Digital Delivery Lead Jobs in Charing Cross, Greater London

Description

We are looking for someone who has passion for both business and data, ensuring that business systems, infrastructure and processes are functioning effectively and efficiently. You will be naturally curious and keen to encourage continuous improvement of systems.

Job Purpose: The role holder will ensure that business systems, infrastructure and processes are functioning as effectively and efficiently as possible. They will support colleagues to improve their knowledge and use Microsoft Office 365 (O365) and SharePoint/Teams and support with identifying new technologies that will enhance service delivery to YMCA customers.  

To review and replace business systems as YMCA East Surrey enters the next phase of digital transformation of integration of systems, cloud telephony and a business intelligence tool. This role will be an integral part of the transformation and onboarding new systems.  

 Hours of work:Part time 28 hours per week. Working pattern will usually be between Monday to Friday 9am to 5pm.

Location: YMCA Sports and Community Centre, Princes Road, Redhill, Surrey, RH1 6JJ.

Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.(pro-rata for part time workers)

The holiday year runs from 1April to 31 March each year.

Benefits: Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking availableat all our delivery sites. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing date & interviews: 

Closing Date :20th October 2024

Interviews:29th October 2024 

Main Responsibilities:

 · Colleague support and triage of O365 and SharePoint issues.  

· Train and support colleagues to maintain the SharePoint Intranet.   

· Train and support superusers across the different O365 business systems   

· Assist and lead the efficient delivery of ICT driven projects across the business through collaboration with internal and external partners/stakeholders.  

· Lead on the specific project of procuring and rolling out a new VoIP system across the whole organisation.

· Assist in the analysis of existing systems, identifying options for potential solutions and assessing them for both technical and business suitability. 

· Working closely together with the Senior Management Team and our IT Support Provider to ensure the technical viability of solutions.  

· Designing and overseeing test specifications and conducting rigorous testing before rolling out live systems  

· Support the Senior Management Team to determine budgets and time frames for implementation of proposed solutions.  

· Ensure system compliance with GDPR and follow the organisations Data Protection procedures relating to confidentiality.  

· Ensuring that implementation IT projects remain within agreed-upon budgets and time frames.  

· Identifying and managing IT risks and issues that impact business outcomes   

· Training users and creating instruction manuals for new or improved O365 systems  

· Researching and evaluating emerging technologies, including both hardware and software to improve efficiency and effectiveness of existing processes.

· Support managers to measure levels and activities and outcomes by collating data from different systems to demonstrate effectiveness and impact across all service areas.

· Attend system user groups and share learning and best practice.  

· Advise on IT solutions and software for the development of new sites and projects.   

· Attend contract review meetings with IT Support Provider, to help the HoCS to monitor their performance and resolve and contractual issues that might arise 

· Take responsibility for all IT hardware, to issue new equipment and to put in place arrangements for maintenance, repair and replacement where necessary and support maintenance of up-to-date asset register

· Take responsibility for drafting and reviewing relevant IT policies.

· Put in place the required systems and processes to achieve and maintain Cyber Essentials accreditation. 

· Manage all relevant software licences including O365 licences. 

· To produce monthly reports for senior management and to prepare proposals for new software where required. 

· Use Office applications such as Forms and Power BI to produce tools to help managers collect data and monitor and report on performance.

· To undertake such other tasks as may be allocated from time to time within your capabilities by the HoCS and CEO. 

· Any other duties are required to be performed within the grade and renumeration of the role. – this is mandatory

· We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training

Job title: Director of Fundraising & Communications (High Value Specialist)

Salary: £70,000 (neg)

Location: Hybrid - Central London (2 days, Tuesday and Thursday in office)

Contract: Permanent, Full-time (flexible working hours available)

Role summary

Bowel Research UK, the UK’s leading bowel cancer and bowel disease research funder, is seeking a Director of Fundraising & Communications, a new role for our charity. This is a great career development opportunity for a high-value fundraising specialist looking to broaden and deepen their skills and experience in leading Bowel Research UK’s fundraising and communications activity. If you are looking for a new challenge or, if you are considering stepping up into your first Director role, this could be just the opportunity you are looking for.

About Bowel Research UK

Every year over 16,000 people die from bowel cancer in the UK and over a million suffer from bowel disease.  By researching cutting edge treatments, funding truly ground-breaking ‘proof of concept’ research, and getting behind some of the most promising young researchers destined to achieve breakthroughs, Bowel Research UK is saving and transforming literally millions of people’s lives around the world.

What we are looking for

This is a role for a rising leader who has a genuine passion for BRUK’s vision and the energy and determination to drive forward our mission. Our ideal candidate will have a strong background in high value, especially major donor, fundraising who can excite and motivate individuals to support Bowel Research UK’s mission. Working closely with a highly talented group of Trustees, staff and expert volunteers, we need someone with the ability to build and mobilise the resources and relationships required to have a major impact on our vital research funding. 

As this is a small charity, along with the ability to lead the organisation’s fundraising and communications, you must be willing to roll up your sleeves to get stuck into the work too.

Why come and work for Bowel Research UK?

• This is a great career development opportunity for a high-value fundraising specialist to broaden and deepen their skills and experience in leading Bowel Research UK’s fundraising and communications activity.
• An opportunity to play a key part of leading the creation and implementation of a new organisational strategy that will inform this role’s development of new fundraising and communications strategies.
• We have an ambitious Board of Trustees who are ready to invest in fundraising and communications development to increase the charity’s research impact.
• We have a new Chief Executive with more than 25 years of fundraising and general charity management experience who is keen to work alongside this post in leading organisation-wide step change and innovation.
• You will be part of a friendly, collaborative and passionate team working towards an important and valuable shared goals.

Recruitment timeline:

Deadline for applications is 9am, Wednesday 9th October 2024. 

First, virtual interviews w/c 14th October 2024

Second, in person interviews w/c 21st October 2024

Also known as National Youth Jazz Orchestra, NYJO is a charity experiencing an exciting evolution with emerging professionals and young people at the core of their mission to ensure creative music making is accessible, fun, informative and a viable career choice.

NYJO celebrate all forms of jazz, past and present, and seek to do their part in nurturing the next generation of jazz artists. Alumni include some major names in jazz and music more widely, including Amy Winehouse, Mercury nominee Laura Jurd, Mark Nightingale and Guy Barker.

It’s a great time to join as they develop their community around a new location in South East London, embark on ambitious artistic collaborations within and beyond jazz, and work in partnership with music education organisations around the country to address structural inequalities in music education.

As Head of Development, you will be a key member of a small team. Reporting to the incoming Chief Executive, you will develop and implement the preexisting fundraising strategy and guide the organisation’s communications and PR strategy. You will inherit a strategically developed portfolio of relationships and income streams, with particular strengths in trusts and foundations, and a strong network of individual donors and scope to build corporates. There is also a small but growing legacy circle, created in response to a recent bequest of £1M+. You will line manage a small team of two: the Development & Communications Coordinator, and the Marketing & Communications Coordinator. With ambitions to expand upon NYJO’s existing work, your ability to set and achieve more ambitious targets will be essential.

Please note that this role will require occasional travel that will vary across the year, depending on the events calendar. Travel is likely to be required twice per month - please discuss with Joe Blythe at QuarterFive. 

As Head of Development, you will:

• Develop and implement the existing fundraising strategy and develop marketing and communications efforts, ensuring cohesive and impactful messaging to effectively engage donors and stakeholders
• Deliver a high standard of supporter care and relationship management tailored to the level of giving, including nurturing their successful new Legacy Club
• Manage and attend an annual series of fundraising events, from relaxed open days to formal receptions
• Oversee NYJO marketing and communications
• Line manage the Development & Communications Coordinator and the Marketing & Communications Coordinator

Ideal skills and experience: 

• Experience of securing 5- and 6-figure grants from a range of trust, statutory and/or individual sources
• Tailoring applications to appeal to a diverse range of funders/donors, which may include drawing together distinct areas of activity to create bespoke packages
• An outgoing, approachable, confident and professional manner in dealing with donors, prospects and other stakeholders
• Interest in UK Jazz and enthusiasm for working with young artists and musicians and broadening access to participatory arts for all young people

NYJO are keen to provide equality of opportunity to a wide range of prospective candidates as they expand the diversity of staff and musicians. Whilst they hope to attract candidates with the experience outlined in the person specification, they encourage applications from those who do not fulfil all stated criteria.

Benefits include:

• Flexible working –  flexible working is a priority and the organisation supports employees to balance work with caring or other responsibilities, or those returning to work after a break
• 25 days annual leave, plus bank holidays, with office closure between Christmas and new year being the norm
• TOIL for out of hours work
• Attending gigs for free, including the annual two-night Ronnie Scott’s residency, and other cultural and sector events throughout the year

Do you want to help build a world where everyone feels part of a community?

Do you drive reliable delivery and ongoing improvement of programmes?

Are you a strong and highly motivated team leader?

If you answered yes to all of the above, this could be the role for you! We’re looking for an experienced part-time programme manager to develop the delivery of key projects: our community & children’s offer; intergenerational initiatives; events and communications; and corporate partnerships

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with volunteering and children and families’ projects. Since resuming services post-Covid, we have realized the needs and wants of the community have shifted from our previous offer. We have a strong Community Development programme to connect with and rebuild our offer, including some big changes to pre-Covid ways of working. Building on a strong track record, we intend to continue working with the community to deliver activities and events that meet local needs while also providing opportunities for fun and friendship. Our community offer includes activities connecting children to nature and tackling food insecurity; accessible community fitness and wellbeing activities; and intergenerational activities and events. We are re-developing our offer whilst staying focused on our aims: ensuring that everyone feels part of a community and that no one is isolated or lonely. We are looking for a fresh pair of eyes to help us evolve this work.

The role

In this role, you’ll be responsible for:

• Strategic development and oversight of community programmes for children, adults and across multiple generations

• Leadership and line management of team; oversight of sessional facilitators and contractors used by team

• Setting programme budget and service targets; monitoring and evaluation to ensure delivery against these

• Playing a key part in building, broadening and developing new funding for these programmes and maintaining relationships with current funders

• Lead role in planning and execution of community events

• Development of corporate partnerships and CSR relationships

• Responsibility for general outward communications, including social media

• Contributing to the wider organisation as a member of the Senior Management Team

• Acting as Deputy Safeguarding Lead

About you

You have a track record of developing and delivering excellent community programmes in the third sector. You’re a seasoned team leader with experience of change management. You have an outwardlooking approach and are passionate about building programmes with community buy-in. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. You have experience of fundraising and maybe other types of income generation. You have strong relationship building skills – internally and externally - and build trust and credibility easily. You are passionate about the power of community to connect and support people.

About us

We are an energetic, experienced, and passionate team of 17 mostly part-time workers with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a strong and innovative organisation which has doubled its reach and impact in recent years. This role is four days per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Wednesday 23 October 2024.

Pharmacist Support, crowned Small Charity of the Year 2023 at the Association of Charitable Organisations awards, is looking for a dynamic and driven individual to become their Finance and Operations Director & Deputy Chief Executive.

Who Are We?

We’re the profession’s independent charity, providing vital support to pharmacists, former pharmacists, and pharmacy students. Over the last five years, we’ve undergone transformational changes and are now gearing up to deliver our next five-year strategy, driven by our wellbeing-focused vision and mission.

What’s the Role?

As the Finance and Operations Director & Deputy Chief Executive, you’ll play a pivotal role in ensuring that Pharmacist Support is financially sustainable and operationally efficient. This is a hands-on role for a "doer" who thrives in a fast-paced environment. You’ll work closely with our Chief Executive, Senior Management Team, and Board of Trustees to help steer the charity toward continued success.

What We’re Looking For:

· A passionate, forward-thinking individual with finance expertise

· Someone with a problem-solving mindset with experience in a charitable/not for profit organisation who may be looking for their next step

· Strong people and stakeholder management skills with a collaborative, inclusive approach.

· A desire to work in an agile and dynamic organisation where innovation is encouraged and your contributions make a difference.

Why Work for Us?

At Pharmacist Support, we pride ourselves on having a great culture where people matter. We are committed to promoting equality, valuing diversity, and creating an inclusive environment for all. We offer flexibility, support your professional development, and foster a wellbeing-focused workplace.

How to Apply:

Ready to take on this exciting challenge? To apply, please complete the application form. CVs will not be accepted.

If you’d like to have an informal chat before submitting your application, feel free to email us, and we’ll arrange a conversation. Application deadline: 12 noon, 15th October 2024. Interviews will take place on 31st October 2024 at our Manchester office.

 Make your next career move count – join us and help shape the future of our charity!

Lewisham Local connects the community to give, share and work together to create happier and healthier communities. We are growing and want to engage local people to give their time, money and skills to make a difference in Lewisham.

You will lead an exciting and unique local giving programme, engaging new communities of givers, leading impactful campaigns to raise awareness of the good causes and needs in Lewisham and develop a legacy of local giving in Lewisham.

Main Duties and Responsibilities

· Work closely with the Committee and key stakeholders focusing on a shared vision, mission of Lewisham Giving and to successfully deliver the strategy.

· Produce an annual plan of work that sets out the key priorities and activities for Lewisham Giving and is approved by the Committee

· Proactively establish and nurture a network of businesses, residents, community organisations, and individuals who will contribute time, money, skills, opportunities and connections to ensure a sustainable Giving model for Lewisham.

· Commission or carry out research as necessary to understand unmet need and inform plans to maximise impact.

· Further develop the giving model for Lewisham through co-design with residents and other relevant agencies and monitor and report on their impact.

For futher information please refer to the full job description and person sepcification attached below.

Rolling interviews

There is no closing date as we aim to interview the candidates who meet the criteria in the JD on rolling basis.

About the recruitment:

We are committed to our staff team reflecting the diversity of the communities we serve and strongly welcome applications from minority communities.

Shortlisted candidates who outline their skills and experience in the 2-page covering letter that matches the essential criteria will be interviewed. Two references from the previous and current employer will be taken up for the successful candidate, and where necessary employers may be contacted to gather further information.

We are committed to the safeguarding of vulnerable adults and children, where appropriate may require the successful applicant to undertake a check from the Disclosure and Barring Service.

Job Title: Membership and Insight Manager 

Job Type: Permanent

Hours: 35 hours per week – Monday to Friday

Department: Membership Engagement Team (MET)

Salary: £38,996 (FTE)

Reports to: Director of Membership and Marketing

Location: Hybrid – FSRH Office (London Bridge) and home working.

Who we are:

The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

Can you help us?

We are seeking a motivated and dynamic Membership and Insight Manager who will respond to and resolve all member enquires and process Membership and Educational applications. 

You will have a strong background in Customer or Membership support and have a demonstrable ability to take initiative and offer solutions.  You will be able to work collaboratively and communicate effectively with a range of members and staff. You will have a proactive attitude and be able to work efficiently within defined processes. 

You will work alongside the MET Director, Education Development Managers and associated teams to ensure that membership support is delivered as follows to: 

• Manage a team of dedicated specialists to ensure our membership experience is valued and valuable
• Use insight gained from our range of digital systems to provide business intelligence and improve our member experience
• Drive improvement throughout our processes
• Ensure member enquires are responded to and resolved in line with Quality standards and SLAs
• Ensure members are treated fairly and in line with FSRH values and regulations 
• Ensure that all Educational products are processed within agreed SLAS
• Maintain the quality of the service provided 
• Create and deliver iterative improvements on the FSRH member contact strategy

You will have:

•  A Levels (or equivalent experience)
• Substantial previous experience of strategic redevelopment of a customer contact team from the ground up. 
• Substantial understanding of how to utilise a CRM to generate process improvements 
• Substantial experience of working customer/ membership support environments 
• Excellent product knowledge to support customers using a variety of media and formats 
• Understanding of the role of CRM in an organisation and in customer/member experience
• Openness and ability to adapt to new technologies and new ways of working
•  A good understand and ability to adopt the FSRH values throughout the role

You will have experience:

• Supporting educational products and member services
• Working within policies and processes and using these to support improved delivery and service 
• Working in multichannel support (email, phones, remote, chat etc)
• Using digital platforms, CRMs and Learning Management systems preferably IMIS, Learning Pool (Totara) 
• Managing complex cases
• Producing and creating reports 
• Working within a professional membership body / higher education / NHS background 
• Developing skills and knowledge of less experienced colleagues 

We will offer you:

 We offer a range of benefits at FSRH to support staff wellbeing, including:

• ­ 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• Interest free season ticket travel loans
• Enhanced maternity, paternity & adoption pay
• Free eye tests
• Training and development

To Apply

Deadline for applications is 12pm 2 October 2024

Interviews are likely to take place on W/C 7 October 2024

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital.

The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met.

You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes.

This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth.

Principle Duties and Areas of Responsibility

Operational Leadership and Governance

• Overall accountability for the operations of the foundation
• Oversee and optimise internal processes and workflows to enhance efficiency and productivity
• Evaluate and improve overall performance by gathering, analysing and interpreting data and metrics
• Oversee robust risk management processes and protocols proactively identifying and mitigating potential risks
• Oversee the development of all necessary policies to ensure safe and healthy working environments
• Ensure FNF is compliant with all financial, tax, charity and legal requirements

Financial Management

• Oversee the development and monitoring of the financial strategy for the organisation, providing recommendations, information and guidance to the Trustees and Executive team to inform decision making
• Maintain and review polices and processes to ensure good financial controls are in place that meet both legal and tax requirements. This includes maintaining appropriate records and controls over restricted funds to ensure that these are used and reported appropriately
• Support the Finance Manager and Executive team in setting FNF’s annual budget, with robust analysis and justification of intended expenditure, financial forecasts, cashflow etc. securing active engagement and ownership from all internal budget holders
• Oversee the financial reports required to review progress against plans and forecasts throughout the year and ensuring these are disseminated and understood across the organisation
• Accountable for regular financial updates to Trustees including the Finance Investment Committee (FIC) and Board meetings along with the preparation of the financial aspects of the annual report and accounts
• Oversee the management and development of VAT reporting for FNF and trading subsidiary
• Oversee the financial aspect of FNF Global delivery to ensure compliance with HMRC

Systems and controls

• Lead in the development, implementation and monitoring of effective procurement systems and procedures, ensuring that FNF achieves best value and drives efficiencies through our external contracts
• Lead on the annual audit in accordance with current practice and the Charity Commissions Standard of Recommended Practice (SORP), liaising and managing the relationship with the auditors
• Oversee the operation of the payroll process and related HMRC contract ensuring that payments are made in an accurate and timely way
• Work with the Finance Committee to manage the investments for FNF, overseeing regular reviews of the investment policy and portfolio, liaising with external partners as necessary

Fundraising, Events, Marketing and Communications

• Provide leadership around income generation, making sure that this is located within the strategic framework and day to day thinking of the Foundation
• Provide leadership and direction for Marketing and Communications, ensuring that overall plans are in support of our strategic objectives
• Ensure all income generation activities from within this team are fully integrated across the Foundation, recognising the importance of inter departmental relationships
• Lead the team in the planning, communications, income generation and execution of the annual Florence Nightingale Commemoration Service and any similar high profile events.

Digital

• Provide strategic leadership in overseeing digital initiatives, guiding the development and execution of a comprehensive digital strategy

HR

• Provide expert professional judgement, advice, and guidance to the Executive and Senior Leadership teams in developing, monitoring, and implementing people strategies, policies and procedures, workforce and training that meet service needs.
• In partnership with the Head of Operations develop, communicate and implement the People and Culture Strategy.
• Support the ongoing development of a culture to enable the development of a workforce which is at the heart of the organisation, in which colleagues feel valued, safe, and respected.
• Build on our ability to work in agile and flexible ways, establishing innovative ways of working and providing outstanding learning and development opportunities for all colleagues.
• Create relevant and dynamic talent and succession plans, enabling us to develop and support our workforce as well as focus on the long-term skills and capabilities required within FNF

People Leadership

• Lead and develop the operations team, leading by example you will promote a positive and proactive culture, encouraging the team to work collaboratively across FNF
• Effectively manage the performance of the team, ensuring they are working on agreed objectives and outcomes

Person Specification

Experience, Knowledge, and Skills

• Proven experience as a senior leader in ideally a non-profit or public sector organisation
• Strong and extensive operations management experience, financial leadership and programme delivery
• Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable
• Demonstrated success in strategic planning, organisational development and stakeholder engagement
• Excellent leadership and team management skills, with the ability to inspire and motivate staff
• Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience
• Experience of working with a Charity Board of Trustees
• Proven ability to develop a long term financial strategy and plans
• Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives
• A commitment to the charity's mission and values
• Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand
• Ability to think strategically, anticipating future trends and developing plans accordingly
• Encourage innovation and seek to understand best practice from both inside and outside the sector
• Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential
• ACCA/CIMA/ACA or an equivalent finance qualification is desirable

Competencies

• Able to demonstrate strong leadership inspiring teams to achieve strategic goals through collaboration and communication
• Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
• Champions innovation fostering a culture of adaptability and forward thinking
• Comfortable with ambiguity, possesses the drive, energy and resilience to see through change
• Proactively oversees financial risk and governance, anticipating potential challenges and implementing pre-emptive measures to ensure resilience and assurance.
• Sound judgement to make informed decisions and balance competing demands, even in complex or ambiguous situations.

First Interviews will be held on: 21st October 2024

Strictly no agencies please.

We are seeking a Head of People and Operations to join our Senior Leadership Team. This is a multifaceted role, leading the people and culture agenda along with responsibility for the smooth running of our operations, including overall office management and managing our IT provider.

Reporting directly to our Chief Operating Officer (COO), the successful candidate will be both forward thinking and focussed on long term sustainable improvements as well as hands on, developing initiatives that will improve efficiencies and ways of working throughout FNF and will have proven experience in working in an operational role within a similar sized environment.

Principle Duties and Areas of Responsibility

People and Engagement

• Work closely with the Senior Leadership Team on the development and delivery of a people plan that drives engagement and performance. This includes proactively listening, learning and acting on feedback from our people engagement survey
• Lead on all aspects of HR, including recruitment, onboarding and performance management, staff benefits, leave allowances and mandatory learning.
• Responsible for managing our employee relations provider, ensuring that their service is fit for purpose and supporting all managers within the charity
• Work with our Occupational Health outsourced service to ensure that we are providing our people with an effective occupational health solution
• Create an approach to reward and recognition that celebrates success and encourages people to go above and beyond and making a difference for FNF, fully utilising our recognition platform
• Lead on the diversity, equity and inclusion agenda, ensuring that inclusion is considered throughout the employee lifecycle
• Work with our Marketing and Communications team to drive internal communications including our newsletter and team meetings
• Champion and embed the new values and behaviours across FNF, ensuring they are reflected in HR policies, practices and employee engagement initiatives to drive a positive and inclusive workplace culture

Policy and Governance

• Ensure that the people KPIs are monitored each month, looking at any themes and trends and associated actions
• Develop and maintain people policies and processes which are fair, transparent and comply with relevant legislation promoting FNF as an employer of choice.
• Maintain all employee records in line with regulation and organisational policy ensuring that all information is up to date and relevant
• Provide transparent and clear people and workforce information to the Board along with the relevant FNF committees
• Work collaboratively with our Finance team and Pension administrator to effectively manage the FNF salary exchange pension

Health and Safety

• Ensure that health and safety standards are met across FNF, this includes the communication of health and safety policies to ensure they are understood and adhered to
• Conduct regular risk assessments across all areas of FNF including office spaces, remote working environments and any other areas where the charity operates
• Establish and maintain an effective system for reporting, managing and investigating accidents, incidents and near misses
• Work with external partners to keep up to date with changes in legislation and to conduct the annual health and safety audit and ensure that any recommendations are implemented promptly

IT

• Act as the primary point of contact between FNF and the IT provider, ensuring clear and effective communication to ensure they deliver high quality services that meet our needs
• Review and manage the IT service contract ensuring that all terms and SLAs are monitored as well as considering value for money and service experience
• Manage the budget for the IT function at FNF
• Maintain an inventory of IT assets (hardware, software licenses etc) and ensure they are properly managed and documented. This includes the procurement and disposal of IT equipment as needed.

Office Management / Administration

• Partner with managed office provider to ensure that all services are delivered as per the contract, building a strong working relationship with the building and facilities team
• Ensure that the office environment is well maintained, welcoming and conducive to productive work
• Oversee the management of office supplies, ensuring that stock levels are maintained and ordered are placed
• Implement best practices in office management, including document management, filing systems and communication protocol
• To identify areas across the charity where processes, systems and collaborative working can be made more efficient, and support the team in implementing improvements

Person Specification

Experience, Knowledge, and Skills

• Relevant professional qualifications in business administration or a related field would be desirable
• Previous experience working in a similar varied role ideally within the non-profit sector
• Demonstrable experience in reviewing and improving processes to enhance efficiency and effectiveness
• Previously managed HR activities such as recruitment, onboarding, performance management and engagement
• Experience in development and implementing policies and procedures, ensuring compliance and best practice
• Knowledge of managing relationships with vendors, including SLA’s and contract terms
• Highly organised with strong multitasking abilities, juggling different pieces of work and meeting deadlines
• Strong analytical and problem solving skills
• Exceptional verbal and written communication skills, interacting with people internally and externally
• Excellent analytical skills with the ability to distil and communicate information in a way that is easy to understand

Competencies

• Proactive and committed to continuous improvement
• Adaptable and flexible to changing circumstances and handling unexpected challenges with resilience and flexibility
• Demonstrates a high level of integrity and professionalism
• Able to demonstrate strong leadership inspiring teams through collaboration and communication
• Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success

First interviews will be held: w/c 14th October 2024

Strictly no agencies please.

Are you ready to lead and develop this pioneering new project in partnership with the Office of Sussex Police & Crime Commissioner (OSPCC). Do you thrive on building trust and engagement with young people, school communities and families?

As the Breck Foundation's new Project Coordinator (Pan Sussex), with the support of the CEO, you will lead the initial project set up, the recruitment of schools and young people, followed by all training and coordination of the delivery.

The post holder will need to reside in Sussex and be required to work from home permanently but willing and able to travel regularly to various locations across East and West Sussex. Occasional travel farther afield as necessary to fulfil the requirements of the role, to deliver aspects of the programme and to engage with other stakeholders and colleagues.

Breck Foundation 

Breck Foundation is a unique and dynamic organisation that makes a real difference. The charity was founded in 2014 in memory of Breck Bednar, a 14-year-old boy who was groomed and murdered by someone he met online. We inform, educate and campaign to help young people and the wider UK public reclaim the internet from those who seek to harm others through it. Our educational programmes reach thousands of students, parents and safeguarding professionals each year.

The Project

Over the last few years, the Breck Foundation worked closely with Volunteer Police Cadet Units in Surrey and Tower Hamlets to train cadets as ‘Breck Ambassadors’, equipping them with the training needed to talk in schools to their peers about staying safe online and the key signs of grooming.

We are proud to take this successful project further having secured funding with the Office of Sussex Police & Crime Commissioner (OSPCC) to recruit and train up to 30 ‘Youth Ambassadors’ (for online safety) in schools across Sussex. The Youth Ambassadors will learn how to tell Breck’s story and empower young people with the tools they need to stay safe online. Working closely with schools to enable the students to become Online Safety Ambassadors for their school community, advocate for their peers and to be a voice of expertise and counsel. You will work with schools and community groups to generate impact through Breck’s story (on online grooming) and other important topics related to children’s online safety.

This flagship project for the OSPCC will launch in April 2025 (Coordinator starts in January 2025) and run for at least 12 months, with potential funding up to three years. We hope it will set a precedent for others to follow our lead and develop similar programmes for young people across the UK.

To Apply:

Please attach your CV and personal statement, providing clear examples of how you meet the essential requirements of the job description - his is the section you will be scored. 

Closing date: Monday 7th October at 5:30pm

Interview date: From Tuesday 15th October 

Community Action Redbridge is a local infrastructure organisation working to create a fairer Redbridge where  everyone has an equal opportunity to thrive. Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives. 

The Youth Leadership Programme Manager will work on a nationally funded project developed in collaboration with local young people, NHS North East London, and the University of Hertfordshire. They will play a key role in supporting young people who live in the area, and the adults who work with them, to learn and work together to explore how participation can improve the health and wellbeing of local young people.

The role will manage our Young Advisors Team, supporting them to develop the skills, confidence and agency to play an active and equitable role within the project.  The project will be guided by the values of co-production (being human, inclusive, transparent, and challenging) to ensure that all forms of experience are valued equally, and power imbalances addressed openly. 

The post requires a high degree of flexibility around working days and hours as well as the ability to travel within North East London to support the meaningful involvement of young people in the project.

What it’s like to work at Community Action Redbridge? 

We are committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do. 

We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do. 

We offer some great benefits including 28 days’ annual leave plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, an employee discount scheme, a travel loan and cycle to work scheme.

How to apply 

Please download the application pack from our website and return your completed application  by 11.59pm on Sunday 20th October 2024.

Interviews are expected to take place the week commencing 28th October 2024. 

Royal Holloway Students’ Union (RHSU)
Head of Finance & Resources 

Salary: £57,299 - £63,833 per annum
Location: Egham, Surrey – with hybrid/flexible working arrangements 
Contract: Permanent – full-time.

Are you a values-driven finance & resources professional looking to play a crucial role in the smooth running and continued development of a busy Students’ Union?  We are looking for a driven and experienced finance professional with strategic leadership experience committed to working for a student-led organisation, as we launch a new strategic plan for 2024-2027: Building Community, Leading Change.

About RHSU

We are a thriving student-led organisation, representing 11,500 students at Royal Holloway across our Egham and central London campuses. A registered charity, independent from the University, we are democratic in the way we are governed and all students at the University are automatically members of the SU. Students can access an impressive array of services and facilities including over 160 sports clubs & societies, a student advice service, bars & cafes, a nightclub and our very own pub!

We are committed to building a stronger student voice and advocating for students - leading on research and insight that can positively influence students’ academic and co-curricular student experience, through effective representation locally, regionally and nationally.

With a turnover of around £7 million annually, approximately 50 staff and c300 student staff, RHSU is a busy, fun and interesting place to be!

About the Role

Reporting to the Chief Executive and managing a small team of Finance and HR personnel, the Head of Finance & Resources position is broad in scope. The post holder will be responsible for the development and implementation of RHSU strategy relating to finance, people and culture, governance and digital infrastructure. The post holder will ensure the delivery and resourcing of operating plans, policy and operating procedures to ensure that the Union delivers its strategic objectives across its support services. The position sits on the Senior Leadership team and will be expected to play a key role in the delivery of our 3 new strategic enabling themes: People & Culture, Well Governed & Sustainable and Physical & Digital Infrastructure.

Key responsibilities are centred around, but not limited to:

Strategic Management and Leadership – including supporting the delivery of the Union’s strategic plan, leading on financial planning, overseeing compliance and forming part of a strong Leadership Team with other senior colleagues and Sabbatical Officers.

People Management – including leading on the People & Culture plan, leading on recruitment and embedding a learning & development culture at RHSU.

Financial Management – including creating a culture of strong financial literacy, leading on all budgeting & forecasting, financial controls, the annual external audit and having overall responsibility for the accuracy of financial records, including but not limited to the organisation’s VAT returns, payroll & pensions, fixed asset portfolio and funds.

Service Development & Delivery – including ownership of contract management, cooperation with the University over block grant funding & IT service provision, leading on change projects around digital infrastructure and both internal & external compliance & reporting.

The successful candidate will play an important role in shaping a key department at RHSU, at an exciting time of change. 

RHSU offers an excellent benefits package, including a hybrid working policy, 22 days leave (rising to 27) plus up to 7 discretionary days over the festive period, significant professional development opportunities and an impressive selection of financial support tools, rewards and discounts! 

Who we’re looking for

We’re looking for an experienced finance professional who is ideally at least part-qualified ACCA, CIMA or ACA. An excellent understanding of charity finance, regulation and governance is required, along with experience of senior level management and leadership in a similar sized organisation. 

Skills and experience with developing strategic plans, project/change management and leading on digital infrastructure projects would also be very useful experience to succeed in the role. Strong commercial acumen would be beneficial too -against a backdrop of constantly changing commercial considerations and wider Higher Education sector pressures. 

Whilst core finance skills are essential, both at a strategic and operational level – experience in a broader resources role covering HR, IT, governance or compliance would suit this post well. A demonstrable interest and commitment to a values-driven and student-led organisation is also required.

How to apply

Key Dates:

Closing Date: 12pm on Monday 14th October
First Stage Interviews (Remote): Week commencing 21st October
Final Interviews (In-person): Week commencing 4th November

Please click 'Apply’. We will then send the Recruitment Pack, Job Description, and full details of how to apply for the role officially. 

For an informal conversation about the role and application process, please contact our recruitment partners, Marble Mayne Recruitment.

RHSU has a genuine commitment to creating a diverse and inclusive workforce, and people with a diverse range of skills, backgrounds and experiences are encouraged to apply.

About Emergency Nutrition Network (ENN)

Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.

Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible. 

We undertake knowledge management, research and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.

ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.

What we do

Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions. ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition, Maternal Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), and emerging areas of food systems transformation for nutrition, as well as our highly regarded international publication, Field Exchange (FEX) and our peer-to-peer technical forum en-net.

Our People

ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development. We are proud that in our 2023 Employee Engagement Survey over 95% of our team said that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN.

Purpose of the role

The Senior Technical Associate role is a key member of the Senior Technical Team at ENN. The post holder will bring extensive skills, expertise and capacity to deliver on a portfolio of our projects, provide strategic and technical direction and leadership, and manage their teams.

Terms and Conditions

· Hours of work: This is a full-time position (37.5 hours per week) for a 12 month fixed term contract (maternity cover). We will consider appointing two part-time positions to secure the right technical fit and skillsets.

· Type of contract: 12-month Fixed Term Contract

· Location: Office or home-based

· Holidays: 25 days plus UK bank holidays increasing by one day p.a. after two complete years of service to a maximum of 27 days p.a. (pro rata) plus office closure days between Christmas and New Year

· Pension:  Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%

· Salary: circa £53,000 per annum depending on experience (pro rata if part-time)

· Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution 

· Eligibility to work: The successful applicant will be required to demonstrate they have the Right to Work in the UK. This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position

Key Responsibilities

1. Technical

The Senior Technical Associate will manage a portfolio of projects, lead on, and support, project delivery and develop content of technical outputs. This will involve being accountable for quality and timely delivery. The priority areas for this position are:

· Portfolio lead for ENN’s Infant and Young Child Feeding in Emergencies (IFE) and Management of small and at-risk infants under 6 months and their mothers (MAMI) projects

· Project lead for Infant and Young Child Feeding in Emergencies (IFE) Project.

· Technical lead for pieces of work/activities within the IFE/MAMI portfolio.

· Senior editorial role in Field Exchange

· Institutional engagement; particularly donors and foundations

Distinguishing role characteristics include:

· Portfolio lead: – Provide oversight of the balance, delivery and directions within the portfolio, managing the portfolio team, and with responsibility for ensuring plans are resourced.

· Project lead: Ensure delivery and assure quality technical outputs

· Technical lead:  Deliver on specific pieces of work/activities within the portfolio

Examples of the types of project responsibilities the postholder will assume, depending on the specific role requirements and their relevant experience, include:

· Providing technical leadership to design, manage, deliver and ensure quality control on project areas

· Convening and facilitating working/advisory groups and leading technical meetings/consultations

· Brokering technical consensus

· Undertaking and/or overseeing research, such as scoping reviews

· Content development and shaping, having a senior editorial role

· Developing reach and securing engagement on project areas, including audience profiling and network development

· Working with our Digital Communications Specialist to identify and develop innovative communications tools and media to support uptake of outputs

· Coordination with actors as relevant to the project (internal, external, multi-agency, working groups and forums)

· Instigation of project relevant technical meetings, and ensuring their success, relevance and impact

· Reports and analysis development

· Working with the Projects Team to develop and monitor against project workplans and budgets

· Monitoring and evaluation

· Communications, donor and other reporting

· Development of portfolio specific funding opportunities and relationships.

· External representation

2. Strategic Development

The Senior Technical Associate will contribute to the overall strategic development of ENN and our strategic partners, including:

· Contributing to the realisation of ENN’s Strategy, potentially including representation on ENN’s Senior Leadership Team.

· Being aware of key developments in the nutrition (and related) sectors, identifying new activities, partners and opportunities that align with ENN’s strategy.

· Representing ENN and contributing to global groups/initiatives/efforts

· Assisting the Senior Technical Team in providing strategic engagement support for identified donors

· Development of concept notes & project proposals

3. Team and Management Responsibilities

The Senior Technical Associate will have team management responsibilities including:

· Line management responsibility for technical team members

· Manage and develop the technical (and other) skills of ENN’s staff

· Engage in the technical review of colleagues’ work

· Act as a ‘buddy’ and / or co-lead to other technical project leads if required

· Contribute to internal communications, information exchange, learning and staff engagement

· Contribute to technical debate and discussions, supporting consensus building

· Actively promote ENN’s commitment to diversity and inclusion, leading by example and contributing to an organisational culture where every individual is recognised and valued

Person Specification

Essential requirements

· Master’s degree in nutrition/Community Nutrition, Public Health or relevant discipline or equivalent professional experience

· Strong technical acumen and knowledge of the policy, research and practice landscape (stakeholders, policies, gaps, current key topics and challenges) in International Nutrition and Health.

· Significant technical experience in the priority areas outlined above

· Significant, relevant field experience

· Strong interpersonal, facilitation, influencing, consensus building and brokering skills and experience.

· Experience in conducting research, including as lead author and for publication.

· Editorial experience and the ability to peer review and critically appraise written content

· Experience in quality assurance for technical outputs

· Experience in knowledge management, and/or projects that focus on ‘learning’

· Experience in coordinating diverse work portfolios and team management

· Experience in donor liaison, reporting and relationship management

· Experience in developing funding opportunities

· Experience of line management

· Excellent communication, presentation, written and analytical skills

· Motivated, takes initiative, innovates and drives progress

· Good cross-cultural awareness and experience of establishing good working relationships with a wide range of stakeholders at national and global level

· Comfortable to work both autonomously and as a member of a dispersed and diverse team

Desirable requirements

· Experience of planning, developing and reshaping technical publications

· Experience as a technical lead on complex, institutionally funded projects

· Experience of providing support to country programmes on project design and delivery

· Experience in guideline and guidance development (international, national)

· Experience in strategy development and delivery

· Experience of supporting food systems/health programmes /system strengthening in developing contexts

· Nutrition/nutrition-related primary / other research experience

· French speaker or another relevant language

  Reporting Lines:

The Senior Technical Associate will report to one of ENN’s Technical Directors and will have line management responsibility

Application Process

Please submit a Cover Letter (no more than one page) and CV no later than 23:59 Wednesday 2nd October 2024 (BST). Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified. Please include your preferred working pattern details in your application, if not full time.

Please note that ENN does not accept speculative applications from recruitment agencies.

ENN is committed to diversity and inclusion, and to building a culture where every staff member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds.

Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours. 

Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.

Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.

The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.

The primary focus of the role is to maximise the net contribution from local fundraising but also to  drive community awareness and engagement with Marie Curie.  This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.

The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie.  With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.

The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.

This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role. 

CLOSING DATE: 9am, Monday 30th September.