Digital Experience Manager Jobs in Liverpool
Regionally-based post from Autumn 2024
28 hours per week – including some weekends and evenings and frequent travel in the region and nationally
Based from home and locations within the geographical area covered by this role
We are seeking an enthusiastic, pragmatic person who is excited by what spirit-led growth might mean in a faith context. Our local development team is a key part of our plans to reinvigorate Quakerism and to help Quaker communities thrive.
As a local development worker, you will support Quaker communities to be inclusive, welcoming and all-age. The support areas include worship, community, organisational management, social action, collaboration in the wider community, and outreach. You will provide accompaniment, facilitation, project support, and training. You will work alongside others at Quakers in Britain and Woodbrooke to provide resources and opportunities that grow from the identified needs of local Quakers.
We invite applications from people who are:
- Good listeners with experience of working with groups to develop and deliver a shared vision
- Familiar with Quaker worship, community, witness, and organisation
- Organised and resourceful, able to research information, analyse and sift it, and apply it appropriately to a range of situations and personalities
- Creative and adaptable, able to encourage innovation and support experimentation
- Digitally curious, willing to experiment with digital platforms and programmes to develop community and progress work.
Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package.
For further details and to apply, please visit our website via the apply button.
Closing date: 9am on Monday 14 October 2024.
Interviews: Tuesday 22 October 2024.
Quakers have a faith commitment to equality, and encourage and welcome applications for posts from people of all identities and backgrounds. As a result of our recruitment practices, individuals will be selected only based on their relevant skills, experience, qualifications and abilities. A candidate’s sex, sexual orientation, age, race, religion, belief, ethnicity, nationality, disability, marital status or class will not be a barrier to working for Quakers in Britain.
We aim to operate an equitable and user-friendly application process for all candidates. If you need any reasonable adjustments during the application process, please contact our People Team. You do not have to be a Quaker to apply for this post, but we expect you to uphold the values of the organisation.
Quakers in Britain is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share and uphold this commitment. Our recruitment and selection process reflects our commitment to safeguarding, and the suitability of all candidates will be assessed during recruitment in-line with our Safer Recruitment guidelines. Successful candidates will be subject to pre-employment checks in line with these guidelines.
Join GamCare as our Remote Services Development Lead and drive the evolution of our support platforms, helping us to reach more people in need.
The Role
As the Remote Services Development Lead, you will play a crucial role in leading and developing GamCare's remote services, ensuring seamless delivery across multiple platforms including telephone, live chat, WhatsApp, and video. You will oversee a team of Senior Managers and drive service improvements to meet targets, while fostering a positive, high-performing environment focused on staff wellbeing and retention. This role also involves the strategic development of GamCare’s online and helpline services to expand their reach, particularly into underserved communities.
You will be at the forefront of shaping and embedding evidence-based interventions that align with GamCare’s mission of supporting those affected by gambling harm. In this role, you will collaborate with key stakeholders, internal teams, and external agencies to enhance service delivery, ensuring that safeguarding protocols for vulnerable individuals are upheld to the highest standard.
This position offers the opportunity to contribute to GamCare’s growth and sustainability by translating strategic goals into operational plans, managing performance, and establishing meaningful partnerships with stakeholders and the NGSN. Your leadership will ensure GamCare's services continue to evolve and thrive in a rapidly changing digital landscape.
Key Responsibilities
- Leading the development and delivery of GamCare's remote services, ensuring alignment with strategic objectives and service targets.
- Overseeing and supporting Senior Managers in managing helpline and online services, establishing a high-performing and supportive team environment.
- Driving continuous improvement and innovation in remote service delivery, implementing evidence-based interventions and expanding services to underserved communities.
- Collaborating with key stakeholders and external partners to develop and maintain strategic partnerships, enhancing service reach and impact.
- Monitoring and reporting on performance data, using insights to guide service enhancements and meet funder requirements.
- Ensuring safeguarding protocols for vulnerable individuals are rigorously upheld, with a strong focus on risk management and service quality.
About You
We are looking for a dynamic and experienced leader with a proven track record of managing large-scale remote services, ideally within a helpline or digital support setting. You will have extensive experience in leading multi-functional teams, both staff and volunteers, and a strong ability to develop and implement strategic plans. Your deep understanding of safeguarding, coupled with expertise in business planning, change management, and relationship building, will ensure you can lead in a fast-paced and evolving environment.
You will be passionate about making a difference to those affected by gambling harm, with a strong commitment to staff wellbeing and retention. With excellent communication, data analysis, and IT skills, you will be able to guide continuous improvement and innovation in service delivery, working closely with partners to enhance the reach and impact of GamCare's remote services.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee Assistance Programme – 24-hour support
About Us
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
For further details and to apply please click the apply button.
Closing date for applications: 27th September 2024.
Interviews will take place online via video conference – the week commencing/on 7th October 2024.
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Head of Operations
We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
Position: Head of Operations
Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)
Hours: Part-time: 0.6FTE – 08.FTE
Contract: 2-year fixed-term contract
Salary: Up to £43,000 pro-rata depending on experience
Closing date: 12 noon Friday 4th October
About the role:
We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.
Key areas of responsibility include:
- Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
- Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
- Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
- Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
- Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
- Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
- Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
- Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
- Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.
Essential knowledge, skills & experience include:
- Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
- Strong leadership qualities to lead operations and fulfil an executive function
- Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
- Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
- Exceptional interpersonal, verbal and written communication skills
- Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
- Exceptional people management and coaching skills with experience of managing HR and L&D functions
- Excellent project management and organisational skills, able to multi-task with attention to detail
- Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
- Strong analytical and problem-solving skills
- Risk management: able to identify and manage organisational risks and operational issues
About the organisation:
The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:
- Restoring mental, physical and emotional wellbeing
- Overcoming isolation and reconnecting with a healthier support network
- Rediscovering confidence and self-belief
- Identifying practical coping strategies
The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse
How to apply
Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.
Diversity, Inclusion and Safeguarding
The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do. We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.
We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.
You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Local Storytelling Exchange is seeking a highly motivated individual to work closely with the Executive Director to drive forward the scale and pace of impact at the Exchange.
This person will be a creative individual with an entrepreneurial mindset. Excited about joining a start-up, they will be strategic and analytical, with a strong understanding of where storytelling can make the biggest public and political impact. A background in strategic communications and / or climate policy is desirable, but a strong track record in project management and ideas development is key. They will enjoy testing new ideas, evaluating success and developing new partnerships and opportunities. A self-starter, they will be a quick learner, able to take initiative and lead the effective delivery of programmes.
A clear grasp of the power of stories will be crucial to the success of this role.
These skills can have been acquired anywhere, but a commitment to environmental action is a must. What's most important is a genuine interest in the mission of the Exchange, the power of stories to catalyse progress on climate change, and a passion for addressing climate change in an inclusive, strategic way.
About
The Local Storytelling Exchange is uses storytelling and community engagement to shape a collective narrative of support for a fair green transition. Storytellers work in different regions/geographies to tell stories about individuals, groups and businesses who are finding more sustainable ways to live and work showing 'this is what the transition looks like'.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Freelance Trusts and Foundations Specialist Wanted for Feminist Policy and Campaigning Organisation
Are you an experienced trusts and foundations fundraiser with a passion for gender equality? The Fawcett Society is looking for a skilled freelancer to step in as our Interim Trusts and Foundations Lead, supporting our mission to create a society where women and girls are equal and free to fulfil their potential.
We particularly welcome applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. Each applicant will be individually assessed regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. We will use positive action on the basis of race and/or disability in case of a tie-break situation.
About Us
We are a dynamic feminist policy and campaigning organisation dedicated to driving systemic change and advancing gender equality. We are the UK’s leading charity advocating for gender equality and women’s rights. Our mission is to create a society where women and girls are equal and free to fulfil their potential. We achieve this through compelling research, impactful campaigns, and the support of our members.
About the Role
Position: Interim Trusts and Foundations Freelancer
Location: Remote
Rate: £300 per day
Hours: 2 days per week (flexible, with some need for crossover with key colleagues)
Duration: 2-6 months (with potential extension)
- What You’ll Do
- Research & Identify Funding Opportunities
- Develop the Pipeline
- Craft Persuasive Grant Proposals
- Manage Relationships
- Monitor & Evaluate
About You
- Passionate About Gender Equality: You have a strong commitment to feminist principles and are deeply motivated to support work that tackles gender inequality.
- Proven Fundraising Expertise: You bring a track record of success in securing significant funding from trusts and foundations within the UK charitable sector, ideally with experience in social justice or advocacy organisations.
- Exceptional Writing Skills: Your written communication is clear, engaging, and persuasive, capable of conveying complex issues in a compelling manner.
- Strategic Thinker: You can identify and leverage funding opportunities, aligning them with our strategic goals to maximise impact.
- Self-Motivated & Organised: You excel in a freelance capacity, managing your time effectively, meeting deadlines, and maintaining attention to detail across multiple projects.
Why Work With Us?
This is an opportunity to contribute to meaningful, lasting change in a flexible, freelance role. You’ll work with a passionate team dedicated to making a difference, in a supportive environment that values your expertise and creativity. If you’re looking for a role that aligns with your values and allows you to apply your skills to support feminist causes, we want to hear from you.
Ready to Make an Impact?
Visit the 'work with us' section of our website where you'll be able to download the recruitment pack and find the link to our application form. The form captures basic details and enables applicants to submit their CV with a covering letter (max 4 sides total).
Deadline: Applications will be reviewed on a rolling basis, so early applications are encouraged.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential
The client requests no contact from agencies or media sales.
Join Addiction Family Support
Addiction Family Support is a UK-based charity dedicated to supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.
The Role: Bereavement Support Worker
As a Bereavement Support Worker at Addiction Family Support, you will provide crucial emotional and practical assistance to individuals affected by the loss of a loved one due to addiction. Through both individual and group support, you will offer a compassionate and understanding presence, helping people navigate grief and loss in a safe and supportive environment.
This role offers flexibility, allowing you to work remotely or in person, depending on the needs of the service and your own availability. Bereavement Support Workers operate within a flexible rota system to ensure those in need of support receive timely and consistent care.
Responsibilities:
- Offer empathetic and non-judgmental emotional support to those affected by the bereavement of a loved one due to addiction.
- Provide information, literature, and resources to help individuals and groups manage grief and cope with their situations.
- Facilitate or co-facilitate bereavement support group meetings, creating a safe space for participants to share their experiences and provide mutual support.
- Respond to inquiries and offer structured emotional support through helplines or support groups, following guidelines and safeguarding practices.
- Maintain accurate and confidential records in line with GDPR and the charity’s policies.
- Ensure safeguarding concerns are addressed promptly and signpost individuals to additional services where appropriate.
Ongoing Support
As a Bereavement Support Worker, you will have access to regular supervision and peer support, ensuring you feel confident and equipped in your role. Development opportunities are available to help you grow in your position and enhance the support you provide.
Join Our Team of Change-Makers
Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.
Be Part of Something Special
Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.
Join an Award-Winning Journey
This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.
The deadline for submitting applications is 4.00pm Friday 11 October 2024.
Interviews will be held Tuesday 15 October 2024.
Please only apply if you meet the person specification and have the required skills, qualifications and experience.
The deadline for submitting applications is 4.00pm Friday 11 October 2024.
Interviews will be held Tuesday 15 October 2024.
Supporting people affected or bereaved by a loved one's harmful use of alcohol, drugs or gambling.
The client requests no contact from agencies or media sales.
Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours.
Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.
Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.
The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.
The primary focus of the role is to maximise the net contribution from local fundraising but also to drive community awareness and engagement with Marie Curie. This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.
The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie. With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.
The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.
This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role.
CLOSING DATE: 9am, Monday 30th September.
Funded by the Armed Forces Covenant Trust & NHSE, this work will transform the experiences of female veterans, and address barriers to access in areas including health and wellbeing, transition and employment, care, finance and pensions, housing, terms of service, historic hurt and loneliness. Collaborating across government, statutory, charity, and commercial organisations, the project will innovate within the sector, design sustainable provisions and translate research into action.
Reporting to the Project Lead for the Female Veterans Transformation Programme, you will be responsible for delivering the communication and engagement strategy during the course of the programme. This includes engagement and consultation with key stakeholders including Office of Veteran Affairs, MoD, NHS England, devolved nations health services, Royal Navy, Army and Royal Air Force (including Associations and charities), Veterans Commissioners, other veteran-facing organisations aligned through the Cobseo Female Veterans Cluster Group and female veterans themselves.
The post will be hosted by the WRAC Association who are an inclusive employer seeking to attract and employ the best people from the widest talent pool and committed to supporting our staff and the female veterans we serve.
If you see yourself as the motivated, self-starting and engaging officer of this transformational project, we look forward to receiving your application. All applicants must be able to demonstrate current eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real difference to the lives of unpaid carers? Do you have the skills and dedication to support impactful projects that provide essential support and services to unpaid carers? If so, we have an exciting opportunity for you!
We are seeking a dynamic, motivated and organised Project Officer to join our Innovation and development team. The successful candidate will play a pivotal role in coordinating and managing projects aimed at supporting unpaid carers and Carers First teams; at times working in partnership with other organisations. This role includes planning, delivering, implementing, and evaluating projects, to ensure they meet our strategic objectives and deliver real impact to the carer community.
This role requires a proactive individual with a passion to ensuring carers receive relevant and essential information bespoke to their individual caring situation. The ability to work in co-production and collaboratively with a diverse range of stakeholders, and interest in driving forward the delivery of the Carers First Strategy, to reach and provide better support to more carers.
As a Project Officer, you will play a crucial role in developing and delivering programmes aimed at enhancing the support we provide to unpaid carers. You will work closely with our team, partners, and stakeholders to ensure our projects meet the highest standards.
To apply for a role with Carers First, please complete in full our online application form via our website. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact and we will be happy to organise for one of the Team to contact you.
Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful.
Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an established and highly motivated Director of Finance to join our Senior Leadership Team, and who will be responsible for providing financial leadership, control and planning for the organisation.
Victim Support is the leading charity in England and Wales that supports people affected by crime and traumatic incidents. We provide personalised support to help people manage after crime and feel safer through a combination of dedicated specialist services as well as on-line support. We also ensure victims know their rights and we campaign to make them stronger.
Each year we offer information and support to almost 800,000 people and 153,000 received tailored support from our dedicated, skilled support workers and volunteers, Independent Domestic Abuse advisors and Independent Sexual Violence advisors. We are a truly independent organisation that delivers our services both through local teams embedded in the communities in which they live and work, as well as nationally through services such as the National Homicide Service, our 24/7 Support line, our live chat service and our on-line self-help platform, My Support Space.
This year we celebrate our 50th anniversary. As we look ahead to the future, we will continue to deliver the highest quality services to those that need them. We will give victims a voice and a platform to create change and reform in a deeply broken criminal justice system. We will listen, adapt and improve, giving victims options and flexibility in how they access our support, reflecting the changing ways we all live our lives.
In order to achieve our vision we need a highly capable Director of Finance to build and improve on our high-performing finance function and to drive forward operational excellence.
Reporting directly into the CEO, you will be responsible for developing and implementing our financial strategy, long-term financial planning, and developing commercial strategies to maximise income and operating contribution. You will also have responsibility of cash management, risk management and governance. You will be the Senior Information Risk Owner (SIRO) for the organisation and will lead on Property and Procurement.
This is a varied and exciting role which will provide you with the opportunity of leading a well-established team of professionals, reporting on the financial performance of the organisation together with providing analysis, advice and support to facilitate decision making to deliver sound financial management.
You will be a qualified accountant, and will need to demonstrate:
· Proven experience in a leadership role;
· Experience at Board level and ability to work in collaboration with Trustees and colleagues;
· Understanding and experience of strategic risk management, finance audit and internal controls
You will be a confident, energetic and engaging individual with an enquiring mind and passion for excellence and innovation in pursuit of sustainable growth and excellent service delivery. You will have excellent communication skills and confidence to operate at the highest levels. A commitment to Victim Support’s purpose, vision, values and ethos is essential. This is an excellent opportunity for somebody who wants to make a difference.
If you believe you have the skills and qualities to provide the exceptional leadership we are seeking, we very much look forward to hearing from you.
We are strongly committed to increasing the diversity of our organisation and welcome applications from all sectors and backgrounds.
Recruitment timetable:
Application deadline: Sunday 13th October
Shortlisting: approx. Wednesday 16th October
First stage interviews: w/c 21st October
Second stage interviews: 2/c 4th November
To apply, please send your CV and supporting statement via the link by Sunday 13th October
For an informal conversation about the role please contact our exclusive recruitment partner, Rosemary Pini of Allen Lane via the agency website.
Please submit your CV and cover letter (no more than sides for the cover letter).
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We're recruiting 2 x Community Education Officers to join the team in Merseyside. One role is available at 2 days per week, the other role is available at 4 days per week. Please make it clear the role type you are applying for in your cover letter.
Community Education Officer - Liverpool (2 days or 4 days per week)
Reporting to: Senior Project Manager
Salary: £24,375 per annum, pro rata (£9,750 per annum for 2 days per week, or, £19,500 per annum for 4 days per week)
Hours: 2 or 4 days (15 or 30 hours) per week, with flexibility of working hours (core hours 10.00-16.00)
Duration: Fixed Term – 15 months
Start date: As soon as possible
Location: This role is based in Merseyside and is currently homeworking with travel within the region, and weekly in-person team meetings. We recommend that this role visits the London office a minimum of once a quarter.
Anti-oppressive statement: Feedback is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this.
ABOUT US
Feedback is a UK- and Netherlands-based campaign group working for food that is good for people and planet. We want a world where:
- All people have secure access to delicious, culturally appropriate food that is nutritious and does not cause environmental harm
- Global supply chains, farming and fishing contribute to food sovereignty, good livelihoods, mitigate climate change and enable nature to thrive
- Communities have agency to create food economies that are inclusive, equitable, resilient and celebratory
To meet these objectives, we carry out the following activities:
- We delegitimize corporations
- We ideate and advocate for policy change and regulation
- We nurture community agency
- We widen our circle of allies
- We change culture and public discourse
ABOUT THE ROLE
The Community Education Officer plays an important role in both collaborating with communities to take part in shared learning and disseminating findings to wider audiences throughout the project, informing how it develops and boosting its impact. You will work in partnership with individuals and their communities, under the supervision of the Senior Project Manager as part of the education and advocacy programme. This will include cooperative identification of changes to the food system in Knowsley in the last century, engaging project participants in discussing those changes and raising awareness to wider audiences, supporting the project to achieve its aim of creating a shared understanding and celebrating Knowsley’s heritage and influencing strategies to shape the future of the borough, through sustained, quality engagement. You will support the Community Research Coordinator to capture qualitative and quantitative data that will inform reporting and contribute project monitoring and evaluation, participant outcomes and signposting groups & individuals to project activities with the aim of improving community participation & influence in our work.
The post holder will need to be proactive, working both independently and as part of a team, whilst managing and prioritising a busy workload.
The main strategic aims this role is responsible for:
Aim 8: FAIR ACCESS TO GOOD FOOD
By the end of 2025, low-income communities in the UK will have secure, dignified access to nutritious food with low environmental impact, challenging the supermarket redistribution and food bank model
Aim 9: COMMUNITY-ANCHORED FOOD ECONOMIES
By the end of 2025, regional, participatory, celebratory food economies anchored in place and community will grow, challenging the corporate food model.
Key Responsibilities
- Primary responsibility for leading the collaborative learning process with community stakeholders in Knowsley (e.g., community groups, local schools).
- Work with individuals, groups and communities to explore the food and farming heritage of Knowsley, creating a shared understanding of what came before Knowsley’s establishment as a Metropolitan Borough.
- Contribution towards the planning and execution of events and workshops in Knowsley in collaboration with the team at Feedback and key community stakeholders.
- Primary responsibility for creating educational resources from information obtained through delivery of Feedback Global’s Heritage Lottery Fund Project, to be utilised throughout this project and in future.
- Working alongside the project delivery team you will work to capture stories and knowledge about residents’ experiences of growing, producing and consuming local or seasonal food.
- Celebrate Knowsley and its heritage through the creation of projects and workshops in collaboration with key stakeholders.
- Create educational resources from information obtained considering the present and future possibilities.
- Capture stories and knowledge about residents’ experiences of growing, producing and consuming local or seasonal food over time.
- Work closely with stakeholders to reach project outcomes
- Produce tangible solutions to issues Knowsley faces
- Use information obtained for advocacy and campaigns to benefit neighbourhoods, change that improves land use, access to fresh locally produced food and creates upskilling and employment opportunities.
- Explore Knowsley archives to understand changes in land use.
- Collate a multitude of existing heritage materials whilst adding dialogue from living residents.
- Assist with the recruitment and ongoing communication between community curators.
- A commitment to the objectives and core values of Feedback - Collaboration, Celebration, Audacity, Solidarity, Impact.
- A commitment to Feedback’s anti-oppression work.
PERSON SPECIFICATION
Essential criteria:
- Excellent interpersonal and oral communication skills and the ability to work alongside a wide range of stakeholders.
- High level of IT skills
- Experience of engagement in local community settings.
- Knowledge and interest in food as a way to engage people in advocacy for change.
- Awareness of partners, stakeholders and projects within Knowsley and the wider Merseyside area.
- Ability to regularly travel in and around Knowsley (public transport, cycle or drive)
HOW TO APPLY
Please apply via Charity Jobs with a CV and cover letter (no longer than 1 A4 page) explaining how you meet the person specification and why you would like to work at Feedback. Please indicate on your cover letter whether you are applying to work 2 days or 4 days per week. Please view the full job description and person specification for more information.
Deadline to apply: 12pm, Monday 21st October 2024
Successful candidates for interview will be notified by Thursday 24th October 2024.
Interviews will be held week commencing 28th October 2024.
For any questions, access requirements, or if you require the job description in a different format, please contact us.
The client requests no contact from agencies or media sales.
Title: Development Officer, UK (Maternity Cover)
Department:Development
Reports to:Senior Manager, Donor Engagement UK
Matrix Management: N/A
Supervises: N/A
Hours:20 hours per week, flexible
Location: Homeworking in UK
Salary: £30,000 - £35,000 pro rata
Duration of Contract: Fixed Term - Maternity cover contract (9 months)
Position Summary
The African Wildlife Foundation is Africa’s largest and oldest international conservation organisation with its HQ in Nairobi Kenya. African Wildlife Foundation’s goal is to create a movement across the continent that ensures expanding economic opportunity coexists with thriving wildlife and healthy ecosystems.
AWF is seeking a confident and highly organised Development Officer to join our ambitious External Affairs team on a part-time basis for 9 month maternity contract, beginning end September. The team is committed to cultivating a diverse pipeline of donors – individuals, corporations and foundations - and stewarding current donors whose contributions support AWF’s mission to ensure that wildlife and wild lands endure in modern Africa.This role is central to delivering AWF’s fundraising goals in the UK.
Reporting to the Senior Manager, Donor Engagement UK, the Development Officer’s role is to provide back-end support to the UK fundraisers supporting the moves management process and smooth running of the virtual office, ensuring compliance with UK laws. The position will manage all elements of the virtual office, administration and reporting and support the team in managing portfolios of donors and prospects targeting mid-level and high net worth individuals, corporates and foundations.
Key Responsibilities
Administration
- Manages virtual offices and membership programme payment processing in collaboration with our data services team based in the US.
- Manages post where it relates to membership mailings. Manages orders for stationery and AWF materials needed to support mailings, events, and donor management (internal and external contracts).
- Support UK Director and Senior Manager, Donor Engagement in organising donor meetings.
- Manage travel and logistics for visiting AWF staff to the UK.
Portfolio growth and stewardship
- Works closely with the global research team to develop prospect lists for UK donors/partners – ensuring AWF is using the best possible tools for research and prospecting in the UK mindful of GDPR.
- Support fulfilment of UK donor stewardship plans to ensure all donors have appropriate and considerate communications from AWF working with AWF’s Communications team, Digital Officer and Director of Annual Giving.
Donor Information Management
- Oversees RE records for UK donors and prospects, making sure mailing lists are correct and can easily be drawn down for communications, maintaining accurate records of all donor interactions, individuals’ programmatic interests, trends in giving, and type of support to solicit.
- Works with Data Services and the UK team to review portfolios and make sure amendments are made on Raiser Edge ( RE).
Content Development and Communications
- Manages regular mailings to target audiences, as well as invitations to organisational wide donor engagement activities.
- Sends donor acknowledgements by email and phone calls (for smaller gifts).
Requirements and Skills
- Knowledge of the UK fundraising market, UK data protection guidelines and best practice and experience of working within these guidelines.
- Demonstrable knowledge of all Microsoft office packages, mail merges and mailchimp software.
- Experience with Blackbaud Raiser’s Edge software.
- Persuasive written communication skills in both creative and technical formats.
- Excellent interpersonal skills with ability to relate to people from a variety of cultural and national backgrounds.
- Demonstratable experience working remotely and independently. Global team working experience preferred or working across time zones.
- Excellent organisational and time-management skills
- Bachelor’s degree
- Demonstrated knowledge of conservation in the African context preferred
The role
Cruse Bereavement Support is the UK’s leading Bereavement charity. We help people through one of the most painful times of their lives through bereavement support, information and campaigning.
We’re looking for an organised, enthusiastic Fundraising Administrator to support our Public Fundraising Team to deliver some ambitious targets.
You will be responsible for ensuring the best possible supporter experience for our donors and fundraisers, including support with digital engagement. Reporting to the Individual Giving and Legacy Manager, you will deliver excellent customer care to supporters responding to enquiries and thanking them for their support, you’ll work within our database to maintain the quality of information available and assist with gift processing, as well as many other activities to help drive income and ensure all our supporters are valued at all times.
You will work in a small and friendly team in a very busy and diverse role. Possessing excellent organisational skills and ability to work to deadlines is essential as well as strong IT skills. The ability to build strong relationships with colleagues, supporters and volunteers will be a huge asset in this important role for the charity.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is Wednesday 02nd Oct with interviews taking place on Weds 9th Oct, via zoom.
Please be advised that if you do not hear from us by Tuesday 08th Oct, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The TSA is seeking a highly experienced, confident and capable Head of Fundraising to provide leadership and direction on all aspects of income generation. The charity has gone from strength to strength over the last 24 months, including income generation, and we are looking for an experienced fundraising professional to continue this amazing work.
Working closely with the TSA’s Joint Chief Executives, you’ll join the Senior Management Team and will be expected to successfully implement our new three-year fundraising strategy, which aims to diversify and raise income in a sensible yet ambitious way.
You’ll have a genuine passion about making a difference and working with a range of different people to increase income across multiple streams. The chosen candidate will have experience of developing multiple income streams, building and maintaining meaningful relationships with existing and new supporters and demonstrable exceptional communication skills.
In return, you’ll know that you’re making a massive difference in the lives of thousands of people across the UK, while working in an environment that encourages flexible and supportive working.
Head of Fundraising responsibilities
Strategic, leadership and management
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Provide leadership for fundraising and income generation across the TSA team. Attend regular strategy meetings and be a leading voice in shaping the TSA’s income generation activities
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Lead in the development, implementation and review of fundraising polices and strategy ensuring they are in line with the overall organisation business plan
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Provide line management for the Fundraising Manager and Grants and Trusts Manager, including regular meetings and ensuring that the fundraising team are fulfilling all areas of their roles, meeting agreed KPI’s and achieving set income targets
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Lead on the annual business planning and budget cycle for the income generation
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Effectively collect and analyse data to demonstrate income trends, the impact of fundraising and income generation. Use this data to inform quarterly reports to the Board of Trustees, determine the impact of the team’s work and drive continual improvements in policy and practice
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Attend and actively contribute to weekly TSA team meetings
Income Generation and partnership
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Lead on all income generation activities, with a focus on developing new fundraising initiatives for corporate giving, major donor fundraising, legacy giving and TSA appeals
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Develop and deliver short and long-term fundraising and partnership strategy for the TSA. Ensure that the TSA has a balanced portfolio, and the fundraising team successfully delivers income across multiple streams
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Working closely with the Joint Chief Executives and Grants and Trusts Manager, expand the TSA’s range of research funding sources to include public, academic, commercial and innovation funding alongside investment from the TSA itself
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Accurately forecast and monitor against income generation targets
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Identify opportunities to work with partners on areas of common interest where the TSA can achieve more through joint funding, gifts in kind (such as time or services) or delivering joint projects than the charity could do by working alone
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Ensure the TSA’s fundraising policies, procedures are up to date and that all fundraising activities comply with law and the Fundraising Regulator guidelines
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Continue to maintain established, and develop new relationships with potential fundraising supporters and partners across all sectors
Marketing and communications responsibilities
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Work closely with the communications team to develop inspiring fundraising campaigns, appeals, cases for support and content for distribution across all digital platforms,including social media, e-newsletters and Scan magazine, website and fundraising platforms
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Continue to strengthen our supporter engagement plans to identify and build excellent working relationships that leads to increase income
General responsibilities
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Adhere to all TSA policies, procedures, values and behaviours
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Comply with all internal and external Health and Safety requirements and complete Risk Assessments as appropriate
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Work as part of a small fundraising team, you will enjoy taking on new challenges and happy to work flexibly as the TSA continues to develop and grow
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Represent the charity at a small number of TSA events as required
Other requirements of the post
The post holder must be prepared to work flexibly to meet the needs of the organisation. This may entail occasional evening and weekend work. Occasional travel within the UK may be required for team meetings and events.
A DBS enhanced disclosure will be required prior to taking up post.
Person specification
Essential
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Strategic thinking and planning
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Multi-tasking, ability to manage a diverse workload, prioritise needs and manage your own time
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Proven background in fundraising and income generation leadership across multiple income streams including community, corporate, major donors, regular giving and legacy
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Experience of building relationships with major donors and corporate supporters
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Demonstrated experience of developing strategies and business plans
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Experience of leading a team and line-managing colleagues. At least 5 years’ experience of managing a fundraising team
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Experience of developing standard operating procedures and embedding them in day-to-day operations
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Experience of managing budgets
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Able to set and manage ambitious income targets
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Able to grasp complex issues and communicate complex issues simply
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Quick learner and able to onboard swiftly
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Experience of working with customer relationship management databases (please note that we use Beacon)
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Experience of a broad range of communications tactics across media, supporter engagement, websites and social media, internal communications
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Able to work with people with a wide range of abilities, with a warm empathetic style
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Experience of collecting and monitoring data to analyse service impact and drive service improvements
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Excellent communications skills (oral and written)
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Understanding of the relevant regulatory frameworks, Institute of Fundraising Codes of Conduct, Fundraising Regulator guidelines and Gift Aid regulation
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Effective team player who is willing to take on new challenges and work flexibly to meet the needs of the charity (including occasional evenings and weekends to deliver presentations and attend events)
Desirable
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Fundraising or communications qualification
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Experience of working with people living with learning disabilities or autism
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Experience of working with children or adults with disabilities or chronic health conditions
To apply, please submit your CV and a cover letter (no more than two pages) telling us how you meet the requirements for this role.
Shortlisted candidates will be invited to attend a competency-based interview. The interview process will include a test of essential skills.
Due to the expected volume of applicants, we will not be able to acknowledge candidates who are not shortlisted.
The client requests no contact from agencies or media sales.
Location: Home working with travel to attend meetings in London, York and Manchester and visit Communities run by the Trust in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire.
Salary: c.£80,000 per annum
Contract: Permanent, full-time hours
Camphill Village Trust, the charity that supports adults with learning disabilities, autism and mental ill health support, is seeking a Director of Fundraising to drive significant income generation through a sustainable funding model to enable the Trust to deliver its long-term objectives.
Established in 1954, Camphill Village Trust’s vision is to be a national leader in Social and Green Care Integration, enabling more adults with learning disabilities, autism and mental health challenges to live healthy, active and independent lives. Their historical focus on enabling potential for people with support needs through farming, organic horticulture and enterprise centred on nature and traditional skills, continues today - valuing everyone’s contribution, enabling personal pathways to development, celebrating the changing seasons and respecting the rhythm of natural life.
The Fundraising Director will work to the Chief Executive and in collaboration with the Executive Management Team, Senior Leadership Teams and wider Board and stakeholder groups. The role will be responsible for developing and leading the Trust’s Fundraising and Communication Strategies to enable and deliver significant growth in the Supporter base, Income Generation and Brand positioning of a national charity providing Learning Disability and Mental Health Services in a Green Care Context.
The successful candidate will be joining a charity with a strong history and reputation for donor-centric (friends) fundraising, currently raising over £5m per year and a huge potential to unlock stewardship, potential and growth.
The Trust is seeking an inspiring and ambitious professional with a proven track record in senior-level fundraising and the skills, passion and experience to lead the Trust into a position which results in voluntary income moving from £5M to £10M through delivery of step change strategies for Voluntary Income Generation and Communication. Candidates must be collaborative leaders with proven experience of leading and managing multi-disciplinary fundraising teams and in transformation and change. They will also have experience in influencing policy and decision making (governance) at a range of levels, as will be a strong networker and public speaker used to driving networking opportunities that evidence outcomes and impact.
This is an exciting time to be joining the charity in its 70th anniversary year as they embark on a bold plan to shape a new long-term future for adult social care within vibrant and thriving community settings.
CLOSING DATE: Monday 30th September, 9am.