Emergency Response Operations Manager Jobs in Birmingham, West Midlands
Bid Manager
Full time (35 hours pw) – Fixed Term Contract until June 2025
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme
- Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,200 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response and Night Time Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
This is an exciting opportunity to join SJA’s Bid Team, managing and producing tender responses across a variety of business areas including Commercial Training, First Aid and Health & Safety Supplies, Events, Urgent & Emergency Care, and other services. The role of the Bid Manager is to support the organisation in achieving revenue targets, business growth and strategic objectives through managing the Bid process and ensuring completion of high-quality tenders within the stipulated timeframes. Every win helps us to support and deliver more lifesaving initiatives throughout the country.
You will maintain and develop a bid library, tender pipeline and supporting processes, sharing best practice and learnings from bids which are won and lost whilst also analysing trends from tenders and recommending improvements or change to optimise the number of bids for which we can tender.
You will be driven and self-motivated with the ability and proven track record in producing high quality and timely tender submissions. A team player with excellent communications and writing skills you will also possess the ability to prioritise, plan and coordinate projects accurately and assess financial risk as an essential part of this role.
Required Knowledge, Skills & Experience
- Experience in managing, writing, or coordinating bids, tenders, proposals, or grants
- Strong project management skills, with the ability to prioritise work to tight deadlines
- Ability to work under pressure, working on multiple simultaneous deadlines
- Understanding of what makes a winning proposal and ability to see a bid through a client’s eyes
- Research and analytical skills to understand the commercial context of opportunities and how we can add value
- In-depth knowledge of tender and proposal processes, with knowledge of public sector procurement an advantage
- Good copywriting skills and attention to detail
- Excellent spelling and grammar
- Influencing skills, to help and advise internal partners at each stage of the tender and proposal process
- Continuous improvement attitude – sharing knowledge and best practice in workshops and training sessions
- Approachable and personable with an ability to build relationships quickly
About the Role
Manage the Bid Management process, ensuring all bid documents meet deadlines and have undergone appropriate levels of scrutiny. Chairing and organising bid kick off meetings with internal stakeholders. You will need to feed the information into the Bid Writer in a timely and organised fashion and ensure all bids are of consistent high quality to meet the customer or commissioner’s expectations.
- You will also, where required, need to lead on writing, creating and preparing expressions of interest, prequalification questionnaires, ITT responses and standalone proposals and presentations working closely with operational/technical specialists within the organisation & ambulance operation to ensure excellence in quality, accuracy and presentation
- Lead on the creation and support bid presentations; including the preparation through to participation of delivery to key decision makers
- Maintain the Bid library working with functions and the operation to collate relevant, up to date supporting information for proposals, ensuring its accuracy and accessibility
- Complete the bid/no bid tool and agree with relevant key stakeholders to ensure any tenders are aligned with both the relevant departments strategy, operational capability e.g. skills, vehicles and capacity
Please see the job description for more detail (this can be viewed on our website or once you click apply)
For all other candidates, or St John Ambulance volunteers wishing to apply please apply below
The closing date for this vacancy is the 02/10/2024 however, we reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
The deputy service manager will contribute to the management of the IDVA and community based services, in line with Refuge’s policies and procedures and quality management system. This involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
The post holder will provide line management and support to staff. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of support. Working closely with the services manager to ensure that contractual and other funding requirements are met fully and that Refuge’s high quality standards are maintained, the role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.
The job involves working closely with members of staff that support victims and survivors of domestic abuse using our services. As a member of the management team, the post holder will be required to participate in an out-of-hours management service.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Use of a car essential to the role.
The client requests no contact from agencies or media sales.
The IRC:
Founded in 1933, the International Rescue Committee (IRC) is a global leader in providing emergency relief, rehabilitation, post conflict development, human rights protection, resettlement services and advocacy for refugees and others uprooted or affected by violent conflict and oppression. Over the past 17 years, the IRC has pioneered and implemented programs that prevent and respond to violence against women and children, as well as other vulnerable groups in refugee settings and in other conflict-affected contexts. IRC is one of the first humanitarian organisations to bring together specific expertise involved in violence prevention and response (VPR) in conflict affected settings to ensure collaborative and still specialized support to survivors and those at risk of violence. IRC presently implements VPR programs in over 26 countries, to support social and political environments that foster freedom from violence, discrimination, and exclusion for marginalized populations in contexts of crisis.
Background:
Building on a growing body of evidence – including IRC’s Cycles of Displacement report and other reports including The Only Way Is Up – in 2022, the IRC launched a flagship technical innovation project ‘TRANSFORM’ to develop mechanisms for humanitarian organizations to systematically embed diverse sexual orientation, gender identity and expression, and sex characteristics (SOGIESC) considerations in conflict and displacement response. Through this BHA-funded project, the IRC is seeking to address the systemic reluctance/capacity issues holding back the humanitarian sector in a way that models a deep involvement of diverse SOGIESC CSOs and extends diverse SOGIESC inclusion across the humanitarian architecture. The TRANSFORM project will develop and socialize new approaches to advancing conversations and furthering commitments to diverse SOGIESC inclusion in the humanitarian sector and architecture.
Job Overview / Summary:
The Inclusion Specialist will support with ensuring the successful delivery of TRANSFORM, including the implementation of all key activities and deliverables.
The Inclusion Specialist will be based within the Violence Prevention and Response Unit (VPRU)’s Inclusion Team, which promotes more inclusive humanitarian programming at the IRC, rooted in a strong analysis of context, power, gender and how intersecting aspects of identity may result in discrimination, oppression and exclusion. The Inclusion Specialist will be based in a sub-team responsible for the delivery of TRANSFORM and may have opportunities to support with other diverse SOGIESC inclusion initiatives.
Major Responsibilities:
In collaboration with the Technical Lead for TRANSFORM, the Inclusion Specialist will play a leading role in the implementation of all aspects of TRANSFORM until the end of the project, with a focus on technical programmatic components linked to diverse SOGIESC inclusion. Responsibilities include:
Project Management and Initiative Oversight and Coordination:
· Support with the management of all programmatic activities and deliverables within TRANSFORM.
· Actively work with relevant IRC country and headquarters staff and support project partners in delivery of project activities in all three pilot locations, ensuring effective implementation and with particular oversight of activities and deliverables in Ukraine and a disaster risk reduction (DRR) context.
· Support the Technical Lead for TRANSFORM and grant management focal point to produce programmatic donor reports, communications, and participate in meetings/calls as needed to keep the donor apprised of program progress.
· Coordinate with a wide range of project stakeholders, including the project team at IRC and the project partners, but also with IRC staff from pilot country locations to ensure timely implementation of project deliverables.
Learning and Impact:
· Document evidence and learning from TRANSFORM at the global level as well as from the pilot countries, in partnership with the MEAL focal point.
· Collaborate with IRC staff and project partners on the development of all knowledge management aspects (including but not limited to case studies, resource package and training materials) of the TRANSFORM project. This will include taking a leading role in the writing of substantial parts of the resources package and training materials.
· Support with documenting and sharing learning internally to support better diverse SOGIESC inclusion in programming – linking learning to IRC frameworks and strategies, and working with colleagues from across the organization as appropriate.
· Convene – with the support of the Technical Lead for TRANSFORM – an internal learning exchange / regularized discussion space to link together counterparts across the IRC and share learning from the TRANSFORM initiative. This may include colleagues from VPRU and other Technical Units, as well as from Policy and Solutions (P&S), People and Culture (P&C), Resettlement, Asylum and Integration (RAI), Country Programs, and employee resource groups (ERGs).
Dissemination and External Representation:
· Support with the ongoing running of the project’s advisory group and ensure ongoing coordination between the advisory group and all project team members.
· Package and disseminate the growing evidence base, learning, and good practices around diverse SOGIESC inclusion on relevant internal and external platforms.
· Ensure dissemination of key project resources and learnings.
· Play a key role in IRC’s external representation for the project, including ensuring continued coordination and collaboration with external stakeholders within the relevant global humanitarian architecture, as well as representative organizations and local and national partners.
· Lead the development of communications materials linked to TRANSFORM.
Capacity Strengthening:
· Support the Technical Lead for TRANSFORM to develop capacity building resources and materials related to diverse SOGIESC inclusion.
· Support the Inclusion Team to provide capacity-strengthening opportunities to IRC staff (both within the Technical Units and in Country Programs).
Key Working Relationships
· Position reports to: VPRU’s Senior Inclusion Specialist
· Position directly supervises: N/A
· Regular internal (IRC) contact with: Fellow members of the Inclusion and Transformative Programming pillar; VPRU’s Deputy Director and Global Practice Leads, Regional Leads and Technical Advisors for Protection & Rule of Law (PRoL), Women’s Protection & Empowerment (WPE), and Child Protection; MEAL and Policy colleagues; and the VPRU Operations Team.
· Regular external contact with: Project partners, and representatives from LGBTIQ+ partner organizations.
Personal Specification:
Skills and Experience:
· Extensive experience within the humanitarian and/or development sector, related to the inclusion of people with diverse SOGIESC.
· Strong understanding of the existing external policy and practice landscape around diverse SOGIESC inclusion, including humanitarian architecture structures for representation at an Inter-Agency level.
· Experience of implementing projects in diverse humanitarian settings/contexts at both the field and global level.
· Experience coordinating multi-country and multi-stakeholder initiatives.
· Proven experience of knowledge management and development of diverse learning products.
· Excellent communication skills and experience representing an organization and building strong relationships at the local, national, and international level.
· Excellent interpersonal skills and ability to establish and maintain effective partnerships and working relations in a multicultural, multi-ethnic environment with sensitivity and respect for diversity.
· Experience developing capacity-strengthening resources, preferably including toolkits for use in humanitarian contexts.
· Experience of writing technical documents (an enjoyment of writing is an added benefit).
· Excellent attention to detail and ability to synthesize complex information into written documents in English.
· Previous experience working in communications is an advantage.
Job Qualifications:
· Education: A relevant combination of academic qualifications and extensive experience may be accepted in lieu of an advanced university degree.
· Language: For this position, strong working proficiency in English is essential and additional languages are an advantage (particularly French, Spanish, or Arabic).
· Ability to manage a complex and varied workload, work under pressure, and travel to insecure environments;
· Excellent IT skills (i.e. Word, Outlook, Excel).
Working Environment
· Some international travel as needed, up to 25%.
· This position is required to have flexible work-day hours to accommodate varying time zones to complete required tasks and coordination functions.
The client requests no contact from agencies or media sales.
Bromford are partnering exclusively with Robertson Bell in their search for a permanent Head of Finance Business Partnering. Bromford are a housing association that for the past 60 years has provided affordable homes for people who can’t access market housing. But it’s not just about the homes, they care about the people who live in them as well, which is why their purpose is to invest in homes and relationships so people can thrive.
The role of Head of Finance Business Partnering will deliver an exceptional financial and business partnering service that influences the direction of the business and monitors progress against the plan.
The role:
- Work in partnership with the business to deliver the strategy and creatively solve problems;
- Responsible for working with the business to prepare and deliver robust budgets, challenging at regular reviews if we are off target and forecasting as appropriate;
- Responsible for the finance and procurement business partnering service and support we deliver to our existing homes investment teams encompassing a mix of in-house delivery of repairs and maintenance, voids and capital investment plus external contractor delivery along with the overall strategic property planning service;
- Provide proactive and robust financial leadership for all financial issues for your business area, including partner relationships, operational plans, business cases, financial assumptions and financial modelling;
- Actively lead the collation of short to medium term (1 and 5 year) investment plans, interpreting the key drivers and risks to enable preparation of long term (5 and 30 year) business plans, so that we can achieve our business goals;
- Make sure that we are reporting management information that is timely, accurate and appropriate, ensuring any deviation from budget / plans can be explained and justified, and that any new issues and opportunities are appropriately raised and considered;
- Inspire, coach and provide quality leadership to your team. Be passionate about creating a great place to work where colleagues are highly engaged and encouraged to be the very best they can be;
The organisation:
Through a neighbourhood coaching approach Bromford have individual relationships with more than 110,000 customers living in their existing 47,000 homes. And they plan to do more. Over the seven years to 2030 they plan to build a further 11,000 new houses, bungalows and apartments, providing homes to thousands more people.
Bromford care about the people who live in their homes and want each of them to be able to achieve their goals in life.
Essential criteria:
- Experience of reporting financial information, including explaining finance concepts to non-financial people;
- Previous or current experience working in the property or housing sector.
- Excellent leader with a track record of getting the best out of people;
- Recent practical experience of budgeting, management accounting and business planning;
- Good systems experience, both of finance systems and operational systems, and be quick to pick up new ones;
- Qualified member of a recognised accounting body
- A thorough understanding of appropriate legislation, taxation, risk, financial reporting standards and best practice;
- Excellent communication and influencing skills, be able to translate financial information into meaningful management information to aid decision making and help influence at all levels, to change thinking and behaviours;
This is a roaming role with an expectation of 2-3 days per week in any of Bromford’s offices along with travel to any of the other offices as required. The main offices are in Wolverhampton, Tewkesbury and Chipping Sodbury (addresses below).
Chipping Sodbury - Building 1, Riverside Court, Bowling Hill, Chipping Sodbury, Bristol, BS37 6JX
Tewkesbury – Shannon Way, Ashchurch, Tewkesburt, GL20 8ND
Wolverhampton – Venture Court, Broadlands, Wolverhampton, WV10 6TB
The closing date for applications is 6th October with first stage interviews taking place the week commencing the 14th October.