Engagement Jobs
ENS is seeking a Communications Coordinator to play a key role in enabling ENS to fulfil its mission to break the cycle of statelessness in Europe and realise everyone’s right to a nationality.
This is a great opportunity to help us deliver our new Strategic Plan working at the forefront of one of the most pressing human rights issues. The successful candidate will coordinate ENS’s communications work and help raise awareness and galvanise our membership to end statelessness.
The European Network on Statelessness (ENS) is a civil society alliance of over 180 members in 40 countries, committed to breaking the cycle of statelessness in Europe and realising everyone’s right to a nationality. We are dedicated to raising awareness about statelessness, supporting legal and policy development, and building civil society’s capacity to act. At the heart of our work lies the understanding that stateless people and their communities should be leaders of change.
We are looking for someone with a solid track record in developing and promoting engaging content to affect change on hard-to-win issues. The candidate should also have practical knowledge of online communications tools - including Mailchimp or similar email platforms, website Content Management Systems, CRM, and social media management platforms.
Working under the supervision of the Head of Communications, Operations & Development, the postholder will work closely with key partners, members, and other ENS staff to increase the impact of our advocacy work by developing engaging content. They will also support our efforts to put people and communities affected by statelessness at the centre of our communications work.
The post’s day-to-day responsibilities will among other things involve coordinating a busy online website and email publishing schedule, managing social media, and publication design and publishing.
The successful candidate will have experience working in a busy communications environment. The candidate will be highly articulate in English (other languages are an asset) with experience of working with diverse communities and stakeholders.
The postholder will be contributing positively to our dynamic organisational ethos and cross-team working where all ideas are valued, and innovation is encouraged. They will be able to fit well into a fast-paced environment with an international focus. We are looking for someone with interest in developing their skills as we take on new challenges in fulfilling our new strategic plan. The role represents an exciting opportunity for candidates with the necessary aptitude, flexibility, and ambition, as well as a commitment to addressing statelessness in Europe.
We provide a friendly and welcoming team environment. This includes flexible working arrangements and opportunities for learning and professional development.
Our vision is for a Europe where everyone is able to realise their right to a nationality.
The client requests no contact from agencies or media sales.
Social Media Manager
Contract: Permanent, full-time, 35 hours per week
Salary: £43,668 - £45,851 with excellent benefits
Location: London, UK.
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.
About WaterAid:
Want to use your skills in social media management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Social Media Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Digital Content and Experience Team are a group of experts who manage WaterAid's owned digital channels and content. From compelling emails, to thumb-stopping social media content, to finely crafted web content - we're all about telling stories and creating experiences online that raise awareness, inspire brand love and stimulate action.
About the Role:
As our Social Media Manager you'll have an exciting, busy and creative role. You'll be the owner of our social media channels, responsible for bringing our strategy to life and working with lots of other teams to ensure the best use of social media to achieve wider organisational goals too.
Some of the highlights:
- Working with talented comms professionals across the world to find, develop and produce stories about our work.
- Using your creativity and deep knowledge of social media to make content that is entertaining, educational and inspiring.
- Covering iconic events and partners, like Glastonbury Festival, The Championships at Wimbledon and the London Marathon.
- Collaborating with famous friends and talented creators on shared content that will get WaterAid's message in front of new audiences.
- Owning the delivery of social media campaigns to support key fundraising appeals, brand awareness moments and mass campaigns.
- Strolling through the office in a toilet costume from time to time.
About You:
You'll need to know social media inside out, be able to think fast on your feet and be happy to get stuck into making all manner of content as part of a small but mighty team.
We're looking for someone with:
- Experience of content creation, especially assets and video for social media.
- Extensive experience in channel management and using management platforms (such as Brandwatch, Later, Sprinklr etc).
- The ability to manage stakeholder relationships globally, influence effectively at all levels and work collaboratively as part of a matrix structure.
- The ability to self-manage, innovate for continuous improvement and respond creatively to emerging trends and technology
You'll also ideally have video editing experience and would be comfortable presenting in front of camera, although these skills aren't necessary.
Closing date: Applications will close at 23:59 on 17th July 2024. The first round of interviews, held virtually, will be the week commencing 22nd July 2024. The second round of interviews will be week commencing 29th July 2024.
How to Apply:
To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children a hope and a future. An exciting opportunity has arisen for an individual to join our award winning (Sunday Times Best Not for Profit to work for) team as Supporter Development Fundraising Lead.
The Supporter Development Fundraising Lead will play a crucial role. We are looking for a high energy, passionate fundraiser who is highly relational. You will work towards the income targets including regular, one off and mission pot donations. In addition, you will understand goals that work together with income, including acquisition and stewardship targets, applying your strong knowledge of the Code of Fundraising Practice across all our activities and ensure we work in a compliant way.
The ideal candidate will be familiar with fundraising methods including prospecting, research, making initial contact, and growing a connection to our movement through one-to-one conversations and other communications channels. We’re looking for somebody who is highly organised and able to deliver events from concept to finish. You will also be a team player, able to engage and motivate other team members to get on board with fundraising and bring their expertise to the process.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds, to enable us to better reflect the needs of the communities we serve.
Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Quo Vadis Trust, our mission is to empower our beneficiaries to reach their potential and live the best possible quality of life that they can. We provide supported housing to over 200 adults living with mental health needs, and we are also 'Great Place to Work' accredited. As Finance Manager at Quo Vadis Trust, you'll be at the heart of our strategic mission, supporting the organisation to deliver its financial targets.
Annual leave and benefits:
- 24 days plus bank holidays and an extra day off for your birthday
- Life insurance
- Health care cash plan
- 24/7 employee assistance program
- Company pension with Nest
- A focus on L&D and real opportunities for career progression
Closing date: 5th July 2024, however we will be interviewing on a rolling basis and this vacancy may close sooner should a suitable candidate be found.
Programme Associate, Europe & Eurasia
Internews works to ensure access to trusted, quality news and information that empowers people to have a voice in their future and to live healthy, secure, and rewarding lives. We envision a world where everyone can communicate freely with anyone, anywhere, and exchange the news and information they need to shape their communities and the world.
For 35 years and in more than 100 countries, we have worked with our local partners to build hundreds of sustainable organizations, strengthened the capacity of thousands of media professionals, human rights activists, and information entrepreneurs, and reached millions of people with quality, local information, improving lives and building lasting change. On issues ranging from health and the environment to conflict and governance, Internews has developed approaches that harness the power of media and information to create positive change.
Internews is a charity operating internationally, with administrative centres in California, Washington DC, London, and Paris as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.
Our commitment to a culture of belonging:
Internews is passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams, and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, the self-taught, and people of multiple races, nationalities, ages, sexual orientations, and socio-economic backgrounds. We are an Equal Opportunity Employer and encourage candidates of all races, genders, ages, abilities, orientations, ethnicities, and national origins to apply, and actively welcome those with alternative backgrounds and experiences.
About the role:
We are seeking a highly motivated and experienced Programme Associate to provide programmatic support to a portfolio of Internews’ projects in the Europe & Eurasia (E&E) region. The role will be part of the Internews’ headquarters E&E Project Management
Unit (PMU) and report to the London-based Senior Programme Officer. The role will support the project teams in the E&E region as they conduct their project activities and help ensure.
Effective programme implementation, particularly related to project reporting, work planning, and monitoring, evaluation, research and learning (MERL). The role will contribute to development opportunities that support E&E media and journalists to safely provide good quality information. The role may also be asked to represent Internews at partner and donor meetings. The role will also contribute to Internews’ knowledge management and improvement of Internews systems.
Key responsibilities:
- Support the project teams across all programmatic and operational aspects of European-funded grant programmes to implement high-quality projects on time and budget, and to the highest technical standards, and in a way that positions projects within a broader regional or thematic portfolio and contributes to organisational impact.
- Assist PMU management with project oversight and progress towards programme deliverables.
- Support project start-up, implementation, and closeout.
- Support with hiring key project personnel.
- Serve as an HQ point of contact for programmatic inquiries for assigned projects within the organisation and externally.
- Guide the project teams on rules and requirements of European donors and Internews’ internal policies and procedures.
- Work closely with the E&E Business team on business aspects of project delivery, including budget management and financial tracking.
- Review and revise donor narrative reports and workplans and ensure their high quality.
- Review and provide feedback on relevant programmatic and monitoring aspects, including MERL reporting, external project evaluation, and other research and studies;
- Support internal and external communication for projects, identifying newsworthy, impactful stories and preparing content or briefings which tell those stories; undertake external representation and policy engagement where necessary.
- As assigned, support the design and development of concept notes and proposals for European donors.
- Support meetings, webinars, and other events across time zones with international partners and fellow colleagues, including coordinating agendas and travel logistics.
- Attend relevant events (panels, presentations, etc.) upon request, and share notes with the team.
- Other duties as assigned.
- In all duties, an understanding of and demonstrated commitment to upholding Internews’ Core Values.
Qualifications:
Required:
- Minimum 3 years of experience of project support and donor reporting for large projects with major institutional donors, including the European Commission and SIDA.
- University degree in a related field.
- Fluency in English with excellent English-language writing and proven text-editing skills.
- Strong research and analytical skills and relevant experience.
- Strong time management and organisational skills; ability to effectively manage a dynamic workload and shifting priorities.
- Demonstrated communication and interpersonal skills, including diplomacy, tact, and the ability to negotiate.
- Strong teamwork experience and proven track record of a collaborative approach to problem-solving.
- Proven ability to operate in a multicultural and remote work environment.
- Proficiency in MS Office.
Preferred:
- Working proficiency in Russian language.
- Proven experience of programme support in the Europe and Eurasia region.
- Understanding of proposal development for European donors and non-profit grant oversight.
- Proven experience in report and proposal writing.
Vacancy Timeframe:
Deadline for Applications: 21 July 2024
Hiring Process:
Candidates should submit a cover letter and resume through the Taleo application portal. The Cover Letter should be no longer than one page and explain why you'd be a great fit for this position and what drew you to it. The resume should be no longer than two pages. Candidates with the strongest cover letter and resume will advance to the test and interview process.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work hours are generally Monday through Friday from 8:30am to 5pm; occasional irregular hours are required to accommodate international tele-conferences.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an opportunity available for a Young Carer Practitioner to join the team at Cheshire East Carers Service, House based at Electra House, Electra Way, Crewe, Cheshire, CW1 6GL.
Salary: £21216 per annum for actual hors worked (full time equivalent is £25,857.00).
Hours: 32 hours
Contract: 12 months fixed term with potential of extention
This role will require you to cover all of Cheshire East , therefore access to your own mode of transport is essential.
At Making Space we are a team that are driven by a strong set of company values that guide us in our mission to make a positive impact on the lives of those we serve in our community.
Our values of Kind Hearts, Tailor Making, Dreaming Big, Having Courage and Being Ready are at the core of everything we do.
Our focus on Kind Hearts is about generously building empathy and connection to create a sense of belonging. We believe that every person deserves to feel like they are a valued and respected.
Tailor making is about nurturing unique relationships to make every day count. We understand that every person’s needs circumstances are different, so we strive to provide customised support and assistance to ensure all those in our care are able to live their best lives.
Dreaming Big is about harnessing imagination to generate confidence in ourselves and others to take the first step. We believe that anything is possible when we set our minds to it and we are 100% dedicated to helping others believe in themselves too.
Having Courage is about committing bravely to working in ways that take us to new places. We believe that our team at Making Space really do make a real change to those we serve and we must be willing to take risks and be bold in our decision making.
Being ready is about responding to whatever comes our way by moving forward together. We know too well that life can be unpredictable but by working together and being prepared we can overcome any obstacles.
At Making Space we are committed to making a difference in the lives of those in our care, we live and breathe our core values and our looking for likeminded individuals to join our team on our mission to make a positive impact to those in our community who need us most.
In the role of Young Carer Practitioner you will need to be passionate about empowering and helping carers with a range of matters on a one-to-one basis.
In this role you will provide values based support, advice and information to service users and carers ensuring they have access to practical and emotional support.
You will also assist carers to develop coping strategies, conduct home visits and carer assessments and provide information about mental health and mental heal services that are available to them.
In this role you will have a unique opportunity to make a difference in the lives of carers and their loved ones.
It’s important to note that you do not need prior industry experience or any specific qualifications to be considered for this role. On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role.
We are seeking individuals who can showcase that their personal values align ours here at Making Space.
We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.
Our current benefits include:
- Wagestream – Access up to 30% of your wages as you earn,
- Lifestyle benefits through Bravo Benefits and Health service discounts
- Up to 28 days holidays per year including bank holidays (pro rata for part time)
- We pay double time for Xmas day, Boxing Day and New Year’s Day
- Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
- Access to our library of learning through our e-portal
- Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
- We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
- Travel schemes including cycle to work, car maintenance and 40p per mile travel expenses.
- We run a colleague engagement hub with monthly and annual colleague awards
- Pension Scheme 3% employer contribution as a minimum
- Paid Sick leave
Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer.
We can only accept applications from those who are legally entitled to live and work within the United Kingdom.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
If you want to be part of a team that delivers sector leading mass participation events then we’d love to hear from you!
This role is focused on the project management and delivery of our wear it pink campaign. Along with the mass participation manager, this role will play a key part in the planning and execution of wear it pink, with a focus on the design and development of our supporter journeys.
With support from the mass participation manager, you’ll be responsible for building and executing a wear it pink supporter journey that looks to maximise income from our registrants as well as create strong relationships and repeat participation. You’ll also be responsible for other exciting projects throughout the campaign such as the fundraising pack development, content creation and working with teams across the organisation to deliver the campaign.
This is an excellent opportunity to develop your skills in the world of mass participation fundraising, project management and the charity sector.
About you
We’re looking for a passionate, organised and creative individual who works well as part of an ambitious and determined team. You’ll understand fundraising events with excellent multi-tasking skills and attention to detail.
An interest in delivering excellent supporter stewardship to help develop long-lasting supporter relationships.
You’re helpful and collaborative and can build excellent working relationships with other team members.
Above all, you’re determined and passionate to help achieve the team’s and organisation’s goals.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield offices. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am Tuesday 9 July 2024
Interview date Week commencing 15 July 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Deputy Director of Membership
Department: Membership
Salary Range: £28,000 - £31,000 pro rata per annum , depending on skills and experience
Location: London Office (Hybrid)
Contract: Full time Permenant
About RUSI
RUSI is an established research institute and think tank, focusing on defence, security and geopolitics. RUSI offers both Individual and Corporate memberships, allowing exclusive member access to certain publications and events, and providing additional opportunities for members to engage directly with our research activities and staff.
As part of a long-term engagement plan and in support of our charitable objectives, RUSI has recently established a highly successful NextGen community. This is a new, free-to-join network where young professionals can come together, learn and engage in global issues, build a personal network and support one another through the early stages of their careers. We offer a diverse range of events centred around global affairs, provide networking opportunities and content catered to the community. NextGen is free to join and welcomes every young professional regardless of what sector they’re in or what level of expertise they possess.
About the role
The NextGen Programme and Membership Manager will have the following key priorities:
·To actively manage and promote the NextGen initiative, grow the community and develop its offering.
·To develop and maintain key relationships with internal staff as well as external stakeholders, ambassadors, partners and funders of the NextGen programme
·Support the membership team with account management of selected organisation members
·Part of a small team, we are looking for an energetic individual with a can-do attitude, who will be able to bring self-starting energy and passion to the role.
Key tasks
·Evolve and execute a NextGen marketing plan (branding, communications, dedicated webspace on RUSI site, promotion via partners, social media etc)
·Prepare a monthly newsletter and grow/manage all social media activities
·Organise and deliver a series of NextGen events (monthly minimum), dealing with speakers, venues, logistics, communications etc.
·Actively manage the sign-up/registrations and onboarding processes
·Organise meetings and support the NextGen Steering Group of staff and Ambassador volunteers
·Develop a funding strategy and support with converting NextGen members into RUSI members
·Pomotion of the NextGen programme to internal and external stakeholders – creating awareness, support and understanding of it’s mission
·Account management of selected existing organisation members. This includes scheduling catch-up meetings, arranging private briefings, making connections to relevant research teams, event registrations, and dealing with general day to day requests of members
·Use ReadyMembership (CRM system) to track and manage member activities whilst following an account management plan
·Nurture relationships with RUSI organisation members, working closely with the Corporate Partnerships Manager to identify opportunities to expand members level of involvement
·Identify oganisation members interests and feed these into areas of the institute that support membership
The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope and grade of the role, and in support of other RUSI activities/teams by agreement.
Person Specification
Essential skills and experience:
·Experience of managing promotional activities and campaigns
·Highly organised, with a systematic and diligent approach to planning, activity tracking and record keeping
·Experience of meeting and event organisation/management
·Strong communicator with experience of multi-channel marketing activities
·Account management and/or relationship management experience, preferably within a membership organisation
·Experience in managing multiple stakeholders and varying levels of seniority
·Able to work on own initiative in a small but complex organisation with competing demands.
·Experience of using CRM software – preferably ReadyMembership
Desirable skills and experience:
·An interest in defence, security, global affairs or the major challenges of today
·Ability to balance competing needs and capabilities in a productive way
·Experience of working in the not-for-profit sector or with young professionals
·Change catalyst: experience of developing new and innovative products and services in response to opportunity.
Our expectations
We expect all staff to abide by and promote our RUSI’s Vision and Values
Benefits
·25 days annual leave (rising with service)
·Additional days off during Christmas - RUSI Christmas closure days
·Generous pension contributions at 6% employer contribution,
·Access to 24/7 Employee Assistance Programme
·Season ticket loan
·Free access to RUSI's world leading programme of events and conferences, research materials and library
·Trained Mental Health First Aiders
·*Enhanced sick pay
·*Enhanced maternity and paternity leave
*Depending on length of service
Application Process
To apply, please click on the apply button and follow the instructions.
- Your CV.
- Cover Letter explaining your interest in the role and any significant relevant skills and/or experience
The closing date for applications is 23:59 on 19th July 2024.
Please DO NOT submit multiple applications for this vacancy. We no longer accept applications to our recruitment mailbox, applications received in our mailbox will not be processed.
Corporate Partnerships Coordinator
Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract: Permanent/ Full time
Salary: £28,000 to £30,000 per annum
Hours: 35 hours per week. Some out of office hours work will be required.
ABOUT US
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year.
Missing People is an independent charity that relies on donations.
THE IMPACT YOU WILL HAVE
• You will play a vital role in supporting the team to drive the new business pipeline, build relationships with potential partners, lead proposal writing, and inspire long-term financial commitment to Missing People.
• In addition to new business, you'll manage a portfolio of corporate partnership accounts across various sectors, including our rapidly expanding work in the transport industry. Your responsibilities include developing strategic connections, providing excellent stewardship, and expanding relationships with corporate partners and donors. By focusing on enhancing the corporate partner experience, you will drive engagement and help us reach our fundraising goals.
• Together with the Corporate Fundraising team, developing a strong pipeline of new partnership opportunities with a focus on £50k+ multi-year partnerships.
• Supporting the Corporate Fundraising Manager and Officer to cultivate and secure new high-value partnerships, with a focus on five and six figure opportunities in line with our ambitious targets. This could include, but not limited to: writing compelling proposals and applications, pitching, leading staff votes and leading on contract negotiations.
• Working with the Corporate Partnership Manager in delivering excellent relationship management to all Missing People’s high value partners, with a focus on building long-term, sustainable support and revenue.
• Being the leading authority in ‘Charity Of The Year’ applications, proposal and report writing.
ABOUT YOU
You will need to have experience of:
• Working in corporate fundraising;
• Winning significant new business and achieving agreed targets;
• Successful account management of large nationwide companies;
• Delivering high quality written bids, pitches and relationships that have led to winning new business;
• Setting and delivering effective, engaging fundraising plans with corporate partners.
You must also have:
• Highly developed skills in both new business and account management;
• Excellent verbal and written communication skills, with a keen eye for detail and the ability to develop tailored and compelling Charity of the Year applications, presentations and communications;
• Ability to direct client facing meetings, getting to the core of what motivates a partner to take action, and present a case for support convincingly;
• Confidence in managing partner expectations and having difficult and sensitive conversations and negotiations where necessary, keeping the charity’s best interests at heart.
• Able to interpret complex information and synthesise into simple, compelling messages relevant to the audience.
• You must have the legal right to work in the UK. We are unable to provide sponsorship for this position.
WHY WORK FOR MISSING PEOPLE?
Would you like to work for a welcoming, caring organisation which makes a difference to people affected by the issue of missing throughout the UK?
Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. We offer a range of enhanced family friendly benefits. We are happy to talk about flexible working in many of our roles.
HOW TO APPLY
If you want to be a lifeline when someone goes missing, click apply to read the full job description, and a letter from the Corporate Partnerships Manager. We look forward to receiving your application.
Include your CV and a brief covering letter explaining how you would be a good fit for this role.
Closing date: 23:59 on 7th July 2024. We reserve the right to close the vacancy early in the event of a very large number of applications, so Apply Now!
Corporate Partnerhsips Officer, Corporate Fundraiser, Corporate Development Coordinator, Business Development Coordinator, Corporate Partnerships Executive, Partnerships Fundraiser, Corporate Partnerships Manager, etc.
REF-214784
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE EUROPEAN LEGAL SUPPORT CENTRE
ELSC is an initiative of the Palestinian NGO Network, comprising 200 Palestinian civil society organisations, developed in response to the widespread repression in Europe of advocacy for Palestinian rights. Founded in January 2019, we provide free legal advice and assistance to individuals who face unjust smears, disciplinary investigations, criminal sanctions and other repressive measures aimed at shrinking the space for Palestinian rights advocacy in mainland Europe and Britain. Some of our public legal wins in Britain of the past four years can be read here: https://elsc.support/our-work-in-the-uk.
We are “movement lawyers”. In every case we take on, we are accountable not only to the individual client but also to our civil society partners in Britain; and we work hand in hand with local stakeholders in the movement, from trade unions to civil liberties groups. We aim to defend and empower the movement to organise for justice without fear of repression.
ABOUT THE ROLE
The Associate Solicitor will lead our legal team in Britain and oversee our cases in England and Wales.
The role requires a qualified solicitor with experience of running litigious cases. Our main practice areas in Britain are: (i) public law and human rights; (ii) employment and discrimination and (iii) defamation law. The post-holder will have particular expertise in one of these areas. Our cases also involve data rights, freedom of information, criminal law, actions against the police, charity law, education law, international humanitarian law, and immigration issues.
The post holder will manage a growing team that consists of a Legal Officer and a Junior Legal Officer. In addition, our British work team has an advocacy and communication officer and two researchers who monitor anti-Palestinian racism.
We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability, LGBT or relationship status, pregnancy and maternity, race, religion and belief, sex, or social class. We particularly welcome applications from Palestinians and those who identify as part of the Palestinian diaspora.
ELSC recognises that applicants from marginalised communities are less likely to apply for jobs if they do not fulfil every single qualification. We encourage you to consider applying even if you do not meet every attribute listed. Our priority is to find the right candidate for the position.
JOB DESCRIPTION
Duties and Responsibilities
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Oversee all litigious and advisory casework in Britain alongside our junior legal staff and legal network. Provide expert legal advice and representation, to individual clients and movement partners.
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Manage our legal officers, providing training and feedback to them as appropriate. Collaborate closely with our legal network of solicitors and counsel with the goal of strengthening the wider movement.
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Develop and advance new legal strategies for challenging state and non-state repression of advocacy for Palestine in consultation with our legal network, national partners and experts.
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Support the development of effective advocacy campaigns to increase the impact of litigation outside the courtroom.
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Support ELSC’s outreach and public engagement initiatives.
PERSON SPECIFICATION
Required experience, knowledge and skills
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3 years + post-qualified experience (PQE) and admitted to practise as a solicitor in England and Wales.
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Experience leading on a variety of contentious and non-contentious matters, particularly in public, employment and/or defamation law.
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Excellent written and oral communication skills, with the ability to provide clear and concise legal advice on complex issues in a comprehensible and appropriate format.
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An ability to engage with the law critically and develop strategies that serve broader political objectives. Track record of collaborating well with other lawyers, academics and civil society organisations.
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Excellent client care skills, particularly in relation to vulnerable or marginalised clients.
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Experience in a role which requires coordination of multiple projects and/or workstreams concurrently, and the ability to manage relationships with partner organisations, coalitions and counsel.
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High level of English-language proficiency.
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Commitment to the Palestinian liberation and solidarity movement.
Desirable experience, skills and knowledge
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Dual-qualified in Scotland and/or Northern Ireland.
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Ideal candidate will already have LAA Supervisor status or meet the requirements to do so
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Experience working with campaigning and advocacy organisations.
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Experience with management and organisational development.
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Understanding of and experience working with a variety of local, national, and international jurisdictions, including those governed by common law or civil law.
OTHER REQUIREMENTS
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Demonstrate a commitment and sensitivity to the ELSC aims and objectives
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Commitment to anti-racism, anti-discriminatory practice and equal opportunities.
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Willingness to travel and work occasional unsocial hours as required.
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Abide by all organisational policies, codes of conduct and practices and legal requirements.
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Treat with confidentiality any personal, private, or sensitive information about individual organisations, clients, donors and supporters, staff, and projects.
We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability, LGBT or relationship status, pregnancy and maternity, race, religion and belief, sex, or social class. We particularly welcome applications from Palestinians and those who identify as part of the Palestinian diaspora.
ELSC recognises that applicants from marginalised communities are less likely to apply for jobs if they do not fulfil every single qualification. We encourage you to consider applying even if you do not meet every attribute listed. Our priority is to find the right candidate for the position.
Pathways to The Past Programmes & Partnership Manager - Neath Port Talbot
Neath Port Talbot /Hybrid - homebased with local travel across your patch. Some national travel will be required
Permanent
Full time
Salary £27,000 - £35,000 per annum
Excellent benefits including 25 days annual leave plus bank holidays, flexible and hybrid working, employee pension scheme, family friendly policies, Cycle to Work Scheme, Death in Service, and Employee Rewards and Assistance Programme
Are you an innovative and strategic relationship builder who can manage and oversee large programmes?
Charity People are pleased to be supporting Tempo Time Credits, a charity that brings people together in local communities to carry out valued and important voluntary work, with their search for a Pathways to The Past Programmes & Partnership Manager based in Neath Port Talbot.
Tempo Time Credits started 15 years ago and is an ambitious movement that empowers, encourages, and engages people from all walks of life, from communities across the UK, to get involved and volunteer. For example, befriending or helping to improve outdoor spaces. Volunteers earn Tempo Time Credits as part of a reward and recognition which can be exchanged for a range of services and activities provided by our local and national partners.
In these challenging times, community support is more crucial than ever. Tempo stands at the forefront having engaged with 40 commissioned programmes, collaborated with 1,500 charities, empowered over 15,000 volunteers, issued over 1 million Time Credits, cultivated 750+ business venues offering rewards, and pioneered the world's first national Time Credit network.
Funded by the Heritage Lottery the pathways to the past programme connects volunteers and communities in Neath Port Talbot to their heritage. As the Heritage Programme and Partnership Manager, you will play a pivotal role in cultivating relationships and opportunities across Neath Port Talbot.
Key responsibilities:
- Management contracts, staff and resources: You will ensure all programmes are delivered within budget, and you will oversee contracts and reporting, producing convincing reports that show impact and delivery of KPIs.
- Oversight of networks delivery and performance: You will oversee programme planning and network management. You'll map out community groups, service and business partners and set up project activities and events, including training and workshops for network partners and key partner staff.
- Stakeholder relationship management and reporting: You will develop and maintain positive relationships with key funders and stakeholders in the region. You will also oversee reporting on programmes and ensure evaluation data collection and dissemination.
- Development and implementation of local strategic plans: You will oversee implementation of regional plans, including coordination of priorities and allocation of resource.
- Profile raising and sustainability: You will speak at and attend events and meetings with potential funders and explore opportunities for growth/ You'll also oversee contract renewal process including development of sustainability plans or new delivery models and contract signing.
- Innovation, learning & development across the organisation: You will feed into innovation and development work through sharing learning and best practice across the organisation, and supporting development of systems and approaches.
The Programme and Partnership Manager will have proven experience in community development, stakeholder engagement and contract management. The successful candidate will have a passion for heritage conservation and community development, and will be an inspiring leader, keen to develop their team. You will have strong communication skills, including presentations and report writing, and you will have experience facilitating workshops and training.
You will also have experience working with communities, public and voluntary sectors, the ability to influence others and have experience designing and implementing new initiatives.
This role will require flexibility regarding working hours, including evenings and weekends when required. It also will involve significant regional travel, with some national travel and overnight stays. You will need the ability to travel independently. This role is subject to an Enhanced DBS child and adult barred list.
If you are target driven, with the ability to stay on top of a varied and demanding workload, and you have the drive and energy to work within a growing, ambitious charity, Tempo Time Credits would love to hear from you.
How to apply:
The application process is CV and Supporting Statement detailing why you would like to work for Tempo Time Credits and how you meet the criteria laid out in the Person Specification within the Job Description. Please click apply to receive more information. Please also complete the Equality and Diversity Form on their website. The closing date is 9am on 17th July with interviews held between 24th - 31st July.
As part of Tempo Time Credits commitment to Disability Confident, candidates who consider themselves to be disabled will also be given the opportunity to attend an interview if they meet the essential criteria for the role. By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way - including any reasonable adjustments you may need if you are employed.
Tempo strongly believe in the benefits of having a diverse and inclusive workforce and encourage applications from all sectors of the community.
Grade & Salary: £23,969 pro rata (Full time equivalent £29,961)
Hours of work: 30 per week (across 4 full time days or five 6-hour days) Note that occasional evening and weekend work will be required for attendance at events. There may be a requirement to attend meetings and other activities outside of normal working hours.
Contract: Permanent
Accountable to: Director of Business Development & Innovation
Functional Responsibility: Communications
Job Purpose: To manage the digital outputs for BWW Mind across all social media channels and our website.
Based at: Mock St, Westminster with some home working and occasional travel across Brent, Wandsworth & Westminster
Main Responsibilities
• To be responsible for effective online marketing of the services and projects run by BWW Mind and ensuring that BWW Mind has a strong digital presence in the communities that we serve.
• To increase the reach and impact of BWW Mind’s profile and visibility through influential marketing, communications and PR in Brent, Wandsworth & Westminster.
Specific Responsibilities:
Publicity & Marketing
• Be responsible for regular social media posts relating to BLG Minds services, projects, news and events across all channels including Facebook, Twitter, Instagram, LinkedIn and YouTube.
• Identify local groups and organisations to align our communications with, ensuring that tagging and appropriate hashtags are used to extend our reach.
• Work closely with the Communications and business development teams to identify and communicate key news items which can be shared online and assist in the production of offline promotional materials where required.
• Support the Business Development & Engagement Officer to promote and communicate fundraising campaigns, events and new areas of focus.
• Be responsible for maintaining the BWW Mind website, creating and updating engaging content (using Wordpress)
• Produce Facebook and Google ads in line with promotional requirements of our services/projects.
• Identify and manage any issues arising on BWW Mind's social media feeds (in consultation with more senior staff as required), particularly where there is a reputational risk.
• Be involved in capturing images and video during events and activities for promotional purposes.
• Ensure that the organisation’s branding is upheld in all aspects of online communications, and that our outputs online comply with National Mind’s brand guidelines.
Communications
• Ensure that queries and comments presented through our social media channels are responded to in a timely way.
• Build strong relationships across the organisation and communicate with staff and volunteers to find out more about services and projects generating news stories.
• Edit information provided by staff and partners to communicate news clearly and effectively through the various online systems.
• Work with partner organisations including local press online contacts to ensure joined up digital communications.
• With other members of the Communications team, plan and organise activities to raise awareness of BWW Mind, tying in with other notable calendar events such as Mental Health Awareness Week.
• Alongside the Communications team, ensure that staff have an awareness of corporate guidelines with regards to use of email, social media and web content.
• Through the induction process, be involved in ensuring that new staff understand the importance of communications and how they can contribute to our organisational outputs.
Monitoring, evaluation and strategic direction
• Using Google analytics and statistical information generated on the back end of the different social media platforms, extract relevant data which identifies key trends and reasons why interaction may have increased or decreased and provide this to the DoBDI monthly, and assist in the production of quarterly reports for dissemination to committees and SMT.
• Work closely with internal staff to gain an understanding of which online approaches are most effective in reaching audiences and gaining buy in.
• Create systems to ensure that as an organisation we can ascertain the impact of our communications and focus our approaches accordingly.
• Contribute to communications and marketing work plans and be involved in developing a marketing and communications strategy.
This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of department development.
Benefits: Hybrid-working if nature of role permits Learning and development opportunities Cycle to work scheme (interest free lone paid back 12 months period) Employee Assistance Programme (A 24-hour helpline from Health Assured to support you through any of life’s issues or problems) Free eye test Flexible working - core working hours 10.15 - 4pm (depedent on nature of the role)Interest free loan, those in financial hardship
REF-214711
Are you passionate about ending domestic abuse? Are you an ambitious self-starter with bags of ideas and the initiative to bring them to life? Do you believe in the power of media and storytelling to do good?
Then this could be the ideal role for you.
Surviving Economic Abuse is a small but mighty charity that is already making waves in dealing with one of society’s biggest issues: economic abuse, a devastating form of domestic abuse.
The charity is looking for a Media and Communications Manager (maternity cover) to help its work to stop economic abuse forever.
You would be joining the charity at an exciting time. In this role, you would lead on delivering the charity’s press office function and manage the charity’s annual Economic Abuse Awareness Day campaign.
As part of this role, you will also work closely with survivors to land high-profile media coverage to raise awareness about economic abuse and support our work influencing the new government. As well as line-manage the Communications Officer and oversee their work delivering the charity’s social media communications.
About you
- You will have excellent news sense and an understanding of social media, having worked in a busy press office or as a journalist.
- You will have a track record in creating and delivering impactful media stories while navigating competing priorities and deadlines with agility.
- You will have a compassionate approach to working with people with lived experience to empower them to safely tell their story in the media.
- You are an excellent communicator with a knack for storytelling, attention to detail, and ability to tailor your communications to different audiences.
- You will have exceptional organisational and interpersonal skills and be committed to working effectively as a team to get the best out of others.
- You will be skilled in brand and reputation management, for example, by embedding consistent brand messaging or identifying reputational risk.
About the role
- Deliver an efficient and effective press office, swiftly and professionally responding to media inquiries from journalists.
- Manage the planning, delivery, and oversee the team’s execution of major communications campaigns, such as Economic Abuse Awareness Day.
- Lead on creating and delivering media stories to support the charity’s aim to raise awareness of economic abuse and influence policy and legislative change.
- Work closely with the Survivor Engagement Specialist to identify and gather survivors’ stories and support them to safely tell their story in the media.
- Line-manage a Communications Officer and oversee their work delivering our social media communications, ensuring strategic, on brand and responsive to risks and opportunities.
- Deliver media training to charity spokespeople and provide both written and verbal briefings ahead of interviews to ensure message consistency.
- Feedback and sign-off on communication materials developed by others to ensure consistent messaging, in line with the charity’s brand guidelines.
- Protect and maintain the charity’s brand and reputation, identifying risks and working with team members to effectively respond.
About Surviving Economic Abuse
At Surviving Economic Abuse, we deal with one of society’s biggest issues. Last year, 5.5 million UK women reported that a current or former partner had controlled their economic resources – money and the things it can buy such as food, clothing, transportation, and housing.
Through economic control, abusers limit women’s freedom, they steal their futures, and, in far too many cases, they take their lives. Yet too few people are aware of economic abuse – even those who experience it.
We are the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. The speed and scale of our growth since 2017 are evidence of how much we are needed. We may be young, but we are already creating big waves.
What we offer you
We offer a range of benefits including:
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25 days annual leave (pro rata), plus 5 Wellbeing Days (pro rata) and Statutory Bank Holidays
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Flexible working
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Working from home
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3% Employer Pension Contribution
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Reflective practice and Employee Assistance Programme
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The chance to be part of our highly professional, supportive team
How to apply
If you are passionate about making a difference and think you have the right skills and enthusiasm for the job, please apply via our website.
The first stage interview will take place Friday 2nd August 2024 and the second stage interview will take place in the week commencing Monday 5th August 2024.
Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particuarly encourage applications from black and minoritised applicants and disabled applicants who are under-represented at SEA.
HR Advisor
Location: Birmingham based with hybrid working
Job Type: Full-time (part-time 0.8 FTE will also be considered) Please confirm in your application the hours you are interested in.
Contract Type: Fixed Term Contract, 18 months
Salary: £27,000 - £30,000
Benefits: 28 days annual leave plus bank holidays, hybrid working and contributory pension scheme
Closing Date: 11.59pm, Wednesday 24th July 2024.
Our client has a new opportunity for a HR Advisor to join it’s supportive, values driven and dynamic environment – this is an exciting time in the evolution of their Charity.
They are looking for an experienced HR Advisor who will support the Charity by developing and strengthening their people processes throughout the lifecycle of the employee journey – if you’re looking for a new challenge in an environment where you will be helping to develop and embed HR practices then they want to hear from you.
The Opportunity:
This is a standalone role and is the first port of call for all HR and payroll queries at the Charity. You will be responsible for providing a robust, comprehensive and proactive HR service across the whole organisation.
The focus will be on developing and strengthening the Charity’s people processes. You will deal with the coordination and delivery of recruitment, learning and development, the updating and communication of HR policies, guidance to line managers on employee relations matters and HR administration support to staff.
Main duties and responsibilities include:
• To be the Charity’s link with its outsourced payroll service and act as system administrator for HR and payroll software. Providing advice to staff on self-service use, ensuring the HR system utilisation is maximised by the Charity.
• Manage the day-to-day HR administration at all stages of the employee journey, from recruitment and onboarding to leavers.
• Co-ordinate and manage the recruitment process – including overseeing the selection process and attending interviews as the Charity’s inclusive panel member to reduce bias and ensure equality of opportunity.
• Develop and maintain a comprehensive onboarding and induction process.
• Ensure HR policies meet legal requirements.
• Oversight of attendance and leave arrangements, ensuring all absence is properly authorised and processed accurately.
• Provide advice on managing sickness absence and on family leave (maternity, paternity, etc.), as required.
• Respond to employee relations queries from individuals and managers, seeking external HR expertise.
• Deal with payroll queries and liaising with the outsourced payroll provider, providing monthly information relating to absence, leavers, starters, deductions etc.
• Ensure that any agreed job evaluation, performance review and pay progression processes are maintained and proactively managed.
• Undertake regular salary benchmarking/market scanning.
• Collate and report training needs.
• Produce quarterly HR reports for senior managers and report any trends on employee relations issues such as absence, training/ development and wellbeing.
• Assist managers and the CEO with workforce development and wellbeing initiatives.
• Carry out annual employee engagement survey.
Who are they looking for:
You will have achieved or near completion of your Level 3 CIPD or equivalent qualification and be planning to progress to Level 5.
You will have experience of:
• Working as a HR administrator and developing HR admin processes
• Working as a HR Advisor – dealing with recruitment and selection, working with HR policies and providing advice to line managers
• Ideally you will have developed and implemented new HR policies and initiatives and have experience of providing employment law advice and guidance but if not, they will help you to build your skills in these areas.
• You’ll have strong interpersonal and IT skills and be able to communicate effectively both verbally and in writing. You’ll understand the importance of attention to detail and being able to manage sensitive and confidential information. You’ll also have a good appreciation of GDPR in relation to HR practices.
• You’ll be used to working on your own initiative and with minimal supervision.
• This is a new role and is ideal for someone who already has some HR experience and is looking to build their career in HR.
How to apply
To apply for this role please submit a CV with a covering letter setting out how you meet the requirements for the role. Please ensure that you have included all relevant contact details and let them know if you require any special provision should you be called for interview.
About the Organisation
They believe there’s always more they can do for their patients and families. It’s their mission to raise the vital funds needed to make a real difference to all who use their hospitals’ services, offering them the best experience possible.
They are passionate about improving patient experience for all the women and families at their hospital. Thanks to the kind and generous supporters, they are striving to provide their patients with a service over and above what the hospital alone can deliver.
You may also have experience in the following: HR Advisor, Human Resources Advisor, HR Administrator, Human Resources Administrator, HR Assistant, Human Resources, etc
REF-215 069
Make-A-Wish UK is looking for a Wish Discovery Coordinator who has experience managing volunteers, ensuring an excellent service is given at all times, and confident with data entry using CRMs, ensuring that attention to detail is of a high standard.
Volunteers play a vital part in enabling us to provide a magical wish journey experience for our wish children and their families. The Wish Discovery Coordinator role will be responsible for managing and engaging our network of Wish Makers, Wishgranting Office Volunteers and Interpreters, in line with our values and behaviours. The Wish Discovery Coordinator will be responsible for ensuring we are providing fully inclusive tools and resources to enable Wishgranting-related volunteers to conduct their roles. This role will support the wish journey process and will be ensuring set targets for Wishgranting volunteer activities are met.
Right now, more than 60,000 children in the UK have been diagnosed with a critical condition*, changing their lives and the lives of their families forever. For them, the joy of childhood is brought to an abrupt end with treatment plans, appointments and worry taking over. The power of a wish revives a childhood stolen by critical illness. It brings light and joy to children and their loved ones, leaving a profound and lasting impact on all their lives.
But Make-A-Wish UK can’t be that light for everyone. It takes a community of dedicated volunteers, supporters and donors to help these children feel like children again. We’re looking for people like you to contribute to our collective mission of granting a wish to every eligible child.
Make-A-Wish UK strives to be a magical, inclusive and inspiring place to work. You will be joining us at an exciting time as we launch our ambitious new strategy which will, ultimately, enable us to reach more children and young people who are eligible for a wish.
You can find the full job description for this role here.
Key Responsibilities:
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You will be managing a caseload of up to 200 active volunteer activities across the Wishgranting process at any one time, ensuring Wishgranting volunteers have resources they need to conduct their role.
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You will be supporting the wish journey process by Wishgranting managing volunteers to ensure they are reaching agreed KPIs.
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You will be responsible for accurate data entry using our CRM systems, ensuring a high level of attention to detail and following data privacy and safeguarding guidelines.
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You will assist in the development of tools and resources, including ensuring training is up to date and relevant in-line with any changes within the wish journey.
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You will be responsible for enganging our Wishgranting volunteers, through following a clear engagement plan to reduce the attrition of Wishgranting volunteers.
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Communication is a key part of the role and you will be engaging frequently with Wishgranting volunteers, ensuring a high-quality experience.
To be successful in this role, you will need:
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Experience managing and supporting a network of volunteers, ensuring agreed targets are met.
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Experience with accurately collating and processing data using CRM systems.
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To confidently follow data privacy and safeguarding guidelines.
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As each wish is unique, yaccurate record keeping, data privacy and safeguarding are essential.
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You will need to have experience in communicating with various stakeholders and be able to organise and prioritise your workload.
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You will need to be able to confidently share ideas to ensure a high-quality experience and to work on your own initiative without supervision.
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You will need experience in using Microsoft Apps, including Microsoft Teams, Word, Excel and PowerPoint alongside experience in using a CRM system, preferably Salesforce.
At Make-A-Wish, we believe that agile working gives everyone an opportunity to have their own work pattern that suits their role and individual needs. We believe this is the most effective way to give our best to wish children and supporters, and as a result deliver our charitable mission in the most effective way; whilst ensuring we create a happy workplace.
The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Relevant level of DBS check will be required for this role. Employment is subject to positive references and proof of the right to work in the UK.
Make-A-Wish is also committed to attracting and recruiting diverse people as it’s vital that we strive towards ensuring that our trustees, employees, ambassadors and volunteers reflect the communities we seek to serve.
The client requests no contact from agencies or media sales.