Engagement Systems Manager Jobs in London, Greater London
Business Process & Analytics Manager - Job Share Role
Contract: Part-time, 14 hours per week Job Share role, 10-month Fixed term contract with the possibility of extension
Salary: £43,668 - £49,208 FTE Salary (pro-rated £17,467.2 - £19,683.2 per annum) with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in Business Process and Data Analytics to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Business Process and Analytics Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Programmes Funding & Partnerships Team contributes to WaterAid's mission by cultivating and securing income from institutional and non-institutional partners for all WaterAid's programmes globally so that WaterAid can effectively deliver on its mission.
About the Role:
In this role, you will drive the production and analysis of the quarterly restricted funding KPI reports, use your analytical expertise to ensure data quality and accuracy, and identify opportunities to improve our restricted funding management information tools. You will also contribute to the socialisation of our underlying restricted funding business process, in collaboration with the wider team and the WaterAid Programme System team.
You'll also:
- Lead on the bi-annual development, production and detailed analysis of restricted funding Key Performance Indicator reports (KPIs) for restricted income generation and management with support from the Power Bi team and liaising with key stakeholders.
- Support the Head of PFP in funding data analysis for board reports and adhoc reporting requests.
- Lead on the production of restricted funding reports to support the organisational performance framework and/or as required to improve visibility and accountability of restricted funding performance
- Lead on identifying restricted funding data quality checks and controls to ensure WAPS restricted funding data is as clean as possible and liaise with the relevant WAPS team lead to support on regular data audits.
- Regular review and refresh of restricted funding management information tools to ensure they are useful and innovative.
- Ensure business processes for restricted income generation and management are up to date and inclusive of any new best practice approaches such as cost recovery and co-financing management initiatives
- Ensure all RFP training documents/guides contain up to date WaterAid Programme System (WAPS) references to reflect any changes in system protocols.
- Work with the RFC Advisors, Finance, Strategic Partnerships and other teams as needed to establish how relevant sub-processes and systems currently work or do not work, how they may need to change and how other changes may impact them. Propose solutions, implement, document and communicate them.
About You:
To be successful, you'll need:
- Ability to use, understand and manage complex data sources: ability to extract data and identify and resolve inconsistencies that will impact on data accuracy and financial KPIs
- Strong Microsoft Excel/numerical capability and good PowerPoint skills
- Capacity to provide robust analysis; ability to present complex information/data simply to a range of audiences
- Background and strong practice in fundraising and funding contract management
- Understanding of participative training techniques for capacity building
- Demonstrable organisational skills, with the ability to work in a matrix management culture, ensuring that projects are delivered: ability to work proactively and initiate projects/activity with appropriate independence.
- Proven ability to build consensus, deal with ambiguity and collaborate with colleagues locally and remotely, across diverse cultures and aims.
- Strong interpersonal skills and proven ability to work across different cultures
- A degree and a proven interest/experience in international development
- A willingness to travel and an ability to work independently with limited supervision
- Commitment to WaterAid's values and a working style that reflects these
Closing date: Applications will close at 23:59 on Sunday 3rd November 2024. Availability for an interview is required for the week commencing 18th November 2024.
How to Apply: To see the full job pack, please click 'Apply'.
- Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
- Please indicate your location and the right to work eligibility in your Cover letter.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Event Manager
Salary: £45,000
Contract: Full time (35 hours a week), 14 months fixed term contract
Location: The position is based at the Peace Direct office in Central London (with options for hybrid working)
Peace Direct is an international charity that works with local peacebuilders and their allies to shift power and resources for sustainable peace. Local people are the experts in the conflicts that affect their communities, and only they understand what it takes to build peace that lasts. We make sure these local peacebuilders have the resources they need to make peace a reality, and that their work is resourced, acknowledged and supported by the international community.
The role
If you have the expertise and enthusiasm for event management, this could be the role for you!
We are seeking a highly skilled and experienced Event Manager to help coordinate, plan and deliver Peace Direct’s 2025 global peacebuilding gathering to be held in Kenya. The ideal candidate will have a proven track record of successfully managing large-scale events from inception to completion. This role requires excellent organizational, communication, and leadership skills to ensure the seamless execution of events.
This brand new role is a 14 month contract specifically developed to deliver and roll out the event. Along with two Event Assistants under your direction, you will be responsible for managing and implementing the programme, including handling travel arrangements (100+ bookings), including flights, hotels, and transportation. You will have a solid background evidencing strong communication and interpersonal skills and the ability to build a smooth rapport with internal and external stakeholders critical to the success of the event. Stakeholders will include local suppliers, peacebuilders, funders and direct engagement with the venue and service providers and key donors.
We are looking for someone with a keen eye for detail to ensure a high professional standard is maintained - even under work pressures - and with budget management experience of large projects (exceeding $250k), ensuring cost-effectiveness and adherence to financial and time constraints.
Interested? Then please see the attached recruitment pack for more details about the role and how to apply.
The deadline for applications is 23:30hrs on Wednesday 6th November.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
The Karen Hilltribes Trust (KHT) is a UK registered Charity that has worked in Northern Thailand for the past three decades. Our mission is to partner with Karen communities to improve their health, livelihoods, and access to education. By taking an integrated approach to the complex socio-economic issues at hand, we aim to achieve sustainable change by empowering Karen communities to improve their own lives.
Since 1986, KHT has transformed the health and well-being of over 50,000 people through the provision of clean drinking water, improved sanitation facilities and hygiene education; secured agriculture as a sustainable livelihood for more than 17,000 farmers through the construction of flood-resistant irrigation systems; and increased accessed to education for 17,000 children and young people through school meals, transport and accommodation, and higher education scholarships.
Main Purpose of The Position
The Fundraising Manager will work closely with the Thai-Karen team and Director of KHT to secure funding to support the successful operation of the charity and implement projects in KHT’s three key programme areas: Community Health; Sustainable Livelihoods; and Access to Education. The role will be primarily desk based but with opportunities to travel to the field. The successful candidate will be directly responsible for:
• Developing and implementing KHT’s fundraising strategy;
• Applying for grants from foundations, corporations, and individuals;
• Implement Prospect Research on existing and new potential donors (major gifts, corporates, trusts and foundations, individual donors) and creating solicitation plans, informing the Director on updates and activities implementation;
• Implementing KHT’s volunteer strategy, ensuring it provides funding to KHT’s projects;
• Ensuring our donors are engaged with high quality materials.
Main Duties and Responsibilities
The Fundraising Manager will be responsible for the following duties:
1. Develop and maintain a fundraising strategy with the Director, paying particular attention to increasing unrestricted funding opportunities.
2. Help develop and implement a CSR strategy to better engage corporations.
3. Manage grant applications for our projects to existing and new funders, who may be foundations, corporations, or individual donors.
4. Implement Prospect Research on existing and new potential donors (major gifts, corporates, trusts and foundations, individual donors) and creating solicitation plans, informing the Director on updates and activities implementation;
5. Check and constantly update Donorfy database, in coordination with KHT Director and KHT Finance Administrator;
6. Recruit volunteers to join our projects in Thailand, organically and potentially through partnerships.
7. Keep relationship with KHT Board of Trustees, in order to keep them informed on any useful material and initiatives they may help KHT with.
8. Implement community fundraising activities and organise talks and fundraising events, with the support and help of KHT Trustees and volunteers.
9. Ensure that the organisation communicates regularly with its supporters, creating bespoke messages to increase engagement and donations and supporting social media content.
10. Ensure that the organisation complies with fundraising regulations set by the Charity Commission, Fundraising Regulator, and other relevant bodies.
11. Visit our team in Northern Thailand on an occasional basis (likely once a year) to better understand our work on the ground and support fundraising initiatives.
12. To perform other such duties as may be required by the Director, which are consistent with the responsibilities of the post.
Person Specification
You’ll likely have:
• Several years of experience in a relevant role fundraising for registered charities.
• Demonstrable success in securing funding through grant applications and by engaging donors.
• Excellent written and verbal communication skills, with the ability to produce high-level written communications in English and adapt writing style for an array of different audiences.
• Knowledge of Charity Commission/Fundraising Regulator regulations pertaining to fundraising.
• High level of computer literacy and a proficiency in Microsoft Office.
• Confidence to present the work of the charity to donors and supporters.
• Capable of working within different cultures and with teams from different economic and cultural backgrounds, where English might not be the first language.
• Well organised, able to prioritise effectively to meet deadlines.
• Have a proactive, flexible, and patient attitude.
• Right to work in the UK.
Other skills that would be useful:
• Experience of using Donorfy.
• Experience working with analytics and Search Engine Optimisation (SEO) to drive website performance.
• Experience working with social media analytics to drive social media engagement.
• Experience of working in international development or for a small UK charity.
Benefits
• £27,000 FTE for 40 hours a week.
• Opportunity to travel to Thailand.
• Flexible and remote working whilst in the UK.
• 5% employer contribution to pension after probationary period.
• 25 days per year FTE paid holidays, plus bank holidays in England and Wales
*Please note KHT is willing to consider a Part-Time Position for the right candidate, and can be flexible with working days.
The client requests no contact from agencies or media sales.
We are looking for a new Manager to lead our ‘Inspire to Work’ youth employment programme.
You will be embarking on a challenging and hugely rewarding role.
As such you will need to bring significant experience in people and programme management, youth employment, casework management, impact measurement and an understanding of the power of a local project that can positively affecting the immediate community.
The client requests no contact from agencies or media sales.
We are seeking to recruit a Communications Manager to lead on the development and delivery of PILC’s communications strategy with an aim to grow the organisation’s profile, increase the reach and influence of our work and develop supporter engagement.
About the role
We’re looking for an experienced Communications Manager to help us increase the impact of our work through cross-channel communications and grow the organisation’s profile to match the quality of the legal work we conduct. You will be joining at an exciting time when there is already some infrastructure in place but plenty of opportunity to make your mark on the development of our organisational approach to communications. You will work closely with the Director to develop and implement a cross-organisational communications strategy to extend our reach, brand awareness and increase donations. You will join a dedicated staff team who are all passionate about building power with working class and marginalised communities. You will be expected to work closely with staff across the organisation, supporters and the communities we serve, co-ordinating and delivering effective organisation wide communications. A demonstrable interest in social justice campaigning is essential.
About You
We are looking for an experienced and creative communications all-rounder with a track record of implementing communications strategies for social change. You’ll be an effective project manager, able to work proactively and collaboratively with staff across the organisation to showcase the vital work colleagues in the litigation team conduct out of the spotlight. You will be confident in working with a variety of stakeholders, including journalists, lawyers and marginalised communities. You will be proactive, able to build and maintain relationships, develop effective cross-channel communications and manage a varied workload. You will be both able and happy to turn your hand to strategic thinking alongside day-to-day delivery, such as copy-editing news pieces for our website or writing press releases. You’ll be engaged with social justice campaigning and social media with an ability to identify and take advantage of relevant communications opportunities.
PILC is an equal opportunity employer. People with lived experience of poverty, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.
Please do not count yourself out if you feel you do not meet all the requirements and let us decide if you meet the criteria. Training will be offered as part of the opportunity.
PILC exists to challenge systemic injustice through legal representation, strategic litigation, research and legal education.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref 6690
Are you ready to make a difference? Save the Children UK has an exciting opportunity for an ambitious face-to-face specialist to join us as our National Face-to-Face Fundraising Manager. We are keen to hear from highly motivated individuals with proven track-record of successfully delivering large scale agency fundraising programs.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our National Face-to-Face Fundraising Manager, you will set the standard for brilliant, effective fundraising putting our supporters are at the heart of everything we do. You will take the lead, bringing both fundraising and operational expertise to deliver strong data driven campaigns, ensuring its success day to day.
In this role, you will:
- Drive the success of our face-to-face agency program, meeting and exceeding KPIs and targets through effective management of stakeholders.
- Manage budget allocation and optimization across channels, ensuring resources are utilized efficiently.
- Lead the implementation of compliance and safeguarding programs, maintaining the highest standards.
- Support delivery of our innovative fundraiser engagement program, optimizing performance and motivation.
- Utilize data-driven insights to adapt campaign delivery and drive continuous improvement.
- Build strong relationships with agencies through direct engagement and site visits, ensuring transparency and excellence.
- Collaborate with internal teams to improve processes and deliver exceptional results. Lead ad-hoc direct engagement projects as required, contributing to our mission-driven work.
To be successful, it is important that you have:
- Experience of managing the delivery of end-to-end face-to-face fundraising activity or campaigns and teams.
- An in-depth understanding of the F2F landscape and different agency models.
- Experience of designing and delivering exceptional training to drive engagement.
- Knowledge and experience of the compliance environment for charity marketing.
- Experience of managing large budgets.
- Ability to analyse, interpret & explain results with a focus and drive on results.
- Excellent written and verbal communication skills.
- Commitment to Save the Children's vision, mission, and values.
What we offer you:
- A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trusts & Foundations Manager
Salary: £35,000 per annum (pro rata for part time).
Location: London EC1Y Office with Hybrid Home Working
Work pattern: 4 – 5 days per week (28 – 35 hours per week)
About MQ Mental Health Research:
MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
We champion and fund world-class research to transform the lives of everyone affected by mental illness. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness. Having recently launched a new 5-year strategy, MQ is at a critical point in its development.
About the Role:
As the Trusts & Foundations Manager you will be responsible for generating income from grant making trusts and foundations.
You will take the lead on seeking out new prospects and nurturing existing relationships to significantly grow income. You will achieve this by researching sources of funding, devising individually tailored applications, maintaining excellent communications with existing and potential donor trusts and foundations, delivering an agreed income target as well as growing funding from these sources.
We are happy to consider people who want to work full-time (35 hours), or four days per week (28 hours).
Here's a summary of your key responsibilities:
- Proactively identify and research new and pipeline trust, lottery and statutory fundraising opportunities and progress them to application stage.
- Developing the trust and foundation pipeline to generate new income and multiyear grants
- To lead the development of new fundraising proposals for priority fundraising projects, including potential research partnership opportunities where MQ collaborates on a joint bid with another institution
- To carry out targeted and systematic research to establish new high value prospects utilising existing networks, the MQ database, search engines and referrals
- Build long-term relationships with new and prospect trust, lottery and statutory donors, including through meetings, attendance at conferences and events, regular update
- calls/comms and – when possible – direct face-to-face engagement.
- Report on performance against agreed budgets and targets
- Capitalise on the expertise and networks of MQ’s senior volunteers, including working closely with MQ Trustees and other Development Team colleagues to maximise existing opportunities for introductions, including the Lord Mayor’s Appeal
About You:
This role is for you if you are an experienced trusts and foundations fundraiser, with good knowledge of the sector. You'll have demonstrable experience of securing five and six figure grants to achieve annual income targets, both through stewarding existing supporters and through researching and cultivating a pipeline of new opportunities.
You will also be skilled in understanding and translating complex information and turning it in to compelling written proposals, for grants, corporate partnerships and major donors.
We do require someone who is proactive, hardworking and results-orientated.
Essential role requirements include:
- Experience of trusts and foundation fundraising and able to demonstrate continual growth in expertise and results in this area.
- Good understanding of the trusts and foundations fundraising environment and associated processes and different types of grant making bodies.
- Excellent communication skills, including the ability to write concise and inspiring funding applications and to make presentations.
- Creative thinker, with ability to identify funding opportunities and match them with the right trusts.
- Good interpersonal, influencing and relationship-management skills, at all levels.
- Ability to work as part of a team and spot opportunities to grow and develop relationships for the good of the organisation.
You will be driven to ensure that projects are delivered to the highest possible standards and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.
Desirable Skills:
- Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
- Experience of using Monday[dot]com
What We're Offering You:
In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 28 days plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. The Head of HR also runs internal development sessions for all staff through our training programme, MQ Academy.
We look forward to hearing from you.
Closing date: Friday 15th November 2024
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
The Job (in a Nutshell)
We are looking for someone to build and maintain partnerships with schools, colleges, and youth organisations. Your goal will be to offer these groups exciting outdoor learning residentials that inspire young people.
Your role involves managing a list of current customers, ensuring they keep coming back, and finding new business opportunities. You’ll be part of the Education team, working to meet performance goals and enhance customer experiences. Building strong, positive relationships with customers is key to ensuring their ongoing commitment to our programs.
Who We’re Looking For
You are a results-driven team player with a solid understanding of the education sector. Ideally, you have at least one year of experience in sales, such as an account manager or a similar role.
You are passionate about outdoor learning and share our values and ways of working.
Your Experience
- Communication Skills: You can communicate effectively and build strong relationships with both internal and external professionals.
- Organisation: You are highly organised, pay attention to detail, and maintain high standards of communication, both on the phone and in writing.
- Negotiation: You have good negotiation skills.
- Independence: You can work independently and take initiative.
- Technical Skills: You are confident using Microsoft systems.
- Presentation and Social Media: You have strong presentation skills and are adept at using social media, especially LinkedIn, for client engagement.
Areas of Responsibility
- Revenue and KPIs: Meet revenue targets and other key performance indicators for the education team, ensuring both individual and team goals are achieved.
- Customer Understanding: Develop a deep understanding of customer needs through effective questioning and research.
- Collaboration: Work with other teams to ensure the best fit for customer programs.
- Sales Proposals: Create compelling sales proposals to win new business.
- Customer Records: Maintain customer records using our Microsoft Dynamics CRM system.
- Relationship Management: Use sales techniques and relationship management skills to overcome challenges and retain business.
- Charitable Funding: Promote and allocate charitable funding to customers based on need.
- Liaison: Work with all areas of the organisation to maximise opportunities.
- Market Knowledge: Develop an in-depth knowledge of customers, the region, the education market, and sales techniques to drive success in your role.
Other
- Some evening, weekend, and overnight work will be required, including attending taster sessions, client visits, and centre visits.
- You’ll also need an enhanced DBS check.
- This role is perfect for someone who loves working with people, has a passion for outdoor education, and is driven to achieve results. If this sounds like you, we’d love to hear from you!
Salary and benefits
- Salary £26,000 - £30,000 per year + Bonus. Starting salary is dependent on experience
Benefits:
- Annual Leave of 24 days, plus bank holidays. Annual leave increases by 1 day per year to a maximum of 30 days, plus bank holidays.
- Life Assurance: 3 x salary, covered from start date; includes Employee Assistance Helpline.
- 8 weeks’ sick pay at full salary in any 12 months.
- Long-term Disability Insurance: 2/3 salary less state incapacity benefit after 6 months’ absence for up to 5 years, covered from start date
- Employee assistance programme Unum: In the form of an app, with easy access to medical and mental health support. Ranging from instant GPs appointments to physio or counselling services.
- Personal Accident Insurance while at work or commuting.
- Health Cash Plan with Medicash: a taxable benefit
- Pension Scheme (currently Standard Life): Auto-enrolment of all staff after 3 months service
- Berghaus uniform items provided and the opportunity to purchase Berghaus products at discount
- Staff bursaries: discounted course fees for family members
Plus!
- Personal Adventures – Outward Bound has a positive attitude to extended/unpaid leave (forward planning is required)
Hours of work
- You’ll work an average of 37.5 hours per week.
Settling in period
There is a 3-month settling in period from contract start date.
How to apply
If you are interested, please drop an email with an up-to-date CV and covering letter of no more than 500 words to Sarah Shutt. Speciying if you are interested in a permenant position or a 12 month contract.
The closing date is 8th November 2024. Interviews will take place on 18th November 2024
at Head Office in Hackthorpe, nr Penrith on (or via TEAMS / Zoom if appropriate).
We currently have a permanent and 12 month opportunity available. Please specify which opportunity you are interested in.
To inspire young people to realise their potential through learning and adventure in the outdoors.
Important Note: Due to the nature of the role we will only consider applications from candidates based in or around Birmingham.
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
We are looking for people who are: passionate about addressing economic injustice, hold a deep knowledge and connection to Birmingham and are capable of working with and supporting changemakers and community groups across the city.
We have worked in Birmingham for five years and the need and urgency for our work is greater than ever, with the many live grassroots campaigns across Birmingham mobilising people to come together to save libraries, youth services and social housing. We know that a shared root cause of all of these crises is the city’s economic system.
This role leads our work across Birmingham to help build our collective capacity to analyse, strategise and take action for economic system change in the city. It will coordinate our Programme team to deliver different initiatives that support a growing movement for economic justice across the city - particularly focused on building support and engagement amongst grassroots changemakers and communities experiencing economic injustice. It will manage projects and resources, conduct programme development and delivery, oversee outreach and partnerships, changemaker recruitment and contribute to fundraising - ultimately play a key role in shaping our regional impact. This position is crucial in coordinating our work across Birmingham and driving meaningful collaboration with local and national stakeholders, in particular working collaboratively with Economic Justice Brum, a long term initiative working on local economic systems change.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here:https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
Birmingham Programme Development
- Working closely with the Programme Director and the Programme Team, lead the translation of People’s Economy’s strategy into a programme of work in Birmingham
- Working closely with the Programme Director and the Programme Team, identify the resources People’s Economy needs to deliver its strategy in Birmingham and contribute to fundraising for the organisation’s programme of work in Birmingham
- Working closely with Programme Director lead outreach and relationship building with community and civil society partners, including members of the Economic Justice Brum
- Working closely with the Head of Community, lead the development of People’s Economy’s programme of outreach and relationship building with changemakers in Birmingham including current grassroots campaigns such as Save Birmingham, Save Birmingham Youth Service (SBYS), Ladywood Unite, Save Druids Heath and the Birmingham Fair Housing Campaign.
Birmingham Programme Delivery
- Working closely with the Programme Team, coordinate the delivery of People’s Economy’s programme of work in Birmingham and ensure it is well embedded, integrated and supportive in the local economic justice landscape
- Play a leading role in our collaborative work with Economic Justice Brum ensuring consistent coordination, support and relational working
- Lead our work on developing and delivering a creative communications plan for Economic Justice Brum, as People’s Economy is its appointed communications partner
- Lead on organising the logistics and resources required to effectively deliver People’s Economy’s programme of work in Birmingham
- Working closely with the Programme Team, coordinate the monitoring, evaluation and learning of People’s Economy’s programme of work in Birmingham
- Working closely with the Programme Team, recruit and onboard changemakers from Birmingham to opportunities within People’s Economy’s training and support programmes
- With support from the Head of Training, contribute to the delivery of learning and skills sessions when appropriate
- Facilitate spaces and workshops for our changemakers, partners and other stakeholders
- Maintain relationships with changemakers from Birmingham while they are involved in People’s Economy’s programmes and act as a key point of contact
Supporting other work strands
- Feed into the development and implementation of other work strands including community building and the organisational communications strategy
Managing projects and people
- Work with the Head of People and Operations to recruit freelancers to help deliver People’s Economy’s programme work in Birmingham
- Line manage freelancers contributing to People’s Economy’s programme of work in Birmingham, and any staff roles which (in future) report to Programme Manager Birmingham
- Manage (or contribute to) non-programme projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
- Work collaboratively with the Programme Team to ensure a joined-up approach across People’s Economy’s work Financial management and income generation
- With support from the Programme Director, develop and manage budgets for programme work in Birmingham
- With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders
Financial management and income generation
- With support from the Programme Director, develop and manage budgets for programme work in Birmingham
- With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
The Data, Digital and Technology Team sets the heartbeat for Crisis’ core systems., equipping Crisis staff, members and volunteers with the modern technology toolkits that will help us end homelessness
About the role
As our IT Infrastructure Engineer, your technical expertise and problem-solving skills will ensure our systems operate smoothly. In recent years, we have made significant strides to advance our technology environment, with wide-scale cloud migration enabling a hybrid workforce. You will not only maintain our IT infrastructure but also proactively identify and deliver improvements across our networks, servers, hardware, and telephony. You will ensure industrial-strength identity, account, and endpoint management. Additionally, you will collaborate closely with the Service Delivery Team to achieve successful incident management and excellent service request outcomes.
You will see the impact of your work through site visits and engagement with staff and volunteers. This is an opportunity for you to use your skills to help us end homelessness while working in a flexible and supportive environment.
About you
If you love putting your brain to work on how to tackle systemic IT challenges, this is the role for you. We are looking for a highly organized engineer with experience in prioritization and working with a team to efficiently execute tasks. You will be an excellent communicator and work collaboratively with customers to design the best solutions together.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 10 November 2024 at 23:55
Interviews will take place on the 18-20 November 2024
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team.
The client requests no contact from agencies or media sales.
Action for Conservation is a grassroots charity using pioneering approaches to inspire and empower young people from diverse backgrounds, between the ages of 12 and 24, to become the next generation of environmental leaders. We're looking to appoint a Senior Programmes Manager - North West (Maternity cover) to help us shape and manage our programmes for young people nationally and lead our work in the North West.
Key terms
Start date: as soon as possible
Starting salary: £36,749.45 - £40,773.98 depending on location and experience
Contract: Fixed-term for 12 months, with possibility to extend this if needed
Hours: Full-time, 35 hours per week
Evening and weekend work: Regular evening and weekend work, including residential work, will be required. Time off in lieu (TOIL) can be taken for overtime worked.
Location: Remote or Manchester/London/Bristol (hybrid) - to be agreed with the successful candidate
Travel: Regular travel to Manchester and the North West of England will be required where this is not the jobholder’s usual place of work, as well as occasional national travel for meetings
About the role
This opportunity comes at a unique and exciting time in the evolution of our charity, as we look at how we continue to grow our work sustainably and deepen the connections between our youth and land-based work streams.
As Senior Programme Manager, you will have the opportunity to shape our work nationally as well as lead our programmes in the North West of England, enabling us to grow our reach, deepen our impact and ultimately deliver our mission. Your work will ensure that across our programmes we offer young people meaningful and impactful opportunities to take action for people and the planet and have a voice in shaping the future of our landscapes.
You will work closely with and report to the Head of Impact and Programme Operations. You will also line manage the other regional Programme Managers and a team of two Programme Coordinators in the North West, and will collaborate with the Land-Based Projects and Policy Lead and the Land-based Project Coordinator at the intersection of our youth programmes and land-based work.
With support from your manager and in consultation with the other regional Programme Managers, you will translate our annual programme strategy into a robust cross-regional implementation plan covering both programme design and operations and make tangible improvements to enhance efficiency and impact across our regions. You will also be responsible for ensuring that our programmes are delivered as planned, to a high standard in line with best practice and cohesively across regions, and that regional objectives and targets in the North West are achieved.
The ideal candidate will be a highly capable and experienced project/programmes manager and team leader with a proven track record of motivating and supporting others to achieve the best possible outcomes for your team and your programmes.
Key responsibilities
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Lead Action for Conservation’s work in the North West, ensuring that regional targets and objectives are achieved and supporting the expansion of our programmes and projects in line with our organisational strategy.
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Support the cross-regional planning and management of our programmes to ensure that programmes are delivered on time and to budget, to a high standard and cohesively across regions.
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Line manage the other regional Programme Manager and the North West Programme Coordinators, providing leadership, guidance and support as needed.
For a full job description and person specification please see the Recruitment Pack.
Why work with us?
You’ll be joining a young, mission-driven team who truly love what they do. Working with young people is always rewarding, sometimes challenging and never boring, and you’ll get to experience first-hand the positive impact that your work has. We work hard whilst maintaining a positive work-life balance and spend lots of time outdoors. In 2023, we were recognised by Escape the City as one of the top progressive places to work from over 13,000 nominations, after a rigorous assessment across six criteria, including Mission, Impact, People, Planet and Innovation.
Some of the benefits of working at Action for Conservation include:
- 25 days of annual leave plus public holidays, plus one additional day for each year served up to a maximum of 30 days
- Up to 5 days of professional development leave and up to 4 paid volunteer days each year
- A workplace pension with 3% employer contributions
- Access to flexible working to help you maintain a healthy work-life balance
- Regular team and organisational away days in the great outdoors
- Joining a growing organisation with the possibility to progress within the team as opportunities arise
- A robust training package and a bespoke development plan to support your progression and career aims
- Opportunities to share your voice and shape the direction of our work, ensuring that our content is relevant and reflective of your interests and the issues facing your community
- Seeing the impact of what you do, as you transform young people's lives
Our commitment to diversity
Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. Currently, the environmental sector is the second least diverse in the UK, with just 4.8% of employees from ethnic minority backgrounds. If the environmental movement is to succeed in creating a greener future that supports society as a whole, we need diverse voices at the heart of our programmes. We therefore encourage people from demographics that are currently underrepresented in the environmental movement to apply.
Guaranteed interview scheme
We particularly encourage applications from people from ethnic minority backgrounds or living with a disability or long-term health conditions. We will offer an interview to any candidates from ethnic minority backgrounds or living with a disability who opt into our Guaranteed Interview Scheme when applying and who meet the essential criteria for this role.
How to apply
The deadline for applications is Sunday 10 November 2024 at midnight. Please click on 'Apply' to complete the online application form.
If you would like further information, support with access requirements, such as an adjustment to the application or interview process, or an informal chat, please contact us by email.
Building the next generation of nature conservationists
The client requests no contact from agencies or media sales.
We are recruiting a Programmes Officer to work across projects in our Sector Support programme, working closely with a Senior Programmes Manager.
This is an opportunity for you to use your excellent organisational skills to coordinate programme events, build relationships with funded partners, and maintain good records across our systems. You will support the efficient delivery of our programmes and sector support initiatives for organisations who work on the frontline of social welfare legal advice.
Working in an energetic, friendly and busy team, you will be able to make a significant and positive contribution from the start. We are a small organisation making huge strides in our mission to make access to justice available to more people in need.
You will have a passion for social justice and enjoy utilising your strong communication skills to support programmes and initiatives that strengthen the advice sector.
Overview of post
- To organise and develop the London Specialist Advice Forum with the Senior Programme Manager.
- To identify emerging issues that affect forum members and liaise with the forum members, the steering group, and external legal and non-legal organisations to discuss potential solutions.
- To identify and report pilot projects that emerge from needs identified through forum members.
- To identify emerging issues that affect specialist legal advice providers and support relationships with the key external strategic and policy organisations to raise these issues.
- To ensure that the work of funded partners is communicated to a broad audience through generating content for newsletters, our web site and online presence.
- To provide support to the Sector Support and Grants team in the running and development of other sector support schemes such as money saving initiatives, funding programmes, and others.
- To assist with the recruitment and management of volunteers.
Benefits
- 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
- Hybrid working
- Flexible working options
- Employee Assistance Programme
- Contribution to pension scheme
- Continuing personal development opportunities
- Enhanced maternity/adoption and paternity leave pay
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
A fantastic opportunity to lead the development and delivery of our Service Pledge programme, working with healthcare professionals and patients to improve experience of care in breast cancer services. You’ll manage a small team based across the UK as well as working closely with colleagues in services and policy to ensure people with breast cancer receive the best possible standards of care across the UK.
About you
As a strong project manager, you’ll be experienced in patient involvement and service improvement with excellent interpersonal and organisational skills. You’ll be confident managing a team working in a hybrid environment, supporting them to deliver long-term projects within agreed timelines and budget.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role has a flexible location, with the successful candidate being primarily based in one of our 4 offices (Cardiff, Glasgow, London or Sheffield). Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: 9am on Wednesday 6 November 2024
Interview date: Wednesday 13 and Thursday 14 Novemserber 2024 (interviews will take place virtually via MS Teams)
Team Administrator (CYP Engagement Team)
£31,531.00 pa plus excellent benefits
London WC1 and home-based
35 hours per week
As Team Administrator for the Children and Young People’s Engagement Team, you will be responsible for providing vital administrative support to a dynamic team working with children, young people and parents all over the UK.
The Team Administrator will provide administrative or logistical support to different team projects, working groups, committees, events or activities. This will also include supporting the finance functions for the Team and managing purchase orders, invoices and expenses and supporting the project teams by drafting and preparing documents. In addition you will ensure all phone and email queries are answered, using clinical experts and team colleagues for advice if necessary.
You will also be responsible for planning, coordinating and communicating online/face to face project or programme meetings and activities with the support of the project managers, coordinator and youth voice advisors.
Reporting to the Head of Children, Young People & Engagement, this is a varied role in which you will have the opportunity to support the work of different engagement projects through assisting and disseminating project reports, joining sessions with children and young people across the year, and the managing of project materials.
Educated to a good standard you should have extensive administrative experience or skills and have well-developed experience and knowledge of Microsoft applications along with proven proof reading and minute taking abilities.
With demonstrable interpersonal, communication and organisational skills, you should have the ability to coordinate several projects concurrently whilst having excellent report writing skills, being able to present information in a fluent and persuasive manner to people at a range of levels.
Experience of problem solving, identifying solutions and setting up new systems or mitigations in relation to complex and dynamic administrative activities is essential.
Knowledge of website maintenance and social media experience would be desirable, as would a background of working in direct delivery teams, supporting those who work with children and young people.
The Administrator role offers the opportunity to work closely with those in the field of child and youth engagement, youth volunteering and children’s rights. In this role you will start to gain knowledge of children’s rights and what matters to children and young people within child health by actively participating in the Children and Young People’s Engagement Team’s programme of activities, helping us achieve our aims.
There will be occasional evening and weekend sessions/events throughout the year where you will also be required to attend to support the event.
The Children and Young People’s Engagement Team undertakes a varied programme of work in supporting under 25s, parents and carers to get actively involved in the work of RCPCH, using youth work and social action approaches.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The College will require a full Disclosure Barring Service Check to be undertaken for this role. This role is exempt from the Rehabilitation of Offenders Act 1974.
Closing date: 4 November 2024
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.
The client requests no contact from agencies or media sales.
Job description
Digital Communications Manager
Job Location: Hybrid, with two days a month working from our London (Victoria) offices and/or at our members’ events in line with the role. After passing probation, up to six weeks ‘super remote’ working per year, where you can work anywhere in the world.
Holiday: 27 days per year, plus 3-day winter shut down, plus eight flexible bank holidays (annual leave is pro-rated to 0.6 FTE)
Hours: 22.5 hours per week (0.6 FTE)
About the Fair Education Alliance
The Fair Education Alliance (FEA) unites nearly 300 member organisations under a shared vision that no child’s educational success is limited by their socio-economic background. Our members (charities and social enterprises, think tanks, businesses and foundations, youth organisations, unions, universities and schools) are working collectively to create an inclusive system.
Why we need you
Effective communications are crucial if we are to achieve our vision, and we need our digital communications to take centre stage. This is an exciting new role for someone who has experience in digital communications and marketing and wants to play a significant part in a small but influential organisation.
In 2024 we are redefining our Communications Strategy, and you’ll be at the heart of this change. Working with our Head of Communications and work area leads, you will manage and develop our digital channels to reach key audiences, drive engagement with our member organisations, and increase public awareness of educational inequality. You will have a creative and engaging approach to content creation, working closely with the Secretariat and Alliance members.
If you are a digital communications all-rounder, then this role is for you. In a typical day you could be speaking to our Youth Steering Group, creating content to support the launch of our latest report, building our email newsletter, or developing social media strategy to engage key policy influencers.
You will be equally at home managing day-to-day tasks, creating compelling content, and shaping strategy. You will be able to balance a data-informed approach with an instinct for good content.
What we’re asking of you
Leading the delivery of our brand and communications across all digital channels
- Create and deliver content across our social media channels that engages our audiences so we can achieve our objectives.
- Champion our members and their activities, involving members in content creation and digital campaigns.
- Work with area leads to develop and deliver organic and paid digital marketing campaigns and activities.
- Ensure our website is regularly updated with relevant and timely content.
- Manage our regular email newsletters, including our weekly Member Bulletin. Compile content, schedule contributors and build email campaigns.
Supporting development and delivery of communications strategy
- Support the Head of Communications and Senior Leadership Team to develop a sustainable, effective communications strategy.
- Develop channel strategies to grow audiences and increase engagement.
- Ensure digital communications activity is well planned, with clear objectives and metrics, in line with our communications strategy.
- Establish clear ways of working and guidelines, where appropriate, and ensure best practice is followed by staff and contributors.
Managing and monitoring our digital channels
- Monitor our social media channels, identifying opportunities and risks. Where appropriate, escalate risks to Head of Communications and agree mitigation.
- Regularly respond to comments and posts on our social media channels
- Ensure channel analytics are recorded and analysed, and learnings applied. Provide data and analysis for quarterly board reports, as well as monthly communications briefings.
- Monitor search engine performance and look for opportunities to create SEO-friendly content.
See attached Job Description for all essential and desirable skills and how to apply.