Engagement Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
LOCATION: Hybrid - to be discussed at interview
SALARY: £34K pro rata and negotiable dependent on experience
REPORTING TO: CEO
DIRECT REPORTS: None
WORKING WITH: Fundraising & Marketing Teams
HOURS: Full time although part-time considered to be discussed at interview
12 month contract maternity cover commencing January 2025 (start date to be discussed at interview)
BENEFITS:
- 28 days annual holiday pro rata inclusive of bank holidays.
- Supportive and flexible working environment. Birthday given as holiday.
- Employee Assistance Program
- Workplace Pension
ABOUT THE ORGANISATION:
We are a national charity based in North Devon and work to re-home ex-commercial laying hens which would otherwise go to slaughter. As a result of our work hens are now the fourth most popular pet in the UK and hen adoption is hugely popular, we have rehomed over 1,000,000 hens and counting!
If you are an experienced fundraiser interested in joining our dynamic, friendly and enthusiastic team, please check out our latest role and get in touch.
ABOUT THE ROLE:
As our Individual Giving Manager you will organise and oversee all our individual giving activities. You will develop income and engagement from individuals working across a range of income streams including but not limited to Regular Giving, Philanthropy, Legacy, Appeals and Lottery.
You will also oversee strategy with a view to gaining ongoing growth, through developing engaging fundraising campaigns and delivering high quality, timely and personalised stewardship to recruit new and retain existing supporters.
You’ll be an experienced fundraiser with a proven track record of using a variety of direct marketing techniques to grow Individual Giving. You will work closely with our MarComms team to create content across various channels ensuring relevant and engaging communications are sent to supporters across email, BHWT newsletters, social media, BHWT magazine and video.
KEY AREAS OF RESPONSIBILITY:
- To develop and deliver strategy across Individual Giving in an effort to maximise income.
- To steward and recruit donors whilst developing and retaining regular and cash givers.
- To manage a calendar of compelling fundraising projects and campaigns including direct marketing appeals across electronic, postal and social media channels.
- To utilise insight and data to set, monitor and evaluate campaigns and revenue performance.
- Management of our BHWT lottery.
- To build and nurture effective relationships with a number of segments including major donors, regular givers and pledged legators, increasing value and loyalty from new and existing donors.
- To examine supporter data to identify patterns and trends, helping to build and develop insights into BHWT supporters.
- To segment various data audiences for postal appeals using Salesforce.
- To explore and test new methods for donor recruitment and retention.
- To analyse and report on fundraising activities to maximise return on investment and feed key findings to the CEO.
- Collaborate closely with MarComms to build understanding and support across the organisation whilst delivering rewarding, interconnected projects and appeals.
- To create and update donor records ensuring accuracy and consistency at all times.
- To provide support to other areas of fundraising where appropriate.
- To undertake ad hoc tasks from time to time as required.
ESSENTIAL QUALIFICATIONS AND EXPERIENCE
- A strong empathy for animal welfare and the work of the BHWT
- Demonstrable successes in growing income across multiple IG revenues with a wide range of activities, campaigns, and appeals
- Proven experience of researching, evaluating, testing and implementing successful fundraising products or activities
- Experience of utilising performance metrics and KPIs for donor acquisition, cost-benefit, and return-on-investment analyses
- Proven experience of campaign management and delivery
- Track record of developing and optimising supporter-focused content and products that increase reach and engagement across a wide range of channels
- Experience of using a fundraising database and segmenting relevant fundraising data
- Ability to drive success and inspire others to ensure relevant targets and standards are met
- Ability to prioritise and manage a busy programme to ensure the smooth running of a full calendar
- Exceptional interpersonal skills with the ability to influence and persuade a wide range of stakeholders including suppliers, supporters, and colleagues
- Excellent written and verbal communication skills, with the ability to communicate effectively to different types of audience through various channels
- Thorough knowledge of fundraising regulations and data protection
- Experience of using Microsoft Office Suite
DESIRABLE
- Working in a national charity
- Knowledge/understanding of Salesforce
- Knowledge/understanding of GiveWP
ESSENTIAL PERSONAL ATTRIBUTES
- Commitment to delivering a high quality service
- Excellent time managements
- A proactive approach to all areas of work
- Ability to work independently or as part of a team
- The ability and social skills to work collaboratively with staff at all levels.
- Flexible and adaptable approach to work demands across the whole organisation
OTHER
- Willing and able to work occasionally out of hours
- Fundraising Experience: At least 1 year (required)
Expected start date: Early January 2025 - to be agreed
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Equal People mencap, we are proud of our 36-year history of supporting people with learning disabilities, autism, complex needs and experiencing mental health needs. We support adults at risk and vulnerable children in RBKC and Westminster. We offer a wide range of support options and activities.
We aim to support each individual to pursue their aims and dreams, live the life they choose and access, participate in and contribute to their local, and the wider community as much as they wish.
Our Charity has member representation at every level, including 50% of the Board. Inclusion, dignity, respect and the promotion of the rights, opportunities and choices of the vulnerable adults and children we support are key to our ethos and values.
We are rapidly growing and now provide over 1,000 hours per week of support We aim to be the best social care employer in London.
We are looking for someone who loves a challenge, is creative and has a passion for positive change, with the confidence to make decisions under pressure. You will be self-motivated and determined to achieve the best outcome for the people we support. You will achieve this through leading and motivating a dedicated team of support workers to ensure and maintain the delivery of high-quality support.
The successful applicant will need to be confident in communicating with the people we support, staff, family members and partner agencies.
To be considered for this role you must have experience and knowledge within the social care sector, experience of working with working with people with complex needs would be desirable. You should also have experience leading teams in Learning Disability services. As this service is registered for personal care/supported living you will be supported to undertake your registration with CQC.
You will be responsible for the continued positive outcomes for the people that we support through management of the services. You will be responsible for cultivating and contributing to a "continuous improvement" environment and will be proactive in the management of your staff, the rotas, and the budgets for your services.
You will be responsible for the quality of the service, as well as the finances and team performance, ensuring that the people that we support are given opportunities to pursue their interests and life goals. Some of the people we support have profound and multiple learning disabilities alongside other complex healthcare needs such as physical disabilities, Epilepsy, Dysphagia, non-verbal, require peg feeding and some may require involvement with manual handling and supporting people with all aspects of their personal care.
Whilst it is not essential that you have direct experience as a Manager, it is important that you have some management experience, and a good knowledge of the health and social care sector. You will be working within the supported living environment.
The role will challenge, excite and never be dull but will be truly rewarding.
You must be competent in using IT.
Your working week is flexible covering 7 days per week and will include working weekends and an on-call rota shared with your Senior Support Workers. Flexibility is key.
NB CLOSING DATE 12th DECEMBER - INTERVIEWS MID JANUARY
DUTIES AND RESPONSIBILITIES
1. Ensure everyone receives a service that:
• plays to their strengths.
• helps them overcome barriers.
• achieves the outcomes they wish.
• works to increase everyone’s independence, opportunity, choice and control.
• has a positive view of risk-taking whilst ensuring awareness of safety, security and safeguarding.
2. Work in a consistent and positive way with managers and other team members to ensure receive a great service from the whole team. Ensure all EPM policies and procedures are followed e.g. that:
• support plans, referrals and risk assessments are followed up, actioned and reviewed.
• medication processes are adhered to.
• money is managed effectively.
• health and safety practices are carried out.
• records on the Charitylog database are kept up to date.
• information is communicated to staff, members and families in a timely and accessible fashion.
3. Actively lead the Floating Support Team’s development through coaching, training, supervision, appraisals and team and management meetings.
4. Work alongside the Chief Finance and Operating Officer, CEO and Activities and the Trustees to develop and action strategic plans to maintain, develop, and promote EPM and our services.
5. Promote best practice across the service and the organisation through participation in external and organisational wide projects and forums.
6. Participate in the emergency on-call emergency rota (approx 10 nights per month) - £35 per night).
7. Take lead responsibility for the performance and delivery of the support contracts, overseeing the FS Senior Support workers.
8. Ensure performance standards are evidenced and quality is upheld in everything that the team’ do in complying with relevant CQC, contractual and organisational standards, outcomes and procedures.
9. To provide written and verbal reports on outcomes to Trustees at the regular Council of Management Meetings. To monitor and review service user and carer feedback, complaints and incident reports and use this information to inform and improve future services and practice.
10. Lead and manage the team to support personalised rota planning via Charitylog (inclusive of day, night and overnight activity) and service user timetables.
11. To lead the Housing Management service, working with the FS SSWs to ensure tenancies are managed appropriately, records maintained, and reports completed for Housing Associations in a timely fashion.
12. To be responsible for, or delegate recruitment of staff and provide excellent leadership, direction and effective management of the team’s resources and finances.
13. To plan, set and manage project budgets appropriately. To ensure project and individual finances are recorded, managed and monitored appropriately.
14. Ensure professional standards and best practice act as key drivers within a culture of continuous service improvement, value for money and safe practice.
EPm operates within a constantly changing environment and as such work priorities and targets may change. The organisation reserves the right to make reasonable changes to the job description and accountabilities in order to meet client needs
Turning dreams into action at the pace of the individual.
The client requests no contact from agencies or media sales.
Salary: Up to £37,619 (pro rata)
Hours: 30 - 37.5 hours per week (we’re flexible!)
Location: St. Michael’s Hospice, North Hampshire
Are you a people person with a passion for community, events, and making a real impact? We’re looking for an enthusiastic fundraising professional to head up our Community Engagement Team! You’ll help us bring in vital support by managing corporate and community fundraising, and inspire even more people to join in our Hospice-led events like the Moonlight Walk and Light Up a Life.
What You’ll Do:
- Lead & Inspire: Oversee a dedicated team, driving funds and engagement through amazing events and partnerships.
- Build Connections: Develop new business and community partnerships that align with our mission.
- Represent the Hospice: Be our champion at community events and speaking opportunities, spreading the word and growing our presence.
- Stay Flexible: No two days are alike! Some evenings and weekends are part of the adventure.
What You’ll Bring:
Experience in fundraising is great, but if you’ve got skills in leadership, relationship-building, and meeting income goals, we want to hear from you! You’ll be a natural at connecting with people and helping supporters reach their fundraising goals.
Perks:
- Flexible hours and hybrid working options
- A fantastic team dedicated to making a real difference every day
- The chance to use your creativity and skills for a meaningful cause
Ready to Apply?
Send us:
- A cover letter telling us why you’d be perfect for this role (required!)
- Your CV
- Completed application form (downloadable from our website)
For a quick chat about the role, contact Sarah Shearman.
Join us – let’s make a difference together!
Closing date: Sunday 1st December 2024
The client requests no contact from agencies or media sales.
Are you passionate about addressing the injustice and inequality caused by poverty in the world? Do you feel a sense of satisfaction in interacting with people and inspiring others? Are you motivated by achieving and surpassing targets?
Here at Tearfund we are passionate about empowering communities to be able to lift themselves out of poverty and have a vision of seeing communities released from material and spiritual poverty through the local church.
To help achieve this the Telephone Engagement team are looking for a passionate and personable communicator who can actively develop our relationship and engagement with supporters. You will mainly use the telephone and other non-face to face communications and will have the ability to influence and encourage others, with excellent verbal communication skills as well as being self-motivated and tenacious. Above all you will have an enthusiasm and energy to deliver a great supporter experience and ensure we reach our income targets to fund this transformational work. To achieve this we are looking for; Be comfortable contacting people by phone that they have never met
- Have a positive, vibrant and enthusiastic character which is contagious
- A great listener who can use active listening skills
- Will be confident in asking for financial support.
- Thrives in achieving and surpassing financial targets.
- A self-starter who will use their initiative and drive to develop relationships and achieve income targets
The role will require excellent data entry and IT skills as well as the flexibility to work to the supporter's convenience.
If you dont feel you meet all the 'experience' criteria but think you have the ability, personal qualities and passion for the role then we would love to discuss the option of a training position with you.
Please note: This is a part time (28 hours per week) home based role with a minimum of 14 hours per week worked between the hours of 17.00 – 21.00 during the week, or 11.00 – 18.00 on a Saturday at home. One day a week must be worked from the office. The part time salary is £23,734 per annum.
Location: The role will need to be based either in Glasgow or Belfast as well as from home, to align with the two in-country teams, utilise local knowledge of the specific audience demographic, and have a good understanding of the regional strategy. You'll need to visit the Teddington office for two days every two months. All travel and overnight accommodation expenses covered.
Applicants must have internet connection at home though a phone and phone line will be provided. All applicants must be committed to Tearfund's Christian beliefs.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
It's a really exciting time to join Marie Curie as we expand the capacity of the social media team and have a refreshed brand and social strategy. We have a highly ambitious and creative team ready to rise to all the opportunities and challenges Social Media in 2024 brings.
The Social Team is made up of a Senior Social Media Manager, two Social Media Managers and a Social Media Assistant. We sit in a wider Brand and Engagement team that includes digital marketing, email and brand.
In this role you will be leading on content, managing the calendar and working with our wider teams on the planning and delivery of Marie Curie campaigns including the Great Daffodil Appeal and the Nobody Should Die in Poverty campaign. This role is vital to the organisation; collaborating with colleagues and key stakeholders across the charity to bring our brand, our services, and our mission to life online.
You will be responsible for:
Channel management and reputation: you will manage daily content across Twitter, Facebook, Instagram, Tik Tok and other social platforms with a combined audience of nearly 800,000 followers.
Social media strategy: you will also be responsible for the development of social media strategy for key campaign activity, e.g. Great Daffodil Appeal, National Day of Reflection, and brand campaigns, as well as ensuring social media is integrated into wider communications and marketing plans.
Content creation: leading on content across our national channels, you will work with colleagues in the PR, Content and Creative teams to plan and develop daily content.
Budget management and paid activity: you will lead on our organic paid strategy, working closely with our Digital Marketing Manager, and liaise with external agency on a weekly basis to review and refine our approach. You are the budget holder for this activity, including decision making to optimise best performing content and to maximise reach and engagement.
Regional strategy: you will lead on our regional social media strategy reflecting our aim to become a place-based organisation, working with key stakeholders across the nations, to ensure our local presence is engaging, vibrant and complements our national activity.
Key Criteria:
An experienced social media expert to bring insight, passion, and talent to the organisation and team.
Experience of social-first content development, across Instagram, Facebook, Twitter, Tik Tok, Linkedin and Youtube.
Proven ability in using data measurement and insights to improve and optimise social performance. Proven track record of developing, managing, and growing successful online communities
A degree is not essential for this role however we expect you to have previously:
Created, developed and delivered social media strategy and plans (including managing content, engagement, platform development and listening tools).
Managed a variety of key stakeholders, including leading on strategy in devolved nations where appropriate
Application & Interview Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: 8th December 2024. We encourage early applications as we will be conducting screenings in advance of the deadline.
Salary: £34,500-£38,324 per annum pro rata
Contract: Permanent, part time 14 hours per week
Based: This role is predominantly home-based and can be based anywhere within the UK. You will be expected to travel to our sites across the UK occasionally. For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan offices in Embassy Gardens (1 day per week in office).
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Subsidised Eye Care
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Part time - 3 days - 8 weeks annual leave
£27,578 - £31,146 FTE
Hybrid and flexible working
Travel across Cumbria
BENEFITS INCLUDE: Company sick pay, maternity/paternity support and carers leave, 4 % employer pension contribution,
Safety Net is a charity supporting the recovery of those affected by rape, exploitation, sexual and domestic abuse across Cumbria.
We offer free advice, support, counselling, therapy and group work to adults, children and young people, who have been affected by abuse and trauma and provide trauma-informed care through a range of services designed to foster recovery and empowerment.
We are looking for an experienced (minimum 2 years) and proactive Volunteer and Community Engagement Co-ordinator who can successfully grow and take ownership of our volunteer program.
You will be adept and motivated about working with and onboarding volunteers and at building relationships with other organisations, community groups, and networks to enhance the volunteer program's reach and impact, ensuring a high standard of support for our clients in our communities.
Key outcomes of the role are:
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Proactive oversight of recruitment, management, and support of volunteers across Cumbria.
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Effective organisation of volunteer-led activities such as craft groups and peer support sessions, ensuring activities align with our approach, representing us professionally and in an engaging manner in our communities.
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Successful coordination of volunteer training, databases, and supporting the Heads of Service by providing accurate and timely reports for funding bids.
You will have skill set and be adept at recruitment onboarding and support of a volunteer programme and volunteers and a great problem solver and people person. The role requires appropriately developed ICT and communication skills.
Closing date for applications: 9am Tuesday 10th December 2024
Interview to be held on Monday 16th and Tuesday 17th December 2024 in person at our Carlisle Headquarters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.
Nightingale House offers a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.
We are incredibly proud that Nightingale House has been rated as “Outstanding” by the Care Quality Commission (CQC).
The Role
Are you deeply driven to help others? Do you have the desire to do this in a creative and personal manner? Being an engagement lead may well be the job you have been looking for.
It is a human need to engage with the world and with each other in a meaningful way. But what does this engagement look like? There are as many answers to that question as there are people in the world. For those who are older and disabled it is a great challenge to maintain the relationships and activities that have supported them through life. As engagement leads at Hammerson House it is our challenge to help them do so and, taking a person centred approach, results in a wide and ever shifting variety of activities and individual interventions for our residents. We are a large and innovative organisation that is always trying to develop new ways to foster community and connect our residents with what matters to them.
We are specifically looking for a new member of the team to work with our residents living with dementia and while this does present particular challenges the rewards are also particularly high.
This is a job of tremendous variety and possibilities and requires individuals who have the energy, people skills and logistical know-how to bring the right ideas to fruition. Experience of working in care is not a necessity and we would welcome candidates with a diverse range of people-facing experiences and those with creative backgrounds. Experience of supporting people with dementia or other neurological conditions would be desirable.
Hours
Full Time – 37.5 hours per week
Salary
£30,000 per annum for the full time role
What is in it for you?
- A friendly, supportive, team working environment
- Subsidised staff canteens
- Training & development opportunities
- 25 days (plus bank holidays) annual leave, increasing over time
- Refer a friend bonus scheme (T&C Applied)
- Perkbox
Apply Now
If you meet the above requirements, we'd love to hear from you! It's also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.
Values
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.
Safeguarding
Our positions are subject to Enhanced DBS Disclosures, which will be completed upon a successful application. All applications will be handled individually, following our policy and organisational requirements. Please do not apply if you require sponsorship.
Diversity
We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Engagement Coordinator
Are you passionate about working with young people or working in the education sector? Can you engage and inspire an audience and build a pipeline of candidates?
We have an exciting opportunity for an enthusiastic and proactive individual to join a fast growing organisation supporting Volunteer recruitment. This role offers some great benefits including home and flexible working.
Position: Volunteer Engagement Coordinator
Location: London/Hybrid
Hours: Full-time, 35 hours per week (flexible working options available)
Salary: £25,934 per annum
Contract: Fixed term, full-time role (9 months), .
Closing Date: Thursday 12th December 2024 (please note that applicants will be screened on a first come first served basis so early application is encouraged, as the deadline may close early)
Interview Date: Week commencing Monday 16th December 2024
The Role
This is an exciting opportunity to be part of a fast growing organisation and team that recruits and develops young leaders to transform the educational and social outcomes of pupils across the UK. The Volunteer Engagement Coordinator position offers you the opportunity to lead on regional attraction work to deliver a pipeline of high quality volunteers and team leaders (where applicable) excited to apply for the City Year programme.
You will contribute to delivering an efficient, effective, end-to-end recruitment service, supporting selection and retention to ensure outstanding volunteers are recruited to deliver excellent outcomes for schools and pupils we work with.
You will have responsibility and autonomy to search for exceptional volunteer and team leaders motivated to drive and shape social change.
Primary responsibilities include:
• Attracting high quality applicants
• Selection of high quality candidates aged between 18-25
• Retention and onboarding volunteers
• Developing marketing and promotional activities
• Monitor and evaluate systems and processes
• Support the recruitment team with wider responsibilities
About You
You will be passionate and inspired to deliver on the organisations mission to recruit and develops young leaders to transform the educational and social outcomes of pupils across the UK. You will be a confident communicator and speaker, with the ability to manage your own time to build a pipeline of candidates.
While it would be an advantage if you have experience of working in a sales, a recruitment setting or of working within an education or volunteering environment… it will be your strong belief, enthusiasm and commitment to the mission and values or the organisation that really drive you forward in this role.
You will be asked to submit a CV and a cover letter as part of your application. If you do have any experience of working with or alongside a charity/third sector organisations either in a paid for or volunteering capacity or have sales or recruitment experience, then we would love to hear about it as part of your Cover Letter.
In return…
Work for an amazing organisation that supports and develops its team and offers some amazing staff benefits including flexible working opportunities. If you want to make a real difference and believe that young people can change the world, we want to hear from you!
About the Organisation
This youth social action charity challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time voluntary service. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.
The organisation are committed to the professional development and wellbeing of all staff and offer a number of core benefits to all employees:
• Pension: up to 5% pension employer contribution matched after 3 months of employment.
• Holidays: 25 days holiday per year plus one additional day per year after two years of employment, capped at a maximum of 28 day (or the pro rata equivalent for part-time staff).
• Grace days: An additional two leave days over the Christmas break.
• Travel: Interest free loan for season ticket or bicycle.
• Volunteering days: All employees can take up to 2 days to volunteer in a mission-aligned charity depending upon length of service.
Due to the high volume of CVs we receive, we can only respond back to the successful candidates. Applications will be assessed as they arrive. Please apply early to avoid disappointment.
Recruitment Coordinator, Recruiter, Volunteer Recruiter, Recruitment Advisor, Recruitment Manager, Recruitment Associate, HR Advisor, Volunteer Coordinator, HR Assistant, Recruitment Associate, Internal Recruiter, Volunteer Recruitment, Recruitment Consultant, Recruitment Executive, Sales, Account Manager, Customer Service, Trainer, Facilitator, Executive, Officer, Education, Teaching, School, Youth, Volunteer Engagement Coordinator, Admin. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.
We are seeking a dynamic Supporter Retention Manager to take MAP’s retention programme to new heights and contribute significantly to sustainable income growth. In this pivotal role, you will develop and implement retention strategies and plans with a focus on regular giving and supporter journeys that deepen loyalty and grow life-time-value. You’ll lead multi-channel campaigns and innovate supporter journeys, ensuring MAP’s loyal supporters stay engaged and inspired. You’ll champion excellence in all aspects of campaign planning and execution, introducing new products and propositions that align with MAP’s Individual Giving and Fundraising strategies. You’ll develop and manage annual budgets, including setting income and expenditure targets and providing regular forecasts and risk assessments. Beyond the role’s core responsibilities, You’ll have opportunities for professional growth and access to training and development to further enhance your direct marketing skills.
About You
we’re looking for a motivated and pro-active individual with a strong background in fundraising or marketing. You’ll have a proven track record of planning and executing campaigns that build long-term supporter loyalty and grow sustainable income. Your ability to manage external partners and analyse campaign performance will be key in optimising results. Strong project management, leadership and communication skills, coupled with your pro-active and collaborative mindset, will set you up for success in this role. If you’re a results-orientated individual who takes a a supporter-centric approach and thrives on leading innovative campaigns, we’d love to hear from you. This is your opportunity to make a tangible difference for MAP supporters and contribute meaningfully to MAP’s vital mission.
Duties and key responsibilities
Leadership and Strategy
• Build and inspire a high-performing, results-oriented team focused on delivering sustainable income to maintain and build on recent growth.
• Hire, performance manage, support and develop the Individual Giving Fundraising Officer.
• Lead the development and delivery of Individual Giving strategies, leading on MAP’s Individual Giving retention strategy with a focus on loyalty, regular giving and lifetime value.
• Work across and develop MAP’s retention products and journeys, including developing loyalty and regular giving appeals.
Planning and Management of Campaigns
• Collaborate with the Head of team and peers to develop team plans aligned with the Fundraising strategy.
• Ensure the team create and optimize insight-driven, supporter-led campaigns, working with the Marketing Manager and Insights lead.
• Ensure processes and systems are in place to track and meet KPIs, including the development of robust testing plans to optimize campaigns based on insights.
• Manage and motivate a range of agency partners and suppliers.
• Ensure compliance with relevant fundraising legislation and stay updated on changes in relevant thinking and laws.
Innovation
• Lead the investigation, testing, and implementation of product innovations using agile methods to test and learn with efficiency.
• Develop bespoke, audience-led supporter journeys, including ongoing journeys for UK and international supporters.
• Proactively stay ahead of emerging trends, and thrive working in a fast-paced, agile manner, acting on learnings to optimize activity.
Budget Management
• Create annual budgets for the Individual Giving programme, setting income and expenditure targets, with support from the Head of team.
• Manage the retention budget, including the regular giving budget, and report on management accounts, reforecast, and assess risk levels.
PERSON SPECIFICATION
Education/training
• Relevant direct marketing/fundraising qualification and/or equivalent experience.
Knowledge / Experience
• Relevant experience in fundraising and/or marketing, with experience of direct marketing and developing supporter/customer journeys and campaigns to build long-term loyalty, engagement and income growth.
• Experience managing a regular giving or loyalty programme.
• Confident with end-to-end project management, including managing multiple projects and priorities at once.
• Experience leading multi-channel, data-led campaigns, including loyalty and cross/upsell/reactivation activity - with evidence of engagement and income growth across channels including mail, email, SMS and TM.
• Strong track record in developing direct marketing strategies.
• Experience in strategic planning, project management, budgeting and forecasting.
• Experience managing external stakeholders and agency partners – including creative/DM, print, SMS/TM and fulfilment agencies.
• Experience in analysing and presenting data for informed decision-making, as well as leading others to develop testing plans and optimise campaigns.
Skills
• Able to confidently analyse results, digest complex data, and extract insights to inform strategies and campaigns. This includes regular giving and audience analysis.
• Expertise in digital and written communication, with a supporter-centric approach.
• Able to balance short and long-term priorities and manage opportunities and risks.
• Effective management and leadership skills, with experience of line management.
• Highly proactive - excellent at networking, communicating, and influencing.
Personal attributes and other requirements
• Commitment to maintain high standards to promote trust and confidence in MAP’s fundraising initiatives.
• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work
• Commitment to the aims, values and ethos of MAP.
• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.
• Support and promote diversity and equality of opportunity in the workplace
• Work collaboratively with others in all aspects of our work
• Abide by organisational policies, codes of conduct and practices
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.
Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification.
The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to enjoy the benefits the simple act of walking brings.
Join us and together we will create a walking nation.
We are looking for an enthusiastic and motivated person to join our Policy and Communications team as Local Engagement Assistant. You will assist the development of campaigning activity and our local volunteer groups, with a focus on working with marginalised groups across the UK to achieve change.
It’s an exciting time for Living Streets, as we are growing our local group campaign network and listening to the voices of communities calling for change. The Assistant will ensure that local groups have the right materials and support to campaign in their area for better streets. They will also help monitor the impact of our local campaigns work.
We welcome people with lived experience of feeling marginalised as well as those who recognise it is everyone’s responsibility to be involved in this work.
This is an exciting role, in a dynamic, motivated and friendly team, and you will have an opportunity to make a real difference in an ambitious campaigning organisation.
Closing date: 02 December 2024 (12pm)
Interviews: W/C 09 December 2024
The client requests no contact from agencies or media sales.
Job title: Recycling Engagement Officer
Salary: Circa £25,129 per annum
Hours: Full Time – 37 hours per week
Contract: 12 month fixed term contract (an extension may be available subject to funding confirmation)
Location: Covering Northumberland
About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential. As an organisation, we are proud of the effective role that our Community Project Managers play in delivering significant social, environmental and health outcomes with communities across the region.
About the role
Working in Groundwork’s Land and Communities Team, and in close partnership with Northumberland County Council and Suez Recycling and Recovery, this post will engage with households and partners across Northumberland to reduce contamination in the recycling waste stream and change recycling behaviours. You will work with the County Council’s Refuse Collection Teams and Waste Managers to deliver a programme of targeted doorstep engagement, monitoring and community engagement activity aimed at reducing contamination and increasing recycling. As a Recycling Engagement Officer you will exercise your delegated powers to address residential waste offences.
A bit about you
The postholder will be hardworking, flexible and passionate about making a difference. You will be a strong and persuasive communicator, able to understand legislation and council policies and to explain these in simple terms to residents through correspondence and conversation. You will be unafraid of getting your hands dirty and comfortable with regularly working outdoors.
Closing date: Midnight on Tuesday 3rd December 2024
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
About BRAC
BRAC is an international development organisation founded in Bangladesh in 1972 that partners with over 100 million people living with inequality and poverty to create opportunities to realise human potential.
About BRAC in Europe
BRAC's European office plays a pivotal role in forging strategic partnerships in support of BRAC’s programmes. We build impactful, long-term relationships with partners whether they be governments, private sector organisations, or major private donors. We also play a leading role in engaging with policymakers in Europe to tackle extreme poverty.
To support BRAC’s global mission and growth ambitions we are embarking on a new strategy to secure long-term strategic partnerships in key European markets, including the UK. We are building a team of exceptional fundraising leaders with the vision, passion and expertise to lead the organisation into our next phase of development.
About this role
The Trusts & Foundations Manager (UK) will be a vital part of our Partnerships team. BRAC has identified Trusts and Foundations in the UK as a key programme partnerships priority, and this role will lead our work to forge and steward new and existing partnerships with trusts and foundations in the UK, including corporate funders.
This role is a fantastic opportunity to become part of a truly unique development organisation formed and led from the Global South, to help take our UK trust and foundations, including corporate portfolio to the next level. We are seeking an entrepreneurial and ambitious fundraising leader, either from the for-profit or not-for-profit sector, with a track record of co-creating strategic partnerships with foundations and corporations, who is a self-starter and will relish the opportunity to grow BRAC’s foundations and corporate portfolio to deliver impactful, long-lasting change.
If this is you, we’re keen to hear from you. Send your CV and covering letter by the closing date of 12 December 2024.
Southmead Hospital Charity is looking for an experienced Individual Giving and Corporate Partnerships Manager to build on already successful programmes, with enough scope and flexibility to take them to the next level.
This is an exciting time to work for an official NHS charity. We've got ambitious plans to grow our income and impact over the next 12 months, including launching a new fundraising appeal to support victims of stroke and neurological injuries. You'll work collaboratively across the team to identify opportunities to reach new audiences, maximise awareness and leverage our existing supporter base to help us reach our goal.
With the help of one direct report, you will be responsible for the planning and delivery of our individual giving and corporate partnerships programme to meet annual income targets. This includes strategic oversight of our individual giving, regular giving and grateful patient programmes.
You’ll get the chance to work as part of our small and dynamic team, with a variety of flexible working arrangements. We're looking for someone with excellent written and verbal communication skills, a passion for our cause and demonstrable experience of developing effective strategies to increase awareness and raise income from individuals and companies.
If you are a dedicated and enthusiastic individual with a passion for supporter engagement and fundraising, we would love to hear from you!
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Please see the attached job desription and person specification.
The client requests no contact from agencies or media sales.
Join our award-winning team and make a life-saving difference to people and animals.
Working as part of the Development team, the Supporter Engagement Officer will play an integral part in driving our fundraising efforts and therefore accelerating the transition from using animals to using human-specific technologies in medical research.
Job Purpose
• Provide first-class supporter care to Animal Free Research UK’s supporters
• Assist with direct and digital marketing and other fundraising initiatives
• Efficiently and effectively maintain the donor database
• Provide assistance to the Supporter Engagement team as required
Download job pack from our website for full role description
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
REF-218 243
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Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?
We are looking for a Fundraising & Marketing Manager to run our day-to-day fundraising and marketing activity. Reporting directly to our CEO, you will play a crucial role in helping us to grow our income across a range of sources including community fundraising, events, individual giving, corporates, and trusts and foundations.
You will also be responsible for all digital comms to our supporters and beneficiaries, including managing our website, social media channels, and email campaigns.
We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development.
We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!
About the role
As Fundraising & Marketing Manager you will:
- Support, inspire and encourage our community to fundraise for us, encouraging repeat involvement and higher targets.
- Help to plan and manage our big fundraising and outreach events (Sector Summit, Fundraising Gala etc).
- Lead on organising our community challenges (34k Challenge)
- Support our CEO with the writing of compelling grant applications.
- Develop and manage our donor and fundraiser database.
- Cultivate and manage relationships with key partners and supporters.
- Manage our merchandise strategy, overseeing inventory management and owning relationships with suppliers.
- Plan and deliver a digital comms strategy to drive engagement amongst our community, support fundraising and raise awareness.
- Create engaging content for use on our social media channels, website and printed materials and lead on a community management strategy.
- Represent us at sector meetings and events.
- Conduct analysis on our fundraising and marketing activity and performance and use insights to inform our strategy.
- Manage a team of two Fundraising Coordinators, delegating tasks to them as needed.
About you
Based within easy commuting distance of our office in Westminster, our ideal candidate would have a proven track record of generating income through different streams, experience of organising events, managing email marketing campaigns and social media channels, and running websites.
Key attributes we are looking for include:
- Excellent written and verbal communication skills
- A high level of organisation and attention to detail
- Ability to work independently and as part of a team
- An enthusiasm to learn and to develop knowledge and skills
- Confidence in using digital technology
We are committed to Equality Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
The client requests no contact from agencies or media sales.