Donor Experience Manager Jobs
Salary: Circa £28,000 per annum (dependent on candidate experience) plus 10% pension, health care cash plan and a range of other great benefits including hybrid-working
Reporting to: Communications and Social Media Manager
Location: London WC1X. Hybrid-working offered with a minimum requirement of 2 days in the London office with flexibility to attend the office more regularly as the needs of the role dictate.
Contract and hours: Permanent contract – 35 hours per week (Monday to Friday)
About Us
Help Musicians and sister charity Music Minds Matter are powered by a love of music, which is why they empower and support those who create it and make it happen.
For over 100 years, Help Musicians has been working hard to make a meaningful difference to the lives of musicians across the UK. In a precarious profession often filled with ups and downs, opportunities are hard-won whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues. Help Musicians offers a broad range of help to support music creators in times of crisis and opportunity — ensuring musicians across the UK can achieve their creative potential and sustain a career in music.
Our sister charity, Music Minds Matter, puts mental wellbeing centre stage in music. It works proactively to help prevent mental health crises, providing everybody who works in music with the early support, knowledge and tools they need, at exactly the time they need them.
Love Music; Help Musicians.
About the role
The Communication and Marketing Officer is key to delivering a range of marketing communications for Help Musicians and Music Minds Matter, ensuring our website, stories, print and digital content is clear, up-to-date and on-brand.
With a proven track record in strong copywriting, the person in this role creates and develops content (written, video and graphic) in-line with annual plans, bringing to life our charities’ impact, stories and support. This will include writing, evolving and maintaining interesting copy on our webpages and developing the storytelling in our digital content, long form and social copy to drive engagement.
Working collaboratively with teams across the organisation, the post holder is able to deliver on content goals and repurpose content to create a stream of engaging outputs for a breadth of audiences (e.g. donors and those seeking our support).
Through impactful copywriting and storytelling, they bring to life our brands and amplify the wider communications of the organisation.
About you
You will have excellent copy writing skills, understanding how to use language to connect with an audience. You will have a natural curiosity for human interest stories with some interviewing experience. A keen eye for detail is very important but the ideal candidate will also have a willingness to ask questions and continuously learn.
Soft skills are key to this role so being personable, emotionally intelligent and able to conduct discussions around sensitive issues with compassion and discretion are vital.
A creative thinker who is able to turn ideas into content to bring our stories, research and key messages to life.
It is desirable for you to have experience using Canva or Adobe suite (including Premiere Pro, Photoshop, InDesign) helping to support on the breadth of communications and marketing delivery.
How do I apply?
For full details of the role and how to apply please click Apply and visit our website. You will need to download our application forms and submit these to us by the deadline below.
Deadline for applications: Wednesday 9th October, 9am
Any offer of employment will be subject to providing evidence of a clear Basic DBS check.
Our commitment to EDI
We are a charity that welcomes and positively encourages applications from individuals from a diverse range of backgrounds and experiences and will select the best person for the job based on merit, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity, or socio-economic background.
We are proactively focussed on inclusion to ensure our team at Help Musicians and Music Minds Matter is representative of the diversity of musicians that we support. To find out more about our current Equity, Diversity and Inclusion work, visit our dedicated webpage.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting a a global alliance of more than 90 humanitarian agencies that aims to shift power, practice, resources, and relationships in the humanitarian system to appoint a Head of Resource Mobilisation. The Head of Resource Mobilisation will be responsible for overseeing all fundraising activities for the organisation's global programmes as well as leading a small, high performing team.
This is a UK-based and will require you to have the Right to Work in the UK. This is a full time, hybrid working opportunity with 2 days per week in London. Please be in touch to discuss flexible working arrangements.
The Head of Resource Mobilisation will be responsible for setting and driving the income generation strategy, in collaboration with the Director of Business Development, for all global initiatives, particularly the Global Start Fund, Start Ready, the Innovation initiatives and hubs. This is a role for an ambitious and bold fundraising leader who has significant experience in securing large seven and ideally eight figure grants.
A large part of this role will focus on maintaining relations with governments, private foundations, corporate partners. An exciting upcoming opportunity within this role will be securing a new eight figure business case from FCDO in 2025. Beyond this, diversifying the donor base is also critical, so experience in securing new donors from scratch, particularly trusts and foundations and corporates (at the seven-figure level) will be paramount, so bringing a creative take to this area of work will be important.
If your experience reflects the themes above and you have a passion for humanitarian systems-change and locally led action, then please do get in touch for more information.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. This organisation is a Disability Confident Employer. We welcome candidates from a diverse range of backgrounds and we are happy to make reasonable adjustments to enable all interested candidates to apply. Please contact Femke Vorstman at Prospectus for support with your application.
If you are interested in this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Salary: £32,425 + £4000 LW per annum
Location: London, Waterloo
Contract Type: Fixed Term, 12 months
Hours: Full Time
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. In the UK, IRW has a partner whose main role is to raise funds, raise awareness, carry out advocacy and support domestic programmes: this partner is called Islamic Relief UK (IRUK).
Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Supporter Relations Database Coordinator’ on a 12 months fixed-term contract, to be based from its Waterloo office, London. The organisation is currently operating to a hybrid working model.
The role will administer the entry of data on donations and supporter details and maintaining supporter records ensuring that information held is accurate, appropriate and up to date.
The successful candidate must have:
- Experience of working on a CRM system previously - raiser's edge specifically will be preferred.
- Demonstrable experience in a similar role that includes working with complex databases, troubleshooting problems, analysing information and data, designing queries and reports and creating operational procedures.
- Proficient user of Raisers Edge with proven experience of importing and data cleaning.
- Ability to work in a methodical manner.
- Able to work in a fast-paced environment while being flexible and detail-oriented.
- Numerate and literate with a good standard of education.
- Fast and accurate data entry skills.
- Ability to work collaboratively with internal and external stakeholders as part of a team.
- Working knowledge of Gift Aid rules and HMRC claim requirements.
- Knowledge of the principles of database management and donor development.
- Demonstrable problem-solving skills, working on own initiative to identify problems and apply the most effective and accurate solutions with a focus on service improvement.
- Ability to organise and prioritise own work and meet deadlines.
- Excellent project management skills.
- Excellent knowledge of Microsoft Office suite, including Word and Excel.
- Ability to remain calm under pressure.
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
We are working with a fantastic charity to recruit their Prospect and Operations Specialist, you will lead on the development of processes and procedures as well as high quality prospect research and development.
You will collaborate with fundraising, data, supporter journey and supporter care teams to ensure joined up working, best practice, and delivery. You will lead on prospect research and due diligence for the charity working closely with external partners and internal stakeholders.
Main areas of work for the Prospect and Operations Specialist:
- Prospect research
- Due diligence
- Create reports and profiles
- Presenting analysis to stakeholders
- Management of suppliers
Essential criteria for the Prospect and Operations Specialist:
- Previous experience of leading a prospect research function
- Ability to liaise, negotiate and influence senior stakeholders
- Excellent communication skills
If you would like to have an informal discussion, please email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
One of the oldest hospices in the country, for over 50 years St Joseph’s Hospice has been passionate about providing high-quality, professional nursing care within a peaceful, home from home environment.
"My father-in-law spent the last few weeks of his life there and the care he and his family received was second to none. Being perfectly honest when my turn comes if I am not lucky enough to die peacefully in my sleep then this is where I would want to be.".
Surrounded by 12 acres of beautiful woodland garden the hospice cares for around 200 patients, and their families, every year from across a diverse geographical area, which includes Sefton, Liverpool and West Lancashire. All of the invaluable services the hospice provides, which include bereavement services, are entirely free of charge to patients and their families despite costing around £10k per day to run, so the hospice is largely dependent on fundraised income.
We are looking for a committed and enthusiastic Community & Events Fundraiser to join the ambitious and dedicated Fundraising Team at the hospice.
The Role
As a Community & Events Fundraiser you will be responsible for developing and implementing a programme of vibrant, commercially successful fundraising events. Duties will include:
- Managing community fundraising and building relationships with donors to maximise income.
- Recruiting and managing the Fundraising volunteers.
- Supporting the Income & Business Development Manager in delivering the annual objectives and targets.
- Attending third party fundraising events to offer support and promote the hospice within the community
The Person
To be considered for this exciting opportunity you will have excellent people skills with the ability to enthuse and motivate others. Proven experience of fundraising and events would be ideal, however we are keen to hear from people with transferable backgrounds including volunteering, business development/ sales or account management.
You will have a creative and proactive approach to all areas of work, with the capability to successfully lead a team by example and collaborate with others. You will also have superb numeracy and planning skills with a flair for social media.
With strong written and verbal communication skills, and a passion for fundraising, community and events, this could be the next rewarding step in your fundraising career.
Why St Joseph’s Hospice?
This is an incredibly exciting time to join the small but mighty fundraising team to really make your mark and be part of setting the fundraising agenda at St Joseph’s. This is a role with scope for development for the right candidate. The Hospice also offers a fantastic range of benefits including:
- Employer contributory pension scheme
- 6 weeks annual leave
- Access to an Employee Assistance Programme
- Free onsite parking.
If this sounds like the type of environment that would suit you for the next phase of your career, then get in touch! The role is permanent and full-time. Whilst this role is based at the hospice in Thornton, you will be out and about meeting potential donors/supporters therefore a Driving license and access to a vehicle is essential. There is also flexibility to work some of the time at home. The role will also involve attendance at events – some of which occurring out of hours – evenings and weekends – in the local area.
If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie or Leanne at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity, and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.
Are you a policy professional looking for your next step?
The Fundraising Regulator is the independent regulator of charitable fundraising in England, Wales, and Northern Ireland. They stand up for best practices in fundraising, to protect donors and support the vital work of fundraisers. The Fundraising Regulator is seeking a talented Policy Officer to join their dynamic team. The organisation operates a flexible hybrid work pattern between its central London office and home working.
The Fundraising Regulator is committed to diversity, equality, and inclusion. They want their workforce to be truly representative of the society they are here to support and protect so that they can regulate effectively. They also want each employee to feel respected and able to give their best. They do this by operating a fair and inclusive recruitment process, which aims to reach a diverse pool of candidates. This is supported by a range of policies that encourage a flexible and supportive working environment. If you require any part of this application or interview process to be adjusted to accommodate your needs, please let us know.
As a Policy Officer, you will be instrumental in developing and implementing evidence-based policy work across the organisation. Reporting to the Policy Manager, you will manage multiple projects, contribute to the development of the Code of Fundraising Practice, and generate insightful, evidence-based reports. Your responsibilities will include handling enquiries from fundraisers and the public, identifying trends and emerging issues to inform policy development, and drafting clear and concise correspondence on complex matters. You will also engage with stakeholders, including fundraisers, charities, and regulators, to promote best practices in fundraising. Additionally, you will support the Policy Manager and Head of Policy in ensuring effective operations of the Board and Committees.
The ideal candidate would have experience in a policy, regulatory, or similar environment, with strong investigative research and analytical skills. Excellent verbal and written communication skills are essential, along with the ability to manage multiple projects and effectively prioritise tasks. You should demonstrate strong ethical standards, a commitment to working with integrity, and a solid understanding of legal frameworks. Strong stakeholder engagement skills and the ability to work effectively within a small team are also crucial. While not essential, knowledge of charities, regulation, and/or the Code of Fundraising Practice would be beneficial. This role offers a unique opportunity to contribute to the development of fundraising standards and make a meaningful impact in the charitable sector. If you are passionate about policy work and eager to be part of an organisation that values diversity, learning, and collaboration, we encourage you to apply.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Location: Hybrid- from any one of our services (High Wycombe, Aylesbury, Chesham, Buckingham) and home working
Travel: Between our offices and to and from community/ fundraising events. A drivers licence and access to a car is essential for this role. Travel expenses will be paid from your designated place of work.
Role Outline
This new role for Citizens Advice Bucks provides a great opportunity for someone to join our supportive fundraising team at an exciting time when we look to expand the way in which we engage our local community and fundraise. The role will work with colleagues across the charity including our Communications team. will play a key role in raising awareness of Citizens Advice Bucks in the County, engaging with existing and new supporters/partners through a variety of community and fundraising events.
Helping the fundraising team attract new supporters, take care of existing ones, managing our community events, challenge events, individual and regular giving and small grants income streams and explore new fundraising opportunities.
Working with our Comms team to design exciting and relevant materials and social media content to promote community events and fundraising opportunities.
About Citizens advice Bucks
As of April 2021, Citizens Advice Chiltern, Aylesbury Vale and High Wycombe came together to form Citizens Advice Bucks, an independent and volunteer-based charity. Each year thousands of people come to us for free impartial advice on the challenges they face including; debt, benefits, housing, food poverty, energy bills, matrimonial issues and so much more.
We know in times of crisis, having access to reliable support and guidance can make all the difference and
our highly skilled staff and volunteers help us do that. Last year they:
- Helped 7,518 clients with 34,928 issues.
- Engaged in 1,203 webchats.
- Answered 4,450 calls of which 502 were to the food crisis line.
- Had 3,631 in person conversations leading to 972 client appointments.
- Helped clients gain additional income worth £2.5million
Together, we hope to build a more promising future for people in Bucks!
Why work for us
You will be joining a supportive team of over 50 staff and around 80 volunteers all determined to do our best for our clients. Our core values are that we are client-centered, friendly, kind, professional and that we respect our clients, ourselves and each other.
As a paid member of our team some of the benefits you will receive include:
- 25 days leave plus statutory bank holiday (pro rata per year for part time roles)
- Travel expenses paid when working away from your contracted office
- Generous employer pension contribution
- A company that is committed to its employees, valuing their knowledge, creativity and flexibility
- Ongoing personal training and development
- The chance to work with amazing people and a nationally recognised charity
- Access to our Employee Assistance Programme, Health Assured and Mental Health First Aiders.
Citizens Advice Bucks is an equal opportunities employer. We actively celebrate diversity, promote equality
and challenge discrimination.
How to apply
If you feel you have the desire, enthusiasm and skills for this role and are interested in joining us as we embark on our new fundraising journey, you can apply by sending a cover letter (no more than 2 A4 pages) detailing why and how you feel you are a good match for this role, demonstrating how your experience matches the job description and person specification.
Please send this across along with a copy of your current CV, you can find the email on our vacancy page via the Apply button.
If, after review we agree that the role is indeed a suitable match we will be in contact to arrange an interview. The interview process will enable us to understand a little more about you, your experience and why you wish to work for us. It will also provide you with an opportunity to meet the team and ask us any questions you may have.
The deadline for applications is the 30th of September, we will contact applicants in the first week of October to let you know the outcome of your application and invite you for interview, if successful.
We look forward to hearing from you!
Job Title - Senior Research and Child Participation Officer
Contract - Permanent
Hours – 35 hours per week
Salary - £42,000 to £45,000 (depending on experience)
Location - Coram International, Coram Community Campus, 41 Brunswick Square, London WC1N 2QA
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram International is a consultancy team based at the Coram Children’s Legal Centre in London. Our team works with UN agencies, international charities and governments around the world to promote and protect children’s rights.
Our work involves providing technical expertise to support the development of laws, policies and programmes to protect children’s rights as well as training and research covering a broad range of thematic areas. Our thematic areas of focus include: the treatment of children within criminal justice systems; violence against children and child protection; protecting the rights of children in the context of migration and asylum; child marriage; adolescents’ access to sexual and reproductive health rights; the rights of children in the context of armed conflict and terrorism; and many others. We work in countries throughout the world.
We are seeking a social researcher, with strong knowledge and expertise in child participation to contribute to all aspects of our work. The position will mainly involve taking a lead role in designing and implementing research studies, assessments, evaluations, mapping and situational analyses relating to children. We are particularly interested in the candidate having a background in participatory work with children. International travel to the range of countries in which Coram International works is an essential part of this role and will be for periods of between 1 to 3 weeks (per mission), up to a total of approximately 3 months per year.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 23:59:59pm, 11th October 2024
Interview date: Weeks commencing Oct 14th and Oct 21st
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
The role
Cruse Bereavement Support is the UK’s leading Bereavement charity. We help people through one of the most painful times of their lives through bereavement support, information and campaigning.
We’re looking for an organised, enthusiastic Fundraising Administrator to support our Public Fundraising Team to deliver some ambitious targets.
You will be responsible for ensuring the best possible supporter experience for our donors and fundraisers, including support with digital engagement. Reporting to the Individual Giving and Legacy Manager, you will deliver excellent customer care to supporters responding to enquiries and thanking them for their support, you’ll work within our database to maintain the quality of information available and assist with gift processing, as well as many other activities to help drive income and ensure all our supporters are valued at all times.
You will work in a small and friendly team in a very busy and diverse role. Possessing excellent organisational skills and ability to work to deadlines is essential as well as strong IT skills. The ability to build strong relationships with colleagues, supporters and volunteers will be a huge asset in this important role for the charity.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is Wednesday 02nd Oct with interviews taking place on Weds 9th Oct, via zoom.
Please be advised that if you do not hear from us by Tuesday 08th Oct, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Harris Hill are delighted to be partnering with a leading health research charity, in their search for a Trusts and Corporate Prospect Researcher.
This is an exciting role to join a dynamic team, contributing over £2m to our fundraising income, with ambitions to grow. You will play an important part in building the Trusts and Corporates pipeline for the charity.
As Trusts and Corporate Prospect Researcher, you will identify and qualify new prospects and provide research to support the fundraising teams to make informed decisions to engage, cultivate and solicit gifts from Trusts, Foundations and corporate networks. You will provide insights into new areas of prospecting to continually replenish the prospect pipeline with high-capacity prospects in order to meet current and future income targets. You will implement a Prospect Research Strategy aligned to the charity and their strategic areas. You will also work collaboratively with other teams and stakeholders within the charity to ensure they are maximising cross-working opportunities.
To be considered for this role, you will need:
- Experience of researching high net worth individuals, company Directors, and/or family Trust and Foundations Boards identifying capacity, propensity and affinity to the cause.
- Strong understanding of due diligence, data protection and the latest GDPR and ICO updates. Ability to gather information from the public domain in accordance with GDPR, Data protection regulation, IoF and charity law.
- Experience of producing accurate, unbiased, concise snapshot research as well as more in-depth research profiles detailed reports, network mapping and analysis on donors and prospects.
- Understanding of the principles of Philanthropy fundraising practices and donor motivations.
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 020 7820 7332.
Salary: £34,000
Permanent, Full-time (35 hours per week)
Location: Milton Keynes with hybrid working
Applications are being reviewed on a rolling basis, so please send your CV to Dominic ASAP.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.
Title: Administrative Coordinator
Location: Abuja, Nigeria or Accra, Ghana
Contract: Two-year fixed term contract
Salary: Local Terms and Conditions apply
About the role
The Reaching the Last Mile Africa (RLM) programme is a significant, intricate initiative spanning multiple countries and years, dedicated to eradicating onchocerciasis and lymphatic filariasis (OV and LF).
The primary objective of this position is to ensure the smooth and efficient operation of the RLM programme. This will be achieved by coordinating administrative and support systems, procedures, and sub-teams essential for the programme’s management.
Principle Accountabilities
- Ensure professional support for all external NTD meetings with donors and international partners, including logistics, room bookings, agendas, slides, recording, virtual participation, and minute documentation and distribution.
- Coordinate support for regular internal RLM meetings, such as bi-weekly calls, by managing invites, agendas, and minutes.
- Assist with large-scale events organised by RLM, including drafting and sending invites, liaising with the event organisation team, and supporting agenda and materials development.
- Assemble information for presentations, communications, and reports, and manage internal document storage systems (Microsoft SharePoint and Teams).
- Support the RLM team, NTDs Directorate, and Institutional Funding Team in compiling key donor milestone reports and other programme outputs, coordinating reviews, presentation, and distribution.
- Provide administrative and coordination support to the RLM Systems Strengthening Committee, including liaising with members, scheduling meetings, preparing slides, taking minutes, and ensuring follow-up on action points.
- Provide travel support to the Executive Director, Deputy Director and SPO where requested. Accurately handle all travel arrangements, including hotel reservation, flight reservations and ticket purchases, visas and other immigration requirements
The principal accountabilities are not an exhaustive list of tasks. The need for flexibility is required and the postholder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed. Please see the Job Description for full details.
About you
The Administrative Coordinator is a highly organised and detail-oriented professional with a strong background in administrative support and coordination. This individual excels in managing multiple tasks simultaneously, ensuring efficient meeting logistics, and supporting large-scale events. Proficiency in using Microsoft SharePoint and Teams for document management is essential, along with excellent communication skills to liaise effectively with various stakeholders. The Coordinator is adept at compiling reports, managing consultancy agreements, and providing comprehensive travel support.
Jobholder Requirements
Essential:
- Relevant qualification in Administration, Management, or a related field, or equivalent professional experience.
- Significant experience in an administrative role within a reputable INGO or similar organisation.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Highly organised, proactive, and capable of managing multiple tasks in a fast-paced environment.
Desirable:
- Strong time management skills and the ability to prioritise effectively.
- Excellent attention to detail and the ability to express information clearly and concisely.
- Tenacity to persevere with objectives until they are accomplished.
- Strong team working skills and the ability to collaborate effectively with various stakeholders
- Proficiency in speaking French is desirable.
Closing date: 30 September 2024
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
Harris Hill is thrilled to be partnering with a global charity in the search for an enthusiastic and committed Database Officer. If you are a CRM expert with excellent attention to detail, this could be the perfect opportunity for you!
In this role, you will focus on managing and maintaining the organisation’s donor and supporter database, ensuring data accuracy and integrity, while streamlining processes for data entry and reporting. You will have opportunity to work in a charity with a rich history of supporting a vital yet often overlooked workforce, the role provides both professional growth and the chance to be part of an important humanitarian cause.
Title: Database Officer
Hours: Full time, permanent.
Salary: £33,000 - £35,000 per annum plus benefits
Location: London with 1 day per week (Monday) working in the office
Closing date: Friday 4th October at 12pm
1st stage interviews will be held in person, week commencing 14th October, and the 2nd stage will be held in person the week commencing 21st October.
More about the role:
As Database Officer, you’ll play a pivotal role in maintaining the organisation’s Raiser’s Edge database, ensuring data accuracy and supporting their fundraising efforts. You’ll collaborate with various teams, providing data insights, handling donations, and ensuring compliance with data protection regulations. Your work will directly impact the charity’s ability to connect with donors and drive fundraising initiatives, helping them continue their vital work.
Key Responsibilities:
- Manage and maintain the Raiser’s Edge database, ensuring data accuracy.
- Support the Development Team with data queries and reporting.
- Process and reconcile donations and assist with direct debit and gift aid claims.
- Provide database access support and training to colleagues.
This role offers the opportunity to work in a supportive, mission-driven environment, where your contributions will have a real, lasting impact. If you're detail-oriented, collaborative, and eager to use your data expertise for a worthy cause, I’d love to hear from you.
To apply for this role and for further details, including a job description and person specification, please email Faye at Harris Hill or apply to this advert.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Global Health 50/50
Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across other sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.
At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to drive [KB1] reform.
While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, particularly in diverse geographies, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.
Context
Through our flagship report and Gender and Health Index, GH5050 provides the only birds-eye view of gender, inclusion and equality in the global health system today. The report assesses 200 organisations annually across a core set of variables on policies and practices to tackle power and privilege imbalances within the workplace, the gender and geography of organisational leadership, and whether gender is considered in any organisations' external-facing programmatic or policy work.
In addition to the annual report, GH5050 also produces a range of other evidence-informed outputs, including thematic reports relating to equality and diversity in the workplace (e.g. on gender pay gap), and policy briefs about strategies for organisational change.
GH5050 is expanding into new sectors beyond health and will increasingly support analysis at the country level. The successful candidate for this post is expected to play an integral role in contributing to the growth of GH5050, as well as taking a leading role in developing these new areas of work and leading and managing research staff across three sectoral workstreams.
Role Summary
This is an exciting opportunity to play a leadership role in a world-leading gender accountability and advocacy initiative. You will join a small and growing team of staff working at GH5050, taking responsibility for a large body of research and its associated impact. This role will be instrumental in exercising leadership for research and impact as GH5050 expands into two new sectors and more work at the country level.
We are looking for a motivated, dynamic, proactive, organised and experienced team player to assume this key leadership role. We encourage applications from people who meet the person specification and are interested in taking on the tasks and responsibilities as well as identifying and grasping new opportunities in this key position in GH5050.
Role Responsibilities
Ensure delivery of rigorous and impactful research outputs across several thematic sectors at global and country levels: Overall responsibility for production (research design, coordination, time management, analysis, writing, production) and dissemination of rigorous research outputs including reports, indices and data visualisations. This will include identifying, liaising with and guiding external writers that may be required to support the delivery of outputs.
Manage, develop and motivate a diverse team of dispersed multisectoral and multidisciplinary researchers: Responsible for line management of sector specialists (health, law/justice and economics/finance) and their teams which include consultant researchers dispersed across the globe. This will entail recruitment, performance management, talent development and team building of GH5050 researchers as well as capacity building of researchers in partner organisations.
Manage a range of partnerships: Responsible for developing, maintaining and growing research and advocacy partnerships with external teams across the globe, through the application of principles and practice of equitable research partnerships.
Report to external stakeholders: Ensuring timely and accurate reporting of activities and impact to GH5050 donors using specified templates for reporting.
Ensure internal communications: Provision of regular updates on research progress, including identifying and flagging risks to achieving research objectives. Identification of risk mitigation or management strategies as appropriate.
Ensure external communications-including stakeholder engagement: In collaboration with GH5050 communications and engagement specialists, ensuring that research outputs are disseminated for maximum impact. Developing and maintaining regular engagement and communications with organisations included in the sectoral reports (at global and national levels). Willingness to travel to present at external conferences, stakeholder meetings, and other events as appropriate.
Track impact: Develop and maintain a rigorous system to track the impact of GH5050 research and engagement. Work with communications and advocacy staff to capture and communicate impact and stories of change.
Ensure sound financial management: Budget responsibility for research projects and activities. Regular liaison with head of operations and head of budget in GH5050 to ensure that spend and projections are on track to be balanced. Ensure that research teams report expenditures according to agreed budget parameters and regulations (set by UK Charity Commission, donors, auditors).
Support resource mobilisation: In collaboration with the rest of the senior team, cultivate relationships with existing and potential supporters of the work of GH5050 and identify opportunities for new research work and collaborations. Take ownership of grant and to a limited degree peer-review academic grant proposal development.
While peer-reviewed publications are not a primary aim of GH5050, we encourage our researchers to publish in the academic literature and when they do so to practice equitable partnership practices in relation to authorship.
Any other tasks that may be reasonably required.
Person specification
· PhD level qualification preferred. If Masters level qualification then equivalent and demonstrable relevant professional level experience
· Recognised thought leader in research, preferable in relation to gender equality
· Experience conducting mixed methods research, including innovative methods of data collection, indicator development, database management, and qualitative and quantitative analysis and interpretation
· Experience in research project management, ideally within an academic and/or policy environment
· Experience in policy analysis and developing recommendations based on this analysis
· Knowledge of gender and its relationship to: (i) research/evidence methods (e.g. policy analysis); iii) opportunities/discrimination in the workplace; (iii) and/or approaches to organisational change, would be an advantage
· Excellent verbal and written communication skills in English, and experience producing clear, concise, engaging and evidence-led written outputs such as reports, policy briefs, academic papers and op-eds
· Experience of effectively managing a team, with excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely
· Experience working independently and effective decision making to manage competing priorities and ensure projects are delivered on time and to a high standard
· High level of proficiency in MS Excel and experience in using a wide range of software, including data visualisation packages
Competencies
· Attention to detail and high level of accuracy
· Excellent organisational and planning skills
· Ability to work both independently and collaboratively within a multidisciplinary team
· Knowledge and experience in at least one research method relevant to the work of GH5050
· Ability to work to deadlines
· Self-starting skills
· An organised approach to time and project management
· Strong cultural competencies with experience in developing and maintaining research partnerships across a variety of settings and contexts
· A commitment to social justice and gender justice
All Staff are required to:
● Demonstrate commitment to GH5050’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity
● Ensure that they have read and understood all mandatory policies and procedures
● Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity
● Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements
● Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity
● Undertake training as required
● Attend staff and team meetings as required
● Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors
● To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge
● Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities
Our generous staff benefits include:
· 28 days annual leave, plus bank holidays. In addition, we may provide 3 days leave over the Christmas and New Year period
· Flexible working arrangements – mainly remote working and with at least 1-2 days per week in the Cambridge office
· 5% employer pension contribution
· Employee assistance programme (EAP) via Health Assured
· Professional development and training
Global Health 50/50 wants to fast-forward the pace of change to make global health more gender equal.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Blue Marine Foundation seeks to protect and restore life in the ocean, aiming to see at least 30 per cent of the world’s oceans protected by 2030. We are a London-based NGO, with around 50 projects in 25 countries around the world.
Blue Marine is seeking a campaigner to join our policy and media team. This new position will report to the Director of Ocean and Climate. The responsibilities will be to manage a discreet, one year, global marine conservation campaign. This will include managing relationships between the campaign team, NGO partners, influencers and political stakeholders.
We value diversity and are committed to equality and creating an inclusive culture. We welcome applications from all sections of the community and will support you to reach your full potential.
Role and Responsibilities:
Reporting to the Director, Ocean and Climate, you will:
· Tightly manage a discreet global campaign with a complex network for international stakeholders
· Manage delicate, political nuance to ensure campaign success
· Represent the campaign in international fora where necessary
· Communicate clearly and effectively about the need for the campaign
· Lead on implementation of campaign strategy, delivery against workplan and ultimately campaign success
· Bring your own network, innovation and creativity to the role
· Work with the grant manager and Blue Marine’s finance team to accurately deploy budget
· Support the grant manager with progress reporting to donors, reporting impact of your work
Personal specification
This role concerns a discreet one year (initially) political campaign. The ideal candidate will be an experienced professional campaigner, with a track record of achieving impact for the marine environment. They will already be gaining momentum in the sector, with the ability to implement campaigns, understanding the complex political dynamics that go into ocean governance. Experience in the southern ocean, central and south America and at international ocean fora will all be beneficial to the role. An eye for technical detail, organisational rigour when it comes to delivery against workplans and the stamina and temerity to see campaigns through to their conclusion will all be useful in this role.
You will uphold Blue Marine’s values and always embody this behaviour internally and externally. Blue Marine is committed to supporting staff with extensive training and will support the successful candidate in developing skills required for the role.
Skills and Experience
· Essential: Campaign experience and an understanding of marine conservation.
· Essential: Ability to manage complex stakeholders groups, with rigorous attention to detail.
· Essential: Excellent written and verbal communications skills./
· Essential: A clear understanding of global geopolitics, particularly in central and south America, with a proven ability to communicate nuanced political positions.
· Highly desirable: Experience working with multiple stakeholders to tight deadlines.
· Highly desirable: Experience delivering marine conservation campaigns.
· Highly desirable: Understanding of media and press.
· Highly desirable: Fluent Spanish.
Qualities
· Enthusiasm for the conservation of the environment, climate and oceans.
· Self-motivated, able to work on own initiative and with a hands-on approach.
· Able to prioritise and deal effectively with a busy workload in a dynamic environment.
· Comfortable working to tight deadlines with multiple stakeholders.
· Honest and discreet when dealing with personal and confidential information.
· Able to learn quickly and adapt to developing processes and systems.
· Embody Blue Marine’s core values of being:
o Brave, innovative and pioneering
o Compassionate, supportive and responsible
o Empowering
o Equitable
o Respectful
o Collaborative
Application deadline: 1st October 2024. Interviews will be ongoing throughout the application period. We reserve the right to close applications early, if we receive sufficient applications for the role.
Are you a skilled communicator with a passion for customer service, an attention to detail, and an ability to support teams to deliver amazing results? Are you looking for a role that makes a tangible difference to the lives of others in an environment where you can personally grow and succeed?
At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We are looking for an ambitious, passionate and confident individual to join our charity. An integral role, you will provide operational, administrative, account management and customer service support and build and maintain long-term relationships with our charity supporters
To be successful in this role you will:
- Have previous experience in a busy sales, fundraising, or customer facing role
- Experience of providing exceptional customer service to internal and external customers
- Excellent verbal and non-verbal communication skills, both face to face and over the phone
- Strong written communication skills, including in emails and the creation of materials
- Excellent time management skills with the ability to balance multiple demands and priorities
- Friendly, approachable and empathetic to others needs
- Be self-motivated, independent, and target-driven
- Be a driver with a full clean driving license, and own a car preferable
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is midnight 3rd October Interviews will be held in Birmingham on 9th October . Please note, we will close applications early if we receive sufficient applications.
The client requests no contact from agencies or media sales.