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At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference.

We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Newcastle-upon-Tyne working 35 hours per week on a permanent basis. There is potential for this post to be working more closely with the NHS and with hospital discharge.

This is a community-based role involving regular travel across the whole of the Newcastle area including local home visits, meetings with other organisations and stakeholders, and direct support, with the flexibility to work from home based on business and community needs.
You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals, and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.

You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. We provide training and ongoing support.

About you

You will have:

- An understanding of dementia, personal experience of supporting someone affected by dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support. This could be gained through health, social care, community, voluntary, customer service, education, housing, or other people-focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently across the whole of the Newcastle-upon-Tyne area.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. 

You don't need previous dementia experience to apply.

Please don't be put off from applying if you don't meet every requirement listed below. We recognise the value of transferable skills, lived experience and potential. Whether your experience comes from work, volunteering, supporting someone affected by dementia, or you're looking for your first professional role, we'd love to hear from you.

Key Responsibilities:

- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working other professionals.
- Participate in the duty rota, ensuring enquiries, new referrals and requests for information are handled promptly, sensitively and equitably.
- Manage a defined caseload. Maintaining timely, accurate, respectful and confidential records in accordance with our quality recording standards and guidance.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Working collaboratively and effectively in Multi-Disciplinary Teams and across organisations to ensure the right support for people affected by dementia.

Interviews for this role have been provisionally scheduled to take place on Teams on 25 August.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
INDAZ

We are looking for an enthusiastic Fundraising Officer to join the Queen Elizabeth Hospital Birmingham Charity Team.

Your role will be key in helping to build new relationships with the public to provide information about the work of the Charity and inspiring people to fundraise, as well as hospital staff within QEHB.

Who We Are

eing in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment. Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts.

At QEHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Brain Tumour Fund and Home from Home accommodation for civilians and military personnel, to name just a few.

As a Fundraising Officer you will help us raise much needed funds that will make a real difference to our patients and their families.

About the Role

This role is primarily based at Queen Elizabeth Hospital Birmingham, with the expectation of occasional travel to other hospital sites.

This post is within the Fundraising Team at University Hospitals Birmingham Charity, which is the official charity of Heartlands Hospital, Good Hope Hospital, Solihull Hospital and the Queen Elizabeth Hospital Birmingham.

The purpose of the role is to help build relationships with the public and hospital staff within Queen Elizabeth Hospital, as well as with existing supporters.

The role includes proactively going out to meet people to provide information about the work of the Charity and inspiring people to fundraise for the Charity. It also involves spending time on the hospital wards meeting the clinical staff and supporting them with their fundraising efforts to raise money for their wards and departments and to benefit their patients. 

Working as part of a team, the post holder will have specific responsibility for accurate data inputting of donations, fundraising and Gift Aid claims and correspondence with donors and fundraisers.

This role will involve occasional evening and weekend work at charity events and events organised by our supporters.

PRINCIPAL DUTIES

• Proactively helping to drive and increase income from community groups and individuals to advance the Charity's fundraising ambitions both individually and as part of a wider fundraising team.
• Providing excellent stewardship to key supporters and volunteers and build strong relationships with potential new supporters.
• Working alongside the Stewardship Team, ensuring accurate data inputting of donations, fundraising, Gift Aid claims and correspondence, both written and verbal, with supporters
• Building excellent relationships with clinical colleagues to ensure the different wards and departments are working effectively with the charity
• Collecting donations from across the hospital and meeting donors and fundraisers who come to the hospital.
• Working in our Charity Hub, working as part of a team to ensure that it is staffed during opening hours
• Organising and attending cheque presentations, charity stalls and bucket collections both on and off site
• Managing and prioritising unpredictable and frequently interrupted busy workload.
• Working with and deliver clear objectives and key performance indicators.
• Proactively contributing to the achievement of targets and the ongoing fundraising success of the Charity as a whole and to be a supportive, effective and collegiate team member.

COMMUNICATION 

• Relaying accurate and timely information to the fundraising team, communications team, grants team and stewardship team. Communicating with clinical and non-clinical staff within the hospital. Communicating with donors and fundraisers.
• Dealing with enquiries from the general public, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity’s policies and procedures

ORGANISATIONAL RESPONSIBILITIES

• Maintaining Raiser's Edge donor management system. Accurate data inputting of donations, fundraising, Gift Aid declarations, thank you letters and general archiving, production and upkeep of databases.
• Recording fundraising activity for other members of the team, including amounts raised and events attended.
• To organise with the rest of the team and charity manning levels of the office to ensure a continual service to the public.
• Monitoring and managing stock levels of fundraising materials.

PROFESSIONAL RESPONSIBILITIES

• Ability to present oneself in a professional manner as a representative of the hospital and the charity.
• To maintain confidentiality in all aspects of duty, including fundraiser and donor data.
• To maintain an accurate, effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access.

ADDITIONAL RESPONSIBILITIES

• To represent the Charity in a variety of different contexts and to a variety of different audiences.
• To ensure that a positive image of the hospital and the Charity is projected at all times.
• To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary).
• To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays or at times of workload pressure.
• To adopt a supportive approach when working with the fundraising team and other colleagues within the hospital.

The Fundraising Officer will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive.

NOTES

This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder.

All employees must adhere to and perpetuate Charity Policies and Procedures relating to:

• Health and Safety
• No Smoking at Work
• Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act.

Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and

in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984.

Please note that employees are employed directly by the Charity and not the NHS.

Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee’s annual salary in addition to employee contributions.

Employees of the Charity are eligible for enhanced maternity and sickness pay.

Employees of the Charity receive 27 days holiday per year, plus Bank Holidays.

Personal Specification

The successful candidate must have:

• Excellent written skills with first-class spelling
• Use of Microsoft Office, including Word, Excel, Access, Outlook, PowerPoint, along with other software packages
• Ability to produce accurately typed and photocopied documents efficiently and to a high standard
• Ability to ensure accurate data inputting
• Ability to work independently and under pressure, prioritising work to meet deadlines
• Ability to deal with heavy, unpredictable workloads
• Ability to set up and maintain organisational systems
• Ability to work flexibly to meet the needs of the charity
• Problem solving
• Record keeping
• Non-judgemental attitude
• Accepts responsibility for own decisions
• Ability to represent the Charity at events and functions
• Good interpersonal skills and ability to influence people at all levels
• Understanding and respect for the importance of patient confidentiality
• GCSE English Language or equivalent
• GCSE Mathematics or equivalent

Desirable

• Understanding of the NHS and wider health and patient issues

In terms of experience we require:

• Experience of working with one or more of the following: corporate groups, community groups, individual fundraisers.
• Experience of presenting to audiences/groups
• Experience of administration in an office-based environment
• Experience of working on own initiative
• Previous experience of working with senior staff

Desirable

• Experience of working with donors and fundraisers
• Experience in producing appealing and persuasive materials
• Raiser's Edge donor database experience
• Experience of working and consulting with patients and/or the public

About Pathway Fund

We are the UK's first Black and Ethnic Minoritised (BEM)-led impact investment wholesaler, dedicated to catalysing opportunities for Black and Ethnically Minoritised communities across the UK. Our mission is to address structural inequalities within the UK’s investment ecosystem by providing bespoke and subsidised capital to BEM-led organisations, making it more affordable and accessible to those underserved by existing infrastructure. We act as a funder, convenor, and knowledge builder, bridging gaps between communities, finance, and policymakers to drive systemic change and foster inclusive growth and community wealth building.

Following the receipt of our Dormant Assets funding, we have moved into full delivery mode, with the first wave of Investment Management Organisations (IMOs) already applying. We are a small, collaborative team with an ambitious remit and a strong commitment to public value, working closely with partners to ensure we achieve our mission.

Reports to: CEO

Location: Kennington, London (hybrid or remote working)

Contract: Permanent, Full-time (1.0 FTE)

Salary: £34,000 – £38,000 per annum

Purpose of the Role

The Executive Assistant & Governance Officer is a critical role ensuring the seamless operation of the Pathway Fund's leadership and governance structures. This role provides dedicated, high-level support directly to the CEO, the Board of Directors, and logistical support for the Social Investment Committee (SIC). Crucially, this position acts as the CEO's operational anchor, tracking team deliverables and managing external-facing events and communications assets to ensure the organisation operates efficiently, professionally, and at pace.

This is a highly focused role that requires judgment, discretion, and the confidence to manage senior stakeholders, prioritise competing demands, and keep the organisation's leadership moving forward.

Key Responsibilities

1. Executive Support to the CEO

• Provide proactive, high-quality EA support to the CEO, including complex diary management, meeting coordination, and travel planning.
• Manage the CEO’s inbox, triaging communications, acting as the first point of contact, and handling correspondence with professionalism and discretion.
• Prepare comprehensive briefings, presentations, daily itineraries, and follow-up actions for the CEO ahead of senior meetings.
• Act as a gatekeeper, anticipating the CEO's needs and protecting their time to focus on strategy and partnerships.

2. CEO's Team Delivery & Tracking

• Manage the weekly team meeting cycle and associated papers on behalf of the CEO.
• Monitor team delivery by actively chasing team members on key deliverables, ensuring deadlines are met.
• Track actions and decisions generated by the CEO to ensure organisational follow-through and accountability.

3. Governance Support: Board & SIC

• Provide full administrative and governance support to the Board of Directors.
• Collaborate with the Programme Manager (who acts as the formal secretariat for the SIC) to ensure all Social Investment Committee coordination, paper distribution, and logistical support is effectively managed.
• Schedule Board and SIC meetings, ensuring maximum attendance from senior stakeholders.
• Prepare, collate, and distribute high-quality agenda packs and papers for the Board in a timely manner.
• Attend Board meetings to take accurate, professional minutes and capture critical action points.
• Maintain and manage the Board Hub, ensuring it acts as a secure, well-organised, and up-to-date digital repository for all company papers, governance documentation, and member details.
• Track key governance deadlines and compliance requirements.

4. External Events & Project Coordination

• Organise and manage logistics for high-level external conferences, meetings, and events involving external partners, the Board, and the SIC.
• Lead the coordination of the annual Board away day.
• Support the logistical delivery of specific programme events, including Dormant Assets (DA) programme wave support and events.
• Work closely with the Programme Manager to ensure the smooth operational delivery of programme-related administrative tasks.
• Organise and manage (Fund Manager Initiative) FMI events for investment managers.

5. Communications & Asset Management

• Keep the Pathway Fund's external communication mediums and digital assets up to date.
• Maintain and update the Pathway Fund website, working with colleagues to publish agreed content.
• Keep the organisational knowledge base accurate and well-maintained.

6. General

• Handle sensitive and confidential information regarding the CEO, Board, and SIC with absolute integrity.
• Act as a culture carrier, modelling professionalism, clarity, and collaboration.

 Person Specification

Essential Criteria

Experience & Skills

• Proven experience in an Executive Assistant, Business Support, or senior governance support role directly supporting senior leaders or C-suite executives.
• Extensive experience supporting Boards, Trustees, or formal committees.
• Experience of preparing high-quality agendas, collating complex papers, and taking accurate minutes for senior or board-level meetings.
• Demonstrable ability to support senior leaders in a fast-paced, mission-driven environment.
• Excellent organisational and time-management skills, with the ability to juggle multiple priorities and push back when necessary.
• Strong written and verbal communication skills.
• High level of digital literacy (Microsoft 365 / Google Workspace, document management, video conferencing).
• Confidence in using digital tools, including office software, websites, and content management systems.

Attributes & Approach

• Highly organised, detail-oriented, and reliable.
• Calm under pressure; able to think ahead and anticipate the needs of the CEO and Board.
• Discreet, trustworthy, and comfortable handling confidential information.
• Proactive and solutions-focused – you spot problems early and fix them.
• Confident in tracking and chasing deliverables from colleagues professionally and effectively.

Desirable Criteria

• Experience working in the charity, foundation, or social impact sector.
• Interest in racial equity, social justice, or systems change work.

What We Offer

• Holiday Entitlement: 28 days annual leave, 3 days office closure between Christmas and New Year (covering office closure), plus bank holidays.
• Flexible/Hybrid Working: We welcome applications from anywhere in the UK. We operate a remote working policy for long-distance employees where they will be required to attend the office twice a month with some flexibility for key events. Travel costs will be covered for remote employees. Employees based locally are expected to travel to the office 3 days a week.
• Pension Scheme: 5.5% employer pension contribution.
• Professional Development: Dedicated training budget or commitment to continuous learning.
• Culture: The opportunity to be part of a highly collaborative, mission-driven team dedicated to delivering systemic impact and racial equity in the UK social investment ecosystem.

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference.

We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in South Tyneside working 35 hours per week. Currently this post is a fixed term contract until 31 March 2027, with the potential to be extended subject to continued funding.

This is a community-based role involving regular travel across the whole of the South Tyneside area including local home visits, meetings with other organisations and stakeholders, and direct support, with the flexibility to work from home based on business and community needs.
You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals, and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.

You don't need previous dementia experience to apply.

Please don't be put off from applying if you don't meet every requirement listed below. We recognise the value of transferable skills, lived experience and potential. Whether your experience comes from work, volunteering, supporting someone affected by dementia, or you're looking for your first professional role, we'd love to hear from you.

About you

You will have:

- An understanding of dementia, personal experience of supporting someone affected by dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support. This could be gained through health, social care, community, voluntary, customer service, education, housing, or other people-focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently across the South Tyneside area, and Newcastle/Gateshead for team meetings etc.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. 

Key Responsibilities:

- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working other professionals.
- Participate in the duty rota, ensuring enquiries, new referrals and requests for information are handled promptly, sensitively and equitably.
- Manage a defined caseload. Maintaining timely, accurate, respectful and confidential records in accordance with our quality recording standards and guidance.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Working collaboratively and effectively in Multi-Disciplinary Teams and across organisations to ensure the right support for people affected by dementia.

Interviews for this role have been provisionally scheduled to take place on Teams on 25 August.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
INDAZ

REDRESS is looking to appoint an Advocacy Officer to deliver our work on policy advocacy with a focus on the United Kingdom, including on Magnitsky Sanctions, and work with survivors and survivor communities on our policy advocacy campaigns. We are seeking applications from intermediate professionals with some previous experience in human rights advocacy to contribute to this work.  

We are committed to amplifying the voice of survivors of torture or ill-treatment within REDRESS and the wider sector and working to ensure that people with lived experience are partners in bringing the change needed. We strongly encourage applications from candidates with lived experience, which may mean that they or their families are survivors of torture, or that they have escaped persecution.  

REDRESS has a diverse team from different backgrounds and with different experiences, including those with lived experience of torture. Under our Equality, Diversity and Inclusion Policy, we encourage applications from people of colour, LGBTQI+ people, and disabled people, who are currently under-represented. We will use positive action under the Equality Act 2010 to appoint from these groups if two candidates are equally qualified.

Who we are

REDRESS is an international human rights organisation based in London and The Hague that pursues legal claims on behalf of survivors of torture in the UK and around the world to obtain justice and reparation for violations against their human rights. Our approach to legal claims is strategic, so that as well as representing an individual we target the policy reasons that enabled the torture to take place, by building campaigns that uses advocacy, survivor participation, and communications to influence change.

Our 2030 Strategy sets out our priorities for 2026–2030 in response to the challenges facing the anti-torture movement and our areas of expertise.

You can find information about the organisation in the latest Trustees Annual Report. We continue to strengthen our processes to further enhance our diversity, build our survivor-centred approach, and ensure people with lived experience are part of REDRESS. 

Position Profile

The main responsibilities of the role are:

UK Advocacy. Build and maintain relationships with stakeholders relevant to REDRESS’ UK policy objectives, including government departments, parliamentarians, parliamentary committees, NGOs and academics. Draft written materials and briefing papers for policymakers, and respond to government enquiries and consultations, and undertake direct advocacy.

Sanctions Advocacy and APPG. Deliver REDRESS’s UK advocacy on Magnitsky sanctions and asset recovery for reparation. This includes supporting REDRESS’s role as secretariat for the All-Party Parliamentary Group on Magnitsky Sanctions and Reparation and conducting advocacy to key stakeholders: the FCDO, Treasury, Home Office, parliamentarians and others.

Survivor Advisory Group. Work collaboratively with the Survivor Advisory Group to support our work with survivors and survivor communities on our policy advocacy campaigns.

Upholding the Absolute Prohibition of Torture. Support and deliver our policy advocacy work in the UK relating to other issues, such as an effective system for universal jurisdiction prosecutions, responding to threats to the absolute prohibition of torture, and responses to UK torture overseas. Conduct advocacy work related to the legal right to consular assistance and State hostage-taking.

Project Management. Manage and deliver specific project activities which include administrative tasks, budget management, planning and participating in the delivery of meetings and events, as well as other tasks related to project management.

Teamwork/Collaboration. Work collaboratively with REDRESS team members and external stakeholders, always exercising professional integrity. Supervise fellows and interns.

Representing REDRESS. Contribute to the wider needs of the organisation, including communicating REDRESS’ work to a wide array of audiences.

The position is also expected to carry out such further duties as may reasonably be required from time to time by REDRESS.  

Person Specification

Essential Competencies

The successful candidate will need to have the following essential competencies:

· At least three years relevant post-qualification professional experience. 

· Strong knowledge of how the UK Parliament and government works.

· Undergraduate degree specialised in international law, human rights, politics, international relations, or a related field.

· A solid understanding of international human rights policy issues.

· Demonstrated proficiency in policy analysis and policy writing and editing; demonstrated competence in writing for a broader public audience. 

· Experience at delivering projects and managing project budgets.

· Experience working with victims of human rights violations, survivor groups, or grassroots campaigns.

· Experience working with NGOs and other stakeholders.

· Experience in public speaking to a variety of audiences.

· Experience managing interns and volunteers.

· Fluency in written and oral English.

· Literacy in social media in a professional environment (primarily Instagram, LinkedIn and Facebook).

· Willing to undertake travel within the UK. 

· An ability to work with a range of political parties.

Personal Attributes

To work for Redress, the candidate should have the following personal attributes: 

· Happy to work collaboratively as part of a small and energetic team with a wide range of personalities. 

· Highly efficient and organised, with an ability to multi-task, show initiative, solve problems, and take a hands-on role when necessary.

· Able to think and work strategically, creatively, and under pressure.

· Able to understand and support the aims, objectives and values of REDRESS and reflect them in all aspects of work. 

· Able to work with survivors of human rights abuse with a range of specific needs. 

Terms

Reporting. The position will report to a Senior Legal Advisor.

Hours. This is a part-time position at 21 hours a week. Evening and weekend work may be required from time to time.

Location. The position is based at the REDRESS office in London.

Flexible Working. REDRESS is an “in-person” organisation and we value teamwork, but we have a flexible working policy which allows for working from home. This role is currently required to be in the office one-two days a week.

Duration. The contract is for a fixed term of 12 months (maternity cover).

Start date. The position would start in September 2026.

Probation. There is a four-month probationary period. 

Pension. REDRESS offers a pension contribution of 10% of salary.

Holiday.  There are 25 days of holiday per year, in addition to UK public holidays. The office is also closed between Christmas and New Year.

Status. The candidate must have the right to live and work in the UK. Unfortunately, we cannot sponsor a UK immigration process for this role.

Interview process. We expect to do two rounds of interviews. We may ask candidates to complete a brief written test as part of the process but will provide information on that nearer the time.

· First round Interviews will take place on 7 August and will be on-line.

· Final round interview will take place on 13 August and will be in-person at our office in London.

How to Apply

Please upload to our recruitment portal a single PDF file including both: 

· A cover letter of no more than one page explaining (a) why you would like to work for REDRESS, (b) how you fulfil the personal specification for the role, and (c) how you will contribute to the diversity of REDRESS, and

· Your CV or resume.

Please also complete the anonymous Diversity Monitoring Form. We use the information from the form to tell us about the diversity of the applicant pool for each of the positions that we advertise. We keep the conclusions of the analysis for our records, and the underlying data is deleted three months after the recruitment closes.

Deadline: 31 July 2026

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England as part of the Resettlement Asylum and Integration (RAI) department.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Purpose of the Role

The Programme Finance Manager leads financial management for the IRC UK RAI programme, acting as the programme team’s day-to-day finance partner — embedding financial thinking into programme decisions rather than just reporting on them after the fact. The postholder drives high-quality financial processes across the full programme cycle — from contract reviews and budget proposals through to financial planning, reforecasting, reporting, performance monitoring, risk management and compliance.

The postholder line manages the Programme Finance Officer and is responsible for building the capacity of the wider programme team on finance processes. They bring curiosity and enthusiasm for exploring how AI tools can improve the quality, efficiency and accessibility of financial management in day-to-day work.

KEY ACCOUNTABILITIES

Strategy, Planning and Finance Business Partnering (30%)

• Contribute to the IRC UK RAI annual planning cycle, working alongside the Director of Programmes UK to develop financially sound programme strategies and multi-year budget frameworks.

• Provide strategic financial insight and analysis to inform programme decisions, including scenario modelling, cost-benefit analysis and funding gap assessments.

• Act as a trusted finance partner to programme leads, translating financial data into clear, actionable insight and embedding finance into programme design, delivery and decision-making from the outset.

• Develop multi-year financial models and funding scenarios to support the sustainability, growth and diversification of the RAI UK portfolio.

• Partner with programme leads to shape new business and funding strategies, advising on financial viability, pricing and resource allocation.

Budget Monitoring and Planning (25%)

• Lead on the preparation of project budgets to support timely, accurate and complete proposals to donors, ensuring compliance with all donor guidelines.

• Coordinate with IRC’s global headquarters on updating and maintaining the operating budget and reforecasts.

• Prepare budget guidelines and scenario plans to assist programme managers in formulating budgets and spending plans.

• Provide programme and senior management staff with monthly Budget vs Actual reports for all grants, contracts and unrestricted funds; identify risks and mitigation measures.

• Prepare monthly management accounts and present at senior management review meetings.

Grants and Contracts (20%)

• Lead on Grant Opening, Review and Closure Meetings to ensure sound financial management throughout the grant cycle.

• Review funding opportunities to assess financial risk and viability; advise programme leadership on whether to pursue or decline opportunities.

• Support programme design to ensure financial viability and adherence to contract terms.

• Analyse reporting terms, provide timely advice and ensure conditions are met throughout the grant or contract period.

• Attend external stakeholder meetings and lead financial presentations.

• Provide capacity-building support to implementing partners on financial management and compliance.

• Review partner budgets, due diligence and pricing; provide recommendations and advise on potential risks, KPIs and payment terms.

• Assess reporting requirements, carry out financial reviews and approvals, and ensure appropriate and timely payments to partners.

Accounting, Risk, Audit and Internal Controls (10%)

• Maintain and enforce internal financial controls across the RAI UK programme, always ensuring adherence to IRC UK policies and donor regulations.

• Identify and implement improvements to financial controls and risk management processes on an ongoing basis.

• Prepare and maintain a programme-level financial risk register; identify, escalate and actively manage financial risks in close collaboration with programme and senior management teams.

• Lead on audit readiness, ensuring that all financial documentation is complete, accurate and appropriately filed in advance of internal and external audits.

• Act as the primary finance contact for any donor or statutory audits, coordinating responses and providing supporting documentation as required.

• Maintain the integrity of IRC accounts through timely reviews, correction journals and reconciliations, with appropriate supporting documentation.

• Prepare monthly salary allocation splits in line with timesheets and approved budgets.

• Prepare invoices, post into the accounting system and manage aged debt and receivables.

• Support smooth monthly financial closings in close collaboration with the UK Finance team.

Line Management (10%)

• Provide day-to-day supervision, guidance and development support to the Programme Finance Officer.

• Set clear objectives, conduct regular one-to-ones and carry out annual performance reviews for direct report.

• Support the professional development of the Programme Finance Officer, identifying training opportunities and building their technical skills.

• Manage workload distribution within the team to ensure deadlines are met and quality is maintained.

Capacity Building and General (5%)

• Create and lead finance training for non-finance colleagues on required processes, including step-by-step guidance notes.

• Ensure completeness of grant financial documentation in the centralised filing system.

• Proactively seek out and implement process improvements.

• Complete all other tasks as required by the Financial Controller, Director of Programmes UK and Regional Finance Deputy Director.

Scope and Authority

Authority:

Operates with a high degree of autonomy, reporting to the Director of Programmes UK. Authorised to review, verify and approve programme-related financial documents and payment requests; to represent the finance unit at internal and external stakeholder meetings; and to manage the Programme Finance Officer.

Responsibility for Resources:

Oversees programme financial transactions, budget monitoring, donor reporting and partner financial management; is accountable for the accuracy and integrity of project budgets within their portfolio, though not a budget holder. Maintains accurate financial records in line with data protection requirements, and directly line manages the Programme Finance Officer, with broader responsibility for building financial capability across programme staff and implementing partners.

Key Working Relationships

• Director of Programmes UK – Direct supervisor

• Programme Finance Officer – Direct report

• Deputy Director of Finance RAI Europe – Regional financial advisor

• Financial Controller (UK) – UK financial advisor

• Programme Managers – Partnering

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications:

• Qualified Accountant (CCAB or equivalent).

• A strong understanding of charity finance including detailed knowledge of financial management and reporting, desirably including experience with contract pricing and local authority funding.

• Confident using Excel for budgeting, financial modelling and data analysis (e.g. pivot tables, lookup functions, multi-tab workbooks).

• Written and verbal communication skills, including the ability to present financial information to non-finance audiences.

• Organised and detail-oriented, with a data-driven approach to your work.

• Comfortable working independently with limited supervision and productively in a fast-paced environment.

• Ability to build strong working relationships with staff at different levels, functions and locations.

• Comfortable working with multi-currency budgets.

• Interest in integrating AI tools into day-to-day financial work (e.g. for analysis, reporting, modelling or process improvement).

Experience:

• In financial management and monitoring, specifically supporting programmes.

• Budgeting, reforecasting and donor financial reporting.

• Contributing to strategic financial planning or multi-year budget development.

• In grants and contract management for donor-funded projects.

• line managing or supervising staff.

• Contributing to audit processes and maintaining audit-ready financial records.

Job Description

Reports to: CEO and Board of Trustees

Line management:        none

Checks: Enhanced DBS and two references

Purpose

The Project Manager & Systems Implementation Lead will lead a programme of organisational and systemic change across DATUS, supporting the organisation to move from largely paper-based, informal and inconsistent working practices towards a more structured, reliable and digitally enabled system of operations.

The postholder will work with the CEO, senior managers and the Organisation and Governance Consultant to implement agreed organisational systems, processes and priorities across DATUS. This will include supporting the practical development and day-to-day use of systems such as SharePoint, client records, finance processes, reporting tools, action trackers, governance documents and operational workflows.

The role is focused on turning agreed organisational systems into everyday practice. The postholder will support managers and staff to use systems consistently, identify barriers to implementation, ensure agreed actions are followed through, and escalate risks where systems are not being used or delivery is drifting.

This is a senior implementation role. The postholder will have delegated authority to monitor implementation, challenge drift, request updates, support problem-solving and escalate risks. They will need to work with managers constructively and confidently, without relying on formal line-management authority.

The role does not set the strategic direction of services, replace the authority of service managers, or redefine DATUS’s peer-led model of delivery. Responsibility for service delivery remains with service managers and programme leads. The purpose of this role is to strengthen organisational reliability so that DATUS can grow, evidence its work, meet funder and governance requirements, and protect the integrity of its peer-led approach.

Key Responsibilities

Systems Implementation

• Coordinate the design, testing, implementation, embedding and ongoing improvement of agreed organisational systems, operational frameworks and processes across DATUS.
• Work with the CEO, Organisation and Governance Consultant, senior managers and relevant staff to ensure new systems are practical, usable and aligned with organisational priorities.
• Support the implementation of key systems, including client records, finance processes, SharePoint, reporting tools, action trackers, governance documents and other operational workflows.
• Ensure new systems and applications are properly documented, maintained and managed once implemented.
• Develop practical guidance, templates, processes and tools to support consistent use across the organisation.
• Identify practical barriers to implementation and work with teams to resolve them.

Embedding & Adoption

• Work with Heads of Service, managers and staff to embed agreed systems into everyday practice.
• Ensure staff are trained, supported and confident in using organisational systems.
• Reinforce consistent ways of working across programmes and teams, while recognising the different practical needs of each service.
• Gather feedback from staff and managers to identify what is working, what is not working, and what needs to be improved.
• Support a culture where systems are used to strengthen delivery, accountability and learning, not simply to create paperwork.

Delivery Assurance

• Maintain oversight of agreed organisational priorities, implementation plans, actions and milestones.
• Track progress against agreed deliverables and ensure actions are completed, followed up or escalated where necessary.
• Hold short, structured check-ins with managers and staff responsible for delivery to confirm priorities, review progress, identify barriers and agree next steps.
• Challenge drift constructively where agreed systems are not being used or actions are not progressing.
• Maintain clear action logs, risk logs and implementation trackers so that commitments are visible and followed through.

Organisational Coordination

• Maintain visibility of operational activity across DATUS and support clear communication between leadership and operational teams.
• Help managers and teams understand how their work connects to wider organisational priorities, funder requirements and governance expectations.
• Support coordination across programmes so that systems, reporting and operational processes are aligned rather than fragmented.

Reporting & Escalation

• Provide regular updates to senior leadership on implementation progress, risks, barriers, adoption issues and system effectiveness.
• Escalate issues where delivery is not on track, where risks are not being managed, or where agreed systems are not being used.
• Support clear evidence of progress for internal governance, funders, commissioners and organisational learning.

Performance & Systems Integration

• Work closely with the Performance & Finance Lead to align finance systems, client data systems, KPI reporting and organisational dashboards.
• Ensure systems support accurate, timely and useful data capture, including outcome tracking, pathway reporting and recovery intelligence.
• Support the development of dashboards, reports and practical management information that helps DATUS understand performance and improve delivery.

Policies, Procedures & Governance

• Support the development, implementation and review of organisational policies, procedures and governance frameworks.
• Translate policies into practical processes that staff can understand and use.
• Monitor compliance with agreed processes, identify gaps and support managers to address them.
• Ensure governance documents, templates and procedures are kept organised, accessible and up to date.

Continuous Improvement

• Identify where systems are not working effectively and support practical improvements.
• Work with leadership, managers and staff to refine systems and processes based on evidence and feedback.
• Promote a culture of continuous improvement, follow-through and shared organisational learning.

Person Specification

Qualifications and Training

Essential

• Relevant management, operations, systems implementation, project management or change management qualification, or significant equivalent experience.
• Evidence of using structured project management approaches in practice, including planning, risk management, action tracking, implementation monitoring and review.
• Strong working knowledge of Microsoft 365, including SharePoint or equivalent document management / collaboration systems.

Desirable

• Formal project management qualification or training, such as PRINCE2, APM, Agile, Lean, Scrum or equivalent.
• Training or qualification in change management, business improvement, systems implementation, governance, data management or operational management.
• Training in data protection, information governance, safeguarding systems or quality assurance.

Experience

Essential

• Significant experience leading or coordinating the implementation of organisational systems, processes or operational frameworks across multiple teams.

· Experience leading or significantly supporting the move from paper-based, spreadsheet-based, informal or inconsistent working practices into structured digital systems and agreed organisational workflows.

• Experience implementing or improving systems such as SharePoint, client record systems, CRM systems, finance systems, reporting tools, action trackers or workflow processes.
• Experience tracking organisational priorities, actions, risks, issues and milestones, and ensuring agreed work is completed.
• Experience working across teams where delivery depends on influence, coordination and constructive challenge rather than direct line-management authority.

Desirable

• Experience working in the third sector, health and social care, addiction/recovery, homelessness, mental health, criminal justice, community development or other relational services.
• Experience supporting services with funder, commissioner, quality, audit or compliance reporting.
• Experience working with peer-led, lived-experience-led or community-based models of delivery.

Skills and Knowledge

Essential

• Strong organisational skills, with the ability to create order, track detail and keep multiple workstreams moving.
• Ability to translate organisational priorities into practical systems, workflows, templates and day-to-day routines.
• Strong IT skills, including Microsoft Office, Microsoft 365, operational tracking systems, case management systems, CRM systems and finance systems.
• Ability to identify where systems are failing, where staff are struggling, and where risks are emerging.
• Strong communication skills, including the ability to explain systems clearly to staff with different levels of confidence and technical ability.
• Ability to produce clear written reports, action logs, process notes, implementation plans and senior leadership updates.
• Good understanding of confidentiality, data protection and the importance of accurate records in services working with vulnerable adults.

• Ability to support dashboard development, management information and real-time reporting.
• Understanding of governance, compliance, quality assurance and continuous improvement in a third-sector or public-service environment.

Personal Attributes

Essential

• Organised, structured and methodical, without being rigid or bureaucratic.
• Practical, calm and solution-focused.
• Confident enough to challenge drift, but mature enough to do it constructively.
• Able to work collaboratively without needing formal authority over others.
• Able to simplify complexity rather than create unnecessary process.
• Respectful of peer-led, lived-experience-led and community-based ways of working.
• Non-judgemental, reflective and open to personal change.
• Willing to learn about addiction, recovery, social exclusion and the DATUS peer model

Hybrid role, with minimum of 1 day in the office

Context and Background

At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the collective strength of our staff, volunteers, supporters, and partners, we're working to end child abuse and neglect for good.

Over 90 percent of the NSPCC's income comes from voluntary donations, so we reply on the incredible generosity and commitment of all our supporters, large and small.

You'll work as part of one of many teams, which focus on engaging our supporters and ensuring they continue to give their support. You will do this by supporting on high value fundraising events and activities .

The varied role sits within the Volunteer Board Fundraising team which leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees.

These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long -term supporter relationships.

Job purpose

• To contribute towards achieving the team’s objectives by providing event logistics, finance and admin support to the team.

• To support the team in delivering the agreed departmental strategy, goals and fundraising budget.

• To work effectively with other departments in fundraising and other functions within the NSPCC to maximise income for children.Key relationships - Internal

• A member of the Special Events team, reporting to a Team Manager

• Works closely with other colleagues in the team, the Partnerships Department and the wider Income Generation Department to develop and progress key relationships and events

• Proactively engages with staff in other NSPCC Directorates

Key relationships - External

• Provides professional customer service to NSPCC supporters and potential supporters, such as event committee members

• Builds relationships with NSPCC supporters and external contacts

• Builds relationships, negotiates and liaises with NSPCC event suppliers.

Main duties and responsibilities

• To support Senior E vent Managers with the development and delivery of their events, by attending committee meetings, carrying out tasks such as securing prizes, recruiting volunteers, managing small suppliers and completing admin tasks to agreed standards and deadlines.

• To support the Senior E vent Managers by building effective relationships with senior volunteers by attending committee meetings, typing up meeting minutes

• To carry out research for the development of events, such as researching new venues and prize partners.

• To draft and produce written correspondence such as letters, impact reports and other documents as required, using word processing, databases and spreadsheets to required standards.

• To undertake and lead specific fundraising projects as required to support the department’s fundraising.

• To organise and co -ordinate logistics for internal and external meetings on behalf of the team.

• To maintain an efficient record keeping system for the team, including current and archived files, using appropriate manual and electronic systems such as Raisers Edge.

• To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures.

• To undertake the sourcing and compilation of mailing lists as well as the selection and processing of mailings in an effective, efficient and timely way.

Responsibilities for all Staff within the Income Generation / Engagement and Fundraising

• A commitment to safeguard and promote the welfare of children and young people

• To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.

• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.

• To adhere to all the NSPCC’s service standards, policies and procedures.

• To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

• To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.

• To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

• To work in a manner that facilitates and encourages inclusion.

• To be pro-active in identifying ways to improve personal and team performance

• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

• A commitment to safeguard and promote the welfare of children , young people and adults at risk .

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

Person specification

1. Experience of successfully working in a customer focussed environment and confidently liaising both across teams internally and with senior contacts externally to support departmental activities.

2. To deliver a high standard of relationship management to Senior Volunteers by thoroughly preparing and following up from meetings, accurately recording income and keeping accurate records of supporter and event activity.

3. Experience of building effective relationships through face to face interactions with internal and external stakeholders.

4. Well developed written and verbal communication skills to deliver fundraising pitches, ideas and event updates to a range of audiences in a clear, inspiring and confident way.

5. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities in order to meet agreed objectives.

6. Ability to work collaboratively; demonstrating an understanding of other team member’s goals and priorities. Works well with others as part of a team, giving support, and recognising and drawing from expertise in others.

7. Ability to collect data from various sources, analyse findings and present them clearly and accurately in a way that meets desired outcomes.

8. Good numeracy skills in entering and recording financial data and interpreting, analysing and presenting financial data in clear and accurate formats.

9. Proficiency in using Windows based software packages including word processing, spreadsheets, email and the internet. Experience of Raisers Edge or a comparable fundraising CRM package is desirable but not essential; training provided.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance .

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to therole and the organisation .

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self -declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Job Title: Head of People

Department: People Team 

Reports to: Chief Operating Officer 

Responsible for:  

• Senior Manager – Recruitment and Training

• People Advisor 

Salary: £55,000 - £60,000 (Dependent on Experience) 

Closing date: 2nd August 

Interviews w/c: 10th August 

Brentford FC Community Sports Trust 

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life. 

As an independent charity working in partnership with Brentford Football Club, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.

Inclusion Statement 

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process. 

Safeguarding Statement  

Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions. 

Role Summary 

The Head of People will be responsible for delivering an efficient, compliant and people-focused HR service across the Community Trust, supporting approximately 78 permanent employees and 125 casual workers. 

This is a hands-on operational role with a strong focus on employee relations, HR processes and compliance, payroll coordination and finalisation, and providing practical people support to managers across the organisation. 

The role will directly manage the People Advisor and the Senior Manager - Recruitment & Training Manager, ensuring the effective delivery of recruitment, onboarding, training, compliance, and employee relations. Collaborating closely with departmental leaders, Finance, and safeguarding teams, the People Lead will ensure that people practices, foster a positive employee experience, and promote a culture aligned with the Trust’s values. 

Key Responsibilities 

Leadership and Team Management 

• Provide effective day-to-day leadership and management of the People Advisor and Recruitment & Training Manager. 

• Set priorities, allocate workloads and ensure the People team delivers a high-quality, responsive service across the Trust. 

• Support the development and performance of direct reports through regular coaching, feedback and development planning. 

• Foster a collaborative, customer-focused and solutions-oriented approach within the People team. 

Employee Relations 

• Lead and manage employee relations casework, providing advice and guidance on disciplinary, grievance, absence management, performance, probation and capability matters. 

• Support managers in resolving people issues in a timely, fair and consistent manner, ensuring compliance with employment legislation and internal policies. 

• Liaise with external employment law advisers where required on complex cases and organisational matters. 

• Maintain accurate case management records and identify trends requiring organisational intervention or support. 

• Support organisational change initiatives and workforce planning activity where required. 

HR Operations and Compliance 

• Oversee and deliver the day-to-day delivery of HR processes across the employee lifecycle, including recruitment, onboarding, contract management, employee changes and offboarding. 

• Maintain and continually improve HR policies, procedures and systems to ensure compliance, consistency and operational efficiency. 

• Ensure compliance with employment legislation, safer recruitment practices and safeguarding requirements. 

• Lead HR compliance activity, including supporting external audits and managing safeguarding-related people processes. 

• Prepare and coordinate workforce data, people metrics and management information for senior leadership and Trustees. 

• Ensure employee records and HR systems are maintained accurately and confidentially. 

Payroll and Benefits Safeguarding 

• Lead the monthly payroll process, ensuring all payroll changes are accurately reviewed, authorised and submitted within agreed deadlines. 

• Take responsibility for payroll finalisation and sign-off, working closely with Finance and payroll providers to ensure employees are paid accurately and on time. 

• Coordinate pension administration, employee benefits and life assurance arrangements. 

• Conduct regular audits of payroll and people data to ensure accuracy, compliance and effective record keeping. 

• Act as the key point of contact for payroll and benefits queries. 

Safeguarding 

• Build a strong working relationship with the Safeguarding team, ensuring Safeguarding is continually embedded within the Trust. 

• Work with the Head of Safeguarding on Safeguarding and people initiatives to promote a Safeguarding culture throughout the Trust. 

• Responsible for Safer Recruitment practices and compliance, including internal and external audits. 

Employee Engagement and Wellbeing 

• Lead employee engagement activities, including staff surveys, pulse surveys and wellbeing initiatives. 

• Analyse employee feedback and recommend actions that enhance engagement, retention and culture. 

• Champion wellbeing initiatives and support the delivery of programmes that promote positive mental health and employee wellbeing. 

• Promote inclusive practices that support a positive, respectful and high-performing workplace culture. 

EDI 

• People Lead for the EDI Strategy group, ensuring that EDI strategic objectives are met and taken forward.

• Collaborate with the Senior Manager – Recruitment and Training and the EDI Manager (Club) to ensure EDI training is aligned with Trust values and fosters inclusion across the Trust. 

Governance and Stakeholder Management 

• Work closely with Finance to ensure effective establishment control, headcount management and approval processes. 

• Produce people-related reports, updates and recommendations for senior leadership teams and Trustees. 

• People Lead for the People and Culture Subgroup, reporting to the People and Culture (Trustee) Chair, responsible for preparation and presentation of reports, papers and recommendations. 

• Build strong working relationships with managers across the organisation and with Trustees,and act as a trusted advisor on people matters. 

Direct Reports 

• People Advisor 

• Senior Manager - Recruitment & Training Manager 

Key Relationships  

Internal 

• CEO & COO 

• Heads of Departments and Senior Managers

• Safeguarding Teams

• Trustees

External

• Brentford Football Club: People Team, EDI, Safeguarding 

• Third Party Providers: Payroll and Benefits Providers

Person Specification 

Essential Experience and Knowledge 

• Proven experience in a generalist HR or People role with significant exposure to employee relations case management. 

• Experience of advising and supporting managers on disciplinary, grievance, absence management, performance, probation and capability matters. 

• Strong knowledge of UK employment legislation and HR best practice. 

• Experience of managing and improving HR processes across the employee lifecycle. 

• Experience of coordinating and finalising payroll, working closely with finance teams and external payroll providers. 

• Experience of producing HR reports, workforce data and management information. 

• Experience of managing or supervising team members. 

• Strong stakeholder management skills with the ability to build effective relationships at all levels. 

• Excellent organisational skills with the ability to manage multiple priorities and deadlines. 

• High levels of discretion and confidentiality when handling sensitive employee information. 

• Strong communication and influencing skills with a practical and solution-focused approach. 

Desirable Experience and Knowledge 

• Experience working within a charity, community trust, not-for-profit or social impact organisation. 

• Understanding of the governance, funding and compliance requirements associated with charitable organisations. 

• Experience supporting safeguarding-related people processes. 

• Experience supporting organisational change and workforce planning initiatives. 

• Experience of using Workday HRIS or a comparable HR system. 

• CIPD Level 5 qualification (or equivalent) desirable; CIPD Level 7 advantageous. 

Key Focus Areas 

• Employee Relations 

• Payroll Coordination and Finalisation 

• HR Operations and Compliance 

• Recruitment and Onboarding Oversight 

• People Team Leadership 

• Workforce Reporting and Governance 

• Employee Engagement and Wellbeing 

• Safeguarding Compliance 

• Continuous Improvement of People Processes 

General Trust Accountabilities 

• To ensure compliance with all relevant policies, including health and safety and safeguarding policies 

• To ensure compliance with all relevant legal, regulatory, ethical and social requirements 

• To ensure compliance with the Trust’s Code of Conduct.

• To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust 

• To keep confidential any information gained regarding the Trust and its personnel 

• To maintain a flexible approach to work at all times 

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

The Refugee Employability Officer will provide tailored employability support to resettled refugees in Hampshire under the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship and other eligible schemes. 

The role delivers structured one-to-one and group-based support focusing on supporting individuals towards employment. This will include agreeing and supporting individuals towards employability related goals and actions within the Individual Support Plan, job search and application support, interview preparation, understanding UK workplace expectations, employer engagement, and links to training, apprenticeships and (where appropriate) self-employment. This work will support individuals often facing barriers such as limited English, recognition of overseas qualifications, childcare responsibilities, health needs or confidence challenges.

Employability support will be integrated within wider Integration support planning to promote sustainable economic independence, strengthen longer-term integration outcomes and support access to appropriate public services where needed.

Key Working Relationships

This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Programme Manager (Economic Empowerment), Senior Integration and Resettlement Officers, Integration Officer, Bilingual Integration Officer, Bilingual Resettlement Officers, ESOL and Education colleagues, Employment Caseworkers and other relevant staff.

This position will also work closely with staff at our partner organisation, Citizen Advice Rushmoor, Jobcentre Plus (DWP), statutory funded employment support services (ie Connect to Work), education and training providers, employers, and relevant advice organisations across Hampshire.

This role will be line managed by the Senior Integration Officer with a dotted line to the Programme Manager (Economic Empowerment). 

KEY ACCOUNTABILITIES

Employability support to individuals (55%)

• Conduct structured individual assessments to identify skills, qualifications, employment history, transferable competencies and career aspirations, translating these into clear and realistic actions and goals within an Individual Support Plan. 

• Deliver tailored job readiness support through one-to-one coaching and group-based workshops, including CV development, interview preparation, UK workplace norms, digital literacy, job search strategies and confidence-building.

• Support individuals to access and sustain employment opportunities, facilitating job matching, including liaising with employers, facilitating introductions, supporting applications and providing on the job follow-up assistance to promote job retention and progression.

• Monitor and respond to employment and training‑related risks, including exploitation, unsafe work and discrimination, ensuring appropriate safeguarding action, advocacy for clients, and partnership working with Citizens Advice Rushmoor and other external partners.

• Provide structured guidance to individuals considering small‑scale self‑employment work, including exploring viable income‑generating ideas, basic planning and market research, understanding relevant UK start‑up and compliance requirements (e.g. sole trader status, HMRC registration and Self Assessment, banking, insurance and any required licences), and signposting to appropriate start‑up and business support services.

• Facilitate access to vocational training, apprenticeships, accredited courses and skills development opportunities that enhance employability and support longer-term career progression.

External engagement and partnerships (20%) 

• Develop and maintain productive relationships with local employers across Hampshire to facilitate direct placements, identify suitable job opportunities, work experience placements and promote inclusive recruitment practices amongst local employers.

• Promote awareness among employers of the skills and contributions of resettled refugees, supporting inclusive workplace practices and addressing misconceptions where appropriate.

• Build and maintain collaborative working relationships with Jobcentre Plus (DWP), education and training providers, and business advice and start-up support services to strengthen pathways into work, training and self-employment.

• Represent the service in local employability and partnership forums, contributing to multi-agency strategies that improve labour market access and progression for resettled refugees.

Key Administrative tasks (15%) 

• Ensure timely and accurate compliance with all reporting requirements, including database management, case noting, and file maintenance with a focus on evidencing client progress and outcomes. This will require completion of accurate and timely records and case notes in line with data protection and reporting requirements. 

• Provide logistical support for the procurement of into‑work support items and the delivery of employability workshops and employer events, including preparation of participant materials and coordination with partners.

• Analyse trends and barriers affecting employment outcomes and contribute insights to service development discussions to strengthen overall programme impact.

Ways of working (10%)

• Collaborate with internal colleagues and external partners to ensure that employment, training and self-employment pathways are integrated within longer-term integration planning.

• Gather and analyse client and employer feedback to inform continuous improvement of employability interventions and self-employment support.

• Carry out all the above in accordance with the aims, values and policies of International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and Equal Opportunities.

PERSON SPECIFICATION

Skills, Knowledge and Qualifications

Essential

• Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English.**

• Strong knowledge of the local Hampshire employment context, including employment opportunities, key local employers and available training and development pathways. 

• Excellent interpersonal and relationship building skills, with the confidence to engage and maintain a wide range of internal and external partnerships.

• Good IT skills, including proficiency in using Microsoft Office and experience delivering or supporting meetings/workshops via online platforms such as Microsoft Teams and Zoom.**

• Strong working knowledge of the UK labour market and recruitment processes, with the ability to coach clients on job search, CV development, interview preparation and workplace expectations.

• Ability to travel regularly throughout Hampshire, the service delivery area.**

Desirable

• Ability to communicate in Dari and/or Pashto, or another community language relevant to the Hampshire resettled population.

• Lived experience of forced migration, resettlement, or navigating UK employment systems as a refugee or migrant.

Experience

Essential

• Minimum two years of related experience, delivering tailored employability support with refugees, migrants or other vulnerable populations in Hampshire.**

• Experience delivering one-to-one employability coaching and/or group-based job readiness workshops in diverse, multi-lingual and cross-cultural environments.

• Experience conducting outreach to the private sector to build relationships and raise awareness. 

• Experience supporting clients to access employment, education and training opportunities, including liaising with Jobcentre Plus (DWP), training providers and employers where appropriate.

• Experience handling confidential documents and sensitive information.**

• Prior experience of using a client relationship management system or case management database, with accurate case noting and outcome tracking.

Desirable

• Experience supporting clients with self-employment pathways, including UK start-up basics (e.g., sole trader/limited company options, HMRC registration/Self Assessment) and signposting to appropriate business advice and start-up support services.

Salary: Up to £35,875 per annum, depending on experience and qualifications.

Hours: 40 hours per week, shift-based, including evenings, weekends and bank holidays.

Shifts: Day or Waking Night shifts available. Overtime and bank holidays are paid at time-and-a-half, with alternate weekends off.

Location: Croydon (CR2). Conveniently located — one stop after East Croydon, approximately 10 minutes from Clapham Junction and 20 minutes from Waterloo.

Looking for excellent career progression, outstanding training, and strong therapeutic support?

Join our committed and professional team and make a real difference to young people living in residential care—where no two days are the same.

Please visit our website to watch our short video to gain an insight into our working life here at St Christopher’s

About Us

Our vision is for every child and young person to be safe, loved, happy and able to achieve their full potential with a bright future.

St Christopher’s Fellowship is a leading charity for children and young people, proud of our history of providing fostering, children’s homes and innovative leaving care services across the UK and Isle of Man. We are passionate about placing young people at the centre of everything we do and providing positive life experiences for those who are unable to sustain a placement in their parental or foster home.

We are an equal opportunity employer committed to building an inclusive workforce where everyone feels they belong. We welcome applications from under-represented groups, including people from diverse cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faiths, sexes, sexual orientations, childcare responsibilities and gender-diverse identities.

St Christopher’s Academy

At St Christopher’s Fellowship, we offer more than just a care job—we offer a career. You will have the opportunity to develop your skills and knowledge while making a real difference to young people’s lives.

When you join us, we will support your growth with a tailored development plan. Whether you’re interested in moving to another service, stepping into a leadership role or developing further in your current position, we will support you in planning your career path and achieving your goals. If you want to learn more about St Christopher’s Academy, please visit our website.

We are proud that 84% of our Team Leaders, Deputies and Managers have been promoted internally.

About the role

As a Children’s Residential Worker, you will provide direct care and support to children and young people who have experienced trauma, loss and other adverse experiences, which have led to complex emotional and behavioural needs. You will guide them in understanding and managing their emotions, working within a therapeutic framework to develop meaningful and trusting relationships.

You will support young people aged 12–17 (on admission) and play a key role in ensuring their safety, wellbeing and happiness. You will also work closely with key professionals, ensuring accurate record-keeping and appropriate information sharing to enable the multi-agency support our children need.

If applying for the Waking Night role, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly one-to-one supervision with your manager.

Working Hours 

Our children and young people need support around the clock, so our home operates 24/7 with fixed rotas and a variety of shift patterns (day or waking night shifts). You will typically work an average of 40 hours per week, including weekends and bank holidays. Overtime is available and paid at time-and-a-half, including on bank holidays.

During the interview process, you will have the opportunity to let us know your preferred shift pattern (day or night).

Applicants should have

• Level 3 Diploma in Residential Childcare or equivalent (e.g., Level 3 Diploma in Children and Young People’s Workforce with the children’s social care pathway), as per the Children’s Homes Regulations 2015 (England).

• Minimum of 2 years’ experience working with and supporting children and young people to achieve their full potential.

• A genuine commitment to supporting children and young people, with the ability to build trusted relationships while maintaining professional boundaries.

• An understanding of the issues facing children and young people and a basic knowledge of safeguarding regulations and procedures.

• The ability to cope effectively with challenging behaviour.

• Strong communication and team-working skills.

• Flexibility to work shifts, including weekends and bank holidays.

• Commitment to undertake mandatory training (outside of working hours) and engage in continuous learning to maintain a high standard of service.

• Creativity, enthusiasm, and energy to inspire and encourage young people to achieve their goals.

What you should expect from us

• Salary: Up to £35,875 per annum depending on experience and qualifications.

• Overtime & Bank Holidays: Paid at time-and-a-half, with alternate weekends off.

• Holiday: 25 days, rising to 27 days after 3 years’ service, plus Bank Holidays (pro-rata).

• Supportive Culture: Friendly working environment with a fun, open and honest culture.

• Training & Development: Industry-leading training programme, including access to Level 3 qualifications and training in children’s rights and participation, CSE, empowerment, mental health and social pedagogy.

• Pension: Contributory pension scheme.

• Enhanced Benefits: Enhanced maternity and company sick pay scheme.

• Life Assurance: UK Life Assurance (death in service) worth 3x annual salary.

• Employee Support: BUPA Employee Assistance Programme offering counselling, financial advice and legal support.

• Career Progression: Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s Fellowship, the safety and wellbeing of children and young people in our care is our top priority and we are committed to maintaining the highest safeguarding standards.

1. Application

As part of the recruitment process, you must complete an online application form so we can collect the information required for legislation, best practice and vetting checks. Applicants should ideally be on the DBS Update Service; if not, St Christopher’s will carry out a DBS (police) check before your start date.

Your application must include a supporting statement that addresses the criteria in the Person Specification. CVs will not be accepted.

For the full Job Description and Person Specification, please visit our website.

2. Interview

Shortlisted candidates will be invited to a face-to-face interview at our Head Office in Putney, SW London.

3. Observation Visit

Successful candidates may be asked to attend a second stage observation visit at one of St Christopher’s residential homes.

We advise you to apply as soon as possible, as applications are reviewed on a rolling basis.

Please note:

• Minimum age requirement: 21 years for roles working directly with children and young people, in line with the Equality Act “occupational requirement”.

• It is illegal to apply for a role involving children if you are barred from working with them.

• All shortlisted candidates will be asked to submit a Self-Declaration and Disclosure form before an interview can be booked.

For more information or assistance during the application process, please contact us via our website.

We are looking for a proactive and organised Administrative Support Officer to help keep MaidEnergy running smoothly. This is a varied, hands-on role covering day-to-day administration, communications, finance and governance support, and IT coordination. You will work closely with our Project Coordinators and Directors, and your contribution will be central to the organisation’s effectiveness. 

MaidEnergy is a community-owned renewable energy co-operative working across Maidenhead, Windsor, Egham, Staines, and the surrounding area. Founded in 2010, our mission is to cut carbon emissions and enable community ownership of locally generated renewable energy. 

Since our first solar installation in 2015, our 250+ members have invested over £900,000, funding seven solar PV installations and one ground source heat pump, saving 605 tonnes of CO2, and supplying 2,448 MWh of clean energy to local schools, leisure centres, and community hubs. 

We are a Community Benefit Society, which means we are democratically run with an asset lock to preserve our energy infrastructure for the benefit of the community. Profits are reinvested into new projects and community action. We are part of a growing national movement putting energy in the hands of communities. 

The role is largely self-directed. You will be trusted to manage your own time and priorities, with guidance from and coordination with the team as needed. 

For the right candidate, there is scope to grow beyond the core admin function. We are open to someone who wants to get involved in project-specific and strategic work, or to serve as an extra pair of eyes on work produced by the project coordinators. This is not a requirement of the role, but an opportunity we would welcome. 

About the role

As Digital Marketer, you'll play a key role in creating and delivering engaging marketing content across Life Cycle’s digital channels, including social media, email, website and digital advertising platforms. Working closely with the Marketing Lead, you will help turn campaign plans into clear, creative and effective content that grows awareness, increases participation and supports fundraising objectives.

You will be responsible for producing high-quality digital content, including social media posts, graphics, short-form video, email copy, digital flyers and website content. You will configure and optimise digital adverts across platforms including Google Ads, Google Ad Grants and Meta advertising. Where needed, you will also produce non-digital branded materials that support our digital campaigns.

You will then monitor content performance and analytics, and work with colleagues – and external experts – to identify opportunities to improve results. Ultimately, this role is tasked with helping ensure Life Cycle publishes marketing content that is engaging, accessible, on-brand: and tracked for effectiveness.

This is an excellent opportunity for someone who enjoys combining creativity, copywriting, and visual content creation and who wants to use their marketing skills to help create positive social change.

About Life Cycle

We work with people of all ages, abilities and backgrounds at every stage of their cycling journey: From learning to ride, to building a career in the cycle industry.

We know that with the right support, anyone can benefit from bikes. We help thousands of people each year by providing:

1. Bikes that are safe, smooth and fun to ride.
2. Cycle training for all ages and abilities.
3. Cycling activities for people with additional needs.
4. Industry-accredited training for the public - and people in prison.

The Hampstead Garden Suburb Trust is looking for one or more organised, practical and people-focused colleagues to support the day-to-day running of our small conservation charity.

We protect, maintain and enhance the unique character of Hampstead Garden Suburb: an internationally important example of early 20th-century town planning and architecture. This role is central to helping the Trust work well day to day.

The work falls into two connected strands:

• Resident and Office Coordination: supporting residents and visitors, managing enquiries, coordinating office arrangements, helping ensure telephone and inbox cover, and maintaining oversight of the Trust calendar and annual programme.
• Information, Property and Governance Support: maintaining accurate records, supporting property and financial administration, helping with conveyancing enquiries, preparing meeting papers and minutes, and supporting governance processes.

We are open to appointing either one full-time person covering both strands, or more than one part-time colleague with responsibilities divided between them. The final arrangement will depend on the skills, availability and working pattern of the successful candidate or candidates.

This role could suit someone who enjoys varied, useful work in a small organisation where their contribution is visible. You will need to be organised, accurate, calm with the public, confident using records and systems, and able to follow work through reliably.

Some candidates may be stronger in resident contact and office coordination; others may be stronger in records, property administration and governance. Candidates do not need to have experience in every area.

The role is office-based at the Trust office in London NW11. Full-time is 35 hours per week. Part-time and annualised-hours arrangements will be considered. Annualised hours means that working time may vary across the year to support individual working patterns while meeting the Trust’s operational needs.

The Trust’s normal office hours are 9am to 5pm, Monday to Friday. Part-time candidates would not be expected to work across all office hours, but candidates will need to be available for a minimum of three hours on Monday mornings.

Salary is £29,000–£32,000 per annum FTE, pro rata for part-time or annualised-hours arrangements. The Trust offers 25 days’ annual leave plus bank holidays, pro rata where applicable, and a contributory pension scheme with an employer contribution of 8% where the employee contributes 8%.

Applicants must have the right to work in the UK. The Trust is not able to sponsor visas for this role.