Equalities Coordinator Jobs

Location Oxfordshire
Salary: £30,000
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Fixed Term Contract

Background

At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person. An exciting opportunity has arisen in our Service Delivery Team for a CRM Co-ordinator who will be responsible for the support and development of our case management platform.

Key Purpose:

Contribute to the design and implementation of new technology and tools leading to a significant positive impact on the delivery of services.

Key Responsibilities:

- Coordination of BAU system enhancements within The Service Delivery Team.
- Support the Senior Service Delivery Co-ordinator with the coordination of the platform and data roadmaps.
- Become one of the subject matter experts for the platform supporting implementation projects such as integrations with external partners.
- Champion accurate and efficient collection of data across The Service Delivery Team.
- Coordinate data analysis and insight briefs.
- Assist the wider CRM team with tasks and projects.
- In the absence of other co-ordinators support the wider administrative duties of the Service Delivery Team.

Person Specification:

Essential

- Experience in Project Management.
- Highly organised and efficient, with the ability to multitask and prioritise effectively.
- Exceptional attention to detail.
- A proactive problem solver.
- Excellent communication and collaboration skills, capable of naturing strong working relationship.
- Proficient in Microsoft Office (Excel, Word, Teams).
- Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.

Desirable

Experience of using MS Dynamics.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future development at RABI. Full training and support will be provided for the right candidate.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justi?able. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, quali?cations and abilities.

REF-217 694

The Senior Programmes Manager will work with the Head of Sector Support and Grants and the CEO to develop and deliver our sector support programmes, including our flagship grants programme that aims to help sustain free legal advice agencies.This role will oversee the development and delivery of our exciting partnerships with other funders and advice sector organisations to support the advice sector. The role will oversee various funded programmes including the development and delivery of our Funder Plus offering.

We are looking for someone who is passionate about access to justice and enthusiasm for our work and commitment to social justice and equal opportunities for all.  You will bring experience or understanding in training and development along with organisational capacity building within the advice sector.

Benefits

• 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Contribution to pension scheme (5% employer, minimum 3% employee)
• Continuing personal development opportunities
• Enhanced maternity/adoption and paternity leave pay

At EMERGE 3Rs, our volunteers are the heart and soul of our charity.  They fulfil many varied roles and without them EMERGE’s activities, including Touch Wood and FareShare Greater Manchester, would have far less social and environmental impact.

Our Give & Gain employability programme is aimed at enabling people to develop the skills, confidence, and aspirations needed for job success. We support people from all backgrounds who face barriers to employment and whose skills often go unused or undiscovered.

Working with the Volunteering team and other key staff, this role assists in promoting the benefits and opportunities of the Give & Gain Programme at EMERGE. You will help us to recruit additional volunteers from the local community and beyond, by identifying and connecting with new networks and operational partners.  You’ll be a strong communicator, happy to jump on the phone or take the lead at in-person recruitment events.  You’ll be an experienced administrator with good data management skills to ensure we can accurately report to funders on our outreach and track the volunteers who participate in the programme. An understanding of handling confidential data, meeting targets and deadlines, and experience in recruitment are key skills for this role. 

We are recruiting a Programmes Officer to work across projects in our Sector Support programme, working closely with a Senior Programmes Manager.

This is an opportunity for you to use your excellent organisational skills to coordinate programme events, build relationships with funded partners, and maintain good records across our systems. You will support the efficient delivery of our programmes and sector support initiatives for organisations who work on the frontline of social welfare legal advice.

Working in an energetic, friendly and busy team, you will be able to make a significant and positive contribution from the start. We are a small organisation making huge strides in our mission to make access to justice available to more people in need.

You will have a passion for social justice and enjoy utilising your strong communication skills to support programmes and initiatives that strengthen the advice sector.

Overview of post

• To organise and develop the London Specialist Advice Forum with the Senior Programme Manager.
• To identify emerging issues that affect forum members and liaise with the forum members, the steering group, and external legal and non-legal organisations to discuss potential solutions.
• To identify and report pilot projects that emerge from needs identified through forum members.
• To identify emerging issues that affect specialist legal advice providers and support relationships with the key external strategic and policy organisations to raise these issues.
• To ensure that the work of funded partners is communicated to a broad audience through generating content for newsletters, our web site and online presence.
• To provide support to the Sector Support and Grants team in the running and development of other sector support schemes such as money saving initiatives, funding programmes, and others.
• To assist with the recruitment and management of volunteers.

Benefits

• 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Contribution to pension scheme
• Continuing personal development opportunities
• Enhanced maternity/adoption and paternity leave pay

Trees for Cities is an independent, national charity that works with communities to plant and care for urban trees, helping to create greener and healthier cities across the UK and internationally for the last 30 years.

We are in a pivotal decade for environmental action, and our current strategy, The Turn of Trees (2022-25), is focused on engaging communities in climate action through the simple yet powerful act of tree planting. Looking ahead, our new strategy launching in 2025 will build on this momentum to create a social movement for tree equity - ensuring that all communities regardless of socioeconomic status, race, or geographic location have access to the benefits that trees provide, including cleaner air, cooler temperatures, improved mental health, and enhanced biodiversity.

The Role
We are seeking a dynamic and visionary Head of Marketing & Digital Engagement to lead our efforts in inspiring, engaging, and empowering communities, volunteers, and supporters across the UK. This is a critical new role, focused on implementing and operationalising our new strategy, enhancing our reach, and building the foundations for our future growth. The role offers the opportunity to lead the development of Trees for Cities’ first national digital engagement strategy, ensuring we build strong connections with communities and supporters through creative campaigns and digital platforms.

Key Responsibilities

• Lead the development and delivery of our first national digital engagement strategy, driving public awareness and support for urban trees.
• Inspire and mobilise communities and supporters through innovative campaigns that highlight the benefits of tree planting and urban greening.
• Collaborate with senior leadership to ensure the successful implementation of our organisational strategy, enhancing our digital presence to extend our reach.
• Oversee a talented marketing and engagement team, providing leadership, direction, and fresh ideas to foster growth and deepen our connections.
• Act as a senior voice in the organisation, influencing decision-making and shaping the future direction of Trees for Cities.

About You
We are looking for an experienced marketing leader with a passion for the environment and community engagement. You will have a proven track record of developing and implementing successful digital engagement strategies, and experience leading creative campaigns that inspire action – this could be within a charity or a wider commercial setting. You will be an excellent communicator, capable of influencing at a senior level, and able to bring fresh perspectives to the organisation.

Why Join Us?
At Trees for Cities, we pride ourselves on our warm, inclusive, and vibrant work culture. Our team is deeply motivated by the cause, and we are committed to supporting each other as we work towards a greener, healthier future. This is a fantastic opportunity to join an organisation making a tangible difference in urban environments and communities across the UK.

If you are passionate about mobilising social action and inspiring change, and have the skills and experience to lead our marketing and digital engagement efforts, we’d love to hear from you.

To learn more about the role and organisation, including how to have an informal conversation about the opportunity and apply, please download the full appointment brief.

Closing date: 17 November 2024

Panel Interview Dates: 2 December and then 9 December 2024

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

We have grown rapidly in recent years, and now have an exciting and varied programme of work which is funded from a wide range of sources. We have long-standing, high-value relationships with organisations such as the Mayor’s Office, Esmée Fairbairn and Clifford Chance, and continue to grow our income from a range of supporters from trusts, foundations, corporates, individuals and community fundraisers.

We now have a need for two Development Officers to work closely with the Development Director and Development Manager in developing our trusts and foundations and statutory income streams, managing the accounts of existing supporters and generating income through securing new funding relationships. This role will involve a diverse range of work, from identifying prospects, creating compelling funding proposals, through to successfully managing relationships with funders.

One of the new Development Officers will have line management responsibility for a Development Coordinator, while the other Development Officer will not have any line management responsibilities. If you have a preference for one or other role, please note that in your application.

Success in this role would mean that, after six months you can:

• Confidently write and speak about Tender’s work, and how we prevent violence against women and girls, to a range of different funders.

• Write clear, compelling funding applications for five-figure sums to a range of funders.
• Proactively maintain positive relationships with funders you are responsible for managing.
• Support and work flexibly with other members of the Development team so that we can collaboratively reach our fundraising goals.
• Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies.

Please see the “Guidance Notes for Applicants” section at the end of the application pack for full details of how to apply. We ask for a copy of your CV and a 1 – 2 page supporting statement. We are happy to consider alternative application formats, such as video applications.

One25 is a Bristol charity for women moving from crisis and trauma towards independence in the community. It is a highly respected charity working with some of the most marginalised women to help them to heal and thrive. 

“One25 is a huge part of my life and has really supported me. When I first came through the doors, I remember being made to feel welcome, and I felt safe. At last, I knew I wasn’t alone. I wouldn’t have my flat without being supported when I was homeless. One25 has helped me throughout my addiction and what goes with it. They let me take the time I needed and were there when I was ready to access help around domestic violence with my ex-partner.  I can’t explain how it felt to finally open up and to say ‘I’m not ok’.“ – One25 Service User

One25 services have been developed to meet women at their point of need, with love and practical support. We do this through our night outreach service which is a lifeline for nearly 135 women on Bristol’s streets. Our specialist caseworkers offer intensive one-to-one care in any area of need: from support in court to finding somewhere safe to live. Our new Health Hub provides vital access for women to health services, supported by healthcare professionals.

This is an exciting opportunity for a people person to join our team. The Health Hub Support Worker is a new role and will to support the delivery of our Health Hub at One25. You will support women to access the service, assessing their need and connecting them with support they need with compassion and care. You will work with a range of professionals to increase women’s safety and improve their health and wellbeing.

For this role, we are looking for a team player who is driven to deliver trauma informed support and thrives in working in fast paced environments.

“Anyone joining One25 needs to have a willingness to walk alongside the women, to listen without judgement. Sometimes we just need to be heard. We need you to be adaptable and quick thinking. To understand the problems faced by a marginalised woman.” – One25 Service User

At One25 we seek to imbed our values into the daily work and activities of One25 employees and volunteers. We are looking for candidates who understand, demonstrate and apply our workplace values:

• Compassion – we care
• Justice – we fight for change
• Learning – we grow together

These values reflect the way that we work with and for the women, each other, partners and within society and its systems.

Please see the person specification for more information.

It is an Occupational Requirement that applications for this post are open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Enhanced DBS disclosure will be required.

One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from ethnically diverse people, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.

We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.

Benefits:   Generous leave allowances: 33 days holiday inc. bank holidays; 2 days wellness leave; up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.

Enhanced company sick pay and maternity pay

Wellness leave, paid emergency dependents leave

Access to Health Cash Plan and Employee Assistance Programme

Mental Health Champions

Reflective practice sessions

Cycle Scheme & Dr Bike

Opt-out pension scheme.

Hours: 30 hours over 4 days per week (Mondays, Tuesdays, Wednesdays and Fridays) and may include occasional weekend, morning or evening commitments.

Salary: £21,220.80 per annum  (FTE £26,526)

Contract: 2 year fixed-term contract

Applications by: 9am, Wednesday 13th November 2024

Interviews: Tuesday 26th/Wednesday 27th November 2024

Start date: As soon as possible

Head of Brain Injury Service

Lead a passionate team dedicated to transforming the lives of children and families affected by acquired brain injury. Join us as our Head of Brain Injury Service and make a lasting impact through our inclusive, compassionate and innovative support programme.

The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK organisation supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.

As Head of our Brain Injury Service, you will be joining the charity at an exciting time, as we have just launched our new five-year strategy – Elevating families, enriching futures. The strategy is our most exciting yet as we look to increase our reach and embed 4 key areas of support: early intervention (currently we work in  major trauma centres and specialist hospitals across the UK), community inclusion, educational services and virtual support. Although our programme delivery model is not  completely defined and embedded, we have a strong framework and a dedicated team who are eager and committed to our strategic goals. We are developing our service in line with the future needs of families and as such we are looking to appoint an individual who is passionate about childhood acquired brain injury, team development and leadership.  By joining an inclusive, compassionate and forward-thinking team, you will be part of developing and growing our highly regarded charity.

The purpose of this role is to provide overall strategic input, direction, development and operational management for the national brain Injury support service. To lead our whole brain injury service team to achieve the five-year strategy.

As well as exceptional leadership and management skills, you will need to enjoy developing and maintaining relationships with a large range of key stakeholders from the clinical, legal and corporate sectors.

We are looking for a confident and experienced individual who has evidenced previous compassionate leadership experience which will be essential and your values will lead your success.

This is a varied and exciting leadership role for the right individual, where no two days are the same.  If you are adaptable, solution focused and have excellent management and leadership skills then we are keen to hear from you. Thank you for your interest in this position.

We are seeking to recruit a Children and Families’ Pioneer to work in the valley’s town of Tredegar. As part of a team you will lead regular activities and events to impact the lives of children and families so that they can discover the deep love of God. From toddler groups to holiday clubs, school engagement to parenting classes, the opportunities are endless. If you are someone with energy and vision who can make connections and build relationships, we have a supportive team waiting to work with you in this well-resourced project. Together we will plant a new worshipping community based at St George’s Tredegar.

This post is suitable for someone who has previously worked with children possibly as a teacher, TA or as a children’s worker within the church. You may have previously worked in the third sector or for the local authority with families?

Main Tasks:

• Pioneer new initiatives to develop children and families’ ministry and expand our outreach in the local area; including appropriate use of the liturgical calendar and community initiatives such as holiday clubs, and toddler groups.
• Recruit and coach voluntary teams, pastoring all members on the Children and Youth teams.
• Build relationships and partnerships with schools, colleges and community groups, and where applicable, be the first point of contact for them.
• To ensure the Church in Wales constitution, policies, and practises are followed and strong safeguarding practises are embedded into their ethos so that all pipeline activities are a safe space.
• Oversee all child protection, organising training and DBS checks.

This role has a Genuine Occupational Requirement under the Equality Act 2010 for the postholder to be a communicant member of the Church in Wales or of a Church in communion with it or of a Member of CYTUN. If you are unsure, please do be in contact. Satisfactory enhanced DBS checks will be sought.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.   

Hours:           40 hours per week, five days over a flexible seven-day rota  

Location:      Shop from Brick Lane, 78 Quaker St, E1 6SW 

About the role  

Are you ready to make a difference? Join us at a pivotal moment as we embark on an exciting journey of national expansion. As part of our dynamic retail team, you won’t just help run a shop – you'll help shape the future of charity retail across your local community.   

At Crisis we believe in the power of retail to create real social impact. Our shops are unique, reflecting the individuality of the communities they serve and we’re looking for an Assistant Manager who shares our passion for delivering an exceptional customer experience. You’ll work closely with the Shop Manager to drive sales, building a dynamic volunteer team and overseeing donations to create a welcoming and visually engaging shopping experience. Ensuring that every customer feels the positive energy of our mission to end homelessness.   

We’re not just about profit, we’re also about people. In this role your skills and experience will be key in fostering a positive and supportive environment for our team of staff and volunteers. Together we create a space where everyone feels valued, empowered, and inspired to contribute to our mission.   

 We actively encourage applicants from diverse backgrounds, particularly those with lived experience of homelessness or from marginalised communities because we know that diversity strengthens us all.  

This is a permanent role. You will be primarily based in one shop within London Zones 1-2; location will be agreed at the time of a job offer. You may also be required to travel to other shops within London on a short-term basis.    

About you  

In this role we’re looking for someone with experience at a supervisory level and above, ideally within retail, who is passionate about the unique impact of charity retail and its role within a circular economy. You’ll need a keen eye for style and a passion for creating a visually exciting shopping experience. Equally important we are looking for someone skilled at managing and motivating teams of staff and volunteers, fostering a positive and productive working environment. Your commitment to sustainability will shine as you help to extend the life of donated goods, promoting reuse and responsible shopping. You’re not afraid to be bold in driving sales and impact and you’ll embody our core values while supporting the mission to end homelessness. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly.  

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 3 November 2024 (at 23:59)  

Interviews will be held W/C 11 November 2024 

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Supporter Experience & Operations Lead
Location: King's Cross, London N1C, Hybrid
Contract: Permanent
Hours: Full time
Salary: £47,000

Who are we?

Art Fund is the UK’s national fundraising charity for art. We believe that art can make you see, think and feel differently, and through our work we help make art more accessible to as many visitors as possible, wherever they are. We give grants to help museums and galleries acquire works of art for their collections, share them with wide audiences, and support the training and professional development of curators. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many trusts, foundations and individuals.

The role

Art Fund is looking for an experienced Supporter Experience & Operations Lead to play an integral role within the membership team.

Joining a friendly and passionate environment, this post is a great opportunity for someone with a background in managing consumer-facing membership and/or donor operations to innovate, improve, and deliver an outstanding membership and supporter experience.

The post-holder is responsible for overseeing the development and management of all membership-related systems, effective supplier relationship management, payment processing, financial reconciliation, and membership budgeting and forecasting. This is also an exciting time to join our fantastic team as we move into the delivery phase of a project to replace and upgrade our current CRM system to Salesforce.

Managing the Supporter Services Coordinator, you’ll ensure the delivery of outstanding customer service to our members, donors, and prospects – ultimately supporting Art Fund’s vision to open the doors to great art and culture for everyone.

You’ll also have substantial supplier management experience (ideally within a customer-facing service environment) with the ability to proactively manage supplier contracts and relationships to maintain the best-possible service and value. Critically, you will be proficient in managing and automating complex processes utilising a variety of systems including CRM and other SaaS systems with support from an in-house tech team.

As a senior team member, the post-holder will possess excellent stakeholder management skills and a track-record of working collaboratively to achieve transformative change.

Key Employee Benefits

• Generous annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas and an additional day in August.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Art time – a half day per month to visit museums and galleries.
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Healthcare cash back plan and wellbeing app
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

This post is London-based. We have a hybrid working model of minimum 2 days per week at our King’s Cross office (2 Granary Square, London N1C 4BH).

Closing deadline: 23:59 on 10 November 2024.
Please expect first interviews to be online on the 14 and 15 November.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

No agencies please.

This is an exciting opportunity for the right candidate to lead Open Door’s year-long "Impact and Evaluation" project, for which we have been awarded funding by The Prudence Trust.  

Church and Christian Engagement Specialist

We’re looking for TWO experienced Church & Christian Engagement Specialists to join World Vision, an important charity helping vulnerable children across the world.
 

Position: Church and Christian Engagement Specialist

Location: Homebased (positions available covering the north of the M62 corridor or Northern Ireland)

Hours: Full-time and Part-time 15 hours per week (including occasional Sundays)

Contract: Permanent

Salary: £12,688 per annum (£30,874 FTE) + good range of benefits

Closing date: 6th November 2024

**Please Note: Applications without a CV and cover letter will not be considered.**

About the role:

We have an exciting opportunity for an amazing fundraiser to join our Church and Christian Engagement team. The heart of our work centres around engaging and inspiring Churches and Christians to join us- through regular giving, one off donations, action and prayer. Whether in churches, at festivals or events you will be sharing World Vision’s work around the world helping the most vulnerable children overcome poverty and experience fullness of life.  You will be a confident communicator, a sharer of stories, a focused fundraiser.

You will join a team working across various fundraising and engagement activities throughout the year. You will build and manage your own caseload of external relationships across the UK, combining face-to-face, online and telephone work, to connect with churches and individuals. Using our existing resources, you will offer people the opportunity to join us- whether through sponsoring a child, donating to our work in emergencies, using our discipleship resources or praying for our work around the world.

In this team, we love that each day is different - from online meetings with longstanding church supporters, to meeting new audiences at Christian festivals, or on the road supporting our work on tour with an event partner. As a key member of the team, you'll be confident managing your own workload within the context of our wider team plans, working together with colleagues in wider teams to bring our work alive. You will have an eye for detail and fantastic relationship-building skills. You'll be confident working to targets, and excited about sharing World Vision’s work with new and existing donors.

Key areas of responsibility include:  

• Confidently building connections with churches and their leaders towards engaging with World Vision’s work, creating opportunities for individual giving or gifts from the church community.
• Using existing resources, campaigns and engagement tools to engage churches and individual Christians to support our work.
• Build a caseload of engaged church contacts to meet or exceed annual fundraising & acquisition goals, managing your time & workload.
• Ensure churches are on the correct supporter journey for their level of engagement, using appropriate touchpoints (telephone, email, meetings, hand written notes etc) to intelligently engage with key contacts. Maintenance of records, use of CRM system, monthly reporting on income and financial management including making sure gifts are properly allocated.
• Sharing WV’s work through in an audience appropriate way, including (but not limited to) presentations to church leaders, speaking in church services, or other external opportunities. Making a clear and compelling ask.
• Attending events (online and in person) to connect with individuals and leaders as a member of the WV team.

About you:

To be successful in this role, you will need to have excellent attention to detail and be able to juggle multiple projects/pieces of information and form them into well-ordered activity plans and be able to prioritise.

Key skills required for this role:

• Superb communication skills, both in formal and informal settings
• Fundraising or sales experience
• Strong relational skills, potentially with experience in nurturing relationships towards financial engagement
• A good understanding of the UK church and Christian landscape

About the organisation:

World Vision UK is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

As a child-focused organisation, we are committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

We are a registered organisation operating the Misconduct Disclosure Scheme (MDS) and we shall check with your previous employers about your behaviour and conduct. We will be requesting you to complete a form known as a Statement of Conduct. For more information see: The Misconduct Disclosure Scheme.

Please note we can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture, and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

You may also have experience in areas such as: as Donor Development Coordinator, Donor Funding, Donor Fundraising, Supporter Development Coordinator, Corporate Partnerships Manager, Senior Corporate Fundraiser, Fundraising, Fundraiser, Head of Fundraising, Individual Giving Manager, Regional Fundraising Manager, Development Manager, Income Generation Manager, Senior Fundraiser, Major Giving Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Membership Services Assistant
Advancement
Full-time
Permanent
£28,144 per annum
Application Deadline: 12pm (midday) on Monday 28 October 2024

The British Museum is seeking a Membership Services Assistant to join the Advancement department. The main purpose of this role is to deliver excellent customer care to Members and provide administrative support for the day-to-day running of the Membership Office.

Key areas of responsibility:

• Accurately process all new Membership applications, renewals, gift aid declarations, payments (including direct debit), event ticket applications, postal applications and donations to agreed procedures and service level standards.
• Deal with all general enquiries and correspondence, on the telephone, in writing or by email to agreed standards and procedures, escalating issues as necessary.
• Ensure data integrity is maintained, accurate data recorded and data processing protocols are adhered to at all times. Handle other relevant data processing and administration as required.
• Support the administration and organisation of Members' events as necessary and where necessary attend events outside of general working hours (TOIL will be given).
• Support the Membership Services Manager: Member Relations and Membership Services Coordinator: Member Relations as necessary in other tasks and duties related to customer care of Members.

About you:

• Educated to GCSE level or equivalent; English and Maths essential
• Experience of dealing with the public and diffusing difficult situations
• Excellent telephone manner and strong written correspondence skills
• Evidence of excellent customer service skills with experience in direct customer service, e.g. retail, reception, public affairs
• Experience of using CRM Databases or similar software and capable user of Microsoft packages
• Accuracy in data entry and excellent attention to detail
• Proven organisational and communication skills
• Ability to evaluate and improve repetitive tasks and procedures
• Enjoys working with people, as well as in a busy office environment while taking responsibility for a variety of tasks

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our .

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
• Interest-free travel, bicycle, and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.