Employment Jobs

Prison Facilitator - HMP New Hall

Location: Wakefield
Salary: £27,584
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent
 
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons.  We now have the opportunity to provide a service at HMP New Hall. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP New Hall, maximising opportunities for people in prison to learn to read. 

Ideally you will have some experience of prison settings  underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.  The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for the week commencing 22 July 2024.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-214985

Corporate Fundraiser

About Momentum Children’s Charity

We support families across London, Surrey and Sussex whose children are facing cancer or a life-challenging condition. We’re there whatever the outcome, for as long as needed, so that no family has to cope alone.

The charity was founded in 2004 by our now Chief Executive and has grown enormously over that time. We currently have partnerships with 9 hospitals who refer families to us for our support, which ranges from therapies and counselling, to respite holidays and special family experiences.

We’re on a mission to help many more families with seriously ill children to know that they are not alone, and we’ll need brilliant and talented people to share our ambition and make it happen.

Our values

We strive to create an amazing workplace for all, one where every single employee feels valued, heard, inspired and supported. As part of this, we have five core values which not only help to set the framework for the work we do supporting families, but also paves the way for how we work as a team.

We are personal

We know that every employee’s home life is different and that for everyone, a work/life balance is key, which is why we’ll work with you to find the hours and days that fit with you. We celebrate individualism, welcome ideas and will support every employee with any training they might need to grow and build confidence in their role.

We are impactful

Our whole team shares a passion to make a difference. We all work closely together, which means every employee can see firsthand the difference we make – week in, week out – making it an inspiring and rewarding place to be. What’s more, through collaborative working and a multi-disciplinary approach to mapping out our strategy and looking ahead, we can all play a part in helping drive the charity forward in the way that will be most impactful.

We are adaptable

We may be a relatively small charity, but we have big ambition and pride ourselves on being an adaptable workforce. Thanks to our small and responsive team, we can quickly learn from our successes and failures, making changes that are needed to evolve and ultimately help us reach new, ambitious goals. We’re not afraid to try new ideas, from any one on the team who might have one, and we’re committed to thinking outside of the box. So, whether you have a great idea for a new service or think there’s a better way to run team meetings, we are all ears.

We are trustworthy

Being approachable, open and honest is hugely important to us and allows us to build strong relationships with our families, supporters and volunteers, to help us build a strong and committed team together. We’re transparent about the work we do and how we spend our funds, and always do what we say we will, helping each other out along the way.

We are inclusive

We apply our policy of inclusivity, equality and diversity across all aspects of our work. We believe that a diverse mix of backgrounds and experiences helps to create a productive work environment by bringing a variety of perspectives and ideas to the table, and we’re dedicated to providing equality of opportunity in recruitment, promotion, training, pay and benefits.

We recognise that we’re a predominantly white workforce and are genuinely committed to encouraging applications from diverse communities in order to improve the service we provide to the children and families we support.

We’re not just searching for skills but also how a candidate could uphold our values and enhance our culture, therefore, even if you don’t think you meet the skills criteria listed in our job descriptions, we’d still like to hear from you.

 Safeguarding

Safeguarding children is everyone’s responsibility.

All children and young people linked with Momentum Children’s Charity, wherever they are, whoever they are with, whatever they are doing, have the right to protection from neglect, physical, emotional and sexual abuse.

All members of the public, as well as professionals, have a responsibility for the protection of children and reporting concerns about a child’s welfare or safety.

Momentum Children’s Charity ensures statutory requirements concerning Disclosure and Barring Service checks are met, maintains an up-to-date Safeguarding policy and procedures, and provides safeguarding training to all staff and volunteers.

All Momentum Children’s Charity staff and volunteers who come into contact with the children, young people and their families will:

•  Be able to identify potential indicators of abuse or neglect
• Have read the Safeguarding Policy
• Know their role and responsibilities within their team
• Know how to communicate and record concerns
• Know to act upon concerns in line with the principles and procedures for local child protection management and Working Together to Safeguard Children.

Therefore, all children and young people in contact with Momentum Children’s Charity will:

• Be treated with respect and afforded full civil and legal rights
• Be listened to and taken seriously, whatever their level of development or communication
• Be given time to do things for themselves, to understand and be understood
• Be involved in decisions that affect them
• Have their privacy respected at all times and in all places
• Have a right to confidentiality – all information about them will be treated carefully, be kept safe and only shared with those people who need to know.

The wellbeing of a child is the paramount consideration in all circumstances.

Any offer of employment will be subject to Disclosure & Barring Service (DBS) check prior to employment start date.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Position: Corporate Fundraiser

Location: East Molesey office (opposite Hampton Court Station) with some home working

Reports to: Corporate Partnerships Lead

Hours: 32 hours per week (Monday to Friday)

Salary: £20,000-£21,600 pro rata (£25,000-£27,000 FTE)

 Main Purpose of the Role

Momentum Children’s Charity’s fundraising team is highly ambitious, driven by our goal to help families of seriously ill children in London, Surrey and Sussex to keep moving forward. Corporate income currently comprises circa 18% of the overall income. But with our expansion in hospital partnership geography, and aspiration to provide support to more families in the future, the expansion of this income stream will be key to this growth.

Working with the Corporate Partnerships Lead, this person will enjoy helping to develop all facets of the corporate fundraising area, working with and forging relationships with businesses to develop opportunities, fundraising and charitable giving, provide outstanding stewardship and relationship management, as well as helping to research and grow a healthy, robust pipeline of new opportunities.

What we are looking for

To be successful you will have experience of working in a charity and ready to take the next step in your fundraising career. You will be self-motivated, collaborative, with strong organisational skills and an ability to set priorities and meet deadlines. We are lucky to work with some fantastic UK companies who recognise our passion, creativity and ability to work flexibly, and we are looking for someone who thrives on the variety which that brings.

Main Areas of Responsibility

• Work with the Corporate Lead to maximise current and new income, to ensure delivery of the annual target
• Provide a high level of partnership management through stewardship, and effective and regular communications
• Generate, develop, and implement ideas and opportunities to maximise partnerships for the benefit of the entire organisation, including fundraising, pro bono support, volunteering, and gifts in kind
• Support on the development and management of new corporate partners as assigned by the Corporate Lead
• Support the Corporate Lead with the development and maintenance of a dense corporate new business pipeline through ongoing research
• Manage and oversee the administration linked to corporate fundraising, ensuring information is entered and updated accurately onto the database system.
• Undertake other duties that may, from time to time, be necessary and compatible with the nature and grade of this post.

 Person Specification

Essential

• Knowledge or experience of working in a charity
• Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload
• Excellent verbal, written and presentation skills
• Numerate and literate
• Excellent oral communication skills with a high degree of diplomacy, empathy and confidence
• Team player who can work on their own initiative to plan and manage their workload.
• Good working knowledge of MS Office and CRM databases.

Desirable

• Knowledge of Institute of Fundraising codes of practice.
• Fundraising, account management or sales experience in a client-facing environment.

Applications will be reviewed as received and interviews will be conducted throughout the recruitment period.  Due to the high volume of applications, we may not be able to provide individual responses to all applicants.  Please note that we are unable to provide sponsorship.  Applicants must possess the necessary right to work eligibility in the UK. 

Background to the role

The Good Food Institute Europe (GFI Europe) is at the forefront of the movement to transform meat production in order to solve some of the world’s biggest problems, from climate change and global hunger, to antibiotic resistance and animal suffering.

We work with scientists, businesses and policymakers to make plant-based and cultivated meat (grown directly from cells) delicious, affordable and accessible. Please check out the rest of our website, our 2023 Year in Review and our 2023 Europe Highlights blog post to find out more about who we are and what we do.

We are at an exciting stage in our growth and are looking for a Deputy Head of Operations (People) to manage our growing people operations team and projects.

How you will make a difference

Your role will enable inclusive, empowering and efficient people operations workflows at GFI Europe. Reporting to the Head of Operations, your work will fall under the following categories:

• Manage the People Operations function, including line managing two team members.
• Develop an inclusive, empowering and engaging People Operations strategy that ensures best practices around management principles, professional development, diversity, equity and inclusion, and other aspects of a healthy culture are adopted.
• Track team morale and culture by coordinating team engagement surveys and by listening to team members’ needs from when they join the organisation and all along their employee journey with us, taking steps where necessary to improve the employee experience.
• Be the main contact person for the GFI Europe team to discuss HR-related needs or concerns.
• Oversee solid HR management by:
  • Ensuring GFI Europe’s compensation and benefits remain competitive.
  • Creating and/or periodically reviewing and improving People Operations policies and addressing specific HR needs and requirements of our growing team.
  • Being the point of contact with payroll and employment legal advisors across 7+ countries, ensuring our employment terms and conditions are up to date and that payroll and employment terms are correctly processed.
  • Staying up to date with national laws impacting employment, benefits and other regulations to ensure we remain compliant across all regions.
  • Procuring and overseeing the work of People Operations service providers and consultants where applicable.
• Enable a smooth experience across the employee lifecycle by:
  • Positioning GFI Europe’s employer brand to keep attracting and retaining talent.
  • Planning recruitment cycles in collaboration with the Operations team and other departments, and signing off on assessment design.
  • Coordinating performance / probationary review cycles and where support is needed, providing coaching and counselling to team members and managers on matters related to performance.
  • Ensuring learning & development budgets and activities meet the needs of the team and organisation.
• Perform other tasks as required as a member of our small, dynamic team.

Who we’re looking for

You must have:

• A passion for GFI’s philosophy and mission.

• Proven experience in managing smooth, inclusive and effective People Operations such as HR admin, recruitment, performance management, learning & development, etc.
• Ability to balance high-level responsibilities (management, strategy) with practical execution, and to prioritise what needs to be solved, by when and how.
• Excellent people skills: high emotional intelligence, the ability to listen deeply and communicate effectively, to build and maintain trust and to work well with colleagues and stakeholders across multiple cultures.
• A high degree of organisation and attention to detail: finding enjoyment in devising and managing effective processes, fixing problems, and ensuring accurate, high-quality administration.
• Compassionate people management style: proven line management experience and ability to get the best out of colleagues, ideally in a remote environment.
• Comfort with complex, often ambiguous workflows where you need to approach and problem-solve new challenges creatively.
• Commitment to DEI principles: applying a diversity, equity and inclusion lens to all People Operations workflows, and maintaining our welcoming and supportive culture.
• Expertise in HR, employment compliance and payroll management within at least one country in Europe.
• Tech savviness: comfort using various software tools and platforms in a remote workplace, and a willingness to learn new systems. Training and support will be provided. 
• Language skills: ability to work effectively in English. 

It would be an advantage to have some or all of the following attributes, but none of them are prerequisites, and we welcome applications from candidates without any or all of them:

• Coaching and mentoring experience
• Experience with international HR management (2+ countries). Familiarity with the following countries in particular would be an advantage: Belgium, France, Germany, the Netherlands, Spain or the UK.
• Experience with leading DEI initiatives in the workplace.
• The ability to work in European languages in addition to English.

We want the best people and we know that building a diverse, inclusive workplace leads to stronger, happier, more productive and resilient teams. We strongly encourage people of every ethnicity, orientation, age, gender, origin, socio-economic background, and ability to apply. Because we value a diverse workplace, we prioritise an inclusive culture absent of discrimination and harassment during the application process and after you join the team.

Benefits and the fine print

• Terms of employment: Full-time (38 hours/week), flexible working hours.
• Location: We can consider applicants based in Belgium, France, Germany, the Netherlands, Spain or the UK. This is a remote role, and you will be able to work from home, or we are happy to consider supporting costs for co-working to enable you to work from an office if you wish. The whole GFI Europe team aims to get together in person approximately twice per year for around 3-5 days at a time. Travel costs will be covered by GFI Europe within our travel policy.
• Salary and benefits: The salary and benefits package for all of our roles are researched and benchmarked based on similar nonprofit roles in the country/location of hire. For reference, full-time range (total amounts received in gross salary plus benefits including home-working allowance) would be for:
  • The Netherlands: €58,320-€69,984 (range includes holiday pay specific for the Netherlands)
• Right to work requirements: The successful candidate must, by the start of the employment, have permission to work in the country where they are based, and to be able to travel within the EU.
• Application Deadline: 9 July 2024, 11.59pm CEST. We will get back to all candidates after that date, no matter the outcome of their application. You should expect to hear back from us within about a week after the deadline.

SENIOR PROJECT MANAGER: INITIALLY A 12-MONTH OR 18 MONTH FTC, WITH LONGER TERM REQUIREMENT: UP TO £67K + UNRIVALLED BENEFITS·

Full-Time, 5 days per week hybrid working role. Only 6 days per month are required to be office based in the prestigious new Brighton offices in Preston Park.
·

Potential for 57 days off per annum - see below..·

Significant Gold Plated Final Salary Pension percentage contributions.

This arms length government body in Brighton is seeking both a Senior Project Manager and a Senior Delivery Manager to lead business critical projects.

Have you delivered a significant DdaT Project as a Senior Project / Delivery Manager?

Have you successfully migrated to a Website Platform as a Senior Project / Delivery Manager?

If the answer is yes to either or both of the above, then the client could be interested in holding an MS Teams interview with you. The work is set for 12/18 months initially, hence the Fixed Term Contracts, but it is very likely that the roles will move into permanent positions as time progresses.

What you'll get in return

This role will be hybrid working on a full-time 35 hours / 5 days per week basis and a minimum requirement to work at least 6 days per month in the Brighton offices, with the rest of the time eligible for home-based remote working. Flexi-time will apply to your working week, which means that you can build up extra hours to make use of the opportunity to take up to 2 flexi days per month in addition to your annual leave of 25 days, meaning that, inclusive of bank holidays, a total leave of 57 days per annum can be taken. Together with the best-in-class company pension scheme, the employee benefits package on offer is truly unrivalled.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Description: 

• Closing Date: ASAP 

• Salary: £15,840 (£26,400 full time equivalent) 

• Working Pattern: Part time – 3 days a week. For two days of the week the UAO is based in the School and the 3rd working day is Friday (based at home), which is a compulsory working day for training and team meetings.

• Contract: Permanent 

• Job Location: Lambeth, London.

• Interview date: Thursday 20th June/ Thursday 27th June 

• Start date: Monday 19th August 

• Reporting to: Programme Manager 

About the organisation 

We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams. 

Our mission is to support students from disadvantaged backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.

Why work at The Access Project 

People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Programmes, Strategy & Impact, Volunteering, Fundraising & Communications and Operations to achieve our mission.

In the last year we engaged with staff across our organisation and co-created an Equality, Diversity and Inclusion vision and strategic objectives. Our work on this will develop throughout 2024 to ensure The Access Project can foster an equitable place to work.

We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. 

Our values 

Empowerment 

We support students and our people to develop the skills and knowledge to accomplish their goals. 

Courage 

We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission. 

Impact 

We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes. 

Inclusion 

We respect and value individuality and engage diverse voices to achieve our mission. 

Ownership 

We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?” 

Role responsibilities 

• Engage with students in school and enrol them onto the programme 

• Match students with volunteer tutors 

• Monitor student attendance to tutorials and devise innovative solutions to encourage attendance 

• Assess student progress towards being able to make successful university

applications 

• Upload information onto the Salesforce database (training is provided) 

• Monitor the impact of tutorials, and intervene as appropriate 

• Build and manage relationships with volunteer tutors to ensure they have a positive

experience of the programme 

• Manage tutor relationships and attendance to tutorials through weekly monitoring of systems, emailing and making phone calls 

• Work with school staff to ensure their cooperation and timely completion of activities

contributing to the smooth running of the programme 

• Chair and present at termly school meetings with Senior Management to report on

programme progress. 

• University Access Officers support the volunteering team by helping to deliver tutor training sessions, and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off is provided). 

• Any other responsibilities reasonably deemed necessary by The Access Project’s

Programme Managers or Director 

Person specification 

• Able to deliver projects and manage administration accurately 

• Able to communicate and influence with impact at all levels 

• Able to effectively time manage 

• Able to lead and manage change to embed the programme in school 

• Resilient and adaptable 

• Skilled in building and maintaining excellent relationships 

Benefits: 

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure. 

• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more. 

• Employee Assistance Programme, a 24-hour helpline for staff 

• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day. 

• Interest-free travelcard loans 

• Travel-allowance for expenses over £10 per day, where applicable 

• Cyclescheme loans 

• 3 paid Volunteering Days 

• Employer’s pensions contributions (3%) 

• CPD options 

• The Access Project welcomes requests for flexible working arrangements 

Safeguarding Statement 

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 

Equal Opportunities Statement 

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging. 

Disclosure of a Criminal Record 

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose.The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure. 

Present or most recent employment 

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment. 

References 

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references. 

Your new company
Working for a well renowned membership body based in Central London. This role offers hybrid working and a great benefits package.
Your new role

• Reporting to the Financial Controller.
• To deliver transactional finance support across different areas.
• Processing payments and receivables.
• Provide advice to stakeholders and answer queries.
• Work on the computerised financial transaction system - Unit 4 ERPx (Agresso).
• Promote strong working relationships with internal and external auditors and promptly respond to any queries.

What you'll need to succeed

• AAT qualified or part-qualified.
• Experienced AP and AR professional.
• Reconciliation skills.
• Strong communication and organisation skills.
• Strong administrative and financial systems experience.

What you'll get in return

• 29 days annual leave.
• Fantastic pension scheme.
• Season ticket loan.
• Flexible hybrid working - 2 days in the office per week.
• Health cash plan
• + more.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Age UK Wandsworth is an independent local charity. We've been working in the local community to help older people for over 60 years. We have dedicated staff and over 300 volunteers helping us to deliver services and activities for older people in Wandsworth.

A rare opportunity has arisen to join our caring and experienced day centre team as a driver and support worker. You will be driving clients to and from their homes each day in our minibus and then working with them at the centre during the day.

You will be assisting older people and/or vulnerable adults to improve or maintain their overall wellbeing and stay independent for longer whilst enabling them to retain, gain or regain independence.

Could you help

· To provide assistance with personal care and support, daily living tasks or with activities to clients within our day centre.

· To drive clients to and from their homes and the day centre.

Both full-time and part-time roles are available.

Please note that a clean driving licence is essential for this role. You will need a D1 driving licence or we can train you to drive one of our mini-buses.

What we can offer you:

· A vibrant workplace where no day is ever the same

· An experienced and supportive leadership team

· Kind and caring colleagues who work as a team

· A great employer’s pension contribution

· A cycle to work scheme

· An employee shopping benefits scheme

· An employee assistance programme (EAP)

· A friendly hypo-allergenic office dog to play with

Important notes:

Please note that CVs will not be accepted and only full application packs will be reviewed.

An exciting opportunity has arisen to join a charity with an ambitious and exciting vision set in the heart of Portobello, West London, supporting and enhancing the lives of people in the local community.

Westway Trust is seeking a highly experienced and professional Senior HR Manager to join our vibrant, friendly team of three on a 2-year fixed-term contract to deliver a strong, credible, and reliable service across all aspects of our HR function in support of the range of activities undertaken by the organisation. Our aspiration is to be an 'employer of choice' and we are looking for someone with the vision, motivation, and ambition to help us achieve our goal.

The post will particularly suit someone with a significant charity HR background who is looking to gain the further experience necessary to equip them for making the step up to Head of HR roles.  Attention to detail, adherence to deadlines and a proactive flexible approach to the work are all pre-requisites for the role.

Key responsibilities of the role include but not limited to:

• Provide high quality support to the Head of Governance and HR on aspects of the Trust’s HR function and on the provision of accurate, timely and relevant updates and reports as required by the Executive Team.
• Ensure effective up-to-date HR policies and relevant other policies that meet the needs of the Trust and its staff are in place, reviewing them on an agreed schedule in line with the Trust’s Policy Matrix and updating as required. Identify any gaps in the suite of HR policies and develop new policies to fill that gap. Overall maintenance of the Policy Matrix.
• Lead on the Trust’s EDI policy, ensuring that the policy is implemented in a practical way throughout the organisation and in all our activities. Ensure the HR-related recommendations of the Tutu Foundation review into institutional racism at the Trust are progressed to a conclusion.
• Support the Head of Governance and HR in delivering the actions that support preparations for the next Investors in People (IiP) external assessment in late 2024. Ensure the Trust’s HR policies and practices remain consistent with the IiP standard.
• Work proactively with the HR Business Partner on the running of staff recruitment and selection processes, including sitting as the HR representative on the interview panel for more senior roles.

Essential Experience, Skills and Attributes

• Substantial experience of working in HR operations and of developing and reviewing appropriate HR policies and procedures in a charity or similar setting.
• Sound understanding of employment law and a willingness to keep up-to-date with relevant legislative changes.
• A passion for EDI and an ability to be creative and engaging in communications around this subject.
• Strong organisational skills and an understanding of the importance of discretion and confidentiality.
• Excellent written and oral communication skills, including evidence of ability to adapt to a variety of cultural settings.
• A team player, with excellent interpersonal skills and an ability to earn quickly the trust and confidence of staff and other stakeholders.

Desirable Experience, Skills and Attributes:

• A good knowledge/understanding of the local area and community or demonstrable willingness to learn quickly.
• Experience of change management.
• Competency in use of Access Select HR and MS Office software packages.

Qualification:

• Hold a formally recognised professional HR qualification (CIPD or equivalent), or be studying towards this.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 21 July when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early (an early application is strongly recommended)

JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.

About the Project: 

Another Way is a bespoke project that specifically targets young people between the ages of 14 and 21 who are involved in or affected by criminal exploitation/or serious youth violence and those who are at serious risk of becoming involved. The key deliverable is the late-night sessions from 9pm to 12am+ where we provide a safe space at a time when young people are typically at most risk. The service provides young people with a platform to build positive relationships, engage in a range of positive activities, cook and eat together and access educational and employment pathways.

About Us: 

The Harrow Club is a community-based youth organisation committed to offering innovative, accessible, and high-quality opportunities that enable young people from disadvantaged backgrounds to maximise their life chances. 

 Job Purpose/Main Tasks: 

▪ You will be responsible for managing and developing our suite of programs aimed at reducing youth violence where we operate. 

▪ You will lead a team who will engage individuals at risk through a late-night safe-space provision, detached street work and other interventions alongside referral routes created with other agencies. 

▪ You will be responsible for managing this high-risk project as safely as possible working closely with, and supported by, the leadership team. 

▪ You are able to build relationships with other local partners and community services to gain knowledge of target areas. 

▪ You are able to attend external meetings and stakeholder events to promote the work of the programme and foster opportunities for collaboration and further development. 

▪ You will provide regular updates from the program for both internal and external audiences. Regular meetings will take place with key keyholders such as the police, gang units, community teams and others. 

▪ You will be responsible for the recording, monitoring and evaluation of the work within the prescribed framework. 

▪ You will coordinate and undertake training, team meetings, supervision and staff appraisals. 

▪ Other duties commensurate with the post and the needs of the organisation. 

▪ - Serve as an integral member of the safeguarding team, ensuring the safety and well-being of all individuals. 

▪ - Assist in the development and implementation of safeguarding policies, procedures, and practices, aligning with local regulations and best practices. 

▪ - Stay informed on current safeguarding issues and trends, providing training and guidance to staff and volunteers on safeguarding protocols. 

Required Qualification and Experience: 

• An enhanced DBS check is required for this role to ensure the safety and protection of all young individuals in our care. 
• Strong and verifiable track-record of working with challenging and vulnerable young people. 
• Strong and verifiable track-record of project managing high impact programmes. 
• Strong and verifiable track-record of managing delivery teams successfully. 
• Experience of community outreach working in a similar setting. 
• Full UK Driving License. 

Desirable qualifications and Experience: 

• Mini-bus Driver’s Licence (MiDAS etc.). 
• Educated to Degree Level. 
• An awareness of current issues affecting the local communities in London. 

Experience, Knowledge, Abilities and Skills:

▪ Ability to work effectively with young people. 

▪ Experience of working with young people who might be difficult to engage and demonstrate challenging behaviour. 

▪ Effective communication skills particularly with young people but also with colleagues. 

▪ Good interpersonal and teamworking skills. 

▪ Ability to record, monitor and evaluate your work. 

▪ Able to work well with confidential material and sensitive situations. 

▪ Have an imaginative and enthusiastic approach. 

▪ Reliable and conscientious approach to the work. 

▪ Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement. 

▪ Have a practical and logical mind and is naturally well organised. 

▪ Thrives on change and enjoys dynamic diverse environments. 

▪ Is confident with high levels of self-esteem. 

▪ Is respectful, articulate and sensitive in style of communication. 

▪ Is motivated towards excellence and improvement of personal performance with a can-do attitude. 

▪ Ability to cope positively with challenging and diverse behaviour. 

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Supporter Engagement Officer – Mid-value to join our vibrant and successful Individual Giving team based in Aldgate, London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

In this key role, you will play an integral part in the Individual Giving team, helping to meet their target of raising over £24million from supporters in FY 2024/25.

This is your chance to play a vital role in delivering Centrepoint’s Mid-value programme and stewardship journeys.

About you

• Effective communicator with natural ability to facilitate open and honest conversations.
• Able decision maker with a can do attitude.
• Respectful and empathetic, always considering the impact on our young people.
• Flexible, always adapting to changing needs.
• Engaging, committed to self-development by engaging with training and continuous learning.
• Proactive, always looking for creative ways of working.

What you’ll be doing

• Report to the Senior Supporter Engagement Manager, and lead on the Mid-value programme.
• Manage relationships with Mid-value donors typically giving £1,000 - £5,000 a year. Cultivate, steward and solicit donations, and grow year-on-year income from this valued group of supporters.
• Develop and implement a communications plan for Mid-value donors, including programme proposals, targeted appeals, inspiring updates and impact reports, as well as collaborating on supporter events and online webinars. 
• Drive forward stewardship journeys to deepen supporter engagement, understand motivations for giving, build long-term relationships and increase lifetime value.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as a Senior Supporter Engagement Officer – Mid-value click ‘Apply’ now!

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Domestic Abuse Housing Advocates

Salary: £26,000 - £32,000

Location: Hammersmith with travel to other service locations Finsbury Park and Stratford

Hours:   35 hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

As a Housing Domestic Abuse Advocate, you will provide intervention, advocacy, and support to survivors of domestic abuse. Working within a fast-paced team, you will help empower women and ensure that the voice of survivors informs every stage of their journey towards improved safety. You will have your own caseload of survivors who hold social tenancies with local authorities or housing associations, and you will encourage them to engage with our service and ensure they have access to support. You will also co-ordinate the provision of multi-agency support which focuses on working with domestic abuse survivors to maintain their tenancies and prevent homelessness.

About You:

To be successful as the Domestic Abuse Housing Advocate you will need the below experience and skills:

You will bring solid experience of supporting women who have experienced domestic abuse in all its forms; coming from a sector with transferrable skills or possess a feminist/VAWG degree and be keen to learn and to train on the job. You will have a good understanding of violence against women and girls with a particular focus on the dynamics of domestic abuse (physical, emotional, and sexual abuse, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families, and communities. You will have proven skills and experience in conducting comprehensive assessments of needs and risk for survivors experiencing domestic abuse, including carrying out short risk management and safety planning. We will expect that you have experience in assessing the needs and safety of any children that women using the service may have and an understanding of the criminal justice system and relevant legislation with regard to legal and civil options, housing, benefits, matrimonial and children. Lastly you will bring your knowledge of safeguarding practice, procedures, and legislation.

With many skills and qualities to add to this role, if you have good IT literacy, data collection and monitoring these skills are maximised in your role. If you have experience or have been trained or are qualified in the fields related  to substance misuse, criminal jusice, law, social work or domestic abuse we would love to hear from you. 

We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

How to apply:

Please submit your up to date CV along with a covering letter to the Talent email address  - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT* 

· Closing Date for Applications: Sunday 21 July 2024 @23:59

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• One week paid carer's leave
• Organisation wide away days
•  Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent Acquisition Team via our website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We are looking for a dynamic, organised and proactive manager to join the Youth Work team and support our mission to enable young people who are unsafe or facing homelessness to achieve independence and positive futures. We have an ambitious plan to deliver an innovative and varied programme of youth work, jobs, employment and education (JET) and lifeskills to young people this year and we are searching for an exceptional candidate to help us succeed in this vision.
The successful person will be responsible for delivering an innovative and youth-led lifeskills programme as well as supporting with the coordination of our daily day centre service to young people aged 16-24. You will have experience motivating and inspiring frontline teams, maintaining and building a network of relationships with relevant external agencies and be able to work dynamically and confidently in a fast-paced day centre environment. We’re looking for a candidate who can think on their feet, demonstrate initiative and proactivity, and is an excellent problem-solver.
The ideal candidate is a team player who enjoys working collaboratively across our organisation. They will be committed to the safeguarding of young people and helping us to develop an inclusive and trauma-informed service. 

For more details, please refer to our Job Application Pack.

• Full time, permanent role in our Youth Work team
• Starting salary: £37,024
• Deadline to apply: 9am Tuesday 9 July

Your new company
A large, high profile, London-based charity.
Your new role
Reporting to the Head of Financial Accounting, you will be responsible for the management, administration and reconciliation of key balance sheet control accounts and the posting of monthly payroll journals. Additionally, you will play a key role at month end, quarter end and year end and to ensure the efficient delivery of accurate financial information to stakeholders. The role is diverse and varied. The anticipated duration is for 10 months. Hybrid working: 2 days per week in the office.
What you'll need to succeed
You will be an experienced Financial Accountant, ideally with a background in either the charity or higher education sectors. You will also have strong Excel skills.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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