Employment Jobs
Supporter Services Officer
Salary - £23,948 to £26,133 per annum
Full time, 12 months’ fixed term contract
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
Why join us?
- The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
- Our open plan offices are located in the centre of Rugby near to the train station.
- In addition, we offer the following benefits:
- 27 days’ holiday in addition to public holidays.
- A pension scheme that new employees can join from day one of employment – (rules apply) employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
- Life assurance (3 x annual salary).
- Cycle to Work scheme.
About us
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting, and locally owned solutions for agriculture, water and waste management, climate resilience, and clean energy. And we share what works with others, so answers that start small can grow big.
We’re a global change-making group. The group consists of a UK-registered charity with community projects in Africa, Asia, and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 26th July 2024
Interviews: It is anticipated that interviews will take place in the week commencing 5th August 2024.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply, please submit a copy of your CV and a supporting statement outlining your suitability for the role.
Please ensure a supporting statement is submitted alongside the CV
The client requests no contact from agencies or media sales.
Your new company
My client is an international charitable organisation headquartered in south-east London (SE5).
Your new role
Joining a collaborative team of 7 and reporting to the Head of HR Systems, key responsibilities will include:
- Leading on various system implementation projects from commencement to completion
- Be responsible for the creation of complex report building and data visualisation
- Line management of 2 HR Analysts
- Ensuring that various HR systems meet the necessary business needs and long-term strategies
What you'll need to succeed
To be considered for this role, you will be an HRIS and data expert with significant experience in:
- Data reporting, specifically with Power BI
- Strong experience with HCM systems - iTrent, Cascade, Workday, PeopleSoft etc
- Evidenced experience with dashboard building and complex data reporting/visualisation
- Line management experience will be highly favourable
What you'll get in return
This role is a fantastic opportunity for a skilled HR Systems Specialist to a join a passionate team and lead on a number of HR Systems-related projects. You will be able to work flexibly and on a hybrid basis, with only 2 days per week on-site in SE5, as well as have access to a number of employee benefits including an employer contribution pension scheme.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Permanent
35 hours per week
£23,488.66 National or £26,631.76 in London per annum/ pro rata (plus allowances)
Flexible working, family-friendly policies, 28 days holiday (plus bank holidays_
Home Based
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are most vulnerable and in desperate need of help. We're there for children every step of the way.
This role is within our Youth Impact Directorate. It will support the team in a range of activities, but predominantly in overseeing external and internal enquiries into the team relating to safeguarding and adults accessing records who have previously been adopted through or historically in the care of The Children's Society.
We are seeking an organised person to join our dynamic, ambitious team.
A key part of this role will be your ability to:
-Provide high-quality business administration across the activities of the Safeguarding and Quality Practice team
-Oversee, process, and record all external enquiries by adopted or care adults to access their records
-Process and link with the Safeguarding and Quality Practice Advisors on safeguarding enquiries managed through a duty inbox
-Support the team in creating and delivering audit materials for quality assurance activities
-Finance processing and oversight
-Administrating a calendar of learning and development opportunities
-Minutes and administration of meetings, training and events
To be successful in this role, you must have:
-Experience in office management and business and financial administration
-Experience in managing sensitive data and information
-Understanding and working knowledge of data protection
-Excellent proven organisational skills within complex environments
-Ability to communicate sensitively and professionally
-Project management skills
-Minute taking skills
-Advanced IT skills in Microsoft Word, Excel, and PowerPoint
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support. We also campaign to change laws and policies to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people we work with. As such, all posts are subject to a safer recruitment process, including disclosing criminal records and vetting checks. We ensure that we have a range of policies and procedures that promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain must complete an “Employment history_template” document before the interview. The fully completed document should be uploaded by the candidate when uploading their CV.
The closing date for applications is the 29th of July 2024. If after 14 days, we have received enough applications, we reserve the right to close this vacancy from the 15th July onwards.
Interviews will be held on the week commencing the 29th July 2024
We are recruiting for Project Support Officer for a FTC for 12 months for an independent charity. Working in the Procurement and Programme Management Office, the Project Support Officer role will provide administrative support to the delivery of the charity's portfolio of programme and projects and business operations activity
Hybrid working
The Role
The Project Support Officer will provide administrative support to the charitys portfolio of programs and projects.
You will assist in the coordination of internal and external programs, applying effective project management methodologies.
The role involves supporting the commissioning process, including the creation of business cases and assessment of bids.
The Project Support Officer will also be responsible for contract management and evaluation of externally commissioned activities.
They will facilitate the involvement of people with Lived Experience of Gambling Harms in shaping the organisations work.
Secretariat support will be provided to advisory panels, program boards, and steering groups.
The role includes organising and delivering events, seminars, and workshops.
You will ill develop and maintain relationships with delivery partners and external stakeholders.
The Candidate
The essential knowledge and experience required for the role include understanding project management methodology, producing project documentation, providing customer care, and setting up processes.
The required skills and abilities include the ability to work on multiple projects, excellent IT skills, effective communication, and the ability to build strong relationships.
Desirable qualifications include PRINCE2, Agile Project Management, and Managing Successful Programmes.
General requirements include a commitment to continuous professional development, adherence to equal opportunities and diversity, and eligibility to work in the UK.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are looking for a part time Philanthropy Manager (28 hours) for an inspiring medical charity, to focus on growing income from the existing donor database in order to develop mid-level and High Net Worth Individuals programmes.
The Charity
A small, passionate charity dedicated to supporting individuals and their families who are in serious hardship due to age, illness, injury or bereavement. Based in South West London, Hybrid working with an option to work from home one day a week. They offer a great training budget for staff development.
The Role
Work closely with the Head of Fundraising and Communications to implement donor segmentation, build on supporter stewardship and appeal strategies for mid-level and high value individuals.
Identify potential major donors and approach them for support in an appropriate and GDPR compliant manner.
Produce compelling written funding proposals, give verbal presentations and make face to face asks as part of donor solicitation.
Support with the creation and implementation of a legacy and in memory strategy.
The Candidate
Ability to think strategically to identify potential donors, prioritise efforts and develop effective fundraising strategies, including analysing data, assessing donor potential and adapting approaches based on feedback and results.
Excellent interpersonal skills with the ability to build and maintain donor relationships and understand donor motivations and interests.
Strong written skills with an ability to craft compelling and personalised proposals, with a meticulous attention to detail.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are looking for a Corporate Partnerships Coordinator to join an incredible social welfare charity, to play a vital role in supporting the team to drive the new business pipeline, build relationships with potential partners and lead proposal writing.
This is a London based role with flexible working options.
The Charity
A passionate charity dedicated to helping people in very difficult circumstances, from family support, and counselling to a free helpline and specialist services.
You will be joining an organisation known and accredited for its positive working culture, offering completive benefits and flexible working options.
The Role
Develop a strong pipeline of new partnership opportunities with a focus on 50k+ multi-year partnerships.
Supporting on cultivating and securing new high value partnerships, with a focus on five and six figure opportunities.
Working with the Corporate Partnership Manager in delivering excellent relationship management to all high value partners.
Be the leading authority in Charity Of The Year applications, proposal and report writing.
The Candidate
Experience of working in corporate fundraising.
Experience of winning significant new business and achieving agreed targets
Experience of successful account management.
Experience in delivering high quality written bids, pitches and relationships that have led to winning new business.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MISSION OBJECTIVE
The Climate Action Manager sits within the International Programmes team and is primarily responsible for updating and managing the delivery of Bonsucro’s Climate Action Roadmap – a key area of engagement in Bonsucro’s strategy.
This role will take a day-to-day thematic lead for Bonsucro on all areas of climate action (both adaptation and mitigation) helping Bonsucro understand and respond to this important driver of sustainability initiatives in the sugarcane sector worldwide and enhancing the value proposition that we offer to our members in this regard.
This is a key role that will keep Bonsucro abreast of what is priority in the climate space, funding opportunities and methodologies/frameworks, to ensure proper incorporation into everything that Bonsucro does – from certification to impact projects and value proposition to members.
The CAM will also create new tools, trainings and other support materials focused on Bonsucro members to allow them to develop their climate adaptation and mitigation plans, in line with the Bonsucro Production Standard’s requirements and expectations from the market.
PURPOSE
· Identifies and monitors Bonsucro’s areas of competitive advantage in the area of climate action.
· Develops and articulates Bonsucro’s policy position and value proposition on key areas of climate change mitigation and adaptation.
· Revises and tailors the key work streams, strategic and tactical targets within the Bonsucro Climate Action Roadmap in line with the evolving climate space.
· Acts as the central leader of Bonsucro’s Climate Action Roadmap, its implementation, management, progress report and communications, as well as benchmarkings with the market and other organizations, seeking the roadmap’s continuous improvement.
· Acts as Project Manager for the implementation of the Climate Action Toolkit Project (CATP) supported, in part, with funding from ISEAL Innovations Fund.
Helps develop calls for proposals for the Bonsucro Impact Fund which address priority areas of the Climate Action Roadmap and keeps abreast with developments in the sugarcane sector to inform future impact projects.
ENGAGEMENT
· Engages with relevant staff to ensure that the Climate Action Roadmap and Climate Action Toolkit project are implemented and communicated in line with expectations, teams’ plans and budgets.
· Builds capacity and advises colleagues in the area of climate action relevant to their roles.
Engages with internal staff to ensure that the latest climate science is well incorporated into Bonsucro’s certification system and that members are well equipped to implement the market expectations around climate action.
· Engages with external stakeholders in the climate space to capture evolving trends, funders and other opportunities for the work of Bonsucro.
· Engages as the primary point of contact for the CATP partners and stakeholders, including ISEAL, and for all Bonsucro projects related with climate.
· Engages with Bonsucro members to understand their needs in the area of climate action and expectations regarding Bonsucro support, inform them about emerging trends and advise on queries related to climate action.
· Represents Bonsucro in relevant external forums and brings learnings to Bonsucro.
· Engages with potential external funders making them aware of opportunities for supporting Bonsucro-led climate action projects.
DELIVERY
· Ensures the timely delivery of the Climate Action Roadmap in line with organisational quality standards, adapting to changing context and needs where relevant.
· Ensures the timely delivery, communications and progress reporting of the CATP according to partners’ and donors’ expectations and quality standards.
Organizes the timely incorporation of evolving climate knowledge and trends into the structure and implementation of Bonsucro’s Climate Action Roadmap.
· Evolves and optimises the Climate Action Roadmap to ensure that it responds to emerging needs of members and wider sector developments.
· Ensures that all deliverables within the CATP have a robust and credible technical validation, in coordination with partners, donors and key stakeholders.
· Devise improvements to Bonsucro certification standards and scheme in order to fully reflect the latest climate knowledge available.
SUBSTANTIVE KNOWLEDGE
Substantive understanding of how global trends in climate change thinking and policy are driving actions in agricultural-based value chains.
Substantial understanding of the theory and methodology behind GHG accounting, SBTI initiatives and carbon removal methodologies and how use of these translate into agricultural practice.
Understanding of the impacts of climate change on primary (particularly smallholder) agricultural production and how producers can adapt to these changes to mitigate these impacts.
An understanding of current trends in regenerative agriculture
Demonstrated skill critically analysing and synthesising data.
Demonstrated skill generating and communicating insights from data.
COMMUNICATION SKILLS
Experience working successfully with international colleagues and stakeholders.
Excellent command of the English language, and confident engaging with a range of internal and external stakeholders.
Fluency in Spanish and/or Portuguese (written and verbal) is desirable
Excellent written and verbal communication skills, with the ability to adapt to different audiences and deliver information with clarity.
EXECUTION SKILLS
Experience of managing projects and programmes with the ability to prioritise tasks, meet deadlines and manage multiple projects simultaneously.
Experience of developing projects for both internal and external donors and mobilising resources to support these.
Experienced and comfortable independently delivering coaching or capacity building sessions, both for internal and external stakeholders
SPECIALISED KNOWLEDGE
Professional or academic background in sustainability, environmental issues, agriculture, international development or other related field.
Knowledge of international voluntary sustainability standards is desirable.
Commitment to continuous improvement and upholding credibility.
Curious, insightful and pro-active.
OUR CULTURE
We are a diverse, inclusive and multicultural organisation that's passionate about making a positive impact and creating a meaningful change - across the global sugarcane supply chain and beyond. As the world's number one sugarcane sustainability system we have an important role to play in the way we work, lead and inspire others through our convening and our certification processes. That's why our people are central to our purpose and being committed to their success and wellbeing is at the heart of everything we do.
Benefits
UK based:
- 25 days annual entitlement (increases with service) plus customary holidays and 3 days December leave
- Pension scheme - 8% employer contribution and 2% min employee contribution
- Work from Anywhere policy - up to 1 month in 1st year (increases with service)
- Learning and Development opportunities
- Hybrid working practice- working in the office 2-3 days per week
- Flexible hours (core hours 10-4 UK time)
- Enhanced parental benefits
- Life Assurance - 4 times salary
- Medi Cash scheme - discounted health care for dental, optician, physio etc
*(subject to your jurisdiction some may not apply)
Notes
We are an equal opportunity employer - if you need an
y support or adjustments in our process, do let us know.
We welcome applications from candidates from diverse backgrounds and experiences.
Whilst we aim to improve the diversity of our organisation, varying costs and differing employment regulations may mean we prioritise our recruitment and offers of employment to preferred locations only.
For this role, we are looking for candidates already established or able to be in our local market (UK). Attendance at the UK office will be required 2-3 days per week.
We will though consider applicants from other jurisdictions and encourage you to apply regardless.
We offer hybrid, flexible working arrangements and this role is based on a 35 hour week.
Candidates must have the right to work in the jurisdiction of roles they are applying to. Not all roles will be suitable for visa sponsorship.
IMPORTANT INFORMATION: PLEASE ENSURE YOU 'UPLOAD' EACH OF YOUR CV AND A COVER LETTER EXPLAINING YOUR MOTIVATION AND FIT FOR THE ROLE BEFORE PROCEEDING TO 'FINISH APPLICATION'.
We are recruiting for two Peer Support Leads:
The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to increase awareness of hepatitis C, reduce stigma, and promote access to testing and treatment for people living with hepatitis C.
Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C, or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.
Alongside a growing team, these posts will continue the development and delivery of the Hepatitis C peer project, recruiting and supporting volunteer peers across Bristol, and also Bath, Weston, and surrounding areas. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care.
These posts will require extensive travel across the region and it’s desirable the postholders have a clean driving licence and have their own vehicle for work related travel.
If you would like to apply, please visit our website.
The client requests no contact from agencies or media sales.
We are looking for a Senior Marketing & Projects Officer for a well respected health charity to be responsible for delivering high-quality marketing materials that ensure maximum publicity for the charitys activities and services.
This is a Gloucestershire based role with hybrid working in the Stroud office.
The Charity
A long standing health charity, dedicated to saving lives through awareness and helping people rebuild their lives with free specialised support.
You will be joining a warm and welcoming team that prioritises development, while also offering fantastic benefits including 30 days annual leave (plus bank holidays), a life assurance Scheme (4 x annual salary) and enhanced sick pay and compassionate leave along with much more!
The Role
Lead on the delivery of communications, campaigns and marketing projects.
Monitor and evaluate campaign performance and complete campaign evaluations
Line manage the Senior Designer and Content Creator.
Increase the charitys profile and support the delivery of the strategic aims.
The Candidate
Experience developing and delivering integrated marketing campaigns.
Experience analysing campaigns and presenting findings in a clear and engaging way .
Experience creating marketing strategies.
Line management experience.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are looking for a Fundraising Manager for a 12 month maternity cover contract, to join a well respected health charity and lead the fundraising team, focusing on developing the Events, Community and Individual Giving income.
This is a Gloucestershire based role with hybrid working in the Stroud office.
The charity
A long standing health charity, dedicated to saving lives through awareness and helping people rebuild their lives with free specialised support.
You will be joining a warm and welcoming team that prioritises development, while also offering fantastic benefits including 30 days annual leave (plus bank holidays), a life assurance Scheme (4 x annual salary) and enhanced sick pay and compassionate leave along with much more!
The Role
Create and implement successful marketing plans using a range of communication channels to drive fundraising enquiry numbers, conversions and ultimately income.
Manage the fundraising team as a whole, including Senior Fundraising Officers.
Develop the fundraising messaging, including a consistent and compelling case for support.
The Candidate
Experience of planning, delivering and evaluating fundraising activities and events.
Experience of fundraising or marketing campaigns including acquisition and retention campaigns.
Excellent proven leadership skills with experience of managing a large and dynamic hybrid team.
Strong financial planning skills and the ability to manage large and complex budgets.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Norton Housing and Support is a well-established Charity and social housing provider, offering high quality accommodation and support services to adults with support needs.
As part of an exciting programme of expansion, we are opening a new development in Blaby, Leicestershire comprising of 15, 1-bedroom flats, generous office / communal space and landscaped courtyard garden. The scheme will offer Housing Management Support to individuals who have mental health diagnosis
Based at the scheme 30 hours per week, the Housing Officer will play a key role from the outset, ensuring that the service offers a friendly and mutually supportive environment that successfully integrates within the wider community and gives resident the best possible opportunity to maintain their tenancy.
We offer:
- A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
- A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives…. It’s a great feeling knowing you have brightened up a person’s day”.
- Regular line management support and team engagement opportunities
- Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
-A health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
- Attractive pension scheme
- Mileage paid for car usage (where applicable)
- Sociable working patterns, with no weekend or bank holiday working
Norton Housing and Support is Investors in People Accredited.
More About the Role
As a Housing Officer, you will:
- Supervise and be responsible for the day-to-day management of the accommodation, ensuring a safe and secure environment.
- Provide housing related advice and an intensive housing management service to residents.
- Work with residents to manage their accommodation and tenancy.
- Complete all tasks and work as part of the team in accordance with NH&S organisational values:
- person centered
- empowerment
- respect
- inclusiveness
- integrity
- working in partnership
If you have previous experience of housing management, including health and safety, and of working with vulnerable groups, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our supported accommodation settings.
You will need:
- Excellent interpersonal and communication skills
- The ability to earn and maintain the trust of residents, and staff from other organisations
- A warm, empathic and non judgemental approach
A qualification in housing would be advantageous, but full training will be given.
A full person specification and job description are available on our website.
Hours of work will be 30 hours per week, Monday to Friday.
We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.
Recruitment Process
Any offer of employment is subject to proof of right to work in the UK, two satisfactory references (one of whom should be your last or most recent employer, where applicable) and health screening questionnaire. Please note, we are currently unable to provide/transfer visa sponsorship to work in the UK.
The role is exempt from the Rehabilitation of Offenders Act 1974, and an enhanced DBS (criminal record) check is required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.
To apply, please send your CV and ensuring that you complete the Supporting Statement by referring to the Job Description and Person Specification.
Applications without sufficient information, including an up to date CV / Supporting Statement will not be considered.
Unfortunately, we are unable to acknowledge all applications.
Interviews will be conducted in 2 stages
Please note, that we reserve the right to close applications early.
Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?
Then this could be the role for you. Join us as our next Centre Manager, and use your leadership and interpersonal skills to head up the team of three, delivering employment support in London.
You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 9,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
The important stuff
Location: Spear Hammersmith, Spear Kennington, & Spear Bethnal Green
Contract: Permanent, Full-time
Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Salary: from £30,000
Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate
Application pack: Download our application pack below for more information about the role and Resurgo
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
In this role, you’ll be responsible for:
Strategy, vision and impact [25%]
- Be at the forefront of leading Resurgo’s ‘big picture’ vision of a transformed society, empowering churches to transform young lives
- Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme
- Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets
Leadership, line management and training [25%]
- Lead your team with confidence; spurring them on in Resurgo’s mission; invest in a team culture of excellence, belonging and fun
- Manage and develop the Lead Coach and Graduate Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
- Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme
Relationship management [20%]
- Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees
- Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
- Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate and donor relationships. For example, by hosting prospective donors in the Training Room
Delivery of the Spear Programme [20%]
- Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets
- Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
- Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment
Operations [10%]
- Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies
This role will suit you if:
- You are an active Christian, passionate about your work being a lived expression of your faith
- You want to help others reach their full potential, and enable young people to overcome significant barriers to employment
- You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
- You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
- You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills
- You are steady under pressure, and able to juggle competing priorities
- You are looking for a varied, hands-on role, where you won't be tied to a desk
- You are IT literate
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities
- Training, guidance and funding to complete your professional coaching accreditation
- Progression opportunities through professional development 1-1s
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Summer and autumn staff conference days, plus a two-night Christmas retreat
A couple of things to note:
This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
In the event of a job offer, a DBS check will be requested.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
If you share our vision that ‘every young person should be empowered to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!
ThinkForward is recruiting a Senior Fundraising Officer in London to join our team fundraising for our unique programme supporting young people into further education and employment.
About ThinkForward: Why we exist
ThinkForward exists to empower young people to create better and brighter futures. We want them to be able to identify, realise and shape their aspirations and be ready to make a successful transition into work.
Young people experiencing barriers such as challenging relationships, living in low income households, or growing up in areas with a lack of access to opportunities can be confronted with hurdles. Without the right support these can lead to high risks of unemployment and long term effects on their career and life chances.
There are more than 800,000 16 24 year olds in the UK who aren’t at school or college, or don’t have a job or training place. Our ambition is to prevent young people becoming one of these statistics.
About ThinkForward: What we do
We run three programmes that help young people to gain the independence, skills and confidence they need to fulfil their potential and have happy and successful futures. In an ever changing world we support them to prepare for their move to adulthood, the working world and the start of the rest of their lives.
Overview of the role
The new role of Senior Fundraising Officer offers a fantastic opportunity for an ambitious fundraiser to join our successful Development Team and play a key role in helping us grow the reach and impact of our coaching programmes for young people.
We are looking for someone with experience in raising funds from trusts and foundations, corporate donors or high-net worth individuals. Our ideal candidate will be an excellent writer with experience in drafting grant applications and reports. They will also be interested in advancing their fundraising career in a collaborative team, with coaching and personal development at its heart.
As Senior Fundraising Officer, you will work flexibly across all our income streams, securing grants and stewarding relationships with trusts and foundations, corporate partners, statutory agencies, and high-net worth individuals. You will bring excellent research and writing skills in relation to the highest standard of application and report writing, as well as ensuring outstanding stewardship of our established portfolio of funders.
You will develop strong relationships internally to facilitate a collaborative approach to fundraising, working closely with our team of Business Partnership Managers, who coordinate 'Ready for Work' activities with our corporate partners and their foundations, as well as developing funding applications and reports alongside our delivery and impact teams and our young people.
The successful candidate will be comfortable working with healthy pressure within a supportive team culture and will be able to maintain a high level of productivity, pace and resilience in what is a challenging funding environment. You will share ThinkForward’s passion for changing young people’s lives and identify with the strong sense of common purpose that drives our work.
If this sounds like a good fit for you, please read the job pack attached to this post and apply via Charityjob with your CV and cover letter.
Permanent contract but funding for this role ends on 31st March 2025 (with the potential for extension subject to funding)
3 Positions available
37 hours per week
£29,855.00 per annum
Essex - Countywide / Quadrant Based- quadrant to be discussed at interview
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support young people when they are at their most vulnerable and in desperate need of help. We're there for young people, every step of the way.
This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for young people who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services within the Essex area.
We wish to recruit 2 Substance Misuse Practitioners to join our established Essex Young Peoples Drug and Alcohol Team (EYPDAS) supporting young people aged 8-25 who are using or misusing substances.
You will provide direct therapeutic support to vulnerable young people, vulnerable young adults and families who are affected by substance use.
Support offered will include one to one face to face interventions, targeted group work & online support across the County. You may also facilitate training around substances for statutory and voluntary agencies across the County.
The young people will require a skilled practitioner who is experienced in working with hard to reach, vulnerable young people at risk and using trauma informed therapeutic approaches. You should have experience of facilitating groups with knowledge of the issues and legislation affecting young people who are using or misusing substances.
What we are looking for...
-You will have substantial experience in working with vulnerable young people either in a paid or unpaid capacity. To be able to evidence your ability to build positive relationships with groups of young people to raise awareness about substance use and the associated risks and impact.
-You will have experience of carrying out individual and group work interventions with young people & adults.
-You will have experience in using Microsoft Office Applications and other relevant data systems.
-You can demonstrate the ability to work on your own initiative as well as be able to contribute to a multi-agency approach so as to enable effective interventions with young people, including delivering training to a range of professionals.
-You hold a full UK drivers license and have access to you own transport.
As well as a strong commitment to your development, we offer a generous holiday entitlement, a contributory stakeholder pension, childcare vouchers and flexible working.
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make young people's lives happier and safer.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is the 21st July. If after 14 days, we have received enough applications we reserve the right to close this vacancy from the 17th July onwards.
Interviews will be held on the 7th August. These will be in person at our Chelmsford office.
IN1
Prison Facilitator - HMP Featherstone
Location: Staffordshire
Salary: £27,584
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Featherstone. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP New Featherstone, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the week commencing 22 July 2024.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-214987