Director of community services jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re recruiting for a Head of Retail Operations for our Southern Division. In this role, you’ll be at the heart of driving success within five regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.
This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.
As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.
This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.
We’re looking for someone who:
- Is a natural leader, passionate about creating high-performing teams and building an inclusive culture
- Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success
- Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth
- Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen
- Embodies our values and behaviours
Ready to make a difference?
Join Mind Retail. Join the fight for mental health.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the South East, South West, South Wales, Norfolk and Suffolk.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Head of Operations, you’ll receive:
- A competitive salary of £59,753 per year
- A company car
- A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
- 25 days’ paid holiday per year, plus bank holidays
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please review the job description.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Executive Assistant
London
£30,500 - £35,000
EA to the Registrar, Deputy Registrar and Executive Director of the Membership Support and Global Engagement (MSGE) department
Working arrangements: Hybrid working, with a minimum of 6 days per month in the office
Contract: 12-month fixed term contract (maternity cover)
Our client is seeking to recruit an enthusiastic, highly organised and proactive EA to work with the Registrar, Deputy Registrar and Executive Director leading the Membership Support and Global Engagement department (MSGE)
They are a membership organisation which represents 40,000 doctors worldwide, educating, advising and working with government, the public, patients and carers, and other professions to improve health and healthcare. The Registrar is a Senior Officer with specific responsibility for work relating to the RCP’s membership, professional matters, professional governance, global, workforce and our relations with the NHS. They are supported a Deputy Registrar, an Executive Director and a team of officers and staff.
Responsibilities
- Provision of a comprehensive, efficient EA service to the Registrar, Deputy Registrar and Executive Director (ED) of the Membership Support and Global Engagement (MSGE)
- Proactive management of varied business activities, including complex coordination of diaries, travel arrangements and meeting preparation
- Independently managing assigned projects
- Managing emails and correspondence for the registrar; triaging and drafting responses
- Meeting support including managing contact lists, drafting agendas, taking minutes and monitoring actions across a wide range of meetings
About you
- Experienced EA with outstanding planning and organisational expertise able to manage complex and varied portfolios
- Great interpersonal skills, experienced in working with people from diverse groups
- Equally comfortable working as part of a team and independently
- Ability to work flexibly, rapidly and independently
- Great attention to detail
Benefits include 27 days of annual leave (pro rata), 7% employer pension contribution, hybrid working and much more.
Closing date: 7 May
Shortlisted candidates will be notified by: close of business 9 May
Interview date: 14 May (between 10am and 4pm)
Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.
Purpose of the Position
This role is central to driving and expanding our fundraising efforts through the strategic cultivation and stewardship of trusts and foundation relationships. This position is instrumental in identifying and securing sustainable funding sources to support World Bicycle Relief’s mission, ensuring that more people are mobilised through the Power of Bicycles.
This role requires a strong partnership with the UK Managing Director, ensuring that fundraising strategies are robustly executed and aligned with organisational goals.
The ideal candidate will be eager to work with a small, but impactful UK team while collaborating with a dynamic international team of change champions, dedicated to transforming lives through The Power of Bicycle.
About Us
World Bicycle Relief (WBR) is a global organisation that mobilises people through the Power of Bicycles. We envision a world where distance is no longer a barrier to education, health services, and economic opportunity. A catalyst for change, World Bicycle Relief helps people in need realise their goals by providing a tool that will support them to access education, markets, health facilities and vital services they need to thrive. Equipped with a purpose-designed Buffalo Bicycle from World Bicycle Relief, students, health workers and entrepreneurs in low-income regions create opportunities for themselves, their families and entire communities.
WBR UK is a registered charity and a subsidiary of World Bicycle Relief NFP (WBR NFP). WBR NFP operates through WBR not for profit subsidiaries and through its social enterprise company, Buffalo Bicycles. Together the WBR Group provides transport solutions to those who cannot afford them, with donations through WBR and sales of bicycles and spare parts through Buffalo Bicycle Limited. Buffalo Bicycle Limited also offers users repair and maintenance services via a retail network of shops and local mechanics. WBR has distributed over 870,000 fit-for-purpose bicycles and trained over 3,350 community-based mechanics. Our impact is clear: girls with Buffalo Bicycles boost their school attendance by almost a third; health care workers see nearly twice as many patients each day and 80% of households using a Buffalo bicycle report higher incomes.
Responsibilities
- Collaborative Strategy Execution: Works closely with the UK Managing Director, incorporating programmatic priorities for developing key funding partnerships, to align and execute the trusts and foundations fundraising strategy.
- Strategic Growth & Income Diversification: Supports the development of and executes a growth strategy to increase trust and foundation income, leveraging both existing and new opportunities, including institutional fundraising and government funding where relevant.
- Prospecting & Pipeline Development: Proactively identifies, researches, and cultivates new trust and foundation prospects to expand the current portfolio and drive significant new revenue growth in alignment with fundraising targets.
- Relationship Management & Stewardship: Establishes, nurtures, and manages strong relationships with trust and foundation donors, ensuring tailored engagement, timely reporting, and strategic alignment with donor priorities to maximize long-term support.
- Proposal & Fund Development: Leads the development and submission of compelling funding proposals to generate revenue, while ensuring collaboration with the global proposal development enablement function for high-value (£100k+) opportunities. Edits concepts, proposals, pitch decks and stewardships materials.
- Cross-Functional Collaboration: Works closely with WBR’s global Development & Marcomm and proposal development team to source insights, data, and programmatic information that strengthen proposals and enhance donor engagement, ensuring UK efforts align with international fundraising strategies.
- Other duties as assigned.
Minimum Education, Training and Experience Requirements
- A combination of education and experience that yields the required knowledge, skills and abilities
- Advanced knowledge of and proven skills in grant writing
- Experience securing new income and growing existing income from Trusts and Foundations partnerships.
- Proven skills in relationship management
- Advanced written and oral communication skills
- Proven customer service skills
- Detail oriented with strong time management
- Ability to work independently and as a team member
- Ability to adapt to the constant change of a fast-growing organization
- Ability to handle sensitive and confidential information with discretion
- Ability to maintain integrity, honesty and ethics in all work-related matters
- Advanced knowledge and skills in standard office procedures and software (e.g., Microsoft Office suite, Asana, Google Suite and Salesforce).
Remote Work Location with some UK and International Travel Required
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Senior Payroll & HR Admin Partner to join our Human Resources team at our Head Office in Islington.
£32,000.00 per annum, working 35 hours per week.
(£32,000 on starting increasing to £33,093 once successfully passed probation)
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Payroll
Be responsible for the day to day delivery and coordination of the administration of the Payroll function, ensuring a timely and accurate payroll service is delivered to Look Ahead's employees, workers and Board members, to agreed deadlines
Produce and review any monthly exception reports to identify and rectify any payroll errors arising
Work with the HR Admin and Payroll Manager, Director of People and Director of Finance to ensure that payroll data processing reviews are rigorously and independently checked, validated and signed off
Act as liaison with internal and external auditors and other 3rd parties (as appropriate) on all matters with regard to Payroll processes, controls and systems
Act as liaison with MHR, HR department and Business Systems team on all areas of the payroll.
HR Admin
Acting as the first point of contact for all HR Admin related queries, via phone and email; responding promptly, whilst managing expectations effectively
Ensure letters for contractual changes for staff are sent out in a timely and accurate way and all relevant systems updated
Respond to straightforward policy and process queries, providing appropriate advice and guidance in line with Look Ahead policy, ensure that urgent items are prioritised and that any issues are highlighted and resolved as quickly as possible; escalate to the Admin Manager or an HR Business Partner as appropriate
For the full list please see our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Can work to tight deadlines and deliver accurate work on time
Strong customer service approach - wants to get things right first time and ensures timely and effective communication with customers
Good attention to detail with minimal errors
Ability to prioritise and manage multiple tasks
Proactive and enthusiastic in approach to work and improving processes
Is confident in successfully resolving issues or conflict
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can-do attitude
For the full list, please see our website.
What you'll bring:
Essential:
Excellent attention to detail and high levels of accuracy
Previous payroll experience
Experience using iTrent or similar payroll/HR system for payroll purposes
Experience of monthly payroll processes
Intermediate or above Level IT competency, particularly in Microsoft Word and Excel
Experience of dealing with staff payroll and/or HR queries in a timely manner
Desirable:
Social Housing experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Location: London and one other location TBC
Salary: Grade 7 - £53,781 per annum
Full time - 37.5 hours per week
Contract: Permanent
Closing date: Sunday 18th May 2025 at 11.30pm
About the role
You will ensure we deliver high quality legal services and manage our Legal Aid Contract, with your main focus being to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team as well as carrying your own caseload of housing litigation.
Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter’s strategy and ensuring Legal aid contract requirements and performance targets are met.
You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development. As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams.
About you
You will be experienced in working under a housing legal aid contract, court advocacy, carrying your own caseload as well as managing and supervising others. You will have a minimum of 4 years post qualification legal practice experience, have supervisor status and have substantial knowledge of housing and homelessness law. Independent File Reviews, time recording and good case management will also be part of the role. You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
The Legal Service is made up of four teams – Community Legal, National Legal, Strategic Litigation and Legal Support. The Community Legal Team are based throughout the England hubs.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please submit your CV with a supporting statement with responses to the 'About You' points 1-5 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
CVs without an accompanying supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering once again with Variety, the Children's Charity to recruit a Corporate Partnerships Manager
This is a truly exciting time to join Variety — a financially stable, 75-year-old charity with an ambitious new strategy, a dynamic leadership team, and a brand-new Chair appointed for 2026. Variety is entering a bold new phase, aiming to win some of the best and most high-profile corporate partnerships in the sector.
Location: Camden, London (Hybrid – minimum three days per week in office)
Salary: Circa £40,000 per annum (full-time equivalent) – open to negotiation based on experience
Application Deadline: 9am, Monday 19th May
Interview Date: Tuesday 27th May (flexible for the right candidate)
You will be joining a collaborative, empowering team culture under the leadership of the Director of Fundraising and Chief Executive. Both bring a fresh, dynamic, and supportive leadership style, offering fantastic mentorship and career development opportunities.
This is an outstanding opportunity for an entrepreneurial and ambitious fundraiser — someone who thrives on smashing targets, winning partnerships, and making their mark in a well-loved national charity.
About the Role:
- Manage and grow a portfolio of existing corporate partnerships, delivering exceptional stewardship.
- Lead on new business development, identifying prospects and securing high-value partnerships.
- Create and deliver impactful partnership plans, proposals, and pitches.
- Build strong internal and external networks, including Trustees and high-profile supporters.
- Attend events and actively seek opportunities to deepen partner engagement.
- Contribute to Variety’s wider fundraising strategy and future growth.
This is a standalone Corporate Partnerships role — so you'll need to be confident and proactive, but with excellent peer support from a wider Fundraising and Communications team. There is real scope for career development as the corporate partnerships programme grows.
The Ideal Candidate Will Have:
- Solid experience in a charity corporate partnerships team — either at Executive or Manager level.
- A strong track record in both account management and new business development.
- An entrepreneurial, energetic mindset and a real drive to succeed.
- Strong relationship management skills and the ability to deliver exceptional supporter experiences.
- A passion for the cause and a collaborative working style.
Why Join Variety?
- Exciting time of investment and growth.
- Collaborative, empowering leadership style.
- Scope for career progression as the corporate function expands.
- 25 days holiday + additional Christmas leave + increasing leave with service.
- Pension, Life Assurance, and medical cover benefits.
How to Apply: Please submit your CV and a cover letter explaining why you’d be a great fit for this role by 9am, Monday 19th May to Hannah Laking at Harris Hill via the apply button.
Interviews will be held in person on Tuesday 27th May, though there is flexibility for the right candidate.
Please note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion.
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Summary
An exciting opportunity to use your excellent administrative skills to make a real difference, working with passionate inspiring people in the UK and internationally to bring about a more inclusive world. This role would enable you to get involved in designing and presenting new projects from livelihoods to mental health, from Nigeria to Nepal. No need for experience in international development, or even the charity sector; the main thing is to have experience in office / project administration, excellent organisational skills and attention to detail, and to be willing to learn and contribute.
Purpose
To provide administrative support to the CBM UK Programme Development Department, especially to its Programme Funding team; enabling efficient management of stakeholder relationships and submission of quality proposals to institutional donors. This support will contribute to the funding and effective delivery of disability-inclusive development and humanitarian programmes in Low and Middle Income Countries (LMICs).
Key Responsibilities
Reporting to the Head of Programme Funding, the majority of the Programme Officer’s time will be spent supporting the Programme Funding team, which is part of the Programme Development (PD) Department.
Programme Funding, Programme Finance and Programme Management work very closely together as the PD Department, covering the whole Project Cycle including design, contracting, implementation, monitoring and evaluation. As well as supporting Programme Funding (75-80% of the role), you will also support smooth running of other aspects of the PD Department (20-25%). To represent the latter, there is a ‘dotted line’ of reporting from the Programme Officer to both the Head of Programmes and the Director of Programme Impact. Full induction and internal training on all CBM UK-specific tasks, systems and processes will be provided.
Programme Funding Support (75-80%)
• Support scanning for suitable new funding opportunities, and create clear summaries of donor requirements.
• Keep the Programme Funding team, and each proposal development team1, highly organised, enabling efficient progress towards a submission deadline. This is likely to include:
o Real-time information management; clear filing, version control and communication
o Tracking progress against agreed actions; following up with reminders
o Using checklists to ensure all important steps are followed
o Facilitating adaptations to the proposal development plan
o Creating user-friendly templates and guidance
o Making arrangements for meetings
o Coordinating review processes.
• Provide practical administrative support to proposal development and stakeholder relationship-building, including:
o Online research about donor / geography / technical area / partners / competitors
o Formatting, proof-reading and/or editing to fit prescribed word / character limits
o Creation of tables, graphics, references from supplied data
o Checking compliance against donor requirements
o Arranging, recording and following up on meetings.
• Data management: Update and maintain Project Management System ‘Global Online’ with information relating to funding proposals, projects, donors and consortium partners (both current and prospective) – everything required prior to handover to Programme Management team for donor contract negotiations.
• Support efficiency and effectiveness of the Programme Funding Team through continual maintenance of and improvements to Programme Funding systems and processes, e.g. updating a proposal resource library.
• Manage provision of compliance information for due diligence processes and proposals as required by donors or consortium leads. Provide this service for other CBM UK teams as well as for the Programme Funding team, as required.
• Carry out other duties as required by the Head of Programme Funding, including support for internal reporting.
Programme Development (PD) Department support (20-25%)
• Make arrangements for events such as internal and external meetings (including recording actions / minutes, and providing for any accessibility requirements), training courses and team building, regular learning sessions, team travel (including bookings and expenses) and occasional international workshops (mostly online).
• Lead on knowledge management for Programme Development (PD) Department including updating PD Handbook and maintaining MS Teams site.
• Support the Director of Programme Impact and Head of Programmes with internal reporting processes; sourcing and collating information.
• Facilitate responses to enquiries about CBM programmes from the public or other teams, and facilitate communication with other CBM UK departments.
• Carry out other duties as required by the Director of Programme Impact, or Head of Programmes, including providing ‘surge support’ to Programme Managers. This could include:
o Practical support for adaptation to new or improved systems / processes
o Preparing materials for presentations or papers for meetings
o Collating information for annual budgeting or project portfolio allocations
o Scheduling and calendar management.
Other
• Work with other teams to maximise cross fertilisation opportunities and integrated working.
• Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM UK.
• Play an active role across CBM UK, promoting positive working and innovation. Cross-team ‘Champions’ groups are one way to do this, e.g. current groups focus on Diversity, Equity & Inclusion; Wellbeing; Safeguarding; Innovation. The social committee is another option.
• Ensure that the values of CBM UK are understood by external partners and always reflected in communications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Policy and Communications Manager
Job Description and Person Specification
Job title Policy and Communications Manager
Hours 28 hours per week (can be flexible on work pattern)
Salary £42,000 FTE Actual for this role £33,600 pro rata
Location Hybrid work between home and our Vauxhall office – please read more about our approach to hybrid working in the relevant section below. Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive
Reports to Director of Policy and External Affairs
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
· Finding common cause across communities and conditions by working with member charities and those they support.
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
The purpose of the Policy and Communications Manager role is to:
- Deliver against our National Voices’ policy and project work through a programme’s life cycle, from inception to delivery and evaluation, and within budget
- Manage our communications work to our members and external stakeholders to successfully communicate all relevant organisational output including policy, improvement, lived experience and insight work.
- Work with voluntary sector organisations and people with the greatest health and care needs to develop National Voices’ deliver our policy and communications positions in line with our strategy and members priorities.
The role will be a mix of policy and communications, with 75% of the role likely focused on policy.
Responsibilities
Management oversight
· Manage projects or programmes which are significant in terms of income, profile or risk, and which are often delivered in partnership with others.
· Identify possible future partnerships, follow-on work and funding opportunities that arise from our policy and external affairs work, including from stakeholder relationships, and proactively work to secure income
· Line-manage staff, in the first instance our Communications and Events Officer, to include appraisals, setting objectives, monitoring performance and supporting development.
· Support the policy and external affairs team to deliver against our priorities and projects, including deputising for the Director of Policy and External Affairs, working in sync with other team managers and holistically supporting junior staff members
Deliver against our policy priorities and projects
· Identify, monitor and evaluate policy issues to formulate new policy positions, taking responsibility and action for our position on specific policy areas. This may include developing policy briefings, position papers, consultation responses, blogs, reports, letters and other policy and public affairs documents that capture our policy positions.
· Lead on policy projects from inception to delivery and evaluation including keeping to a set budget where appropriate.
· Develop and collate qualitative and quantitative policy evidence, from analysing previous reports and external stakeholder guidance to developing and delivering against workshops, focus groups, round tables, engagement events and in-depth interviews.
· Work with voluntary sector organisations and people with the greatest health and care needs to understand their experiences, perspectives and ambition using methods laid out above but with a willingness to adapt and flex where needed.
· Connect with policy and comms stakeholders both within our membership and in the wider policy landscape, to spot and make connections among members and to deliver against our five-year strategy objectives
· Work with the wider team to consider how our we evaluate and monitor the success of our project work and our wider influencing wins
· Represent National Voices at external events and conferences where required
Deliver on our communications work
· Work with the Communications and Events officer to help them develop engaging content that conveys National Voices messages to members, external stakeholders, and media to maximise the reach and impact of the organisation’s policy messages and funded project work
· With the support of Communications and Events Officer support media relations activity by drafting media statements, liaising with journalists and other media activity as required
· Manage the sign-off of relevant comms materials including social media, member newsletter, blogs, articles and media statements
· Liaise with senior external stakeholders such as from the Department of Health and Social Care, including attending relevant briefings, and supporting larger joint press activity with other stakeholders when required.
· Oversee management of comms and events calendar, which will be proactively compiled by the Policy and Communications officer, especially where there are conflicts or competing needs
· Along with other managers provide a second review of reports we produce including ensuring adherence to brand guidelines
General
- Take a pro-active approach to including our members and people with lived experience in all areas of our work.
- Support the senior team in identifying potential new members and funding opportunities where possible, as well as costing and drafting bids or supporting others to do so.
- Follow processes set out to measure, monitor and communicate the impact of our work.
- Support good project, financial and data management.
- Contribute to the team’s planning activities and undertake other relevant duties as appropriate.
- Deputise for other members of the team when needed.
- Be prepared to take part in full day events, including providing planning and support
- Be prepared to take part in events outside of core hours, when sufficient notice has been given
Person Specification
Values, attitudes and behaviours
- Passionate about National Voices’ mission and work.
- Proactive, flexible and responsive
- Comfortable working in a team, as well as under own initiative
- Calm under pressure and able to work to tight deadlines while maintaining accuracy.
- Committed to reducing inequality and embracing diversity.
- Comfortable with a range of views and perspectives and keen to make connections and build relationships.
- Willing and confident to assert views, constructively challenge others and receive constructive feedback.
Skills and abilities
- Excellent communication skills, including written and oral, including stakeholder engagement
- Demonstrable experience in delivering against a policy influencing agenda
- Able to synthesise complex information and present it in simple and impactful ways.
- Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.
- Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of external stakeholders at all levels
- Experience in Identifying and developing funding opportunities, ideally including costing and drafting bids
- Ability to embed clear and reliable processes amongst a team of creative and busy people
- Strong IT skills including Microsoft Office programmes, CRM systems, online conference/meeting software and other programmes where required.
- Able to work well under pressure and to tight deadlines while maintaining attention to detail
- Previous line management experience is preferred
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Equality and Inclusion
As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible and we are an LGBT+ friendly employer. Men are currently underrepresented in our team so we would welcome applications from men and non-binary people.
We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.
We have a range of benefits in place to ensure everyone can thrive, for example:
· We are a Disability Confident employer
· We offer enhanced parental and sickness leave
· We offer flexible working wherever possible
· We provide our employees with an annual wellbeing allowance
· And much more
Application guidance
Please submit a cover letter along with a CV to apply.
Applications should be addressed to our Director of Policy and External Affairs, Sharon Brennan, and submitted through CharityJob.
Please apply by Monday the 5th May 2025
We will let you know the outcome of your application by Friday 9th May 2025
Interviews will be held on 22nd May 2025 on Teams
Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application.
If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with Matthew Haslehurst Director of Finance and Operations
Please specify any access or other requirements of which we need to be aware for the online interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The Communications Manager will play a key role in sharing the inspiring and powerful stories of our clients and the wider military community we support across the UK. They will be responsible for securing high-profile, meaningful media coverage that raises awareness of our mission to provide life-long, life-changing support, employment and training opportunities to Service leavers, veterans, reservists and their families. As we mark our 140th anniversary, this is a pivotal time for the Communications Manager to develop and deliver an integrated communications strategy across PR, traditional and new media, social media, and public affairs. Reporting to the Head of Brand and Communications, you will work closely with the Marketing Manager and the Community Engagement Manager and their teams to ensure consistent and aligned messaging across all marketing and
communication activity.
Interested? Want to know more about the Charity? Please visit the Charity Website
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 14 May 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Head of Fundraising & Partnerships
Location: SIA House, Milton Keynes - Some hybrid work possible
Salary: £51,780.00 Per Annum
Hours: Full time, 35 hours per week
Contract: Permanent
About Us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
About the role
We’re seeking a dynamic leader to drive the financial growth of the organisation by expanding, diversifying and strengthening the sustainability of our voluntary income, in line with our Strategy 2030 and beyond.
You will lead and inspire a high-performing team of fundraising experts covering all disciplines including individual giving, major donors, legacies, challenge events, community fundraising, special events, trusts and corporate relationships.
The role combines strategic oversight with operational involvement, including direct management of key supporter relationships as well as representing the charity at high-level meetings and external events. SIA has doubled its income over the past six years and we have ambitious plans to build on successful fundraising initiatives, as well as develop new ones.
Key responsibilities:
- Rasing Funds: Be responsible for the achievement of realistic - yet ambitious - financial targets as agreed with the Director of Business Development.
- Strategic Planning: Lead on the development and delivery of strategic and operational plans to achieve growth, diversification and sustainability of SIA’s voluntary income.
- Team Management: Provide support, motivation and strategic direction to the fundraising team to deliver high quality results, including direct line management of four Manager-level roles.
- Capacity Building: Develop knowledge, skills and capacity within the Fundraising team to facilitate the achievement of objectives, whilst building succession plans for the future.
- Reporting: Monitor and evaluate performance across all fundraising activities, preparing reports to the Senior Leadership Team, Committees and Board of Trustees
- Innovating: Develop Proposals for long-term strategic income growth initiatives, in collaboration with the Director of Business Development.
- Leading: Be an active member of the Senior Leadership Team and contribute to addressing SIA-wide priorities, opportunities and challenges.
- Collaborating: Work with colleagues at all levels within the organisation, actively collaborating across teams and providing fundraising expertise and insight.
- Relationship Building: Build strong professional relationships with externa; partners, supporters, volunteers, Trustees, Vice Presidents, Ambassadors, advisors, consultants, suppliers and other key stakeholders.
- Designing: Contribute to the design and development of charitable programmes and services that underpin major funding propositions and compelling fundraising campaigns.
- Managing Risk: Play a leadership role in managing strategic and operational risks relating to income and ensure compliance with all relevant fundraising laws, guidelines and best practice, as well as SIA’s policies and procedures.
- Networking: Actively engage in relationship mapping and networking to expand SIA’s pool of potential donors, supporters and champions, including taking a direct lead role in managing key relationships.
Benefits
- Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service
- Access to Group pension scheme (6% employer contribution)
- Access to Group life assurance scheme
- Access to Healthcare cash plan
- Access to Employee assistance programme (EAP)
- Employee volunteer days
- Access to discounted gym membership
- Free car parking at Milton Keynes, Head Office
- Investing in our people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.
This is a pivotal role within SIA’s senior leadership team, driving the next big step change in our voluntary income, whilst also contributing to planning, budgeting, risk management and strategic decision making on charity-wide priorities.
Closing date: 30 April 2025, 5pm
Interview dates: Thursday 15 May 2025 at SIA House, Milton Keynes (reserve date Friday 16 May 2025)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.
No agencies please.
All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included.
Please note that the closing date for this role is 9th May 2025 however, we may close early should sufficient applications be received, so early application is advised.
Please be advised that this role is part-time working 15 hours per week and fixed-term with an expected to end date of 31st March 2026. The annual salary is £47,000 pro rata.
We have a preference for hybrid working, however we'll consider the role being completely remote for the right candidate.
Job Description
You'll be an experienced qualified High Intensity Therapist with BABCP accreditation who likes working as part of a supportive team to help clients who struggle with common mental health problems such as anxiety and/or depression.
You will be responsible for the clinical supervision of Mind and Body Practitioners and CBT Therapists. Supervision will be provided on both an individual and group basis. You will be expected to support the clinical governance of the Mind and Body service.
Interviews are due to take place around 19th May 2025.
Essential Skills
- Have a Post Graduate Diploma in an NHS Talking Therapies Course or a recorded/registered qualification in one of the following - nursing, social work, occupational therapy, arts therapy or within a psychological therapy – plus further post-graduate qualification training in CBT along with significant experience working as a practitioner
- Have accreditation with BABCP
- Have demonstrable experience working in mental health and young person services
- Have demonstrable experience with routine outcome monitoring
- Use clinical supervision and personal development positively and effectively
- Know child protection issues and other relevant legislation
- Be able to work within a team and foster good working relationships
- Have advanced communication skills
The client requests no contact from agencies or media sales.
Are you an experienced and inspirational HR leader ready to make a difference in one of the UK's most iconic institutions? Westminster Abbey is seeking an Interim Head of Human Resources for a maternity cover position to join its diverse and lively community.
Westminster Abbey is not only a place of daily worship but also one of the UK's leading visitor attractions, welcoming over one million visitors annually with commercial retail operations a key part of our income. Our team comprises around 330 employees and a similar number of volunteers, all working together to support the Abbey's mission and unique culture. We also have a Choir School and therefore respecting schools HR policies and safeguarding adds complexity to our working environment.
As our Interim Head of Human Resources, you will oversee the embedding of a new HR structure, ensuring timely, effective and pragmatic HR support, and drive initiatives that foster a fulfilling workplace culture. Reporting to the Director of Finance & Deputy Receiver General, you will lead the HR team and collaborate with leaders to enhance organisational capability and employee engagement.
Key Responsibilities:
- Deliver a trusted, hands-on HR service that aligns with the Abbey's mission.
- Lead the HR department in strategic projects including EDIB action plans, mental health initiatives, and process optimisation.
- Ensure robust HR policies, practices, and compliance with employment legislation.
- Manage recruitment processes and promote the Abbey's employer brand to attract top talent.
- Develop a volunteer engagement strategy, enhancing their experience and alignment with the Abbey's values.
- Drive improvements in health and safety practices and lead safeguarding adherence.
- Shape organisational development strategies and promote learning and leadership.
- Enhance internal communications and employee engagement across the Abbey community.
What We're Looking For:
- A degree and MCIPD/FCIPD qualification (or equivalent).
- Proven experience as an HR leader in a high-profile, service-orientated environment.
- Strong knowledge of employment law, safeguarding, and performance management.
- Excellent communication skills with the ability to inspire and lead a team.
- A commitment to the Abbey's mission, values, and Christian ethos.
- Strategic thinking, discretion, and the ability to work under pressure.
This is a unique opportunity to lead HR operations within a historic and prestigious organisation that combines worship and heritage. You'll play a pivotal role in supporting a community dedicated to service, faith, and excellence.
Hybrid working of 60% office presence required.
Prostate Cancer Research aims to develop and deliver breakthrough medicines and treatments to achieve a world where people are free from the impact of prostate cancer. The organisation believes that it is only through research that we can build a future in which no family will have to fear losing a loved one to prostate cancer. In the last four years, we have expanded the amount of research it funds by four times.
Prostate Cancer Research is seeking a an experienced, dynamic and driven Trusts & Statutory Executive. The role will take a lead on identifying and securing collaboration and funding opportunities with both existing and prospective partners, developing and managing a pipeline of funding partners that align with PCR’s mission and core programmes of work.
Since 2018, PCR has significantly increased income from Trusts & Foundations and Statutory sources, as well as working in collaboration with other medical research charities and non-profits. This is a newly created and integral role within the Partnership Fundraising team to build on this work and will be key to identifying and nurturing relationships with prospective partners and funders, as well as developing and implementing comprehensive partnership strategies to engage existing and prospective partners.
The ideal candidate will have demonstrable experience of developing and nurturing relationships with funding partners (with experience of identifying and securing at least five-figure income), understanding complex issues and working with others to identify solutions, and producing compelling funding proposals in support of this work. They will also have excellent communication and interpersonal skills with the proven ability to build and manage strong, impactful relationships.
Finally, candidates must have a passion for securing funding that will help improve the lives of people with prostate cancer and a commitment to advancing healthcare through strategic partnerships and collaboration.
Key Responsibilities
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Conduct proactive prospecting and qualification of Trusts & Statutory funding opportunities to build a robust pipeline of potential funders.
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Identify and nurture relationships with prospective Trust & Foundations and Statutory funding partners aligned with the mission and values of PCR.
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Develop and implement comprehensive partnership strategies to engage existing and prospective funding partners.
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Stay informed about PCR’s current and future work and translate larger, complex programmes of work into relevant, compelling funding asks.
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Work closely with PCR's delivery departments and other income streams to identify, develop and maximise income generation opportunities.
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Lead the preparation and submission of funding applications and reports for both existing and prospective funders.
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Develop compelling, high-quality proposals for new and existing programmes, ensuring they are tailored to each funder’s priorities and aligned with organisational objectives.
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Lead negotiations and secure funding support from funding partners for activities aligned with PCR’s programmes of work.
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Effectively manage project monitoring and reporting for PCR’s existing funded activities with identified funding partners, including regular communication, reporting, and public recognition of contributions (as appropriate), working closely with PCR’s delivery and communications teams.
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Stay informed of industry trends, giving initiatives, and relevant developments to inform partnership strategies and opportunities.
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Represent PCR at external events, conferences, and meetings to promote partnership opportunities and expand our network, as required.
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Database management to record pipeline and enable strategic planning against established KPIs and income targets.
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Support Director of Partnerships to monitor and report income performance to PCR’s Board of Trustees.
For a full list of desirable candidate experience, please see the attached job description.
How to apply
Please apply by submitting a copy of your CV and a supporting statement (no more than 2 pages) highlighting your suitability for the position and why you are interested in the position.
There will be a two-stage interview process. The first interview will be online (via Teams), and the second will be an in-person interview at our offices in Holborn, London.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.


The client requests no contact from agencies or media sales.
The Digital Content & Creative Officer role provides support to Crimestoppers and Crimestoppers’ youth service Fearless, in creating impactful content and campaigns that empower people to speak up about crime.
You will be responsible for filming, creating, and scheduling organic and paid social media content, and as the face of Fearless’ social media platforms, feature in the content yourself. You will play a key role in shaping and driving forward Fearless’ communications strategy to ensure Fearless’ social media platforms remain relevant, engaging and supportive of Crimestoppers overall aims.
You will contribute to the development of Crimestoppers and Fearless national and regional campaign ideas, content and messaging and manage the execution and reporting of multi-channel communication activities. You will use data from campaigns, as well as insights from focus groups, to inform future projects.
Reports to: Content Editor/National Youth Project & Campaigns Manager
Location: Head Office - Hybrid
Contract: Permanent
Salary: £27,008 per/annum
Hours: Full time – 37.5 hours/week
DBS required: Yes
Please send a up to date CV and a short (no more than 2-minute) covering video, highlighting why you’re interested in this role via. the site you’re applying from or to our email address listed.
Please ensure that you have submitted your short application video in lieu of (or in addition to!) a covering letter. Your application may not be considered if you don't.
The client requests no contact from agencies or media sales.
We’re recruiting a Youth Development Officer to work as part of a team to deliver The King’s Trust Team Programme in Wigan.
At Groundwork we believe that every young person should have the chance to embrace exciting opportunities. We help 16 to 25-year-olds who are unemployed or struggling to transform their lives. Many of the young people we help are in, or leaving, care. They may be facing issues such as homelessness, suffering with their mental health or have been in trouble with the police.
Our programmes give young people the practical and financial support they need to stabilise their lives. We help them develop key skills while boosting their confidence and motivation to enable them to reach their full potential.
Transform Lives: – Working as part of our team you’ll empower disadvantaged young people, helping them to create some stability in their lives, develop key skills and build their confidence.
Support communities: – You’ll be collaborating with partner agencies and community organisations to make a significant contribution to the local community.
The King’s Trust Team Programme recruits and runs regular 12-week personal development programmes for young people aged 16-25 for the chance to gain new skills, earn a qualification and meet like-minded people. Here at Groundwork we have been delivering The King’s Trust Team Programme in Wigan and Leigh for 25 years and the key aspects of the programme are:
>Taking on group community project, making a positive difference to the local community.
>Taking part in an action-packed residential trip
>Two weeks’ work experience
>Develop your English and Maths skills
>Developing interview and CV skills to ensure confidence is sky-high when participants are ready to take the next step.
This role requires a clear Enhanced DBS check.
How To Apply
For the full job description and person specification and details on how to apply, please visit our website.
PREVIOUS APPLICANTS NEED NOT APPLY
Groundwork takes practical action to create a fair and green future in which people, places, and nature thrive.
