

Are you passionate about capturing and sharing learning from projects and programmes and able to analyse and summarise key points from a wealth of information? ISEAL´s Innovations Fund is a central component of our work to catalyse innovations that improve the effectiveness and deepen the impacts of market-based approaches to sustainability. This is an exciting role to work on the development of a learning agenda and value proposition for the Fund, as well as producing relevant communications and learning reports.

First launched in 2016, the Fund supports innovative projects by ISEAL Community Members to help sustainability systems deliver more value to their stakeholders and effectively drive sustainability improvement on the ground, over time, and at scale. The Fund provides grants that enable recipients to develop and test new technologies and approaches, while drawing out cross-project learning to share with the wider sustainability community.

The Associate Manager will work closely with ISEAL colleagues and grantees to improve the ways learning is extracted from the projects, and to produce high-quality learning products. The person in this role will take ownership of the engagement processes necessary to collate and share lessons learnt in a strongly collaborative setting with ISEAL Community Member organisations or other stakeholders. Previous experience with MEL activities, and specifically on project and programme learning is required to be successful in this role.

The key responsibilities we entrust you with

Implementation of Innovations Fund learning agenda

• Develop and maintain an overall learning agenda for the Fund, and lead Fund and programme team on all aspects of its delivery
• Propose and implement methodologies for capturing learning from grants and for evaluating the effectiveness and impact of the Fund during and after project implementation
• Working with thematic leads, extract and synthesize key lessons and trends across multiple grants and produce reports and other learning outputs to share practical lessons and insights
• Lead the design and delivery of knowledge sharing and learning workshops, facilitating peer to peer interactions between organisations participating in grant-funded projects
• Act as programme officer for Innovations Fund projects aligned with job holder expertise, to provide support and technical insight to grantees and gain insights into project learning
• Conduct stakeholder interviews and other forms of research to support implementation of the learning agenda and to inform the focus of the Fund’s upcoming thematic funding rounds
• Review and provide input on call announcements and on Fund application, proposal, and reporting templates to ensure that these support the Funds learning agenda and approach

Communications

• Working with the rest of the Innovations Fund team, identify opportunities for increasing the Fund’s visibility and map internal and external stakeholders who can support widening the Fund´s impact
• Support implementation of the Fund’s communications strategy, identifying target audiences for Fund and producing and adapting learning products for each
• Produce reports, briefing papers, blogs, case studies, and slide decks, and manage content on ISEAL’s online platforms, to communicate Fund learnings and project findings, outcomes, and achievements
• Project manage work with external designers for specific communications outputs

Other

• Support organisation in Monitoring & Evaluation tasks for the Innovations Fund and contribute to donor reporting
• Help to ensure that the Innovations Fund and related activities deliver on annual workplans, meet commitments to donors

Essential experience, knowledge and attributes

• Solid experience in a role related to project or programme learning activities, analysis of project data and reporting of lessons learnt
• General knowledge of international development and/or sustainability context, ideally with knowledge of sustainability standards or sustainability action
• Ability to quickly grasp new concepts and topical areas
• Excellent project management skills, with ability to establish and manage priorities
• Excellent writing skills and ability to synthesise and distil technical information for a range of audiences
• Proven ability to analyse large sources of information and to identify and summarise the most important points in accessible language
• Strong relationship building and engagement skills with a range of stakeholders, both internal and external
• Experience in facilitating sessions and workshops, even on topics outside of own expertise
• Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including occasional international time-zone calls
• Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.)
• Demonstrated interest in sustainability issues

 Desirable

• Previous experience drawing lessons learnt from across multiple projects or grants
• Previous experience with an Innovations Fund or similar grant facility
• Good understanding of how market-based sustainability systems operate
• Previous experience in monitoring, evaluation and reporting

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a permanent contract

Working hours: Full time, 37.5 hours per week

Salary: £45,800 –49,800 per annum, depending on experience

Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder may be required to undertake occasional international travel

Ideal start date: May 2025

Deadline for applications is 16 March 2025

Please note that we will only contact shortlisted applicants.

Interview process

Please see below the planned interview process (please note that we will endeavour to keep to this schedule, but some dates may be subject to change):

First interviews (Teams): 20-24 March

Pre-interview timed exercises (between 60 – 90 minutes from home): 24-30 March

Panel interviews (Teams or in person): w/c 31 March

Decision: w/c 7 April

Accessibility

If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises.

About Public Voice

Public Voice is a Community Interest Company (CIC) with a mission to improve neighbourhoods, the lives of the people who live in them and the public services they use.

Through our work, we ensure people in the community are heard – bringing together diverse voices and including those who find themselves marginalised or are rarely reached by service providers. We take a user-centred, co-production approach to understanding individuals’ and communities’ needs, and translate that into meaningful insights for service providers in government, public health, and housing. The results are better outcomes for residents and service users, more effective and efficient services for providers, and stronger and healthier neighbourhoods.

As part of this mission, Public Voice runs local Healthwatch services across London. Healthwatch is the independent watchdog for local health and social care services. This role would be part of Healthwatch Hounslow, giving voices to service users, and gathering research and insights to effect positive change.

The role

The Information, Policy and Research Officer will support and report to the Operations and Research Manager Healthwatch Hounslow. They will:

· deliver research projects – this includes planning the project, designing the methodology, undertaking quantitative and qualitative analysis, and reporting findings through presentations and reports throughout the year;

· undertake policy reviews and provide advice on survey / research and evaluation methodology / techniques to the CEO, Operations and Research Manager Healthwatch Hounslow and other members of the Public Voice team;

· work with Public Voice teams to capture issues and concerns relating to access to services, the delivery of services and policy gaps, and use this information to identify common themes which relate to service delivery and policy in health and social care; and

· be able to engage with seldom-heard communities in the borough.

About You

We are looking for somebody with proven research experience, including the ability to interpret and analyse data and present solutions. With an interest in health and social care, you should be confident in speaking and presenting in public and able to deliver effective programme and project management, whilst delivering research projects and undertaking policy reviews. 

You should be somebody who promotes and values equality and diversity and can show warmth, empathy and respect for others, with the ability to effectively engage the local community and seldom-heard communities in the borough of Hounslow.

We’re on the lookout for a new Education Team Coordinator!

We are on a mission to grow our impact and reach more children with our exciting learning programme. We have an exciting entry-level opportunity for someone looking for a hands-on role making the day to day sessions happen. 
 
The Education Team Coordinators facilitate the smooth running of all activities around the programme and support the Young Pirates positive journey from onboarding to graduation.  
 
We think our Education Team Coordinator will be: 
A pro-active team player. The Education Coordinators work together on our busy programme to ensure Young Pirates, families and schools have everything they need to make the most of their time with us. 
 
Organised and tech literate. You will learn to use our database and different systems and processes to ensure important areas such as attendance are accurately tracked and monitored. 
 
Warm, welcoming and comfortable communicating with a range of people. You will take particular responsibility for our Hackney Young Pirates and their space, ensuring everyone feels welcome and that the learning spaces are tidy, safe and ready for learning.

 

You might have some of these skills and experiences and not all. That’s OK. We can teach you the details of the role. If you think you can learn fast and will enjoy the work laid out, we really want to hear from you.  
 
You can tell us about your experiences in education, volunteering, community work, personal projects, or work. 

• Flexible and keen to learn. 

• Pro-active and collaborative, ready to work with others to get things done. 

• Warm and friendly, happy to communicate with a range of people. 

• Organised and able to help organise others. 

• Tech-literate and comfortable working on a range of platforms. 

• Curious and a good problem solver. 

• Comfortable working with children and young people in our target group. 

• Commitment to our mission and the children we work with. 

The Education Team Coordinators co-ordinate supporting activities on the programme. This includes engaging and onboarding schools and families, coordinating published projects and overview of admin activities.  
 
Responsibilities

All Education Team Coordinators 
Engaging Young Pirates and their families to support excellent attendance in sessions: 

• Warm and friendly communications to families; 

• Onboarding of families and Young Pirates; 

• Monitoring and following up on session attendance; 

• Collecting evaluation data. 

Supporting published projects: 

• Collecting and collating work from the Young Pirates; 

• Proof-reading and editing work. 

 Other activities to support the smooth running of the programme: 

• Working with the Education Team to set up resources and activities for session; 

• Covering session; 

• Training new Session Leaders in processes; 

• Providing additional support across families, schools, programme co-ordination or creative projects; 

• Uphold the safeguarding policy. 

Specific Education Team Coordinator responsibilities

The two specific areas of focus for this coordinator are:

 Hackney Young Pirates: 

• Monitoring attendance, engagement and behaviour across sessions; 

• Provide support and capacity for follow-ups between sessions; 

• Ensure the learning spaces are tidy and welcoming; 

• Look after the Hackney lending library. 
   

Data: 

• Take part in data analysis and reporting; 

• Support with data analysis activities such as updating dashboards and reports; 

• Collect family monitoring and evaluation data;

• Maintaining and updating evaluation tools such as updating questionnaires and setting up reading tests. 

For more details on how to apply and benefits see our website.