Digital Jobs
Age UK's IT Service Management Team is looking for an experienced ITSM administrator to take on a new role of ITSM Lead.
Reporting into the ITSM Service Desk Manager, you will be able to demonstrate a strong understanding of our ITSM platform and evidence working with multiple diverse stakeholders. This is a hands-on role configuring the platform and its various modules.
We integrate to multiple systems so a good understanding of these is essential. Experience of integrations would be beneficial.
Automation is key to our success in supporting business objectives so the role holder will have practical experience of implementing digital workflow to solve business problems. Using a blend of technical awareness and strong communication skills, you'll lead the ITSM automation backlog for Age UK. Our ITSM platform is built on Hornbill.
You'll be responsible for the line management of the Junior Hornbill administrator, supporting and working with them to bridge the gap between technical aspects and customer requirements to automate IT and other business processes using our ITSM
platform Hornbill.
Please note this role is hybrid and predominantly you will be working from home, with occasional visits to one of our regional offices in London, Blackpool, Devon or Warrington. Your linked office is where you are located closest to. Travel costs to your linked office are the responsibility of the postholder and are not covered by the charity.
Must haves:
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
* Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum.
* Internet connectivity: Wired / ADSL / Fibre.
* Stable and safe working environment.
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UKs IT Service Management Team is looking for an experienced ITSM administrator to take on a new role of ITSM Lead.
Reporting into the ITSM Service Desk Manager, you will be able to demonstrate a strong understanding of our ITSM platform and evidence working with multiple diverse stakeholders. This is a hands-on role configuring the platform and its various modules. We integrate to multiple systems so a good understanding of these is essential. Experience of integrations would be beneficial.
Automation is key to our success in supporting business objectives so the role holder will have practical experience of implementing digital workflow to solve business problems. Using a blend of technical awareness and strong communication skills, you'll lead the ITSM automation backlog for Age UK. Our ITSM platform is built on Hornbill.
You'll be responsible for the line management of the Junior Hornbill administrator, supporting and working with them to bridge the gap between technical aspects and customer requirements to automate IT and other business processes using our ITSM platform Hornbill.
Please note this role is hybrid and predominantly you will be working from home, with occasional visits to one of our regional offices in London, Blackpool, Devon or Warrington. Your linked office is where you are located closest too. Travel costs to your linked office are the responsibility of the postholder and are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
* Broad and extensive experience of automating processes using workflows and administrating within an ITSM platform. A, I, P
* Strong communication skills and the ability to work collaboratively in a team, stakeholders and customers. A, I, P
* Problem-solving abilities along with strong analytical skills and attention to detail to identify and address issues within an ITSM platform and its integrations. A, I, P
* Technical awareness to interact with utility scripts and gather technical details for reporting. A, I
* Basic knowledge of scripting. A, I
* Experience with ITSM requirements capture and documentation. A, I, P
* Good understanding of the implementation of IT Service Management best practice principles, and agile delivery. A, I, P
Great to haves:
* ITIL v3/v4 foundation
* SQL
* Power Bi
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
Additional Information
* Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum.
* Internet connectivity: Wired / ADSL / Fibre.
* Stable and safe working environment.
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
£40,500 - £44,100 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
This is a unique chance to play a pivotal role in driving impactful external communication strategies that support Individual Giving and Events and Community Fundraising. As a key player in the Strategic Communications, Campaigns and Brand team, you’ll enable the integration of mass fundraising activities into wider organisational communications, inspiring action to fund life-saving initiatives that help men navigate prostate cancer.
Supporting the Head of Strategic Communications, Campaigns and Brand in embedding and developing our Business Partnering model. A major part of the role will be enabling the integration of Mass Fundraising activity into the wider communications plan to enhance results from our communications.
You’ll guide the planning process for projects and campaigns to grow fundraising revenue, support our community and improve outcomes for all men affected by and at risk of prostate cancer.
Please note this role is known internally as Communications Business Partner (Mass).
What we want from you
You’ll have proven expertise in communications business partnering, with experience in mass or public fundraising. Working within our Strategic Communication team, you’ll have a strong understanding of campaign planning tools like OASIS and a solid grasp of PR, social media, and integrated marketing strategies. You’ll be an exceptional communication and stakeholder management skills, with the ability to simplify complex information for diverse audiences in particular mass fundraising engagement.
As natural collaborator, you’ll have skills in influencing, coaching and motivating teams to achieve ambitious results within project management.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 13th April 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 21st April 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Monday – Friday, 35 hours per week, 52 weeks per annum • Hybrid working based in Ascot, Berkshire
Passionate about marketing, events and fundraising?
This role is perfect for those with a couple of years’ experience in a supporting marketing / events role, looking to take the next step in their marketing / events career. Previous fundraising experience is essential & a qualification in Marketing is preferred.
The Events and Fundraising Executive will join our busy team, engaging in a variety of exciting projects, including the execution and delivery of our events, fundraising and membership plans.
This is a hands-on role offering a fantastic opportunity to develop your skills within a supportive and creative environment and join a team with ambitious growth plans.
Closing date: Friday 11 April 2025
As the role is located at one of our business units, LVS Ascot, we are committed to safeguarding, Prevent Duty and promoting the welfare of children and young people ages 4 - 18. The successful candidate will be required to undertake an enhanced DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SEO Manager
Location: London(Hybrid)
Salary: £53,000
£3,500 Yearly location allowance, 10% pension, 25 days Annual leave +bh, Great Maternity/Paternity options
I’m working with a well known UK charity who are looking for an experienced SEO Manager to lead and enhance the visibility and engagement of their digital estate. This role will be focus on optimising websites for search engines, improving conversion rates, and providing key insights to inform the digital strategy.
The SEO Manager, will be responsible for leading search engine performance initiatives, collaborating with internal teams to drive SEO strategy, managing a small team and analysing digital analytics. This is a great opportunity to join a forward thinking organisation and be critical in improving the digital impact that the charity has.
Skills required for the SEO Manager are:
- Previous experience managing an SEO/CRO strategy
- Confident to line manage a small team
- Knowledge of SEO best practices, compliance, and accessibility standards
- Excellent stakeholder management and communication skills
- Experience within the charity or not-for-profit sector would be advantageous
SEO Lead/Conversion rate optimisation/Digital Analytics
Understanding Recruitment is acting as an employment agency for this vacancy
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Type: 15 months, Fixed term
Hours: Full time, 35 hours
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Senior Marketing (Fundraising Products) Manager to join our team on a fixed term maternity cover basis.
Please see below for more information on what just might be your future role.
About You
You’ll be a highly creative and highly organised marketing leader able to support your team of 6 to develop effective and captivating marketing solutions to engage supporters. To do this you’ll not just be expert across the full marketing channel mix but a strong project manager, a brilliant planner and have extensive stakeholder management skills. Results driven and able to manage multiple projects simultaneously, you will also have strong people management skills and grow and develop your team. A unique role that works across all of fundraising, brand and digital, this is a really exciting opportunity for a creative marketing planner or senior account manager.
About the Role
This is a really pivotal role that leads the development of campaigns and channel plans to grow our fundraising products. You and your team are the interface between the product owners and brand, digital and content and ultimately the supporter ensuring effective and best in class marketing solutions that deliver measurable results. The role leads a team of six to develop clear marketing plans, developing and measuring results across the full channel mix. It leads the development of highly effective and inspirational creative and ensures we plan and schedule activity to target audiences.
Strong stakeholder management skills are critical as you and your team interface across the Charity.
About the Team
Leading an experienced and committed team, you’ll support them in delivering best practice across their product areas. Continually developing their skill sets and knowledge is essential and ensuring they are embedded in the product teams as well as developing a strong and supportive culture in this team.
Charity People is delighted to be partnering with an incredibly inspiring health charity to help them find an experienced and motivated data professional to create an organisational data strategy and help revolutionise their approach to data.
You'll thrive on working with supporter data to make processes better, using automation to improve donor experience, driving a mission to retain and grow their supporter base.
The organisation is in their most exciting period of change for years. They are at the start of a large digital transformation programme, overhauling their current systems in multiple areas. As part of this, they are replacing their fundraising database and want to make sure their supporter data is connected and used well across the whole organisation.
They have recently started the project and chosen a CRM and partner to deliver it, but now they need someone to spearhead the data angle and drive the project forward alongside the Strategic Transformation Project Manager and Data Manager.
We are looking for someone who has either led or been heavily involved with a CRM migration before. The successful person will understand the importance of putting data at the heart of driving decision making, and the importance of customer or supporter journey and acquisition.
This is a real opportunity to build an incredible legacy within a passionate charity, building on great work that's been done so far and helping to take it to the next level.
This role is an 18-24 month contract at present, though we anticipate other opportunities may present themselves at the end of this interim period. Our client's HQ is in the Warwickshire area and due to the nature of the role, the successful candidate will need to commute in on average 1-2 days per week, though some weeks not at all. Ultimately, you'll be driven by the needs of the project.
If you have a background in data excellence and being part of Data migrations or transformations in the past, we'd love to hear from you. Feel free to drop me a line or give me a call directly.
There is real opportunity within this role to be exposed to all areas of a nonprofit organisation as you build relationships across all team and witness them also joining up data from their shops to their finance team too. This is a rare and wonderful opportunity to leave a massive imprint on a household name.
Please note that due to an organisational need to get this position filled, we may close this before the stated date, should our client deem there to be enough suitable applicants.
If you are interested in this new role, please email your most recent CV to Neil Hogan at Charity People.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
DATA SELECTIONS EXECUTIVE
Salary: £26,000 - £32,000 per annum
Reports to: Senior Marketing Data Manager
Department: Marketing, Fundraising and Engagement
Contract: 12 month fixed-term contract / internal secondment
Hours: 35 hours per week
Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)
Closing date: Sunday 13 April 2025, 23:55
We may close this role earlier than stated if we receive a large amount of interest, therefore early application is encouraged to avoid disappointment.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.
We have an exciting opportunity for a Data Selections Executive to join our Marketing & Digital team. Working with teams across our Marketing, Fundraising and Engagement area, you will be involved in understanding the aims behind supporter communications and delivering accurate campaign data to fulfil this. You will create the queries within Adobe Campaign, applying segmentation and business rules to the supporter data.
What will I be doing?
Building data workflows within Adobe Campaign through the creation of segments that meet the audience objectives of the campaign brief, maximising the value of our contactable base
Ensuring the accuracy of the data extracted to prevent any negative supporter experiences
Building database queries to provide data counts and analysis to teams across MFE
Providing data extracts to support business processes and campaign selection requirements
Ensuring that all selections and administrative tasks are scheduled in line with the campaign planning schematic
Maintaining all data selections documentation and working processes
Maintaining the campaign stem code database, ensuring it is kept up to date and can deliver future insight needs.
What skills are you looking for?
Some experience of selecting data for marketing
Good knowledge of supporter / customer databases
Experience of using business intelligence software to interrogate
Excellent organisational and time management skills with the ability to multitask and prioritise workload
A proactive approach to work and problem solving
An ability to build strong relationships at all levels
Background in Marketing, Data/IT, or similar
A drive to learn new skills and join a leading UK organisation.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We review pay annually and aim to recognise individual performance and achievements.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
ABOUT THE ROLE
The Fundraising and Communications Executive is a new role and will play a pivotal part in advancing our communications and fundraising strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.
You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.
From a fundraising perspective, you will help drive our fundraising activities and ensure efficient administration using the newly acquired ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.
This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with donors, and using data to inform creative strategies, this could be the role for you.
JOB DESCRIPTION
Job Title: Fundraising and Communications Executive
Location: Hybrid or office-based – OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG.
Reports to: Head of Fundraising
Contract type: Permanent
Hours: Part time (22.5 hours a week)
Salary: £13.50-£14.00 per hour
JOB PURPOSE
The Fundraising and Communications Executive will play a key role in implementing OTR’s fundraising and communications strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.
This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications.
Specific role duties
Supporting the fundraising strategy
• Lead on OTR’s donor and community fundraiser stewardship through excellent communication and effective relationship management.
• Lead on the implementation of fundraising communications across channels.
• Responsible for small to medium size trust and grant applications, including horizon scanning
• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.
• Create engaging content and campaigns to drive income generation.
• Help build the small pool of regular donors.
Website and CRM maintenance
• Work with OTR’s Head of Fundraising, the Administration Manager and web developer to maintain, update and enhance the OTR website.
• Monitor website performance, user engagement and SEO trends, suggesting and
implementing improvements to enhance user experience and visibility.
• Lead on ensuring our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.
Social media
• Working with the Head of Fundraising, CEO and Volunteer Coordinator and Business Support Officer, contribute to OTR’s social media presence by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.
• Monitor social media platforms to ensure timely and appropriate responses to comments and messages.
• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.
• Regularly report on social media performance, using insights to inform future content and strategy.
• Utilise paid ads to support fundraising and training.
Email marketing
• Support the planning, creation, and delivery of OTR’s, soon to be launched, email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.
• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.
• Assist in the promotion of key OTR events, such as the Big Charity Bash and annual Great South Run and other special events.
• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.
• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.
Content creation
• Create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.
• Develop multimedia content (for example, videos and graphics) to enhance OTR’s
communication methods and increase engagement.
• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.
Brand and tone of voice
• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,
maintaining a cohesive and recognisable identity across all platforms.
• Promote OTR as the leading place to turn to for support, ensuring that our content
reflects our professionalism, reputation and expertise.
Analytics and reporting
• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.
• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.
• Provide regular reports from the CRM and other online fundraising platforms to the
Head of Fundraising.
Promote
• Promote OTR as an exceptional and specialist charity.
Equality and diversity
• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.
• Observe all relevant law relating to equality of opportunities.
• Encourage a working atmosphere where everyone is treated with dignity and respect.
Any other duties
• The post-holder will work collaboratively with all OTR trustees, staff and volunteers to provide a seamless service.
• Any other duties commensurate with the post.
PERSON SPECIFICATION
Knowledge, training and qualifications
Essential
• Understanding of charitable organisations.
• Understanding of principles of communications, marketing and fundraising.
Desirable
• Understanding of issues facing families in Havant and South East Hampshire.
Experience
Essential
• Experience of working in a communications or marketing role.
• Experience in planning, creating, and managing digital content across websites, social media, and email marketing.
• Experience in developing and managing content using online platforms including JustGiving, Mailchimp and Canva.
• Experience of managing a diverse workload in a busy environment.
Desirable
• Experience in utilising a CRM database to improve administrative systems.
• Experience in creating multimedia content, such as graphics and videos, to enhance digital communications.
• Experience in supporting fundraising initiatives, including donor stewardship and relationship management.
• Proficiency in using analytics tools (e.g. Google Analytics and social media insights) to monitor and report on digital communication performance.
• Experience in upholding and applying brand guidelines in various forms of content.
• Experience in communicating expert information/advice to wider audiences.
Skills
Essential
• Strong writing and editing skills with a focus on creating engaging, accessible, and audience specific content.
• Exceptional customer service skills with proven ability to respond appropriately and effectively to enquiries on the phone, on social media, and by email.
• Strong time and project management skills.
• Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience.
• A flexible, pro-active approach to work including the ability to work to deadlines, plan, prioritise and manage own workload.
• Strong interpersonal skills.
• Ability to work autonomously and demonstrate initiative.
• A team player committed to working collaboratively to achieve results.
• Ability to use Microsoft Office Packages including SharePoint, Word, Excel, PowerPoint, Outlook and the internet.
• Ability to learn and better utilise IT systems.
• Ability to deal with sensitive information with discretion and to always maintain confidentiality.
Other requirements
• A commitment to treating your colleagues fairly, consistently and with respect (Essential)
• An interest in and understanding of OTR’s mission and strategy (Essential)
• Resilient, creative, determined and hard working (Essential)
WHAT WE OFFER YOU
We will provide a laptop, and other necessary IT equipment to facilitate hybrid and home working.
As an employee, you will receive the following benefit package:
• Generous annual leave entitlement including bank holidays
• Flexible start and finish times between core hours of 8am and 6pm
• Flexible hours to take time off for medical appointments and caring responsibilities
• Hybrid working
• 3% employer pension contribution if eligible
• Paid sick leave
To apply
Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment).and a covering letter detailing all of the below:
- why you believe you are right for this role.
- why you wish to work at OTR.
- detailing your experience in all ‘essential’ criteria of the person specification
Registered charity number 1064275
Limited company 3333729
Funded by the National Lottery Community Fund
Supporting young people’s mental health to fulfil their potential for a brighter future
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Ataxia UK
Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Ataxia UK collaborates with the global ataxia community through our Research team, and we are on the board of the international non-profit association, Euro-ataxia. Our Services team focuses on helping everyone affected by ataxia in the UK to live their best life. We have a Helpline and Advocacy service providing information, advice, and 1-2-1 support to help people access their rights; whilst the Community Engagement service provides activities, engagement and volunteering opportunities to bring the ataxia community together and reduce feelings of isolation.
About the Role
You will be joining at an exciting time for Ataxia UK as we enter our 60th anniversary year.
Responsible for the communications officer as well as a range of external suppliers, you will lead the day-to-day communications function as a key member of the Fundraising & Communications department. Working closely with the new Director of Fundraising & Communications, you will have the opportunity to help shape Ataxia UK’s new communications and brand strategy. You will work closely with the Director and Managers from the Fundraising team to engage and cultivate our network of Friends and volunteers, celebrity ambassadors, donors and fundraisers through dynamic marketing and communications assets and materials.
Ataxia UK operates a hybrid- working policy, with full time staff working 5 days a week expected to work from our offices in Highgate a minimum of 2 days a week. This is adjusted to 1 day per week for part time.
About you
You will be a creative and dedicated communications professional looking for a new challenge and excited by the opportunity to help shape our new strategy. You will be someone who thrives in a project-management environment, as comfortable learning as you are leading, and able to work both independently and closely with colleagues and external suppliers.
Organised and details-focused, you are confident using data to help steer and focus our communications outputs. You will have a keen understanding of how the role can support our fundraising and you will have experience working closely with fundraising teams or on income-generating projects or events. As curator of our brand and messaging, you will have the skills and experience to ensure we positively represent the interests of the ataxia community, and you will be someone who shares our commitment to supporting those affected by ataxia.
Benefits of working for us.
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25 days annual leave (rising to 30 with a length of service)
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Access to a free Employee Assistance Programme & Employee Hotline
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Flexible hybrid working
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Pension scheme
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Cycle to work scheme
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Training and development opportunities
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Extra day of annual leave for your birthday
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Accredited Living Wage Employer
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Staff travel loans – 3 months pass
PLEASE DOWNLOAD OUR FULL JOB DESCRIPTION!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is thrilled to be working with a fantastic organisation as they search for a Social Media and Content Manager to support them on an initial 3-month role. The successful candidate will craft engaging content, drive audience growth, and foster meaningful connections across digital channels.
This dynamic role is central to delivering impactful, high-quality content that supports marketing goals and deepens engagement with diverse audiences.
Key Responsibilities:
- Develop and execute a digital content strategy with a 12-month content calendar.
- Plan, create, and publish content across social media, website, and email campaigns, ensuring alignment with brand identity.
- Collaborate with internal and external teams to optimise website architecture and user experience.
- Manage crisis communications in collaboration with senior stakeholders.
- Create and deliver strategies to grow engagement and community on platforms like Instagram, Facebook, YouTube, and TikTok.
- Plan and execute creative campaigns supporting audience growth and ticket sales.
- Monitor and engage with social media communities, fostering positive relationships.
- Use analytics tools to track performance and provide actionable insights to inform strategy.
- Ensure content planning is data-driven and audience-focused.
- Partner with creative teams to produce high-quality digital assets, including video and visual content.
- Showcase artistic achievements, behind-the-scenes moments, and community initiatives.
- Align content strategies with marketing campaigns and organisational goals.
- Manage and mentor the Marketing Assistant, fostering their development.
- Encourage staff contributions to digital storytelling while maintaining brand consistency.
Person Specification:
- Proven experience in content strategy, social media management, and digital marketing.
- Strong editorial skills and the ability to craft compelling audience-focused content.
- Significant copywriting experience for digital channels.
- Experience commissioning video content and managing its delivery.
- Proficiency with analytics tools for performance evaluation and strategy development.
- Experience using content management systems (e.g., WordPress) and understanding website optimisation.
- Familiarity with design tools such as Adobe Photoshop and Figma.
- Skilled in social media management tools, including Meta Business Suite.
- Excellent project management and organisational skills, capable of handling multiple priorities.
- Strong interpersonal and communication skills with a collaborative approach.
- Experience managing live streaming or digital events.
- Knowledge of SEO and digital advertising platforms.
Ability to capture handheld content for social media channels.
What’s on Offer:
- Competitive rate of £150.20 per-day + £18.69 daily holiday for the successful candidate.
- An immediate start in a fantastic organisation that harbours creativity and learning.
- A hybrid working pattern with just 2-3-days per-week in the organisation’s East Sussex location.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
We aim to get back to all successful candidate within 48 working hours.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
CEO
We’re looking for a new Chief Executive Officer to lead our vital work, bringing their expertise in data and technology and their passion for nature to drive the NBN Trust forwards.
Position: CEO
Salary: £65,575 – £68,854 depending on experience.
Location: Fully remote, working from home, with some travel.
Contract: Permanent.
Hours: 35 hours per week. Flexibility regarding working pattern.
Closing date: 9am, Friday 11 April 2025
Interviews: 1st round, week commencing w/c 28 April. 2nd round, week commencing 5 May.
The NBN Trust is a nature charity with a difference. Our mission is making data work for nature. The UK is one of the most nature-depleted countries on Earth and, if we’re to stand any hope of fixing it, we’re going to need data. Lots of data. “What gets measured gets done”, as the saying goes. We need to understand what we’ve lost and what remains. We need to set targets for nature’s recovery. And we need to measure success as nature turns the corner and starts to make a comeback.
That’s where the NBN Trust comes in. We support the entire UK conservation movement by providing public access to the wildlife data that’s needed to make good decisions for nature. We’re a conservation charity, tech charity and people charity rolled into one – a unique combination!
You’ll be responsible for:
· Driving the delivery of our strategy and vision of making data work for nature.
· Developing and maintaining excellent relationships with our partners, funders and stakeholders.
· Overseeing the day-to-day management of the NBN Trust, ensuring financial sustainability, staff performance and wellbeing, and good governance.
We’re looking for someone with a data or digital background, with a track record of overseeing the delivery a high-quality user experience through digital products and commercialising data or digital services. Passion for nature conservation is essential, as well as a desire to engage with the many natural history specialists who contribute data to the NBN Atlas. We’re looking for an ambitious individual with an agile, entrepreneurial mind-set, who can drive income generation and growth.
The ideal candidate understands what an excellent data platform looks like and how to continually evolve this to keep up with trends and developments. Attention to detail and ability to horizon-scan is key in overseeing the Trust’s projects and key work streams and ensuring good governance. The NBN Trust is a small team, with a big responsibility, undergoing a period of change, and your role will be to steer the staff through this change and deliver the NBN Trust’s strategy.
We’re a 100% remote-working charity, so you’ll need to be comfortable and effective working from home. The whole team meets up four times a year for in-person team meetings (in London and other locations around the UK). The post holder may be required to work occasional weekends and evenings.
Applicants must reside in the UK and be eligible to work in the UK.
We’re an equal opportunities and Living Wage employer. We welcome all applicants, and we’re striving to create an inclusive and diverse team. If you’re interested in joining us, please read the Job Pack – and get in touch if there’s anything you’d like to ask.
When applying, if possible, please also complete and return the EDI Recruitment Questionnaire. This is not mandatory but will ensure we can gather information across a range of questions such as ethnicity, religion, working background, etc. to monitor the diversity of applicants.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter
The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
Salary: £33,075 per annum
Location: Office based in Leeds, with travel to centres across Yorkshire
Contract: 2-year contract (with potential for extension, subject to funding)
Hours: 37 hours, full-time
Closing date: 12:00 PM Tuesday 15th April
Interviews: w/c 28th April
About Us
Together Women is an award-winning charity that supports women and girls across the North of England, with particular focus on women who are involved in, or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.
As a charity led by women and for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse and re-offending, and evoke systems change. From our network of specialist Women Centres and Services we provide tailored support across a range of pathways, including housing, mental health and wellbeing, domestic abuse, sexual abuse, substance misuse and addiction, finances and debt, and employment.
Many of the women we support have faced significant trauma, systemic barriers, and multiple disadvantages, which can contribute to their involvement in the criminal justice system. Our gender-specific approach focuses on providing holistic support to help women to overcome challenges, build on their strengths, and rebuild their lives away from the criminal justice system.
Join Our Team
- Are you driven and passionate about working within a women-centred support service?
- Are you looking for a dynamic and rewarding role working for an organisation that delivers specialist gender specific support to women and girls?
- Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate and take accountability?
What we can offer you - Employee Benefits:
- 25 days holiday increasing by one day per year to a max of 30 days, plus public holidays
- Pension scheme with 5% employer contribution
- Annual cost of living increase up to 4%
- Enhanced Training and Induction programme covering all areas of Together Women’s work
- Access to our Employee Assistance Programme with discount offers and free telephone counselling service
- Access to our online wellbeing platform
- Employee eye-care scheme and free eye tests
- Organisation wide away days
- Career development pathways
Role Summary
The Communications and Fundraising Manager is a critical role within the organisation, working collaboratively with colleagues across Together Women to increase awareness of our work, grow our external communications presence, increase digital engagement and increase public fundraising.
This is an exciting and dynamic role which will balance operational delivery of communications and fundraising activity, with a strategic approach to growing the impact of our communications and funds raised via public donations.
We’re looking for a talented and creative communicator, with previous success in the growth of communications engagement and/or fundraising, and experience implementing strategies and working to targets.
You will have experience creating compelling written, visual and verbal content for a range of audiences, and be confident managing digital channels and platforms.
You will be a positive and effective collaborator, who can build relationships internal and externally, with the skill to spot opportunities and make the most of them.
You will also have experience implementing and adhering to key compliance frameworks, such as UK GDPR, PECR and/or Fundraising Code of Practice, and experience of working with databases or CRM systems.
Key Accountabilities
External communications strategy and planning
- Develop and implement Together Women’s communications strategy to increase awareness of our work and advocate for systemic change for women within the criminal justice system.
- In line with our strategy, ensure the voices, stories and experiences of women we support are at the core of our communications strategy.
- Identify ways we can co-create communications with the women we support
- Set ambitious, achievable targets to drive growth in communications engagement and reach.
- Create and deliver our content and communications annual plan.
- Regularly report on plans and progress.
Digital communications
- Manage our website and social media channels, ensuring content is updated regularly.
- Lead the redesign of our website, with support from an external agency.
- Increase digital resources available for service users and professionals.
- Generate engaging content across our social channels, and develop channel-specific plans to increase our reach and impact.
- Utilise analytics to report on digital campaigns, track monthly performance across channels, and apply learnings to future activity.
- Supervise content across all channels and escalate concerns to senior management.
- Manage external email campaigns
Content creation
- Maintain our collection of brand assets and resources to promote Together Women's work.
- Create engaging content and resources for use across digital channels.
- Regularly attend events and activities in our centres to showcase our work.
- Support staff to self-serve resources and maintain consistent tone of voice and brand across our communications.
- Work with Services teams, Data and Impact team and Service Users to platform the voices and experiences of the women we work with, and the work our teams deliver.
Public Fundraising
- Develop and implement a new public fundraising strategy, in collaboration with Centre Managers, Directors and our CEO, with an initial target of £200,000 in the first 2 years, and ambition to significantly increase over the long term.
- Build a pipeline of opportunities, develop pitches and secure new supporters and funds, with a particular focus on Corporate, Grant Funders, Philanthropy and Community supporters.
- Increase Gift in Kind donations to support Centre and Central operations
- Develop and deliver donor stewardship strategies, to engage and retain donors long term.
- Ensure robust fundraising compliance, processes and procedures in place, and ensure regular review of this, including processing, recording and thanking donors
- Work closely with our Data and Impact team, to ensure any fundraising data is processed and stored in line with UK GDPR and Data protection principles.
Internal Communications
- Support delivery of our internal communications strategy in collaboration with Directors and Managers.
- Create and maintain all staff communications on SharePoint.
- Create and distribute regular staff updates, quarterly newsletters and staff surveys.
- Support planning and delivery of key staff events, such as our annual staff away day.
PR and media
- Identify media opportunities, and support Centre teams to generate local media coverage, and identify opportunities for national media coverage.
- Ensure robust processes are in place for securing and recording media permissions.
- Draft press releases as required, and create PR templates.
- Conduct media monitoring, and manage our archive of media coverage.
- Ensure clear processes in place for managing emergency media responses.
- Handle day-to-day, communication queries, internally and externally.
General communications support
- Support the HR team to compose job adverts and identify advertising channels to attract a diverse range of candidates.
- Support minute-taking in key meetings.
- Support the management of our main Admin mailbox where necessary.
- Represent Together Women at external events.
General duties
- Support and embody the mission and values of Together Women.
- Adhere to all organisational policies, code of conduct, and practices.
- Complete all mandatory organisation training.
- Actively promote equity, diversity and inclusion, and work in line with our Ethical Framework.
- Treat personal or sensitive information and data about organisations, clients, staff and projects in line with UK GDPR and Data Protection principles.
- Carry out other associated duties as needed, in line with the broad remit of the role.
please note these accountabilities do not form part of the Communications and Fundraising Manager’s contract of employment, and may be subject to amendment as the organisation's needs evolve.
Role Requirements / Person Specification
Experience and knowledge
Essential
- Demonstrable experience of working in a similar role, ideally in the non-profit/charity sector.
- Experience working in a target-led role, with a proven track record of successful fundraising and/or marketing communications growth.
- Experience working within digital communications.
- Experience of content design, creation and optimisation, working with tools such as Canva.
- Experience of using content management systems, ideally WordPress.
- Excellent copywriting and editing skills, the ability to inform and inspire, and tailor messaging for different audiences.
- Experience creating content and developing channel and platform-specific content strategies
- Experience of managing social media channels and producing regular content.
- Strong organisational skills, ability to manage multiple deadlines and effectively prioritise
Desirable
- Fundraising or Communications qualification
- Experience managing communications and fundraising compliance
- Experience working in a small or medium-sized charity
- Experience using database or CRM systems
- Experience delivering email engagement campaigns and using email delivery platforms
Skills and Abilities
- Strong communication skills, written, verbal and active listening.
- An articulate and confident communicator.
- Ability to influence, inspire and negotiate effectively.
- Strong interpersonal skills and ability to build positive relationships, internally and externally.
- A team player, who works collaboratively and flexibly to achieve outcomes.
- Ability to manage your own time and workload efficiently, prioritise and meet deadlines
- A desire to respond positively to change, learn from mistakes and celebrate success
- Budget management and financial planning
- A positive and creative approach to working with a limited budgets
Other Requirements
- Fluent use of Microsoft 365 and IT equipment
- Able to travel locally, regionally and nationally, on occasion.
- Able to work some evenings and weekends (infrequent)
- Commitment to and understanding of safeguarding
- Commitment to undertake learning opportunities and continuing professional development.
- Commitment to anti-discriminatory practice and anti-racism, and the application of equity, diversity and inclusion principle to all areas of work.
- Commitment to upholding the rights of people facing disadvantage in the Criminal Justice System.
The post holder is expected to work within policies and procedures of Together Women and work in line with our values and behaviours within our Ethical Framework, which includes a commitment to anti-racism principles, and a commitment to supporting and promoting equity, diversity and inclusion withing the workplace so everyone feels safe and supported.
Notes
- We actively encourage applications from Black, Asian, and other racially minoritised communities, who are currently underrepresented within the charity sector.
- This post is open to women only as a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Due to the nature of our work, it will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions which are not protected under the Act. Whilst this is a necessary requirement, we actively encourage applications from women with lived experience of the criminal justice system.
The client requests no contact from agencies or media sales.
The Baptist Union of Great Britain is made up of more than 1,800 churches, regional associations and colleges across England and Wales. We are looking for someone with specialist skills to manage our website and national emails. The site requires ongoing design, development and maintenance alongside training of team members. This needs a strong creative eye both visually and strategically as well as in terms of digital content and design. The Christian and cultural landscapes continue to evolve rapidly, so the post requires confident technical skills and abilities.
The right person will be able to demonstrate their experience of working with content managed website solutions and expertise with creating and managing bulk emails. Used to working with precision, great accuracy and with a strong eye for detail,.
For more information, please follow the link to the full job description. The closing date for applications is 9.00am on Monday 7 April, and interviews will take place at our Didcot offices on Tuesday 15 April.
The client requests no contact from agencies or media sales.
King’s Trust International is seeking a dynamic and strategic Head of Marketing to elevate our brand, expand our global reach, and engage key stakeholders in our mission to empower young people worldwide. As we mark our 10th anniversary, this is a pivotal moment to shape the future of an internationally respected charity. With major campaigns launching and high-profile events such as the King’s Trust Awards and Goodwood Partnership, we need a visionary leader to craft compelling stories, drive impactful campaigns, and amplify our presence across multiple platforms.
Reporting to the Director of Marketing, Communications & External Affairs, you will develop and execute a marketing strategy that resonates globally while staying true to our heritage. Your work will span multi-platform campaigns, digital engagement, content creation, and brand management, ensuring a consistent and powerful message. You will collaborate with teams across Australia, Canada, New Zealand, the UK, and the USA, while leading a high-performing marketing team and managing key external partnerships. Creativity, data-driven decision-making, and the ability to work at pace will be essential.
This is a rare opportunity to shape the future of a globally respected charity, driving real impact through world-class marketing. If you have a track record in brand strategy, digital marketing, and stakeholder engagement, and are ready to take on a role where your work will make a tangible difference, we’d love to hear from you
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.