Direct Marketing Donor Experience Manager Jobs
BEYOND THE STREETS: FUNDRAISING & GRANTS OFFICER
In order to apply for this role, you must complete the Application Form, and Equal Opportunities form which are both available on our website. Please return these to the recruitment email address also found on our website.
Location: Southampton or London Office / Home-Working / Hybrid Working*
Hours: 35 hours per week
Leave: 25 days leave, plus Bank Holiday Leave
Salary: £32,000
Line Manager: Grants Manager
Pension: 5% Employer Contribution (with statutory 3% employee contribution)
Contract: Permanent
*Hybrid working is fully negotiable (e.g. number of days working from home), but with all employees there is the expectation that on occasion there will be a need to attend the London and Southampton offices.
About Beyond the Streets
A wonderful opportunity exists to join the energetic, friendly, and talented Beyond the Streets staff team, dedicated to achieving the aim of living in a UK where women aren’t compelled to sell sex; free from coercion, violence, poverty, and other abuses. We also work towards the aim of ensuring that those that are involved in selling sex can access effective services without experiencing barriers such as stigma, a lack of understanding, and judgemental attitudes.
The charity formed over 20 years ago, and we’re now a leading specialist within our theme. Beyond the Streets works in 2 key areas:
1) Direct Support: We provide direct support for women involved in selling sex via two frontline services: 1) Beyond Support, based in Southampton (a national remote telephone service offering long-term 1:1 support with trained Women’s Support Worker); 2) Door of Hope, based in east London supporting women involved in selling sex on street via street outreach, drop-ins, advocacy to gain/maintain access to services, 1:1 Psychotherapy sessions, and 1:1 long-term support
2) Impact Work: We run training courses for third sector / statutory professionals to increase awareness and educate on women’s support needs. In partnership we produce research and resources and reports, involving lived experience voices, to support better access to services for women and encourage systemic change. We also host an affiliate network of 30+ organisations nationwide.
About the role…
We’re looking for someone with energy, motivation, and experience to be able to make an instant and vital impact on the organisation; someone who can understand the big picture, has good attention to detail and can make things happen. The role will focus on increasing income from donations and sustaining our current grant income; both playing a key role in maintaining our frontline services and impact work. With plans around developing our supporter base and growing our number of regular donors already in place, you will not only have the opportunity to quickly become involved in key activities but also the chance to influence these plans through your own expertise. The position will report to the Grants Manager and work closely with the Comms and Marketing Officer as well as beside the wider Beyond the Streets team.
You’ll need…
- experience of writing compelling copy to inspire people to donate
- experience of working in a charity fundraising environment
- experience of leading on digital fundraising events/campaigns and community fundraising appeals
- understanding of violence against women & girls and be passionate about making a difference
- strong interpersonal skills so you’ll quickly build rapports with internal and external stakeholders
- to be a self-motivator as well as keen collaborator, who enjoys working within a team and thrives on achieving goals
- to be a creative thinker, who is solution focused, with a natural attention to detail
Sometimes, research shows that particularly women will not apply for a job if they don’t meet all the criteria. Therefore if you’re interested in the role but only meet some and not all the criteria, we’d love for you to apply! You may be the person who is the best fit for our team and this role; we wouldn’t want you or us to miss out!
All those that are shortlisted and invited to interview will receive a pre-interview pack that will include an introduction to the friendly interview panel and the list of questions that they will be asking.
Genuine Occupational Requirement (GOR)
Due to nature of this role involving engaging with women around the subject of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010.
You’ll enjoy…
- Competitive pay – earn £32,000
- Flexible working – incorporating a Time off in Lieu system
- Career opportunities – develop yourself and your career in a specialist VAWG sector, reputable national organisation
- Personal development allowance – to further your work-based skills and knowledge
- Cycle to work scheme – tax free allowance to buy
- Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
- Travel season ticket loan scheme - an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check. When you join, you’ll receive a structured induction, including attending our own training on understanding involvement in the sex industry.
Brief Summary
Can you help us increase our income from donations and sustain our current grant income; both playing a key role in maintaining our frontline services and impact work.
Please complete the Application Form, and Equal Opportunities form both available on our website, once you click 'apply' here on Charity Job, and return these to the recruitment email address also found on our website.
Make sure that you demonstrate in the application form your ability to meet the requirements of the Job Description and Person Specification listed in the Application Pack, also available on our website.
We recognise our responsibility to remove any barriers in our recruitment process. If you have identified any barriers in the Job Description or Person Specification, please tell us of these in your application. We are committed to making any reasonable adjustment to the job where possible, and it would help us to know your needs to do this.
The Equal Opportunities form will be detached from your application and kept separately. The information given on it will not be used to make decisions about who is short-listed or recruited.
Deadline for applications: 5th November 2024
Interview: 14th November 2024
Potential start date: 6th January 2025 (open to negotiation for right candidate)
Registered Charity 
11 - 20
Thank you!
Closing date: 11th Nov
Contract: This is a fixed-term contract until August 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Our ambitious and welcoming Individual Giving team has seen some fantastic results over the last 12 months – and are determined to continue building on that success this financial year.
This role is focused on supporting regular giving and lottery campaigns which are an essential part of our fundraising strategy, bringing in £15 million each year. It is a varied, collaborative role in a growing, essential area of fundraising.
You will have the opportunity to work alongside our passionate face-to-face and telemarketing partners to continue recruiting and retaining supporters at record levels. You will help manage the day-to-day tasks and responsibilities across the various campaigns across multiple channels with a view to acquiring new supporters and retaining existing supporters to maximise Individual Giving income.
You will be responsible for the day-to-day management of direct marketing campaigns set by the Individual Giving Manager and/or Officer.
It's an exciting time to join the team as we are testing door-to-door fundraising – which is a new channel to us and has real potential to deliver transformational growth in our Regular Giving programme. You will support the Individual Giving Officer with monitoring the results and making recommendations by adopting a test and learn approach.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you
Dementia is one of the biggest health challenges of our time and you will be joining a team passionate about bringing real change for people living with dementia, their families, and carers.
- You’re a strategic thinker and confident building relationships with donors and stakeholders internally and externally, inspiring everyone to give their best through giving clear feedback, providing useful resources, and celebrating successes.
- You are ambitious and target-driven for your campaigns and projects – always striving to make improvements and monitor and evaluate results to drive future growth.
- You are passionate about fundraising, supporter retention and working for Alzheimer’s Society.
Person specification:
- Excellent communication skills, both verbal and written
- Work collaboratively and be able to prioritise your workload effectively and remain solution focussed throughout your areas of work.
- Strong interpersonal and interpretation skills will allow you to have open jargon-free conversations with the business.
- Excellent organisational and timekeeping skills.
- Excellent attention to detail.
- Be a team player, supporting colleagues when there are deadlines, and who knows when to ask for help themselves.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
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Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising Development Officer will raise the profile of David Lewis across the North West of England, growing and nurturing new and existing relationships with supporters.
They will be proactive, dynamic, and creative, as well as being super organised, working autonomously, but also enjoying being part of a passionate talented team, bringing the energy and emotion of our work to life for supporters.
The Fundraising Development Officer will ensure that fundraising activity is implemented and managed to deliver targets in line with the annual budget and financial strategy.
The Fundraising Development Officer will work closely with members of the team to recruit, support and manage a network of fundraising supporters and volunteers.
The client requests no contact from agencies or media sales.
Thank you!
This Supporter Care Assistant role is a chance to make the most of your customer or supporter service skills, your all-round communication and organisational abilities – and your passion for environmental Issues.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.
As one of our vital Supporter Care Assistants, you’ll provide a variety of clear and engaging customer service for Greenpeace supporters via email, phone and post. You’ll respond to routine enquiries, handle donation changes and other administrative matters and answer questions about our campaigns, always making sure that your replies are personalised, accurate and timely.
It will also be an important part of your role to make thank-you calls to long-term donors, to welcome new supporters to Greenpeace, and to handle complaints with empathy and understanding, ensuring a positive experience at all times.
Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.
What we're looking for:
• Experience in customer service, supporter care or a similar role.
• Strong written and verbal communication, with the ability to write engaging, personalised responses and handle phone queries confidently, adjusting your tone for different audiences.
• Strong ability to manage a busy workload, prioritise tasks and meet deadlines, especially when dealing with a high volume of enquiries.
• Ability to use technology, including database systems and Google Suite, with a willingness to learn new tools and software.
• A genuine interest in environmental issues, with a willingness to learn about Greenpeace’s work and a desire to inspire others to take action.
• The resilience to maintain a positive attitude, remain calm under pressure and bounce back from challenging situations.
• Cooperative teamworking skills, with the flexibility to adapt to changing priorities and provide support for other team members whenever needed.
We give you:
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.
To Apply
For further information, or to apply, please click the apply button.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.
CLOSING DATE: 9.00 am 4 November
FIRST INTERVIEWS: 14th November
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre Administrator
£28,000 p/a + cost-of-living increase (pending), full-time 35 hours per week, plus excellent benefits and opportunities for progression
Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living, working, studying or caring in the London Borough of Sutton.
We are looking to recruit to a key and rewarding role in our charity. The members of our team are highly skilled, passionate and committed, so we are looking for an experienced administrator who can support them. The successful candidate will be skilled in office administrative functions, to ensure the delivery of an efficient, friendly and smooth-running Centre as well as office co-ordination and support services. The post-holder will have experience of developing, maintaining and improving systems in an office environment. The post-holder will also oversee reception functions, including the support of the administration and reception volunteers.
You also will have excellent IT, literacy and numeracy skills and be able to express yourself well in person and in writing. The successful candidate will be positive, empathic, creative and boundaried in their ability to work alongside Carers as well as our colleagues and partners, in helping Carers maintain their own health and wellbeing alongside their caring roles.
Sutton Carers Centre is committed to safeguarding and promoting the welfare of adults and children and expects all staff to share this commitment. This post is subject to a satisfactory enhanced DBS and other appropriate checks.
We value the diversity of our teams and are looking for talented people from all backgrounds to join us. We particularly encourage people who are black, from other minoritised ethnic or refugee groups, or from LGBTQ+ communities to apply. Men are currently under-represented in our team as well. We also seek applicants with personal caring experience as well as welcoming applications from people with lived experience of mental health issues.
