Employment Jobs

Job Title: Office Manager

Hours: 35 hours per week (9.30am-5pm with 30 min break or 9am-5pm with 1 hour break)

Days: Monday to Friday

Contract: Permanent

Location: Based at our day centre (52 East Hill, SW18 2HJ) – this is not a remote role

Salary: £24,529 per annum

Reports to: Day Centre Leadership Team and Executive Team

Purpose of Role:

We opened our Day Centre for older people, adults with disabilities and adults with dementia in October 2021. The Office Manager role is a new position that will provide a wide variety of operational support to the Day Centre Leadership Team as we are embedding and growing our Day Centre offering and increasing the number of clients who attend the Day Centre and the types of services they receive.

We also support older Wandsworth residents in the following groups with outreach in the community and with activities in the Day Centre: BAME; digitally isolated; financially isolated; LGBTQ; socially isolated; women; and those with, or at risk of, mental and/or physical ill health and disabilities.

Benefits:

• A vibrant workplace where no day is ever the same
• An experienced and supportive leadership team
• A friendly hypo-allergenic office dog to play with
• Kind and caring colleagues who work as a team
• A great employer’s pension contribution
• A cycle to work scheme
• An employee shopping benefits scheme
• An employee assistance programme (EAP)

Important notes:

Please note that CVs will not be accepted and only full application packs will be reviewed.

The JD and PS are really important, so please do read them carefully to help you complete your application. 

The Baytree Centre (registered charity no 1175145) is a women and girls social inclusion project based in the heart of Brixton, working to support local women and girls from some of the most deprived wards in Lambeth. 

Inspired by Catholic Social Teaching and in response to local needs we offer programmes that include skills development (employability, language), 1-1 coaching & mentoring, welfare support and creative & academic activities that build confidence and self-esteem, promote aspirations, broaden horizons and opportunities.  We aim to help our beneficiaries improve life chances for themselves, their families, and their communities.

Our Facilities and Reception Team is currently composed of an Operations & Facilities Manager, a Morning Receptionist and a Youth & Family Coordinator Receptionist. The mission of our team is to ensure that the Baytree Centre is a “Safe and Welcoming” place for all. We are looking for an afternoon receptionist to help us in our mission.

The Afternoon Receptionist is responsible for ensuring the security and identification of all girls, parents/guardians, and volunteers entering the premises during the after-school youth activities as well as efficiently managing reception and answering enquiries with the support of the Youth & Family Support coordinator. 

Key Duties & Responsiblities:

• Manage reception

• Lock up centre every day during term time

• Provide some ad-hoc administrative support for facilities management and youth service (e.g. update facilities posters around the building etc.)

Knowledge & Experience:

The ideal candidate can demonstrate that they:

• Have experience working in a client-facing role
• Have experience working with and/or around children
• Understand and have experience of safeguarding and health & safety procedures and practices
• Have a good standard of English (written and spoken) for taking messages and dealing with visitors, callers and service-users
• Are IT Literate and comfortable using Microsoft Office Suite especially Microsoft Outlook, Microsoft Word, Microsoft Excel and Microsoft Teams
• Can deal confidently with all visitors, students and staff and know how to be diplomatic and patient as well as assertive and firm as needed
• Can deal courteously with all visitors, students and staff and are friendly and helpful and always greet visitors with a smile
• Are efficient, practical, proactive and able to stay calm under pressure to ensure that the Baytree Centre is always “Safe & Welcoming” especially during busy afternoons
• Are careful, organised and pay good attention to detail

Please see the attached document for the full job description and person specification. 

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010. 

Description: 

• Closing Date: Friday 19th July

• Salary: £37,500 - £47,000 (inclusive of London Weighting)

• Working Pattern: 37.5 hours per week (Full-Time). We welcome requests for flexible working arrangements.   

• Contract: Fixed Term Contract (14 months Maternity Cover)

• Job Location: Flexible, with some travel to the London office

• Start date:  16th September

• Reporting to: Fundraising & Communications Director

About The Access Project

The Access Project is an education charity; we believe that every young person can make the most of education, unlocking their potential and creating a fairer society.

We support over 1,800 young people aged 14 to 18 across 40 schools. Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.

We employ 70 people who work in locations in London, the Midlands, Yorkshire and the North West. We will turn over approximately £3.7 million in this financial year and our funding comes from a range of sources including: schools, businesses, major donors and grant-making trusts. 

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are almost twice as likely to attend top universities as statistically similar students, according to UCAS.

We are a team passionately committed to our mission, and who support one another’s work. The vision of our people strategy is to enable and inspire all staff to achieve, grow, succeed and thrive. We co-created our Equality, Diversity and Inclusion vision and strategic objectives to ensure The Access Project can foster an equitable place to work.

Why we need you

We are looking for an ambitious, experienced Head of Corporate Partnerships with a track record of winning, retaining, and developing high value partnerships.

The Access Project has established partnerships with leading companies who are committed to social mobility, equality, diversity and inclusion, and want to provide real impact for young people. We have a fantastic volunteer tutor programme at the heart of The Access Project which provides engagement opportunities for employees of corporate partners. We have identified corporate funding as one of our largest growth areas. This role will take a lead in developing and driving forward our business partnerships strategy.

The successful candidate will be passionate about levelling the playing field for disadvantaged young people in education. You will be an exceptional relationship builder and communicator, able to motivate companies to support our mission. You will be an experienced manager of people with the ability to build a supportive, creative and inspiring environment for the corporate partnerships function. You will contribute positively to the culture at The Access Project and work collaboratively with colleagues across the organisation to achieve our strategic goals.

What you’ll be responsible for

Leadership and management

• Working closely with the Fundraising and Communications Director to develop a corporate partnerships plan that focuses on the acquisition of corporate partnerships and excellent account management of existing partnerships, resulting in renewals and uplift in value.
• Leading, supporting and inspiring a team of two (Corporate Partnerships Manager and Fundraising Co-ordinator) to deliver the corporate partnerships strategy and individual giving strategy.
• Developing objectives and targets for the corporate partnerships team and ensuring accurate and timely reporting against these.
• Ensuring effective team use of Salesforce for relationship management, data management and providing information for financial reporting and audit purposes.
• Maintaining up-to-date knowledge and adherence to latest legislation, especially Fundraising legislation relating to corporate fundraising and best practice guidelines issued by the Fundraising Regulator, and GDPR. 

New business development

• Periodically refreshing our corporate offer with creative ideas, proposals and content to inspire decision makers. 
• Winning new business for The Access Project at the 5 and 6 figure level with support from the Director of Fundraising and Communications and the CEO/Executive team and Board.
• Managing the preparation and submission of major corporate partnership bids and coordinating internal teams to contribute effectively. 
• Leading research and development to identify new fundraising opportunities.
• Ensuring high quality and inspiring communications and materials are produced in accordance with brand guidelines.

Account management and stewardship 

• Delivering successful partnerships in your portfolio through excellent account management to maximise fundraising and volunteering potential and retain partners. 
• Ensuring corporate partnerships are celebrated through working with Communications colleagues. 
• Working collaboratively with the wider Fundraising Team, Volunteer Team, Programmes Team and other functions to deliver a fantastic partner experience and ensure an integrated and joined up approach. 

Skills, knowledge and attitudes we’re looking for

• An impressive track-record in corporate fundraising. We will also consider exceptional candidates who have excelled in another field of fundraising, partnership management or sales or with a corporate background.
• Ability to work strategically, bringing others along with you, as well as being a hands-on fundraiser as part of a small team. 
• Demonstrable ability to lead a happy, passionate team, creating an environment in which people can do their best work. 
• Excellent verbal communication, listening, writing, and presenting skills. Able to relate to people from all walks of life in both informal conversations and more formal presentations.
• A collegiate attitude, prioritising fantastic working relationships and cross-team working towards a common goal.
• Good knowledge of the corporate marketplace and trends. 
• A creative, solutions-oriented approach. 
• Ability to persuade and negotiate while building strong relationships. Able to have candid conversations with sensitivity and tact. 
• Passionate about the mission of The Access Project and able to convey this. 

Desirable:

• Experience using Salesforce and/or database development. 
• Fundraising accreditation or qualification. 
• Direct experience in the education sector and the knowledge of the landscape that this brings.

Benefits: 

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure. 

• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more. 

• Employee Assistance Programme, a 24-hour helpline for staff 

• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day. 

• Interest-free travelcard loans 

• Travel-allowance for expenses over £10 per day, where applicable 

• Cyclescheme loans 

• 3 paid Volunteering Days 

• Employer’s pensions contributions (3%) 

• CPD options 

• The Access Project welcomes requests for flexible working arrangements 

Safeguarding Statement 

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 

Equal Opportunities Statement 

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging. 

Disclosure of a Criminal Record 

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose.The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure. 

Present or most recent employment 

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment. 

References 

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.

We are seeking someone who is passionate about giving an effective generalist advice service to those most in need. You will thrive in a busy and challenging environment and have a positive ‘can do’ attitude. The post holder will have previous experience of providing advice with the confidence and knowledge to work independently, providing support to foodbank service users in locations across Bristol with matters including but not limited to: 

• Housing, employment, immigration (OISC Level1), debt and benefits
• Income maximisation and debt advice on priority and non priority debts including managing renegotiating key debts
• Referring on to specialist teams for complex debt advice.
• Conducting benefit checks and applying for welfare benefits 
• Progressing welfare benefit claims up to the point of tackling independent appeals – including PIP, ESA and Universal Credit – and supporting Work Capability applications.

Context about what our organisation does:

Citizens Advice Bristol provides free, confidential and impartial advice, helping people to resolve problems affecting their lives. We have a wide range of services targeted at various client groups and advice issues.

Key details:​

• Location: Main office (BS1) and outreach across Bristol
• Closing date: 5.00pm on 5 July 2024
• Interviews: Week of 15th July 2024

The Baytree Centre (registered charity no 1175145) is a women and girls social inclusion project based in the heart of Brixton, working to support local women and girls from some of the most deprived wards in Lambeth. Inspired by Catholic Social Teaching, we aim to build confidence and self-esteem, promote aspirations, broaden horizons, and help our beneficiaries to improve life chances for themselves, their families, and their communities. Our programmes include academic activities and education support; one-to-one coaching and mentoring; skills development; and positive and well-being activities. 

Pivotal to the success and delivery of the Centre’s programmes is our Fundraising Team's work to fund our programmes. 

Overall Purpose of Role

The Corporate and Individual Donor Manager will play a leading role in driving our fundraising strategy, cultivating and maintaining relationships with corporate partners and individual donors to secure vital funding for our programmes. This role demands a strategic thinker with exceptional communication skills and a proven track record in donor management and fundraising.

Key Duties & Responsibilities

Corporate Donor Management

• Develop and implement a targeted corporate fundraising strategy to significantly grow corporate donations.
• Identify and research potential corporate partners, aligning their CSR objectives with the mission of The Baytree Centre.
• Create compelling proposals and presentations tailored to corporate donors, highlighting the mutual benefits of partnership.
• Establish and nurture relationships with key decision-makers within corporations, ensuring ongoing engagement and support.
• Plan and execute corporate fundraising campaigns and events to drive donor engagement and increase contributions.
• Collaborate with the Communications Manager to create bespoke corporate sponsorship packages and marketing materials.
• Monitor and evaluate the success of corporate fundraising activities, adjusting strategies as necessary to achieve targets.

Individual Donor Management

• Develop and execute a strategy to grow individual donations, including major gifts, regular giving, and one-off contributions.
• Identify and engage potential individual donors through research, networking, and targeted outreach.
• Craft personalised communication plans to build strong, long-term relationships with individual donors.
• Organise and manage donor recognition programmes and events to acknowledge and celebrate donor contributions.
• Create and launch innovative fundraising campaigns, leveraging digital platforms and social media to reach a broader audience.
• Develop and distribute impactful fundraising appeals and newsletters to inspire and retain individual donors.
• Analyse donor data to identify trends and opportunities for growth, providing regular reports to senior management.

General Responsibilities

• Collaborate with internal teams to ensure a cohesive approach to fundraising and donor engagement.
• Stay informed about fundraising trends and best practices, incorporating this knowledge into fundraising strategies.
• Provide regular performance reports and updates to the senior management team.
• Ensure compliance with fundraising regulations and ethical standards. 

Person Specification

• Knowledge and experience in working with the corporate sector
• Proven experience in corporate and individual donor fundraising, preferably within the charity sector.
• Strong understanding of the fundraising landscape and donor management principles.
• Excellent communication, presentation, and interpersonal skills.
• Ability to build and maintain effective relationships with a diverse range of stakeholders.
• Strong organisational and project management skills.
• Proficiency in using fundraising databases and CRM systems.
• A proactive, results-oriented approach with the ability to work independently and as part of a team.
• Passion for the mission and values of The Baytree Centre.

Youth Futures Foundation is the What Works Centre for youth employment. We exist to address the significant disparities in youth employment for marginalised groups. We want to ensure that all young people can access and keep good quality jobs.

The role of Legal Assistant reports to the Director of Legal & Governance and you will assist them in ensuring the legal function of the organisation runs efficiently and smoothly by providing a range of support, including preparing various legal documents such as grants and service agreements, ensuring accuracy and compliance with internal and legal requirements and working closely with colleagues across the organisation.

You will contribute to the smooth functioning of legal processes and ensure that colleagues and external stakeholders receive an efficient service.

This role is fixed term for 12 months, part time at 22.5 hours per week and can be based at any of our hubs in Leeds, London or Birmingham. We offer flexible working and consider alternative patterns of work.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

Emmaus Oxford is looking for a Charity retail Deputy Store Manager to join our retail management team running our large charity superstore in Cowley Oxford. Emmaus provides housing support and meaning occupation in our social enterprise to up to 28 ex-homeless men and women [known in Emmaus as Companions].  As well as providing retail management the role also involves coaching and training companions and working closely with our team of Progression Workers and Learning & Development Manager. Emmaus collects donations of furniture and household goods from across Oxfordshire and these are sold in our superstore in Cowley and through our online sales business. Proceeds from sales make a major contribution towards our housing & support service. This is a part time role working 22.5 hrs. [3 days] a week and may involve some weekend working and key holding responsibility. It’s a great opportunity to join a growing charity, in a rewarding role, working directly with the charity’s beneficiaries. Your work will directly help ex-homeless men and women, local people on low incomes and help create a better environment through recycling and reuse. 

As part of the wider Enterprise team, our Commercial Marketing Assistant will help devise and deliver marketing campaigns and strategies that will grow audiences and increase revenues across our key commercial income streams. The successful candidate will oversee, coordinate, and manage our commercial marketing channels concentrating on finding and developing new partnerships alongside the Head of Enterprise, marketing and promoting our major sites for partnership working with external organisations.

They will:

1. Assist in the production of marketing collateral and material for the B2B market and the promotion of the Champing brand.

2. Work alongside the Communications team to assist in drafting content and key messages for social media, websites and PR, all of which should adhere to CCT brand guidelines. Handle incoming commercial marketing enquiries as appropriate.

3. Liaise with prospective filming enquiries and work with the local teams to help deliver commercial filming contracts.

4. Build positive working relationships, with internal and external stakeholders, to build on existing opportunities, promote and drive engagement with commercial opportunities.

5. Conduct marketing and audience research, to help support and deliver future revenue growth and gather data to report against KPIs and targets.

6. Support in the delivery and wider administration of commercial operations, working with the Enterprise team and freelancers on the ground. The overarching goal will be to grow CCT's commercial revenues.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 15th July 2024.

The interviews will take place remotely, via Teams on Wednesday 24th July 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Prison Facilitator - HMP Isle of Wight

Location: Newport

Salary: £27,584

Hours: Full time (35 hours per week)

Department: Prison delivery

Job Type: Full time

Contract Type: Permanent

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Isle of Wight. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Isle of Wight, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for the 25 July 2024.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-215208

Inside Job consultant – Social Impact - London

Passionate about making a real difference? Want to help shape and grow a dynamic employment initiative that is reducing reoffending and changing lives by helping people who have served a sentence into work?

About us

Inside Job, is an Employment Consultancy with a difference. It was co-created by a serving prisoner, who is very much part of Our Team, and the Charity, Beating Time. Recognising the huge barriers people who have served a sentence face to re-entering the workplace, we realised a specialized service was needed. A service which collapses the space between Employers, who want to use their recruitment policies to achieve social impact, and people who are in prison. A service which understands those challenges and works collaboratively to remove them. Employment reduces reoffending by 50% - this is a job worth doing.

Inside Job is unique in 2 ways:

1. We recruit and train serving prisoners as Recruitment Consultants who provide us with our candidate pipeline and work closely alongside us.

2. We take employers into prison to interview Candidates. Job offers are made there and then.

We are an award-winning organisation (Winner of the Robin Corbett award 2020 for prison reintegration & 2 High Sheriff awards) and are powered by individuals who are fuelled by purpose and passionate about what we do.  

About the role

This role will support and work alongside our London Programme Lead and the Senior Management team. You will also work alongside our prison peer-led team in HMP/YOI Isis and any other London Prisons we take on.

Support our Peer-led Recruiters in custody to identify and support Inside Job candidates. Assist with CV and Disclosure writing and help build a pipeline of candidates.

Work closely with the Prison Employment Lead and build a strong relationship with the relevant prison staff in the Activities and Resettlement Teams and at Governor level to support and facilitate Inside Job.

Support the London Programme Lead to engage employers and plan monthly interview surgeries.

Build relationships with the identified local and national employers and to promote Inside Job and Beating Time to them.

Support our Job Candidates to find work in the community on release from prison.

Support the Inside Job Team and the Senior Management Team in drawing up and developing a strategy to identify and target local and national employers in a range of fields who can offer jobs to people leaving prison.

Building relationships with local Probation offices and staff, DWP/Local Authority initiatives and Police & Crime Commissioner/Violence Reduction Unit and any other official and/or relevant third sector/voluntary organisations to promote Inside Job and Beating Time to them with the aim of creating more referrals and opportunities for Candidates, creating stronger support networks for Candidates and Inside Job and to help embed Inside Job and Beating Time as a key part of the community.

Keeping up to date records with all relevant data on the Beating Time system to assist with monitoring the effectiveness of the programme, supporting funding applications, reporting to prisons and funders and to allow review and adaptation of the strategy.

Case Management. Maintaining an up-to-date list of all programme participants and release dates and identifying where there are employment needs.

About you

Be able and willing to work in Prisons and YOIs

A strong work ethic

An empathetic and understanding approach when working with candidates.

A good understanding of the barriers faced by people with convictions in accessing employment.

An interest in employment, The Local Labour Market and Industry trends.

Recruitment or Case Management experience is essential.

Able to approach new businesses with Inside Job offering and confident to conduct presentations.

Ability to communicate effectively with people at all levels, including the ability to motivate and inspire others.

Strong administration skills with IT (MS Office) and well organised

Desire to be part of a small dynamic team, where you will be required to be both creative and pragmatic.

You will have strong writing skills and will be able to write good CV’s and Disclosure Letters.

Benefits of working for us

Part of something that is truly innovative and has potential to become ground-breaking.

Joining a talented team of high performers

Having real social impact

Competitive pay with benefits.

At Inside Job we value equality, diversity, and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy, maternity, or convictions.

Please include a covering letter explaining your interest in Inside Job and this position as part of your application / CV document.

About Future Frontiers
At Future Frontiers, we support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.

We are particularly interested to hear from candidates who have lived experiences relatable to our young people.

Your responsibilities

• Build lasting relationships with supporters
• Develop and manage a portfolio of supporters
• Write applications for funding
• Report on impact
• Record-keeping

About you

Experience

• Managing relationships with trusts and foundations, or similar transferable skills from a sales/fundraising background (essential): Experience of applying to and stewarding trusts and foundations to secure 4+ figure gifts over multiple years.
• Identification and cultivation of new business (essential): Experience of independent research and cultivation to develop a pipeline of trusts and foundations.

Skills and competencies

• Passion for Future Frontiers’ mission
• Relationship management
• Communication
• Attention to detail
• Planning and prioritisation
• Curiosity

What we can offer you

• Annual leave of 27 days plus bank holidays, increasing with service
• Flexible working with regular working from home as standard, 4pm finish on Fridays
• Annual personal training and development budget of £300
• Employee Assistance Programme, including counselling
• Team building offsites and regular team socials throughout the year
• Additional parental leave pay and additional childcare leave for child’s first 2 years

Please see the full job description for all the details.

FareShare Merseyside & North Wales

Job Description –Community Coordinator Assistant

Reporting to:  Regional Manager

Location: Totton   

Contract: Permanent

Hours: 35hrs

Salary: £22,495-£23,170

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

 Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England’s surplus food.

We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

As a Community Coordinator Assistant for FareShare, your primary responsibility will be to manage and sustain the Community Food Membership (CFM) programme. Your goal will be to maximize relationships and add value to create the best experience for our charity partners. To excel in this role, you must be an exceptional communicator with an approachable nature, capable of securing, developing, and maintaining relationships with charities, and raising awareness of FareShare Merseyside and North Wales (FSM&NW) across the region.

The Community Coordinator Assistant will require a full clean driving licence, have access to a vehicle and be competent and confident traveling independently as they will be traveling across our region. Which consists of, Wirral, Knowsley, Sefton, Halton, Cheshire East and North Wales.

This role is vital in ensuring the success and sustainability of the FareShare Community Food Membership programme by fostering strong, supportive relationships with our charity partners and making a positive impact across the region.

Main areas of responsibility

The Community Coordinator Assistant will be responsible for the recruitment and retention of Community Food Members (CFMs) within the designated region. This role requires close collaboration with the Regional Manager, the Finance team, and Head Office. The Community Coordinator Assistant is expected to meet recruitment and retention targets, produce comprehensive reports, and ensure all requirements of funders are met.

• Organised, reliable and with a high attention to detail. 
• Some experience with customer relationships management systems.
• Strong IT and Microsoft Office skills: Outlook, Excel and Word are essential.
• Strong numeracy.
• Ability to prioritise and multi-task as required. 
• A strong team player with a good work ethic. 
• Ability to work to tight deadlines and in a fast-paced environment. 
• Understanding of GDPR principles.
• Curiosity and empathy with FareShare’s mission and strategy. 

·  

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Essential Criteria

• Previous experience in community work
• Excellent written and verbal communication skills
• Hold a full UK driving licence and have access to a vehicle
• Have a commitment to Equality, Diversity and Inclusion
• Eligible to work in the UK

Desirable Criteria

• Level 2/3 Food Safety training is desirable, but training will be provided.
• Have previous experience working with customer relationship management software.
• Be degree educated or have a strong career history doing similar roles in any sector.
• Have some experience of community.

Competencies and behaviours

• Develop and implement strategies to recruit new CFM’s
• Maintain relationships with existing CFMSs to ensure high retention rates
• Conduct outreach activities to promote the benefit of CFM membership
• Able to demonstrate being a Team player
• Eligible to work in the UK

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

We are delighted to be recruiting IAG qualified Careers Adviser to deliver information, advice and guidance across Kent, Medway and East Sussex, supporting individuals to maximise their potential.

CXK is an award-winning charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training.  The National Careers Service provides careers information advice and guidance to help people make decisions about learning, training and work.

Passion, innovation, and integrity are at the heart of our culture. Therefore, we’re dedicated to bringing together highly skilled people who are passionate about making a difference. In return, we offer a flexible, professional, and friendly working environment in which our staff are truly valued and invested in.

As a Careers Adviser you will be responsible for providing Careers Information, Advice and Guidance to adults on a range of opportunities including learning, career paths and employment. Primarily this role will involve working in the community but may also be required to deliver sessions virtually.

This is an exciting opportunity for a passionate individual with a genuine desire to make a difference and who wants to join an organisation that improves the lives of more than 260,000+ individuals every year.

In return for your skills and experience, you’ll receive the following benefits:

• An annual salary of £26,398 to £31,554 (pro rata)
• 30-33 days holiday, plus bank holidays pro rata
• Defined contribution pension scheme (matched by CXK up to 10% depending on length of service)
• Death in service life assurance policy (3 x annual salary)
• Flexible working
• Generous sick leave benefits
• Enhanced maternity and paternity leave
• Comprehensive training and development programmes
• Mental health first aiders
• Cycle to work scheme
• Tech scheme
• Interest free season ticket loans
• Interest free parking permit loans
• Employee Assistance programme (AXA)

Closing date for applications: 9am, Monday 15th July 2024. Interviews will take place on 24th July 2024 in Hastings, East Sussex.

**Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role.  Therefore, if you are interested, please submit your application as soon as possible**

Job Description – Head of Key Food Partnerships

Reporting to: COO

Location: Flexible (regular food industry visits and travel)  

Contract: Permanent

Hours: Full Time-35 hours

Salary: £68,974-£72,605(National) or £72,605-£76,426 (London)

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare now operates 35 Regional Centres around the UK. The majority of these are run by local charitable organisations we call our Delivery Partners. This enables us to be a UK-wide organisation yet also think and behave with local concerns at the heart of our actions. For more info please visit FareShare website.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives. Our Values:

Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

Our key priorities at FareShare UK are to grow the food volumes accessible to the charities and community groups we support across the UK. Food partners (manufacturers, retailers, wholesalers, importers, packers, catering providers, producers and others) are pivotal in helping us to meet these priorities, providing access to food and many other strategic resources. This crucial role will focus on working with our top food partners to maximise the mutual value in the relationship through strategic and structured account management. Our ability to meet growing demand and retain our leading position in the food redistribution landscape will be heavily influenced by the success you have in this role.

You will be the direct account lead for some of the biggest food accounts in the UK and you will lead part of the Food Partnership Team for managing and engaging new business relationships to drive and grow food and funding from top food partners.

As part of this role, you will lead the transition to a tiered and structured strategic account management approach of all top partners. Coordinating colleagues in the food team and other FareShare teams: FareShare Go, Marketing, Fundraising, Network Operations and Volunteering teams to ensure that top partners get an excellent service. You will work with the top food partners and other stakeholders to ensure appropriate identification of activities, and monitoring of progress, benefits and evaluation.

You will help identify and overcome the barriers to food redistribution and increase the volumes of foods available to FareShare from food partners and their wider supply chains.

Working with marketing and relevant teams you will develop sales materials to open opportunities for more food and other resources from top partners.

You will lead new business development for FareShare Go and work closely with the FareShare Go operations team to mutually agreed objectives. You will support the team to develop new opportunities to deliver the FareShare Go service to food partners including meeting tenders and developing compelling propositions for partners.

 Main areas of responsibility

Business Development and Relationship Management

• Support the senior Leadership team by implementing and driving FareShare’s strategy to deliver the services that our top food partners want now and in the future.
• Develop sales and tender materials to win new and grow current business for increased food, funds and other strategic resource.
• Keep up to date on trends and key areas of opportunity for top accounts.
• Directly account manage the largest opportunity accounts that we want to engage or grow.
• Develop strategic relationships and account strategies with top food partners to maximise the volumes of surplus food and funding to FareShare through structured joint business planning process.
• Embed a strategic approach to account management and joint business planning processes for top partners to make sure that they have a structured first in class service from FareShare.
• Ensure oversight of all account activities and provides regular updates to, and feedback opportunities for relevant FareShare stakeholder teams including FareShare Go operations, Food Co-ordination, marketing and fundraising.
• Develop key relationships with key personnel within our top food partners and develop a good understanding of their structure and operations to help drive sustainable, successful relationships and engage the relevant internal departments

Business Process Improvement to deliver growth

• Understand the barriers to redistribution of food and lead initiatives to overcome them
• Develop new models of food redistribution which meet market needs and build new channels of supply to FareShare
• Liaise with colleagues in the FareShare Go and Food Co-ordination Operations teams to highlight and resolve any operational issues and support related initiatives as appropriate
• Work with the food partner to develop appropriate systems and business processes which will ensure they are managed in the most environmentally, socially and financially efficient way.

Project and Initiative Management

• Be responsible for managing and communicating key projects and initiatives and securing support from a range of internal stakeholders within the food partners and among the FareShare network.
• Prepare and proactively present the benefits of new initiatives to existing and potential partners despite the challenges to existing embedded processes. 

People and Culture

• Lead, manage and motivate the part of the Food Partner Team focused on engagement and growth, creating a culture of high performance and a positive and supportive working environment.
• Support effective working with colleagues in the wider Food Team, and Network Development and Operations Teams to support an atmosphere of collaboration and trust consistent with FareShare’s values
• Foster positive change, new ways of working and an understanding of best practice
• in using FareShare’s Customer Relationship Management systems.

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

• Proven influencing, negotiation and selling skills, to understand the needs of a key partner and ability to demonstrate the value of the proposition to the customer.
• Understanding of a strategic account management approach and ability to manage multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
• Good working knowledge of the key players in the food retail industry and an appreciation of their ways of working with their supply chains
• Successful track record of managing cross-functional projects such as new launches, operational initiatives, promotional activity or other projects to tight timescales and budgets, ensuring involvement of all key stakeholders
• The ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders
• Ability to prioritise effectively with strong time management skills to ensure effective allocation of FareShare resources to cope with competing demands and to prioritise tasks appropriately
• Ability to use own initiative working independently and responsibly

Experience

• Retail account management experience working at multiple levels including Directors across Operations, Communications, Marketing, CSR, business support and technology teams
• Demonstrable experience of driving significant growth and impact in food accounts
• Track record of building, leading and managing high performing, effective teams through periods of growth and change
• Experience of managing direct reports including managing performance issues
• Project management of multiple stakeholder initiatives
• Delivery of process improvement in a sales or customer service environment
• Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.
• Drive, motivation and attention to detail in ensuring all business opportunities presented to FareShare are captured and explored
• Pro-active, organised and able to work under pressure, whilst maintaining excellent attention to detail
• Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good level of numeracy and literacy

Competencies and behaviours

• Excellent written, verbal communication and presentation skills
• Proven ability to lead and manage teams and build strategic relationships across the business with a customer service focus
• Negotiation and influencing skills to deliver win-win outcomes
• Excellent, proven organisational skills
• Creative approach to problem solving

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan