Evaluation Jobs

Are You Ready to Lead the Way in Marketing Innovation?
We’re searching for a dynamic and results-driven Marketing Manager to join our team and make an impact. Based in Tring, you’ll have the opportunity to shape the strategy, elevate brand presence, and drive growth. If you’re a creative thinker with a proven track record in delivering successful campaigns, inspiring teams, and achieving measurable results, we want to hear from you!

Salary: £37,000 to £40,000 DOE

Location: Office based with hybrid options available.

Hours: 37.5 Monday to Friday

Contract Type: Permanent.

About us

The Hospice Lottery Partnership is a not-for-profit social enterprise formed in 1997 with the purpose of raising funds for our partner charities who care for people in their local communities.

Our Partner Charities

Florence Nightingale Hospice Care, The Hospice of St Francis, Michael Sobell Hospice Charity, Rennie Grove Hospice Care, South Bucks Hospice, East and North Hertfordshire Hospitals’ Charity, Harlington Hospice, Hillingdon Hospitals Charity.

The Role

· Assist the CEO and senior management team to drive improvement and innovation of player engagement to maximise lottery income generation.

· Line Management with a key focus on developing skills.

· Produce relevant data reports with analysis, extracting data as required for B2C direct marketing campaigns, and campaign planning and evaluations.

· Lead on the delivery of an effective player journey programme.

Benefits:

· Pension scheme with employer contributions.

· Childcare voucher scheme.

· 25 days holiday plus bank holidays, with 2 extra days after 5 years’ service.

· Additional ‘birthday leave day’

· Access to our Employee Assistance Programme (a confidential support service).

· Simply Health – access to healthcare options, rewards, and discounts.

Person Spec:

· Minimum of 5 years of experience in marketing.

· Strong leadership and team management skills.

· Excellent communication and interpersonal abilities.

· Proficient in data analysis and marketing planning.

· Ability to develop and implement effective marketing strategies.

· Proficient in preparing and monitoring performance against financial and numerical targets

· Understanding of regulatory requirements and experience of working in a regulatory environment

· Website platform experience.

· Strong attention to detail.

· Resilient, flexible and able to work under pressure within a small team.

Desirable:

· CIM or other Marketing qualifications.

· Knowledge of or experience of membership organisations and their structures.

· Experience of working in the charity sector.

The HAF Project Manager is the strategic lead for the HAF programme. You will manage a budget of over £800,000, make commissioning decisions, and ensure strong due diligence processes and quality control. You will collaborate with HAF provider organisations from the voluntary and community sectors, ensuring high-quality delivery. Additionally, you will work closely with YCF colleagues to communicate the impact of HAF, represent YCF in senior spaces, and assist in reporting to YCF’s Board of Trustees.

Working closely with Camden’s Children’s Commissioning team and YCF’s CEO you will ensure that each HAF programme in Camden offers participating children and young people a diverse and enjoyable range of activities provided by respected organisations, operating at the highest levels of safety, quality, and in alignment with the Department for Education’s funding requirements. You will report to YCF’s CEO and to Camden Council on the programme’s delivery and impact, and will lead on all reporting.

This is a fantastic opportunity for someone with experience or interest in cross-sector partnership work, with programme management experience, and a drive to make a difference in the lives of children and young people. The role requires self-awareness, the ability to learn quickly, and a willingness to pitch in with the wider work of YCF, as we are a small team with limited resources.

This varied and impactful role offers incredible development opportunities for someone with strong organisational, numeracy, and stakeholder management skills, as well as a passion for improving the lives of Camden’s children and young people. Flexibility, quick learning and a collaborative attitude will be key to success in this role. YCF will provide training and support to help you thrive as you step into the role, and you will be supported by YCF’s CEO and the Head of Partnerships and Grants.

We are ideally looking for a candidate who brings experience in: budgeting and budget management, commissioning/ grantmaking, due diligence processes, impact reporting, stakeholder management and strategic leadership. 

Person Specification:

Please note, the person specification outlines our ideally sought experience. However, if you meet some of the essential criteria but are confident in your ability to learn quickly in post or bring adjacent experience (and can demonstrate at interview), please do apply.

The successful candidate will be able to demonstrate the following experience:

Essential:

• Proven project coordination/management skills including ability to liaise with a complex range of stakeholders – and exceptional time management and organisational skills
• Strong and proven skills using excel, managing complex budgets
• Experience of effective partnership building and stakeholder collaboration, with good communication skills and ability to get along with people
• Ability to plan and prioritise own workload, and self manage in a busy environment with competing demands
• An appreciation of Camden and its voluntary sector
• Degree-level educated (or equivalent experience)– with 5 GCSE level (A*-C) to include English and Maths

Location: Camden office (at least 3 days a week), with some hybrid working, and travel around Camden, especially in delivery periods

Reporting to: YCF’s CEO

Hours: 37.5h pw (with occasional out of hours visits – and some working over Spring, Summer and Winter school holidays)

Start date: ASAP (ideally by March 2025)

Contract type: 12 month fixed term contract (until end of March 2026) – with a possibility of extension, depending on DfE decisions

Spark! are a growing and ambitious organisation, with a motivated and passionate team who are more determined than ever to reach our target young people and to have a deeper impact on their employment prospects and life chances. 

A key element of our success will be in our ability to:

1. understand and articulate the needs that we are seeking to meet
2. effectively demonstrate and communicate our impact
3. ensure we are evidence and data-led in our approach
4. influence change at every level across all stakeholders

This role will lead and steer the organisation towards these objectives, in order to significantly reduce youth unemployment in west London and beyond.

If you have experience of designing and carrying out both formative and summative evaluation and are highly research literate, with experience of working at the interface of policy and research, then we would like to hear from you.

We particularly welcome applicants with backgrounds that reflect the diversity of the communities we serve and from candidates with links to our priority areas of Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon and Hounslow.

Please read the full Job Pack to find out more about the organisation and role and how to apply. If you have any questions please contact our CEO, Matt Lent.

For full information on this role, including the key responsibilities and person specification, please view the attached job pack.

Applications close at 23:59 on 16th February 2025

The Organisation

ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable.

This role is within our Evaluation Practice. The evaluation team works with schools and organisations, analysing the impact of programmes and interventions to help them do more of what works and less of what doesn’t. We work with more than 1,400 schools and 80 education organisations, serving more than a quarter of million pupils. This includes helping our partners to design high-quality research projects, delivering them, and providing systems and tools for data collection, reporting and impact benchmarking.

The Opportunity

The Manager role works across ImpactEd Evaluation. Our partners encompass education organisations such as charities, edtech organisations and government, and schools and multi-academy Trusts. We aim to deliver high-quality research and evaluation projects that help our partners make better decisions to benefit young people.

You will act as a consultant on a range of different partnerships to help partners develop their evaluation strategy and approach. For example, you could deliver independent evaluations for organisations like the Careers and Enterprise Company, Nesta or multi-academy Trusts such as Lift Schools. You will also have opportunities to contribute to development of team strategy and learning and development resources.

As a manager you will act as a project lead, delivering high-quality research projects at scale, and support the creation of specific deliverables for projects led by others. This covers the end to end of research design and delivery, including the creation of Theories of Change and evaluation frameworks, data collection and analysis, and impact reporting to help our partners learn about the effectiveness of their programmes. At manager level you will have the opportunity to take on larger-scope partnerships supported by a project sponsor at senior manager level or above.

We are open to a range of backgrounds, but would expect prior experience of research and evaluation delivery and partnership management. Experience and understanding of the UK education system would also be an asset.  Across all our roles we look for team members who are excited by combining research work with listening to partner needs and designing solutions that work for them.

Why Us? 

As well the organisations we work with, we have a commitment to our people and developing the next generation of leaders within the social enterprise, education and evaluation sectors.

We support hybrid working, have an extensive professional development programme including individual budget and CPD leave, and operate transparent governance including through forms of employee ownership. We offer all employees access to a healthcare plan and wellbeing advice, including free therapist support.

As a growing organisation we are committed to diversity and inclusion and providing a positive experience of work and maintain an annual EDI action plan, supported by a Board sponsor.

Our global MEL team are looking to hire an exceptional MEL Advisor with strong data analytics to join their team on a two-year fixed-term contract (renewable). As the technical MEL lead for quantitative data, the post-holder will be solutions-focused and seamlessly provide sound quantitative technical advice and guidance to ensure quality data collection, coordination, reporting and learning across project baseline and endlines and at programmatic and strategic levels.

Location: Nairobi, Kenya, Yaoundé, Cameroon 

Contract: Two-year Fixed-Term Contract (renewable)

Salary: Local Terms and Conditions apply

The post-holder will provide technical support at all levels, from project to sector level, in line with the strategic focus on inclusion and systems strengthening. Supporting a global portfolio, the role requires up to eight weeks travel a year, locally and internationally.

Key accountabilities include:

• leading on the strengthening, design and implementation of quantitative monitoring and evaluation methodologies and tools with a focus on inclusive data
• implementation, analysis and writing up of findings from quantitative data collection
• provision of technical support to internal and external partners
• ensuring adaptive learning throughout the project lifecycle
• supporting data flow mapping and data privacy impact assessments.

About You - skills and experience

• Demonstrable work experience in MEL and/or tertiary degree in a relevant field (international development, social sciences, public health
• First class technical skills in monitoring evaluation and learning of flexible and adaptive programmes
• Proven track record developing and using survey tools, app-based data collection (Comm Care) and managing varied sized datasets
• Experience in understanding and responding to the complexities of working across multiple countries and continents in an international development organisation
• Sound knowledge and experience writing and producing analytical reports, including using data visualisation software (PowerBI, Tableau etc)
• An understanding of and commitment to equality of opportunity for marginalised groups.
• Proficient in identifying capacity needs to deliver training
• Fluency in English
• Ongoing right to work in Kenya or Cameroon 
• Able to join Sightsavers by the end of March 2025
• Available to travel up to 8 weeks annually within Africa and Asia

Desirable

• Master’s qualification in relevant field
• Fluency in other languages French, Portuguese, Bengali, Kiswahili
• Knowledge of current issues relating to inclusive data and the utilisation of the Washington Group questions on disability

The above is not an exhaustive list of duties or required professional skills. Please see the job description for full details. 

This will be a two-stage interview process.  The first stage will be a written role-typical task, assessing your skills. Candidates shortlisted at this stage will then be invited to a remote interview. Interviews will be conducted between 17 February and 27 February 2025. We may ask candidates to attend a subsequent in-person interview at the relevant Sightsavers office. 

As an equal opportunity employer we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with disabilities are particularly encouraged to apply. 

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls. 

The deadline to apply is 9 February 2025

We are recruiting a Head of Research, Impact and Evaluation who will be responsible for coordinating and delivering Open for Business’ research on the economic and business case for LGBTQ+ inclusion, and developing and managing our impact and evaluation measurement systems.

The person will work with our Research Advisory Board, regional Programme Advisory Boards, and Heads of Regions to plan research cycles, develop research terms of reference, conduct primary data collection and secondary data review, perform data analysis, and prepare reports, briefings and other information products that present the key research findings to target audiences.

This person will also be responsible for making our internal impact and evaluation measurement systems track the impact of Open for Business’ programmes and allow us to work more effectively and efficiently.

The role will report to and work closely with the Director of Global Programmes to ensure that both new research cycles and impact measurement activities are aligned to Open for Business’ global programmes strategy. This role may need to travel internationally occasionally.

For further details on the role, including person specification and process for applications, see the job pack below.

The closing date for submissions of applications is 23:59 on 11 February 2025

Choices is seeking an individual to support the smooth running of all the organisation’s services and operations, as well was managing our office and general administration, while our Operations Manager is on maternity leave.

We are looking for a highly organised and creative candidate, bringing relevant experience to the role including experience with people, project and database management, to help make a real difference in the lives of mums and their partners who might be marginalised and vulnerable.

Please note that in order to safeguard Choices’ Christian culture and ethos and in keeping with the Equality Act 2010 (Schedule 9 Para 3) Choices’ Trustees have applied an occupational requirement to this role whereby the post holder will be committed to upholding and modelling Choices’ Christian ethos.

If you’re interested or have any questions, please read the job description and get in touch.

Final Deadline: Friday 14th February 2025 at 12pm

Interviews: 25th and 26th February 2025 in the afternoon either online or in person in Islington

SUMMARY

This maternity cover role will be responsible for the Lab's internal workings - people, culture, ways of working and operations. As an Executive level role, it will share overall responsibility for the Lab’s impact with the other members of the Exec (CEO, COO, Director of Programmes and Campaigns).

The role will be specifically responsible for:

• the people function, including team days, our annual retreat, and internal communications, as well as Human Resource management and our staff handbook),
• programme support, including stewardship of our Monitoring, Evaluation, learning and Planning system),
• coordinating the team’s fundraising work, and
• managing other areas of our operations, such as IT and infrastructure, including our new CRM system.
• The post-holder will be responsible for line managing the Operations Manager.

The post-holder will work closely with the COO, who will be leading on finance and governance. Together, they will be responsible for drafting the plan for the Lab’s Operations function in 2026.

This post is a 13 month fixed term contract, running from mid-May 2025 to mid-June 2026.

LOCATION

The team work remotely for the majority of the time, but as this role is responsible for people and culture ideally you will be able to attend monthly ‘team together days’ in London (travel paid if outside of London area) as well as an annual two-night retreat elsewhere in the UK in November. However, we don’t want this to be a barrier to applicants, so you can let us know at the interview stage if this would not be possible or will cause you challenges.

RESPONSIBILITIES

People: Ensure we recruit, retain, support and nourish a strong staff team and maintain a culture that reflects our values of ambition, collaboration and empowerment.

• Lead implementation of the Lab’s people and human resources strategy (together with the COO), in line with our core values, to maximise the team’s contribution to our mission (including team structure and roles, recruitment, onboarding and retention, staff handbook, and professional development).
• Develop and hold our team culture (together with the COO), aligned to the Lab’s core values, and ensure that the organisation maintains an effective, efficient and human working environment. Help ensure that we live our commitment to diversity, equity, inclusion and justice, in general as well as in areas that fall under your remit.
• Lead internal communications, ensuring that the team are informed about and involved in new developments as appropriate, including planning and coordinating team away days through the year.
• Support effective management of staff: Line manage the Operations Manager. Support Heads of Programme and others to develop and manage staff and freelancers, ensuring that we treat all our people fairly and responsibly.

Operations: Oversee effective systems and support colleagues who manage those systems.

• Oversee and support the Operations Manager to ensure that our core processes run smoothly; we have the infrastructure to support our growth, including office space and IT, and supplies; and that they are able to effectively support the programme team with reports, events and other projects.
• Oversee the Lab’s fundraising process, including identifying and researching potential new funders, maintaining our overview of our fundraising pipeline, funder timelines, monthly priorities, and record keeping. Support the Lab team to manage funding proposals and coordinate the development of funding proposal budgets, working closely with programme leads. Ensure funding reporting requirements are met, including supporting programme leads to draft programme reports, and the Finance Manager to prepare financial reports.
• Coordinate and oversee the Lab’s Monitoring, Evaluation, Learning and Planning system ensuring the team have what they need to complete the various elements, meet deadlines, and get the most out of the process. [RSS1] 
• Ensure high standards of information management across the organisation, enabling staff to share and access resources, insights and know-how. This includes maintaining high standards of data protection and privacy that embody the Lab’s commitment to responsible use of data, and maintaining the Lab’s new CRM system. 

Executive Team support: you will be a collaborative and engaged member of a strong executive team.

• Lead and manage organisational development projects to ensure that the Lab has effective, appropriate operational policies and processes, and that staff understand and implement these policies and processes.
• Be a collaborative, engaged and supportive colleague and be willing to take on or change responsibilities to help the organisation operate effectively, including offering general support to the other members of the Exec as needed.

YOUR PROFILE

Ideally you will have the following key skills and experience, but we know that all candidates will vary and we are looking for the best fit, not the perfect unicorn.

We hope you will:

Be a caring, collaborative and effective people manager, team player, and organisational culture builder committed to creating an ambitious, collaborative and empowering culture.

• You will love supporting others to succeed, helping them to learn and grow, and develop their resilience and self-care, but also to support and care for people when work or life are difficult.
• You will have experience and a passion for ensuring recruitment, induction, personal development and other processes and culture work to attract, recruit, retain and support high quality, committed staff.

Be a well organised project and function manager with a strong understanding of systems and operations, supporting the team, board and CEO to keep on top of organisational systems such as monitoring, evaluation, learning and planning (MEL-P) and fundraising, as well as day-to-day coordination of various other processes

Have a strong commitment to the vision, aims and values of the Lab.

• A desire to work in a collaborative, empowering and ambitious organisation, and develop the Lab’s culture with care, sensitivity energy and good humour, taking pride in enabling others to succeed.
• Demonstrable dedication to equity, diversity, inclusion and justice and an understanding of intersectionality.

See the full job pack (including interview dates and information) and apply via the link.

Are you a collaborative and organised self starter with excellent attention to detail? Are you interested in supporting refugees and want to help a growing frontline charity to monitor, quantify and communicate our impact to funders and supporters? Do you have experience in administration and data, and enjoy improving systems and processes?

If so, this central role in our charity might be for you! 

Reporting to the Director, AFRIL's Monitoring and Operations Officer delivers the central administrative functions of the charity including office administration, equipment and grants/contracts administration, financial record keeping, and drafting communications for a variety of audiences. You will work closely with the Director and Project Leads to deliver and enhance our monitoring and evaluation systems and organise our annual public fundraising campaign. You will supervise office volunteers. We are a friendly team and there is significant scope for growth in this role. 

AFRIL is a growing, dynamic charity working with asylum seekers, vulnerable migrants, and refugee families in south east London. We support our clients to lift themselves out of poverty and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems. We engage in policy and legal interventions to influence positive change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We are 15 staff (7 full time equivalent) and over 80 volunteers.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich and Southwark: 

• Casework and Advocacy Service: providing AQS accredited advice, complex casework and legal interventions in housing and homelessness, asylum support, community care, benefits and related matters. We have an immigration project in partnership with Southwark Law Centre.

• AFRIL Food Bank: food vouchers, parcels and essentials to people with no recourse to public funds. 

• Allotment of Refuge: wellbeing support through food growing and climate resilience. 

• Rainbow Club Supplementary School:improving educational attainment through weekly supplementary education in English and Maths, arts, music and sports activities to primary age refugee and migrant children.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We welcome applications from candidates of all ages and are committed to supporting qualified people to re-enter the workplace after periods of unemployment for example because of homemaking, redundancy, mental health or previous immigration restrictions. Our office is on the first floor of a community centre. We are committed to making reasonable adjustments to support our staff to flourish.

Shortlisted candidates will be invited to interview on 4th March 2025.

You will have good knowledge of the sport and activity sector and how it operates and be able to advocate improvements which enable more disabled people to get active. You will also have knowledge of the non-sport sectors including disabled people’s organisations and how to establish relationships to build effective cross-sector partnership working. 

We are looking for a person with experience of working strategically at a place based and/or locality level within the London region. Someone who can positively influence local developments and investments to tackle the inequalities disabled people face in sport and activity through inclusive practice. 

You will have knowledge and expertise in understanding of the wider systems and barriers within disabled people’s lives. This could include disabled children and young adult services, health and social care, transport or education. This understanding and your excellent relationship skills means you will establish connections that build effective cross-sector partnership working.

The successful candidate will be working remotely and from home and will be based in the London region. This role will involve travel across both areas as occasional travel to our Loughborough and Manchester offices.

This role is full time on a two years fixed term contract.

We offer 26.5 days of annual leave, including birthday leave, plus bank holidays. Activity Alliance also closes between Christmas and New Year which means that employees are not expected to work during this time and they are not required to use their annual leave allowance to have this time free from work. 

Activity Alliance currently offers the following benefits:

• Hybrid working 
• Time off in lieu 
• A contributory pension scheme (employee 6%, employer 9%) 
• Childcare vouchers 
• Cycle to work scheme 
• Eye care
• Employee engagement initiatives such as away days 
• Access to Employee Assistance Programme 
• Menopause policy 
• Enhanced sickness pay 
• Group Income Protection 
• Death in service package
• Training and development opportunities 

IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.

We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English.

IKWRO offers free advice, advocacy and counselling services and operates a refuge which provides safe accommodation and specialist support to single women at risk of “honour” based abuse, forced marriage and domestic abuse. 

The post-holder will be responsible for delivering IKWRO’s training services in educational setting, and with front line agencies, in line with an agreed strategy under the direction of IKWRO’s management. This entails:

· Providing training programmes to young people, professionals and community members with the aim of raising awareness on violence against women and girls and in particular the harmful practices of “Honour” Based violence (HBV), Forced Marriage and Female Genital Mutilation (FGM).

· Coordinating the booking, delivery and evaluation of education work with young people in primary and secondary schools, as well as out of school youth settings.

· Using a range of practical and creative tools to educate young people about the violence and abuse within intimate relationships, challenge attitudes of victim blaming, and enable young people to feel access support services.

Delivering customised needs-based training programmes for voluntary and statutory organisations to help IKWRO increase income generation through training programmes

We are currently seeking a Quality and Insight Lead to join our team in Lincolnshire. The requirements of the role will include:

Developing and implementing a Quality Management Framework, which aligns to Lincolnshire County Council Framework. Onboarding the staff team across Lincolnshire with the Quality Framework providing training and support to the teams.

Supporting the development and implementation of Carers First Impact and Evaluation Framework and ISO 9001 to evidence the positive impact the team has on lives of carers.  Taking overall responsibility for monitoring, both strengths and learning across Lincolnshire.

To be successful we are looking for a self-motivated individual, who can work flexibly, whilst maintaining a good work/life balance with experience of using CRM systems e.g. Mosaic, BlueBox and Power Bi to manage workflow and record essential data and contacts.

You will require experience of developing and implementing quality systems and measures, collating, analysing and reporting data and be able to make recommendations for performance improvement. You will also require excellent written analytical, listening and verbal communication skills, experience of planning and delivering workshops.

With an ability to build positive and constructive working relationships with colleagues at all levels across the organisation, along with the ability to network, develop and sustain joint work between agencies, including establishing good working relationships.

Good geographical and working knowledge of support services available in Lincolnshire and be able to demonstrate understanding of and commitment to the goals and values of the charity. 

We offer the flexibility to work from home with some travel within Lincolnshire.

In return, you will benefit from working for a charity that delivers a service which makes a real difference to people’s lives. We offer training and

development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.

If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read our Candidate Pack.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. 

Please note that if you have not been contacted within one week of submitting your completed online application, that your application has not been successful.

Carers First is an Equal Opportunities Employer

Positive     Collaborative      Ambitious

We are looking for an experienced grants fundraiser to join us and make a significant impact on our work with young people in central Doncaster. 

We are currently finalising our next Forward Plan, with an ambition to create an inclusive, vibrant community, committed to everyone having a fair chance to discover who they are and what they can become.  We currently work with children and young people aged 5 to 30. 

Our priority programmes include support coaching for young people, community activity sessions, sustaining our accommodation provision for vulnerable young adults and establishing how we can best support more young people on the homelessness pathway.  We have some great spaces that are in need of development, and we expect that both capital and revenue funding will be included in your workload. We also look for smaller grants during the course of the year, including for food for our residents and supplies for our art groups, and we hope to recruit volunteers to assist with the smaller and less complex bids. 

You would – for now – be our only Grants Officer, so should be familiar with the whole cycle of applications and monitoring.  This is a fabulous opportunity to make your mark on young lives in Doncaster and take our fundraising to the next level. 

Main Responsibilities

• To work delegated idea notes into fundable project profiles, each with a clear and compelling case for support.
• To create a clear and compelling case for support for unrestricted grants income.
• To agree full cost recovery arrangements with the Chief Executive.
• To be responsible for an assigned portfolio of trusts, foundations and similar, developing knowledge of, and relationships with, those funders.
• To make strong applications to funders within the assigned portfolio, matching YMCA Doncaster’s agreed cases for support with funders’ interests and requirements.
• To make strong applications to public sector and similar bodies offering contracts for work within YMCA Doncaster’s scope.
• To work to regularly reviewed and achievable targets.
• To prepare and give presentations, maintain ongoing contact and host trustee or representative visits where required as part of an application process. 
• To devise efficient evaluation and monitoring systems which meet funder requirements.
• To oversee the accurate completion of returns and reports, ensuring that funders are satisfied and funding continues.
• To keep comprehensive records, in an agreed format, from initial contact with a potential funder through to either the rejection correspondence or the funding agreement and subsequent monitoring and evaluation.
• To supervise / oversee grants volunteers and less experienced staff applying for smaller grants. 

We Are Looking for the Following Skills / Experiences 

• A recent track record of success in securing funding through written bids (five figures plus) in a role focused on grants or similar fundraising. 
• Experience covering the full cycle of grants fundraising including creating cases for support, submitting applications, responding to requests for information, monitoring and evaluation.
• An understanding of the current UK grants / trusts climate and the types of funders likely to support YMCA Doncaster’s work. 
• Exceptionally strong written communication skills, a strong command of grammar and meticulous attention to detail.
• Self-motivated and self-supporting, with the ability to work independently and deal with unexpected or challenging situations including short-notice opportunities.
• Able to supervise and support volunteers and others to complete strong applications efficiently. 
• Ability to create and work with project budgets and projections.
• Computer literate, able to use Microsoft Word and Excel to a high standard, and able to use technology in gathering information and completing online and electronic applications.

Head of Services

Job description and person specification

Salary: £42,060 to £47,432 (depending on skills/experience)

Hours: Full time (37 hrs per week)

Reporting to:     Chief Executive Officer

Direct reports:   Programme Lead, Wellbeing & Creative Arts; Counselling Services Lead; Children & Young People’s Lead

Location: Sevenoaks, although we operate flexible working in which staff can work from home for part of the week and some travel may be required on occasion.

About West Kent Mind

West Kent Mind enriches lives through better mental health by offering support to get well, stay well and thrive. We are an ambitious, award-winning organisation and an enthusiastic member of the Mind federation. We value collaboration, partnership, creativity and growth.

Job description

Purpose of the role

This is a senior leadership role within West Kent Mind. The Head of Services is responsible for overseeing and developing the charity's mental health services to ensure they meet the highest standards of quality, compliance, equity and effectiveness.

This role requires a proactive and forward-thinking leader who can manage service delivery, inspire teams, and foster relationships with stakeholders. Working closely with the CEO and colleagues within the Senior Management Team, the Head of Services will play a key part in shaping the organisation’s future.

Key Objectives include but are not limited to:

• Provide motivational leadership to foster a positive, accountable, and high-performing culture while collaborating with senior management on strategic goals.
• Design and deliver community-focused services aligned with organisational priorities, monitoring and evaluating their impact.
• Oversee innovative, evidence-based mental health services, ensuring continuous improvement through feedback and analysis.
• Involve service users in the design and evaluation of services, ensuring responsiveness to diverse needs.
• Ensure compliance with legal, regulatory, and quality standards while maintaining effective performance monitoring systems.
• Build strategic partnerships, drive innovation, promote best practices, and represent the charity externally.
• Manage budgets effectively to maximise income and embed equity, diversity, and inclusion across all activities.

Person specification

Who you are

• All previous experience may be paid or voluntary, full or part-time, in the UK or overseas.
• You have demonstrable experience in a senior role managing mental health or related services.
• You have strong management and leadership experience with the ability to inspire and motivate teams.
• You have a comprehensive knowledge of mental health issues, service delivery models and best practices.
• You will have had experience in designing, developing and implementing new services that are client-centered, impactful and aligned with strategic priorities. of service design and development and the implementation of new services.
• You are confident in using data and a CRM system (we use Beacon) to evidence organisational impact, monitor performance and report against strategic objectives. committed to evidencing West Kent Mind’s impact effectively and reporting against our strategic plan and are confident in using data and a CRM (Beacon) to do this.
• You have exceptional communication and relationship-building skills with experience working collaboratively with funders, commissioners, and internal and external stakeholders, including co-production and involvement with client.
• You have an in – depth understanding of compliance requirements in the health or charity sector, including GDPR and safeguarding of children and adults.
• You are committed to excellence in all that you do and embedding the principles of West Kent Mind and better mental health for all.
• You are driven by addressing inequalities with a strong commitment to equity and diversity.
• You have discretion and judgment when dealing with sensitive and/or confidential information and are flexible and adaptable.
• You are resilient with a proactive approach to safeguarding your personal wellbeing and that of your team.
• A professional qualification in mental health, social care, or a related field would be desirable but not essential (e.g. BACP, UKCP, HCPC, BPS).

What You Will Offer Us

• You can demonstrate that you have significant experience in a senior leadership role managing mental health related services, with a proven track record of success.
• Your strong leadership and management skills, and the ability to inspire, motivate, and develop high-performing teams.
• Your expertise in designing, developing, and delivering innovative, client-centred services that align with West Kent Mind’s strategic priorities and the needs of the community that we serve.
• You have comprehensive knowledge of mental health issues, service delivery models, compliance requirements, and best practices, including safeguarding and GDPR.
• You have exceptional communication and relationship-building skills, with experience collaborating with key stakeholders such as trustees, funders, and service users.
• Your understanding and confidence in using data and CRM systems (we use Beacon) to monitor performance, evidence impact, and report effectively on strategic objectives is key to this role.
• You have a strong commitment to equity, diversity, and inclusion, ensuring services address inequalities and are accessible to all.
• A proactive, resilient, and solution-focused approach, with discretion and adaptability when handling sensitive or complex challenges.

Key Responsibilities

• Provide supportive and inspirational leadership to service leads and teams, creating an environment where staff feel valued, motivated, and equipped to succeed.
• Promote a culture of accountability, learning, and excellence across service teams.
• Collaborate with the Senior Management Team to deliver organisational priorities and contribute to strategic planning.
• Design and plan a programme of services that meets local community needs, in line with the organisational strategic plan.
• Monitor, evaluate, and report on the impact and success outcomes of these services.
• Drive the development, planning, delivery, and evaluation of mental health services.
• Develop and implement innovative, client-centred service models and interventions tailored to the needs of the community.
• Contribute expertise in the tendering and rollout of new services to ensure they are robust and effective.
• Ensure all services are evidence-based, client-focused, and compliant with relevant regulations and quality standards.
• Promote continuous service improvement and growth through feedback, analysis, and collaboration.
• Engage clients and service users in the consultation, design, implementation, and evaluation of services.
• Deliver flexible, client-centred services that are responsive to and accommodate the needs, wishes, and aspirations of service users.
• Ensure all services comply with legal, regulatory, and contractual requirements, including safeguarding, health and safety, and GDPR.
• Maintain robust systems for monitoring and reporting service performance and impact, including overseeing client information on the CRM system and capturing relevant data.
• Advise and support the CEO on meeting regulatory requirements related to service delivery.
• Work closely with the Fundraising team to identify and develop opportunities to expand existing revenue streams for service delivery.
• Build strategic and sustainable partnerships across statutory, corporate, voluntary, and public sectors to maximise impact for beneficiaries.
• Play a key role in driving organisational innovation, supporting service leads to respond to needs, and ensuring best practices are captured, celebrated, and promoted.
• Represent the charity at external meetings, forums, and events to advocate for mental health and the charity's services.
• Contribute to the Mind federation, supporting its strategic direction and offering expertise where appropriate.
• Manage the services budget to maximise income and ensure good value for money.
• Support project leads and teams in managing individual budgets and reporting to funders.
• Embed equity, diversity, and inclusion best practices into all aspects of your work.

Adopting Our Fundraising Culture

At West Kent Mind, we foster a fundraising culture where staff, volunteers, and trustees advocate for and contribute to our fundraising ethos. We expect everyone to play a role in generating income, whether collaborating on funding for your work area, writing a thank-you note to a donor, or sharing a beneficiary’s testimonial to support a grant application. Securing income is vital, and we ask you to embrace this ethos with energy and passion—no expertise required.

Benefits

We’re a charity with a mission to make a positive impact. You’ll join a passionate, dedicated team with a big heart.

Holidays

You’ll receive 23 days’ holiday, rising annually by one day to 30 days, plus bank holidays. We also give an extra three days between Christmas and New Year. Holidays are pro-rata for part-timers.

Learning

We support professional development with coaching, training, and mentoring opportunities. All roles include free Mental Health First Aid training.

Pension

If eligible, you’ll be auto-enrolled in our pension scheme, with a 3% employer contribution.

Employee Assistance Programme

Our confidential Employee Assistance Programme offers 24/7 advice, counselling, and online tools to support your wellbeing.

Application Process

The job description and person specification are attached or on our website. For an informal discussion, contact us at jobs @ westkentmind. org. uk.

Submit your CV and a statement (max. 2 A4 sides) showing how you meet the person specification to jobs @ westkentmind. org. uk by Tuesday, 25 February 2025, 5pm. Please include the job title in the subject line. Due to application volumes, we may not acknowledge receipt—thank you for understanding.

Complete an Equality & Diversity monitoring form on our website (processed anonymously).

Interviews are scheduled for 10–11 March 2025, with shortlisted candidates notified by 28 February 2025.