Engagement Jobs

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of Role:

The ICT Officer will provide the first line technical support and ensures smooth ICT operations across the organisation. The role encompasses troubleshooting hardware/software and network issues, whilst managing devices via Microsoft Intune and maintaining Office 365 applications. Additionally, the ICT Officer is responsible for setting up and maintaining meeting room equipment, managing IT assets and ensuring security compliance. This hands-on position requires regular presence in the office to support the organisation’s ICT needs.

About the Role:

1. Provide first-line technical support to end-users.
2. Troubleshoot and resolve hardware, software and networking issues
3. Respond to and resolve staff queries in a timely manner
4. Ensure devices are up to dates, particularly with security patches and updates in the security centre.
5. Assist in settings up and configuring PCs, monitors and other hardware.
6. Manage office 365 applications and the admin centre.

About You:

To be successful in this role, you will need:

1. Educated to Bachelor’s degree level.
2. Proven experience in a similar help desk or IT support role.
3. Proficiency in managing devices using Microsoft Intune.
4. Strong knowledge of Office 365 applications and the admin centre.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Good team work skills with the ability to work with different and sometime conflicting agendas.

Why you should Apply: 

We are looking for someone who is passionate about helping others, enjoys problem-solving, and are looking for a role where you can make a real impact and growth. As an ICT Officer at Muslim Aid, you will ensure the smooth operation of our ICT systems and support our mission to make a positive impact. Provide first-line technical support, help overcome IT challenges, and achieve our strategic priorities. Join us and be part of a team dedicated to making a real difference through your expertise in ICT.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

For application, please click on the link below:

OR

To apply please submit your cover letter (no more than 1 page) and CV. 

Reports To: Board of Trustees.

Salary: £45,000 - £52,000 FTE.

Hours: 0.8 FTE (negotiable), primarily on-site with occasional home working.

Pension: 5% matched employer contribution.

Enhanced annual leave and sickness benefit policies. 

About Victoria Hall Harrow

The Victoria Hall Harrow charity started in 1888, with the aim of building a high quality venue for the people of Harrow to come together and to build community. Since then our venue Victoria Hall has been rebuilt twice, most recently reopening to the public in Summer 2021. We also created a new charity some years back (a CIO), transferring the assets of the old charity over. For this reason our Charity Commission listing below is not representative of our current financial position and our assets. 

For around 140 years Victoria Hall has provided space for rent to local residents and groups. It has been used for every possible purpose - parties, events, activities, conferences and much more. 

More recently the trustee board have embarked on a renewed strategy process, and we are now relaunching the charity as a partnership-first community centre, that identifies local needs and uses our assets to best meet those needs, working with a wide range of partners to serve the local diverse communities. 

In June 2024 we agreed our new Vision and Mission. We are still now working through the overall draft of our strategy, which we will be happy to share with you as soon as it is ready in 1st draft form. 

Our Vision

A connected and inclusive Harrow, where people and communities thrive.

Our Mission

We facilitate connections, providing space and support for activities and services to identify and meet the needs of Harrow’s diverse communities. 

We collaborate with local residents, groups and organisations, using a partnership-first approach.

In order to achieve our new Vision and Mission we now need to recruit our first ever CEO. We thank you for your interest in the role, and we look forward to receiving your application. 

Role Summary

As our first CEO, you will play a pivotal role in shaping the future of Victoria Hall. You will be responsible for leading the organisation through this exciting transition, working closely with the Board of Trustees, staff, partners, and the wider community. This is a unique opportunity to build on our rich history and create a vibrant community hub that makes a real difference in people's lives.

The charity is in a solid financial position, which will enable us with the correct leadership in place to make real progress in our Vision and Mission. Our premises are new and extremely high quality, and very well located. There is a serious lack of high quality community space in Harrow, and we know already that there is significant demand and interest from a whole range of groups who serve the local diverse community. 

You will lead us in identifying what the most important and pressing needs are in our local community, and how best to meet those using our resources. You will create effective and impactful partnerships with local residents, community groups and charities, plus businesses and the statutory sector, to meet the needs identified. 

Key Responsibilities

• Strategic Leadership: Develop and implement Victoria Hall's strategic vision, ensuring alignment with our mission and values, with a strong focus on diversity, equity, and inclusion.

• Operational Management: Oversee the day-to-day operations of the community centre, including financial management, fundraising, marketing, and facilities management.

• Partnership Development: Build strong relationships with a diverse range of local organisations, businesses, and individuals to create a network of support for Victoria Hall's programs and services.

• Financial management and governance: Ensuring that we have robust processes in place, and that our finances are well managed. 

• Community Engagement: Foster a welcoming and inclusive environment at Victoria Hall, ensuring that our programs and services meet the needs of diverse community members.

• Staff Management: Provide leadership and support to the Centre Manager and other future staff, fostering a positive, collaborative, and diverse work environment.

• Governance: Work closely with the Board of Trustees, ensuring that we are effective and develop together. Provide regular reports and updates on Victoria Hall's progress.

As VHH is a very small charity, you will be fully hands on in all possible areas of strategy, governance and operations. You will need to be comfortable across all areas for which you will be responsible. 

Person Specification

Essential

• Excellent communication and interpersonal skills, with the ability to build relationships with a wide range of stakeholders.

• Proven experience in a senior leadership role, ideally within the charity or community sector.

• Experience of managing staff and/or volunteers. 

• Strong strategic thinking and planning skills.

• Ability to oversee our legal obligations, with regards to risk management and mitigation, charity law and more. 

• Good IT skills, able to ensure that our charity uses technology effectively. 

• Financial acumen, with experience in budget creation and management. 

• Experience in successful income generation. 

• A passion for community development and social impact.

• A commitment to diversity, equity, and inclusion.

• The ability to inspire and motivate others.

Desirable

We do not expect any candidate to have all of these desirable attributes. They are simply a list of the many attributes which we think would be of value in the role. 

• Coaching experience and/or qualifications. 

• Experience working in a partnership-based model.

• Knowledge of the Harrow community, local organisations and residents. 

• Experience in marketing and communications, with a focus on reaching diverse audiences.

• Experience leading an organisation through a period of change or transition.

• Fluency in languages spoken in the Harrow community.

• A background in community work or community organising.

• Knowledge of AI and how to utilise in a small charity or business. 

• A clean driving license. 

We want to ensure that we build a team here that reflects our local diverse community. If you believe that you can succeed in this role working with our local community, then we look forward to receiving your application, explaining how you will meet the requirements of the role.

If there are any adjustments that would be helpful for you, and would help you to show us your best, then please do let us know. Our Chair of trustees Gus Alston is happy to speak about this at any point, or you can include with your application.

Interviews

Interviews will be held on Monday 12th August. The interview will consist of a task, and then questions from us, followed by an opportunity for more conversation and questions, including any from you. The whole process will take around two hours on the day. We will provide a £100 shopping voucher to all candidates who attend an interview, as recognition for the time you commit to this process. If you have a preference for timings on Monday 12th August, let us know when you apply. 

Victoria Hall is committed to diversity, equity, and inclusion. We strongly encourage applications from individuals from underrepresented groups.

About RLS 

RLS is a UK charity and a non-profit company in Greece (AMKE). 

Refugee Legal Support works in solidarity with people who migrate. We operate in the UK, France and Greece, promoting and protecting rights through legal support, casework, litigation, engagement, training and partnerships. We advocate for safe migration and oppose discriminatory immigration systems and policies.

RLS has held a legal aid contract in the UK since 2023. 

About the Afghan Pro Bono Initiative (APBI)

The Afghan Pro Bono Initiative is a specialist casework project delivered by RLS with funding and pro bono assistance from 14 leading commercial law firms. It is a project delivered in partnership with SPI. 

Firm pro bono lawyers are trained and supervised by the project’s two full-time supervising lawyers so that they can then assist with legal casework.

APBI has two core components. The team delivers legal information and support to and within the Afghan community, working together with the Community Engagement and Research Lead to ensure wide access. While the project also provides high quality legal representation in a range of cases for this community. This includes family reunion, the ARAP scheme, the Afghan Citizens Resettlement Scheme and others. 

APBI then aims to respond to the increased need for legal information, advice and representation of Afghan nationals and their family members forced to seek protection and reunion with family in the United Kingdom following the Taliban takeover. The project is now going into its 3rd year, and won the Most Effective Pro Bono Partnership Award at the Law Works Pro Bono Awards in 2022 as well as being nominated and commended for numerous other awards in 2022 and 2023. 

The casework of this project feeds into strategic research, policy and advocacy efforts to make existing ‘safe’ routes to protection (in particular refugee family reunion and resettlement schemes) more accessible and effective, advocate for their expansion and defend the fundamental rights of people on the move by influencing policy and decision making. 

Litigation arising out of the project is actively pursued (where eligible) under RLS’s legal aid contract to push for better decision-making, secure results for individuals and pursue improvements in the relevant law, policy and practices. 

RLS recognise that pro bono legal work is always an adjunct to, and not a substitute for, an adequate system of publicly funded legal services. 

Key responsibilities and objectives

The post holder will be a staff member of Refugee Legal Support. They will be a participant within the Afghan Pro Bono Initiative project team, which comprises two lawyers (the other being at SPI), a coordinator and a Community Engagement and Research Lead in addition to the volunteer lawyers from the individual commercial firm partners. 
 

Key responsibilities

• Manage a small caseload and provide high quality legal advice and representation to clients;

• Supervise the work of volunteer pro bono commercial lawyers on cases;

• Deliver training to pro bono commercial lawyers;

• Ensure that all legal work is promptly and accurate recorded on RLS’s case management system and keep relevant time recording; 

• Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, including both the Afghan Community and building the capacity of other practitioners;

• Work in close collaboration with the other project Lawyer/s to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes;

• Work in close collaboration with the Legal Director, Programmes Manager and Coordinator to ensure that appropriate steps to achieve the aims and objectives of the project are taken, including ensuring that relevant data is obtained and assisting with the timely completion of the project Operational Plan/s;

• Work in close collaboration with the APBI Coordinator and Programmes Manager to contribute to the production of materials such as project periodic reports, information on emerging and strategic issues in relation to ‘safe’ routes for use in advocacy, content for newsletters, social media posts and articles to raise awareness of the project and its aims and outputs;

• Participate in, and contribute to, RLS’s monitoring, evaluation and learning framework;

• Be an active member of the RLS team participating in team meetings at both the UK and International level: engaging in a collegiate and collaborative environment that includes participating in the development of a new and exciting legal organisation; 

• Be an active and collaborative member of the APBI Project team together with the other Lawyer/s, Coordinator and Community Engagement and Research Lead;

• Work in close collaboration with the Community Engagement and Research Lead to contribute to the production of information sheets and other materials to disseminate to the Afghan community/ies;

• Maintain accurate and confidential records in line with GDPR;

• Adhere to RLS safeguarding policies and procedures at all times. 

Person Specification

Essential

• Be either a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3;

• Experience of asylum casework;

• Experience of refugee family reunion procedures and applications, including applications outside of the Immigration Rules reliant on Article 8 ECHR and other human rights provisions;

• Experience of online immigration applications; 

• Demonstrable knowledge of legal aid provision and ECF applications; 

• Demonstrable supervision experience; 

• Experience of and commitment to working in a collaborative way on legal cases;

• Good verbal and written communication skills in English;

• Strong organisational skills, including the ability to prioritise work and meet deadlines;

• Strong attention to detail, responsiveness, reliability and dependability;

• Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders;

• Computer literacy;

• Right to reside and work in the UK;

• Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy;

• Have a strong commitment to upholding the human rights of asylum seekers, migrants, and refugees; 

• Commitment to the aims of the project and the values of RLS.

• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not a barrier to the role. 

Desirable

• Those with lived experience of navigating immigration systems are strongly encouraged to apply and will be favourable considered;

• Experience of legal aid casework; 

• Experience of conducting immigration appeals and/or public law litigation; 

• Experience of supervising commercial lawyers in a pro bono project setting;

• Experience of preparing and delivering training;

• Interest in collaborating with non-legal colleagues to bring about systemic change;

• Working knowledge of Dari and/or Pashto.

About you
You’re passionate about music and want to play a key role in shaping and changing the future of the music industries. You're someone who thrives in community-led environments and enjoys collaborating with and supporting young people.
You’re someone who loves building new relationships and comfortable engaging and growing creative communities.
You’ll have an ear for music and a strong understanding as to what engages young people in and out of music. You’ll have an entrepreneurial spirit that will develop our NextGen Programme through a new stage of growth. Behind the scenes, you’re organised, collaborative, efficient, self-motivated and can work well in a small team that has to punch above its weight.

You may have experience already working in music, working with artists' events, campaigns, or in community management. You may have worked on or with youth-led organisations or platforms engaging directly with young creatives.

About the role
The NextGen Community Producer will play an integral role at Youth Music shaping and developing our support for young adults, particularly helping them to close the gap between learning and earning in music.

You’ll join us at an exciting time as we look to scale up and enhance our community engagement efforts. Building on the foundations established in phase 1 between 2021-2024, your focus will be on increasing participation, and fostering a more cohesive and active community. Your innovative strategies and passion for supporting young creatives will be key to driving deeper connections among members, and creating a compelling offer for the community.

Day-to-day you’ll be programming national events, workshops and networking opportunities; brokering progression opportunities though Youth Music’s industry partners, and recruiting to paid freelance creative roles. The job will involve managing a variety of relationships with young people, playing a central role in developing and leading the NextGen community strategy, and supporting the development of a new brand and user journey for NextGen community members.

Key responsibilities
Programme Development

• Act as the day-to-day lead and point of contact for the Youth Music NextGen Community, representing their voice internally and externally.
• Devise and implement a clear strategy for the continued growth and development of the NextGen Community, with support from the Engagement team.
• Deliver impactful programmes of activities and support that will progress young people into creative careers, broaden their networks, increase their confidence and create access to new opportunities.
• Develop and grow the NextGen Community brand and visual identity, ensuring a clear offer and user journey for those taking part in Youth Music funded projects, and other potential new members.
• Increase the role the community plays in designing and delivering the NextGen programme, aligning with Youth Music’s wider aims and values around youth voice.
• Increase interaction between NextGen Community members.

Events

• Work with the events team to develop, grow and manage our programme of regular NextGen Community events across the country to bring the community together and showcase their talent.
• Develop and manage our programme of events in London in partnership with Young Guns Network (YGN), taking place in the offices of our music industry partners.
• Grow attendance at all NextGen events, working with our Comms and Marketing team to increase awareness and build the profile of the event series.
• Programme and manage all events within set budgets.

Partnerships

• Build and leverage relationships with partners and networks to enhance the offer for the NextGen Community (such as events, performance opportunities, workshops, studio time, content creation, and exclusive offers etc).
• Manage relationships with key corporate partners (such as Levi’s) to support delivery of the NextGen Community activities.
• Build and maintain a pipeline of potential partners to approach, and support wider fundraising efforts within the team.

Recruitment

• Lead on NextGen recruitment for NextGen Community Events and the Youth Music Awards, with support from the Engagement Coordinator. e.g. Create briefs for NextGen roles and be their main point of contact.
• Support recruitment for any other Youth Music or partner opportunities created for the NextGen Community. (e.g. gigs, festivals, activations, focus groups, etc).
• Develop the NextGen talent pool, finding new ways to promote and manage this.
• Create and source relevant national music-related opportunities for Youth Music’s ‘opportunities board’.

NextGen Fund

• Support the marketing and promotion of the NextGen Fund.
• Contribute and support NextGen Fund decision panels.
• Work with our Comms team to ensure that content created through the NextGen Fund is showcased on Youth Music’s social and digital channels. E.g. Sound of the Next Generation playlist.

Demonstrate Impact

• Work with the Insights Team to listen and act on feedback from the NextGen Community. This will be via monitoring, research and consultation that informs the ongoing development and design of the NextGen offer.
• Prepare and present reports on the plans, activities and impact of NextGen Community.
• Share our learning internally and externally at panels, conferences, and through written pieces.

Systems and processes

• Capture NextGen membership on Salesforce so that we have a clear understanding of who is in our community.
• Work with the Database Administrator to improve our systems, processes and user journeys.
• Work with the Comms and Marketing team to ensure the Youth Music website represents and serves the needs of the NextGen Community.

Other

• Ensure all activities are delivered in line with Youth Music’s values with inclusion, diversity, equity and accessibility at their core.
• Be a safeguarding champion, ensuring best practice Safeguarding is embedded throughout our work and all issues and concerns are escalated as appropriate.
• Represent NextGen at events or speaking opportunities and act as an ambassador for Youth Music.
• Ensure budgets are managed effectively, accurate records are kept and invoicing and payments are managed in a timely manner.
• Undertake other tasks that may be requested from time to time that may be consistent with the nature and scope of the role.

Person specification
Essential

• Experience in building and engaging communities in music, creativity or other youth-led spaces, platforms or organisations.
• Strong ability to build new relationships, engage with diverse creative communities, and foster meaningful connections.
• A passion for music and a strong understanding of the UK creative industries and current issues facing young creatives, coupled with a clear desire to create a more equitable industry for the next generation.
• Experience in developing, implementing and growing brands and programmes, particularly those that support young people.
• Experience of working directly with young people, including one-to-one and facilitating or leading groups.
• Proven track record of programming and managing events within budget constraints.
• Excellent organisational skills, with the ability to manage multiple projects simultaneously and deliver on KPIs.
• Experience working in a small, collaborative team environment, demonstrating efficiency and self-motivation.
• Excellent written and verbal communication skills, capable of representing Youth Music and the NextGen community internally and externally.
• Attention to detail and the ability to deal sensitively with confidential personal information.
• A strong commitment to equal opportunities, diversity and inclusion, alongside a working understanding of safeguarding best practices, ensuring a safe and inclusive environment for all participants.

Desirable

• Previous experience working in music, with artists, events, campaigns etc.
• Familiarity with charities and an understanding of how they operate within the music industries.
• Experience in developing a brand, with knowledge of digital and social media strategies to enhance programme visibility and engagement.
• Partnership development - experience in building and maintaining relationships with corporate partners and supporting fundraising efforts.
• Familiarity with Salesforce or similar CRM systems for managing community membership and engagement.
• Comfortable with public speaking and acting as an ambassador at events or conferences.

Lead Enablement Coordinator

£24,661.00/35hrs per week
Monday-Friday 9am-4:30pm

Up to 26 days of annual leave
Matched Pension up to a 5% contribution
Life Assurance worth - 4 x Annual Salary
Subsidised Lunch
Employee Assistance Programme

This is an exciting time for Focus and we have an ambitious new organisational strategy. We are looking for a Lead Enablement Coordinator to play a pivotal role in supporting people with sight loss to remain independent in their homes, by providing high quality assessments and overseeing support delivered by multi-disciplinary teams. 

The ideal candidate will have excellent communication skills and knowledge of undertaking assessments to develop enablement plans for the people we support, in line with identified needs. Experience of providing support to people with a sight loss or a disability and an ability to motivate and engage with a variety of people in varied settings will be a significant advantage. We are seeking an individual with a positive, outgoing and confident approach, well versed in identifying risk with an ability to respond to the differential impact that stigma, inequality and discrimination can have on communities and groups.

If you feel that you have the right skills and passion for driving forward our Lead Engagement Coordinator role please apply as below: 

Send your CV and personal statement (no more than two pages in length) by midnight on 18 July 2024. Focus is happy to receive CV’s in accessible formats if needed.

Review of applications and shortlisting 19 July 2024.
Interviews planned for 24 July 2024. 

We are an equal opportunity employer. We value diversity and are committed to creating an inclusive and equitable workplace. We encourage applications from individuals of all backgrounds, regardless of race, gender, age, sexual orientation, disability, or religion. We are committed to ensuring everyone can access our website and this application process. Should you require support please contact us. We appreciate all applications, but only shortlisted candidates will be contacted. To arrange an informal confidential chat about the role please get in touch.

REF-215 247

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section when you click through to our prortal and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

BENEFITS 

• 28 days holiday + Bank Holidays
• Life Assurance x4 of basic salary
• Income protection scheme
• 8% employer contribution pension scheme
• Flexibility

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING
 
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.   

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive Senior Corporate Partnerships Officer to join the Private Partnerships & Philanthropy team.

ROLE RESPONSIBLITIES

• Account management of a portfolio of high value partnerships, providing first-class relationship management and maximising value, including financial, advocacy, pro bono and in-kind support. 
• Work with existing corporate engagement products and support the development of new employee fundraising ideas. 
• Research new trends and innovations and emerging areas of interest for corporate partners.
• Act as team lead for quarterly corporate e-newsletter.
• Remain flexible and quickly respond to emergency situations, identifying and responding to fundraising opportunities.
• Support a calendar of cultivation and stewardship events and identify visibility opportunities for UK for UNHCR.
• Collaborate with UK and international Private Partnerships & Philanthropy colleagues where possible to strengthen engagement with partners and prospects across channels. 
• Support Senior New Business Officer with prospecting, research and cultivation in designated sectors.
• Maintain up-to-date and accurate data on donors on Salesforce and SharePoint

 
PERSONAL ATTRIBUTES AND EXPERIENCE 
Essential Experience

• A track record of stewarding and maximising multi-year corporate partnership(s), preferably within the charity sector.
• A track record of devising and delivering bespoke and engaging partnership fundraising plans and campaigns to increase income.
• Experience of communicating complex themes and subjects to a variety of audiences, written and verbal.
• Experience of event management and co-ordination to engage corporates and their employees

Essential Skills/Knowledge  

• Ability to act proactively to identify new engagement and fundraising opportunities.
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment.     
• Good attention to detail, strong ability to proof-read and pick up inconsistencies.
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Strong presentation, communication (written and verbal) skills, and interpersonal skills.
• Excellent stakeholder and relationship management skills. 
• Strong Microsoft Word, Excel, PowerPoint, Project skills.

Desirable Skills/Experience

• Managing corporate partnerships with the retail/consumer-facing sectors.
• Managing gift-in-kind donations.
• Building a new business pipeline and successfully securing new income.
• Experience of working in a complex, multi-stakeholder environment.
• Passionate interest in refugee or broader charity sector, and the drive to further your fundraising knowledge. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised. 

What else?
Wellbeing

• 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Hybrid and Flexible Working.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development 

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. 

Closing date: Sunday 14 July 2024

Interview dates: 18 and 22 July 2024 (first round), and w/c 29 July 2024 (second round).

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible.

There has never been a greater need for Independent Age’s work.  More than two million older people are in poverty, with millions more living with precarious finances. At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people.  Our information and advice, grant-making, partnership activity, policy work, and campaigning increases the financial well-being of older people, enabling them to have greater choice and independence in wider areas of life. 

As Director of Policy and Influencing, you will be responsible for ensuring robust, evidence based policy positions and the development and delivery of campaigns(including media and public affairs) to drive positive change for older people in financial hardship. You will lead our engagement work to raise our profile, grow our influence and increase our impact.

Having operated at a senior level, ideally as part of a Senior Leadership Team, you will be an inspiring leader with a demonstrable passion for our cause.  With a proven track record of successfully leading policy and influencing work that has resulted in positive change to policy or legislation, ideally in relation to older people or tackling financial hardship, you will have an astute understanding of the political environment.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend a minimum of  1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on our jobs website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.

Closing Date: Monday 8 July 2024

Interview Dates: Wednesday 17 July and Thursday 18 July 2024

Triangle of Care UK Programme Lead

35 hours per week

Level 4:  £42,000 - £45,000 per annum

Hybrid working

• Do you have a commitment to driving service improvement at scale for carers across a range of sectors and different providers? 
• Do you enjoy developing and managing diverse stakeholder relationships with carers, practitioners and policy makers?
• Do you have a sound strategic understanding of the challenges that are faced by NHS and Local Authority services in achieving effective support for carers?

If so, Carers Trust would like to hear from you! 

The Triangle of Care UK Programme Lead has responsibility for managing the implementation of the Triangle of Care.  This dynamic quality improvement framework, pioneered by carers within secondary mental health settings and now recognised within wider national policy,  is based on six principles which health and care providers can use to include and support unpaid carers, staff and those receiving care.

This role is the key point of communication for Triangle of Care members, leading on delivery of the Triangle of Care peer review and accreditation process and working closely with the Director of UK Network & Innovation and Executive Director of Programmes & Impact to grow and diversify the programme, in line with Carers Trust 2022-25 Strategy. 

Our ideal candidate will have:

• Experience of working with others to develop and deliver a programme of stakeholder engagement nationally and locally
• An understanding of the carer landscape across statutory services, particularly in relation to secondary mental health services
• An understanding of Business and Product development in the context of a scheme or initiative that delivers a paid-for or ‘freemium' model
• Experience of developing and/or leading quality assurance and improvement projects
• Evidence of creating and cultivating new relationships and ways of working
• Effective communication skills (verbal and written) that can be flexed across a diverse range of audiences

You will be joining a small but passionate team, full of positivity, energy and drive to succeed. We need someone who will be a part of our success, helping to achieve our new vision for the charity, to create lasting memories for all children and young people with a life limiting illness.

Rays of Sunshine exits to brighten the lives of seriously ill children aged three to 18 across the UK by granting magical wishes and providing ongoing support within the community. Our work creates a positive distraction, reduces isolation, improves self-esteem and creates precious memories and smiles.

In this role you will be responsible for working across corporate partnerships, major donors, trusts and foundations, with a prominent focus on developing our pipeline of prospects and relationships across corporate partnerships and major donors. The charity has a history of success in these areas and we would love to have someone join the team to build upon this success.

The ideal candidate will be driven and ambitious, with experience in one or more of the above areas but you must have significant experience in developing a pipeline and evidence of securing 5 and 6 figure partnerships or gifts.

With a new fundraising strategy and 3-year income growth plan, and support from the organisation where fundraising is embedded throughout, including a supportive board of Trustees and connectors, you will have plenty of opportunities to build relationships and to be a part of the future success.

Intro

Our Head of Comms has made the difficult decision to move on after 17 years at CAT so we need a passionate, enthusiastic and motivated Comms professional to step in to her shoes.

About CAT

The Centre for Alternative Technology (CAT) is an internationally renowned environmental charity, a world-leading eco centre, and one of the foremost providers of postgraduate environmental education in the UK, based near Machynlleth in Mid Wales.

CAT provides inspiration, education and training in solutions to the climate and biodiversity emergency.

Key activities include residential short courses, vocational training and postgraduate degrees in a wide range of sustainability-related topics, with online courses and events offered alongside in-person learning.

Our Zero Carbon Britain team publishes research and works directly with councils, communities and other organisations to help transform complex economic, social and political systems

Job details:

HOC240603

Area of Responsibility:

Marketing, communications and policy

Responsible to:

Co-CEO

Responsible for:

Marketing and communications staff

Contract type: Permanent

Responsibility Grade: 7

Location: Flexible location, in travelling distance of CAT with regular visits to the CAT site near Machynlleth, Mid Wales

Hours: Full-time: 37.5 hours per week.

Working Days: Normally Monday to Friday, with occasional evening/weekend working

Salary and employee benefits:

£35,898 p.a.

CAT offers a generous annual leave allowance of 25 days p.a., plus bank holidays (usually 7- 9days), plus additional allowance at Christmas (usually 3 days), plus 1 extra day for every year worked (up to 5 days).

CAT also offers an attractive package of employee benefits, including:

· a free cooked lunch and free hot drinks from the café whenever working from the CAT eco centre

· 40% discount on retail goods purchased from CAT

· Opportunities for CPD training, qualifications & professional memberships to be funded by CAT

· Opportunity to take 2 CAT short courses per year free-of-charge

· the opportunity to purchase additional holiday days

· a ‘Cycle to Work’ scheme (planned)

· 5% pension contribution

· generous maternity and paternity entitlement and Death In Service benefit

· 2 hours per month for general health & wellbeing & 2 hours per month for Welsh language tuition.

Work remotely: See Location

Application deadline:     9am 5 July 2024

Interviews to be held:  Week commencing 15 July 2024 (on site)

Expected start date:  As soon as possible

Overview of Role:

CAT is entering an exciting phase in its development.  In recent years the organisation has achieved significant growth in student numbers, membership and fundraising income.  We have ambitious plans for a transformative project, Cynefin: a flagship, sustainable Welsh visitor attraction and skills hub which is included in the portfolio for the Mid Wales Growth Deal.

The Head of Communications will be a member of the Project Management Team contributing to developing the vision, strategy and business case for Cynefin, supporting the capital fundraising campaign and leading on the engagement and communications.

Main Responsibilities

• Strategic leadership of CAT’s marketing, policy and communications (internal and external).

• Liaise with key stakeholders, represent CAT at events and act as media spokesperson on behalf of the organisation when required.

• Line manage, lead, support and motivate the marketing and communications team.

• Set, monitor and report on team and individual goals and KPIs.

• To procure, brief and manage relationships with external agencies including creative, PR agencies etc in order to deliver strategic objectives.

• Manage the departmental budget and monitor KPIs to:

• • Ensure strong ROI on all marketing activities in support of CAT’s strategic objectives.
  • Deliver on the key aims and objectives of CAT’s policy and communications work.

• Develop and implement communications and marketing strategies, tactics, campaigns and plans in support of key organisational objectives.

• To sit on the Project Management Group for Cynefin contributing to: developing the business case; effective project management; and communication and engagement strategies.

• Oversee/sign off key communications products, such as our supporter magazine, Clean Slate, newsletters, promotional materials, the annual report and press releases.

• Manage the brand to ensure consistent communication of the organisation’s vision, mission and values across all channels and to ensure that the integrity of the brand is maintained and promoted at all times.

• Put in place effective systems, policies and procedures for the effective management of CAT’s policy, communications and marketing work.

• To carry out research and analysis to improve our understanding of our target audiences and develop products to meet their needs.

• Manage crisis communications planning and response.

• Manage media relations and PR.

• Monitor our digital platforms.

• Work with the Head of Statutory Funding to identify other sources of funding for developing CAT’s policy and communications work.
• Any other appropriate duties as defined by the Co-Chief Executive Officer

About the Role

An exciting opportunity has arisen for an enthusiastic, proactive and well organised administrator to develop their skills as part of the Quality and Standards team delivering administrational and engagement support for the teams’ key objectives in the raising of standards with quality assurance process to ensure projects, activities, products, platforms and services are organised and executed to a high standard. The successful applicant will have excellent administrative skills with a high level of emotional intelligence alongside relevant experience in a fast-paced environment, underpinned by a ‘can do’ work ethic and high level of probity. The successful applicant will also have a passion for supporting programmes for young people to accelerate their personal and professional development.

Role Purpose

To provide highly efficient administrative support and be proactive within the Standards Department with exceptional organisational skills, attention to detail and a strong teamwork ethic.
The purpose of this role is to provide high-level general administration for the Quality and Standards team who is responsible for raising standards through the learning lab educator platform, using benchmarking resource products, to empower young people and champion future skills.

Key tasks and responsibilities
1. Administrative support to raise standards - Learning Lab:
• Support the engagement plan activities for educators to use the online learning platform and to access educational benchmarked resources.
• To aid the Digital Skills Development Manager to support the creation of editorial and marketing scripts.

2. Administrative support to empower young people - Benchmarking Resources and National Standards:
• To assist the Quality and Standards Manager to develop teaching tools for educators in colleges and training providers.
• Effectively support the co-ordination of resources (including agencies, suppliers, volunteers, and partners) so that all project elements are delivered to acceptable standards and meet the required outcomes.

3. Support to champion future skills – Competition portfolio reviews and audit:

• Producing and distributing accurate records of meetings. Acting as secretariat for meetings that are either in person or virtual that will include setting up meetings using Zoom or Teams, minute taking, and recording actions.

4. Operational Impact:

• Administration and co-ordination of activities in line with the project operational plan
• Develop, co-ordinate and maintain appropriate systems and processes, tracking and reporting on activity.

5. To work with internal or external stakeholders at all:

• Liaising with educator partners to ensure key quality assurance documentation is submitted to deadlines and collated on the appropriate systems.
• Monitoring the enquiries, allocating queries to team members and responding to requests for information.
• Providing support to the team in answering queries from staff, external stakeholders and suppliers.
• Assisting the team with arrangements for meetings and events including booking travel, venues, catering and accommodation.
• Supporting the budget management processes; raising purchase orders, processing invoices and monitoring expenditure.
• Maintaining all administrative systems, processes and databases.
• Supporting the monitoring of key performance indicators for learner and educator engagement and prepare data for inclusion in reports.

6. General

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:

• Experience operating as a high-level administrator or coordinator. [E]
• Maths GSCE grade A-C or equivalent [E].
• Experience of working in a team, including dealing with the public [E].
• Experience of using Microsoft Office suite, including Outlook, Excel, Word, PowerPoint [E].
• Experience developing and/or managing digital learning platforms and systems like Moodle. [D]

Knowledge and skills:
• Strong planning and organisational skills and ability to manage time effectively. [E]
• Excellent communications skills and ability to create high quality and engaging written content. [E]
• Highly IT literate, knowledge of LMS platforms (Moodle) or any CMS would be useful. [E]
• Able to interact with others in a sensitive and diplomatic manner, able to build rapport and establish effective relationships [E].
• Able to organise time effectively, create work schedules, prioritise workload and meet deadlines [E].
• Able to follow directions from supervisors and respect policies and procedures. Demonstrates commitment to the organisation and task completion [E].
• A level of numeracy sufficient to be able to check and reconcile statistics and financial information [E].
• Capacity to learn new systems and software packages. [D]

Personal qualities and attributes:
• Excellent team player and collaborative approach to work. [E]
• A passion to deliver the highest standards of work with attention to detail. [E]
• Very reliable and with a high level of probity. [E]
• Able to work to own initiative with broad direction. [E]
• Able to think creatively and solve problems. [E]
• Flexible in working methods and ideas. [E]

Special circumstances:
• Prepared occasionally to work outside normal hours [D].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].

How to apply: Please view the attached supporting document for full details on how to submit an application.

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Philanthropy Manager 

Harrogate, North Yorkshire 

We offer hybrid working and we are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Philanthropy Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 

As our Philanthropy Manager, reporting to the Head of Fundraising, you will identify and approach people who wish to invest in the advancement of worldwide research to find cures for cancer. You will grow Yorkshire Cancer Research’s portfolio of major donors and deliver exceptional levels of tailored engagement and stewardship. In doing this, you will contribute towards the charity’s ambition to secure significant income to achieve the charity's plans to save more lives in Yorkshire and beyond. 
 

Specifically, you will: 

• Develop and implement Yorkshire Cancer Research’s major donor fundraising strategy and plans. 

• Provide philanthropic individuals with the opportunity to fund research and services that will make a positive difference to people with cancer in Yorkshire, and beyond. 

• Closely listen to and understand individual’s interests and/or concerns and match their requirements to the charity’s research/services that are likely to be of greatest interest. 

• Develop a portfolio of potential major donors and create appropriate engagement opportunities* ensuring that these opportunities match the individual donor’s wants and needs. 
  (*These engagement opportunities may include events, communications, smaller dinners, and meetings with senior people at Yorkshire Cancer Research).   

• Provide a bespoke, professional customer experience to all contacts at all times.

• Work with colleagues (e.g. in the marketing and the events teams) to identify existing charity activities that may help attract and engage major donors. 

• Build a pipeline of major donor prospects who share the charity’s values and ambition to save lives by researching and trialling new ways to cure cancer. 

About You 

To be considered for this role, you will need: 

• A degree or equivalent qualification in a relevant discipline, or proven experience working in a similar role at a similar level. 

• To have experience of proactively approaching prospects and building long-term relationships, preferably with philanthropists or family foundations. 

• To have experience of researching individuals and using this insight to inform decision-making. 

• To have experience of working collaboratively and effectively in a matrix-management organisation. 

• To have experience of developing clear Key Performance Indicators and reporting performance against them.  

• To have experience of working with databases and CRM platforms (e.g. Access or Raiser’s Edge). 

• To enjoy working with, and supporting, colleagues as part of a team working towards a common goal.

• To be able to analyse and present data and information in a way that is helpful and actionable to others. 

• To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for the audience. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 16 July 2024. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.

The ideal candidate will have relevant qualifications and/or equivalent experience and demonstrate a commitment to continuous learning and professional development. This role is crucial in building and nurturing relationships with community partners and allies, with a predominant focus on partnerships, fundraising and individual giving to support our mission. 

Community Engagement;

• Identify and engage with key community partners and allies.

• Together with the Fundraising and Training Manager and Senior Leadership Team, build and maintain strong relationships with local organisations, stakeholders, and influencers.

• Represent the organisation at community events, meetings, and forums to promote our mission and initiatives.

Partnership Building;

• Create and manage partnership agreements, ensuring mutual benefits and clear expectations.

• Collaborate with partners to develop joint initiatives and campaigns.Stakeholder Management

• Serve as the primary point of contact for community partners and allies.

• Ensure timely communication and updates on organisational activities and opportunities for collaboration.

• Organise and participate in events to strengthen community ties and foster new relationships.

Individual Giving;

• Together with the Income Generation & Training Manager, develop and implement a strategy for individual giving, including donor acquisition, retention, and stewardship.

• With direction from the Income Generation & Training Manager, create compelling fundraising campaigns and appeals to engage individual donors.

• Monitor and analyse donor trends to inform fundraising strategies and improve outcomes.

Donor Engagement;

• Cultivate relationships with donors, providing personalised communication and recognition.

• Develop and manage donor events and activities to build loyalty and increase support.

• Prepare and deliver presentations, proposals, and reports to donors and prospects.

Fundraising Targets;

• Set and achieve annual fundraising targets for individual giving.

• Track and report on fundraising progress, providing regular updates to senior management.

• Ensure efficient use of resources and maximum return on investment.

Responsible to: Support Team Manager

Location: Based in Loughborough, England. The role requires travel to all locations where Baca Services are delivered.

Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Contract: Permanent

Salary: £24,150 - £27,760 per annum FTE

Overall Purpose

• To provide support and care to young people who are newly arrived in the country, providing the foundations for them to rebuild their strength, dignity and grow their hope for their futures.
• To partner with social workers and representatives from other agencies, for the benefit of the young people.

Duties & Responsibilities

• To be a key worker for a number of young people who are in the care of Baca, providing high quality holistic and therapeutic support for their transition to adulthood.
• To deliver young people services in line with Baca’s Theory of Change, to enable young people to achieve the following outcomes, ensuring it is of the highest quality:
• Improved Physical Wellbeing
• Improved Emotional Wellbeing
• Increased engagement with Education, Employment and Training
• Increased Social engagement
• Increased Personal Safety
• To work proactively and collaboratively to ensure all young people are safeguarded and taking the initiative in resolving any issues that may arise with young people.
• To be a role model to all young people in Baca’s care, providing care and compassion without discrimination of age, race, colour or behavioural issues.
• Support young people to understand expectations of them and the support on offer to them from Baca and other agencies.
• Support young people in developing essential life skills in line with the individual support plan to prepare them for independent living. Training young people in living skills such as washing, cleaning, cooking and safety food shopping and budgeting; proactively and intentionally in line with the Baca progress plan.
• Support young people in developing their skills and interests in education, vocation or hobbies. Ensure young people’s interests, hobbies and aspirations are identified by getting alongside young people and working with the team.
• Be an active part of a diverse environment of staff and young people from different cultures and backgrounds.
• Support young people to engage socially at Baca and in the wider community to build positive trusting relationships with others through one to one and group social times, engaging in clubs and activities.
• Take part in planning and attending day trips and Baca’s annual residential week.
• Develop excellent working partnerships with social workers, solicitors, teachers, volunteers and other partners to provide a holistic development package for each young person enabling them to become independent.
• Actively plan, prepare and participate in all meetings and events that are related to the support of the young people.
• Prepare young people for meetings and help them to understand what is being communicated.
• Transport young people, in line with our lone working policy, to events and meetings making sure they are on time using your own car in a safe and legal manner.
• Support young people to communicate and express their own wishes and voice regarding all aspects of their life and future.
• Develop and maintain excellent communication with all members of the team and all external partners and supporters.
• Keep good records and carry out all administrative work required as part of the role, such as month end reports and support plans, on time and in a consistent manner.

General

• Be adept in employing the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Adhere to all Baca’s policies and procedures.
• Be a role model, leading by example in practicing the Values of Baca.
• Play an active and supportive role within the organisation.
• Take ownership of all administrative aspects of the role.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
• Ability to work flexible hours, including occasional evenings and weekends, in line with the needs of the team.

Personal specification

Baca is looking for a Support Worker who can join the support team and provide support, care and be a role model for young people who are newly arrived refugees and victims of trafficking aged 16 to 18. They will be motivated and passionate about the work that Baca does and the young people in our care.

The successful applicant will have the ability to ensure the support we give to the young people is of the highest quality and goes beyond the statutory standards set. They will be very approachable, reliable and a strong team worker. Someone who is supportive, approachable, responsible, reliable, personable and willing to be flexible. They will be a great people person who can develop key external relationships. They will also be a very organised and proactive individual. The successful applicant will need access to transport as the role requires visiting the young people in their homes and attending different appointments/meetings across the midlands. The successful applicant will subscribe to and work in line with Baca’s vision and values.

The role will require the successful candidate to complete an enhanced DBS check.

Knowledge and Understanding

• Alignment with Baca’s Value to achieve our vision, mission and strategic goals.
• Ability to respond to change at short notice.
• Able to work as part of a highly diverse group of people.
• Able to work in partnership productively with teams internally and external stakeholders.
• Knowledge of safeguarding practices.
• Able to be accountable, take responsibility and be willing to learn.
• Self-motivation and flexible attitude to work.
• Proactive individual who is willing to take initiative in getting involved in a range of activities.
• Ability to be patient, calm and tenacious in very challenging circumstances
• Have a genuine concern for and commitment to young asylum seekers/refugees, and unaccompanied young people in particular.
• Driving Licence that allows you to legally drive a car in the UK.
• Access to your own car

Please note we cannot provide sponsorship for this role. Further information about the role, competencies and experience can be found on our website.