Digital fundraising manager jobs
Direct Marketing Acquisition Manager (Direct Response)
You will develop and oversee a specialist area of direct response marketing, taking responsibility for paid media activity resulting in giving and prize-led support, and the associated programme and products. You will ensure the highest standard of quality and compliance, across a diverse programme mix. You’ll manage significant income and expenditure budgets and deliver exceptional fundraising campaigns to drive an ambitious growth plan, accelerating progress towards a cure.
Collaborating with different teams across the charity, you’ll be planning, managing and delivering the direct marketing programme across a range of media including digital, TV, telephone, and print. Activities in the acquisition portfolio are diverse; from delivering an established, successful core programme to playing an important role in exciting cross-organisational projects.
You’ll work with a team of three across a range of channels, media and projects at the charity; speaking to range of audiences with one theme in common – compelling people to stand with us for a cure.
Key Responsibilities:
Programme and campaign management
· Lead the development and delivery of the direct marketing acquisition programme and strategy, with a particular focus on the direct response elements.
· To be responsible for reviewing and developing our Weekly Lottery Strategy to maximize income.
· Oversee the delivery of the direct response acquisition campaigns; ensuring they are in market on time, on budget and on brand.
· Deliver consistent, structured testing to ensure continuous improvement. Where appropriate and worthwhile, ensure testing is applied to all activity and reviewed with recommendations acted upon.
· Involvement in charity-wide projects and groups; putting supporters at the heart of what we do, as well as playing a key role in the delivery of our Fundraising & Marketing Strategy.
· Management of all key acquisition suppliers including routine reviews, briefing, optimisation and general relationship management.
· Annual planning of acquisition direct marketing; including input to operational planning and development of relevant marketing plans.
· Ensure the campaign planning and delivery cycle is adhered to across the team, and all stakeholders are well managed.
· Ensure routine end of campaign reviews and analysis (with suppliers as well as your own), with proactive adaptation of plans to optimise results.
· Ensure contingency plans and activities are in place to close any expected income gaps.
People management
· Management and development of a team of three, with two direct reports.
· Empowering team members to succeed and grow with clear, SMART goals and development plans in place.
· Complete routine 1-1 meetings and annual appraisals with direct reports.
· Developing a high performing team who work collaboratively across the charity.
· Agency relationship management across a variety of partners and suppliers, from building relationships and negotiating, to contract and routine performance reviews.
· Working closely with the Supporter Care and Data teams to ensure the acquisition activity and processes are well understood and that they can support the team as best possible.
Budget management and reporting
· Annual budgeting of direct marketing programmes and campaigns.
· Regular forecasting in line with the annual cycle, making recommendations around budget allocation and managing expectations throughout.
· KPI tracking, trend analysis and interrogation of results at all levels.
· Regular financial performance reporting.
· Programme optimisation to ensure contribution targets are met and contingency planning as required.
· Detailed reporting geared towards a longer-term view of performance, covering long-term & ROI modelling, lifetime value and considering supporter experience and engagement.
What we are looking for:
· Budget management experience – preferably across expenditure and income
· Campaign management – specifically direct marketing campaigns
· Media planning experience – across a range of media types
· Agency management – including creative and professional acquisition fundraising agencies as well as others such as printers and market researchers
· Demonstrable people management experience
· Ability to understand complex data sets and compile meaningful reports and analysis
· Excellent attention to detail
· Strategic and critical thinking
· Getting the best out of people and agencies
· Understanding of compliance in direct marketing
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £44,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
The client requests no contact from agencies or media sales.
Purpose of Post: The Events Coordinator will help to plan, promote and deliver a diverse programme of online and in-person events that reflect the organisation’s mission to support, empower and amplify the voices of people with lived experience of mental illness. These will include outreach sessions, campaigning events, open forums, creative workshops, community engagement activities, fundraising events, awareness days and partnership events.
The post-holder will ensure all events are accessible, inclusive, trauma-informed and well-organised, working closely with the Engagement & Campaigns Manager, project teams, volunteers and external partners.
Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.
Key Duties and Responsibilities
Planning and Coordination
- Develop and maintain an annual events calendar covering outreach, campaigns, creative sessions, open forums, workshops and fundraising (both online and in-person).
- Lead on the end-to-end planning of online and in-person events including aims, audience, format, accessibility needs, timelines, budgets, venues, equipment and staffing.
- Prepare event plans, schedules, risk assessments and checklists to ensure smooth delivery.
- Liaise with venues, suppliers and partners to negotiate costs (ensuring value for money), confirm bookings and arrange logistics.
Promotion and Communications
- Produce accessible event information and promotional materials, working with colleagues to ensure inclusive language, imagery and formats.
- Use social media, website updates, e-newsletters and community networks to publicise events.
- Maintain event booking systems (e.g. Eventbrite, online forms), manage attendee lists and respond promptly to enquiries.
Event Delivery
- Act as point of contact on the day of events, ensuring smooth set-up, running and pack-down (including seating, signage, technology and accessibility adjustments).
- Brief staff, volunteers and facilitators on their roles and responsibilities before and during events, to ensure clarity of roles.
- Greet attendees, speakers and partners; creating a warm, inclusive and trauma-sensitive environment.
- Monitor timing, technical requirements (e.g. microphones, presentations, online platforms if appropriate) and respond to any issues that arise calmly and adapt plans where needed.
Community Engagement and Stakeholder Support
- Build strong relationships with partner organisations, community groups, local charities, the council and health & social care stakeholders.
- Represent the organisation professionally at meetings, outreach events and networking opportunities as necessary.
- Support delivery of awareness campaigns, public consultations and community engagement activity.
Volunteer Coordination
- Support the recruitment, induction, supervision and recognition of event volunteers.
- Provide clear instructions and create a positive, supportive environment for volunteers.
Monitoring, Evaluation and Reporting
- Collect and analyse event data, including attendance, demographics, costs, outcomes and feedback (e.g. surveys, informal feedback, Mentimeter)
- Produce reports and summaries to evidence impact, support funder reporting and inform future planning.
Finance and Administration
- Work within agreed event budgets, tracking expenditure and income, and seeking value for money.
- Process invoices, petty cash and expenses in line with Hear Us, financial procedures.
- Maintain an organised system for event documentation (e.g. booking forms, contracts, attendance, risk assessments, evaluations).
Safeguarding, EDI and Health & Safety
- Ensure all events comply with safeguarding, data protection, confidentiality and health & safety policies.
- Ensure events are inclusive of people from diverse backgrounds and are accessible to people with a range of mental health needs and disabilities.
- Report safeguarding concerns promptly following internal procedures.
Other Duties
- Attend staff meetings, supervision, training and development opportunities.
- Contribute to a positive, collaborative and learning culture.
- Carry out any other reasonable duties within the scope and spirit of the role as requested by your line manager.
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.
The above items outline the main duties and responsibilities of the post and are designed to give an accurate flavour of the nature and scope of this post. However, they do not represent an inclusive list of all the duties required
The Vacancy
Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Challenges Lead’ to be based from anywhere in the UK that Islamic Relief has an office. These office locations include; London (Whitechapel/Waterloo), Leicester, Birmingham, Manchester, Bradford and Glasgow.
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Job Purpose:
- To coordinate the development and delivery of Fundraising Challenges Events, nationally and internationally, with the objective of engaging the community on a grass-roots level in line with the IRUK fundraising strategy
- To work closely with the Community Fundraising team to promote the mass participation of events that will lead to participation and fundraising
- To deliver stewardship journeys for participants and supporters
- To successfully project manage multiple national fundraising initiatives.
The successful candidate must have:
- Proven experience in challenges coordination and/or management
- Significant experience of fundraising through organising and delivering challenges, and/or mass participation activities
- Experience of the development, delivery, monitoring and evaluation of plans and budgets
- Experience of delivering exceptional donor/customer care
- Experience in supporter stewardship
- Experience of using a range of effective communication channels to promote fundraising activities
- Experience in negotiating and managing contracts with vendors and suppliers
- Experience of managing own workload effectively, planning and organising work to meet deadlines
- Experience of working effectively without close supervision dealing with problems as they arise
- Experience and comfortability of working within a fast-paced environment
- Experience working with and supervising volunteers
- A thorough understanding of the different types of fundraising challenges
- Good understanding of charity law, policy and regulatory environment within the charity sector
- Knowledge of the Fundraising Regulators code of practice
- Able to work flexible hours (including unsociable hours and weekends)
- Proficient use of Asana, Trello or other project management tools
- Excellent event/challenge management skills – from conception, promotion to production and delivery
- Excellent attention to detail and ability to produce correspondence to a high standard
- Creative thinking skills
- Able to exercise diplomacy where required
- Excellent communication skills – written, oral and listening with the ability to communicate sensitively and effectively with a diverse range of individuals who may be supporters, participants, donors or volunteers
- Strong project management and team coordination skills, including the ability to use planning tools
- Strong networking skills
- Proven organisational skills with the ability to work on multiple activities at one time
- Excellent administration skills – able to keep thorough, accurate and up to date records
- Competent user of Raisers Edge, Microsoft D365 or other relationship management databases
- Understanding and experience of health and safety regulations and risk assessments in relation to organising events and challenges
- Educated to ‘A’ level or equivalent
- Knowledge of Microsoft Office software in particular, Word, PowerPoint, Excel and Outlook
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Cambridge Science Centre
For more than ten years, Cambridge Science Centre (CSC) has been sparking
curiosity and a love of STEM (science, technology, engineering and mathematics) in
young people across the East of England.
Job Description
This role is central to positioning CSC as the leading small-to-medium-sized science
centre and STEM engagement organisation in the UK. Working with the CEO and
Directors, you will help identify opportunities, shape CSC’s marketing strategy, and
translate that into an objective-led plan of action. You will be responsible for all CSC
marketing campaigns and activity, owning the brand and its development across all
key audiences, including the public, community groups, teachers and school leaders,
corporate CSR teams, and educational grant providers.
You will lead CSC’s marketing partnerships and publicity channels, including the
website, social media, YouTube, and press contacts. You will set the strategic
direction that informs our creative approach, energising staff to push creative
boundaries across video, social media, digital platforms, and live engagements.
In addition, you will ensure the organisation is supported with up-to-date collateral
across all major functions and initiatives, while fostering a customer-focused approach
through media and marketing skills training across the organisation.
Key Responsibilities
● Develop and manage all CSC marketing and advertising activity, strategically
prioritising initiatives to achieve annual targets within the marketing budget.
● Own all aspects of CSC’s brand and the development of CSC’s storytelling
framework, ensuring content consistently communicates impact, inclusivity,
scientific curiosity, and community value.
● Support the CEO in the development and revision of a multi-year marketing
strategy, identifying top-priority objectives for focused campaigns which you
will then own.
● Maintain a cross-organisation annual marketing plan and quarterly update
schedule with key staff members to help identify ongoing opportunities to
promote CSC activities, products, community engagements and programmes.
● Working with the broader CSC team, create and manage a marketing content
development plan, including case-studies, blogs and social-media threads, to
best seize publicity opportunities and achieve annual marketing objectives.
● Establish annual marketing targets, and own and track marketing metrics
across all key audiences, including the public, schools, community groups,
corporate partners, and the informal education sector, including quarterly
reports on progress.
● Identify and manage marketing risk for the organisation, including considered
fast-response on public platforms as appropriate.
● Develop and manage all CSC marketing relationships with partners and
press.
● Own all press and publicity channels, driving up quality engagement with CSC
through the CSC website, social media, YouTube, etc.
● Create and manage a CSC collateral database, ensuring responsiveness to
business development priorities.
● Empower and upskill CSC staff to actively support marketing campaigns and
storytelling efforts.
3
● Ensure that community and partner engagements are effectively supported
with marketing and awareness-raising initiatives.
Person Specification
Essential Criteria
● Significant experience in a senior marketing role, including annual budget
planning, press engagement, and campaign management.
● Proven experience in brand development and stewardship of brand identity.
● Experience in managing publicity channels, including websites and social
media.
● Experience in setting marketing targets and measuring progress to achieve
specific business development objectives.
● Experience in business-to-consumer advertising, ideally within a family, youth,
or event-oriented organisation.
● A people person: you enjoy working with others to help bring their stories to life.
● Excellent verbal and written communication and presentation skills.
● Driven to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and
partners across a wide range of projects.
● Competent with digital tools, comfortable working with digital content and
analytical platforms.
Able to achieve a satisfactory enhanced DBS check.
Desirable Criteria
● Business-to-business marketing, and business partnership marketing
experience
● Relevant business, charity or educational press contact network
● Work with community- and value-based organisations
● Experience in developing and maintaining product and marketing collateral
● Experience in science communications or of working with families, adults and
children
● Customer service skills and experience
● Level 3 or equivalent qualifications in a STEM subject
● Full clean driving license
This is your opportunity to make a real difference in an extra special year for Nottingham Hospitals Charity!
Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.
As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £64million in 19 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.
For 20 years, Nottingham Hospitals Charity has supported Nottingham University Hospitals NHS Trust (NUH) to enhance patient care, support staff wellbeing, and fund pioneering research across our hospitals. 2026 marks our 20th anniversary, and we’re planning a year-long programme of celebration to raise our profile, strengthen our partnership with NUH, thank our supporters, and inspire new donors for the years ahead.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
About the Role
This is a unique opportunity for a creative and organised professional to lead the planning and delivery of our 20th Anniversary Year programme. The postholder will coordinate a series of flagship events and campaigns including a launch exhibition, community festival, staff celebration week, and anniversary gala. They will work closely with colleagues across the Charity, NUH Care Groups, corporate partners and community groups to bring the year to life. The role blends project management, events coordination, marketing, and relationship-building, with a strong focus on logistics, delivery, and data capture.
Key Responsibilities
Programme Coordination:
- Lead day-to-day delivery of the 20th Anniversary programme, ensuring activity is on time, on brand, and on budget.
- Develop and manage project plans for each quarter’s flagship event and supporting campaign.
- Liaise with suppliers, venues, sponsors, and creative agencies to deliver events and collateral.
- Monitor budgets, process invoices, and prepare regular progress updates for the Director of Fundraising and Communications.
Events and Campaign Delivery:
- Oversee logistics and promotion for our main anniversary events:
- Anniversary Launch & Impact Exhibition
- Community Celebration
- NUH Staff Celebration Week & BBQ
- Anniversary Gala Dinner & Donor Celebration
- Coordinate supporting activities such as the “20 for 20” fundraising challenge, digital thank-you wall, and storytelling features.
Stakeholder Engagement:
- Support the Charity Fundraising, Marketing and Comms team to engage volunteers, donors, key corporate and community groups.
- Work collaboratively with NUH Care Groups, Estates, Communications and Events teams to ensure alignment and permissions.
- Support media and marketing activity by gathering stories, case studies, and photography.
Data, Insight and Impact:
- Ensure data capture and consent are built into all anniversary activities.
- Work with the fundraising and database teams to record participation, engagement and income outcomes against targets for ROI.
- Produce post-event evaluation and insight reports
Person Specification
Essential Experience and Skills:
- Demonstrable experience in coordinating events, projects, or campaigns from concept to delivery.
- Excellent organisational skills with the ability to manage multiple deadlines.
- Strong interpersonal and communication skills, with confidence working across teams and partner organisations.
- Experience of supplier liaison, contract negotiation, and budget tracking.
- Proficient in Microsoft Office and comfortable using digital tools for project management, communications, and data capture.
- A proactive, can-do attitude, able to work flexibly and collaboratively.
Desirable Experience and Skills:
- Experience in charity, healthcare, or public sector communications or events.
- Experience of fundraising or donor stewardship events.
- Knowledge of GDPR and data protection principles in event and marketing contexts.
- Understanding of Nottingham Hospitals Charity and/or Nottingham University Hospitals NHS Trust.
Personal Attributes:
- Creative thinker with a passion for storytelling and community engagement.
- Calm under pressure with strong problem-solving skills.
- Collaborative and confident working with a wide range of stakeholders.
- Committed to the values of the NHS and charitable giving.
What We Offer
- Salary £35,000–£40,000 (depending on experience)
- Flexible, hybrid working (min. 3 days onsite at City Hospital)
- 27 days annual leave (plus Bank Holidays)
- Charity pension employer contribution
- Opportunity to make a real impact during a landmark year for Nottingham Hospitals Charity
If you have any questions about the role, the anniversary plans or Nottingham Hospitals Charity please contact Sam Cousens at Nottingham Hospitals Charity.
The client requests no contact from agencies or media sales.
As Managing Director, you will provide strategic direction for the charity, employing a collaborative leadership style to ensure that the achievement of the charity’s vision and objectives is supported by an engaged and culturally healthy staff team.
You will ensure the projects are run in-line with our policies, legal requirements, and budgets, with an overarching understanding of the charity’s finances and fundraising.
You will also be a figurehead for the organisation, effectively networking, partnering and influencing across sectors.
Lastly, but most importantly, you will be passionate about the transformative power of connection across division, and how the projects we create serve this core purpose.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in the UK.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
IRC’s External Relations (ER) department brings together Fundraising, Communications and Policy & Advocacy functions. With the aim to raise money, awareness and influence for crisis-affected populations worldwide, the department combines knowledge and expertise across multiple national markets.
The IRC fundraising teams are comprised of colleagues and teams working in the USA, UK, Germany, Sweden and Korea as well as emerging markets delivering direct marketing, content, account management, philanthropy, board liaison, corporate as well as trust and foundation partnerships to support IRC’s national fundraising strategies.
The IRC’s private fundraising capability in the UK has grown significantly over the past five years. Ambitious growth plans are in place to deliver increasing income from the private sector as part of an exciting global External Relations strategy.
The Director of UK Mass Markets is responsible for the leadership and direction of the Mass Markets team in the UK and for securing long-term sustainable income for the IRC through individual donor acquisition, retention and supporter care. You will lead and develop a high-performing team by growing mass marketing audiences and income, developing exciting and targeted campaigns, identifying opportunities for product, channel and audience diversification, and championing UX and a supporter centric fundraising model. The Director will also serve as a key partner to the UK Executive Director as they facilitate cross-team collaboration, accountability and success among all private fundraising teams in the UK (Philanthropy, Global Corporate Partnerships, Foundations & Trusts and Mass Markets). The Director will play a leadership role in IRC UK more widely as a member of the UK Senior Management Team (UKSMT). The UKSMT is collectively responsible for achieving the cross-functional goals of IRC UK’s strategy and actively fostering an inclusive workplace at IRC UK.
This role is responsible for:
I. Securing significant and sustainable funding in the UK for IRC’s work
II. Leading strategic activities that support IRC’s mass market fundraising presence including campaigns for the End-of-Year, World Refugee Day and emergencies
Scope and Authority
This position has responsibility for delivering the UK Mass Market team strategy and targets and Supporter Care within the overarching Global Mass Markets strategy and UK Strategic Plan.
Responsibility for Resources:
This post will have responsibility for three direct reports (1x Senior Acquisition Marketing Manager, 1 x Retention Marketing Manager, 1 x Donor Services Assistant) and a substantial expenditure budget. The role is part of the global Mass Markets team and is matrix managed by the Executive Director in the UK and the Global Vice President of Mass Markets.
Key Working Relationships
Internal:
• Counterparts and senior leads in global Mass Markets team
• UK SMT: Directors of Strategy and Delivery, Communications, Advocacy, Philanthropy, Finance, People and Culture, Awards Management
• Global peer-level team: Directors and Heads of Mass Markets for Korea, Germany, Sweden, USA and Global Mass Market Support Leads
• Digital team members (UK and global)
• Global Creative Studio and Brand
• Senior Director for Retention
• International Operations team, incl. data & analytics roles
Key Accountabilities
· Aligned to the overall Global External Relations Strategy, develop, implement, monitor and report on IRC UK’s fundraising and supporter engagement strategy.
· Lead fundraising campaigns (acquisition, retention, mid-level) that deliver unrestricted income to enable IRC’s work. Channels include e-mail, direct mail, inserts, Facebook advertising, new forms of social media, and adwords, as well as telemarketing etc.
· Develop a supporter engagement programme that focusses on developing and deepening long-term relationships and drives retention rates.
· Develop and deliver an innovation programme, ensuring fundraising products and activity are at the forefront of the UK sector and allow IRC to cut through to new audiences.
· Deliver outstanding supporter services, ensuring supporter interactions are dealt with professionally and appropriately.
· Contribute strongly to overall Global External Relations strategy and budget development during the budgeting and investment request process.
· Lead, inspire, develop and performance manage the UK Mass Markets team.
· Ensure effective collaboration between the UK-based leads of the Foundations and Trusts, Global Corporate Partnerships, and Mass Markets teams, in executing comprehensive, aligned donor engagement strategies across the UK.
· Collaborate with other UK leaders on the UK Senior Management Team, holding collective accountability for achieving the goals of the UK strategy and advising on the wider management of IRC UK to support those goals.
· Reporting to the UK Board of Trustees, including presentations to the full Board and the External Relations Committee as required.
· Representing IRC in the Disasters Emergency Committee (DEC) Fundraising Directors group.
· Be the senior contact for all mass marketing partnerships with third party supplies.
· Act as senior voice in cross-market working groups and committees.
· Network and build external profile of the IRC UK Mass Markets team by attending relevant fundraising and sector events, and building other external stakeholder relationships.
· Input into effective risk management of mass marketing income by accurately assessing opportunities, threats, strengths and weaknesses on a regular basis, and iterating the programme based on results.
· Accurately forecast, monitor and report on income and expenditure budget lines.
· Keep up to date with sector developments in individual giving, digital fundraising to ensure IRC is at the forefront of fundraising developments.
· Work closely with Mass Markets team in other national markets (i.e. Korea, Germany, Sweden, US) and the International Operations team to ensure all engagement is coordinated, and where appropriate, synchronised.
Skills, Knowledge and Qualifications:
· Driven, motivated and proactive with a solutions-based attitude and resilient in the face of setbacks.
· Proven ability to manage, meet and monitor fundraising budgets and Key Performance Indicators.
· Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload.
· Ability to understand legal frameworks and requirements, and implications of decisions in the best interest of the charity.
· Excellent verbal and written English and the ability to produce well designed and high-quality proposals and reports.
· Institute of Fundraising, Cass or comparable qualifications would be an advantage.
Experience:
· Extensive experience of individual giving (or mass marketing) and digital fundraising and ideally, mid value and legacy giving, within a large or medium global charity, including a proven track record of both acquisition and retention.**
· Launching new channels and products with success.
· Comprehensive understanding and experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive strategy and performance.**
· Experience and understanding of creative process and relationship with brand identity through different channels and audiences.
· Proven track record of success in a leadership, line management, recruitment, performance management and talent retention.**
· Demonstrated history of being an empowering and supportive manager to front-line fundraisers.
· Experience working for a centralised, international organisation would be a strong advantage.
· Experience using Salesforce an advantage.
Criteria in the Person Specification marked with ** are the minimum criteria in line with our commitments under the Disability Confident Employer Scheme in the UK.
UK based candidates who state that they have a disability and meet these criteria, will be invited to interview.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



Thank you for taking the time to explore the role of Marketing and Communications Manager at the Family Holiday Charity. We're here to help families facing some of life's toughest challenges to experience the anticipation, joy and impact of a break from the day to day. Can you help us spread the word?
This role is an important one to help us build brand and awareness around our mission and goals - in simple terms, helping more families to get away and ensuring that every family has the chance to go on holiday.
At its heart, this role is about storytelling and our ability to tell stories that capture hearts and minds. Taking ownership of the full story capture and storytelling process, you'll use this output to help build our brand, fundraise and tell our advocacy story. What's new for us in this role is PR - it's just not something we've done before, so you'll build relationships, networks and opportunities with earned media. You'll work with talented fundraisers, partnership builders and operational delivery colleagues to ensure we're sharing a cohesive and coherent message that supports all our audience goals and targets. And you'll get to work with a talented Comms Officer who delivers on our social, email and web activities.
This role is key to helping us make sure we're doing our best for families and putting our best foot forward every time.
It's a varied and fast-paced role (Comms roles are, right!?) that means you'll be involved in planning, creating and managing activities, so you'll need to have some awesome planning skills and be good with interpersonal relationships.
We're a small but flexible team - just like our approach to work. This is a hybird role, and you'll need to come into the office periodically (but none of that performative days a week nonsense!).
It's vital that you're happy and confident in making your next career move, so let's take the time to chat if you'd like to!
Please provide a CV which outlines your skills and experience for the role and a cover letter which briefly explains why you're interested in the role.
Applications close at 23:59hours on Sunday 4th January 2026.
Initial interviews will take place on the 9th, 12th or 13th of January 2026 with Mags Rivett, Director, Income & Engagement, and one other peer colleague from within the team. A second interview will follow with Mags and Rob Parkinson, CEO. This will likely be a face to face interview at our offices in London and will be held on Tuesday 20th January 2026 (this date is subject to change).
We help families get time away together, often for the first time ever, helping to create confidence and hope for the future.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Ware, Hertfordshire, SG12 8LX: on site or hybrid; remote working will also be considered.
Team: Marketing & Communications Team
Reports To: Head of Marketing & Communications
Salary: £26,523 per annum
Employment Type: Full-Time
All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
Role Overview
The Donor Relations Officer will be responsible for crafting compelling, donor-centred communications that strengthen long-term relationships with partners and supporters, deepen engagement and inspire giving. One of the main areas of responsibility will be to produce proposals and reports for stakeholders, especially strategic partners and donors. The postholder will work closely with the other members of the Marketing and Communications team, as well as collaborating with other departments within the college. The ideal candidate will have proven experience of producing copy for fundraising and donor relations purposes, and will be a skilled storyteller who can translate the strategic objectives of the college into resonant narratives, understands donor motivations, and writes with clarity, empathy, and purpose.
Key Responsibilities
Fundraising & Stewardship Writing
- Develop persuasive and high-quality copy for multi-channel fundraising campaigns (direct mail, email, website, social media etc.)
- Write impact reports and stewardship letters that convey gratitude and demonstrate impact.
- Create case statements, proposals, and presentations for major donor and foundation audiences.
- Oversee the ongoing use of Donorfy CRM to ensure it functions in a way that optimises ANCC's efficiency and makes full use of its functionality; carry out system integrations as needed.
Storytelling & Content Development
- Interview students, alumni, partners, staff and donors to develop authentic, mission-driven stories.
- Adapt organizational content for various donor segments, ensuring a consistent voice and message.
- Collaborate within the Marketing & Communications team to pair copy with strong visuals, and input to other priority projects as required.
Editing & Quality Control
- Proofread and edit donor communications to ensure accuracy, clarity, and alignment with the college ethos and brand guidelines.
- Maintain a consistent, donor-focused tone across all written materials.
Collaboration & Strategy
- Work closely with the members of the Marketing & Communications team to align donor messaging with campaign goals.
- Collaborate with other teams across the college including the Academic, Training and Finance Teams.
- Contribute to the development of content calendars and communication strategies.
- Track and analyse response rates and engagement to inform future copy.
· Fully participate in All Nations community activities when possible.
Qualifications
Required:
- Bachelor’s degree in Communications, Journalism, Marketing, English, or related field, or equivalent work experience.
- 3+ years’ professional writing experience, preferably in donor relations and fundraising communications.
- Proven ability to write clear, compelling, and engaging copy and marketing materials for diverse audiences.
- Strong interviewing, research, and storytelling skills.
- Excellent editing and proofreading abilities with strong attention to detail.
- Familiarity with donor stewardship best practices and fundraising language.
- Experience of producing and tracking fundraising campaigns, tracking impact, reporting and lesson learning.
- Excellent written and verbal communication skills, including the ability to effectively present information and engage cross-culturally.
- Ability to work collaboratively within a multicultural team and wider organisational departments.
- Experience with CRM or donor database systems.
Preferred:
- Knowledge of direct response fundraising principles.
- Basic understanding of SEO and digital content best practices, and awareness of upcoming trends and changes in the sector, including best use of AI.
- Experience of working with Canva and other document editing software which pair visuals with text.
- A heart for Christian cross-cultural mission and commitment to the goals and ethos of All Nations Christian College.
Core Competencies
- Mission Alignment: Deep commitment to the organization’s mission and values.
- Empathy: Ability to write from the donor’s perspective, honouring their role in making impact possible.
- Creativity: Innovative in approach while respecting brand and voice consistency.
- Collaboration: Works well across teams and responds constructively to feedback.
- Deadline-Driven: Manages multiple projects efficiently while maintaining high quality.
Other Information
· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.
· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).
· Located at Easneye, Ware, Hertfordshire, UK: this role can be on-site or hybrid; remote working will also be considered.
· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events
· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.
· Applicants must have the right to work in the UK
Benefits
§ Salary of £26,523 per annum
§ Employer pension contributions of 8%. A salary sacrifice scheme option is also available.
§ Life Assurance of three times salary
§ Employee Assistance Programme
§ 30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.
Free, freshly prepared lunch at the College on your working days on site.
To cultivate biblically rooted, hope-filled and culturally relevant engagement with God's mission by training and equipping disciples of Jesus Christ



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across SE London, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures initiative —helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
- Passionate about education, social mobility, and giving every young person a chance to shine
- A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
- Organised and able to juggle multiple projects (with a great sense of humour!)
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation
- Deliver and support the rollout of YE programmes in schools and other settings
- Recruit, train and support volunteers—making sure they feel valued and inspired
- Work with your regional team to meet shared goals and celebrate local impact
- Help secure local funding by supporting fundraising efforts and managing project deliverables
- Support the planning of events, trade fairs and celebrations for young people
- Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
- This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times – with time off in lieu (TOIL) available and travel expenses all covered
- Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
How to Apply
If you’re ready to help shape the futures of young people across SE London, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 25 December 2025. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
White Ribbon is the leading organisation in the UK working to engage men and boys in ending violence against women and girls. Our mission is to prevent men’s violence against women through addressing its root causes, gender inequality and harmful gender norms and stereotypes. We do this by working with individual men and boys, organisations, and the community, helping them to understand the scale of the problem, and how they can be part of the solution.
This is an exciting time to join White Ribbon as our work and profile has grown significantly over recent years as the importance of engaging men in ending violence has become more apparent. We have an increasing public presence, through campaigning activities, policy influence, in the media and online.
Location: This post can be fully remote or hybrid working at our offices in Hebden Bridge, but you must be willing and able to travel to meet with colleagues and attend events and meetings throughout England and Wales.
You will be working closely with the CEO and Senior Leadership Team to develop and implement an Engagement Strategy, developing our brand, updating our website and growing our social media channels. You will be helping to deliver our flagship campaign White Ribbon Day and the following 16 days of activism.
The client requests no contact from agencies or media sales.
Switchback is built on the transformational power of trusted relationships – and that applies to our supporters and partners too. As we get ready to launch our next strategic plan, we’re looking for a new Head of Development to help us grow an even stronger supporter base across the full fundraising landscape, ranging from philanthropy to corporate partnerships, to trusts and foundations.
We are an ambitious team who want to make a huge difference, both to the lives of the young men we support and to society through transforming the justice system.
As Head of Development and a member of the Leadership Team, you will play a key role in shaping and leading a new and ambitious Development Strategy to secure the resources we need to grow our frontline and influencing impact. You’ll lead on supporting and galvanizing our small but mighty Development Team to grow their skills and Switchback’s income. You’ll oversee our development systems and processes, maintaining our trajectory of growth to ensure we remain sustainable in future years. And you’ll understand how to interpret and use our robust data and compelling Trainee journeys to make a compelling case for support to the full range of existing and potential supporters.
We’ve grown our income from £1m in 2022 to £1.5m in 2025 and know that further growth requires a clear development strategy which engages supporters in our vision for transforming more lives through better resettlement policy and practice.
This is an exciting role for a first-time leader - you will be fully supported by an experienced CEO and a collaborative Leadership Team, with a focus on your professional development. You’ll be joining at an exciting time of growth and building on a strong fundraising track record.
Our ambitious new strategic plan aims to support more Londoners than ever by 2030 and build the evidence for transforming national resettlement policy, with a staff team of 30 dedicated individuals aiming to push forward that vision. We are a hands-on, collaborative team, so you’ll need to enjoy getting stuck in with everything from bid writing to pitching to building our pipeline of prospective supporters.
We are seeking someone with a strong track record in building long-term funding relationships, who can apply that skill across the whole fundraising landscape, including with both institutions (corporates, trusts and foundations, and statutory grants) and individuals (high net worth philanthropists and individual regular donors).
You’ll be a confident bid writer who can guide your team in producing high quality applications and funder reports. You’ll be happy to absorb and build on Switchback’s style and continuously promote our gold standard of stewardship, which bolsters Switchback’s funder base.
Joining Switchback means you will also work closely with all members of our dedicated team, giving you a unique perspective that will support your work in demonstrating to funders how and why their support matters, and how supporting Switchback will help them meet their own charitable aims.
If you are an experienced, successful and creative fundraiser with a track record in building long-term relationships and who shares our values and vision, we would love to hear from you.
We support young men to find a way out of the justice system and build a stable, rewarding life they can be proud of.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you highly organised, detail-oriented, and looking for flexible freelance work in the charity sector? The National Youth Orchestra (NYO) is seeking a self-employed Finance Administrator to support our busy finance function. This remote role is approximately two days (14 hours) per week, ideal for someone with strong administrative skills and a proactive approach. No formal accounting training is required - this opportunity may suit someone at the outset of their finance studies or with relevant administrative experience.
NYO is the UK’s leading organisation empowering teenagers through orchestral music. Each year, we welcome over 10,000 young people from all backgrounds into our national community, providing opportunities to develop confidence, skills, and leadership. As a fundraising charity, NYO processes thousands of individual donations annually, funding ambitious projects and nationwide events. Our finance team manages significant financial administration, including large volumes of invoices from freelancers and suppliers, making this role central to the smooth running of our programmes.
As a Freelance Finance Administrator, you will:
- Manage the finance inbox: log invoices, respond to queries, check receipts, liaise with staff, and enter invoices into Xero accounting software.
- Administer credit card and prepaid card transactions.
- Update fundraising income logs from payment portals.
- Work closely with the Finance Co-ordinator on regular finance processes.
- Maintain confidentiality and comply with NYO’s data protection and safeguarding policies.
Hourly rate: £20, invoiced monthly. Flexible remote working. Enhanced DBS check required.
Join NYO and play your part in supporting the next generation of musicians.
The client requests no contact from agencies or media sales.
Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Fundraising
Salary: £34,000 (depending on experience)
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
Summary and key purpose
This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care.
Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week.
A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts.
Your expertise and skills:
To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies.
Key responsibilities:
- Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.
- Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters.
- Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target.
- Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.
- Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
- Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.
- Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications.
- Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.
- Develop and maintain good working relationships and liaison with other members of RABI staff.
- Take part and contribute to team meetings.
- Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks.
- Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
- Liaise with volunteers, clients, contractors and other stakeholders as necessary.
- Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate.
- Perform any other reasonable task as required by the Charity.
Person Specification:
Essential
- Marketing or direct marketing or marketing qualification.
- Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing).
- Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results
- Planning, delivering and managing individual giving programmes.
- Delivering donor recruitment and retention projects from initiation to completion.
- Proven track record of meeting or exceeding targets from unrestricted donations.
- Presenting confidently to a variety of audiences.
- Building relationships and maximising engagement with donors and supporters
- Able to create and tailor engaging and emotive copy for a range of different channels.
- Empathy with the goals and objectives of RABI.
- A positive and creative approach to work, with the ability to multitask.
- Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors.
- Ability to record accurate data and work with a CRM system
- Self-motivated and confident in working, both independently and in teams
- Good communicator, including face-to-face, phone, in writing and via remote communications.
- Good written and numeracy skills.
- Ability to manage time effectively, prioritise workload and plan-ahead.
- Good IT skills (MS Office including Excel and Word).
- Understanding of Data Protection and fundraising regulations, compliance and best practice.
- Proficiency in using Microsoft Office
Desirable
- Knowledge of targeting, segmentation and response analysis.
- Knowledge of testing, validation and taking campaign learnings forward.
- Knowledge of print and online production processes.
- Understanding of the Gift Aid process.
- Voluntary sector experience.
- A full UK driving license.
- Experience of database use
- Experience of fundraising platforms such as Just Giving.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
BENEFITS
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, quali?cations and abilities.
REF-225 388
Job Purpose
Within the National Influencing & Networks team, the Digital Communications Officer is responsible for delivering core communications functions. The postholder will work directly with the Director of National Influencing and Networks to plan communications activity in line with organisational objectives, and to deliver planned, regular and ad-hoc outputs. They will also work closely with the Area Engagement and Partnerships Team. It is desirable for the postholder to bring innovative video editing and production expertise, along with strong digital content creation skills, to enhance Clinks’ communications reach and impact.
Duties and key responsibilities
· Contribute to the continued development of communications outputs of relevance to the voluntary sector working in criminal justice
· Deliver Clinks’ communications functions to ensure our work and the voluntary sector is promoted in an accurate and timely manner.
· Contribute to Clinks’ communications outputs through oversight of the organisational communications planner, supporting the development of timelines and executing as appropriate
· Responsible for publication and design of organisational policy reports, e-bulletins, newsletters, blog posts, ad-hoc publications and other relevant digital outputs
· Responsible for the collation and distribution of Clinks’ Light Lunch on a weekly basis as well as newsflashes, women’s network updates and art alliance updates
· Provide communications and digital expertise to all Clinks staff, including planning of social media, publications or key deliverables including Clinks’ annual State of the sector research
· Work closely with the Membership and Digital Development Officer to ensure coordination of Clinks’ digital output, and supporting the Clinks digital era by contributing to project managed task groups from a communications perspective
· Work with Clinks’ partners on the delivery of local communications outputs
· Lead on Clinks’ regular programme of reporting and benchmarking, with relevance to communications metrics, triaging responsibility within the organisation, and escalating as appropriate, as well as liaising with third parties as needed
· Track and evaluate the impact of Clinks’ communications and digital outputs and advise colleagues accordingly
· Responsible, with the Membership and Digital Development Officer, for keeping information on the website up to date.
· Ensure the implementation of Clinks’ Content Creation Strategy and social media strategy, and contribute to development of wider organisational digital strategy
· Continuously review comms process’ and outputs to ensure a continued high standard to Clinks overall delivery
· Support fundraising activity and bid applications to help secure income for development work.
Additional responsibilities
· Contribute to team activity, including the communication of policy positions rooted in evidence, expertise and experience
· Ensure high standards across all Clinks communications products
· Support the development and operation of the various groups, networks and structures facilitated by Clinks
· Represent Clinks at external meetings and events
· Work with colleagues to maintain and develop Clinks’ database of stakeholders to support the distribution of published materials and other communications.
General responsibilities
· Represent and be an ambassador for Clinks
· Work to support the mission, ethos and values of Clinks
· Be flexible and carry out other associated duties as they may arise, develop or be assigned in line with the broad remit of the position
· Support and promote diversity and equality of opportunity in the workplace
· Work collaboratively with others in all aspects of our work.
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
Person specification
Education and experience
- 2-3 years’ experience in a communications-related role
- Experience in innovative video editing, production, and digital content creation is highly desirable.
Knowledge, skills and abilities
· An understanding of issues related to:
- The role of the voluntary sector in addressing social exclusion and inequalities
- The criminal justice system, in particular prisons and probation.
· The ability to engage audiences, persuade, and encourage understanding and participation in written and/or other communications, with a focus on social media output.
· Ability to manage multiple workstreams and competing priorities
· A collaborative approach to working with colleagues
· Strong IT skills, including knowledge of Microsoft Office, and an ability to support online platforms, including Drupal and Simple News, as well as proficiency in web development
· An eye for design, with the ability to liaise with external designers and to use design software, for example InDesign to create documents and manipulate document templates and Canva to produce assets.
· Clear, concise and engaging written and online communication skills
· A scrupulous approach to proofreading and a high level of skill in written English.
· Good knowledge of social media platforms such as LinkedIn and Bluesky, how to create and schedule engaging content for social media, and how to track engagement
· Monitor feed, share content and engage with Clinks’ members via social media
Personal attributes and other requirements
· Working well in a team with a flexible approach to work
· Ability to manage multiple and sometimes competing priorities
· Personal resilience and ability to stay focused in a rapidly changing environment
· Commitment to anti-discriminatory practice and equal opportunities, including for people with lived experience of the criminal justice system
· Ability to apply awareness of diversity issues to all areas of work
· Commitment to upholding the rights of people facing disadvantage and discrimination in the criminal justice system.




