Education Policy Specialist Jobs in Barnet, Greater London

We are looking for a People and Policy Partner for a fixed period of 1 year in the People and Organisational Development team to support us in our exciting mission to transform the physics landscape for the UK and Ireland, and ensure a thriving physics ecosystem that contributes to innovation, discovery, research, growth and debate in the UK, Ireland and beyond.

We are very proud of our innovative strategy and you can visit our website for more information about our work.

Role overview

To be an integral part of the people team giving advice on a range of complex ER issues to employees and line managers. This is a specialist role that will look pro-actively to make improvements to policy and employee relations. There is also a generalist element to this position whereby the role will support day-to-day HR functions as part of the people team.

What will I be doing?

• First point of contact on IOP’s ER issues and responses
• Project manager for IOP HR policies, assessing and updating them on an ongoing basis
• Managing employee relations’ activities, ensuring that outcomes are proportionate, reasonable, timely and in line with legislation and the Institute’s policies
• Guiding, advising and assisting management and senior management through employee relations processes
• Providing people management advice, support and coaching to line managers, to enable them to fully undertake their people management role and ensure they are fully aware of the risks/implications associated with their decisions e.g. sickness absence management, recruitment, disciplinary issues, performance management, grievances, flexible working, etc.

About you...

The role is ideal for someone with strong generalist HR experience and excellent knowledge and understanding of UK employment legislation, key HR legislation and HR systems to appropriately advise and lead on ER cases. Ideally you would need to be CIPD part qualified or studying towards a qualification.

We are looking for an organised and dependable individual who has a proven ability to work within a small team, and who can communicate effectively with a wide range of people both in written and oral form. 

Strong interpersonal skills with ability to listen, discuss, negotiate and provide advice on difficult, complex or sensitive issues is essential.

Who will I work with?

• Internally, the role works across all departments as well as IOP Publishing HR and Finance
• Externally, the role works with employment lawyers, occupational health providers and EDI professionals

Ideally, we at the IOP hope you’ll apply if your skills include:

Essential Criteria

• A sound knowledge of employment legislation and its application
• Strong sense of professional boundaries and the importance of confidentiality
• Strong interpersonal skills with ability to listen, discuss, negotiate and provide advice on difficult, complex or sensitive issues
• Experience working in a busy and varied role in a fast-paced environment, autonomously
• Strong working knowledge of employment law and HR best practice
• Absolute attention to detail
• HR qualification
• Strong sense of professional boundaries and the importance of confidentiality

Nice to have

• Level 5 CIPD qualification (or working towards it)
• Experience using HR systems, ideally iTrent (Electric Theme)

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

Application

Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. 

How will I be working?

The Institute of Physics is an inclusive employer, and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. 

There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution)
• Private medical insurance, gym membership, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Generous annual leave plus (25 days starting as a standard plus floating bank holidays)
• Flexible working

To apply for this role please click the link below, best of luck with your applications!

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

It’s an exciting time to join The Institute of Pre-Hospital Care, the dedicated team work collaboratively with a range of stakeholders to deliver clinical and degree course programmes over a variety of subjects and faculties.  

We are seeking to appoint an Institute Coordinator to support and coordinate the activities of our Degree programmes within The Institute of Pre-Hospital Care. The Institute Coordinator will work closely with our clinical and operational teams from both the HEMS and PRU services along with our university colleagues and degrees faculty.  

Reporting to the Institute’s Degree Officer, the post supports the delivery of the Degree course programmes. The post holder will be an integral part of the team working closely with other members.  

You will be a highly organised and experienced administrator with a can-do attitude, meticulous attention to detail and excellent communication skill. If you have a keen interest in the delivery of high-quality Degree training and education courses apply today, or call us for an informal chat. 

The Policy and Networks Officer will work within the London Higher Policy and Networks Team. Working closely with the Head and Policy and the Senior Policy and Project Officer, the post-holder will support the London Higher membership through providing briefings and insights to members. 

The Policy and Networks Officer will support the running of the London Higher networks, representing staff from across the breadth of university functions, including strategic planning, research, teaching and sustainability. They will help set agendas and support the project work that arises through the network meeting, such as drafting a report, undertaking research or leading an initiative. 

The post-holder will have the ability to manage a busy workload and meet deadlines in fast-changing policy environment. They will build effective working relationships with colleagues from across the London Higher membership.

The successful post-holder will be expected to spend time each week in London, in the office and visiting key stakeholders. 

Your new company
We offer a variety of expert services to healthcare organisations and other entities across the UK and beyond. Our services encompass case management advice, assessments, and specialised interventions such as remediation support, workplace mediation, and team reviews. Additionally, we provide education programs and other expert services tailored to meet the needs of our clients.
Your new role
The Education Support Administrator will provide administrative and logistics support to the Education Team and members of the Adviser team in their role as educational facilitators.
The role will include activities such as:

• Supporting delivery of digital training, including setting up of break out rooms, on the day event support, provision of training for trainers in related software, assisting with new product design for online materials.
• In the case of face to face training tasks might include, but are not limited to liaising with, clients, booking venues/meeting rooms, external suppliers, making accommodation bookings, ordering refreshments, assisting in the production and maintenance of educational materials and presentation slides, providing on the day virtual event support via MS Teams including the management of break out rooms, basic data entry, checking various corporate stakeholder contact databases for accuracy; inputting and/or downloading data (usually evaluation feedback and workshop registrations); ordering relevant stationery, printing and collating educational materials, couriering materials to relevant venues, setting up and down training rooms.
• The post holder will be responsible for contributing to the delivery of the annual work plan of the Education Team.
• The post holder will be managed by the Education Manager and will report to the Education Support Co-ordinator.

What you'll need to succeed

• Provide effective customer service through a timely, confident response to internal and external customer needs and queries via telephone, face to face work and email.
• Provide technical support for training delivery via MS Teams and other platforms to enable delivery of training.
• Carry out delegated administrative tasks designed to support training delivery including but not confined to, ordering of supplies, liaising with and setting up of venues, liaison with SME's and other identified internal and external stakeholders, printing, collating and photocopying and aspects of technical support.
• Commit to accurate recording of data using agreed systems

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Summary

• Advising and supporting on subject matters of public policy.
• Representing the Church of England as required on partnership bodies
• Preparing briefing papers and reports for senior staff, bishops, archbishops and member bodies
• Maintaining and developing a strong network of contacts
• Participating as required in the Governance bodies of the church, and promoting good working relationships with staff across the NCIs.
• Acting as a point of contact, information and support for Diocesan Officers.
• Participating regularly in meetings of the Faith and Public Life team and ensuring the Director of the Faith and Public Life team is fully briefed on the Public Policy Team's activities.

• Hybrid working arrangements and must be able to work within the office - Lambeth Palace at least 2 days per week.
• Willingness and ability to travel within the UK and abroad, including overnight trips.

• A salary of £66,186, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 30 days annual leave plus eight bank holidays three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abby with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Luminary Mission

We exist to empower women who have experienced homelessness, domestic abuse, violence, or sexual exploitation, offering them the chance to rebuild their lives through training, employment, and community support. Our mission is to help women find their strength, embrace their ambition, and gain the skills they need to thrive.

Who we are looking for:

We’re looking for an experienced support worker to join our growing Progression Support team, providing specialist support for women who have experienced multiple disadvantages including gender based violence. Empowering them to move towards independence, employment and fulfill their potential. Work for an award winning social enterprise that helps women flourish and support them in the long term. Be part of a great, talented group of professional women.

Please Note: Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010.

Hours: 40 hours per week - usually 8 hours a day with 30 minute paid lunch
(Potential occasional evenings or weekends may be required but not often and by pre-arrangement only)

Location: Hybrid with a minimum of 3 days working onsite

Application Deadline: Sunday, January 5, 2025 (Please submit this application PLUS your CV as soon as possible, applications will be considered on a rolling basis as we receive them)

First Round Interview: Friday 10th January 2025 (online)

Second Round Interview: Monday 13th January 2025 (in person)

Key Job Responsibilities

• Provide individual support and build trusting relationships with our trainees, proactively arranging face to face and online support sessions, attending appointments with them and tracking their progression.
• Offer person-centred holistic support to trainees to become independent, using our ‘Independence Tracker’ to assess their needs and set targets on a regular basis.
• Nurture women’s engagement with Luminary’s vocational training programme, liaising with the training team to help 80% of graduates to complete a minimum of 80% of their vocational training. 
• Support women to complete the mentoring programme by proactively liaising with the Partnerships & Evaluation manager. 
• Support trainees to apply for employment opportunities and prepare for interviews to achieve positive work outcomes. 
• Support trainees during the apprenticeship process in Luminary cafes or bakeries, and support them with attending work experience days both at Luminary and at other external partners. 
• Liaise effectively with other agencies involved in the care of trainees to ensure their needs are sufficiently met. This includes attending meetings with external agencies and advocating on behalf or alongside women.
• Respond quickly to safeguarding concerns, reporting appropriately to the Luminary Safeguarding Officer and the local council as necessary, supporting the individual appropriately through the process.
• Keep detailed records of all case-working according to best practice and aid in safeguarding,  monitoring and evaluation. 
• Build relationships with local services relevant for signposting service users to, connecting women with opportunities in line with their support plan (eg specialist services, work experience, additional courses).
• Provide support to women in the Luminary training classroom during Phase 2 employment workshops to get the most out of the learning environment
• Deliver or facilitate group sessions including bi-weekly wellbeing workshops & support organising alumni events such as Christmas Party, Independence Party and Graduation. 
• Champion Luminary’s holistic understanding of wellbeing, which recognises the spiritual needs of those recovering from trauma. Signpost any women wishing to access chaplaincy-style support to Luminary Chaplains. 
• Assist the Senior Leadership Team in evaluating the services Luminary offers to report to funders, assist with completing new funding applications and internal monitoring.
• Contribute your experience of best practice to shape the way Luminary operates effectively

Job Requirements and Abilities

Necessary:

• Support work or social work experience
• Driven and highly motivated
• Passion for seeing women reach their full potential by providing employment support and guidance in building towards a positive, independent future.
• Relevant experience with client group - women affected by VAWG, experiencing multiple disadvantage
• Experience supporting an individual through safeguarding issues
• Person-centered approach to support that is trauma-informed and encourages ambition, empowerment and independence
• Personable and patient with excellent communication skills, both verbal and written
• Organized with record keeping, time-keeping, and communication
• Hard working and able to pick up new tasks quickly learn new things quickly
• Experience setting professional boundaries and investing in own mental wellbeing whilst supporting others
• Able to work independently and initiate tasks as needed; while also being able to work collaboratively in a team
• Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female
• Right to work in the UK

Desirable:

• Qualifications in social work/mental health related disciplines
• An IDVA/ISVA/IGVA Qualification
• Experience of the VAWG sector
• Experience delivering group sessions

Please ensure you will respect and apply with the Luminary Faith Policy

Perks & Incentives:

• Free barista coffee all day, every day
• 50% discount off all food & drink in our cafes plus family 
• 20% discount off online purchases (celebration cakes & merch)
• Competitive leave policies
• Regular opportunities for training and professional development
• Wellness Action Plan developed to keep you healthy at work
• Long-term service rewards including increased holiday and birthday cake!
• Staff socials
• Opportunities to be involved in press coverage of Luminary

When applying please follow the "How to Apply" section of the recruitment pack, applications which don't follow this guideline won't be considered.

Location: London/Remote working – flexible options available. Staff based in London are required to work 2 days a week at the London office, while staff outside London must attend at least once a month.
Salary: £50,000 per annum (including £2,000 London weighting)
Hours: Full-time (37.5 hours/week) or 0.8 FTE, with options for flexible working patterns
Contract: Fixed Term until May 2026

Benefits:

At Get Further, you’ll join a growing, supportive team united by bold, optimistic, ambitious, and tenacious values. We offer:

• 36 days of annual leave (including bank holidays)
• Flexible hybrid working
• Regular in-person team development days in London
• Ongoing learning and development opportunities
• The chance to make a tangible impact in a socially conscious organisation

Closing date: 9am, Monday 6th January 2025.

Help Students Get Further

Join Get Further, an award-winning charity dedicated to tackling educational inequality. Get Further helps learners gain vital GCSE and functional skills English and maths qualifications. Without these gateway qualifications, many people face barriers to further education, apprenticeships, and work.

Our bespoke tuition programme, delivered by highly qualified tutors, is proven to improve grades at twice the national average. As we scale up to undertake a major programme evaluation in 2025/26, we are looking for a Head of Recruitment to lead our efforts in attracting and retaining exceptional tutors who make a real difference to students’ lives.

About the Role

As the Head of Recruitment, you will lead strategies to attract, select, and retain exceptional tutors. Reporting to the Senior Management Team, you’ll oversee a team of two Senior Recruitment Officers to meet recruitment targets while maintaining the highest standards for tutor quality.

Key Responsibilities:

• Develop and implement strategies, building partnerships with universities and early-careers sectors to attract a diverse talent pool.
• Oversee the recruitment pipeline, ensuring targets meet and align with programme needs.
• Manage seamless selection and onboarding processes to create an outstanding candidate experience.
• Collaborate across departments to ensure tutors are fully trained and resourced.
• Uphold safer recruitment practices and ensure high safeguarding standards.

About You

We’re seeking a motivated leader who shares our mission to tackle educational inequality. You’ll have:

• Proven experience managing recruitment strategies and achieving targets.
• Strong project management skills, including budget oversight and delivering on KPIs.
• Knowledge of graduate and early-careers recruitment markets.
• Exceptional communication, organisational, and interpersonal skills.
• Leadership experience, with the ability to manage and develop  high-performing teams.

Desirable: Experience in the further education or charity sector.

Other Roles You May Have Experience In: Recruitment Manager, HR Manager, Programme Manager (Education), Early Careers Recruiter, Tutor Recruitment Specialist.

Join us and be part of the change. Apply today!

We want people to be in control of their end-of-life decisions because there is no-one better to make them. We support people to make informed choices, start honest conversations about death and dying with loved ones, and record and revisit their wishes whenever they want to.

Our nurse-led information line is a unique service, which helps to ensure people’s wishes are known and respected at the end of their lives. We do this through advance care planning and by helping people to make decisions about treatment and navigate the healthcare system. The service sits at the heart of the organisation. We listen to what people tell us and amplify their voices to drive changes to policy and healthcare practice. In 2023 we supported over 4,000 people and call volumes are increasing.

We are delighted to be expanding our clinical team and are looking for two dedicated and motivated nurses who can provide accurate, clear and practical verbal and written information and support. 

The successful candidate will have relevant clinical knowledge and experience alongside excellent communication skills, enabling them to convey complex information in a straightforward and sensitive way by phone and email. This is an exciting opportunity to contribute to the expansion of a growing information service which not only delivers direct support to people, but also drives improvements in practice. This is a new permanent position, with potential to develop within the role. 

We are looking for two part-time nurses, three days per week, however our priority is finding the right people or person and therefore we would also consider one full-time position, or part time positions for a different number of days. Please state in your application how many days per week you wish to work.

The basics

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4 day week
Starting salary: £27,445

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are committed, resilient with the expertise and knowledge to work alongside the families and carers of Young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

Within the role as a Specialist Family Caseworker, you will provide support to parents and carers to help them gain greater understanding of the challenges young Londoners and their families often face and work alongside them to secure the safety and positive outcomes they want for their children and family.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here, we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since 1st April 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee, of 179 hours’ holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

The basics

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4 day week
Starting salary: £27,445

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are committed, resilient with the expertise and knowledge to work alongside young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

In this role, you will work alongside children and young people who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want. You will be expected to provide robust risk and needs assessments that reflect the contexts within which harm has occurred, and to work collaboratively with partnership agencies to reduce risk and secure services and support.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay, and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since April 1st, 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee of 179 hours holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete the online application form, please find our contact information in the Job Pack.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

The basics

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4-day week
Starting salary: £27,445

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are committed, resilient with the expertise and specialist knowledge to work alongside Young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

In this role, you will work alongside Girls and Young Women who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want. You will be expected to provide robust risk and needs assessments that reflect the contexts within which harm has occurred, and to work collaboratively with partnership agencies to reduce risk and secure services and support.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since 1st April 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee, of 179 hours’ holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

Hours: Full time (37.5 hours per week)

Contract: Fixed term until end-March 2025 with possible extension thereafter

Location: Primarily based in our Kennington office and outreach location around Lambeth

Salary (pro rata for part time):

From £29,500 per annum starting specialist salary, to £36,000, dependent on experience

Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays

Pension: The charity operates a pension scheme

The charity offers an employee assistance programme

Deadline: 6pm, Monday 6th January 2025

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth and Merton.  We provide a range of information, support and advice services.  We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

We are looking for an experienced adviser who has experience of delivering immigration advice for a minimum of two years and has OISC accreditation of level 3 (or equivalent).

Main duties and responsibilities

• Provide advice and casework (face-to-face, phone and email) on immigration (up to including OISC level 3) to clients

• Provide ongoing support as required (up to OISC level 3)

• Offer support and guidance to our level 1 OISC immigration adviser

• Identify if client requires help with other advice-related issues and refer to Advice Supervisors as appropriate 

• Deliver service awareness and immigration training sessions to charity team

• Work to own initiative, whilst proactively receiving support from service and other CAML colleagues as necessary

• Identify and escalate serious problems and emergencies appropriately

• Use excellent interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor approach to advice accordingly

• Follow-up on actions relating to cases as appropriate

• Produce monitoring reports as required

Monitoring Quality and Case Recording

• Ensure that all client interactions are fully and accurately recorded on the appropriate case-recording software

• Ensure paper files are securely and appropriately stored

• Review your work, and monitor own quality standards, as per the Citizens Advice quality framework

• Work with Head of Advice Services, Advice Supervisors and wider team to develop and improve services, and your own standards

Other Duties and Responsibilities

• With wider charity team and other organisations, ensure clients are supported with related advice issues

• Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard

• Assist and contribute to charity’s communications, research and campaigns work

• Maintain positive working relations with our stakeholders

• Professionally represent Citizens Advice Merton and Lambeth within your work

• Other duties as requested by Head of Advice Services and Chief Executive

Professional Development

• All our team receive comprehensive induction to the charity and our work. We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.

Person Specification

• Accredited to OISC level 3 at time of application (essential)

• At least two years’ experience of immigration advice (essential)

• Basic knowledge of welfare benefits for EU nationals or willingness to learn (essential)

• Experience of Casebook or another client management system (essential)

• Ability to prioritise work, meet deadlines and manage caseload (essential)

• IT competency and experience (essential)

• Ability and willingness to work as a team (essential)

• Understanding of and commitment to the aims and principles of Citizens Advice service and our equality and diversity policies (essential)

This job description and personal specification does not form part of any contract.

If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to find out how to apply.

The deadline for applications is 6pm, Monday 6th January 2025 

If you do not hear from us, we are afraid your application was unsuccessful.

We reserve the right to close applications early if we receive sufficient applications for the role.

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Back Up is the only charity in the UK that has dedicated services for children and young people with a spinal cord injury.

When a child or young person sustains a spinal cord injury it is a life changing experience. Lots of things that seemed certain for their future, suddenly seem to be thrown into doubt.

Building confidence and independence after spinal cord injury is so important to a child or young person’s adjustment and wellbeing. Knowing what support and information is available, how to access it, and finding answers to questions are vital in helping to ensure that all children and young people have the tools to live the life they want after spinal cord injury.

Back Up does this by offering information, advice and guidance, fun courses, support in returning to education, mentoring, and opportunities for young people to come together and share their experiences through our Youth Advisory Group.

This role will focus on providing specialist information, advice and guidance. Whether that be returning to education post injury or navigating the services and support available, you’ll be a natural at supporting and empowering young people and their families to thrive.

This is an exciting opportunity to expand and develop this groundbreaking service into the future. As someone with lived experience of spinal cord injury, you’ll be naturally passionate about empowering children and young people to use their voice to get the support they need.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

How to apply

Please apply by emailing recruitment @ backuptrust . org . uk by midnight on 1st January 2025 with:

· A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.

· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.

· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.

We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  First interviews will be held from w/c 6th January 2025.  If you cannot make any of those dates, please indicate this when you apply. 

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any step, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role.  Please email recruitment @ backuptrust . org . uk

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk .

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation. 

WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV. WSC is now embarking on a new project to engage workers in health and social care to advance care workers’ rights through worker education and power sessions. 

About the role

This role is focussed on advancing care workers’ rights by supporting WSC’s peer engagement work including actively conducting outreach to workers and facilitating worker education and power sessions. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. This role also includes handling a small caseload, providing health and social care workers with information, support and impartial advice with any issues that may arise during outreach or sessions.  This role will work closely together with our Peer Engagement team and Outreach Caseworker.

WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promotes applications from individuals with experience of the issues on which we work. For this role we would especially welcome applications from individuals with experience of working in the health and social care sector.  

NB A Basic Disclosure Check is required for this role.

Main tasks and responsibilities

Peer engagement and outreach

· To develop, together with WSC’s Peer Engagement team, a programme of outreach and engagement to workers in social care.

· To conduct social engagement and outreach activities in person and remotely.

· To contribute to the development of WSC’s programme of activities to build worker solidarity.

· To contribute to and translate information for communication with workers on their rights and entitlements and to support WSC Worker Power work.

· Liaising with community and civil society organisations to build strong community networks.

· To ensure that those in need of support access WSC’s Casework service, and/or are signposted to available services, including legal advice.

Casework

· To provide high-quality casework support around housing, debt and employment rights;

· To monitor and respond to email, phone and message enquiries from workers.

· To liaise with external services, including lawyers on legal advice sessions and make appointments for workers to access such advice.

· To support workers to navigate support and advice from external agencies;

· To record worker information using Advice Pro case management software.

Participation

· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for health and social care workers.

· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.

· Engage with workers via social media and other online tools, through clear communications outputs.

General

· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.

Person Specification

1) KNOWLEDGE AND TECHNICAL SKILLS

• Understanding of how NGOs operate and knowledge of the issues on which WSC works: labour rights, migrant rights, organising, anti-trafficking and human rights.
• Experience in worker organising, engaging with workers and upholding labour rights, or support provision to workers through casework.

2) QUALIFICATIONS

• Degree level in public policy, law, or human rights or equivalent experience.
• A valid UK Driving license

3) EXPERIENCE REQUIRED

•  Experience in labour organising or worker support - 2 years
• Experience of engaging with people with lived experience of the issues on which the organisation works and ensuring they are involved in decision-making processes - 1 year
• Use of equipment and case management systems & Standard Microsoft Office suite - 1 year
• Fluency in English (verbal and written)
• Working competence in at least one other language spoken by migrant social care workers (eg Arabic, Urdu, Hindi, Bengali)
• Experience of work in a precarious sector (eg social care, agriculture, hospitality)
• Experience of work in social care
• Experience of handling a caseload and providing impartial, confidential advice - 1 year
• Experience of facilitating public outreach sessions/events - 1 year
• Experience of communication to wide audiences via a range of social media platforms (eg Tik-tok, Instagram, Telegram, X, Bluesky) - 2 years
• Experience of building and developing relationships with community and civil society organisations - 1 year 

4. PERSONAL QUALITIES

• Enthusiastic and committed to advancing workers’ rights.
• Empathy with workers in high-risk labour sectors and the work of WSC.
• Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
• Ability to build and maintain collaborative and respectful relationships across the organisation and with workers.
• Ability to work flexible hours as required, to travel and spend occasional nights away from home. 
• Sound understanding of equal opportunities, data protection and confidentiality.

Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required.