Employment jobs

About Betknowmore UK

Our Vision

At Betknowmore UK, we work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling harms. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.

We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.

How we started

Betknowmore UK was established in 2013 by Frankie Graham, who lived with a gambling addiction for nearly 20 years, prior to successful recovery in 2006. Find out more about our organisation and history via our website. 

Role Overview

We’re looking for an enthusiastic and skilled Trainer to join our Bet You Can Help Now team. You will deliver engaging, interactive workshops across a range of organisations, both in person and online. Working alongside our Experts by Experience (EbEs), you’ll ensure our sessions are insightful, impactful, and supportive.

This role is home-based, but you’ll need to be prepared for regular travel across the UK, including occasional overnight stays, to deliver our workshops effectively.

Reporting to the Head of Training, you’ll play a crucial role in maintaining the high standards and reputation of our programme, ensuring each training session meets the diverse needs of learners and our organisational goals.

The Disclosure & Barring Service (DBS) -Disclosure

Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent, skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal records will be taken into account for requirement purposes only when the conviction is relevant. As Betknowmore UK meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 20131198. All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.

Key responsibilities and accountabilities

• Deliver engaging and interactive training workshops to a range of organisations, both online and in-person.
• Facilitate and support the involvement of our Experts by Experience (EbEs) in selected training sessions.
• Provide wellbeing check-ins and follow-up support to EbEs, as part of our workshop process.
• Maintain our high standards and positive relationships associated with the programme.
• Adapt training content for specific audiences while staying true to the core curriculum.
• Support learners throughout the training programme, tailoring your delivery style to their needs.
• Ensure accurate data capture relating to learner attendance and engagement.
• Maintain all records in line with GDPR and data protection requirements.
• Communicate professionally and courteously with Betknowmore UK colleagues, partners, and customers.
• Assist with capturing engagement and recording KPIs for reporting to funders and partners.
• Promote and coordinate the signing of our Workplace Charter at training sessions.
• Adhere to Betknowmore UK’s policies and procedures at all times.
• Demonstrate a commitment to diversity, inclusivity, and equal opportunities.
• Engage fully in team meetings, training, and CPD opportunities.

Key Requirements

Essential:

• Willingness and ability to travel regularly across the UK, including overnight stays, to deliver face-to-face workshops and represent the organisation professionally.
• Adapt training materials for specific audiences while maintaining fidelity to the programme’s core curriculum.
• Strong communication, interpersonal, and presentation skills.
• Commitment to promoting equality, diversity, and inclusion in all aspects of work.
• Strong organisational and time-management skills, with the ability to handle multiple priorities effectively.
• Attend all training as required as part of induction and any ongoing CPD.

Desirable:

• Knowledge and understanding of gambling harm, its impact on individuals and communities, and the available support systems.
• Knowledge of safeguarding policies and procedures.
• Adhere to Betknowmore UK’s policies and procedures.
• Be a good team worker, demonstrating enthusiasm and commitment to the organisation, our team and our partners. 
• Experience of working in or with the gambling sector, or experience of working with vulnerable or at-risk populations.

Job Title: Positive Engagement Worker

Location: Based in Croydon, CR0 1EB, you will be based across multiple properties in the area

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00, you may also be required to work weekends and bank holidays as per service requirements.

About the role

We are looking for a dedicated and compassionate Positive Engagement Worker to join our team based in Croydon which aims to deliver residential based support to people referred by South London and Maudsley Trust (SLaM). Our residents are referred to gain support with their Mental Health and other multiple complex needs. Our aim is to support them and help them prepare for independent living, whilst managing their individual risks. You will be at the heart of providing person centred support in a tailored way, to help our residents improve their quality of life, and achieve their personal goals through providing flexible support. 

In this role, you will be at the centre of researching, sourcing, and providing various opportunities for our residents. This can include partnering with external employers for employment opportunities, liaising with colleges for courses and upskilling opportunities, or community based projects which residents can get involved in. The role is dynamic and you can put your own ideas forward to bring new ideas to the team to help support our residents have access to wider resources. You will work closely with the rest of the care and support teams to enhance the opportunities available to our residents. 

You will work directly with our residents to support them to overcome their personal barriers and challenges to achieve positive outcomes. You will do this through one to one support sessions, group sessions and activities, and general support with their daily living.

The role further includes:

• Plan and deliver various activities which includes within the service and outside in the local community to help gain a sense of community and belonging. This can include days out to museums, community events and other areas of interest by our residents
• Plan in service events to bring residents together which could include group cooking sessions, games days, sporting events, and religious festivals.
• Keeping support plans up to date using our online portal
• Carrying out housing management support including welfare benefits support

About you

We're looking for someone who has a true passion to support those who face challenges with their mental health and that may have substance dependency. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will be creative in your approach to find new ways to bring people together to gain a sense of community and belonging through various events and activities both in house and externally. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. 

You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others. You will have:

• Awareness of external opportunities which are available such as with education, employment and benefits
• Experience working with people with multiple and complex needs, ideally in mental health
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability  to motivate, and empower others to achieve their personal goals and overcome barriers
• IT ability to use our online CRM systems and Microsoft programs daily
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

About Us

Hibiscus Initiatives is a feminist and anti-racist, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to women in contact with the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised migrant women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with Black and minoritised migrant women to make sure their expertise is recognised by those making policy decisions.

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or violence against women and girls.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles. 

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

About the Role

We are now recruiting for two Case Workers who will each manage and support a caseload of Black and minoritised migrant women with multiple and complex needs in contact with the criminal justice system and under immigration restrictions, providing holistic, long-term support and advocacy to empower women to rebuild their lives.

This role will support women, including young women, being released from prison to the London area, encompassing support for those on probation, ‘through-the-gate service’ users, un-sentenced women in custody and women in contact with the criminal justice system in London. The post holder will proactively develop partnerships, acting as the main point of contact for referrals in prisons, detention centres and with probation staff to identify Black and minoritised migrant women who are eligible for our services and support.

These roles will involve managing and supporting a caseload of 25-30 women at any one time, working collaboratively with each service user to develop an individual support plan with achievable and realistic goals, and supporting her to work towards them. It will include supporting women to participate in education, training, providing outreach support, and ensuring the women they work with have a clear understanding of their rights and obligations by providing up to date information on housing, health and welfare benefits. The post holders will be responsible for maintaining detailed case notes, goals, activities, participants’ attendance for funding and monitoring purposes.

The post holders will also be expected to effectively manage safeguarding issues and concerns, ensuring they are appropriately documented and referred. The successful candidates will also provide cover and support for our Women’s Centre and workshops

They will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

[This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.] [Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary 
£30,000 (FTE)

Team
Services
Policy and Public Affairs

Duration 

- One role will run to 31 March 2026
- One role will run to 31 March 2027

Please ensure you specify which role you would like to be considered for in your application form

Hours
Full-time (35 hours per week)

Location
Hibiscus London office at least two days a week, with travel across London to meet service users at partner agencies and hubs, and depending on the role, in prisons and detention centres

Reporting to
Services Manager

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration and the criminal justice systems, and/or violence against women and girls.

The successful candidate will have significant experience of working directly with Black and minoritised women, including young women under 30, affected by the criminal justice system, the immigration system, and/or violence against women and girls. You will have a good understanding of the specific intersectional issues faced by Black and minoritised migrant women in the criminal justice system and on release.

You will have demonstrable experience of delivering individual support, wellbeing, advocacy and empowerment interventions to women with complex needs, practicing a trauma-informed, women-responsive approach in your casework provision. You will be confident in providing information and advice on a range of matters including immigration, welfare, education, training and employment, providing advice in line with IAA (previously OISC) accreditations.

You will have a solid understanding of safeguarding needs, identifying and managing concerns and risks and adhering to internal policies and procedures. This will require an ability to maintain clear boundaries, maintain high levels of confidentiality and demonstrate a proactive approach to working.

You will also have an understanding of one of more of Hibiscus’ key work areas – criminal justice, immigration and migrants’ rights, racial justice, and/or violence against women and girls and gender justice.

How to apply

Please follow the 'How to Apply' link indicated below.

You should download the Job Description and carefully read through the application form and information provided regarding the role and person specification.

Please note we will not accept CVs or Cover Letters.

Closing date 
Tuesday 22nd April at 9:00am 

Interviews
We will notify candidates invited to interview on 6th May

Please note that we may close vacancies early if suitable candidates are found and/or a sufficient number of candidates have applied. Therefore, if you are interested, please submit your application as early as possible.

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

If you do not want Hibiscus to retain your application on file, please state so in your email.

Communications and Engagement Officer – Maternity Cover

Salary: £34,314 starting salary per annum plus £4,190 Inner London Weighting if based in London per annum.
Contract: 12 months fixed term Maternity Cover
Hours: Full-time 35 hours per week (excluding lunch breaks). We are open to discussing flexible or part-time working.
Location: Any Refugee Action Office: London, Manchester, Birmingham or Bradford. (Some travel in the UK with occasional overnight stays may be required).

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

To succeed in the role you will need to demonstrate:

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of cultural diversity and the ability to work with people from a range of cultures.
• Insight into the needs, experiences and hopes of refugees and people seeking asylum.
• Experience of working sensitively with people in vulnerable situations to support them to share personal stories in a collaborative way.
• Excellent news judgement and storytelling with experience producing well-written and inspiring content.
• Excellent written and verbal communications skills
• Strong organisational and administrative skills, with ability to work under pressure and juggle conflicting priorities
• Experience working with photographers, journalists and filmmakers
• Experience answering journalist requests, including writing statements for media
• Experience of building and maintaining relationships at all levels of an organisation
• Excellent IT skills
• Ability to travel across England with occasional overnight stays away from home.

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on 27 April 2025
Interviews: 08 May 2025 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:
• Skilled Worker visa: shortage occupations
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting for an Operations Officer to play a key role in supporting the effective day-to-day operations of the organisation.

This is an exciting time to join the organisation. We have grown rapidly in recent years from a small charity generating £200k income in 2019 to £1M in 2024. We are now expanding our operations team to support the larger staff team and delivery of our strategy.

This role will support the organisation’s ongoing development by helping ensure the charity has necessary systems in place and operates in line with its policies and procedures. You will support the organisation’s IT systems, digital transformation, HR, finance and administrative processes. Your responsibilities will include:

· Supporting the operation and improvement of systems that maintain delivery of our mission such as office management and administration, IT and HR

· Work closely with the Operations and Officer Manager to implement digital transformation to ensure that the organisation is using the best tools and working in as efficient a manner as possible

· Work closely with the Operations and Officer Manager and Administrator to ensure financial reports are produced accurately and in a timely manner

· Support the drafting of policies, procedures and systems used by the organisation

· Act as our day-to-day administrator for our database on Salesforce, with training provided as needed

· Provide first-tier support for IT problems within the organisation and liaise with our IT support provider when issues need escalation.

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 

· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 

· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 

· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

Diversity, inclusion and anti-oppression

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.

We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.

We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.

We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.

We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if you would like other adjustments to support your interview process.

Role overview

Contract type: Permanent

Hours: Full-time (35 hours per week). Working part-time (minimum 21 hours) will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £31,294 with potential annual step increases up to £35,086 (pro rata if working part time), plus statutory employer’s pension contribution. In addition to an annual step increase, we consider giving a separate inflationary increase every April.

Location: Rainbow Migration’s wheelchair accessible offices are located between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, none of our staff are going into the office every day. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.

Annual leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).

Benefits:

· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)

· Enhanced parental leave and pay

· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)

· Separate salary step and inflationary increases considered every year

· TOIL system

· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year

· Policy on staff loans or salary advances for difficult times

· Work laptop and mobile phone

· Training and learning opportunities

· Occupational health assessments to disabled employees to understand how we can support and make reasonable adjustments

· Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters

· Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss about feelings and challenges)

How to apply:

Closing date: 9am Monday 28th April

Interview dates: Initial interviews will be 8th and 9th May by Zoom. A second round of face-to-face interviews in London will follow.

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact us via the email address on the website

Please send to the email address on the website:

1. Your CV

2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

We would also be grateful if you could complete this optional monitoring form

In your statement, please:

1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary (and, where applicable, advantageous) criteria for the role. Skills and experience could be from training, volunteering, interests or life experience

2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)

3. While AI can be a helpful tool, we expect all applications to be original and authentic. Please ensure your final submission personally reflects your own experiences, qualifications and style of writing. Transparency is valued, if you used AI to help with your application in any way, please explain why. Applications that are obviously written with AI without explanation will not be considered.

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.

2. Declare that to the best of your knowledge and belief, the information provided in your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.

3. Accept that owing to the nature of the work, if successful, you will be required to disclose all unspent criminal records at the point of conditional job offer and subsequently to undergo a basic DBS (Disclosure and Barring Service) check

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete this form to request support and they will confirm if they can match you with a mentor to support your application.

In addition to the mentoring support, we have also partnered with Experts by Experience Employment Initiative to offer an online drop-in session on 17 April 12:00-13:00 to provide application guidance and tips to support experts by experience in their application. Please complete this form to register for this session.

Privacy notice

If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy. Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store data on unsuccessful applicants for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.

We are recruiting for a Temporary Project Support Officer for a high profile social welfare charity. You will be supporting the teaching team to successfully deliver a partnership project they are focussing on . Need strong project experience in planning , delivery and evaluation,

Hybrid working minimum 2 days in the their London office

The Role
Assist with project planning, project delivery and project evaluation;
Provide regular updates on the projects progress, identifying areas that need troubleshooting and areas that could benefit from greater efficiency and effectiveness;
Provide solutions to problems to be discussed and agreed with line manager(s);
Oversee stakeholder roles, responsibilities and expectations and ensure they align with what has been agreed and identify areas that need to be negotiated;
Provide administrative support. For example, responding to emails, phone calls, tracking costs, completing cost forms and submitting costs for reimbursement to the DCMS, and making bookings across an array of areas related to the project.
Ensure the project adheres to applicable legislation (e.g. safeguarding, health and safety).

The Candidate
Project Management
Research
Risk analysis
Report writing
Budgets
Administration
MS office and database experience
Stakeholder engagement

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Title: Operations Manager

Reporting To: Director of Operations

Salary:  £36,750.00 per annum

Location: London/Head Office Tooting Works

Contract: Permanent/full-time  

Closing Date: 9th May 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)

About Us:

Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. 

Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business. 

Role Summary:

The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.

Role Responsibilities:

Centre Operations Management

• Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
• Ensure the lettings process is well-managed and aligned with policies.
• Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
• Contribute to strategic operational planning and continuous improvement initiatives.
• Identify and resolve operational challenges in collaboration with senior management.
• Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.

Building Maintenance

• Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
• Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
• Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
• Conduct regular building inspections and implement corrective actions as needed.
• Drive sustainability initiatives, including energy efficiency and waste reduction.
• · Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.

Health & Safety

• Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
• Develop and monitor health & safety procedures tailored to the site.
• Organise relevant training for staff and enforce contractor compliance.
• Maintain accurate H&S records, incident reports, and lead periodic audits.
• Support development and execution of emergency response and business continuity plans.
• Fire safety responsibility ( Fire Safety designated person))

Lettings and Lease Management

• Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
• Check we are maintaining up-to-date tenancy records,
• Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
• Carry out twice-yearly audits of lease documentation.
• Maintain relationships with tenants to support retention and satisfaction.
• Monitor lease management by team, lease compliance and resolution of any lease-related issues.

Customer Service

• Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
• Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
• Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.

Financial Management

• Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
• Negotiate contracts with suppliers and service providers to secure cost-effective deals.
• Ensure tenant arrears are regularly monitored and managed.

Line Management

• Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
• Handle recruitment, onboarding, and offboarding of staff members as needed.

Essential Skills / Experience

• Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
• At least 2 years’ experience in operations work.
• Excellent organisational and administrative skills.
• Desire to drive operational excellence.
• Line management experience.
• Experience of managing a building, property or facilities beneficial.
• High comfort level with online tools such as MS Office, project management software,or similar.
• Strong written and oral communication skills.
• Negotiation and customer service skills.
• Resilient and adaptable with ability to multi-task.
• Solution finder.

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Rewards

• 25 days of annual leave plus bank holidays
• Personal annual training budget following probation.
• Employee assistance programme, including counselling.
• Regular team socials throughout the year.
• Generous sick pay allowance following probation.
• General eye test.
• Well-being day (one day per year).
• Volunteer day (one day per year).

Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check.
• Receipt of two satisfactory references.
• Proof of eligibility to work in the UK.
• Level 3 safeguarding (can be trained on the job).

Please email your CV with a cover letter stating why you are interested in this role.

Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.

Are you an experienced finance manager, with a great head for business, a sound understanding of charity governance and excellent communications skills?

Would you like to use your skills and experience to help a leading conservation charity protect and restore Devon’s amazing nature?

The Director of Finance & Governance is a new role within DWT’s welcoming and supportive senior leadership team.  You will be responsible for the financial management, business planning and governance of DWT and its trading subsidiaries. You will grow financial capability across the whole organisation and make sure that everyone within the Trust can understand the charity’s finances and has the information they need to make good business decisions. You will ensure that DWT’s resources are managed in line with best practice and are having the greatest possible impact for Devon’s wildlife. 

This role is both strategic in nature whilst also requiring active participation and direct involvement in the management of financial systems and processes.

If you are CCAB qualified or equivalent, are commercially astute, excellent with people and want to be part of a brilliant organisation that is making a real difference for our natural environment, this could be the role for you.

This is a full-time permanent post based at Cricklepit Mill, Exeter with the option of working at home for up to 3 days per week. We are open to consideration of other flexible working requests.

Interviews are being held on Monday 19 May and Tuesday 20 May (PM).  Second interviews will be held on 3 June (AM).

We welcome candidates of all backgrounds and abilities who meet the essential criteria for this role. To achieve our vision, we need more people, and more diverse people, on nature’s side. We are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves.

For further information and to apply for the post, please visit our website

DWT is committed to the principle of equal opportunity in employment.

Registered Charity Number no 213224

Do you want to work for a supportive and collaborative team?

We are working with an International Animal Welfare Charity, in this role you will support the team in driving the development and delivery of the high-value donor and corporate fundraising programme.

You will be responsible for project-managing mailings, conducting high quality research, organising events and providing administrative support to the team.

This is a hybrid role with once or twice a month in London.

The Charity
An ambitious charity with a long and rich history of prioritising practical, professional and sustainable solutions for animals world-wide and the communities they are part of.

The Role
Administer the high-value donor thanking programme according to set procedures and timelines, all whilst providing exemplary stewardship.
Gather and analyse information about current and prospective high-value donors and corporates from GDPR-compIiant sources
Project-manage fundraising events, taking an active role at each event and ensuring all aspects of the event run with efficiency.
Assist with activities across the high-value donor and corporate fundraising programme as required.
General team support and administration

The Candidate
Knowledge of fundraising principles and practices.
Knowledge of efficient and effective teamwork and administration.
Knowledge of the requirements and expectations of working in the charity sector.
Experience of working in a busy professional environment on a variety of projects.
Experience of providing exemplary administrative support and maintaining effective administrative systems and procedures.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are looking for a Direct Marketing Fundraising Manager to join an inspiring environmental charity to be responsible for planning and managing a portfolio of products comprising Appeals, Raffle, Lottery and the mailing of the charitys supporter magazine).

This is a hybrid role with 2 days a week in the surrey office.

The Charity
A passionate charity dedicated to paving the way for a new era where people, wildlife and the planet thrive with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.

The Role
Work with senior fundraisers and other stakeholders to prepare and deliver direct marketing product strategy, plans, budgets, and presentations to achieve ambitious growth targets.

Be responsible for managing budgets of circa £300K.

Work with fundraising, digital and CRM teams and external suppliers to brief and manage the delivery of direct mail and multi-channel campaigns

Define audience segmentation (supporters and donors), preparing data briefs, campaign setup and reporting, for multi-channel communications

Be responsible for campaigns and communications to cold and warm UK audiences.

The Candidate
Experience of delivering direct marketing strategy for acquisition and retention that is audience-centric, rooted in insight and target driven.

Track record of leading multichannel campaigns, managing the successful delivery of direct mail and collaborating on digital ideally in a charity setting.

Hands-on experience of working with creative agencies, print production houses and mailing service providers to deliver best-in-class collateral and communications

Experience working with data and segmentation, reporting and analysis, to monitor results and act on insights to achieve KPI and income targets.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

This is an exciting opportunity for an ambitious self-starter who wants to be a part of a team that is working to take the charity to its next level of growth and development. We are looking for someone to join the Senior Leadership Team who will bring experience from their past successes and provide inspirational strategic leadership and direction to the fundraising and communications functions in support of our 5-year vision and charitable mission and objectives.

You will have a strong, successful track record of fundraising and/or other forms of income generating in the charity sector, including management, with proven experience in meeting financial and non-financial targets. You should be able to build and maintain relationships with key stakeholders, corporate, major donors and other individuals. In addition, you should have a strong knowledge of marketing and communications principles and practice, digital marketing, and social media, and be confident in engaging audience sensitively with real-life stories to demonstrate impact and create a compelling case for support. 

If you have the skills, experience, drive and enthusiasm to join this well-established and successful charity and help us grow, we would like to hear from you as soon as possible.  FSW is based in Brighton and covers the whole of Sussex. For the first month the successful candidate would work from the central office but ultimately the role is hybrid with an expectation that while the Director will be in the office for at least two days a week, the remaining time can be worked remotely if desired. 

Closing date for applications is the 30th of April with interviews in Brighton on Monday 12 May. FSW uses a “blind” recruitment process which means all application forms are anonymised so we focus on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process therefore we are unable to accept CVs.

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to bring struggling children hope and a future. Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences. This programme addresses the underlying issues children are facing, whilst also providing the option of direct support to their parents/carers and the school staff team.

In this role we are looking for individuals that thrive working with children and young people in a school context and are passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. The ideal candidate will hold an accredited coaching qualification and have an aptitude for creativity whether this is music and drama, sport and outdoor recreation or other fields of kinaesthetic development. The TLG Therapeutic Coach will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents/carers too, so we're looking for an individual who can build and foster strong relationships.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: 2.5 days per week (18.75 hours, term-time only)

Closing Date: Rolling Applications

For further information check out the job description attached to this page. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.

Prison Facilitator - HMP Hollesley Bay

Shannon Trust facilitator - HMP Hollesley Bay

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Hollesley Bay. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for: 1st May 2025

REF-220 726

The Football Foundation are partnering exclusively with Robertson Bell in their search for a permanent Financial Planning & Analysis Manager. The Football Foundation are the Premier League, The FA and the Governments charity that helps communities improve their local football and sport facilities through grants.

This newly created Financial Planning & Analysis Manager will be responsible for providing key insights to support strategic decision-making, ensuring financial performance aligns with business objectives, and embedding a culture of finance business partnering across the Football Foundation (the charity) and the Premier League Stadium Fund (PLSF). Additionally, the role will oversee strategic financial planning, forecasting, and analysis activities across the organisation.

The role:

• Lead and consolidate business partnering in the organisation, ensuring close collaboration with management group, department heads, and other key stakeholders to gather insights and ensure alignment on KPI’s and objectives.
• Lead the preparation and execution of the Foundation’s long-term strategic financial plans and annual budgeting processes in an effective and timely manner.
• Responsible for monitoring and providing the relevant financial information form the various funding agreements with partners.
• Accountable for overseeing the production of the monthly ’performance packs’ and associated information – highlighting key trends, issues, and opportunities as appropriate.
• Foster collaboration across departments to streamline data gathering, analysis, and planning processes.
• Continually look for ways to simplify and standardise the management accounting and budgeting processes, automating as much as possible and avoiding the need to produce “off system” analyses.
• Provide supportive line management and guidance to the Business Partner, ensuring their ongoing development, performance, and alignment with departmental goals. This includes holding regular one-to-one meetings, offering clear guidance, open and constructive feedback, and upholding the Foundation’s Personal Development Review process. 

The organisation:

Since 2000, The Football Foundation has been privileged to make a truly transformative difference to grassroots sport across the country. As a result of funding partners investment, every day they see the incredible impact of the game on physical fitness, mental wellbeing, bringing communities together and the local economy. With the investment from their funding partners the Premier League, The FA and the Government, they are making a big impact. They're helping to transform communities and the lives of individuals through delivering outstanding grassroots sport facilities.

Essential criteria:

• Professional accountancy qualification (e.g. ACA, ACCA, CIMA) or at finalist stage.
  • Expertise in financial modelling, forecasting and analysis with confidence in managing large datasets and deriving actionable insights.
  • Strong presentation skills, with the ability to translate complex financial data into clear, accessible formats tailored to varied audiences.
  • Experienced in developing financial policies, guiding users with clear and practical processes to enhance financial governance.
  • Proven capability in finance business partnering, with knowledge of embedding its principles across an organisation to align financial insights with strategic goals.
  • Excellent analytical and problem-solving skills, with the ability to identify issues and resolve technical issues independently, ensuring efficient outcomes.
  • Strong proficiency in extracting and analysing complex financial data, uncovering trends and correlations to support informed decision-making.
  • Strong organisational abilities, adept at managing competing priorities within a broad remit, and responding flexibly to changing requirements to ensure seamless operations.

The position will be based at The Football Foundation’s head office at Wembley Stadium and requires 2 visits per week to the office, dependent on business need, in addition to attending two-day all team meet ups each quarter. The closing date for applications is 5^th May with first stage interviews taking place on the 15^th May.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!