Direct Marketing Officer Jobs in Holborn, Greater London
This is a new role giving you the opportunity and responsibility to build on our successful fundraising and extend our appeal to new donors as well as maintain our existing supporters. You will need demonstrable fundraising experience and the ability to work confidently as a strategic thinker and as a practical fundraiser. You will hit the ground running and come with strong ideas and skills to implement them.
As head of fundraising you will work closely with the CEO to grow charitable income and philanthropic support from governments, individuals, trusts and foundations, corporate companies and other areas. You will help her drive the charity's work forward and work closely with our project teams and see the direct impact of your efforts.
You will have developed your portfolio of fundraising skills over time within charities that work for social good and can demonstrate experiene in securing fundraising income particularly in securing five and six figure grants/donations. Experience of securing statutory funding will be essential. You will have experience of line managing junior fundraising staff and will be keen to develop your managerial responsibility.
You will be a confident and capable leader who will work with colleagues towards supporting an annual programme of circa £3m. This role is crucial to building the charity's long-term sustainability, with a focus on exploring innovative opportunities.
The role offers an exciting opportuinity for an experienced fundraising professional with a passion for tackling social problems particularly in child protection or related areas. It is a great opportunity to take the next step in your fundraising career and make an impact.
The charity is currently in a period of strategic review and over the coming years as our new strategy gets implemented and new projects are developed to widen our reach, the head of fundraising will develop a strong case for support and articulate the aims and impact of our work to funders. You will work with the CEO and the directors to turn this strategy into the growth that our work requires if we are to keep children safe from harm.
Safeguarding
We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Equality, diversity and inclusion
We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.
As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; Black Charity Leaders and The Social Mobility List.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.
You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for Employment Support, Southwark & Lewisham Women’s Service and Together community projects. This role also oversees Marketing & Communications and Partnerships. It will work closely with the Fundraising Manager and is the Safeguarding Lead and the Equalities Lead
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
- To play a significant role in the pastoral care and wellbeing of staff and volunteers ensuring they feel supported and safe at work and have access to wellbeing support
- To develop and deliver services supporting women affected by the criminal justice system and for local women seeking support, information and community.
- To develop and deliver contracted services to enable people to gain employment.
- Expand the offer to reduce isolation and increase community cohesion as well as tackle some of the barriers facing people.
Key Requirements (specific skills, qualifications required):
- Strong experience of managing contracts.
- Experience of managing staff and volunteer teams.
- A strong understanding of the community, employment, women’s or criminal justice sectors.
- Experience of establishing new contracts.
Desirable knowledge/expertise
- An effective networker.
- Experience of the voluntary and community sector.
- Experience of working across a spectrum of church cultures and types.
- Experience of organisational development.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Closing Date: Wednesday 6th November 2024, 9am
Interview Date: Week commencing Monday 11th November 2024, Details TBC.
Start Date: ASAP
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
The client requests no contact from agencies or media sales.
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
What you’ll do
As part of our Health team, the Initiative Lead – Healthy Markets Initiative (HMI) is responsible for driving our health-focused campaign strategy, collaborating with institutional investors, and pushing major corporates to improve their nutritional standards and consumer health impact. This role is key to advancing corporate accountability, deepening stakeholder engagement, and integrating health as a critical aspect of responsible investment practices. The Initiative Lead plays a vital role in our projects and campaigns by refining our strategy, prioritising target companies, and leading the execution of our Healthy Markets Initiative.
A typical week will see you strategising with investors, refining the financial and moral case for corporate health improvements, leading discussions with major food and beverage companies, and drafting impactful communications to stakeholders. You’ll regularly engage with institutional investors and corporate leaders, forming strong relationships and using your expertise to influence better nutrition and health outcomes within the food and beverage sectors.
Finally, in this role, you will help ShareAction harness the power of investment to build a world where the financial system promotes health and wellbeing. By scaling up the Healthy Markets Initiative, securing long-term funding, and embedding health and nutrition as critical aspects of responsible investment, you’ll contribute to shaping a healthier, more sustainable future.
If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!
What you’ll bring to the team
We’re looking for someone who’s passionate about holding global organisations accountable for their impact on people and the planet. If you’ve managed campaigns in public health, sustainability, or environmental issues, excel at stakeholder engagement, or have a knack for diving deep into complex challenges, we want to hear from you. This role is perfect for someone with experience in research, campaigning, or responsible investment who thrives on working with diverse stakeholders and driving meaningful change. Even if you don’t check every box, we encourage you to apply – skills are transferable, and we’re open to fresh perspectives on achieving our mission.
We are currently formalising our hybrid working policy; however, most of the Health team meets in the office on a weekly basis (and we require the team to come in at least once a month).
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- 8% non-contributory pension: invested with NEST and their green funds.
- Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
- Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Wednesday 23rd October 2024.
Round 1 interviews: Friday 1st November 2024 (online).
Round 2 interviews: w/c 4th November 2024 (in person).
Please note that you should not expect to hear from us until after the closing date when we will shortlist applicants for interview.
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.
Team: Fundraising
Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home
Duration: Permanent (with six months' probation)
Reporting to: Fundraising Manager – Events, Corporate and Community
Hours of work: 35 hours per week, Monday-Friday
Overview of the role
A key role in the fundraising team, responsible for providing stewardship and support to Glass Door’s event & community fundraisers, while supporting the Fundraising Manager to achieve the team’s income targets.
What you will do as part of our team
Community and Event Fundraising Support
- Build and maintain relationships with community and event fundraisers, ensuring they are supported before, during and after their events.
- Support on certain fundraising, cultivation and stewardship events, including the annual Sleep Out and the annual supporter thank you event.
- Draft copy for, update and create community and event fundraising pages on the Glass Door website and promotional emails which can be sent through the Glass Door mailing platform.
- Support with identifying new prospective community supporters and assist with the development and fulfilment of targeted approaches.
- Ensure all supporters are thanked in a timely manner after their event.
- Manage the Glass Door Christmas carol concert, working with the Communications team to promote and market the event.
- Work closely with the Communications team to:
- Encourage fundraisers to share their fundraising stories for inclusion on social media and our website.
- Plan and deliver any marketing, press and social media requirements for events
Other Fundraising Support
- Develop Glass Door’s schools giving programme, including designing engaging fundraising packs, writing successful charity of the year applications and delivering presentations and assemblies.
- Support on church fundraising, including delivering presentations to churches, attending fundraising events, promoting appeals and Glass Door events (e.g. Sleep Out) and liaising with church staff.
- Manage the process for soliciting, monitoring, thanking and recognising donations in kind, working with colleagues across the organisation.
Fundraising Administration
- Working with Finance and the Income Processing Assistant to ensure accurate and timely processing of donations, including scanning cheques, coding bank transfers and web donations, entering details in CRM database, banking cash, setting up Direct Debits, receiving in-kind donations and acknowledging/thanking donors via email or post.
- Create and update donor records on CRM, ensuring records are kept up to date, accurate and consistent at all times.
- Ensure all charity fundraising activity (including "in aid of" events) is compliant with relevant charity and statutory legislation and recognised code of practice.
Person Spec
We are seeking an energetic, personable and insightful individual with experience of managing complex events and developing positive, fruitful relationships with corporate and community fundraisers.
You will be a confident and friendly self-starter, who takes initiative to get things done.
Essential
Skills
- Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols.
- Excellent organisational skills with strong attention to detail, especially record-keeping and electronic filing.
- Strong written English and numeracy skills.
- Good interpersonal and verbal communication skills, professional telephone manner.
- Enthusiastic, engaging manner, with the confidence to talk to fundraisers and supporters.
- Able to relate to and work with people from a range of backgrounds.
- Excellent time management skills; able to work proactively unsupervised and use own initiative.
- Able to forward plan and schedule workflows.
- A confident self-starter who will hit the ground running.
Functional Experience
- Experience of using a fundraising database to segment and select data, produce reports and analyse information.
- Understanding and demonstrable experience of the use of social media, JustGiving and other online fundraising tools and platforms.
- Experience of basic copywriting to produce fundraising letters and other materials.
Sector Experience
- Desirable- some experience of working within a housing, homelessness or service delivery setting.
- Understanding of the issues faced by our homeless guests and wider social welfare issues.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Admissions and Recruitment Coordinator
Reporting to: Volunteer Admissions Lead
Contract: Permanent, Full Time
Salary: £26k FTE
Base: Hybrid, home and London office
Benefits:
- Enhanced policies including 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Remote and flexible working;
- Company Health Insurance;
- Excellent opportunities for training and career progression.
Please click apply to visit our careers portal and see our candidate pack for this role.
About Mental Health Innovations (MHI)
Founded in November 2017 following the success of The Royal Foundation’s ‘Heads Together’ campaign, it launched its first product, Shout, in 2019. Shout is a free, confidential, 24/7 text message service for anybody to text when they may be struggling with anxiety, loneliness or depression through to self harm or suicidal thoughts.
Job Purpose:
To support the recruitment and admission of new volunteers, promoting volunteering opportunities and completing background checks.
Key Responsibilities
- Ask for and check references for new volunteers
- Coordinate and attend volunteer recruitment events, such as Universities; organise volunteers and staff to support
- Follow up with prospective volunteers to encourage them to apply
- Work with the Communications team to promote volunteering opportunities online
- Coordinate and run regular information sessions for prospective volunteers to explain the volunteering opportunities
- Initiate contact with volunteers and trainees to process DBS/PVG/police vetting checks as required
- Check the status of volunteers who are part of the relevant Update Service
- Proactively monitor and follow up on the progress of checks to keep on top of weekly targets
- Coordinate video calls to verify ID documents, checking documents with utmost attention to detail
- Handle queries on checks, and troubleshoot cases such as missing documentation or anything outside the accepted DBS/PVG/police vetting procedure
- Liaise with our selected external provider for any queries
- Escalate disclosures to a panel for review, if required
- Accurately update outcome information for each volunteer
- Ensure the confidentiality of volunteer information is maintained and securely discard volunteer documentation once checks are complete
- Utilise tools such as Jira, Salesforce and effectively
- Provide regular progress reports to the Volunteer Admissions Lead and Head of Volunteers
- Undertake other ad-hoc tasks commensurate with the role as necessary
Essential Criteria
- High levels of patience, and willingness to carry out repetitive tasks
- Good all round computer skills
- Highly organised and meticulous attention to detail
- Ability to maintain confidentiality and exercise discretion
- Troubleshooting skills and a logical approach to problem-solving
- Excellent communicator, both written and verbal, to a wide range of audiences
- Experience of recruiting, supporting and working with volunteers
- Flexible approach to work, with a willingness to work occasional evenings
- A team player
Desirable Criteria
- Ability to manage own time effectively, prioritising work demands and meet deadlines with minimum supervision
- Be creative and an innovative thinker
- Working knowledge of one or more of these tools/products:
-
- Salesforce
- JIRA
- G-suite
- Knowledge of GDPR (main concepts and principles)
We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Telephone Team Coach and Supporter Care Officer role is the perfect opportunity to build on your proven ability to get the best from individuals, teams and databases in providing inspirational customer/supporter service.
Greenpeace is an international network of non profit campaigning organisations operating in over 55 countries. Our independence and global reach enable us to stand for positive change through action in order to defend nature and promote peace. We investigate and expose global environmental problems, confront those in positions of power and present alternative solutions.
A key part of your role will be coaching our small team of in-house callers to make outgoing calls that build, retain and strengthen relationships with our supporters: welcoming, thanking and encouraging them to leave a gift in their Will for lasting impact.
You’ll also handle inbound supporter care across a variety of channels – including phone, email and social media – responding to questions and producing engaging personalised replies, as well as writing inspirational copy to answer regularly asked campaign questions.
Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.
What we're looking for:
- Experience of coaching and motivating a team to achieve fundraising or supporter experience targets and managing individual performance, holding team members accountable for hitting their goals.
- Experience in a customer or supporter service environment, with the ability to answer large volumes of public enquiries across all communication channels.
- Experience using databases (CRMs) to run regular reports on calling campaigns and individual performance, with the ability to disseminate key insights and data to relevant stakeholders.
- Excellent written communication, with the ability to write engaging responses to enquiries, judging the appropriate tone and content to be used.
- Emotional resilience to recover quickly from setbacks, keep positive and maintain perspective while navigating negative, challenging or emotive interactions.
- Excellent organisational skills, with the ability to prioritise and organise your own work, follow agreed work-plans and meet deadlines.
- Genuine interest and enthusiasm for environmental issues and the work of Greenpeace, with a passion for sharing this with our supporters.
We give you:
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
We are happy to consider flexible working requests as part of the recruitment process.
Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.
To Apply
For further information and to apply please click the apply button.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law
CLOSING DATE: 9.00 am 23rd October
INTERVIEWS: 5th and 6th November
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. In the UK, IRW has a partner whose main role is to raise funds, raise awareness, carry out advocacy and support domestic programmes: this partner is called Islamic Relief UK (IRUK).
Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Digital Partnerships Coordinator’ on a full time, permanent basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
The purpose of the role is to maintain existing and develop new partnerships with social media influencers, and digital publishers, to broaden the reach of Islamic Relief UK’s messaging and campaigns, as part of Islamic Relief UK’s wider influencer programme.
To raise funds for Islamic Relief’s life-saving programmes by leveraging new and existing digital partnerships.
The successful candidate must have:
- Demonstrable experience of implementing digital engagement and social media campaigns to garner support for a cause
- Understanding of the major technology-driven changes and trends affecting the online media and advertising industries
- Experience of creating convincing proposals, pitch documents and/or presentations to attract new partnerships or sponsorships
- Excellent written and verbal communication skills.
- Managing influencer marketing campaigns and/or campaigns with digital/social media publishers
- Recruiting high profile individuals and/or social media influencers to support marketing campaigns
- Developing digital content geared towards the British Muslim community
- Experience in live video production, and utilising live video to deliver engagement and communicate interesting and/or urgent messages to supporters and would be supporters
- Relationship and stakeholder management
- Negotiating and influencing, both internally and externally
- Understanding of charity/third sector marketing
- Be able to deliver presentations and sell new ideas at board level.
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Position: Senior Volunteering Learning and Development Officer
Hours: Part Time, 21 hours per week
Contract: Fixed-term project - up to 28 February 2025
Location: Office based in London with flexibility to work remotely
Salary: £19,380.60 per annum (FTE £32,301 per annum) plus excellent benefits
Salary Band: Band 2*, Charity
*you will start at our entry point salary of £32,301 per annum - subject to increase if contract is extended.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for someone with a passion for supporting volunteers and developing accessible learning solutions.
We have an exciting opportunity to join our Volunteering and Community Networks Team as we roll out our new Volunteer Management System to over 3000 volunteers and staff. This role is ideal if you’re experienced in supporting and leading volunteers, with excellent interpersonal skills and experience in supporting individuals remotely with learning and development needs.
You’ll be passionate about developing learning solutions, and you’ll take a collaborative approach with our volunteers and staff to identify support needs and develop solutions together.
You’ll have a successful track record of developing e-learning. And in this role you’ll work closely with colleagues across Volunteering and Community Networks to develop tools and activities which allow volunteers and staff to fully embrace and embed our new Volunteer Management System.
You’ll be joining us at an exciting stage of our development and this is a fantastic opportunity to be part of a supportive and friendly team.
Please note this is a fixed term contract until the end of February 2025, with an immediate start date.
Closing date for applications: 9:00 on Wednesday 23 October 2024
Anticipated interview date: Week commencing 4 November 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Department/Team: Development
Responsible to: Head of Individual Giving
Contract: Permanent
Location: Mix of home working and from The Old Vic, 103 The Cut, London, SE1 8NB (min 3 office days)
Hours: Full-Time - 40 hours per week, Monday-Friday
The Old Vic offers the ability to work these flexibly under the guidelines in our Hybrid Working policy. Additional hours may be necessary in order to fulfil the requirements of the post.
Salary: £35,000
Direct reports: Individual Giving Officer
Role Summary
The role will support the Development team to successfully raise over £3.5 million annually through fundraising, in addition to a concurrent £19.25m capital campaign. The successful candidate will efficiently manage the day to day running of The Old Vic’s individual giving scheme, reporting to the Head of Individual Giving and working with the Individual Giving Officer to implement and carry out a yearly strategic plan to retain and increase support across all levels of Membership and wider areas of giving.
Areas of responsibility
Individual Giving
- Contribute to developing a strategic plan for individual giving including Membership, small to medium sized donations across all giving channels.
- Assume responsibility for The Old Vic’s philanthropic individual giving Membership scheme, OV Together.
- Retain and increase support by delivering excellent stewardship, including delivery of benefits and events, and communication with donors.
- Generate and convert new donor prospects in order to meet and exceed agreed annual individual giving targets of c. £1.25 million to contribute to the overall Development team target.
- Line manage the Individual Giving Officer, monitoring key performance indicators and objectives to ensure that targets are met.
Administration
- Oversee lists and draft communications going out to individual supporters including season announcements, updates and invitations and segmenting mailing lists when necessary.
- Oversee ticket bookings and catering reservations for supporters and to innovate time-saving new processes for automating bookings and reservations.
- Ensure Membership collateral is regularly updated to deadlines.
- Ensure database records are updated with donations, research notes, Memberships and event attendance.
- Monitor progress against targets, ensuring fundraising costs stay within budgeted expenditure and Gift Aid restrictions.
- Devise and with input from the Events team maintain a system for accurately logging and tracking costs incurred for delivering Membership benefits in line with HMRC and Gift Aid guidelines.
- Ensure that all data complies with procedures for data integrity (e.g. Gift Aid, GDPR and PCI compliance).
- Oversee the processing of monthly and annual Direct Debits by the Individual Giving Officer.
- Support the administration of the American Associates of The Old Vic membership.
Prospecting and New Support
- Identify new routes, channels and audiences to promote other ways of giving amongst existing Old Vic contacts, our database and new prospects.
- Innovate and implement new fundraising projects, such as Tap to Donate scheme, and creating supporting documents (e.g. case for support and rebrand of membership scheme).
- Use data analysis to track Membership trends and prospecting, with support from the Individual Giving Officer, to inform strategy and cultivation efforts for upgrading and recruitment.
- Identify opportunities to further develop relationships with our existing supporters (e.g. cross-sell) and feeding this into strategic plans for Individual Giving.
- Support the Senior Development Operations Manager on the maintenance of a team-wide prospect tracking system and help monitor the solicitation process.
General
- To ensure The Old Vic’s programmes, website and social media are regularly updated with Development information and liaise with Marketing as appropriate in achieving these tasks.
- Contribute proactively to Development team activities.
- Undertake training deemed necessary by the Development Director.
- Carry out any other duties as requested by the Development Director.
- Comply with The Old Vic’s Equal Opportunities, Sustainability and Health & Safety and Staff Handbook policies at all times.
This is not an exhaustive list of duties and the Theatre's management may, at any time, allocate other tasks which are of a similar nature or level.
Person Specification
Essential
- Demonstrable track record of successfully managing an individual giving scheme
- Meticulous attention to detail and ability to work independently and with initiative
- Confident dealing with a range of stakeholders and diverse relationship management
- Excellent, and demonstrable, administration skills including with regards to financial record keeping and fundraised income
- A friendly and professional attitude, able to demonstrate excellent verbal and written communication skills
- Good working knowledge of Gift Aid
- Outstanding administration and organisation skills
- Ability to juggle multiple priorities, and pivot when time-sensitive tasks arise
- A collaborative approach to working in a small, busy team
- Robust knowledge of CRM / fundraising databases (Tessitura is an advantage)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Cure Parkinson’s we have a simple and powerful mission. We want to find a cure. We have a clear plan to get there. We’re working urgently but it will take some time, and we need the right help.
The Individual Giving and Legacies Manager role sits within the charity’s Public Fundraising team, which as well as Individual Giving, Legacies and In-Memory Fundraising, includes Events and Community Fundraising.
The successful candidate will play a vital role in Cure Parkinson’s continued ambitious growth. Joining us at an exciting time for the charity, you would be part of a small but dynamic team with the opportunity to develop and make your own mark.
You will lead the growth of our Individual Giving programme, bringing new donors on board across traditional and digital streams. You will be responsible for the retention and reactivation of supporters, maximising their lifetime value; ensuring the best possible supporter experience and delivering annual net income growth in individual giving.
You will also lead our small legacy programme, which has huge ambition for growth; maximising the opportunities available to encourage new and current supporters to leave a gift in their Will. You will be responsible for any legacy administration, working alongside internal and external parties to ensure that all estates are correctly administered, and that we realise the full value of the legacies left to Cure Parkinson’s.
You will be working with supporters to answer their questions about legacy and in-memory giving, and working with the next of kin to ensure that their loved one's legacy is cherished.
We are looking for a creative thinker that has enthusiasm and motivation to lead these areas of work. You will have strong interpersonal and communication skills, both written and verbal, as well as being a collaborative team member. You will be supported by the Head of Public Fundraising to achieve transformational results across Individual Giving and Legacies. And ultimately you will be contributing towards changing the future for people living with Parkinson’s across the world.
Everything we do is to move us closer to our goal, of finding new treatments to slow, stop or reverse the progression of Parkinson’s.
The client requests no contact from agencies or media sales.
Role purpose
As part of our strategy, you will be responsible for leading the delivery, direction, and management of our ambitions to empower a more diverse range of young people with opportunities to develop essential leadership and life skills regardless of their background.
You will act as an influential member of the organisation’s Leadership Team to set, establish and deliver the Programmes and Projects Strategy aimed at supporting growth, reach, and impact of Leadership Skills Foundation programmes among underserved and/or under-represented communities and individuals.
In addition to establishing and managing relationships with external stakeholders at national, regional, and local levels, you will work as a pivotal member of the leadership team to embed this area of work across the organisation and benefit thousands of young people across the UK.
This role will require positive and proactive internal working relationships to be created with other teams and colleagues to support organisational objectives and goals.
Main duties and responsibilities
1.Responsible for leading and managing agreed and supported programmes, creating and supporting effective implementation and delivery systems.
2. Empower and equip programme team members, allocating resource to effectively deliver agreed and supported projects and their goals/KPIs.
3. Work collaboratively with partners and stakeholders to successfully influence and deliver agreed programme objectives and key results.
4. Manage agreed programme budgets and forecasting liaising with Leadership Skills Foundation colleagues and funders as appropriate.
5. Responsibility for implementing internal performance metrics to demonstrate effectiveness, influencing programme management, monitoring and evaluation.
6. Ensure all project milestones, contractual and reporting requirements are met to the agreed standard.
7. Develop and present clear insight and analysis to drive the improvement of strategic, business and operational planning and delivery.
8. Develop management practices that support consistent programme delivery and high-quality outcomes.
9. Ensure risk management and mitigation processes are in place across all programmes and communicated effectively.
10. Maintain a working knowledge and up to date awareness of the landscape and audiences the Leadership Skills Foundation works with and aspires to work with.
Head of Department Duties and Responsibilities
1. Implement the “one company” vision/culture and demonstrate its impact.
2. Carry out environmental scanning to recognise opportunities and challenge and formulate appropriate actions to position the Foundation in line with its agreed objectives.
3. Be accountable and responsible as required on projects to deliver the foundation’s vision.
4. Implement and develop appropriate business management capabilities and practice across the organisation.
5. Operationally implement the strategy and set work expectations as agreed by the board and SLT.
People Management Responsibilities
· Research Manager
· Local Delivery Lead
· Working with other Heads of Department whose direct reports will support the delivery of programme goals and activities
Key Relationships
Internal
· Director of Engagement (line manager)
· Direct reports: Local Delivery Lead and Research Manager
· Head of Departments: Innovation; Marketing & Communications; Business Development; Accreditation & Standards; Finance & Customer Support.
· Leadership Team including - Directors of: Innovation & Standards; Finance and Operations, and Chief Executive.
· Innovation Officers
· Finance Manager
External
· Strategic partners including organisations such as Sport England.
· National and regional network and delivery partners.
· Key local delivery centres
Skills, experience and knowledge
Essential
· A proven track record in managing, leading and exceeding purpose-driven complex programmes with challenging targets and timescales.
· Experience of overseeing a portfolio of delivery projects/programmes and supporting individuals/teams to deliver these within time, budget and scope.
· Significant experience of engaging and motivating internal stakeholders and teams and presenting information concisely.
· Confidence to act as the key contact point and ambassador for delivery programmes and Leadership Skills Foundation.
· Familiarity with setting and delivering operational workplans and working collaboratively with teams to achieve them
· Experience of senior decision making, leading a department or project team.
· Experience of proactively and effectively establishing and managing stakeholder and partner relations.
· Analytical thinking and evaluation skills
· Strong interpersonal and communication skills with the confidence and ability to adapt styles to manage up, down, and across peer groups.
Desirable
· An understanding of resource planning requirements
· Process improvement and change management experience.
· Experience of collecting, analysing, interpreting, and presenting data and insight.
· Experience of programme innovation, development, and design
· An understanding of the sport and physical activity landscape in the UK.
· Experience of informal education or skill development programmes
· Experience of risk oversight.
Personal qualities
· A confident, collaborative leader that wants to make a positive social difference.
· Pro-active with the ability to work on own initiative collaboratively and independently.
· Effective and confident communicator.
· Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.
· A creative, problem solver with a focus on the individuals and groups benefitting from our programmes.
Full driving license and ability to drive is required
The client requests no contact from agencies or media sales.
Be there when it matters
Sue Ryder has an exciting career opportunity within our Marketing, Communications and Digital services directorate for a driven and impactful Social Media Manager. The successful applicant will oversee and develop the strategic management and growth of Sue Ryder’s busy social media pages.
About the role:
You will lead paid activity across Meta and other channels as required, managing ad accounts to support our income generating activities, including fundraising and retail, promotion of our online bereavement support services and to support our brand awareness activities.
In this integral role you will also act as the first point of contact and expert for all organisational queries on social media – organic and paid activity.
About you:
• Experience of managing and reporting on a large and busy portfolio of social media accounts across multiple platforms
• Experience in planning, sourcing and editing content in a range of formats (image, video, graphics) for social media, with excellent copywriting and proof-reading skills and a keen eye for detail
• Experience of planning, implementing and optimising paid social media campaigns across a range of objectives, durations and budgets
• Knowledge of content scheduling and co-ordination tools such as Sprout Social
• Knowledge of social media monitoring and listening tools
• Experience and understanding of optimising a social media strategy, including securing buy-in from colleagues across the organisation
• Strong line management skills and the ability to influence colleagues from other directorates
• Intermediate level skills in Canva, Photoshop and Premier Pro (or other image and video editing software)
• A can-do approach, with a positive attitude and willingness to support others across the organisation
• Experience of working across a multi-disciplinary team, prioritising content for relevant channels where necessary
• Experience of monitoring social media out of office hours within a framework
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.
Join the team and be there when it matters.
We reserve the right to close or extend the closing date according to our recruitment requirements.
This is a new role, and an exciting time to join our well-regarded and high performing team.
We are looking for someone who:
- has a good understanding of human rights in the UK, including the practical reality of everyday rights and the potential for these rights to provide real-world protections for people and communities experiencing inequality and injustice;
- has a good understanding of the experiences, strengths and needs of communities across South West England, particularly Black and minoritised communities;
- is experienced in working collaboratively with civil society organisations and activists on programmes for change.
- is an excellent project manager and a positive, can-do team player who relishes a challenge.
You will be based in or within easy reach of Bristol and have an existing right to work in the UK.
We are committed to supporting professional development, and flexible working.
Please complete and submit both a CV and the application form/covering letter.
The client requests no contact from agencies or media sales.
Director of Supporter Fundraising
Reference: SEP20249533
Location: Flexible in UK
Salary: £85,000 Per Annum
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)
The RSPB, Europe’s leading nature conservation NGO, is seeking a Director of Supporter Fundraising to lead the charity’s work in recruiting and stewarding the next generation of individual supporters to help address the nature and climate emergency.
The Royal Society for the Protection of Birds (RSPB) is a charity for the conservation of birds and nature, bringing people together who love birds and other wildlife, and who want to take action to restore the health and diversity of the natural world. The charity now manages and protects 160,000 hectares of land across the four countries of the UK.
Public support has been at the centre of RSPB’s work since its foundation as a campaigning organisation in 1889. With 1.1 million current members contributing over £95m to the charity’s cause in 2024, the RSPB has set itself a bold ambition to increase supporter numbers and net income from this core area.
Working closely with the Executive Director for Income and Conservation Investment and other senior stakeholders across RSPB, the Director of Supporter Fundraising will ensure that the organisation maintains and increases its income in membership, individual giving, legacies, in memoriam and community fundraising. The role will be responsible for a large team working to develop new strategies and to engage and grow a diverse supporter base, enabling the charity to inspire long-term support and active engagement with their work.
The ideal candidate will have a proven track record in growing a large and complex individual giving or subscription programme across multiple products and channels. They will also have demonstrable experience of leading successful organisational transformation to create long-term value, as well as of leading projects within a complex stakeholder or matrix management environment. Significant experience in individual supporter fundraising or consumer marketing through direct marketing techniques will be essential.
As a leader, the successful candidate will have strong collaboration skills with the ability to inspire, develop and motivate teams to achieve challenging goals in a variety of contexts. They will also be able to use their networking and interpersonal skills to build excellent internal and external relationships and must be able to thrive in a fast-paced, high-performing environment. Finally, they will have a commitment to the values and vision of RSPB and to mobilising support for a thriving natural world.
Closing date: 09:00, Wednesday 6th November 2024
Please note: we will be longlisting throughout the campaign so please do apply early to register your interest.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.