Digital fundraiser jobs
Are you experienced with sales or account management with a strong track record of successfully managing relationships and events?
We have an exciting opportunity for a Marketing Officer to join our growing Community Fundraising Team. You will bring a broad set of skills, including experience with promotional content, relationship management, and events.
This role is part of an exciting period of growth for the Community Fundraising team, with income increasing by over 200% over the past four years and supporter numbers rising by 165%. With a brand review and CRM migration also underway, this is an exciting time to join the MND Association!
Key Responsibilities:
- Support the delivery of community fundraising marketing activity, meeting recruitment and income targets
- Create and implement operational plans for the team including marketing and content
- Manage marketing campaigns through a mix of media from concept to delivery
- Work with digital and product teams to ensure marketing content is delivered efficiently and clearly
- Develop and manage supporter journeys across different media to ensure a consistent and engaging experience
- Keep community fundraising web pages up to date and user-friendly
- Promote and attend a variety of exciting fundraising events - including evenings and weekends
- Manage third-party relationships, including event suppliers, to support fundraising acquisition and recruitment activity
- Support budget planning and monitoring by reporting on performance and outcomes
- Maintain database records ensuring all relevant information about donors is promptly and accurately recorded
About You:
- Background in sales or account management and familiarity with campaign management ideally within fundraising
- Organises with the ability to manage multiple projects and shifting priorities and working to tight deadlines
- Experienced in creating and improving systems and procedures
- Able to produce compelling visual content to support campaigns
- Clear and confident communicator across different formats
- Comfortable working with people from a range of backgrounds and experiences
- Able to research, analyse and interpret data to make informed decision making
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week, with flexibility to attend more regularly in line with organisation needs. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience in fundraising or sales/account management background.
- Experience of working to targets.
- Experience of devising, implementing and monitoring systems and procedures.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
Concerned about the climate emergency? Keen to use your fundraising expertise to protect the planet for future generations?
We are looking for an experienced and inspired fundraiser to develop and manage fundraising projects designed to meet Friends of the Earth’s income targets through multi-channel direct marketing campaigns to acquire new high-quality supporters and develop, retain and increase value from existing supporters.
As Individual Giving Officer you will also monitor performance of fundraising projects and make tactical and strategic recommendations to enhance results. You’ll join a passionate team and contribute to the development of individual giving annual plans, manage budgets and work with Friends of the Earth many internal teams, external suppliers and agency partners.
The role will hold a special focus on maintaining the positive experience of existing supporters, by providing timely campaign updates, as well as finding opportunities to ask for further donations.
Key Skills and Attributes:
This role requires a confident fundraiser and project manager with a solid grasp of fundraising from individuals, either donor recruitment or retention, or in direct marketing within the charity or commercial sector.
Experience of developing and managing multi-channel fundraising projects is essential using a range of media channels. These include telemarketing, print (supporter magazine, cash appeals, retention mailings, inserts and cold mailings), paid social media, Display, YouTube, PPC and email.
You’ll need to demonstrate a good level of organisational, time management and project management skills, and show a great attention to detail, leading on the monitoring and reporting of projects.
You’ll provide strong creative thinking, and work alongside the internal Content and Creative teams to ensure that content is accessible, inclusive, and honours our commitment to Equality, Diversity and Inclusion
You’ll gain support from the Senior Individual Giving Officer on using the latest CRM database and create mailing selection lists and help take part in quarterly reforecasting. And show a good understanding of the both the charity fundraising sector and the climate crisis, in order to keep up with the latest trends and techniques.
The Individual Giving program has evolved hugely over the past few years, with a big increase in our digital activity and collaboration with campaign teams to create compelling and integrated plans. You’ll need to show a track record of engaging online audiences, with an ability to produce compelling copy and content.
The Individual Giving Officer will manage a selection of projects focused on supporter experience. You will contribute to delivering an annual calendar of communications to maintain the number of active regular and cash giving supporters, providing timely campaign updates, as well as identifying areas to ask for additional financial support.
Knowledge of relevant compliance including Fundraising Code of Practice, CAP code, UK data protection law and complaints handling requirements in relation to individual giving is essential.
The team:
The role is in the supportive and friendly Individual Giving (IG) team, which sits within the Income Generation directorate.
The IG team consists of eight roles:
- Head of Individual Giving
- Individual Giving Supporter Recruitment Manager
- Individual Giving Supporter Experience Manager
- Legacy Manager
- Senior Individual Giving Officer x 2
- Philanthropy Officer
- Individual Giving Officer x 2
Each Individual Giving Officer will be line managed by their Senior Individual Giving Officer, and will work closely with the Individual Giving Supporter Recruitment Manager and Individual Giving Supporter Experience Manager
For more information please read the attached job description.
Closing date: Monday 28th April 2025 (23:59)
Interview date: Wednesday 28th May 2025.
Hours: Full time (30 hours over 4 days)
Location: Flexible across England, Wales and Northern Ireland
Salary: Regional £30,866 - £33,964 per annum, or London £34,358 - £37,456 per annum
(London salary applicable to candidates living in London or those who are based in the London office a minimum of two days a week)
Please note we only accept applications via the Friends of the Earth Application System.
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.



The client requests no contact from agencies or media sales.
Are you a passionate and creative communications expert with experience in the charity sector, excellent relationship-building abilities and a crafter of persuasive and powerful story telling that resonates with a variety of audiences? Can you deliver compelling communications and campaigns to help increase our income generation and raise our profile with potential supporters and champions? Do you want to be part of a dynamic, ambitious, joyful organisation? Then this could be the role for you!
We are going through an exciting growth phase at the Choir with No Name with new choirs launching and an ambitious strategy to increase our choirs across the UK from six to thirty by 2033. We are investing in our fundraising and comms function to grow our income in line with our bold strategy and delivery plans.
About us
The Choir with No Name (CWNN) has been building supportive choir communities involving people impacted by homelessness and marginalisation since 2008. We were founded on the premise that singing makes you feel good; it is a welcome respite from the challenges life throws at you, and helps build confidence, skills and genuine, long-lasting friendships.
“I’m so happy to have found CWNN. It’s made such a difference to me. I’ve broken a 25-year cycle with drugs and honestly, I don’t think I could have done it without the choir. I’m not existing anymore, I’m living, and that’s huge.”
- Richard, choir member
Your role
You will be responsible for the management, development and delivery of marketing and communications to support CWNN’s fundraising strategy. You’ll work alongside our Development Manager to create compelling fundraising campaigns, content and communications, growing engagement from individuals, companies, community fundraisers and potential funders while simultaneously raising our profile among stakeholders through strategic communications and marketing plans. This work includes:
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Support our Development Manager to create and deliver impactful and innovative fundraising strategies including our public appeals, challenge events and local fundraising campaigns.
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Developing and implementing communications strategies to promote CWNN’s work, managing our social media platforms and external comms to ensure they reflect our strategic goals and values.
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Producing our e-newsletter, with support from the Development team, to ensure CWNN’s key work, impact, news and campaigns are effectively promoted to our supporter base.
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Create engaging digital content for our website and social media including written copy, video and graphics.
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Analysing campaign engagement KPIs to inform future strategies and approaches to best engage existing and new audiences.
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Create marketing materials for external use, eg. corporate pitch documents, fundraising packs, gig programmes, flyers and posters using Canva.
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Co-creating case studies, supporting members to share their stories, their way, amplifying their voices and demonstrating the impact of our choirs to stakeholders.
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Co-lead our co-produced ‘Digital Storytellers’ programme with our Community Participation Manager, supporting members to manage their own local social media accounts, sharing their stories and raising awareness of their choirs to new audiences.
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Maintain, organise and populate CWNN’s media library and YouTube channel.
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Write and distribute press releases to both regional and national press and media, fielding media enquiries and building our media contacts.
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Co-ordinate our internal communications programme, working with senior leadership team.
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Carry out any other tasks that arise that are within the scope and purpose of the post as requested by your line manager.
About you
Essential:
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You’ll have a proven track record in delivering successful, innovative and impactful charity communications content and strategies.
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You’ll have a good understanding of how fundraising and engagement campaigns can convert individuals into donors and advocates.
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You’ll have a creative eye and strong writing skills, with experience of bringing compelling stories to life across various platforms and media, to connect with a diverse range of supporters, funders and stakeholders.
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You’ll be able to multitask effectively, be highly organised with strong attention to detail.
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You’ll be proactive, self-motivated and can identify and act on opportunities as they arise.
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You’ll be reliable with an ability to work independently and have fantastic planning skills.
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You’ll have a deep understanding of how successful social media content and campaigns work, and always have an eye emerging digital trends and tech.
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You’ll be experienced in using design and web platforms (we use Canva, Squarespace, ClipChamp, Later) to create and deliver professional and impactful digital multi-media content.
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You’ll be committed to Choir with No Name’s values of integrity, fun, family and inclusion.
Desirable:
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You’ll have a passion for, or experience of, working with people impacted by homelessness and marginalisation, and an understanding of the power of the arts to change people’s lives.
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A love for singing is optional!
We are an equal opportunity employer and firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we work with, and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, ethnicity, religion or belief. We particularly welcome applications from people with lived experience of homelessness. We follow an anonymous recruitment process. CVs will be requested at interview stage.
For full job description and details on how to apply, click on 'redirect to recruiter' at the top of the page.
The client requests no contact from agencies or media sales.
Could you use your challenge events experience to deliver exceptional supporter experiences and generate vital income for a much-loved air ambulance charity?
Role Title: Challenges and Events Officer
Salary: £24,509 - £31,193 (depending on experience)
Contract: Full time, Permanent – some weekend and out of office working will be required
Location: Hybrid - Magpas HQ, Alconbury Weald with travel across Cambridgeshire, Bedfordshire and surrounds & homeworking.
Reports to: Corporate, Community and Events Manager
Magpas Air Ambulance are looking for a driven and organised Challenges and Events Officer to join our Corporate, Community and Events Team. This is a key income-generating role, responsible for the planning, promotion, and delivery of a portfolio of challenge and fundraising events – including third-party, virtual and flagship events.
The postholder will work closely with colleagues and external partners to deliver exceptional supporter experiences that inspire participation, encourage fundraising, and maximise income for the charity.
You’ll need solid project management skills, strong supporter stewardship instincts, and a good understanding of how digital channels can be used to recruit, engage, and motivate fundraisers.
While you’ll be supported by our Digital Fundraising Officer, you’ll be responsible for developing and delivering a comprehensive marketing and recruitment plan – combining digital campaigns with in-person promotion and outreach at events and through partner networks.
This role would suit someone with some experience working on charity challenge events who is ready to take the next step in their career – bringing their knowledge, creativity and energy to a role where they can work with autonomy, ownership and impact.
Role Summary:
- Lead the planning, promotion and delivery of a portfolio of fundraising challenge events, including third-party, virtual and flagship activities
- Create and deliver inspiring supporter journeys that encourage participation, increase fundraising and build long-term engagement
- Develop digital-led recruitment and marketing plans, working closely with our Digital Fundraising Officer and wider communications team
- Deliver excellent project and event management, from logistics and risk management to supplier liaison and on-the-day delivery
- Use data and insight to monitor event performance, optimise campaigns and grow income year on year
To be successful in this role, you will have:
- Proven experience in organising or supporting fundraising or challenge events
- A track record of achieving income targets and maximising fundraising potential
- Excellent organisational skills and the ability to manage multiple projects and deadlines
- Strong interpersonal and communication skills, with confidence engaging supporters and stakeholders
- An understanding of digital marketing tools and a willingness to contribute to digital content and campaigns
- Experience using CRM systems (ideally Donorfy) and using data to inform decisionmaking
- A proactive, positive and flexible approach – including willingness to work occasional evenings and weekends
- A full UK driving licence and access to a vehicle
All offers of employment are subject to a Disclosure and Barring Service (DBS) check.
Closing date: 29th April 2025
Interview date: 6th May 2025
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
Interested?
If you would like to find out more, please click the button to be directed to our website, where you can complete the application process.
We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity, following COVID-19 safe working practices. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.
We offer a range of benefits including an employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.
Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination. We encourage applicants from diverse backgrounds to apply.
Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcomes members of the Armed Forces to apply.
If you do not hear from us in 2 weeks from the closing date, unfortunately this means you have not been shortlisted to the next stage of the selection process.
We request no contact from agencies or media sales.
Position: Fundraising Manager (Fixed-Term, 12-Month Contract, with potential to become permanent)
Location: Fully Remote
Hours: Part-time, 21 hours per week (3 days)
Salary: £30,000 - £35,000 pro rata (depending on experience)
About Us:
Parenting Mental Health is a charity dedicated to supporting parents and carers of children experiencing mental health challenges. With an annual income of approximately £300k, we are on an exciting growth journey and need a motivated and enthusiastic Fundraising Manager to help us expand and diversify our income streams to continue delivering vital support.
We are looking for an individual who has fundraising experience and who is ready to roll up their sleeves and help us build on our successes so far. You will drive initiatives forward on your own whilst working closely with our new CEO – no one day will be the same! The impact you could make will change family lives for the better.
Your Role:
As our Fundraising Manager, you will develop and implement robust fundraising for the charity growing our income through existing and new fundraising streams. One of our initial ambitions is to implement an individual giving programme as well as build community and challenge event fundraising. It’s a varied and rewarding role where you will contribute to the charity’s continued success.
Key Responsibilities:
- Trusts and Foundations: research potential funding opportunities, submit applications, and maintain relationships with existing grantors.
- Individual Giving: develop and implement an individual giving programme.
- Community Fundraising: develop and implement community fundraising initiatives to generate vital income.
- Challenge Events: develop and implement a programme of UK based events, encouraging participants to meet their fundraising targets.
- Corporate Fundraising: identify and engage corporate partners, securing financial support and managing ongoing partnerships.
- Donor Stewardship: ensure donors feel valued by sending timely acknowledgements and regular updates on the impact of their support.
- Database: help implement and maintain a new CRM system.
What We Are Looking For:
- An experienced fundraiser with a proven track record of delivering fundraising strategy and results.
- A proactive and flexible attitude, with the ability to manage a variety of tasks and deadlines.
- Strong written and verbal communication skills with a talent for building relationships.
- Attention to detail and knowledge of fundraising regulations and best practices
- Experience of digital fundraising platforms and social media campaigns and how the charity can use these to maximise income.
- A passion for the mission of Parenting Mental Health and a desire to make a positive impact: “Lived experience” desirable but not essential.
Why Join Us?
- Work for a charity that’s making a meaningful difference to the lives of families whose children are affected by mental health illness.
- Help shape and grow the fundraising strategy during an exciting phase of development.
- A part-time, fully remote role with flexible schedule, offering excellent work-life balance.
- A new role available from May 2025.
How to Apply:
If you like the sound of this role and want to join us at this exciting time, please submit your CV and a covering letter outlining your fundraising experience and motivation for applying.
Application deadline is 5 pm on Monday 5 May 2025.
Shortlisted candidates will be interviewed online in w/c 12 May 2025.
The client requests no contact from agencies or media sales.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023
The Events & Community Manager role is a new position, created to give the attention and expertise needed to our large and profitable portfolio of virtual challenge events, which have collectively raised over £1m gross income per year for two years. It is a crucial role within the team, overseeing the innovation, planning and delivery of all virtual challenges. You will work with colleagues accross the organisation to seize opportunities, whilst ensuring best practice in our fundraising activity and infastructure, delivering brilliant stewardship during supporters participation in the virtual events and beyond.
The position reports to the Head of Events & Community, and will line manage one Events & Community Executive. Collaboration will be important, especially with the senior Events team managers who lead the innovation, planning and delivery of third party and PCR owned bespoke events.
Key Responsibilities
Strategy, Project Management and Income Growth
- Lead the strategy to maximise the value of PCR's virtual challenge events portfolio, working with the Head of E&C and others to take a long-term view, building on existing foundations to grow and maintain a sustainable income stream
- Oversee the project management of PCR's Facebook Challenges in the UK, leading end-to-end planning and delivery with the support of the E&C executives to hit ambition fundraising targets
- Design and deliver ambitious fundraising budgets for your projects which contribute net income towards PCR's lifesaving mission
- Create and maintain good relationships with suppliers, venues, agencies and consultants to ensure great value
- Oversee the stewardship of fundraisers taking part in virtual challenge events, gaining a solid understanding of the audience, ensuring supporter journeys are relevent and engaging and using feedback to continually develop positive experiences for supporters
- Work with other events team managers to contibute to the planning and delivery of other activity areas, including third-party challenges
Product Development and Innovation
- Continue to grow and improve PCR's Facebook Challenge portfolio, staying up to date with sector trends and opportunities for new journeys, suppliers, propositions and tools, taking a test and learn approach and always ensuring that learnings are captured. For this, there will be realistic budgets and an understanding of the investment needed for new ideas
- Develop approaches to engage supporters beyone their initial participations, working with Public Fundrasing colleagues and others to test cross-selling journeys and maximise the lifetime value of virtual event fundraisers
- Work with other team members to improve other areas of social and virtual fundraising (e.g. non-challenge fundraising on Meta), ensuring all supporters are stewarded and income generaltion opportunities are seized upon
- Maintain a strong level of understanding of PCR's existing (and target) supporters in order to create and implement products & stewardship that motivate and inspire.
- Alongside the Head of E&C and other Events team managers, embed a culture of innovation and supporter insight
- Proactively collaborate internally, working with other teams to identify opportunities which meet PCR's objectives
- Be proactive in your personal development & look for opportunities to learn - with support from your manager
Team leadership
- Line manage one Events & Community Executive, overseeing their work, guiding them to improve & innovate in their role, and supporting their professional development
- Work with the other Events team managers to support (and where appropriate take a lead on) the development of processes and infrastructure in order to improve efficiency, compliance and best practice across the team
- Work closely with the Head of E&C and the other Events team managers on team strategy and capacity planning
- Work with the team to embed our agile ways of working, modelling the principle that we all take collective responsibility for the team's shared goals
- Attend and contribute to meetings, sharing new ideas and learnings that might be useful for the wider team
- Work with the Head of E&C and other Events team managers to embed and model PCR's organisational values: innovation, collaboration, accountability and championing the patient voice
As with everyone in the the Public Fundraising department, you may also get involved with other projects and tasks as appropriate to support all our activities.
Attendance may be required at some weekend and evening events, for which TOIL will be given.
Skills and Competencies
Some of the key attributes of the Events & Community Manager will be:
- A willingness to get stuck in, proactive attitude and eagerness to learn
- Confident event and project management skills, including end-to-end planning, budgeting & results tracking
- An understanding and (ideally) experience of large-scale virtual challenge events or similar peer-to-peer fundraising activity
- The ability to see opportunities and drive progress in existing events - and finding our next successful ones!
- An understanding of good line management practice and the ability to take a leadership role within the team
- A strong sense of personal accountability.
- Excellent organisational skills and an ability to juggle multiple competing priorities/ projects, identifying the most valuable use of your time
- Great communication and stakeholder management skills
- The ability to motivate and inspire a range of audiences through relationship building and storytelling
- Good attention to detail and IT Skills
- A strong belief in the work we do at PCR and committed to PCR's values
How to Apply
Please submit your CV and a cover letter explaining why you feel you would be a good fit for the role.
The closing date for applications is the 7th of May and interviews will be held on the 13th and 14th of May.
For more information about our organisation, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.


The client requests no contact from agencies or media sales.
We are looking for a Community Events Manager to deliver and portfolio of digital and physical fundraising and engagement events.
This is a Hybrid role with ideally 2 days a week in the Buckinghamshire office.
The Charity
A friendly, supportive and aspirational disability charity dedicated to providing life changing practical and emotional support to those most in need. You would be joining a strong team with an uplifting and supportive working culture along with access to a range of work benefits that include:
24 days annual leave, plus bank holidays, 3 days off between Christmas and New Year and your birthday off.
Maternity and Paternity and adoptions pay.
4% pension contribution if candidate contributes.
Learning and development opportunities.
The Role
Identify, develop, plan and execute a calendar of virtual and physical community fundraising and engagement events and activities, for exmaple, a local Christmas Market, identifying third-party fundraising initiatives and virtual challenges, or leading on the identification and/or development of national events.
Oversee logistics, which may include venue booking, supplier sourcing/coordination, risk assessments and event-day management. Ensuring all events and activities comply with health and safety regulations, risk management policies and GDPR guidelines.
Build your virtual events community through effective use of social platforms/activities, which your Marcoms colleagues will support you to identify and deliver.
Develop and implement stewardship plans to encourage repeat participation and wider engagement in the charity.
Support participants in their fundraising efforts, providing fundraising specific guidance and resource.
Work with the Marcoms team to develop and deliver promotional materials, social media campaigns, and PR opportunities.
Manage events and budgets, ensuring cost-effective planning and maximum ROI.
You will manage an administrator and be supported by a strong team of fundraisers, a marketing department set up to support the development of community activity.
The Candidate
Experience in event management, ideally within the charity or community sector.
Strong fundraising knowledge and experience in income generating events and techniques both physical and through digital channels.
Budget management experience and ability to work within financial targets.
Strong project management and organisational skills.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
This role focuses on raising funds, recruiting new donors and engaging existing donors, with particular emphasis on challenge events. The postholder will work closely with the whole Community & Events Fundraising team in driving income, identifying opportunities and stewarding our supporters.
The postholder will also help to identify opportunities for income generation and donor recruitment including digital and social media. They will liaise with the Community & Events Fundraising Manager to help to forecast each year’s events income and participant numbers. They will also be aware of current fundraising trends and keep up to date with best practice and comply with relevant legislation.
If you have experience of working in a fundraising environment (challenge events experience preferable) and an understanding of what excellent donor stewardship looks like then we would love to hear from you.
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are passionate about treating people fairly and as equals; doing so is instinctive to us. To Beat Macular Disease for all we know we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
The client requests no contact from agencies or media sales.
Location: Working from home with meetings in West and North Yorkshire.
Contract type: Fixed term contract until 30 September 2026 (with likelihood of extension), c/o Community Forest Trust (a registered Charitable Trust)
Hours: Full time, 36 hours per week (Part time option available)
The White Rose Forest (WRF) is the Community Forest for North and West Yorkshire and was voted Community Forest of the Year in 2024, in recognition of our leading role within the England’s Community Forests network. At our heart we are a partnership, working closely with local, regional and national Government, as well as our National Parks, local businesses, landowners and community organisations in Yorkshire to plant trees where they are needed the most. All our projects are designed to benefit nature recovery and our communities.
2025 is an important year for the WRF as we set out our ambitious plans and targets for woodland establishment and management in North and West Yorkshire over the next 25 years and publish our new 5-year Action Plan. To help us deliver these plans, we are recruiting for a talented Development Manager to join our WRF core team. The White Rose Forest Development Manager is a new role that will be responsible for the development and delivery of a new fundraising function and strategy for the White Rose Forest, with support from the White Rose Forest Programme Director, the wider White Rose Forest team, partners and other stakeholders.
We are looking for a confident and experienced fundraiser who can draw on their previous record of success in a similar role to build relationships with a range of potential funders and secure the best opportunities to grow our non-Government project and unrestricted income. From setting up a charitable function for the White Rose Forest to developing our fundraising strategy, you will have the exciting opportunity to shape this new role. You will also be able to call on the expertise and experience within the Community Forest Trust and our England’s Community Forests network to support your work.
The Development Manager will be employed through the Community Forest Trust on behalf of the White Rose Forest and will work as part of the WRF core team. The post holder will have access to all systems available to the wider team, and training opportunities as required.
The Development Manager, as with all members of the central WRF team, will work from home without an office base. However, there is the requirement to attend monthly meetings in locations spread across North and West Yorkshire and at other times as required by the needs of the organisation. You well therefore require the ability to travel independently to such locations.
Please read the full job specification before applying. To apply please submit a covering letter detailing how your experience meets the role requirements, why you are interested in this position and enclose a CV. The closing date for applications is Sunday 27th April 2025 with interviews taking place during the w/c 6th May.
We are an equal opportunities employer and welcome applicants from all sections of the community.
For more information about the White Rose Forest please visit or website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for corporate fundraising, then we’re keen to hear from you.
We have 600 volunteers supporting unrepresented litigants in the civil and family courts in England and Wales, helping over 50,000 times last year. At a time when legal support is increasingly limited, we have a vision that no one should have to go to court alone. To make this vision a reality we have a focused fundraising strategy to ensure the charity has the resources it needs and our corporate partnerships are key.
We’re looking for a Corporate Partnerships Manager (Maternity Cover) to join our team, to steward existing partnerships and grow new connections, especially with those in the legal sector. As well as running our Guardians’ network, you’ll arrange key supporter events and develop bespoke partnerships.
It’s a busy role and you’ll be supported by an assistant and a close working fundraising team. You’ll also be able to build on the firm foundations we already have in place.
We’re open to applications from experienced corporate fundraisers, as well as corporate fundraisers ready to step up into managing the corporate income streams.
Interviews will be held on the 14th May 2025
The client requests no contact from agencies or media sales.
Position: Volunteer Coordinator
Type: Full-time (35 hours a week), permanent
Location: Office based in London with flexibility to work from home
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you passionate about engaging communities and empowering volunteers? The MS Society is looking for a Volunteer Coordinator to support our Community, Events & Retail Fundraising team. You’ll play a key role in recruiting, supporting, and developing volunteers, helping us achieve our mission of improving the lives of people affected by multiple sclerosis.
As a Volunteer Coordinator, you will:
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Plan and manage volunteering opportunities across our income generating activities.
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Recruit and onboard new volunteers, ensuring an outstanding experience.
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Create and deliver engaging volunteer campaigns to grow our community.
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Support and maintain strong relationships with volunteer organisations and local partners.
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Monitor and improve volunteer engagement and retention to strengthen our impact.
About You
We’re looking for someone who:
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Has experience working with and recruiting volunteers.
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Can build strong relationships with diverse communities.
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Has excellent organisational and communication skills.
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Is confident using IT systems, including Microsoft Office and CRM platforms.
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Is creative, enthusiastic, and passionate about supporting the MS Society’s work.
Join us in shaping a stronger volunteer community that will drive our fundraising efforts and help us continue delivering vital support and research for people affected by MS.
Closing date for applications: 9:00 on Thursday 8 May2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Community Fundraising Manager
Salary:£38,000 - £40,000
Responsible to:Head of Partnerships, Ruth Strauss Foundation
Accountable to: Board of the Ruth Strauss Foundation
Hours per week: Location:Monday-Friday 9.00am – 5.00pm
Hybrid: minimum 2 days a week in London office
The Role
We are recruiting for a Community Fundraising Manager to join our Fundraising team. The role will be instrumental in the Foundation’s engagement with different communities and building fundraising partnerships across a range of community audiences, including youth and education, sports clubs, community groups and individuals doing their own activities. You will be responsible for growing our existing community products such as Turn Cricket Red as well as introducing new products and initiatives to generate growth in Community Fundraising. Part of a small team, you will develop key relationships within the RSF network of supporters, suppliers and delivery partners and manage a portfolio of events and activities for a range of supporter groups.
Key Relationships:
- Head of Fundraising
- Head of Partnerships
- Supporter Care Executive
- Schools Lead/Schools Manager
- Cricket clubs
- Schools/universities
- Community groups
- RSF individual supporters
Role Profile:
Reporting to the Head of Partnerships, your role will focus on:
- Managing and growing the Ruth Strauss Foundation Turn Cricket Red Campaign, working with schools, sports clubs and Universities
- Creation of new RSF owned community fundraising events/activities/products
- Managing RSF third party events-London Marathon, Westminster Mile, professional athlete testimonials, galas and dinners
- Work closely with the Ruth Strauss Foundation School Programme Lead to maximise schools community fundraising
Key Responsibilities:
- Develop and deliver the Foundations community fundraising strategy and community fundraising activities and campaigns
- Develop and implement a varied portfolio of events and community fundraising activities to meet agreed objectives, all of which reflect the spirit of the Ruth Strauss Foundation
- Ensure, with the wider Fundraising team, we meaningfully engage different communities with RSF
- Ensure relevant processes and policies are in place to deliver a successful, profitable community fundraising programme
- Oversee the management of fundraising systems, processes, and platforms in order to create the best possible experience for donors and participants
- Develop a robust supporter journey for community fundraisers which leaves them with an excellent supporter experience and generates a lifelong relationship with RSF
To achieve these objectives the post holder will be expected to:
- Plan, budget, attend and coordinate an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity
- Regularly review the performance of fundraising activities/events and products, make recommendations for improvement, and support decision-making regarding fit of new opportunities for the foundation
- Project Manage the delivery of the community fundraising programme at RSF, leading on activity working group meetings, coordinating with key stakeholders to ensure campaigns, activities and events are managed efficiently
- Work closely with the schools lead and school manager to grow our schools fundraising programme – working collaboratively so the training programme objectives are also met
- Develop a long-term growth strategy for Turn Cricket Red – focused on maximising current opportunities as well as diversifying to increase our reach
- Deliver high value supporter stewardship to increase lifetime value and impact of their fundraising
- Build and maintain a variety of community relationships across varying stakeholders and seniority, ensuring opportunities for growth are maximised
- Alongside the team, co-ordinate event/activity logistics including but not limited to sales, bookings and liaison with supporters and suppliers, material production, promotion, set up, and delivery
- Oversee relationship with key providers of event fundraising mechanisms such as online donation platforms, auction platforms and text to donate services
- Work with colleagues to ensure all events are adequately supported with staff, volunteers and hosts, and that all stakeholders receive appropriate training/ briefing and post event debriefs
- Work with the Head of MarComms and Digital to produce engaging fundraising collateral and information for event and community supporters including pre and post event communications/marketing collateral, working with external production companies where required
- Ensure all events and activities are compliant with fundraising code of conduct, GDPR and other event processes/policies
- Oversee the use of the CRM system to ensure data is recorded in compliance to Data Protection and GDPR and maximises output for supporter journeys
- Use sector trends and audience analysis to direct strategy and ensure that RSF remains innovative and at the forefront of Community fundraising
This Job Description reflects the duties of the post as they exist at this time and may be subject to changes based on the needs of the Fundraising Department. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.
What we are looking for:
- Experience of designing and delivering successful Community fundraising events and activities
- Excellent organisational and administrative skills including budget and project management
- Ability to build excellent relationships especially with supporters, partners, ambassadors and suppliers
- Strong team player and project leadership, ensuring clear and regular communication with the RSF team and stakeholders as appropriate
- Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems
- A willingness to adapt and be flexible. There are often new projects, changing priorities, and new processes that you will need to embrace
- Ability to undertake travel, including overnight stays where necessary
- Competent user of Word, Excel, PowerPoint, and experience of CRM systems
Desirable
- Experience delivering nationwide community campaigns
- Competent user of client / supporter databases
How to apply:
We are committed to being an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We welcome applications that help us in our mission to be a place where you can be yourself and thrive.
Please share your CV and a covering letter that is no longer than 2 sides of A4.
Interviews will be planned as applications come in. Application process may close early.
If you have any queries on this role, please get in touch.
We take your privacy very seriously and promise to keep your details safe. Check ourApplicant Privacy Policy to find out more.
About the Ruth Strauss Foundation
In early 2018, Ruth Strauss, the wife of Sir Andrew Strauss the former England cricket captain, was diagnosed with an incurable lung cancer that affects non-smokers. Ruth died on December 29th 2018; she was 46 years old and mother to two children, then aged 10 and 13.
In her memory, Sir Andrew has launched The Ruth Strauss Foundation to:
- Provide professional emotional support for families when a child is facing the death of a parent
- Facilitate collaboration and influence research in the fight against non-smoking lung cancers
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Fundraising Officer - VAC135
Working Hours: 37.50 per week (Flexible and part time working offered by agreement)
Salary: circa £26,000 per annum
Contract: Permanent
Deadline: Friday, 16 May 2025
Interviews to take place: TBC
Location: Leeds/Hybrid
Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees? Do you consider yourself to be a dynamic leader with excellent relationship skills? If that sounds like you, check out the below opportunity!
Leeds Hospitals Charity
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.
People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated, it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.
The Role
Reporting to the Community Fundraising Manager, you be responsible for generating and maximising income related to community supporter led events and initiatives.
The person will:
· Provide excellent stewardship, on-going support and motivation to supporters organising their own ‘in aid of’ Leeds Hospitals Charity fundraising and those taking part in ‘own place’ events.
· Identify, establish, and manage new fundraising volunteer groups who will help support the charity through their own fundraising and contacts including volunteers who will support the community fundraising function.
· Work alongside other fundraising colleagues across the charity to help deliver team income streams (e.g. hospital fundraising, legacies, individual giving, events).
· Work closely with the Communications Team to ensure supporter led events receive adequate PR coverage and are planned into the charity’s communications calendar.
The successful candidate will have:
· Good communication and presentation skills.
· Excellent interpersonal and networking skills.
· Ability to prioritise, plan and organise workload.
· It is desirable, but not essential to have experience of stewarding charity supporters and volunteer fundraising groups or similar.
Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can email Catherine Butt, Community Fundraising Manager. Her details can be found on our website.
For more information about the position and the charity, please visit our website and check our current vacancies where you can get in touch with us and send us your CV.
Benefits:
· 27 days holiday a year plus bank holiday with the option to buy additional holiday
· Flexible and Hybrid Working
· Unlimited access to our online Learning & Development Portal
· Line Management Training Programme
· Pension scheme- 5% employer contribution
· Annual pay review
· Health & Wellbeing support including:
o access to an Employee Assistance Programmes and trained Mental Health First Aiders
· Life Insurance Protection
· Cyclescheme
· Car Lease Scheme
· NHS Blue Light Card and Discounts
As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.
Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.
This is an exciting time for Parkinson’s UK. We want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
About the role
The Parkinson’s UK Tech Guide connects people with Parkinson’s to devices and apps that could improve their quality of life, with the information and tools for people to choose the right solutions for them.
As part of a small team and reporting to the Catalogue and Community Lead, you will support them in creating clear and comprehensive product reviews. You will also moderate contributions from our community of users and help create and maintain effective relationships inside and outside the charity. This means working with people inside Parkinson’s UK and from our community, as well as with the companies who make and sell the tech in our catalogue.
What you’ll do:
- Help the Catalogue and Community Lead to manage the catalogue of devices and apps, including compiling and editing listing pages.
- Help the Catalogue and Community Lead to write and edit comprehensive product reviews.
- Help manage relationships with end users of the Tech Guide – people with Parkinson’s, their family and carers, and healthcare professionals – ensuring all stakeholders have the best possible experience.
- Provide user support, manage user-generated content, and enforce our code of conduct.
- Gain a deep understanding of the Parkinson’s community and of the organisations who supply and use tech to help them.
- Contribute your ideas and feedback to the development and growth of the Tech Guide itself.
What you’ll bring:
- Great organisational skills, able to make sure everything stays on track and is recorded and reported as needed.
- Excellent writing, communication, negotiating and influencing skills
- Ability to work effectively with people from a wide range of backgrounds.
- Ability to work independently as part of a close-knit team.
- Commitment to working with our user communities to co-create the right solutions for them.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home four days a week. You’ll be required to cover your own travel expenses to our central-London office.
Interviews for this role will be held 19 May 2025
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Purpose
The Marketing Assistant is a varied role, working primarily in our Supporter Relations team, but also supporting other areas of the Fundraising and Communications team.
The primary focus of this position is to provide an excellent customer experience for CBM supporters so that every interaction is carried out with excellence, integrity and efficiency. This will help to create and be part of a supporter experience that develops and maintains long-term relationships with dedicated individuals and churches across the UK. The Marketing Assistant will ensure supporters feel valued and engaged with CBMs work.
On a day-to-day basis the position holder will be engaging with supporters by phone, email and writing, in responding to a wide range of enquiries, and carrying out administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials.
The successful applicant requires strong written and verbal communication skills, as well as confidence to make outbound phone calls to build relationships, thank supporters, to share updates on our work, and ask for donations to build relationships, grow supporter engagement and maximise long-term income.
The position is part of a dedicated and enthusiastic Fundraising and Communications team, and part of this role is to provide additional administrative support to the wider team, specifically in areas such as 121 supporter communications to fundraisers doing events, churches, and legacy and in memoriam supporters.
Key Responsibilities
1. Inbound enquiries (40%)
Respond to the needs of CBM supporters and the public through the handling of inbound calls and emails in a prompt, professional, and courteous manner.
This includes:
a. Taking and processing donations over the telephone.
b. Handling requests, feedback and complaints in a respectful and timely manner, and offering solutions when appropriate.
c. Updating supporter records on the Customer Relationship Management system (currently Salesforce) and carrying out mail or email follow-up when required.
d. Responding to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.
e. Co-ordinating and responding to comments made on CBM’s social media platforms.
2. Outbound 121 communications (30%):
Carry out outbound calls to potential and existing supporters to inspire donations and explain over the telephone how support will transform lives, following set briefs and guidelines, but when applicable engaging supporters in conversation in a non-scripted approach. This includes:
a. Regular outbound calls and emails include thanking and stewardship communications, asking for support by Direct Debit, clarifying Gift Aid statuses, and discussing the possibility of supporting the charity in a Will.
b. Update the outcome of calls on supporter records on the CRM system.
c. Process donations made over the phone, carrying out mail or email follow-up when required, using existing materials and letter templates.
d. Refer follow up actions that are outside of the team’s remit to the relevant team or individual.
e. Contribute to the creation and development of guidelines for in- and out-bound telephone conversations.
3. Additional administrative duties (30%):
Perform a variety of other administrative tasks to support the wider fundraising team:
a. Data inputting, preparation and reports.
b. Updating and proofing fundraising materials.
c. Supporting speaker and church coordination when required.
d. Co-ordinating the stock and the distribution of supporter materials and fundraiser resources.
e. Mailing out church packs, thank you letters, and personalised communications, such as handwritten cards.
f. Liaise with colleagues and attend meetings to ensure up-to-date knowledge of CBM’s work.
g. Help develop a culture of enthusiasm and success, which reflects the ambitions of CBM.
The client requests no contact from agencies or media sales.