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Supporter Helpdesk Officer
Salary: Grade 1.2 - £26,227.50 per annum pro rata + excellent benefits including 30 days holiday and flexible working
Location: Sheffield- hybrid
Part time: 14 hours working Wednesday and Friday from 8.45 am to 4:30pm. Please note this working pattern is not negotiable owing to the needs of the service
Contract: Permanent
Do you have experience of working in customer service and a strong interest in housing issues? Then join Shelter as a Supporter Helpdesk Officer and you could soon be playing a key role in standing up to the housing emergency.
About the role
You will be the first point of contact for the organisation, supporters, potential supporters and people seeking information about Shelter’s work. You will provide information on our work and housing/homelessness to supporters and members of the public, act on supporter requests and take part in fundraising administration. Maintaining accurate supporter records, liaising with other departments when necessary and handle any complaints about services and fundraising activity will also be key parts of the role.
About you
With excellent communication and administration skills, gained working in a customer service environment, including handling complaints, you will have experience of reviewing, updating and relaying information from various databases. Proficiency using Microsoft Office applications such as Word, Excel, email and the internet and a strong attention to detail and accuracy are also required. An understanding of how the Helpdesk service impacts on the Shelter brand will also be important as well as having resilience dealing with enquiries that may be difficult in nature.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the Team
Following the appointment of this role, the Supporter Helpdesk will be made up of five people, a Team Leader and four part time Officers. We are based in Sheffield along with Shelter’s national housing advice helpline. While the team doesn’t provide housing advice we respond to a wide variety of enquiries about Shelter and its work including sign posting to our service where needed.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a Supporting Statement with responses to the three points in the ‘About You’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the three behaviours below throughout your responses:
Please note, your application will not be accepted without a supporting statement.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Fixed Term Contract (12 months), full time (42 hours Monday-Friday)
Salary: £29,000 - £32,000 per annum (plus £3,954 London weighting allowance)
Location: Hammersmith animal hospital, W6 0RQ
Closing date: Sunday 3rd May 2026
Interview dates: Interviews will be arranged as applications are received
We’re looking for a friendly, caring Registered Veterinary Nurse to join our close knit team at our Hammersmith Animal Hospital. You’ll be working with a group of dedicated and talented veterinary professionals who genuinely support one another, delivering excellent care to a wide variety of small animals. From routine nursing to emergency work, no two days are the same and there are plenty of opportunities to build confidence, develop new skills and grow in your role.
More about the role
Blue Cross animal hospitals and pet care clinics provide veterinary treatment to sick and injured pets when their owners can’t afford private veterinary fees. Our vet care is available to pets whose owners receive certain means-tested benefits and live within the catchment area of one of our animal hospitals or pet care clinics.
Our Hammersmith hospital is a compact, quirky site with lots of character which first opened in 1922; we’re very proud of its history. Despite its size, it’s well equipped with digital and dental x-ray, ultrasound and a mini-lab for in-house testing and microscopy, which we actively encourage nurses to get involved to develop these skills. We have separate dog and cat wards, a dedicated room for euthanasia to ensure privacy and dignity and a designated reception team so clinical staff can stay focused on patient care.
You’ll be joining a small, welcoming team where communication really matters. We start each day with short, informal mini-meetings to share updates and we hold monthly whole-team meetings where everyone’s voice is encouraged. We use award-winning clinical guidelines to support practical, evidence-based decision-making, always putting patient welfare first and we value open conversations and shared learning in a safe, non-judgemental environment.
We also understand the emotional demands of veterinary work and the importance of looking after each other. Wellbeing champions and Mental Health First Aiders are based at all our hospitals, helping to create a culture where people feel supported, listened to and able to be themselves.
Working hours
This is a full-time, fixed term contract role for 12 months, offering a good work–life balance, with weekday hours of 8:30am to 5:00pm. You’ll work Monday, Tuesday, Thursday and Friday from 8:30am to 5:00pm and Wednesdays from 9:00am to 5:00pm, with a one-hour lunch break. We’re also happy to consider part-time applicants looking to work four days per week, with days discussed at interview.
About you
As a Veterinary Nurse, you will be confident and capable in delivering excellent nursing care for a range of small animals, providing both emergency and routine healthcare. Our Veterinary Nurses work alongside Veterinary Surgeons to promote animal health and welfare through responsible ownership and play a key role in the education of pet owners.
The ability to work as part of a team and effective communication skills are really important, often you will be the first point of our clients, forming strong bonds with them to ensure improved animal health and welfare.
We’d love to hear from applicants who bring a passion for supporting and developing student veterinary nurses, ideally with some experience of coaching, mentoring or assessing in practice. A good understanding of RCVS training standards and an interest in education, wellbeing and inclusive learning would be a real advantage.
Knowledge, skills, and experience:
Although not essential, it would be great if you also had:
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
What will you be doing?
Manage caseload efficiently and effectively in line with The FA policies, procedures, regulations, protocols and thresholds:
Other:
What are we looking for?
Essential for the role:
For more information on what it is like to work at The FA, please visit our FA Careers page,
Location (UK): Office Hybrid* - London or Chesterfield (potential office relocation to central Sheffield in 2026)
Hours: Full time, 35 hours per week
Benefits: Read more about the excellent benefits we offer
Travel: Occasional travel to other Arthritis UK offices (approximately quarterly)
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are looking for an experienced Health Information Editor with strong writing and editing skills and a background in producing evidence-based health information.
The role requires confidence working within Patient Information Forum (PIF) accredited processes, communicating complex information in Plain English and adapting content for different audiences and formats. It also involves working closely with clinicians and people with arthritis to review and improve information, ensuring it is accurate, accessible and inclusive.
The posts sit within the Health Information Team in the Services and Devolved Nations directorate. The team produces trusted print and digital information to support people at all stages of their arthritis journey, and this role plays an important part in maintaining its quality, relevance and accessibility.
About the role
This role offers the chance to work on information that has real reach and significance, supporting people with arthritis at moments when clear, trustworthy guidance matters most. It suits someone who enjoys balancing editorial judgement with empathy and who wants to see the wider impact of their work beyond the page.
You will be part of a supportive Health Information Team within a values-led organisation that supports flexible working, with opportunities to collaborate widely, develop your skills and contribute to how health information continues to evolve.
About you
If your knowledge, skills and experience include the following then we'd love to hear from you:
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings.
As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
The client requests no contact from agencies or media sales.
Salary: £26,227.50 per annum pro-rated
Location: Harrogate Shelter Shop
Contract: Permanent
Hours: Part time, 21 hours per week
Closing date: Thursday 30th April at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Harrogate shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.
You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.
Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Job Title: National Safeguarding Operations Manager
Salary: £63,000 per annum(Band H, Level 3, Inclusive of Outer London Weighting & Market Supplement)
Location: Gilwell Park, Chingford, London (with hybrid working) 1 day present in office per week; that includes in-person Team Meetings/Trainings
Contract Type: Permanent
Working Hours: 35 per week
About The Role:
We’re looking for an experienced National Safeguarding Operations Manager to lead the day-to-day safeguarding and vetting operations across Scouting in the UK. This is a senior, influential role where you’ll shape practice, guide complex decision-making, and ensure the highest safeguarding standards are embedded across the Movement.
As the National Safeguarding Operations Manager, you will (Key Responsibilities):
Lead the operational delivery of safeguarding and vetting across The Scouts
Provide expert oversight, supervision and direction on complex and high-risk cases
Develop and support managers and team members through coaching, training and reflective practice
Shape and contribute to national safeguarding policies and procedures, ensuring legal and best-practice compliance
Represent The Scouts at multi-agency, statutory and court proceedings when required
Use data, insight and trend analysis to drive continuous improvement in safeguarding practice
Ensure 24/7 professional safeguarding advice is available to volunteers through on-call arrangements
Build strong, collaborative relationships with statutory bodies, government and sector partners
What you’ll bring as our National Safeguarding Operations Manager:
Significant experience managing a safeguarding function
Strong case management and supervision expertise
You are:
Personable, approachable and highly professional
Discreet, ethical and trusted with sensitive information
Flexible, open-minded and solutions-focused
Committed to delivering a high-quality, people-centred service
Experience using data and analysis to improve safeguarding practice
Confidence working with and supporting volunteers
Excellent communication, leadership and interpersonal skills
The ability to make risk-based decisions and remain calm under pressure
Benefits include:
28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas
Flexible working hours
Double-matched pension up to 10% of gross salary
Generous family leave and support as a family-friendly employer
Access to our Learning & Development hub for ongoing training
Recognition as Charity of the Year (Charity Times Awards 2022)
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Wednesday 29th April 2026
Interviews will be held in person at Gilwell Park, Chingford, on Wednesday 13th May 2026.
Strictly no agencies!
The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Institute of Imagination (iOi) is looking for a Creative Learning Coordinator to deliver imaginative, hands-on learning experiences with children, families and communities across London.
This is a practical, delivery-focused role for someone who enjoys working directly with people — running workshops, supporting programmes and helping bring creative ideas to life.
About the Role
The Creative Learning Coordinator is part of the Experience and Learning team, supporting the delivery and development of our creative programmes and events. This is a hands-on role where you’ll spend most of your time out in schools and community settings, working directly with children and families.
You’ll help create welcoming, inclusive and playful environments where people feel confident to explore, make and share. Alongside delivery, you’ll also support testing and improving activities — bringing ideas, feedback and curiosity into the work.
Welcome to the iOi, where we believe imagination is the superpower of the 21st Century. We collaborate with children, parents, teachers, academics, and community leaders on research and designing and delivering creative learning experiences across STEAM (Science, Technology, Engineering, Arts, and Mathematics).
Our mission focuses on supporting children from underserved communities by breaking down barriers, empowering their voices, and giving them access to transformative opportunities and essential skills for whatever their future holds. We believe every child can imagine and achieve their fullest potential.
Key Responsibilities
Programme Delivery & Coordination (70% Focus)
Programme Design & Engagement (30% Focus)
Person Specification
Essential Skills & Experience
Desirable Attributes
How To Apply
Please review the attached job description for full details of the role, responsibilities and person specification.
To apply, complete the application form outlining your relevant experience and why you’re interested in joining iOi. We encourage you to include specific examples of projects you’ve supported or delivered, particularly your experience working with diverse communities.
If you require reasonable adjustments during the recruitment process, please let us know.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Primary Care Practitioner (Guided Self Help & Social Prescribing)
Location: Vale of Glamorgan
Hours: 28 hours per week across 4 days
Salary: £28,000 pro rata
Holiday: 25 days per year (pro rata), plus bank holidays
Make a real difference in your community
We are looking for a compassionate and motivated practitioner to join our team in the Vale of Glamorgan, delivering wellbeing support, Guided Self Help, and social prescribing across community and primary care settings.
This role focuses on supporting individuals experiencing mild to moderate, or severe but stable, mental health difficulties. You will help people better understand and manage their mental health, while connecting them to the right services and community support.
You will provide structured one-to-one support, deliver psychoeducational courses and workshops, and help people build resilience, confidence, and independence.
Working as part of an established team, you will receive referrals from GPs, other health professionals, and self-referrals, ensuring people can access timely and effective support.
About you
You will have experience working in a mental health or wellbeing setting and feel confident supporting individuals with a range of mental health needs.
You will be confident:
You will have a good understanding of safeguarding, risk management, and professional boundaries, along with strong communication and organisational skills.
An interest in the voluntary and community sector is essential, as is the ability to connect people with local services and opportunities.
While full training will be provided, experience of guided self-help approaches, outcome measures (such as Recovery Star or CORE-OM), or delivering group work would be advantageous.
Above all, you will be approachable, organised, and committed to making a positive impact in your community.
Why work with us?
At Mind in the Vale of Glamorgan, we are committed to improving mental health, promoting wellbeing, and ensuring people feel heard, valued, and supported.
You will be joining a compassionate, community-focused organisation that believes in early intervention, empowerment, and person-centred support.
This is an opportunity to work at the heart of community and primary care services while staying connected to a wider network of support across the Vale — making a visible difference every day.
What we offer
Apply now
If you are passionate about improving mental health and supporting people to thrive, we would love to hear from you.
Please use the buttons below to view the Job Spec and submit your application via the Job Application Form.
Please note: CVs will not be accepted. Applications must be submitted using the online application form. (please click the redirected button to complete the Mind in the Vale of Glamorgan online application form).
Closing date: 30 April, 4:00pm
Interview date: Wednesday 6 May (Barry office)
The client requests no contact from agencies or media sales.
Our Room is a values-driven, creative support community working with male, trans and non-binary people who do sex work: an often-hidden population experiencing some of the highest levels of homelessness, trauma, poor mental health and social exclusion in Manchester. For twenty years, we have been a trusted, specialist service providing intensive advocacy alongside creative, developmental programmes that help participants stabilise their lives and imagine new futures.
As a Manchester-based organisation, we are the only organisation in the UK whose core mission is to support male, trans and non-binary people who do sex work. We believe that everyone who sex works deserves dignity, respect and safety.
We are seeking someone who can bring together clear strategic thinking and hands-on-leadership to inspire our staff team and represent the charity externally across key sectors and partnerships. This is an opportunity to lead a unique and vital organisation supporting male, trans and non-binary people who sex work.
The CEO acts as the primary external ambassador for the organisation, maintaining partnerships across housing and homelessness, sex work and VCSE sectors. The role is responsible for establishing our inclusive, values-led culture and is accountable for ensuring the charity delivers impact for male, trans and non-binary people who sex work.
a creative community for male, trans & non-binary people who sex work
The client requests no contact from agencies or media sales.
Location: London (The Dorfman Centre, 35 Park Crescent Mews West) - hybrid working with half the 2-3 days a week in the office
Interviews: 21/05
Employer: King's Trust International (not The King's Trust)
For more information or to apply, please click 'apply now' to be directed to our careers site.
Are you excited by the idea of managing major international development contracts that transform young people’s lives across Africa, Asia and the Caribbean?
King’s Trust International (KTI) is embarking on one of our most ambitious partnerships yet, a £2m, three-year collaboration with the Qatar Fund for Development (QFFD). Their support will power our global education programmes and help drive our mission to reach one million young people worldwide.
We’re looking for a QFFD Contract Manager who can lead this flagship partnership with confidence, clarity and creativity.
What you’ll do:
You’ll take charge of the end‑to‑end management of this high‑profile institutional grant, ensuring everything runs smoothly, reports shine, risks are spotted early, and growth opportunities are maximised. You’ll be the steady, trusted link between KTI and QFFD, keeping the partnership strong and impactful.
You’ll work closely with global delivery teams, MEL experts, finance colleagues, and in‑country partners to ensure every deadline is met and every requirement is delivered with excellence.
Why this role matters:
This isn’t just compliance.
This is influence, visibility and real-world impact.
You’ll be right at the heart of a major programme that improves education, builds core skills, and opens up opportunities for young people around the world.
We’re looking for someone who is:
If you’re ready to take on a role with strategic importance, international reach and the chance to help shape a major global partnership — we’d love to hear from you.
Perks for working at The King’s Trust International:
King's Trust International is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks (or international equivalents) in accordance with the Codes of Practice for all roles within King’s Trust International, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
In further support of a Safeguarding First approach, we are signatories to the Misconduct Disclosure Scheme. The Scheme facilitates the sharing of misconduct data between employers. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.
We are committed to equitable work practices and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian, Mixed and other Ethnic candidates which are currently under-represented throughout King’s Trust International. As a disability confident employer, we will interview applicants who meet the essential criteria and who have declared a disability. Please let us know if you need any adjustments at the interview stage.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3955
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Housing Interventions Officer
Location: Bridgend, Wales
Salary:£26,339 per annum
Vacancy Type: Full time, Permanent
Closing date: 14th May 2026
Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you’re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you’ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You’ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community.
What you’ll be doing
What we’re looking for
If you’re motivated, resilient and committed to reducing reoffending through stable housing, we’d love to hear from you.
Please see the attached Job Description for full details
All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Employee Screening and Eligibility to Work
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
Our Commitment to Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Multiple Schools across Telford and Wrekin.
Are you a proactive, collaborative and compassionate individual with a proven record of working with children and young people affected by criminal exploitation, gang involvement, county lines, grooming, or serious youth violence? Do you have experience of working within a multi-agency safeguarding environment, collaborating effectively with services such as social care, youth justice, police, education, and community organisations?
If so, St Giles is looking for a Specialist Mentor to form part of a newly established team to support Children and Young People (CYP) under 18 at risk of or experiencing significant harm, including involvement in criminality, the justice system, gang affiliation, exploitation, and grooming in partnership with the Children’s Services Child Abused Through Exploitation (CATE) Team
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will provide 1:1 mentoring sessions within schools, creating safe, confidential, and supportive spaces to 36 young people annually who are affected by criminality, exploitation, gang involvement, or the justice system, improving their safety, wellbeing, and life outcomes. You will be expected to build positive relationships with CYP and their families and work directly with them to promote positive change, build resilience, reduce risks, and prevent continued significant harm, plus work collaboratively with the Children’s Services CATE Team, Community Safety, Youth Justice, Police, and other stakeholders.
We will also count on you to support the development of professional knowledge within the CATE team and wider network on criminal exploitation and to produce risk management plans based on assessments, while promoting inter-agency collaboration in the assessment and planning process, and including appropriate agencies in the delivery of the service.
What we are looking for:
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
An enhanced Children’s Barred List DBS check is required for this role.
PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification.
Closing date: 5 May 2026 at 9 a.m. Interviews: 11 May 2026 in Coventry.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for an Arboricultural Officer to join us on a permanent, full-time basis, working 36 hours per week.
The Benefits
This is an exceptional opportunity for a knowledgeable and experienced arboriculturist to join our excellent organisation and support the biodiversity of some of London’s most iconic green spaces.
Taking care of over 160,000 trees over 5,000 acres of grade I and II listed historic parkland, you’ll have the chance to play an integral role in helping nature to thrive and restoring vitally important habitats.
As if that wasn’t enough, you’ll gain valuable experience and be supported to grow and flourish in your role with a great range of learning and development opportunities and a fantastic benefits package.
The Role
As an Arboricultural Officer, you will survey and record all aspects of the tree stock to protect the natural landscape and maintain a safe environment for our visitors.
Carrying out accurate tree inspections, you’ll diagnose and assess the impacts of injury, decay and structural defects. You’ll support the mitigation and management of pests and diseases, particularly Massaria of London Plane and Oak Processionary Moth.
You’ll also work with the Wildlife and Conservation Officers to develop and implement park strategies and management plans and to create and maintain critical wildlife habitats.
Additionally, you will:
About You
To be considered as an Arboricultural Officer, you will need:
Other organisations may call this role Tree Officer, Conservation Officer, Arboricultural Consultant, Biosecurity Officer, Plant Health Support Officer, Arboricultural Surveyor, or Tree Surgeon.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
So, if you are interested in this unique opportunity as an Arboricultural Officer, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

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About us
There aren’t many organisations that can say they’ve been serving their community for over 550 years. Croydon Almshouses (CA) can and we’re proud to be the oldest charity in Croydon, rooted in a long-standing commitment to local people and place.
Since 1447, we’ve provided almshouse accommodation to older people with a connection to Croydon who are negatively affected by poverty. For the past 40 years, we’ve also awarded grants to voluntary, community and faith sector organisations, and individuals across the Borough.
Now, our focus is firmly on what comes next. Our vision is to create thriving communities where everybody can live with dignity and independence, using our resources and agility to reduce the impact of poverty on people in Croydon.
To help us deliver this, we’re recruiting a passionate Wellbeing Facilitator to support in the day to day running of the almshouses and to facilitate our residents to live independently for as long as possible, embracing proactive and responsive assists and interventions, underpinned by our dynamic, holistic and person-centred approach.
The opportunity
This is a truly rewarding role at the heart of the organisation, where you will play a vital part in helping residents maintain their independence while leading their most fulfilling lives.
Working onsite in our friendly South Croydon and Purley locations, you will build trusting relationships with residents, support their day-to-day wellbeing, and help shape a vibrant, connected community. From facilitating wellbeing plans and responding to support needs, to contributing to a range of resident activities and events, no two days will look exactly the same.
If you are someone who values community and wants to make a tangible difference every day, this could be the perfect role for you.
About you
You are an approachable individual who genuinely cares about improving people’s lives. You enjoy working with others but are equally confident using your own initiative in a dynamic environment.
You understand the importance of dignity, independence and person-centred support, and you bring empathy and professionalism to every interaction. You’re organised, adaptable and able to balance a varied workload, while maintaining a positive and solutions-focused mindset.
Whether supporting residents with everyday challenges, coordinating with external services, or helping to deliver activities and events, you bring energy, compassion and a sense of humour to your work.
Essential criteria
· Strong interpersonal skills with the ability to build positive, trusting relationships
· Confident in prioritising a varied and sometimes busy workload
· Proactive and able to think creatively to solve problems
· Good written and verbal communication skills
· IT literate with the ability to maintain accurate records
· Compassionate, patient and resilient, with the ability to respond to a range of needs and behaviours
· Organised, responsive and adaptable, with a flexible approach to working hours
Interested?
If you want to make a real impact at an ambitious local organisation, we’d love to hear from you.
Apply now to become Croydon Almshouses’ next Wellbeing Facilitator and help create thriving communities where people can live with dignity and independence.
For further information please contact MacLaine Adler, Governance Manager to request the full Job Description or for a discussion about the role.
Closing date: Tuesday 5th May, 9am
Interview date: Wednesday 13th May, in person
Application process: CV and covering letter addressing why you would like to join Croydon Almshouses and how you meet the key criteria in the person specification (max 2-pages).
The client requests no contact from agencies or media sales.