Donor Care Officer Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ethiopiaid is a small charity that makes a big impact in Ethiopia. Our approach is simple, and it works. We partner with local NGOs in Ethiopia to provide the funding they need to put their programmes into action.
Our dedicated and friendly team of nine staff are based in central Bath and we are seeking someone to join us in the Partnerships team to focus on growing income from trusts and foundations, support fundraising from high-net worth individuals, and provide administration support to our CEO.
Working with the Senior Partnerships Manager and Partnerships Manager you will focus on developing our small portfolio of existing trusts and foundations as well as prospects, support with delivering excellent stewardship and engagement, and lead on prospect research to attract and secure new funders.
As part of a small energetic team, you will also contribute to the growth of income from high-net worth individuals and the delivery of wider team objectives.
- Location: Central Bath – 2 core days a week in the office with opportunity to work from home the remaining 3.
- Hours: Full time (40 hours per week, incl lunch)
- Benefits: Salary £24,600, annual leave 27 days + UK public holidays, matched pension contributions - 5% of salary after probationary period.
- Contract length: Permanent (subject to probation)
- Application deadline: Friday 18th October 2024 at 5pm
- Reporting to: Partnerships Manager
- Start date: ASAP
Ethiopiaid Office Culture:
We are a professional, yet relaxed, office with a flexible work structure (core hours 9.30am to 3.30pm). The team are expected to work two days a week in the office, with an option to work flexibly on the other days from home if you can provide a suitable office set up. As a small team, we have a warm and collaborative work environment with opportunities to develop your skillset in areas in - and outside of - your job role.
Our Bath office is close to main transport links, walking distance from local shops, cafes, and restaurants. We have a small garden courtyard, space for those who wish to cycle in to store their bikes, on-site shower and changing facilities.
Essential requirements:
- Excellent verbal and writing skills, with attention to detail and accuracy
- Good research skills, able to digest and summarise complex information into easy to communicate language
- Ability to work to deadlines and targets
- Able to manage multiple projects at the same time
- Competency in Raisers Edge database or a similar CRM platform and Microsoft Office
- Ability to work both independently and as part of a small team
- Willingness to be ‘hands on’ and take the initiative
- Flexibility to work occasional evenings/weekends (attending events, donor visits)
- Must live within easy commuting distance to our office in Bath.
Desirable requirements:
- Experience/ understanding of one of the following areas would be an advantage: Individual Giving, Grantmakers or Major Donor fundraising
- Donor stewardship experience
Whilst a degree is an advantage it is not a requirement for this role. We are seeking someone who can
demonstrate an ability to write clearly and to a high standard, with good verbal communication skills, pays
attention to detail, enjoys researching, is quick to learn and not afraid to ask question.
IMPORTANT POINTS TO NOTE
- This position is only open to those with the right to work in the UK.
- This role focuses on delivering income against fundraising targets and is not programme orientated.
- Applications received without a covering letter or a CV will not be considered.
- Interviews are anticipated to take place via Zoom in the first instance.
- We have the right to end the admissions process at any stage.
The client requests no contact from agencies or media sales.
·Do you have experience of implementing a fundraising strategy in line with the ambition of an organisation?
·Do you have knowledge about fundraising in the arts sector, including best practice, trends, opportunities and challenges?
·Do you have experience of working collaboratively with colleagues across different areas of an organisations operations i.e., finance and education?
·Do you have experience of working with a CRM system to support your workflow and track progress as well as record financial data?
·Do you have previous experience of writing successful Trusts and Foundations applications?
·Do you have knowledge of GDPR, data protection and fundraising compliance?
·Do you have line management experience?
If you have some or all of the experience mentioned above - we would love to hear from you!
Matthew Bourne’s New Adventures is an award-winning, ground-breaking British dance-theatre company, famous for telling stories with a unique theatrical twist. Since 1987 New Adventures has changed the popularity of dance in Britain, creating works that have altered the public perception of what is possible when it comes to telling stories without words.
New Adventures is a charity, and its principal funder is Arts Council England. As well as producing award-winning productions which dazzle audiences across the globe, New Adventures is committed to playing a meaningful role in diversifying the dance landscape for future generations. The company’s Take Part work reaches thousands each year through transformative workshops and masterclasses to schools and communities across Britain; the company’s many strands of talent development work nurture the best emerging talent from communities across the UK, springboarding them into our company and the wider sector.
The Head of Development will support Matthew Bourne’s artistic vision by leading on the development and delivery of the New Adventures Fundraising Strategy to maximise voluntary income, particularly through Trusts and Foundations and Major Gifts. The post holder will work proactively to identify, cultivate engage and maintain excellent relationships with new and current donors and supporters as well as supporting the cultivation and stewardship of Corporate Supporters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A small and friendly local charity is looking for someone who is organised with excellent communication skills who is keen to learn, develop and/or share their fundraising skills. This role would suit someone who is looking for a career change or has recently graudated and would like to become an excellent charity fundraiser or an experienced fundraiser who is keen to develop their skills and expertise to inform an imaginative fundraising strategy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Group Finance Officer
Location: Office (Bristol, UK) at least 1 day each week, option to work remotely for remaining days.
Contract type: Permanent contract
Hours: Full time, 35 hours a week
Salary: £31,228+ competitive holiday +pension
Closing date: 30th of September 2024
About Tree Aid:
Tree Aid works with people in the drylands of Africa to tackle poverty and the effects of the climate crisis by growing trees and restoring and protecting land. As part of the Great Green Wall movement, we work where trees are needed most, where temperatures are soaring, and fertile land is vanishing at a terrifying rate. Our pioneering approach has been developed over 36 years of operating. We believe in empowering local communities with the tools and training they need to restore and maintain their environment.
About the role:
This is a fantastic opportunity for a Group Finance Officer to join a dynamic Finance team at a growing international development charity based in Bristol, delivering transformational change for some of the world’s most vulnerable people, living on the frontlines of the climate crisis.
Main duties:
Working within the Finance team, the Group Finance Officer’s role will include:
· Providing ongoing financial support to all overseas teams.
· Ensuring continuing integrity of Tree Aid’s financial records and internal controls.
· Contribute to the ongoing development of financial systems, reports and procedures.
· Supporting in conducting internal audits of overseas offices.
About you:
The ideal candidate will be pursuing a professional accounting qualification and a minimum of 3 years’ experience in finance management, preferably with an overseas development organisation.
They will have excellent interpersonal skills, an ability to work calmly under pressure to deliver outputs on-time and to a high quality.
Above all they will be inspired by TREE AID’s mission to alleviate poverty sustainably whilst improving the environment, you will be committed to empowering families in some of the world's poorest countries to thrive, rather than just survive.
Benefits:
Optional benefits of working at Tree Aid include:
- A contributory pension scheme (you contribute at least 2% and we will contribute 6%)
- 33 days holiday (inc bank holidays) +1 more day per year up to 38 holiday days
- Flexible, hybrid working
- Quarterly social events
- Opportunity to take free weekly French lessons to support communication with our colleagues in West Africa
Key documents:
- Group Finance Officer Job Description and person specification
- Equal opportunities monitoring form
Our approach to recruitment:
We recruit with openness and transparency. We employ people on the basis of their ability to carry out the role being recruited for. We ensure that no applicant receives less favourable treatment than any other on the grounds of disability, gender, race, religion or belief, age, sexual orientation, marital status, parental status, caring responsibilities or hours of work.
Our Values
- We stand together and respect the people we work for and with
- We are bold, ambitious and determined
- We are professional. We work effectively and efficiently to a high standard and are experts in our field
- We have integrity. We are honest, transparent and accountable
- We are always learning. We review and adapt to maximise our impact for the people we are helping
The client requests no contact from agencies or media sales.
At St Nicholas Hospice Care, the purpose of the Fundraising team is to inspire, engage and retain supporters to maximise voluntary income. We put our patients, families and all who benefit from our services at the heart of what we do and strive to build lasting, value-driven relationships with our supporters. We do this by delivering a portfolio of engaging donation and fundraising opportunities.
This is an exciting opportunity to join the team as an Individual Giving Manager, a new role which will grow our income from Individual Giving (including donations, appeals, regular giving, gift aid, in-memory giving and legacies/gifts in wills), across a range of in-person, print and digital channels and campaigns.
The successful candidate will lead and develop the individual giving and legacy team to deliver on specific income targets through a range of activities and develop our Gifts in Wills and In Memory giving opportunities as well as our Mid-and High Level Giving Programmes.
They will also work with the Supporter Care Manager to deliver exceptional supporter care, ensuring that our donors and supporters feel valued and engaged.
Candidates will have previous experiences of working in a fundraising or sales and marketing environment and a proven track record of preparing successful campaigns and programmes of activity.
As an employee of St Nicholas Hospice Care you would receive the following benefits:
·25 days holiday increasing to 29 with length of service (pro-rata if part-time)
·Enhanced Occupational sick pay scheme
·Company pension scheme or continuation of current NHS pension plan (subject to criteria)
·Life assurance
·Access to Blue Light Card scheme with a range of discounts
· Free onsite parking
· Excellent training and development opportunities
· Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)
· Opportunities to attend staff social events arranged by our social committee
· Provision of home-made meals available for staff in our onsite bistro
Closing Date: 30 September 2024 at 09:00
Interview Date: 15 October 2024
The client requests no contact from agencies or media sales.
Location: Hybrid- from any one of our services (High Wycombe, Aylesbury, Chesham, Buckingham) and home working
Travel: Between our offices and to and from community/ fundraising events. A drivers licence and access to a car is essential for this role. Travel expenses will be paid from your designated place of work.
Role Outline
This new role for Citizens Advice Bucks provides a great opportunity for someone to join our supportive fundraising team at an exciting time when we look to expand the way in which we engage our local community and fundraise. The role will work with colleagues across the charity including our Communications team. will play a key role in raising awareness of Citizens Advice Bucks in the County, engaging with existing and new supporters/partners through a variety of community and fundraising events.
Helping the fundraising team attract new supporters, take care of existing ones, managing our community events, challenge events, individual and regular giving and small grants income streams and explore new fundraising opportunities.
Working with our Comms team to design exciting and relevant materials and social media content to promote community events and fundraising opportunities.
About Citizens advice Bucks
As of April 2021, Citizens Advice Chiltern, Aylesbury Vale and High Wycombe came together to form Citizens Advice Bucks, an independent and volunteer-based charity. Each year thousands of people come to us for free impartial advice on the challenges they face including; debt, benefits, housing, food poverty, energy bills, matrimonial issues and so much more.
We know in times of crisis, having access to reliable support and guidance can make all the difference and
our highly skilled staff and volunteers help us do that. Last year they:
- Helped 7,518 clients with 34,928 issues.
- Engaged in 1,203 webchats.
- Answered 4,450 calls of which 502 were to the food crisis line.
- Had 3,631 in person conversations leading to 972 client appointments.
- Helped clients gain additional income worth £2.5million
Together, we hope to build a more promising future for people in Bucks!
Why work for us
You will be joining a supportive team of over 50 staff and around 80 volunteers all determined to do our best for our clients. Our core values are that we are client-centered, friendly, kind, professional and that we respect our clients, ourselves and each other.
As a paid member of our team some of the benefits you will receive include:
- 25 days leave plus statutory bank holiday (pro rata per year for part time roles)
- Travel expenses paid when working away from your contracted office
- Generous employer pension contribution
- A company that is committed to its employees, valuing their knowledge, creativity and flexibility
- Ongoing personal training and development
- The chance to work with amazing people and a nationally recognised charity
- Access to our Employee Assistance Programme, Health Assured and Mental Health First Aiders.
Citizens Advice Bucks is an equal opportunities employer. We actively celebrate diversity, promote equality
and challenge discrimination.
How to apply
If you feel you have the desire, enthusiasm and skills for this role and are interested in joining us as we embark on our new fundraising journey, you can apply by sending a cover letter (no more than 2 A4 pages) detailing why and how you feel you are a good match for this role, demonstrating how your experience matches the job description and person specification.
Please send this across along with a copy of your current CV, you can find the email on our vacancy page via the Apply button.
If, after review we agree that the role is indeed a suitable match we will be in contact to arrange an interview. The interview process will enable us to understand a little more about you, your experience and why you wish to work for us. It will also provide you with an opportunity to meet the team and ask us any questions you may have.
The deadline for applications is the 30th of September, we will contact applicants in the first week of October to let you know the outcome of your application and invite you for interview, if successful.
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Royal Hospital Chelsea is seeking a passionate and skilled Trusts & Foundations Officer to join our dedicated team and help secure vital funding to support our mission. By securing grants and building long-term relationships with charitable trusts and foundations, you will play a pivotal role in ensuring the continued care and wellbeing of the Chelsea Pensioners.
The Role:
As the Trusts & Foundations Officer, you will take ownership of an exciting and diverse portfolio of charitable trusts, foundations, and other grant-giving organisations. Reporting to the Head of Trusts and Statutory Fundraising, you will work to grow both restricted and unrestricted funding to help meet the Royal Hospital’s long-term income targets. This role requires strategic thinking, and the ability to develop and nurture lasting relationships with funders.
Key Responsibilities
As the Trusts & Foundations Officer you will assist in identifying new funding opportunities to expand the existing funder base, work closely with all departments to develop tailored proposals and implement the organisation's fundraising strategy. You will maintain a rolling programme of bespoke grant applications while building and stewarding long-term relationships with funders. The role includes supporting the Head of Trusts and Statutory Fundraising with donor communications, trust and statutory fundraising applications, submitting timely reports, and maintaining accurate records.
About You:
The ideal candidate will have at least 1-2 years’ experience in a relevant fundraising role, and a good understanding of the voluntary sector funding environment. They should be skilled in researching and developing new funding pipelines, managing multiple contacts, and have excellent writing, proof-reading, and organisational abilities. Financial literacy and budget management are essential, alongside IT proficiency and familiarity with CRM systems like ThankQ. Candidates should have experience raising funds from trusts and foundations, managing donor relationships, and working to targets and deadlines.
About Us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internal Communications Officer
We have an exciting opportunity for an Internal Communications Officer to join a dynamic and ambitious team, delivering the best work of your life for people affected by stroke.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: POD36 Internal Communications Officer
Location: Home-based, UK, Nationwide (However, frequent travel will be required as part of this role (it will include team meetings to London and Birmingham)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £30,700 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)
Contract: This is maternity cover until 31 December 2025
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Sunday 29 September 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: week commencing 14 October 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The People Experience Team describes, influences, and grows our culture and experience here. It’s at the heart of what we do, and our values express how we go about our jobs every day.
As an Internal Communications Officer, you’ll partner with colleagues to design, curate and craft great internal communications for volunteers and staff to drive a great experience.
You will:
· Write clear, transparent and accessible messages for different audiences to help staff and volunteers get what they need while volunteering or at work.
· Be an expert in using our network of internal communication channels (including Viva Engage, Teams, Zoom, DotDigital and an intranet) encouraging staff and volunteers to connect with, and feel connected to, the charity, our strategy, and our work.
· Respond to general queries such as technical fixes, proofreading, improving channels, pulling reports, while working at pace.
· Collaborate and coach others to understand the real problem or opportunities to help them achieve their communication goals.
About You
You’ll have:
· Experience working in an internal or external communications team.
· Experience using a wide range of internal communications channels to engage a large/multi-team and remote working workforce.
· Excellent writing skills, using audience understanding and insight to craft messages.
· The ability to develop, design and execute an internal communications plan to meet people’s needs.
· An understanding of workplace culture, experience and communication principles.
· An understanding of coaching techniques to help others find solutions.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Internal Communications, Communications, Marketing and Communications, Digital Communications, Marketing, Communications, Marketing and Communications, Digital Communications, Internal Communications Officer, Communications Officer, Marketing and Communications Officer, Digital Communications Officer, Marketing Officer, Communications Officer, Marketing and Communications Officer, Digital Communications Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Hours: Full-time, 35 hours per week or part-time (0.8FTE)
Salary: £50,000 starting salary with annual increments based on tenure
Contract: Permanent
Medact brings together health workers to fight for health justice. We recognise that health injustice is driven by political, social and economic conditions, and we mobilise the health community to take action to achieve systemic change, working together towards a fairer, better, safer world.
We address some of the most pressing national and global threats to health and wellbeing including climate change, human rights abuses, militarism, nuclear weapons, institutional racism, and rising health and social inequality. We are a member-led organisation, and our members are made up of people who work in health and social care including nurses, doctors, midwives, and clinical researchers. We strive to embed anti-oppressive politics in our work and governance.
Medact has grown significantly over the last five years and is in an exciting new period as an organisation. As we develop our next five-year strategy we are looking to refine our campaigning and organising practice and grow our membership base to secure long lasting victories in our campaigns for health justice.
About the role
The new Executive Director will be responsible for leading the organisation in developing a new strategy to guide us through the next phase growth, while leading the team through an new political climate.
Grants fundraising is of particular importance to the role, and the successful candidate will be the lead person responsible for securing funding for our campaigning and organising work and maintaining strong relationships with donors.
Our Executive Director will lead an experienced team and an organisation that deeply values collaborative working, consultative decision making, and a commitment to transparency.
About you
We are looking for someone who is passionate about addressing health, climate, racial and economic injustice and the health impacts of conflict and militarisation, and who understands the vital role that health professionals have in making the connections between these issues and working for peace, to make the world a better, fairer and safer place.
You will have an understanding of the national and international framework within which Medact operates, and you will be able to demonstrate that your values and politics align with those of our organisation. Ideally you will have experience of working in health or with health workers, so that you have an appreciation of the culture within which they work and the potential of their contribution.
You will have strong leadership skills so that, valuing the collaborative approach of our team and respecting varying views, you are able to arrive at clear decisions. You will also have a track record in fundraising in similar fields and a good knowledge of a range of potential supporters.
We are open to applicants interested in applying for this role as a job share between two people. Please include in your application (i) your proposal for sharing the essential responsibilities of the role, (ii) considerations you think are key for sharing a role of this nature and seniority, and (iii) any proposed breakdown of time between post-holders.
Key dates:
Closing date: Monday October 7th, 9am
Interviews: w/c Nov 4th – w/c Nov 11th, date tbc
Our recruitment principles
Medact aims to be an inclusive and supportive employer, and we recognise that recruitment processes don’t work for everyone. We acknowledge that people from certain backgrounds are under-represented in the NGO sector, and we’re committed to doing what we can to correct this. We welcome applications from people with marginalised identities or lived experience of the issues Medact works on. If you have any questions or uncertainties about this position, and whether you are right for it, please do get in touch!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Direct Marketing Manager, Retention, is a newly developed role at the DEC, responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.
The Direct Marketing Manager, Retention will:
- Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
- Lead on the production of retention and reporting back materials for individual and community supporters,
- Manage the development and maintenance of specific supporter journeys,
- Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.
Key responsibilities include:
Strategy and Planning
- Develop and implement the direct marketing retention strategy, ensuring that past learnings are built upon, and new ideas are tested.
- Develop and implement specific audience journeys for segments across both the life cycle of a DEC appeal and between appeals.
- Ensure timely and relevant communications to all direct marketing, community, and legacy audiences on the impact of their donations.
- Build an improved supporter journey strategy for new, repeat, and lapsed donors.
- Lead, design, and monitor the collection of audience insight during appeals.
Fundraising
- Develop the DEC’s donor journeys for individuals and community supporters, monitoring the development of segments and the engagement of repeat donors.
- Provide analysis during and following an appeal of performance to measure and report performance against key indicators and develop recommendations for improving impact in the next appeal.
- Support the stewardship of community fundraisers and groups in conjunction with the Supporter Services team.
Networking and building relationships
- Develop excellent working relationships with the DEC’s suppliers including creative agencies, media agencies, SMS and email suppliers, and the print/mailing house.
- Work with permanent and temporary staff at the DEC during appeals to maximise the success of the appeal.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The client requests no contact from agencies or media sales.
We’re looking for a talented and motivated Fundraising and Communications Manager who can effectively convey the life-changing impact of our work, motivate our community to support our work, and ensure that the educational resources we provide reach those who need them most.
What we do
We’re IPWSO, the international umbrella body for Prader-Willi syndrome (PWS) associations around the world.
- We build communities between people with Prader-Willi syndrome, their families and the professionals who support them to share knowledge and expertise and improve outcomes for people with Prader-Willi syndrome and their families everywhere.
- We want everyone with Prader-Willi syndrome to get equal access to diagnosis and treatment no matter where in the world they live and to ensure better, more consistent outcomes for people with the syndrome and their families.
- We work to ensure research into the condition works for everyone and reflects the diverse experiences and environments of those living with the syndrome around the world today.
- Our membership comprises PWS associations in 47 countries and we support individual families and professionals in over 70 other countries.
- We have a staff team of four who work in conjunction with dedicated volunteers from around the world.
Key Fundraising Responsibilities
- Develop communications content that will invigorate our existing donors and inspire new ones leading to increased giving by individuals to IPWSO.
- Focusing in particular on our website and social media channels, communicate our achievements, impacts and needs with a view to influencing IPWSO’s online supporters to make donations and engage in fundraising initiatives.
- Provide outstanding donor care to encourage a high level of retention and repeat donations.
- Work with IPWSO’s Fundraising Committee on a variety of fundraising initiatives, which may include a new collaborative global fundraiser to be rolled out in 2025.
- Act as the organisational lead for IPWSO’s CRM (Donorfy) and utilise it to improve the donor journey.
- Develop a robust pipeline of case studies for use in our fundraising campaigns.
Key Communications Responsibilities
- Act as the first point of contact for IPWSO’s public email address and social media channels and ensure that timely and appropriate replies are issued.
- Manage IPWSO’s social media channels, creating original and engaging posts, and actively engaging with our audiences.
- Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
- Keep up to date with emerging trends in digital communications and social media, and recommend potential new channels for fundraising and audience engagement.
- Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
- Produce compelling monthly newsletters and an Annual Report.
- Review and update IPWSO’s Communications Strategy in line with its Strategic Plan.
- Uphold and showcase the IPWSO mission and brand.
- Working with IPWSO’s Publication and Communication Committee, oversee the production and design of a range of educational resources for families and professionals.
- Oversee copywriting and proofreading within IPWSO.
- Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.
General Responsibilities
- Champion the vision, mission and values of IPWSO internally and externally.
- Comply with all relevant charity and other legislation.
- Uphold IPWSO’s internal policies.
- Act as IPWSO’s Data Manager, ensuring our continued compliance with the Data Protection Act.
- Undertake other reasonable duties requested by the CEO.
Person Specification
Essential
- Significant fundraising experience including planning and delivering successful online fundraising campaigns
- A track record of securing donations from individuals
- Experience of donor stewardship
- Excellent presentation, writing and storytelling skills across a wide range of applications and for varied audiences
- Excellent proofreading and editing skills
- Understanding of organisational branding
- Experience managing websites and social media platforms
- Excellent organisational skills with the ability to work under pressure and to strict deadlines
- Outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships
Desirable
- Experience using Donorfy or another CRM
- Experience using Google Analytics and WordPress
- Experience managing Google Ad Grant campaigns
- Experience working remotely
- Experience working with volunteers
- Experience working as part of a small team
- Experience working for an international nonprofit organisation
- Understanding of challenges facing people with disabilities
- Design skills, including proficiency in software such as Canva
Essential Personal Attributes
- Enthusiasm for IPWSO’s work and commitment to its vision, mission and values
- Confidence and ability to work well with people from different backgrounds from around the world
- Highly self-motivated and able to work on own initiative as well as part of a team
- Enthusiastic and positive attitude to work and willingness to learn new skills and support colleagues as needed
The client requests no contact from agencies or media sales.
Christ's College is seeking to appoint a full-time, permanent Data and Research Officer.
Data and Research Officer
Location: St Andrew's Street, Cambridge, CB2 3BU
Salary: £30,487 - £34,980 per annum
Vacancy Type: Permanent, Full time, 36.5 hours per week
The post-holder will play a key role within the Development team, maintaining the integrity of the College’s alumni database that underpins every aspect of the team’s work. The post holder will shape and deliver the College’s prospect research strategy, managing the prospect pipeline and supporting the fundraising programme.
Key Responsibilities
- Update, enhance and improve the alumni database (Raiser’s Edge) on a regular basis, ensuring that information is entered consistently, accurately and in a timely fashion.
- Maintain the integrity of the database, including importing and exporting data to/from RE, managing and uploading current student and alumni data from the central University database (CamSIS), College publication returns, the internet and other updates.
- Liaise with Cambridge University Development & Alumni Relations (CUDAR) on a regular basis to exchange updated alumni details.
- Work with the Director and Deputy Director to manage the prospect pipeline, including conducting initial research into potential supporters.
- Produce detailed alumni profiles and briefings for the Director of Development and the Master for key meetings and events.
- Accurately record all gifts, pledges and legacies on the database and ensure procedures are effective and up-to-date.
- Ensure Gift Aid agreements are correctly recorded and renewed as appropriate.
- Prepare donors’ lists for Governing Body, Council and relevant College publications.
- Work alongside the Deputy Development Director to complete the Annual Development Questionnaire (ADQ).
- Conduct research to find lost alumni and re-establish contact via new address and email details.
- Deal with returned mail in a timely and organised manner, and with email “unsubscribes” and bounce-backs.
- Handle the notification of deceased members by recording information on the database, liaising with family members regarding obituaries for inclusion in the College Magazine.
- Help devise new systems and processes to enable the work of the office to be carried out with ever greater efficiency and effectiveness.
The above is not an exhaustive list of duties. The post-holder may be asked to take on different tasks as required, and all employees are expected to work collaboratively to support the overall work of the College.
We would like to hear from you if you have previous experience of working with relational databases, and are proactive, well organised, and diligent.
The benefits on offer are many and include 33 days annual leave (including bank holidays), a defined contribution pension scheme with 6% (minimum) employer contribution, a health care cash plan funded by the College (allowing you to claim money for routine medical treatments including dental and optical), a free meal when on duty, and the opportunity to work in a beautiful environment. Facilities on-site include a College gym, multi-faith prayer room, outdoor swimming pool and limited parking.
Closing Date: Wednesday 2 October 2024, 12 noon
Interested?
Please click the apply button. You will be directed to our website where you can find further information and details on how to complete your application.
Christ’s College is an equal opportunities employer and is committed to treating all job applications on their merits. No applicant will be treated less favourably than another on the grounds of sex, gender reassignment, marital/civil partnership or parental status, race, ethic or national origin, colour, disability, sexual orientation, religion, or age. Ability to perform the job is our primary consideration.
No agencies please.
Job Title: Database & Insight Manager- VAC107
Working Hours: 37.50 per week (Flexible and part-time working offered by agreement)
Salary: £40,000 per annum
Contract: Permanent
Deadline: Wednesday, 9 October 2024
Telephone Screening: Ongoing
Interviews to take place: Wednesday, 16 October 2024
Location: Leeds with flexibility to work from home
Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees? Do you have a keen passion for all things data related and experience in manipulating and processing complex data sources? If so, we want to speak to you.
Leeds Hospitals Charity
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.
People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated, it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.
The Role
Reporting to the Head of Individual Giving, the Database and Insight Manager role will help to continue to transform the way the Charity uses data to make decisions and support our fundraising strategy.
The post holder will directly manage a team of 3 and will be responsible for ensuring the CRM is kept up to date and accurate as well as providing the Charity with the best possible insight, tracking, recording, and processing of all supporter interactions.
The person will:
· Develop and provide robust, high quality and insightful KPI reports, dashboards and analysis for each area of the charity.
· Inform and update the Head of Individual Giving and Director of Fundraising on response patterns, donor profiles and trends within our database, providing insightful and accurate data to underpin strategic fundraising decision making and informing marketing campaigns.
· Work closely with the Supporter Care Manager/Supporter Care Team on projects and initiatives that will help with loyalty, retention and engagement of our supporters.
· Lead on fundraising wide data product development and take responsibility for data protection compliance/GDPR, in collaboration with the Head of Individual Giving and Governance Team.
· Document and set approaches to manage change and improvement of data capture processes across the teams.
· Lead on new projects relational to our data and processes such as data retention schedules and improvement of existing and new automations.
The successful candidate will:
· Have experience in managing and leading a team.
· Be able to manipulate and process complex data sources, analysing supporter data.
· Have proven experience of gathering and analysing data, extrapolating meaningful insights and producing recommendations.
· Have strong analytical skills, with the ability to interpret results and draw conclusions and high-quality analysis.
· Have good knowledge of Excel including formulae, pivot tables and graphs.
For more details on the charity and role, please visit our website.
Benefits:
· 27 days holiday a year plus bank holidays with the option to buy additional holiday
· Flexible and Hybrid Working
· Volunteer Days
· Unlimited access to our online Learning & Development Portal
· Line Management Training Programme
· Pension scheme- 5% employer contribution
· Annual pay review
· Health & Wellbeing support including:
o access to an Employee Assistance Programmes and trained Mental Health First Aiders
· Life Insurance Protection
· Cyclescheme
· Car Lease Scheme
· NHS Blue Light Card and Discounts
As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.
Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.
The client requests no contact from agencies or media sales.
We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital.
The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met.
You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes.
This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth.
Principle Duties and Areas of Responsibility
Operational Leadership and Governance
- Overall accountability for the operations of the foundation
- Oversee and optimise internal processes and workflows to enhance efficiency and productivity
- Evaluate and improve overall performance by gathering, analysing and interpreting data and metrics
- Oversee robust risk management processes and protocols proactively identifying and mitigating potential risks
- Oversee the development of all necessary policies to ensure safe and healthy working environments
- Ensure FNF is compliant with all financial, tax, charity and legal requirements
Financial Management
- Oversee the development and monitoring of the financial strategy for the organisation, providing recommendations, information and guidance to the Trustees and Executive team to inform decision making
- Maintain and review polices and processes to ensure good financial controls are in place that meet both legal and tax requirements. This includes maintaining appropriate records and controls over restricted funds to ensure that these are used and reported appropriately
- Support the Finance Manager and Executive team in setting FNF’s annual budget, with robust analysis and justification of intended expenditure, financial forecasts, cashflow etc. securing active engagement and ownership from all internal budget holders
- Oversee the financial reports required to review progress against plans and forecasts throughout the year and ensuring these are disseminated and understood across the organisation
- Accountable for regular financial updates to Trustees including the Finance Investment Committee (FIC) and Board meetings along with the preparation of the financial aspects of the annual report and accounts
- Oversee the management and development of VAT reporting for FNF and trading subsidiary
- Oversee the financial aspect of FNF Global delivery to ensure compliance with HMRC
Systems and controls
- Lead in the development, implementation and monitoring of effective procurement systems and procedures, ensuring that FNF achieves best value and drives efficiencies through our external contracts
- Lead on the annual audit in accordance with current practice and the Charity Commissions Standard of Recommended Practice (SORP), liaising and managing the relationship with the auditors
- Oversee the operation of the payroll process and related HMRC contract ensuring that payments are made in an accurate and timely way
- Work with the Finance Committee to manage the investments for FNF, overseeing regular reviews of the investment policy and portfolio, liaising with external partners as necessary
Fundraising, Events, Marketing and Communications
- Provide leadership around income generation, making sure that this is located within the strategic framework and day to day thinking of the Foundation
- Provide leadership and direction for Marketing and Communications, ensuring that overall plans are in support of our strategic objectives
- Ensure all income generation activities from within this team are fully integrated across the Foundation, recognising the importance of inter departmental relationships
- Lead the team in the planning, communications, income generation and execution of the annual Florence Nightingale Commemoration Service and any similar high profile events.
Digital
- Provide strategic leadership in overseeing digital initiatives, guiding the development and execution of a comprehensive digital strategy
HR
- Provide expert professional judgement, advice, and guidance to the Executive and Senior Leadership teams in developing, monitoring, and implementing people strategies, policies and procedures, workforce and training that meet service needs.
- In partnership with the Head of Operations develop, communicate and implement the People and Culture Strategy.
- Support the ongoing development of a culture to enable the development of a workforce which is at the heart of the organisation, in which colleagues feel valued, safe, and respected.
- Build on our ability to work in agile and flexible ways, establishing innovative ways of working and providing outstanding learning and development opportunities for all colleagues.
- Create relevant and dynamic talent and succession plans, enabling us to develop and support our workforce as well as focus on the long-term skills and capabilities required within FNF
People Leadership
- Lead and develop the operations team, leading by example you will promote a positive and proactive culture, encouraging the team to work collaboratively across FNF
- Effectively manage the performance of the team, ensuring they are working on agreed objectives and outcomes
Person Specification
Experience, Knowledge, and Skills
- Proven experience as a senior leader in ideally a non-profit or public sector organisation
- Strong and extensive operations management experience, financial leadership and programme delivery
- Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable
- Demonstrated success in strategic planning, organisational development and stakeholder engagement
- Excellent leadership and team management skills, with the ability to inspire and motivate staff
- Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience
- Experience of working with a Charity Board of Trustees
- Proven ability to develop a long term financial strategy and plans
- Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives
- A commitment to the charity's mission and values
- Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand
- Ability to think strategically, anticipating future trends and developing plans accordingly
- Encourage innovation and seek to understand best practice from both inside and outside the sector
- Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential
- ACCA/CIMA/ACA or an equivalent finance qualification is desirable
Competencies
- Able to demonstrate strong leadership inspiring teams to achieve strategic goals through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
- Champions innovation fostering a culture of adaptability and forward thinking
- Comfortable with ambiguity, possesses the drive, energy and resilience to see through change
- Proactively oversees financial risk and governance, anticipating potential challenges and implementing pre-emptive measures to ensure resilience and assurance.
- Sound judgement to make informed decisions and balance competing demands, even in complex or ambiguous situations.
First Interviews will be held on: 21st October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
Job Title - Senior Research and Child Participation Officer
Contract - Permanent
Hours – 35 hours per week
Salary - £42,000 to £45,000 (depending on experience)
Location - Coram International, Coram Community Campus, 41 Brunswick Square, London WC1N 2QA
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram International is a consultancy team based at the Coram Children’s Legal Centre in London. Our team works with UN agencies, international charities and governments around the world to promote and protect children’s rights.
Our work involves providing technical expertise to support the development of laws, policies and programmes to protect children’s rights as well as training and research covering a broad range of thematic areas. Our thematic areas of focus include: the treatment of children within criminal justice systems; violence against children and child protection; protecting the rights of children in the context of migration and asylum; child marriage; adolescents’ access to sexual and reproductive health rights; the rights of children in the context of armed conflict and terrorism; and many others. We work in countries throughout the world.
We are seeking a social researcher, with strong knowledge and expertise in child participation to contribute to all aspects of our work. The position will mainly involve taking a lead role in designing and implementing research studies, assessments, evaluations, mapping and situational analyses relating to children. We are particularly interested in the candidate having a background in participatory work with children. International travel to the range of countries in which Coram International works is an essential part of this role and will be for periods of between 1 to 3 weeks (per mission), up to a total of approximately 3 months per year.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 23:59:59pm, 11th October 2024
Interview date: Weeks commencing Oct 14th and Oct 21st
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.