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As a Volunteer Experience Advisor, you’ll be the first point of contact for our volunteer community, providing guidance, encouragement and support from application through to retirement. You’ll play an essential role in ensuring every volunteer feels valued, informed and connected while contributing to the life-enhancing work of Pets As Therapy. If you’re organised, compassionate, confident communicating with people from all walks of life and passionate about supporting others, we’d love to hear from you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Asylum Link Merseyside is looking for an experienced fundraiser to lead our fundraising activity and coordinate our external communications at an important stage in the charity’s development.
Based at St Anne’s Centre in Liverpool, we provide practical support, specialist advice and opportunities for connection and participation to people seeking asylum in Liverpool and others who access our services from across Merseyside.
The role will focus on developing high-quality funding applications and maintaining relationships with funders. It will also involve developing selected income streams and coordinating communications across our website, social media and supporter channels.
We are looking for someone with a successful track record in fundraising, excellent writing and relationship-building skills, and the ability to manage competing priorities. Communications experience is desirable.
To provide practical support and advice to people seeking asylum in Merseyside, grounded in lived experience and strengthening community cohesion.
The client requests no contact from agencies or media sales.
Amputee Network Development Officer – South West
Fixed term 12 months from starting date with potential to extend
Ensure that no amputee need cope alone
The Limbless Association is seeking a proactive, creative and resourceful Development Officer to enable the charity to extend its reach across the south west.
This is an exciting opportunity to play a key role in supporting individuals and their families experiencing amputation, through their rehabilitation, recovery and life beyond limb loss.
The Amputee Network Development Officer will play a pivotal role in the LA realising its outreach aims in the region. This role will build capacity across a range of outreach support activities, working closely with the Regional Development Manager (South), Services Development Lead and Volunteer Coordinator, to realise increased multi- stakeholder engagement, project reach, awareness of the charity and its services as well as working with the team to realise regional financial support of the LA’s work.
We’re looking for someone who:
· Is passionate about building strong outcomes focused relationships with a variety of stakeholders.
· Enjoys turning ideas into meaningful opportunities and actions.
· Can think strategically whilst remaining practical
· Understands the importance of lived experience and co-production
· Has a strong geographical knowledge of the south west of England.
· Wants to make a genuine difference
If you are motivated by improving lives with purpose and compassion, we would love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Care Manager
Reading, Calcot
£37,673.34
Permanent – Full Time (40 hours per week)
Monday to Friday (including some evenings and weekends).
Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.
We are searching for a Care Manager to work alongside the management team to ensure the smooth opening of our new home, Friends Place, in Calcot, Reading. Our state-of-the-art care home will feature:
Joining us as Care Manager, you will ….
This is a great opportunity for an individual who is passionate about supporting older people to live well. You’ll be experienced in leading and managing a team of staff and will ideally have proven experience as a Deputy Care Manager or similar. Experienced in working with older people care services, you will have a good understanding of the ‘Care Certificate’ as well as the Care Standards Act and Health & Safety legislation.
Approachable and resilient, with a positive, professional and proactive attitude, you’ll be knowledgeable on the principles in sales and marketing and skilled in the recruitment and retention of staff. A problem solver with a forward thinking and up to date approach to current practice, you’ll be comfortable completing audits on day-to-day practice to identify scope for improvement and ensure that every resident receives a high standard of person-centred care.
This isn’t just a job; it’s about making a difference to older people’s lives every day.
In return for your hard work and dedication, you can look forward to a wealth of benefits:
Safeguarding:
Keeping everyone safe is one of the charity’s corevalues, and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.
Criminal record checks:
As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome.
Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.
Equality, Diversity, and Inclusion:
Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same.
Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.
We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK.
Don’t delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
We are now looking for a passionate and experienced Learning and Development Officer to join our adults’ team on a part-time basis (28 hours per week, 0.8 FTE).
Learning and Development Officer (Adults)
Contract: Permanent
Work Pattern: Part Time, 35 hours per week (0.8 FTE).
Salary: £34,408 per annum, FTE (£27,526 per annum for 28 hours per week)
Location: Homebased – however NCB promotes a hybrid, flexible way of working, staff can work remotely or from our Newton Abbot, Devon TQ12 or Central Sheffield Research in Practice offices if they wish
About the Role
This is a fantastic opportunity for a skilled facilitator with strong experience in adult social care (or a related sector, e.g. housing, homelessness, mental health or criminal justice) who is motivated to make a real impact. While the role requires a solid understanding of research and its application, it is not a primary research post—the focus is on translating evidence into meaningful learning and development opportunities.
You will play a key role in designing and delivering high-quality learning experiences, including programmes, full-day workshops, webinars, and events, working with diverse audiences such as senior leaders and practitioners.
What you’ll be doing
We are looking for someone who brings:
Research in Practice
Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.
Research in Practice works with organisations across the adults and children’s social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. This role is focused on our work with Adults. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, in order to achieve positive outcomes for people of all ages.
About NCB
For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.
Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.
The Benefits
Applications close at 08:00am on Tuesday 1st September 2026.
Assessment and interviews to be conducted on Monday 14th September 2026.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.
No agencies please.
We're looking for a kind, compassionate and resilient Multi-Disciplinary Support Worker to join our Homelessness Social Care Service in Westminster.
£31,593.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Edward Alsop Court provides support and accommodation for up to 79 men over 35 with mental health conditions complex needs. These needs may be around physical and mental health, alcohol and drug use, housing, benefits and finances, life skills development, and much more.
The working pattern for this role consist of: Monday to Friday 9am-5pm, one Sunday per month (Friday off on this week), and occasional 12pm-8pm shifts.
What you'll do:
* Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm, friendly presence
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well-organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential
Facilitates case conferences for all customers
Supports a caseload of customers
Builds and develop strong professional partnerships with external providers
Provides necessary shift cover in line with rota requirements
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full Job description on our website
Do you want to work for a sector leading organisation? Do you have an interest in joining a team delivering leading projects in role unique to the student movement? We are looking for an innovative and organised individual to join the Partnership & Engagement Team to deliver life-changing opportunities to students at UWL’s Reading Campus.
The Student Voice and Support Administrator (Reading) role allows for expansion within the current Voice team and to support other areas in the SU. The post holder will be part of our sector-leading team, supporting students through voice, representation, and be a main point of contact for all students studying at our Reading site. You will also support a wide range of teams at UWLSU to support cross organisational projects.
We are looking for a dynamic, determined individual who is excited about higher education. You will have a proven track record of developing excellent relationships with a variety of stakeholders and a good understanding of project management. You must be comfortable working independently. You will be driven by our mission to disrupt inequality and our values will resonate strongly with you, which are: collaborative; committed; empowering; informed; inclusive; innovative.
Helping our students leave University with more than just a degree!


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team as our new Fruitful Cafe Supervisor, helping to mould our Fruitful Cafe into a pillar of our community and the training employer of choice for adults with learning disabilities in London.
As our Café Supervisor, you'll play a key role in helping people take their next steps into work in the hospitality industry. Reporting to the Fruitful Café Project Manager, you'll supervise the day-to-day running of the café, support and manage the team, and make sure we continue to deliver a great experience for everyone who visits.
You'll work closely with the Fruitful Development Worker and our café crew to help trainees build their skills, confidence and experience in a real working café. Every day, you'll support up to four trainees as they gain paid work experience in hospitality while serving around 50 customers.
The closing date for applications is the 21st August.
Empowering adults with learning disabilities to achieve their ambitions.

The client requests no contact from agencies or media sales.
About the role
This role will provide cross team support to both the School Partnerships and the Teaching and Learning functions of the charity. Within the School Partnerships team, they will play a key role in supporting effective engagement of school and MAT partners by ensuring the smooth running of both day-to-day operations and longer-term projects. This element of the role is central to developing and maintaining relationships with schools and MATs, while also managing essential administrative processes, communications, reporting and systems. Within the Teaching and Learning function, they will support the delivery of the training, curriculum design and quality assurance of tutors working across The Brilliant Club’s Access Programmes and Projects. The role leads on several administrative processes, including course design, tutor training and programme team liaison, engaging with stakeholders both internally and externally to ensure that tutors and curriculum documents are of the highest quality when they arrive in schools. It’s a varied and dynamic position that helps keep our teams connected, organised and working efficiently.
About you
The role will best suit someone who:
We support less advantaged students to access the most competitive universities and succeed when they get there.



The client requests no contact from agencies or media sales.
HR and Governance Manager
Orbis UK
12-month Fixed-Term Contract
Circa £42,000 per annum (day rates will also be considered)
Hybrid working with an expectation of around 2 days per week in the office (typically Tuesdays and Thursdays, although flexibility is available)
Full-time (flexible working will also be considered), starting ASAP
Charity People is delighted to be partnering with Orbis UK to recruit for their HR and Governance Manager.
This is a fantastic opportunity for an experienced HR professional to join Orbis UK on a 12-month fixed-term contract, helping the organisation strengthen and embed excellent people practices while delivering key HR priorities.
This role is critical to supporting a highly performing group of staff and trustees as they seek to transform lives through the prevention and treatment of blindness. The role sits within the Business Support Team, which is responsible for the day to day running of the organisation and will be crucial in co-creating a revised HR strategy and ensuring that the organisation's compliance with key statutory and regulatory requirements are maintained, working with the Senior Management Team (SMT). The successful postholder will work collaboratively with the Director of Finance and Operations to meet these objectives, but also will have a central role in identifying opportunities for growth within the HR and Governance function to ensure that good practice, wellbeing and compliance work hand in hand with one another and is embedded within the ethos of the organisation for the benefit of its staff and, ultimately, the communities Orbis supports.
The Opportunity
Over the next twelve months, success in this role will mean:
About You
We're looking for someone who can hit the ground running from day one. You'll be a knowledgeable and hands-on HR professional who combines strategic thinking with the ability to deliver operationally. You'll be comfortable managing multiple priorities and bringing structure, pace and confidence to a busy environment.
You'll have:
Desirable
Interview Process
Interviews will be informal, conversational and focused on understanding your HR experience and approach. Interviews are expected to last approximately 30-45 minutes and, where possible, will be conducted in person.
Please note: We are reviewing applications on a rolling basis and encourage interested candidates to apply as soon as possible. Due to the urgent nature of this appointment, we reserve the right to close the vacancy early if a suitable candidate is identified.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an inspiring employment & skills Community Programmes Manager - Employment and Skills to lead the delivery and development of impactful community employment & skills services across Calderdale. This is an exciting opportunity to join Newground Together, where you'll lead high-performing teams, build influential partnerships and shape services that improve lives and strengthen communities.
This is a varied leadership role where no two days are the same. You'll work closely with colleagues, local authorities, funders, community organisations and Together Housing Group to deliver innovative programmes, secure new funding opportunities and ensure employment services continue to meet the changing needs of local people.
If you're an experienced leader with a passion for employment & skills, community development, partnership working and delivering meaningful social impact, we'd love to hear from you.
Newground Together is a registered Charity and a part of the Together Housing Group, a social landlord with over 38,000 properties across the north of England. Newground Together aims to empower people to create sustainable communities that are connected, resilient, healthy, and prosperous. Newground Together is committed to supporting people into jobs and training opportunities, connecting with young people and families, creating memorable outdoor experiences and providing health and wellbeing activities.
Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - Equality and diversity - Together Housing Group
Outline of Key responsibilities in the role...
We are looking for someone who has...
If you're passionate about creating stronger communities, developing innovative services and leading teams that make a real difference, we'd love to hear from you. Join Newground Together and help shape brighter futures across Calderdale!
In return, we are offering the successful candidate in the Community Programmes Manager role…
THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!
Please ensure you fully answer the questions on the application form.
Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Finance Business Partner to play a pivotal role in our Finance team in London
Sounds great, what will I be doing?
At Hestia, we believe strong financial insight helps us deliver life-changing support to people when they need it most. We are looking for a proactive and analytical finance professional to partner with senior leaders across the organisation, providing high-quality financial analysis, reporting, budgeting, and forecasting support. In this role, you will translate complex financial and operational data into meaningful insights, helping budget holders understand performance, identify opportunities for improvement, and make informed decisions that strengthen our services and maximise our impact. You will play a key role in producing management information, analysing trends, and supporting the development of annual budgets and forecasts across a diverse range of services.
Working as part of a collaborative and forward-thinking finance team, you will help drive continuous improvement across financial processes and systems, ensuring our ways of working are efficient, effective, and fit for the future. You will build strong relationships with stakeholders, contribute to strategic projects such as bids, system implementations, and finance development initiatives, and take ownership of challenges through to resolution. This is an exciting opportunity for someone who enjoys combining technical financial expertise with business partnering, problem-solving, and a passion for supporting an organisation that makes a real difference
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
We're looking for a qualified finance professional (ACA, ACCA, CIMA) with strong post-qualification experience and a proven ability to turn complex data into meaningful insights that drive decision-making. The successful candidate will have extensive experience in management accounting, budgeting, forecasting, financial controls, and the production of high-quality management information within tight deadlines. You will be highly skilled in data management and analysis, with advanced experience of financial systems, report writing, and spreadsheets, and the ability to combine information from multiple sources to provide clear, actionable recommendations. Working closely with senior budget holders and stakeholders across the organisation, you will use your analytical skills to identify trends, explain performance, and support informed business decisions.
As an excellent communicator with strong written, verbal, and presentation skills, you will be confident building effective relationships at all levels and influencing stakeholders through a collaborative, diplomatic, and customer-focused approach. You will thrive in a fast-paced environment, balancing competing priorities while maintaining a commitment to continuous improvement and service excellence. Alongside your technical expertise, you will bring a strong set of interpersonal skills, including relationship building, negotiation, facilitation, and conflict resolution, enabling you to work effectively across departments, gain trust and confidence, and contribute positively to organisational success.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Interviews will be held in person on 3rd September 2026
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Tenancy Sustainment Project Worker
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: 2-year 9-months Fixed Term
Salary: £28,000 per annum
Location: Overstream House, Cambridge CB4 or at other locations within Cambridge
About Us
Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities.
Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community.
Our specialist Housing Team provides expert advice and support to help people successfully navigate the search for housing and crucially, support them to sustain life away from the street.
About you and the Role
The Tenancy Sustainment Project Worker will provide targeted, practical and relational support to individuals who have recently secured accommodation or who are at risk of losing their tenancy. This is an outreach-focused role, working proactively with people in community settings, partner agencies, drop-ins and other accessible locations to maintain engagement and offer support where it is most appropriate.
The role may occasionally involve contact in or around accommodation settings, but this would usually be planned and supported alongside other services where appropriate. The role will focus on preventing repeat homelessness by helping people stabilise their housing, understand and manage the responsibilities of a tenancy, and build the confidence and skills needed for independent living. Working in trusted community settings and in partnership with statutory and voluntary sector services, the postholder will act as a critical bridge between vulnerable individuals and the support systems available to them.
Key Responsibilities
One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people.
If you choose to come and work with us, you will find that we offer:
Closing date: Thursday 27th August 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.
No agencies please.
We're looking for a motivated, innovative and resilient Credit Controller to join our Finance team located at our Head Office in Islington
£40,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS (take this out if BSW advert)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Senior Creditor Controller (Income) will play a key part in the Business's income processing activity.
The working pattern for this role consist of: Monday to Friday. Hybrid working - 2 days from Head Office (Tuesday, Wednesday or as required)
What you'll do:
* Reduce debt by collecting payments on time and within agreed payment terms and credit limits, using email, telephone and written follow-up.
* Ensure cash received is allocated to the correct accounts, and investigate, analyse and follow up on any underpayments or overpayments with the relevant team.
* Regularly reconcile accounts to ensure payments have been allocated correctly.
* Build and maintain effective relationships with key customers and internal stakeholders.
* Arrange and attend internal and external liaison meetings as needed to reduce debt risk and address barriers to payment.
* Review overdue historical debt and prepare reports identifying amounts that may qualify for write-off under the Bad Debt provision.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joining local activities to encourage service-user involvement.
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is calm and resilient, and does not allow emotion to affect judgement
* Has a practical and logical approach and is naturally well organised
* Thrives on change and enjoys dynamic, diverse environments
* Is confident and has strong self-esteem
What you'll bring:
Essential:
* At least two years' experience in a Senior Credit Controller role
* Commercial exposure to the Income function
* Excellent time management skills, with the ability to manage own workload and meet agreed deadlines
* Excellent attention to detail
* Ability to work effectively under pressure
* Excellent IT and communication skills
Desirable:
* Experience of working in a social housing organisation
* Experience of working with SUN
* Experience of working with CSB and Collect Plus
* Graduate or AAT qualified
* Advanced Microsoft Excel skills
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Safe House Advocate to play a pivotal role in our Modern Slavery Service in London.
Sounds great, what will I be doing?
As a Safe House Advocate, you will provide high-quality emotional and practical frontline support to residents who have experienced trafficking and modern slavery, including sexual and criminal exploitation, domestic servitude, and other forms of exploitation. You will manage a caseload of female survivors within the National Referral Mechanism, advocating on their behalf to ensure access to ECAT rights and supporting them to navigate complex systems. Your role includes conducting regular safeguarding risk assessments, maintaining detailed case records, and responding promptly to incidents or urgent issues to protect residents' safety and wellbeing. You will carry out daily, weekly, and monthly health and safety checks to ensure the accommodation remains secure, while also covering other safe houses as needed and supporting new staff members. Your responsibilities extend to liaising confidently with public and private services, writing official correspondence to agencies such as the Home Office, and keeping up to date with relevant legislation, policies, and child welfare considerations. Additionally, you will participate in team meetings, supervisions, clinical support sessions, and mandatory training, all while working to help survivors maintain positive and safe relationships with their children.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal Safe House Advocate will hold qualifications in Safeguarding Adults, Safeguarding Children, and Modern Slavery awareness, supported by practical experience in safeguarding vulnerable adults, incident management, and working within supported accommodation or housing management. They will be confident working independently through lone working and possess strong organisational skills to manage schedules and deadlines while prioritising urgent matters effectively. A thorough understanding of safeguarding issues, GDPR principles, and relevant legislation such as the Modern Slavery Act and the National Referral Mechanism is essential. The role requires the ability to complete administrative tasks accurately and efficiently, alongside proficiency in using multiple digital platforms including Word, Excel, Teams, Outlook, and case management systems. Knowledge of fire safety protocols is also important to ensure the security of the safe house environment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



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