Director Of Operations And Business Development Jobs in Central London, Greater London

People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.

The Head of People and Operations oversees the development of systems and processes to ensure the organisation operates as effectively as possible with particular focus on People & Culture, Finance and Operations. They manage People’s Economy’s freelance bookkeeper. 

Online Open House

Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.

You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious?  This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.

Sign up here:  https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration

Job Description

People & Culture

• Lead the review and development of HR policies and processes to ensure that they embody People’s Economy’s values, and support effective working and staff wellbeing, drawing in external expertise as necessary.

• Lead the development and implementation of recruitment processes for staff vacancies, ensuring compliance with People’s Economy’s recruitment policy and employment law.

• Lead the implementation of formal HR processes e.g. disciplinary processes, contract variations, and act as the key point of contact with People’s Economy’s external HR advisers. 

• Contribute to the development of organisational culture and values and ensure that they are embedded, promoted and enacted throughout the organisation.

• Lead review and development of People’s Economy’s safeguarding policy, processes and practice including staff and trustee training.

• Lead the work to build and maintain staff health and safety and wellbeing, through developing appropriate systems, processes and practices.

• Undertake day-to-day HR administration, including leave booking and sickness absence recording. 

Operations

• Develop policies, systems and processes to support the effective functioning of the organisation and (with support from the Programme Director) which support the implementation of programme and project delivery.

• Develop and maintain People’s Economy’s IT systems, including working with external providers to review IT security. 

• Lead on regularly reviewing and updating People’s Economy’s remote and hybrid working policies and supporting colleagues to access suitable equipment and workspace to carry out their roles.

• Support the Programme Director set up and manage the operation of People’s Economy’s monitoring, evaluation and learning systems and their embedding across the organisation.

• Support the Executive Director to implement People’s Economy’s Diversity, Inclusion and Anti-Oppression (DIAO) policy and lead the annual process of reviewing and updating the policy, and relevant organisational systems and processes to support the implementation of the policy. 

Finance

• Lead People’s Economy’s financial management and control, including:

  • Manage People’s Economy’s book-keeping and payroll providers to ensure that high quality records of income and expenditure are maintained and the smooth operation of supplier payments, invoicing, payroll and pensions contributions.

  • Oversee the timely production of regular financial reporting including management accounts, cash forecasting and quarterly reporting to the Board. Scrutinise regular finance reports and work to resolve any issues identified. 

  • Liaise with People’s Economy’s accountant and manage the annual process of independent examination and producing year-end reports and accounts.

• Lead on financial planning, including the preparation of an annual organisational budget and lead on updating budget information throughout the year.

• Create systems and processes to support staff to develop and manage budgets for the programmes and projects that they are leading.

• With support from the Executive Director, lead the development of organisational business plans and monitoring of progress against them, including reporting on progress to the Trustee Board.

• Lead on maintaining robust and up-to-date information about the organisation’s income pipeline. 

• Lead on fundraising administration:

  • Track progress against income targets ensuring information is kept up to date and regularly updating the Executive Director on the position.

  • Manage funder reporting and invoicing, working closely with colleagues leading funder relationships and with People’s Economy’s book-keeping provider.

Governance and Legal

• Lead on compliance with all applicable regulatory requirements including data protection, employment law, health and safety, and charity law.

• Ensure that People’s Economy has appropriate insurance in place.

• Lead on Trustee Board administration and support the good functioning of the Board, including by managing trustee recruitment processes when required.

• Lead on maintaining the organisational risk register and reporting on it to the Trustee Board. 

• Work with the Executive Director to ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).

Line Management

• Oversee People’s Economy’s book-keeping providers, and line manage possible future roles, supporting post-holders to carry out their roles effectively and to develop professionally.

For full role description and person specification see attached application pack

Are you a visionary financial leader passionate about making a real impact? UK Youth is looking for an experienced Finance Director to lead the financial strategy and operations that support our mission to empower young people across the UK. 

Purpose of the job

As Finance Director, you will oversee all financial aspects of the charity and lead long-term financial sustainability while advancing UK Youth’s mission. You will work closely with the Executive Team, Finance Committee, and Board of Trustees to deliver strategic financial leadership and ensure robust financial planning, forecasting, and reporting. 

This role offers the unique opportunity to influence high-level decision-making and provide strategic insights that shape our organisation’s future. You’ll champion the finance team’s development, drive operational efficiency, and explore innovative financial solutions to ensure our financial health. 

Key Responsibilities

• Lead the formulation and execution of UK Youth’s financial strategy aligned with our goals 

• Oversee budgeting, forecasting, and financial planning processes 

• Provide strategic financial analysis and insights for social investment, grants, and commercial financing 

• Manage financial risks, compliance with regulations, and relationships with auditors and stakeholders 

• Drive technological innovation in financial reporting and operations 

• Mentor and develop the finance team to foster a high-performance culture 

About You: 

• Qualified accountant (ACA, ACCA, CIMA, CIPFA, or equivalent) 

• Significant experience in a senior financial leadership role 

• Proven track record in providing financial leadership at Board and Executive levels 

• Strong knowledge of charity finance regulations (including Charity SORP) and tax compliance 

• Experience working within the voluntary sector is highly desirable 

• Skilled communicator able to convey complex financial information to diverse stakeholders 

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth? 

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that theyouth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to massinequality of access to youth services for young people.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Friday 8th November 2024 at 11:59pm (midnight)

Round 1 (Teams) Interview date(s) proposed: w/c 18th November 2024

Round 2 (In Person) Interview date(s) proposed: w/c 9th December 2024

This is a fantastic opportunity to join and lead Learn English at Home (LEAH), a small and dynamic charity who have been supporting ethnically and culturally diverse adults to learn English for forty two years.

As Charity Director, you’ll be working in a multi-cultural environment supporting vulnerable people with limited English across Kingston, Hounslow and Richmond. Our client group includes refugees, asylum seekers, and migrants, and our volunteer-led services support them to learn English and gain access to vital local services, including housing, education, healthcare.We provide a ‘blended’ service for our clients which includes in-person and on-line support as well as class-based teaching, all of which is dedicated to helping those with the lowest language skills to progress into volunteering, education and work.

LEAH has experienced a period of growth, having doubled its staff team across the last 5 years to meet demand for our services. We have no shortage of clients, a strong and enthusiastic volunteer base and a dedicated and experienced staff team.

LEAH is at an exciting time, and we are aiming to expand our service impact and reach across London.  The new Director will lead the development of the new 2025-28 strategic plan which will be the key to our future development and success.

Hours: 40 hours per week
Reports to: Chief Executive Officer (CEO)
Start Date: As soon as possible
Application Deadline: 8th November 2024

About The Anti-Slavery Collective (TASC)

Founded in 2017, The Anti-Slavery Collective (TASC) is a connector and convener of people, groups, and ideas. Our mission is to create linkages between decision-makers, corporates, and civil society allies to disrupt modern slavery and human trafficking.

We have built partnerships with business pioneers, civil society allies, and leaders, hosted high-level events, brought the issue of modern slavery back to the World Economic Forum, and amplified survivor leaders' voices.

TASC's mission is twofold:

1. Shifting societal consciousness: We seek to transform public awareness so society rejects the trafficking and exploitation of people and demands ethical products and services.
2. Supporting businesses: We provide businesses with tools, information, and connections to eliminate modern slavery from their supply chains, promoting global business practices that prioritise human welfare.

About the Role

The Director of Partnerships will lead TASC’s partnership efforts, responsible for cultivating and securing new partnerships, and delivering on partnership strategies. You will manage relationships with key strategic partners, donors, civil society allies, and academic stakeholders. The Director of Partnerships will work closely with the CEO, contributing to the charity’s broader external relations activities, while operating with independence and professionalism.

Key Responsibilities

• Partnership Strategy and Relationship Management:

  • Contribute to developing new partnership strategies.
  • Manage deliverables and track impact milestones as outlined in partnership strategies.
  • Oversee day-to-day correspondence with donors and strategic partners.
  • Facilitate meetings and visits with key stakeholders.
  • Support the CEO and team members in engaging with strategic partners.
  • Lead or contribute to relevant research projects.

• Internal Coordination:

  • Build strong relationships with colleagues to ensure effective information sharing.
  • Coordinate joint inputs for briefs, communication materials, and applications.
  • Collaborate with the team in producing and disseminating deliverables, updates, and communication materials.
  • Regularly contribute to TASC's internal Customer Relationship Management (CRM) system.

• Operational Support:

  • Support the organisation’s broader projects or events as required.
  • Maintain relationships with NGOs, research institutions, and stakeholders to stay informed about trends, collaborations, and funding opportunities.

• Grant Management:

  • Manage all aspects of grant servicing, ensuring deadlines are met and donor requirements are fulfilled.
  • Draft and collate reports and grant applications, ensuring alignment with donor requirements.
  • Maintain systems for tracking grant data and provide information for internal use and Board papers.

• Management:

  • Line-manage a direct report (Partnerships Manager).

Qualifications and Experience

Essential:

• Right to work in London.
• Excellent written English.
• Proven experience in building cross-sector partnerships, especially with corporate partners.
• Strong interpersonal and communication skills with the ability to engage with a range of stakeholders.
• Ability to meet tight deadlines and manage multiple assignments simultaneously.
• High level of initiative and ability to work independently.

Desirable:

• Experience in a corporate partnership or similar role.
• Knowledge or experience in the field of modern slavery, human rights, or development.
• Understanding of contracting and grant-making processes.
• Willingness and ability to travel locally and internationally.

Compensation

• 25 days holiday (pro rata), plus public holidays.
• For further details regarding salary, please inquire.

Application Process

Applications must be submitted in English and include a CV, a one-page cover letter, and the contact details of two referees (one must be your current or most recent line manager or Head of HR).
Please email your application in PDF format  with "Director of Partnerships" in the subject line by 5:00 PM on 8th November 2024.

Only shortlisted candidates will be contacted for further consideration.

The Anti-Slavery Collective is an equal opportunities employer, committed to creating a diverse workforce. We strongly encourage applications from people with disabilities, Black, Asian, Indigenous or Minority Ethnic backgrounds, LGBTQ+, and from diverse socio-economic backgrounds.

Applicants must be eligible to work in London.

TASC is committed to meaningful survivor inclusion and leadership. We strongly encourage applicants with lived experience of trafficking or forced labour to apply.

Associate Director for Examinations and Training
Up to £70,000 pa plus excellent benefits
London WC1 and home-based
35 hours per week
Permanent

The Associate Director for Examinations and Training is a crucial and influential role at the College, as you will be responsible for providing leadership on the division’s work in relation to examinations, assessment and training standards, digital development and the College’s international relationships.

As Associate Director for Examinations and Training, you will actively contribute to the leadership of the division by providing guidance and assisting with directing the development and implementation of strategies in support of the division’s operational plan and the College’s overall strategy.

Reporting to the Executive Director of Education & Training, you will provide senior strategic direction and operational leadership for three reporting Departments, inspiring, motivating and empowering members of the division to build a high-performance culture, achieving transformational change in both divisional business and culture.

Providing senior leadership in managing and collaborating with external stakeholders and regulators both in the UK and internationally, you will sponsor and lead on strategic projects, including international, that cover multiple areas of divisional work. You will also provide recommendations and advice on business development to the Divisional Director and other committees through regular high-quality reports and data analysis.

Suitably qualified at graduate level or with relevant professional experience, you should have a background of working in a leadership role with a demonstratable ability to combine both strategic and operational leadership.

With proven knowledge and understanding of professional training, competency-based education and assessment and regulatory standards, you should also have demonstratable experience of competency-based education design and delivery.

You should have significant experience of initiating and leading programmes of change, generating new ideas and innovative ways of working and have experience in developing quality assurance procedures and systems.

Proven experience of managing multi-disciplinary personnel and of budgetary management, including budget preparation and forecasting, along with demonstrable strategic thinking and analytical skills, are essential. 

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

Closing date: 4 November 2024

Director of Finance & Operations

Job Title: Director of Finance & Operations

Salary: Circa £85,000 per annum (depending on experience)

Hours: Full-time with hybrid working arrangement; flexible working options available (minimum 4 days per week, 40% in the office).

Location: Hybrid working blending home working with our locations in Chelsea or Harefield Hospital, with a minimum of 40% time spent in the office.

Are you an experienced senior leader, passionate about finance and operations, eager to drive strategic success and make a real impact? Do you want to help advance care for people with heart and lung diseases? If so, you could be the perfect candidate for our Director of Finance & Operations role.

This is a pivotal role within our charity, leading the finance and operations teams and supporting the Charity’s strategic direction. Reporting directly to our CEO, the Director of Finance & Operations is responsible for overseeing our finances and core services, including HR and IT, and acting as Company Secretary. You will work closely with the Senior Leadership Team, Board of Trustees, and external stakeholders to ensure the charity is well-run, financially resilient, and operationally effective.

Key Responsibilities:

• Strategic Oversight: Develop and execute strategies for Finance & Operations to ensure the charity’s assets and infrastructure provide maximum impact for beneficiaries.

• Senior Leadership Contribution: Play an active role as a member of the Senior Leadership Team, providing collective leadership, contributing to strategic decision-making, and supporting the CEO in leading the organisation.

• Financial Management: Lead the finance function, overseeing budgeting, forecasting, financial analysis, and statutory accounts for an annual income of around £11m.

• Governance: Act as Company Secretary, supporting the Board of Trustees and ensuring compliance with corporate governance requirements.

• Investments: Monitor and report on the charity’s investments, working closely with investment advisors and providing strategic recommendations (strategic reserves of £130m+).

• Operational Oversight: Lead the development of a technology strategy, ensuring IT infrastructure via our outsourced provider supports the charity’s needs and enhances user experience.

• People & Culture: Collaborate with our HR Business Partner to develop a People Strategy that fosters a culture of ambition, agility, and continuous learning, whilst ensuring operational HR support and systems are effective.

A summary of what we’re looking for:

• A fully qualified accountant (ACA, ACCA, CCAB, or CIMA) with significant experience in leading finance functions, ideally within the not-for-profit sector.

• Proven track record of managing financial and operational teams, with expertise in charity governance and accounting, investments, and strategic planning.

• Excellent leadership skills with the ability to inspire teams and work collaboratively with senior stakeholders.

• Strong analytical skills, with the ability to synthesise complex data to inform decision-making.

• A deep understanding of compliance, risk management, and regulatory requirements within the charity sector. 

The ideal candidate will have experience within a charity finance & operational role, with the corresponding knowledge and understanding of investment oversight, charity governance, and the HR & IT functions. An understanding of the healthcare context is also beneficial.

About the Organisation:

Royal Brompton & Harefield Hospitals Charity is dedicated to improving the lives of people with serious heart and lung disease. We fund life-changing projects, support cutting-edge research, and enhance the hospital environment for patients and staff. Our team is passionate, skilled, and committed to making a difference.

Application Process:

Interested candidates should click through to the application page to download the full job description and person specification. We will be using anonymised CV technology to support an inclusive recruitment process – full details on the process are included on the job description.

Closing Date: 9am Monday 21st October 2024.

Interview Dates: First round interviews are scheduled for the week commencing 4th November, with final interviews taking place towards mid-November.

We are committed to building a diverse and inclusive team. We believe that a wide range of experiences, perspectives, and backgrounds strengthens our work and helps us better serve our patients, families, and communities. We actively welcome applications from individuals of all backgrounds, including those who bring unique insights through lived experiences of disability, neurodiversity, diverse cultural or socio-economic backgrounds, or a deep understanding of the communities we serve. We strive to create a supportive and accessible environment where all staff can thrive and make a meaningful impact. You can read more about our approach to inclusive recruitment in the full job description.

If you’re ready to take on this exciting challenge, we’d love to hear from you!

(Click the document in the box on the right-hand side of the screen for the full details of the role and application process.)

REF-216 995 

We are seeking an inspiring, inclusive and dynamic leader to take MIH into the next exciting phase of our journey; one who shares our values and is committed to making a real difference in continuing to grow the organisation and its impact.
Our new ED will seize the opportunity to build on strong foundations and work with a passionate and ambitious team
in helping achieve our mission, whilst embracing MIH’s progressive, collaborative and inclusive culture.

ROLE DESCRIPTION

Leadership & Vision

• Provide inspirational leadership, galvanising support for a compelling strategic direction, agreeing clear milestones for delivery and ensuring consistent measurement and evaluation of our impact
• Work with the Board of Trustees to ensure organisational structure and accountabilities are aligned with strategic and operational requirements. Ensuring MIH’s ethos, vision and values drive and underpin all decision making
• Act as a passionate advocate for plant-centred eating and living, environmental sustainability, health, food justice and community cohesion
• Be a positive role model for colleagues, volunteers and beneficiaries, actively promoting a representative, inclusive and forward-looking approach

Strategy & Organisational Development

• Provide strategic leadership with the support of the Trustees, taking responsibility for the implementation and delivery of a 5-year strategic plan, identifying and implementing best practices from across the sector
• Build on our current position of strength to expand MIH’s reach, impact and profile.
• Identify, assess, and communicate strategic risks, issues and opportunities to the Board and take responsibility for initiating and leading associated changes

Fundraising, Business Development & Partnerships

• Responsible for strategic oversight of fundraising at MIH, providing support and guidance to the Head of Fundraising and Community Partnerships Manager to build a sustainable portfolio of individual, corporate and grants trusts and donations, as well as owned income streams, to ensure long-term sustainable funding of activities.
• Develop income generating strategies and set, agree and track against clear targets with the Board
• Generate fundraising leads and cultivate fundraising opportunities with high-value donors
• Actively build MIH’s profile whilst maintaining and cultivating strategic relationships with supporters, donors, businesses and corporate bodies aligned with MIH’s values and mission
• Proactively seek out entrepreneurial opportunities to capitalise on the rise of veganism and growth of the plant-based food market; developing an innovative strategy to ensure MIH becomes a leading voice within the plant-based food sector.

Financial & Governance

• Accountable to the MIH Board of Trustees for the overall financial health of the charity, you will ensure that the charity’s financial resources are managed effectively, risks identified proactively and mitigating actions taken appropriately.
• To support the Trustees in all areas of their governance and legal responsibilities in line with Charity Commission requirements and other relevant regulatory bodies.

People & Culture

• Develop, align and empower the team to communicate and excel together as a cohesive unit and within their individual roles
• Support the Director of Operations to fostering a culture of diversity, equity and inclusion ensuring it’s embedded into all aspects of the charity’s work,
• Continue and further develop MIH’s culture as a progressive employer.

About Black Thrive 

Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm. 

Our guiding principle is that Black communities should be at the forefront of reimagining, redefining and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change. 

Job title: Head of Finance and Operations  

Reports to: Chief Executive Officer

Manages: 1 x Finance Officer + 1 x Human Resources & Admin Manager + Dotted line management for all staff in different teams with finance and admin responsibilities

Geographic focus: All 

Salary: £50,000 - £60,000 

Hours: 37.5 per week (flexible working available) 

Benefits: 26 days annual leave plus bank holidays, pension contribution 

Purpose of the role 

The purpose of this role is to lead our finance and operations functions and support the Chief Executive Officer (CEO) to implement management systems to efficiently run the business and achieve strategic objectives agreed by Global Black Thrive Board of Directors.  This includes governance, finance, human resources, IT, legal, health and safety, and facilities management. 

This role is strategic as well as multi-faceted and hands-on and will work collaboratively as part of Global Black Thrive’s Senior Leadership Team to

• Develop robust approaches to finance and operations and provide practical support for Black Thrive teams to manage their programmes and projects; and 

• Support staff to take on delegated responsibility for finance, HR and operations and to develop their skills and knowledge base. 

• Develop a Fundraising Strategy through creating comprehensive fundraising plans tailored to the organisation's needs and goals. 

Duties and responsibilities 

1. Support the CEO to manage the organisation and ensure compliance with statutory requirements, including finance, HR, health and safety, data protection, and deadlines for annual returns to Companies House, the Office of the Regulator of Community Interest Companies, and HMRC.
2. Put in place governance and management systems to support the efficient operation of the business, and the achievement of strategic objectives and milestones agreed by the Global Black Thrive Board of Directors. 
3. Support in the development of Black Thrive’s internal Learning and development infrastructure, particularly with the Learning Week.
4. Lead on strategic reviews of organisational policies and procedures and work with the CEO and colleagues to review, update and operationalise policies and procedures.
5. Line manage Finance Officer and lead finance functions, including working with managers to prepare and monitor budgets, ensuring that there are appropriate financial controls and operational arrangements in place (including for outgoing and incoming invoices and grants), liaising with external accounting and payroll providers and training staff as required.
6. Line mange the HR and Admin Manager and support with updating policies, rolling out strategic changes and communicating these companywide.
7. Provide timely and accurate strategic financial management information to enable the Board of Directors, CEO and managers to have effective oversight and make strategic short-term and long-term decisions.
8. Work with others in the organisation and support the Fundraising Strategy. This will also include strategies for creating our own independent funds that are not linked to an external funder.
9. Support the CEO to fulfil their role as Designated Lead Officer for safeguarding, including updating the safeguarding policy, ensuring that it is given effect and maintaining a robust system of Disclosure and Barring Service (DBS) checks and training for staff, associates, consultants and volunteers.
10. Ensure the provision of effective day-to-day administration of HR functions, including induction, training, learning week organisation and appraisal systems
11. Ensure effective management of premises, facilities, and equipment, including maintenance of an asset register.
12. Stay up to date with trends and best practices in governance, finance and operations relevant to Global Black Thrive’s mission.
13. Work with Global Black Thrive Directors to resolve disputes or disagreements that negatively impact on the achievement of objectives.
14. Ensure compliance with legislation and policies relevant to the job role, including equality, safeguarding, health and safety, data protection and financial probity.
15. Produce and deliver presentations, reports and other material relevant to the role.
16. Occasionally work at weekends and in the evenings when required.

Please note: The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your evolving role within the organisation and the overall business objectives of the organisation.

PERSON SPECIFICATION 

Head of Finance and Operations 

E – Essential: requirements without which the job could not be done. 
D – Desirable: requirements that would enable the candidate to perform the job well. 

Qualifications and Experience 

1. Equivalent of a bachelor’s degree in finance, business administration or related fieldE 
2. A minimum of 5 years’ experience in financial and operations in an organisation dealing with multiple and/or complex programmes and partnerships. E 
3. Experience in developing and implementing new systems and processes in start-up environments D 
4. Experience of using online accounting software e.g. Xero and setting up and maintaining financial and administrative systems that are compliant with data protection and privacy laws. E 
5. Experience of fundraising or generating funds for an organisation through grant applications, external funders or through fund raising events and activities. D
   
   ​Ability, skills, knowledge
6. Strong leadership and management skills, with the ability to balance “taking charge” with motivating others and supporting them to grow and develop. E 
7. A good track record of achieving objectives and meeting deadlines. E 
8. Excellent understanding of financial management and controls. E 
9. Knowledge of statutory frameworks relating to governance, finance, HR, health and safety and data protection and ability to ensure compliance.D 
10. Commitment to equality for all people as well as good knowledge and understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address the factors which negatively impact upon their health and wellbeing. E 
11. Commitment to the key principles underpinning the Social Model of Disability. D 
12. Strong analytical and problem-solving skills. E 
13. Excellent communication and interpersonal skills, including conveying complex information adaptable to people from different professional backgrounds and levels of seniority. E 
14. Excellent organisational skills, strong attention to detail, ability to multitask and to manage a heavy workload and competing priorities.E 
15. Ability to work at speed through ambiguity and uncertainty and remain calm under pressure.   D
16. Ability to remain enthusiastic, optimistic and solutions-focused in the face of adversity and to deliver tangible results with minimal supervision.  E
17. High level of digital competence to support strategic and operational goals. D

A Disclosure and Barring Service (DBS) check will be required but we will treat applicants who have a criminal record fairly and will not unreasonably discriminate because of a conviction or other information revealed.

We are looking for a self-motivated individual to lead our Programmes Team whilst our current Director of Programmes is on maternity leave. The role will be fixed term from December 2024 until January 2026, although there may be further opportunities beyond the length of the contract depending on organisational growth.

The Director of Programmes will be a key member of CoachBright’s Senior Management Team, and will have input on both operational and strategic decision making. Whilst we will expect your input on matters relating to programme delivery and impact, all members of SMT are expected to contribute to decision making across the organisation. As a result, the role is an excellent opportunity to get genuine leadership experience at an educational charity, with the opportunity to report directly to our board of trustees depending on growth in the role.

The primary responsibility for the Director of Programmes will be to recruit school partners for our EEF trial, with delivery beginning September 2025. This trial is to test the impact our Peer to Peer coaching programme (Y10s coaching Y7s) can have on the maths attainment of disadvantaged pupils. The trial will require us to recruit 100 participating schools, 50 of whom will receive the intervention, with another 50 allocated to a control group.

Working alongside the CEO and the Programmes Team Leader, you will create and execute a strategy to recruit new schools as participants to this trial. As a result, experience of managing sales or partnerships with schools, or existing connections with senior leaders at secondary schools and multi-academy trusts, would be beneficial.

Alongside this, you will line manage our current Programmes Team Leader, who directly line manages our team of Programme Managers. From Sept 2025, we are expecting our Programmes Team to grow, and you will play a key role in recruiting for that expanded team. At that point, we would expect you to begin line managing a small number of Programme Managers directly.

The role is an exciting and challenging opportunity to contribute to the growth of an ambitious charity, develop genuine leadership and strategic experience, and project manage a trial supported by the EEF - one of the most highly regarded and respected educational research organisations. 
 

EEF Trial

• Write and execute the strategy to deliver our EEF trial. This will primarily involve recruiting and onboarding 100 schools to participate from January 2025 through to July 2025, for programmes to begin in September 2025.

Leadership

• Be a key member of the Senior Management Team, working alongside the trustees, CEO, Director of People and Operations, and Director of Finance to drive high quality leadership and decision making.

• Work alongside the CEO to develop and define strategic priorities and targets for programmes.

• Align programmes team around organisational strategy and ensure buy in.

• Help create an organisational culture which is supportive, collaborative and embeds learning & continuous improvement across the programmes team.

People Management

• Line manage our Programmes Team Leader, who will directly line manage all of our Programme Managers. We expect the number of team members you directly manage to increase as our Programmes Team grows.

• Support the Programmes Team Leader with development and delivery of programme KPIs and ensure that Programme Managers are delivering effectively and developing in their roles. 

• Identify skills gaps and development needs for the Programmes Team and work with the Director of People and Operations to develop a training plan for the team to support with programme delivery. 

• Deliver yearly performance appraisals for direct reports.

Programme Delivery

• Overseeing the management of programme delivery in schools to meet KPIs, predominantly those related to our EEF trial.

• Leading the implementation of our primary and secondary programme delivery processes. This will include but is not limited to:

  • Staff guides and handbooks: codifying our ways of working.

  • Simplifying and automating tasks via our Monday platform. 

  • Joining up all strands of programme delivery (school induction, launch, training, impact measurement, sessions, graduation and review).

• Ensure that programmes team adhere to CoachBright’s safeguarding, health and safety and GDPR policies and procedures.

• Ensure systems and processes are working for the Programmes Team to effectively deliver programmes.

• Ensure programmes are delivered to a consistently high standard, including ensuring that our quality assurance and impact evaluation frameworks are being used consistently.

• Ensure school relationships are managed appropriately and that termly retention targets are met.

• Oversee the budget for programme delivery including printing cost, room bookings and programme events.

• Carry out other tasks that are within the scope and spirit of the role.

Volunteer recruitment and training

• Alongside the Team Leader, oversee and provide input on our volunteer recruitment plan, in order to deliver our Core programmes. (Distinct from our Peer to Peer programmes, our Core programmes feature undergraduate volunteers coaching, rather than senior pupils).

Programme Design and Impact

• Project manage the development of programme resources including workshops, session plans and launch and graduation materials, particularly those related to the EEF trial.

• Work with our Data & Impact Manager to capture programme impact via feedback forms, Impact Reports and Annual Reports.

Safeguarding

• Act as CoachBright’s National Deputy Designated Safeguarding Lead (DSL).

• Support the National DSL in developing and establishing CoachBright’s organisation’s approach to safeguarding.

• Support the National DSL with the coordination of the distribution of policies, procedures and safeguarding resources throughout the organisation.

• Provide safeguarding advice and support to staff and volunteers.

• Manage safeguarding concerns, allegations or incidents escalated up. 

• Manage referrals to key safeguarding agencies e.g. social services or police of any incidents or allegations of abuse and harm.

Person specification

Essential characteristics

• Passion for social mobility, we have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.

• Experience of selling, managing, and retaining partnerships with schools and multi-academy trusts.

• Programme management experience, including programme design and delivery, monitoring and evaluation.

• Experience of curriculum and training design, and delivery of training.

• Experience of managing remote and cross regional teams.

• Experience managing relationships with a diverse range of stakeholders, including school leaders, funders, corporate partners and charity sector organisations.

• Strong change management skills with experience of managing teams through change. Ability to work with ambiguity, lead through uncertainty and motivate people through change.

• Effective people management, including supervision, appraisals and performance management. 

• Proven experience in developing and implementing quality standards. 

• Experience of working in or within education settings and a good understanding of the educational landscape.

• Exceptional leadership and interpersonal skill with the ability to coach the team to proactively identify issues and opportunities.

• Excellent verbal and written communication skills.

• A business acumen with strategic ability.

• An analytical mindset with great problem solving skills.

• Self reflective and stretches self, team members and colleagues to develop.

• Ability to encourage a culture of reflection and innovation.

Desirable characteristics

• Fundraising experience.

• Experience of writing papers and reporting to the board of trustees.

• Experience of working with and empowering people who have faced challenges in their lives.

Key details

Benefits:

• An opportunity to contribute to a young, exciting charity with scope to input widely and take on new responsibilities.

• The opportunity to lead, and be the project manager for, an Education Endowment Foundation trial, which we expect to leave a lasting impact on the sector.

• Starting salary of £42,057 plus £2,500 London weighting where applicable.

• 28 annual leave days (pro rata).

• Fridays off during non-term-time (pro rata).

• Access to a £100 individual annual CPD budget in addition to CoachBright’s standard training offer which includes safeguarding, health and safety and diversity, equity and inclusion training).

• Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.

• Access to BrightHR perks which includes an array of discounts in various areas such as retail and technology. 

Key Information:

• Fixed term contract from 2nd December 2024 until 30th January 2026. We have some flexibility on these dates.

• Remote role, with access to a network of Regus coworking spaces across the country. Some travel across our key programme areas will be required (expected to be London, Birmingham and Manchester, but not exclusively).

• Full-Time position, 35 hours per week (with some weekend/evening hours required during volunteer recruitment and training periods which will be acknowledged in TOIL). 

• Reporting to the CEO.

Canaan Project are seeking a Director to lead the organisation in to a new season of growing and strengthening our support for young women .

Canaan Project is a charity motivated by Christian ethos and values with a mission to work collaboratively with 11-19 year old girls and young women in Tower Hamlets to see them flourish, have broadened horizons and raised aspirations. We do this by providing experiences and opportunities through innovative approaches to youth work within schools and in the community.

Our vision is to see young women become;

Comfortable in their skin – young women who know and are secure in their inherent worth and unique identity, and who care for themselves holistically

Comfortable in their communities – young women who know the value of others and who are able to build and maintain healthy relationships

Comfortable in the wider world – young women who have broad horizons, have hope and aspirations for their future and use their resources, opportunities and influence to bring about good for themselves and others

The Director has oversight of the organisations effective running, ensuring it continues to meet its aims and objectives.  This includes having oversight of all Canaan Project operations and activities, in conjunction with the Senior Young Women’s Worker and beingresponsible for the ongoing financial security of the project, fundraising, strategic planning and vision, development of all policies relating to the work including staff and volunteer management, safeguarding, and finance.

If you are passionate about girls and young women's work, are an enthusiastic and supportive leader and have a vision for how this grassroots project could support more girls in Tower Hamlets, we'd love to hear from you! 

Please note: 

Please note:

This role is open to female applicants only (this role is exempt under the Equality Act 2010, Schedule 9, Part 1, Paragraph 1).

In accordance with Schedule 9 of the Equality Act 2010, there is a Genuine Occupational Requirement for the successful  candidate to be a committed Christian, as you will be expected to lead weekly prayer meetings with staff, and lead and encourage partners and stakeholders to pray for Canaan on a regular basis. 

This post is subject to an Enhanced DBS check 

You must be able to provide proof that you  have the right to work in the UK

Summary

This is an exciting opportunity to join our Pioneering Project, as we develop pathways to faith on the Roundshaw Estate.

With significant grant investment from the Church of England, we are now setting up a Pioneering Project to develop these pathways, with new innovative spaces being added along the way. We will then train and support other Estate partner churches across the Southwark Diocese to try out our approach, contextualising our models of mission to their communities if appropriate. This is a really exciting project that will make a huge positive difference to individuals and communities. As such, we are looking for an experienced Operations Director to manage this project and oversee the team that will be recruited.

This role is vital to ensure we deliver on the agreed outcomes of the project over 5 years, which will involve:

• project oversight
• team management and recruitment, so new team members can thrive in their roles
• direction of our operational processes, including developing our finance, IT and communications (including a new website) to support the project.

We would love someone in this role to have a passion for Jesus, a drive to make our processes and systems as fruitful as possible, with the ability to nurture a joyful and motivated team. The team to be recruited includes a Children and Families Pioneer, a Media pioneer, and in 18 months will grow to include a Youth Pioneer, Music & Worship Pioneer and Pioneer Curate. The team will be part of the existing Springfield staff team overseen by their Pioneer Vicar.

There is a genuine occupational requirement that the post-holder be a practising Christian.

You will have significant experience of managing and delivering successful projects and enjoy juggling multiple elements with proactive problem-solving skills. You will have a good understanding of how to manage budgets.

You can find out more in the information pack, and read more on our website at springfieldchurch(dot)org(dot)uk, or do not hesitate to ring Pioneer Vicar, David, on 07871-705-794 for more information.

This is an exciting opportunity for a highly motivated, dynamic and commercially minded individual to join the Senior Management Team of one of the UK’s leading public art galleries. Working alongside the Director and Board of Trustees, the Director of Finance oversees the strategic, business and financial management of the organisation. The successful candidate will be a qualified Accountant with a proven track record of operating at a senior level and with the ability to offer insight and challenge for future development whilst ensuring the financial sustainability and growth of Whitechapel Gallery.

The Director of Finance is responsible for the efficient and effective leadership and management of the Gallery’s finance, governance and commercial activities. With scrupulously high standards, they will drive the quality and transparency of financial management and reporting, ensuring robust financial controls and the smooth running and management of the Gallery’s finances. A key member of the senior leadership team, the Director of Finance contributes to shaping and implementing the Gallery’s strategic development.

Candidates will be able to demonstrate a proven ability in leadership and financial control within a complex organisation, managing people and limited resources effectively, delivering results, thinking strategically and inspiring and motivating others. They will need to demonstrate a high degree of energy and agility, with the ability to build highly effective, collaborative working relationships at all levels of the organisation. The new Director of Finance will demonstrate a high level of financial and business acumen and strategic insight and will possess strong analytical and project management skills.

With experience at Board level, they must be comfortable with presenting to Boards and with the ability to develop strategy and present business plans.

Previous experience of the gallery and museum sector would be desirable but is not essential, and applications are welcomed from candidates with commercial, charitable and private sector backgrounds. Candidates must be able to demonstrate empathy with the mission and vision of Whitechapel Gallery and act with a high degree of personal integrity in a diverse cultural environment.

JOB PURPOSE

There has never been a more challenging time for refugees. At UK for UNHCR we are determined to be as effective and inclusive as we can to mobilise resources to support vital work for displaced people.  We aim to share the refugee experience to inspire hope and compassion with our supporters and key audiences in the UK.

As our Director of People, you will provide strategic leadership and direction for human resources and organisational development, ensuring the charity remains a top-tier employer that attracts, retains, and develops talent. This is a key leadership role, where you will drive organisational culture, ensure compliance with UK employment laws, and foster an inclusive and high-performing workplace aligned with the charity's values and goals. Reporting directly to the CEO and sitting on the Senior Management Team (SMT), this is an exciting opportunity to be the first Director of People for the charity, which has grown rapidly since its inception in 2020. You will have the opportunity to shape your future team, which currently includes a Senior Manager of HR & Ops who is interim and some support from our Operations Officer.  

This is a part time position - 3 or 4 days per week.

If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.  We welcome applicants from minority ethnic and protected groups.
 

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness and funds to protect refugees through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
 

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have an Inclusion Network as well as a Diversity & Inclusion Working Group. Our Inclusion Network team work to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I (Diversity & Inclusion) Approach. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Key Responsibilities

Strategic HR Leadership:

• Develop and implement a comprehensive People & Skills Strategy aligned with the charity’s mission and goals.
• Develop the annual budget and manage expenditure for all areas of responsibility. 
• Lead the creation of a positive organisational culture, promoting diversity, equity, and inclusion at all levels.
• Advise the CEO and senior leadership on HR issues, trends, and best practices.
• Champion staff well-being, engagement, and development, ensuring a culture of continuous learning and growth.
• Represent the charity at external HR and humanitarian forums, conferences, and events.
• Work closely with the Board of Trustees and lead in the management of the Board’s Remuneration Committee.

Recruitment and Talent Management

• Oversee the recruitment and onboarding process, ensuring the charity attracts diverse and qualified candidates.
• Develop talent retention strategies, ensuring the charity is an employer of choice in the humanitarian sector.
• Implement learning and development programmes to nurture leadership, enhance skills, and ensure compliance with sector-specific training (e.g., fundraising / line management skills, safeguarding, data protection).

Performance and HR Compliance

• Oversee performance management systems, ensuring they are fair, transparent, and supportive of staff development.
• Ensure compliance with UK employment legislation, including employment contracts, grievances, disciplinary procedures, and workplace policies.
• Provide oversight of health and safety regulations, safeguarding standards, and risk management across all organisational levels.
• Responsible for maintaining and continuousy improving the charity’s HR software system and other HR platforms.
• Ensure compliance with data protection laws for all HR related information.
• Use data to generate insights, inform decision-making and improve processes.

Employee Engagement and Culture

• Lead on creating a culture of collaboration, empathy, and shared commitment to the charity’s values.
• Design and implement employee engagement initiatives to enhance job satisfaction and motivation.
• Ensure effective communication channels between leadership and staff, including regular staff surveys and feedback mechanisms.

Key Skills and Experience

• Proven experience in a senior HR leadership role in the UK charity sector.
• Solid understanding of UK employment law and most recent best practices.  A commitment to continuous professional development in this area.
• Strong commitment to diversity, equity, and inclusion, with experience implementing organisational change in this area.
• Demonstrated ability to manage complex employee relations issues sensitively and effectively.
• Excellent interpersonal and communication skills, with the ability to influence and inspire at all levels of the organisation.
• Level 7 CIPD qualification (or equivalent) highly desirable.
• Experience working in international agencies or NGOs highly desirable. 
• Understanding of refugee issues and/or experience working with vulnerable communities would be a significant advantage.

Personal Attributes

• Empathy and a strong commitment to the humanitarian values of the charity.
• Leads with integrity, accountability, and a collaborative approach.
• Strategic thinker with the ability to deliver practical and impactful solutions.
• High emotional intelligence, able to foster trust and build strong relationships across diverse teams.

What We Offer

• Opportunity to make a real impact in a growing charity with an international mission.
• Flexible, hybrid working environment.
• Comprehensive benefits package, including pension contributions and a focus on well-being.
• Ongoing professional development opportunities.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing 

• 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Hybrid and Flexible Working.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development 

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section of our online portal.   

Closing date: Midnight, Monday 21st October. 

First interviews: w/c 4th November

Second interviews: w/c 11th November

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal . We will make every effort to respond to your request for assistance as soon as possible.

We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.

IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.

ABOUT THE ROLE

People who work in operations have a multiplier effect, increasing the efficiency of their colleagues within the organisation by constructing processes that ensure the organisation operates smoothly and at top capacity. An excellent and more succinct description of operations management as a field comes from Gabrielle Zevin’s Tomorrow, Tomorrow and Tomorrow:

Though it took Sadie years to admit this to Sam, Marx did prove incredibly useful that summer. No, Marx wasn’t a game designer. He wasn’t an ace programmer, like Sadie, and he couldn’t draw, like Sam. But he did almost everything else for them, and his contributions ranged from the pedestrian, but necessary, to the creatively essential. Marx organised workflow, so Sadie and Sam were more aware of what the other was doing and what they needed to be doing. He made long lists of supplies they would need. He was more than liberal with his credit card—they always needed more memory and storage, and they were regularly burning out graphics cards—and he must have made fifty trips to the large computer store in Central Square that summer. He opened a bank account, and an LLC, Go, Ichigo, Go. He arranged for them to pay taxes (which saved them money in the short term by making their business purchases tax-free), and if, at some point, they needed to hire people, which he knew they would, he set them up for that, too. He made sure everyone ate, hydrated, and slept (at least a little), and he kept their workspaces clean and free of chaos.

The Operations team provides operational support to AIM (e.g., human resource management, finance, productivity). The team also supports our incubated charities, assisting with their initial set-up after the program so they can hit the ground running, as well as ongoing ad-hoc requests and advice as needed. Added to this, Operations supports other participants in programs run by AIM(e.g., people completing fellowships with our research team). While this is less than for the Charity Entrepreneurship Incubation Program, it increases as these programs mature. 

Our Operations team currently consists of ~2.8 FTE – our Chief Operating Officer (previous Managing Director and CTO of Founders Pledge), our Director of Operations (with a mixed background in legal services, management consulting, and scale-up operations), and a Senior Operations Manager (with a background in risk and security management in low- and middle-income countries). The team also relies on external contractors for some of its functions (e.g., bookkeeping, legal advice).

SPECIFIC RESPONSIBILITIES

The exact % split might vary throughout 2025 depending on AIM’s program strategy and number of programs after our yearly evaluation

Employee experience 

• Supporting the development and implementation of HR initiatives and systems

• Providing advice on policies and procedures

• Assisting in performance management processes

• Supporting the management of disciplinary and grievance issues

• Maintaining employee records according to policy and legal requirements

• Reviewing employment and working conditions to ensure legal compliance

Grants and compliance management support

• Support with processing almost £2M in grants per year for seed grants and other funding circles etc.

• Maintain grant tracking systems and ensure accurate reporting

• Ensure legal and regulatory compliance, particularly in the UK

• Support risk management initiatives, including cybersecurity

• Improve grants-related processes and procedures for efficiency

Event logistics

• Organising internal and external events like our Christmas party, retreats, and community co-working days; contingency planning, determining objectives and conducting post-mortems

• Assisting the Recruitment team with logistics needs (e.g., booking travel and accommodation, getting materials to venues)

Automating workflows and building internal tools

• Identifying opportunities to systematise or automate processes with a view to increasing efficiency

• Responding to internal calls for greater systematisation (e.g. “we need a CRM”), mapping out costs and benefits

• Leveraging spreadsheets, no-code and low-code tools to build internal systems

• Maintaining internal systems and refining based on quick feedback loops and user feedback.

Overseeing our facilities management

• For our London office and residential accommodation, we are managing an external service provider tasked with the regular upkeep and operation of these facilities. There is some chance that the functions performed by this external service provider are brought in-house, but at the moment we expect this function to remain outsourced and for the Operations Manager to play an overseeing role. 

Ad hoc tasks

• We believe that the above describes the key buckets, but in essence, the Operations team tends to step in and be needed wherever their help is cost-effective to solve or prevent problems

FUTURE GROWTH TRAJECTORIES

Future growth trajectories for excelling hires could look like:

• As an entry-level role, you’d have the opportunity to advance to Senior Operations Manager and eventually Director of Operations (although the latter would depend on a vacancy being available) 

• There would be room for specialising in a specific area of Operations, such as HR or finance

• As part of your professional development, we could explore more technical routes such as investing in coding or no-code training

EXAMPLE OF THE WORK YOU'LL BE DOING

• After an initial brief, independently organise the entire lifecycle of an event at our office expecting between ~15-50 people to attend. You would know the goal of the event, some parameters like the budget, and would have some light assistance from other staff or external partners with whom we’re co-hosting the event.

• Effectively acting as an office manager/all-rounder for AIM’s London office. This means overseeing day-to-day operations to ensure smooth functioning, including managing office supplies, coordinating with service providers and contractors, and promptly triaging and resolving issues as they arise. Additionally, it means implementing and improving office policies, such as policies around hotdesking, inviting and vetting guests, meeting room usage, etc. 

• After supporting another department with their work, you realise that a series of manual steps they take could be made much more efficient by creating an automated workflow using Airtable and Zapier. You follow a user-centred design process to collect information about requirements, must-haves and nice-to-haves and then build a prototype to later test and refine. 

• Entirely oversee our managed accommodation for staff and program participants, responding to booking requests and changes, ensuring seamless check-in and check-out procedures, and promptly responding to requests or issues. 

• Knowing AIM’s internal policies and ensuring they’re being followed. For example, reviewing expenditure at the end of the month and checking adherence to our Financial Controls Policy, touching base with staff to check whether they have a professional development plan in place.

ABOUT YOU

This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.

We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.

THE IDEAL CANDIDATE

• Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum

• They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done

• They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)

• Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing. 

• Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)

• Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible

• Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)

• Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career

• Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem

• Is a tactful person who can adeptly communicate about delicate issues

Desirable specific skills and areas of experience include: 

• Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)

• Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier

• Comfort working in a start-up environment. This means:

  • Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.

  • Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.

  • Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.

  • Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.

  • Team collaboration: Works closely with a small team, where collaboration and communication are key to success.

  • Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.

WHAT WE OFFER

• A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff

• High levels of intellectual challenge, autonomy, variety, and learning on the job

• An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community

• Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals

• A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density

• Significant opportunities to attend events and conferences to represent AIM, including international travel

BENEFITS

• A flexible working schedule, 30 paid days off per year, and unlimited sick leave

• UK visa sponsorship, if needed, as well as support with moving costs if relocating to London

• An annual costs-covered retreat to bring our whole team together to celebrate our achievements

• A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals 

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension

• We are open to discussing specific personalised perks or benefits that may enhance your work experience

APPLICATION PROCESS

Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

Applicants will be asked to complete the following stages:

1. Submitting our general application form (30 minutes to 1 hour),

2. A general test task (2-3 hours) with the top 10 to 30 candidates,

3. An initial interview (15 minutes) with the top 10-20 candidates,

4. A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,

5. A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.

We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.