Domestic Abuse Case Worker Jobs

·  To work within temporary accommodation provided by New Forest District Council (NFDC) provide intensive support to the victim / survivor and their child(ren) living within the properties.

·  To provide high-quality crisis intervention, information, advocacy, and proactive support to victims / survivors who access the NFDC resident and housing options.

·  To work with colleagues at NFDC to increase knowledge and develop responses to victims and survivors of domestic abuse through formal and informal training sessions, this includes colocation within the council.

Workers should be “free from abuse in their own lives.” Applicants are asked not to put themselves forward for selection if this is not the case.

It is essential that the postholder has a full driving licence and access to a car for work purposes.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Senior Substance Misuse Independent Domestic Abuse Advocate

Salary: £30,000-£32,000

Location: Hammersmith (with some work in the community across Hammersmith and Westminster, and Kensington and Chelsea)

Hours: 35 hours per week (some working from home up to 2 days, some shift work)

Weekend / Evening work: Yes, Thursdays early shift (8am) and evening between 6-9pm on rota basis (so approximately every 4-5 weeks)

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Senior Substance Misuse Independent Domestic Abuse Advocate (IDVA)will work within a dynamic, crisis intervention, advocacy and support service.

The successful candidate will be doing half a day satellite work at Turning Point once a week.

The successful candidate will be the post holder will work across three boroughs under the guidance of the Team Manager.

The IDVA will be closely working alongside other colleagues including the Turning Point colleagues/team to deliver support to women with a range of complex support needs including substance misuse, mental health, domestic abuse, sex working, trafficking, and offending behaviour. The IDVA will work in collaboration with their team members to holistically support women in the boroughs of Hammersmith, Kensington and Chelsea, and Westminster to achieve sustained recovery, improved health and wellbeing, helping women to manage/mitigate risks, and empowering them to reach their fullest potential in society as well as ensuring the voice of survivors informs every stage of the process.

The Senior Multiple Needs IDVA will assess the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support. As well as identify and refer to services appropriate to their needs. They will also proactively advocate and advice women of their rights and options for seeking help and support from other agencies, encouraging them to engage with other agencies, and help co-ordinate the provision of multi-agency support where necessary.

The Senior IDVA will be holding a smaller caseload and will be line managing up to 3 IDVAs.

Work closely with Managers to allocate cases to workers appropriately within 48 hours

About You:

To be successful as the Senior Substance Misuse Independent Domestic Abuse Advocate will need the below experience and skills:

Excellent understanding of domestic abuse and its effects on women and children, of best practice in supporting survivors of domestic abuse, and of the MARAC.

Excellent understanding of drug and alcohol issues and experience of working within a related field.

Thorough knowledge of safeguarding practice, procedures and legislation

A good understanding of the importance of confidentiality and anti-discriminatory practice, safe practice and health and safety procedures

Experience of risk and needs assessment, safety and support planning, and crisis planning and successfully managing high numbers of referrals

Experience of working in a co-located setting with another agency and providing consultations/briefings to professionals to support in upskilling them around Domestic Abuse

Experience of partnership working and of maintaining excellent working relationships with a range of stakeholders

Excellent written and verbal communication and presentation skills; including report writing, data collection and monitoring

This is an exciting opportunity for you to work as part of an innovative service, designed to offer multi-disciplinary wrap-around support to women with multiple needs, with the aim of facilitating long-term recovery.

We enthusiastically welcome applications from Substance Misuse Workers/Practitioners, Recovery Workers, Recovery Practitioners, Recovery Coordinators, Drug Workers, Alcohol Workers and Needle Exchange Workers who meet the specified requirements.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We’re looking for passionate and dedicated individuals to join us as Project Workers to join our Multiple Disadvantage Services across London. We have multiple positions available in our women's services in Camden to join our dynamic teams in providing tailored support to our clients with multiple disadvantage. 

As a Project Worker Multiple Disadvantage, your primary purpose is to provide comprehensive, trauma informed support to residents within a psychologically sensitive accommodation setting. Your role will encompass a wide range of responsibilities aimed at ensuring the wellbeing, safety and development of residents.

About the roles in our women's services in Camden:

In this role, you will be part of a specialist team working with women who have complex needs, including mental health challenges, substance misuse, offending behaviour, and physical health issues. You’ll use a gender-informed approach, ensuring that women feel safe, supported, and empowered. This role will give you the opportunity to provide personalised support, helping clients develop independent living skills, build social networks, and access external services.

Your day-to-day work will involve conducting needs and risk assessments, creating support plans, and facilitating group work and structured interventions as part of our in-house recovery programme. You’ll work closely with external agencies to ensure that clients receive the holistic support they need, with a focus on both harm minimisation and recovery.

For roles in our women's services we ask for female only applicants. For occupational requirement reasons (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• A solid understanding of person-centred approaches, harm minimisation, and trauma-informed care.
• Strong interpersonal skills and the ability to build meaningful relationships with clients, empowering them to engage with community resources and take positive steps forward.
• Flexibility, creativity, and resilience in working with a sometimes challenging and hard-to-engage client group.
• Proven experience and skills in delivering highly personalised assessment and casework, support planning, goal setting, advocacy, and the ability to apply this in a caseload of clients who find it difficult to engage in formal keywork and where there are barriers to accessing statutory support.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 9th February at Midnight

Interview Date: Tuesday 18th and Wednesday 19th February online via Microsoft Teams

PLEASE NOTE: We may invite suitable candidates to interviews as applications are received before the stated interview dates above. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

We're looking for 2 kind, compassionate and resilient Specialist Behavioural Support Worker to join our Wood Lane End in Hertfordshire.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Specialist Behaviour Support Workers are responsible for the customer's emotional, psychological wellbeing as well as providing support to help them develop the life skills they require to meet the assessed needs. At Wood Lane End, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You are responsible in planning appropriate intervention to modify and resolve the behaviour
- You require superb interpersonal and relationship skills and must have the capacity to handle psychologically behavioural changes
- You understand and collaborate with the different support organizations accessible in the community
- You exhibit a concrete basis in behavioural analysis
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.

Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customer to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customer enjoys a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises
- Enable customers to make full use of community facilities by providing support as directed

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team

What you'll bring:

Essential:
- Good IT skills
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges
- Driver's licence and willingness to drive customers car
- Flexibility as position requires sleep-ins on a rota basis.
- Experience with personal care

Desirable:
- Experience with PBS Approach
- NVQ Level 2 or equivalent
- Experience with different forms of communication

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Housing Floating Support Worker

Salary: £26,000 - £32,000

Location: Hammersmith (with some travel to Stratford and Finsbury Park. The service is Pan London and operates within local communities, necessitating travel across all 11 boroughs to deliver outreach support to clients when needed.)

Hours: Full time

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Floating Support Worker will specialise in working with women for whom housing and risk of tenancy breakdown is a priority. You will provide specialist housing and domestic abuse support to women aged 18 and over. The accommodation needs of the women you support will require you to advocate and support for each woman efficiently and empathically, whilst liaising with providers and stakeholders to ensure her accommodation needs are met. The role is dynamic and requires the post holder to respond to women with effective crisis intervention, advocacy and support. They will be required to coordinate the provision of multi-agency support which focuses on working with clients to maintain their tenancies and prevent homelessness. The post holder will establish positive, proactive, and innovative working relationships with housing services and partner agencies.

About You:

To be successful as the Housing Floating Support Worker, you will need the below experience and skills:

Solid experience of supporting women who have experienced domestic abuse in all its forms, come from a sector with transferrable skills or possess a feminist/VAWG degree and be keen to learn and to train on the job

A good understanding of violence against women and girls with a particular focus on the dynamics of domestic abuse (physical, emotional, and sexual abuse, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families, and communities

Skills and experience in conducting comprehensive assessments of needs and risk for survivors experiencing domestic abuse, including carrying out short risk management and safety planning

Experience in assessing the needs and safety of any children that women using the service may have

An understanding of the criminal justice system and relevant legislation with regard to legal and civil options, housing, benefits, matrimonial and children

A good knowledge of safeguarding practice, procedures, and legislation

Other skills and experience:

Good data collection, monitoring and IT skills

A relevant qualification or training, for example in domestic abuse, criminal justice, law, social work, substance misuse or related area

Flexibility to work as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support

We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: 

Interviews are taking place on a rolling basis

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Are you passionate about making a lasting difference to the lives of vulnerable adults?

About the role

The Hammersmith and Fulham Rough Sleepers Assessment Hub oversees 20 beds in a 54-bed building located close to Earls Court station. The Hammersmith and Fulham outreach team can bring clients as a safe alternative to rough sleeping. At the Hub, clients will receive a thorough assessment of their needs and be supported with an offer of suitable accommodation to move into.

As an Assessment and Reconnection Worker, you will:

• Be part of a busy team environment working closely with those new to, or at risk of rough sleeping.
• Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.
• Build and maintain effective relationships to support clients throughout their recovery.
• Develop a knowledge of relevant legislation such as, welfare benefit and housing legislation.
• Work on the weekly 7-day rota including weekends and bank holidays

About you

If you have a genuine desire to support people to transform their lives you don’t need to have direct experience to succeed in these roles.

If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations we will provide you with the rest through our training and development programs where you will develop the skills to provide high quality person centred support to clients.

If you have a good understanding of the complex issues faced by homeless people and the ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation we encourage you to apply!

We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

Click the ‘Apply Now’ Button to start your online application form. 

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 5 February 2024

Interview and assessments on: TBC

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Share your passion to see women’s lives transformed.

An exciting opportunity has arisen at My Sisters’ House Women’s Centre for a Team Lead for our Finance, Benefit & Resettlement service. Applicants should be educated to ‘Degree’ level or equivalent or be able to demonstrate relevant experience, you will either be a Qualified IDVA or committed to attaining this qualification within your first year of employment in this role. You will have experience of managing a team and have excellent people skills.

What is a Team Lead for Finance, Benefits & Resettlement?

Our Finance, Benefits and Resettlement team focuses on empowering women and overcoming barriers to clients living with, fleeing from or who have experienced domestic abuse or other disadvantages. These barriers include finances, benefits, budgeting and housing.

As Team Lead, you will be responsible for a small team of key-workers as well as holding a caseload of clients yourself. Your team will be supporting clients who are living with or who have experienced domestic abuse, you will therefore be able to risk assess and safety plan as well as have an excellent understanding of safeguarding protocols. You will support your staff with their caseloads as well as completing regular case management and supervision with each staff member.

You will be responsible for developing the service, with the voice of our clients at the heart of everything we do and always work in a trauma-informed way. You will be responsible for developing excellent multi-agency relationships and expected to network effectively.

We work with women who have experienced multiple disadvantages, for example, historic domestic abuse, mental ill health, poverty and other traumas.

You will have experience of working with these women and be non-judgmental and trauma-informed at all times.

You will have a passion to see women’s lives transformed.

Ideally, candidates should have:

• Educated to ‘Degree’ level or equivalent
• Be a Qualified IDVA or committed to attaining the qualification within the first year of your employment in this role.
• At least two years’ experience working with women who have experienced multiple disadvantages
• Experience of managing a team and fantastic people skills
• Have excellent spoken and written skills
• Excellent interpersonal skills; kind, compassionate with good communication and presentation skills; enthusiastic, flexible and resilient
• Ability to act with integrity and accountability
• Ability to inspire and motivate others to achieve their full potential
• Excellent organisational and problem-solving ability
• Strong professional boundaries
• Knowledge and understanding of the importance of multiagency working and GDPR, Confidentiality, Safeguarding, Equality, Diversity and Inclusion, and the promotion of equalities
• IT literate and confident with using technology including Microsoft 365
• Ability to prioritise a busy and dynamic workload and be self motivated as well as work well in a team, a positive, can-do attitude is essential

The post is subject to enhanced DBS Disclosure.

Owing to the gender specific nature of My Sisters’ House service provision, being female is a genuine occupational requirement under Paragraph 27, Schedule 3 of the Equality Act 2010.

We're looking for a kind, compassionate and resilient Hospital Independent Domestic Violence Advisor to join our Kent Family Service in Kent.

£28,949.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The role of an IDVA is to address the safety of victims and survivors at high risk of harm. IDVAs work with their customers from the point of crisis by safety planning and risk assessing using the DASH to ascertain the level of risk to the victim. They will also raise awareness of male domestic abuse with partners and within the community.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Look Ahead IDVAs have the personal qualities required to manage customer expectations alongside the responsibilities of their role. Day to day IDVA activities include:
* Manage client referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork.
* Building supportive, trusting relationships with clients and creating a positive atmosphere.
* Knowledge of the criminal justice system. Understanding of Marac protocols.
* Regular attendance at Marac and completion of all Marac referrals.
* Support Customers to obtain Non Molestation Orders where needed and any other civil remedies available to them.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
* Attending all court and Case Management hearings with or as a representative for clients.
* Supporting clients to set personalised goals in the form of a Safety and Support Plan.
* Assisting in the recording and reporting of customer incidents.
* Creating a safety plan with clients.
* Developing productive relationships with partner organisations to improve service outcomes.
* Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
* Encouraging customers to attend relevant programmes when appropriate i.e Own My Life.
* Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
* Adhering to all other Look Ahead's policies and procedures.
* Engaging in learning and development activity to increase knowledge and skills.
* Undertaking any other duties consistent with the grade and nature of the post as assigned by the Service Team Leader.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organized
* Able to apply the right balance of care and support dependant on the needs of the customer
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem

What you'll bring:

Essential:
* IDVA qualification
* Previous experience managing a caseload

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for a full Job description

We're looking for a motivated, engaging and enthusiastic Activities Coordinator to join our Hounslow Young People Service in Chiswick.

£11,060.00 per annum, working 16 hours per week. Benefits include 25 days Annual Leave (FTE), pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The part-time activities Coordinator is responsible for managing and promoting regular activities across our 6 Young People services that will not only build on residents' life skills but also enhance co-production within our services.

The post holder will also be responsible for sourcing funding for activities both internally an externally and working with residents across our services to ensure that the activities ran are done so in a co-produced way. This will also involve liaising with and establishing relationships with agencies outside of the organisation with whom we can form joint working relationships that will help with us developing life skills and enhancing the residents experience when it comes to co-produced activities available to participate in within our services.

The Activities Co-ordinator will establish and promote Look Ahead's co-production model. The ideal candidate will have good knowledge on the importance of co-production and the benefits of working in a co-produced manner. They will be someone who thrives on working under pressure, is a good team player and can demonstrate excellent networking and partnership. They will have excellent communication skills (both verbal and written), they will be good at using their initiative in researching complex housing cases and able to meet tight deadlines.

The role is 16 hours per week, working 2x 8-hour shifts. It requires the candidate to work 1 weekend out of 4 at our St Margarets service in Chiswick. W4 4NL.

For a full job description, please visit our website jobs.lookahead.org.uk

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll bring:

Essential:

• Has relevant sector work experience
• Demonstrable experience of supporting young people

Desirable:

• Other relevant professional memberships and/or specialist qualifications

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

At Fight for Peace we support young people to reach their full potential. Born in Rio de Janeiro, Brazil, we have been operating since 2000 and have impacted the lives of thousands of young people at our Academy in east London, and via a national and international network of partners who are trained in our approach. We focus on marginalised communities because typically this is where the need for our work is greatest, and where we can have the biggest impact. Our work covers three complementary strategic areas to ensure that we can maximise our reach and impact Academy, Alliance and Collectives.

We work directly with young people at our Academy, developing their potential using a Five Pillars methodology which combines combat sports, education, employability, youth leadership and support services. Via our Alliance, we exchange skills, knowledge and support with over 120 community-based partners around the world to strengthen youth programmes and enable us to maximise our influence and reach. And through our Collectives in east London and Jamaica, we bring together services, decision-makers and stakeholders to strengthen youth services across communities and find solutions for complex issues affecting young people.

We’re looking for a passionate mentor who will take a holistic approach to support young people. This will involve engaging with stakeholders such as schools, Youth Justice Services (YJS), Probation, Social Services, and healthcare providers to ensure a coordinated and comprehensive support network. By maintaining open communication and partnership with these organisations, the Youth Mentor will ensure that young people receive the right interventions and access to services to address their emotional, educational, and social needs effectively.

Criminal Justice and Hate Crime Advocate

Are you passionate about making a positive impact on the lives of individuals facing criminal justice or hate crime challenges? Do you thrive in a supportive and compassionate environment, where you can truly make a difference? 

If so, we have an exciting opportunity for you! 

We are looking for a driven person to join the charity’s Advocate Team to support members from the Gypsy and Traveller community across West Yorkshire.

Position: Criminal Justice and Hate Crime Advocate 

Location: West Yorkshire/hybrid

Hours: Part-time, 21 hours per week

Salary: £24,829 per annum pro rata

Contract: Maternity cover 12 months

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and free parking.

Closing Date: 6th February 2025

Interview Date: Thursday 13th February

The Role

You will work across a project with a focus on two areas of support: hate crime and criminal justice. This role will involve working with and supporting individuals and families from Gypsy and Traveller communities who are affected by the criminal justice system and anyone who has previously experienced, or are currently experiencing any form of hate crime. 

About You

With empathy and interpersonal and relationship building skills, you will have excellent problem-solving skills and ability to work in stressful situations.

You will have the ability to:

• Support individuals and engage them with relevant services.

• Build trusting and effective relationships with our members.

• Remain balanced and nonjudgmental while listening to individuals.

• Encourage and inspire people to recognise and build on their own strengths

• Network and form good working connections with external services and partners across West Yorkshire.

• Use a computer, including proficiency in the use of word processing and data entry tools.

PLEASE NOTE: CV’s will not be accepted for this role, you will be redirected through to the charity’s website where you will need to complete their application form 

About the Organisation

You will be joining a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile.  Recognised as being innovative, brave and creative.  The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work. 

You may also have experience in areas such as Criminal Justice, Hate Crime, Criminal Justice and Hate Crime, Criminal Justice Advocate, Hate Crime Advocate, Criminal Justice and Hate Crime Advocate, Advocate, Criminal Justice Advocacy, Hate Crime Advocacy, Criminal Justice and Hate Crime Advocacy, Social Welfare, Victim Support, Case Worker, Social Worker, Support Worker, Victim Support Worker. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About us

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.

About the role

The purpose of this post is to provide therapeutic intervention to separated children who have often been through traumatic experiences, including being trafficked, abused and having witnessed horrific events, as a result of upheaval in their country of origin and along their journey to survival. Many have experienced overwhelming loss and separation from family and loved ones resulting in mental distress; others display symptoms of PTSD and may become isolated and anxious. This can lead to related behavioural issues and disruption in their education when their mental health needs are not met.

Working using a multidisciplinary approach, the therapist will engage separated children, either individually or within a group. The therapist will adapt their therapeutic approach in response to what the child may communicate through verbal disclosure or behavioural issues. The therapist will maintain a close partnership with the foster family/accommodation provider, social worker, school and/or other key agencies in the separated child’s life, and, where appropriate, signpost them to other specialist services.

Hours: Part-time, 28 hours per week.

Contract: Maternity cover until 31st March 2026.

Main Duties and Responsibilities

1. To proceed and maintain the specialist therapeutic service already in place, responding to specific needs of the local client population and working closely with the East Sussex local authority.
2. To deliver specialist, culturally sensitive one-to-one and group remote therapy (telephone/online) to best meet specific client needs, using the Refugee Council My View Therapeutic Care Model and Framework.
3. To work collaboratively with the Refugee Council children team and wider stakeholders such as social services, legal services, department of education, the health service and mainstream mental health agencies to ensure holistic client support. This may occur across different regions in particular those who present acute/complex needs or in the case of the clients’ transfer to other locations.
4. To take responsibility for soliciting appropriate referral by engaging with local statutory agencies, community groups and project partners.

For more information on the role and to apply, please visit our website via the apply button.

Closing date: 3 February 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

We're looking for a kind, compassionate and resilient Senior Income & Housing Officer to join our Landlord Services team at our Head Office in Islington.

£38,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

This is a fixed term contract until November 2025.

Want to feel like you're making a difference? You'll feel at home here.

The Senior Housing Officer will be based at Look Ahead's head office in Islington but there will be regular travel across London and the south east . The Landlord Services team provides housing management across all of Look Ahead's owned and managed properties .

The main focus of the Senior Housing Officer's role is income collection, managing other breaches of tenancy such as anti-social behaviour ,working with compliance colleagues to follow up on fire risk assessment actions required , gas capping cases and any access issues for gas and electrical checks. You will be responsible for monitoring an on going programme of estate inspections, living standard checks and tenancy audits. You will also ensure that empty void properties and re-let within tight time frames and data systems kept up to date. Focusing on Look Ahead's unsupported properties- you will line manage 3 Housing Officers- 2 of which are based on site in our services in Southwark and Barking and Dagenham. You will also line manage 1 Estates Officer. You will act as the lead liaison manager between Look Ahead and the external Tenancy Sustainment Team which provides support to some of our customers.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Income Collection

Manage the performance and co-ordination of the Housing Officers, setting and monitoring their performance via KPIs
Lead the team of Housing Officers to reduce the overall level of current and former tenant arrears within organisational targets
Responsible for dealing with escalated cases of arrears for individuals and complicated cases.
Monitor and enforce compliance with Look Ahead's Income Collection policy and procedure, specifically with Income Officers and Operation colleagues
Responsible for championing and promoting the use of Income Collection policy and procedure with contract manager's, providing guidance and support where required
Ensure that all housing management systems are kept updated regarding Income related and customer profiling matters and that customer files are being maintained appropriately
Co-ordinate and design any training related to housing management systems, the Income Collection Procedure and income maximisation

For the full list, please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Well organised and highly motivated to ensure delivery to strict deadlines and standards
Strong interpersonal and leadership skills to influence and build credibility internally and externally
Professional manner and approach in all areas of delivery
Self-starter, forward thinking and results focused

What you'll bring:

Experience of delivering housing management services including possession proceedings in the county court.
A proven track record of managing the delivery of outstanding customer focused services
Practical experience of line managing, leading, motivating and mentoring staff .
Experience of working with other stakeholders to deliver demonstrable business outcomes
Good standard of overall education, such as 5 GCSEs or equivalent (level C or above) including English and Maths
Excellent knowledge and understanding of housing legislation, regulation and best practice
An up to date and continually developing housing knowledge inclusive of national, regional, local agendas and operational best practice

For the full list, please see our website.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Move on Coordinator to join our Homelessness & Complex Needs service in Kensington & Chelsea.

£28,668.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

The move on Coordinator is responsible for managing and promoting Look Ahead's move on pathway across the RBKC complex needs service. The post holder will be responsible for sourcing accommodation in the private rented sector - liaising with landlords and sourcing new move on routes for customers.

The Move on Co-ordinator will establish and promote the look ahead - RBKC move on Pathway as a viable move on option to Look Ahead staff, customers and other stake holders such as local authorities and funders. The post holder will directly support new customers to move into their new accommodation and ensure support staff are fully equipped to inform customers about the move on process.

The ideal candidate will have good knowledge of housing and homelessness law. They will be someone who thrives on working under pressure, is a good team player and can demonstrate excellent networking and partnership. They will have excellent communication skills (both verbal and written), will be good at using their initiative in researching complex housing cases and able to meet tight deadlines.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Develop links with private sector landlords and estate agents in order to source private rented stock and promote Look Ahead as a partner organisation.
Work in partnership with the Local authority move on co-ordinator, creating innovative schemes to support long stayers in accommodation.
Attend and complete all relevant documentation for placement review meetings.
Maintain accurate records of service utilisation.
Develop and maintain an information resource to support operational staff in the resettlement of customers. This will include (but not limited to) Local Housing Allowance Rates, Partner Landlord and Estate Agency details and Rent Deposit Schemes. Act as the main point of contact for information and resources on the private rented sector.
Actively promote the look ahead - RBKC move on Pathway option. Assist operational staff to identify customers ready to access this option.
Support a caseload of clients that are progressing toward move on.
In conjunction with operational staff assess the readiness of customers to move on and set up viewings for customers to access available accommodation.

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Knowledge and understanding of supported housing move on pathways
Knowledge and experience of policy relating to Private Rented Sector
Enjoys social interaction and the company of others, networks in local business community
Ability to prioritise workload and work effectively in a high pressured environment
Prefers working as part of a group or team
Ability to work independently and use initiative
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour

For the full list please see our website.

What you'll bring:

Essential:

Has relevant sector work experience
Demonstrable experience of working in Homelessness & Complex Needs

Desirable:

Other relevant professional memberships and/or specialist qualifications

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.