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Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.

About the Role:

As the Flagship Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.

Key Responsibilities:

• Assist the Retail Manager in achieving sales targets and operational goals.
• Lead, inspire, and manage a dedicated team, including staff and volunteers.
• Ensure exceptional customer service and a welcoming store environment.
• Manage inventory, merchandising, and store presentation to align with brand standards.
• Oversee daily store operations, including cash handling, reporting, and compliance.
• Contribute to marketing initiatives and community engagement efforts.

About You:

• Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
• Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
• Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
• Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.

Why Join Us?

• Training: Additional training and development opportunities will be provided.
• Team: Join a friendly and supportive team that is dedicated to making a difference.
• Impact: Be part of a company that values its people and their contributions to both business and community.

If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!

How to Apply:

Please submit your CV and a cover letter explaining why you would be a great fit for this role.

Salary: £24,570 per annum

Location: Shelter shop, Nantwich

Contract: Permanent

Hours: Full time 37.5 hours

Closing date: Thursday 5th of December at 11:30pm

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Nantwich shop.

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent.

We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

CEO

We are seeking a visionary and dynamic Chief Executive Officer to lead the organisation through its next phase of growth and development. 

This is a rewarding role offering hybrid and flexible working. 

If you are a senior leader with a passion for improving the quality of life for unpaid carers by providing essential support, then we want to hear from you!

Position: CEO

Location: Harrow/Hybrid 

Hours: Full-time

Salary: £52 - £60k per annum

Contract: Permanent

Benefits: 3% pension, 26 days holiday per year plus Bank Holidays, free parking, hybrid working, Employee assistance programme

Closing Date: 6th December 2024 12 noon.  We reserve the right to close this vacancy before the advertised date and therefore encourage early applications.

The Role

As CEO, you will be responsible for the strategic leadership, operational management and financial sustainability of the organisation. You will drive the mission forward, enhance visibility and deepen the impact of the charity in supporting unpaid carers, by working with a dedicated team of employees and volunteers.

About You

You will be an experienced leader with a thorough understanding of carers’ issues. You will have a genuine commitment to and sympathy with, the organisations objectives, maintaining its ethos and providing vision. 

The CEO will be able to demonstrate the following:

• Leadership, management and organisational skills, including fairness and impartiality and openness to new ideas and methods.

• Ability to think and operate strategically

• Ability to work closely with Trustees, Team Management Group and staff, building professional positive working relationships in a constructive and consultative environment, looking for and acknowledging the contribution of others and making them feel like valued members of the team and resolving performance issues in a respectful way.

• Ability to influence stakeholders and other care organisations positively, in order to achieve results that are in the best interest of the charity in the fulfilment of its strategic aims.

• Entrepreneurial mindset able to lead the commercial part of the organisation.

You will have experience of:

• The issues faced by carers

• Strategic and day to day management of a third sector, public or commercial service organisation with a track record of performance delivery

• Senior line management

• Financial management

• Human Resources management

• Managing organisational change

About the Organisation

Join a growing charity supporting and empowering unpaid carers across Harrow, with an annual turnover of £2M. The mission is to improve the quality of life for unpaid carers by providing essential support, guidance, and resources. By working collaboratively with local and national partners, the team ensures carers receive the recognition and support they deserve.

You may also have experience in areas such as CEO, Chief Executive Officer, Managing Director, Director, COO, CFO, Finance Manager, HR Manager, Finance Director, HR Director, Charity Director.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the job

Job Specification: Fundraising & Partnerships Lead for Be Free Campaign

Full Time

Salary: £28,000 - £31,000 based on experience

Start Date: December 2024 - January 2025

Location: Hybrid working model between office in the Baltic Triangle, Liverpool

Deadline 7th December

Role Overview:

The Fundraising Lead will play a pivotal role in driving Be Free Campaign’s community and partnership-focused fundraising initiatives. This role is centred on building relationships with individual donors, community supporters, and strategic partners to ensure sustainable growth and broaden Be Free Campaign’s impact on young people’s mental health. The ideal candidate will have experience in community engagement, partnership development, and securing individual donations.

Key Responsibilities:

• Community Engagement and Individual Giving:

• Build and nurture relationships with individual donors, maintaining regular communication and creating impactful engagement opportunities.

• Launch targeted campaigns aimed at attracting and retaining individual supporters.

• Partnership Development:

• Identify and secure partnerships with local businesses, community organisations, and other stakeholders to support Be Free Campaign’s mission.

• Manage and grow these partnerships, ensuring mutual benefits and sustained collaboration.

• Work closely with the communications team to raise awareness and visibility through joint initiatives with partners.

• Donor Stewardship and Communications:

• Create and manage a donor stewardship programme to ensure ongoing engagement and retention of donors.

• Develop donor communications, including impact reports, newsletters, and personalised outreach, to highlight Be Free Campaign’s work and inspire continued support.

• Plan and oversee small community events to engage local supporters and celebrate achievements.

Key Skills and Qualifications:

• Experience: Minimum of 2 years in a fundraising role within a charity or community-focused organisation, ideally with a focus on individual giving and partnership building.

• Relationship Building: Proven experience in cultivating relationships with individual donors and community partners.

• Communication: Strong communication skills, both written and verbal, with an ability to create compelling narratives that inspire and retain supporters.

• Strategic Thinking: Ability to develop innovative approaches to engage donors and community partners.

• Collaboration: Ability to work effectively across teams and engage volunteers in fundraising initiatives.

Desirable:

• Experience working with mental health or youth-focused charities.

• Familiarity with trauma-informed, preventative, and early intervention mental health practices.

What We Offer:

• A chance to shape the future of a growing, impactful charity.

• Support for professional development and career growth.

• A collaborative and dynamic work environment where all contributions are valued.

Diversity and Inclusion:

As a minority and marginalised-focused charity, we highly encourage applications from individuals within these communities. If you believe you may fit some but not all of the requirements, please contact us to arrange an informal chat. Research shows that people from marginalised groups are less likely to apply if they don’t believe they fit every box, while others may apply if they meet just a few. We are committed to finding the right person, so please don’t hesitate to reach out.

Job Description Income Generation Manager

Join our team at an exciting time of growth. You will feed into and lead all aspects of the charity’s income generation strategy plan and associated delivery, working with the CEO and wider leadership team. The role holder will increase annual income year on year by developing an income strategy and delivery plan that develops current income channels and create routes to corporate partnerships and donors, as well as continuing to build our brand recognition.

To feed into and lead all aspects of the charity’s income generation strategy plan and associated delivery working with the CEO and wider leadership team. The role holder will increase annual income year on year by developing an income strategy and plan that seeks to improve current income channels and create routes to future partnerships and donors as well as continuing to build our brand recognition. Specifically, to develop innovative strategies and supporting plans that will help increase income from the following streams:

1. Patronage and donations from high profile and philanthropic individuals/groups allied to our aims

2. Online marketing and fundraising campaigns (FB, Instagram, X, web and text)

3. Corporates through selection of Together Dementia Support as their chosen charity, through employee give as you earn and voluntary involvement in our events, services (marketing and media engagement) and fundraising;

4. Legacy and will-based fundraising with our partners

5. Fundraising events that provide a positive experience and income contribution

The role holder requires commercial focus and should be able to demonstrate how they will design, develop and implement appropriate income generation approaches aligned with jointly agreed fundraising goals. The role will involve increasing awareness, interest and commitment to our charity by leveraging our existing communication strategy and delivery plans.

Benefits when working with TDS

Here at Together Dementia Support we are able to provide a competitive salary, plus extra benefits when joining us.

• Annual leave allowance increases after three years of service.

• Support from by our Employee Assistance Programme. The programme also includes access to free counselling other well-being assistance tools.

• A Staff Discount Scheme, covering popular brands such as Pandora, Look Fantastic, JD Williams, Argos, Boots and more. You can also save on your holidays with Hoseasons, Cottages UK, TUI and others.

• Ongoing professional development opportunities.

• Regular wellbeing and team outings and activities. • Flexible hybrid working arrangements, depending on job role.

• Free onsite parking at our main office.

• 3% employer pension contribution.

Please read the full job pack and job descriptions. If you are interested in working with Together Dementia Support and believe you have the relevant experience, skills, abilities and qualities for this role, please send us your CV and covering letter of 1-2 sides, explaining how you meet our criteria. 

Supporter Care Officer 

(England South)

£25,859 per annum (pro rata for part time hours)

 (Ref: SUS4343)

Full Time 37.5 hours per week – happy to talk flexible working

Contract: Fixed term until 30 June 2025

Base: Flexibility of hybrid working, with two days a week working from the Bristol hub.

About the role

It is an exciting time to join the charity as we make significant investments in the fundraising team to focus on promoting Liveable Towns and Cities and develop Paths for Everyone. Supporters and donors are at the heart of Sustrans work, helping us to achieve our overall mission of making walking and wheeling accessible for everyone.  In this role you will act as the primary contact point for donors and the general public, playing a key part in helping us to deliver a great customer experience.

You will be responsible for interactions and enquiries using a variety of methods (phone, email, letter, and digital channels) along with providing excellent customer service including taking and approving orders over the phone. 

We offer true hybrid working, with a mix of home working and the opportunity to work from our hub in Bristol, with flexible hours offered to suit individual circumstances.

About you

You should be a clear communicator and have experience in handling enquiries and complaints via phone, e-mail, and digital channels.

This is a customer centric role so you should have demonstrable experience in delivering high quality customer/supporter care.

With the ability to work and plan independently, you will also be comfortable working collaboratively and effectively across multiple teams.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 02 December 2024. 
• Interviews will take place in via MS Teams during the 11th or 12th December 2024

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Expert technical leadership. Modern Tech-Stack. Being Agile.

Senior Software Engineering Manager

£80,000 - £85,000 (+ )

Reports to: Head of Engineering

Department: Chief Operating Office

Contract: Permanent

Hours: Full time 35 hours per week

Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application.

Closing date: 02 December 2024 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: Two competency-based interviews

Interview date: From the week commencing 02 December 2024

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

Cancer Research UK has an ambitious Engineering Strategy and modern with a complex hybrid (on-premise & multi-cloud) infrastructure underpinning an extensive technical estate. As part of our strategy, the charity is delivering a range of ambitious, modern change initiatives and programmes across the organisation to ensure we maximise the value of all our resources while delivering operational transformation & management and an employee experience that enables us to be an inclusive, well-governed, agile, and sustainable organisation. Therefore, our software delivery lifecycle, DevOps, full-stack, and integration technologies must operate securely and scale to meet the organisation's needs if we are to deliver our strategy of beating cancer.

Our in-house software solutions include a Content Management platform supporting multiple websites, Event and Activity Management web applications, Online Fundraising platform, Payments platform, Ecommerce and mobile apps. These are business critical systems under continual agile development, operating at scale for millions of users such as: cancer patients looking for information, supporters and volunteers helping with fundraising, c.600+ stores, c.4,000+ office staff, and researchers working towards curing cancer. 

We are searching for a Senior Software Engineering Manager to lead our highly skilled, cross-disciplined, and diverse Software Engineering capability (c.25-30 staff including Front-End, Back-End, and Integration) which supports the charity's product development whilst establishing an agile, secure, and smooth-running digital workplace. The purpose of your role will be to deliver our software engineering strategy while providing technical leadership that develops the teams' skills and careers and encourages innovation by setting up small multi-skilled product teams empowered to make decisions and prioritise their work.

If you are an Engineering leader who has led and developed software engineering teams in large organisations, we would love for you to join our mission.

What will I be doing?

• Leading Cancer Research UK's Software Engineering capability (c.25 to 30 staff) by:

  • Evolving and delivering the Software Engineering Strategy.

  • Developing platforms and products that are reliable, secure, performant, and flexible.

  • Recruiting and supporting software engineers' career development.

  • Providing expert technical guidance and motivational leadership.

• Line managing, leading and developing an inclusive and high-functioning team by:

  • Creating a positive culture which recognises success, develops and drives high performance and rewards results to retain talent within the team and wider function.

• Further developing the Software Engineering capability by collaborating with Lead Engineers to develop standards and reusable assets and encourage knowledge sharing (the current capabilities include Front-End, Back-End, and Integration).

• Partnering with internal and external stakeholders ensuring a mature approach to architecting new solutions, giving estimates and commitments; and delivering on agreed commitments while optimising the efficiency of the team.

• Fostering collaborative relationships with the others in the Engineering first-line team and across the Technology directorate to ensure appropriate levels of governance, platform reliability, efficiency and quality of delivery.

• Embodying Cancer Research UK's leadership behaviours by:

  • Driving for impact by aiming high, creating clarity, and acting decisively.

  • Embracing our mission as a collective effort.

  • Creating an environment where our Software Engineering team can do impactful work by enabling ownership and building an inclusive workplace.

  • Fostering conditions where ideas and fresh approaches thrive by being curious and valuing challenges and ideas.

What skills will I need?

• Experienced engineering leader who has recruited, developed, and engaged software engineering teams in large, complex organisations.

• Excellent knowledge of the fast-moving technology landscape with a particular focus on cloud engineering and knowledge of:

  • Current best practices (e.g. BDD, CI/CD).

  • Architectural approaches and their future direction (e.g. modern front-end development/single-page applications, serverless services, infrastructure-as-code).

  • Full-stack JavaScript (React/Node JS) utilising AWS serverless services (e.g. Amplify, Lambda, Aurora).

• A comprehensive understanding of the software delivery lifecycle and different approaches (including DevOps and Agile).

• Has matured software engineering practices by retaining ambition and agility while establishing robust approaches fit for business-critical applications.

• Strong communication skills with the ability to translate highly technical subjects for non-technical audiences.

• A technical expert and a motivational leader with mature stakeholder management skills.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

Additional Information

For more information about working with us please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

£28,000 - £32,900 per annum

Fixed term (13 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re seeking a Digital Channels Officer to join our Web Operations Team covering maternity leave on a fixed term basis.

In this role, you’ll play a key part in managing content for our website, ensuring that all information is up-to-date and impactful. You’ll be responsible for publishing digital updates via the content management system (CMS) to ensure timely, high-quality, and consistent content across the website. Working closely with colleagues across Prostate Cancer UK, you’ll provide guidance on our online presence and help deliver engaging digital experiences for all our audiences.

Your day-to-day will include editing, proofreading, and publishing content that resonates with our audience. You’ll also help train internal teams on our content management system.

Collaborating with our Web Operations Team, you’ll spot opportunities for improvement and contribute to larger projects, helping us continually improve our site and deliver results more efficiently.

What we want from you

We’re looking for someone with solid experience in writing, editing, and proofreading web content who is comfortable authoring basic HTML and preparing web images with accessibility requirements in mind. You'll be skilled in using content management systems (ideally Umbraco) to build and update web pages.

You’ll need the technical skills to author and edit basic HTML, as well as prepare and edit images for the web. A solid working knowledge of interpreting website analytics, including experience with Google Analytics and search engine optimisation techniques, is essential. You’ll be an excellent communicator, skilled at explaining complex analytics and technical details in a clear, approachable way for non-technical colleagues.

In this role, you’ll also need the ability to prioritise tasks and handle tight deadlines, negotiate effectively, and manage challenging conversations when needed. Experience with online community moderation and staying informed on current web tools and trends will be advantageous as we continuously improve our site.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 1st December 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 9th December 2024.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Venn Group is partnering with a renowned welfare charity to recruit a dynamic Digital Marketing Executive for a short-term interim role. This is a unique opportunity to provide crucial support across a range of exciting digital projects.

Key duties:

• Update webforms to enhance user experience and accessibility
• Support the Fundraise Up launch by implementing changes to donation forms to capture accurate source codes, enabling testing to commence
• Use DotDigital to assist in adjusting automated emails to enable selective unsubscribing, whilst ensuring compliance with consent requirements
• Temporarily oversee various agency relationships to maintain continuity and efficiency
• Provide essential support in management of the website, social media platforms and online shops
• Collaborate with teams across Communications, Applications Development, and Fundraising

Ideal candidate:

• In-depth knowledge of Dotdigital
• Hands-on experience with online donation platforms, preferably Fundraise Up, including setup or migration from another system
• Skilled in using content management systems, ideally Drupal
• Proficiency in social media management tools, ideally Hootsuite
• Familiarity with CRM systems
• Experience in e-commerce or managing an online store
• A proactive, can-do attitude with the ability to quickly adapt and make an impact

Agency reference number: J84995

Location: Central London

Duration: 1 month initial contract, with likely extension

Working hours: Full time

Working pattern: On-site for the first 2 weeks, and then hybrid (3 days per week in office)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Permanent, Full Time

Circa £48,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services, by providing support including:

· Helping to reduce social isolation and loneliness among veterans. 

· Supporting ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· Funding youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· Providing grants to help with the cost of living. But this is just a few of the ways we help.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most. Join the RAF Family and play your part in making a difference. Every day you will make a difference and play your part in changing the lives of others to help people in the RAF Family get through the toughest of times.

Do you want to play a part in what we do?

A pivotal role for the Fund the Digital Manager will develop and deliver the Fund’s digital communications and digital fundraising strategy, designed to generate income and increasing awareness of the Fund’s activities and services. An innovative thinker the Digital Manager will take the lead on developing digital excellence, proposing and implementing digital campaigns plus standalone activities for both fundraising and non-fundraising purposes, support the digital elements of fundraising activity, manage the website and social media channels, have responsibility for managing external agencies, meeting performance expectations, income generation, control of expenditure. 

The role is based in our London HQ and currently work a minimum of three days in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.

To apply, please click on this link to apply through our secure recruitment portal, sending your CV together with a covering letter detailing why you believe you are suitable for this role.

The closing date for applications is Thursday 28th November 2024, 5.00pm.  

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

As the Senior MEL Officer in the MEL team, you will support the Head of Impact & Learning and the MEL Manager, as well as the Programmes & Impact department and wider team, to measure and analyse the quality and impact of our programming. You’ll use your strong organisation skills, experience in data collection and analysis, and ability to identify key trends and impact in our work. You will also work with colleagues across the organisation to ensure that our impact and expertise in working with women entrepreneurs is measured and communicated accurately and effectively to our Board of Trustees and external stakeholders.

Department purpose

This role sits within the Programmes & Impact department, which is responsible for the development and delivery of our programmes and services, ensuring they are delivered to a high quality, remain responsive to women entrepreneurs’ needs and have demonstrable impact. The department is divided into three teams: Entrepreneurship, which is responsible for delivery of services such as HerVenture and the four ‘Road to’ programmes, Mentoring, which is responsible for development and delivery of the Mentoring Women in Business programme, and MEL, which is responsible for quality impact measurement, analysis and research.

Key responsibilities

Main obligations

• Support the development and implementation of MEL systems and tools across Mentoring and Entrepreneurship projects, providing the Foundation with the necessary information to understand our impact and inform programme improvements.
• Support in collection and analysis of organisational KPIs and provide overall operational support for the MEL team.

Specific responsibilities

• Programme Monitoring, Evaluation and Learning
• Ensure up-to-date programme monitoring and evaluation materials (surveys, data collection tools and theoretical frameworks) are in place for existing programmes as well as those that are in development.
• In collaboration with colleagues in the Mentoring and Entrepreneurship teams, execute the annual calendar of programme and partner surveys, including uploading and testing the surveys.
• Develop analysis plans aligned to key research questions, programme goals and logical frameworks.
• Collect, clean and analyse quantitative and qualitative programme data aligned to programme goals, logical frameworks, organisational KPIs, and general summaries of findings.
• Collaborate with colleagues on the Mentoring and Entrepreneurship teams to support dissemination of programme findings and cross-site trends internally and externally.

Research and Evaluation

• Provide administrative, logistical and analytical support for programme evaluation and in-country data collection.
• Conduct desk research to support programme implementation and/or provide background and context for research and evaluation findings.
• Collect, clean and analyse data for Foundation-led or commissioned research and evaluations.
• Support development of tools and protocols for qualitative data collection, and conduct remote and in-country fieldwork, as needed.
• Project management and administration
• Attend and document monthly MEL meetings with colleagues in the Entrepreneurship and Mentoring teams.
• Support drafting internal and external reports to donors and in-country partners sharing programme outcomes and recommendations.
• Provide administrative support to the MEL team to organise and archive programme data, and anonymise PII in accordance with GDPR, under the direction of the MEL Manager.
• Maintain MEL data storage systems, including an organised library of accessible data collection tools and a database of vetted survey questions.
• aintain workplans for projects and workstreams (e.g. survey or reporting cycles).
• Provide cross-departmental support and advisory for using data
• Maintain and enhance the resources available on the MEL workspace and act as first responder to assigned data requests from other departments.
• Update slides, one-pagers and other resources describing programme reach and impact for use by the Partnerships team and others.

Other responsibilities

• Administrative support for the MEL team as needed, e.g., calendars, travel, agendas, record management.
• Ad hoc support to Chief Operating Officer in data collection and analysis, organisational and board reporting and dashboards.
• Work to protect and enhance the reputation of the Foundation, seeking opportunities to expand and promote awareness of the Foundation’s work.
• Ensure all people are treated with respect, compassion, justice and trust in the course of their work, thereby promoting the Foundation’s core values.
• Be familiar with and adhere to the Foundation’s policies and procedures.
• Other responsibilities may be added in line with experience and programme requirements.

 Person specification

• All applicants should already have the right to work in the UK. The Foundation does not offer sponsorship at this time.
• Essential criteria
• Two or more years of experience working in MEL, ideally related to international development.
• Experience with MEL tools and approaches for qualitative and quantitative data collection and analysis, including survey design and implementation, semi-structured interviews, focus groups and outcome harvesting.
• Good skills in MS Excel, PowerPoint and SurveyMonkey (or other survey tools such as Kobo Toolbox or Google Forms).
• Data collection, storage, analysis, and visualisation skills.
• Comfortable working in a fast-paced environment and able to juggle competing priorities while maintaining a meticulous attention to detail.
• Ability to develop a clear narrative from data, pitched at an appropriate level for the target audience, and to develop evidence-based recommendations.
• Motivated to expand MEL knowledge and skills, proactively identifying skill gaps and seeking opportunities for training, coaching and development.
• Ability to solicit and integrate feedback into work products and incorporate learning into future work.
• Ability to excel in a collaborative environment, working within and across teams.

Desirable criteria

• Understanding of data collection challenges in low and middle income countries.
• Understanding of GDPR legislation and its application to MEL.
• Project or programme management experience.
• Basic understanding of descriptive and inferential statistics and one or more statistical packages such as SPSS, SAS, Strata or R.
• Familiarity with Microsoft Teams (or other project management/collaborative software) and Google open source suite of programmes, including Forms.
• Experience living and/or working in a low or middle income country.
• Understanding of key issues in women’s economic empowerment, entrepreneurship, and of gender and development.
• Willingness and ability to travel internationally.