Digital Experience Manager Jobs in EC1V 3PQ
Citizens Advice Kingston is an innovative, welcoming and friendly local Citizens Advice office, and we provide a high quality advice and information service to local people across a range of topics.
We operate a hybrid model of working which is heavily reliant on digital elements. The post holder will work with the Chief Executive and other senior staff to lead the team in maintaining and developing effective models of administration.
The ability to work remotely as required and also support and supervise others using remote systems is essential to this role. Remote working systems rely significantly on the use of IT over a range of applications so a positive and creative approach to digital services and systems is essential.
Reporting directly to the Chief Executive and you will be responsible for the smooth running of the administration of the organisation.
We are looking for someone with strong administrative skills and excellent computer skills, who is an effective communicator with experience of building relationships at all levels. You must also have experience of managing a diverse workload, and have strong planning and organisational skills.
Closing Date: 5pm on 4th December 2024 Interviews: 10th December 2024
The client requests no contact from agencies or media sales.
We’re thrilled to partner with Freedom from Torture to recruit a passionate and strategic Fundraising and Marketing Manager. This is an incredible opportunity to join a passionate team dedicated to transforming lives of those affected by torture.
In this role, you'll lead the development and management of an ambitious Individual Giving programme, aiming to generate up to £4 million in income. As the team lead, you'll manage two direct reports, guiding them to drive impactful results. You’ll also be the driving force behind Freedom from Torture’s direct marketing campaigns, including appeals and their upcoming 40th-anniversary campaign.
Your expertise in building strong, collaborative relationships will be key, as you’ll work with external partners—such as face-to-face, telemarketing, and creative agencies—to amplify Freedom from Torture’s message and impact.
Working closely with the Supporter Experience and Engagement Manager, you'll develop and execute innovative strategies to acquire, engage, and retain donors. Leveraging both traditional and digital channels, you'll create meaningful supporter journeys that put the needs of Freedom from Torture’s supporters front and centre.
To be successful as Fundraising and Marketing Manager you’ll need:
- Experience in raising funds from individual donors through diverse channels, including print and digital.
- Strong analytical skills with a track record of evaluating fundraising initiatives and optimizing performance.
- In-depth knowledge of marketing best practices and the creativity to deliver engaging campaigns.
Salary: £35,513 - £39,529 (dependant on location)
Contract: Permanent
Location: London OR Remote (with, occasional London office presence)
Deadline: 13 November
If you would like to have an informal discussion, please call Heather on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Candidates must have permission to work in the UK. Unfortunately, we are unable to sponsor visa applications.
Location: Home-based within 90 minutes travel of Central London, with occasional national and international travel
Contract: ~Six months (ideally from January 2025), full time
Reporting to: Executive Director
Salary: ~£90,000 p/a
Additional benefits: 30 days annual leave plus public holidays, generous pension contribution, life assurance and access to an employee assistance programme
Deadline for applications: 10am, 9th December 2024
Summary of role
The Chief Operating Officer (COO) is a pivotal role for our Alliance, acting as deputy to the Executive Director (ED) and leading on operationalising our strategy to protect children from sexual exploitation and abuse online.
The successful candidate will oversee broad areas including people management; financial management; organisational culture; diversity, equity and inclusion; safeguarding; risk management; legal and compliance; and governance structures. They will work closely with the Executive Director and wider staff team to ensure highly effective internal processes, systems, controls, policies and procedures are in place to enable the impactful delivery of our strategy.
We require a highly experienced operational leader with a broad skillset and a demonstrable commitment to the values of WeProtect Global Alliance.
About WeProtect Global Alliance
The internet was not created with children in mind and can be unsafe for children to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.
Our Alliance’s geographical reach is unprecedented: 102 countries are members along with 73 private sector companies, 113 civil society and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on our website.
WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is guided by an influential Global Policy Board.
Job description
1. Organisational leadership and people management
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Work with the ED and SMT to ensure a values-led and positive organisational culture is reflected throughout ways of working, internal communication, policies and processes, and all team activities.
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Line-manage Senior Management Team (SMT) members, operational roles and other roles as necessary (currently Head of Development, Head of Communications and Engagement, Head of Policy, Advocacy and Research, and Operations Manager).
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Chair weekly SMT meetings.
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Oversee human resources and people management processes, ensuring alignment with best practice in areas including recruitment, induction, performance management, safety, wellbeing, learning and development, and benefits.
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Ensure diversity, inclusion and equity (DEI) considerations are at the forefront of all work and decisions, working alongside our expert DEI Consultant.
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Oversee the bi-annual, in-person team retreat.
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Be a key point of contact for all team members, holding regular meetings across the staff team, to understand team members’ individual perspectives, priorities, ideas and interests.
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Provide wide-ranging advice, recommendations and high-level support to the ED.
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Deputise for the ED, leading the organisation in their absence.
2. Operational management
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Oversee the annual planning process, project management, and ongoing monitoring of the organisational Action Plan.
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Lead on the drafting, regular review, and effective implementation of wide-ranging organisational processes and policies, working with expert advisors, as necessary.
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Oversee effective contract management for partners, suppliers and consultants.
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Work with the Head of Development on proposal development, grant management and reporting, and ensuring ongoing compliance with donor requirements.
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Work with the Operations Manager to oversee functions including IT, information management, and equipment.
2. Financial oversight
- Work with the Operations Manager (responsible for day-to-day financial management), budget holders, outsourced accountancy provider, external auditors in the UK and The Netherlands, and other financial specialists on areas including:
- Financial systems, policies and controls
- Annual budgeting, quarterly reforecasting and monitoring.
- Monthly management accounts
- Annual statutory audits and accounts
- VAT and tax compliance
- Banking and payment authorisation
- Salary benchmarking
- Payroll
- Oversee a strong value for money culture, supported by robust policies.
- Ensure strong anti-fraud policies and procedures are in place and fully implemented.
4. Risk management, governance and compliance
- Oversee organisational risk management, maintaining the Risk Register and ensuring robust controls are in place.
- Lead safeguarding work as the SMT Safeguarding Lead; working alongside the Participation Manager and Board Safeguarding Lead to ensure robust safeguarding policies, processes, training and a strong safeguarding culture, ensuring it is a key consideration throughout all organisational activity and decision-making.
- Lead on legal and regulatory compliance issues, seeking advice from lawyers in the UK, Belgium and The Netherlands, and other experts, as necessary.
- Ensure governance structures and processes are robust and compliant.
- Ensure adequate insurance cover is in place in all jurisdictions.
- Oversee data protection and cyber-security systems, policies and processes, ensuring compliance with best practice and legal obligations.
- Oversee crisis management processes, and work as a key member of any crisis management committees.
5. Stakeholder engagement
- Liaise with the Management Board and Global Policy Board on operational and governance issues, producing reports and presentations as required.
- Maintain strong and effective relationships with a broad range of external stakeholders including Alliance members, partners, consultants, service-providers, donors, lawyers, auditors, regulators, and advisors.
- Represent the Alliance at external events when required.
6. Wider organisational responsibilities
- Commit to the mission and values of WeProtect Global Alliance, putting these at the forefront of all work and actions.
- Ensure that a commitment to diversity, equity and inclusion is reflected in all work.
- Comply with all organisational codes, policies and processes.
- Attend and actively participate in regular line management check-ins and whole team meetings, preparing updates and discussion topics, as necessary.
- Prepare and deliver reports for the Executive Director and the Board, as necessary.
- Ensure that the CRM, project management documents, impact measurement tracking and other internal databases are kept fully up to date.
- Commit to ongoing personal development and learning.
- Travel locally, nationally and internationally for work events when required.
- Contribute, as necessary, to the detailed planning and delivery of the biennial WeProtect Global Alliance Global Summit.
- Fulfil any other reasonable requests to support the best interests of WeProtect Global Alliance.
Person Specification
Essential skills, experience and knowledge
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Strong commitment to the mission and values of WeProtect Global Alliance.
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Extensive professional experience in a comparable operational leadership role in the not-for-profit sector, an intergovernmental organisation or a social movement.
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High-level experience in people management, with advanced knowledge of human resource best practise and UK employment law.
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High-level financial management skills and experience.
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Significant experience in effectively managing organisational risk and ensuring legal and regulatory compliance.
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Proactive and able to confidently take initiative and make appropriate decisions.
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Proven ability to think strategically, solve problems and focus on clear and achievable goals.
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Highly organised, with excellent attention to detail.
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Advanced people skills, including a successful track record of establishing and maintaining strong relationships with a diverse range of stakeholders.
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Skilled communicator, in both written material and speaking, and the ability to effectively adapt information for different audiences.
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Firm commitment to equity, diversity and inclusion.
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High ethical standards and integrity.
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Fluency in spoken and written English.
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Right to work in the UK.
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Willingness and ability to travel occasionally, both nationally and internationally.
Desirable skills, experience and knowledge
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Lived experience which may be relevant to our organisation and mission.
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Knowledge and experience of governance requirements for Stichtings (Dutch foundations) and Public Benefit Organisations, (a designation provided by the Dutch tax authorities to institutions that are focused on the general good [in Dutch: ANBI status].
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Knowledge and experience of Belgian and Dutch employment law.
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Experience of working with geographically dispersed and/or remote working teams.
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Knowledge of child rights, child protection, online harms or closely related issues.
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Experience in working with the key membership constituencies of WeProtect Global Alliance: government, private sector, civil society and international or regional organisations.
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A university degree in a related field.
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Fluency in languages other than English.
Diversity, inclusion and equity
We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups.
Safeguarding and values
As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.
All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.
Our values are:
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Empowerment – collaboration, innovation, challenge
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Accountability – responsibility, delivery, safeguarding
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Respect – honesty, feedback, inclusion
The client requests no contact from agencies or media sales.
Contract: Fixed Term (12 months), full-time
Location: London, SW1P 2AF (Hybrid – 2 days in the office, 3 days remote)
Salary: £35,000 + £3,954 London Weighting Allowance
Start Date: early March 2025
Closing date: Sunday 24 November 2024
Interview date: Thursday 12 December 2024 in person
We’re looking for a strategic and results driven Marketing Manager to join our Marketing and Communications team for a 12-month maternity cover contract starting in March 2025.
You’ll have the exciting opportunity to share our compelling story, raise awareness of our vital work, and inspire action from our supporters. With a mission that truly makes a difference in the lives of pets and the people who love them, we’re seeking someone passionate about engaging communities and amplifying our cause.
More about the role
In this hands-on role, you'll collaborate with the Group Head of Marketing and Communications and other team members to develop and execute externally facing paid marketing plans that align with the charity’s overall objectives. Your work will contribute to an integrated marketing strategy, with focus on communicating the Blue Cross brand, the fantastic work we do and communicating how people can ‘get help’ and/or ‘give help’.
You’ll be responsible for both the strategy and execution of campaigns, working closely with external agencies (media and creative) to produce and implement effective campaigns. You’ll be liaising with internal stakeholders, ensuring alignment across departments and keeping everyone informed throughout the campaign lifecycle. You’ll also monitor, evaluate, and report on the performance of each campaign to drive continuous improvement.
- Develop and execute paid marketing strategies aligned with the charity’s goals, in collaboration with the Group Head of Marketing and Communications.
- Lead marketing plans that support our overall brand strategy and work closely with the fundraising team to align brand positioning with fundraising goals.
- Manage relationships with external agencies (media and creative) to develop and implement campaigns across various channels.
- Oversee the full campaign process, ensuring timely delivery on budget and aligned with objectives.
- Engage with internal stakeholders, providing regular updates and ensuring alignment across departments.
- Evaluate campaign effectiveness and provide post-execution analysis and insights.
- Ensure all marketing activity adheres to brand guidelines and integrates seamlessly with the broader marketing strategy.
- Manage and mentor one direct report, providing guidance and support to help them deliver high-quality work.
About You:
We’re looking for a hands on Marketing Manager with a proven track record in delivering paid multi channel campaigns. You’ll bring a strategic mindset, alongside the ability to manage campaign execution and meet key objectives. You’ll be comfortable working with external agencies and collaborating with internal teams to ensure marketing initiatives are aligned, impactful, and effective.
You’ll also be highly organised, analytical, and creative, with excellent project management skills. A proactive communicator, you'll keep stakeholders informed and engaged, ensuring successful campaign delivery.
Essential Qualifications, Skills, and Experience:
- Proven experience in delivering multi-channel marketing campaigns, including paid media (digital and traditional).
- Strong ability to manage campaigns from strategy to execution, ensuring deadlines and budgets are met.
- Experience in working with external agencies to create and implement high-quality campaigns.
- Strong understanding of brand management and maintaining consistency across marketing efforts.
- Excellent project management and organisational skills.
- Strong communication skills, able to liaise effectively with both internal teams and external partners.
- Ability to analyse campaign performance and leverage insights for future improvements.
Desirable Qualifications, Skills, and Experience:
- A marketing qualification (e.g., CIM or equivalent).
- Experience within the not-for-profit or charity sector.
- Familiarity with fundraising marketing and aligning campaigns with fundraising objectives.
How to apply
Click the apply button below and complete the online application process before the closing date on Wednesday 20 November 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll thrive in a supportive and rewarding environment.
Our generous benefits package includes:
- 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles and fixed term contracts, holiday entitlement is calculated pro-rata.
- Pension scheme with enhanced employer contribution
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme
- Annual volunteer days
- Claim for professional fees
- Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'why work for us' page on our website.
Our commitment to diversity and inclusion
We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please do get in touch.
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you
The client requests no contact from agencies or media sales.
Individual Giving Manager
£44,310 - £47,712 pa
City of London E1 8QS and we are a hybrid working organisation
This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.
Purpose of Role
The Individual Giving Manager will play a critical role in advancing our organisation's mission through leading the planning and delivery of our year round Individual Giving (IG) portfolio. Responsible for the strategic development, implementation and delivery of the IG portfolio, this role will grow the volume and value of our individual giving audience, through a management of a diverse portfolio of products and propositions including, but not limited to, cash, regular giving, legacy, and mid value.
This role will drive innovation and continuous improvement across our IG programme, identifying opportunities for growth, refining our relational fundraising approach and ensuring that we understand and are responsive to the needs of our audiences, evolving with the ever-changing external environment. We’re rapidly growing both our campaign and 365 activity so this is the perfect opportunity for the right candidate to make their mark, capitalising on the unique USP of Comic Relief as a disruptor brand offering joyful giving experiences.
Join us at the heart of Comic Relief's mission to leverage the power of popular culture to enable people help others and create a just world, free from poverty.
Key responsibilities:
Plan and deliver strategically aligned Individual Giving acquisition and retention activity, focussed for the relevant target audiences by:
Leading the development of the IG strategy and plans, proactively identifying growth opportunities and mitigating against risk to prioritise activities, setting clear and realistic objectives, KPIs and budgets based on capacity, expertise, insight and team aspirations to deliver a balanced IG portfolio including:
Championing and taking a data insight led approach to IG activity, critically analysing data and use insight to inform strategy and campaign optimisations
Proactively seeking insight and learnings for the IG audience, using this to inform strategic and operational activity development, and sharing with wider colleagues as relevant.
End-to-end project management of IG appeals, activations and campaigns, from initial planning and stakeholder engagement through to implementation, reporting and analysis.
Collaborating with internal teams to ensure that projects are delivered on time, within budget, comply with all relevant best practice and are delivered to the highest standard including:
o Working with digital fundraising experts (e.g. in paid media, email) and delivery experts (e.g. in content production or third parties) to implement agreed plans and ensure they effectively deliver alongside other fundraising priorities and agendas for Comic Relief.
o Working with colleagues to identify suitable stories and content to be used to for the delivery of assets across IG campaign and 365 activity.
Building relationships with and managing external partners (including media agencies, fulfilment, print & production houses etc) to ensure timely, effective and efficient campaign delivery.
Playing an active part in the wider success of our fundraising and engagement strategy by:
· Contributing to the development of team wide annual plans and budgets, using learning and insight to make recommendations that facilitate income growth.
Proactively participating in, and as required, leading aspects of wider team planning activities.
Keeping abreast of the fundraising marketplace and wider legislative and regulatory landscape to identify opportunities to enhance Comic Relief’s fundraising campaigns and ensure compliance of our IG programme.
Playing an active role in the Fundraising Team, working collaboratively to enable inclusivity and diversity in order to drive high performance and an action-oriented culture.
Delivering ad-hoc projects as required.
People Management – this role does not currently have line management responsibility but this could change in the future as we grow and develop the portfolio.
Person specification
Essential criteria
Extensive experience of managing online and offline direct marketing campaigns across acquisition, retention and stewardship, maximising lifetime value.
Proven experience of managing at least two of the following products: regular giving, cash, legacy.
Proven use of data to inform decisions and deliver growth and evolution of individual giving fundraising campaigns.
Excellent project management experience including proven use of project management methodology and tools.
Strategic expertise:
o Experience in annual planning and year-round budget management, including ability to set detailed budgets and KPIs, provided detailed reforecast and proactively manage campaign budgets.
o Experience and capable of briefing and analysing complex data and insight information; to produce clear briefs and effective marketing plans.
o Experience of marketing planning and tracking, including media planning KPIs and metrics across online and offline channels.
o Experience of creating campaign alignment and channel alignment to optimise campaigns with a focus on income generation.
Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working, including:
o Experience of working collaboratively with a range of team members.
o Experience of managing external parties such as creative and media agencies.
Communication:
o Excellent oral, written communication, attention to detail, and presentation skills with the ability to inspire and influence stakeholders.
o Strong interpersonal skills.
Knowledge and experience in developing and rolling out activity specific activations as part of a wider integrated campaign, actively opportunity spotting and fostering collaboration and adapting in response to wider factors.
A self-starter with proven ability to work independently, managing own work plan to deliver against set goals and objectives.
Experience of New Product Development (NPD), taking new products to minimum viable product (MVP).
Ability to understand risks, issues and dependencies within a project / campaign and to use this information to inform decision making in a timely and accurate way.
Understanding of and experience of using a CRM system and related analysis or marketing tools.
Able to demonstrate willingness to learn and develop in a fluid, high impact environment.
Desirable criteria
Line management experience
Experience of fundraising for both international and national charity causes
Accredited fundraising or marketing qualification
Experience of working with SalesForce CRM and Marketing Cloud would be an advantage
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Closing: 11:55pm, 24th Nov 2024 GMT
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
As our Nature Based Solutions Manager, you will be at the forefront of NBS delivery that change peoples' lives and the places they live in two projects - Project Sponge in Slough and Community Bluescapes in Richmond, London. Alongside the other team members, you will demonstrate the power of urban wetlands and other blue infrastructure to help communities to adapt to climate change and build better, safer, more natural places to live.
Nature Based Solutions Manager - London and Slough
Location: London, SW13 9WT
Salary: £34,405.00 (plus a London weighting allowance of £3,714 depending on base location)
Vacancy Type: Full-time, fixed term contract until 31st March 2027
Function: Project Management
About The Role
Your key role will be to deliver with the local community NBS interventions that build resilience to flooding, provide space for wetland wildlife and improve health and well-being of citizens. You'll manage the tendering and planning process, as well as contractors; ensuring high quality and innovative interventions are created and effectively communicate messages about climate change and nature-based solutions to citizens, partners and stakeholders.
This is an exciting, innovative approach to climate change adaptation at street and neighbourhood level. It places local residents at the heart of decision-making, design and delivery of interventions that help keep them safe from floods, droughts, heat stress and create more natural places too.
This is a fixed term contract until 31st March 2027, 37.5 hours per week working 5 days in 7.
This role is suitable for hybrid working with the expectation that the successful candidate will spend up to half the working week on site with options for working from home or in office accommodation as appropriate.
About You
To join as our Nature Based Solutions Manager you'll need equivalent experience from previous roles.
We are looking for someone who is well-organised; a creative thinker, a team player, an effective communicator at ease with co-design principles and practice and someone who can be an ambassador for NBS, WWT and our partners.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
Closing Date: 27/11/2024
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.
Salary: £40,450 per annum
Hours: 35 hours per week
This is a full-time permanent position.
Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.
Salary: £40,450 per annum
Hours: 35 hours per week
This is a full-time permanent position.
Interviews will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate.
Who we are looking for
You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work.
We’re looking for a strategic, insights-led individual to join our passionate Supporter Marketing & Experience team and lead Individual Giving. The team is on an exciting journey of growth as we prepare to launch a new Membership product to unlock our connected masses and grow our Legacies programme.
With your insight-led approach and direct marketing expertise, you’ll help shape the programme, working closely with the Head of Supporter Marketing & Experience.
Experience required
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Leading and managing a team
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Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention
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Planning, executing and evaluating integrated supporter journeys, using digital and email platforms
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Developing and monitoring KPI’s and reporting to drive decision making
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Collaborative working with multiple internal and external partners including fundraising & marketing agencies
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Planning and managing projects and budgets
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Evaluation and reporting of direct marketing activities
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Working in a recognised database
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Breakthrough T1D drives breakthroughs towards a world where no one lives with type 1. Until then, it makes everyday life better for the people who fac
The client requests no contact from agencies or media sales.
I am looking for an experienced corporate fundraiser to join the fundraising team at The Royal Institution (Ri). They are charity that connects the public with science through education, research, and public engagement. Their vision is that “Science is for Everyone” and all access to science should be equal. This is delivered by a series of events, school outreach, social impact programmes and a vast online and digital presence. It is an exciting time to be joining Ri, they will be launching their very first multi year campaign and fundraising is well respected across the organisation.
Key responsibilities
- Maximising income from corporate supporters to surpass financial targets, this is via donations, sponsorships and memberships
- Account management of the existing portfolio and finding opportunities to develop new business
- Developing new and compelling proposals
- Work collaboratively with colleagues in the fundraising team and wider organisation
Person specification
- Demonstrable track record of corporate fundraising, with experience of both account management and business development
- A proven corporate partnerships manager looking to transfer their experience and a passion for Ri’s mission or at senior officer level looking for their first manager role
- Determined mind set and target focussed. An interest in science would be of benefit
What’s on offer:
Salary £40,000- £42,000
2 days a week in the office
Part time (4 days a week) and flexible working considered
Interviews scheduled for the 26th November.
To be considered for this position please apply ASAP, egrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process
Using Anonymous Recruitment
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Background
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3250 children in 2024-25.
Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.
Job Summary
Chapter One is seeking a Manchester Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to children facing disadvantage communities is maximised throughout the academic year.
The post is ideal for someone looking for part-time, flexible, term-time only work from a home base, but who is also able to travel frequently around the Greater Manchester area to visit schools.The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year. The weekly hours for this role (currently 12-14 p/week) are likely to increase in future.
Key Responsibilities:
• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers
• Install, setup and maintain Chapter One equipment in participating classrooms
• Fully understand the operation of the Chapter One platform and database and communicate this to others
• Organise and conduct initial teacher training and follow-up
• Ensure a smooth initial launch of Chapter One’s programme in every classroom
• Liaise with colleagues performing technical and volunteer support roles
• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed
• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise
• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends
• Create monthly data summaries for all participating classrooms
• Lead annual review meetings for senior leadership at participating schools
• Support programme monitoring, evaluation and research as required
• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary
• Liaison with corporate partners as required
• Weekly communication and status updates with Senior Programme Manager(s) and wider team
• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme
Role Requirements:
Essential
- Highly motivated individual with excellent interpersonal and organisational skills
- Proven track record of working at a senior level in education, project management or a related field
- Proven strength in both written and verbal communication
- Highly IT literate, with excellent computer skills, able to troubleshoot software issues and adept with Google suite
- Ability to manipulate and analyse to draw useful conclusions to improve programme delivery
- Proven ability to work independently
- Self-starter and quick learner
- Ability to adapt and embrace a changing environment
- University degree
- Ability to drive and access to a car for work purposes
Desirable
- Teaching/education experience with primary age children
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Explain your relevant experience and why you’re interested in this role at this point in your career.
2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
3) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions – in more than 120 countries and territories. With our guidance, operators deliver the globally-recognised Award, which provides opportunities for 14 to 24-year-olds of all backgrounds, locations, cultures and abilities, to develop their interests, skills and life aspirations.
The Global Advocacy Manager is responsible for the development and delivery of the Foundation’s global advocacy work, working closely with the Director of External Affairs and Communications to build our approach to influencing at a global level and through our network of Award operators and advocates at a national level.
This role supports the development, prioritisation and tracking of our global advocacy relationships, including delivering engagement with stakeholders in global institutions and multilateral spaces.
You will work with the Director to build – over the longer term - an overall approach to influence across our global network, including empowering our National Award Operators and Award Ambassadors as national advocates, and coordinating between their national influence and the Foundation’s engagement with global stakeholders and in global advocacy spaces.
You will lead the development of policy and advocacy briefings and materials, working with the Research and Insight team to ensure our briefings are informed by topical, robust evidence, and with Communications colleagues to bring our advocacy narrative to life across our communications.
You will plan impactful strategic country visits and engagement in multilateral spaces, working closely with stakeholders in the ‘Big 6’ youth organisations, National Award Operators and diplomatic contacts to plan targeted engagements that can help shift the dial on support for non-formal education and learning at a global and country level. You will lead on briefing for Foundation and country representatives to equip them as effective advocates around these engagements.
You will also actively support work to develop advocacy skills and programmes across the Award alumni community and National Award Operators, supporting the delivery of capacity-building training online and at global events.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Come and join a small team of doers, who have banned red tape, silos, politics and “computer says no” scenarios to work for a really uplifting cause. At SportsAid we exist to encourage, enable and empower the next generation of athletes to achieve their ambitions in sport and life. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars. We are looking to appoint a Community and Alumni Engagement Manager to work with our community of supporters and alumni and deliver income, impact and memorable experiences for athletes, parents and supporters.
• Develop and nurture relationships with potential funders and fundraisers eg local schools, community groups, parents etc. and deliver a range of fundraising activities across the country.
• Identify and cultivate relationships with former athletes who can contribute to our mission in a variety of ways, eg mentoring, advocacy and storytelling, fundraising and programme/initiative participation.
• Take responsibility for identifying and developing fundraising opportunities
• Organise and manage events, including networking gatherings, to stimulate and develop fundraising and alumni engagement.
Does this sound like you?
• A minimum of two years’ experience of working in a community fundraising and/or an alumni engagement role in a charity or university setting
• A passion for sport and strong understanding of the sports industry and the unique experiences of athletes.
• Solid understanding of the principles and practices of relationship fundraising
• Excellent organisational skills, comfortable managing several different projects and activities in parallel.
• Familiarity with social media and digital marketing strategies.
• Proven event planning and project management skills.
• Ability to work independently and as part of a team in a fast-paced environment.
The salary is £32,000 p.a. and opportunities for flexible working are available.
SportsAid Head Office in London (near London Bridge) with hybrid working. We are normally all in the office on Mondays and one other day of our choice. We are flexible about start times to help with the cost of commuting and we are genuinely flexible all round. If you have any questions about flexibility, do tell us and we’ll do our best to accommodate.
A full job description is available on request.
Want to find out more?
Serena, the Head of Fundraising, would be more than happy to have an informal chat to help you decide if this is for you. Feel free to email her to arrange a good time to do it.
SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.
SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.
Applications will be accepted on a rolling basis. Please apply with your CV and one page outlining:
1. Tell us about the community fundraising or alumni engagement activity you are most proud of and why?
2. Your thoughts on what you consider the most difficult aspect of relationship fundraising
3. If you could change something you did in a previous fundraising or alumni engagement role, what would that be?
On receipt of your application you will be sent a confidential equal opportunities form which all applicants will be asked to complete.
The client requests no contact from agencies or media sales.
A fantastic charity providing services to unpaid carers are looking for a Senior Service Manager, based in Surrey.
Location: Leatherhead in Surrey, with some working from home and within the community across Surrey
Salary: Circa £32,000
As Senior Service Manager, you will direct the strategic requirement, operational care standard and continuous improvement of services to the charity’s clients, the unpaid carers, across Surrey.
Key responsibilities include:
- Managing the Service Managers – ensuring operational excellence and compliancy within your allocated sector
- Collaborating with the other Senior Service Managers to execute strategic visions at the direction of the Head of Care Operations & Registered Manager
- Continuously aspiring to revolutionising the care and support provided to clients
- Providing expert leadership around Safeguarding Concerns and being a role model for
- other members of the operations management team
- Monitoring service provision - ensuring gaps and under contract hours are resolved and resources are being maximised with regards to impact on overall delivery of hours.
- Co-producing and implementing strategic plans for the delivery of care services for unpaid carers in alignment with the business plan.
The successful candidate will have a Care Certificate and knowledge of CQC regulations and Health Care Act and an ideally an NVQ Level 3 or 5 in Health and Social Care (or the willingness to commence in this qualification with 3 months).Previous line management experience, ideally in a care setting, including rostering and completing observations and supervisions is key, as is a good level of IT literacy, including proficiency in Microsoft Office software (Word/Excel) and the ability to learn to use other digital platforms and software. Crucially you must have the ability to demonstrate dignity and respect for adults and children with care and support needs and have a thorough understanding of the needs of unpaid carers.
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Parent & Carer Forum Manager
About us
Merton Mencap is a local independent charity supporting young people and adults with learning disabilities and autism and their families in the London Borough of Merton.
Our services and activities support young people and adults with learning disabilities and autism to learn life-skills for greater independence, take part in community activities and enjoy life. We support parents and carers and to have a voice, feel less isolated more informed, and develop networks with other parents and carers.
Our reputation as a leading local charity is driven by the professionalism of our staff and volunteers who are committed to making a real difference to the lives of local people.
About the vacancy
In this role, you will support a steering group of volunteer parents and carers who oversee the business of the Forums. Your excellent organisational skills will ensure parents and carers have a voice at key local meetings, plus you will arrange monthly events for parents and carers such as workshops with key local decision-makers. You will provide opportunities for parents and carers to develop their own networks of support through WhatsApp & social media, and oversee the publication of bi-annual newsletter. Each year, you will use your analytical skills to measure the impact the Forum is having on the lives of its members and recommend areas for development to the steering group, always seeking to improve the service and reach more families.
You will line-manage a Forum Administrator who will support you and the work of the Forums.
This important role forms part of our charity’s strategic offer to local parents and carers. You will join our senior team plus you’ll have the opportunity to contribute to the wider work of the charity such as by attending fun community fundraising activities, working with our partners, and enjoying our social events.
You will receive our mandatory training in safeguarding, health & safety, confidentiality, equal opportunities & diversity and mental health, plus more technical training including risk assessment and first aid.
Although not essential, we encourage applications from people with lived experience of learning disability and autism, such as parents and family carers. All our appointments are subject to an enhanced DBS disclosure and 2 satisfactory references.
More information
For more information about our Forums, visit our website
Supporting children, young people and adults with a learning disability and/or autism and their parents and carers to live full and rewarding lives
The client requests no contact from agencies or media sales.
The purpose of your role
Your work will have a direct impact on transforming the future of policing and our communities, by attracting and nurturing exceptional and diverse graduates into our programmes.
As a Marketing Officer, you'll join our award-winning team to drive innovative and inspirational marketing activity that will contribute to us achieving our ambitious mission. You will support our attraction marketing and communication to build brand awareness with audiences who wouldn’t have previously considered policing and then engage and nurture these graduates. The role requires agility and someone who can think differently about how we get cut through in the graduate market and support with wider marketing initiatives at Police Now. There is true scope to own and grip your areas of responsibility, with the support and guidance from the rest of the team, giving you opportunity to try new ideas and show creativity.
Key responsibilities
- Bring your creativity by developing copy and content for websites, promotional literature, online advertising, email marketing to motivate candidates to apply for Police Now.
- Produce a range of candidate support materials throughout each stage of the candidate journey.
- Support the delivery team with their candidate engagement strategies and messaging.
- Analyse and build reports and evaluate the effectiveness of marketing activity.
- Support with our paid marketing strategy with third party media suppliers' relationships.
- Lead and represent Police Now at external career events and on campus at universities and other events.
- Build strong relationships with the wider Recruitment & Marketing team and other internal and external stakeholders.
- Lead on website updates via Wordpress/Elementor.
- Manage communications and workflows on our CRM (Hubspot) in collaboration with other team members.
- Monitor and review competitor activity and trends in early careers recruitment.
- Support the wider Police Now organisation with the creation and design of marketing content.
- Work with the Head of Employer Brand on key strategic initiatives.
Key Requirements
Minimum requirement of the role
- A marketing degree/professional qualification or equivalent experience in marketing, employer brand, recruitment, candidate experience or any relevant profession.
- Comfortable with designing content on Canva and/or adobe illustrator.
- Available to travel to campus events.
- Comfortable analysing data to build reports and evaluate the effectiveness of marketing activity.
- Motivation and passion for the Police Now mission, values, and working within the policing sector.
Other skills to set you apart
We know that you might not check all the boxes below and that is okay. If you believe you can be successful in this role, continue to apply.
- Ability to create and manage candidate communication to deliver an exceptional candidate journey.
- University and campus recruitment experience, or any involvement in early career recruitment.
- Detail orientated and able to create and adapt copy for different channels and platforms.
- Excellent project management and organisation skills.
- Able to talk to candidates clearly and confidently about Police Now, the mission and our programmes.
What you'll get from us
- A bright, airy and modern office in Zone 1.
- Competitive salary of £36,000 – £43,000 per annum (dependent on experience and inclusive of London weighting).
- Flexible working.
- 27 days holiday each year, plus bank holidays
- A range of hospitality discounts
- Sanctus coaching (private mental health coaching for the workplace)
- Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
- Training opportunities for personal development.
- Participation in a pension scheme (with 6% employer contributions and 2% employee contributions)
Please note the closing date for this role is Thursday 28th November at 9am. We may decide to close the role prior to this date if we receive a high volume of applications, early applications are therefore encouraged.
This is a fixed-term maternity cover position until January 2026.
Please note this role is London based with requirements to travel to our London office approximately 2-3 days per week, travel to events will also be required.
Police Now’s mission is to transform communities, reduce crime and anti-social behaviour, and increase the public’s confidence in the police service
The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will thrive in a fast-paced, high-profile environment and be motivated to amplify the Living Wage Foundation’s impact across key audiences.
The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact.
About the Application Process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please contact us.
Got any more questions?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
We will be holding a webinar on Tuesday 26th November, 1-1.30pm where anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.
To register please check the link on Applied.
If you’d like to know more but cannot attend the webinar, please email contact us (details on Applied).
Living Wage Foundation
The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.
The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.
The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.
The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Citizens UK
Citizens UK is the biggest, most diverse and most effective people-powered alliance of local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £3 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of almost 15,000 accredited Living Wage Employers across the UK.
At Citizens UK, our organisers and project staff work within communities and ‘organise across difference’. There are various project roles and management, operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context, and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work.
As a senior leader, you will be responsible for managing and allocating the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact.
Main Responsibilities
Situational Awareness and Research
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Lead regular updates on key audiences, tracking positions on issues of interest and ensuring the team is fully informed.
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Guide the team in proactive media monitoring, enabling timely responses to significant developments.
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Collaborate with the Senior Research Manager to conduct and commission impactful research, driving media campaigns that effectively reach and engage target audiences.
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Oversee the development and maintenance of a comprehensive press database, mapping key media contacts and publications in line with the Living Wage Foundation’s objectives.
Strategy Development
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Provide strategic oversight of the organisation’s media strategy, ensuring it aligns with broader organisational, communications, and campaign goals, and establish clear processes for evaluating its success.
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Work alongside other Senior Managers in the Communications Team to shape and guide the overall communications strategy.
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Lead on all media and messaging outputs, including developing high-quality materials, coordinating media events, and delivering media training.
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Support the Living Wage Foundation’s Political Engagement Strategy by building and sustaining cross-party support for the organisation’s mission and objectives.
Reputational and Risk Management
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Develop and manage the organisation’s risk register, offering strategic oversight and serving as a primary contact for crisis communications.
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Manage and respond to reactive media inquiries promptly, ensuring alignment with the organisation’s values and objectives.
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Draft key messages and FAQs for media interviews and public responses, and advise senior leadership on sensitive media or reputational issues.
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Represent the Living Wage Foundation effectively in senior stakeholder interactions and participate in out-of-hours press duties when needed.
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Strengthen and maintain broad cross-party support for the Living Wage agenda.
Content Creation and Dissemination
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Oversee the Media Team in producing engaging press releases, blogs, opinion pieces, and media briefings to elevate the Living Wage Foundation’s profile.
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Ensure media outputs and communications reflect the organisation’s values and uphold a consistent voice.
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Create and refine key messaging for public communications, including FAQs and response guides.
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Lead media training sessions for LWF staff and Living Wage employers, enhancing their confidence and effectiveness in media engagements.
Relationship Management
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Lead employer case study development, identifying and preparing Living Wage employers to speak to media and champion a real Living Wage.
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Drive stakeholder engagement efforts, cultivating valuable relationships with Living Wage employers, campaign partners, and media contacts.
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Build and maintain relationships with journalists across print, digital, and broadcast media to secure quality coverage.
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Collaborate with the Public Engagement Team to draft emails, speeches, speaker notes, briefings, and press notices for political engagements.
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Provide line management and development support to the Media Manager and Events Manager.
Social Media and Website
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Ensure consistency in messaging and alignment across all media and digital platforms in collaboration with the wider communications team.
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Work closely with the Senior Digital and Communications Manager to guide and oversee team initiatives.
Key Skills
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An enthusiasm for media and communications, coupled with a strong commitment to the mission of the Living Wage Foundation.
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Proven experience and a strong understanding of the UK media landscape, with established relationships with national journalists that have resulted in high-quality coverage.
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Experience in line managing and leading a team.
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Demonstrated experience in managing sensitive reputational issues, including risk assessment and crisis communications.
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Skilled in leveraging real-life stories and case studies to drive engagement, including experience in leading media training for spokespeople.
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Outstanding written and verbal communication skills, with the ability to produce and edit content to a journalistic standard across diverse audiences and channels.
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Strong track record in designing and executing high-impact communications strategies that achieve measurable results.
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Competence in using social media platforms to engage audiences effectively, understanding their role in broader media strategies.
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Proficiency in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies.
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Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences.
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Solid understanding of the political landscape and public affairs, with experience engaging cross-party stakeholders.
Interviews: 9th & 10th December (TBC)
The client requests no contact from agencies or media sales.