Digital Communications Officer Jobs

At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families. 

We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.

Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week.

As the Digital Marketing Officer, you will deliver digital marketing activity and traditional marketing activity for The Lullaby Trust.

This role will focus on developing our digital marketing and digital brand activity to achieve our organisational objectives, save babies’ lives and support bereaved families. This role will cultivate strong working relationships with all internal teams, to ensure that we are making digital marketing perform for all departments, to better our impact. Demonstrating commitment and enthusiasm for the sector, success in this role will require outstanding digital marketing experience focused on setting and achieving ambitious growth targets. 

It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever.

We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone. 

If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack.

For every baby. For every family. Forever. Together, we can keep babies safe.

Please do not use AI software to generate your answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.

The role leads the delivery of our social media strategy and supports our Creative Content Lead to deliver Drinkaware’s multimedia content strategy. Drinkaware is the UK’s leading alcohol charity with a vision of ‘Working together to reduce alcohol harm across the UK’. We use our expertise to give government, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry, and independent research, consumer insight and evaluation.

About the role

The role leads the delivery of our social media strategy and supports our Creative Content Lead to deliver Drinkaware’s multimedia content strategy. The role is key in ensuring that the public can make conscious, informed choices about alcohol and can find help if they need it. The key focus of this role will be developing and growing our social media channels (Facebook, Instagram, X and LinkedIn). It will suit a creative, thoughtful digital producer who is able to successfully adapt difficult and nuanced messages for our key audience groups. Outside of social media, this role will be responsible for producing new multimedia content for other channels and making sure that existing digital content is up to date, accurate and engaging, to promote our brand and information through social and digital channels and to protect us from repetitional damage.  

Main Duties and Responsibilities

• Lead Social Media
• Manage, develop and grow Drinkaware’s social media channels, including community management and maximising engagement across channels
• Plan, develop and schedule social media content in line with our content planning cycle
• Proactively develop new content ideas that amplify activity happening across the company and tap into relevant conversations (e.g. Alcohol Awareness Week).
• Monitor social channels for reactive engagement opportunities and to flag any reputational risks emerging on socials
• Work with Creative Content Lead to develop the Drinkaware social media strategy and plan, including KPIs, ensuring it meets our content strategy objectives
• Proactively stay ahead of social media trends and ensure our channels are affectively developed and maintained
• Develop and manage a small group of influencers to support the work of Drinkaware
• Build relationships with specific audiences through community management across channels, which includes finding advocates/case studies for Drinkaware

Content creation

• Create content for our social media channels
• Confident planning in video content into social plans to garner maximum engagement
• Experienced in filming content and editing into engaging and informative content which conveys the key message in an accessible way
• Familiar with different files and formats/dimensions across social channels
• Commission and manage agencies to produce digital content as required, including animations, photography and video

Contribute

• Work closely with the Creative Content Lead to support the creation of website content and email marketing, ensuring this feeds directly into the overarching content strategy. 
• Ensure the website content is accurate and up to date
• Constantly work to improve the website for our audience (users)
• Working with the Digital team to make changes to the website based on data, audience (UX) and expert research to improve accessibility, search engine optimisation (SEO) and the connection our audiences.  

Tone of voice

• Become expert in the Drinkaware Tone of voice, so you can advise others and spot errors
• Support the Creative Content Lead in embedding the Tone of voice across Drinkaware

About you

• Substantial experience in a social media delivery role
• Knowledge and understanding of social media and how to optimise each channel
• A track record of creating and delivering content across a range of channels, including Twitter, Facebook, Instagram and LinkedIn
• Experience of advocating

Essential Criteria / Key Skills

• Excellent writing skills
• A keen eye for detail and strong proof-reading skills
• Experience using CMS platforms
• Good understanding of brand and tone of voice and the opportunities and risks posed by them
• Experience of managing social media accounts
• Experience of adapting content for different audiences and channels
• Experience of creating content for social media
• High level of content creation skills using Adobe programmes and Canva
• Highly organised, being able to keep track of several different pieces of work at one time.
• Video editing skills
• Confidence working individually and as part of a team

Desirable Criteria

• Experience of managing complex sign off processes
• Experience of or interest in the charity sector
• Experience of developing animations, infographics and engaging visuals

Working with us: 

Our Drinkaware staff team is friendly, professional and inclusive. We care about what we do and how we work together and bring our values to life. Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant. Drinkaware’s current benefits include: 

• Competitive salaries  
• 30 days leave (plus Bank Holidays)  
• Bupa Healthcare Plan 
• Matched company pension scheme  
• Life assurance cover  
• Company sick pay  
• Training and development opportunities 
• Learning & wellbeing grant 
• Employee assistance programme  
• Season ticket loan 
• Perks and discount platform  

Hybrid Working Model 

At Drinkaware we currently operate a hybrid model with colleagues working a minimum of two days per week in our Moorgate office and the remainder remotely. 

To apply  

Please submit your CV along with a brief supporting statement of no more than 500 words, telling us why you want to work with us, what you bring to the role, and how you meet the skill and capability criteria listed in the job description. 

For further information please refer to the job description and our applicant privacy policy and read more about Drinkaware on our website.

Drinkaware reserves the right to assess candidates as they apply and arrange interviews ahead of the published closing date, so early application is recommended. Interviews may be carried out on Teams or in person at our Moorgate offices.  

Closing date: Monday 16 September 2023

Preliminary interviews (virtual): w/c 23 September 2024
Second interviews (at our Moorgate offices): w/c 30 September 2024

Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community.

Location: Either in one of our global offices (Kenya, Senegal, Madagascar, Belize, Indonesia, Timor-Leste, Bristol or London - UK), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania) 

Closing date for applications: 22 September 2024

Start date: As soon as possible

Contract duration: Permanent

Remuneration: Competitive based on experience

Grade: B1 

Organisation overview

Blue Ventures is an award-winning marine conservation organisation working to rebuild tropical fisheries with coastal communities. We’re committed to protecting marine biodiversity in ways that benefit coastal people. We work in places where the ocean is vital to local cultures and economies and where there is a fundamental unmet need to support human development, thriving fishers and thriving oceans.

Position in organisation

The Global Digital Lead is a pivotal role within our global team, responsible for setting the overall strategic direction for our digital capabilities from an internal perspective. This role reports directly to the Chief Financial Officer and collaborates closely with the global finance and operations teams.

Summary job description

The Global Digital Lead will oversee the digital transformation of Blue Ventures, evaluating our current tech stack and developing a digital transformation roadmap to ensure the organisation uses the appropriate digital tools and software for collaboration and communication. This role will manage all software systems, including financial software, CRM, communication software, enterprise resource planning (ERP) software, file management, workflow, and collaboration software. Additionally, the Global Digital Lead will be responsible for ensuring that the organisation is set up to succeed from a hardware perspective, managing the procurement and efficient use of hardware across various regions.

For full job description, please find attached. 

Head of Communications

Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.

Accountable to: CEO

Start date: 11/11/2024 or as soon as possible thereafter

Hours of work: Full-time (1 FTE), Monday-Friday, permanent

Salary range: £48,000 - £58,000, depending on experience.

Purpose

Key responsibilities and duties

This is an exciting and vital role to shape and deliver a multi-channel communications strategy for a leading mental health charity, focused on supporting the systems around children and young people including parents/carers, schools, colleges and universities. The main responsibilities will include creating and overseeing the activation of the marketing strategy and using data insights and analytics to grow and develop the Trust’s reach and support. The role will also act as the guardian to the organisation’s website as the main resource and marketing hub.

The role will enable the charity to proactively grow awareness, drive engagement and shape understanding of the Charlie Waller Trust by taking an audience-first approach to communicating our impact and purpose in an engaging and strategic way.

As a member of the senior leadership team, the role requires working closely with the CEO and other heads of teams to develop and grow the marketing and communications strategy, to raise awareness of the charity’s resources and to support the generation of income through the marketing of fundraising and workplace activities. The role will also work closely with and report into the Board of Trustees.

We are looking for a strategic thinker, with experience of both traditional and digital marketing. Someone who enjoys working with data and is always on the lookout for interesting angles or new channels or tactics to test. A passion for using marketing to understand and reach new audiences is vital. An analytical eye is needed alongside an ability to be creative and a desire to share success stories to further raise awareness of the organisation and to extend its reach.

Empathy for our audience and the ability to communicate in a way that allows them to feel seen and understood is important; you will need to have strong interpersonal skills, a desire to develop and build a team and to maintain communication and relationships with others across the organisation.

Inquisitive and creative, you’ll enjoy proposing fresh ideas and approaches for marketing with a keen eye for detail and a solid understanding of how marketing sits within the organisation as a whole.

Key Responsibilities and duties

Creating, leading and overseeing the delivery of the organisations marketing strategy including:

• Planning and developing the marketing strategy in line with organisational directives, new resources and initiatives.
• To ensure the appropriate and most effective marketing channels and tactics are used to support the programme and fundraising teams.
• Overall responsibility for the website - direction, content, consistency and tone of voice.
• Use of audience insight and data analysis to determine priorities and curate campaigns, projects and content from across the organisation.
• Development and improvement of user and supporter journeys.
• Marketing project initiation and management.
• Set and oversee marketing budgets

Strategic marketing sign-off including:

• Final sign-off on all website activity - strategy, content, SEO, landing pages and resources.
• Final sign-off of priority campaign materials - publications, newsletters, printed materials and press releases.

Internal and stakeholder communications including:

• Membership of the senior leadership and management teams.
• Assist the senior leadership team and trustees to oversee strategic and operational issues, managing risks related to communications, brand and public image.
• Quarterly marketing reporting to trustees.
• Working in partnership with other agencies on issues of common concern.
• Membership of project group (a cross-departmental group responsible for selecting, tracking and evaluating projects).
• Manage marketing agencies and freelancers to deliver work in line with the marketing strategy in an efficient and timely manner.

HR responsibilities including:

• Overseeing the recruitment to expand the marketing and communications team where required.
• Provide effective management of the communications team (5 direct line reports and 2 other staff).

About our Trust

The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.

We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate young people and those with responsibility for them - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.

The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:

• Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
• Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
• Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
• Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
• Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.

Terms and Conditions

Equity, Diversity and Inclusion

We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.

When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home-based working and holding team meetings in an accessible location as appropriate.

Benefits

We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.

As part of our employed team, the following benefits are available to you:

• Flexible working policy - we're committed to helping you find a healthy work-life balance.
• Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
• A workplace pension scheme to support you with saving for your retirement, into which we pay 3%.
• Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
• Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
• Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
• Coaching (offered to CWT pro bono, depending on team member and need).
• Social events and team days.
• Bike to work scheme.
• Time off for volunteering.
• Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).

To apply

If you would like an informal discussion about the role with Dr Hannah Vickery, our CEO, this can be arranged via Kerryn Cyfka, Executive Assistant to the CEO, who can be contacted at kerryn.cyfka@charliewaller .org

The deadline for applications is 12 noon on Monday 16th September.

You will hear back from us by Tuesday 17th September, if not before and, should you be shortlisted, an interview will take place on the Thursday 26th September; it will involve a competency interview along with a short 10-minute presentation relevant to the role.

Please apply via your chosen job website, or send your CV and a supporting statement to Kerryn’s email above. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement.

We reserve the right to close this vacancy early if we receive sufficient and suitable applications for the role. Therefore, if you’re interested, please submit your application as early as possible.

We will provide details about the presentation at invitation to interview and we will also share 50% of the interview questions with candidates the day before the interview so that all candidates can perform at their best.

Person Specification – Head of Communications

The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.

Skills required and relevant experience

Essential

• A minimum of two years’ experience at a senior level in a similar role.
• Experience of leading on strategic marketing planning, analysis and activation.
• Demonstratable track-record of using audience data and insights to make strategic recommendations.
• Solid understanding of digital marketing channels and how to use them to target relevant audiences.
• Ability to build meaningful working relationships (internal and external) to shape and direct campaigns and activities and to work together to get the results.
• Strategic thinker with the ability to inspire confidence by adopting an entrepreneurial and creative approach.
• Demonstratable experience of managing budgets.
• Excellent interpersonal and communication skills.
• Experience of planning, executing and evaluating effective awareness raising campaigns.
• Experience of producing / commissioning high-quality written information for a wide range of audiences.
• Experience of appointing, managing, developing and appraising staff.

Desirable

• Solid understanding of websites from front end – user experience, readability and content, to coding and infrastructure at the back end of the website.
• Experience of influencing and networking at a senior level – prior experience of working alongside a board of trustees beneficial.
• A proven leader, with the skills to manage and expand upon the marketing and comms team.
• Experience of briefing and managing external agencies and freelancers to deliver against the marketing strategy.

Attainment

Essential

• A communications or marketing qualification (degree or CIM) or equivalent experience to a similar level.

Desirable

• Leadership or management training.

Personal attributes

Essential

• Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
• Professional, enthusiastic and flexible, with a strong willingness to learn.
• Capable of working as part of a team and autonomously.
• A commitment to working to meet the charity’s objectives.

Desirable

• Interest in and awareness of children and adolescent mental health issues.

Hours: 35 hours per week, part time will be considered minimum 28 hours.

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust is on a mission to help women and their children to overcome the devastating mental health impact of Domestic Abuse. This is a pivotal time to join our Communications team.

As the Senior Communications Manager, you will be responsible for proactive and reactive media relations; effective engagement on social media; developing engaging content for our website; supporting on Calls for Evidence and drafting copy for marketing materials, including our e-newsletter. A highly autonomous role, you will work closely with our fundraising, counselling, and research teams.  You will plan and deliver effective communications that reach, engage, motivate, and resonate with media, clients, fundraisers, and policy makers across a range of channels. 

Woman's Trust

The charity was originally established by a group of survivors and Counsellors to meet the gap in specialist mental health services, designed by and for women, to ensure that women affected by DA can live a life free from further harm and abuse.

This is a pivotal time to join the Woman’s Trust Communication’s team, as we want to generate more awareness of our work, capitalising on our unique position in the women’s and mental health sectors. We want to proactively get organisations involved in the conversations that matter – while reflecting the confidential nature and sensitivities around domestic abuse and mental health.

If you are looking to make a real impact in your Communications career, then we would like to hear from you, so please do get in touch. 

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills and knowledge, relevant to this post and showing us, through examples, why we should choose you.

Please also provide us with the details of two referees. We require their name, contact information, and relationship to you. Referees will not be contacted until an offer of employment is made.

Interviews will be held on a rolling basis.

Closing date for applications: Monday, 16th September 2024.

Please note, that this post is open to female applicants only, the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. Thank you again for your interest in our work.

Are you passionate about driving digital innovation and transforming user experience? If so our Digital Officer role may be the one for you.

The Royal College of Radiologists (RCR) are a membership body whose members are at the heart of what we do. Sitting in our communications directorate the Digital Officer will be instrumental in driving forward the development of the RCR’s websites and wider digital communications, helping to ensure we have the best platforms in which to deliver our messages. In this role you will lead on developing a digital first approach and ensuring we put the experiences of our members and audiences at the heart of our work.

If you are a dynamic and creative digital professional who is eager to make a positive contribution to our digital journey, as we work towards our aim of building an outward-looking organisation that helps raise the profiles of radiologists and oncologist in the UK and across the world, this is the role for you.

What you’ll do:

 

• Provide day to day support across the website and membership portal, liaising with internal teams and external agencies.
• Be champion for accessibility across all digital platforms, making recommendations and implementing policies and processes.
• Lead on member email communications and campaigns, liaising with colleagues to ensure communications are timely, coordinated and engaging.
• Collate regular reports to monitor the performance of digital communications using data to drive open rates and guide future developments.

What you’ll need:

• Experience of updating websites using content management systems.
• Excellent understanding of best practice for digital design and communications.
• Experience of writing, editing and proofing communications materials.
• Good understanding of the principles of web accessibility, user experience design and search engine optimisation.
• High level oral and written communication skills.
• Ability to design and create simple static or animated graphics, optimised for different digital platforms.
• Ability to work collaboratively and effectively within a team.

 

If you are looking for an impactful and exciting role in a medical charity with a great cause, then please find out more about the role, the RCR and instructions on how to apply in our Digital Officer candidate pack.
 

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form. Download the application form from the vacancy documents at the bottom.

If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading. Bookmark Reading Charity is looking for a proactive and enthusiastic Marketing and Communications Executive to join our team. This role is ideal for someone who is passionate about marketing and wants to make a positive impact through their work. As the Marketing and Communications Executive, you will support the marketing team in a variety of tasks, from creating content and social media listening to assisting with PR, events and campaigns. You will provide general marketing support to other functions within the charity, helping to ensure our message reaches the right audiences.
 

Key Responsibilities:

Content Creation:

• Assist the Digital Marketing Executive in the creation of engaging content for various channels, including social media, newsletters, blogs, and website updates. 
• Support the design and production of marketing materials, such as flyers, posters, and digital assets. 
• Help develop and maintain a content calendar to ensure consistent and timely communication.

Design:

•  Assist the Digital Marketing Manager in the scheduling and management of the Senior Visual Communications Officer’s design schedule 
• Organise, feedback and manage marketing briefs that come into the Marketing team from multiple support functions 

Social Media Management:

• As required, support the Digital Marketing Executive with Bookmark’s social media accounts by scheduling posts, monitoring engagement, and responding to comments and DM’s.
•  Assist in creating social media campaigns that align with broader marketing objectives.
•  Track and report on social media performance, providing insights to optimize future activities.

Email Marketing:

• Assist in the development and distribution of email campaigns, including newsletters, volunteer updates, and event promotions.
•  Manage email lists and ensure data accuracy, adhering to GDPR guidelines.
•  Monitor email campaign performance and suggest improvements based on analytics. 

Event Support:

• Support the Volunteers team by helping plan and execute events, both virtual and in-person, aimed at volunteer recruitment, fundraising, and awareness-building.
•  Assist with event logistics, including coordination with venues, vendors, and attendees.
•  Support the promotion of events through various channels to maximize attendance and engagement. 

Campaign Support:

• Assist in the planning and execution of marketing campaigns to drive volunteer sign-ups, donations, and brand awareness.
•  Work with the team to develop campaign materials and track their effectiveness.
•  Provide administrative support across projects and workstreams, such as managing campaign timelines, stakeholder communications, budgets, and reporting.

General Marketing Support:

• Provide day-to-day support to the marketing team, including managing enquiries, reports, updating databases, and maintaining records.
•  Collaborate with other teams within the charity to ensure marketing efforts are aligned with overall objectives.
•  Contribute to brainstorming sessions and bring fresh ideas to the table.

Person Specification:

Education:

• A degree in marketing, communications, media, or equivalent experience or qualifications will be considered. 

Experience:

• Some experience in a marketing, communications, or related role (through internships, volunteer work, or previous employment at a similar level)
•  Familiarity with marketing activity, management, content creation, social media and basic design tools (e.g., Canva, Adobe Spark).
•  Experience in the charity or non-profit sector is beneficial but not mandatory. 

Skills:

• Strong written and verbal communication skills, with a keen eye for detail.
•  Creative thinking with the ability to generate ideas and solve problems.
•  Good organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
•  Basic understanding of digital marketing principles, including social media, email marketing, and content creation.
•  Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic familiarity with CRM systems or marketing tools.

Attributes:

• Passionate about literacy and education, and committed to Bookmark’s mission.
•  Eager to learn, with a proactive approach to professional development.
•  A team player who can collaborate effectively with colleagues and stakeholders.
•  Flexible and adaptable, with a willingness to take on a variety of tasks.
•  Effective time management, able to organise multiple work streams and projects. 

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

-This exciting role sits within our Strategic Communications and Marketing team. It forms part of a new cohesive approach to engaging internal audiences. The team sits within our Social Change department alongside digital, brand, creative, campaigning, policy, and media.

-Reporting to the Head of Federation Communications you'll head up the planning and delivery of our internal comms. You'll support delivery of our strategic communications plan and contribute towards creating a new federation-wide comms plan.

-You'll work closely with colleagues across Mind to connect and engage with staff to drive forward our bold plans, ensuring our vision, mission, and values run through all we do.

-You'll be responsible for managing and developing a team comprised of Senior Internal Communications Officer and Communications Assistant. As a team, you'll manage our day to day communications and engagement channels and play a key role in shaping our culture. You'll support and advise colleagues across Mind to plan and deliver top notch internal comms.

Key duties and responsibilities

The post holder will:

-Work closely with the Head of Federation Communications, Head of Strategic Communications and Marketing, and other senior leaders including our Executive team, to deliver our corporate narrative through internal communications.

-Develop and deliver an effective internal communications strategy and plans, in line with our overall strategic communications plan and broader corporate strategy.

-Align internal communications to our organisational development and change plans, working closely with our People, Culture and Equity teams to ensure internal communications is seen as, and delivers as, a key solution.

-Oversee day to day internal communications, taking the lead in developing and delivering impactful and cost-effective internal communications and engagement opportunities using a range of new and existing channels and tools.

-Manage staff, and occasional volunteers, including coaching, motivating and developing the skills of the team, and performing supervisions and appraisals.

-Write, edit and proofread internal communications, ensuring consistency and compliance with Mind's branding, values, key messages and style guidelines, ghost writing for senior staff when required. Signing off materials from other staff members when required to ensure the same.

-Act as Internal Communications lead on key change projects, working in close collaboration with other teams, ensuring priority projects are given adequate resource.

-Work closely with teams across Mind, supporting and advising colleagues on internal communications best practice, including planning, audiences, channels and messaging to ensure the most effective approach. Focusing on empowering staff to put internal audiences first, share information and increase staff engagement.

-Measure and evaluate your team's work to develop best practice, inform future plans and increase our understanding of key audiences, providing reports as required.

-Undertake other duties that may be necessary from time to time, and that are compatible with the nature and grade of this post.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

The Royal Society of Literature (RSL) is one of the oldest learned societies in the UK, and Britain’s charity for the advancement of literature. Our vision is of a world in which everyone has access to literature in its many and various forms; everyone can feel that literature is ‘for them’. The RSL acts as a voice for the value of literature, works to engage the public in literature, and honours and encourages writers at all stages of their careers. In our public events, awards and prizes for writers at all stages in their careers, and engagement programmes with young people and in prisons, the RSL demonstrates the ways in which literature shapes society, and that it can change an individual life.

Position: Digital Officer

Responsible to: Head of Communications and Partnerships

Location: Hybrid working, with three days per week in our office at Somerset House in London. Occasional evening and weekend working required for RSL events, with time-off-in-lieu available​

Hours: Permanent, full-time, 35 hours a week, Monday to Friday, 10am to 6pm. Some flexibility of hours may be negotiated after the Probationary Period (six months)

Salary: £28,000 per annum

Benefits: 25 days of annual leave, plus bank holidays and additional two days at Christmas. Pension scheme. Employee rewards platform, providing discounts on a range of leisure and retail providers. Sabbatical scheme for long-term employees. Employee assistance programme, giving free and confidential advice on areas such as debt, legal issues, and mental health concerns.

Closing date: 13 September 2024

About the post:

Reporting to the Head of Communications, your work will contribute to the RSL’s communications and audience development.

Following recent updates to the RSL's websites and branding, this is an exciting time to join our team and help to diversify the RSL’s growing programme of work, led by principles of experimentation, inclusivity and accessibility.

As well as sharing vital aspects of our work with the public and partners, you will bring a sense of fun to our social media channels, feeling confident to inject personality into developing the tone and voice of the organisation.

This is a busy, varied, fun and rewarding role, where you’ll get to work independently while being supported by the rest of the team.

Key tasks:

CONTENT CREATION AND DELIVERY - we want you to create exciting and engaging content

• Run the RSL’s social media accounts, engaging with our audiences to increase reach, interaction and awareness
• Create engaging content (images, video, gifs etc) to broaden reach of RSL’s activities across existing and new social media channels
• Lead the RSL’s direct digital marketing to Members, Fellows and subscribers, growing audiences and ensuring GDPR compliance
• Work with the RSL Programmes Officers to edit and upload audio and video from RSL activities to RSL platforms
• Publicise RSL activities with input from colleagues, from advertising to promotions and merchandise, identifying key audiences for the RSL’s wide-ranging initiatives and new ways to engage them.

DIGITAL SYSTEMS - we want you to be experienced in content creation and delivery

• Working with the Head of Communications to update the website. Maintaining and developing the RSL’s online presence through the website to ensure this represents all aspects of the organisation’s work and is accessible
• Ensure the smooth running of the RSL’s online events booking system along with the Heads of Operations and Programmes.

MONITORING AND EVALUATION - we want you to be confident capturing and analysing data

• Analyse data to measure the success of campaigns, create reports and build future communications around results
• Provide relevant audience insight and analysis reporting to the team to inform programming decisions and to measure performance.

This job is for you if:

• you have experience in a similar role within an arts or culture context or equivalent, confidently communicating – in person and in writing – with a wide range of stakeholders in a professional, upbeat manner
• you have experience of creating dynamic content for a diverse range of audiences across multiple digital channels
• you have competency in working with Microsoft Office Suite and across social media platforms
• you are able to win support from a wide range of people and collaborate closely with colleagues across programmes
• you are independent and highly organised in managing a complex workload and meeting numerous deadlines
• you are able to evaluate data on audience growth, and report to others in order to inform decision-making and improve engagement
• you have a strong understanding of brand and tone of voice
• you are enthusiastic about the work of the RSL
• you can show a demonstrable commitment to equality of opportunity, accessibility, and inclusion
• you can be collaborative in a small, busy team, working together to achieve the RSL’s objectives
• you are team-oriented but take individual responsibility
• you are proactive and have a positive approach to solving problems
• you are resourceful and embrace challenges and change
• you are flexible and willing to learn
• you have a passion for working in the charity sector, with a particular interest in arts, culture, and heritage organisations

If you don't match everything in the key tasks and person specification, that doesn’t mean you aren’t the right fit for the role. You may have other experience that can make you a great candidate, so we encourage you to apply anyway if you have transferable skills. Research shows that some people will only apply to jobs if they meet 100% of the criteria and this disproportionately affects women.

The Biochemical Society are seeking a Marketing and Communications Officer to support the work of the Marketing and Communications team across the organization to support member and community engagement.

In this role, the postholder will provide support with the full range of activities across the organization, building outreach and engagement with audiences and driving brand awareness and impact across the sector.

The postholder should possess outstanding copywriting skills, an excellent eye for design, and should demonstrate a good understanding of branding and visual identity and support with marketing activities across the membership and community remit, including regular mailing campaigns and social media activity. Along with this, collaborate with other societies and other organisations to promote the Society's objectives.

Suitable candidates will have a background in marketing and experience with effiecient competency using CRM and tracking systems, and have excellent organization and communication skills.

Although advertised as remote, there are options available for working within an office in London up to a few days per week, should that be preferred.

For more information, please visit our website.

Closing date: 4th September 2024

Interview Dates: 10th-12th September 2024

Only shortlisted candidates will be contacted.

Please note that this role is home-based and as such interviews will be virtual.

Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter.

This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every qualified candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Do you want to take the next step in your career at The Queen’s Nursing Institute ("The QNI"), a highly successful national community nursing charity?The QNI is looking for a Communications Officer to join our team.  The post holder will be a key contributor to the QNI’s communications work.

This is an exciting role which will allow someone with creativity and precision to grow and demonstrate their potential, in a supportive and friendly team environment.

There will be particular emphasis on digital content and support to the QNI’s digital infrastructure including websites, social media, and other platforms such as Mailchimp.

Responsibilities:

• Contribute to marketing and communications campaigns.
• Manage and develop social media channels, including Mailchimp, Twitter/X, Facebook, LinkedIn, and Instagram.
• Report on media engagement, including press coverage, social media analytics and mentions, Google analytics, email response rates, etc. 
• Support colleagues with content creation.
• Database administration and support in migrating to a new CRM.
• Financial administration, e.g. reporting online donations, online shop sales, etc.
• Oversee processing and fulfilment of orders from the QNI's online shop, provide customer support, track sales and inventory.

For the full Job Description and Person Specification, please refer to the Job Pack.

Interviews will be held in person at our London office on Friday 13th September.

About The QNI:

• The QNI is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community. 
• Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack.
• The job is within the Communications Team, working closely with all QNI staff. 

Benefits:

1. Learning and Development: We are dedicated to the continual professional development of our employees and offer access to training opportunities.
2. We offer 25 days annual leave per year, in addition to all Bank Holidays.
3. We offer up to 10% employer contribution to pension scheme.
4. Interest-free season ticket loans.

As a key member of the Wycliffe Hall team, the person selected for this role will develop and execute a content strategy for storytelling across social media platforms, ensuring alignment with the Hall’s values and cohesive brand identity. They will design and produce digital assets—such as logos, banners, and videos—while managing and expanding the Hall’s photo library in compliance with GDPR and copyright laws. Creating engaging print and digital materials, such as brochures and flyers, to communicate effectively with target audiences will be a crucial part of this role. The person selected will work closely with external photographers, videographers, and other creatives, providing clear briefs to produce high-quality content that meets the Hall’s standards. Managing the Wycliffe brand, they will ensure all communications and merchandising consistently reflect the Hall’s identity and ethos. Utilizing analytics, they will monitor and report on the performance of digital content, informing future strategies and campaigns. They will collaborate with internal teams to align marketing efforts with organizational goals, stay updated on the latest trends in digital marketing and design, and manage all activities within budget and timelines. This role requires a creative and strategic thinker with a keen eye for detail to ensure the Hall’s story resonates with its audience.

The National Lottery changes lives every day thanks to the £30 million raised each week by National Lottery players for good causes across the UK. The National Lottery Promotions Unit (NLPU) brings to life this purpose of The National Lottery and showcases the extraordinary impact of funding through a series of inspiring imaginative PR campaigns and initiatives.

We are looking for a creative, and dynamic Digital Campaigns and Social Media Officer to join our team and help us grow positivity towards The National Lottery brand and make even more people aware of the significant positive impact National Lottery funding has on all aspects of life in the UK.

In this position you will work as part of a small digital team and alongside our Heads of Campaigns to deliver our communications strategy by strengthening and growing The National Lottery’s relationship with players and the public through engaging digital social media content and storytelling.

You will play an important role working with many well-known social media platforms and publishers and helping to commission and create exciting content for our own channels. Furthermore, you will lead on digital elements of our public facing campaigns and be responsible for helping to manage the NLPU’s social media platforms and digital presence.

A flexible and proactive approach to relationship management is essential to influence stakeholders across the complex National Lottery family structure to ensure an aligned and consistent One National Lottery voice is applied to digital media.

Ideally, you will have at least two years in a social media role either in a large organisation or within the creative industries. You should be confident and competent in creating and managing engaging consumer facing social media campaigns across multiple channels with clear evidence of success. And you should be a confident communicator who can adapt to fast changing scenarios, work under pressure and be a passionate advocator for digital and social media communications.

Interview Date: Week commencing 9th September, online
Location: London, Kings Cross – minimum two days a week 
We have a hybrid, flexible approach to working, so office working can be combined with homeworking.

Essential criteria
• At least two years’ experience of developing and implementing social media, web and digital communications campaigns – either in a large organisation or within a creative industry setting (e.g. a digital communications agency)
• Project or campaign management skills evidencing a track record of leading successfully to delivery
• Experience in multi-format content creation – including video, photography, podcast, graphic design and writing. 
• Experience in working with multiple stakeholders to deliver engaging social media content

Desirable criteria
• Experience of commissioning agencies or platforms to create digital and social media content for a consumer audience
• Demonstrate advanced communication skills including networking, negotiating, and presenting to a range of audiences
• Have a demonstratable interest in the sectors funded by The National Lottery
• Use of analysis and evaluation tools to measure the effectiveness of social media content

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

About the Company: Medical Aid for Palestinians (MAP) is a leading UK charity dedicated to improving the health and dignity of Palestinians affected by conflict, occupation, and displacement. With a focus on the occupied Palestinian territory and Palestinian refugee camps in Lebanon, we provide vital health and medical care to those in need, particularly in crisis zones like Gaza.

About the Role: The purpose of this role within MAP is to build a high-performing digital fundraising programme in the UK, and in new international markets, to drive and stabilise increased fundraising performance across a range of digital channels and techniques. In collaboration with the Head of Individual Giving, you will lead the development and delivery of our Individual Giving digital marketing strategy to successfully deliver MAP’s new five-year vision. You’ll develop strategies and work across MAP’s digital channels, propositions and products year-round as well as playing a vital role in delivering multi-million pound campaigns during Ramadan and Winter. You’ll bring digital expertise, a supporter-led approach and brilliant creative thinking to develop new insight-led digital campaigns which leverage market opportunities. You’ll be a leader in the Individual Giving team, sharing your curiosity for industry leading campaigns and ideas. You’ll hire and manage a Digital Fundraising Officer, manage income and expenditure budgets and deliver exceptional fundraising and engagement campaigns which maximise income opportunities to support our work in the Occupied Palestinian Territories and Lebanon.

Responsibilities:

Strategy Development:

• Lead the development and delivery of Individual Giving strategies across acquisition and retention, leading on MAP’s digital fundraising strategy.
• Ensure strategies focus on optimal return on investment and increasing the life-time-value of MAP’s cash and regular giving supporters.
• Work across and develop MAP’s digital channels, propositions and products year-round, including playing a vital role in delivering multi-million pound integrated campaigns during Ramadan and Winter.

Planning & Management of Campaigns:

• Collaborate with Head of team and peers to develop team plans aligned with the Individual Giving strategy.
• Manage the team to create and optimize insight-driven, supporter-led campaigns.
• Work across teams to deliver an exceptional, consistent and engaging supporter experience.
• Ensure processes and systems are in place to track and meet KPIs, including the development of robust testing plans to optimize campaigns based on evidence and insights.
• Manage and motivate a range of agency partners and suppliers.
• Ensure compliance with relevant fundraising legislation and stay updated on changes in relevant thinking and laws.

Innovation:

• Lead the investigation, testing, and implementation of digital-led innovations and improvements for current and new products and platforms.
• Explore international digital market growth opportunities.
• Conduct horizon scanning and analysis, both internally at MAP and externally in market.

Budget Management:

• Create annual budgets for the Individual Giving programme, setting income and expenditure targets across a portfolio of products, projects, and campaigns, with support from the Head of team.
• Manage the digital budget, including reporting on management accounts, reforecasting, and assessing risk levels.
• Provide regular income and expenditure projections to the Head of team.

Line Management & Leadership:

• Build and inspire a high-performing, results-oriented team focused on delivering sustainable income to maintain and build on recent digital growth.
• Hire, manage, and develop a Digital Fundraising Officer, setting objectives and supporting them to deliver on these.

Cross-functional work:

• Promote a culture of cross-team collaboration by supporting the team to work in an integrated manner at every opportunity.
• Champion digital fundraising across the organization.
• Build and manage effective relationships with a range of internal and external stakeholders.

General Responsibilities:

• Support the mission, ethos and values of MAP.
• Support and promote diversity and equality of opportunity in the workplace.
• Work collaboratively with others in all aspects of our work.
• Represent and be an ambassador for MAP.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any personal, private or sensitive information about individuals, organisations, clients or staff and MAP data.

Job Requirements

• Relevant experience in fundraising and/or marketing, with expert knowledge of digital marketing – including digital supporter journey development and end-to-end management of campaigns for paid social, search, display/PPC and digital PR.
• Experience in creating and managing large-scale, multi-channel, audience and data-led fundraising and/or marketing campaigns with evidence of income growth across digital channels.
• Strong track record in developing digital marketing strategies and applying best practice in marketing communications.
• Experience in strategic planning, project management, budgeting and forecasting.
• Experience of managing external stakeholders and agency partners – including creative, digital and donation platform providers.
• Experience in analyzing and presenting data for informed decision-making, as well as leading others to develop testing plans, optimise campaigns, and openly share failures and successes
• Able to manage campaigns to budget and agreed deadlines, with strong attention to detail.
• Able to confidently analyse results, digest complex data, and extract key insights to inform strategies and campaigns.
• Expertise in digital communication, with a supporter-centric approach.
• Proactively stays ahead of emerging trends and horizon scanning.
• Enjoys working in a fast-paced, agile manner, acting on learnings throughout campaign/product development and delivery.
• Able to balance short and long-term priorities and manage opportunities and risks.
• Effective management and leadership skills, with experience of line management.
• Highly proactive - excellent at networking, communicating, and influencing.
• Up-to-date knowledge of fundraising regulations and best practices, ensuring compliance in all activities.
• Relevant digital marketing qualification and/or equivalent experience.
• Expert digital skills across platforms.

Personal attributes and other requirements

• Commitment to maintain high standards to promote trust and confidence in MAP’s fundraising initiatives.
• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practice and equal opportunities
• Commitment to the aims, values and ethos of MAP
• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.

MAP has a zero-tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.