Digital product manager jobs

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of ‘Digital Product Specialist’ on a permanent, full-time basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

Job Purpose:

• Manage the digital assets of Islamic Relief UK, particularly the website, ensuring that it operates in an optimal manner.
• Manage the development, evolution and/or integration of digital assets, e.g. digital giving platforms and digital events management systems.
• Ensure all development projects have well considered user interfaces and provide an optimal user experience.
• Provide the Digital Marketing team support with technical SEO, email marketing, and tracking/reporting across key digital marketing platforms.

The successful candidate must have:

• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
• Experience of managing web development projects
• Experience of working with internal clients and diverse teams
• Experience of delivering with a marketing budget and using resources effectively to successfully balance creative aspirations with limited financial and other resources
• An academic qualification at degree level or equivalent experience/qualification in a digital/developer related field
• A comprehensive knowledge of CMSs, preferably WordPress
• Working knowledge of PHP, HTML, CSS, SQL and JavaScript and version controlling with Git
• Experienced in interpreting data from Google Analytics, Google Search Console and other analytic platforms
• In-depth understanding of UX and UI in the context of web design
• Knowledge and understanding of implementing technical SEO
• Commercially aware, with good understanding of budget management
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Experienced in working from wireframes and written design briefs to build mobile responsive solutions
• An aptitude for managing short-term projects effectively
• An understanding of marketing trends and the charity market

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

or more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 27th May 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Digital Manager, 0.8 FTE

Business Disability Forum is the leading business membership organisation in disability inclusion.

We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 600 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers by representing the voice of employers and disabled employees.
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role

Business Disability Forum is a business membership organisation with an ambitious digital strategy. We have invested substantially in the last few years to upgrade three of our digital products (website, Knowledge Hub and a self-assessment management tool for our Members).

We are looking for an experienced, confident Digital Manager to lead on delivering our digital strategy and roadmap, continually improve our digital products, ensure accessibility is integral to our digital offer and manage the development of new digital products. You will also line manage our Digital Content Officer.

The requirement

• Experience working as a Digital Manager, preferably in a business facing organisation.
• Professional experience maintaining a WordPress Content Management System with an understanding of using CSS.
• Experience of monitoring SysOps - hosted server, CPU, storage, servers, domains, DNS, monitoring and acting quickly on critical issues.
• Experience delivering websites and digital products that are accessible to disabled people with outstanding knowledge of digital accessibility and Web Content Accessibility Guidelines (WCAG).
• Experience of managing the development of complex digital products from a third-party supplier from start to finish.

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the link on this page:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please do so to hr @ businessdisabilityforum .org .uk.

• Closing date for applications: Monday, 5 May 2025.
• First interviews are planned for Thursday, 15 May 2025.
• Second interviews are planned for Tuesday, 20 May 2025.

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to our website via the link on this page

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.

Digital Manager

Salary: FTE £43,000, pro rata £34,400 

Part time, 4 days per week
Generous Annual Leave & Pension + other great benefits
Location: London(hybrid & flexible)

An large membership body based in central London are currently looking for a digital leader with experience managing websites & launching new digital products to join as Digital Manager and lead the digital team, delivering on the digital road map.

This Digital Manager will have a strong understanding of digital products & CMS' such as Wordpress & Learndash and be able to use their knowledge of digital products to push the organisation forward by improving their website. The ideal Digital Manager will also have a strong grasp of digital accessibility. Experience leading team is also essential and gives the opportunity to play a part in the development of the digital team.

Skills that are required for the Digital Manager are:
• Strong knowledge of digital product, websites, CMS, Apps
• Proven experience delivering a digital strategy
• Leadership experience
• Great communicator and experience working with stakeholders internally and externally

Digital / Digital Products / Website / Digital Strategy / Digital Marketing

Understanding Recruitment is acting as an employment agency for this vacancy.

We are looking for a talented Marketing Manager to lead and deliver inspiring campaigns that extend our reach, deepen engagement, and strengthen our mission. This is a pivotal role in shaping how we connect with audiences, share powerful stories, and grow support for our work.

At Elam, we are dedicated to supporting the church in the Iran region and beyond. Through discipleship tools like the Safar app, digital resources, and impactful storytelling, we equip and inspire believers while strengthening relationships with partners and donors.

This is a pivotal new role, enabling us to craft more compelling narratives, extend our reach, and connect with new audiences in meaningful ways.

The Marketing Manager will work closely with the Marketing and Communications Director and the Communications team to develop and execute integrated marketing strategies that amplify our mission, promote our core product offerings such as the Safar Discipleship app, and strengthen relationships with donors and partners.

The ideal candidate will bring a combination of creativity, strategic thinking, and data-driven decision-making to deliver impactful campaigns across multiple channels. If you are passionate about marketing, storytelling, and creating meaningful impact, this is an incredible opportunity to make a difference.

Duties and Responsibilities

• Strategy and Planning:
  • Collaborate with the Communications and Marketing Director to create and implement comprehensive marketing and communications strategies, including annual plans, campaigns, creative direction, customer journeys and target audience insights.
  • Develop and execute integrated marketing campaigns across digital and traditional channels to support Elam’s core product offerings, with a particular focus on the Safar Discipleship app.
• Campaign Execution and Management:
  • Oversee the production of a wide range of marketing assets, working closely with copywriters and designers to ensure brand consistency.
  • Plan, execute, and evaluate marketing campaigns, including organic and paid media strategies, to achieve acquisition and retention goals.
• Content Development:
  • Help shape Elam’s story, creating compelling narratives that resonate with diverse audiences, inspire action, and build awareness.
  • Develop impactful marketing materials, including annual reports, publications, email campaigns, and digital content.
• Performance Analysis:
  • Track, measure, and analyse the performance of marketing campaigns, providing insights and recommendations to optimise future initiatives.
  • Monitor the quality of the marketing database, ensuring it supports effective campaign execution and donor engagement.
• Team Collaboration:
  • Work collaboratively across teams to ensure marketing efforts align with organisational goals and priorities.
  • Manage relationships with internal and external stakeholders, including donors, partners, and creative agencies.
• Industry Awareness:
  • Stay up-to-date with industry trends, emerging platforms, and best practices to ensure Elam’s marketing remains innovative and effective.

Essential:

• 3+ years of experience in marketing strategy development and execution.
• Experience producing a wide range of marketing materials, including digital content and publications.
• Strong IT skills, including familiarity with website content management systems (e.g., WordPress), marketing analytics tools, and email marketing platforms.
• Ability to analyse data to evaluate campaign performance and inform decision-making.
• Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
• Strong organisational and project management skills, capable of managing multiple campaigns and deadlines simultaneously.
• Commitment to Elam’s mission and values.

Desirable:

• Experience managing a campaign budget and optimising resources effectively.
• Knowledge of Google Analytics and CRM platforms.
• Familiarity with design software (e.g., Canva, Adobe InDesign) and creative asset production.
• Understanding of donor acquisition and retention strategies.

Knowledge and Experience:

• Extensive experience in planning, executing, and evaluating integrated, multi-channel marketing campaigns.
• Proven ability to develop and manage creative strategies that engage and retain diverse audiences.
• Demonstrated ability to create marketing assets that drive engagement, including reports, publications, and digital campaigns.
• Familiarity with data analysis and reporting tools to assess and improve marketing performance.
• Strong background in managing budgets, timelines, and competing priorities.

Skills and Abilities:

• Creative and strategic thinker with a passion for impactful storytelling.
• Strong analytical skills, with the ability to interpret data and make data-driven recommendations.
• Excellent written and verbal communication skills.
• Proactive and resourceful, with a solution-oriented mindset.
• Ability to work collaboratively with internal teams and external partners.
• Flexibility and adaptability to navigate a fast-paced environment and changing priorities.
• Enthusiastic, curious, and eager to stay informed about the latest marketing trends.

Why Join Us?

This is a fantastic opportunity to join a mission-driven organisation where your marketing expertise will make a real difference. You’ll play a key role in shaping impactful campaigns that engage supporters, strengthen partnerships, and grow our reach.

You’ll be part of a collaborative and supportive team, where your ideas and creativity will be valued. If you’re looking for a rewarding role where you can lead strategic marketing initiatives and drive meaningful engagement, apply now!

Join our team as a Communications Manager where you will be the voice of MSI UK!

Our Digital, Marketing and Communications team is expanding! We are looking for a passionate and pro-choice communications manager to join our team and support people accessing reproductive healthcare services in the UK.

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

• Starting from £42,213.23 - £46,434.55 for base locations outside of London, dependant on experience and location
• Starting from £46,434.55 - £51,078.01 for base locations inside of London, dependent on experience and location

Role Overview:
As our Communications Manager, you will take the lead on internal and external communication activities, leading brand awareness strategic projects. You will work with departments across the organisation to share our work to improve access to reproductive healthcare and rights.

If you have a good understanding of issues affecting access to reproductive healthcare in the UK and are passionate about supporting people to access essential abortion, vasectomy and contraception care, we want to hear from you!

What can we offer you?

• ��‍��‍��‍�� Competitive family friendly benefits to support your family and working life
• �� Market leading Aviva pension provider up to 5% employer contribution
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Key Responsibilities:

• Lead and manage internal and external communications activities.
• Collaborate with colleagues across the organisation to foster collaboration and ensure consistent messaging.
• Plan and execute successful communications strategies and plans.
• Act as a brand guardian, working closely with departments and external agencies on key publications (e.g., Safeguarding Report, Quality Accounts).
• Use initiative to drive communication projects forward and define communication strategies.

What we’re looking for:

• Proven track record in communications management.
• Excellent verbal and written communication skills.
• Ability to work autonomously and collaboratively.
• Strong project management skills.
• Experience in developing and executing communication strategies.

This role plays a key part in the planning and delivery of capital projects programme across the Estate, by supporting the Deputy Head of Building & Facilities. The post holder will be responsible for the day-to-day delivery of the project programme, including project managing the larger and more complex capital projects. 

The successful candidate will be a highly skilled project manager with experience planning and delivering projects within the historic environment, cultural sector, and on sites open to the public. They will have a strong background in working as part of a wider estates team, with a solid understanding of estates management, project planning, and delivery.

The ideal candidate will be highly motivated and able to demonstrate a proven track record of successfully managing and delivering multiple projects simultaneously.

This post offers the successful candidate to bring innovation and experience together with a systematic approach to problem solving to achieve the most efficient and cost effective methodology of undertaking work within an historic building, with an emphasis on protecting the nations collection of European art.

Are you an experienced social media and content professional with the strategic mindset and practical know-how to lead digital channels for a respected national institution?

The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners, is seeking a Digital Content Officer to own and manage our social media presence, lead content planning and delivery across digital platforms, and drive public engagement with our historic mission.

The successful candidate will bring proven experience running social media channels for a high-profile organisation, ideally in the public, heritage, charity or military sectors. You’ll be responsible for producing, scheduling, and publishing content across platforms, engaging with followers, advising stakeholders, and managing a comprehensible, long-term digital content strategy.

What you’ll do:

• Take full ownership of our social media presence – including planning, publishing, community management, and performance tracking
• Develop and deliver a structured social content calendar, balancing proactive campaigns with reactive opportunities
• Create, commission, and curate high-quality multimedia content – including photography, video, and written copy
• Act as the internal point of contact for content needs, working with colleagues to identify and prioritise stories that support our goals
• Use analytics to report on performance, refine strategy, and support digital ad campaigns (e.g. Google AdWords and Meta advertising)
• Manage our website’s core content pages, keeping information current and aligned with key campaigns and institutional tone

Who we’re looking for:

We are looking for a hands-on social media professional with at least two years’ experience managing content for a recognised public institution or national brand. You’ll be equally confident planning campaigns and creating content yourself, with a sharp editorial eye and a clear understanding of what drives engagement in different digital contexts.

You must be:

• A confident strategist and executor, comfortable switching between content production, community management, and performance evaluation
• Skilled in writing for social media and web, with a feel for tone, accessibility, and brand consistency
• Able to film, photograph and edit content using common tools (e.g. Adobe Creative Cloud, Canva, CapCut)
• Experienced in using platform analytics to inform content decisions and reporting
• Familiar with the values and sensitivities of heritage, charitable or military organisations

Experience working in or alongside government, heritage, charity, military or third-sector organisations will be particularly valued.

How to apply:

Please send your CV, along with a cover letter outlining your relevant experience, and include examples of recent social media accounts or campaigns you have led or contributed to.

This role requires clear thinking, creative instincts, and the ability to communicate with authenticity. Applications with generic or AI-generated cover letters may not be considered, we want to hear your authentic voice and professional insight! 

*We may begin reviewing applications as they are received and reserve the right to close this vacancy early if a suitable candidate is identified.

About Us

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process

Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

• Ask for references from those you have listed on your application form
• Check your right to live and work in the UK
• Check any declarations you have made on your application form
• Ask you to complete a medical form
• Carry out an Enhanced DBS application.

Are you an experienced product manager with excellent people leadership skills, seeking a challenge where you can make a real difference?

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependant on experience

What is the Head of Product?

The Head of Product Management is a newly established role at MSI UK, responsible for driving product management through strategic business analysis and leadership. You will have extensive experience in this, or a similar role applying your product leadership experience to shape digital strategy, develop impactful healthcare products, and guide a team of 6 Product Owners.

The vision for Product Management in MSI UK as a healthcare organisation ensures digital, data, and technology solutions are strategically aligned, user-centric, and drive operational efficiency. This is a unique opportunity to apply your product expertise in a growing and critical healthcare organisation, driving the strategy and development of core digital products. In this role, you will shape impactful solutions that support over 110,000 clients annually.

The Head of Product Management will lead the Product Function with an iterative and agile approach, optimising operations by streamlining manual and complex processes. This role focuses on delivering intuitive, user-friendly digital platforms that enhance the client experience and drive business efficiency.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The Head of Product Management will drive the growth and maturity of a newly established team, ensuring digital products and services support healthcare delivery. This role shapes and executes a product strategy aligned with MSI UK's mission to enhance client care through innovative, user-centered, and data-driven digital solutions.

Responsibilities include:

• Define and communicate a product vision that aligns with strategic healthcare objectives.
• Lead the development, launch, and continuous improvement of digital solutions.
• Build partnerships, negotiate terms, and ensure vendors meet expectations and legal standards.
• Partner with internal and external teams to ensure alignment and adoption of digital products.
• Develop, motivate, and mentor a cross-functional team of product owners.
• Lead user research and leverage health industry trends and emerging technologies.
• Use data analytics to monitor performance and derive actionable insights.
• Provide clear reporting on product progress and outcomes to key stakeholders.
• Work with stakeholders to understand strategies and lead the development of digital roadmaps.
• Stay updated with health industry and technology innovations.
• Reporting: Implement and deliver regular reporting on product development progress and performance metrics.
• Support demand management and technical project management to ensure successful delivery of digital products and enhancements.

What we’re looking for:

• Extensive experience in product management and business analysis in agile environments, ideally in healthcare or charity sectors.
• Strong collaboration skills to foster cross-functional teamwork and a culture of test-and-learn innovation.
• Excellent communication and presentation skills, able to engage stakeholders at all levels and translate complex problems into digital/data solutions.
• User-centric mindset with the ability to balance diverse stakeholder needs (e.g., clients, clinicians, operations).
• Proven leadership of cross-functional teams, with hands-on capability when needed.
• Experienced line manager with a focus on coaching, performance management, and team development.
• Strategic and analytical thinker with a passion for innovation and problem solving.
• Skilled in vendor and partner management and experienced in driving digital/product frameworks and continuous improvement.
• Strong prioritisation skills across diverse workstreams, with financial acumen and stakeholder management.
• Proven ability to measure and improve product performance (e.g., SLA, usage, scalability).
• Deep understanding of agile product lifecycle and technical concepts, able to communicate effectively with non-technical audiences.
• Knowledgeable in current/emerging digital tech, particularly AI, and how it supports strategic goals.
• Willingness to work flexibly, including occasional weekends and national travel.

Key responsibilities:

Income Generation

• Drive online income generation through effective use of digital fundraising platforms, social media, and supporter journeys.
• Optimise and manage digital giving platforms, such as Funraisin, to increase donations and supporter engagement.
• Expand and enhance peer-to-peer fundraising, ensuring fundraisers have the tools and motivation to maximise income.

Digital & Social Media

• Increase digital reach and visibility, making sure fundraising messages are seen and acted upon.
• Leverage social media fundraising tools, such as Elovate (CommittedGiving), to improve donor retention and engagement.
• Use AI-powered tools to streamline prospect research, automate content personalisation, and optimise donor engagement.
• Develop and execute strategies to convert social media and website visitors into long-term donors.

Support & Collaboration

• Provide guidance and digital tools to e-volunteers and fundraising champions, enabling them to spread AvMA’s fundraising messages and attract donations.
• Analyse and report on digital fundraising performance, using insights to refine strategy and improve return on investment.
• Contribute to digital income diversification, exploring new revenue-generating opportunities such as online retail or supporter-driven fundraising products (e-commerce experience desirable).

Other Duties

• To undertake other duties as required commensurate with this post.
• To travel as necessary for events and fundraising activities

Digital Marketing Manager - Maternity Cover

Contract: Fixed Term Contract, Full Time, 35 hours per week

Location: London, UK subject to the right to work.

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role. 

Salary: £43,668 - £45,851 dependent on experience, per year with excellent benefits.

About WaterAid

Want to use your skills in digital marketing to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Digital Marketing Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team

The WaterAid Supporter Marketing team plays a pivotal role in shaping the dialogue with our supporters, defining and facilitating their crucial contribution to driving our mission forward – ensuring everyone, everywhere has access to clean water, decent toilets and good hygiene.

About the Role

As our Digital Marketing Manager, you will find creative ways of building WaterAid’s online presence primarily through paid media channels.

In this role, you will take direct responsibility for developing and implementing key campaign and project strategies as well as identifying opportunities for growth within the digital programme.

You’ll also: 

• Accountable for planning and executing integrated campaigns that combine digital and offline marketing channels to deliver cohesive, measurable results aligned with overall marketing objectives.
• Responsible for budget management and reporting on income and expenditure.
• Work with external creative and media partners on projects within agreed budgets.
• Devise and execute a continuous programme of content optimisation and testing through a rigorous test to learn methodology, regularly monitoring, evaluating and analysing campaigns.

Requirements

You have a track record in and passion for digital marketing, with experience in paid digital media planning, buying and budget management.

To be successful, you’ll need: 

• Experience working on integrated digital marketing campaigns and strategies.

• Hands-on experience managing creative agencies to develop content and assets for paid digital campaigns.

• Experience in building and managing marketing campaigns on social platforms (including Facebook, Instagram, TikTok and LinkedIn), Google Ad campaign types and programmatic advertising, taking decisions, testing and publishing without supervision.
• The ability to analyse user experience data with CRO testing, conduct A/B tests, optimise conversion funnels, improve user experience working with our Digital Product team to implement changes
• Excellent stakeholder management skills and strong communications skills, both written and verbal.
• Lead on the management and development of our ecommerce sites (Shop for life and Store). Working with agencies and wider teams to ensure consistent updates and optimisations, creating and executing data -driven campaigns to maximise conversions and deliver growth.
• Knowledge of a range of measuring tools (including GA4) and the ability to understand and translate data and analytics into insight that can be understood and applied by wider teams.

Although not essential, we also prefer you to have:

• Familiarity with owned, earned, and shared media.

• Experience creating and pitching business plans.

• Drupal website management and use of CMS.

Closing Date: Applications will close at 12pm UK time on Monday 6 May 2025. Availability for interview is required week commencing 12 May 2025.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.

*Please indicate in the summary the relevant skills and experience you bring that makes you an ideal candidate for this role. 

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Benefits

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

The Individual Giving Manager will be responsible for developing and implementing strategies to grow and diversify individual giving income streams. This role will focus on managing and expanding our lottery, regular giving, cash appeals, in memory giving and raffles programs.

NRAS has an exciting opportunity for an Individual Giving Manager as we move into a period of expansion of the team and the start of our new 3 year strategy. The Individual Giving Manager will be responsible for developing and implementing strategies to grow and diversify individual giving income streams. This role will focus on managing and expanding our lottery, regular giving, cash appeals, in memory giving and raffles programs.

The National Rheumatoid Arthritis Society (NRAS), is the only organisation in the UK specialising in both rheumatoid arthritis (RA) and juvenile idiopathic arthritis (JIA). Due to its targeted focus on RA and JIA, NRAS provides truly expert and wide-ranging services to support, educate and campaign for people living with these complex autoimmune conditions, their families and the health professionals who treat them.

Key Responsibilities

1. Lottery Promotion: 
   • Develop and implement strategies to increase lottery participation and income. 
   • Create and monitor a lapsed lottery journey. 
   • Manage relationships with external lottery providers. 
   • Ensure compliance with all relevant regulations and best practices. 
   • Plan and manage raffle campaigns to maximise participation and revenue. 
2. Regular Giving: 
   • Develop and implement strategies to grow our regular giving program. 
   • Manage donor retention and upgrade strategies. 
   • Analyse regular giving performance and optimise programmes based on insights. 
   • Manage the Membership recruitment process 
3. Cash Appeals: 
   • Plan and execute cash appeal campaigns, including direct mail and digital appeals. 
   • Analyse campaign performance and optimise future appeals based on insights. 
   • Collaborate with the communications team to create compelling appeal content. 
4. In Memory Giving: 
   • Develop and promote in memory giving opportunities. 
   • Promote the use of Tribute Funds and other related products. 
   • Ongoing stewardship of supporter in-memory. 
5. Other Activity: 
   • Lead and implement the individual giving donor journey, ensuring a seamless and engaging experience for supporters at all stages. 
   • Focus on retention and stewardship by maintaining and deepening relationships with existing donors, ensuring they feel valued and connected to the charity’s impact, and encouraging continued support. 

Position in Organisation

The post holder will report to the COO. This role is part of the wider fundraising team.The post holder will work closely with: 

• External fundraising contacts.
• Other charities and health professional organisations.

Qualifications/Experience

High levels of numeracy

Desirable:
Degree level or equivalent.
Fundraising qualification.

• Proven experience in individual giving fundraising, including lottery, cash appeals, in memory giving, raffles, and regular giving.
• Strong project management skills with the ability to manage multiple campaigns simultaneously.
• Ability to analyse data and use insights to inform plans.
• Excellent interpersonal and presentation skills.

• Work with volunteers.
• Understanding of voluntary sector.
• Understanding of the health sector.

Knowledge/skills

• Excellent written and oral communication skills.
• Proficient use of Microsoft Word; Excel; PowerPoint.
• Proficient use of databases and data management.
• Knowledge of fundraising regulations and best practices. 
• Use of Salesforce database.
• Understanding of the health environment.
• Understanding of rheumatoid arthritis and its treatment.

Personal circumstances/attributes

• Willingness to adapt and learn new skills.
• Ability to work under pressure and to deadlines.
• Ability to manage competing deadlines.
• Highly motivated and results-oriented.
• Expectation of planning to be realistic and achievable.
• Positive outlook and approach.
• Calm under pressure.
• Full driving licence and car owner.

Other Responsibilities

Marketing. 

• Work with Communications team, where appropriate, to develop and create compelling cases for support and social media content. 

Other Duties 

• Assisting the Fundraising team in supporter care roles when required, including dealing with telephone, post and email enquiries, donation processing, merchandise and event attendance.
• Possible travel throughout the UK, involving some overnight stays.
• Attendance and participation in team meetings.
• Any other duties as requested.

Representing NRAS

Represent NRAS to external stakeholders, funders and partners promoting it as a respected, trusted and ambitious charity resulting in fruitful and mutually beneficial partnerships, successful funding and effective collaborative working. 

NRAS expects all employees to respect the unique contribution of every individual and operates an equal opportunity and diversity policy. 

All employees must work responsibly within the health and safety policy of the organisation and ensure they are observing this at all times. 

Benefits

• Competitive salary.
• Generous holiday allowance – 28 days with additional long service accrual.
• Pension scheme.
• Employer Assistance Programme with Health Assured.
• Professional development opportunities.
• Flexible working arrangements.
• Supportive and collaborative work environment.

How to apply

If you wish to apply, please submit your current CV and a cover letter.
When writing your cover letter, please ensure that you provide specific examples to demonstrate your competencies, achievements and skills addressing the specific criteria set out. We recognise that some of your experience may be from unpaid roles as well as paid employment – please include any voluntary work if it helps to show why you are the right candidate for the job. Any previous video and design work you can show will also be beneficial.

We believe that diversity drives innovation and success. We are committed to creating an inclusive environment where every team member feels valued and respected.

We welcome candidates of all races, ethnicities, genders, ages, religions, abilities, and sexual orientations. We also encourage applications from individuals with unique perspectives, experiences, and skills. Our goal is to build a workforce that reflects the rich diversity of our community and fosters a culture of inclusion and belonging.

If you are passionate about making a difference and want to be part of a dynamic and supportive team, we would love to hear from you.

For all recruitment applications, the NRAS Applicant Privacy Policy is available in PDF form, if you require a copy please contact the Office Manager.

Kentown Support is a new charity, here to ensure that every child with a life-limiting condition and their family across the UK has access to a model of integrated community children’s palliative care. We will:

· REPLICATE and roll out the Kentown model to reach more children;

· CREATE sustainable teams around the child and family; and

· EQUIP professionals and parents/carers with the knowledge and expertise to deliver the best health and social care for children with life-limiting conditions through high-quality research, education and training.

Our Marketing and Communications Manager will play a key role in growing our reach and influence, building Kentown Support’s brand across the children’s palliative care sector.  

In this home based role, you will use your creative flair to develop and deliver strategic communications and marketing plans to our audiences using a range of channels. Working closely with colleagues, partners and service users, you will lead and implement all aspects of our communications’ strategy: Brand management & development, Web & social media, PR & Media and Storytelling & publishing.

We are building a compassionate and high performing organisation at Kentown Support.  We are looking for an ambitious, energetic and collaborative colleague who has both a passion for their work and the difference it can make to children and their families. This is a rare opportunity to join an incredible charity at the beginning of its journey.

With the privilege of starting a new organisation is the ability to define the way in which we work.  We are creating an environment based on trust and integrity with everyone’s wellbeing at the of core of its success.  More traditionally, Kentown Support also offers 25 days’ holiday (pro rata) with an additional day off in your birthday month, 2 paid volunteering days (pro rata), an employee assistance program (including death in service) and 6.5% employer’s contribution to our workplace pension.

Advocacy Manager

Location – Remote from the UK with regular travel to Manchester and London

Starting Salary - £40,416 per annum (plus contributory pension)

MAG saves lives and builds futures by working with others to reclaim land contaminated with the debris of conflict, to reduce the daily risk of death or injury for civilians, and to create safe and secure conditions for development. MAG shared the 1997 Nobel Peace Prize as a founding member of the International Campaign to Ban Landmines for our work to ban landmines. Our vision is a safe and secure future for men, women and children affected by armed violence and conflict. 

We are looking for an exceptional Advocacy Manager to work within our Policy and Strategic Partnerships team.  This is a fantastic opportunity to join a dynamic international charity that shared the 1997 Nobel Peace-Prize.

You will be working with the Director of Policy and Strategic Partnerships in the development and delivery of MAG’s advocacy work, including leadership of MAG’s UK parliamentary engagement, and contribution to the European and US engagement strategies.

The successful candidate will have previous experience of engaging and influencing UK parliamentarians, including the House of Commons and House of Lords, in support of advocacy objectives through a variety of tactics. You will have up-to-date knowledge of the UK political scene, and key players for MAG’s focus areas, knowledge of UK parliamentary processes and influencing tactics. You will also have a proven track record of meeting targets and deadlines and an ability to build, manage and develop relationships with key stakeholders. Excellent coordination and communication skills will also be essential.

The role will involve travel in the UK and Internationally.

What you can expect in return: 

· Competitive salary 

· 25 days annual leave per year, plus public holidays. 

· Company pension (matching at 5%

· Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues. 

Further information and how to apply:

For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of 5th May 2025.

Application is by submission of the following documents to humanresources [@] maginternational [.] org by the closing date of 5th May 2025:

1. Up-to-date CV

2. Cover letter, setting out why you believe you are suitable for this position, and how you feel you align to MAG Values.

3. Completed Candidate Profile Form

Due to the high volume of applications, we receive, we cannot respond to every application. If you have not heard back from us within 3 weeks of applying, your application has not been successful.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

Digital Service Manager
mySociety

Remote
£45,000 – £55,000 per year
Full-time
Permanent

Job description

mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.

You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.

We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.

No recruiters or agencies, please.

What does the role involve?

• Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
• Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
• Maintain our strong record of legal and governance compliance across services
• Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs

User support and operations

• Triage, prioritise and manage all incoming support queries across services
• Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
• Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
• Collaborate with product and service owners to share insights and identify areas for improvement
• Help improve help guides and user-facing support documentation

Governance

• Maintain and update service policies, processes, and risk management protocols
• Ensure compliance with relevant laws and standards (including GDPR and media law)
• Monitor risk and report issues to senior management
• Coordinate regular internal meetings, reporting on service performance and operational updates

Requirements

We think this position would suit you best if you have some or all of the following:

• Experience managing complex, high-traffic digital services
• Strategic thinker with strong judgement and ability to manage ambiguity
• Passion for quality and service improvement
• Excellent understanding of GDPR and experience handling rights-based requests
• Familiarity with Freedom of Information, media law, or moderating online communities
• Skilled in identifying and solving problems and improving systems
• Excellent communication and stakeholder management skills
• Comfortable working in a remote team and supporting volunteers

Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.

Benefits

This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.

We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.

Deadlines and dates

· Applications close: Thursday 15 May 2025

· Interviews: Mid to end of May (via video call)

· We aim to inform applicants about interview shortlisting by mid-May.

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.

We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.

We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.

Please note: This role is being advertised by NFP People on behalf of our client.