Digital Experience Manager Jobs in EC1V 3PQ

Are you an experienced community manager looking for your next challenge?

Do you want to work for an exciting social change organisation with the mission of enabling people, places and the planet to flourish?

With our new Design for Life strategy, we are embarking on the next chapter in our 270 years’ strong history of social impact, with a range of interventions to unite people and ideas to turn world changing ideas into world changing actions.

The Opportunity

We’re looking for a Community Manager (Central) to help us achieve real impact by enhancing and deepening Fellowship engagement in the designated area, fostering connections among fellows, facilitating fellows learning of new skills, and helping them leverage their expertise to drive tangible social change.

About You

What we look for in a successful candidate:

• Proven experience of initiating, facilitating and delivering a range of events and activities.
• Experience of building capacity or organising others to take action, this could be in a campaign or membership organisation.
• Knowledge of best practice regarding mobilising and sustaining volunteer-led networks.
• Ability to plan, multitask, prioritise, and work independently to meet deadlines.

To find out more about this role, please download our job description.

Apply

In order to apply, please click ‘quick apply’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.

Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.

The closing date for receipt of applications is 25 November 2024. However, screening and interviews will be ongoing, so we may close the vacancy early if sufficient exceptional candidates apply.  Please get your application in as soon as possible.

Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.

Inclusion Statement

As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.   

We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination.  We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for. 

Read full our commitment to Diversity, Equity and Inclusion . 

About Us

We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential.

The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world.

We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits .

The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions – in more than 120 countries and territories. With our guidance, operators deliver the globally-recognised Award, which provides opportunities for 14 to 24-year-olds of all backgrounds, locations, cultures and abilities, to develop their interests, skills and life aspirations. 

The Communications Manager leads the development of our brand and public-facing messaging to engage our audiences in the global impact of the Award. You will articulate our story through a wide range of content, helping build our voice as global advocates on the value of non-formal education and learning.

You will lead the delivery the Foundation’s communications activity, including content, channel strategy, and building communications and marketing capacity among our global family of Duke of Edinburgh’s Award operators. This includes ownership and strategic development of the Foundation’s public communications channels (website, social media) and strategic support for platforms managed by other teams.

You will partner with teams across the Foundation to advise and support delivery of marketing assets and strategies to support Award operators across the world, including leading the Communications Working Group and developing and delivering marketing capacity-building training to colleagues around the world.

The role oversees our organisational communications calendar and provides the lead communications and marketing support on events activity, acting as the key conduit between the Communications and Events teams and ensuring that all online and offline events receive the communications support and collateral they require, in line with agreed budget and resources.

The role works closely with National Award Operators and the Royal Communications team on royal visits attended by the Award’s patron and Chair, His Royal Highness The Duke of Edinburgh, including media and social media plans.

You will have sound understanding of reputation management and be confident in briefing the wider Foundation staff team, as well as the global Association, on communications queries and activities.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

As a charity, we could not maintain our reputation, the range of our work, or our digital presence, without the support of our business partners, sponsors, philanthropists and members. The Development and Advocacy Department is seeking to recruit a Patrons Manager to administer and grow this core membership function and to provide exemplary customer service. This role works within a small but dedicated membership team and is critical to the successful expansion and delivery of the function.

The ideal candidate will be a dynamic individual with good people skills, high attention to detail, and the ability to prioritise tasks. They will remain calm under pressure and be a proactive team player. They will be able to demonstrate:

• Relevant experience working in a membership organisation and/or with high-net-worth individuals
• The drive and strategic approach to deliver on opportunities for growth in revenue and membership in line with programme goals, with structured KPIs and ongoing targets
• Excellent face-to-face and telephone communication skills, including the ability to deal with high level donors in a professional and personable manner
• Understanding of ticketing in a Box Office environment (CRM and particularly Tessitura experience will be highly regarded)
• A clear and concise writing style with developed communication and rapport building skills

A working knowledge of our arts forms is not a pre-requisite but the ability to get up to speed on RBO membership products and services quickly is.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

We’re recruiting for a brilliant, committed and experienced fundraising professional to help build on the growth we’ve experienced in recent years, and move us to the next level.This is an exciting and inspiring opportunity for the right person, both in terms of the role itself, but also the key part you’ll play in helping to enable women who have survived trafficking and other forms of violence to recover and rebuild their lives.

An enhanced Disclosure and Barring Service check will be undertaken. Due to the nature of the work, this post is for women only.

Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Last time we asked, 100% said they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive
of one another.

Job description
We’re recruiting for a new Fundraising Manager to build on the growth and development we’ve experienced in recent years, and move us to the next level. You will work closely with senior leadership and colleagues across the organisation to
raise crucial funding, public support and awareness to underpin our organisationalstrategy. You will also develop and manage relationships with supporters and funders, as well as strategic partners and external suppliers as required.

Key tasks
● Management and development of all streams of fundraising
● Line management of 1x Fundraising Officer and 1x Grants Lead
● Management/liaison/briefing for external suppliers/freelancers/volunteers related to fundraising
● Uphold brand across fundraising
● Build and manage relationships, partnerships and connections to support Ella’s’ fundraising
● Lead on fundraising and related strategies and policies, and input into organisational strategies and policies
● Attend senior management meetings (weekly online), team check ins (weekly in-person) and other internal and external meetings online and in-person as required
● Monitor and report on targets

Additional tasks
● Support with Monitoring and Evaluation
● Support Ella’s’ communications as needed
● Represent and champion Ella’s at events, coalition groups, meetings and so on as appropriate
● Other tasks as required by Co-Directors or by role

More about Ella’s

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.

Here is a summary of our main activities:
● We run five safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
● We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
● We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our
organisation.
 

The International Committee of the Red Cross (ICRC) is a neutral, independent organisation ensuring humanitarian protection and assistance for people affected by armed conflict and other violence. The regional delegation for the UK and Ireland builds support for the ICRC’s global operations and furthers understanding of international humanitarian law (IHL).

We are looking for a multi-skilled, energetic and creative communications manager to join our busy London office. The ideal post holder will be able to produce compelling copy, handle media enquiries and shape our social media content. They will work closely with colleagues in the small London communications team and within the wider global network to effectively profile the work of the ICRC to audiences in the UK & Ireland and beyond. The communications team works very closely with our colleagues in operations, humanitarian diplomacy, legal and fundraising, as well as our Red Cross Red Crescent Movement partners the British Red Cross and the Irish Red Cross. 

About the role - Job description and key responsibilities

Produce engaging multimedia content that showcases the work of the regional delegation, its operational priorities and highlights the ICRC’s global activities.

• Able to master complex topics quickly and translate them into powerful messages using simple language.
• Develop the ICRC UK and Ireland voice on social media in line with the delegation’s influencing objectives and position the ICRC on key humanitarian issues in the UK.
• Support our daily engagement with UK media outlets. This includes managing challenging media requests efficiently, drafting key messaging and replies, triaging interviews and liaising with colleagues around the world to ensure our response is appropriate and effective.
• Produce, support and manage communications plans to profile senior leadership during visits to the UK and Ireland and for key events, regularly injecting our thinking into public discourse on humanitarian issues.
• Provide regular communications support for UK and Ireland-focused activities, managing strategy, refreshing messaging and supporting fundraising efforts when required.
• Work closely with our communication colleagues from the British Red Cross and Irish Red Cross to liaise on timely and accurate Red Cross Red Crescent Movement content and messaging.
• Manage relationships with digital colleagues at HQ and other ICRC sites, including collaboration on social media content, strategy and scheduling.
• Produce weekly media monitoring and environment scanning reports and updates.
• Help manage our stock of communication products and design new print materials.
• Ability to work as a photographer and/or videographer at key events.
• Provide relevant social media training and guidance for colleagues and support to our head of delegation and other teams.  

Person specification (qualifications, skills & experience required)

• Excellent writing skills, with an ability to draft strong news releases, first-person pieces, media pitches and social media posts.
• Experience of working in a complex organisation, demonstrating a high-level of diplomacy when liaising and negotiating with internal and external stakeholders.
• Good knowledge of issues related to humanitarian action.
• A strong interest in international affairs.
• Knowledge of the media landscapes in the UK, Ireland and beyond, with a good contacts book.
• Self-starter able to work both independently and within a small team.
• Sound experience of developing and implementing communication strategies.
• High degree of organisation and ability to work towards tight deadlines.
• Resilient and tenacious, able to handle setbacks and push for strong communications outcomes.
• Experience in building solid relationships with journalists, providing on and off record guidance with the ability to set up media visits overseas.
• Solid understanding of the harms caused by misinformation and disinformation both in conflict settings and in relevant media and diplomatic hubs such as London.
• Confident using social media platforms and social listening tools, content management systems and video, photography and audio editing software.
• University degree in a relevant field preferred.

We currently operate on a hybrid office/homework basis, and there is an option to work from home for part of the week.

Want to work at the intersection of business and society? Motivated to create programmes that create business value and social value, hand in hand? Interested in learning from experts in all sorts of societal issues?

We’re recruiting a Social Impact Project Manager for our small team who will do all of this, and more. Working in a small, purpose-led business, our new recruit will find the right non-profits to partner with businesses, project manage the programmes we devise and get stuck into lots of other elements of making a small team a successful one.

The role would be well-suited to people from charities who are looking to move into the CSR / sustainability / ESG space and work more closely with a range of businesses, or your experience might instead have been gained in a corporate or intermediary organisation. You will love the idea of working in a small, purpose-led business and bring loads of initiative and creativity to our small team!

About Three Hands

We a small organisation that works with businesses, charities and social enterprises to deliver projects, programmes and partnerships. Having a positive social and/or environmental impact in society is a core aim of everything that we do. We do this by helping big businesses to play a more responsible and sustainable role in society. Our clients include NatWest Group, Pfizer, British Gas, Balfour Beatty and Royal London.

A full description of the role is in the attached job description, so please refer to this for further details. Note this is a hybrid role with a minimum of 2 days a week in our London office.

To apply, send us your CV and completed application form by 9am on Monday 9th December.

£40,500 - £45,000 per annum

Fixed term (maternity cover, 13 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves 

We’re looking for a Gift Aid, Compliance and Fulfilment Manager to join our busy team on a fixed term contract. With your focus on the day-to-day management of our key supplier relationships, you’ll oversee multiple work streams and competing priorities across complex operations.

With support, you’ll also provide advice to all internal teams on Fundraising Compliance. You’ll understand when and how to dig deeper into risks and escalate as appropriate, acting as a key representative in this area across the charity.

You’ll oversee monthly gift aid claims, ensuring all processes from collection, storage and auditing are compliant and documented. This role is a great opportunity to work across multiple directorates. Your work will have a direct impact on our success and help us make a real difference.

In this role you’ll also line manage three people, working with them to excel in their role. They will support you in managing our key supplier relationships, managing our fundraising stock and having responsibility for the day-to-day management and development of our online shop. Elements of thanking our wonderful supporters also sits within your team.

What we want from you 

We’re in search of a skilled communicator who has a talent for building relationships, a highly motivated team player and an influential line manager.

You’ll be motivated by excellent customer experience and work with a wide range of stakeholders. You'll recognise that key suppliers must offer efficient and optimised operational processes to meet customer expectations and contribute to our success. You’ll be able to hold our suppliers to account when things go wrong and be able to navigate process improvements.

With an understanding of charity law, you’ll be well-versed in fundraising regulations and compliance, Gift Aid, and data protection. You’ll have a track record in managing operations, experienced in developing processes, procedures and policies to help support charity wide activity, ensuring internal best practice guidance is created, maintained and shared.

Your agile approach means you can devise, prioritise, and react to shifting demands and tight deadlines.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 24th November 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 2nd December 2024.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Position: Fundraising Manager (reporting to CEO/ Head of Operations)

Location: Work from home (within 2 hours commute of London) – ability to attend meetings in London and national programmes on adhoc basis

About the Organisation: The Aleto Foundation is a dynamic and forward-thinking charity committed to promoting social mobility and empowering talented young people to reach their full potential. Our mission is to provide opportunities for personal and professional growth to individuals from disadvantaged backgrounds. Through our diverse range of programmes, we aim to foster leadership skills, cultivate resilience, and unlock the potential of future young leaders. Founded by Sir Ken Olisa in 2010, The Aleto Foundation has helped to develop over 1,000 young people through leadership and mentoring programmes to date. As we continue to grow and expand our reach, we are seeking a talented and passionate Fundraising Director to join our team.

Position Overview: As the Fundraising Manager, you will play a pivotal role in driving our fundraising efforts to support our mission. Working remotely, you will lead and implement innovative fundraising strategies to secure funds from a variety of sources, including individuals, corporations, foundations, and government grants. Your expertise will be instrumental in enabling us to reach our financial goals and make a lasting impact on the lives of those we serve.

Key Responsibilities:

Develop and Implement Fundraising Strategies: Create and execute comprehensive fundraising plans to achieve annual revenue targets, focusing on major gifts, fundraising campaigns and corporate partnerships.

Cultivate and Manage Relationships: Build and maintain strong relationships with donors, partners, and stakeholders to enhance their engagement with our mission. Develop and implement donor stewardship programmes.

Grant & Trusts Bid Writing: Lead grant and trust fundraising efforts by researching opportunities, crafting compelling proposals, ensuring compliance, and fostering relationships with funders to secure vital financial support for the charity's mission and programmes.

Innovative Campaigns: Lead the development of creative and effective fundraising campaigns to engage existing donors and attract new supporters. Utilise digital platforms and social media to enhance fundraising efforts.

Collaboration: Work closely with the executive team, head of programme delivery, and communications staff to align fundraising strategies with the overall organisational goals and messaging.

Budget Oversight: Manage the fundraising budget efficiently, ensuring resources are allocated effectively to achieve maximum impact.

Qualifications:

• Proven experience in fundraising, with a focus on major gifts, corporate partnerships, and grant writing.

• Strong networking and interpersonal skills.

• Demonstrable track record of meeting and exceeding fundraising targets.

• Excellent written and verbal communication skills.

• Ability to work independently and remotely while maintaining a high level of productivity and motivation.

• Familiarity with social mobility issues and a passion for making a positive impact on individuals' lives.

Application Process: If you are passionate about fundraising to help make a difference to the work Aleto does to positively impact the lives of talented young individuals, we encourage you to apply. Please submit your CV, along with a cover letter outlining your relevant experience, salary expectations and why you are interested in the role.

The Aleto Foundation is an equal opportunity organisation. We value diversity and encourage applicants from all backgrounds to apply. Shortlisted candidates will be contacted for an interview.

Note: Only successful applicants will be contacted. We appreciate your understanding in this matter.

Thank you for considering joining The Aleto Foundation and contributing to our mission of empowering young leaders and fostering social mobility.

We are recruiting for Supporter Care Manager to join our Fundraising team; the scope on this job involves….

Job Title: Supporter Care Manager

Location: Homeworking (with a requirement to work from our head office in Vauxhaul, London on some occasions)
Salary: £42,444 per annum
Contract type: Full-time. Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Supporter Care Manager, with responsibility for the strategic development, management, and delivery of the Supporter Care function across the Fundraising, Comms and Policy Directorate.  

Closing date: 9am on 5 December 2024

Interview date: 11 December 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Philanthropy Manager - Crisis - £45,727 - London

Ready to transform lives and tackle homelessness through powerful philanthropic fundraising? Crisis is seeking an exceptional Philanthropy Manager to drive vital funding that changes futures.

Location: London

Salary: £45,727

Contract: 6-month contract

Working Pattern: Full-time, hybrid working (prepared for one day a week in the office)

About Crisis: We're a leading national charity dedicated to ending homelessness. Your role will directly contribute to our mission of supporting people out of homelessness and creating lasting change.

We know that 6 months can be too short to build long term relationships, that's why we want you to put together some interesting projects and strategies. Get in touch with your friendly neighbourhood recruiter Frederick Hillinger for more details on this bit.

As our Philanthropy Manager, you'll:

• Build relationships with high-value donors
• Secure five and six-figure philanthropic gifts
• Manage a dynamic prospect pipeline
• Create compelling funding proposals
• Support peer-to-peer giving initiatives
• Collaborate across teams to identify funding opportunities

What you'll bring:

• Outstanding relationship management skills
• Excellent written and verbal communication
• Creative approach to donor engagement
• Project management expertise
• Digital marketing understanding
• Passion for social change

We offer:

• Flexible working arrangements
• Supportive, inclusive work environment
• Opportunity to make a genuine difference
• Professional development opportunities
• Time off in lieu for evening/weekend events

Our culture: We embed our values of equality, social inclusion, and putting our members at the heart of everything we do. You'll work in a collaborative environment that's committed to ending homelessness.

Career development: We invest in our people, offering ongoing training and clear progression paths within our fundraising teams.

What makes this role special? You'll directly contribute to transforming lives, helping people move away from homelessness and create a better future.

Want to be part of creating lasting social change? Join our team and help end homelessness, one connection at a time.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Want to join three-time award winning charity, FoodCycle? As our Community Fundraising Manager you will drive income from community fundraising across the country, ranging from rotary clubs, university RAGs, schools etc. You will encourage and support local fundraising initiatives by FoodCycle volunteers, and participate in sponsored challenge events such as marathons and bike rides.

You will be a self-starter who thrives on engaging with different stakeholders to raise money and profile for FoodCycle. You will have experience of community fundraising, as well as event planning and delivery. You will have excellent verbal communication skills and confidence to give presentations. As this is a hybrid role, you will need to live within a commutable distance of Vauxhall, London.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments. ​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​

Deadline for your application:Sunday 1st December 2024.​​

Interview process: Shortlisted candidates will need to prepare a presentation to deliver at interview.

Interviews: planned for Tuesday 10th December.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

Are you passionate about building strong communities and making a positive impact? Do you have exceptional organisational and leadership skills? Join our team as a Community Hub Volunteer Manager and play a pivotal role in fostering a vibrant and connected local community.

We are a dynamic and forward-thinking care organisation committed to creating a hub where individuals can come together, share experiences, and contribute to a thriving community. Our Community Hub serves as a focal point for various activities, events, and initiatives aimed at enhancing the quality of life for local communities.

The East London & Essex Hub comprises of four Community Centres, located in Stamford Hill, Bethnal Green, Redbridge, and Southend. The Hub also incorporates Youth Services, the Dennis Centre Dementia Day Centre, and Meals on Wheels provisions. Located too within the Hub is the Vi Johns Rubens Care Home based in Gants Hill.

In 2026, Jewish Care’s 4th Campus will open in Redbridge, with a number of the Hub’s current services moving into one site. The role will be a key part of this process.

The Volunteer Manager is a multi-site role across the Hub’s three areas, overseeing recruitment, training, and assisting resource managers, supervisors & teams with the day-to-day management of volunteers. Working with the Community Hub Manager the Hub’s Operations Administrator, and the Manager of the Volunteering Department, the role ensures the Hub’s Centre Coordinators, teams, and services are well supported and operationally efficient.

The role works closely with Jewish Care’s Volunteering Department and one day a week will be spent with the team at Amelie House in Golders Green. 

The role is multi-site, and part time for 30 hours per week (Monday - Thursday). The salary for 30 hours per week is £26,065 per annum.

What you will be doing:

In collaboration with the Hub teams and the Volunteering Department, identify required needs, opportunities & roles for volunteers.
Identify and create written role outlines to ensure that all volunteers are correctly matched with suitable opportunities.
Recruit volunteers through current and new networks, organise recruitment events locally, to promote opportunities at Jewish Care.
Oversee onboarding and enrolment of all new volunteers in the Hub.
In collaboration with the Volunteering Department, implement and manage a training schedule for all volunteers, including local induction and training for new volunteers.
Day-to-day operational support of volunteer management & engagement.
Maintain accurate volunteer records ensuring the volunteer database, Better Impact is always updated.
In collaboration with the Volunteering Department, provide relevant KPIs to ensure effectiveness and best practice.
In collaboration with other services support and lead special projects such as supported volunteering; employee volunteering; Mitzvah Day; fundraising initiatives; work experience; student placements.
Plan, organise and implement ‘Thank You’ events and recognition during  the annual Volunteering Week, and oversee and lead on the nomination process for the annual Jewish Care Volunteer Awards event.

What you will need:

Relevant experience in volunteer management, including recruitment, training, and coordination.
Exceptional interpersonal and communication skills to connect with a diverse range of volunteers and community members.
Strong organizational abilities and attention to detail to manage multiple tasks and projects simultaneously.
Empathy, patience, and a passion for community building.
Proficiency in using digital tools and platforms for communication and record keeping.

Who we are

Arts for Dementia is an inclusive and dynamic charity, and a leader in our field. We work with artists, galleries, museums and community spaces to offer inspiring arts programmes for people in the early stages of dementia and their companions. We train facilitators from around the country to deliver effective arts-based activities for people living with dementia, and we advocate for the benefits of the arts for people affected by dementia.

 

Our values

Creative; Inclusive; Collaborative; Empowering; Inspiring

 

What we are looking for

We are seeking our first Communications Manager who will develop and deliver a Communications Strategy that helps us to: engage more effectively with existing stakeholders (workshop participants, volunteers, artists, funders, donors), increase our profile and reach new audiences. This role offers scope to grow, helping us to think big, bringing in new ideas, transforming our presence, and so helping us to realise our ambitions.  

Main purpose of job

To develop and deliver an effective communication strategy across all channels

• Part time: 21 hours per week, working flexibly
• Salary: £35-38k pa dependent on experience (pro-rata’d)
• Reporting to: Chief Executive Officer
• Location: Hybrid.  Mainly home-based with one day in London per week. Very occasional evenings or weekend days in London for events and activities.

 

Example projects

· Reviewing our existing digital presence, and optimising current channels and opportunities, for example by improvements to and regular updates of website, segmenting socials audiences and creating appropriate content for each

· Creating impactful short videos of participants, volunteers, partners and donors, and gaining maximum value from them

· Examining existing database and contacts, segmenting audiences, and working with other teams to develop specific communications to increase engagement

Key responsibilities

· Developing and implementing a Communications Strategy that enables impactful communications with key audiences, transforming our reach

· Responsible for ensuring impactful implementation and engaging use of our relatively new brand (launched Jan 2024), clarifying our organisational voice and key messages, and supporting the team to embed them across their work

· Proactive strategic management, development and measurement of all social media channels (currently X, Facebook, Instagram, LinkedIn and YouTube, to varying degrees)

· Responsible for appropriate use and development of our website, including keeping it up to date with our projects and case studies, and maximising engagement and SEO

· Supporting the fundraising team to fully realise new and existing income streams

· Supporting the operations team to deliver effective communications to participants, volunteers and partners

· Working with the team to identify and create assets and resources for use across the organisation, for example using participant stories, evaluation data

· Initiating public outreach and profile raising work, including identifying and engaging with relevant publications and events, soliciting and responding to media engagement, and cultivating high-profile ambassadors

· Supporting the rest of the organisation’s work, such as events, exhibitions, fundraising activities etc as needed

Skills, knowledge and experience:

Essential

· Experience developing and implementing a communication strategy

· Experience implementing a brand across communication channels

· Experience of working collaboratively with a small staff team, able to listen and support alongside bringing new ideas and expertise

· Written and verbal communication skills, and a love of writing

· Networking and relationship-building skills

· Experience and understanding of how to increase reach and engagement

· Engaging and enthusiastic when speaking and writing about our work

· Willing to work flexibly and respond to changing demands

· Organisational skills

· Self-motivated and able to manage your own time effectively

· Committed to equality, diversity and inclusion

 Desirable

· Interest in a range of arts, art practices and creativity

· Experience and understanding of dementia

· Experience of working in London, particularly Southwark and Camden

· Experience with a CRM

· Website management, especially WordPress

· Experience with media and interviews

We are keen to have a diverse and inclusive team, and welcome applications from minoritised groups.

How to apply

Send a CV and covering letter.  The covering letter should include:

· Your relevant skills and experience, with reference to the list of essentials and desirables above

· Why you would like to work for Arts for Dementia

· Deadline: 5pm Monday 25th November 2024

The Talent Set are delighted to be working with Sue Ryder to find their new Social Media Manager. 

The charity offers a flexible working environment, with hybrid working one day per week from their London office.

This role will report into the Senior Digital Manager and will have 2 direct reports. You will oversee and develop the strategic management and growth of Sue Ryder’s busy social media pages and lead paid activity across Meta and other channels, managing ad accounts to support income generating activities, including fundraising and retail, promotion of online bereavement support services, and to support brand awareness activities. 

Key Responsibilities:

•  Collaborate with colleagues across Marcomms and provide strategic recommendations to maintain an integrated approach to all social media activity. 
•  Plan and implement organic and paid social activities for our ongoing, recurring and one-off campaigns across a wide variety of 
•  Support the Senior Social Media Officer to grow and maintain our national and local social media channels by planning and creating high-quality and engaging content.
•  Work with the Social Media Assistant to oversee daily moderation, adhering to Sue Ryder’s safeguarding processes. This includes moderating and responding to questions and messages, gathering qualitative insights from feedback and taking part in our weekend cover rota. 
•  Support the Senior Social Media Officer and Social Media Assistant to ensure that our retail social media pages are optimised and posting engaging content, and that our shop Facebook pages are well-managed for the shops to promote their activities.
•  Manage our ongoing reporting across organic and paid social media to help us continually evaluate our strategy, ensuring our channels are regularly optimised and using data and insight to inform decisions. 
•  Provide training and support to colleagues and teams across the organisation to improve their understanding of how Sue Ryder uses social media and how it can be beneficial to their own activity.
•  Maintain and update our social media policies and guidance for staff and volunteers using social media on behalf of Sue Ryder or to promote our work within their own networks. 
•  Out-of-hours moderation cover as required and this role will participate in our weekend cover rota.

Person Specification: 

•  Experience of managing and reporting on a large and busy portfolio of social media accounts across multiple platforms 
•  Experience in planning, sourcing and editing content in a range of formats (image, video, graphics) for social media, with excellent copywriting and proof-reading skills and a keen eye for detail
•  Experience of planning, implementing and optimising paid social media campaigns across a range of objectives, durations and budgets
•  Knowledge of content scheduling and co-ordination tools such as Sprout Social
•  Knowledge of social media monitoring and listening tools
•  Experience and understanding of optimising a social media strategy, including securing buy-in from colleagues across the organisation
•  Strong line management skills and the ability to influence colleagues from other directorates
•  Intermediate level skills in Canva, Photoshop and Premier Pro (or other image and video editing software)
•  A can-do approach, with a positive attitude and willingness to support others across the organisation
•  Experience of working across a multi-disciplinary team, prioritising content for relevant channels where necessary
•  Experience of monitoring social media out of office hours within a framework

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process