Director Of Operations Social Care Jobs in Greater London

This role is offered on a 12 month fixed-term contract

Fantastic relationship management is fundamental to Parkinson’s UK delivering the impact we want to see for people affected by Parkinson's. As our next Philanthropy Manager, you would focus on raising £10k-£100k+ gifts. You will become part of a collaborative, supportive and positive team and have the opportunity to grow in the role so that we can help you to achieve what you want next in your career. We champion regular learning to develop our skills as face-to-face relationship fundraisers and you will be supported by your line-manager and peers to feel confident with external activity and to try out new ideas. 

It is a really exciting time to join as we enter the private phase of Parkinson’s UK’s £12m Nurse Appeal, and grow our philanthropic income for our research and the Parkinson’s Virtual Biotech, our international drug discovery programmes. 

What you’ll do

• Identify, cultivate and manage relationships with a pipeline of donors and prospects 
• Deliver pipeline activity and income targets
• Secure and deliver a high volume of donor/prospect in-person touchpoints, involving Parkinson’s UK senior leadership in key relationships 
• Deliver first-class stewardship by maximising engagement opportunities within our stewardship programme
• Manage the day-to-day activity of our fundraising board and secure new gifts through their networks
• Work with our Nurse Appeal senior volunteer donors to build your pipeline
• Lead on prospecting projects, collaborating with the prospect research and wider colleagues across the charity 

What you’ll bring

• Demonstrable experience of successful major donor fundraising
• A strong track record of building successful relationships with major donors through one-to-one meetings, phone calls, communications, events and bespoke cultivation 
• Excellent verbal presentation and persuasive writing skills 
• The confidence to influence, negotiate and inspire stakeholders at all levels both internally and externally 
• Ability to work autonomously and manage a diverse workload with appropriate time management, planning and prioritisation
• Ability to proactively identify, qualify and generate new prospects 
• Interest in learning about Parkinson’s UK’s strategy and developing an understanding and empathy with the Parkinson’s community

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description 

Whilst this is advertised as a full-time position, we are committed to being flexible in our roles and would consider part-time working and compressed hours. Please specify in your supporting statement if you are interested in a specific working pattern.

Interviews for this role will be held w/c 11 November. Successful candidates may be invited to a second stage interview. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Dementia Carers Count have an exciting hybrid opportuinity to deliver timely and efficient fundraising and administrative support, at home with one day in the London office, as we work to ensure that no dementia carer ever feels isolated, invisible or alone. 

Job Title:   Fundraising & Admin Officer

Reports to:  Public Fundraising Manager 

Contract:   Permanent contract 

Hours:    35 hours/week

Salary:   £30,000 pa

Location:   Hybrid, one day a week in the London office.

Job purpose  

To deliver timely and efficient fundraising and administrative support, as we work to ensure that no dementia carer ever feels isolated, invisible or alone. 

Key responsibilities   

• Be the first point of contact for supporters, campaigners and others, managing enquiries via post, online and over the phone to ensure everyone has a quality experience.

• Manage processes for fundraising donations.

• Work with teams across the organisation and with carers to produce creative and engaging thank you and stewardship materials.

• Support the fundraising team with prospect research to help identify potential new supporters.

• Draft funder reports, small trust funding applications and fundraising communications.

• Support the administration and delivery of fundraising activities and initiatives.

• Keep up to date with sector developments and best practice in fundraising.

• Support the marketing & communications manager to deliver effective internal communications.

• Support the services team to deal with carer enquiries and casework, administer online groups, and produce reports.

• Support the organisation with general administrative duties as required.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience

This is a senior role within our People & Organisational Development directorate. Reporting to the Associate Director, People Operations you will play a key role in supporting Marie Curie's 5-year strategy by enabling employees to focus their time on patients and services by implementing efficient, prompt, automated and human-focused processes across data, systems, administration, payroll and audit.
 

Your Role:

• Overall Direction and Development: Leading the payroll team, you will ensure efficient and accurate payroll processing.
• Strategic Planning: You will have the opportunity to develop and execute payroll strategies to align with organisational goals.
• Compliance: You will ensure adherence to all payroll-related financial, legal and corporate compliance requirements.
• Leading and driving improvement. You will understand organisational impacts and create and encourage a culture of continuous improvement.

Additional Criteria for Success:

• Proven track record in payroll management, preferably in a large and complex organisation (e.g. commercial, audited environments private or public sector). This should include operational management of service delivery to a diverse customer base.
• Strong payroll legislation knowledge.Including payroll laws and regulations, tax compliance, pensions, statutory payments and employment law. Associated audit and risk experience is a must.
• Payroll systems expertise. Highly proficient with payroll software (Oracle and/or Zellis is highly desirable). Advanced Excel is additionally required.
• Demonstrable experience managing and developing a team, with strong performance management and coaching/development skills.
• Project management experience. Proven achievements in leading payroll-related projects, such as systems implementations or process improvements.
• Strong ability to identify, assess and solve payroll-related issues with a proactive and strategic approach.
• Results oriented with a positive outlook, high level of motivation, enthusiasm and dedication to the mission and goals of Marie Curie.

Contract: Permanent
Salary: £65,000 - £70,000 pa dependent on skills, knowledge and experience.
Location: Home-based within the UK, with ad-hoc travel to London and Birmingham required.

Application & Interview Process
As part of your online application please submit your CV plus a cover letter outlining your interest in/suitability for the role.
Close Date: Sun 20th October

Benefits you'll LOVE:
* Flexible working. We're happy to discuss flexible working at the interview stage.
* 25 days annual leave (exclusive of Bank Holidays)
* Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
* Loan schemes for bikes; computers and season tickets
* Continuous professional development opportunities. We can consider financial support for HR/payroll-related qualifications for this role.
* Industry-leading training programmes
* Wellbeing and Employee Assistance Programmes
* Enhanced bereavement, family friendly and sickness benefits
* Access to Blue Light Card membership
* Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please find our contact details on our website.
 

In this role you will connect people, ideas and resources to empower the community of Roehampton to thrive. Every day will be a chance to listen, to understand and to make a difference where it matters most as Roehampton is a place where there is a great need to build the ability, knowledge and potential of our community. This work will aid people in the community to collaborate in tackling inequalities which are deep and entrenched. You will be a confident self-starter who is unafraid of taking the initiative but understands the importance of democratic processes, openness and accountability. 

We are seeking an energetic, empathetic and resourceful community lead who has the skills, experience and tenacity to engage widely and support effectively. You will be our person on the ground - getting to know residents and organisations, making things happen, not just with the existing community groups and leaders in the Roehampton area, but also forging new connections with residents, activists and across the wider community and voluntary sector. 

Your day-to-day work will be varied and we expect this to include tasks such as:

• supporting local community organisations on a one-to-one basis, as well as creating and delivering high quality resources and support for them 

• delivering meaningful engagement with residents, empowering them to develop their own networks and co-design projects and programmes which support them effectively 

• managing a local grants programme which pilots and develops effective responses to community needs 

• co-producing and developing our Community Weeks programme as a platform for community support and engagement 

• gathering feedback and carrying out evaluation of our projects and of those we fund. 

Please send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the person specification.  We’ll use your cover letter to assess your application alongside your CV. Please ensure that your cover letter explains how you meet the essential criteria that are assessed at application stage i.e. criteria numbers 1-9 on the person specification.

We look forward to hearing from you.

We are excited to be advertising the role of Psychotherapy Service Manager at Respond, to lead our team and the development of our psychotherapy services with autistic people and people with learning disabilities who have experienced trauma and their families.  Many of our clients may have experienced complex or multiple traumatic experiences including sexual violence, domestic abuse and neglect.

The Psychotherapy Service provides predominantly longer-term therapeutic support of a year or more, depending on how the work is funded, to an average of 130 unique individuals per year.  The current team of 10 are made up of 4 senior therapists (reporting to the postholder), 4 therapists and 2 honoraries in training, the majority of whom are Arts therapists and work within a psychodynamic and/or systemic model.

We welcome applications from experienced Psychodynamic Counsellor/Psychotherapists, Arts therapists, Psychologists or Family Therapists who are passionate about our work. You will work psychodynamically, champion our trauma informed approach including our reflective practice model and have the opportunity to influence and shape the development of the psychotherapy service.  Leading the small team, you will provide clinical leadership and be Safeguarding lead, ensuring we continue to provide high quality psychotherapy services.  We are offering the role at 4-5 days per week, working in a hybrid manner flexibly. You can also hold your own small case load of clients, supervisees and/or consultancy work within the role.

This is a unique and specialist role and we recognise that you may have more experience in one clinical area or client group than another, given the breadth of our work and whilst you may be experienced in working psychodynamically as a therapist and as a line manager, you may be newer to leading a service for example. Or you may have a great deal of other experience and understanding of the needs of our clients from other work.  We are flexible to develop the right candidate who is passionate about improving the lives of autistic people, people with learning disabilities and their family members.  

If this sounds like the kind of role that would interest you, we’d really welcome your application. Please also get in touch if you have any questions.

Further information about Respond     

Respond is entering the last year of our three-year strategy, in which we will continue to be focusing on our psychotherapy service, which is a core part of Respond’s offer as a charity for now thirty-four years.   Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services which include advocacy, training and consultation.

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover. 

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.    

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.      

We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.   

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.     

Note all of the above days per annum stated are pro rata’d for part time employees.    

If you’d like to find out more about this role, please read through the job description and person specification.

When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.  

Interviews will be in person in London.

Job Title: Head Gardener

Period: Permanent

Hours: Part-time, 3 days-per-week, 21 hours excluding breaks, minimum of 1 Saturday a month + occasional evening work

Salary: Up to £31,500 p.a. pro rata

Reports to: Head of Operations / Co-Director

Key relationship: Garden Volunteers, Sarah Price, Exchange Managers

Responsible for: External partner relationships

Primary place of work: The Exchange, Erith DA8 1RA

About the role

The Exchange is looking for a talented, enthusiastic, and hard-working Head Gardener with a flair for plants, experience of working with communities, and a keen interest in Sarah Price’s naturalistic approach to gardens. The Head Gardener will further establish The Exchange as a destination garden, and a place for community learning and well-being. You will be responsible for our designer garden, its upkeep and development along with the design and delivery of a community learning/volunteer support programme. 

Please note: the ‘principal duties and responsibilities’ outlined below are not exhaustive. Other tasks and duties consistent with the role may be assigned.

Principal Duties + Responsibilities: 

The Sarah Price Garden

We are delighted to be home to a fantastic Sarah Price designed garden that wraps around The Exchange building.Sarah is one of the leading garden designers of her generation with three Chelsea gold medals and a portfolio including London’s Olympic Park, Manchester’s Whitworth Art Gallery, and the Maggie’s Centre in the New Forest. The Head Gardener is responsible for the maintenance and nurturing of the garden, which was planted by local residents, and in developing a programme for volunteers that supports with this maintenance. Key responsibilities include:

• Ongoing care and maintenance of the plants and garden to ensure the successful development of the garden in line with Sarah Price’s vision.
• Liaising with Sarah Price Landscapes about changes, upkeep, and development of the garden.
• Helping co-ordinate with Sarah Price and The Exchange any additional planting.
• Creation of opportunities for interaction with the public who visit the garden.
• Establish and manage The Exchange’s sustainable compost programme.
• Plant/equipment/materials ordering.
• Developing and caring for the pelargonium collection in the greenhouse 
• Propagating plants for sale and use in the garden.

Volunteer management

Community involvement is an essential part of what we do at The Exchange. Currently this involves a growing Volunteer Programme, where people come and learn skills from talented craftspeople, becoming part of “Making Communities”, in exchange for giving time in creating things For Community Use and/or Benefit. 

In relation to the garden, volunteers are supported through skills development and learning opportunities and give their time towards the garden’s ongoing maintenance and/or enabling wider public interaction. Participation in this programme also creates other benefits including social and wellbeing. We believe that time spent with volunteers/local community sharing skills and experience is an important investment and it will be your responsibility to ensure the volunteer team is supported and valued.Key responsibilities include:

• Developing and maintaining a group of volunteers to assist in the garden.
• Providing supervision and guidance to the volunteer team on practical horticultural tasks.
• Ensuring health and safety procedures are followed.
• Support with developing volunteers’ skills and confidence within the garden.
• Managing garden volunteer rotas and work tasks.
• Maintaining volunteer records including logging and evaluating volunteer hours.
• Keeping in touch with volunteers and potential volunteers through regular communications.
• Organising volunteer recognition events/activities, e.g. visits to other gardens.

Other

• Supporting development and delivery of new ideas to reach target groups and meet our aims, as laid out in our Engagement/Participation Strategy.
• Working with the wider team to ensure effective communications about the garden as visitor site, and place for learning.
• Exploring the potential for garden community learning programme development in line with the organisation’s aims and objectives.
• Working with the senior leadership team on relevant funding applications.

Personal specification 

Essential:

• Knowledge of, or willingness to learn about, Sarah Price’s approach to gardens, plants, and garden maintenance.
• Ecologically minded with a commitment to working organically.
• Practical experience and/or Entry Level Qualification in gardens and/or landscape management. NVQ level 2, RHS level 2 or equivalent experience.
• Excellent plant knowledge and a keen interest in gardens and landscapes.
• Familiarity with most horticultural tasks together with the use of basic tools.
• A willingness to work alongside and to support and develop other staff and volunteers.
• Motivated with an eye for detail and a desire to achieve high standards, ability to work on own initiative.
• Good verbal communication skills good organisational skills, a good understanding of Health and Safety issues.
• Experience of working with communities / different groups of people.

Desirable:

• A valid driving licence.
• Experience in propagation.
• Volunteer Management experience.

Deadline for applications: Wednesday 20 November, 12:00pm