Donations Processing Officer Jobs in Westminster, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERVIEW AND JOB PURPOSE
Pump Aid is a dynamic, award winning and growing organisation, which is promoting a radically different approach to aid and development in the WASH sector by establishing Malawi’s first social impact business (Beyond Water) focused on delivering reliable access to clean water for rural communities. We challenge conventional development programmes by taking a business-based approach that ensures long term sustainability and impact for the communities we work with. Clean water results in better health, increases educational attainment and reduces inequality for women and girls across Malawi.
To support our mission we are recruiting a Communications and Fundraising Officer to help deliver on our ambitious growth plans to reach 2 million people by 2030. The successful candidate will be a highly motivated person with strong communication and interpersonal skills, who can plan and create compelling communications to increase awareness of our work and engage new and existing supporters. Furthermore, you will lead on key areas of our fundraising strategy including annual fundraising campaigns, individual giving and small trusts and foundations.
Roles and Responsibilities
- You will lead on defined elements of Pump Aid’s fundraising strategy: scoping, applications, reporting and management (to largely small to medium sized trusts and foundations, community funders and individuals.)
- You will develop and manage a schedule of compelling communications across a number of channels including social media, web and print that will grow engagement with Beyond Water’s mission.
- You will support the Head of Development to pitch to social impact and philanthropic investors by finding creative ways to differentiate ourselves from traditional approaches to international development.
- You will take responsibility for managing and administrating fundraising income, using Salesforce CRM to keep up to date records of donations, keeping donors updated through regular reports and leveraging annual campaigns including the Big Give Christmas Campaign to maximise individual giving donations.
- Maximise the value and duration of donor support through excellent stewardship and relationship management.
- While office hours are notionally 9:00am to 5:30pm, the demands of a business focussed on Africa, with donors in the UK, USA, Europe and Asia mean a degree of flexibility is required.
Candidate Profile
1. Strong experience in planning and executing communications plans across a variety of mediums (social media, website, blog posts, impact reports) to grow awareness and engagement with the work of our social enterprise
2. Demonstrable success in fundraising within the charity sector; scoping, prospecting, proposal writing and reporting.
3. Excellent written and verbal communication skills with the confidence to present to a variety of audiences
4. Experienced in home working and able to self-motivate and develop and execute personal work and action plans with limited face to face supervision
5. Demonstrable ability to prioritise and manage conflicting outcomes and objectives and ensure the right job is completed at the right time
6. Works well in a small, dynamic team
7. High level of computer literacy – Canva, Microsoft Office, Salesforce or similar CRM software
8. Well organised and can prioritise work to meet deadlines
9. Experience working in international development is preferable.
10. Right to work in the UK
We will be reviewing applications and inviting promising candidates to interview on a rolling basis
The client requests no contact from agencies or media sales.
This is a new role giving you the opportunity and responsibility to build on our successful fundraising and extend our appeal to new donors as well as maintain our existing supporters. You will need demonstrable fundraising experience and the ability to work confidently as a strategic thinker and as a practical fundraiser. You will hit the ground running and come with strong ideas and skills to implement them.
As head of fundraising you will work closely with the CEO to grow charitable income and philanthropic support from governments, individuals, trusts and foundations, corporate companies and other areas. You will help her drive the charity's work forward and work closely with our project teams and see the direct impact of your efforts.
You will have developed your portfolio of fundraising skills over time within charities that work for social good and can demonstrate experiene in securing fundraising income particularly in securing five and six figure grants/donations. Experience of securing statutory funding will be essential. You will have experience of line managing junior fundraising staff and will be keen to develop your managerial responsibility.
You will be a confident and capable leader who will work with colleagues towards supporting an annual programme of circa £3m. This role is crucial to building the charity's long-term sustainability, with a focus on exploring innovative opportunities.
The role offers an exciting opportuinity for an experienced fundraising professional with a passion for tackling social problems particularly in child protection or related areas. It is a great opportunity to take the next step in your fundraising career and make an impact.
The charity is currently in a period of strategic review and over the coming years as our new strategy gets implemented and new projects are developed to widen our reach, the head of fundraising will develop a strong case for support and articulate the aims and impact of our work to funders. You will work with the CEO and the directors to turn this strategy into the growth that our work requires if we are to keep children safe from harm.
Safeguarding
We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Equality, diversity and inclusion
We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.
As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.
RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services:
-
1,171 clients accessed advice and advocacy services, including immigration advice
-
305 clients attended our ESOL classes
-
250 children, young people and families benefited from our after-school and family support services
-
61 people were supported by our counselling team
What we can offer you
-
Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year
-
A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards
-
A collaborative approach to meeting fundraising targets, working with our new Fundraiser and our Partnership and Digital Marketing Coordinator
-
Flexible and hybrid working
-
A committed community in south west London that supports RAK through volunteering, sharing information about our work, and donations
-
Real potential for growth and a clear and deliverable strategy already in place
Our values
-
Empathy: we put ourselves in the shoes of those we work with.
-
Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.
-
Empowerment: we strive to empower our clients, helping them achieve their aspirations.
Role Overview
Location: We have an office in Kingston Upon Thames, greater London. Flexible and hybrid working is offered to all staff.
Hours: 35 hours per week (including paid half-hour lunch break)
Salary: £55,000 to £60,000 per annum permanent
Leave: 26 days per annum plus bank holidays
Responsible to: Chair of trustees
As the CEO of Refugee Action Kingston, you'll lead our organisation in supporting refugees and people seeking asylum in south west London to lead fulfilled and independent lives. Your responsibilities will include:
Strategic leadership
-
Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.
-
Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.
-
Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.
Governance and organisational management
-
Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.
-
Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.
-
Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.
Financial management and human resources
-
Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.
-
Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.
-
Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.
Fundraising
-
Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.
-
Collaborating with RAK’s fundraiser to cultivate relationships with funders, submitting funding bids, and providing reporting.
-
Focus on growing unrestricted funds to reduce reliance on grants.
Advocacy and influencing
-
Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.
-
Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.
-
Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.
General duties
-
Undertaking any other related duties as required and appropriate to the role.
Person specification
Essential criteria
- Leadership and change management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.
- Project and programme management: experience in creating and delivering complex projects aligned with strategic objectives.
- Fundraising expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.
- Digital proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.
- Financial management: track record of managing budgets and contracts effectively.
- Analytical skills: experience in complex report writing and data analysis.
- Cultural awareness and commitment to EDI: a track record in promoting equality, diversity and inclusion, specifically in the context of working with refugees and people seeking asylum.
- Team leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.
- Partnership building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.
- Communication skills: excellent communication and persuasion skills, including experience in public speaking.
- Governance knowledge: understanding of governance principles in the voluntary or public sector.
- Safeguarding: experience in leading on safeguarding and health and safety.
Desirable Criteria
- Asylum system knowledge: lived experience related to displacement and migration is highly desirable together with an understanding of the asylum system.
- Policy and advocacy: experience in asylum-related policy or advocacy work.
- Commercial awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.
Our workplace
We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.
RAK is an equal opportunities employer. We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please get in touch via the contact details on our website.
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
Are you a people person with an analytical mind? Do you have data and income processing experience? If so, this is the perfect role for you.
Salary: £31,410-£34,000 (FTE) per annum, depending on experience
Hours: 35 hrs FTE
Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)
Join Our Team!
We are looking for someone who is passionate about making a difference to the lives of the Crohn’s & Colitis community. You would be joining an experienced and friendly team and you will help provide excellent customer experience to our supporters through building excellent relationships via a variety of communication channels.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ongoing ambitious plans, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
As a member of the Supporter Engagement Team no two days will be the same. You will be essential in helping us improve the lives of those living with Crohn's and Colitis by offering fantastic supporter service and ensuring our members and fundraisers feel valued and keen to continue to support!
The Supporter Engagement Officer plays a pivotal role in achieving this. By taking a lead in the day to day management of the income processing and membership arm of the team ensuring all income is processed quickly and accurately and supporters are thanked efficiently.
About You
You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner.
You will be experienced in supervising staff or volunteers and be an effective and approachable networker with a proved track record of building excellent relations with all stakeholders, using high levels of tact and sensitivity when needed.
You'll need strong written and verbal skills and the ability to adapt your style depending on the audience. You'll also be effective at managing challenging situations and competing priorities.
You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.
You will also have experience of working with databases to produce reports and insights, as well as the managing the handling of cash and finance processes.
Experience of Microsoft office is essential, as well as high levels of accuracy and attention to detail.
If you are committed to our values of ambition, compassion and team-working and like the sound of our role, then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. Most importantly you will be people focused, and passionate about achieving our vision and mission, by making a difference to those living with Crohn’s and Colitis.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 28th October 2024 – 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Job Title: Fundraising Officer– UK based
Contract type: Permanent – part time 21 hours per week
Salary: £28,000 FTE
Base: Remote
Reports to: Fundraiser
Do you want to make a difference to the lives of others? Do you want to work with like-minded professionals in a great team?
Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We listen, offer help and guidance and we develop projects that really can make a positive difference.
Rees Foundation delivers learning and development opportunities to public and voluntary sector commissioners, businesses, other agencies, and professionals.
The Fundraising Officer will join the charity during an exciting time as it grows and expands its business development, fundraising and income generation.
This role can be undertaken remotely so we are accepting applications from anywhere in the UK, although you will be required to attend the office in Worcestershire at least monthly.
There will be some UK travel required on occasion so the successful candidate should be willing to travel.
Position Overview
We are seeking a highly motivated and organised individual to join our team as a Fundraising Officer. In this role, you will play a vital part in supporting our fundraising efforts to advance our impact in supporting care experienced people.
The Fundraising Assistant will work closely with the Fundraiser to execute various administrative and operational fundraising activities, manage donor relationships, and contribute to the overall success of our fundraising initiatives.
We’re looking for someone with great people skills, as well as drive, initiative, and determination. You’ll excel in communication, both face-to-face and in writing, with a knack for crafting persuasive funding proposals tailored to various stakeholders. You’ll be diligent with details and accuracy and have a dynamic approach to your work. You will be a natural problem solver, always looking to improve upon current processes to enhance efficiency. You will develop and maintain both internal and external contacts and be able to research and undertake analysis of funding streams, bids, and tenders and support in their collation and submission.
Responsibilities include but may not be limited to:
Prospect Research:
Conduct research on prospective donors, including individuals, corporations, and foundations, to identify new funding opportunities and support donor cultivation efforts.
Communication:
Conduct research and develop compelling fundraising proposals for trusts, foundations, corporations, and individuals. Assist in creating and distributing engaging fundraising materials, including appeal letters, newsletters, and social media content, to captivate donors and promote our fundraising initiatives.
Donor Management:
Assist in maintaining donor records, including contact information, donation history, and communication preferences, using a CRM database.
Donation Processing:
Process donations, issue acknowledgment letters, and ensure accurate recording of donations in the database.
Fundraising Campaign Support:
Assist in the planning, coordination, and execution of fundraising campaigns and events, including mailings, online fundraising initiatives, and donor appreciation events.
Grant Administration:
Assist in the preparation of grant proposals, reports, and other grant-related materials, ensuring compliance with grant requirements and deadlines.
Reporting:
Generate reports on fundraising activities, donor trends, and campaign outcomes to track progress and inform decision-making.
Administrative Support:
Provide administrative support to the Fundraiser, including scheduling meetings, preparing documents, and managing correspondence.
Collaboration:
Collaborate with staff across departments to integrate fundraising efforts with other organizational activities and initiatives.
Strategic:
Work closely with the Fundraiser to develop and implement the charity’s fundraising and income development strategy.
It will be beneficial if you have a working knowledge of the UK charity framework and Fundraising Regulatory requirements.
Joining the Rees Foundation will give you the opportunity to thrive in a diverse and passionate working environment. You will be able to develop your commercial and Foundations/Trust bid writing and fundraising skills to secure vital resources and contribute to the growth and impact of the organisation. If you are passionate about making a positive difference, we invite you to apply for this exciting role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fundraising Support Officer
Reporting to: Supporter Care Manager
Hours of work: 37.5 hours per week
Salary: £28,000 - £32,000 per annum
Closing Date: 24 October 2024
Location: Royal Trinity Hospice, Clapham (Hybrid)
About Compton
Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.
Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.
Vacancy
Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.
The position of Fundraising Support Officer is a vital role within our Supporter Care team. The Supporter Care team is often the first point-of-call for Trinity’s supporters and fundraising queries – with communication across phone, e-mail and post channels.
The Fundraising Support Officer provides an important part of the donor experience ensuring that all transactions are processed accurately, and donations are thanked in a timely manner.
The role supports the wider Fundraising team and fundraising activities across eleven income streams.
As Fundraising Supporter Officer, you will:
- Process cash, credit/debit card and CAF donations received via post, telephone and online platforms (e.g. JustGiving, Stripe, Enthuse).
- Thank donors appropriately, liaising with Fundraising Managers as needed.
- Perform bank statement reconciliation, which includes processing standing orders, direct debits, online giving and legacies.
- Answer incoming calls to the Fundraising Team and respond to general email enquiries, maintaining Trinity’s clear tone of voice and style.
- Work as part of the wider Fundraising team providing support and participating in other duties where required.
- Support and attend fundraising events, occasionally outside of normal working hours.
- Work in a hybrid model of some days in the office and others from home.
Experience, knowledge and skills desired:
- A desire to represent the client charity with enthusiasm, professionalism and authenticity.
- A passion for working within a team delivering results that empower a charity to meet their charitable objectives.
- Excellent verbal and written communication skills.
- Excellent attention to detail.
- Experience in processing income and handling of monies securely.
- Experience of delivering excellent supporter care or customer care in a charitable or commercial setting.
- Demonstratable experience of good organisational skills.
- Knowledge of a database system and donor and client record management (most preferably Raiser’s Edge).
- A good understanding of the need to accurately input and record all donor details – particularly consent and Gift Aid information.
- Some knowledge on GDPR and other data protection regulations governing interactions with donors and the recording and use of information.
Company benefits
- Annual leave 25 days plus bank holidays
- Standard Life pension scheme with Company contributions starting at 3%
- Non-contributory life assurance scheme
- Compton professional development and mentoring opportunities
- Employee Assistance Programme – offering free 24/7 support + counselling and advice
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Bipolar UK we are passionate about improving understanding of mental health and empowering people affected by bipolar to lead their best lives.
Every month we empower 1,000 people to stay well and we plan to support many more. We offer specialist information and resources through our website, host over 80 peer support groups monthly and offer a 1-1 peer support line and moderated eCommunity. We also work with research organistions and campaign to ensure bipolar voices are heard.
As Fundraising Officer, you will be playing a pivotal role in nurturing and growing our supporter-base across individual giving and events so that we can scale up our services to meet the needs of our community.
Position: Fundraising Officer (fixed term - initially 1 year)
Responsible to: Strategic Partnership Manager
Location: Flexible and remote working
Hours: 35 hours per week (full-time) - flexible working
Salary: £28,000 per annum
Annual leave and benefits:
-
25 days annual leave (not including bank holidays)
-
Flexible working
-
Company contributory pension scheme
-
Employee Assistance Programme
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.
Interviews will take place in the week commencing 18 November.
Closing date: 8 November 2024
What you’ll be working on:
You'll be maintaining excellent stewardship to nurture and grow our supporters across a range of income streams
You'll be acting as a first point of contact for a wide range of supporters and enquirers and maintaining excellent stewardship to nurture and grow our donorbase.
You'll be managing and improving resources to support fundraising including t-shirts, posters, flyers, donation boxes and fundraising packs.
You'll be liaising with the communications team to create promotional materials for the website and social channels to increase fundraising engagement.
You'll be working alongside the fundraising team and communications team to deliver fundraising campaigns.
You'll be managing a number of external accounts to maximise event fundraising including Run for Charity, Enthuse and Discover Adventure.
You'll also be managing accounts to support in-memory donations and legacies and enhancing opportunities for growing these income streams.
This job is for you if:
You are passionate about creating a better world for people living with severe mental health conditions.
You have at least 2 years’ experience of fundraising ideally in individual giving or community fundraising.
You have excellent written and verbal skills – with experience of writing compelling copy and building diverse strong relationships.
You have excellent project management and time management skills.
You are creative and versatile in your approach and value the opportunity to grow and shape your role.
You have experience of delivering against targets.
You are comfortable working with minimal supervision in a remote environment.
You have a sound understanding of the principles of fundraising including ethical fundraising and GDPR compliance.
You have used Salesforce (or equivalents).
You have a high level of competence using Microsoft Office software and are able to quickly adapt to new technologies.
And finally:
An understanding of bipolar is desirable and we welcome applications from those with lived experience of bipolar either themselves or through family and friends.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Do You Have a Strong Background in Database Administration? Do you have experience using Raiser's Edge? Are you looking for a remote opportunity?
We are working with a well-established international animal welfare charity to recruit for a Database Officer (12-month Maternity cover). You will be responsible for supporting and contributing to the charity's database operations.
The Contract:
* Salary: Circa £37,500 per annum
* Duration: 12-month fixed-term role to cover maternity
* Work Pattern: Hybrid - remote, up to 1 day a month in the office, subject to business needs
* Hours: 34.5 hours per week
* Location: London
.
Benefits:
* 26 days annual leave plus bank holidays
* Pension: Automatically enrolled in our pension scheme after three months
* Training and Development opportunities
* Medical Cash Plan
* Gym Membership Discount
* And many more!
About the role
As the Database Officer, you will be responsible for supporting and contributing to the organisation's database operations, including ensuring all income received is accurately and promptly processed. You will help maintain the database to ensure data quality, assist with running data selections, and support the Fundraising teams with their data requirements.
Key Responsibilities:
* Gift Processing: Import and process donations from various sources, ensuring accuracy with platforms like Blackbaud and PayPal.
* Finance and Reconciliation: Collaborate with the Finance team to reconcile gift income and ensure accurate data from suppliers.
* Database Maintenance: Ensure data quality, maintain GDPR compliance, update records, and manage Gift Aid declarations.
* Support and Training: Provide training and support to teams, manage helpdesk queries, and assist with reporting and data selections for fundraising.
About you
* Knowledge of Data Protection: Familiarity with charity law, fundraising regulations, best practices, and GDPR.
* Advanced Raiser's Edge Skills: Proficient in using Raiser's Edge and Import-o-Matic databases.
* Income Processing: Experience in processing income on Raiser's Edge.
* Database Administration: Proven experience in database management and administration.
* Gift Aid Experience: Knowledge of Gift Aid, including reconciliation and claims processing.
If this opportunity is of interest of interest please get in touch ASAP We are reviewing CV's as they come through. We would be happy to discuss the role/opportunity with you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
King’s College Hospital Charity is dedicated to supporting life-changing care at King’s College Hospital NHS Foundation Trust. We’re here to help King’s go beyond what the NHS can provide to meet the needs of current and future patients.
We make the best care possible by raising money for cutting-edge equipment and facilities, innovative research and pioneering treatment, pushing boundaries, transforming clinical services and finding new ways to improve how people experience King's hospitals.
The Senior Fundraising Operations Officer will lead on a number of weekly and monthly data import processes, ensuring income and supporter contact data is loaded accurately onto the CRM system.
The successful candidate will work closely with the Database Manager in the management and development of the Charity CRM database, championing its use across fundraising and identifying opportunities for system development. They will also work with colleagues across fundraising and communications to support the selection of data for marketing campaigns.
Key tasks
- Lead on the import of both online and offline income streams, investigating and resolving anomalies.
- Undertake data marketing selections, in conjunction with the Database Manager, liaising with fundraising colleagues on selection criteria.
- Work with the Database Manager to provide effective database and operational support to end users.
- Undertake all aspects of the Supporter Services Assistant role on days when they are not in the office, ensuring supporter enquiries are responded to, income processed twice weekly and donations thanked.
- Work with the Database Manager to develop and continuously improve database reporting across both Charity CRM and Power BI in support of the fundraising and communications operational plan.
About you
You will have:
- A highly organised, and thorough approach to work with meticulous attention to detail
- The ability to see projects through from start to finish managing time and tasks effectively
- The ability to multi-task, managing a heavy workload and at times conflicting priorities as well as tracking progress on a wide range of tasks
- Excellent interpersonal skills
- The ability to work on own initiative without supervision
- Advanced Microsoft Office skills, particularly Excel, Word and Outlook
- Ability to communicate effectively, both orally and in writing
- A team-building approach, coupled with discretion and a supportive style
- Experience in working with Customer Relationship Management (CRM) databases
- Experience in using Advanced Microsoft Office packages, particularly Excel, Word, and SharePoint
- Experience in undertaking data selections for marketing mailings
- Experience in data import protocols - extracting data and transforming it ready for import.
We are a friendly team, committed to a diverse and inclusive culture and welcome applications from individuals of all backgrounds and identities. We offer a collaborative working environment with bespoke learning opportunities, 25 days holiday plus the bank holidays, and various employee benefits to help you balance your work and life. To apply, please submit your CV and a cover letter of no more than two pages on setting out how you meet the criteria via the Charity website by Tuesday 22nd October at 23:59:59.
Stage 1 phone call will take place either Wednesday 23rd or Friday 25th October. Interviews will take place Monday 28th October.
The client requests no contact from agencies or media sales.
Team: Fundraising
Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home
Duration: Permanent (with six months' probation)
Reporting to: Fundraising Manager – Events, Corporate and Community
Hours of work: 35 hours per week, Monday-Friday
Overview of the role
A key role in the fundraising team, responsible for providing stewardship and support to Glass Door’s event & community fundraisers, while supporting the Fundraising Manager to achieve the team’s income targets.
What you will do as part of our team
Community and Event Fundraising Support
- Build and maintain relationships with community and event fundraisers, ensuring they are supported before, during and after their events.
- Support on certain fundraising, cultivation and stewardship events, including the annual Sleep Out and the annual supporter thank you event.
- Draft copy for, update and create community and event fundraising pages on the Glass Door website and promotional emails which can be sent through the Glass Door mailing platform.
- Support with identifying new prospective community supporters and assist with the development and fulfilment of targeted approaches.
- Ensure all supporters are thanked in a timely manner after their event.
- Manage the Glass Door Christmas carol concert, working with the Communications team to promote and market the event.
- Work closely with the Communications team to:
- Encourage fundraisers to share their fundraising stories for inclusion on social media and our website.
- Plan and deliver any marketing, press and social media requirements for events
Other Fundraising Support
- Develop Glass Door’s schools giving programme, including designing engaging fundraising packs, writing successful charity of the year applications and delivering presentations and assemblies.
- Support on church fundraising, including delivering presentations to churches, attending fundraising events, promoting appeals and Glass Door events (e.g. Sleep Out) and liaising with church staff.
- Manage the process for soliciting, monitoring, thanking and recognising donations in kind, working with colleagues across the organisation.
Fundraising Administration
- Working with Finance and the Income Processing Assistant to ensure accurate and timely processing of donations, including scanning cheques, coding bank transfers and web donations, entering details in CRM database, banking cash, setting up Direct Debits, receiving in-kind donations and acknowledging/thanking donors via email or post.
- Create and update donor records on CRM, ensuring records are kept up to date, accurate and consistent at all times.
- Ensure all charity fundraising activity (including "in aid of" events) is compliant with relevant charity and statutory legislation and recognised code of practice.
Person Spec
We are seeking an energetic, personable and insightful individual with experience of managing complex events and developing positive, fruitful relationships with corporate and community fundraisers.
You will be a confident and friendly self-starter, who takes initiative to get things done.
Essential
Skills
- Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols.
- Excellent organisational skills with strong attention to detail, especially record-keeping and electronic filing.
- Strong written English and numeracy skills.
- Good interpersonal and verbal communication skills, professional telephone manner.
- Enthusiastic, engaging manner, with the confidence to talk to fundraisers and supporters.
- Able to relate to and work with people from a range of backgrounds.
- Excellent time management skills; able to work proactively unsupervised and use own initiative.
- Able to forward plan and schedule workflows.
- A confident self-starter who will hit the ground running.
Functional Experience
- Experience of using a fundraising database to segment and select data, produce reports and analyse information.
- Understanding and demonstrable experience of the use of social media, JustGiving and other online fundraising tools and platforms.
- Experience of basic copywriting to produce fundraising letters and other materials.
Sector Experience
- Desirable- some experience of working within a housing, homelessness or service delivery setting.
- Understanding of the issues faced by our homeless guests and wider social welfare issues.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Description: Finance and Administration Officer
Position:Finance and Administration Officer
Salary: £22,000 per annum
Location: Home based with regular travel to Birmingham
Contract: Permanent, full time contract with 3-month probationary period
Reporting to: Senior Leadership Team
Kids Club Kampala is a UK charity with a Christian ethos that works to transform the lives of children in the slums of Kampala in Uganda. We help children and families in Uganda to survive and to thrive by providing for both their immediate needs and strengthening their futures through community outreach, protecting, educating, and skilling. We work in partnership with our team in Uganda who passionately lead and implement our projects which are a life line to some of the most vulnerable children in the world.
About the Role
We are looking for a committed and detail-oriented Finance and Administration Officer to help manage the day-to-day financial and administrative functions of our growing charity. As part of our friendly, supportive team, you’ll play a crucial role in keeping us organised and driving the charity forward during this exciting stage of our development.
This role is home-based, with monthly travel to Birmingham for team meetings.
We are an inclusive organisation, and we strive to create a welcoming environment for everyone. We encourage applications from non-graduates and people from diverse backgrounds. If you’re committed to making a difference and driving change, we’d love to hear from you.
Please note that you must be eligible to work in the UK in order to apply. For any further enquiries about this vacancy please get in touch.
Job Description
Financial Administration
-
Bookkeeping: Maintain accurate financial records, including processing receipts, invoices, payments, and expenses.
-
Budgeting and Reporting: Assist in the preparation of budgets, financial forecasts, and reports for internal management and external stakeholders.
-
Grant Management: Track income and expenditure related to grants and restricted funds, ensuring compliance with donor requirements.
-
Accounts Payable/Receivable: Manage payments to suppliers and reconcile incoming donations and funds.
-
Bank Reconciliation: Reconcile bank accounts on a regular basis to ensure the accuracy of financial statements.
-
Gift Aid Claims: submit regular gift aid claims to HMRC and ensure declaration forms are up to date
Administrative Duties:
-
Donation processing: Timely and accurate processing of donations including creating receipts and data management.
-
Office Management: Oversee general administrative tasks, including managing office supplies, correspondence, file management and documentation.
-
HR Administration: Support the HR function with staff records, leave tracking, and recruitment documentation.
-
Board and Committee Support: Assist with preparing financial reports, minutes and other documentation for Board meetings and other key committees.
-
Database Management: Maintain accurate donor and client databases, ensuring data protection compliance.
Who You Are
We welcome applicants from all backgrounds, whether or not you have a degree. If you meet most of the following criteria, we encourage you to apply.
Essential Skills and Experience
-
A strong commitment to our mission and values.
-
Excellent organisational and time management skills.
-
High attention to detail and accuracy.
-
Experience in financial administration.
-
Proficiency in Microsoft Office, particularly Excel.
-
Strong problem-solving and analytical skills.
-
Ability to work both independently and as part of a team.
-
Adaptability and the ability to prioritise tasks in a fast-paced environment.
Desirable Skills (but not essential – we’re happy to support your development!)
-
Experience with financial software (e.g., QuickBooks, Xero, Sage).
-
Previous experience in payroll management.
-
Knowledge of charity accounting practices, grant management, and fund accounting.
-
Ability to explain financial information to non-financial colleagues.
-
An interest in the charity sector and/or international development.
What We Offer
-
Annual Leave: 25 days of annual leave pro rata, plus 8 public holidays and an additional day off for your birthday.
-
Flexible Working: Fully remote working with flexible hours.
-
Pension: 5% employer pension contributions.
-
Professional Development: Individual training and development plan, with ongoing investment in your growth.
-
Project Visit: Option to visit Uganda after your first year of employment.
-
Team Wellbeing: Monthly team meet-ups, an annual wellbeing day, and a Christmas get-together.
-
Training Days: Annual training days and a dedicated training budget.
How to apply
To apply, please email your CV along with a covering letter, detailing why you are applying for the job and how you meet the person specification before the closing date of Friday 8th November 2024. Interviews will be held via video conference the week of the 18th November 2024.
If you have any questions or need further information about the role, please feel free to reach out.
Our Commitment to Diversity and Inclusion
At Kids Club Kampala, we are committed to building an inclusive organisation where diversity is celebrated, and everyone feels they belong. We actively encourage applications from people of all backgrounds, particularly those from underrepresented groups. Please note, you must be eligible to work in the UK to apply for this position.
Kids Club Kampala helps vulnerable kids in Uganda survive and thrive.
The client requests no contact from agencies or media sales.
Harris Hill is thrilled to be partnering with a prestigious Independent School in the search for an enthusiastic and committed Database and Gifts Officer. If you are a CRM expert with excellent attention to detail, this could be the perfect opportunity for you!
This role will suit someone who thrives in an independent, forward-thinking educational environment and is passionate about data management, gift processing, and alumni relations. The ideal candidate will have experience working with large datasets, conducting prospect research, and ensuring compliance with data protection legislation. You should be comfortable with both the technical and interpersonal aspects of the job, from creating complex mailing lists to liaising with the finance team and external partners. Additionally, you will be committed to the school's inclusive values, supporting its vision and mission during an exciting new phase of development .
Title: Database and Gifts Officer
Hours: Part time (21 hours per week), permanent.
Salary: £22,678 - £24,052 (prorated salary) per annum plus benefits
Location: Onsite at the school which is situated in Dulwich
Closing date: Midday Monday 21st October
1st stage interviews will be held in person, week commencing Monday 28th October
More about the role:
The Database and Gifts Officer role is integral to the Development and Alumnae Relations (DAR) department, supporting the school’s fundraising and engagement efforts. The postholder will manage and maintain the alumni and donor database, ensuring the accurate entry of gifts and pledges, and collaborate with the Finance team to ensure financial data is up to date and reconciled. Additionally, the post holder will create targeted mailing lists, conduct due diligence on prospective donors, and support the identification of lost alumnae. The role also involves ensuring compliance with data protection laws and contributing to DAR events, which may occasionally occur outside regular hours .
Key Responsibilities:
-
Experience of working on a database, extracting, interrogating and reporting on data.
-
Knowledge and experience of Raiser’s Edge, Toucan Tech or a similar fundraising database.
-
Demonstrated track record of processing gifts and donations
-
Proven track record of database administration, import/export, configuration and problem resolution.
This role offers the opportunity to work in a forward-thinking educational environment, where your contributions will have a real, lasting impact. If you're detail-oriented, collaborative, and eager to use your data expertise in a school awarded London Independent School of the Year 2024, reinforcing its reputation for excellence, I’d love to hear from you.
To apply for this role and for further details, including a job description and person specification, please email or call Faye at Harris Hill.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill is thrilled to be partnering with a prestigious Independent School in the search for an enthusiastic and committed Database and Gifts Officer. If you are a CRM expert with excellent attention to detail, this could be the perfect opportunity for you!
This role will suit someone who thrives in an independent, forward-thinking educational environment and is passionate about data management, gift processing, and alumni relations. The ideal candidate will have experience working with large datasets, conducting prospect research, and ensuring compliance with data protection legislation. You should be comfortable with both the technical and interpersonal aspects of the job, from creating complex mailing lists to liaising with the finance team and external partners. Additionally, you will be committed to the school's inclusive values, supporting its vision and mission during an exciting new phase of development .
Title: Database and Gifts Officer
Hours: Part time (21 hours per week), permanent.
Salary: £22,678 - £24,052 (prorated salary) per annum plus benefits
Location: Onsite at the school which is situated in Dulwich
Closing date: Midday Monday 21st October
1st stage interviews will be held in person, week commencing Monday 28th October
More about the role:
The Database and Gifts Officer role is integral to the Development and Alumnae Relations (DAR) department, supporting the school’s fundraising and engagement efforts. The postholder will manage and maintain the alumni and donor database, ensuring the accurate entry of gifts and pledges, and collaborate with the Finance team to ensure financial data is up to date and reconciled. Additionally, the post holder will create targeted mailing lists, conduct due diligence on prospective donors, and support the identification of lost alumnae. The role also involves ensuring compliance with data protection laws and contributing to DAR events, which may occasionally occur outside regular hours .
Key Responsibilities:
- Experience of working on a database, extracting, interrogating and reporting on data.
- Knowledge and experience of Raiser’s Edge, Toucan Tech or a similar fundraising database.
- Demonstrated track record of processing gifts and donations
- Proven track record of database administration, import/export, configuration and problem resolution.
This role offers the opportunity to work in a forward-thinking educational environment, where your contributions will have a real, lasting impact. If you're detail-oriented, collaborative, and eager to use your data expertise in a school awarded London Independent School of the Year 2024, reinforcing its reputation for excellence, I’d love to hear from you.
To apply for this role and for further details, including a job description and person specification, please email Faye at Harris Hill on or call on 020 7820 7303.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Development Manager (Individual Giving) will focus on increasing donations from individual supporters. Working closely with the Head of Development and CEO, you'll be responsible for growing donation schemes for individual supporters, stewarding major donors, delivering public fundraising appeals and promoting opportunities for supporters to make gifts in wills.
We look to recruit a candidate excited to take responsibility for their own area of work as part of a small team. We will consider strong applicants with previous experience in fundraising / development or transferable skills and knowledge from customer-facing roles in other sectors.
This is a full time permanent position with a minimum of 3 days based on site. We are open to flexible working arrangements including part time working and compressed hours.
TO APPLY please send your CV and a cover letter of no more that 2 sides detailing how you meet the requirements below.
Interviews are expected to take place on 13th and 14th November. Please state in your cover letter if you are unable to interview on these dates
Key duties
- Manage and develop relationships with a portfolio of individual supporters
- Plan and deliver a year-round programme of supporter events encouraging donors to engage with our work
- Implement supporter stewardship systems with the aim of retaining and increasing support
- Assist with the planning and delivery of annual individual giving campaigns
- Process and acknowledge donations and Gift Aid claims on CRM system (Spektrix)
- Support with researching and drafting briefing documents for prospect and supporter meetings
- Develop strong internal relationships to help promote the work of the Development team
- Represent the organisation at fundraising sector events
Essential
- Experience of organising events to engage or steward supporters, clients or customers
- Proven track record of successfully managing a portfolio of supporter relationships or customer accounts
- Experience of delivereing supporter or customer journeys leading to increased support and engagement
- Strong organisational and planning skills
- Ability to analyse customer feedback
- Strong interpersonal, written and verbal communication skills
This is not an exhaustive list. Please see the JOB PACK for full details
Our commitment to equality and diversity
We are committed to providing equality of opportunity and encourage job applications from people of all backgrounds. We strive to build a diverse and inclusive workforce that is representative of our community and helps us to deliver more for our visitors. We particularly encourage applications from candidates from ethnic minority backgrounds and candidates with disabilities.
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.
The client requests no contact from agencies or media sales.
Harris Hill is thrilled to be partnering with a global charity in the search for an enthusiastic and committed Database Officer (maternity cover). If you are a CRM expert with excellent attention to detail, this could be the perfect opportunity for you!
In this role, you will focus on managing the organisation’s database operations with a particular emphasis on ensuring accurate and timely processing of income and donations, maintaining high standards of data quality, and supporting the Fundraising team with their data requirements. You will have opportunity to work in a charity focused on improving the welfare of working animals like horses, donkeys, and camels. It provides veterinary care, education, and support in areas where these animals are vital to livelihoods, aiming to ensure their health and well-being.
Title: Database Officer
Hours: Full time, 12-month fixed term maternity cover
Salary: £37,500 per annum plus benefits
Location: Hybrid – remote, London Head Office as required (up to 1 day per month)
Closing date: Applications being reviewed on a rolling basis
More about the role:
As Database Officer, you’ll play a pivotal role in importing and reconciling donation data from various sources into the Raiser’s Edge system, managing regular gift administration, and maintaining data quality and GDPR compliance. You will also support the fundraising team by generating data selections for appeals, providing reports on fundraising performance, and offering training on data processes to colleagues. Your work will directly impact the charity’s ability to connect with donors and drive fundraising initiatives, helping them continue their vital work.
Key Responsibilities:
- Donation Processing: Importing and reconciling donation data from various sources into the Raiser’s Edge system, ensuring timely and accurate income processing.
- Database Maintenance: Maintaining the quality and integrity of the database, including GDPR compliance, updating consent records, and consolidating duplicate entries.
- Support for Fundraising Teams: Providing data selections, reports, and support to fundraising teams for campaigns and donor communications.
- Collaboration with Finance: Working closely with the finance team to reconcile gift income and manage Gift Aid claims.
This role offers the opportunity to work in a supportive, mission-driven environment, where your contributions will have a real, lasting impact. If you're detail-oriented, collaborative, and eager to use your data expertise for a worthy cause, I’d love to hear from you.
To apply for this role and for further details, including a job description and person specification, please email Faye at Harris Hill on or call on 020 7820 7303.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.