Digital manager jobs

An exciting opportunity has arisen for an experienced social and digital media professional to join the leading international horse charity World Horse Welfare. 

The Social and Digital Media Officer plans, creates and publishes the charity’s social media and digital communications, ensuring accurate content and the right brand look, feel and messaging.  Working to the Head of Communications and with the wider team, you will organise and proactively seek out stories and other content from across the charity to engage audiences through our digital media channels, including social platforms, the website and email. A key part of this role is testing and refining approaches to increase reach, engagement, website traffic and donations and to rigorously monitor and evaluate results to inform further activity. 

We are looking for someone who has experience in the management of social media channels, a passion for social and digital media with a creative approach to engaging online audiences.  You will possess first-rate written and oral communications skills, digital content creation including images and video, excellent attention to detail and the ability to write quality copy in a variety of styles quickly.  You must be proactive, confident and capable of working with people at all levels in a variety of spheres. You must have a flexible approach to your work and be willing to work outside of normal office hours where necessary.  Equine knowledge and experience is highly desirable.

The role is based in Norfolk and is a hybrid split of 2 days in our head office in Snetterton and 3 days at home.  You may be required to attend events around the UK and visit the charity’s four rescue and rehoming centres to gather content. 

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme and a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year).  Death in service, free parking and bike to work scheme.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

About Us

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role
This is an exciting opportunity to join Dementia UK in a new role as Head of Digital Engagement. You will be responsible for developing and delivering an effective, proactive and integrated digital strategy, overseeing an operational plan that supports the organisation’s overarching objectives.

As the Head of Digital Engagement, you will lead our Digital Engagement Team, motivating and empowering colleagues to create inspiring and engaging cross-channel digital marketing activity (including website, email, pay-per-click and paid social media activity). This will include ensuring our digital activity is inclusive and accessible, as well as focused on segmentation, testing, scheduling, optimisation, acquisition, supporter journeys and engagement.

With other key stakeholders, you will help to drive digital transformation and a digital culture across the charity. You will identify opportunities for the charity that will help meet our organisational objectives and work with key stakeholders to drive these forward, ensuring there is a joined-up and prioritised approach to our digital projects. Working closely with the Head of Brand and Marketing and the Head of Communications, you will help increase awareness of Dementia UK and Admiral Nurses, while supporting our fundraising, influencing and service delivery goals. Together, you will ensure brand integration across all channels, keeping the brand fresh, consistent and impactful. You will also ensure that the brand and its assets are accessible and effective across all digital platforms, and that everything we produce reflects the values and identity of Dementia UK.

To succeed in this role, you will bring significant experience of digital marketing and communications at a senior level. You will have a strong track record of overseeing the successful delivery of digital projects, campaigns and content that generate measurable results. You will also have experience in developing and implementing strategic plans, alongside managing operational plans with clearly defined KPIs and identified risks. In addition, you will be a strong communicator and proven leader of high-performing teams, able to provide clear direction, motivation and effective line management through supervision and staff development.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

Join the Experts in Social Media Moderation

At Social AF, we are proud to be one of the UK’s leading social media moderation agency for the third sector. Working with some of the biggest household names, we support regional, national, international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.

From delivering community management to supporting virtual fundraising events, we’ve helped our charity partners raise over £25 million through digital campaigns. As our reputation and client base continue to grow, we’re seeking an experienced and strategic Social Media Moderation Manager to lead this next phase of our journey.

Why This Role Is Exciting

You’ll play a vital role in a high-growth, purpose-driven agency that’s making a real difference. This is an opportunity to:

•  Lead the development and growth of our social media moderation service - and grow with us

•  Build and nurture long-term relationships with our charity partners

•  Grow and manage a talented team of moderators and team leaders

•  Shape how charities interact with supporters online

•  Contribute to the strategic direction of a respected and fast-growing agency

What We're Looking For

Essential Skills & Experience

• 3+ years of hands-on social media moderation experience (either directly for a charity or via moderation agency)

• Proven experience in line managing and developing a high-performing team

• Excellent written and verbal communication skills

• Strong client relationship management abilities

• Exceptional organisation and time management

• High attention to detail and a proactive, self-starting approach

• Flexible and adaptable under pressure

• Strong team player with a collaborative mindset

Desirable

• Knowledge of social fundraising challenges and online supporter journeys
• Experience working within a digital agency or with multiple client accounts
• Understanding of community management metrics and reporting

How to Apply

Please read the job description in full before sending in your application. Apply by using the ‘Quick Apply’ function, please send:

1. Your CV

2. A short cover statement (max 300 words)

3. Responses to the following:

   • Please tell us about your experience of moderating charity social media accounts at scale. (Max 300 words).

   • Please tell us about your line management experience. (Max 300 words).

   • What excites you about joining Social AF? (Max 300 words)

Please note that we will only accept applications via the CharityJob website. 

At Social AF, we are committed to building an inclusive team that reflects the diverse communities we serve. We welcome applications from candidates of all backgrounds, identities, and experiences—even if you’re not sure you meet every requirement.

As our Services’ Manager, you will oversee some of our most impactful delivery, including our Courses service, Vocation service, Digital services, and our award-winning Mentoring service. You’ll be just as comfortable working alongside the team to problem solve as you are working with the leadership team on our business plans and budget management.

Reporting to the Head of Services and working with the Outreach & Engagement Manager, you will play a key role in the services leadership team.

You will be naturally driven to achieve the best outcomes for people affected by spinal cord injury. Above all, you will be passionate about being able to demonstrate the impact of what we do, and you will see for yourself how Back Up quite literally transforms lives every day.

The Operations Manager will play a key role in ensuring the smooth and efficient running of U3A’s office operations. This role will be responsible for the day to day running of the office and be the lead for HR, Data Protection, Health and Safety as well as managing external IT suppliers.

The postholder will report to the CEO and work closely with senior leadership to ensure the u3a is a professional and well-run organisation. The role will also work closely with the PA to CEO who will be involved in areas such as HR, training and recruitment. 

Digital Manager

£45,000 per annum (FTE)

37 hours per week flexi-time § London/Basildon/Hybrid

CTSI, boasting a rich legacy of safeguarding consumers for 141 years, stands as an ambitious professional membership organisation. Fuelled by the perspectives of our members and a resolute sense of purpose, we broaden our impact through the diverse range of services we provide to Trading Standards professionals across the UK.

If you are an experienced Digital Manager with a passion for Web development and the more technical aspects of digital marketing, then we have the opportunity for you! The opportunity has arisen for a “digital guru” to join our small digital and marketing team, to develop engaging and accessible content across our range of websites, to share knowledge and experience with the team and boost the profile of our profession.

The role requires someone with a hybrid creative/technical mind: a high standard of digital skills (e.g. good HTML skills, with knowledge of common Content Management Systems, Social Media channels, email marketing and Google Ads), and familiarity with popular digital tools, combined with good content development skills (i.e. a capable writer, with an eye for design, and excellent attention to detail) and the enthusiasm to learn quickly, on-the-job. Knowledge and prior experience of website accessibility would be a bonus too.

The ideal candidate will have advanced digital skills, extensive experience with content production and digital marketing tools. Experience within a Membership organisation is advantageous but not essential. This busy role is part of a small team with big ambitions, so the ideal person will be able to juggle priorities efficiently, pick up new skills and projects quickly, and work collaboratively across the organisation for the best results.

CTSI has embraced remote and flexible working and as such, this role is mainly remote, with IT and DSE equipment provided. However, we are hybrid with a small office near Cannon Street in Central London and our Head Office in Basildon, Essex, and expectations are for all staff to attend for mandatory meetings, usually once a month. There may be occasions where other travel is necessary, such as for client meetings or exhibitions, but this will be communicated in advance.

We would love to hear from you, even if you don't have all the listed experience or skills; you might bring something valuable we haven't even considered!

Benefits include:

- Hybrid working, working abroad policy

- Minimum 25 days holiday plus bank holiday

- Christmas shut down, paid volunteer days

- Increased pension contribution

- EDI and family friendly policies

- Training and Membership funding

The closing date for receipt of applications is noon on Friday 11th April 2025

CTSI is an equal opportunity employer dedicated to fostering diversity, inclusion, and equal opportunities in the workplace for all staff. We encourage applications from individuals of all backgrounds.If you require any accommodations during the application process, please reach out.

This exciting new role is to project manage the integration of digital fundraising within The Christie charity, enhancing existing technology and looking for new digital solutions to fundraising processes and new projects.

We are about to embark on a programme of transformational change, and we are looking for an ambitious self-starter who will play an essential role in the development and implementation of a new digital strategy.

This is a fantastic opportunity for a passionate and motivated individual to make a real difference to cancer patients.

At The Christie Charity we are an ambitious and forward-thinking organisation with a loyal supporter base. You would be part of a successful high achieving collaborative team, and this role gives you the opportunity to experience multiple fundraising disciplines.

We’re looking for a Digital Content Manager with a background in delivering engaging and accessible digital content across channels, as well as previous experience of line management, to join our friendly, agile and expert Digital team.

As Digital Content Manager, you'll be responsible for planning, creating, re-purposing, reviewing and scheduling high-quality, accessible content across our digital channels - web, social and email marketing. With expertise in content strategy and ideation, SEO, content marketing and optimisation, you will ensure our digital content meets our strategic objectives, digital goals and audience needs.

Hybrid working with some regular time in our Cally Yard, London office, by agreement.

Are you an experienced social media and content professional with the strategic mindset and practical know-how to lead digital channels for a respected national institution?

The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners, is seeking a Digital Content Officer to own and manage our social media presence, lead content planning and delivery across digital platforms, and drive public engagement with our historic mission.

The successful candidate will bring proven experience running social media channels for a high-profile organisation, ideally in the public, heritage, charity or military sectors. You’ll be responsible for producing, scheduling, and publishing content across platforms, engaging with followers, advising stakeholders, and managing a comprehensible, long-term digital content strategy.

What you’ll do:

• Take full ownership of our social media presence – including planning, publishing, community management, and performance tracking
• Develop and deliver a structured social content calendar, balancing proactive campaigns with reactive opportunities
• Create, commission, and curate high-quality multimedia content – including photography, video, and written copy
• Act as the internal point of contact for content needs, working with colleagues to identify and prioritise stories that support our goals
• Use analytics to report on performance, refine strategy, and support digital ad campaigns (e.g. Google AdWords and Meta advertising)
• Manage our website’s core content pages, keeping information current and aligned with key campaigns and institutional tone

Who we’re looking for:

We are looking for a hands-on social media professional with at least two years’ experience managing content for a recognised public institution or national brand. You’ll be equally confident planning campaigns and creating content yourself, with a sharp editorial eye and a clear understanding of what drives engagement in different digital contexts.

You must be:

• A confident strategist and executor, comfortable switching between content production, community management, and performance evaluation
• Skilled in writing for social media and web, with a feel for tone, accessibility, and brand consistency
• Able to film, photograph and edit content using common tools (e.g. Adobe Creative Cloud, Canva, CapCut)
• Experienced in using platform analytics to inform content decisions and reporting
• Familiar with the values and sensitivities of heritage, charitable or military organisations

Experience working in or alongside government, heritage, charity, military or third-sector organisations will be particularly valued.

How to apply:

Please send your CV, along with a cover letter outlining your relevant experience, and include examples of recent social media accounts or campaigns you have led or contributed to.

This role requires clear thinking, creative instincts, and the ability to communicate with authenticity. Applications with generic or AI-generated cover letters may not be considered, we want to hear your authentic voice and professional insight! 

*We may begin reviewing applications as they are received and reserve the right to close this vacancy early if a suitable candidate is identified.

About Us

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process

Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

• Ask for references from those you have listed on your application form
• Check your right to live and work in the UK
• Check any declarations you have made on your application form
• Ask you to complete a medical form
• Carry out an Enhanced DBS application.

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.

We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.

We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

About the team

This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.

The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.

About this role

We are looking for a talented professional with a strong understanding of CRM and digital systems and a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing critical support to all our teams as well as maintaining and developing our cross-organisation systems.

You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and working with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects. The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice.

You will be responsible for our other cross-organisational digital systems, including our office and file storage platforms, data warehouse, visualisation, and ETL tools, website analytics, and Digital Asset Management system, as well as providing support for our Finance and HR systems, including providing training to staff and answering any questions related to these systems. You will collaborate closely with our Communications team, for example around website and social media analytics and reviewing the progress of the social media strategy. From time to time you may also be asked to provide support or advice to our portfolio charities. The role will also be responsible for helping to drive adoption of GenAI across Impetus.

As the sole technical and digital specialist role at Impetus, this position requires a collaborative individual who can work across diverse teams while also operating independently with a high level of autonomy. You will take ownership of CRM and systems for a dynamic, inquisitive, and growing organisation, helping to drive its growth and impact.

Key responsibilities

CRM:

• Own the development and administration of our Salesforce system.
• Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training.
• Manage the relationship with our Salesforce support partner to leverage additional administration, and development project, resource.
• Ensure data quality and integrity within Salesforce.
• Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce. 
• Evaluate technical solutions in terms of meeting business requirements. 
• Develop reporting within Salesforce. 
• Answer staff queries and ad hoc requests.

Systems Management:

• Administer, maintain, and develop core organisational systems, including our office and file storage platforms, data visualisation and ETL tools, website analytics, Digital Asset Management system, and Finance and HR systems.
• Ensure effective knowledge management across our internal systems.
• Provide support to staff on these systems, including training, and answering any queries and ad hoc requests.
• Lead the development of the visualisation of core organisational and team data, as well as managing the underlying data.
• Maintain and develop our data warehouse.
• Collaborate with our outsourced IT partner to ensure the availability, resilient operation, and development of our systems.
• Aid the development of a culture of data literacy and data-driven decision-making across Impetus.

Person specification

Essential:

• Advanced knowledge of, and significant experience with, Salesforce development in a professional context.
• Experience around ensuring compliance with GDPR and cybersecurity frameworks e.g. CyberEssentials.
• Significant experience of collaborating closely with varied non-technical stakeholders to determine requirements, evaluate solutions, and plan development.
• Experience working with agencies and partners.
• Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities.
• A proactive and solutions focussed approach.
• Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences.
• Strong project management skills.
• Ability to work independently and use initiative to manage a busy and varied workload.
• Strong attention to detail with a clear and diligent working approach. 
• Experience with MS Office suite.
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.

Desirable:

• Salesforce certification.
• Knowledge of and experience with some of our other core systems:
  • PowerBI (or similar visualisation tools)
  • Google Analytics
  • Snowflake (or similar data warehouses)
  • Fivetran (or similar ETL tools)
  • Xero (or similar Finance tools)
  • Canto  (or similar Digital Asset Management systems)
• Knowledge of T-SQL.
• Experience with cross-system automation tools e.g. Zapier, Power Automate.
• Experience in delivering cross-organisational training.

Our commitment to equality, diversity and inclusion

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement. 

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 9am Tuesday 15 April 2025.

Interviews

First round interviews will take place: 23 April 2025.

Second round interviews will take place: 30 April 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Wellbeing of Women is the women’s health charity saving and changing the lives of women, girls and babies. Our ambition is to ensure that women’s lives are not limited by their gynaecological and reproductive health.

We do this by investing in world class research, championing education, tackling taboos, influencing guidelines, policy and practice and empowering women to advocate for themselves.

The charity is in an exciting stage in our evolution. We are four years into a five-year organisational strategy that is funding groundbreaking research and driving the charity to reach more women and girls through education and advocacy campaigns.

We are looking for a Digital Communications Officer to join our Communications and Campaigns team.

Our Communications and Campaigns team is growing this year. We have been changing how we communicate and campaign and are carving out a new approach to media work, political engagement, and digital mobilisation. This role will play a crucial part in raising our profile.

As Digital Communications Officer you will take a lead on social media content production on all platforms and management of our social media channels.

We are looking for someone with:

• hands on experience in social media content production, multi-media creation, be able to use content management platforms, video and design software, social media scheduling tools, digital dashboards, and email marketing systems.
• an ability to manage website content and run social media campaigns, and an understanding of SEO and digital analytics.
• very good interpersonal skills, and the ability to work confidently with external stakeholders and colleagues at all levels of the organisation.
• brilliant organisational skills, including the ability to use initiative, prioritise workload and meet short deadlines.

The ideal candidate will also be self-motivated, a strong communicator with excellent writing and speaking skills and attention to detail. They should enjoy working as part of a busy and fast-paced team.

Importantly, we are seeking someone who passionately believes in the work that Wellbeing of Women invests in to help make a difference to the lives of women, babies and their families.

This role requires good attention to detail and the ability to take initiative. We are looking for someone with a flexible, can-do attitude, a willingness to learn, and a passion for writing clear and engaging copy.

Benefits

Attractive benefits package including employee discount scheme and cycle to work scheme.

Wellbeing of Women is an equal opportunities employer.

Digital Campaigns Officer

Position Objective:

To implement and support digital campaign advocacy programmes for PETA and other PETA entities, including e-mail marketing programmes and online petitions

Term of Employment:

Full-time

Location:

Hybrid in London or remote (with monthly attendance to the London office)

Reports To:

Digital Campaigns Manager

Salary:

£30,000 - £32,000

Primary Responsibilities and Duties:

• Support the advocacy e-mail programme by writing, building, and/or sending e-mail marketing broadcasts on behalf of PETA and other PETA entities  to increase engagement with or awareness of campaigns
• Maintain and regularly update digital campaign action alerts, which may include updating campaign targets, ensuring the accuracy of the text, and writing campaign updates
• Build and publish action alerts or petitions on PETA’s and other PETA entities’ websites
• Analyse and test the success of e-mail engagement
• Track and analyse the success of action alerts
• Launch and analyse the performance of Facebook ads
• Problem solve technical problems related to action alerts and emails
• Assist the digital campaigns manager with e-mail list management, data hygiene, and growth
• Write blogs to raise awareness of PETA’s campaigns and animal rights issues
• Perform any other duties assigned by the supervisor

Qualifications:

• Experience in e-mail marketing and marketing automation
• Knowledge of Google Analytics 4 preferred
• Knowledge of Facebook ads preferred
• Knowledge of HTML an advantage but not essential
• Intermediate knowledge of photo editing using Photoshop or Canva
• Experience with e-campaigning tools such as Engaging Networks preferred
• Knowledge of the latest digital marketing trends
• Excellent analytical skills
• Excellent attention to detail
• Demonstrated excellent written and verbal communication skills
• Ability to work well under pressure and meet tight deadlines
• Demonstrated ability to work independently and as part of a team
• Strong work ethic with a focus on efficiency, patience, a positive attitude, and innovative ideas
• French and/or Dutch language skills are a strong advantage but not a requirement
• Knowledge of animal rights issues and PETA campaigns
• Adherence to a vegan lifestyle is strongly preferred
• Ability to advocate the organisation’s positions on issues to the public in a professional manner
• Commitment to the objectives of the organisation

Direct Marketing Manager-Acquisition at the Disasters Emergency Committee delivers key direct marketing activities during appeals for major disasters. You will work with the Direct Marketing Manager-Retention to deliver a programme of supporter communications to feedback to donors on the impact of their donations and to retain their future support. 

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies,
• Implement the direct marketing strategies during each appeal with income maximisation and supporter acquisition as the key focus,
• Manage the capturing and analysis of results to ensure channel optimisation between appeals,
• Lead the benchmarking process of DEC Member Agency fundraising performance.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships.

You must have strong direct marketing experience with a focus on high volume donor acquisition. Demonstrable knowledge of offline marketing techniques in press, outdoor, direct mail and telephone. A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

Ideally you will have experience of working in the international humanitarian aid sector, have used Salesforce and Salesforce Marketing Cloud and Google analytics.

You must have excellent communication skills both written and spoken, with the ability to write compelling and emotive fundraising copy. Significant technical marketing expertise across a range of direct marketing channels. Excellent numeracy, budget development, planning and project management skills.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters and keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

Are you a highly motivated and dedicated Communications professional looking for a role where your skills can make a real difference? The Catholic Diocese of Portsmouth is seeking a Communications Manager to lead its communications function and ensure effective, engaging, and mission-focused messaging across our Diocese. This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

The Communications Manager is responsible for developing and implementing effective professional internal and external communications strategies for the Diocese to support the Diocesan Bishop and senior leaders as part of the Mission of the Church. You will lead and manage a small, dedicated communications team of two direct reports: Creative and Digital Communications Officer and Webmaster.

As Communications Manager you will oversee the Diocese’s media relations including proactive engagement with journalists and responding to press inquiries. Produce high-quality written and visual content, including newsletters, social media posts, and annual reports. Manage and enhance the Diocese’s digital presence, including website and intranet development. Support key diocesan campaigns and initiatives to increase engagement and giving. Represent the Diocese at events, with occasional travel across the Diocese including the Channel Islands. Some out-of-hours availability is required and a full clean driving licence and access to own transport. This role ensures consistency and professionalism in all communications, to promote the Diocesan vision of bringing people closer to Jesus Christ through his Church.

The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, ‘You Will Be My Witnesses.’

This role is based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA. Offering a competitive salary of £45,000 - £48,000 depending on experience, working 37.5 hours per week. Employee benefits include 25 days holiday plus bank holidays, life assurance and employee wellbeing, contributory pension scheme, free onsite parking.

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

Come and be part of our mission!

1. Main Duties

Communications Strategy

• Design, develop, and implement the Diocese’s Communications Strategy which is fully aligned with the Diocese ten-year Mission plan.
• Research and identify appropriate methods and channels including secular and religious media to raise the Diocese’s profile and in turn that of the Catholic church.
• Collaborate with partners, such as the Bishops Conference of England and Wales to help shape and influence public policy aligned with Diocesan objectives.

 External Communications

• Proactively identify opportunities for promoting positive news about the work of the diocese and enabling the Diocesan Bishop to contribute to thought leadership and public debate on relevant policies.
• Drafting material appropriate for publication.
• Arranging video to support key diocesan publications such as Bishops Pastoral Letters.
• Build and develop the Diocese’s links with press and media to support strategic objectives.
• Act as the point of contact for sensitive news, advising the Bishop and senior staff about media handling.
• Act as the Diocesan spokesperson when required, providing a positive and supportive representation of the Catholic Church and the Diocese.
• Develop and implement a Crisis Communications Plan, crafting media statements and briefing senior colleagues on media lines to take.
• Organise media training for senior clergy and lay leaders as required.
• Work with Bishops Office to deliver the weekly E-News, being responsible for editorial control and compliance with relevant regulations, e.g. copyright law
• Work with parishes to support our stewardship journey, including developing compelling good news stories about the work of the Catholic Church.  

Internal Communications

• Work closely with HR to Oversee and improve the management of internal communications to foster transparency and engagement.
• Take overall responsibility for organising monthly team briefings for the department of Administration and for other ad hoc events involving parish employee’s clergy and volunteers.
• Manage communication channels such as the intranet, regular newsletters, and staff briefings to ensure alignment with Diocesan values and goals.
• Work with Bishops office on key publications such as the annual directory.  

Website and Digital Presence

• Oversee the ongoing improvements in the functionality of the Diocesan website, ensuring it is engaging, user-friendly, up to date and supports the Bishop’s vision.
• Introduce interactive and video content to enhance user experience.
• Support parishes in developing and maintaining their local websites.

 Support to Key Departments

• Collaborate with key departments to design and implement tailored communication strategies. For example, Safeguarding.
• Provide tools, templates, and guidance to ensure consistent and effective messaging across departments.
• Act as ‘brand champion’, developing, overseeing and implementing brand guidelines to professionalise and standardise all external communications output, whether it emanates from within or outside the Communications department.
• Build and maintain strong positive working relationships across the DSAS and wider Diocese to support the successful delivery of the communications strategy'

Meeting Attendance and Reporting

• Attend meetings of the Finance Audit and Risk Committee and any other meetings required, to provide briefings, regular written reports and seek approvals as needed from the Board of Trustees about Communication related matters.
• Support the work of Multidisciplinary meetings that may be called form time to time to deal with extraordinary events.
• Attend in person meetings in parishes across the Diocese where sensitive matters indicate that an in-person meeting is preferable.
• Professional approach to Online meetings.

Team Management

• Provide leadership, direction, and line management to the Communications team, ensuring objectives are met.
• Conduct regular one-to-one meetings and annual performance appraisals.
• Promote collaborative working within the team and across the Diocese.
• Monitor and evaluate team performance against individual and collective objectives.

 Ad Hoc Duties

• Carry out additional duties as requested by the Bishop, senior clergy, or the Chief Operating Officer.

2. Values

• Maintain the ethos and values of the Catholic Church, positively promoting its teachings and activities.
• Role model the Diocese’s core values of integrity, dignity, excellence, accountability, and stewardship.

Communications Manager - Person Specification

Competence, Expertise and Knowledge:

Essential

• Bachelor’s degree in journalism, strategic communications, or equivalent.
• Minimum 5 years’ experience in communications at a senior level, ideally in a mission-focused, charity or public sector organisation.
• Demonstrate excellent levels of written and verbal communication, with the ability explain complicated issues fluently and persuasively.
• Capable of Analysing complex situations and provide advice to senior managers.
• Contributing to resolving the problem with the ability to anticipate and resolve problems before they arise.
• Demonstrable experience developing, managing and motivating teams/individuals to ensure success
• Proven experience in developing and implementing communication strategies.
• Comprehensive understanding of the modern media landscape.
• Experience in crisis communication planning and response.
• Advanced proficiency in Microsoft Office and CRM platforms.
• Numerate and Excellent writing and presentation skills.
• Understanding of relevant legislation including data protection and copyright.
• Knowledge of and commitment to the teachings of the Catholic Church, and a positive approach to work.
• Experience in budget management.
• Some out-of-office hours may be required on an ad hoc basis.
• Must be able to travel across the Diocese, including the Channel Islands.
• Full Clean Driving Licence and own transport.

Desirable

• Membership of relevant professional bodies such as Chartered Institute of Public Relations, Chartered Institute of Journalists.
• Experience in working with and managing volunteers.
• Experience in Charity sector communications.

How to Apply

Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying (no more than 2 sides A4).

The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.

Closing date is Saturday 3rd May 2025, at 6.00 pm.

Interview Details

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

This position is subject to the completion of an initial probationary period of six months.