Employment And Training Manager Jobs in Central London, Greater London

We are currently looking for a CRM Systems Manager to join our IT department on a full time permanent basis.

As part of the Digital Systems team, the CRM Systems Manager is responsible for managing the organisation’s Ticketing, Customer Relationship Management and Fundraising CRM application and associated systems. This multifaceted role covers the ongoing support, training and continuous improvement of the applications.

The System Manager oversees system administration and ensures helpdesk requests are resolved appropriately and efficiently, to maximise system effectiveness and high standards of customer service.

The successful candidate will work across a variety of responsibilities which include but are not limited to: 

• Provide support to Southbank Centre and the resident orchestras on CRM, ticketing and other systems
• Research, plan and implement improvements to CRM, ticketing and other relevant systems
• Deliver training on CRM, ticketing and other systems for Southbank Centre and the resident orchestras
• Supplier management
• Supervise industry standard management and best practice processing of data relating to system database and tools to provide high-quality business information
• Take part in the relevant system communities and keep on top of the latest improvements, issues and ideas
• Support system integration and contribute to the development of Southbank Centre’s information architecture
• Contribute to compliance with relevant legislation (e.g. GDPR), regulation and best practice

To learn more about the role please download the Job Description from our career page.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview for this role please indicate this on your application form. Interviews will take place at Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email our People Team and we will be in touch with you to make the necessary arrangements. 

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. SC is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all.  We pride ourselves in building a supportive environment to enable the development of our staff. 

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

Our Artistic Mission

The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities. 
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:

• A min 5%  employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays (pro-rata for part time employees)
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga 
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting.

ABOUT SMART WORKS

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 63% of clients secure a job within a month, gaining financial independence and transforming their lives.

The Smart Works service is currently delivered in London, Manchester, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds, with new centres in Bristol and Liverpool due to open in 2025. Over the past ten years, Smart Works has helped over 35,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

Our clients are mostly long-term unemployed and have experienced repeated rejections from multiple jobs: 40% have been unemployed for over a year, 20% have applied to over 20 jobs and 23% have applied to over 50 jobs. The majority are also from minoritised communities and face intersectional barriers to employment: 32% are lone parents, 16% consider themselves to have a disability and 52 % are from an ethnic minority.

In April 2022, Smart Works launched a new Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women a year. At the end of year 2, Smart Works is on track to deliver the Plan, having delivered a 42% year-on-year uplift in engagement with our core Interview Dressing & Preparation service and with new centres opened in Croydon and Glasgow.

Smart Works has been voted Social Action Charity of the Year. More information about who we are can be found on our website.

ABOUT THE ROLE

We are looking for a thoughtful and dedicated leader to oversee the delivery of the Smart Works service across the UK, ensuring that the charity remains on track to achieve our current growth ambitions, and to also play a key role in leading delivery of the service as we move into our next strategic plan.

The Head of Programmes will drive innovation, build impactful partnerships with referral organisations and enable excellent decision making across all centres. The Head of Programmes will be the guardian of the Smart Works service as the charity grows, ensuring decision-making across the charity is always client-centric and every client has the best possible chance of job success.

The Head of Programmes will oversee the opening of new Smart Works centres. Project managing the opening of new centres will require exceptional people management and an ability to balance important small details, with an awareness of the bigger picture and wider strategy.

The Head of Programmes will also be responsible for leading org-wide projects focused on quality, that will allow Smart Works to ensure our offer continues to improve, so that more of our clients can move into employment.

This is an important leadership role within the charity, with the Head of Programmes regularly sharing insights and ideas with senior decision makers. They will provide valuable insight into the Smart Works service and trends within the wider employability support landscape.

Ideally, the successful candidate will be based at one of our London centres, and will travel to other Smart Works centres across the UK when needed. There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, supporting with networking and other key events.

Our ideal candidate will be passionate about our service and will have a proven track-record of managing, developing and elevating programmes. They will be data-driven, enjoy a challenge, able to build impactful relationships with ease, and thrive in an ambitious, fast-paced environment.

DUTIES AND RESPONSIBILITIES

Reporting to the Director of Programmes & Operations, the successful candidate will lead on a range of activities, including:

• Ensure a high quality, consistent service is delivered across the UK (both in-person and virtually).
• Drive innovation and support pilot projects that will enable the charity to evolve, improve and help more unemployed women secure work.
• Identify opportunities for digitisation of the service, to streamline our processes and allow us to grow our impact.  
• Increase awareness of Smart Works by proactively identifying and nurturing partnerships with organisations who have the potential to refer to multiple Smart Works centres.
• Project manage the opening of new Smart Works centres, drawing on expertise of other staff across the Smart Works team to ensure the centre is set-up for success.
• Visit all centres across the UK to meet service delivery staff and understand opportunities for development and improvement.
• Supported by the Head of Data & Impact, track progress against KPIs, identify areas for development and, when needed, work closely with relevant staff to address shortfalls.
• Keep up to date with emerging trends within the employability support landscape, sharing relevant insights with the Director of Programmes & Operations and other relevant stakeholders.
• Line Management of staff within the Group Operations team.
• Champion inclusivity and ensure the Equity, Diversity & Inclusion strategy is woven into the day-to-day delivery of the Smart Works service and service delivery decision making.

Smart Works is a community that shares a passion to empower women to thrive in work and life, and is determined to meet our aim of helping as many women as we can back into work. The successful candidate will therefore build strong working relationships across this community, with their own immediate staff team as well as other local centres across the UK and HQ in London.

SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES

The successful candidate will demonstrate:

• Substantial experience delivering and leading charitable programmes, or comparative work, preferably on a national scale.
• Demonstrable experience of managing projects, driving innovation and implementing new initiatives, with experience delivering digital solutions.
• Proven track record of writing and delivering strategic plans.
• Proven track record of setting and monitoring targets and KPIs.
• Excellent relationship building skills, preferably with experience working across split sites.
• Experience working within employability support is desirable but not essential.
• Detailed understanding of safeguarding requirements for a charity like Smart Works.
• Excellent interpersonal skills and able to communicate with stakeholders at all levels of seniority.
• Ability to manage competing priorities.
• Passion and commitment to making the Smart Works programmes the best they can be.

If you're passionate about our mission and believe you have the skills to make a meaningful impact, candidates are encouraged to apply, even if you don't meet every requirement listed.

We particularly welcome applications from Black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.

Smart Works promotes equity, diversity, and inclusion in our workplace. We make employment decisions by matching the Charity's needs with the skills and experience of candidates.

These decisions are made irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

BENEFITS, TERMS, AND CONDITIONS

• Full-time role, ideally based in one of our London centres, with regular travel to other Smart Works centres. Open to discuss alternate locations at interview.
• Monday - Friday with typical working hours 9am - 5pm in line with centre opening times. Flexible working may be discussed at interview.
• Salary of £45,000 - £50,000 depending on experience.
• Reporting to the Director of Programmes & Operations.
• 25 days annual leave, plus discretionary leave over Christmas and New year.
• Positive, supportive working environment with opportunities for practical training and progression.

All successful applicants must provide references, have the right to work in the U.K. and complete a Basic DBS check.

HOW TO APPLY

Please submit a CV and answer the following questions via our recruitment portal by midnight on Thursday 24th October:

1.  Why do you want to work for Smart Works? (Max 200 words)
2. Why do you think you are well suited to heading up the delivery of a high-quality service across multiple locations? (Max 350 words)
3. What experience do you have of developing relationships or projects that have allowed a service to grow in scale or quality? Please be specific about what results were achieved (Max 350 words)
4. If there anything else you would like to share at this stage. (Max 150 words).

First round interviews will be held virtually on Thursday 31st October.  Final interviews will be held in person, in North London on Monday 4th November.  

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

This newly-created role is perfect for someone with a flair for engaging with others and looking to widen their fundraising and data analysis skillset to elicit real change. You will be working within a dynamic, highly-regarded local charity that values your views and encourages personal and professional development.

We are seeking a proactive, flexible, driven and organised person to lead on our fundraising, monitoring and evaluation and communication activities. This role will be integral to the and development to directly support the work of provding services to our families and volunteers. This is a fantastic opportunity for someone to utilise and hone their skills, gain valuable experience, and develop or perhaps further their career in the not-for-profit sector as part of a dynamic, enthusiastic and supportive team. 

The successful candidate will be able to demonstrate experience in a fundraising and impact evaluation environment, including:

• developing and implementing a fundraising strategy 
• writing successful grant funding bids and reports
• excellent planning and organisational skills with ability to prioritise competing demands and meet deadlines 

For full details on the role, please see the attached job description and person specification

This is an exciting opportunity to join our team for 12 months, with the potential for extension subject to funding. We offer a genuinely rewarding and positive work environment, and ongoing opportunities for training and development.

Having been home-based, we are gradually moving back to working from our Marylebone office. However this role can be flexible, with at least 2 days homeworking possible after the probation period.

We welcome and encourage applications from people of all backgrounds. Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham is committed to Equality of Opportunity and Diversity, and to safeguarding and promoting the welfare of children and adults. 

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with amazing partners, including M&G plc, Network Rail and the NHS we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we support 60,000 young people thanks to our transformational industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

Our values

Everyone on our team is:

• Passionate about the charity's vision to improve social mobility
• Motivated by team success 
• Proactive in getting things done 

The values of ambition, inquisitiveness, and inclusivity and equity guide us in everything we do.

The Programme Manager role

You will account manage skills and employability programmes designed in partnership with industry. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions access a range of TTF educational programmes.

What you will be doing

• Management of multiple projects and events
• Team management (experience of line managing direct reports)
• Building exceptional relationships with our corporate partners, teachers and volunteers
• Use systems and administrative processes
• Evaluation and reporting

To succeed in this role you will be an individual who thrives in a fast-paced working environment, be highly organised and not be fazed when your plans need to change to meet schools’ needs (you will always have a Plan B).

Job details

• £35,000 salary
• Full time (37.5 hrs per week)
• Hybrid working*
• 28 days holiday + bank holidays (inclusive of Christmas closure)
• Training budget

If you join our team, you can expect to receive feedback like this from our students: 

"I see the world of work from a much more different angle now. I was confused before the programme, and I now feel more confident to approach professional people and to engage in conversation with them." 
[Student, M&G plc programmes]

*Hybrid working

This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you should consider what you feel is a reasonable commuting distance for the team days in London and visiting partner offices (of which the majority are in London).

To read the full job information pack, either visit our website or download the attachment. Please read this before completing your application as it contains some helpful advice of the key experiences and skills we are looking for including: 

• Account management - working with corporate funders and balancing priorities, objectives and deadlines
• Project delivery - operational, event and logistics management
• Staff management 

About the role:

We understand that a spinal cord injury can be devastating, but we believe it shouldn’t prevent anyone from getting the most out of life. And we’re here to help make sure that can happen through our range of services that are designed by, and delivered for people affected by spinal cord injury.

As our Services Manager, you will oversee some of our most impactful delivery, including our Courses service, Vocation service, Digital services, and our award winning Mentoring service. You’ll be just as comfortable working alongside the team to problem solve as you are working with the leadership team on our business plans and budget management.

Reporting to the Head of Services and working with the Outreach & Engagement Manager, you will play a key role in the services leadership team.

You will be naturally driven to achieve the best outcomes for people affected by spinal cord injury. Above all, you will be passionate about being able to demonstrate the impact of what we do, and you will see for yourself how Back Up quite literally transforms lives every day.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people. 

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

Don’t meet every single requirement? 

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

Location:

There is flexibility around working location either home-working or office based (Wandsworth). Home based staff will be required to make regular visits to the Back Up office in Wandsworth, London and surrounding area.

Who we are: 

Founded in 1992 by a group of mental health professionals, Working Well Trust was established to address the issue of low employment rates for people who have experienced mental health issues.  Since starting we have seen advances in the specialist support offered to people seeking employment and a change in cultural attitudes towards mental health.  

In the last few years we have adapted this approach to work with people with Autism (ASD), people with learning difficulties, physical disabilities or complex issues including homelessness or addiction. 

We focus on four main areas: 

Employment Support – offering support that meets the individual’s needs using both the traditional stepped approach and the Individual Placement and Support (IPS) model. 

Employer support – enabling the recruitment and retention of their employees. 

Social Enterprises – we offer training within social enterprises for people who want to gain a new skill, increase their confidence and be part of a team. 

Business and Enterprise support – providing one to one advice to clients who wish to start up or expand an enterprise. 

Co-production - Working Well remains committed to the principles of the recovery model and continuously improve its services through co-production. 

Role Purpose: 

Work Well is a government funded programme that offers an early-intervention work and health support and assessment service. This provides holistic support to overcome health-related barriers to employment, and a single, joined-up gateway to other support services. 

We work in partnership with mental and/or physical health clinical teams, GP practices and other referral partners who refer clients who are currently in employment but are experiencing difficulties in the workplace and require assistance to help them return to work, remain in work or find new employment. This programme will also support those who have fallen out of work to get the support they need to return to employment. That support will be tailored to their specific needs and circumstances. 

We need a Work and Health Coach to provide highly effective support to individuals and guide them on their journey to returning, remaining or finding new employment while also supporting them to improve their health and wellbeing. The Work and Health Coach will also be instrumental in supporting participants to remove health related barriers by sourcing and funding appropriate interventions. 

Please refer to the Job Description and Person Specification for more details on this role. 

Closing date: 30th September Midday 

Interviews will be arranged throughout the application window, and we may close this vacancy early. 

Join Our Team as our new Finance Manager!   

Are you a talented and motivated qualified accountant looking to make a meaningful impact? 

Based in Eastcote, our charity provides crucial support to ADHD/autistic individuals, their families, and professionals, fostering neurodiverse-aware communities.

About the Role:

As Finance Manager, you will be at the heart of our charity’s operations, ensuring the smooth delivery of finance, resource, monitoring, HR, and contracting functions. Reporting to the Finance Director, you’ll play a pivotal role in our management team, supporting over 30 staff and managing the Finance and Monitoring Assistant and Office Assistant. Your work will underpin the 11,000+ instances of support we provide each year.

What You’ll Do:

Lead Financial Operations: Prepare and present monthly and quarterly accounts, support annual budgeting and audits, and manage day-to-day financial activities.

Enhance Resource Management: Oversee IT and phone systems, provide first-line IT support, and manage charity assets and resources.

Drive Monitoring and Reporting: Ensure accurate data, produce insightful monitoring reports, and support impact evaluation for fundraising.

Streamline HR and Payroll: Manage onboarding/offboarding processes, ensure compliance with recruitment policies, and oversee the monthly payroll.

Why Join Us?

Make a Difference: Contribute to the well-being of neurodivergent individuals and their families.

Supportive Environment: Be part of a collaborative and dedicated team that is passionate about our cause.

Professional Growth: Opportunity to advance your career in a senior finance role within a dynamic charity.

If you’re ready to bring your expertise and enthusiasm to a role where you can truly make an impact, we’d love to hear from you!

Terms

The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.

Salary:  c. £41k FTE.  Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.

Hours: Part time 21-28hours per week to suit the candidate. Reduced hours available in the school holidays if desired

Terms: Permanent role

Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.

Job Summary

CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.

As Finance Manager you will report to and work closely with the Finance Director and have responsibility for the operational delivery of the finance, resource, monitoring, HR and contracting work streams within the charity. The role sits within the management group at CAAS, alongside the Youth, Adult and Family Service managers and the Client Programmes Director and manages the Finance and Monitoring Assistant and the Office Assistant.

The Finance Manager plays a crucial role in ensuring the infrastructure and operational delivery at the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working accountant who is looking to move into a senior finance role, from any commercial, statutory or charitable background.

The role requires strong organisation skills, excellent communication skills, experience of management accounting and reporting, and an understanding of HR and payroll operations. You will ideally have some line management or project management experience to draw on in this role. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.

There is no requirement for any experience of, or understanding of ADHD / autistic individuals, as we will provide training on the conditions. A genuine acceptance of diversity and a keenness to make an impact are essential.

Key Responsibilities

Financial Planning, Management and Reporting

· Prepare accurate, timely and well controlled and documented monthly and quarterly accounts. Share the outcomes of your reviews with the Finance Director, and ensure the accounts are reported in an meaningful way.

· Support in the preparation of Trustee reporting

· Support in the preparation and audit of the annual statutory accounts.

· Support with the annual budget and periodic reforecast processes to ensure the timely and appropriate provision of information to facilitate necessary adjustments to operational activity and appropriate decision making around cash investments.

· Ensure processes and procedures are carried out on a timely and effective basis to ensure financial policies and procedures are adhered to, and any control weaknesses mitigated and improvement plans in place

· Maintain records to ensure accurate restricted and unrestricted fund allocation.

· Be accountable for operating effective controls and oversight regarding contracts with freelancers, volunteers or other suppliers

· Deliver all day-to-day finance and cash management operations, scheduling, tracking and fulfilling invoices and payments, providing accurate bookkeeping, approving payment runs and reconciled balance sheets, detailed records re credit card and other payment platforms, and generally work to use and improve the financial systems in place to ensure the charity’s overall stability and sustainability.

· Review and update funder schedule allocations, ensuring invoices raised on time and costs allocated correctly.

· Review and approve Customer and Supplier invoices, review of month end information from finance team. Creation and posting of month end journals, reviewing the month end accounts to budget and analysing any discrepancies.

· Supporting the Finance Director and CEO on adhoc reports or analysis

· As a member of the management group participate in cross team working meetings and management meetings, and build relationships with the other members of the management group such that you become an integral support resource to them as they deliver for our clients.

Resource & IT Management

· Hold responsibility for arranging and maintaining the charity IT and phone hardware and software

· Act as first line IT support for charity staff

· Hold the relationship with the external IT provider and liaise to ensure appropriate on and off boarding and security arrangements.

· Manage our internal personnel and H&S support programmes, such as our EAP provider, our training providers and our office maintenance systems.

· Maintain the charity asset register, and complete the necessary operational tasks to ensure the charity is appropriately resourced to provide effective infrastructure backdrop for our staff.

Monitoring Management, Reporting and Impact Evaluation

· Carry out the necessary regular reviews and support so that our CRM records are complete and accurate in respect of work performed, and prepare and distribute monthly, quarterly and annual monitoring reports internally.

· Prepare monitoring reports for funders on quarterly basis as and when required

· Ensure best practice in monitoring collection and evaluation, including managing GDPR processes, creating appropriate forms, and communicating deadlines and requirements to all staff.

· Operate as the internal first line of support for our CRM system and consequent monitoring reporting tools, to ensure they are accurate, regularly reviewed and procedures documented and continuously improved.

· Prepare impact and distance travelled statistics for our external communications, to support our fundraising efforts.

HR and Payroll Operations

· Deliver on the necessary onboarding and offboarding processes for staff, including complying with on our safer recruitment requirements, creating contracts and contract variation letters, supporting staff with timesheets and other records of work, carrying out pension operations and supporting with interview arrangements.

· Carry out the delivery of the monthly payroll process, including preparation and review of the payroll files, carrying out calculations around overtime pay etc, providing an accurate and well controlled process, and enabling payments to be made on the pay date each month. Processing the payroll journals on a monthly basis

Other Responsibilities

To carry out other tasks appropriate to the post and as agreed with the CEO

To actively participate and undertake training and development of self and others.

To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

· Fully qualified accountant: eg ACA, ACCA, CIMA, with proven financial management knowledge and experience

· Strong business acumen: with the ability to analyse and drive the performance of commercial, operational and income generation functions

· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team

· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the management group, preparing reports for the SLT, communicating financial and monitoring information to staff and offering insights to the finance and admin team.

· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware

· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.

· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.

Person Specification - Desirable

· Natural Leader: experience of working as a team leader, with responsibility for more junior staff, or for managing complex projects

· Knowledge of Charity accounting: previous experience of working in a charity, or with restricted income streams or under FRS102

· Training in GDPR and Data Protection: Formal training or certification in data protection and GDPR.

· Flexibility: Willingness to work flexible hours if required to meet organisational needs.

· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure.

To Apply

PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM ON MONDAY 4TH NOVEMBER

Job Title: Communications Manager: London Veterans
Hours: Part-time, 22.5 hours per week (3 days)
Location: The Poppy Factory, Richmond (Hybrid – 40% / 1 day per week in office)
Contract: Fixed term (18 months)
Salary: £40,000 per annum FTE (£24,000 pro rata for part time)

About Us:

The Poppy Factory is a charity with a rich heritage, supporting veterans and their families to live independent, fulfilling lives. We are seeking an experienced and motivated Communications Manager to join our team and help amplify the impact of the Thrive Together London programme, which supports veterans with mental health needs across the capital.

This is an exciting opportunity for a communications professional who thrives in a dynamic, mission-focused environment. If you are passionate about storytelling, community engagement, and supporting those who have served in the Armed Forces, we’d love to hear from you.

Your Impact:

In this role, you’ll bring veterans’ stories to life. Working alongside our project team and partners, you’ll help share the positive outcomes of our work—reducing stigma, improving mental wellbeing, and strengthening community ties. From creating engaging digital content to working directly with veterans and stakeholders, your storytelling will elevate the support we provide to those who served.

This is more than a communications role—it’s an opportunity to tell meaningful stories, build connections, and amplify the voices of a community that deserves to be heard. If you’re passionate about crafting impactful narratives and creating a lasting difference, we’d love to meet you.

What We’re Looking For:

You’re an experienced communicator with a talent for building relationships and creating content that resonates. Whether it’s writing, photography, video, or managing social media campaigns, you thrive in crafting messages that inspire action. You’re also driven by a desire to make a difference—especially when it comes to supporting those who have served in the military.

For further information, including the full job description for the role, please refer to the candidate pack.

Why Join Us?

By joining The Poppy Factory, you’ll be part of a proud legacy of service and compassion. This role offers flexible working, a competitive salary, and the chance to be part of a programme that’s changing lives. Together, we’ll ensure veterans across London receive the support they deserve.

How to apply

To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Dan Hodges, Head of Communications.

For an informal conversation about the role, please contact Dan Hodges.

The closing date for applications will be 21 October 2024. Please note, we are unable to accept late or incomplete applications. 

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

Contract: Part-time 30 hours, Permanent

Salary: £35,632 FTE (salary will be pro rata for part-time hours)

Reports to: Chief Operating Officer

Work base: Home-based within United Kingdom

About Veganuary

Be part of a small, but dynamic organisation that makes headlines in January and throughout the year!

Veganuary is an international non-profit organisation that encourages people worldwide to try vegan in January and beyond. Veganuary’s popular cultural appeal, along with our positive and non-judgemental approach to veganism, is making a measurable difference for animals and the planet as well as improving people’s health. We proactively support people and businesses alike to explore the diverse world of plant-based foods and the benefits they bring. 

Millions of people – from nearly every country in the world - have taken part In Veganuary since our launch in 2014, and thousands of new vegan products and dishes have been added to shop shelves and restaurant menus worldwide. This is a very exciting time to join our international team of talented, valued and committed people who enjoy their ability to collaboratively contribute to this amazing cause.

Role Description

Veganuary is recruiting a part-time HR Manager who will work to manage all aspects of the employee lifecycle across our International operation. This standalone HR position reports to the Chief Operating Officer and will manage and continue to develop all HR practices and processes ensuring compliance with local labour laws and regulations across the countries that Veganuary operates in. This role is crucial in ensuring the organisation attracts, recruits and develops high performing team members. The HR Manager will work closely with the wider Operations team to ensure the efficient, supportive, and compliant culture of Veganuary. 

Whilst we would love someone with experience of working as an HR Manager across an International team, we recognise that some elements of the role can be learned. Therefore, this role could suit someone who has solid HR experience at a lower level but who is proactive, self-suffice and with great employment law experience.

Core Responsibilities

Recruitment

• Manage the end-to-end recruitment process, including job postings, contacting candidates, arranging interviews and onboarding
• Coach and support hiring managers with recruitment processes, screening and onboarding, ensuring compliance with international labour laws
• Ensure International salaries and benefits packages are competitive and attractive

Development 

• Stay informed of changes in employment law and implement necessary changes to HR policies
• Lead learning and development initiatives to support skills development across the team
• Design and deliver training programs tailored to meet the needs of diverse workforces in various International locations
• Evaluate the effectiveness of training programs and adjust strategies to maximise impact
• Lead on wellbeing initiatives for team members and act as MHFA
• Coordinate performance review and appraisal processes across Veganuary

Engagement

• Act as a primary point of contact for international HR issues, providing guidance and support to team members
• Lead on all employee relations issues addressing and resolving conflicts in a culturally sensitive and compliant manner
• Coordinate initiatives and champion diversity, equality and inclusion across Veganuary

· Foster a positive, inclusive work environment that respects cultural differences and promotes employee engagement

• Coordinate our bi-annual staff survey and other HR consultations

Reporting and Compliance 

• Maintain and develop our HRIS, BambooHR
• Monitor HR metrics and key performance indicators (KPIs) to track progress and identify areas for improvement
• Manage the monthly payroll administration, alongside external payroll providers, ensuring accuracy and compliance with relevant laws
• Maintain and update employee records and HR documentation in accordance with legal requirements
• Ensure compliance with all local labour laws, employment standards, and immigration regulations across various jurisdictions
• Partner with Employers of Record to mitigate risks and address legal issues related to international employment
• Other reasonable duties that may be required 

Person Specification – Essential 

• Comprehensive knowledge of HR processes and the ability to apply this 
• Wide-ranging knowledge of employment legislation 
• Experience working in an HR generalist role 
• Excellent Microsoft 365 skills 
• Approachable and personable with a genuine desire to support our growing, hard-working international team 
• Ability to prioritise and action tasks quickly when necessary 
• Ability to work from home within a fully remote team 
• Capacity to communicate effectively and professionally with all levels of stakeholder  
• Excellent attention to detail and organisational skills  
• Ability to think strategically and build systems that provide the foundation for expansion  
• Positive, confident attitude 
• Commitment to equality, diversity and inclusion and representation 
• Empathy and active listening 
• You share and will support Veganuary’s vision and values (see below)

Desirable 

• Experience of working with BambooHR
• Experience of working in international HR and Employers of Record
• Experience of working in a standalone HR role
• Experience of working in the third sector 
• CIPD Level 5 qualified

Our Vision

Our vision is simple; we want a vegan world. A world without animal farms and slaughterhouses. A world where food production does not decimate forests, pollute rivers and oceans, exacerbate climate change, and drive wild animal populations to extinction. 

Our Values

Impact: we are committed to a vegan world; we will utilise research to evaluate how the highest number of lives can be spared and direct resources to that end. 

Empowerment: we will optimise our outreach to support and encourage people on their vegan journey in a non-judgemental, positive, constructive and easily accessible way. 

Collaboration: by partnering with other mission-driven organisations and working closely with corporates, we will make a bigger difference. 

Diversity and inclusion: we know that it takes people with different ideas, strengths, interests and backgrounds to achieve our vision; we appreciate the value of this and how it brings us closer to achieving our mission. 

Respect and integrity: in all internal and external relationships, we will strive for genuine, honest, and transparent communication.

Resilience: we will continue to create a professional and sustainable (human, social, economic and environmental) organisation. 

Application Process

If you’d like to be part of our amazing team and organisation, please send us your CV and tell us why in the form of a cover letter of no more than 1000 words that answers the following:

• Why do you want to work for Veganuary?
• Why this role particularly?
• What will you bring to our charity?

Without a cover letter your application will not be considered, so please ensure you submit this! Our team are all aligned to our mission so we want to hear from you, and the cover letter gives us the opportunity to do so. The questions above are chosen specifically to help us understand more about your motivation for this role, rather than your work experience which we can understand from your CV, so please ensure you answer them within your cover letter.

This job advert will close at 9am BST on Monday 21st October 2024. We will be reviewing applications on a rolling basis and may close the vacancy early. Therefore, early application is advised. Applicants who have applied for this role within the last few months need not reapply.

Diversity, Equity and Inclusion are high on the agenda for Veganuary. We recognise that certain groups in our industry are under-represented and are working hard to combat the lack of representation. Therefore, reasonable adjustments can be made to allow any who require additional assistance to apply for this role. Please email our friendly HR team if you require such assistance.

We welcome applications from all suitably qualified persons, regardless of their ethnicity, sex, disability, religion, sexual orientation, gender identity or expression, marriage and civil partnership status, or age.

Recruitment Process

Our recruitment process normally takes around 3 weeks and usually consists of 4 stages as follows:

1. A job specific pre interview task (to be completed between 21st – 24th October 2024)

We’re lucky enough to receive many amazing applications for our roles and it’s sometimes difficult to select a small number of people to interview. By having a pre interview task, it allows us to learn more about our shortlisted candidates than a CV and cover letter can tell us.

2. A first interview with the hiring manager and one other team member (Interviews will take place on 5th November 2024)

This is always competency based and job aligned so there isn’t anything for you to prepare.

3. A timed trial task (to be completed between 6th – 8th November)

You will be given a job specific task to be completed with a short window of time at a time agreed with our HR team.

4. A follow up second interview with the hiring manager and one other team member (Interviews will take place on the 11th November 2024)

This final stage allow the team to ask any follow up questions or explore areas that they have reflected on since the first interview. There isn’t usually anything to prepare.

We look forward to receiving your application.

Thank you for your interest in Veganuary!

Veganuary is an equal opportunities employer and is committed to creating an inclusive work culture that reflects and celebrates our diverse world. We therefore welcome applications from all suitably qualified persons, regardless of their ethnicity, sex, disability, religion, sexual orientation, gender identity or expression, marriage and civil partnership status, or age. We recognise our duty as an employer to foster an environment that embraces diversity and are constantly reviewing our practices to become even more inclusive as an organisation. We also recognise that certain groups in our industry are under-represented – we welcome applications from all who meet the role’s requirements and are making efforts to attract a diverse pool of candidates to combat the lack of representation.

Job Title: Partnerships Manager

Location: London, Manchester or Birmingham

Salary: £33,000 - £39,000 London or £31,000 - £37,000 Manchester and Birmingham

Terms: 5 days per week (37.5 hours), open to flexible working arrangements

Contract: Permanent

Purpose of the role:

The main purpose of the Partnerships Manager role is to lead on the delivery of first-class account management to a diverse portfolio of corporate partners, generating income to support Breaking Barriers’ work. Each partnership at Breaking Barriers is bespoke, comprising fundraising, skilled volunteering, awareness raising and, crucially, placement and job opportunities for our refugee clients.

Working closely with the wider Partnerships Management and Programmes teams, you will be responsible for launching new partnerships and retaining business by deepening relationships and identifying opportunities for growth.

The successful candidate will have experience managing corporate partner relationships, including making fundraising asks and managing external communication with donors and partners at all levels of seniority. You will deploy your influencing skills and ability to build profitable relationships to great effect as you take a leading role identifying and nurturing future strategic partnerships. An understanding of Corporate Social Responsibility would be advantageous.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations:

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply:

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Wednesday 30th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Location: Stratheden Parade, London SE3

Salary: Hospice Band 3 - £24,236.88 - £26,921.89

Hours per week: 35

We have a fantastic opportunity for a new team member to share their skills, experience and enthusiasm with us, and help us to generate funds for the hospice so we can continue to support our patients in the community.

We’re really proud of our retail team. Together, our staff and volunteers work to bring our customers and donors a great shopping experience and maintain excellent shops.

We are looking for a shop manager to join us. As members of the management team we need people who are motivated to help the shop achieve its targets, and to share this drive and enthusiasm with our team of volunteers.

These roles are HANDS ON! A typical day will include sorting donations and preparing clothing for sale.

This is a hugely exciting time to join the Community Hospice Retail team as we transform our retail network. We have big ambitions and we are looking to recruit people who are highly motivated, enthusiastic and target driven, with excellent communication skills.

The People and Culture Manager plays a crucial role in Whitechapel Gallery and is responsible for managing all aspects of the human resource function, ensuring that the organisation attracts, develops and retains high-quality staff. This role supports the Deputy Director in fostering a positive and inclusive working culture, whilst ensuring compliance with employment legislation and best practices.

We are looking for an experienced People and Culture Manager who can help us create an inclusive and inspirational culture and workplace experience for the 65 people (43 permanent and 22 fixed-term) who work at Whitechapel Gallery, ensuring alignment with our organisational values. We are seeking someone who takes a proactive approach to all
employment matters, will research changes in the sector, is up to date with new HR systems and can provide excellent and forward-thinking advice to the Senior Management Team on all matters related to HR.

They will have a proven track record in the design and implementation of relevant HR policies and processes, drawing upon best practice from across the sector. They will have experience in implementing initiatives to embed equality, diversity and inclusion and have a strong commitment to fostering open communications and positive employee relations.

Previous experience of the arts or non-profit sector is desirable but not essential.
Candidates must be able to demonstrate empathy with the mission and vision of
Whitechapel Gallery and act with a high degree of personal integrity in a diverse cultural
environment.

Are you ready for a new, exciting opportunity to further develop your career in the charity sector? Join our dynamic team at Street League and make a real difference in the lives of young people across the UK!

We have an exciting opportunity to join our team as a Trust Manager. The role is an integral part of Street League’s Commercial Team and will play a key role in prospecting, developing engagement, making funding applications and stewarding relationships with trusts and foundations, supporting Street League’s work to give young people across England and Scotland a brighter future through secure employment.

Here at Street League, sport is at the heart of what we do and is what makes us successful. We support young people holistically, recognising the inextricable links between wellbeing, health, and employment.

Role:

This is a new post introduced as part of Street League’s strategy for 2024-2027, which has growth at its heart. You will be an integral member of Street League’s philanthropy team which is responsible for raising £3m+ annually from trusts, foundations and major donors. Managed by the Head of Major Giving and working closely with our existing Trusts Manager, you will take a leading role in identifying new trust and foundation opportunities for Street League. You will develop new trust and foundation relationships, growing Street League’s income through compelling proposals. You will also manage a portfolio of existing trust and foundation supporters, building strong relationships and enabling our donors to see first-hand the difference their support is making.

Key details:

Salary: £40,016

Work pattern: Monday to Friday 9am-5pm (36.25 hours per week). Please note that we will also consider part-time, flexible hours or a job share.

Location: Hybrid with 1-2 days per week in Street League's London office (Victoria)

Contract: Permanent

Don't miss this chance to be a part of our mission and help change the game for young people in the UK.

To apply for this role, please submit your application via our online application site by clicking the link below where you will also find the Job Description and Person Specification.

Closing date for applications is Monday 28th October 2024.

Role Description

Mission of the role

Support the overall income generation of the organisation through developing three income streams: mentor programme sales, grants from trusts and foundations and corporate donations.

Structure and remuneration

• Days: 4 days per week (32 hours)

• Location: 2 days/week from office in Kennington, option to work from home for the other two days

• Management: Managed by Founding Director

• Salary: £38,000 pro-rata 

• Holiday: 33 days pro rata, plus Christmas office closure

• Development: individual and team coaching, plus training budget 

This role is an income generation role with a focus on corporate giving, grants from trusts and foundations and sales from our mentoring programme.

Role Responsibilities 

Corporate Giving

• Identify and research potential corporate social responsibility (CSR) partners aligned with the organisation's mission.

• Support Founding Director to develop relationships with corporate partners to secure funding

• Create compelling partnership proposals, including staff volunteering opportunities, to prospective corporate partners, ensuring that volunteering opportunities within corporate partnerships are supporting the impact of our programmes

• Maintain and nurture relationships with partners, ensuring mutual benefits and long-term collaboration.

Trusts and foundations

• Identify and research grant opportunities from foundations, local councils, and other funding bodies.

• Write and submit high-quality grant applications, including all required documentation and follow-up reports.

• Maintain a grants calendar to track submission deadlines, reporting requirements, and renewal opportunities.

• Prepare reports for funders and stakeholders where appropriate

Sales from Mentoring Programme

• Identify and engage prospective clients, especially in areas identified as target sectors based on trends in mentee interest

• Create marketing materials to effectively communicate the value of the mentoring programmes.

• Manage the sales pipeline, from initial contact through to closing deals and onboarding new clients.

• Maintain and nurture relationships with clients to ensure long term relationships

• Organise talks and create marketing materials to recruit mentors from within client companies in line with our programmes calendar

General

• Maintain presence on LinkedIn

• Keep records on airtable up to date

• Attend all team meetings and any identified training as necessary