Engagement Jobs

The Food & Beverage Outlet Manager is a key role within the UWLSU Commercial team, who are changing the way they engage and support students at The University of West London Students’ Union. This role will work with full-time and student part-time staff to provide top tier service for our customers. This includes but is not limited to management and service throughout our outlets. The post holder will instil and deliver high standards of service. Additionally, the post holder will have the chance to flex and develop their event skills by managing catering to a selection of private and in-house functions designed to maximise engagement and further the student experience.

We are an award-winning organisation with an ambition to disrupt inequality in education. This role plays a vital role in that mission. As a team, we work collaboratively in a fun, supportive and challenging environment. We work tirelessly to improve our services, opportunities, and outcomes of our members. We provide staff with the tools and guidance to develop and grow their skills set and experience to further career aspirations and deliver high-quality work.

We are looking for a hardworking, organised individual passionate about customer service and empowering of all colleagues. This role is ideal for an early career manager, or someone wishing to take the next step from supervisor to Manager.  You will have experience in working in a food and drink led environment to organise and deliver service from start to finish. You will have experience working effectively as an individual and as a team and working to tight deadlines. You will have a strong commitment to equality, diversity and inclusion, understand the importance of positive working relationships, display high levels of self-awareness and empathy and understand without a doubt that the union exists for its members.

Support the charity on all aspect of volunteering within the Trussell Trust and across the food banks network. This position is accountable to assist with the delivery of the volunteering strategy and promoting excellence in best practice alongside celebrating the impact and contribution of volunteers.  

Role responsibilities 

• Coordinate the implementation of volunteer focused systems across the Network (e.g. Assemble and Peakon), facilitating access for all and providing ongoing support as needed 

• Proactively engage with team across the charity to promote and enable a positive culture of volunteer engagement that values the contribution and impact of volunteers

• Coordinate an effective, engaging volunteering programme for the charity’s key corporate partners 

• Develop regular, engaging communications that amplify the voice and impact of volunteers, shared across the charity’s internal and external communication platforms

• Provide expert, specialist support to Trussell Trust staff and the Network on the recruitment and management of volunteers in line with volunteering and EDI best practice through guidance, resources, training and the Helpline

• Line manage a team of volunteers, leading on their development and recognition.

Person Specification 

Technical skills and minimum knowledge: 

• Working with volunteers or as a volunteer 

• Work as part of both linear and matrix teams, both internally and across organisations. 

• Working knowledge of CRM and/or VMS systems. Ability to interrogate database and reporting systems to produce and analyse statistics and reports on volunteer activity. 

• Manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.

Behaviours and competencies: 

• An effective communicator, verbally and in writing, able to share complex information in an accessible way to a range of audiences.

• Demonstrates strong interpersonal skills when working through challenges or conflict, doing so in a positive and solutions-focused way

• Role models inclusive behaviours and values 

• Demonstrates a strong willingness to learn, especially in areas of volunteering best practice, GDPR and safeguarding 

• Demonstrate a commitment to the values of the Trussell Trust. 

• Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds. 

Are you an influential, analytical and ambitious individual with excellent leadership skills and a proven record of working in homelessness or social justice? Do you have experience of service delivery and project planning, budget setting and management, and stakeholder engagement? If so, consider moving to Shelter as our new Strategic Lead for Sheffield and you could soon be making a real difference to people affected by the housing emergency.

This role is being advertised as Housing and Homelessness Strategic Lead but on appointment your job title will be Strategic Lead.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Shelter Sheffield provide housing advice and support to people across the city with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home.

About the role

You will be the local leader for Shelter’s Community Services, leading a multidisciplinary team in implementing Shelter’s strategy locally, delivering the local response to the housing emergency and empowering the local community in Sheffield to fight for home.

You will take the lead on the delivery of services and contracts to provide consistently high levels of performance, and plan and deliver service development strategies, including seeking business development opportunities that align with our strategic aims, both across Community Services and in partnership with the Lead Solicitor.

As the strategic lead for your locality, you will promote and direct systems change activity, so we better understand what is influencing people’s experience of homelessness and bad housing, and so we have effective plans to influence change.

You will act as an ambassador for Shelter within your region, representing the organisation through media, networks, and local stakeholder engagement.

Alongside this, you will plan and implement resourcing plans for your Hub, including staffing, volunteers, and engaging people with lived experience, and will manage the Hub Leadership team. Ensuring there are multiple and ongoing opportunities for people with lived experience of homelessness and bad housing to be part of Hub development, activities, and learning is a key element of this role, as is upholding and promoting a learning culture with the Hub.

About you

A natural leader, who can inspire, support and motivate individuals, communities, and your own team to advocate for change, you will have a proven working knowledge of homelessness, housing and related issues affecting local communities. You will possess sound experience of managing and delivering contracts, partnerships, and services, and of being involved in implementing and reviewing change management, whilst demonstrating excellent budgeting and financial reporting skills.

The ability to proactively develop and maintain key relationships and having impressive analytical skills to use insight and evidence to present data, manage performance and to identify and implement systems change are vital to this role, as are impressive interpersonal and communication skills, both verbal and written.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in providing personalised support and interventions for those experiencing homelessness and addiction issues, and to create a safe environment that empowers residents to make positive changes in their lives.

Role Overview:

Housing and Service Delivery

• Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production
• Developing and reviewing support plans that reflect the interests and aspirations of residents
• Induct new residents in line with the service’s policies and procedures and support them to
  continue in their journey towards recovery from addiction
• Carry out assessments of those referred to Acorn House, and induct new residents
• Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)
• Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary
• Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams
• Ensure residents are supported through court or welfare rulings (if necessary)
• Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)
• Ensure Housing Benefit and Services Charges are collected and managed effectively
• Monitor resident’s physical and mental health, ensuring appropriate support is provided
• Be flexible and responsive at all times to meet the changing needs of the service and the service users and ensuring high quality support is provided.
• Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs.
• Ensure residents progress and engage with other SCT programmes (when required)
• Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services
• Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services
• Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent)
• Participate in a feedback culture for continuous improvement
• Promote social inclusion for residents, supporting them to access all benefits available to them
• Support residents with physical and mental health issues, including liaison with mental health teams within the community.
• Ensure all repairs and maintenance needs are raised

Monitoring and Evaluation

• Maintain accurate records of residents on In-Form

Operational Support

• Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager
• Ensure equipment of all applicable facilities is in good working order
• To provide an on-call/out-of-hours service when required
• Carry out other duties as may reasonably be required

Special Conditions

• This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)
• The post-holder is required to work weekends as part of a rota and Bank Holidays when required
• On occasions you may be requested to change your rota to ensure the requirements of the service are covered
• In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager

Job Title: Global Press & PR Manager
Reporting to: Director of Marketing & Communications
Contract Type: Full time (37.5 Hours) Permanent
Principal Location: London (minimum 3 days a week in our London HQ)
Salary: £34,000-£42,000

Part 1: Role Purpose:

The Global Press & PR Manager will play a vital role in growing awareness and exposure of Street Child, working with journalists, editors and media houses to build a consistent and pro-active media presence. Street Child’s Global MMC team is fully integrated into the whole organisation and our primary aim is to raise awareness of Street Child and act as a force-multiplier for fundraising efforts.

The role will explore new media relationships and re-ignite existing contacts, turbo-charging the value press and media generates for Street Child.

This is a role for a high-class media professional with a passion for our mission, great energy, imaginations and fantastic relationship building skills. This role requires an individual who will be based in our London office for a minimum of three days a week.

Tasks include delivering media coverage across global outlets, supporting the delivery of media training and briefings and the management/development of Street Child’s podcast.

Part 2: Key Responsibilities:

Delivering global media coverage (80%):

• Develop and maintain close working relationships with journalists across a range of broadcast, print and digital media outlets, looking beyond mainstream media to deliver global reach.
• Writing and publishing compelling, engaging press releases
• Manage and deliver media coverage on key campaigns and initiatives
• Support on the delivery of media briefings, including for the CEO, where required
• Lead and deliver PR campaigns, including influencer activations and activity
• Support the planning and management of overseas and UK trips for the purpose of generating coverage and content, often with journalists or high-profile supporters
• Be available for out of hours media, this will see you handling media enquiries and proactively pushing out stories at the weekend and out of hours during the week- this is crucial to communicating our rapid responses in a timely manner.
• Podcast management and development (10%)
• Develop and implement Street Child’s podcast strategy, aligning it with the broader communications and fundraising goals.
• Plan, research, and produce engaging podcast episodes, ensuring high-quality content that highlights Street Child’s programmes, impact stories, and key messages. This includes scripting, interviewing, editing, and post-production.
• Identify, reach out to, and coordinate with potential guests, including Street Child staff, beneficiaries, industry experts, and celebrity supporters. Manage these relationships to ensure a diverse and compelling line-up of interviewees.
• Monitor and analyse podcast performance metrics, listener feedback, and industry trends. Use insights to continuously improve content quality, format, and reach, ensuring the podcast remains relevant and impactful.
• Work with the wider team to develop and execute marketing and promotional plans to grow the podcast’s audience.

Strategic support (10%):

• Working closely with key stakeholders from other departments within Street Child to provide PR support, as well as developing and executing creative ways to deliver Street Child’s objectives.
• Building high profile, positive awareness of Street Child and our mission across PR; this must help to educate the public and demonstrate the scale of our impact with key external stakeholders.
• Providing PR support to key moments throughout the year, such as our “Back to School” campaign in order to achieve mass audience engagement
• Support the Director of Marketing and Comms to protect Street Child’s reputation
• Working with our programme teams to deliver stories which communicate our impact and highlight our emergency work

Part 3: Person Specification

Attributes /Essential / Desirable

Experience and Knowledge:

• Experience working in a busy, high pressure Press Office, in-house or a Marketing/Press Relations agency.
• Experience in developing and executing PR strategies, across multiple media platforms and with a range of internal/external stakeholders
• Excellent personal contacts with journalists from a range of global publications and PR/Marketing professionals
• A strong portfolio of media coverage in a variety of outlets for a wide range of PR initiatives
• Ability to identify the media hook and shape the key media lines
• Strong and proven ability to successfully pitch stories to key external contacts and high-profile media professionals Understanding of, and interest in, the international development sector
• Interest in child education and/or international development
• Experience in developing podcasts, including editing

Skills and Abilities:

• Excellent spoken and written English skills
• Excellent interpersonal and communication skills
• Flexible attitude
• Exceptional organisation skills with an ability to juggle short-term, tight deadlines with longer term projects
• Excellent writing skills, including writing engaging press releases, features and comment pieces
• Commitment to international development and Street Child’s mission
• An energetic team player who can effectively collaborate with a can-do approach
• Ability to be flexible and adaptable across the wider fundraising team
• Excellent relationship building and influencing skills with a range of internal and external stakeholders
• Ability to interview

Other:

• Willing to travel within the UK and overseas to programme locations
• A commitment and alignment to the values and objectives that Street Child holds

About Street Child:

Street Child began working in Sierra Leone in 2008 with one project for 100 children. In just 15 years we have reached over 1,000,000 children across more than 20 countries. Powerful, imaginative, professional, and at times brave, communications and story-telling have been a key driver in our early development - and will be equally critical if we are to continue to grow our impact for children living in the world's toughest contexts.

Street Child’s commitment to Safeguarding:

Street Child is committed to the safeguarding and protection of the communities we serve, our partners, our volunteers, and our staff.

As part of this commitment to safeguarding, all offers of employment will be subject to satisfactory references and appropriate background checks. Street Child also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

Join the National Portrait's Gallery’s Development team as Fundraising Manager, Grants. You'll work closely with the Senior Fundraising Manager, Grants and Legacy Giving to support the delivery of an ambitious and exciting fundraising programme and raise income through grant-giving bodies, including Trusts and Foundations, statutory funders, and corporate foundations.

The postholder will seek to secure critical support for budget-relieving activity taking place across the Gallery, including learning and engagement and exhibitions, as well as support for acquisitions, special projects, and capital works. They will make a significant contribution to ensuring exemplary relationships with grant-makers and their representatives, and actively cultivate prospects to increase support for the Gallery.

The Fundraising Manager, Grants will work with the Senior Fundraising Manager, Grants and Legacy Giving to develop and implement a strategy for grants fundraising and support ongoing stewardship of funder relationships.

The postholder will also support the Gallery’s ambition to grow legacy giving as part of the wider team objectives.

Key Experience, Skills and Criteria:

Essential

• Proven track record of soliciting donations from Trusts and Foundations, and statutory funders.
• Experience of engaging a wide range of stakeholders and excellent relationship management skills.
• High level of proficiency working with standard business software including MS Office applications (Word, Excel, Outlook, PowerPoint).
• Working knowledge of CRM databases such as Tessitura.

Desirable

• Experience of working within an arts/heritage environment.
• Experience of working on/knowledge of an acquisition campaign and/or National Lottery Heritage Fund application.

Skills

• Excellent written skills, with the capacity to produce clear and accurate documentation.
• Ability to craft compelling cases for support and to communicate effectively through face-to face meetings and written proposals
• Strong interpersonal skills with the ability to quickly establish credibility and good working relationships with internal and external stakeholders.
• Attention to accuracy and detail in all aspects of work.
• An ability to plan and manage own workload, adapting to changing conditions when necessary. 
• An interest in and commitment to the long-term success and development of the Gallery.
• Ability to work independently as well as collaboratively with colleagues.
• Demonstrates passion and approaches work in a positive, enthusiastic way.

Criteria

• A flexible approach to working hours, including occasional early mornings and evenings.
• A strong commitment to equality and diversity with the ability to balance differing needs.
• Keen interest in the mission and purpose of the National Portrait Gallery and building its relevance for contemporary audiences, and in the long-term success of the Gallery. 

Overview

FPA is a campaigning organisation at the heart of the fight for warm, well-insulated homes and clean and affordable energy, under the control of people and communities. We want to see the UK’s energy system decarbonised as rapidly as possible, with a just transition for communities and workers. Alongside pensioners groups, trades unions, disabled campaigners, tenants’ organisations and others on the frontline of fuel poverty, we’re using protest and direct action to fight for real, sustainable solutions to the cold homes crisis. We are looking for a committed comms professional who shares our passion and values to expand our team!

The process

We’re running an inclusive and transparent application process to ensure a diverse range of people are able to demonstrate their fit for the team. Taking a CV-less approach means we’ll be focusing on the most critical things to compare candidates on, and by answering our three questions you can feel confident you’ve highlighted the most relevant experience and skills you have. 

About the role

Fuel Poverty Action (FPA) is looking for an experienced Communications Lead to help us amplify our voice, extend our reach and increase the engagement of our members and supporters.

This new role is pivotal in communicating our activities and outcomes to our network of members, supporters, and the broader public. 

As the Communications Lead, you will work closely with our core team and report to the Operations Lead. 

What you might find yourself doing:

• Campaign Promotion: Promote our events, actions, and mobilisations to maximise participation and support.

• Managing Social Media: Oversee all content on our social media platforms to keep our followers engaged and informed.

• Regular Newsletter: Curate, create and send out our quarterly newsletter to update our supporters on our latest campaigns and achievements.

• Website Management: Keep our website content fresh and oversee any improvements or updates.

• Internal Communications: Help the core team to keep stakeholders engaged and informed

• Press and Media Coordination: Work with other team members to handle press and media relations.

• CRM Management: Assist our Operations Lead in managing our CRM system to maintain accurate and up-to-date records of our contacts.

• Communications Strategy: Help develop, monitor and evolve our overall comms plan, alongside the core team, to ensure it has the most impact.

• Team Support: Provide insights and support to the core team as needed.

About You

You’ll thrive in this role if you:

• are highly organised and comfortable self-managing

• have strong written and verbal communication skills

• have a good understanding of accessibility and inclusive communication

• are passionate about social justice and committed to the mission of Fuel Poverty Action

• have a good working knowledge of social media platforms

• are aware of your own learning needs and open to trying new things

• enjoy sharing your knowledge and skills with others

It is also desirable (but not necessary) for you to have:

• technical knowledge of (or a desire to learn) graphic design and video

• an understanding of web analytics

• successfully contributed to the launch of a new website

• previous experience using and adapting CRM systems effectively

• experience of writing press releases and conducting media interviews

Key details

Salary: £32-£36k/year, depending on circumstances (FPA’s egalitarian payscale ensures all employees are contracted on the same terms and conditions). Applications from freelancers welcome - let us know your standard day rate.

Location: Remote

Working hours: 30 hours/week, flexible but will include anti-social hours

Contract: Permanent

How to apply

These three questions replace any traditional CV or cover letter. We want to give you space to speak to the most important aspects of your experience in relation to this job. Feel free to draw from professional or personal experiences.

1. Describe a time you created a multiplatform promotional campaign for a mission-driven organisation.  What challenges did you face and what approaches did you take to overcome those challenges?

2. Describe a time when you created accessible web content for a diverse audience. What steps did you take (or not take) to ensure the content was inclusive and accessible to everyone, including those with disabilities?

3. As a small team we often need to be flexible and adaptable, while also supporting one another to make the best use of our strengths. Share up to three unique strengths or perspectives you think you would bring to this team and role, and how they've been helpful to you in the past.

You may wish to refer back to the job advert and think about examples of the key competencies outlined there, but we’d also love to learn about other skills and experiences you would bring, even if ithey are not mentioned above.

We recommend writing roughly 500 words on each question (max 600 words).

Questions

• Can people outside of the UK apply for this role?

  • This opportunity is only open to UK residents. 

• Is there an office space?

  • We are a fully remote team.

KEY INFORMATION

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours

Start date: August 2024 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £43,750 - £48,750 per annum if based in London. £41,250 - £46,250 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12 noon, Friday 12th July 2024.

Early applications are encouraged, as we will assess applications and schedule interviews on an ongoing basis.

ABOUT UPREACH

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report. 

ROLE SUMMARY 

The Head of Fundraising & Events will contribute to the growth of upReach through the raising of significant funds; you will have oversight of income generation from various sources including major donors, individuals, trusts & foundations and a portfolio of events. The role will suit innovative individuals with significant experience of fundraising from major donors and at least one of the other specified income streams, and event planning. 

You will represent upReach externally, advocating our work and building strategic relationships across our markets. You will be accountable for agreed income targets, developing the fundraising strategy and identifying new opportunities.

OUR VALUES

upReach upholds the following values:

• Perseverance

• Integrity

• Advocacy

• Aspiration

• Proactivity 

CORE RESPONSIBILITIES

The Head of Fundraising & Events will support upReach's mission by meeting financial targets, recognising when to make the fundraising ‘ask’ and leading the annual budget process. You will use clear, creative written communication to produce convincing cases for support, represent the charity at relevant networking events, work closely with the upReach Development Board and act as an ambassador for the organisation.

Reporting to the Director of Income Generation and External Engagement you will manage three direct reports and support individuals participating in the Future Charity Leaders Programme (upReach’s graduate scheme). You will work closely with  the CEO, Programmes and Finance teams and colleagues across the income generating and external engagement team.

The core responsibilities include: 

Leadership and strategy 

• Lead income generation to realise financial targets in line with the overarching strategy, personal responsibility for securing 5 and 6 figure gifts. 

• Provide leadership and inspire staff and volunteers to excel and achieve, champion the upReach values and defined Leadership qualities.

• Commit to the annual appraisal process, including deadlines and develop stretching, SMART OKRs (objectives and key results) to meet our strategic goals. 

• Deputise for the Director in their absence and play an active role in the Leadership team.

• Lead the strategic and operational planning process for the functional areas of responsibility and ensure the involvement of relevant stakeholders. 

• Keep abreast of developments, changes in trends and patterns, new techniques and legislation. Take responsibility for own professional development.

• Ensure planned activity is delivered in compliance with relevant charity law, other legislation, best practice and corporate policy.

• Act as a senior sounding board to ensure strategic decisions regarding donors and funders resonate with our objectives and mission.

• Contribute to strategic thinking including risk management and mitigation.

• Collate and present timely monthly management reports for each income stream.

• Lead the annual budget and financial forecasting processes to facilitate reporting and  strategic-decision making.

Working with stakeholders (internal and external) 

• Collaborate with colleagues in the income generation and external engagement team to identify and secure all various income generating and profile raising opportunities, ensuring maximum impact and contribution from funders. 

• Lead, champion and model a culture of outstanding donor stewardship and supporter care; including best practice and behaviour. 

• Develop and foster effective relationships with key external contacts at all levels, e.g. donors, supporters, suppliers. 

• Make the fundraising ‘ask’ as and when appropriate, or support others to do so.

• Respond promptly to requests for information and action from supporters.

• Report and disseminate the key issues to emerge from supporter feedback. 

• Manage the complaints procedures for the department and conduct full investigation of all complaints received by the department.

Developing, maintaining systems and procedures 

• Determine and manage the operating systems needed to deliver activity and enable effective donor, supporter and volunteer relationship management. 

• Effectively develop the donor journey.

• Ensure records in the CRM are up to date.

• Conduct analysis of data from across functions responsible for, drawing conclusions, making recommendations to the Director. 

• Ensure the management of systems and processes comply with the organisation’s data protection obligations, charity law and other legal requirements.

People Management and Team Working

• Recruit and lead the Fundraising & Events team, rotatees and volunteers as required.

• Ensure upReach promotes a high performance culture and professional integrity.

• Continue to develop the skills and knowledge of you and your team to ensure you are up-to-date with changing regulation and fundraising best practices.

• Lead and champion the implementation of business improvement and people development initiatives including training and rotations.

• Collaborate with colleagues across the department and organisation.

Major Donors and Individuals

• Develop and implement fundraising strategies to grow income.

• Nurture relationships with donors including high net worth individuals maintaining the highest level of donor care.

• Research, identify and engage prospective donors to secure 5 and 6 figure gifts.

• Lead the team on increasing donors numbers and gift income.

• Develop a legacies strategy and oversee delivery of awareness campaign.

Events

• Oversee the delivery of a sector leading events portfolio, achieving 5 and 6 figure income targets and building a pipeline of future activity.

• Lead the team on the delivery of multiple and complex events and activities at the same time including the Student Social Mobility Awards (SSMA’s).

• Engage, steward and motivate key stakeholders including the Development Board, potential event committee members and other high value volunteers to grow our network and deliver successful fundraising events.

Trusts, Foundations & Corporates

• Oversight of Trusts, Foundation & Corporate fundraising strategy.

• Work with the Senior Fundraising Manager to identify and build relationships with Companies, Trusts and Foundations which are mission and/or programme aligned.

• Support the acquisition of new, multi year funders and existing donors.

Other

• Regular out of office work may be required in order that the organisation is able to deliver on its commitments to its stakeholders

• Some UK travel will be required from time to time

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities. 

SKILLS AND EXPERIENCE

The ideal candidate should display these skills: 

• Influencing, facilitation and communication skills (both oral and written)

• Problem solving and decision making 

• Excellent organisational skills and the ability to prioritise and deliver to tight deadlines

• Passion and motivation 

• Leadership and collaboration skills

This position would be suited to individuals who are committed to upReach’s mission. We are looking for someone who is passionate about social mobility and believes that background should not be a barrier to graduate employment. 

To be successful, it is anticipated that you will have significant experience working in a fast paced environment, third sector organisation with demonstrable success in meeting financial targets and motivating others;

• Exceptional relationship building, stakeholder management and negotiation skills, with the ability to influence and persuade at the highest level.

• Experience working in a fast-paced environment, maintaining accuracy and working independently to find solutions to problems.

• You have developed departmental strategies, budgets and plans with success in meeting income targets including 5 and 6 figure gifts.

• Managing annual budget reviews and preparing KPI/OKR reports and financial forecasts that help inform strategic decision-making at a senior level. 

• Ability to manage and motivate others; working cooperatively with and through people to reach goals.

• Confident, clear and creative communicator and presenter; strong storytelling skills and a proactive attitude.

• You’ll understand fundraising performance metrics and how to use them in the delivery of objectives as well as show competence in charity law as it applies to fundraising

• Sound knowledge of GDPR legislation and other fundraising regulations.

• Independent decision-making within authorised boundaries with the ability to anticipate and find solutions to potential problems.

• Strong project management and problem solving skills, in addition to superb organisational skills to manage a varied workload.

Below you will find a detailed summary of the key attributes required for the Head Of level:

Essential skills:

• Motivation

• Leadership

• Continuous improvement

• Planning and organising  

• Problem solving & decision making  

• Innovative

• Management (including line management)

• Commitment to social mobility

• Communication

TEAM CULTURE & BENEFITS: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave.

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, this increases to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials.

• Dedication to Staff Wellbeing through our Employee Assistance Programme 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Ethnic Minorities Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

READY TO APPLY?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close at 12th July at 12pm.  Early applications are encouraged as we will be scheduling interviews on an ongoing basis. 

EQUAL OPPORTUNITIES

upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from ethnic minority candidates.

Financial Education Delivery Coordinator

Just Finance Foundation (JFF) seeks to create a financially resilient nation where every individual has equal opportunity to thrive. The Education Team’s focus is developing and promoting financial literacy tools for primary schools to help children and their families learn about money. We work to train teachers to be able to deliver financial education and help them build it into their curriculum.

The Financial Education Delivery Coordinator position at Just Finance Foundation (JFF) is an exciting opportunity to participate in the delivery of new resources that will ensure children can access the education they need to manage money well in the future. We have ambitious targets to see our financial education resources in over 1,000 schools over the next 3 years. Your motivation and target driven ambition will help us expand LifeSavers, our free schools programme.

What we’re looking for:

· A strong communicator who is committed to serving schools, teachers, and children well

· A strategic thinker who is energised by the challenge of reaching a big audience

· A project manager who can develop plans to achieve goals within set timelines

· A team player who thrives in a supportive environment

· A data enthusiast who understands the purpose of gathering impact data, the value of analysing it, and the importance of sharing it with funders, supporters, and stakeholders

The Financial Education team is at the forefront of Financial Education in the UK. This is an ideal opportunity for an experienced and innovative education professional to make a significant contribution to the future wellbeing of our children and communities.

What the role looks like

The Financial Education Coordinator will be responsible for recruiting and onboarding schools to embed our free financial education resources into primary school classrooms. You will have an excellent understanding of the challenges and pressures that exist within a primary school environment. You will be able to generate enthusiasm for financial education, as well as develop strong relationships with schools and other project collaborators. You will achieve this by proactively researching, networking, and making connections with schools in London and the Southeast region. You will speak to stakeholders, including teachers and school leadership, to promote our programme. Once they have registered, you will then train the teachers and school staff on how to incorporate our resources flexibly into their classrooms. The Financial Education Delivery Coordinator will need to work flexibly with each school to best meet their needs, according to our policies and guidelines. Reporting the progress of the various programmes is a key part of the role and the ability to collate data, identify risks, and meet deadlines is crucial.

As a part of the broader Programmes and Innovation department, this role is a creative opportunity to develop new ideas and ways of delivering financial literacy to primary schools. We encourage thinking outside the box that respects the demands placed on teachers and school staff. Crucial to the role is a willingness to be part of a wider project team, an ability to adapt and respond to change, and a belief in the impact that we can make to young people.

To Apply: Please send your CV and a cover letter of no more than 2 pages no later than 9am, 8th of July 2024.  

Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all the criteria listed.

JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.

While the role will work solely for the Just Finance Foundation, please note that the Church Urban Fund, as the parent charity, will be the legal employer.

Salary (grade 8): £47,268 - £51,870 per annum (dependent upon experience)

Hours: 37.5 hours per week (full-time, permanent)

Location: National Museum of the Royal Navy, Portsmouth Historic Dockyard, Portsmouth (from time to time, travel to our other UK based sites will be required) with the opportunity to adopt hybrid working

A fantastic opportunity has arisen for an Individual Giving specialist to join the Fundraising & Partnerships Team at the National Museum of the Royal Navy.

Our fundraising income has grown significantly over the last few years thanks to a talented team, and we have an ambitious strategy to grow this income even further.  

As a Fundraising & Partnership team we build internal and external relationships to secure financial support to bring to life our collections, care for our objects, engage with young people, fund our capital projects and underpin our core costs.

We do this by sharing the passion of our colleagues; appreciating and sharing our collective experience, knowledge and skills; and advocating about how the NMRN positively impacts local economies, visitors and the wider public understanding of the Royal Navy.

When our team excels we help to deliver NMRN’s vision of becoming the world’s most inspiring Naval Museum, linking Navy to Nation, and inspiring enjoyment and engagement with the story of the Royal Navy and its role in shaping both our nation and the modern world.

We’re now seeking an Individual Giving Lead to drive forward our work in this fundraising strand and exploit NMRN’s investment in brand, audience development and CRM.

Key Opportunities

* Growing our individual giving programme with a particular focus on regular giving, major appeals, capital projects, adopt-an-object, and exploring opportunities through content and gaming.

* Developing and implementing a major donor and mid-level giving programme.

* Working with the Customer Relationship Manager and Web Lead use our data to build supporter and donor journeys.

* Collaborating with the Communications and Content team to drive individual giving opportunities through content on NMRN’s digital channels, as well as those of partners.

* Creating a legacy giving programme that raises awareness of the importance of legacy and gift-in-will bequest and results in an increased number of pledges.

* Working in tandem with the Corporate & New Business Partnership Lead to develop a payroll giving scheme.

If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to lead projects and make a difference then we want to meet you.

Knowledge/Experience

We are scaling up our work so we are expanding our team with talented, motivated, and ambitious individuals who want to contribute to helping us become the world’s most inspiring naval museum, to do this you will be a highly motivated individual who is cheerful, personable and equally content with writing strategies as doing the underpinning work.

The successful candidate will be able to evidence their ability to:

* grow, coordinate, and implement regular giving

* generate donations that support major appeals / campaigns

* writing compelling cases-for-support and donor communications

* establish effective working relationships with key stakeholders both internally and externally

* develop, communicate, and execute initiatives and effective pragmatic solutions

* work with others to develop effective and targeted email marketing using CRM data

* develop stewardship plans for individual givers and major donors

We Provide:

• The opportunity to be part of a friendly and diverse workplace within a unique heritage environment.

• Group pension plan with Royal London (6% employer contributions, 2% employee contributions and death in service benefit).

• 25 days annual leave (plus bank holidays), increasing to 30 days annual leave (plus bank holidays) after 5 years’ service.

• Free parking.

• Occupational sick pay.

• Enhanced maternity/adoption and paternity pay.

• Flexible working.

• Professional membership fees.

• Employee Assistance Programme.

• Free admission to other national museums and attractions within the reciprocal agreement.

• Discounts at our shops and cafes.

• Free and discounted tickets for family and friends.                                         

This post requires a DBS check as a requirement of working on the naval base. This is not a UK sponsored visa role therefore candidates must have the right to work in the UK to apply for this role.

For further details, or an informal discussion regarding the role, please contact Helen McKenna-Aspell, Associate Executive Director: Funding & Partnerships – helen.mckennaaspell(at)nmrn(dot)org(dot)uk

Please submit your applciations via 'Apply via website' no later than midnight, Monday 22nd July 2024. We will be conducting interviews in Portsmouth in July. 

If you require reasonable adjustments to be made to the application process because of a disability, please contact the People team on recruitment(at)nmrn(dot)org(dot)uk for support.

Drug and Alcohol Practitioner – Active Recovery Team (Opiates)

Location: Leeds, LS2 7DJ

Salary: £24,020 - £30,790 per annum

Humankind is one of England’s most successful home-grown charities. They provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. They are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining their teams of passionate individuals, you will be contributing to making this happen.  You can really make a difference by believing in their service users and their ability to make positive changes when they don’t always believe in themselves.

The Role

They are excited to offer opportunities for Drug and Alcohol Recovery Coordinators to join their Forward Leeds team. This is a dynamic and rewarding role where you will:

• Manage a caseload by creating, implementing, and reviewing ongoing recovery and treatment plans.
• Facilitate and promote the progression of individuals from initial engagement into structured treatment.
• Support clients in various different treatment stages, from initial assessment to exiting treatment, accessing sustained recovery and aftercare.
• Contribute to reducing substance-related harm to individuals and the wider community.
• Collaborate closely with key partners and colleagues across the street to support partnerships to achieve the best health and wellbeing outcomes for individuals. 

You will be required to work one late shift per week some Wednesdays until 7pm with 2 hours toil taken back within the same week.

Benefits

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family friendly policies
• Happy, Healthy You! – their wellbeing offers for their workforce
• Employee Assist Programme and Humankind Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

Intro

Our Head of Comms has made the difficult decision to move on after 17 years at CAT so we need a passionate, enthusiastic and motivated Comms professional to step in to her shoes.

About CAT

The Centre for Alternative Technology (CAT) is an internationally renowned environmental charity, a world-leading eco centre, and one of the foremost providers of postgraduate environmental education in the UK, based near Machynlleth in Mid Wales.

CAT provides inspiration, education and training in solutions to the climate and biodiversity emergency.

Key activities include residential short courses, vocational training and postgraduate degrees in a wide range of sustainability-related topics, with online courses and events offered alongside in-person learning.

Our Zero Carbon Britain team publishes research and works directly with councils, communities and other organisations to help transform complex economic, social and political systems

Job details:

HOC240603

Area of Responsibility:

Marketing, communications and policy

Responsible to:

Co-CEO

Responsible for:

Marketing and communications staff

Contract type: Permanent

Responsibility Grade: 7

Location: Flexible location, in travelling distance of CAT with regular visits to the CAT site near Machynlleth, Mid Wales

Hours: Full-time: 37.5 hours per week.

Working Days: Normally Monday to Friday, with occasional evening/weekend working

Salary and employee benefits:

£35,898 p.a.

CAT offers a generous annual leave allowance of 25 days p.a., plus bank holidays (usually 7- 9days), plus additional allowance at Christmas (usually 3 days), plus 1 extra day for every year worked (up to 5 days).

CAT also offers an attractive package of employee benefits, including:

· a free cooked lunch and free hot drinks from the café whenever working from the CAT eco centre

· 40% discount on retail goods purchased from CAT

· Opportunities for CPD training, qualifications & professional memberships to be funded by CAT

· Opportunity to take 2 CAT short courses per year free-of-charge

· the opportunity to purchase additional holiday days

· a ‘Cycle to Work’ scheme (planned)

· 5% pension contribution

· generous maternity and paternity entitlement and Death In Service benefit

· 2 hours per month for general health & wellbeing & 2 hours per month for Welsh language tuition.

Work remotely: See Location

Application deadline:     9am 5 July 2024

Interviews to be held:  Week commencing 15 July 2024 (on site)

Expected start date:  As soon as possible

Overview of Role:

CAT is entering an exciting phase in its development.  In recent years the organisation has achieved significant growth in student numbers, membership and fundraising income.  We have ambitious plans for a transformative project, Cynefin: a flagship, sustainable Welsh visitor attraction and skills hub which is included in the portfolio for the Mid Wales Growth Deal.

The Head of Communications will be a member of the Project Management Team contributing to developing the vision, strategy and business case for Cynefin, supporting the capital fundraising campaign and leading on the engagement and communications.

Main Responsibilities

• Strategic leadership of CAT’s marketing, policy and communications (internal and external).

• Liaise with key stakeholders, represent CAT at events and act as media spokesperson on behalf of the organisation when required.

• Line manage, lead, support and motivate the marketing and communications team.

• Set, monitor and report on team and individual goals and KPIs.

• To procure, brief and manage relationships with external agencies including creative, PR agencies etc in order to deliver strategic objectives.

• Manage the departmental budget and monitor KPIs to:

• • Ensure strong ROI on all marketing activities in support of CAT’s strategic objectives.
  • Deliver on the key aims and objectives of CAT’s policy and communications work.

• Develop and implement communications and marketing strategies, tactics, campaigns and plans in support of key organisational objectives.

• To sit on the Project Management Group for Cynefin contributing to: developing the business case; effective project management; and communication and engagement strategies.

• Oversee/sign off key communications products, such as our supporter magazine, Clean Slate, newsletters, promotional materials, the annual report and press releases.

• Manage the brand to ensure consistent communication of the organisation’s vision, mission and values across all channels and to ensure that the integrity of the brand is maintained and promoted at all times.

• Put in place effective systems, policies and procedures for the effective management of CAT’s policy, communications and marketing work.

• To carry out research and analysis to improve our understanding of our target audiences and develop products to meet their needs.

• Manage crisis communications planning and response.

• Manage media relations and PR.

• Monitor our digital platforms.

• Work with the Head of Statutory Funding to identify other sources of funding for developing CAT’s policy and communications work.
• Any other appropriate duties as defined by the Co-Chief Executive Officer

Prospectus is delighted to be working with Elrha to support the recruitment of a temporary Executive Personal Assistant to provide comprehensive and confidential administration support to the Director of Impact and Engagement, as well as her direct reports (Heads of Teams) when required. This post is offered as a remote (or hybrid, should you prefer) full-time temporary contract with a length of approximately 3 months.

Elrha is a global organisation which finds solutions to complex humanitarian problems through research and innovation. They are an established actor in the humanitarian community, working in partnership with humanitarian organisations, researchers, innovators, and the private sector to tackle some of the most difficult challenges facing people all over the world.

The post holder will develop and maintain good relationships with members of the Board, Leadership Group, managers, and external stakeholders. You will manage the Director’s and Heads of Team’s Outlook calendars effectively and proactively, anticipating and scheduling regular events, meetings, and appointments in their diary, as well as maintaining inboxes ensuring urgent emails are prioritised. You will assist the team with a range of projects focused on the delivery of Elrha’s programmes and organisational development work, communicating progress updates and ensuring work stays on track, resolving issues and escalating any budget or risk concerns to the Director. You will also coordinate procurement and contract management processes with our client’s procurement teams, ensuring compliance with all processes.

We are looking for an experienced and dependable Executive Assistant/ Personal Assistant who is confident with bags of initiative, discrete and has good judgement. To be successful, you need to have experience of working within a senior team, including providing administrative support, diary and inbox management. You will have experience in coordinating procurement and contracting processes and a flow for project management. You will have excellent attention to detail, strong communication and organisation skills, and a proactive attitude, able to work independently.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply, please submit your up-to-date CV. Should your experience be suitable, we will send you the full job description and will arrange for a phone call to brief you on the role.

Harris Hill are thrilled to be working partnering up with DENS in their search for their new Senior Corporate Fundraiser.  They are searching for an experienced corporate fundraiser to join their dynamic and high-performing Fundraising Team. 

This role is based in Hemel Hempstead with hybrid working options, but being located within the region will be beneficial. You will need to have a car.

This role can be part time or full time.

Pays £35,000+

About DENS

Their aim is to be the first port of call for people in Dacorum who are facing homelessness, poverty and social exclusion; to support and empower them to take the next positive step in their lives, secure and maintain a long-term housing option and be an active member of their community.

They ensure individuals have access to temporary and short-term accommodation, and individuals and families have access to emergency food and provisions. They provide a range of services so that people can develop the resilience, skills and confidence to take the next step in their lives.

Responsibilities:

You will be responsible for developing the DENS Business Partnership Programme, building a pipeline of high-value prospects, increasing engagement, and influencing the involvement of local businesses to support DENS ambitious 5-year growth plans.

To be considered for this role you will ideally be:

• You will be an excellent communicator, confident in networking and presenting a compelling case for support, target driven and have a background and successful record in securing high value gifts, business sales or similar.

If you would like to learn more then please do get in touch with Hannah at Harris Hill by emailing her on [email protected] or calling her on 02078207331.

Hiring Manager is reviewing applications as they come in.

Only suitable candidates will be contacted.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.