Director Of Care Services Jobs

The deadline for applications is Sunday 3rd November 2024.

Location:UK, Egypt, oPt, Lebanon 

Location type:Hybrid

Reporting to: Director of Finance and Operations

Annual salary: £66K GBP (UK), $50K USD (Lebanon), 232K ILS (oPt), $45K USD (Egypt)

Contract type: Permanent

Working hours: Full-time (35 hours)

Manages: 1

Candidate level: Senior Management

MAP’s Mission

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory (oPt) and Palestinian refugee camps in Lebanon.

Job Purpose

The Deputy Director: Supply Chain & Logistics will be responsible for overseeing the organisation’s goals and strategy related to supply chain management, procurement, and logistics to ensure these functions best support MAP’s mission.  With the organisation currently experiencing a period of growth in both headcount and scale of operations, the role will be key in enhancing logistics capabilities, supporting expansion efforts, and maintaining consistency in supply chain and logistics practices across multiple regions. This new role will be crucial in managing and optimising supply chain operations across multiple countries and regions, aligning logistics strategies with organisational objectives, and ensuring efficient and secure delivery of medical and other supplies within a complex humanitarian crisis.

Duties and key responsibilities

Leadership, Collaboration & Line Management

· Support the Director of Finance and Operations through preparation for and reporting to governance meetings.

· Participate actively as a member of the Leadership Team.

· Provide leadership, direction, training, and motivation as appropriate to the Procurement & Logistics Manager, and working with the directors of MAP’s overseas offices, to the relevant local procurement, finance, audit, security and logistics staff.

Supply Chains and Procurement

· Oversee MAP’s supply chain strategy to deliver efficient and timely support to field offices within an ever-changing humanitarian crisis.

· Embed logistics strategies to ensure the timely and efficient delivery of humanitarian aid including medical supplies, essential goods and other supplies and materials, while navigating complex and unstable environments.

· Oversee and monitor all the procurement processes and commitments to source goods in compliance with organisational policies and donor guidelines, ensuring cost-effective purchasing, quality control, and ethical standards.

· Manage and grow relationships with local, regional and international suppliers, transport providers, insurers, and partners to secure reliable supply routes and mitigate risks related to border crossings, roadblocks, and security threats.

· Analyse supply chain data and assess trends related to demand, transportation routes, supplier performance, and security conditions to inform strategic decision-making and anticipate future needs.

· Have oversight of each of MAP’s warehouses and distribution centres to ensure proper storage, inventory control, and the safeguarding of supplies against theft, damage, or diversion in high-risk areas.

· Ensure all logistics operations comply with local laws, international regulations, donor requirements, and internal policies while developing contingency plans and risk mitigation strategies for emergencies or sudden changes in the security situations.

· Work closely with the People and Culture, Programmes, and Advocacy teams in the deployment of staff, contractors, emergency medical teams and delegations, including managing travel, accommodation and subsistence for deployed and inbound staff.

· Work alongside each country offices’ finance staff to monitor supply chain needs, enable effective risk management, ensure timely supplier payments to optimise resource allocation.                                                                                              

Risk Management

· Risk management – manage strategic and operational risks supply chain and procurement areas working with the Head of Internal Audit & Compliance.

· Maintain insurance policies across all MAP offices to ensure appropriate and adequate risk mitigation and meet statutory requirements.

Person Specification

Experience

· Relevant recognised qualifications in Supply Chain Management, or a related field.

· Substantial experience in providing humanitarian aid in conflict zones, or a similar field.

· Strong background in supply chains, procurement and logistics within the NGO sector within a regional or international setting.

· Experience working in conflict and high-risk security environments with complex supply chains across multiple countries.

· Strong background in sourcing, negotiating, and managing relationships with local and international suppliers to secure cost-effective and high-quality goods.

· Ability to analyse market data and information, evaluate options and to think and plan logistics and supply chains strategically.

· Experience with working in a diverse and multi-cultural environment, including ability to recognise and address challenges arising from working in occupied zones.

Skills and abilities

· Ability to undertake a complex management role in an international organisation.

· Ability to work collaboratively with diverse teams and build positive workplace culture under challenging conditions.

· Flexibility and adaptability to respond to changing circumstances and urgent needs in occupied areas.

· Proven ability to negotiate and handle situations with diplomacy.

· Excellent interpersonal and communication skills.

· Fluent in spoken and written English required.

· Excellent IT skills, including experience of using Office 365 software.

· Solution-focused approach, ability to work under pressure.

Knowledge

· An appreciation of the political complexities in the Middle East region, of the Israeli-Palestinian conflict and of the position of the Palestinian refugee population in regions where MAP operates.

Personal attributes and other requirements

· Commitment to MAP’s mission, services, and the right to health.

· Support and promote diversity and equality of opportunity in the workplace.

· Work collaboratively with others in all aspects of our work.

· Willingness to work flexibility during busy periods and in emergencies.

· Be flexible and perform other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.

· Abide by organisational policies, codes of conduct and practices.

· Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.

· Commitment to the values and ethos of MAP.

· Prepared and able to travel frequently occasionally to Egypt, Lebanon, the occupied Palestinian territory, and Israel.

Terms and Conditions

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

This is a new role, and a review of the job description will be undertaken in early 2025 or earlier if required.

The deadline for applications is Sunday 3rd November 2024.

Stay updated on the latest jobs by subscribing to our Global Charity Jobs weekly bulletin and if you’re looking for a rewarding career in the non-profit sector register in our database.

Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.

Are you ready to make a profound impact on global sexual and reproductive health? As MSI's Director of “Leave No One Behind” Strategy, you'll be at the forefront of transforming how essential Sexual Reproductive Healthcare reaches the world's most underserved communities. This senior leadership role combines strategic innovation with hands-on impact. You will help shape global health policy, pioneer new service delivery models, and work with teams worldwide to break down barriers to healthcare access.

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

MSI provides services via our Outreach, Public Sector Strengthening and MSladies channels to underserved and marginalised communities. In MSI we call these “Pillar1, Leave no-one behind channels”. These channels are the core of our high impact delivery (high impact clients, adolescents, those living in poverty).  

Specifically, the role is accountable for: 1) engaging and representing MSI in sector dialogue relating to Pillar 1 to contribute to sector learning, influence and impact; 2) development of pillar 1 operational best practices that can be cascaded across MSI countries to further improve impact; 3) developing MSI overarching “Leave no-one behind” strategy and leading testing of new models of service delivery  

The Director is a member of the Senior Leadership Team of MSI and is a member of the Technical Services Team. This role reports to the VP & Director of the Technical Services Department. There is a high level of interaction with MSI’s Executive Team, Regional Directors Fundraising team. It is a full-time role, based out of London or core countries where MSI has an operating entity, with possibility of remote work for exceptional candidates.  This role will require extensive travel to MSI Country Programmes in Africa and Asia, London, Europe and USA to ensure that we are in the right places, at the right time, among the right people to further our mission.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values. This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform in this role, you’ll need the following skills and experience:

The ideal candidate for this role will bring a unique blend of technical expertise, strategic thinking, and leadership skills to drive our mission forward. We are looking for someone who can navigate the complex landscape of global sexual and reproductive health and rights with confidence and innovation.

• You should possess a comprehensive understanding of SRHR guidelines, policies, and best practices on a global scale. Your knowledge should span across short-acting and long-acting contraception methods, safe abortion practices, and strategies for reaching adolescents and marginalized communities. A strong background in health system strengthening is crucial, including familiarity with different health system frameworks and how they contribute to overall system performance.
• Significant technical experience at an advisory level in SRHR. Have designed and produced best practice guidelines or training materials related to SRHR best practices, and operations, especially in remote service delivery, SRHR in the public sector; or in reaching adolescents. An understanding of global and regional SRHR trends, as well as awareness of the latest research and evidence-based practices, will be invaluable in this role.
• Strategic acumen: We're seeking a strategic thinker who can translate complex data into actionable insights. You should be adept at identifying unmet consumer needs and market gaps, and able to develop compelling strategies that align with our broader business objectives. Your ability to anticipate future scenarios and develop innovative responses will be crucial in navigating the ever-changing landscape of SRHR.

• Leadership: The role requires exceptional leadership skills, particularly in "boundary spanning" – the ability to inspire and facilitate cross-disciplinary collaboration. You should be comfortable working across cultures and at all levels of organizations, (including the Executive Team at MS)I, building trust and fostering collaboration among team members, partners, and decision-makers. You should possess a track record in achieving ambitious goals at a senior level.
• Communication: Your communication skills should be “top-notch”, allowing you to present complex ideas with clarity and confidence in various settings, from international conferences, donor meetings to practical technical workshops. We're looking for someone who can tell compelling data-driven stories, translating technical information for both expert and non-expert audiences.
• Problem solving and analytical thinking: You should bring highly developed critical thinking and problem-solving skills to the table. We need someone who can approach complex issues methodically, identifying patterns and trends in information, and proposing practical, innovative solutions. Your ability to work creatively with limited resources and adapt quickly to changes in the SRHR sector will be critical.
• Fundraising and Networking: We are looking for someone with a wide network of contacts at senior levels within the SRHR sector, who can leverage these relationships to further our mission and foster innovation and learning.
• Ideal Additional Qualifications: While not required, we would value candidates who bring additional skills such as: fluency in French, direct experience as an SRHR healthcare professional, knowledge of climate change impacts on SRHR, and expertise in integrating gender equity and social inclusion into contraception programs.

If you're passionate about making a global impact on sexual and reproductive health and rights, and you possess this unique blend of skills and experience, we want to hear from you. Join us in our mission to leave no one behind in accessing crucial SRHR services.

Please view our job framework on our website. 

Location: London Support Office (hybrid working – minimum 2 office days per week) or where any MSI country programme operates.

Full-time: 35 hours a week, Monday to Friday (For UK based team members).

Contract type: Permanent

Salary: £66,200 – £86,700 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.

Salary band: BG 12

Closing date: 7th November 2024 (midnight BST). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

About the NEL VCSE Collaborative

The North East London (NEL) Voluntary, Community and Social Enterprise (VCSE) Collaborative works closely with NHS North East London to work together strategically by shaping, improving and delivering services and contributes to the system design and organisational development of the ICB, ensuring Voluntary, Community, Faith and Social Enterprise (VCFSE) contribution.

The leadership group of the seven borough representatives meet monthly and is currently working to develop a VCFSE strategy to raise the profile of the sector and support the VCFSE to work in partnership with the health system to address local health inequalities. We are now keen to expand our work and recruit a Chair.

The NEL VCSE Collaborative is committed to our five values:

1. Equity and Inclusivity - Champion compassionate, collaborative, and inclusive multi-professional leadership.

2. Collaborative – Meaningful integration with ICB as a coordinated VCFSE voice

3. Innovative – VCFSE sector contributing expertise in an equitable manner in commissioning, service design and improvement processes

4. Transparent – building trust across sectors and ensuring VCFSE is a valued partner

5. Person and community focused – strengths based approach by championing our people and communities

Purpose of the role

· Provide influential and inspirational leadership to ensure the VCFSE sector is an equal partner in the NEL ICP

· Develop and maintain excellent relationships with health and social care stakeholders ensuring networks are kept informed of the Collaborative’s progress

· To lead the NEL VCSE Collaborative, interfacing with the Partnership Development Director to drive forward the interests of the collaborative and the wider VCFSE sector it represents

· Represent the opinions and interests of the NEL VCSE Collaborative on relevant ICS boards

· To chair the leadership group meetings of the NEL VCSE Collaborative

· Ensure NEL VCSE Collaborative meetings are planned effectively, conducted according to the principles and agreements in place, and facilitated in collaboration with the Partnership Development Director

Key functions & Tasks (Role Description)

• To lead with compassion and inspiration to ensure strategic influence of VCFSE at system level to better enable integrated working approaches between system leaders and sector partners

• Together with the Partnership Development Director, produce a quarterly budget report and regular updates including emerging opportunities and risks in a timely manner

• Lead and work with the NEL Collaborative to identify and communicate strategic and business development goals which are in line with community and ICS outcomes

• In collaboration with the Partnership Development Director, plan and Chair the NEL VCSE Collaborative meetings and ensure relevant business is discussed with clear actions

• Ensure that the NEL VCSE Collaborative leadership group adheres to the Terms of Reference (ToR) and Memorandum of Understanding (MoU) in place and membership is fair and reviewed regularly with actions and conflicts of interest appropriately managed

• Ensure the NEL VCSE Collaborative addresses and incorporates relevant legislation, policies and best practice guidance, including equality and diversity

• Work with the Partnerships Development Director to provide and promote system-wide communication through a range of media channels

 Person Specification

• Experience of working with the VCFSE sector at a strategic and senior management level, including championing and advocating on behalf of the VCFSE sector 

• Demonstrate excellent knowledge of VCFSE and healthcare related policies with an understanding of the issues facing the VCFSE at local, regional and national level

• An understanding of the diversity of the VCFSE including grassroots level/micro- organisations

• Experience of leading meetings representing a diversity of views as well as change management processes at a strategic level

• Able to negotiate and influence with the ability to communicate with tact and sensitivity where appropriate. The role will include managing potentially complex and politically sensitive relationships.

• Ability to interpret highly complex information and communicate effectively across multiple stakeholders

• Strategic problem-solving skills, entrepreneurial and open to ideas and opportunities

• Experience of working in partnership with a range of stakeholders in health and social care services. 

• Prior experience of Chair role is desirable

Please see job specification on full details and how to apply. 

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Children and Young People’s Psychological Trainings programme (formerly known as CYP IAPT) is a service transformation programme that aims to improve Children and Young Peoples Mental Health Services (CYP MH) and develop the workforce by recruiting professionals for core and specific skills training. The aim of the Leadership in Mental Health programme is to do this by providing managers with an effective toolkit by which to deliver their transformation objectives, as well as to develop their personal and professional development in their CYP-MH leadership role and become reflective leaders.  It is a one-year programme for managers working in NHSE funded CYP-MH services, and consists of twelve teaching days, combining academic lectures, seminars and small group tutorials, and assessments which are highly tailored to working managers.

We are recruiting for an experienced Course Tutor to facilitate the delivery of some teaching and reflective practice tutor groups to help students consider the teaching in relation to their contexts and develop personally and professionally as CYP-MH leaders. The Course Tutors will also contribute to teaching sessions, and undertake marking, personal tutoring and make other similar contributions to support the delivery of the programme and promote the best student experience.

The ideal candidate should have knowledge of the national CYP IAPT programme and experience of supporting CYP-MH workforce development.

Location

Hybrid working (a mixture of onsite and home/remote working). Must be available on Tuesdays to attend in- person teaching at Rodney Street (4-8 Rodney Street, London N1 9JH). Some flexibility will be required around non- teaching days to support with marking and attending programme meetings as necessary.

Contract duration

Permanent 

Closing date for applications

Midday (12 pm), Tuesday 12 November 2024.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Friday 15 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on TBC

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

Charity People is honoured to partner with the award-winning charity My Life Films in their search for an experienced Interim Executive Director. This empowering and impactful charity is excited to welcome an experienced Interim CEO who is eager and motivated to come into My Life Films and make an immediate impact within the organisation.

My Life Films

Position - Interim Executive Director (ED)

Duration -6 months FTC, start mid to late November 2024

Location - Hybrid (3 days from home, one day in central London in a co-working space)

Salary - £50,000 for 4 days a week (FTE £62,500)

About My Life Films

My Life Films is an award-winning charity that uses film and TV to enrich and support the lives of people affected by dementia. This includes My Life TV, our specialist on-demand streaming service, with bespoke curated content designed to improve wellbeing. We are also known for our award-winning life story film service.

My Life TV is carefully put together with a wide range of content to enable people living with dementia to feel stimulated and connected to the world, improving their mental health and supporting their essential care. We work with highly respected content partners as well as produce our own programming in partnership with trusted organisations in the dementia care field and more widely.

About the Role

This is a hugely exciting opportunity for an experienced and confident interim CEO to come into the organisation and lead it during this important transition period, which is where we are shifting our model from in-house sales and marketing to a partner-led approach. We believe this will be the best way to reach and deliver benefits to people affected by dementia. This role will secure this partnership and develop a new strategy for My Life Film's next chapter.

Our current Executive Director is moving on for family reasons, having stewarded the charity and led the development and expansion of My Life TV over the past two years. She will remain available part-time with My Life Films for a short handover period.

Reporting to the Board of Trustees, the Interim ED will be responsible for all aspects of the charity's work and will be passionate about our work supporting people with dementia, entrepreneurial and collaborative, with commercial Business Development, Partnerships, and experience of charity mergers would be beneficial (but is not essential) as we have an experienced Board who will be on hand to support you.

As leader of the My Life Films team, you will also work across governance, finance, income generation, and impact. You will be responsible for delivering My Life Films' immediate strategy and working with the Board of Trustees.

About You

- Progress strategic partnership discussions for My Life TV with existing partners and identified potential partners to move to a wholesale or reseller model for My Life TV, or potentially acquisition of the service by another charity, company or care organisation

- Develop financial and operational models for potential partnerships, including scenario planning and P&L analysis, involving content, tech, marketing, and charitable impact. Lead negotiations, bringing in commercial, accounting, or legal support as needed.

- Work with the Board to create a strategic plan for My Life TV and new dementia-focused services, aligning with the charity's mission.

- Oversee daily operations, including finance, income generation, content production, partnerships, and reporting.

- Secure necessary funding through trusts, foundations, care groups, and events, representing My Life Films to stakeholders.

- Cultivate a positive environment, recruit and restructure as needed and provide coaching to enhance team performance.

How to apply

To express your interest in this role, send your CV and a cover letter of no more than one side explaining how you believe you can support us as our interim ED, the relevant skills and experience you bring, and your motivation for applying. We will review applications on a rolling basis, so do not delay. Expressions of interest must be submitted by 6th November to Senior Appointments at Charity People

For over thirty years, we've recruited extraordinarily talented people into rewarding and vital positions for some of the biggest and smallest non-profit organisations in the UK and internationally. We also work in partnership with organisations that support diversity in the workplace, recognising the need for continual diverse partnerships in our work. We're proud to be the chosen recruitment partner for many Charities, Universities, Membership bodies and Institutes.

Closing date 6th Nov 2024
Interviews w/c 11th Nov 2024
 

We're looking for a dynamic, strategic and resilient Head of Service - Domestic Abuse Matrix Lead.

£60,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

As a key senior leader in Look Ahead, the Head of Service will work in alignment with the Director of Housing Related Support, and the wider Senior Management Team to drive performance, quality, business, and financial efficiencies. The role will provide expertise and capacity to support the organisation to deliver our vision and strategic objectives.

The Head of Service will be the strategic and operational lead ensuring delivery of consistent and high-quality performance across the Housing Related Support directorate. The successful candidate will ensure that all Services are run effectively, well managed financially and employees are performing at high levels.  

The Head of Service for Housing Related Support will be a Domestic Abuse Matrix Lead which is a key area in the directorate.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description for this role, please visit our website jobs.lookahead.org.uk and search for REQ005833

The ideal person for this role will have: 

• Specialist experience and knowledge of working within the Housing Related Support sector, as well as expertise and passion for the relevant matrix lead area
• A positive attitude and ability to motivate direct reports
• Proven experience of being a strategic lead across relevant services
• Experience of successfully delivering in a contract and target driven environment
• Proven financial management experience and delivering surplus
• Previous experience of working with housing management contracts and agreements
• Experience of Safeguarding and responding effectively to serious incidents
• Excellent report writing skills
• Experience of successfully leading on new and existing contract negotiations
• Experience of leading investigations into serious incidents
• Experience of successfully managing and developing teams across geographical areas
• Ability to turn organisational vision into reality for front line employees
• High levels of written and verbal communication
• Proven influencing and negotiation skills
• Excellent prioritisation and organisational skills
• Resilience and ability to work effectively in a team as well as self-manage
• Ability to cope with change in a fast paced and challenging environment
• A degree or equivalent. Hold relevant CMI/NVQ Level 4 or other business/management qualification
• Have relevant training and/or specialist qualifications

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

As Supporter Care Manager you will play a key role in Viva’s Fundraising & Engagement team, building relationships with and providing exceptional supporter care to our donors – including individuals, churches and community groups. Your high level of organisation, strong administrative skills and love of engaging with a variety of people will ensure that Viva’s supporters have an excellent and personalised experience of Viva.  Through all this you will play a vital role in making it possible for Viva to achieve its goal of enabling more children to live life in all its fullness.

Your responsibilities will include:

· Supporter communication: engaging with donors by email, letters, phone or in person.

· Supporter care administration: ensuring accuracy in reporting and recording donations.

· Supporter engagement: coordinating supporter events (e.g. our monthly prayer Zoom meeting), representing Viva at church services and managing our presence at events.

· Fundraising & Engagement team support: supporting team communication and the Director for Fundraising & Engagement in team administration.

Operations and office support: ensuring Viva’s UK office runs smoothly.

This role will suit you if you:

• enjoy engaging with supporters and building relationships
• are highly organised, thrive on accuracy and have a keen eye for detail
• are quick to learn and engage with systems and data
• would love to join a welcoming, creative, supportive and international team

This is a full- or part-time role for Viva, located at our Oxford office in the UK with the option to also work at home. Some working time will be needed in the office on a weekly basis, but the exact split of office/home working time can be decided in conversation between the successful candidate and line manager.

Take a look at the full job description and person specification in the information pack and, if this is you, then apply today to be part of this incredible work, making a real and lasting difference for children.

Pilgrims Hospices are looking to recruit an experienced Finance Manager to lead an existing finance function and support the Director of Finance.

The postholder will be required to lead a small team in meeting reporting deadlines for monthly management accounts and statutory requirements.

There will be a significant focus on developing and improving financial systems to maximise the effectiveness of financial processes throughout the organisation, and the successful applicant will be required to forge and maintain strong relationships with colleagues within the Finance department, local management teams and in the wider organisation.

The ideal candidate will be ACA/CIMA/ACCA qualified/part qualified.

We are currently recruiting for a Team Services Manager at A Rocha UK, a key role that will be instrumental in driving our mission to mobilise Christians for conservation. The right candidate will have the opportunity to streamline operations, enhance administrative processes, and support a dynamic team dedicated to environmental impact.

Are you passionate about the difference that the right advocacy, at the right time, can make to families? Are you an experienced leader in the voluntary sector? Do you have an excellent understanding of how to innovate and scale digital, telephone and community-based services? If so, then we would love to hear from you.

Applications close at: 9 a.m. Friday 22nd November 2024

Location: Hybrid / London office with regular UK travel

About Contact

At Contact, we provide vital information, advice and support to parent carers with disabled children, across all four nations of the UK. Last year, we reached 413,000 families, helping parents to navigate the health, social care, education and welfare systems.

Parents tell us that our support has increased their confidence, helped them feel less alone, and made a huge difference to the support they receive. Our family finance support alone, on average, increases family incomes by £5,918 per year.

About the role

This is an exciting time for Contact. We are embarking on a new strategy, with an aim to end the battle parent carers face when accessing help and support for their family.

As a critical member of the Executive team, you will play a central part in delivering on that aim, and help Contact to grow our reach, profile and impact for families across the UK.

In this role, you will lead a team of 40 and handle a budget of £2 million, including our core contract with the Department for Education to deliver a national helpline.

Who we are looking for

You will have the vision to bring together our digital-first information and advice services and tailored community support into a joined-up offer for families.

You will bring a track record in delivering change and scale, to help us grow our reach and innovate our delivery, so that our services are sustainable for the long-term.

You will have excellent judgment, equally able to seize opportunities for partnership and funding, and to carefully manage risk.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Friday 22nd November 2024.

An exciting opportunity has arisen to join our PCN3 Care Co-ordinator team. We are seeking enthusiastic and highly motivated people to take the role of Care Coordinator and join our fantastic PCN team. We will provide full training for the role. The Care Coordinator will be directed to undertake a key role in helping to drive improvements in health outcomes for patients through the delivery of early diagnosis and preventive work with a specific focus on improving the uptake of Health promotion & screening. The Care Coordinator role will support identified patients from all 7 practices across the PCN to navigate the NHS health care system and ensure that their care is coordinated.

Our PCN (PCN3) consists of 7 GP practices serving a diverse population of over 70,000 patients in and around Barnet. We enjoy excellent collaborative working relationships. Our practices are all high-achieving and innovative training practices, and our ethos is to develop our PCN with a focus on high quality, holistic patient care.  We are a strong PCN leadership team consisting of a Clinical Director & Head of Business Development & Transformation who are both aspirational and transformational. We require Care Coordinators who will complement the existing team through an enhanced passion and commitment to the delivery of high-quality patient services and to the wider agenda of team working.

We have a rich diversity of PCN staff who aim to provide a personalised care approach for our patients, including Administrative Ops Team, Pharmacists, Nursing Associate, First Contact Physiotherapists, Pharmacy Technicians, Care co-ordinators, Speciality Care Coordinator, Health and Wellbeing Coaches and Social Prescribers working alongside our GPs, nurses, and extended practice teams

Preference for full time , but flexible working will be considered.

*option if interested to also work Saturday and evening as part of the Enhanced Access Service

Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas

Who we are:

LDN London is an award-winning charity with over 60 years’ experience of supporting people with learning disabilities to stay healthy, be safe and live well. 

We have a fantastic opportunity for an experienced Head of Family Service to join our Children and Family Services.  Working with LDN London means that every day will be different, and you will be part of a team providing support to society’s most vulnerable children and adults.

You will have the privilege to be part of young people’s joys, triumphs, failures, frustrations, sadness and laughter. However, most of all you will be there to provide the right support to make a life worth living and enable access to everything life has to offer, just like for everyone else.

About the role:

The Head of Family Service will lead and manage our Family Service across all locations, providing holistic support to families with children and young adults with special educational needs and disabilities (SEND).

This role involves the delivery of grant and commissioned outcomes, supporting the Assistant Director for Children, Families and Communities and working with the Head of Community Engagement to secure new funding, ensuring services meet the current and future needs of children and young adults and of their families.

The Head of Family Service will build a high-performing team, work with stakeholders, and operate within legislation, policies, budgets, and other parameters to deliver outstanding support.

This role involves ambitious family-centred practice, tailored support plans, and ensuring positive outcomes for families. The Head of Family Service will encourage parent and carer engagement in consultation and participation activities, work effectively with a multidisciplinary team of external professionals, and establish and maintain close operational relationships with schools, family hubs, social care and health services. 

We are looking for someone who has a good understanding of Special Education Needs and Disabilities and the challenges to navigate education, health and welfare systems. They need to understand needs of families and be able to work collaboratively to achieve our goals.  The ideal candidate will be able to self-motivate and work independently whilst keeping in line with LDN London.

About you:

The ideal candidate will be a well organised person with the ability to deliver successful outcomes. You will be confident networker and relationship builder with excellent interpersonal and communication skills.

You must be able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. In addition, you will need a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.   

This is an excellent opportunity for someone who is looking for a new challenge! 

Why join us:

We offer continuing opportunities for learning and development together with regular supervisions and support for all our staff. We offer:

· the opportunity to work flexibly

· up to 38 days annual leave (including bank holidays)

· a generous pension scheme

· season ticket loans

· family friendly policies and personal/professional development packages

How to Apply:

To apply please complete the online application form using the link below and submit your up-to-date CV to us.

Note: LDN London is committed to safeguarding and promoting the welfare of children. Background checks and an enhanced DBS will be required. You need to be 18 and over to apply.

Closing date: 5:00pm on 1 November 2024

Please note that we receive a high number of applications.  If you have not heard back from us within 2 weeks of the closing date, then you have not been shortlisted for the role.

We have an exciting opportunity for a Deputy Head of Service to join the Domestic Abuse team in London, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is a hybrid working role and is based at our Singer Street offices, Islington, London for a minimum of one day a week and home working, subject to operational demand. As a Deputy Head of Service you will assist the Head of Service (HoS) to deliver consistently safe, high-quality support for all service users across the Service and ensure contractual targets are met. You will deputise in the absence of the HoS.

• Assist the HoS to deliver a high-quality service across London, meeting funder requirements and deputising in HoS absence.
• Coordinate of the continuous improvement of the DA Service, ensuring consistent implementation across all aspects of the Service.
• Facilitate consultation across the teams and other key stakeholders to develop new and build on existing good practice, implement and support the strategic direction of the regional business plan.
• Be responsible for the day-to-day management of staff, ensuring appropriate and effective delivery of services to survivors, including, safeguarding, risk assessment, needs assessment, safety planning, referrals to other agencies and MARACs.
• Drive continuous improvement of performance through use of data and other operational information to ensure teams perform to the highest standards at all times. This will include developing further data sources/requirements to ensure where possible all aspects of DA Service performance are evidenced.
• Coordinate the auditing and analysis of data and other information required for the performance and monitoring reports for the commissioner as well as ad hoc requests from partners, HoS and/or Director.
• Help build on and lead external relationships promoting positive working relationships to ensure the best possible support and outcomes is provided to eligible service users.
• Ensure we are meeting the needs of our service users to a standard as expected of our commissioners and partners.
• Be a Designated Safeguarding Officer.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We are excited to be advertising the role of Psychotherapy Service Manager at Respond, to lead our team and the development of our psychotherapy services with autistic people and people with learning disabilities who have experienced trauma and their families.  Many of our clients may have experienced complex or multiple traumatic experiences including sexual violence, domestic abuse and neglect.

The Psychotherapy Service provides predominantly longer-term therapeutic support of a year or more, depending on how the work is funded, to an average of 130 unique individuals per year.  The current team of 10 are made up of 4 senior therapists (reporting to the postholder), 4 therapists and 2 honoraries in training, the majority of whom are Arts therapists and work within a psychodynamic and/or systemic model.

We welcome applications from experienced Psychodynamic Counsellor/Psychotherapists, Arts therapists, Psychologists or Family Therapists who are passionate about our work. You will work psychodynamically, champion our trauma informed approach including our reflective practice model and have the opportunity to influence and shape the development of the psychotherapy service.  Leading the small team, you will provide clinical leadership and be Safeguarding lead, ensuring we continue to provide high quality psychotherapy services.  We are offering the role at 4-5 days per week, working in a hybrid manner flexibly. You can also hold your own small case load of clients, supervisees and/or consultancy work within the role.

This is a unique and specialist role and we recognise that you may have more experience in one clinical area or client group than another, given the breadth of our work and whilst you may be experienced in working psychodynamically as a therapist and as a line manager, you may be newer to leading a service for example. Or you may have a great deal of other experience and understanding of the needs of our clients from other work.  We are flexible to develop the right candidate who is passionate about improving the lives of autistic people, people with learning disabilities and their family members.  

If this sounds like the kind of role that would interest you, we’d really welcome your application. Please also get in touch if you have any questions.

Further information about Respond     

Respond is entering the last year of our three-year strategy, in which we will continue to be focusing on our psychotherapy service, which is a core part of Respond’s offer as a charity for now thirty-four years.   Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services which include advocacy, training and consultation.

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover. 

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.    

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.      

We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.   

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.     

Note all of the above days per annum stated are pro rata’d for part time employees.    

If you’d like to find out more about this role, please read through the job description and person specification.

When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.  

Interviews will be in person in London.