Direct Jobs
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT with some local outreach work to be undertaken
About the role
Working across the Crisis Brent teams you will lead on the delivery of our volunteer programme and member involvement opportunities. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer supervisors to maintain a positive volunteer experience. You will work across teams to ensure volunteer’s experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities. You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community.
You will have experience of working with people who are social excluded and have lived experience of homelessness. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing Brent-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media.
About you
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Experience of developing and implementing volunteer programmes.
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Experience of working with socially isolated and excluded groups.
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Awareness of psychologically informed approaches.
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Person-centred, sensitive, and empathetic to the needs of members.
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A track record of successful partnership working.
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Flexible and adaptable to change.
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A strong team player, able to use own initiative and reflect on own practice.
If you’re interested learning more about this role, we invite you to attend an open evening on Monday 18 November from 5.30pm – 7.30pm at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 24 October 2024 at 23:55
Interview date and location: Wednesday 4 and Thursday 5 December 2024 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT. Please note part of the interview will be meeting with a group of our members who use Crisis’ services, so the interview must take place in-person.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Job Title: Impact Manager (Maternity Cover)
Department: Investment Team
Reports to: Managing Director, Impact
Grade and Salary: £57,900 - £69,400 p/a
Contract: 6-months (dependent on start date), Full Time or Part Time
We are open to candidates who are interested in either the full role or those who wish to support us on a part-time/job share basis focusing on impact management support in one of the two priority areas covered in this job description, Impact Venture and Social Lending.
Location: Hybrid / London, EC4A and homeworking
The opportunity:
Better Society Capital is the UK’s leading social impact investor, with the mission to grow the amount of money invested in tackling social issues and inequalities in the UK. Two of our top priorities are building thriving Impact Venture and Social Lending markets that can help improve the lives of people across the UK, with a particular focus on disadvantaged people and communities.
This is an exciting opportunity to work within Better Society Capital’s Impact and Investment team on implementing and enhancing our impact management approach, with a focus on monitoring and assessing impact performance in two key areas of our investment work – Impact Venture and Social Lending. This includes supporting direct engagement with fund managers, as well as further developing our new impact scoring approach.
You will also support the development of new impact management resources and deliver training on impact management for the ImpactVC and wider impact venture community, as needed.
Please note: We are open to considering candidates who want to join us on a part time/job share basis, covering only one the priority areas, Impact Venture or Social Lending. We may also consider candidates who are more senior for this position.
What you will do:
Support new investments (in our Venture and Social Lending portfolio)
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Support Venture and Social Lending deal teams and potential investees in applying BSC’s impact approach during DD and decision making, with a particular focus on rolling out BSC’s revised “Impact Canvas” (our de-facto impact term sheet that captures the investment’s impact thesis and measurement plan).
Implement and enhance BSC’s impact management approach (with focus on Venture and Social Lending).
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Support the investment team in preparing, conducting, and learning from our “impact-focused”, annual meetings (“Annual Impact Conversations”) with fund managers during which we review our investments’ impact performance against thesis and fund managers’ impact practice.
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Support the impact team in further developing and implementing BSC’s new impact scoring approach.
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Work closely with our Venture and Social Lending investment team to assess the actual impact performance of our investment portfolio, drawing out and presenting insights and learnings at our Annual Impact Performance Committee meeting in June.
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In Social Lending, lead on the further development and implementation of an Impact Performance Assessment tool for fund managers.
Lead and support other impact priorities
In Venture
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Deliver training sessions / programmes, on impact management within venture, to the ImpactVC and wider venture community, as needed.
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Support ImpactVC (the largest community globally of VC’s accelerating impact within venture, initiated and supported by BSC) in co-creating new impact tools and resources, as needed.
In Social Lending
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Lead the further development and implementation of an Impact Performance Assessment tool for fund managers.
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Support our ongoing efforts to assess enterprise resilience and growth, as well as learn about enterprise-level business models across our Social Lending portfolio.
What you will bring:
Experience
Essential
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Experience in designing and implementing impact management frameworks and processes in an impact investing context, with a focus on monitoring and assessing impact performance.
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Proven project management and stakeholder engagement skills
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A passion for and demonstrable commitment to Better Society Capital’s social mission and the UK social sector
Desirable
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Experience of the above in a fund of fund Venture investing and/or Social Lending context.
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Experience in applying a systems lens / systems change thinking to the investment context.
Skills, Abilities and Attributes
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Structured thinker able to synthesize, simplify and reframe complex problems
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A collaborative team player, able to establish excellent working relationships
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Attention to detail with an ability to prioritize ideas and initiatives
Embody Better Society Capital core values:
· Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
· Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
· Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
· Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
· Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Other terms
Location: We are a UK-based business with an office in the Chancery Lane area of London, accessible to a number of public transport links. Our current approach allows colleagues to spend 40% - 60% of their working hours in the office, and the remainder from home. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we continue to adapt to the changing needs of our diverse workforce.
Right to work: Right to work in the UK required
Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+; racialized; disabled; under-served communities)
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch with Nica Gordon (People and Talent Officer)
How to apply:
Please apply via Applied by 23:59pm on Tuesday 19th November 2024
Applied is a platform designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.
Please note: We screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.
As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you. If we receive an exceptionally high volume of applicants, we may not be able to facilitate interviews for everyone.
Interviews
Round 1 interviews will be held approximately w/c 25th Nov 24
Round 2 interviews will be held approximately w/c 2nd Dec 24
This 9-month maternity cover is an ideal role for someone passionate about working at the timely intersection of climate and health, confident engaging with sustainability projects and policy work, and adept at both technical institutional funding proposals and creative partnership building. This role can be based in our office in Brussels, Belgium or can be a remote working position with the successful candidate based in the EU or the UK - HCWH Europe offers a four-day work week and a range of remote working options.
A proactive, skilled relationship builder with a strong track record of proposal writing and a keen eye for detail, you will work closely with colleagues from across our programme pillars (Circular Healthcare, Climate Smart Healthcare, and Safer Pharma) to develop high quality funding proposals and reports for institutional and philanthropic donors, with a particular focus on both European Commission funding and the building of new relationships with trusts and foundations.
You’ll also have the unique opportunity to contribute to HCWH Europe’s strategic planning process as we develop our next organisational strategy in 2025.
Please note an equivalent salary can be discussed in the relevant remote-working country. We are keen to hear from applicants from all backgrounds, so please do reach out if this role sounds right for you!
Successful candidates will be contacted by the evening of Thursday 21st November, and will be given a short written task to undertake.
Interviews will be held remotely (online) on Monday 25th November and Tuesday 26th November.
Please note that only candidates selected for an interview will be contacted.
Transform the healthcare sector to reduce its environmental footprint, become more resilient, and establish itself as a sustainable development leader
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
About Us
Unfold is led by the people we serve and we get people where they want to be. We’re a bold, agile and growing organisation, with a friendly, energetic and welcoming team. As an established local charity (previously known as Westminster Befriend a Family), we’re powered by volunteers who support young people and families to identify and achieve goals that matter to them. We provide mentoring and peer support groups to people in Westminster, Kensington and Chelsea and the neighbouring boroughs.
We’re open to everyone, but we target those who face the most challenges: 93% of the people we work with describe themselves as coming from a racialized group, 85% of the families we support are single-parent households headed by a woman, and 75% of the children we support are eligible for free school meals. We also run specialized programmes of support for people seeking asylum and those with refugee status. Last year we provided one-to-one mentoring to over 246 people, and group support to a further 252 people. With increasing demand for our services, we expect to provide direct support to over 350 individuals in the coming year.
About the Role
As a Programme Officer at Unfold, you’ll ensure that our volunteer mentors feel supported and prepared for their work with young people. Alongside helping to recruit and onboard new mentors, including organising their training and reviewing their progress, you’ll be Volunteer Mentors main point of contact, making sure they have a rewarding and impactful experience. Your work will also include engaging with referrers, parents, and young people themselves, providing guidance and answering questions to ensure everyone feels connected to our mission.
You’ll also be hands-on with our youth programs, coordinating weekly Youth Support Groups and engaging with young people in outreach activities. You’ll work closely with our Programme Manager to build relationships with community organisations and support our Youth Advisory Council. Whether you’re planning group activities, creating outreach opportunities, or helping young people access resources, this role aims to empower youth across London.
About You
You’re passionate about youth development and have a strong understanding of London’s diverse communities, particularly in Westminster and nearby areas. You'll have great communication skills and will be comfortable connecting with people from a range of backgrounds. You'll also be able to positively represent Unfold at events, meetings, and group sessions.
In this role, you'll apply your organisational skills to keep track of details, manage multiple projects, and ensure data is accurate and up to date. Regardless of your previous experience in a similar role, it's your empathy, enthusiasm, and commitment to improving outcomes for young people that will make you a strong candidate for this position.
We accept applications from everyone and based on the profile of our service users, are particularly keen to hear from:
- Male candidates
- Candidates from a global majority background
- Applicants who may be less experienced, but have a good understanding, or lived experience of Westminister and Kensington and Chelsea.
Working with Us
- Holidays: 25 working days (along with additional Christmas closedown days)
- Pension: We offer generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months we will match your contribution up to a maximum of 8%.
- Salary: We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually.
- Team Working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
- Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Additionally, we’re excited to introduce three days a year dedicated to team building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
- Flexible Working: We're happy to consider flexible working arrangements in line with the requirements of the role.
- Hybrid Working: We work from the office or at least two days a week between Tuesday and Thursday. (Depending on your role you may need to work from the office or other London locations on other days.)
- Ecofriendly, Modern Offices: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace, free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits at the Fivefields website.
We welcome applications from everyone. Based on the profile of our service users we’re particularly keen to hear from male candidates, candidates with a global majority background, and applicants who have a good understanding and lived experience in Westminster and Kensington and Chelsea.
Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups
The client requests no contact from agencies or media sales.
Join our clients team to oversee and enhance the entire membership lifecycle. This role is pivotal in managing membership applications, renewals, and accreditation processes, coordinating closely with voluntary assessors and committees through their CRM and software systems.
In this role, you'll lead the registration and accreditation team, ensuring efficient membership renewals, managing enquiries, and coordinating lifecycle communications. Responsibilities include overseeing member applications, maintaining registrant integrity, supporting assessment panels, and handling CPD audits. Additionally, you'll manage CRM processes related to memberships, address system issues, support financial workflows and provide insightful reports to the Board. As a team leader, you'll also line manage, develop and guide one team member, ensuring they are well-trained and that all processes run smoothly and efficiently.
Experience Required:
- Strong background in membership operations
- Proven experience coordinating customer service functions
- Familiarity with registration and professional recognition processes
- Experience in managing one or more direct reports
- Experience with CPD audits and course accreditation administration
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
The National Rifle Association of the UK (NRA) is a registered charity with a Royal Charter and our current patron is His Majesty the King, who continues a long history of Royal patronage.
We greatly value our military heritage and close links with the UK Armed Forces which align to the NRA’s charitable objectives to promote and encourage marksmanship throughout the King's dominions in the interest of defence and the permanence of the volunteer and auxiliary forces, naval, military and air.
With over 90 members of staff and numerous volunteers the NRA represents some 53,000 marksmen and markswomen across its membership and affiliated organisations. The 4,000-acre Bisley Estate is home to the NRA which had consolidated income of more than £10 million in 2023.
Job Summary:
The Head of Finance and Property (HFP) will be responsible for overseeing and directing the financial activities of the charity and its trading subsidiary, and property. This role includes financial planning, management of financial risks, record-keeping, and financial reporting. The HFP will also work closely with the executive team to develop and implement financial strategies to support the charity's mission and goals.
What's on Offer:
Competitive package including salary (range £95-£105k), pension and 28 days annual leave.
Key Responsibilities:
Financial Management & Strategy:
Develop and manage annual budgets, cash flow projections, and long-term financial planning.
Oversee and direct treasury, budgeting, audit, tax, accounting, purchasing, long-range forecasting, and insurance activities.
Formulate, review, and implement financial policies, procedures, and controls to enhance and safeguard the financial position of the charity.
Reporting & Compliance:
Oversee the preparation of accurate and timely financial statements, management reports, and forecasts for the board of trustees and other stakeholders.
Ensure the charity and its trading subsidiary comply with all statutory requirements, including filing annual returns to regulatory bodies (e.g., Charity Commission, Companies House).
Liaise with external auditors and manage the annual audit process.
Property:
Oversee the Estate Management Team responsible for the leased and licensed property portfolios;
Formulate, review, and implement property policies, procedures, and controls to enhance and safeguard the property assets of the charity.
Team Leadership:
Lead, mentor, and develop the Finance and Estate Management Teams, fostering an environment of collaboration, accountability, and continuous improvement.
Provide financial training and support to non-financial staff and volunteers.
Risk Management:
Identify and manage financial risks, including investment strategies and financial sustainability.
Oversee risk management processes and ensure that appropriate insurance coverage is maintained.
Advisory Role:
Advise the executive team and Trustee board on financial strategy, real estate policy, and key decision-making to optimize the charity's financial performance and strategic position.
Qualifications:
Essential:
Professional accounting qualification (e.g., ACA, ACCA, CIMA, CPA) or equivalent.
Significant experience in a senior financial role, preferably within the charity, non-profit or property sectors.
Strong knowledge of charity accounting principles, SORP, and related financial regulations.
Proven track record of strategic financial planning and management.
Desirable:
Experience in financial management of real estate, sports, leisure and hospitality.
Understanding of financial challenges specific to the charity sector.
Skills & Competencies:
Excellent analytical and problem-solving skills.
Proficiency in financial management software and MS Office suite.
Strong leadership and team management capabilities.
Exceptional communication and interpersonal skills.
Ability to guide and influence senior management and board members.
Personal Attributes:
Integrity and a commitment to the charity’s mission.
High level of organizational awareness and sensitivity.
Proactive, resilient, and adaptable to changing conditions.
The client requests no contact from agencies or media sales.
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and nongovernmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
The International Organization for Migration in the United Kingdom (IOM UK) delivers a range of programming to support refugees and migrants, both in the UK and internationally, including projects focusing on resettlement, integration, migration and development, migrant protection, labour migration, climate change, community cohesion and research. IOM UK has been present in the UK since 1995.
Under the overall guidance of the Chief of Mission (CoM) and direct supervision of the Senior Programmes Coordinator, the Compliance and Reporting Specialist will work closely with the relevant Team Leads in the Mission, M&E team in Regional Office, to ensure programme compliance, support the development of monitoring tools and supervise the timely reporting on Resettlement related activities.
For more details about the role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers
The client requests no contact from agencies or media sales.
Head of Intelligence
Hours: Full time (40 hours per week)
Salary: £42,464 per annum
1 Year Fixed Term (with view to extend)
London-based, hybrid-style and flexible working
We are looking for an individual with an intelligence background who has a passion for preventing modern slavery and human trafficking (MSHT), creating and delivering intelligence products, has human rights, ESG, and/or financial crime knowledge. Our prevention program team also regularly interacts with individuals at high risk of being trafficked and therefore robust safeguarding is essential.
Our Intelligence Team research and produce our Exploitation Analytics service – a suite of reports containing actionable insight that our clients utilise to find potential bad actors operating within their transaction monitoring systems. We also offer a Business Resilience package to help companies mitigate the risk of potential exploitation within supply chains and operations through intelligence sharing and practical guidance.
We are looking for an outstanding candidate who will build partner and client relationships, develop our current team members, and continue to innovate our offering to better prevent and disrupt human trafficking.
Responsibilities:
- Leading our work to develop strategic and tactical insights that will enable a spectrum of actors (business, banks, law enforcement) to prevent MSHT. This may include safeguarding potential victims or victims.
- Providing expertise to support our team of managers who deliver the above reporting and consulting to commercial organisations.
- Effectively pitching our products and services to secure new clients and increase our impact.
- Nurturing and developing existing commercial relationships and collaborations.
- Ability to manage and set targets, and report on progress regularly.
- Developing new offerings that increase the effectiveness and impact of our work, turning intelligence into relevant actionable insight for commercial clients.
- Supporting our internal MEL lead to document and evidence the impact of our intelligence services.
- Participating in public-facing events to promote STOP THE TRAFFIK and engage different audiences in this fight.
- Working alongside the Senior Leadership Team and Executive Team to strategically develop our organisation and drive sustainable growth.
- Direct line management and leadership of Intelligence Managers.
- Promoting collaborations across all teams in an agile manner.
Benefits:
- A friendly, supportive team
- Opportunity to work directly with global brands and experts around the world
- Encouragement and autonomy to present new ideas and lead on solutions
- The opportunity to join a cash benefit healthcare scheme for low monthly contributions, which can also cover your partner and children
- A corporate eye-care scheme
- Life insurance
- A non-contributory Grouped Personal Pension Scheme, where we pay a 7% contribution of your gross salary into your pension pot (you can choose to personally contribute if you wish)
- Life insurance
- An annual leave allowance of 27 days annual leave (plus 8 bank holidays), rising to 1 day annually up to 33 days
- Cycle to Work scheme
- Season Ticket Loan Ability to switch 2 bank holidays to better suit your needs
- Employment policies, including flexible working policy which reflect the needs of our staff In-house and external training opportunities
Further details about STOP THE TRAFFIK can be found on our website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.
Only applications sent via email will be considered to ensure an equitable review process. Please visit the Oasis Charity Jobs Website for furhter information.Applications will be considered on a rolling basis.
We cannot sponsor applicants at this time.
Oasis supports Equal Opportunities. Registered Charity No. 1127321
The client requests no contact from agencies or media sales.
We are looking for experienced practitioners who are qualified to level 3 in childcare or a related field and have a passion for working with families to help them achieve their best outcomes.
Job Purpose: To provide focused 1-1 and group family support for families with children and young people aged 0-19 years old (up to 25 years for young adults with additional needs). This will be delivered either at the Family Centre, out in the community or in service users’ own homes. The post holder will be required to work with families as a lone worker. All services provided will support the delivery of the Family Support Specification, which aims is to enable children and families to achieve and improve outcomes.
Hours of work: Monday to Friday 9am-5pm. Flexible options available.
Location: Horley or Epsom Down Family Centre, with travel around RBBC
Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service. (pro-rata for part time workers)
The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date : 4th November2024
Interviews: 11/12 th November 2024
Main Responsibilities:
· Manage a case load working in partnership with agencies to provide integrated and planned interventions, giving advice, information, and practical and emotional support to families.
· Undertake direct work with children and their families who are assessed as requiring help and support, both at the Centre, community and in the home environment for emerging need and targeted services, offering timely support and interventions to address identified needs.
· Provide support for the family, using a variety of interventions including motivational interviewing, solution focused approaches and accredited parenting strategies.
· Deliver 1:1 evidence-based parenting programmes of support to achieve best outcomes for families and priority groups and record observations on electronic systems to the agreed standard and within agreed timescales.
· Plan, deliver and evaluate targeted services within the Family Centre and community venues.
· Deal effectively with challenging situations and the ability to be proactive to motivate and create change with complex family situations.
· Convene, chair, and minute-take for multi-agency meetings as appropriate.
· Maintain accurate records including use of the Early Help Management System (EHM) of all interventions and communications, including Early Help assessments, plans, chronologies, reviews, and outcomes electronically; share information with other professionals as appropriate (with consent).
· Coordinate and facilitate TAF/TAC meetings and provide precise information.
· Develop community knowledge and links for the benefit of children, young people and their families and the wider family support service.
· Use the various IT systems and programmes to log families progress which includes the Early Help Management system and Outcome Star records.
· Work at various locations throughout Reigate and Banstead or Mole Valley.
· Work alongside other YMCA East Surrey Children and Young People managers and staff to share good practice.
· Ensure YMCA East Surrey’s policies and procedures are followed at all times, including safeguarding, health and safety.
· Any other duties are required to be performed within the grade and renumeration of the role.
· Ensure that all activities demonstrate the values and culture of YMCA East Surrey.
· YMCAES is committed to safeguarding and promoting the welfare of children and young people/adults at risk. This role will require an enhanced DBS disclosure. We require postholders to understand and demonstrate this commitment and attend any required training
We're looking for two kind, compassionate and resilient Support Workers to join our Learning Disabilities service in Hertfordshire.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. This includes providing personal care, domestic duties, emotional and social support in a person centred way. Staff will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The service is staffed 24/7 and all staff is required to cover at least one sleep in a week.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
- Experience in working with people with Learning Disabilities and Autism
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Salary range £53,000 – £57,000 per annum | 35 hours per week | Permanent
Hybrid working pattern (2 days in the office)
About us
Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called ‘honour’ based crimes such as forced marriage.
Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence. VAWG crimes, which include domestic abuse, rape, sexual assault, stalking, and harassment, accounted for 20% of total police recorded crime in England and Wales between 2022 and 2023. Do you want to make a difference? If so, read on.
About the role
We are excited to be advertising this newly created role as part of WGN’s growth. This role will be the lead on the finance function. Reporting into the Director of Finance and Resources, the role works closely with stakeholders across the organisation including executive leadership, with a specific focus on working closely with the Director and external auditors. The role will have two direct reports – Finance Business Partner and Senior Finance Officer. This is a hands-on role and will have full responsibility for the finance function on a day to day and medium-term basis. The Financial Controller is to lead on all financial systems set up and upgrades.
Although the organisation is well established, this is a growing sector, and the organisation has gone through rapid change over the past few years and is therefore offering the right candidate a great opportunity to deliver change and make a real difference to WGN’s staff and clients.
Role Responsibilities:
- Responsible for the management and development of the Finance Business Partner and Senior Finance Officer.
- Preparing the year-end statutory accounts and liaising with external auditors.
- Responsible for ensuring that all financial controls are implemented and adhered to within the organisation, in accordance with company policies and procedures.
- Supporting non-finance colleagues and stakeholders in understanding all requirements related to the funding agreements.
- Leading the month-end process with the support of the Finance Business Partner and the Senior Finance Officer.
- Leading on all financial systems set up and upgrades.
- Ensuring that all restricted funds are used in accordance with the funding agreements.
- Responsible for treasury and investment management across the organisation.
- Ensuring all payroll payments are made on time.
- Leading the procurement function across the organisation.
About you
If you are someone who has strong financial reporting, budget setting, and year end processing skills, with a keen eye on details and drive to facilitate change and enhance the finance function this role would be for you.
The ideal candidate will:
- Have experience in working with the charity sector in a similar role for at least two years.
- Work well with non-finance colleagues and trustees in delivering key financial reports in an easy-to-understand manner.
- Be a qualified accountant.
- Be comfortable working in a hands-on environment
A commitment to WGN’s goals is key requirement, as well as a pro-active and collaborative working approach.
Interview details
Interviews are expected to take place in the week commencing 18th November, however, please note that dates may be subject to change.
Further Information
Employee benefits are competitive for our sector and size and can be found on our website or can be requested from the HR team.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian, Minority and Ethnic communities.
This post is subject to satisfactory references, DBS check, and social media check.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1
The client requests no contact from agencies or media sales.
We are seeking a part-time trainer to deliver our training programmes both in-person and online.
Mental Health Trainer
Reference number: 244
Responsible to: Training & Learning Services Manager
Based: Across Hertfordshire with the potential for some work outside the county
Working hours: 15 or 22.5 hours per week
Work Pattern: Preferably on Tue, Wed & Thu, 9am-5pm, however the role is flexible.
Rate of pay: £27,000 per annum FTE (depending on skills and experience - inclusive of Outer London Weighting [OLW]).
About Us
For over 50 years, we have supported the people of Hertfordshire with their mental health. We deliver essential mental health support, providing a diverse range of services from our eight Wellbeing Centres and other locations across the county. Funded locally, our services are available to all residents in Hertfordshire over the age of 18 and we offer separate services for 5-18 year olds.
We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health. Each year, we help 15,000 people experiencing mental ill health.
We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising
About the Role
The ideal candidate will be confident in engaging with new settings and committed to maintaining the high quality of our services during in-person training. While some sessions will be delivered online, the ability and readiness to provide in-person training is essential.
Beyond delivering our current training courses, we are looking for enthusiastic, skilled individuals who will actively collaborate with us to enhance existing course content, develop new standard and bespoke programmes, and deliver additional talks and workshops to meet client needs.
We would expect post holders to have a good understanding of the issues facing those with mental health issues, ideally with both recent experience of working within the mental health sector directly in a support and/or educational role and a proven training ability, both in person and online.
As a Mental Health Trainer, you will be responsible for delivering a variety of mental health training programs to a wide range of audiences. You will play a key role in expanding our company training offerings, training our staff and volunteers, fostering a positive impact on workplace wellbeing, and becoming an essential part of our team dedicated to promoting mental health awareness and suicide prevention.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date: Thursday 21st November 2024 at 6pm.
Interviews to be held: 27th November 2024 in our Watford Wellbeing Centre.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
The Conservative Party are exclusively partnering with Robertson Bell to search for a permanent Accounts Receivable Assistant position.
Reporting into the Financial Controller, the main objective of the Accounts Receivable Assistant is to reinforce strong financial controls and careful management of the Party’s income. This role is ideally suited to someone with some experience in finance or accounts looking to step up or someone who has worked within a conference and events environment in a similar administrative role looking to transition into finance.
Duties will include:
- Coordinating and processing the day-to-day funds raised by the Treasurer’s team in our accounts package Access Financials and donor CRM (Raisers Edge).
- Coordinating and accounting for transactions processed through digital payment solutions.
- Support direct mail fundraising, coordinating the processing of responses and receipts.
- Work closely with these teams to process charges generated from their databases and ensure invoices are raised accurately and in a timely fashion.
- Ensure cash receipts are posted to the appropriate accounts and the appropriate VAT treatment applied.
- Support the account management of key clients; to ensure the booking and billing process is smooth and their commercial experience is seamless.
- Preparation of daily Treasurer’s cash report and weekly income reports for distribution to stakeholders.
- Manage aged debtor balances and the receivables ledger, ensuring that strict procedures are followed to mitigate bad debt through structured debt collection procedures.
- Complete month-end/year-end closure procedures including monthly bank reconciliations.
This position will be based at the Conservative Party’s central Leeds office and requires four days per week of working from their office. Applications will be reviewed on a daily basis, with first stage interviews being held on the 6th and 7th of November. You will join a supportive and friendly team and benefit from generous employee benefits including study support!
Essential Criteria:
- A commitment to gaining CIMA / ACCA or a similar finance qualification is essential for this role – study support will be provided!
- Previous experience in accounts and/or finance team or equivalent income generation administrative role within an operations team (ideally having completed the Foundation Stage of a formal finance qualification but this is not essential)
- Excellent interpersonal and communications skills, both oral and written
- Exceptional organisational and administrative skills with the ability to work to strict deadlines
- A strong work ethic and willingness to take ownership for wide-ranging responsibilities
- Detail orientated, great numeracy skills and experience using Excel
Please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!
We're looking for a kind, compassionate and resilient Support Worker to join our Young People Service in Bracknell.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Participate in the support planning and risk management, as facilitated by the lead Support Worker
Carry out security duties to ensure the safety of the customers and premises
Monitor the CCTV throughout the shift
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Report any observations relating to customers welfare
Maintain records as required at the project under the direction of the Support Workers/ management
Participate in team meetings/reviews and the general development of the service
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible
Open to feedback and self development
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviour
What you'll bring:
NVQ Level 2 or equivalent, or experience within charity/social care sector
Relevant specialism experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.