Engagement Systems Manager Jobs in London, Greater London

REIMAGINING GOVERNMENT FOR A CHANGING WORLD

Governments today face unprecedented challenges. From responding to climate change and tackling
inequality to managing public health crises, they are under immense pressure to meet the growing
demands of their citizens while maintaining trust and staying relevant. Yet, many of the systems and
structures that underpin government operations are no longer fit for purpose in our rapidly changing world.
At CPI, we believe it’s time to reimagine government so that it works for everyone. We envision a future
where governments are not just responsive but also resilient, inclusive, and adaptive to the complexities
of modern society. To make this vision a reality, governments must evolve—and CPI is here to help them
on that journey.

We act as a learning partner, empowering changemakers within and around government to think
differently, embrace new approaches, and create lasting, positive change. Our work is built on two core
practices: sensemaking and action-learning.

THE WORK WE DO

At CPI, we help governments transform in order to best meet the challenges of the 21st century. To do this, we focus on three core objectives:

1. Inspiring leaders to act: We cultivate visionary, empathetic leaders who are driven by a commitment to the public good. By mobilizing leaders around shared goals, we empower them to drive meaningful change, particularly in communities that have historically been underserved.
2. Innovating systems and services: We help governments and partners rethink how public services are designed and delivered. By embracing innovation, we create systems that are not only capable of solving today’s challenges but
are resilient enough to adapt to future societal, technological, and environmental shifts.
3. Integrating across boundaries: Collaboration is key to creating long-lasting impact. We help our partners break down silos and foster cross-sector partnerships, connecting ideas and people across diverse ecosystems. By doing so, we enable government leaders to continuously learn from others, improve their services, and deliver better outcomes for citizens.

At CPI, we don’t just advocate for change—we model it. Our core values—Curiosity, Courage, Collaboration, Empathy, and Equity—are at the heart of everything we do. These values shape our work culture, our partnerships, and how we engage with the world. By living these values, we create an environment where everyone can thrive and contribute to the positive
changes we want to see in government. Together, we believe that by reimagining government, we can build a future where public systems are not only more capable but also more equitable, responsive, and aligned with the needs of everyone they serve. Through partnership, learning, and experimentation, CPI is uniquely positioned to lead this charge and help shape
the future of government. 

KEY RESPONSIBILITIES FOR THE CEO

1. Values – Shaping culture and people leadership

At CPI, we strive to “walk the talk.” Our ability to serve our partners effectively starts with living our values internally—creating a culture that encourages creativity, reimagining, and bold, generative work. To unlock truly innovative ideas and approaches with our partners, we must first embody the change we seek to bring about. This requires a values-based approach that not only challenges us but also inspires those we work with to think and act differently.

Our values are at the heart of everything we do:
Curiosity - We champion exploration and creativity.
Courage - We remain authentic and brave in our decisions and actions.
Collaboration - We share power and work together.
Empathy - We seek to understand others’ perspectives and experiences.
Equity - We challenge systemic barriers to foster inclusivity and opportunity.

Therefore, the CEO of CPI must:

• Model and steward our values: Lead with integrity, transparency, accountability, and humility. Ensure that every decision and action reflects CPI’s core values.
• Inspire a relational culture: Lead through authentic, people-centred leadership. Foster an environment of honest conversations, active listening, mutual support, and resilience. Show up with presence and patience, offering support when needed.
• Champion a culture of inclusivity: Foster an environment where everyone feels they belong by embedding inclusivity and equitable practices. Ensure power is shared, and all team members are valued and empowered to contribute their unique strengths.
• Nurture a learning culture: Promote continuous learning and reflection. Encourage experimentation, embrace failure as a learning opportunity, and challenge assumptions to strengthen the organization.

2. Vision– Re-imagining government through thought-leadership

The CEO will represent CPI’s vision for reimagining government, grounded in systems thinking and complexity theory. They will be an active thought leader driving the intellectual frontier forward. Through thought leadership—whether via podcasts, reports, conferences, or advocacy—the CEO will position CPI to attract partners, collaborators, and projects that align with our unique approach and capabilities. Beyond our project portfolio, the CEO will inspire and grow a broader movement of changemakers, expanding CPI’s influence and impact across sectors and geographies.

Therefore, we seek a CEO who will:

• Inspire big conversations and tell powerful stories: The CEO will reflect, imagine, and communicate boundary-pushing thought leadership that challenges teams and engages public and social sector leaders. By sharing the ideas, insights, and inspirations that emerge from CPI’s work through blogs, podcasts, conferences, and public speaking, the CEO will inspire external audiences and catalyze bold conversations. Through storytelling, the CEO will amplify CPI’s vision, challenging others to achieve greater impact and contributing to a global movement reimagining government across sectors and geographies.
• Support public service innovation and impact: Ensure CPI is designing creative programs with our partners that help civil servants excel as stewards of public resources
• Advocate for better governance: Promote policy and governance reforms that prioritise empathy, inclusivity, and trust, positioning CPI as a global thought leader in reimagining the role of government in society.
• Convene thought leaders: Recognising government reform is hard work and hugely complex, the CEO can leverage CPI networks to create meaningful spaces for shared learning and co- produced thought leadership.

3. Strategy- Positioning CPI, prioritising our focus areas, sequencing our organizational development

CPI’s approach starts with a shift in values and thinking before driving system change and service design. Our work spans thematic areas like democratic governance, climate change, AI, gender equity, public health, and more. We use diverse tools—from service design and challenge prizes to partnership- building and fund management. As CPI grows across regions like North America, Europe, and Asia, we need a leader who can balance visionary positioning with operational priorities.

Therefore, we need a CEO who can:

• Cultivate our strategy: Building on existing strengths, develop a long-term strategy for the organization that delivers on its mission and for its partners, while harnessing the full range of capabilities within the team. CPI has a regionally federated structure, with authority appropriately devolved to trusted leaders across the organization. The CEO will play a critical role in uniting these efforts by identifying CPI’s core strengths and focus areas and clearly articulating strategic priorities for both the short and long term. At the same time, the CEO must ensure that CPI remains agile and responsive to emerging opportunities for growth and impact.
• Communicate CPI’s identity: Clarify and strengthen CPI’s identity. Ensure that our work, though complex, is communicated boldly and clearly to raise our profile. Our recent re-brand is part of this, but our next CEO will help craft a bolder, sharper presentation of who we are and how we serve.
• Global perspective and leadership: Continue to build a truly global organization, with a presence across multiple regions. While much of our team, work, and revenue are currently concentrated in the United States, we are committed to maintaining and expanding our international presence. The next CEO must have a global outlook, be comfortable working across different cultures, and actively support CPI’s vision of remaining a diverse and internationally balanced organization. It will be crucial for the CEO to lead efforts to rebalance our organizational focus, ensuring that we continue to strengthen CPI’s work across the world.
• Strengthen our operational core: Build a cohesive and high-functioning foundation across Finance, People & Culture, and Communications. The next CEO will ensure that CPI remains adaptive and entrepreneurial while developing the robust infrastructure needed for sustainable growth. This includes strengthening key operational systems to support CPI’s long-term success without compromising its innovative spirit. The CEO will maintain a strong overview of the financial health and funding forecast for CPI.
• Partner with the Board: Maintain a strong, collaborative relationship with CPI’s Board of Directors, including regular updates on progress and co-creating strategies for future growth. Support the identification and onboarding of new Board members who bring diverse perspectives and are committed to CPI’s mission and values.

4. Partnerships – expanding and deepening our collaborations Collaboration is at the heart of CPI’s work. The CEO will be a bridge-builder across sectors, geographies, and themes, growing the community of those re-imagining government.

Therefore, we expect our next CEO to:

• Steward our partnership with BCG: With our branding recently shifting from “a BCG Foundation” to “founded by BCG,” we have a unique opportunity to further maximize the benefits of our heritage and deepen our partnership with BCG. As valued learning partners and collaborators, BCG has been a steadfast supporter and proud champion of CPI. While CPI operates independently, this exceptional partnership allows us to both benefit from and contribute to BCG’s expertise, creating mutual value and enhancing our collective impact.
• Foster our strategic relationships: Strengthen and deepen relationships with governments, foundations, corporates, and changemakers. Use these collaborations to extend CPI’s impact and mutual learning.
• Network and build partnerships: Act as an ambassador for CPI, catalyzing new partnerships and co-designing innovative solutions.
• Fundraise: Although we primarily operate under a contract-based business model, our recent rebranding presents a unique opportunity to expand our ambitions and elevate our funding strategy. The next CEO will have the chance to attract larger and more innovative funding partners who share our vision and ambition, enabling us to secure core funding that strengthens CPI’s long-term impact and reach.

EXPERIENCE WE SEEK IN OUR NEXT CEO

CPI is deeply rooted in our values. Our next CEO must not only embody Curiosity, Courage, Collaboration, Empathy, and Equity but also share their personal journey of growth and continuous learning as they strive to live these values. Leading by example, they will inspire others to embrace the same principles.

As a vision-led organization, CPI requires a leader who is already thinking expansively about the future of public institutions. The ideal candidate will be a thought leader—speaking, writing, and advocating for bold, creative solutions that deliver maximum impact from public services.

CPI operates at the intersection of sectors, so our CEO must bring credibility, humility, and learning from a diverse career. Ideally, they will have experience in government, not-for-profit leadership, and commercial sectors, providing a well-rounded perspective that enhances CPI’s unique positioning. CPI has enjoyed a truly remarkable founding decade and is now entering a pivotal phase of growth and maturity. We are beyond the start-up stage but still evolving, and we seek a leader who has successfully guided organizations through similar transitions. The ideal candidate will have a track record of strategic transformation, having helped previous organizations reach their full potential during key stages of development.

We are not a generic consultancy; we are systems-thinkers versed in complexity theory, and in particular, applied to the unique challenges of government and the wider public sector. The CEO will likely have immersed themselves in these disciplines, bringing a nuanced understanding of how to navigate complexity and apply systems thinking to large-scale challenges. Our CEO must be comfortable also sitting with uncertainty and ambiguity, letting solutions be emergent and co-created in a relational context, embracing experimentation’s iterative process.

CPI is an innovative and entrepreneurial organization. We need a leader who has thrived in such
settings, made bold decisions, taken calculated risks, learned from failures, and remains a progressive
thinker in areas such as organizational design, new management practices, creative financing, and
unconventional partnerships. As an increasingly international organization, we seek a leader who is passionate about cross-cultural leadership, managing a dispersed team, and bringing a wealth of experience, networks, and insights
from working across multiple regions.

REMUNERATION

At CPI, we are committed to aligning our compensation framework with the principles of fairness, equity, and transparency. We benchmark salaries using national, country-specific data and aim to offer compensation between the 50th and 75th percentiles for all staff roles. Additionally, we maintain a 5-to-1 ratio between the most senior and junior staff, ensuring that our compensation structure remains equitable across the organization.

For the CEO role, a competitive salary will be offered in line with local benchmarking for the country where the CEO is based. As a reference, in our two largest offices, the salary range for a UK-based CEO is £170,000-200,000, and for a US-based CEO, the range is $275,000-310,000. Beyond base salary, we take a holistic approach to compensation, offering a benefits package designed to support work-life balance. This includes a generous package and leave entitlement, comprehensive health care, and flexible working arrangements. CPI’s CEO would preferably be based in the US (East Coast) or Western Europe, but we are open to discussing other locations in an exceptional circumstance. Travel will be an important part of the role, with consideration given to climate impact and effective use of time and resources. Travel will include visits to team meetings, attending key global forums, client meetings, and events that showcase CPI’s vision and inspire the re-imagination of government.

About the role 

As a Family Resettlement Worker, you will work with a caseload of families and individuals who have arrived in Westminster, London under a UK government (refugee) resettlement scheme (or who have been resettled to Westminster through another route). You will support people in their homes and in the local community, guiding them to identify their goals as they begin their new lives in Westminster.

Support to our clients is holistic and will include: support to register with GP and access/understand the UK health system; support to understand and apply for benefits; support and encouragement to engage in Employment, Training and Education opportunities; and support to manage their housing tenancies. Our ultimate goal is for clients to feel safe, respected and hopeful for their future in the UK. 

For occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1). We strongly encourage applications from people with Afghan language skills and/or with lived experience of immigration to the UK. We understand people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview unless they wish to. 

About you 

• You will have experience of supporting people and families to overcome challenges and to access services. This experience can be gained through voluntary/community work as well as through paid employment.
• Your approach is both caring and empowering, working with people’s strengths to encourage them to take opportunities.
• Strong active listening and communication skills and able to share information in a clear way with people unfamiliar with UK systems. 
• You are committed to working with individuals from different communities and backgrounds in an anti-discriminatory way. 
• You are willing to undertake training in relation to the job and learn new skills.
• We strongly encourage people with ‘lived’ (first person) experience of migration to the UK to apply. This could be as refugee or other through another immigration route.
• Ideally you would be proficient in one of the community languages: Dari, Pashto or Urdu.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 17th November at midnight

Interview date: Tuesday 26th November via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Department: Finance and Corporate Services directorate

Location: hybrid working – currently a minimum of two days per week in our Aldgate, London office

Hours of Work: 37.5 hours

Contract: Full time, permanent

Salary: £78,000 – £86,000 per annum

Closing date: Tuesday 12th November at 11.59pm

Annual Leave: 33 days (plus eight bank holidays pro rata)

Benefits:

• enhanced maternity, paternity, adoption, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to wellbeing app (healthy living tips and Bright TV )
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development committed (bespoke training, LinkedIn Learning etc)
• employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)

Background:

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/About the role

Following a period of successful growth, we are investing in our people, technology, and infrastructure to better meet the changing needs of those we serve. To support this transformation, we are seeking a Deputy Director of IT who will lead in delivering a reliable, secure, and innovative IT environment that enhances the charity’s operations.

In this role, you will lead technical teams, manage projects, oversee IT infrastructure, and ensure that technology aligns with the charity’s strategic goals. You will play a vital role in advancing our digital capabilities, enabling efficient operations and supporting the expansion of our mission-driven activities.

As a strategic leader, you will contribute to the overall strategy for Finance and Corporate Services, offering insights and guidance. You will oversee the development and implementation of the overarching IT strategy, working closely with the Director to ensure alignment with the Directorate Strategy. In addition, you will lead in the creation and execution of the charity’s Data Strategy, empowering Dementia UK to effectively harness data into actionable goals with clear performance metrics.

You will collaborate with internal stakeholders such as fundraising, clinical, finance and people teams to understand their IT needs and explore opportunities to enhance service delivery, fundraising, and donor engagement through technology. Your oversight of IT infrastructure will span servers, networks, cloud environments and data centers, ensuring reliable and secure operations while implementing best practices in security and data protection. You will also ensure that IT policies and procedures comply with industry standards, including GDPR, Charity Commission requirements, and data security guidelines.

To succeed in this role, you will have a degree in Information Technology, Computer Science, or a related field, along with extensive experience in senior IT management, with a focus on infrastructure, security, and project management. You will possess sound knowledge of IT governance, security, and compliance requirements (e.g., GDPR) and have experience with cloud platforms, network infrastructure, and database management. Exceptional communication skills will be essential, enabling you to convey complex technical concepts clearly to non-technical stakeholders.

Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

ReachOut are national education and youth development charity. Working in underresourced communities, we’re a strategic partner to schools, supporting young people to develop key socio-emotional skills and grow in confidence and character.

Our Project Officers are responsible for overseeing the day-to-day logistics of ReachOut mentoring programmes in schools across their location and ensuring the projects impact every young person involved. This includes the line management of our sessional Project Leaders, liaising with contacts in partner schools and working collaboratively with the Project Managers and volunteer team to support ReachOut's growth. 

Are you passionate about patient and public engagement, effecting system change, and improving services? Are you confident about carrying out research, and telling the story of the findings in written briefings? Are you adept at writing accessible, persuasive research reports? If so, we’d love to work with you to improve the experiences of people using health and social care services in Barnet.

As our Senior Research Officer, you will be working on an exciting new project to improve primary care access for residents. Your flair for planning and logistics will enable you to both gather data about the experiences of Barnet residents and to collate existing evidence. You’ll also be comfortable producing accessible how-to guidance, to enable people experiencing health inequalities to access services.

In return for your commitment to the cause, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.   

This role is only open to people with lived experience of disability, which could include mental health issues or a long term condition.  The successful candidate will need to undertake a DBS check. 

About Healthwatch

The Health and Social Care Act 2012 required each local authority area to set up a Healthwatch organisation. Healthwatch gives people a powerful voice both locally and nationally. At a local level, Healthwatch Barnet works to help people get the best from their health and social care services, whether it's improving them today, or helping to shape them for tomorrow. Healthwatch Barnet is about local voices being able to influence the delivery and design of their services, not just for the people who use them, but anyone who might need to use them in future.

Healthwatch Barnet transferred to Inclusion Barnet on 1st April 2020. It is commissioned by the London Borough of Barnet to provide the following 6 key functions:

· Gather views and understand the experiences of patients and the public

· Make people’s views known

· Promote and support the involvement of people in the commissioning and provision of local care services and how they are scrutinised

· Recommend investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC)

· Provide advice and information (signposting) about access to services and support for making informed choices

· Making the views and experiences of local people known to Healthwatch England (and to other local Healthwatch organisations) and providing a steer to help it carry out its role as national champion

About Inclusion Barnet

Inclusion Barnet is a thriving peer-led charity based in North-West London. We believe in the power of experience, and this is demonstrated by all our services being led, developed, and delivered by people with lived experience of disability, including mental health issues and long-term conditions. We believe that learning to use our lived experience for social change is a skill. We have become experts in harnessing the lived experience of our staff, members, volunteers, and people who use our services to design and deliver higher quality, more person-centred services. We believe that this benefits both disabled people and society more widely. We also work to support other organisations to do the same. Our work is very much influenced by the Social Model of Disability. 

Who are we and what do we do?

We're the UK's leading ovarian cancer research charity, working on early detection, prevention and treatments so that no woman dies of ovarian cancer.

Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution.

We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It’s how we’ve driven some of the biggest breakthroughs of the last 19 years.

We're also the only charity at the heart of the global ovarian cancer research community and have been for four decades.

By connecting the world's leading scientists together, we’re creating a powerful hub of experience, expertise and insight. So, we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis.

The role

You’ll be key to delivering our corporate partnerships income strategy, identifying and driving vital new business as well retaining longer term support from priority sectors. As Corporate Partnerships Manager you will be responsible for driving income growth and leveraging Ovarian Cancer Action’s increasing levels of brand awareness and creating compelling, mutually beneficial partnerships. To achieve this, you’ll need to find innovative ways to engage businesses and identify opportunities to maximise income from the relevant sectors.

We are looking for someone who…

Has fantastic experience of securing, developing and growing partnerships. As well as a creative, insight led and good business acumen approach to developing mutually beneficial partnerships, in line with organisational priorities.

· Is looking to be an integral part of the fundraising management team, delivering robust plans, insight and spearheading relevant cross team project work. 

· Is looking for an exciting opportunity to shape, lead and grow a relatively new income focus area for Ovarian Cancer Action.

Full time, Permanent

Hybrid - Whitechapel, London (1-2 days per week in office)

Salary: £32,360 - £33,330

Closing on: Sunday 17th of November 2024 at 23:59PM

The role:

We are searching for an inspired, motivated person looking to change the world. Working with the growing community of UK B Corps, the role will provide key assistance to our Community Team. The role will also include campaign administration, data collection & reporting and online community engagement along with ad-hoc administrative tasks.

Tasks and Responsibilities:

Community support

• Managing the community inbox, alongside fellow Community Assistant

• Allocating emails to relevant people

• Replying to frequently asked questions through the community inbox

• Creating canned responses, categorising emails and highlighting priority questions to Engagement Managers & Coordinators.

• Reporting monthly on incoming email trends and patterns, and using this data to  inform  improvements to Community Team resources.

• Updating contact data ad hoc on salesforce.

• Championing the meeting of Team SLAs by providing insights and reminders to colleagues

Community Team

Assist with a range of Community team administrative tasks including those of Working Groups, B Locals, and our Ambassadors programme

Engagement:

• Assist with activities which enable Community engagement including:

• Managing data in salesforce and ensure consistency in existing community databases

• Assist with invoicing and invoice tracking where appropriate

• Supporting our B Corp onboarding process 

• Share B Lab generated content on the B Hive and assisting engagement activities and events such as B Socials & B Corp Month.

• Content creation and content capture

• Occasionally writing content and follow up from events and webinars

• Help to capture content from the community and developing ways to share it (i.e the B Hive)

Skills and Experience

Essential

• Experience in administration or similar role, covering:

  • Customer service- including customer facing communication both face to face and via email

  • Inbox management

  • Using CRM systems and other data management tools

• Great attention to detail and accuracy

• Good problem-solving skills

• Excellent organisational skills, proactive and use initiative to create improvements

• Gathering and analysing information and data, producing reports, recommending solutions

Eligible to work in the UK (we will not be able to provide visa sponsorship)

What we give you

• Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good

• Hybrid and flexible working, we have a high trust environment and are advocates for right place working

• Hybrid working (min 1/2 days per week in office)

• Flexible working hours (based around core working hours)

• Opportunity to work 4 days a week 

• 25 days holiday plus bank holidays (pro rata for part-time staff)

• 1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days

• Our office is closed between Christmas and New Year, no need to take extra holiday!

• Private Medical and Dental cover

• £200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme

• 2 paid volunteer days per year

• Enhanced Parental Leave and family friendly policies, including carers leave

• Learning and Development opportunities

• Enhanced Pension and Life Assurance

• Cycle to Work Scheme

• Income Protection policy

• Working in a flexible office workspace

Our Activity Service

The Activity Service is an important part of our organisation, delivering high quality activities to the older people of Merton. Our Activity team create and deliver a wide range of activities including a daily lunch club, crafting, poetry, singing and exercises at our centre in Mitcham and other locations across the borough of Merton.

The Activity service is busy and vibrant where no two days are the same, the service has over 10,000 attendees a year, taking part in over 700 activities and exercise classes. The service enables our community to live more healthily, happily and independently in later life.

About the Role

We are recruiting an Activity Coordinator to support the Activity Service Manager in the delivery and development of the Activity service.

The Activities Coordinator will be a hands-on role, working with the team who deliver a wide range of activities both existing and new at our centre and across the borough of Merton.

The role will deputise for the Activities Service manager and has line manager responsibilities overseeing both the team and the delivery of activities. This role will work closely with the volunteers who support the service, building on the current volunteer programme to develop the volunteer role and experience.

The role will play a key part in organising the delivery of existing activities, ensuring they are delivered to an exceptional standard with the service users at the heart of the service.

About You

You are an enthusiastic, motivated and organised person who has experience of supervising a team of staff or volunteers, you have excellent people skills and are looking for a role where real impact is made. Your approach to problems is with a positive outlook and a can-do attitude, you are ready to get involved in the delivery of the service, leading by example and spending time connecting and supporting the clients who attend the activities.

Experience of supporting older people in a health and social care function is not essential but desirable. What is important is your ability to lead and work as part of a team, using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work.

Job Description

 We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.

 Job title: Activity Coordinator

Salary: £28,000 - £31,500 per year

Hours: Full time 37.5 hours per week

Responsible to: Activity Service Manager

Based at: Elmwood Centre in Mitcham and various locations across Merton. This role requires the delivery of activities in person at our centre.

Contract: Permanent

Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.

We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.

We offer:

25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.

Age UK Merton gifts an additional three days leave between Christmas and New Year.

Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.

Enrolment into our pension scheme.

Key Result areas

· Innovate, develop, and deliver a wide range of new and existing activities for service users.

· Encourage clients to attend and participate in a range of activities

· Welcome all clients who attend the activity centre and enable them to engage in activities.

· Deputizing for the Activity Centre Manager.

· Create and collate feedback from service users.

· Identify and develop existing volunteer roles within the Activity Service.

· Work collaboratively with other Age UK Merton Services and teams to provide help and advice to clients who are identified as needing additional support.

· Building strong collaborative relationships with external partners who deliver exercise classes.

Organisation and Coordination of Activities

· To organise the delivery of all activities and exercise classes in the centre.

· To be actively involved in the ongoing development and design new activities held across the borough.

· To support the planning and development of Age UK Merton’s quarterly activity guide to include all events at Age UK Merton.

· To plan and coordinate the distribution of the activity guide across the borough with out team of volunteers.

· To encourage the attendance of activities to new and existing clients.

Volunteers

· Working with the Volunteer Service develop the volunteer programme to deliver an impactful and supportive experience for all the volunteers who support the Activity team.

· Coordinate and organise the team of volunteers who support the Activity service.

Administrative Duties

· Introduce new ways to pay for activities such as online bookings.

· Take bookings for all activities and input details on to the CRM.

· Answer telephone enquiries for the Activity centre.

· Greet all clients and volunteers attending the Activity centre.

Data Capture, Evaluation and Reporting.

· Respond to feedback and suggestions from clients to develop activities.

· Keep records up to date on the CRM for attendees of all activities.

· Working with the Activity Service Manager to expand the delivery of activities into areas of the borough not currently served.

· Working with the Activity Manager to develop client feedback opportunities.

· Support the Activity Manager to identify and write up case studies for funding applications.

· Use the CRM to run reports to support funding bids and reporting.

General

· Establish good working relationships with all relevant stakeholders and liaise as required Comply at all times with the policies and procedures of Age UK Merton.

· Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.

· Carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.

· Attend staff meetings and personal supervision and appraisal meetings.

· Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.

· Act as a representative of the values, beliefs and principles of AUKM at all times

· Undertake any other duties that are requested and commensurate with the grade and remit of the post.

 To Apply

Please outline your skills and experience in relation to the person specifcation in the Job Pack and include in your cover letter.

If you don’t meet all the person specifications and you are interested in the role, we would encourage you to apply and include other skills and experiences you have which you feel would transfer to this role.

Alternatively, please call us and have an informal chat.

Please inform us of any reasonable adjustments we can make to support you through our recruitment process.

The last date for applications is 17th of November

Interviews will take place in our offices in Mitcham the week of the 25th of November. If you have not heard from us by this date, you can assume that you have not been shortlisted.

General information about Age UK Merton

Age UK Merton is an independent charity operating within the national Age UK network to provide services for older adults in the London Borough of Merton. Our role is to ensure that older adults can easily access the support, services and care they need as they get older.

Our Priorities

We are passionate about making a difference to the lives of older people in Merton. Our Strategic Plan outlines our three key priorities to improve health and wellbeing by:

1. Providing high quality advice and practical support

2. Building social connection

3. Creating opportunities for lifelong active ageing

Our Vision

Supporting our community with opportunities to love later life

Our Mission

To provide quality advice and services that meet the needs of older adults in Merton

Our Values

We want to be known for:

Inclusivity – A safe, inclusive place to be for all clients, volunteers and staff

Collaboration – Working with partners across sectors to get the best outcomes for Merton’s older adults

Integrity – Robust privacy and confidentiality procedures - trusted staff and volunteers

Kindness – A supportive, empathic place to work, volunteer or receive support

Quality – Providing accredited, person-centred services, respected throughout the borough

Could you contribute to our mission of promoting responsible business practices through effective digital communications?We are seeking a dynamic and experienced Digital Marketing Manager with a specialised focus on website and social media management to join our marketing team.

This role will oversee the daily operations of our website, ensuring delivery of an optimal user experience, meeting performance objectives, and driving engagement and conversions.

In this role, you will be responsible for developing and executing a comprehensive website and social media strategy that aligns with our digital marketing goals and enhances our online presence. 

This is an exciting opportunity to leverage your expertise in website management, SEO, and web analytics to make a significant impact on our digital growth and success. You will also support our social media teams in planning and support.

The successful candidate will be a WordPress CMS expert with a strong grasp of UX and a proven track record in website management and digital marketing for large organisations. You should have experience in web analytics and reporting, as well as strong project management skills to lead cross-functional teams.

You’ll also bring professional experience in delivering social media strategies, with the ability to create compelling, engaging content. A solid understanding of social media tools and platforms, including Canva, is essential. Experience in managing paid social media campaigns is a must, along with proficiency in content management systems for updating web content.

Knowledge Required:

• Strong understanding of WordPress CMS, website management, SEO, web analytics, and digital marketing principles.
• Knowledge of Website security, HTML, CSS, and basic web development practices.
• Expertise with web analytics and social media measurement tools (e.g., Google Analytics, GA4) and SEO tools (e.g., SEMrush, Moz).
• Understanding of UX/UI principles and best practices.
• Experienced at planning, writing, and managing organic and paid social media campaigns (e.g. LinkedIn, meta, X, Google ads)
• Experience with digital marketing platforms, tools, and technologies.

Application Deadline: 7 November at midnight

Note: This position is a fixed-term contract covering maternity leave.

Business in the Community are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and we are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential. 

Job Title: Known internally as Relationship Manager

Location: Home - Based covering London and East Anglia. Candidates should ideally reside in the area as there is a requirement to be able to travel across London and East Anglia to attend meetings, events and trainings

Hours: 35 hours per week

Contract type: Permanent

Salary: £33,607 per annum

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who can drive a high level of engagement to proactively identify, support, and retain our supporters. They will have strong communication skills, with the credibility and authority to inspire others.
• Someone with a successful track record of building strong internal and external relationships and generating income from community and corporate opportunities.
• Someone with a growth mindset who is solution focused, that can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers.
• Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3- or 4-day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

How to apply:

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates:

Applications by midnight Sunday 3rd November. 1st Interviews held online on 11th and 12th November and 2nd Interviews potentially held face to face on 19th November in London.

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.

We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.

Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).

For information on how we collect, store and process personal data please get in touch with the HR Team.

About Us

At Share Community, we work with disabled people in South West London who need extra help and support to realise their dreams and aspirations. We are a registered charity and centre for training and wellbeing, providing a range of programmes and activities for adults with learning disabilities, autism, physical disabilities, mental health and other support needs. 

We aim to help people live happier, healthier and more independent lives and make their own choices, focusing on what they can do, not what holds them back. We believe that everyone has something to offer their community, whether it be in employment or as active members of our society. 

We are now looking for a Fundraising Manager to join our team on a full-time, permanent basis, working 35 hours per week. Some flexibility around days and hours worked can be considered.

The Benefits 

• Salary of £35,514 per annum 
• Pension scheme with 5% employer contribution 
• 25 days’ annual leave per year, increasing by one day per year up to a maximum of 30 days 
• An extra day off for your birthday 
• Free 24/7 Employee Assistance Programme for employees and their families 
• Free and full access to Headspace (a mindfulness and meditation app) 
• Season ticket loan 
• Cycle to work scheme 
• Remote working options 

This is an incredible opportunity for an enthusiastic and talented fundraising and individual giving professional to join our ambitious organisation.

Working with a passionate team, you’ll be making a vital contribution to improving the lives of adults with disabilities, supporting their journey towards greater independence and happiness. 

What’s more, our Investors in People Gold and Investors in Volunteering accreditations demonstrate our dedication to our people and you’ll be joining a welcoming working environment, surrounded by people who support you, challenge you and inspire you. 

So, if you’re ready to drive meaningful change and become a pivotal part of our mission to create a world where everyone is valued and included, then apply today.

The Role 

As our Fundraising Manager, you will take on a key role, creating the income we need to undertake our vital work supporting disabled people. 

We are looking to further develop and diversify our income streams beyond Trusts and foundation and focus on increasing donations from individuals with an interest in our cause. 

Growing our individual supporter base, you will recruit new supporters and build on the excellent foundations laid by our outgoing Community Fundraiser to raise our profile amongst our neighbours. 

You will provide outstanding relationship management and donor care to supporters, ensuring they are recognised and thanked for their contribution. Additionally, you will develop and deliver fundraising operational plans, helping to create fundraising materials that encourage and support fundraising potential.

About You

To be considered as our Fundraising Manager, you will need: 

• Experience increasing fundraising income from individuals and achieving income targets 
• Experience of the effective stewardship of charity donors 
• Project planning and management experience 
• Experience managing and hitting budgets 
• Knowledge of fundraising good practice 
• An excellent understanding of donor stewardship and relationship management 

Please note, this role will be offered to the successful candidate subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. 

We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service. 

How to apply 

Please send us your CV and a cover letter. In your letter, please tell us: 

• What attributes would an effective and successful Individual Giving Fundraiser have at a charity like Share? 
• What would be your top three priorities for growing individual giving at Share? 
• Who would be your key allies within Share to grow our individual fundraising? 

If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team. 

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to the interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview. 

This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us. 

We look forward to receiving your application. 

About us

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia related conditions. Our vision is that all people with a myasthenia condition can live well now, and in the future. To achieve this the charity provides support for people with myasthenia conditions, and their families and carers. Members of the charity have access to a wide range of educational resources, online events, peer-to-peer support groups, and a welfare benefit advisory service. The organisation campaigns for better medical services for people with myasthenia and raises the awareness of healthcare professionals in acute and primary settings. In addition, the charity develops and promotes worldclass leading research in the treatment and prevention of myasthenia conditions.

About you

We’re looking for the best of the best to be part of our caring and innovative organisation. The Communications Manager will be a skilled communications professional with strong campaign and project management experience and a passion for driving the conversation about healthcare. They’ll be a proactive team player with excellent writing skills, experience of engaging across different channels, from PR to digital and a track record of delivering communication campaigns with impact, writing educational resources and audience-led website content. The Communications Manager will work collaboratively across the organisation to support the timely and effective delivery of large communications projects. They will put strategic thinking into action to help identify key communications priority areas across the charity and facilitate the generation of creative content.

It is an exciting time to join Myaware UK, as we have recently had a change in leadership, with a new CEO at the helm and a dynamic members-led strategy to support the delivery of our objectives and long-term goals. We need your drive, knowledge, creativity, fun and sensitivity to help us raise awareness of the purpose of the charity, enabling people with myasthenia to be supported throughout their lives, and for our scientists to continue to work towards finding new therapies, treatments, and a cure.

Key Benefits

· Flexible working

· Generous holiday allowance

· NEST workplace pension scheme

· Employee Assistance Programme

· Life assurance after 6 months of service

· Investment in your personal and professional development

Your Role

The post holder will be a strong planner, organiser, pro-active team player and hands-on campaigner. You’ll be a key member of the Communications Team and use your strong collaborative skills to work effectively with our Fundraising and Membership Support Teams to create powerful, transformative communications and campaigns.

You will be results driven and enjoy managing multiple communications projects across different channels to increase engagement levels with different stakeholders. This is an exciting opportunity to join our fast-growing charity and directly contribute towards improving lives of people living with myasthenia.

Line Manager: CEO

Line Management Responsibilities:  

Line management of our Digital staff, but we are looking to grow our Communications Team and hope to have a Social Media specialist soon.

Your Responsibilities will include:

Campaign development and management:

· Develop and project manage a programme of integrated communication campaigns that grab attention and encourage action to support our vision and mission.

• Work closely with the Fundraising and Membership Support Teams to develop aligned messaging and campaign assets and to deliver these across a variety of platforms.
• Lead on the creation of compelling campaign assets and content (e.g. educational and self-help, online actions and campaign toolkits).
• Manage campaign timeframes and budgets seeking a good, quantifiable return on investment.
• Responsible for the organisations membership database (currently on Raisers Edge) and champagning the charity to grow its membership base.
• Gather and present audience insight to inform our campaigns and ensure our campaigning work is evidence-led.
• Set and measure campaign KPIs, conduct campaign de-briefs and write campaign evaluations, encourage a culture of testing and learning and growing our campaigning approach.
•  Seek relevant external collaboration opportunities with allies and partners to amplify our campaigns.
• Where appropriate, commission and manage the relationship with external creative, campaigning and advertising agencies.

Projects and events management:

• Organise, plan and deliver our involvement at online and in person events, and help showcase the different types of support Myaware UK has to offer the myasthenia community.
• Design, deliver and project manage cross-organisational communication activities which will raise the profile myasthenia related conditions.
• Support the CEO to deliver the organisations new website aimed at supporting the needs of people living with myasthenia, raising awareness of healthcare professionals, and championing world-class research.
• Support the Fundraising Team with the communication requirements for events, the Research and Partnerships Team with communication about new research and medical advances, and the Membership Support Team with communication about our services.

Cross-functional collaboration

• Work closely with the Fundraising and the Membership Support Teams to integrate campaign efforts and identify the relevant campaign issues, priorities and opportunities for fundraising, influencing policy and network membership growth.
• Support Myaware UKs broader communications that are strategically aligned with locally focused communications activities, projects and events.
• Collaborate with freelancers, consultants, agencies, volunteers, supporters, and stakeholders to amplify our communications and campaigns reach and impact.
• Represent Myaware UK alongside other team members at events, workshops, conferences and more to advance our communication and campaign objectives.

Innovation and improvement:

• Stay current with sector and specialist trends, best practices, and emerging technologies to continuously grow our communications and campaign effectiveness.
• Implement feedback and lessons learned to refine and improve our communications and campaigns approach.

Skills, experience and behaviours

1. Education:

Essential

• An undergraduate degree or equivalent professional training or at least 5 years relevant experience in a relevant subject area (e.g. Communications, Campaigns, Marketing, Media, Social Campaigns)

Desirable:

• A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)

2. Experience:

Essential:

• At least three years' experience leading in a communications and campaigns role in a comparable organisation, leading successful campaigns to further organisational objectives.
• Proven experience in executing multi-channel paid and low/no cost integrated communications campaigns (owned, earned and bought) to drive advocacy / behaviour change.
• Experience in managing communication projects resulting in effective events or activities.
• Experience in creating and implementing innovative, bold and effective communications ideas that gain traction.
• Experience of evaluating communications and campaigns and measuring impact.
• Experience in managing budgets and financial planning for campaigns.
• Proven experience of adapting communications approaches for a range of stakeholders to create maximum impact.
• Experience of briefing, commissioning and collaborating with communications, campaigns or creative freelancers and / or agencies.
• Experience working in a sector relevant to Myaware UK - understanding the UK healthcare landscape.

Desirable:

• Experience of working in communications and campaigns in a membership-led organisation.
• Experience of working in communications and campaigns in a fundraising context.
• Experience of working in communications and campaigns in an advocacy context.
• Experience of working in communications and campaigns in healthcare.
• Understanding of the workings of national, local and devolved governments. 

3. Skills:

Essential

• Exceptional verbal and written communication skills for effective engagement.
• Strong organisational skills with experience in managing multiple projects and deadlines.
• Ability to work collaboratively with cross-functional teams and external partners.
• Ability to use digital campaigning tools and Client Relationship Management systems.

4. Personal qualities:

Essential:

• Proactive, creative and flexible, with a positive ‘can-do’ attitude.
• Self-motivated with the ability to work effectively and autonomously from home, while also working collaboratively as part of a caring team.
• Has a passion for campaigning and what it can achieve in shifting behaviour and enabling more rewilding to happen.
• Creativity, with the ability to unlock innovation as an individual and a team player.
• A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)
• Understanding of the workings of national, local and devolved governments.
• Experience of working in communications and campaigns in a fundraising and advocacy context  

This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.

We are a fun team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. This role will be involved in coordinating and attending events and meetings face to face across Britain, so a willingness to travel with occasional overnight stays is essential.

Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.

Please note: no applications will move forward within the recruiting process without a tailored cover letter.

Applications close at: Thursday 14th November 2024 11:59 hours

Interview date: Tuesday 18th November 2024. Interviews will be held over Microsoft Teams.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware UK.

We would encourage you to submit your application at the earliest opportunity as we will be reviewing applications on an ongoing basis, and we reserve the right to bring forward the closing date at any time.

Job Title: Known internally as Relationship Manager

Location: Home - Based covering Wales. Candidates should ideally reside in the area as there is a requirement to be able to travel across Wales to attend meetings, events and trainings

Hours: 35 hours per week

Contract type: Permanent

Salary: £33,607 per annum

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who can drive a high level of engagement to proactively identify, support, and retain our supporters. They will have strong communication skills, with the credibility and authority to inspire others.
• Someone with a successful track record of building strong internal and external relationships and generating income from community and corporate opportunities.
• Someone with a growth mindset who is solution focused, that can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers.
• Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3- or 4-day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

How to apply:

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates:

Applications by midnight Sunday 3rd November. 1st Interviews held online on 11th and 12th November and 2nd Interviews potentially held in person on 18th November in Cardiff.

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.

We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.

Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).

For information on how we collect, store and process personal data please get in touch with the HR Team.

Purpose of the job

 The Evaluation & Learning Manager will work closely with the Assistant Director of Research & Impact and internal/external colleagues. You will help the organisation make good decisions and influence others – informed by the best available evidence, analysis of the charity’s impact, learning from organisations, youth practitioners and young people.

 You will be responsible for the day-to-day management and delivery of a portfolio of evaluation and learning projects. This will involve conducting research in-house, as well as managing external research partners. You can also expect to have line management responsibility for a direct report and should work closely with other members of the Impact Function to improve our ways of working and meet the organisation’s system change ambitions.

 The Impact Function will not evaluate programmes in isolation but rather help to build a cumulative knowledge base that proves and improves the impact of UK Youth’s activities and youth work more generally. Learning and knowledge management is a major component of this role and you will ensure that insights are easily understood and applied to have real world impact.

Experience we're after

• Significant experience of using quantitative and/or qualitative and/or mixed research methods to conduct evaluations of interventions in community settings

• Significant experience of managing projects and coordinating effectively with internal and external stakeholders

• Experience of working with large datasets and conducting descriptive and inferential data analysis

• Experience of using qualitative research methods with young people

• Experience of working with external research and/or evaluation partners

• Experience of supporting others to use data and evidence to inform their decision making through creative and persuasive comms, engagement and dissemination.

  Who we are

  UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

  UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

  Why work at UK Youth? 

  UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that theyouth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to massinequality of access to youth services for young people.

  What we can offer you

  We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

  • Flexible/Agile Working

  • 27 days annual leave plus bank holidays (pro rata for part time employees)

  • Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

  • Other training available in support of your personal and professional development

  • Pension scheme (currently UK Youth match employee contributions up to 5%)

  • Membership of our life insurance scheme which would pay-out up to 4 times your salary

  • Employee Assistance Programme to support employees both professionally and personally

  • 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

  • IT equipment provided for the duration of contract

  • CycleScheme and TechScheme

  How to apply

  If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

  Closing date: Friday 1st November 2024 at 11:59pm (Midnight)

  Interview date(s) proposed: W/c 11th November 2024

  **Please note that this opportunity is a 12 Month Fixed Term Contract and not a permanent role at present.